Annual Report 2012–2013
Contents
Chairman’s Report
4
Governance
6
Objectives and Purposes
6
Structure
6
Management Committee Membership
7
Coordinating Council
7
Shops Auxiliary Division Management Committee
7
Auxiliary Divisions State Council
8
Queen Victoria Auxiliary
9
Volunteer Advisory Committee
9
Report on Activities
10
Auxiliaries Division
10
State Council President’s Report
Auxiliaries Coordinator’s Report
Queen Victoria Auxiliary Division
11
President’s Report
Shops Auxiliary Division
12
Management Committee President’s Report
Shops Business Manager’s Report
Volunteer Service Division
14
Volunteer Advisory Committee President’s Report
Manager Volunteer Service Report
Summary of donations to the Women’s
and Children’s Hospital
18
New Acquisitions by the Women’s and Children’s Hospital
19
Recognition of Service
20
Life Members 2012
20
Service Milestones
20
Financial Report
27
Friends of the Women’s and Children’s Hospital Inc.
C/- 72 King William Road, North Adelaide SA 5006
Telephone: (08) 8161 6437 Fax: (08) 8161 7405
ABN 46 162 206 835
Chairman’s Report
As Chairman of the Friends of the Women’s
and Children’s Hospital Incorporated (Friends
of WCH), it is with great pleasure that I present
the 21st Annual Report.
There have been many changes over the past
twelve months within the hospital, the Health
Network, and the broader context in which we
operate. The Friends continue to make the
necessary adjustments that enable us to
maintain support for the hospital’s staff and
patients with dedication and commitment. I
applaud everyone for their efforts and trust
that, with advice and support from staff of the
Women’s and Children’s Health Network’s
Community Engagement and Media Department,
we are able to continue to support ‘our’ hospital
through the future changes that will be necessary
as the financial and legal requirements under
the new Australian Charities and Not For Profit
Commission come due.
I sincerely thank our Patron, Lady Downer, for
her ongoing support and enthusiasm for the
Friends of WCH. We appreciate her participation
in the Opening Ceremony of our Annual
Conference, and her attendance at meetings
through the year.
We were privileged that Dr Lynn Arnold AO
opened our 20th Annual Conference and
presented Life Memberships to recipients. I
extend congratulations to all of our Friends who
have received Life Memberships and Service
Awards in 2012. Your many hours and years of
dedicated service are valued and appreciated
by the Executive and staff of the Health Network.
The Coordinating Council plays an advisory
and coordination role on behalf of the Friends
of WCH and promotes communication and
understanding between the divisions and the
Women’s and Children’s Health Network. I would
like to thank all divisional representatives for their
commitment throughout the year and I make
special mention of Bev Graham, Vice-Chairman
of the Friends Coordinating Council, for her
ongoing support.
Our total financial contribution to the Women’s
and Children’s Hospital this year is a fantastic
$567,707. In addition to the purchase of much
needed medical equipment, the Friends donated
$12,000 to fund two fellowships for the Women’s
and Children’s Health Network non-medical staff.
These figures are outstanding especially as the
current financial climate continues to worsen.
A summary of how the donations are utilised by
the Women’s and Children’s Health Network is
given together later in this Annual Report.
In addition, volunteers in the Shops Division
and the Volunteers Service Division have given
a remarkable 48,270 hours of recorded voluntary
service. When these hours are given the
monetary value for voluntary work this equates to
a gift of a further $1,206,757 to the organisation.
The four divisions have once again provided
tremendous support to the Health Network
both in monetary terms and hours of service.
Auxiliaries Division
Unfortunately we continue to see the closure of
some of our auxiliaries, but in spite of this the
Auxiliaries Division members have raised the
fantastic total of $171,788 during the past
financial year. They are to be commended for
their hard work and enthusiasm for the Women’s
and Children’s Hospital. It has been encouraging
to see the rekindled enthusiasm of a couple of
auxiliaries through the young mums who have
become members, bringing new and fresh ideas
and increased memberships.
Shops Auxiliary
The members of the Shops Auxiliary are to be
commended for their 86 years of dedicated
service to the Women’s and Children’s Hospital.
Their donation for this financial year is a fantastic
$353,977. This total includes $30,000 which has
funded the Shops Auxiliary Health Promotion
grants. During this financial year shops
volunteers gave 28,587 hours of service.
4
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
from left to right: Gail Mondy CEO WCHN, Pauline Linke Chairman
Coordinating Council, Dr Lynn Arnold AO, Lady Mary Downer Patron
Queen Victoria Auxiliary
Staff support
The members of the Queen Victoria Auxiliary
raised $39,798 to fund much needed items in
the Women’s and Babies Division. They continue
to work hard and enthusiastically, organising
and hosting their very popular functions during
the year.
I give a special thank you to Cynthia Baldwin,
Manager of the Volunteer Service and Sonia
Davies, Auxiliaries Coordinator for their continuing
support of the Friends throughout the year. Their
work on our behalf culminates in the wonderful
success of our Annual Conference.
Women’s and Children’s Hospital
Volunteer Service
I thank Veronica Maughan, Director, Community
Engagement and Media Department, Andrew
Wade and Lynne Whitcher for their support
and their help in implementing changes so that
we can move forward and be more efficient
and effective.
During the past year the volunteers of the
Women’s and Children’s Hospital Volunteer
Service have once again provided an invaluable
19,683 hours of service to staff, patients and
families within the Women’s and Children’s
Hospital and off-site at Helen Mayo House. The
volunteers support staff, patients and families in
many areas of the hospital and are an integral
part of the hospital team.
All members of the Friends are to be
congratulated for this magnificent effort.
Fellowships
The successful applicants in 2012 were:
Our Friends Promoting Good Health Program is
currently being reviewed and we will keep you
informed as to any decisions that are made.
In conclusion, I would like to thank everyone for
your time and commitment in providing support
and financial assistance to the Women’s and
Children’s Health Network. As ambassadors you
also assist in increasing community awareness
and knowledge of the services and care provided
by our Health Network.
»» Tim Crowley, Complex Care and Trauma
I wish you all a successful and rewarding year
ahead.
»» Stamie Kritas, Grant Funded Scientist,
Pauline Linke
Chairman, Coordinating Council
Friends of the Women’s and Children’s Hospital
Nurse Practitioner, Child and Adolescent
Mental Health Services
Paediatric Motility Group, Gastroenterology
The knowledge and experience gained from
their Fellowships will be of great benefit to
patients at the Women’s and Children’s Hospital.
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
5
Governance
Friends of the Women’s and Children’s Hospital
Inc (Friends of WCH) is an association of
volunteers that support and fundraise for the
hospital community.
Objectives and Purposes
»» To assist the staff of Women’s and Children’s
Hospital to:
−− Enhance and promote the health of women,
children and young people by specialising in
care, research, education and health promotion.
Our Friends are all active members of the
following divisions:
»» Auxiliaries Division
»» Queen Victoria Auxiliary Division
»» Shops Auxiliary Division
»» Volunteer Service Division
The association is overseen by a Coordinating
Council, made up of representatives from all
four divisions.
−− Assist Women’s and Children’s Hospital to
become a leader and innovator and achieve
local, national and international recognition.
»» To give services and financial assistance to
Women’s and Children’s Hospital.
»» To add to the comfort and peace of mind of the
patients of Women’s and Children’s Hospital
and of their families.
»» To foster and encourage a better understanding
of the services which Women’s and Children’s
Hospital provides.
»» To provide financial assistance for improvement
and expansion of Women’s and Children’s
Hospital facilities and equipment.
Structure
Friends of the Women’s and Children’s Hospital Inc.
Coordinating Council
Chairman
Vice Chairman
2 reps Shops Auxiliary Division
2 reps Auxiliaries Division
1 rep Queen Victoria Auxiliary Division
Patron
Shops Auxiliary
Division
Management
Committee
President
Vice President
5 members
1 co-opted member
Volunteer
Service
Division
Advisory
Committee
President
7 members
Queen Victoria
Auxiliary Division
Committee
President
Secretary
Treasurer
20 members
Auxiliaries Division
State Council
President
Immediate Past President
5 Past Presidents
Vice President
9 Regional Chairmen
2 co-opted members
Patron
Management Committee Membership
Coordinating Council of the Friends of the Women’s and Children’s Hospital Inc.
Lady Mary Downer
Patron
Pauline Linke
Chairman (co-opted)
Bev Graham
Vice Chairman
Tia Procter
Shops Auxiliary Division
Dorothy Sandland
Shops Auxiliary Division (co-opted)
Kaye Steer
Auxiliaries Division
Pauline Arbon
Auxiliaries Division
Barbara Theobald
Volunteer Service Division
Helen Cooper
Volunteer Service Division
Mary Haas
Queen Victoria Auxiliary Division
Aggie Bampton
Deputy for Mary Haas
Veronica Maughan
Director, Community Engagement and Media,
Women’s and Children’s Health Network (from February 2013)
Administrative support
Cynthia Baldwin
Manager Volunteer Service, Women’s and Children’s Health Network
(to February 2013)
Lynne Whitcher
Administrative Officer, Community Engagement and Media, Women’s
and Children’s Health Network (from February 2013)
Management Committee of the Shops Auxiliary Division
Bev Graham
President
Dorothy Sandland
Vice President
Kath Coupe
Helen Fitzgerald
Dennis Floyd
Di Macrae
Margaret Markham
Thea Milner
Daphne Moosha
Co-opted member
Administrative support
Andrew Wade
Shops Business Manager, Community Engagement and Media,
Women’s and Children’s Health Network
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
7
State Council of the Auxiliaries Division
Lady Mary Downer
Patron
Pauline Arbon
State President
Kaye Steer
Immediate Past President, First Vice President, Region 1 Chairman
(Adelaide Suburbs, Hills & South Coast)
Natasha Grigg
Chairman, Region 4 (Barossa Valley)
Denise Richardson
Chairman, Region 5 (Murray Mallee)
Val Fewster
Chairman, Region 6 (Riverland)
Shirley Waters
Chairman, Region 7 (South East)
Janet Mitchell
Chairman, Region 8, (Northern)
Barb Lamkin
Chairman, Region 10, (North West)
Glenda Evans
Chairman, Region 11, (Eyre Peninsula)
Joy Kitto
Chairman, Region 12 (Yorke Peninsula)
Janet Mitchell
Past President
Pauline Linke
Past President
Barb Lamkin
Past President
Park Heitmann
Past President
Leonie Hore
Past President
Joan Hussey
Co-opted member
Nadine Olafsen
Co-opted member
Administrative support
Sonia Davies
Auxiliaries Coordinator, Community Engagement and Media,
Women’s and Children’s Health Network
The Auxiliary Division Annual General Meeting. left to right: STATE PRESIDENTS Leonie Hore: 1978-1980,
Barb Lamkin: 1992-1994, Pauline Linke: 1998-2000, Kaye Steer: 2008-2010, Park Heitmann: – 1990-1992,
June Genders: 1994-1996, Pauline Arbon CURRENT STATE PRESIDENT SINCE 2010
8
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
Committee of the Queen Victoria Auxiliary Division
Mary Haas
President
Sue Pentlow
Secretary
Anne Bilyk
Treasurer
Liz Agnew
Aggie Bampton
Judy Burchard
Billie Campbell
Tina Colebatch
Rosie Edwards
Kaye Evans
Susie Harding
Kerin Haslam
Margaret Hickinbotham
Fi Kurtze
Penny Lenthall
Carol Lewis
Mary MacKenzie
Kerrell Morris
Connie Parkinson
Bronwyn Plowman
Jill Tiver
Ann Wallman
Heather Wheatley
Judy Willoughby
Advisory Committee of the Volunteer Service Division
Helen Cooper
President
Jenny Bell
Margaret Potter
Dianne Stevens
Barbara Theobald
Mary Watson
John Wightman
Gill Williams
Administrative support
Cynthia Baldwin
Manager Volunteer Support, Community Engagement and Media,
Women’s and Children’s Health Network
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
9
Report on activities
Auxiliaries Division
State Council President’s Report
I would like to present my report to 2012-2013.
It has been an honour and a privilege to
represent all of you at meetings and functions.
Regional Conferences have been held at the
Women’s and Children’s Hospital, Crystal Brook,
Moonta, Berri, Jervois, Cleve, Balaklava and
Auburn. All Conferences were well attended.
Associate Professor Elizabeth Thompson,
Department of Clinical Genetics, Women’s
and Children’s Health Network presented at
the Region 1 Conference and was filmed during
her presentation. The presentation has been
presented as a DVD at some of the Regional
Conferences and has been very well received.
Region 6 Conference was hosted by the Berri
Auxiliary and the guest speaker was Ebonie
Cresp. Ebonie gave a very emotional insight into
her journey of giving birth to premature twin
boys, at the Women’s and Children’s Hospital,
who weighed just 365 grams and 380 grams.
Now at three and a half years of age the boys
are progressing and growing extremely well.
Since the last Friends of WCH Annual
Conference I have attended and enjoyed Music
& Memories at Ardrossan, a Dance Afternoon at
Hamley Bridge, Port Adelaide’s Annual Fashion
Parade and Luncheon, Cudlee Creek/Kersbrook’s
Annual Luncheon, the Shops Auxiliary Division
Christmas Dinner and Volunteer Service Division
Christmas Luncheon, Wallaroo Auxiliary Annual
Morning Tea and the Auburn/Watervale Auxiliary
Melbourne Cup Luncheon.
Congratulations to all Auxiliaries that have
reached a milestone this year. Thank you for
your dedication.
We currently have 39 Auxiliaries and 5 Liaisons in
South Australia with an approximate membership
of 800. Congratulations to all Auxiliaries for their
commitment in raising the wonderful amount of
$171,788 for the 2012/2013 financial year and
thank you for a fantastic effort in such difficult
economic times. Congratulations to Life Members
and Service Bar recipients. Your recognition is
well deserved for the time you commit to
fundraise for this wonderful hospital.
I would like to say a big thank you to our Patron,
Lady Mary Downer for her support at the Friends
of WCH Conference and meetings. I would also
like to sincerely thank Sonia Davies for her
guidance and support throughout the year.
Once again thank you to all of our Auxiliary
members for your commitment and dedication
as you fundraise for the Women’s and Children’s
Hospital to purchase much needed vital
equipment.
Pauline Arbon
President
State Council
Coordinator’s Report
I am delighted to present my annual report for
the 2012/2013 financial year.
I would like to begin by congratulating all
Auxiliary Members for raising the magnificent
amount of $171,788. This total exceeds the
previous financial year’s donation and is an
exceptional achievement as you continue to
fundraise during difficult economic times. On
behalf of the patients and staff at the Women’s
and Children’s Hospital I sincerely thank you –
excellent work!
It has been a pleasure travelling and working
with State President Pauline Arbon. Pauline’s
enthusiasm for the Auxiliaries and passion for
helping the hospital community is evident. I
would like to thank Pauline Arbon for a job
well done in her term as State President. Her
commitment has been outstanding and I have
thoroughly enjoyed working closely with her.
Thank you and congratulations to all Life
Members and Service Bar recipients. The years
of service you have contributed are sincerely
appreciated.
The Auxiliaries Division has unfortunately
experienced the closure of Burra Auxiliary.
10
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
I would like to extend my appreciation to all office
bearers for their consistent support as they
conduct their Auxiliary business in a professional
manner and encourage and mentor their fellow
members.
donors, whether it be in the form of money, wine,
food, equipment hire or raffle items. I would
also like to recognise the generosity of our own
members for the time, food and raffle items
they contribute.
Thank you also to Lady Mary Downer for her
continued dedication to the Friends of WCH
I would also like to thank the Community
Engagement and Media team for their support,
and in particular for their leadership and
guidance, Veronica Maughan, Director of
Community Engagement and Media, and Andrew
Wade, Shops Business Manager.
Funds raised this year have enabled our
committee to donate towards the purchase of:
Once again I sincerely thank you for your
outstanding contribution and tremendous work
that you do to support the Women’s and
Children’s Hospital.
Sonia Davies
Auxiliaries Coordinator
Women’s and Children’s Health Network
Queen Victoria Auxiliary
Division
President’s Report
The Queen Victoria Auxiliary Division has
enjoyed another year’s fundraising with 24 active
members, however we have recently acquired
another two.
We have raised $36,397 for the Women’s and
Babies’ Division by holding a fashion parade, film
night, two bridge days, a morning tea and selling
tickets to the Marina Prior concert.
Two of our regular function venues were changed
this year with the intent to cater for more guests
and the outcome was successful. Our film night
was moved from the Trak Cinema to the Regal
Theatre and our Morning Tea relocated from
the Mt Osmond Golf Club to the Belair Park
Country Club.
We are always grateful for the wonderful
patronage we receive plus the generosity of our
»» 19 breastfeeding chairs
»» 3 Neonatal Intensive Care Unit drug trolleys
»» 3 sets of baby weighing scales
»» 4 Patient Controlled Epidural Pumps
»» Resource Material for the Maternal Foetal
Abnormality Unit
»» 15 DVD movies for the Antenatal Ward.
»» provided funds for the Annual Neonatal
Christmas Party and purchased a quantity
of material used to smock gowns for the
still born babies.
Our Annual Christmas Meeting Luncheon was
held in the relaxing environment of Margaret
Hickinbotham’s home, incidentally Margaret was
the founding member of this auxiliary back in
1985. Another enjoyable meeting was spent
with a guided tour of the Nurseries to view the
recently purchased breast feeding chairs.
We look forward to another year of friendship
and busy fundraising as we support each other
in doing so.
Mary Haas
President
Queen Victoria Auxiliary
Queen Victoria Auxiliary and the Ceravalo Family in
the Neonatal Nursery at the Women’s and Children’s
Hospital. From left to right: WCH Head of Neonatology
Dr Chad Andersen, Queen Victoria Auxiliary members
with Jason, Natalie and Mia Ceravolo.
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
11
Shops Auxiliary Division
President’s Report
I am very pleased to present the Shops Auxiliary
report for 2012–2013.
Once again we have had a very busy year with
many changes in Rainbows and Vic’s Coffee
Shop.
At present our volunteers’ numbers are 148 and
we have worked 28,587 hours. Because of this
great commitment we are have been able to
provide a donation of $353,977 for much needed
equipment for this special hospital. This amount
is less than the last few years because, as you
are all aware, Rainbows has a new kitchen.
During January Rainbows remained closed
for the refit to be done but Vic’s Coffee Shop
continued to fly the flag for the Shops Auxiliary
also opening on weekends so a huge thank you
to Di Macrae and Daphne Moosha and their staff.
Rainbows opened early February with a whole
new layout in the kitchen and a new Point of Sale
system. I cannot thank everyone enough for your
patience and suggestions during the first weeks
of operation. After many adjustments the kitchen
is working very well and our register operators
in both shops have embraced the new system
which now includes Eftpos.
Andrew Wade and Sonia Davies spent many
hours in our shops during this time to give
support and training and I thank them both.
As every year goes by we lose long serving
members of our group due to their retirement
but we also welcome many new volunteers and
hope you enjoy a long and happy time with us.
Volunteering is a great way to meet new friends
and find fulfilment in helping others.
Maughan, Director, Community Engagement
and Media, Cynthia Baldwin, Manager Volunteer
Service, Sonia Davies, Auxiliaries Coordinator
and all staff in the Haven, also Steve Ward who
has left the hospital but still remains a friend of
the Shops.
I thank the Management Committee for your
hard work and support, also to Team Leaders
for taking extra responsibility in the daily duties
of both Shops. Jenny Brown our Treasurer and
her assistant Rosa Shum have again been
outstanding handling our finances with great
competence.
We appreciate the support from hospital staff
who visit both Shops for their lunches, also the
help from maintenance and Spotless staff.
As you all know, filling the daily roster is a
challenge and we all like to take a holiday, have
family duties and cope with illness but you are
so gracious when you hear my voice, or Dorothy
Sandland, Sandra Jolly or Di Macrae on the end
of the phone, whether you answer yes or no we
can’t thank you enough for helping us to keep
the Shops running efficiently.
In closing I would like on your behalf to thank
Andrew for his guidance, support and friendship
he so willingly gives us all throughout the year.
We are a great family working together for the
benefit of the Women’s and Children’s Hospital.
Thank you.
Bev Graham
President
Shops Auxiliary Management Committee
I congratulate our new Life Members, Di Macrae
and Peggy Millard and all volunteers who have
received Service Badges and Certificates for
hours worked. Names of all recipients are listed
in the Recognition of Service section of the
Annual Report.
There are many people to thank for their help
and support during the past year, Veronica
Meg and Chris trial the EFTPOS machine at VICs Coffee
Shop. Left to right: Meg Burchell Volunteer;
Chris Fidock Volunteer.
12
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
Shops Business Manager’s Report
Over the last twelve months the volunteer
shops at the Women’s and Children’s Hospital
have experienced some of the biggest changes
introduced in their 85 years of operation. As with
any change, it also brings a variety of challenges.
Thanks to the support of all the volunteers and
Sonia Davies, Auxiliaries Coordinator, I believe
we have met these challenges head on and
succeeded.
These changes have included the introduction of
the new Point of Sale (POS) stock management
system, which included new cash registers in
both shops and the implementation of Eftpos
facilities. As a result greater control of stock has
been possible, although only 60 per cent of the
system’s capabilities are being utilised. The next
twelve months will focus on continuing to develop
the POS system to incorporate the majority of
stock being ordered via the system – allowing
for the linkage of purchasing, sales, stock taking
and invoicing.
The new kitchen within Rainbows now ensures
all Food Safety Standards are being met whilst
providing a safe, modern and user friendly work
space for volunteers.
Sales for the year ending June 2013 are
significantly down from those of 2012 to the
actual amount of $108,699. Whilst we can
apportion some of this to the current financial
environment, most is a direct result of the
reduction in sales between December 2012
and March 2013. Between these months alone
sales were down by $92,437.
In January, there was a $39,841 loss of sales
due to Rainbows being closed. I would like to
take this opportunity to thank Di Macrae with
the support of Vic’s Café and some Rainbows
volunteers for continuing to trade and provide
a service to staff and visitors during this period.
Some significant purchases have been made
over the last twelve months, including:
New kitchen
Point of Sale System
New equipment
Total
$97,167.25
$22,627.82
$6,048.19
$125,843.26
As a result of these purchases and the reduction
in sales the total amount donated to the hospital
by the Shops Auxiliary Division for the financial
year ending the June 2013 was $353,977. This is
still a fantastic contribution to the hospital and
one all volunteers should be extremely proud of.
As we move into the next financial year I will
continue to focus on the Stock Management
functions of the POS system to ensure we
maximise its full potential. Some modifications
are also being considered for the Vic’s shop
during this upcoming Christmas break.
Also during the next twelve months I will be
supporting the Shops Auxiliary Division which,
in conjunction with the Friends of WCH, are
working with Adrian Richards, Manager
Biomedical Engineering from the Women’s and
Children’s Hospital on early identification of the
hospital’s equipment needs. This will allow for
a more combined and targeted approach to the
Friends of WCH fundraising campaign, which
will maximise the amount of money raised whilst
providing greater satisfaction to all volunteers.
The Annual General Meeting will then become
a vehicle for hospital staff to demonstrate the
benefits achieved as a direct result from the
funds raised and donated by the various
Friends Divisions.
I would like to finish my report by thanking the
Director of Community Engagement and Media,
Veronica Maughan, the Media team, my
colleagues Sonia Davies, Cynthia Baldwin,
Lynne Whitcher and Lynda Dyett for their
assistance and support. I also thank Jenny
Brown (Shops Treasurer), Rosa Shum (Treasurer
Assistant), Bev Graham (Shops Auxiliary
President), and all the committee members for
their unwavering support during the past year.
Finally to all of the amazing volunteers, once
again I thank you for your commitment to the
shops.
Andrew Wade
Shops Business Manager
Women’s and Children’s Health Network
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
13
Volunteer Service Division
President’s Report
The past year has been another fulfilling and
busy one for the Volunteer Service Division.
Each and every one of our volunteers has made
an enormous contribution within and beyond the
walls of this hospital. Each and every volunteer
has performed their duties with a kind heart,
enthusiasm and good humour. I thank all of our
volunteers for their ongoing commitment to their
role and the many duties required of them.
Our year began with the 2012 Friends of WCH
20th Annual Conference which was again held
in the Queen Victoria Lecture Theatre. This
conference was opened by Dr Lyn Arnold, former
Premier of South Australia and former Chief
Executive of both World Vision Australia and
Anglicare SA. His talk was both warm and
engaging, as Dr Arnold shared some
heartwarming stories of his encounters with
the Women’s and Children’s Hospital with his
children and grandchildren. The morning that
followed was a wonderful reflection of the work
of the volunteers of the Friends of WCH.
Our Volunteer Service Annual General Meeting
was held on 3 August. The guest speaker Marilyn
Seidel gave an interesting and enlightening talk
on nursing education at the Adelaide Children’s
Hospital, which left us with much to reflect upon.
The Friends of WCH Co-Ordinating Council
meetings were attended by Barbara Theobald,
Cynthia Baldwin and myself. These meetings
enabled the sharing of information and ideas
between representatives from the Shops
Auxiliary Division, the Queen Victoria Auxiliary
Division and the Auxiliaries Division.
The 2012 Christmas Lunch for all our volunteers
was another well attended event. While enjoying
the delicious food and atmosphere, our
volunteers were able to catch up with old friends,
and make some new ones. The Lunch is a
wonderful way to celebrate the season and to
acknowledge another year of commitment and
hard work.
National Volunteer Week was an opportunity
for our volunteers to be remembered throughout
the hospital for their dedication to their roles.
Displays were set up in the hospital foyers
depicting the numerous and varied tasks
undertaken by the volunteers. This also helped
both staff and visitors to the hospital understand
that our volunteers represent all facets of our
community, men and women, different ages,
different nationalities.
I wish to thank Margaret Potter for her time as
President of the Volunteer Advisory Committee
(VAC). Margaret’s contribution was valued and
appreciated. As I begin my term as President of
the VAC, I thank the members of the Volunteer
Advisory Committee for their support during
the year and their dedication to attending our
meetings. I wish the committee all the best for
the year ahead, may the meetings remain
supportive, informative and productive.
I am forever thankful for the support and
guidance I have received from Cynthia Baldwin.
Her willingness to give her time and knowledge
has been invaluable as I undertake my role with
the VAC. I also thank Linda Dyett and everyone
else in the Volunteer Haven for their friendship,
patience and dedication during the good and the
trying times.
Congratulations to the volunteers who will
receive service awards this year. Thank you very
much for your commitment of time and talents to
your volunteering roles through your many hours
and years of service.
I would like to make mention of the passing of
one our valued volunteers. Marjorie Paine
provided fifteen years of dedicated service to
supporting the patients and families in Rose
Ward. Marjorie passed away recently, shortly
after retiring and after several months of illness.
We remember her service to the Women’s and
Children’s Hospital and pass on our condolences
to her family and friends.
Finally, I would like to thank each and every
volunteer again for your extraordinary
contribution of time, energy, talents and
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
enthusiasm over the past year. Thank you so
very much for setting aside time each week to
share yourself so willingly as a Women’s and
Children’s Hospital volunteer. Wherever you
work, however you commit your time, you are
valued and appreciated by the children, families
and staff of the Women’s and Children’s Hospital.
You make a difference in the lives of each of
these people.
I wish everyone many happy and satisfying hours
in the year ahead as a Women’s and Children’s
Hospital Volunteer.
Helen Cooper
President
Volunteer Advisory Committee
Manager Volunteer Service report
In reflecting on recent discussions with the
Volunteer Advisory Committee about the purpose
and future direction of the Friends of WCH, it is
clear that members share a strong sense of
community with other volunteers of the Volunteer
Service Division.
One of the rewarding aspects of my role is
watching this sense of community demonstrated
in a number of ways. There are the friendships
formed among volunteers and the way our
volunteers are included by staff in the daily life of
the wards and units. This involvement is evident
each year during the service award presentations
as staff cheer squads applaud their volunteers.
This past year has seen a number of volunteers
or their family members fall victim to serious
health issues. Other volunteers and hospital staff
have been quick to show compassion during
these difficult times. Volunteers often comment
that the hours they spend within the Women’s
and Children’s Hospital supporting patients,
families and staff give them a real sense of ‘time
out’ which assists them to cope during stressful
times in their own lives.
Statistics
During the 2012/13 financial year volunteers
gave 19,683.3 hours of service to the Health
Network, which equates to $492,080 in
monetary value.
The Women’s and Children’s Hospital and Helen
Mayo House welcomed 67 new volunteers, filling
vacancies left by resignations and taking up new
placements. We welcome the energy these new
volunteers bring to our service and wish them
fulfilment, satisfaction and friendship in their time
with us.
Theatre Volunteers L-R Catherine Clutterham,
Sandra Bowley and Barbara Banks.
There were a number of resignations during the
year as former volunteers moved into paid work,
increased their study commitments or took a
well-deserved retirement. We wish them all
success in their future endeavours.
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
15
I admire the determination of volunteers who,
although they take on part-time paid work, still
manage their volunteer commitment because
they do not want to lose the satisfaction gained
from their hours within the wards and units of
the Women’s and Children’s Hospital.
Recognition
I congratulate every volunteer who has earned a
service recognition award in 2012.
When I checked through the names of volunteers
earning badges for 15 and 20 years, I was
inspired by the energy and enthusiasm these
people continue to bring to their work within the
Health Network.
New areas
During the past year we expanded volunteer
support into new areas. Following the success
of the volunteer team which welcomes and
screens visitors at the entrance to the neonatal
and special care nurseries, Surgical Services
requested volunteers to undertake a similar role.
This role involves supporting staff in the Surgical
Hub at the entrance to the Newland and
Campbell Wards. The trial period worked well
and at this time 10 volunteers are rostered over
seven days a week.
Several volunteers have taken on extra
placements in areas which interest them and I
thank them for increasing their time commitment.
The number of administrative support placements
has increased during this year and volunteers
are now supporting staff in several new areas
including Medical Records, Ambulatory Services
in Day Surgery/Campbell Ward and the Admin
Hub.
We are also working toward the recruitment
and placement of a visitor support service to be
initially based in the Kermode Street foyer and
then expanded to become hospital-wide.
I have been advised by the Administration Hub
that the task of folding and enveloping reminder
letters will shortly be taken on by a state of the
art machine which will fold, envelope and seal
the letters. I cannot let this transition pass without
paying tribute to Betty Major who for the past six
years, has dealt with a minimum of 600 letters
every Wednesday morning with amazing
efficiency. At a conservative estimate Betty has
stuffed 185,000 letters over this time. I also
acknowledge other volunteers, including Jean
Tait, Jean Ligertwood, John Wightman and Betty
and Ray Rabot, who have dealt with the weekly
overflow as the number of letters increased this
year to at least 1000 per week. Betty and others
who have assisted with this task typify the
determination and hard work of all our volunteers.
Recruitment
Volunteer orientations were well attended
through the year and we also made use of staff
orientation days to pick up sessions such as fire
safety training between the major orientation
days. I thank Women’s and Children’s Health
Network staff who conduct sessions in their area
of expertise and take care to make the material
relevant to volunteers.
Our applicants come from a mix of age groups
and cultural backgrounds and I have appreciated
their willingness to be flexible with placement if
their first choice is not available.
Trading tables
A small but dedicated group of volunteers has
organised and run several trading tables during
the year. I thank everyone involved, whether it’s
helping to price and sort goods in preparation,
or assistance on the day itself by setting up,
handling sales and packing everything tidily away
afterwards. I also thank the volunteers who have
made and donated items for sale, often with
a seasonal slant at Christmas and Easter. Your
creativity and generosity play a large part in the
success of our trading tables.
Volunteer Advisory Committee
I acknowledge and thank the eight members of
the Volunteer Advisory Committee, who were
announced at the 2012 AGM. Margaret Potter
was elected President of the new committee and
I thank her for her work during the first part of
the financial year. After Margaret’s resignation as
President, due to increased family commitments,
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
Helen Cooper was elected unopposed to the
position. Helen settled in to her role very quickly
and with Barb Theobald, represents the Volunteer
Service Division on the Co-Ordinating Council
of the Friends of WCH.
I appreciate the dedication committee members
have shown by their regular attendance at
meetings and thank everyone for their thoughtful
feedback and advice on matters involving the
Volunteer Service Division. This has included
discussion on the divisional constitution which is
in the process of being updated. I look forward
to working with the committee through the last
twelve months of their term.
Appreciation
The Volunteer Service is part of Consumer and
Community Participation Unit under Community
Engagement and Media Department and I thank
all staff of the unit who provide expert advice
when needed. I thank Director Veronica
Maughan for her understanding and support
during the past year.
I give special thanks to Linda Dyett for her hard
work during the year. I really appreciate Linda’s
willingness to take on whatever is asked of her
and do it well.
Whether they are just starting on their journey
with us or have given many hours and years of
service to the hospital, all of our volunteers have
one thing in common: a desire to support
patients, families and staff of the Women’s and
Children’s Hospital.
Cynthia Baldwin
Manager WCH Volunteer Service
Women’s and Children’s Health Network
Cassia Ward Volunteers L-R Trish Lang, Doyle and Claudia Covino.
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
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Donations to the Women’s and
Children’s Hospital 2012–2013
Summary of Donations
Auxiliaries Division
$171,788
Queen Victoria Division
$39,798
Shops Auxiliary Division
$353,977
Volunteer Division
$2,144
Grand total
$567,707
Auxiliaries Division Donations by each Auxiliary 2012/2013
Ardrossan
$2,600
Auburn / Watervale
$11,000
Balaklava & District
$5,000
Berri & District
$2,957
Berri & Renmark (Region 6)
$1,300
Blackwood / Belair
$3,500
Bordertown & District
$3,600
Bridgewater
$4,000
Burra
$384
Ceduna & District
$2,300
Clare
$6,500
Cleve & District
$2,500
Crystal Brook & District
$3,500
Cudlee Creek / Kersbrook
$5,000
Greenock
$2,650
Hamley Bridge
$2,500
Jervois
$1,000
Kadina
$11,000
Lameroo & District
$1,500
Lock & District
$1,000
Lucindale
$5,000
Maitland / Arthurton
$1,700
Meningie & District
$2,900
Moonta & District
$5,500
Pinnaroo & District
$2,230
Port Adelaide
$9,500
Port Augusta
$1,330
Port Lincoln
$3,500
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
Port Pirie
$6,000
Renmark & District
$2,600
Saddleworth & District
$1,300
Tintinara
$2,750
Tumby Bay
$27,000
Victor Harbor / Goolwa
$21,500
Wallaroo
$4,237
Additional Donations
Bayette’s Beefsteak & Burgundy Club
$200.00
Hawker Hospital
$100.00
Joan Andrews - Friend of Women’s and Children’s Hospital Inc Life Member
$350.00
Lions Club of Gilbert Valley
$300.00
Total Auxiliaries Divisions Donations
$171,788
New Acquisitions by the Women’s and Children’s Hospital
Donations from Friends of WCH have been directed towards the following:
Auxiliaries Division and the Shops Auxiliary Division
»» Surgical Camera Systems for the Paediatric Operating Theatres
»» Optical Coherence Tomography Unit for Paediatric Outpatients
»» The Wayfinding project
»» Fellowships
»» Health Promotion Grants
»» Sibling Project
Queen Victoria Auxiliary Division
»» 19 Breastfeeding chairs
»» 3 Neonatal Intensive Care Unit drug trollies
»» 3 sets of baby weighing scales
»» 4 Patient Controlled Epidural Pumps
»» Resource Material for the Maternal Foetal Abnormality Unit
»» 15 DVD movies for the Antenatal Ward
»» Funds for the Annual Neonatal Christmas Party
»» Purchase of material used to smock gowns for still born babies
Volunteer Service Division
»» Chairs and supplies for the Volunteer Haven
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
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Recognition of Service
Life Membership 2012
Life Membership is awarded to members who have provided outstanding service to the association for
at least 15 years. The awards are recommended by each Division and are ratified by the Coordinating
Council annually. Congratulations to the recipients of Life Memberships awarded in 2012 to:
Elaine Barrett
Shops Auxiliary Division
Fay Davy
Auxiliaries Division
Betty Facchini
Auxiliaries Division
Daphne Moosha
Shops Auxiliary Division
Judy Schenscher
Shops Auxiliary Division
Adalgisa Smith
Volunteer Division
Mary Watson
Volunteer Division
Service Milestones
Congratulations to the following members for achieving significant milestones in providing service
to support the Women’s and Children’s Hospital, presented in August 2012.
100 Hours service
Jan Alcock
Volunteer Service Division
Judith Alloway
Volunteer Service Division
Anne Booth
Volunteer Service Division
Jill Colley
Volunteer Service Division
Christine Fidock
Shops Auxiliary Division
Christine Gangnuss
Shops Auxiliary Division
Kathleen Graham
Shops Auxiliary Division
Radhika Gullapalli
Volunteer Service Division
Colleen Ingram
Shops Auxiliary Division
Bernie Keane
Volunteer Service Division
Sue Lamphee
Volunteer Service Division
Kelly Millman
Volunteer Service Division
Mike Nicholson
Volunteer Service Division
Ann Roberts
Shops Auxiliary Division
Pauline Schawalder
Volunteer Service Division
Alexis Spiers
Volunteer Service Division
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
Dianne Stevens
Shops Auxiliary Division
David Stuart
Shops Auxiliary Division
Elise Thompson
Volunteer Service Division
Elida Zacchigna
Volunteer Service Division
500 Hours service
Ian Burdon
Shops Auxiliary Division
Ann Caldwell
Shops Auxiliary Division
John Davey
Shops Auxiliary Division
Helen Dick
Volunteer Service Division
Brian Fotheringham
Volunteer Service Division
Gwen Gardiner
Volunteer Service Division
Colleen Hendy
Volunteer Service Division
Rebecca Korrossy-Horwood
Volunteer Service Division
Margaret Lea
Volunteer Service Division
Clare Mangan
Shops Auxiliary Division
Raffaela Matto
Volunteer Service Division
Andrene Renwood
Shops Auxiliary Division
Kathy Rutledge
Volunteer Service Division
Unetta Shugg
Volunteer Service Division
Dianne Stevens
Shops Auxiliary Division
Gill Williams
Volunteer Service Division
1,000 Hours service
Jean Fearnley
Volunteer Service Division
Dennis Floyd
Shops Auxiliary Division
Lynwen Maeder
Volunteer Service Division
Celia Morrell
Volunteer Service Division
Sue Morris
Volunteer Service Division
David Sandland
Shops Auxiliary Division
2,000 Hours service
Mignon Bowen
Volunteer Service Division
Adalgisa Smith
Volunteer Service Division
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
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3,000 Hours service
Val Kelly
Volunteer Service Division
4,000 Hours service
Lawrie Kitto
Volunteer Service Division
Ray Rabot
Volunteer Service Division
6,000 Hours service
Mary Watson
Volunteer Service Division
22,000 Hours service
John Wightman
Volunteer Service Division
5 years
Pat Ablett
Auxiliary Division – Saddleworth
Mary Ann Adamson
Auxiliary Division – Victor Harbor/Goolwa
Lainie Anderson
Auxiliary Division – Victor Harbor/Goolwa
Chris Atkins
Volunteer Service Division
Rita Bascambe
Auxiliary Division – Pt Lincoln
Anne Bosch
Auxiliary Division – Bordertown
Liz Catchlove
Auxiliary Division – Victor Harbor/Goolwa
Anne Collins
Auxiliary Division – Warooka
Heather Collinson
Auxiliary Division – Victor Harbor/Goolwa
Penny Diekman
Volunteer Service Division
Sharon Dunn
Auxiliary Division – Crystal Brook
Di Dutton
Auxiliary Division – Victor Harbor/Goolwa
Alison Evans
Auxiliary Division – Cleve
Fiona Evans
Auxiliary Division – Cleve
Glenda Evans
Auxiliary Division – Cleve
Dennis Floyd
Shops Auxiliary Division
Dianna Fry
Volunteer Service Division
Maureen Gleeson
Auxiliary Division – Victor Harbor/Goolwa
Geth Goldfinch
Auxiliary Division – Victor Harbor/Goolwa
Janie Hayne
Auxiliary Division – Victor Harbor/Goolwa
Jane Howe-Kruger
Auxiliary Division – Berri
Rosalie Hudson
Auxiliary Division – Balaklava
Jude Jackson
Auxiliary Division – Victor Harbor/Goolwa
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
Penny Kearse
Shops Auxiliary Division
Beverley King
Shops Auxiliary Division
Dorothy Lamshed
Auxiliary Division – Pt Augusta
Sue Lewis
Auxiliary Division – Meningie
Judy Linke
Auxiliary Division – Pt Augusta
Julie Lucy
Auxiliary Division – Victor Harbor/Goolwa
Kath Madden
Auxiliary Division – Pt Augusta
Betty Major
Volunteer Service Division
Barbara Michailescu
Auxiliary Division – Moonta
Ian Murray
Volunteer Service Division
Sue Ramsey
Auxiliary Division – Bute
Kelly Richardson
Auxiliary Division – Cleve
Pam Robinson
Auxiliary Division – Pt Pirie
Annie Rose
Auxiliary Division – Victor Harbor/Goolwa
Tracy Sarunic
Auxiliary Division – Pt Lincoln
Kim Scott
Auxiliary Division – Saddleworth
Paul Scott
Volunteer Service Division
Dini Stock
Auxiliary Division – Victor Harbor/Goolwa
Liz Thompson
Auxiliary Division – Pt Augusta
Judy Tink
Volunteer Service Division
Tania Venning
Auxiliary Division – Kadina
Theresa Venning
Auxiliary Division – Bute
Jenny Vincent
Auxiliary Division – Victor Harbor/Goolwa
10 years
Barb Banks
Volunteer Service Division
Molly Dunemann
Auxiliary Division – Pt Augusta
Olive Gibbens
Volunteer Service Division
Jane Gill
Auxiliary Division – Bute
Shirley Glass
Auxiliary Division – Bute
Kathleen Graham
Volunteer Service Division
Kristin Griffiths
Auxiliary Division – Saddleworth
Brenda Hudd
Auxiliary Division – Bordertown
Joyce Jones
Auxiliary Division – Blackwood/Belair
Joyce Jones (JJ)
Auxiliary Division – Blackwood/Belair
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
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Mary Lamarca
Shops Auxiliary Division
Lisa Lew
Shops Auxiliary Division
Cynthia Milligan
Auxiliary Division - Kadina
Shirley McCann
Auxiliary Division – Pt Adelaide
Shirley McCann
Shops Auxiliary Division
June Moritz
Shops Auxiliary Division
Judy Mumford
Auxiliary Division – Wallaroo
Lorraine Rogers
Auxiliary Division – Kadina
Marilyn Shopov
Volunteer Service Division
Marie Woon
Auxiliary Division – Tarlee/Stockport
15 years
Elaine Barrett
Shops Auxiliary Division
Barbara Blessing
Auxiliary Division
Ann Caldwell
Shops Auxiliary Division
Selina Deinhoff
Auxiliary Division
Betty Facchini
Auxiliary Division
Penny McCarthy
Auxiliary Division
Joan McInnes
Auxiliary Division
Geoff Michell
Volunteer Service Division
Daphne Moosha
Shops Auxiliary Division
Barbara Rasmus
Auxiliary Division
Judy Schenscher
Shops Auxiliary Division
Margaret Winder
Auxiliary Division
20 years
Sigrid Attenborough
Auxiliary Division – Moonta
Jeanette Bean
Auxiliary Division – Wallaroo
Margaret Bennett
Auxiliary Division – Blackwood/Belair
Sue-ellen Bowey
Auxiliary Division – Kadina
Tracy Butter
Auxiliary Division – Tarlee/Stockport
Anne Charlton
Auxiliary Division – Pt Lincoln
Ann Chenoweth
Volunteer Service Division
Glenys Ferguson
Auxiliary Division – Blackwood/Belair
Jean Fearnley
Shops Auxiliary Division
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
Sharon Fry
Auxiliary Division – Kadina
Joan Kellett
Shops Auxiliary Division
Bernice Luke
Auxiliary Division – Pt Augusta
Briony McMichael
Shops Auxiliary Division
Jackie Matheson
Auxiliary Division – Moonta
Kaylene Mitchell
Auxiliary Division – Pt Lincoln
Beverly O’Hallaron
Auxiliary Division – Balaklava
Deborah Raven
Shops Auxiliary Division
Helen Rodda
Auxiliary Division – Kadina
Mavis Tanner
Auxiliary Division – Jervois
Gwen Sullivan
Auxiliary Division – Pt Lincoln
25 years
Ruth Catford
Auxiliary Division – Balaklava
Julie Cleggett
Auxiliary Division – Bordertown
Chris Dixon
Auxiliary Division – Saddleworth
Kaye Koerber
Auxiliary Division – Kadina
Joy Milton
Auxiliary Division – Balaklava
Colleen Smyth
Volunteer Service Division
Pat Wood
Auxiliary Division – Pt Adelaide
30 years
Barb Germein
Auxiliary Division
Grace Hamiester
Auxiliary Division
Pam Hill
Auxiliary Division
Trish Schmerl
Auxiliary Division
35 years
Peg Ayling
Auxiliary Division – Renmark
Edie Bell
Auxiliary Division – Pt Adelaide
Mary Daniells
Auxiliary Division – Yorketown
France Hale
Auxiliary Division – Pt Lincoln
Kye Langmead
Auxiliary Division – Pt Lincoln
Gwenda Norman
Auxiliary Division – Bordertown
Leonie Ryan
Auxiliary Division – Burra
Sue Stevens
Auxiliary Division – Tarlee/Stockport
Pat Taylor
Auxiliary Division – Burra
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
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Julie Tonkin
Auxiliary Division – Yorketown
Helen Williams
Auxiliary Division – Auburn/Watervale
40 years
Jill Behn
Auxiliary Division – Saddleworth
Margie Davies
Auxiliary Division – Kadina
Rosemary Dunn
Auxiliary Division – Tarlee/Stockport
Sue Dunn
Auxiliary Division – Tarlee/Stockport
Janice Miller
Auxiliary Division – Pt Augusta
Ruth Wohling
Auxiliary Division – Blackwood/Belair
45 years
Rhonda Dunn
Auxiliary Division – Kadina
Nell McGuire
Auxiliary Division – Cuddle Creek/Kersbrook
Anne Masterman
Auxiliary Division – Auburn/Watervale
Eilane Michie
Auxiliary Division – Bute
50 years
Heather Lamshed
Auxiliary Division – Pt Augusta
Pat Lamshed
Auxiliary Division – Bute
Myra Materne
Auxiliary Division – Blackwood/Belair
Thelma Peters
Auxiliary Division – Bute
Audrey Schumann
Auxiliary Division – Cleve
55 years
Auxiliary Division – Blackwood/Belair
Photo courtesy of the Northern Argus Clare SA
10 July 2013
Valda Seith
The Auxiliaries Division Region 10 Conference and luncheon. From left; Beryl Pearse Clare Aux; Leonie Ryan Burra Aux;
Barbara Lamkin Region 10 Chairman, Auburn Aux; Pauline Arbon State President; Sonia Davies Auxiliaries Coordinator,
WCHN.
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
Newland Ward Volunteer Shirley Chen with Jordan making bears.
Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013
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Friends of the Women’s and Children’s Hospital Inc. Annual Report 2012 – 2013