1. business and industrial
2. business operations
3. business plans

PRIMARY CARE
Making Vision a Reality!
November 23–26
2014
Edmonton, Alberta
Hosted by:
In collaboration with:
Sponsors
Thank you to the organizations who are devoted to the innovation of primary
care. Your generous contributions to the conference are appreciated.
GOLD
SILVER
BRONZE
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Conference Overview
Learning Objectives
Conference participants will be able to:
• Discover and learn about new resources that are available to
health professionals
• Describe processes we can establish to improve the
performance of primary care
• Explain the impact of our current health care system on
patients
Table of Contents
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PAGE 5
PAGE 12
PAGE 18
PAGE 23
PAGE
Overview
General Information
Schedule at a Glance
Program
Speakers
List of Abstracts
Evaluation
• Identify steps we can take to improve patient transitions
through the health care system
• Discover and learn about clinical tools to help with assessment, treatment and management of patients
• Establish methods to create exceptional health care service delivery for patients
• Explore the value of team-based care
• Discuss the successes and issues in knowledge mobilization
• Evaluate our current approach to primary care and determine ways to accelerate improvement
Program Accreditation
A certificate of attendance is in your conference package. Additional copies are available by visiting the registration
desk.
This program has been accredited by the College of Family Physicians
of Canada and the Alberta Chapter for up to 15 Mainpro-M1 credits.
This event is an Accredited Group Learning Activity (Section 1) as
defined by the Maintenance of Certification Program of the Royal
College of Physicians and Surgeons of Canada, and has been approved
by the Division of Continuous Medical Education and Professional
Development at the University of Calgary for a maximum of 16 hours
of MOC Section 1 credit for the Pre-conference, Conference, and Postconference.
Maintenance of Certification
Attendance at this program entitles certified Canadian College of
Health Leaders members (CHE / Fellow) to 1.5 Category II credits
for Pre-Conference, 5.5 Category II credits for the Conference
and 3 Category II credits for the Post-Conference toward their
maintenance of certification requirement.
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
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Disclosure
Conference speakers and committee members have been asked to declare conflicts of interest. The following
disclosures were received:
1. Dr. Rod Elford has disclosed that he co-owns a Telehealth company.
2. Dr. Matt Blackwood has disclosed that he has received honoraria and consulting fees from Shire, Purdue and
Janssen Pharmaceutical as well as from the St. Paul’s Hospital Family practice symposium.
Steering Committee
Chair: Dr. Brad Bahler, Physician Representative, Alberta
Medical Association, Sylvan Family Health Centre
Alexis Caddy, Manager, Communications, Primary Care
Networks Program Management Office
Scientific Co-Chair: Dr. Lee Green, Professor & Chair,
Department of Family Medicine, University of Alberta
Denise Hill, Program Director, Primary Care Networks
Program Management Office
Jasvinder Chana, Executive Director, Primary Health
Care, Alberta Health
Helen Cookson, Administrative Assistant,
Communications, Primary Care Networks Program
Management Office
Dr. Richard Lewanczuk, Senior Medical Director, Primary
Health Care and Chronic Disease Management, Alberta
Health Services
Grant Sorochan, Director, Practice Management
Program, Alberta Medical Association
Terri Potter, Executive Director, Alberta College of Family
Physicians
Michelle Tobias-Pawl, Consultant, Practice Management
Program, Alberta Medical Association
Heather Toporowski, Senior Program Officer, Provincial
Primary Health Care, Alberta Health Services
Hailey Riendeau, Events Coordinator, Primary Care
Networks Program Management Office
Program Advisory Committee
Dr. Charles Leduc, Head of the Department of Family
Medicine, University of Calgary
Allison Larsen, Manager, Evaluation and Quality, Primary
Care Networks Program Management Office
Soraya Haynes, Senior Director, Provincial Primary
Health Care, Alberta Health Services
Steve Clelland, Director, Alberta AIM
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Tony Mottershead, Program Manager, Alberta AIM
Tricia Smith, Director, Primary Care Networks, Primary
Health Care Branch, Alberta Health Carolyn Trumper, Director, Policy and Practice, College
and Association of Registered Nurses of Alberta
Mark Watt, Delivery Team Lead, Toward Optimized
Practice
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
General Information
Daily Summaries of Conference Proceedings
A daily summary will be prepared and will be available after the conference. A copy of summary will be emailed to all
participants the week of December 1 – 5.
Posters and exhibits
Visit the British Columbia and Alberta Ballrooms to view the abstract posters and meet the authors. Coffee breaks as
well as the evening reception on Monday, November 24, will be held in this room.
A digital copy of the abstracts will be emailed to you along with the daily summaries.
Best Poster Award
The best poster award will be presented at 3:15 pm on Tuesday, November 25, before the conference closing remarks.
Speaker Presentations
Speaker presentations will be posted on the conference website, www.pcnpmo.ca the week of December 1 – 5.
Conference Evaluation Form
We value your feedback an encourage you to fill out the short evaluation form that is found at the back of this
program. When complete, please drop it off at the registration desk or email it to [email protected] by
December 3, 2014.
Social Media
Join the conversation on Twitter by using hashtags #2014APCC #primarycare.
WiFi Access
Wireless access at the Westin is available to attendees using the code ‘APCC’.
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
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Schedule at a Glance
Sunday, November 23, 2014
2:30 pm – 7:00 pm
3:00 pm – 6:00 pm
6:00 pm – 7:00 pm
Registration
Pre-conference Workshop: Stroke Update
Networking Reception
Monday, November 24, 2014
7:00 am – 8:00 am
8:00 am – 8:30 am
8:30 am – 10:15 am
10:15 am – 10:45 am
10:45 am – 12:00 pm
12:00 pm – 1:00 pm
1:00 pm – 2:00 pm
2:00 pm – 2:15 pm
2:15 pm – 3:30 pm
3:30 pm – 4:00 pm
4:00 pm – 5:00 pm
Breakfast & Registration
Welcome and Opening Remarks
The Medical Home, Clinical Pathways And Ereferrals: Turning Good Ideas Into A Way Of
Working – Bringing Lessons Learned From Down Under Back To Alberta
Coffee Break and Abstract Poster Viewing
Concurrent Sessions
1) Promoting Greater Patient And Family Centered Transitional Care
2) Child And Youth Mental Health Tools For Family Physicians
3) Provincial Palliative And End Of Life Care Program Initiatives
Lunch Service & Networking
Sauerkraut And The Spread Of Change
Coffee Break and Abstract Poster Viewing
Concurrent Sessions
1) Promoting Greater Patient And Family Centered Transitional Care
2) Provincial Palliative And End Of Life Care Program Initiatives
3) Transforming Alberta’s Referral Experience Updates & Understanding
Closing day remarks
Networking Reception
Tuesday, November 25, 2014
7:15 am – 8:00 am
8:00 am - 9:20 am
9:20 am - 10:30 am
10:30 am – 10:45 am
10:45 am – 12:00 pm
12:00 pm – 1:00 pm
1:00 pm – 2:00 pm
2:00 pm – 2:15 pm
2:15 pm – 3:15 pm
3:15 pm - 4:00 pm
Breakfast & Registration
Stewards Of Reality: Significant Events And Analyses In Primary Care For Quality
Improved And Safer Health Services
Concurrent Sessions
1) Chronic Kidney Disease Clinical Pathway For Primary Care
2) Why You Need Psychologists In Your Primary Health Care Program
3) The Canadian Forces Health Services Case Management Program
Coffee Break and Abstract Poster Viewing
Interdisciplinary Care: Driving Quality Improvement Through Data Collection
And Use Of Information
Lunch Service & Networking
Concurrent Sessions
1) Patient-Centered Interventions: Designing, Managing, And Tracking
2) Abstract Spotlight on Electronic Medical Records
3) Abstract Spotlight onQuality Improvement
Coffee Break and Abstract Poster Viewing
Top 10 Lessons Learned
Best Poster Award and Closing Remarks
Wednesday, November 26, 2014
7:30 am – 8:00 am
8:00 am – 4:00 pm
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Registration
Post-conference Workshop: Panel Management
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Conference Program
Sunday, November 23, 2014
3:00 – 6:00 pm
Pre-conference Workshop
CENTENNIAL ROOM Stroke Update
Progress has been achieved in stroke care and new information is available
for you to discuss and learn about in this educating workshop. One primary
objective is to establish a common understanding regarding new approaches
and current evidence that is accessible for management of arterial fibrillation
(AF) by primary care clinicians.
Potential strategies on the cost-effective use of new therapeutic interventions,
discussion of ICAF and incorporation of AF Treatment guidelines in the
C-Change Initiative, the promotion of team approaches to stroke management
within primary care, and the partnership between primary care and specialists
though the Alberta Health Services Cardiovascular Health & Stroke Strategic
Clinical Network, are all topics that will be on the forefront in this dynamic
Stroke Update Workshop.
Featuring presentations from:
1. Dr. Ken Butcher
Detection and Treatment of Atrial Fibrillation (AF): What’s new in prevention
and how to choose what’s best for my patient.
2. Dr. Tom Jeerakathil
TIA Recognition and Management: Early triage, risk stratification and
treatment.
3. Dr. Blair O’Neill
Aligning health care policy with evidence-based medicine: the case for
direct oral anticoagulants in atrial fibrillation
And Update on Cardiovascular Health and Stroke Strategic Clinical Network.
Aligning with primary care.
4. Speaker to be confirmed
Systemizing care of AF patients in primary care.
6:00 – 7:00 pm
Networking Reception for all registrants of the
pre-conference session and registrants of APCC
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
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Monday, November 24
Monday, November 24, 2014
7:00 – 8:00 am
Registration
Breakfast
8:00 – 8:30 am
Welcome and Opening Remarks
SASKATCHEWAN/
MANITOBA ROOM
Plenary
SASKATCHEWAN/
MANITOBA ROOM 7:00 – 8:00 am
FOYER DEVONIAN & CENTENNIAL ROOM (MAIN FLOOR)
Dr. Brad Bahler, Conference Chair, Physician, Sylvan Family Health Centres Inc.
8:30 – 10:15 am
The Medical Home, Clinical Pathways And eReferrals: Turning
Good Ideas Into A Way Of Working: Bringing Lessons Learned
From Down Under Back To Alberta
Dr. Rod Elford, Medical Director, Health Link Alberta
Catching up to Down Under will be easy when you’ve heard some of the
experiences and lessons learned regarding electronic medical records (EMR)
use, patient enrollment, data mining/panel management, clinical pathways, and
eReferrals. New Zealand and Australia also have experience in more than a walk
in the Outback. Follow the patient journey across the continuum of care in this
interesting and provocative presentation that will detail and clarify who in the
integrated care team can best provide care to the patient and how to improve
the transitions between primary and secondary/acute care between general
practitioners and specialists.
10:15 – 10:45 am
Coffee Break and Abstract Poster Viewing
10:45 am – 12:00 pm
Concurrent Sessions
BRITISH COLUMBIA/ ALBERTA ROOM
Promoting Greater Patient And Family Centered Transitional Care
YUKON ROOM
Dr. Eric Coleman
Patients and family caregivers often function as care coordinators by default. Yet they lack the skills, confidence, and tools to be effective in assuring that
their own needs are met--in particular their needs around self-care. Helping the
patient’s family members become the care givers can often be difficult. These
caregivers need coaching and educating to understand the needs required by
the family patients they will be looking after. Understand the true contributions
of the family caregivers and the role their physician plays in assisting them with
the transitions they and the patient will be going through.
Child And Youth Mental Health Tools For Family Physicians
LEDUC ROOM
Dr. Matt Blackwood, Liza Kallstrom
‘How often have I said to you that when you have eliminated the impossible,
whatever remains, however improbable, must be the truth?’ — Sherlock Holmes,
The Sign of Four
Being a detective for the most prevalent mental health conditions in children
and young people, can be like finding the improbable truth. Learn to implement
easy-to-use clinical identification, assessment, treatment and management tools
for the most prevalent mental health conditions in young patients.
Provincial Palliative And End Of Life Care Program Initiatives
Dr. Eric Wasylenko
6
Alberta is huge. There’s no getting away from it. In fact, all of England could fit
within our borders. So how do we, with our exceptional service delivery models
and remarkable programs across Alberta, deliver and make our programs
available within all geographic areas in our province? How do we solve the
inequity of services for Albertans and meet family and patient care wishes
of being treated within their own communities? This poignant and necessary
discussion will take place in this session and find methods for solving these issues.
TURNER VALLEY
ROOM
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Monday, November 24
12:00 – 1:00 pm
Lunch Service & Networking
1:00 – 2:00 pm
Plenary
DEVONIAN & CENTENNIAL ROOM (MAIN FLOOR) SASKATCHEWAN/
MANITOBA ROOM
Sauerkraut And The Spread Of Change
Cindy Hupke
“Progress is impossible without change, and those who cannot change their minds
cannot change anything.” — George Bernard Shaw
Come prepared to change and spread the change. The objectives in this session
include how to utilize the key elements in an IHI’s ‘Framework for Spread’ to
develop an organizational plan for spread. Also, to identify factors affecting the
rate of diffusion and identify a plan to mitigate such factors. Finally, the session
will show you how to apply Joseph Juran’s first five “Rules of the Road” for the
development of how you can plan for spread.
Change requires dialogue and half this session will be open for Q&A. Come
prepared to think, change, and spread.
2:00 – 2:15 pm
Coffee Break and Abstract Poster Viewing
2:15 – 3:30 pm
Concurrent Sessions
Promoting Greater Patient and Family Centered Transitional
Care (Repeat from AM)
BRITISH COLUMBIA/ ALBERTA ROOM YUKON ROOM
Dr. Eric Coleman
Patients and family caregivers often function as care coordinators by default. Yet they lack the skills, confidence, and tools to be effective in assuring that
their own needs are met--in particular their needs around self-care. Helping the
patient’s family members become the care givers can often be difficult. These
caregivers need coaching and educating to understand the needs required by
the family patients they will be looking after. Understand the true contributions
of the family caregivers and the role their physician plays in assisting them with
the transitions they and the patient will be going through.
Provincial Palliative and End of Life Care Program Initiatives
TURNER VALLEY
ROOM
(Repeat from AM)
Dr. Eric Wasylenko
Alberta is huge. There’s no getting away from it. If fact, all of England could fit
within our borders. So how do we, with our exceptional service delivery models
and remarkable programs across Alberta, deliver and make our programs
available within all geographic areas in our province? How do we solve the
inequity of services for Albertans and meet family and patient care wishes of
being treated within their own communities? Join Dr. Eric Wasylenko in this
poignant and necessary discussion to finding methods for solving these issues.
Transforming Alberta’s Referral Experience Updates &
Understanding
LEDUC ROOM
Allison Bichel
Alberta Referral Pathways and eReferral are tools designed to help primary care
providers address the challenges of continuity of care and access to specialty
care. This session with help participants understand what resources Alberta
Referral Pathway offers and how it improves the referral process. It also provides
an update on both tools as well as encourages discussion around expectations
and participation for referral system improvement.
3:30 pm – 4:00 pm
Closing day remarks
Dr. Brad Bahler, Conference Chair
4:00 pm – 5:00 pm
Networking Reception
SASKATCHEWAN/
MANITOBA ROOM
BRITISH COLUMBIA/ ALBERTA ROOM Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
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Tuesday, November 25
Tuesday, November 25, 2014
7:15 – 8:00 am Registration
7:15 – 8:00 am Breakfast
8:00 - 9:20 am
FOYER
DEVONIAN & CENTENNIAL ROOM (MAIN FLOOR)
Plenary
Stewards of Reality: Significant Events and Analyses in Primary
Care for Quality Improved and Safer Health Services
SASKATCHEWAN/
MANITOBA ROOM
Mirella Chiodo and David Moores
Greg Price was a 31-year old Albertan left to navigate the health care system on
his own and ended with tragic consequences. Unfortunately, this is not the first
nor last time such an event will happen. This session will reflect on two patient
stories of the realities of poor quality and unsafe practices. During this session
health care practitioners can begin to appreciate the more comprehensive and
quality improvement attribute of significant event analysis when compared
to conventional critical incident analysis, work through primary-care oriented
significant event analysis, and consider planning for and contributing to a Primary
Care Quality and Safety Database for the Province of Alberta.
9:20 - 10:30 am
Concurrent Sessions
Chronic Kidney Disease (CKD) Clinical Pathway for Primary Care
LEDUC ROOM
Dr. Wes Jackson
Not all patients with a chronic kidney disease are eligible for referral to a specialist
unless they meet certain criteria. During this session, primary care providers will
learn more information about how to care for these patients using the newly
launched Chronic Kidney Disease Clinical Pathway for Primary Care. The pathway
provides an interactive, on-line chronic kidney disease clinical pathway link and
brochure with information.
Why You Need Psychologists in your Primary Health Care
Programme
TURNER VALLEY
ROOM
Pierre Berube
In any given year, one in five people in Canada experiences a mental health
problem or illness. Primary care settings are usually the first stop for patients
experiencing these types of problem and may not have the appropriate support in
place to deal with these patients. Attend this session to understand the strong need
to provide psychological services by qualified specialists in a primary care setting.
The Canadian Forces Health Services Case Management Program
YUKON ROOM
Lieutenant-Colonel (Doctor) Annie Bouchard
Join the Canadian Forces Health Services (CFHS) as it presents their current and
unique approach to case management of complex care patients in a primary
care environment. Five years ago the CFHS adopted the INTERMED method
developed by the INTERMED Foundation (from the Netherlands) to assess complex
patients and to facilitate the elaboration of integrated transition plans through an
interdisciplinary care approach. The Canadian Forces model for interdisciplinary
care involves not only the collaboration of the service member concerned but
also solicits input from the employer (in the vernacular of the CF: the chain of
command) to develop a personalized integrated transition plan
10:30 – 10:45 am Coffee Break and Abstract Poster Viewing
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BRITISH COLUMBIA/ ALBERTA ROOM Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Tuesday, November 25
10:45– 12:00 pm
Plenary
Interdisciplinary Care: Driving Quality Improvement through data
collection and Use of Information
SASKATCHEWAN/
MANITOBA ROOM
Peter Rymkiewicz, Regan Paddington
One of the main goals of PCN Evolution is the implementation of the medical
home model. Improvement of the quality patient care has been increasing with
the adoption of this model by interdisciplinary teams as they support physicians.
However, little information is gathered to help PCNs support their physicians in
understanding how their teams are being adopted and used across various clinical
settings.
Learn how to focus on the specific problem and any related background and/or
evidence, and create a strategy for quality improvement that you can implement in
your clinic.
12:00 – 1:00 pm Lunch Service & Networking
1:00 – 2:00 pm
DEVONIAN & CENTENNIAL ROOM (MAIN FLOOR)
Concurrent Sessions
Patient-Centered Interventions: Designing, Managing, and
Tracking
YUKON ROOM
Dr. Sue Ludwig, Alvin Yapp, Naomi Usman
Traditionally, the method and type of care provided to patients is determined by
strict standards. Patient-centered interventions (PCI) are intercessions that have
been tailored in some way to patient preferences and characteristics such as habits,
beliefs, goals, readiness, and has shown to improve patient adherence, satisfaction,
and outcomes.
The Edmonton Oliver Primary Care Network has developed many patient-centered
initiatives in an effort to meet patient needs. This session will provide an overview
of PCI and highlight examples from a variety of areas that have a patient-centered
focus including mental health, dietitians, screening coordination, low-risk
obstetrics, and pharmacy.
Abstract Spotlight on Electronic Medical Records (EMR)
LEDUC ROOM
Dr. Allan L. Bailey, Carol Maskowitz, Dr. Chris Nichol
The following three abstracts have been selected to present, for ten minutes each,
on the topic of EMRs:
1) Panel Management, Performance Measurement and Reporting (PM2R): The
Evolving Story of Quality Improvement
34) Family Nurses Play a Key Role in Health Homes: Transforming Primary
Health Care in Alberta
45) Your EMR: Getting to the Heart of Improving Patient Care
Upon completion on the presentation, a panel Q & A session will be held.
Abstract Spotlight on Quality Improvement (QI)
Sandra Pelchat, Dr. Gregory Boughen, Sarah Champ
TURNER VALLEY
ROOM
The following three abstracts have been selected to present, for ten minutes each,
on the topic of Quality Improvement:
43) Engaging primary care providers in quality improvement
54) How Can We Better Support the Primary Health Care Team? Adapting and
Piloting a Health Team Effectiveness Tool
56) Making Cancer Patient Navigation a Reality: Sharing Results from a
Provincial Quality Improvement Initiative
Upon completion on the presentation, a panel Q & A session will be held.
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
9
Tuesday, November 25
2:00 – 2:15 pm Coffee Break and Abstract Poster Viewing
2:15 – 3:15 pm
BRITISH COLUMBIA/ ALBERTA ROOM Plenary
Top 10 Lessons Learned
SASKATCHEWAN/
MANITOBA ROOM
Dr. Brad Bahler, Conference Chair
Dave Letterman has them, Billboard has them, and now Dr. Brad Bahler has them!
Get ready for the Top 10 Lessons from APCC 2014 and how to apply them to the
goals of PCN Evolution in Alberta. These advantageous lessons will focus on the
themes of the conference.
3:15 - 4:00 pm Best Poster Award and Closing Remarks
Dr. Brad Bahler, Conference Chair
10
SASKATCHEWAN/
MANITOBA ROOM
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Wednesday, November 26
Wednesday, November 26, 2014
8:00 am–4:00 pm
Post-conference Workshop
CENTENNIAL ROOM Panel Management
Facilitated by: Dr. Brad Bahler, Arvelle Balon-Lyon, Mark Watt, Barbra McCaffrey,
Lindsay Dallyn, Michele Hannay, Sandee Foss
There is a saying “Those that do the work must change the work.” This very much
applies to starting or improving panel based care.
Participants of the workshop will have the opportunity to build an action plan
for advancing panel based care using a proven method for improving screening
and prevention or to design a clinical improvement of their own. Concepts
and activities will build upon each other throughout the workshop to assist
improvement teams with an implementation plan. At the end of this workshop,
participants will be able to:
• Identify 3 changes to strengthen their panel identification, maintenance, and
management processes.
• Apply concepts of panel management to a clinical improvement opportunity.
• Identify and categorize key EMR data or paper based record elements for their
identified clinical improvement opportunity.
• Name 3 supports available to assist with panel identification and
management.
8:00 – 8:30 am Breakfast and Networking
8:30 – 8:40 am Welcome and Opening Remarks
8:40 – 9:10 am The Medical Home and Panel
9:10 – 10:00 am Setting your Panel Goal
10:00 – 10:15 am Coffee Break
10:15 – 11:00 am Gathering your Panel Resources
11:00 – 12:00 pm Panel Arithmetic
12:00 – 12:45 pm Leveraging the EMR for Clinical Improvement
1:30 – 2:30 pm
Small Steps for Big Gains
2:30 – 2:45 pm
Coffee Break
2:45 – 3:30 pm
Action Planning and Spreading Panel Gains
3:30 – 4:00 pm
Closing Remarks
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
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Conference Speakers
Dr. Brad Bahler, BSc, MD, CCFP, Conference Chair
Dr. Brad Bahler is a family Physician in Sylvan Lake, Alberta practicing full spectrum family
medicine including obstetrics and hospital medicine. He is heavily involved with the
medical community as teaching faculty for the University of Alberta as well as current
faculty of Alberta AIM. He is an active board member of both the Alberta College of Family
Physicians and the Alberta Rural Physician Action Plan. As this year’s conference chair
and the recently appointed Medical Director for PCN Evolution Implementation he is
substantially involved in the engagement and development of PCNs in Alberta.
Pierre Berube, MEd
Pierre Berube has a master’s degree in counseling psychology, and recently retired from
the practice of psychology. He served on the recent Alberta Primary Health Care Strategy
Working Group. He has been the Executive Director of the Psychologists’ Association of
Alberta for the last eleven years and spent six years prior to that as the Deputy Registrar
with the College of Alberta Psychologists (regulatory body). Berube spent several years
as a consultant to Alberta Child and Family Services, and as the Director of Treatment at
Westfield Treatment Centre (now Yellowhead Youth Centre).
Allison Bichel, MPH, MBA
Allison Bichel is an Executive Director with Alberta Health Services. Her team leads the
Path to Care Program which supports leading access practice and referral management
improvement across the province. Allison has 20 years of experience in product and
health service innovation in both private and public organizations. She has led local,
provincial, and international teams. She has diverse academic preparation including: an
undergraduate degree in nursing, Masters in Public Health, and a Masters in Business
Administration with specialization in Leadership. Currently she is pursuing a PhD in
Human and Organizational Systems.
Dr. Matt Blackwood, BSc (UBC ’70), MD (UBC ’73), CCFP,FCFP
Dr. Matt Blackwood is a family physician in Mission, British Columbia with a special interest
in child and youth mental health. He has been active in the arena of physician education
with Physician Support Program (PSP) for the Child and Youth Mental Health module and
the Musculoskeletal (MSK) module. Additionally he is working in a collaborative child
and youth mental health care team with a psychiatrist, psychologist, and mental health
clinicians.
Dr. Blackwood is also a workshop presenter and educator for The Diagnosis and Treatment
of ADHD Throughout the Lifespan in Primary Care.
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Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Conference Speakers
Lieutenant-Colonel (Dr.) Annie Bouchard
Dr. Bouchard obtained medical degree in 1995 at the University of Montreal, in Quebec
during which time she enlisted in the Canadian Armed Forces (CF) and spent four years
of medical practice at 3 Wing Bagotville, QC. She left the CF and practiced medicine for
five years as a family physician in Chicoutimi, QC, where her practice involved prenatal,
obstetrical, and well-baby care. Bouchard re-enlisted in 2004 and spent three years
practicing medicine in Europe before deploying to Kandahar, Afghanistan. In 2010, she
deployed with a humanitarian medical team to Haiti in response to a massive earthquake.
Following a year of graduate school for leadership and management, she took command
of a field ambulance unit in Quebec city, which provided care for more than 8000 ingarrison troops. Since being posted to Ottawa in 2013, she is now involved with the
management of the Department of National Defense health care system. With her team,
Bouchard develops, supports, sustains, and validates the clinic model, collaborative teamapproach and case management program.
Dr. Gregory Boughen
Dr. Gregory Boughen has been a practicing family physician in the Stony Plain community
for 27 years. In 2005, he established the Parkland Chronic Pain Clinic, an interdisciplinary
clinic that operates weekly out of the Westview Health Center. Dr. Boughen has been
recognized for his clinical expertise and dedicated compassion in the care of patients
suffering from chronic pain. Notably, he was the recipient of the prestigious Dr. Helen
Hays Award for Excellence in Pain Management in 2011. He also received the Partners in
Practice Award from the Alberta Pharmacists Association in 2009 for pioneering a teambased care model in family medicine.
Dr. Boughen’s multiple other achievements include founding and serving on the Board
of Directors of the Pain Society of Alberta for five years. In addition, he has been a board
member of the Westview Primary Care Network since 2006, has served as board chairman
for two terms and has held a position on the Governance Committee since 2009.
Sarah Champ, RN BScN CON(C)
Sarah Champ has been an oncology nurse for over 16 years. She has worked as a
hematology nurse for 10 years, and then switched to education, both in hematology at
the University of Alberta Hospital, then at the Cross Cancer Institute, and for Community
Oncology in AHS. Currently Sarah is a Provincial Navigation Coordinator, within PersonCentred Care Integration Provincial Practices, CancerControl Alberta. Sarah is also
currently working towards a Masters in Nursing with an Educational Focus through
Athabasca University.
Mirella Chiodo
Mirella Chiodo is the Quality and Informatics Supervisor for the Department of Family
Medicine at the University of Alberta. She manages quality and safety, information
technology and leading new initiatives in e-learning. Prior to that, she spent 25 years
with what was formerly the Capital Health Region, starting with a laboratory background
and eventually spending 20 years with the Royal Alexandra Family Medicine Centre as
Business Manager and Project Coordinator. In addition, she has held a faculty position
with Alberta AIM for the past six years.
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
13
Conference Spreakers
Dr. Eric A. Coleman, MD, MPH
Dr. Eric Coleman is a Professor of Medicine and Head of the Division of Health Care Policy
and Research at the University of Colorado Anschutz Medical Campus. As the Director of
the Care Transitions Program, he is aimed at improving quality and safety during times of
care “handoffs”.
Dr. Coleman bridges innovation and practice through enhancing the role of patients
and caregivers in improving the quality of their care transitions; measuring quality of
care transitions from the perspective of patients and caregivers, and implementing
system-level practice improvement interventions. This program has made over 20 unique
contributions to the field. To thank him, he was recognized with a 2012 MacArthur
Foundation Fellowship for his work in bridging innovation and practice through
enhancing the role of patients and family caregivers in improving the quality of their care
transitions.
Dr. Rod Elford, BPE, MD, CCFP, MSc, FCFP
Dr. Rod Elford just recently became Provincial Medical Director — Clinical Integration.
This is a new position co-created by AHS and Dr. Elford to improve the patient’s journey
across the continuum of care and to increase health system integration. Previously, he was
Medical Director of Health Link Alberta. Dr. Elford is a family physician and has practiced
in a variety of settings, including northern Canada, rural Newfoundland, academic family
medicine, inner city marginalized populations, and most recently a private clinic in Calgary
with an emphasis on preventive health and chronic disease management. He has over
15 years experience leading team based primary care and co-authored a book on health
team communications. While doing his medical training, he attended the International
Space University and developed an interest in Telemedicine. He later completed the
world’s first international fellowship in telemedicine (1995-97) and worked as a telehealth
consultant for a number of different organizations including the Canadian Space Agency.
He co-founded Digital Telehealth Inc., which has advised and helped set up a number of
large-scale telehealth networks including linking all of Nunavut’s communities to their
referral centres down south. He has authored a number of academics papers and given
over 150 presentations to Canadian and international audiences. His personal mission is to
“improve the health and happiness of people on the planet”
Cindy Hupke, BSN, MBA
Cindy Hupke is a Director within the Institute for Healthcare Improvement (IHI) and is a
content lead for IHI’s Triple Aim for Population Health. Her focus over the last 15 years
has focused on leading large, strategic population health initiatives to improve population
outcomes at scale, with a particular focus on reducing disparities and inequities. Those
initiatives included the U.S. Department of Health and Human Services Health Resources
and Services Administration’s Health Disparities Collaboratives and the Indian Health
Service’s Improving Patient Care Collaboratives. Her work with these initiatives has reached
more than 800 health centers and clinics across the United States. She developed and leads
the IHI seminar on the Transformation of Primary Care Practices and is an active participant
in ongoing development of leadership and spread content within IHI.
14
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Conference Speakers
Liza Kallstrom
Liza Kallstrom is currently the Lead, Content and Implementation, Practice Support
Program (PSP), in the Practice Support and Quality department of Doctors of British
Columbia. The PSP is a joint initiative of Doctors of British Columbia and the Government
through the Joint clinical committees.
PSP is a large-scale quality improvement practice redesign initiative, involving more than
2,800 individual family physicians (approximately 80% of all practising family physicians),
which is currently transforming and revitalizing family medicine in British Columbia.
Liza has also served as Co-Director of both province-wide chronic disease quality
improvement collaboratives on Diabetes and Congestive Heart Failure from 2003-05.
Dr. Wes Jackson, MD, CCFP, FCFP
Dr. Jackson is an assistant professor in the Department of Family Medicine at the
University of Calgary and has been practicing as a full service family physician for the last
30 years. He has a keen interest in the application of technology to medicine, having used
electronic medical records since 1984. Over the years, he has been a member of several
provincial committees associated with the evolution of information technology and
Alberta Netcare. He is also interested in how mobile technology may improve health care
provider learning, teaching, and patient care in the future.
Carol Maskowitz, RN
Carol has been with the Red Deer Primary Care Network for the past five years. Prior
to her current role as Program Manager, she worked as a Family Nurse as part of an
interprofessional team co-located in family physician clinics. Carol has over 35 yrs of
nursing experience working in direct care, education and program coordination in Home
Care and Chronic Disease Management. She has a special interest in holistic health.
Dr. David Moores, MD, MSc, CCFP, FCFP
Dr. David Moores is a Professor of Family Medicine at the University of Alberta and
Quality Health Services Lead in the Department of Family Medicine. His clinical practice
experience spans Iqaluit, Baffin Island; St. John’s, Newfoundland and Edmonton, Alberta.
His current medical practice is shared with seven other colleagues at the Royal Alexandra
Family Medicine Centre, one of four academic teaching centres and full service family/
general practices.
He served as the Chair of Family Medicine in the Faculty of Medicine and Dentistry,
University of Alberta from 1990 to 2000. During that time he was President of the College
of Family Physicians of Canada (1993/94). David was an Honorary Senior Research
Fellow at the Health Services Management Centre, School of Public Policy, University of
Birmingham, England from 2001-2008 where he completed his M.Sc. (Research) in 2004.
His main research interests are in the quality and capacity of health systems/services
and quality and safety in primary care. His major interest in contributing to health policy
research and development is a result of this research focus on quality and capacity
in primary care and Canada’s health system in general. David has contributed to the
development of primary care networks in Alberta and the primary care initiative.
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
15
Conference Spreakers
Dr. Christopher Nichol
Dr. Christopher Nichol is a family physician currently practicing at the Smith Clinic.
He is the Camrose Primary Care Network (PCN) physician lead as well as oversees the
Camrose PCN Prevention Priority Initiative. Since the ASaP program’s launch Dr. Nichol has
championed the program within his own clinic as well as supported the roll out of ASaP in
all Camrose PCN associated clinics and the entire physician membership.
Regan Paddington, RN, BScN
Regan Paddington is the Clinical Operations Lead with the Highland Primary Care
Network. Regan is a Registered Nurse by training and received her Bachelor of Science in
Registered Nursing with a Minor in Gerontology from Lakehead University in Thunder Bay,
ON. Paddington started her nursing career working in a variety of medical/surgical areas
in the acute care setting; as a clinical educator, and chronic disease management nurse
before joining the Highland Primary Care Network (PCN) in 2008. She has held a variety of
roles and responsibilities over the past six years including, implementing programs using
various service models; moving forward the concepts of the patient-centred Medical
Home; team building and development and working clinically as an RN.
Sandra Pelchat
Sandra is a graduate from the University of Alberta Kinesiology program and a Certified
Exercise Physiologist. She spent the first 7 years of her career in Primary Care Networks
helping individuals living with chronic health conditions get more active.
In 2013, she decided to put her problem solving skills to work and took a position a
Clinical Improvement Facilitator with the Edmonton Southside Primary Care Network. For
a year now, she has worked as part of a team of Improvement Facilitators to help progress
clinical processes in primary care clinics.
In September, Sandra began her Master’s In Business Administration at the University of
Alberta. She hopes that through her clinical experience and formal education she will help
to improve the efficiency and quality of primary care in Alberta.
Maya Rathnavalu, RN, BSCN
Maya has a Bachelor of Science in Nursing (University of Alberta, 2008) and a Bachelor of
Music (University of Alberta, 2000). She has worked in acute care and long term care since
2008. Working in the acute care environment and caring for many patients hospitalized
as a consequence of chronic illness has caused her to reflect on the role of screening and
prevention. This has given her cause to consider how the health experience of a patient
could be different if their primary care plan had included a well-formulated program of
screening and prevention.
Maya accepted the position of Patient Care Coordinator for the Camrose Smith Clinic in
partnership with the Camrose Primary Care Network in February of 2014. She is passionate
about improving the quality of care for patients and contributing to a positive team based
environment.
16
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Conference Speakers
Peter Rymkiewicz, Bcomm
Peter Rymkiewicz is the Evaluation and Health Outcomes Leader for the Highland Primary
Care Network (PCN). Peter graduated with a Bachelor of Commerce from the University of
Calgary. He has completed methodological training in health services research and is in
his final year of a Master of Science at the University of Calgary.
Over the previous 12 years he has lead the redevelopment of information and reporting
strategies within Alberta Health Services. This included initiatives such as the inpatient
and emergency case-cost reporting, and more recently, the development of the Shared
Analytics Workspace (SAW), supporting provincial PCNs with a standardized business
planning tool.
Rymkiewicz joined the PCN in early 2013 and provides strategic direction supporting
current and future PCN information, measurement and evaluation needs. This includes
the designing and implementation of PCN program evaluations supporting the
implementation of the Medical Home.
Naomi Usman
Naomi has worked in developing the Panel management and screening program at the
Edmonton Oliver Primary Care Network since 2009.
Dr. Eric Wasylenko, MD, BSc, MHSc (bioethics)
Dr. Eric Wasylenko is a palliative care physician and a clinical ethicist with experience as a
rural family physician for the first ten years of his career.
He is a physician lead for the provincial Advance Care Planning/Goals of Care Designation
initiative. He is a consultant to the Health Quality Council of Alberta, and chairs the Ethics
Consultative Group for the Public Health Agency of Canada.
Eric holds appointments in the Departments of Family Medicine and Oncology (Division
of Palliative Medicine) at the University of Calgary, and the John Dossetor Health Ethics
Centre, University of Alberta.
Alvin Yapp
Alvin Yapp has worked in evaluation for the past eight years in Education and in Health.
He has worked with Alberta Health Services with an Evaluation unit, working primarily in
evaluating primary care initiatives. He is currently working with Edmonton Oliver Primary
Care Network on a number of evaluation initiatives while finishing his Master’s thesis.
Dr. Sue Ludwig
Dr. Ludwig has worked in health care for many years, as a Registered Nurse and
Psychologist, as an educator in the field of Nursing and Psychology (University of Alberta,
Grant MacEwan University) and in the policy area with Alberta Health, and the Alberta
Mental Health Board. She is currently working as a psychologist providing front line
counseling services. She provides individual and group therapy and has a special interest
in family violence.
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
17
Conference Abstracts
Full abstracts will be available online at www.pcnpmo.ca after the conference.
1
Dr. Allan L. Bailey, MD, CCFP, Westview Primary Care Network
Panel Management, Performance Measurement And Reporting (PM2R):
The Evolving Story Of Quality Improvement
ORAL ABSTRACT PRESENTATION
2
Dr. Allan L. Bailey, MD, CCFP, Westview Primary Care Network
Quality Improvement In Family Medicine: Is Formal Accreditation The Way To Go?
POSTER ABSTRACT PRESENTATION
3
Dr. Jacqueline Bakker, MD, FRCPC, Neurologist, Medical Director - Multiple Sclerosis Clinic, Red Deer
Primary/Specialty Care Collaboration To Enhance Care For MS Patients With Recurrent
Urinary Tract Infections: A Case Study
POSTER ABSTRACT PRESENTATION
4
Alison Bidie, Bachelor Health Information Management, Grad. Dip Applied Information Systems, Canadian Institute for
Health Information
Clinician Friendly Pick-Lists In Electronic Medical Records:
Supporting Quality Improvement At The Practice Level And Beyond
POSTER ABSTRACT PRESENTATION
5
Omenaa Boakye, MSc, PMP, Alberta Health Services
Practical Implications Of Existing Policies On Team-Based Care Primary Health Care:
Lessons From Three Provinces
POSTER ABSTRACT PRESENTATION
6
Gregory Boughen, MD, CCFP
Patient Experience: What Does It Mean To The Clinician And How To Measure For System
Improvement?
POSTER ABSTRACT PRESENTATION
7
Rebecca Carter, MA, Calgary Rural Primary Care Network
“Pedal To The Metal”: Calgary Rural PCN’s Journey To Accelerate Progress And Strengthen
Medical Homes
POSTER ABSTRACT PRESENTATION
8
Steven Clelland, MA, AIM Alberta
Evolving AIM: Changing Tack In A Time Of Change
POSTER ABSTRACT PRESENTATION
9
Dr. Lisa Cook, PhD, Chinook Primary Care Network
The Addition Of Outcome Date To Cancer Screening
POSTER ABSTRACT PRESENTATION
10
Dr. Lisa Cook, PhD, Chinook Primary Care Network
What Does Patient Attachment Lead To?
POSTER ABSTRACT PRESENTATION
11
Dr. Lisa Cook, PhD, Chinook Primary Care Network
Why Are AIM Measures Important At The PCN Level?
POSTER ABSTRACT PRESENTATION
12
Shelby Corley, MA, CE, Evaluation Services, Alberta Health Services
Incorporating Evaluation Throughout Development, Implementation
And Improvement Of A Weight Management Program
POSTER ABSTRACT PRESENTATION
13
Agnes Dallison, MSc, CE, University of Calgary, Department of Family Medicine
Implementation of QI Projects For Post‑Graduate Clinical Learners In Non‑Academic Clinics:
Aleas And Caveats
POSTER ABSTRACT PRESENTATION
18
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Conference Abstracts
14
Nikki Davis, BSc (PhysEd), CSEP-CEP, Alberta Heartland Primary Care Network
Evaluation Of Community-Based Cardiac Rehabilitation Program In The Alberta Heartland
Region
POSTER ABSTRACT PRESENTATION
15
Laurie deBoer, Clinical Process Advisor, RN, BN, Toward Optimized Practice
Building Capacity In Primary Care Networks
POSTER ABSTRACT PRESENTATION
16
Lana deBoon, Executive Director, RN, Peace River PCN
From Chaos To Control: How Peace River PCN Got Smart With Panel
POSTER ABSTRACT PRESENTATION
17
Crystal Degenhardt, BSW, RSW, Edmonton Southside Primary Care Network
Improving Quality Of Life Through Managing Emotions Group
POSTER ABSTRACT PRESENTATION
18
Karin Dixon, BNSc, MN-NP, NP, Copeman Healthcare
Comprehensive Travel Health Care In Primary Care
POSTER ABSTRACT PRESENTATION
19
Amra Dizdarevic, MN-NP, BSN, BSc, Copeman Healthcare Centre
Enhanced Well Child Visits In Primary Care
POSTER ABSTRACT PRESENTATION
20
Ron Garnett, MD, CCFP(EM), FCFP, DipSportMed, University of Calgary Department of Family Medicine
Accu-Meds: An Approach To Medication Reconciliation In A Family Practice Setting
POSTER ABSTRACT PRESENTATION
21
Ron Garnett, MD, CCFP(EM), FCFP, DipSportMed, University of Calgary Department of Family Medicine
The Patient And Citizen Innovation Council In Family Practice
POSTER ABSTRACT PRESENTATION
22
Lee A. Green, MD, MPH
Use Of Cognitive Task Analysis To Support Change Management
POSTER ABSTRACT PRESENTATION
23
Debbie Greenbank, Panel Manager, LPN, Sylvan Lake Medical Clinic, Wolf Creek PCN
Improvement Processes In Action: The Sylvan Lake Medical Clinic Example
POSTER ABSTRACT PRESENTATION
24
Hamilton Hall, MD, FRCSC, CBI Health Group
Stratified Back Care: From Mechanical To Psychosocial
POSTER ABSTRACT PRESENTATION
25
Jessica Hein, BSc Kin, MScPT, Alberta Health Services
Whitecourt Healthy Living Program: Bridging The Gap
POSTER ABSTRACT PRESENTATION
26
William Hnydyk, MD, Alberta Medical Association
Choosing Wisely Canada: Leadership And Implementation In Alberta
POSTER ABSTRACT PRESENTATION
27
Rhiannon Jacek, Exercise Specialist, Edmonton Southside Primary Care Network
Successes Of A Supervised Exercise Program In Primary Care:
Moving For Health
POSTER ABSTRACT PRESENTATION
28
Max Jajszczok, RN, BN, PMP, Director, Palliative & End of Life Care Practice and Development, Alberta Health Services
Provincial Palliative And End Of Life Care Program Initiatives
POSTER ABSTRACT PRESENTATION
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
19
Conference Abstracts
29
Monica Joly, RN, BScN, Lakeland Primary Care Network
Panel Identification And Preventative Screening
POSTER ABSTRACT PRESENTATION
30
Holly Kennedy-Symonds, RN, BSc (Hon Psych), MHSc, Copeman Healthcare
Clinical Service Excellence Integration
POSTER ABSTRACT PRESENTATION
31
Sarjiwan Khullar, MRCS, LRCP, MBBs, FRCS, EdFRCS, Devon Medical Clinic
Quality Improvement Initiatives To Improve Diabetes Care At Devon Medical Clinic
POSTER ABSTRACT PRESENTATION
32
Sara Mallinson, PhD, Alberta Health Services
Advancing Team-Based Primary Health Care: Policy Imperatives
POSTER ABSTRACT PRESENTATION
33
Dr. Donna Manca, MD, FCFP, MClSc, Department of Family Medicine University of Alberta
Utilizing Electronic Medical Record Data To Inform Clinical Practice
POSTER ABSTRACT PRESENTATION
34
Carol Maskowitz, RN, Program Manager, Red Deer Primary Care Network
Family Nurses Play A Key Role In Health Homes: Transforming Primary Health Care In Alberta
ORAL ABSTRACT PRESENTATION
35
Barbra McCaffrey, BSc, DipEd, EMR KT Lead, Toward Optimized Practice
Case Studies In Building Electronic Medical Record (EMR) Capacity For Medical Home
POSTER ABSTRACT PRESENTATION
36
Shera McConnell, LPN, Aspen PCN
Healthy Lifestyle Youth Project
POSTER ABSTRACT PRESENTATION
37
Dr. Diane McNeil, PhD, Alberta Health Services
Assisting Primary Care Health Care Professionals In Earlier Detection Of Mental Health
Disorders In Community-Dwelling Seniors: An Evidence-Based Toolkit
POSTER ABSTRACT PRESENTATION
38
Dr. David G. Moores, MD, MSc, CCFP, FCFP, Dept. of Family Medicine, University of Alberta
Quality And Safety In Primary Care: Family Medicine Residency Education And Training At
The University Of Alberta
POSTER ABSTRACT PRESENTATION
39
Lorna Milkovich, RN, BN, MBA, Executive Director, Red Deer Primary Care Network
Red Deer Primary Care Network Case Study: Adapting The Toyota Management Model To
Primary Health Care: Facilitating Optimized Collaboration
POSTER ABSTRACT PRESENTATION
40
Grace C. Moe, BPT, MSc, PCMH-CCE, Westview Physician Collaborative/Westview PCN
Primary Care Evolution: A Family Practice Readiness Assessment—“Medical Homeness” And
Performance Measures Capability
POSTER ABSTRACT PRESENTATION
41
Tony Mottershead, MSc, AIM Alberta
For The Good Of The Team: Can Physician Participation In A Core QI Team Improve Access
Outcomes?
POSTER ABSTRACT PRESENTATION
42
Micheline Nimmock, RN, BScN, MBA, Highland Primary Care Network
Medical Home Tactical Plan And Change Management Approach In The Highland PCN
POSTER ABSTRACT PRESENTATION
20
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Conference Abstracts
43
Dolores Paul, BEd, Edmonton Southside Primary Care Network
Engaging Primary Care Providers In Quality Improvement
ORAL ABSTRACT PRESENTATION
44
Kelsey Pruden, LPN, Symphony Medical Clinic, WestView PCN
Alberta Screening And Prevention Initiative: A Clinic Journey
POSTER ABSTRACT PRESENTATION
45
Maya Rathnavalu, BScN, RN, Smith Clinic & Camrose PCN
Your EMR: Getting To The Heart Of Improving Patient Care
POSTER ABSTRACT PRESENTATION
46
Darlene Rowe, BSc(Pharm), Aspen PCN
Healthy Lung Clinic-Rural Breathe Easy Program
POSTER ABSTRACT PRESENTATION
47
Peter Rymkiewicz, Bcomm, MSc (Candidate), Highland Primary Care Network
Interdisciplinary Care: Driving Quality Improvement Through Data Collection And Use Of
Information
POSTER ABSTRACT PRESENTATION
48
Peter Rymkiewicz, Bcomm MSc(Candidate), Highland Primary Care Network
Primary Care Network Quality Improvement Initiative Using Proactive Patient Encounters To
Effect Patient Screening Rates
POSTER ABSTRACT PRESENTATION
49
Peter Rymkiewicz, Bcomm MSc(Candidate), Highland Primary Care Network
Using EMR Data Extraction To Support Improvements In Patient Screening Rates
POSTER ABSTRACT PRESENTATION
50
Dr. Ginetta Salvalaggio, MD, MSc, CCFP, University of Alberta Department of Family Medicine
Developing A Preventative Alcohol Screening Tool For Use In Multidisciplinary Primary Care
Team Practices
POSTER ABSTRACT PRESENTATION
51
Dr. Ginetta Salvalaggio, MD, MSc, CCFP, University of Alberta Department of Family Medicine
Addiction Recovery And Community Health (ARCH): Introduction Of A Targeted,
Multidisciplinary Acute Care Team To Enhance Primary Care Delivery For A High Risk Urban
Population
POSTER ABSTRACT PRESENTATION
52
Elisabeth M.S. Sherman, Copeman Healthcare Centre, University of Calgary
Brain Health And Psychological Health Awareness And Monitoring In A Primary Care Setting
POSTER ABSTRACT PRESENTATION
53
Nicolette Sopcak, PhD, Department of Family Medicine, University of Alberta
How Can We Do BETTER? Contrasting Perspectives On A New Approach To Chronic Disease
Prevention And Screening (CDPS) In Newfoundland And Labrador
POSTER ABSTRACT PRESENTATION
54
Donna Thompson, BASc RD Program Evaluator, Red Deer Primary Care Network
How Can We Better Support The Primary Health Care Team? Adapting And Piloting A Health
Team Effectiveness Tool
ORAL ABSTRACT PRESENTATION
55
Dr. Eric Wasylenko, MD, BSc, MHSc (bioethics), Provincial Medical Advisor, Alberta Health Services
Adopting Advance Care Planning/Goals Of Care Designations Within Community Practice
POSTER ABSTRACT PRESENTATION
56
Dr. Linda Watson, RN, PhD(c), CON(c), Alberta Health Services
Making Cancer Patient Navigation A Reality: Sharing Results From A Provincial Quality
Improvement Initiative
ORAL ABSTRACT PRESENTATION
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
21
Conference Abstracts
57
Denise Watt, CCFP(EM), AHS
Patient Care Handouts: Standardized Patient Teaching Tools For Clinical Practice www.
myhealth.alberta.ca
POSTER ABSTRACT PRESENTATION
58
Mark Watt, Program Development Lead, RN, BN, Toward Optimized Practice (TOP)
Don’t Let Panel Myths Stop You From Taking The Panel Plunge!
POSTER ABSTRACT PRESENTATION
59
Amanda Weiss, RN, BScN, BA, AHS Foothills Emergency Department
ED - PCN Referral Process
POSTER ABSTRACT PRESENTATION
60
Lisa Wozniak, MA, ACHORD, University of Alberta
Impact Of Organizational Stability On Adoption Of Quality-Improvement Interventions For
Diabetes In Primary Care Settings
POSTER ABSTRACT PRESENTATION
61
Alvin Yapp, BSc (Psychology), MEd, Edmonton Oliver Primary Care Network
Best Practice: Bringing In Evidence-Based Pharmacology Studies
POSTER ABSTRACT PRESENTATION
62
Alvin Yapp, BSc (Psychology), MEd, Edmonton Oliver Primary Care Network
Group Therapy As A Viable Alternative To Individual Counseling To Address High Volumes Of
Referrals In Primary Care Settings
POSTER ABSTRACT PRESENTATION
63
Alvin Yapp, BSc (Psychology), MEd, Edmonton Oliver Primary Care Network
Mom Care Docs: Maternity Care Practice By Family Physicians?
POSTER ABSTRACT PRESENTATION
64
Alvin Yapp, BSc (Psych), MEd, Edmonton Oliver Primary Care Network
No Change Can Be Good Change: Tracking BMI
POSTER ABSTRACT PRESENTATION
65
Alvin Yapp, BSc (Psychology), MEd, Edmonton Oliver Primary Care Network
The Impact Of Attrition On Panel Management
POSTER ABSTRACT PRESENTATION
22
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
APCC Evaluation
Take a few minutes to share your opinions with us (all submissions are confidential). Please return completed
evaluation to the Registration Desk or email it to [email protected] by December 3, 2014.
Overall Conference Evaluation
1 = Poor
5 = Excellent
Overall quality of the conference
12345
Overall quality of the program (theme, topics and
speakers)
12345
Timeliness of the program (theme, topics and speakers)
12345
Relevance of the program to your professional practice
12345
Conference organization
12345
Registration and payment process
12345
Conference website
12345
Overall venue quality
12345
Quality of audiovisual materials
12345
Overall catering quality
12345
Value of the conference relative to price paid to attend
12345
Opportunities for Interaction
There were adequate opportunities for interaction with
speakers
Yes No
There were adequate opportunities for interaction with
delegates
Yes No
Yes No
Practical Approach to Learning
The conference provided a practical approach to learning
✃
Disclosure of Potential Conflicts of Interest/Commercial Bias
Disclosure of potential conflicts of interest was clearly
communicated
Yes No
Was there any evidence of commercial bias in this program
Yes No
Learning Objectives
1 = Strongly Disagree
5 = Strongly Agree
Has this conference met the following learning
objectives?
12345
Describe the vision for the future of primary care in
Alberta.
12345
Articulate the key issues facing primary care, including
challenges and opportunities for accelerating primary
care.
12345
Understand the complexities of change and articulate
how to initiate and manage it.
12345
Challenge existing thinking and articulate the factors
that are critical for continuous innovation to accelerate
primary care.
12345
Describe how improving communication can improve
patient satisfaction and outcomes.
12345
Describe the significance of panel management and
patient attachment in the evolution of primary care.
12345
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
23
APCC Evaluation
Sunday, November 23, 2014
Pre-conference Workshop
1 = Strongly Disagree
5 = Strongly Agree
Stroke Update presented by Institute of Health Economics
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Monday, November 24, 2014
Plenary
1 = Below Expectations
5 = Excellent
The Medical Home, Clinical Pathways and eReferrals. Turning Good Ideas into a Way of
Working – Bringing lessons learned from Down Under back to Alberta • Dr. Rod Elford
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Concurrent Session
1 = Below Expectations
5 = Excellent
Promoting Greater Patient and Family Centered Transitional Care • Dr. Eric Coleman
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Concurrent Session
1 = Below Expectations
5 = Excellent
24
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
✃
Child and Youth Mental Health Tools for Family Physicians • Dr. Matt Blackwood, Liza Kallstrom
APCC Evaluation
Concurrent Session
1 = Below Expectations
5 = Excellent
Provincial Palliative and End of Life Care Program Initiatives • Dr. Eric Wasylenko
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Concurrent Session
1 = Below Expectations
5 = Excellent
Transforming Alberta’s Referral Experience Updates & Understanding • Allison Bichel
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Plenary
1 = Below Expectations
5 = Excellent
Sauerkraut and the Spread of Change • Cindy Hupke
Provided Disclosure
12345
Met Session Objectives
12345
Free of Commercial Bias
12345
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Tuesday, November 25, 2014
Plenary
1 = Below Expectations
5 = Excellent
Stewards of Reality: Significant Events and Analyses in Primary Care for Quality Improved
and Safer Health Services • Mirella Chiodo, David Moores
Yes No
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
✃
Provided Disclosure
Met Session Objectives
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
25
APCC Evaluation
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Concurrent Sessions
1 = Below Expectations
5 = Excellent
Chronic Kidney Disease (CKD) Clinical Pathway for Primary Care • Dr. Wes Jackson
Provided Disclosure
Yes No
Met Session Objectives
Yes No
No
Free of Commercial Bias
Yes Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Concurrent Sessions
1 = Below Expectations
5 = Excellent
Why You Need Psychologists in your Primary Health Care Program • Pierre Berube
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Concurrent Sessions
1 = Below Expectations
5 = Excellent
The Canadian Forces Health Services Case Management Program • Lieutenant-Colonel (Doctor)
Annie Bouchard
Provided Disclosure
Yes No
Met Session Objectives
Yes No
No
Free of Commercial Bias
Yes Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Plenary
1 = Below Expectations
5 = Excellent
26
Provided Disclosure
Yes No
Met Session Objectives
Yes No
No
Free of Commercial Bias
Yes Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
✃
Interdisciplinary Care: Driving Quality Improvement • Peter Rymkiewicz, Regan Paddington
APCC Evaluation
Concurrent Sessions
1 = Below Expectations
5 = Excellent
Patient-Centered Interventions: Designing, managing, and tracking • Dr. Sue Ludwig, Alvin
Yapp, Naomi Usman
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Concurrent Sessions
1 = Below Expectations
5 = Excellent
Electronic Medical Records - Abstract Spotlight and Panel Discussion • Dr. Allan Bailey,
Carol Maskowitz, Dr. Chris Nichol, Maya Rathnavalu
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Concurrent Sessions
1 = Below Expectations
5 = Excellent
Quality Improvement: Abstract Spotlight and Panel Discussion • Sandra Pelchat, Sarah Champ
Provided Disclosure
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
Plenary
1 = Below Expectations
5 = Excellent
Top 10 Lessons Learned • Dr. Brad Bahler
Yes No
Met Session Objectives
Yes No
Free of Commercial Bias
Yes No
Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
✃
Provided Disclosure
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
27
Wednesday, November 26, 2014
Post Conference Workshop
1 = Below Expectations
5 = Excellent
Panel Management
Provided Disclosure
Yes No
Met Session Objectives
Yes No
No
Free of Commercial Bias
Yes Expertise of Speaker
12345
Educational Value
12345
Presentation Skills
12345
Quality of Presented Material
12345
What was the most valuable part of the program? Why?
What was the Least Valuable part of the program? Why?
What is one thing you will do differently on Monday morning as a result of the conference?
Please list any topics you would like to see addressed in the future programs.
General comments?
28
✃
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
Notes
Edmonton, Alber ta — Nov. 23 – 26 — P R O G R A M — 2 0 1 4 Accelerating Primar y Care Conference
29
For More Information
www.pcnpmo.ca/NewsEvents/Events/APCC/APCC2014/Pages/default.aspx