Every year, our family of physicians, Leadership team, we are proud to share with Before Your Very Eyes, you will see the employees and volunteers work together to you our 2012 annual report, “Driscoll Magic.” progress and growth we have been blessed fulfill Driscoll Children’s Hospital’s mission with in 2012, allowing us to continually meet of offering hope and healing to South Texas the needs of the children we serve, the children, and it doesn’t stop there. From Crowning Achievements that have made comforting a scared child, to making a sibling us proud, the generosity of our community laugh and involving parents in their child’s friends and partners who have helped us to care, we strive to make a difference in the see many of our Wishes Fulfilled and, with lives of all our patients and families—it just A Glimpse into the Future, you will see what takes a little bit of Driscoll Magic. we have in store for 2013. It is a privilege to serve the children of South As a trusted friend of the community, Driscoll Texas year after year, and we are honored that has enjoyed an abundance of community parents trust the health and well-being of their support. Within these pages, our 2012 children to Driscoll. What a blessing it is to see Community Benefit information is included our patients leave the hospital healthy, and and reveals the ways we give back to the with smiles on their faces. On behalf of the Governing Board and Senior Loyd Neal Chairman Driscoll Children’s Hospital Governing Board Steve Woerner President and Chief Executive Officer Driscoll Children’s Hospital communities we serve. We hope you enjoy looking back at 2012 with a little help from some Driscoll Magic. Before Your Very Eyes Driscoll website now in Spanish...................... 17 Driscoll Children’s Hospital to celebrate Driscoll Health Plan opens office in Edinburg...................................................................... 3 Driscoll residents’ pass rate amazes ............. 18 60 years in South Texas ................................... 32 New CPOE system enhances patient safety ........................................................................ 19 Clara Driscoll to be honored with Texas historical marker.................................................... 32 Driscoll Health Plan – Making a difference in South Texas............................................................. 21 Community Health Benefits Recap Pre-op tours reduce anxiety for patients before surgery........................................................... 4 New physicians join the Driscoll family........... 5 Driscoll residents make a difference in the community.............................................................. 34 Teen Lounge unveiled on 4th Tower for adolescent patients..................... 6 Wishes Fulfilled Neuromuscular clinic starts in Brownsville..... 7 GALA benefits Valley clinics.............................. 25 Driscoll staff speak to growing number of audiences................................................................ 35 Transport Services logs significant growth in 2012............................................................................. 8 Children’s Miracle Network Telethon caps off banner fundraising year...................................... 26 Outreach from Injury Prevention was plentiful in 2012..................................................................... 36 C. Ivan Wilson Patient Support Center named for champion of children’s healthcare............. 9 10th annual Radiothon was a hit................... 26 Amazing acts of caring................................. 37, 38 Crowning Achievements Annual Singer Songwriter Showcase, Golf Classic were a winning combination... 26 Patient Statistics.............................................. 41 Driscoll’s pride is evident in Joint Commission accreditation............................................................ 13 Driscoll, Stripes celebrate achievement of $1 million commitment...................................... 27 Driscoll achieves Level III trauma designation............................................................... 14 Auxiliary’s contributions benefit hospital, patient programs................................................... 28 Labs receive certification..................................... 15 A Glimpse into the Future Driscoll’s Cottage Shop voted Best of the Best...................................................... 16 New children’s market to be unveiled.......... 31 Fiesta de los Niños exceeds expectations... 25 Community Benefit................................ 39, 40 Governing Board............................................. 42 Development Foundation Board of Directors............................................................... 42 Senior Leadership........................................... 43 Credits.................................................................... 44 1. James, Age 7 - Victoria, Texas At Driscoll Children’s Hospital, magic happens every day. Our astonishing accomplishments in 2012 include enhancing quality of care, introducing unique programs and transforming spaces before your very eyes. James, age 7, faces leukemia with optimism and resilience Despite the challenges associated with leukemia. He misses his friends from school, have made her son’s treatment a positive leukemia and chemotherapy, 7-year-old his mom said, but he’s adjusting and doing experience. James Monroy takes things in stride. Since July well in his studies. 2012, he and his family have been coming to Driscoll from their home in Victoria at least once a week for his chemo treatment. James likes to chat with other children undergoing treatment in the Cancer & Blood Disorders Center and offer them help and advice. “He knows that he has leukemia and he’s got faith that he’s going to get better,” said his mom, Consuelo Monroy. James began homeschooling due to his “The Child Life people tell him what’s going on The family has adjusted to their occasional and support him,” Monroy said. “They like him. stays at the Ronald McDonald House, a And he knows Driscoll is going to take care of second home when James needs to be at him.” Driscoll for an extended time. James’ two older sisters, who he is very close to, enjoy staying there and “helping their brother,” Monroy said. She lauded Driscoll’s doctors and nurses for being professional and friendly, and added that Child Life specialists with the Stripes Child Life Program at Driscoll Children’s Hospital 2. Before Your Very Eyes Driscoll Health Plan opens office in Edinburg Along with its expansion into 10 South Texas counties from the Rio Grande Valley to Eagle Pass, Driscoll Health Plan (DHP) opened a new office in January 2012 at 5409 S. McColl Rd. in Edinburg. The office provides case management, social work, provider relations and community outreach to help the Medicaid-eligible population obtain the healthcare they need in the counties referred to as the Hidalgo Service Delivery Area (SDA). Counties in the SDA are Cameron, Duval, Hidalgo, Jim Hogg, Maverick, McMullen, Starr, Webb, Willacy and Zapata. DHP is one of four plans awarded a Medicaid managed care contract in South Texas in 2011 by the Texas Health and Human Services Commission. It is also the only non-profit, provider-sponsored health plan in the Hidalgo SDA. 3. Driscoll Health Plan has more than 50,200 members in the Hidalgo SDA Pre-op tours reduce anxiety for patients before surgery To help patients feel more comfortable about an upcoming surgery, Driscoll Children’s Hospital developed the Sneak Peek Pre-Op Tour Program, a proactive approach that allows children and their families to become familiar with the hospital and ask any questions they may have. “When children know what to expect, they typically respond better during stressful situations like having surgery,” said Michelle Goodman, MSN, RN, 4th Tower and Stripes Child Life Program at Driscoll Children’s Hospital director. “Also, when their parents and siblings can ask questions and see where they’ll be going, this helps reduce anxiety levels all around and makes the hospital experience better.” Sneak Peek Pre-Op tours started in September. They’re conducted once a week by a Child Life specialist who is trained in providing age-appropriate information to children and can answer questions regarding their care and surgery. Procedures could include dental surgeries, tonsillectomies, colonoscopies, spinal cord fusions, urological surgeries and numerous others. Patients and their families are taken to the Day Surgery Unit to see the holding room, operating room, waiting area and recovery room. If the patient is scheduled to be admitted for an overnight stay, they may arrange to visit Driscoll’s Inpatient Unit as well, Goodman said. “I thought it was a terrific tour,” said Rosie McGee, who took the tour with her 13-year-old granddaughter, Donica, prior to the teen’s tonsillectomy last September. “It eased my mind a great deal and made her feel comfortable. After the tour she told me, ‘Granny, it’ll be OK.’” 4. Before Your Very Eyes New physicians join the Driscoll family Providing their expertise and healing touch to serve the children of South Texas, the following physicians joined Driscoll’s medical staff in 2012. 5. • Aiysha C. Balbosa, DO – Otolaryngology • Joseph D. King, MD – Anesthesiology • Angelina Bhandari, MD – Anesthesiology • Sonia Mathew, MD – Pediatrics, Almouie Pediatrics • John R. Brownlee, MD – Cardiology • Eireen Chua, MD – Pediatrics • Ifeanyi Mbadugha, MD – Pediatrics, Almouie Pediatrics • Beatriz Cornelius, MD – Pediatrics • Dylan B. Medley, MD – Emergency Medicine • Troy Creamean, DO – Surgery/Otolaryngology • Walter E. Moscoso, MD – Surgery, Ophthalmology • Lucian A. (Buck) Durham III, MD, PhD – CV Surgery • Kristin Ogg, DO – Anesthesiology • Patrick Langham Gleason, MD - South Texas Brain & Spine Institute • Jatin N. Patel, DO – Cardiology • Kenneth Haynes, DDS – Oral & Maxillofacial Surgery • Sabeen Rani, MD – Pediatrics • Justin P. Hensley, MD – Emergency Medicine • Paul A. Reder, MD – Surgery, Otolaryngology • Katherine Hensley, MD – Pediatrics • Alma Rigonan, MD – Pediatrics, Urgent Care Clinic • Phuong Huynh, MD – Sports Medicine • Maria Tiefenbach, DMD – Dentistry • Hongmei Jiang, MD – Pediatrics • Zulma I. Toledo, MD – Pediatrics • Javier E. Joglar, MD – Anesthesiology • Ching H. Wang, MD, PhD – Neurology • Brandon L. Phillips, MD – Cardiology Teen Lounge unveiled on 4th Tower for adolescent patients Entertainment is the name of the game in the Stripes Child Life Program at Driscoll Children’s Hospital Teen Lounge, which features a flat screen TV, media cabinet, movies on DVD and Wii and Xbox 360 video games. Patients can surf the Internet on a laptop computer or iPad. There’s a foosball table, air hockey table, dart board, magazines, board games, arts and crafts, books and comfortable sofas. Sam L. Susser, president & chief executive officer of Susser Holdings Corporation, spoke at the Aug. 28 Teen Lounge unveiling. Driscoll’s teen lounges were made possible by a $1 million commitment from Stripes convenience stores. A room designed for the enjoyment of adolescent patients at Driscoll Children’s Hospital was unveiled on the 4th Tower Aug. 28. “The Teen Lounge provides a therapeutic space for adolescents while they’re in the hospital,” said Michelle Goodman, MSN, RN, 4th Tower and Stripes Child Life Program at Driscoll Children’s Hospital director. “Patients who are 11 and older will find it comfortable and full of activities that are appropriate for their age group.” This is Driscoll’s second Teen Lounge. The first, opened on the 6th Tower in December 2010, proved to be popular among older patients, Goodman said. Both were made possible by a $1 million commitment from Stripes convenience stores. Teen-friendly features: • Flat screen TVs • Video game systems • Foosball and air hockey • Laptops and iPads 6. Before Your Very Eyes Neuromuscular clinic starts in Brownsville In October, a neuromuscular clinic was launched at Driscoll Children’s Specialty Center – Brownsville, bringing needed care to children of the Rio Grande Valley who have neuromuscular disorders such as muscular dystrophy, spinal muscular atrophy, myasthenia gravis and numerous others. Multidisciplinary care includes establishing accurate diagnosis through various tests and procedures and follow-up care with attention to organ systems that are often affected by neuromuscular disorders. Follow-up care extends beyond the Brownsville clinic. Patients’ parents are guided to services that are available to them through organizations such as the Muscular Dystrophy Association and governmental programs such as Early 7. Childhood Intervention and Head Start. Another important aspect of follow-up care is helping to ensure that children with neuromuscular disorders receive ongoing physical therapy and be placed in school classrooms that aid their intellectual development. “Most of our patients have intact intelligence but their physical disability sometimes requires special accommodations in the school setting,” Driscoll neurologist Ching Wang, MD, PhD, said. “Our communication with schools regarding their diagnosis and the nature of their disability will allow appropriate classroom placement – ideally in regular classrooms with some special physical accommodation.” Transport Services logs significant growth in 2012 The volume of activity by Driscoll’s Transport Services Department went up, up and away in 2012. The total number of air and ground patient transports – 968 – is an 8-percent increase from 2011, and, during the first full calendar year of Driscoll’s partnership with HALO-Flight, Inc., helicopter transports increased an impressive 32 percent from 2011. “Our mission of providing hope and healing to the children of South Texas is evident in the increase of transports,” said Jeremy Goodman, MBA-HCA, director of Transport, Outreach & High Risk Program. “Our partnership with HALO-Flight has enabled us to reach newborns, infants and children with life threatening illnesses or injuries quickly and safely.” Transport Services obtained new, state-of-the-art lifesaving equipment for patients and Transport crews and began offering training sessions for referral facility healthcare providers on neonatal and pediatric topics in 2012. Through this initiative, professionals from throughout Driscoll’s service area came to learn about the best possible care of infants and children during the fourhour sessions, which were held at the hospital and Driscoll’s specialty clinics in Laredo, McAllen, Harlingen and Brownsville. Continuing education credits were offered for registered nurses. New equipment obtained by Transport Services in 2012: • Zoll X-Series Monitor Defibrillator: This defibrillator allows Transport personnel to see the underlying heart rhythm while continuous cardiopulmonary resuscitation is in progress, preventing them from having to stop or pause compressions. Driscoll’s Transport team was the first in the southwestern United States to utilize this technology. • High frequency ventilator transport incubator: For the smallest neonatal patients, this offers the most effective type of mechanical ventilation for lung and circulatory recruitment and ventilatory maintenance. • Equanox Regional Oximetry System: This monitor gives immediate feedback to the oxygenation of organs past the gut and kidneys so that the Transport personnel can make changes needed for best outcomes. • Gentex SPH-5 helmets: These industry-leading flight helmets for Transport personnel provide unsurpassed protection and safety. • G&B Defiant flight suits and uniforms: The fire, chemical and static resistance of these suits and uniforms gives Transport personnel an unprecedented level of protection. 8. Before Your Very Eyes C. Ivan Wilson Patient Support Center named for champion of children’s healthcare The freshly painted, tan stucco walls of the C. Ivan Wilson Patient Support Center served as a backdrop June 4 for the building’s ribbon-cutting ceremony, which included the unveiling of a bronze bust of Wilson in the foyer. The building is a fitting testament to the man who has been actively involved with Driscoll Children’s Hospital for decades, said Steve Woerner, Driscoll president and chief executive officer. The bronze bust of C. Ivan Wilson can be seen in the foyer of the C. Ivan Wilson Patient Support Center. 9. “Ivan has been an instrumental part of the Driscoll team for 30 years. Our organization has flourished due in large part to his selfless efforts. He has never lost sight of Driscoll’s mission – to offer hope and healing to children in an environment of trust, compassion and care.” Wilson became a trustee of the Robert Driscoll and Julia Driscoll and Robert Driscoll Jr. Foundation in 1982 and a member of the hospital’s Governing Board in 1983. He has served as treasurer of the board and was its chairman from January 2001 to September 2011. He remains a board member. Wilson has long been a champion of high-quality healthcare for the children of South Texas, and his dedication to Driscoll has inspired many people. • The C. Ivan Wilson Patient Support Center was formerly a synagogue. • Renovation of the 13,700-square-foot building began in August 2011. • New features include marble flooring in the entryway, high ceilings and solid wood paneling. • Once all renovations are complete, Driscoll will provide a variety of patient support services in the building. Cutting the ribbon June 4 were (from left) Steve Woerner, Driscoll president & CEO; Joe Fulton, Driscoll Foundation trustee; Lenora Keas, Driscoll Children’s Hospital Governing Board member; Loyd Neal, chairman of the Governing Board; Sam L. Susser, Driscoll Foundation trustee; C. Ivan Wilson, Governing Board member; Wilson’s wife, Lola; and Corpus Christi Mayor Joe Adame. 10. 11. Milagros, Age 7 - Rio Grande City, Texas Because we keep the mission and vision of Clara Driscoll close to our hearts, Driscoll believes in going above and beyond to serve the children of South Texas. These crowning achievements earned in 2012 are evidence that Driscoll Children’s Hospital strives for excellence in everything we do. Millie overcomes challenges and amazes Driscoll staff Milagros, or “Millie,” has been part of the director of Driscoll’s Kidney Center, it’s not and now attends first grade while her dialysis Driscoll Children’s Hospital family almost since uncommon for children to need another appointements continue three to four times a birth. At three days old she was diagnosed transplant later in life. They often need the week. with infantile polycystic kidney disease and not support and commitment of the family to get expected to live. She was transported from her through it. home in Rio Grande City to Driscoll where she was admitted into the Neonatal Intensive Care Unit (NICU) and placed on a ventilator. At one week old, her kidneys were removed, requiring dialysis five days a week. Two years later, Millie underwent a kidney transplant at Driscoll. Today, at age 7, Millie is receiving dialysis and awaiting another kidney transplant at Driscoll. According to Samhar Al-Akash, MD, medical “It’s amazing to see how much she’s grown!” social worker Leticia Castaneda said. “She’s all “Dialysis can be hard on other children—not girl – a little diva – and despite her hardships, Millie. She continues to thrive and do so well she grows and learns every day.” because of her family and their involvement in her care here at Driscoll; they bring her to all her appointments, stay with her during dialysis. Their commitment shows.” Throughout her experiences, Millie – whose first language is Spanish – has learned English 12. Crowning Achievements Driscoll’s pride is evident in Joint Commission accreditation “In achieving Joint Commission accreditation, Driscoll Children’s Hospital has demonstrated its commitment to the highest level of care for its patients. ” - Mark Pelletier, RN, MS, executive director, Hospital Programs, Accreditation and Certification Services for the Joint Commission 13. After the Joint Commission survey in April, Driscoll Children’s Hospital earned their Gold Seal of Approval™ for accreditation by demonstrating compliance with the organization’s national standards for healthcare quality and safety in hospitals. The award recognizes the hospital’s dedication to continuous compliance with the Joint Commission’s state-of-the-art standards. has demonstrated its commitment to the highest level of care for its patients,” said Mark Pelletier, RN, MS, executive director, Hospital Programs, Accreditation and Certification Services for the Joint Commission. “Accreditation is a voluntary process and I commend Driscoll for successfully undertaking this challenge to elevate its standard of care and instill confidence in the community it serves.” During the rigorous, unannounced survey, a team of Joint Commission experts evaluated Driscoll for compliance with standards of care specific to the needs of patients, including infection prevention and control, leadership and medication management. Joint Commission accreditation reflects Driscoll’s investment in quality on a dayto-day basis and helps the hospital further pursue a culture of excellence, said Donna Quinn, Driscoll vice president of Operations & Quality. “In achieving Joint Commission accreditation, Driscoll Children’s Hospital “To be re-accredited speaks to the quality of care and service we provide to our patients and pride in what we do.” Driscoll achieves Level trauma designation In early 2011, Driscoll began the process toward becoming designated as a Level III Trauma Facility. After submitting a comprehensive application and a formal survey of the hospital’s trauma capabilities in October 2011, the Texas Department of State Health Services designated Driscoll Children’s Hospital as an Advanced (Level III) Trauma Facility in June 2012. The state designation is valid for three years. III Being a Level III Trauma Facility means Driscoll has the equipment, structure, physicians and nurses to provide care for all major and severely injured pediatric trauma patients in the region, 24 hours a day, seven days a week. In Texas, Driscoll serves as the only stand-alone pediatric Level III Trauma Facility. “Driscoll Children’s Hospital was the first hospital in South Texas to provide emergency services exclusively for children,” said Mike Mohat, senior director Emergency/Intensive Services. “This designation further demonstrates Driscoll’s commitment to providing the best care for children.” Driscoll’s Trauma Team includes Haroon Patel, MD, pediatric surgeon; Norma Medina, trauma registrar; Felicia Powell, inpatient clinical coordinator; and Mike Mohat, senior director Emergency/Intensive Services. 14. Crowning Achievements Labs receive certification In 2012, the laboratories at Driscoll Children’s Hospital and Driscoll Children’s Urgent Care – Corpus Christi were certified by the College of American Pathology (CAP) for the next two years. Driscoll employees contributed to achieve 99.5 percent compliance. During the unannounced CAP accreditation process - designed to ensure the highest standard of care for all laboratory patients inspectors examined the laboratories’ records and quality control procedures for the past two years. CAP inspectors also examined laboratory staff qualifications, equipment, facilities, safety program and records, and overall management. Laboratories at Driscoll Children’s Hospital and Driscoll Children’s Urgent Care – Corpus Christi achieved 99.5 percent compliance. 15. “Preparation is a continual, daily process,” said Tecia Carter, director of Laboratory. “Because of the dedication of our Lab employees, we received recertification, ensuring that our laboratories provide the highest quality of care.” Driscoll’s Cottage Shop voted Best of the Best Readers of the Corpus Christi Caller-Times voted the Cottage Shop at Driscoll Children’s Hospital the no. 1 consignment store in the newspaper’s 2012 Best of the Best competition. While many businesses pursue Best of the Best recognition every year, receiving the top title was a pleasant surprise for the Auxiliary to Driscoll Children’s Hospital, who operates the Cottage Shop. The Cottage Shop offers gently used and new merchandise at bargain prices, including men’s, women’s and children’s clothing, toys, household items and collectibles. The store’s first priority is to provide clothes and necessities to patients and their families who are in need, and 100 percent of the proceeds from sales go back to the hospital. The store’s success is due simply to a hardworking group of volunteers and staff, Saenz said. “They give to the Cottage Shop with all their heart. The shop looks amazing and is always neat and organized, thanks to the leadership of the manager, Susan Quiroz.” “The staff was super excited, proud and surprised,” said Lizette Saenz, director of Volunteer Services at Driscoll. “They had no idea this was going to happen. The Cottage Shop has come a long way from its beginnings as a small room in the basement of the hospital to a brand new building with more than 1,300 square feet.” • The Cottage Shop has raised more than $500,000 for the Auxiliary and has provided thousands of items at no cost to Driscoll patients and families that are in need. • $155,000 in earnings (2011 – 2012), the most since opening in 1996. The Cottage Shop staff includes (from left to right) Dot Van Burkleo, Rosemary Fischer, Mary Jo Slaughter, Lin Orser, Yen Doan, Susan Quiroz (manager), Kathy Jenkin, Kelly Reynolds, Mathilde Schneider, Daniel Gunn and Sue Swanson. 16. Crowning Achievements Driscoll website now in Spanish Recognizing that many of the families served by Driscoll are Spanishspeaking or prefer to read in Spanish, the hospital’s Marketing and Public Relations Department began to include Spanish content on the website soon after its launch. “We are mindful of the needs of the communities we serve,” said Tammy Weaver, assistant vice president of Marketing and Community Relations at Driscoll. “Our print materials are translated to Spanish for our patients and families. Our website was the next logical step.” The website continues to grow with the latest addition called “Physician and Staff Resources,” which provides a secure portal for physicians and staff to reach various Driscoll applications, even from outside the hospital. Driscoll Children’s Hospital launched a newly designed website in January 2011, and that was only the beginning of its evolution to become an indispensable tool for patients and families, the community, employees and physicians. 17. Since the redesigned website’s launch in 2011, visitors have nearly doubled. The additions of Spanish-language content and physician and staff resources are examples of how the website will be continually updated to accommodate the needs of its audiences, Weaver said. In December of 2012, more than 17,000 people viewed 70,372 pages. Driscoll residents’ pass rate amazes In 2012, Driscoll Children’s Hospital’s graduating residents who took the latest American Board of Pediatrics (ABP) certification exam in general pediatrics passed on their first attempt, continuing a trend that surpasses the total annual pass rate. Certification through the exam, administered once a year in October, has one objective – to promote excellence in medical care for children and adolescents. The ABP certification pass rate for pediatric residents at Driscoll Children’s Hospital for the past three years has been 98 percent, ranking them in the top 5 percent of the more than 200 pediatric residency programs in the country, said William Dirksen, MD, Driscoll director of Medical Education. In contrast, the total pass rate for candidates taking the ABP general pediatrics exam in 2009, 2010 and 2011 was 79.1 percent, 76.1 percent and 75.7 percent, respectively, according to the ABP. The ABP certification exam is a one-day test given to physicians who have finished three years of pediatric residency training. Physicians must have a valid, unrestricted, permanent medical license to be eligible to sit for the test. Certification is valid for seven years after which physicians must recertify by taking the ABP’s Program for Maintenance of Certification in Pediatrics recertification exam. The success of Driscoll’s residency program can be attributed largely to the hospital’s Governing Board, administration, faculty and staff, all of whom are dedicated to fostering excellent pediatricians, Dr. Dirksen said. “I have been blessed to have the necessary support to create an environment where aspiring physicians can be trained to become the best pediatricians in the world. Driscoll faculty has been outstanding in their commitment to the teaching and mentoring of our residents.” “The ABP certification pass rate for pediatric residents at Driscoll Children’s Hospital for the past three years has been 98 percent, ranking them in the top 5 percent of the more than 200 pediatric residency programs in the country.” -William Dirksen, MD, Driscoll director of Medical Education Driscoll’s graduating residents with American Board of Pediatrics certification are (from left) Ifeanyi Mbadugha, MD, Karen Tuano, MD, Beatriz Cornelius, MD, Sabeen Rani, MD, Sabrina Sargado, MD, Sonia Mathew, MD, Devasena Iyer, MD, Hongmei Jiang, MD, Beatriz Teppa, MD, Piyali Sengupta, MD, Kristin Fleming, DO, and Frank Ayestaran, MD. 18. Crowning Achievements New CPOE system enhances patient safety In the continuing journey to provide the safest environment for our children, Driscoll Children’s Hospital implemented computerized physician/ provider order entry (CPOE) on Sept. 26, 2012. CPOE is a system that allows direct entry of medical orders by the person with the licensure and privileges to do so. Physicians have traditionally hand-written or verbally communicated orders for patient care, which are then transcribed by unit clerks, nurses and ancillary staff before being carried out. A 2006 report by the Institute of Medicine estimated that a hospitalized patient is exposed to a medication error each day of his or her stay. Studies of CPOE suggest the medication error Noorullah Akhtar, MD, Driscoll medical director of Information Systems, reviews the CPOE system with Leslie Bland, project manager. 19. rate can be reduced by 80 percent, and errors that have potential for serious harm or death for patients can be reduced by 55 percent. The key to the successful implementation at CPOE uses current, specific patient information such as weight or allergies to prevent possible errors, augmenting physicians’ decision-making process by providing edits and relevant information at the time of order entry. management team consisting of physicians, “With CPOE there is no possibility of illegible orders, eliminating potential confusion between what the physician orders and what the pharmacists, nurses and other caregivers see,” said Noorullah Akhtar, MD, Driscoll medical director of Information Systems. “This ensures the quickest and easiest retrieval of orders on a consistent basis.” Driscoll can be attributed to a strong project allied health, nursing, the Information Systems Department and senior leadership. The team identified these key elements to ensure that the change from a paper to an electronic environment was well executed: •Frequent training and retraining Physicians using CPOE are provided real-time alerts identifying possible patient safety risks such as allergies and drug-drug interactions, Dr. Akhtar said. •Staff who understand both information systems and clinical science Driscoll’s goal at CPOE implementation was to have 75 percent of the orders entered electronically. After the first week of implementation, over 90 percent had been achieved. •Understanding the redesigned CPOE workflow “This is a reflection of the dedication of our physicians, residents and clinicians to providing a safe environment for the care of our children,” said Karen Long, Driscoll vice president and chief patient care officer. •Resource allocation for planning and training •Order set creations with key clinical stakeholders •Support plan for go-live and continued support 20. Crowning Achievements Driscoll Health Plan – Making a difference in South Texas For more than 12 years, Driscoll Health Plan (DHP) has been committed to carrying out Clara Driscoll’s vision of caring for the children of South Texas by providing quality healthcare to more than 106,000 of its Children’s Health Insurance Program (CHIP) and State of Texas Access Reform (STAR/Medicaid) members in 24 counties throughout South Texas. Through a commitment to its members and the communities it serves, DHP has become an innovator in improving access to healthcare, providing preventive education and developing programs aimed at improving quality health outcomes. Some of DHP’s quality initiatives that have had a significant impact on the health of its members and the community are: 21. Asthma, considered the most common chronic disease among children, continues to increase across the nation and is the most prevalent disease in the DHP service area. DHP strives to be a leader in improving the quality of care and outcomes for its members with asthma by using nationally recognized clinical care guidelines from the American Academy of Pediatrics and the National Heart, Lung, and Blood Institute. Through the provision of resources and intensive education on care and treatment of asthma for providers, members and their families, DHP has exceeded state and national averages for this quality measure for the past three years. Use of appropriate asthma medication This program was designed to reduce dental care surgeries by providing education on oral healthcare to parents and collaborating with pediatricians and pediatric dentists on fluoride application. Children requiring operating room services with general anesthesia decreased 18 percent in the first two years of the program. Virtually no children who received dental varnish required operative intervention, resulting in a cost saving of $241,000. This program was originally introduced in the Nueces Service Delivery Area, but based on its success, it is anticipated that it will be introduced in the Hidalgo Service Delivery Area in the near future. Oral health initiative Through meetings with obstetricians/ gynecologists and delivering facilities regarding the need to eliminate non-medically indicated elective inductions, DHP saw a 78-percent reduction in elective inductions from 2008 to 2011. This significantly decreased neonatal intensive care unit admissions for infants and decreased traumatic birth rates by more than 75 percent. Education on elective inductions resulting in pre-term deliveries Childhood/ adolescent wellness care and childhood immunization Cadena de Madres (Network of Mothers) Program DHP continuously monitors and facilitates health maintenance and provides immunizations for children against specific, preventable childhood diseases through timely wellness visits. Importance is placed on children and adolescents receiving annual well-care visits and keeping immunizations up to date. For children ages 3, 4, 5 and 6 and adolescents ages 12 through 18, DHP exceeded state and national averages for wellcare. DHP also exceeded the national average for children 2 years old receiving immunizations recommended by the Centers for Disease Control and Prevention. This program began in 2006 in Nueces and San Patricio counties for the purpose of reducing premature deliveries through nutritional and pregnancy education baby showers. DHP saw an 8-percent reduction in premature births in the first year of the program. Based on its ongoing success, Cadena de Madres was offered in Cameron, Hidalgo, Starr and Willacy counties beginning in March 2012. Starting in January 2013, the program will be offered in Webb and Zapata counties as well. 22. 23. Scarlett, Age 5 - Corpus Christi, Texas Enhancements to the high-quality care we offer children are possible thanks to those who support the mission of Driscoll Children’s Hospital. Like magic genies, our community friends have helped us in fulfilling wishes through their support in 2012. Scarlett, age 5, is one of Rehabilitation Services’ shining stars Scarlett has made great strides since she home is extremely important for success and “Scarlett has a great memory and reminds became a patient in Driscoll’s Rehabilitation improvement, and Scarlett has proved to be a me what games I had promised her from Services Department in April 2012. The 5-year- hard worker in that respect also, Whiteneck said. the previous session,” Whiteneck said. “The old came to Driscoll to receive treatment for childhood apraxia of speech, a motor speech disorder, and phonological processing disorder, which causes pronunciation errors in speech patterns. Speech Language Pathologist Julie Whiteneck said Scarlett has embraced therapies that Scarlett has seen other therapists besides those at Driscoll, said her father, Donald Hitt, but it was at Driscoll that she really started to excel. best thing about her is her beautiful smile, bubbly personality and bigheartedness, which is seen when she helps other children in our department while they’re playing.” “We didn’t see much improvement until we came to Driscoll. She’s been improving constantly and it’s been great.” help her better produce sounds, syllables and Speech therapy isn’t all work for Scarlett. She words and improve her motor planning for enjoys incorporating games and crafts into her speech movements. Practicing her skills at therapy sessions. 24. Wishes fulfilled With the support of the communities across South Texas, Driscoll Children’s Hospital is able to carry on the mission and vision of Clara Driscoll. The generosity shown by our community friends at our annual fundraisers makes a difference in the lives of children. Fiesta de los Niños exceeds expectations At the 20th annual Fiesta de los Niños, Steve Woerner (left), Driscoll president and chief executive officer, recognized co-chairs Suzanne Almond and Janie Hoskins along with Rich Tuttle, regional director external affairs for title sponsor Flint Hills Resources. Driscoll’s 20th annual Fiesta de los Niños, held Feb. 3, 2012 at the American Bank Center in Corpus Christi, showed that there’s no shortage of support for the children of South Texas. Net proceeds of $620,000 surpassed organizers’ 25. expectations and will go toward the renovation and expansion of Driscoll’s Emergency Department. The fundraiser featured live, silent and bid-board auctions, a barbecue dinner and entertainment by country music artist Tracy Lawrence. Whataburger donated $40,000 toward Driscoll Children’s GALA during a press conference held March 8 at Driscoll Children’s Quick Care – McAllen. Pictured, left to right, are Reagan Florence, Driscoll director of Development in the Rio Grande Valley; Rhonda and Chuck Sellman, GALA co-chairs; Paul McDaniel, GALA co-chair; Earl Massie with Re/Max 1st Choice; Hugh Dobson, member of Whataburger’s founding family; and David Cantu, Whataburger director of operations. GALA benefits Valley clinics Driscoll supporters had a good ol’ time at Driscoll Children’s GALA, a fundraiser held April 20 in Mercedes in the Rio Grande Valley. Formerly known as Fiesta de los Niños, the event included cocktails, a barbecue dinner, silent and live auctions and dancing to the music of Scott Randolph & The White Lightning Band. More than $110,000 in net proceeds was raised, all of which will benefit Driscoll’s Rio Grande Valley clinics. Children’s Miracle Network Telethon caps off banner fundraising year For more than two decades, Driscoll Children’s Hospital and its longtime partners KIII-TV 3 in Corpus Christi and KGBT-TV 4 in Harlingen have staged the Children’s Miracle Network Telethon, bringing viewers true-tolife stories of children meeting tremendous challenges with the help of South Texas’ finest healthcare professionals. In 2012, for the first time, the event was televised live from La Palmera Mall in Corpus Christi. In the Rio Grande Valley, KGBT once again generously hosted the event at their Harlingen studio. At the Children’s Miracle Network Telethon were, left to right, Joe Gazin, KIII-TV 3 anchor; Lola and C. Ivan Wilson, Driscoll Children’s Hospital Governing Board member; and their son, Alan Wilson. Months of fundraising by national sponsors leads up to the telethon. The broadcast shows viewers how Driscoll Children’s Hospital is providing exceptional pediatric 10th annual Radiothon was a hit On March 2, 2012, K-99 (KRYS 99.1) teamed up with Driscoll Children’s Hospital and McDonald’s for the 10th annual Radiothon. The one-day event, broadcasted live from the main lobby of the hospital, featured inspirational stories of hope and healing from patients, parents, physicians and staff. The community donated a total of $65,458 during the Radiothon to benefit Driscoll patients. healthcare services to children in 31 South Texas counties. To meet those needs with new physicians, equipment and programs, fundraisers such as the Children’s Miracle Network Telethon are crucial. And the community responds. 2012 was a banner year for Children’s Miracle Network fundraisers, with more than $2.5 million being raised throughout South Texas. “Driscoll Children’s Hospital is thrilled with the outpouring of support from so many generous people, organizations and corporations,” said Martha St. Romain, Driscoll vice president of Development. “It is proof that South Texans believe their children deserve the highest level of specialized healthcare that only Driscoll can provide.” Annual Singer Songwriter Showcase, Golf Classic were a winning combination Some of country music’s biggest songwriters took the stage Oct. 4 at Driscoll Children’s Hospital’s annual Singer Songwriter Showcase at the Corpus Christi Country Club. Artists included singer David Lee Murphy, Nashville Songwriters Hall of Fame member Bob DiPiero and songwriter Scotty Emerick. The concert preceded Driscoll’s 17th annual Golf Classic on Oct. 5, also held at the Country Club. Both events raised net proceeds of $168,500, which will benefit Driscoll Children’s Hospital. 26. Wishes fulfilled Driscoll, Stripes celebrate achievement of $1 million commitment ahead of schedule. The early milestone was due to funds raised at Stripes stores throughout April during the 2012 Children’s Miracle Network Balloon Campaign. Representatives from Stripes joined Steve Woerner, Driscoll president and chief executive officer, and staff with the Stripes Child Life Program at Driscoll Children’s Hospital to celebrate the fulfillment of Stripes’ $1 million commitment to the hospital. At a press conference May 9, officials from Stripes Convenience Stores announced that their $1 million commitment to the Stripes Child Life Program at Driscoll Children’s Hospital was reached one year 27. “Stripes has made a dramatic difference in helping Driscoll Children’s Hospital expand the support services we offer to our patients and their families,” said Martha St. Romain, Driscoll vice president of Development. “We are pleased to recognize and celebrate Stripes’ significant fundraising accomplishments.” The $1 million commitment to the Stripes Child Life Program at Driscoll Children’s Hospital was made in May 2009 by Sam L. Susser, president and chief executive officer of Susser Holdings Corp. and Steve DeSutter, president and chief executive officer for Stripes. Through the Stripes partnership, Driscoll has: • Hired three additional Child Life specialists • Created two Teen Lounges • Conducted numerous positive activities from bingo to movie nights • Formed special support groups to help patients and families who may be dealing with chronic illnesses or the loss of a loved one Auxiliary’s contributions benefit hospital, patient programs Driscoll Children’s Hospital is fortunate to have a group of selfless individuals who dedicate their time to serving the organization and making a difference in the lives of children. With active volunteers in Brownsville, Corpus Christi and McAllen, the Auxiliary to Driscoll Children’s Hospital continues to grow. From 2011 – 2012, more than 300 volunteers gave 80,000 hours of service, and during the summer, 120 teens contributed 6,400 hours through the Auxiliary’s Volunteen Program. Driscoll Children’s Specialty Center – Brownsville and Driscoll Children’s Medical Plaza – McAllen benefitted from the efforts of the Auxiliary. The annual Christmas in July toy drive in Brownsville was a record-breaking success; with toys received from this event, each patient who visits the clinic in Brownsville receives a toy to take home. At Driscoll Children’s Medical Plaza – McAllen, with donations from the community, the Auxiliary was able to contribute to various clinic improvements including the purchase of a new vein finder, televisions for the waiting areas and artwork to decorate the clinic. The Auxiliary’s efforts extend beyond clinic and hospital improvements. Several of their annual events, such as the Book Sale and Holiday Card sales, go toward three scholarships that are awarded each year: The Clara Driscoll Spirit Scholarship for student volunteers, the Dr. James A. Duff “Have a Heart” Memorial Scholarship for current and former cardiac patients and the Marcia K. Wilcox Memorial Scholarship for Hematology/Oncology patients. In 2011 – 2012, five scholarships were awarded to deserving students. Each year, the Auxiliary contributes to the Children’s Miracle Network Telethon in Corpus Christi and Harlingen and gives to several events such as the Chemo Kids Fish Off, Fiesta • More than 300 volunteers with 80,000 hours of service de los Niños and the annual Remembering Our Children • 120 summer teens with 6,400 hours of service memorial. The Cottage Shop, • Five scholarships awarded to student volunteers, cardiology patients, the Auxiliary’s resale shop, contributes an average of hematology/oncology patients $3,000 in vouchers for clothing • Gave $3,000 in Cottage Shop vouchers to patients and families and other items to patients and families and $20,000 in toys for • Purchased $20,000 in toys for patients (inpatient and outpatient) patients annually. 28. 29. Christien, Age 6 - Port Lavaca, Texas In 2012, Driscoll was fortunate to begin projects that will continue to enrich the hospital’s services and bring the extraordinary to the children of South Texas. We are excited to offer a look at what’s coming up for 2013…a Glimpse into the Future. Driscoll is comfort zone for heart patient, Christien, and his parents Six-year-old Christien is an active first-grader Although they have to drive to Corpus Christi treatment, has become a friend of the boy’s who is learning to read and enjoys playing from their home in Port Lavaca, Christien’s family. video games. He’s been a member of the parents wouldn’t entrust any other facility with Driscoll Children’s Hospital family since he was his care, said his mother, Sandra Lopez. born. At 6 months old, he needed open heart surgery due to a congenital heart defect called tetralogy of Fallot. Christien has since had two additional heart surgeries at Driscoll and will need more in the future, said Paige Cooper, registered nurse with Driscoll Health System – Pediatric Cardiology. “I bring him to Driscoll because of the “Christien knows Paige by name,” Lopez said. “She’ll say, ‘If you need anything just call me.’ It’s like family here. It’s a bond that’s unreal.” technology and the help and comfort you receive. Everybody is generous and nice here and they’re interested in how your child is doing.” Cooper, who closely follows Christien’s 30. A glimpse into the future New children’s market to be unveiled Thanks to a $30,000 gift from H-E-B, children receiving rehabilitation therapy at Driscoll Children’s Hospital will soon be able to utilize a new minigrocery store, called the H-E-B Kids’ Market. In November 2012, installation of the 600-squarefoot area began. The market includes small grocery carts and baskets, shelves of child-friendly food packages, plastic produce, a frozen food section, checkout stand, a touch screen cash register with bar code scanner and more, which can all be incorporated in a child’s speech, physical or occupational therapy. The H-E-B Kids’ Market further enhances the 31. ability of the Driscoll Children’s Hospital Outpatient Rehabilitation Department to incorporate play into any therapy activity. With the physical therapists, children can improve their standing and balancing ability by reaching and picking items from high and low shelves. Pushing a grocery cart can help those who need to work on walking. In a play kitchen next to the grocery store, they can choose where to store the food. Speech therapists can help children improve language skills by having them name, match, categorize or describe products. And with Driscoll’s occupational therapists, children can work on problem solving by planning a meal, purchasing items, making change and generally improving their fine motor skills. The new market includes: With the completion of this unique market nearing, Driscoll Children’s Hospital is excited to unveil their new addition in early 2013. • Checkout stand with a touch screen cash register, bar code scanner and more • Small grocery carts and baskets • Shelves of child-friendly food packages • Plastic produce • A frozen food section Hospital to celebrate 60 years in South Texas Clara Driscoll, the founder of Driscoll Children’s Hospital, was a giving woman with a pioneering spirit. She was the heir to a South Texas cattle, oil and land empire, and in her lifetime she became a businesswoman, author, philanthropist and politician. Before she passed away in 1945, Driscoll specified in her will that the bulk of her family fortune be used to establish Driscoll Foundation Children’s Hospital in Corpus Christi. It was dedicated on February 22, 1953 as a two-story, 100-percent charity hospital with 25 beds, and it was the first free-standing children’s hospital in South Texas. Today, Driscoll Children’s Hospital is a 189-bed, tertiary care, regional referral center that offers medical and surgical services to children in 31 counties and 33,000 square miles of South Texas. Driscoll Children’s Hospital will celebrate its 60th anniversary in 2013. Clara Driscoll to be honored with Texas historical marker In conjunction with Driscoll Children’s Hospital’s 60th anniversary, the Nueces County Historical Commission and the Clara Driscoll Chapter of The Daughters of the Republic of Texas will recognize Clara Driscoll with a historical marker, to be dedicated at the hospital in April 2013. The marker will honor Driscoll as an important and educational part of local history. THEN: 25 patient beds 4 surgical suites Served children from five South Texas counties More than100 volunteers Approximately 150 employees NOW: 189 patient beds 8 surgical suites Serves children from 31 South Texas counties More than 300 volunteers Approximately 1,800 employees 32. It’s no secret: Driscoll Magic is successful because of the support of the community. Thankful for the wealth of support in 2012, Driscoll Children’s Hospital gave back more than $32 million to the communities we serve. 33. Driscoll residents make a difference in the community Driscoll Children’s Hospital residents reached out in different ways to give back to the community in 2012. In April, two secondyear residents, Shuya Wu, MD, and Santiago Encalada, MD, used a $3,000 Community Access to Child Health (CATCH) grant from the American Academy of Pediatrics (AAP) to vaccinate children, educate families about vaccination and research barriers to vaccination at the Women’s Shelter of South Texas in Corpus Christi. CATCH grants are awarded by the AAP twice a year on a competitive basis to pediatric residents to address the needs of children in their communities. “We noticed that children at the Women’s Shelter oftentimes had not received required vaccinations, leaving them vulnerable to disease,” Dr. Wu said. Through their partnership with the Women’s Shelter, doctors Wu and Encalada administered questionnaires to families to learn about the barriers they were experiencing in getting vaccinations for their children. On July 28, Driscoll residents participated in the 47th annual Nueces County Medical Society Health Fair at the American Bank Center in Corpus Christi. Working with Driscoll physicians, they helped perform more than 150 sports physicals for school students at no charge. Living program, a partnership with the Corpus Christi Parks and Recreation Department that is designed to teach students in the Latchkey afterschool program about healthy diets and exercise. Residents visited Menger Elementary School every other week, helping children prepare a healthy snack and do a fun exercise. The hands-on lessons have included food types, the plate method, energy balance and portion sizes. Plans are to expand to four sessions per school at additional schools. And, during the end-of-year holidays, Driscoll residents joined the Parks and Recreation Department to conduct a similar program for children called Vacation Station. Also, residents organized the Lock in Healthy 34. Driscoll staff speak to growing number of audiences Driscoll’s speaker’s bureau was highly active in 2012 as staff shared information about the hospital, its programs and medical specialties to a growing number of civic clubs, professional organizations and other groups. Driscoll employees and volunteers spoke to more than 1,100 people in the community, and more groups in Driscoll’s service area have begun to host speakers on a regular basis. Topics that have been shared with the groups include rehabilitation services, the Kidney Transplant Program, immunization, child seat safety, organ donation, volunteer opportunities, the Bariatric Program and many others. Phuong Huynh, MD, sports medicine physician, speaks to the Kiwanis Club of Corpus Christi. Compliments from audiences and expressions of appreciation for the amazing things being done at Driscoll are common. “You’ve got rock stars over there,” a Rotary Club organizer said in 2012 after hosting a Driscoll speaker. “I wish you guys treated adults.” 35. Speaker’s bureau activity for 2012 Speaking opportunities: 53 Driscoll speakers: 32 Clubs/organizations: 30 Average number of audience members: 20 Outreach from Injury Prevention was plentiful in 2012 The Injury Prevention Program (IPP) at Driscoll Children’s Hospital promotes the health and safety of children through a variety of outreach activities, including lectures, individual meetings and education, use of media and public events. and Bike to School Safety Day in October, IPP staff visited Garcia Elementary School in Corpus Christi and gave 40 helmets to students. During these events, staff ensured each helmet fit its owner properly. In 2012, child passenger safety, bicycle safety and heat awareness were particularly important subjects. Through the Keep Your Kids Safe Program, conducted in partnership with Kohl’s Department Stores, Driscoll’s IPP staff helped spread information on these topics to the South Texas community. At a press conference at Driscoll in May, IPP staff launched an ad campaign promoting the message, “Never Leave a Child Alone in a Car...Check the Back Seat,” on Corpus Christi city buses and billboards in Laredo and Victoria. The campaign addressed an alarming trend in Texas, in which children were being left unattended in cars during record-breaking heat waves. Throughout the year, IPP staff conducts free child safety seat inspections for the public in order to promote safety. Families can make an appointment and bring their vehicle to Driscoll or attend special inspection events at sites such as Kohl’s. Driscoll’s Injury Prevention specialists check the seats for proper installation, advise parents and caregivers on how to choose the right car seat and help install them. In order to ensure that children not only use bicycle helmets, but use them properly, IPP staff attended special events in 2012 – big and small – to promote bicycle safety. During a Spring Break event at McCaughn Park in Corpus Christi in March, they gave approximately 300 helmets to children. And on National Walk It was important for Driscoll’s IPP staff to spread the message that it only takes a few minutes for a child to be at risk of death and serious injury in a hot car, said Maricruz Cantu, Driscoll Injury Prevention specialist. “To avoid tragedies, parents and caregivers should make it a habit to check the back seat every time they exit a car and remember to never leave a child alone in a car. Whether you are a parent, caregiver or community member, we can all help save lives and prevent tragedies.” 36. Every holiday seas on, employees dona te to the Food Bank of Co rpus Christi. patients Physicians connect with ns. nio reu ual ann during 37. to p ng smiles Visitors bri s. atients’ face Driscoll empl oyees provid e valuable information at communit y health fairs. Summ er cam ps give lifelon g mem patients ories. Driscoll empl oyees particip ate in commun raising awaren ity walks ess and fund s for importan t causes. staff Care Unit (NICU) Neonatal Intensive lives. hy alt he e rat tes celeb and NICU gradua Even when they ’re in the hospita l, patients don’t miss out on the fun of trickor-treating. Oncol o staff a gy patients way fr om ch enjoy a day emoth o erapy f fishing wi t and tr eatme h clinic nt roo ms. p normalize Teddy bear hospitals hel ent for the healthcare environm e staff Lif ild Ch children and give any t rec cor to ity un the opport pital hos ing ard reg ons pti nce misco . equipment Holiday c ard a holiday ca rtists honored at th rd collecti e on unveil ing. 38. GRAND TOTAL $32,332,124 As the first free-standing children’s hospital in South Texas, Driscoll has enjoyed an abundance of community support, and it is from our heart that we give back to the communities we serve. Graduate medical education: The unreimbursed cost of Driscoll’s pediatric residency program. Patient financial assistance and Medicaid shortfall: The costs of care delivered to patients who do not qualify for government programs and do not have the ability to pay, combined with the costs of treating Medicaid patients who are not reimbursed at full cost by the Medicaid program. Pediatric sub-specialties support: Driscoll subsidizes the expenses of physician groups in order to help the communities it serves have access to pediatric specialists who otherwise would not practice in the region. Community outreach: Costs associated with Driscoll’s activities that help to educate, protect and/or improve the community’s health or safety. 39. Patient financial assistance and Medicaid shortfall: $12,960,448 Medicaid shortfall: $8,223,140 Patient financial assistance: $4,737,308 Graduate medical education: $2,470,850 Pediatric sub-specialties support: $15,876,511 Community outreach: $1,024,315 40. 41. Driscoll Children’s Hospital Governing Board January 2012 - December 2012 WilliamAllen, MD Murray Bass, Jr. Mary Clark (began June 2012) Jim Devlin William Dirksen, MD Martha Hinojosa Lenora Keas Reba Cardenas McNair Loyd Neal Manette Scanio (through May 2012) León Smith-Harrison, MD Bill Sterett C. Ivan Wilson Steve Woerner Development Foundation Board of Directors 2012-2013 Officers Directors Trustees Emeritus Mary Clark President Edgar Cortes, MD Ann Engel Diane Gates Nancy Hawn Alex Kirkland Marc Layton Gerald Eckel Bernard Paulson Rich Tuttle Bob Cuvelier Vice President Julie Buckley Treasurer Wes Hoskins Secretary Manette Scanio Past President Bill Moffitt Liz Nisbet Sherry Rumley Rhonda Sellman Roger Timperlake, MD Richard Valls, Jr. Staff Steve Woerner President & CEO Martha St. Romain Vice President Development Sally Wallace Chad Wilfong 42. Driscoll Children’s Hospital Senior Leadership Steve Woerner, President and Chief Executive Officer Eric Hamon, Executive Vice President and Chief Financial Officer Donna Quinn, Vice President Operations and Quality Bill Larsen, Vice President Human Resources Gregory Ward, Vice President Finance Karen Long, Vice President Patient Care Services Dale Obermueller, Vice President Clinic and Physician Practices Martha St. Romain, Vice President Development Jeanene Anthony, Vice President Business Development & Planning Mary Dale Peterson, MD, President/CEO, Driscoll Health Plan Trish Carr, Assistant Vice President Nursing Operations Richard Foster, Assistant Vice President Support Services Tammy Weaver, Assistant Vice President Marketing & Community Relations Eduardo Gomez, Administrator Data Integration, Decision Support & Analytics Jan Kottke, Clinic Administrator Jennifer Henderson, General Counsel Annette Shook, Executive Director Physician Relations & Recruiting 43. Produced by Driscoll Children’s Hospital Marketing and Public Relations Department Tammy Weaver, Assistant Vice President Marketing and Community Relations Samantha Joaquin, Marketing Coordinator, project manager James Simmons, Graphic Production Manager, design Michael Bratten, Media Communications Manager, copy Sam Simpson, Website/Graphics Specialist 44. Mission “Improve the health of adults and you give them back their health... Improve the health of children and you give them their life.” Remembering always our commitment to relieve suffering and meet the needs of children; it is the mission of Driscoll Children’s Hospital to offer hope and healing in an environment of trust, compassion and care. Vision To be the regional and international leader in children’s services through innovation and excellence in healthcare, advocacy, education and research. Values Customer Satisfaction Advocacy for Children Respect for Others Excellence in All We Do Stewardship of Resources
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