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How to Fix a Freeze Mouse on an HP Laptop?
A laptop is a necessity; it is smaller and lighter and allows comfortably typing and browsing, etc. Most HP laptops are a
touchpad device that works by dragging your fingertip across the surface to move the cursor around on the screen.
Occasionally, your HP laptop’s touchpad mouse which controls the on-screen cursor, may freeze.
If you find that the cursor has frozen on the screen and you need a perfect solution to resolve this issue for good so there are
a few steps by HP Support Canada; you should follow to unfreeze it, before taking your HP laptop to a service technician.
Step 1
Press and hold the FN button (which is located between the Ctrl and Alt keys), tap the F7, F8, and F9 key at the top of your
keyboard, and release the FN key. (This keyboard shortcut works to enable/ disable the touchpad program.)
Step 2
Test your touchpad; drag your fingertip across the touchpad. If still this keyboard shortcut doesn’t work, go to the start menu
and select Control Panel. Double-click on the mouse icon, then click on the Settings tab and enable it.
Step 3
Now press the Ctrl, Alt, and Delete button simultaneously to pop up the Windows Task Manager window. Using the downarrow key; find the touchpad software program and press the E button to end the process.
Step 4
Press and hold the Alt key and tap F button to open the File menu, and then press the N key. Enter in the exact name of the
touchpad program, press the Enter button, and restart your laptop.
Step 5
Now press Ctrl, Alt, and Delete at the same time to bring up the Windows Task Manager Program.
Step 6
Press and hold the Alt key, tap the U button, and release the Alt key. Press the R button to restart the laptop. When the
system turns on, test the touchpad to see if it is working.
Hope, your HP laptop touchpad is working properly. If not or you have other issues to resolve. Feel free to contact HP
Support Number Canada at 1-855-264-9333 24/7. Our team of experts will be happy to help you.
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