Contact us Opening hours Mon - Fri 8:00 - 15:30 (summer 8:00 - 15:00) Street address: Suokatu 42 Mail address: P.O. Box 1097, 70111 KUOPIO Telephone: +358 17 185 111 Telefax: +358 17 185 356 email: asiakaspalvelu(at)kuopionvesi.fi Administration Managing director Kirsi Laamanen, tel. +358 17 185 351 or +358 44 718 5351 Customer service Water supply engineer Annika Rautanen tel. +358 44 718 5353 Planning Planning manager Marja Stjerna tel. +358 17 185 320 or 044 718 5320 Drinking water production Production manager Markku Lehtola, tel. +358 17 185 361 or +358 44 718 5361 Development engineer Petri Juntunen, tel. + 358 44 718 5325 Distribution system Distribution system manager Kari Kuosmanen, tel. +358 44 718 5315 Technician Petri Tähtivaara, tel. +358 44 718 5698 Waste water treatment Production manager Jarmo Hiltunen, tel. +358 17 185 381 or +358 44 718 5381 Kuopion Vesi Kuopion Vesi water works is owned by the city of Kuopio. The turnover of the company is approximately 19 million euros, and there are 82 people working for the company. Kuopio Water has a quality management system according to the standard ISO 9000. This assures good living and business conditions and environment in Kuopio. Environmental issues and sustainable development are important in planning the company's strategy and activities. The main strategy of Kuopion Vesi is to produce good quality drinking water and treating the waste water properly. Furthermore the aim is to provide good conditions for the city of Kuopio to grow and develop with a good and functional water treatment system. The quality of the drinking water is excellent in Kuopio. Kuopio Vesi offers its services in the urban areas, and in Melalahti, Kurkimäki, Nilsiä, Karttula and Vehmersalmi, which are smaller villages in the district of Kuopio. The total amount of inhabitants in Kuopio is approximately 105 000 of which around 95 % are among the communal water services. There are 10 water sources and water treatment plants, six waste water treatment plants, and almost 1500 km-long distribution network including pipelines for drinking water, waste water, and storm drainage. Drinking water Total consumption of drinking water in Kuopio city area is approximately 17 500 m3/day. There are two main water treatment plants in Kuopio. Water is taken from Jänneniemi and Hietasalo. Water supplied from Hietasalo is approximately 6000 m3/day, rest of the water is supplied from Jänneniemi. In both water treatment plants lake water is first bank filtrated. Total retention time in of water during filtration is on average five months and in Hietasalo on average two weeks. Both Hietasalo and Jänneniemi alone can produce water for whole city, if necessary. Chemical water purification process in Itkonniemi water works can also use lake water from Kallavesi as a raw water source. In Jänneniemi water treatment plant iron and manganese are removed with biological rapid sand filtration. Water produced in Hietasalo is purified in Itkonniemi water treatment plant with chemical coagulation. Waters produced in Itkonniemi and Jänneniemi are mixed in Itkonniemi water treatment plant and is disinfected by chlorination. Kuopion Vesi also produces water for Melalahti, Kurkimäki, Nilsiä, Karttula and Vehmersalmi villages. In these areas raw water is ground water. In Melalahti, Karttula, Nilsiä and Vehmersalmi water is purified by alkalization and UV-disinfection. In Kurkimäki iron and manganese are removed with slow sand filtration and water is disinfected with UV-disinfection. Drinking water quality in Kuopio area is good and it fulfills the chemical and microbiological requirements set in drinking water directive (Ministry of social affairs and health 461/2000). Distribution system In the distribution system, there are 700 km water pipes, 530 km sewer, and 275 km storm drain. Every year approximately 10 to 15 km of new pipe lines are built. At the moment, the main focus is on the construction of the Saaristokaupunki "The Town of Islands", which is a new neighbourhood under construction in the city of Kuopio. In addition, the special attention to the renewing of the oldest pipe lines has been paid. This attention has resulted in a decreasing amount of pipe leakage in past few years. The distribution networks in the city of Kuopio consists of 9 pressurized areas with 13 booster stations and six elevated storage tanks with a total capacity of 18.000 m3. The sewer system is working as a separate system from the rainfall outlets in all the urban areas. Inside the city of Kuopio, there are 67 pumping stations for waste waters, and the main pumping stations are located in Väinölänniemi and Haapaniemi. Waste waters The waste waters of the urban area are treated in the Lehtoniemi activated sludge plant. The sand and other solid wastes are separated mechanically in the process. Organic matter and nitrogen are removed in biological process and phosphorus in chemical process. The treated waters are drained to the lake Kallavesi. In the rural area, local biorotor plants of Melalahti, Vehmersalmi and Kurkimäki waste waters go through a biological-chemical process. The performance of the biorotors is improved with presedimentation, and the phosphorus removal is made chemically. Local plants of Karttula and Nilsiä are operating principles of activated sludge plants. All the treatment plants are monitored, controlled, and maintained by a remote system from the Lehtoniemi waste water treatment plant. All the treatment plants produce treated waste waters which fulfills requirements of the legislation.
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