1. religion and spirituality
2. judaism

2012
Community Report
Mission
Jewish Family & Children’s Service is a nonprofit,
nonsectarian organization that strengthens the
community by providing quality behavioral health and
social services to children, families and adults of all ages
throughout Maricopa County, in accordance with a
Jewish value system that cares for all humanity.
Jewish Values Guiding
Our Mission
• Concern for the community (kehila)
• Doing the right thing (tzedakah)
• Taking responsibility for fixing what is wrong with
the world (tikkun olam)
• Acts of kindness (gemilut chasadim)
Values Serving Our Agency
•
•
•
•
•
Quality service is a top priority
People are our most important resource
Employees are culturally competent
Fiscal responsibility ensures JFCS’ viability
Agency-wide commitment to excellence and
continuous improvement
• Collaborations support our community
• Our vision, mission, values and strategic plan are
clearly communicated throughout the agency and
the community
JFCS Leadership and
Board of Directors
Governance Board of Directors
Rick Naimark, Chair
Robert Carr, Vice Chair
Leesa Berens Weisz, Secretary
Steven Friedman
Jerome Gutkin
Michael E. Johnson
Carol Kern
Andrew Pacheco
Armando Roman
Carol Seidberg
Michael Seiden
Edna Ora Sitelman
Paul E. Stander
Noel Williams
Immediate Past Chairman
Richard Gottlieb
Emeritus Board Member
Lenore Schupak
Executive Leadership Team
Michael R. Zent, Ph.D.,
President & CEO
Mark Callesen, MD,
Chief Medical Officer
Javier Favela,
Chief Financial Officer
Carol Felton,
Executive Director of Human
Resources
Frank Jacobson,
Vice President of Marketing &
Development
Martha Miller,
Director of Compliance
Kevin Rhode,
Director of Information
Technology
Ellie Schwartzberg, LPC,
Vice President of Older
Adults & Jewish Community
Services
Linda Scott, MSW,
Vice President of Child &
Family Solutions
Mary Jo Whitfield, MSW,
Vice President of Behavioral
Health
Message from JFCS Leadership
The economic situation continues to create a difficult environment for much of
the state and country, and behavioral health and social services are no exceptions.
Economic stressors increase the demand for services as families struggle with fewer
jobs and fewer resources. At the same time, there are pressures to reduce spending
in behavioral health and social services. Although the state budget outlook has
improved, agencies like ours must continue to work hard to find ways to be more
efficient and meet community needs.
The past year has been another year of change for JFCS. In addition to major
program expansion in several areas, JFCS continues to take the lead in responding
to emerging trends in the health care field. In collaboration with our major funding
source, Magellan Health Services, we developed special programs to help with
discharge planning for adults and created a special team for early treatment
intervention for children in crisis situations. The goal is to provide treatment services
quickly and avoid hospitalization or lengthy hospitalization.
Michael R. Zent
We also continue to design innovative programs to coordinate behavioral health
and primary care services. This trend is evident not only in the ongoing health care
reform at the federal level but in the recent Request for Proposal (RFP) for Maricopa
Behavioral Health Services, which for the first time actually requires the Regional
Behavioral Health Authority (RBHA) to be responsible for both primary care and
behavioral health services.
Sharing electronic information is key to coordinating care in the future. It is only
by having both behavioral health and medical information available together that
practitioners can make the best decisions for their patients. JFCS continues to take a
leadership role in using and developing such technology.
We take this opportunity to recognize and thank Richard D. Gottlieb for his six
years of exceptional service on the Governance Board of Directors and for his three
years as Board Chairman. His leadership and guidance provided tremendous stability
and opportunity for JFCS to innovate and develop many new programs. We also
thank the board of directors for their tremendous support and confidence in JFCS
and the staff for their extraordinary work in difficult times. And special thanks to
our donors and volunteers who have contributed so much to the success of the
agency this past year.
Michael R. Zent, Ph.D.
President & CEO
Rick Naimark
Rick Naimark
Governance Board Chairman
Jewish family & CHildren’s Service 1
Year in Review
In the 2012 fiscal year, JFCS served nearly 35,000 individuals. While the organization is guided
by Jewish principles, we serve people of all faiths throughout Maricopa County.
Jackie*
Here are just a few of our
successes from 2012:
Launched the Integrated Health Program.
JFCS received one of three Community
Reinvestment grants from Magellan Health
Services to implement an Integrated Health
Program that utilizes peer navigators who are
focused on ensuring that their clients receive
seamless care between behavioral health providers and primary care physicians within the
Maricopa Integrated Health System.
Integrated Health Program
Provides Needed Guidance
The Integrated Health Program at JFCS
makes me feel like I am not alone. I have
several health issues, and it’s hard for me
to keep up with all my appointments and
medications. My integrated health peer
navigator calls me to make sure I’m doing OK
and that I’m going to all of appointments.
She helped me get back into physical therapy
and is teaching me how to keep track of my
medical appointments.
Anytime I need something, I know that
my navigator will help me or direct me to
someone who will. For example, when I
learned I had to move at the last minute, she
provided great resources for movers. And
when my son was having a mental health
crisis, I didn’t know what to do. My navigator
directed me to the crisis hotline, then stayed
on the phone with me and listened when no
one else would.
I’m so grateful for the Integrated Health
Program and my peer navigator.
*Names changed to protect privacy.
2 FY12 Community Report
Provided needed educational opportunities for at-risk teens and young adults. More
than 25 at-risk teens participating in the Youth
in Transition program graduated high school or
completed their GED. Twenty-two youth started
college in the fall of 2012.
Formed new support groups as part of
Shelter Without Walls. Shelter Without Walls
helped 37 clients leave abusive relationships
or unsafe environments, 10 of whom enrolled
in college with grants from the Women’s
Independence Scholarship Program. In addition,
two new support groups were started — one in
Mesa and one in Central Phoenix, which is conducted in Spanish.
For every dollar
invested in
JFCS, 85.5%
goes back to
these important
community
programs.
4
5
6
Kate*
Expanded ability to provide Homebased
Child Welfare Services. The Homebased
Services Department at JFCS increased the
number of families served by 20 percent,
expanding the ability to provide support, education, skill building and safe environments for families referred by Arizona’s Child Protective Services.
Helped youth acquire skills through Real
World Job Development Program. This program provided GED support, job training, paid
apprenticeships, job referrals, mentorship and
more to at-risk youth ages 14 to 21 who are
phasing out of the foster care system into independence, dealing with mental health challenges
or living in out-of-home placements. Forty youth
participated in a paid internship, and 20 are
holding part-time or full-time jobs.
Implemented Jewish Career Services
Program. With funding from the Jewish
Community Foundation, the Jewish Career
Services Program was launched with a focus on
helping people who have lost their jobs and been
without work for a period of up to two years.
Sixty-one people were referred to either a job
coach or counselor, and 22 found jobs.
Helping a Child Effectively
Cope with Divorce
When my wife and I divorced, our daughter
really struggled. A fourth-grader, Kate cried
often, her grades were slipping, she was
having difficulty focusing, and she often
acted out in anger.
Her school referred her to Creating
Peaceful Families at JFCS. In the group, Kate
was able to talk about her concerns and
frustrations. She learned she is not alone in
her experience, and she made friends with
other students.
In addition, Kate’s mother and I met
with JFCS and her teacher. We were given
valuable information about how kids cope
with divorce, and we saw how to improve
the situation for her. We are in close contact
with her teacher so we can stay informed,
and we are more aware how our interactions
affect her.
Because of the comprehensive services we
received at JFCS, Kate is successful in school
once again and is coping with life’s changes
in a healthy way.
*Names changed to protect privacy.
Jewish family & CHildren’s Service 3
“I became aware of JFCS
because of the amazing care my
geriatric mother received. There
was no question in my mind that
I wanted to serve as a volunteer
Year in Review
Ellen*
7
8
9
Launched Jewish Crisis Response Team.
Underwritten by the family of David Smilovic in
his memory, JFCS Aleinu instituted the Jewish
Crisis Response Team, which consists of a group
of volunteer counselors, teachers, professionals,
rabbis and community members who are committed to being available to the Phoenix Jewish
Community in the event of a tragedy. The Crisis
Team was called upon to help at a local synagogue where a murder-suicide occurred, earning
deep community appreciation.
Moving Toward
Independence Thanks to
Shelter Without Walls
I didn’t know how I ended up where I did,
but I was living through a second abusive
marriage. When I needed help, JFCS was
there for me.
At the time I was working two very parttime jobs, and my JFCS advocate helped
me find full-time employment at a social
service agency. She even provided me with
clothes to wear to my interview! Not only am
I working, but with a scholarship from the
Women’s Independent Scholarship Program,
I’m also continuing my college education.
In my job, I’m working with families to help
them break the cycle of violence. Because
of my personal experience, I’m passionate
about my work, but the emotional nature
of it can be difficult. When it is, I know I can
rely on JFCS to help me through it.
Because of Shelter Without Walls and my
advocate, I am working toward complete
self-sufficiency and am forever grateful to
the encouragement and support of JFCS.
*Names changed to protect privacy.
4 FY12 Community Report
Expanded Hospital Chaplaincy Program.
Thanks to a Jewish Community Association grant,
JFCS expanded its Hospital Chaplaincy Program,
providing spiritual care and support to patients
and their families during a hospitalization. Two
rabbis each working three days a week visit 23
hospitals in Phoenix, Scottsdale and the East
Valley and offer on-call visits for emergencies.
Developed telemedicine system. With the
expertise and dedication of the IT team at JFCS,
the organization successfully implemented
televideo technology to enable site-to-site telemedicine sessions between clients and medical
providers. Telemedicine capabilities help make it
easier for JFCS clients to talk with a medical provider and get the care they need.
and support it financially. What a
wonderful feeling to have made
a difference in someone’s life.”
Carol Kern
Bob and Susie Roth,
Brighter Tomorrow Luncheon
Elaine Kellmanson, Priscilla Cohen,
Rana Schwartz, Friends of the Family
Courage to Be You Event
Michael Zent with Carol and Ken Seidberg
Rick Naimark, Incoming Chairman and Dick
Gottlieb, Outgoing Chairman
Event Highlights
Michael Pudoff, David Covington, Tomás León,
Richard Clarke, Brighter Tomorrow Luncheon
Youth Back Pack Drive
Dorrie Miller and Holly
Packer, “It’s a Wrap”
Holiday Luncheon
Lynn & Larry Kahn, AFP Spirit of
Philanthropy Award Dinner
Enid Seiden & Armando
Roman, Donor Reception
Eleanor Light (center) Dedicating Play
Therapy Room at Glendale Clinic
Sara Leopold, Lynn Kahn, Sheila Cohen,
Stephanie Garfinkle, Laurie Schwartz, Jetti
Kootman, “It’s a Wrap” Holiday Luncheon
Sue Adatto and Ruth Cooper,
Center for Senior Enrichment
Open House Anniversary
DEMOGRAPHICS
CORE
PROGRAM AREAS
Jewish Community
Services 14.8%
DIVERSITY OF
THOSE SERVED
Behavioral
Health 54.6%
Asian 0.7%
Black 7.1%
Older Adult
Services 3.4%
Hispanic 20.6%
Multi-Racial 1.4%
Child & Family
Solutions 27.2%
Native
American 1.3%
White 68.6%
Individuals Served by JFCS Program Division Behavioral Health
Child & Family Solutions
Older Adult Services
Jewish Community Services
Total
18,816 9,358 1,172 5,102 34,448 54.6%
27.2%
3.4%
14.8%
100.0%
A Closer Look at Populations Served by JFCS (Based on Available Data)
Generations
Children & Teens
Adults
Older Adults Total
16,091 15,637 2,720 34,448 46.7%
45.4%
7.9%
100.0%
231 2,383 6,931 458 444 76 23,043 33,566 0.7%
7.1%
20.6%
1.4%
1.3%
0.2%
68.6%
100.0%
21,398 644 121 22,163 96.5%
2.9%
0.5%
100.0%
Diversity (Race/Ethnicity)
Asian
Black
Hispanic
Multi-Racial
Native American
Pacific Islander
White
Total
Income
$0 - $30,000
$30,000 - $60,000
$60,000+
Total
6 FY12 Community Report: July 1, 2011 – June 30, 2012
Financial Snapshot
Jewish Family & Children’s Service & Subsidiaries
Fiscal Year 2012
Statement of Financial Position as of June 30, 2012
Assets
Current Assets
Long Term Assets
Total Assets
Liabilities
Current Liabilities
Long-Term Liabilities
Total Liabilities
Net Assets
Unrestricted Assets
Temporarily Restricted
Total Net Assets
Total Liabilities and Net Assets
$9,910,308
1,870,560
$11,780,868
$3,913,180
24,000
$3,937,180
$7,244,616
599,072
$7,843,688
$11,780,868
Statement of Activities for the Period Ended June 30, 2012
Support & Revenue
Regional Behavioral Health Authority
Department of Economic Security
Other Contracts & Government Funding
Contributions and Grants
Jewish Community Association
Valley of Sun United Way
Program Fees
Topaz
Other
Total Support & Revenue
$16,886,239 4,606,753 1,255,586 1,442,439 255,000 382,003 660,832 574,081 270,714 $26,333,647 64.12%
17.49%
4.77%
5.48%
0.97%
1.45%
2.51%
2.18%
1.03%
100.00%
Behavioral Health Service
Shelter Without Walls
Real World Job Development
Homebased Services
Older Adult Services
Center for Senior Enrichment
Jewish Community Services
Prevention Services
Fundraising
Other
Total Expense by Program
$16,944,155 387,956 517,892 3,754,834 1,050,101 190,763 324,466 104,776 486,578 785,607 $24,547,128 69.03%
1.58%
2.11%
15.30%
4.28%
0.78%
1.32%
0.43%
1.98%
3.20%
100.00%
Unrestricted Surplus
Temporarily Restricted
Total Change in Net Assets
1,639,422
147,097
$1,786,519
Expense by Program
Expense Summary
Program Services
Administration
Fundraising
Total Expense
$20,996,563 3,063,987 486,578 $24,547,128 85.54%
12.48%
1.98%
100.00%
A copy of the fully audited financial statements is available by contacting Javier Favela, CFO, 602-567-8325.
Jewish family & CHildren’s Service 7
We thank and recognize our most generous group of donors, our Family Friends of Distinction, who have made significant
commitments to JFCS. Lifetime Membership is extended to individuals, corporations and foundations whose generosity over time
reaches or exceeds $25,000 while Annual Membership is extended to those who make a commitment of $1,000 or more annually.
Lifetime Members
Gifts through January 3, 2013
Family Pacesetter
(Cumulative Gifts of $500,000 +)
J.E. & Z.B. Butler Foundation
Jewish Community Association of
Greater Phoenix
Valley of the Sun United Way
Family Visionary
(Cumulative Gifts of $250,000 +)
Arizona Community Foundation
Arizona Republic/12 News Season For Sharing
DBL Distributing
Jewish Community Foundation of
Greater Phoenix
Lenore and Eugene* Schupak
Family Philanthropist
(Cumulative Gifts of $100,000 +)
Anonymous (2)
Daron and Ron* Barness
Child Abuse Prevention License Plate Program
Cypress HomeCare Solutions/
Sheldon R. Roth and Family
Meghan and Jerry Hirsch
Cindy Lubin and David Lorsch
Nina Mason Pulliam Charitable Trust
Aileen* and Meyer Osofsky
Ruth B. Pearson
Carol and Ken Seidberg /Seidberg Law Offices
The Robert I. Sweet Charitable Remainder Trust
The Virginia G. Piper Charitable Trust
Family Champion
(Cumulative Gifts of $50,000 +)
Avon Foundation for Women
Bank of America Charitable Foundation
Cheryl and Robert Carr
Catholic Healthcare West
City of Glendale
Estate of E. Louise Gaudet
Marcia and Norman* Goodman
Harold & Jean Grossman Family Foundation
The Harry and Jeanette Weinberg
Foundation, Inc.
The Philip and Judith Hirsch Charitable
Remainder Trust
Fran and Al Sachs
Edna and Arthur Sitelman
The Estate of Dora Sovich
State of Arizona - Arizona Criminal
Justice Commission
Estate of Rhoda Krasno Tannenbaum
Thunderbirds Charities
Women’s Independence Scholarship
Program, Inc.
Sylvia F. Greenfield Trust
Trends Charitable Fund
Joan and Ron Yagoda
Barbara and Barry Zemel
Family Patron
Family Philanthropist
Acordia of Arizona
APS
Arizona Foundation for Behavioral Health
Basic Needs Collaborative
Judy and Peter Brandeis
Cardinals Charities
DMB Associates Inc.
Dorothy Silverman Rev. Trust
Flo and Paul Eckstein
Corinne F. Ehrlich*
Harriet and Richard Gottlieb
Iva and Larry Hirsch
The Jonathan Dreier Foundation
Lynn and Larry Kahn
Harriet A. Lakin*
Arlene and Michael Lanes
Leisure World Foundation of Arizona Inc.
Janine and Mervyn Levin
Buddie and Hank Levkoff*
Magellan Health Services
Betty and Newton* Rosenzweig
Rana and Joe Schwartz
Sheila Schwartz
Enid and Michael Seiden
Mary and Joel Shapiro
Paula and Aaron Sherman
St. Joseph’s Hospital & Medical Center
Cypress HomeCare Solutions/
Sheldon R. Roth & Family
Jewish Community Foundation of
Greater Phoenix
(Cumulative Gifts of $25,000 +)
Annual Membership
Gifts Given July 1, 2011 – June 30, 2012
Family Visionary
(Gifts of $250,000 +)
Jewish Community Association of
Greater Phoenix
Valley of the Sun United Way
(Gifts of $100,000 +)
Family Champion
(Gifts of $50,000 +)
Arizona Community Foundation
The Philip and Judith Hirsch Charitable
Remainder Trust
Women’s Independence Scholarship Program
Family Patron
(Gifts of $25,000 +)
Child Abuse Prevention License Plate Program
Carol and Ken Seidberg
Estate of Rhoda Krasno Tannenbaum
Family Ambassador
(Gifts of $10,000 +)
Anonymous
APS
Bank of America Charitable Foundation
Cheryl and Robert Carr
Fiesta Bowl Charities
Flex Print, Inc.
Harriet and Richard Gottlieb
Meghan and Jerry Hirsch
Lynn and Larry Kahn
*Of Blessed Memory
If we have incorrectly listed your name or if we overlooked your gift, we apologize. Please contact Jessica Green at (602) 567-8327 to request a correction.
For more information on how you can become a Family Friends of Distinction member, please contact Frank Jacobson at (602) 567-8329. Contributions may
be made via our website at www.jfcsaz.org.
8 FY12 Community Report: July 1, 2011 – June 30, 2012
“We must continue to fund and increase
our gifts to great agencies like JFCS who
take care of so many people in need.”
Sheldon R. Roth
Mervyn and Janine Levin
Eleanor Light
Cindy Lubin and David Lorsch
Magellan Health Services
Nationwide Insurance Foundation
Steven Oscherwitz
State of Arizona - Arizona Criminal
Justice Commission
Trends Charitable Fund
Family Benefactor (Gifts of $5,000 +)
Anonymous
Arizona Diamondbacks
The Bozena and Josef Zelenda
Charitable Foundation
Cardinals Charities
City of Glendale
Cox Charities
Flo and Paul Eckstein
Executive Council Charities
Cheryl and Jeffrey Fine
Freeport-McMoRan Copper & Gold Foundation
Harold & Jean Grossman Family Foundation
Iva and Larry Hirsch
In-n-Out Burger Foundation
The Joseph & May Winston Foundation
Carol and Allan Kern
Arlene and Michael Lanes
Sheri and Thomas Levin
Lincoln GIVES
Michael and Enid Seiden
Paula and Aaron Sherman
Carole Shnier
Wells Fargo
Barbara and Barry Zemel
Family Guardian (Gifts of $2,500 +)
AG/FP VCC, LLC
Anonymous
Banner Good Samaritan Hospital
Judith and Michael Bernstein
The Birthday Club
Blood Systems
Chris Ridge Senior Living Community
Cigna and the Cigna Medical Group
Clark Hill PLC
Francine Coles
Coyotes Charities
Morris F. Friedell
Marysia and Matt Gerson
Leslie and Richard Goldman/Conscient Capital
Anita and Jerome Gutkin
Irving L. & Barbara Rousso Foundation
Daniel M. Isard
Deana Katz
Marlene and Lanny Lahr
Cynthia and Jay Levin
Lovitt & Touché, Inc.
Mercy Care Plan
Quality Care Network
Salt River Project - SRP
Rosebell Schurz
Sheila Schwartz
Susan and Paul Stander
Susan and Ron Starkman
Verizon Wireless
Leesa and George Weisz
William L. and Ruth T. Pendleton Memorial Fund
Family Circle (Gifts of $1,000 +)
Judy Ackerman and Richard Epstein
Sue and David Adatto
Roberta Aidem/Media Foundation
American Express Company Employees
Anonymous (4)
Jerome M. Aronson
Joe R. Ballard Irrevocable Trust
Jessica and David Barranco
Robert G. Begam
Arlene and Giora Ben-Horin
Janet and John Blake
Carmela and Michael Blank
The Brandeis Family Charitable Fund
Buseck Family Donor Advised Fund
Ilene and Ben Celniker/ Fallen Celniker Donor
Advised Fund
Susan and Michael Chesin
Priscilla and Louis Cohen
Mona and Sol Crandell
Crusaders Charity Group Inc.
Dr. Abraham Tamis Memorial Fund at Jewish
Community Foundation
Ellen and Lee Eisinberg
Bernadette and Philip Evans
David Felman
Fine Family Foundation
Fink Foundation
Beverly and Steve Flaks
Renee and Jonathan Fox
Meri and Steve Friedman
Gan Bamidbar
Anne Gelb
Pnina Levine and Alan Gold
Richard H. Goldberg
Mark Goldfarb
Betsy and Ken Gometz
Gail Gordon and Ron Ober
Heather and Michael Greenbaum
Susan and Nestor Guzman
Janice and Robert Hartman
Beth and Sandy Hoffman
Stephanie and Frank Jacobson
Therese and Richard Kimberly
Helen and Edgar Korrick
Rabbi Robert and Helen Kravitz
Sue and Neal Kurn
Ann Lebed
Evan C. Leibner and Tami D. Dairiki
Jack Linde
Judy and Sam Linhart
Emily Mallin and Jason Klein
Susan Resnik and Stanley J. Marks
Norman Merlis
Dana and Rick Naimark
Esther and Abe Orlick
Lori and Roger Peck
Jeanne Peskin
Sharon and Jason Plotch
Robert & Rochelle Plous Family Foundation
Christian Rainer
Michele Scheiner and David Raskin
Norbert Samuelson
Scan Health Plan Arizona
Brooks T. Hozier and Alan M. Schiffman
Roy Schultz
Rana and Joe Schwartz
Linda and Earl Secore/ Secore & Niedzialek, P.C.
Lola and Jacob Shapiro
Sinai Mortuary of Arizona, Inc.
Edna and Arthur Sitelman
Valerie Smilovic and Yehuda Waxman
Carol and Scott Snyder
Pam and Michael Steinberg
Tommy V’s Urban Kitchen & Bar
U.S. Bancorp Foundation Grants Program
Unity Church of Practical Christianity
Mary Jo and Burke Whitfield
Joan and Ron Yagoda
Young Jewish Phoenix
Michael R. Zent
Ann and Ted Zinman
JFCS Administrative Offices
4747 N. 7th Street • Suite 100 • Phoenix, AZ 85014
602-279-7655 • www.jfcsaz.org
Primary Partner of the
Valley of the Sun United Way
Jewish Community
ASSOCIATION
JFCS is accredited by the National Council on
Accreditation of Services for Families and Children