1. finance
2. bank
3. bank account

365 30-Day
Notice Account
Part 1: Terms and Conditions for the
Chosen Product
Definitions:
“365 Online” means our internet banking service;
“365 Phone” means our telephone banking service;
“Transfer Account” means the current Account in your name with us,
that (a) you have registered for 365 Online or 365 Phone (or for both); (b)
is the current account from which you will transfer the money to the 365
30-Day Notice Account; and (c) meets the other requirements of Clause
3 below.
Words and phrases defined in the General Terms and Conditions have
the same meaning when used in these Terms and Conditions for the
Chosen Product.
Introduction:
These are the Terms and Conditions
that apply to the Chosen Product
named above.
They are in two parts:
Part 1. Terms and Conditions for the Chosen Product; and
Part 2. General Terms and Conditions for Deposit
Accounts
The Terms and Conditions in Part 1 cannot be understood without the
General Terms and Conditions in Part 2. Please make sure you have
received, read, and understood both Part 1 and Part 2.
1.
Opening the Account
1.1. You can only open a 365 30-Day Notice Account:1.1.1. in your sole name (for example, you cannot open a joint
account)
1.1.2. if you are 18 years old or more;
1.1.3. if you are resident in the Republic of Ireland under taxation
law;
1.1.4. if you open the Account using 365 Online or 365 Phone
(so, for example, you cannot open the Account at the
counter of our branches);
1.1.5. if you have a current account with us that comes within the
definition of a Transfer Account (see above);
1.1.6. that has the same branch code as the one for your Transfer
Account (we will make sure you get the correct branch
code for your 365 30-Day Notice Deposit Account);
2. Paying Money in and taking money out
2.1 You can only pay money into the 365 30-Day Notice Account:
2.1.1.from your Transfer Account (so you need to make sure you
have enough money in your Transfer Account to make the
payment you intend into the 365 30-Day Notice Account;
2.1.2.using a single Direct Debit (we will give you the form you
need to complete for this);.
2.1.3.that is your personal money (for example, you cannot use
the 365 30-Day Notice Account for your business, a charity,
club or other organisation).
2.2. You can pay money into the 365 30-Day Notice Account just once
(and the amount you pay in must not breach the following Clause
2.3).
2.3. You cannot pay (a) less than e5,000; and (b) no more than
e1,000,000 (not counting any interest we may add) into the
Account.
2.4. You must give 30 calendar days notice to us in order to take
money out of the account (this clause 2.4 is subject to Clause 5).
You must use either (a) the 365 Phone or (b) the 365 Online service
only to give us notice to withdraw money from the Account.
3.
Transfer Account
3.1. The Transfer Account must be in your sole name or you must
comply with the following Clause 3.2.
3.2. If the Transfer Account is in the name of you and another person
or other persons, we must be satisfied that you have the authority
of each accountholder to open the 365 30-Day Notice Account in
your sole name and to pay the sum you intend to pay into it.
3.3. If you have more than one current account with us (whether in your
name or in the names of you and another person or persons), we
may ask you to select which one is to be the Transfer Account for
Page 1 of 7
Part 1: 37-1189R.7(06/14)
the 365 30-Day Notice Account; once you select an account it will
be the Transfer Account and you cannot change your selection.
3.4. All of the terms and conditions that apply to the Transfer Account
remain in full force and effect, for example those that apply to
personal current accounts, 365 Online and 365 Phone.
8.
Account Information and Servicing
You can use the Bank of Ireland 365 Phone or Bank of Ireland 365
Online service to get information and give instructions on your 365
30-Day Notice Account and for other services that are permitted
under the Terms and Conditions.
4.
Your Notice Account
4.1. The 30 Day Calendar period mentioned in clause 2.4 begins on
the first Banking Day after we get the notice
4.2. You can only have one notice to withdraw money in effect at any
time
4.3. When the notice period expires, we pay the money back to the
Transfer Account.
4.4. If your Notice period expires on a day the bank is closed, your
money will be available on the next Banking Day
4.5. If the balance in the 365 30-Day Notice Account falls below e100,
we will automatically close the Account without notice to you
and pay all money (including interest, if any) back to the Transfer
Account
5.
Breaches, Transfer Account Closure, Set-Off.
5.1. We may close the 365 30-Day Notice Account and pay the money
in it into the Transfer Account if:5.1.1.You close the Transfer Account;
5.1.2.We close the Transfer Account (for example, because you
breach the terms and conditions that apply to it);
5.2. If Clause 5.1 applies, we will include the amount transferred from
the 365 30-Day Notice Account in the closing balance in the
Transfer Account.
5.3. We may at any time (and without notifying you first) combine or
consolidate the Transfer Account and the 365 30-Day Notice
Account and set off or transfer some or all of money in the 365 30Day Notice Account to the Transfer Account to repay any amount
by which the Transfer Account is overdrawn or to meet any amount
you owe us concerning the Transfer Account and the transactions
carried out by you on it. (This clause does not limit or affect any
other of our rights under law or contract.)
6.
Interest Rate
(Interest rates quoted are correct as of June 2014)
Account Balance
Per Annum Variable
Rate
AER (Annual
Equivalent Rate)
Variable
e5,000-e1 million
1.10%
1.10%
Interest rates are quoted before the deduction of Deposit
Interest Retention Tax (DIRT) and are based on a 365 day
calendar year.
7.
How is interest paid to my Account?
7.1 We pay you interest at a rate that is variable. The interest rates are
shown in the table above. All of these interest rates are variable
7.2 We pay you interest on the anniversary of the date you get your
Account number
Page 2 of 7
Part 1: 37-1189R.7(06/14)
Part
2: 2:
General
Terms
and
Conditions
Part
General
Terms
and
Conditions
1. 1. Definitions
Definitions
1. 1. 1 “Account”
means
the account
in your
name
withwith
us that
has the
1 “Account”
means
the account
in your
name
us that
has the
product
name
shown
in the
and and
Conditions
for the
product
name
shown
inTerms
the Terms
Conditions
forChosen
the Chosen
Product
when
you you
openopen
it; the
“Account”
alsoalso
refers
to to
Product
when
it;word
the word
“Account”
refers
that that
account
where
we give
it a new
name
or number
or transfer
account
where
we give
it a new
name
or number
or transfer
the money
in your
Account
to a to
new
account
in your
name
(for (for
the money
in your
Account
a new
account
in your
name
example,
afterafter
the Chosen
Product
ends);
example,
the Chosen
Product
ends);
1.2 1.2“AER”
means
annual
equivalent
rate rate
“AER”
means
annual
equivalent
1.3 1.3“Banking
Day”Day”
means
any day
on which
we are
for business
“Banking
means
any day
on which
weopen
are open
for business
in the
of Ireland,
otherother
thanthan
a Saturday,
Sunday
or bank
inRepublic
the Republic
of Ireland,
a Saturday,
Sunday
or bank
holiday;
and and
non-banking
day day
means
any other
day;day;
holiday;
non-banking
means
any other
1.4 1.4“BIC”
means
the Bank
Identifier
Code;
“BIC”
means
the Bank
Identifier
Code;
1.5 1.5“Chosen
Product”
means
the particular
deposit
account
product
“Chosen
Product”
means
the particular
deposit
account
product
that that
you you
havehave
chosen,
that that
is named
in the
and and
Conditions
chosen,
is named
inTerms
the Terms
Conditions
for the
Product
and and
that that
has the
set out
them;
forChosen
the Chosen
Product
hasfeatures
the features
set in
out
in them;
1.6 1.6“DIRT”
means
Deposit
Interest
Retention
Tax; Tax;
“DIRT”
means
Deposit
Interest
Retention
1.7 1.7“General
Terms
and and
Conditions”
means
the terms
and and
conditions
“General
Terms
Conditions”
means
the terms
conditions
in this
2; 2;
in Part
this Part
1.8 1.8“IBAN”
means
the International
BankBank
Account
Number
that that
“IBAN”
means
the International
Account
Number
includes
the account
number
and and
codes
to identify
the country,
includes
the account
number
codes
to identify
the country,
bankbank
and and
branch
of anofaccount;
branch
an account;
1.9 1.9“Ireland”
means
the Republic
of Ireland;
“Ireland”
means
the Republic
of Ireland;
1.101.10
“Sort“Sort
code”
means
the 6-digit
codecode
that that
identifies
a particular
code”
means
the 6-digit
identifies
a particular
bankbank
and and
bankbank
branch
in the
of Ireland;
branch
inRepublic
the Republic
of Ireland;
1.111.11
“Terms
and and
Conditions”
means
the terms
and and
conditions
“Terms
Conditions”
means
the terms
conditions
which
apply
to the
and and
include
the General
Terms
and and
which
apply
toAccount
the Account
include
the General
Terms
Conditions
and and
the Terms
and and
Conditions
for the
Product,
Conditions
the Terms
Conditions
forChosen
the Chosen
Product,
as they
maymay
be amended
fromfrom
timetime
to time;
as they
be amended
to time;
1.121.12
“Terms
and and
Conditions
for the
Product”
means
the terms
“Terms
Conditions
forChosen
the Chosen
Product”
means
the terms
and and
conditions
(in Part
1) that
apply
to the
Product,
in in
conditions
(in Part
1) that
apply
toChosen
the Chosen
Product,
addition
to the
Terms
and and
Conditions;
addition
toGeneral
the General
Terms
Conditions;
1.131.13
“Taxation
law”law”
means
the law
in any
which
“Taxation
means
the on
lawtaxation
on taxation
in jurisdiction
any jurisdiction
which
applies
to the
or toorinterest
we pay
you,you,
for example
the the
applies
toAccount
the Account
to interest
we pay
for example
Taxes
Consolidation
Act 1997
as amended
and and
any regulation
Taxes
Consolidation
Act 1997
as amended
any regulation
made
under
it; it;
made
under
1.141.14
“We”,
“us”,“us”,
and and
“our”“our”
means
the Governor
and and
Company
of the
“We”,
means
the Governor
Company
of the
BankBank
of Ireland
having
its Head
Office
at 40atMespil
Road,
Dublin
4, 4,
of Ireland
having
its Head
Office
40 Mespil
Road,
Dublin
Ireland
and and
its successors,
and and
legallegal
or equitable
transferees
or or
Ireland
its successors,
or equitable
transferees
assignees;
assignees;
1.151.15
“You”
and and
“yours”
means
the person
or persons
in whose
name(s)
“You”
“yours”
means
the person
or persons
in whose
name(s)
the Account
is opened.
the Account
is opened.
2.
2.1
2.2
2.3
3.
4.
4.1
4.2
4.3
online
or 365
phone
where
we tell
that that
it is possible
(for (for
online
or 365
phone
where
weyou
tell you
it is possible
example,
by aby
message
to you
on the
or onor365
online).
example,
a message
to you
onphone
the phone
on 365
online).
You You
cannot
taketake
money
fromfrom
the account
by standing
order,
direct
cannot
money
the account
by standing
order,
direct
debit,
or byorusing
an ATM
card.card.
debit,
by using
an ATM
5. 5. Cheques
andand
paper
payments
Cheques
paper
payments
When
you you
lodge
a paper
payment
(for example,
a cheque)
into into
When
lodge
a paper
payment
(for example,
a cheque)
youryour
Account,
we ask
financial
institution
to pay
the the
Account,
we the
askpayer’s
the payer’s
financial
institution
to pay
amount
to ustoon
behalf.
When
the payer’s
financial
institution
amount
usyour
on your
behalf.
When
the payer’s
financial
institution
payspays
the amount
to us,
payment
is said
to beto“cleared
the amount
tothe
us,paper
the paper
payment
is said
be “cleared
for withdrawal”.
When
you you
consider
howhow
much
you you
can can
withdraw
for withdrawal”.
When
consider
much
withdraw
fromfrom
youryour
Account,
you you
should
not count
in the
of any
Account,
should
not count
invalue
the value
of any
paper
payment
lodged
into into
youryour
Account
unless
and and
until until
it hasit has
paper
payment
lodged
Account
unless
beenbeen
cleared
for withdrawal.
It can
taketake
5 Banking
DaysDays
to clear
cleared
for withdrawal.
It can
5 Banking
to clear
a paper
payment
for withdrawal
that that
is from
an account
in aninIrish
a paper
payment
for withdrawal
is from
an account
an Irish
financial
institution.
It can
taketake
considerably
longer
to clear
a paper
financial
institution.
It can
considerably
longer
to clear
a paper
payment
fromfrom
a financial
institution
in Northern
Ireland
or abroad
payment
a financial
institution
in Northern
Ireland
or abroad
or from
a Government
office.
If theIfpaper
payment
is returned
or from
a Government
office.
the paper
payment
is returned
unpaid
by the
financial
institution,
we take
the amount
of of
unpaid
bypayer’s
the payer’s
financial
institution,
we take
the amount
the paper
payment
backback
out of
your
Account.
the paper
payment
out
of your
Account.
6. 6. Foreign
cheques
Foreign
cheques
If youIf you
lodge
a paper
payment
(for example,
a cheque)
to your
lodge
a paper
payment
(for example,
a cheque)
to your
Account
in a currency
otherother
thanthan
Euro,Euro,
we convert
the amount
Account
in a currency
we convert
the amount
to Euro
using
our exchange
rate rate
for that
currency
on the
we we
to Euro
using
our exchange
for that
currency
ondate
the date
add add
it to your
Account.
If theIfpayer’s
financial
institution
returns
the the
it to your
Account.
the payer’s
financial
institution
returns
paper
payment
unpaid,
we calculate
the amount
we take
backback
paper
payment
unpaid,
we calculate
the amount
we take
using
our exchange
rate rate
for that
currency
on that
datedate
we take
the the
using
our exchange
for that
currency
on that
we take
amount
back.
We are
for any
you you
maymay
suffer
or any
amount
back.
Wenot
are liable
not liable
for loss
any loss
suffer
or any
expense
you you
havehave
as aas
result.
expense
a result.
7. 7. Interest
Interest
7.1 We
interest
on the
as set
the
and and
7.1 pay
We pay
interest
onAccount
the Account
asout
set in
out
inTerms
the Terms
Conditions
for the
Product
until until
the Chosen
Product
Conditions
forChosen
the Chosen
Product
the Chosen
Product
comes
to antoend
(for example,
until until
the end
of the
if theif the
comes
an end
(for example,
the end
ofterm
the term
Account
is a term
deposit).
Account
is a term
deposit).
7.2 7.2We pay
interest
at the
variable
interest
rate rate
for the
We pay
interest
atprevailing
the prevailing
variable
interest
for the
Account
(for example
the Variable
RateRate
Call Call
account)
afterafter
the the
Account
(for example
the Variable
account)
Chosen
Product
endsends
or if you
breach
the Terms
and and
Conditions
Chosen
Product
or if you
breach
the Terms
Conditions
for the
Product.
forChosen
the Chosen
Product.
7.3 7.3We will
you you
details
of the
we pay
you you
in our
Wegive
will give
details
ofinterest
the interest
we pay
in branches
our branches
or onorour
www.bankofireland.com
including:
on website
our website
www.bankofireland.com
including:
7.3.17.3.1
the annual
percentage
interest
rate rate
before
DIRTDIRT
is deducted;
the annual
percentage
interest
before
is deducted;
7.3.27.3.2
the annual
equivalent
rate rate
(or AER);
the annual
equivalent
(or AER);
7.3.37.3.3
whether
the interest
rate rate
is a fixed
interest
rate rate
or a or
variable
interest
Account
– what
governs
it it
whether
the interest
is a fixed
interest
a variable
interest
2. YourYour
Account
– what
governs
rate.rate.
Terms
and and
Conditions
apply
to the
2.1The The
Terms
Conditions
apply
toAccount.
the Account.
(b) calculate
and and
(c) pay
interest
based
on aon
365
day day
law and
practice
can can
apply
to the
in addition
to to 7.4 7.4We (a)
Wequote
(a) quote
(b) calculate
(c) pay
interest
based
a 365
2.2Banking
Banking
law and
practice
apply
toAccount
the Account
in addition
year.year.
We quote
interest
ratesrates
before
the deduction
of DIRT
(unless
the Terms
and and
Conditions
(for example,
on matters
not covered
by by
We quote
interest
before
the deduction
of DIRT
(unless
the Terms
Conditions
(for example,
on matters
not covered
we say
them).
we otherwise).
say otherwise).
them).
7.5 7.5We calculate
interest
eacheach
day day
based
on the
of money
in in
the right
not to
an Account.
We calculate
interest
based
onamount
the amount
of money
2.3We reserve
We reserve
the right
notopen
to open
an Account.
the Account.
the Account.
must
be inbe
credit
3. Account
Account
must
in credit
8. 8. Accurate
instructions
You You
mustmust
keepkeep
the Account
in credit
at allattimes.
Accurate
instructions
the Account
in credit
all times.
You You
are responsible
for ensuring
that that
instructions
to pay
money
are responsible
for ensuring
instructions
to pay
money
into into
and and
out of
your
Account
are correct
and and
accurate.
We do
money
intointo
andand
out of
Account
out
of your
Account
are correct
accurate.
Wenot
do not
4. Paying
Paying
money
outyour
of your
Account
check
whether
any of
the
is correct,
for example,
we we
Terms
and and
Conditions
for the
Product
maymay
(a) limit
check
whether
any
ofinformation
the information
is correct,
for example,
4.1The The
Terms
Conditions
forChosen
the Chosen
Product
(a) limit
do not
the name
of the
givengiven
to ustowith
a payment
youryour
ability
to lodge
money
to ortotake
money
fromfrom
the Account
do check
not check
the name
ofaccount
the account
us with
a payment
ability
to lodge
money
or take
money
the Account
instruction.
and/or
(b) mean
therethere
is a financial
disadvantage
to you
if youif you
instruction.
and/or
(b) mean
is a financial
disadvantage
to you
taketake
money
out of
the
before
the Chosen
Product
endsends
money
out
ofAccount
the Account
before
the Chosen
Product
9. 9. BIC,BIC,
IBAN,
SortSort
Code
PLEASE
CHECK
THETHE
TERMS
ANDAND
CONDITIONS
FORFOR
YOUR
IBAN,
Code
PLEASE
CHECK
TERMS
CONDITIONS
YOUR
agree
that that
when
we process
any payment
to your
Account,
CHOSEN
PRODUCT
BEFORE
YOUYOU
TAKE
MONEY
FROM
THETHE 9.1 9.1You You
agree
when
we process
any payment
to your
Account,
CHOSEN
PRODUCT
BEFORE
TAKE
MONEY
FROM
made
by yourself
or byoraby
third
party,
we will
the the
ACCOUNT
made
by yourself
a third
party,
werely
will on
relythe
onBIC,
the BIC,
ACCOUNT
IBANIBAN
or the
Code;
and and
the account
number
that that
is given
withwith
can can
pay pay
money
into into
the Account
at any
our
orSort
the Sort
Code;
the account
number
is given
4.2You You
money
the Account
at of
any
of branches
our branches
the payment.
If these
details
are not
stated
by you
or or
but not
theifTerms
and and
Conditions
for the
Product
say say
the payment.
If these
details
are correctly
not correctly
stated
by you
but ifnot
the Terms
Conditions
forChosen
the Chosen
Product
by the
party,
the payment
maymay
not be
or may
be be
otherwise
(for example,
if they
say you
can can
onlyonly
pay pay
money
in in
bythird
the third
party,
the payment
notprocessed
be processed
or may
otherwise
(for example,
if they
say you
money
processed
incorrectly.
We are
to you
or anyone
else else
if if
using
365 365
online
or 365
phone).
processed
incorrectly.
Wenot
are liable
not liable
to you
or anyone
using
online
or 365
phone).
can can
taketake
money
out of
the
at any
our
4.34.3 You
4.3 You
money
out
ofAccount
the Account
at of
any
of our
branches.
You You
can can
taketake
money
out of
the
using
365 365
branches.
money
out
ofAccount
the Account
using
Page
3 of 36
7 of 6
Page
Part Part
2: 37-1112.R6
(02/14)
2: 37-1112.R6
(02/14)
that results in any loss or expense.
Part
General
Terms
and
Conditions
9.2 2:
If we
receive a payment
or payment
instruction
that does not
12.online
Account
or 365 transaction
phone wherefees
we tell you that it is possible (for
We doby
nota charge
transaction
for lodgements
or
example,
message
to you onfees
the phone
or on 365toonline).
have the information that we need to identify the account that is
thefrom
Account.
However,
could order,
introduce
such
Youwithdrawals
cannot takefrom
money
the account
by we
standing
direct
1.
Definitions
to receivemeans
the payment,
for example,
an account
fees
we
do, card.
we will give you notice as required by law.
debit,
orinbyfuture.
usingIfan
ATM
1.
1 “Account”
the account
in your name
with usnumber
that hasand
the
Sort name
Code shown
(or IBAN
BIC), we
may
refuse tofor
process
it. We will
You may be charged a fee on the account you use to fund such a
product
inand
the Terms
and
Conditions
the Chosen
tell you
if we
refuse
a payment
lodgement
receive
such a withdrawal.
5.
Cheques
and or
paper
payments
Product
when
you
opentoit;process
the word
“Account”instruction
also refersfrom
to your
this we
reason.
will not
be or
liable
to youorortransfer
anyone else
When you lodge a paper payment (for example, a cheque) into
thatAccount
account for
where
give itWe
a new
name
number
if that results
any lossto
oraexpense.
13.yourDIRT
Account, we ask the payer’s financial institution to pay the
the money
in yourinAccount
new account in your name (for
9.3example,
If we receive
a payment
or payment
instruction after the relevant
13.1
By law,
DIRT
fromthe
thepayer’s
interestfinancial
we payinstitution
(unless you
amount
to uswe
onmust
yourtake
behalf.
When
after the
Chosen Product
ends);
cut-off
timeannual
we willequivalent
not process
this
Taxation
Law
and to
fulfil
required
paysare
theexempt
amountfrom
to us,
theunder
paper
payment
is said
bethe
“cleared
1.2 “AER”
means
rateit until the next Banking Day.
The cut-off
is the
time
on awe
Banking
Dayfor
that
we can
conditions).When you consider how much you can withdraw
for withdrawal”.
1.3 “Banking
Day” time
means
anylatest
day on
which
are open
business
process
a particular
account
transaction.
There
are different
13.2
sets
the rate
DIRTinand
fromThe
yourGovernment
Account, you
should
not of
count
the may
valuechange
of any it at any
in the
Republic
of Ireland,
other than
a Saturday,
Sunday
or bankcutoff
times
for
different
account
transactions.
Please
contact
us
at
your
time.
paper payment lodged into your Account unless and until it has
holiday; and non-banking day means any other day;
branch
if you
query onCode;
cut-off times.
13.3
Taxation
Law, the ItRevenue
ask us to
beenUnder
cleared
for withdrawal.
can takeCommissioners
5 Banking Dayscan
to clear
1.4 “BIC”
means
the have
BankaIdentifier
If we receive
a payment
or particular
payment instruction
on a non-banking
send
them details
on the interest
payanout
and to in
whom
we
a paper
payment
for withdrawal
that iswe
from
account
an Irish
1.5 9.4“Chosen
Product”
means the
deposit account
product
day
we
will
treat
it
as
if
we
had
received
it
on
the
next
Banking
Day.
pay
it.
financial
institution.
It
can
take
considerably
longer
to
clear
a
paper
that you have chosen, that is named in the Terms and Conditions
9.5for the
TheChosen
financialProduct
institution
where
the the
payee’s
account
is held
controls
13.4
I f you from
are resident
in the
Republic
of Ireland Ireland
and qualify
under
payment
a financial
institution
in Northern
or abroad
and
that has
features
set out
in them;
payment
into
that
account.
We
are
not
responsible
for
that.
Taxation
Law, you office.
may beIf the
ablepaper
to getpayment
an exemption
from DIRT for
or from
a Government
is returned
1.6 “DIRT” means Deposit Interest Retention Tax;
Payment
Services
Regulations
your
To financial
get this exemption:unpaid
byAccount.
the payer’s
institution, we take the amount of
1.7 10.“General
Terms
and Conditions”
means the terms and conditions
10.1
If aPart
payment
13.4.1
You must
complete
declaration
in the form required by the
the paper
payment
backaout
of your Account.
in this
2; from your Account is regulated by the Payment
Services
Regulations
(S.I.
383
of
2009)
(“PSR”)
Clauses
10.1
to
Revenue
Commissioners
for
each
deposit account opened; you
1.8 “IBAN” means the International Bank Account Number that
10.4 will
“PSR
regulated
payments”
means
payments 6.
mustcheques
do this correctly and within the time limits set out in Taxation
Foreign
includes
theapply.
account
number
and codes
to identify
theany
country,
where
the payment
service providers of both the payer and payee
If youLaw;
lodge a paper payment (for example, a cheque) to your
bank
and branch
of an account;
are
located
within
the
EEA
and
where
such
payments
are
made
in
13.4.2
You must
give us the
completed
form
the
time
limits set
Account
in a currency
other
than Euro,
we within
convert
the
amount
1.9 “Ireland” means the Republic of Ireland;
Euro
or any
otherthe
EEA
currency..
outusing
in Taxation
Law; or, ifrate
applying
the basis
permanent
to Euro
our exchange
for thatoncurrency
onofthe
date we
1.10 “Sort
code”
means
6-digit
code that identifies a particular
10.2
If we
a payment
you before the relevant
you must
send
the form
to your
local Revenue
add itincapacity,
to your Account.
If the
payer’s
financial
institution
returnsoffice;
the
bank
andreceive
bank branch
in theinstruction
Republic from
of Ireland;
cut-off
we will process
the terms
payment
your Account on
13.4.3
Interest
must
be paid
the Account
or to another
account
paper
payment
unpaid,
wetocalculate
the amount
we take
back in
1.11 “Terms
andtime,
Conditions”
means the
andfrom
conditions
theapply
Banking
Day
(“D”) that
weinclude
receivethe
it (unless
you
haveand
asked us
usingyour
our name.
exchange rate for that currency on that date we take the
which
to the
Account
and
General
Terms
to
pay
it
on
a
date
in
the
future).
We
will
ensure
that
the
financial
13.4.4
We
strongly
advice
howsuffer
Taxation
Law
amount back.
Werecommend
are not liableyou
fortake
any loss
youonmay
or any
Conditions and the Terms and Conditions for the Chosen Product,
institution
of amended
the payeefrom
will receive
payment within one (1)
applies
you as
before
you open the Account.
expense
youtohave
a result.
as they
may be
time tothe
time;
Banking
Day of D (D+1).
Any
payment
instructions
1.12 “Terms
and Conditions
for the
Chosen
Product”
meansreceived
the terms
in
respect
of
cross-border
payments
in
Sterling,
or other in
EEA
Non-Residents and DIRT
7. 14.Interest
and conditions (in Part 1) that apply to the Chosen Product,
Currency
will beand
processed
so that the beneficiary
14.1
If you
not resident
the Republic
Ireland
7.1 We
payare
interest
on the in
Account
as set of
out
in theunder
TermsTaxation
and
addition
to the(non-Euro),
General Terms
Conditions;
bank will
bemeans
credited
three
(3) Banking
Days of thewhich
date
Law, you
be able to
get anuntil
exemption
from Product
DIRT for your
Conditions
formay
the Chosen
Product
the Chosen
1.13 “Taxation
law”
thewithin
law on
taxation
in any jurisdiction
of receipt
the Bank
of interest
that payment
(D+3). The
Account.
To get
exemption:comes
to an end
(for this
example,
until the end of the term if the
applies
to theby
Account
or to
we payinstruction
you, for example
the
processing
time for
paperas
account
transaction
be an extra
14.1.1
must
complete a declaration of non-residence in the
Account
is aYou
term
deposit).
Taxes
Consolidation
Acta 1997
amended
and any will
regulation
Banking
forminterest
required
by the
Revenue
Commissioners
forfor
each
at the
prevailing
variable
interest rate
the deposit
made
underDay
it; ((D+4) and (D+2)). Any non-PSR-regulated payments 7.2 We pay
may
takeand
longer
process.
account
opened; the
youVariable
must doRate
this correctly
and within
the time
Account
(for example
Call account)
after the
1.14 “We”,
“us”,
“our”tomeans
the Governor and Company of the
10.3
If (a)
payment
intoits
your
Account
(b) it4,
is a
limitsProduct
set outends
in Taxation
Law;
Chosen
or if you
breach the Terms and Conditions
Bank
of aIreland
having
Head
OfficeisatPSR-regulated;
40 Mespil Road,and
Dublin
Banking
Day;
and (c) theand
cut-off
has not passed,
we will
14.1.2
You
must give
us the completed form within the time limits set
for the
Chosen
Product.
Ireland
and its
successors,
legaltime
or equitable
transferees
or credit
your Account with any payment on the same Banking Day that we 7.3 We will
outgive
in Taxation
Law;
you details
of the interest we pay you in our branches
assignees;
receive
it. We have
thethe
right
to deduct
transaction
charges
from
14.1.3
keep
€6,500 (inclusive of accrued
interest) or more in
or onYou
ourmust
website
www.bankofireland.com
including:
1.15 “You”
and “yours”
means
person
or persons
in whose
name(s)
payment
into your Account before crediting it to your Account. 7.3.1 the annual
the Account
at all times;
and
percentage
interest
rate before DIRT is deducted;
the any
Account
is opened.
10.4 When you (or anyone else) lodge Euro cash to your Account in one 7.3.2
14.1.4
Interestequivalent
must be paid
to the
Account or to another account in
the annual
rate (or
AER);
of
our
branches,
we
will
process
it
and
immediately
credit
your
your
name.
7.3.3 whether the interest rate is a fixed interest rate or a variable interest
2.
Your Account – what governs it
14.2
rate.We will apply DIRT to the interest paid to you if the balance on
2.1 TheAccount.
Terms and Conditions apply to the Account.
your
Account
is less than
(inclusive
of accrued
interest),
7.4 We (a)
quote
(b) calculate
and €6,500
(c) pay interest
based
on a 365
day
2.2 Banking law and practice can apply to the Account in addition to
11.the Incorrect,
disputed
or
unauthorised
transactions
even
if
you
are
non-resident.
year.
We
quote
interest
rates
before
the
deduction
of
DIRT
(unless
Terms and Conditions (for example, on matters not covered by
11.1
If we pay money into or out of your Account by mistake, you agree
14.3
Weotherwise).
generally write to you if Clause 14.2 applies (but we have no
we say
them).
to
let
us
reverse
the
payment
and
to
correct
the
entries
in
your
liability
tointerest
you if we
do not).
7.5 We calculate
each
day based on the amount of money in
2.3 We reserve the right not to open an Account.
Account. If we do this, we do not have to contact you to tell you
14.4
We strongly recommend you take advice on how Taxation Law
the Account.
beforehand.
applies to you before you open the Account.
3.
Account
must be in credit
11.2
You
must
tell
us
about
any
transaction
that
you
did
not
authorise,
8.
Accurate instructions
You must keep the Account in credit at all times.
or any transaction that was not done correctly, as soon as
15.You are
Term
Accountsfor ensuring that instructions to pay money
responsible
possible
but into
no later
15.1
Usually,
your
Chosen
Product
lasts for
finite period
into and
out of
your
Account
are correct
anda accurate.
We(ordo“term”)
not
4.
Paying
money
andthan
out thirteen
of your months
Accountafter the date of the
transaction.
only.
The
length
of
the
term
is
set
out
in
the
Terms
and
Conditions
check
whether
any
of
the
information
is
correct,
for
example,
we
4.1 The Terms and Conditions for the Chosen Product may (a) limit
11.3
records
of transactions
kept on
paper,
microfilm,
forcheck
the Chosen
Product.
do not
the name
of the account given to us with a payment
yourOur
ability
to lodge
money to ormay
takebe
money
from
the Account
electronically
or
a
durable
means.
You
agree
that
if
there
is
a
15.2
Sometimes,
the
Terms and Conditions for the Chosen Product
instruction.
and/or (b) mean there is a financial disadvantage to you if you
and usbefore
regarding
a transaction
that,
in the
may allow you to choose from a list of alternative terms (for
takedispute
moneybetween
out of theyou
Account
the Chosen
Product
ends
absence
of obvious
error, these
are evidence
of dealings 9.
they
may allow you choose a term of 3, 6 or 12
BIC,example,
IBAN, Sort
Code
PLEASE
CHECK
THE TERMS
ANDrecords
CONDITIONS
FOR YOUR
in
relation
to
your
Account.
months).
We
confirm
your choice
of term totoyou
inAccount,
writing.
9.1 You agree that when we process
any payment
your
CHOSEN PRODUCT BEFORE YOU TAKE MONEY FROM THE
11.4
If an unauthorised payment is made from your Account, we will
15.3
We
terms
weeks.
For
a 6the
month
made
bycalculate
yourself or
by ainthird
party,
weexample,
will rely on
BIC, term
the is one
ACCOUNT
your
Account
restore itat
toany
the of
way
would have been if
weeks,
a 1 year
(orthe
12account
month) term
is one
weeks,
IBANofor26
the
Sort Code;
and
number
thatofis52
given
witha
4.2 Yourefund
can pay
money
into and
the Account
ourit branches
the
unauthorised
payment
had
not
happened.
two
year
(or
24
month)
term
is
one
of
104
weeks.
the
payment.
If
these
details
are
not
correctly
stated
by
you
or
but not if the Terms and Conditions for the Chosen Product say
11.5
If any incorrect
transactions
on you
yourcan
Account
aremoney
causedinby
15.4
The
term
starts
the day may
we give
your account
number
by the
third
party,
theon
payment
not you
be processed
or may
be
otherwise
(for example,
if they say
only pay
any
acts
or
omissions
by
us,
we
will
refund
the
transaction
and
processed incorrectly. We are not liable to you or anyone else if
using 365 online or 365 phone).
to the
wayAccount
it wouldat
have
4.3 4.3 restore
You canyour
takeAccount
money out
of the
anybeen
of ourif the incorrect
transaction
had take
not happened.
branches.
You can
money out of the Account using 365
Page
Page
3
4 of46
7of 6
2: 37-1112.R6
(02/14)
PartPart
2: 37-1112.R6
(02/14)
and this may be earlier than the day you first pay money into the
Part 2:Account.
General Terms and Conditions
online or 365 phone where we tell you that it is possible (for
example, by a message to you on the phone or on 365 online).
The term always ends on a Banking Day. If (but for this Clause) the
19.YouChanges
to the
Terms
and
cannot take
money
from
theConditions
account by standing order, direct
1. 15.5
Definitions
term would
otherwise
end onina your
non-banking
day,
will has
end the
on the
19.1
Weormay
add toanorATM
change
the Terms and Conditions at any time.
debit,
by using
card.
1.
1 “Account”
means
the account
name with
usitthat
next Banking
Day to
For example we may provide for new transaction charges or
product
name shown
in occur.
the Terms and Conditions for the Chosen
15.6
If the when
Account
a term
(a) pay interest
at the
changeand
existing
ones.
5.
Cheques
paper
payments
Product
youisopen
it; account
the wordwe
“Account”
also refers
to end of
the
term;
and
(b)
add
the
interest
to
the
Account
at
the
end
of
the
19.2
We
will
tell
you
in
advance
if we (for
addexample,
to or change
these into
Terms and
When you lodge a paper
payment
a cheque)
that account where we give it a new name or number or transfer
term
or,
if
you
tell
us
to,
we
pay
it
to
another
account
in
your
name
Conditions.
The
amount
of
notice
that
we
will
give
you
will
follow
your
Account,
we
ask
the
payer’s
financial
institution
to
pay
the
the money in your Account to a new account in your name (for
with us.
Different
arrangements
the payment of interest will
the laws
apply
that time.
We will
choose
amount
to usand
on regulations
your behalf.that
When
theat
payer’s
financial
institution
example,
after
the Chosen
Product for
ends);
apply
if theannual
Terms and
Conditions
the
way
that we
we can
do it by isletter,
mail,
pays
the
amount
to tell
us,you;
the paper
payment
saidelectronic
to be “cleared
1.2 “AER”
means
equivalent
rate for the Chosen Product say so.
telephone (including
recorded
message)
or by
ancan
advertisement
for withdrawal”.
When you
consider
how much
you
withdraw in
1.3 “Banking Day” means any day on which we are open for business
16.in the
When
the Chosen
Product
comes
to an end
or if Terms
and
IrishAccount,
daily or weekly
newspaper.
fromanyour
you should
not count in the value of any
Republic
of Ireland,
other than
a Saturday,
Sunday
or bank
Conditions
are
breached
19.3
If
we
change
or
add
to
andunless
conditions,
youit may
paper payment lodged intothese
your terms
Account
and until
has end
holiday; and non-banking day means any other day;
This
Clause
setsIdentifier
out whatCode;
happens when the Chosen Product
this
contract
close your
Account
of charge
first you
been
cleared
for and
withdrawal.
It can
take 5free
Banking
Daysbut
to clear
1.4 16.1
“BIC”
means
the16Bank
comesProduct”
to an end
or thethe
Terms
and Conditions
(including
those for
mustpayment
pay us any
you otherwise
us in connection
a paper
formoney
withdrawal
that is fromowe
an account
in an Irishwith
1.5 “Chosen
means
particular
deposit account
product
the
Chosen
Product)
are
breached.
If
the
Terms
and
Conditions
your
Account.
financial
institution.
It
can
take
considerably
longer
to
clear
a paper
that you have chosen, that is named in the Terms and Conditions
for the
Chosen
Product
what
happens
when
the
19.4
If you do
not
ask us toinstitution
end this contract
under
Clause
19.3, you
payment
from
a financial
in Northern
Ireland
or abroad
for the
Chosen
Product
andprovide
that hasforthe
features
set out
in them;
Chosen
Product
ends,
those
provisions
will apply instead of this
will be
deemed to accept
changes
which weistell
you about
or from
a Government
office. the
If the
paper payment
returned
1.6 “DIRT”
means
Deposit
Interest
Retention
Tax;
ClauseTerms
16 (orand
they
will apply tomeans
the extent
that they
from what
under
19.2financial
on their effective
date.
unpaid
byClause
the payer’s
institution,
we take the amount of
1.7 “General
Conditions”
the terms
anddiffer
conditions
Clause
16 contains).
19.5
clause
19 does
to changes
the This
paper
payment
backnot
outapply
of your
Account.in interest rates.
in this
Part 2;
16.2
You
can
tell
us
to
move
the
money
in
your
Account
to
another
1.8 “IBAN” means the International Bank Account Number that
Chosen
product
type
or toto
pay
it to you
the date
Changes
to interest rates
6. 20.Foreign
cheques
includes
theProduct
accountornumber
and
codes
identify
theon
country,
when
the
Chosen
Product
comes
to
an
end.
If
you
do,
we
will
20.1
We
may
change
our interest
up or adown
at any
If you lodge a paper payment
(forrates
example,
cheque)
to time.
your We will
bank and branch of an account;
obey
your
instruction.
If
you
do
not
or
if
the
Terms
and
Conditions
tell
you
of
changes
in
interest
rates
in
a
way
which
complies
with
Account
in
a
currency
other
than
Euro,
we
convert
the
amount
1.9 “Ireland” means the Republic of Ireland;
arecode”
breached,
and
Conditions
will continue
to apply with
law. using
We willour
choose
the way
we tell
you; we
it by
to Euro
exchange
ratethat
for that
currency
oncan
thedo
date
weletter,
1.10 “Sort
meansthe
theTerms
6-digit
code
that identifies
a particular
theand
following
differences:
means, telephone
(including
recorded
message)
addelectronic
it to your Account.
If the payer’s
financial
institution
returns or
theby
bank
bank branch
in the Republic of Ireland;
a) We
may
change the
product
your
Account from the
an payment
advertisement
in an
daily or
weekly
newspaper.
paper
unpaid,
weIrish
calculate
the
amount
we take back
1.11 “Terms
and
Conditions”
means
thename
termsof
and
conditions
Chosen
name toand
another
name
(for example,
can
20.2
If aour
change
is to your
benefit
we may decide
make
change
using
exchange
rate for
that currency
on thattodate
wethe
take
the
which
applyProduct
to the Account
include
the General
Termswe
and
re-name
it
as
a
Variable
Rate
Call
account)
and/or
we
may
give
the
immediately
and
tell
you
afterwards.
amount back. We are not liable for any loss you may suffer or any
Conditions and the Terms and Conditions for the Chosen Product,
Account
account
number.
20.3
This Clause
20 as
does
not apply during a period in which the interest
expense
you have
a result.
as they
may a
benew
amended
from
time to time;
b)
We
will
pay
you
interest
as
set
out
in
Clause
7.2.
rate
is
fixed,
as
set
out
in the Terms and Conditions for the Chosen
1.12 “Terms and Conditions for the Chosen Product” means the terms
c)
The
Terms
and
Conditions
for
the
Chosen
Product
will
no
Product.
7.
Interest
and conditions (in Part 1) that apply to the Chosen Product, in
longertoapply;
for example
be free to take money from your
21.7.1 Losses
expenses
byasbreaking
contract
If you
break
We payand
interest
on thecaused
Account
set out in
the Terms
and
addition
the General
Termsyou
andwill
Conditions;
Account
at
any
time.
the
Terms
and
Conditions,
and
that
causes
us,
our
officers
Conditions for the Chosen Product until the Chosen Product
1.13 “Taxation law” means the law on taxation in any jurisdiction which
d) You
will be
able toortake
moneywe
outpay
of the
Account
without
or employees
to suffer
any loss
have
expense,
you will
comes
to an end (for
example,
untilor
the
endany
of the
term if the
applies
to the
Account
to interest
you,
for example
theprior
notice.
compensate
(or them) in full if we ask you.
Account
is a termusdeposit).
Taxes
Consolidation Act 1997 as amended and any regulation
made under it;
Account
statements
1.1417 “We”,
“us”, and
“our” means the Governor and Company of the
17.1
Once
a
year
or as often
as we
haveatagreed
withRoad,
you, we
will give
Bank of Ireland having
its Head
Office
40 Mespil
Dublin
4,
or
make
available
a
statement
to
you.
It
will
set
out
the
following
Ireland and its successors, and legal or equitable transferees or
details of the transactions on your Account:
assignees;
(i) aand
reference
will help
you identify
each transaction;
1.15 “You”
“yours”that
means
the person
or persons
in whose name(s)
the amount
of the transaction;
the (ii)
Account
is opened.
(iii) the amount of any charges that we applied to the transaction;
(iv)Account
the exchange
rate
applieditto the transaction (if any);
2.
Your
– what
governs
the value
date of the apply
transaction.
2.1 The(v)
Terms
and Conditions
to the Account.
17.2
We
will
send
you
a
statement
annually,
2.2 Banking law and practice can apply
to the except
Account in addition to
a)
where
the
balance
is
below
€20
and
have
no by
the Terms and Conditions (for example,
onthere
matters
notbeen
covered
transactions since the previous statement was issued,
them).
wherethe
clause
d)open
applies.
2.3 Web)
reserve
right16.2
not to
an Account.
Identification
3. 18.Account
must be in credit
18.1
have
legal
under
laws concerning
YouWe
must
keep
theduties
Account
in credit
at all times.money laundering,
financing of terrorism and taxation. You agree to give us the
following
information
allow
us fulfil
these duties:4.
Paying
money
into andto
out
of your
Account
18.1.1
Proof
of
your
identity,
address
your PPSN
orlimit
other
4.1 The Terms and Conditions for the Chosenand
Product
may (a)
of tax
number;
yourform
ability
to lodge
money to or take money from the Account
18.1.2
How you
got
moneydisadvantage
that you wish to
to you
pay ifinto
and/or
(b) mean
there
is the
a financial
youyour
andof the Account before the Chosen Product ends
takeAccount;
money out
18.1.3CHECK
Facts about
the person,
or group
to YOUR
whom you
PLEASE
THE TERMS
ANDbusiness
CONDITIONS
FOR
wish
to
pay
money
from
your
Account.
CHOSEN PRODUCT BEFORE YOU TAKE MONEY FROM THE
18.2
Before you pay money into or out of your Account in one of our
ACCOUNT
we caninto
sometimes
ask at
you
toof
show
us (and allow
4.2 Youbranches,
can pay money
the Account
any
our branches
us
copy)
proof
of
your
identity
for
example,
a
passport
orsay
photo
but not if the Terms and Conditions for the Chosen Product
driving (for
licence.
We do
this in
order
protect
your
Account
otherwise
example,
if they
say
you to
can
only pay
money
in from
the365
riskonline
of fraud
following
using
or or
365
phone).a period of inactivity on your Account.
4.3
7.2
We pay interest at the prevailing variable interest rate for the
22.Account
Joint (for
andexample
severalthe
liability
Variable Rate Call account) after the
If
your
Account
is
in
name
of two
more and
persons
at any
Chosen Product ends orthe
if you
breach
theorTerms
Conditions
time
(a) each
of you is jointly and severally liable (for example, this
for the
Chosen
Product.
means
can of
ask
allinterest
or any one
of you
meet any
7.3 We will
givethat
youwe
details
the
we pay
youalone
in ourtobranches
obligation
concerning
your
Account);
and
(b)
any
reference
to
or on our website www.bankofireland.com including:
“you” includes
a reference
each
oneDIRT
or more
or all of you as the
7.3.1 the annual
percentage
interest to
rate
before
is deducted;
contextequivalent
admits or rate
requires.
7.3.2 the annual
(or AER);
23.
Reading
this
document
and other
matters
7.3.3 whether the interest rate is a fixed
interest
rate or a variable interest
23.1
rate.Each of the Terms and Conditions is separate from the others. If
Term or
is illegal
or cannot
enforced
nowday
or in
7.4 Weany
(a) quote
(b)Condition
calculate and
(c) pay
interestbe
based
on a 365
future,
the rest
of therates
Terms
and Conditions
will of
remain
full force
year.
We quote
interest
before
the deduction
DIRTin
(unless
effect.
we and
say otherwise).
23.2
Where
there
is a conflict
between
Terms
and in
7.5 We calculate
interest
each day
basedthe
on General
the amount
of money
the Conditions
Account. and the Terms and Conditions for the Chosen Product,
the latter will prevail.
23.3
If we doinstructions
not enforce the rights we have under the Terms and \
8.
Accurate
or wefor
delay
enforcing
we may
YouConditions
are responsible
ensuring
that them,
instructions
to still
payenforce
money those
rights
in
the
future.
This
applies
even
if
we
did
not
enforce
into and out of your Account are correct and accurate. We doornot
delayed
enforcing
rights on many
occasions.
check
whether
any of those
the information
is correct,
for example, we
23.4
In the
Terms
Conditions
we sometimes
give
an aexample
of
do not
check
theand
name
of the account
given to us
with
payment
something
covered
by
a
clause
or
definition.
We
do
this
to
assist
instruction.
you. The meaning and scope of the Terms and Conditions is never
limited
these
examples.
9.
BIC,
IBAN,toSort
Code
23.5
We
include
the
following
thingsany
in this
document
to Account,
assist you;
9.1 You agree that when we process
payment
to your
they
not form
part
of theparty,
legal we
agreement
between
you
made
bydo
yourself
or by
a third
will rely on
the BIC,
theand us:
(a)
the
headings
to
clauses;
(b)
the
“Introduction”.
IBAN or the Sort Code; and the account number that is given with
23.6
a person
performs
a transaction
on stated
your behalf
in or
relation
the When
payment.
If these
details are
not correctly
by you
to your
Terms may
and Conditions
will apply
by the
thirdAccount,
party, thethe
payment
not be processed
or just
mayas
beif you
processed incorrectly. We are not liable to you or anyone else if
4.3 You can take money out of the Account at any of our
branches. You can take money out of the Account using 365
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had performed the transaction yourself. Each reference to “you”
Part 2:
General
Terms and Conditions
should
be read as such.
A reference to a “person” includes a human being, corporation,
1. 23.7
Definitions
partnership
or organisation.
1.
1 “Account”
means
the account in your name with us that has the
23.8
A
reference
in the in
singular
includes
a referencefor
to the
the Chosen
plural and
product name shown
the Terms
and Conditions
vice when
versa,you
where
this
sense
(for example,
“person”
Product
open
it;makes
the word
“Account”
also refers
to can
mean “persons”,
“persons”
can mean
“a person”).
that account
where weand
give
it a new name
or number
or transfer
the money in your Account to a new account in your name (for
24.example,
Making
a the
complaint/the
Financial
after
Chosen Product
ends);Services Ombudsman
Wemeans
want to
provide
you withrate
excellent service at all times and
1.2 24.1
“AER”
annual
equivalent
hopeDay”
we do
not give
forwe
complaint.
if you
1.3 “Banking
means
anyyou
daygrounds
on which
are openHowever,
for business
to make
a complaint,
follow these
steps:or bank
in thewish
Republic
of Ireland,
other please
than a Saturday,
Sunday
24.1.1
your bank
yourday;
problem. You can
holiday;
andInform
non-banking
daybranch
meansabout
any other
dothe
thisBank
by calling
in, phoning
1.4 “BIC” means
Identifier
Code; or writing to the Customer
Servicemeans
Manager
that branch.
Youaccount
also have
the choice
1.5 “Chosen Product”
theofparticular
deposit
product
to
make
the
complaint
to
our
Customer
Care
Unit
by
that you have chosen, that is named in the Terms and Conditions
phone
on 1850
Bankingset
Day
between
for the Chosen
Product
and753
that357
hason
theafeatures
out
in them;9.00
amDeposit
and 5.00
pm (+353
1 661 Tax;
5933 if calling from abroad).
1.6 “DIRT” means
Interest
Retention
You can
write to means
Customer
of Ireland,
1.7 “General Terms
and also
Conditions”
theCare
termsUnit,
andBank
conditions
Head Office, 40 Mespil Road, Dublin 4.
in this Part 2;
24.1.2
If we
have
not resolved
your
complaint
withinthat
5 Banking
1.8 “IBAN”
means
the
International
Bank
Account
Number
we will
acknowledge
it in
thecountry,
complaint
includes theDays,
account
number
and codes
towriting.
identifyIfthe
is not resolved
within 20 Banking Days we will give you a
bank and branch
of an account;
written
update.
If, of
after
a further 20 Banking Days, we still
1.9 “Ireland” means the Republic
Ireland;
notthe
resolved
complaint,
we will
write to you again
1.10 “Sort code”have
means
6-digitthe
code
that identifies
a particular
to explain
delay
and to give
you an indication of when
bank and bank
branchthe
in the
Republic
of Ireland;
expect tomeans
resolvethe
theterms
matter.
1.11 “Terms and we
Conditions”
and conditions
24.1.3
have completed
weand
will write
which
applyWhen
to thewe
Account
and includeour
theinvestigation,
General Terms
to
you
with
the
results.
Conditions and the Terms and Conditions for the Chosen Product,
24.1.4
you
are not satisfied
with
as they
mayIfbe
amended
from time
to how
time;we have dealt with your
mayChosen
raise it with
the Financial
Services
1.12 “Terms and complaint,
Conditionsyou
for the
Product”
means the
terms
Ombudsman,
3rd
Floor,
Lincoln
House,
Lincoln
and conditions (in Part 1) that apply to the Chosen Product, Place,
in
Dublin
2. Terms and Conditions;
addition to the
General
Lo Call:
1890
20on
90,
Telephone:
353 1 662 which
0899,
1.13 “Taxation law”
means
the88
law
taxation
in any+jurisdiction
Fax:Account
+ 353 1or
662
0890, we pay you, for example the
applies to the
to interest
e-mail: [email protected],
Taxes Consolidation
Act 1997 as amended and any regulation
website:
www.financialombudsman.ie
made under
it;
are innocent;
online or 365you
phone
where we tell you that it is possible (for
example, by a message to you on the phone or on 365 online).
25.4.6 take
we are
required
doaccount
so by law,
or direction
You cannot
money
fromtothe
byregulation
standing order,
direct
from an
we have a duty to obey;
debit, or by using
anauthority
ATM card.
25.4.7 there is a zero balance on your Account and you have not
carried
outpayments
an account transaction on your Account for a
5.
Cheques and
paper
period
of 24 months
more;
or
When you lodge
a paper
paymentor(for
example,
a cheque) into
you
have
the
Terms and
Conditions.
your 25.4.8
Account,
we
askbreached
the payer’s
financial
institution
to pay the
25.5
We do
have
tobehalf.
notify you
beforehand
if we
close or
block your
amount
to not
us on
your
When
the payer’s
financial
institution
account
for any
Clause 25.4.
not liable
pays
the amount
to reason
us, the listed
paperinpayment
is saidWe
to are
be “cleared
to you or anyone
else
we close how
or block
your
for any
for withdrawal”.
When
youif consider
much
youAccount
can withdraw
listed in Clause
25.4.not count in the value of any
fromreason
your Account,
you should
25.6
Wepayment
will tell you
how the
on your Account
canuntil
be removed
(if
paper
lodged
intoblock
your Account
unless and
it has
it can
be). for withdrawal. It can take 5 Banking Days to clear
been
cleared
25.7
We are
not liable
you or anyone
services
concerning
a paper
payment
for to
withdrawal
that iselse
fromif an
account
in an Irish
your Account
are
interrupted
for reasonslonger
beyond
reasonable
financial
institution.
It can
take considerably
to our
clear
a paper
control,
for aexample
of God,infailure
of electrical
strike,
payment
from
financialact
institution
Northern
Ireland power,
or abroad
industrial
action, breakdown
or paper
malfunction
of equipment
or from
a Government
office. If the
payment
is returnedor
software.
unpaid
by the payer’s financial institution, we take the amount of
the paper payment back out of your Account.
26. Notices
We may
give you notice of anything which concerns the Account:
6. 26.1
Foreign
cheques
26.1.1
you a letter
by prepaida ordinary
to your
If you
lodgebya sending
paper payment
(for example,
cheque) post
to your
address
knownother
to us.than
If we
do, you
will be deemed
to receive
Account
in alast
currency
Euro,
we convert
the amount
the letter
after posting;
to Euro
usingthe
ourday
exchange
rate fororthat currency on the date we
in any
other way
law. institution returns the
add26.1.2
it to your
Account.
If theallowed
payer’sby
financial
paper payment unpaid, we calculate the amount we take back
27.using
How
law applies
this
document
ourIrish
exchange
rate forto
that
currency
on that date we take the
27.1
The
Terms
and
Conditions
and
any loss
matter
from your
amount back. We are not liable for any
youarising
may suffer
or any
account
governed
by the laws of the Republic of Ireland and
expense
youare
have
as a result.
the courts of the Republic of Ireland will have exclusive jurisdiction
in connection with them and your Account.
7.
Interest
27.2
references
example,
Taxation
in these
7.1 Any
We pay
interestto
onlaw
the(for
Account
as set
out in Law)
the Terms
andTerms
and Conditions
are accurate
on until
the print
date, and
may not reflect
Conditions
for the Chosen
Product
the Chosen
Product
latertochanges
in law.
comes
an end (for
example, until the end of the term if the
Account is a term deposit).
Ireland
is regulated
by the Central
of Ireland.
7.2 Bank
Weofpay
interest
at the prevailing
variableBank
interest
rate for the
Account (for example the Variable Rate Call account) after the
Chosen Product ends or if you breach the Terms and Conditions
for the Chosen Product.
7.3 We will give you details of the interest we pay you in our branches
or on our website www.bankofireland.com including:
7.3.1 the annual percentage interest rate before DIRT is deducted;
7.3.2 the annual equivalent rate (or AER);
7.3.3 whether the interest rate is a fixed interest rate or a variable interest
rate.
7.4 We (a) quote (b) calculate and (c) pay interest based on a 365 day
year. We quote interest rates before the deduction of DIRT (unless
we say otherwise).
7.5 We calculate interest each day based on the amount of money in
the Account.
1.14 “We”, “us”, and “our” means the Governor and Company of the
25.BankEnding
thishaving
agreement
of Ireland
its Head Office at 40 Mespil Road, Dublin 4,
25.1
You
may
ask
us to close
your
Account
at anytransferees
time, subject
Ireland and its successors,
and
legal
or equitable
or to the
Chosen Product Terms and Conditions, by writing to the branch
assignees;
you opened
the
Account
Bank ofinIreland,
1.15 “You”where
and “yours”
means
the
personor
orto
persons
whose Retail
name(s)
Deposits,
the Account
is Ground
opened.Floor, New Century House, Lower Mayor St,
Dublin 1. If you close the Account before the Chosen Product
coulditapply. If you close your Account, (a)
2.
Yourmatures,
AccountClause
– what25.2
governs
we willand
pay Conditions
you any balance
yourAccount.
Account; and (b) you will
2.1 The Terms
apply on
to the
pay us
youcan
oweapply
us into
relation
to yourinAccount
2.2 Banking
laweverything
and practice
the Account
addition(for
to
example,
any
overdrawn
balance).
the Terms and Conditions (for example, on matters not covered by
25.2
If you withdraw money from the Account or close it before the
them).
Chosenthe
Product
matures,
may be a funding loss which
2.3 We reserve
right not
to openthere
an Account.
we will require you to compensate us for and/or the interest rate
may be
reduced.
See details in the Terms and Conditions for the
3.
Account
must
be in credit
Chosen
Product.
8.
You must keep the Account in credit at all times.
25.3 We may end these Terms and Conditions and close your
Account
byinto
giving
you
notice.
4.
Paying
money
and
outtwo
of months’
your Account
25.4
We
may
close
your
Account
immediately
or block
4.1 The Terms and Conditions for the Chosen Product
mayany
(a) payments
limit
if: lodge money to or take money from the Account
yourfrom
abilityit to
25.4.1
you die;
and/or
(b) mean
there is a financial disadvantage to you if you
arethe
declared
bankrupt
or insolvent
in Irelandends
or
take 25.4.2
money you
out of
Account
before the
Chosen Product
anywhere
9.
PLEASE CHECK
THE else;
TERMS AND CONDITIONS FOR YOUR
25.4.3PRODUCT
if you seekBEFORE
legal protection
fromMONEY
your creditors
enter a 9.1
CHOSEN
YOU TAKE
FROMor
THE
ACCOUNT composition or settlement agreement with your creditors
under
statutoryatscheme
or otherwise.
4.2 You can paywhether
money into
theaAccount
any of our
branches
25.4.4
you
have
failed
security
checks;
but not if the Terms and Conditions for the Chosen Product say
25.4.5(for
weexample,
have reason
tosay
suspect
there
is unauthorised
otherwise
if they
you can
only
pay money in or
fraudulent
activity
on
your
Account
even
where we think
using 365 online or 365 phone).
4.3
Accurate instructions
You are responsible for ensuring that instructions to pay money
into and out of your Account are correct and accurate. We do not
check whether any of the information is correct, for example, we
do not check the name of the account given to us with a payment
instruction.
BIC, IBAN, Sort Code
You agree that when we process any payment to your Account,
made by yourself or by a third party, we will rely on the BIC, the
IBAN or the Sort Code; and the account number that is given with
the payment. If these details are not correctly stated by you or
by the third party, the payment may not be processed or may be
processed incorrectly. We are not liable to you or anyone else if
4.3 You can take money out of the Account at any of our
branches. You can take money out of the Account using 365
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online or 365 phone where we tell you that it is possible (for
Part
2: General Terms and Conditions
by a message
to you onface
the phone
on 365 online).
Note: If you opened or changed your Accountexample,
product
without
toorface
1.
1.
You cannot take money from the account by standing order, direct
Definitions
contact
usaccount
(for inexample,
phone
thisan Distance
Marketing
debit, or by using
ATM card.
1 “Account”with
means the
your name with by
us that
has the or internet),
product nameschedule
shown in the Terms
and Conditions
for the Chosen
Directive
applies
to you.
5.
Cheques and paper payments
Product when you open it; the word “Account” also refers to
When you lodge a paper payment (for example, a cheque) into
that account where we give it a new name or number or transfer
your Account, we ask the payer’s financial institution to pay the
the money in your Account to a new account in your name (for
amount to us on your behalf. When the payer’s financial institution
example, after the Chosen Product ends);
pays the amount to us, the paper payment is said to be “cleared
1.2 “AER” means annual equivalent rate
for withdrawal”. When you consider how much you can withdraw
1.3 “Banking Day” means any day on which we are open for business
from your Account, you should not count in the value of any
in the Republic of Ireland, other than a Saturday, Sunday or bank
paper payment lodged into your Account unless and until it has
holiday; and non-banking day means any other day;
Minimum
Duration
usmeans the Bank Identifier Code;
been cleared
for withdrawal. It can take 5 Banking Days to clear
1.4About
“BIC”
The
agreement
can last
a particular
ofan
time
(or term)
or itIrish
can
The
Bank’s
Registered
Office
and
Head
Office
is
at
40
Mespil
Road,
a paper payment
forfor
withdrawal
thatperiod
is from
account
in an
1.5 “Chosen Product” means the particular deposit account product
be
for
an
indefinite
period.
The
Terms
and
Conditions
for
your
Chosen
Dublin
4.
The
registered
number
of
Bank
of
Ireland
in
the
Companies’
financial
institution.
It
can
take
considerably
longer
to
clear
a
paper
that you have chosen, that is named in the Terms and Conditions
Product
will set
outawhat
applies.
Office
C-1
and the
Bank’sand
VATthat
number
is IE8Y42002P.
TheinBank
is
payment
from
financial
institution in Northern Ireland or abroad
foristhe
Chosen
Product
has the
features set out
them;
licensed
under
the
Central
Bank
Act
1971.
If
you
wish
to
contact
the
or Termination
from a Government office. If the paper payment is returned
1.6 “DIRT” means Deposit Interest Retention Tax;
Early
in connection
withConditions”
the Account,means
pleasethe
write
to the
of Ireland
bythe
theagreement
payer’s financial
institution,
take the
amount
1.7Bank
“General
Terms and
terms
andBank
conditions
We unpaid
may end
by giving
you twowe
month’s
notice.
Weof
may
branch
where
you
opened
the
Account.
payment
back
outthe
of your
in this Part 2;
endthe
thepaper
agreement
if you
break
termsAccount.
and conditions which apply to
1.8Our“IBAN”
means the International Bank Account Number that
the Account or if certain things happen, for example, if you die, become
main business
6. bankrupt,
Foreign
account
codes
to identify
thefinancial
country,
or cheques
we are required to close the account by law. The General
Theincludes
principalthe
business
of number
the Bankand
is the
provision
of retail
If you
a paperinclude
payment
(for example,
a cheque) to your
bankto
and
branch ofThis
an account;
Terms
andlodge
Conditions
further
detail on this.
services
customers.
includes taking deposits and lending.
Account in a currency other than Euro, we convert the amount
1.9 “Ireland” means the Republic of Ireland;
Governing
law and
Description
of the
main
ofidentifies
the financial
services with
to Euro using
ourlanguage
exchange rate for that currency on the date we
1.10
“Sort code”
means
thecharacteristics
6-digit code that
a particular
The
Account
will
be
governed
bypayer’s
and construed
accordance
withthe
the
which
we
are
supplying
you
add it to your Account.
If the
financial in
institution
returns
bank and bank branch in the Republic of Ireland;
lawspaper
of Ireland,
and unpaid,
the courts
Ireland shall
have exclusive
We “Terms
provideand
deposit
accounts.
Part 2the
contains
General
Terms and
payment
weof
calculate
the amount
we takejurisdiction
back
1.11
Conditions”
means
terms and
conditions
to resolve
anyexchange
disputes in
connection
with theon
Account.
The
Conditions
which
these and
deposit
accounts
and describe
how
using our
rate
for that currency
that date
weEnglish
take the
which apply
togovern
the Account
include
the General
Terms and
language
will
be
used
for
the
purpose
of
interpreting
the
terms
and
theyConditions
work. The and
Terms
and
Conditions
for
the
Chosen
Product
you
have
amount back. We are not liable for any loss you may suffer or
any
the Terms and Conditions for the Chosen Product,
conditions
ofyou
the have
Account
for all communication in connection with
selected
aremay
above;
they describe
expense
as aand
result.
as they
be amended
fromthe
timeparticular
to time; character of that product
the Account.
and“Terms
are contained
in this document.
1.12
and Conditions
for the Chosen Product” means the terms
Information about your Distance Contract pursuant to the European Communities
(Distance Marketing of Consumer Financial Services) Regulations 2004
and conditions (in Part 1) that apply to the Chosen Product, in
Your
right totocancel
addition
the General Terms and Conditions;
You
may
cancel
themeans
Account
thetaxation
European
Communities
1.13 “Taxation
law”
theunder
law on
in any
jurisdiction(Distance
which
Marketing
Financial
Services)
(the the
appliesoftoConsumer
the Account
or to interest
weRegulations,
pay you, for2004
example
“Regulations”)
within 14 days
of the as
opening
of theand
Account
by writing to
Taxes Consolidation
Act 1997
amended
any regulation
yourmade
Account
opening
branch
or
to
Bank
of
Ireland,
under it;
Retail
Deposits,
Third“our”
Floor,means
New Century
House,and
Lower
Mayor Street,
1.14
“We”,
“us”, and
the Governor
Company
of the
Dublin
1.
Any
credit
amount
in
the
Account
and
interest
due
at the
date4,
Bank of Ireland having its Head Office at 40 Mespil Road,
Dublin
of cancellation
will
be
returned
to
you.
If
you
do
not
exercise
your
right
Ireland and its successors, and legal or equitable transferees or to
cancellation,
the Terms and Conditions that apply to the account continue
assignees;
to
apply.
1.15 “You” and “yours” means the person or persons in whose name(s)
the Account is opened.
Fees
do not
charge a– fee
forgoverns
opening the
2. We Your
Account
what
it Account or for allowing you to
money
intoand
or from
it (we reserve
the
right
to introduce fees in future,
2.1payThe
Terms
Conditions
apply to
the
Account.
for
details
see
the
General
Terms
and
Conditions).
2.2 Banking law and practice can apply to the Account in addition to
the Terms and Conditions (for example, on matters not covered by
DIRT
We them).
deduct Deposit Interest Retention Tax at source on any interest
2.3we pay
We reserve
the unless
right not
to are
open
an Account.
customers
you
exempt
from this under Taxation law
and fulfil all of the required conditions. For more details, see the General
3. Terms
Account
must be in
credit
and Conditions.
The
government sets the rate of this tax. The rate
You in
must
keep
the date
Account
in credit
at all times.
of DIRT
force
on the
of interest
payment,
applies to all interest
paid on that date.
4.
Paying money into and out of your Account
and and
performance
4.1Payment
The Terms
Conditions for the Chosen Product may (a) limit
We your
pay interest
(in general)
either
addmoney
it to your
Account
or pay it to
ability toand
lodge
money to
or take
from
the Account
another
Bank
of Ireland
account
in yourdisadvantage
name.
and/or
(b) mean
there
is a financial
to you if you
4.2
4.3
take money out of the Account before the Chosen Product ends
PLEASE CHECK THE TERMS AND CONDITIONS FOR YOUR
CHOSEN PRODUCT BEFORE YOU TAKE MONEY FROM THE
ACCOUNT
You can pay money into the Account at any of our branches
but not if the Terms and Conditions for the Chosen Product say
otherwise (for example, if they say you can only pay money in
using 365 online or 365 phone).
4.3 You can take money out of the Account at any of our
branches. You can take money out of the Account using 365
7. Making
Interest
a complaint/the Financial Services Ombudsman
We
interest
theexcellent
Accountservice
as set at
outallintimes
the Terms
and we
We 7.1
want
topay
provide
youon
with
and hope
Conditions
the Chosen
Product However,
until the Chosen
Product
do not
give youfor
grounds
for complaint.
if you wish
to make a
comes please
to an end
(for these
example,
until the end of the term if the
complaint,
follow
steps:
Account
is
a
term
deposit).
1. Inform your bank branch about your problem. You can do this by
7.2 calling
We pay
at or
thewriting
prevailing
variable
interest
rate Manager
for the of that
in,interest
phoning
to the
Customer
Service
AccountYou
(foralso
example
Call
account)
after
branch.
have the
the Variable
choice toRate
make
the
complaint
in the
writing to
Chosen
Product
ends
or
if
you
breach
the
Terms
and
Conditions
Group Customer Complaints, Bank of Ireland, 4th Floor, The Arena,
for the Chosen
Product.
Whitestown
Way,
Tallaght, Dublin 24.
7.32. IfWe
will
give
you
details your
of thecomplaint
interest we
pay 5you
in our days,
branches
we have not resolved
within
banking
we will
or on our website
www.bankofireland.com
acknowledge
it in writing.
If the complaint is including:
not resolved within 20
7.3.1 banking
the annual
percentage
interest
before
DIRTIf,isafter
deducted;
days
we will give
you a rate
written
update.
a further 20
7.3.2 banking
the annual
equivalent
rate
(or
AER);
days, we still have not resolved the complaint, we will write to
7.3.3 you
whether
interestthe
ratedelay
is a fixed
interest
ratean
orindication
a variable of
interest
againthe
to explain
and to
give you
when
rate.
we
expect to resolve the matter.
7.43. When
We (a)we
quote
(b)completed
calculate and
pay interestwe
based
on ato
365
day
have
our (c)
investigation,
will write
you
with
year.
We quote interest rates before the deduction of DIRT (unless
the
results.
say
4. Ifwe
you
areotherwise).
not satisfied with how we have dealt with your complaint,
7.5 you
We may
calculate
each
day based
on the
amount of money
in
raiseinterest
it with the
Financial
Services
Ombudsman,
3rd Floor,
the Account.
Lincoln
House, Lincoln Place, Dublin 2.
8. LoCall:
1890
88 20 90,
Accurate
instructions
Telephone:
+ 353 1 662
0899, that instructions to pay money
You are responsible
for ensuring
Fax:
+ 353
662
0890,
into and
out1 of
your
Account are correct and accurate. We do not
e-mail:
[email protected]
check whether
any of the information is correct, for example, we
website:
www.financialombudsman.ie
do not check
the name of the account given to us with a payment
Thisinstruction.
information is valid on the date of publication 10th April 2014.
Bank of Ireland is regulated by the Central Bank of Ireland.
9.
BIC, IBAN, Sort Code
9.1 You agree that when we process any payment to your Account,
made by yourself or by a third party, we will rely on the BIC, the
IBAN or the Sort Code; and the account number that is given with
the payment. If these details are not correctly stated by you or
by the third party, the payment may not be processed or may be
processed incorrectly. We are not liable to you or anyone else if
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Part 2: 37-1112.R6 (02/14)