Resale Franchise Name BUSINESS PLAN Owner Name Phone Prepared by: Business Plan Mentor EXECUTIVE SUMMARY RESALE FRANCHISE children’s and maternity clothing exchange will provide customers an opportunity to “trade” and purchase previously used, but excellent quality, apparel, baby furniture, and toys. While resale and thrift shops are plentiful in the Fox River Valley area (proposed location), there currently are no RESALE FRANCHISE stores in the immediate area. RESALE FRANCHISE will thrive here due to the ongoing popularity and demand for these types of resale venues. The difference in the RESALE FRANCHISE concept of credit allowances (interchangeable with cash) for a customer’s items will be very much appreciated due to the flexibility and more generous spending allowance this will afford the customer. Most similar stores offer consignment or cashonly in return for a customer’s goods. Another very important difference that distinguishes RESALE FRANCHISE from resale or thrift shops is the look and ambience of the store itself. RESALE FRANCHISE stores are designed to look and feel just like a full-priced children’s clothing store. They are exceptionally clean, colorful and brightly lit. The store also offers a children’s play area so the kids are happily kept busy and moms are more apt to spend more time in the facility. This naturally translates to more sales and more frequent visits. The target market includes local families in need of high quality, lightly worn children’s merchandise (and maternity clothes) at substantially lower prices. This market group in this location is sizeable as the city of Anytown is very densely populated. Because of our unique concept, customers will be especially thrilled to have something new and exciting to choose from when it comes to resale shopping. We offer an alternative shopping experience that is certain to capture the public’s interest and generate healthy sales. The business will be owned and managed by Ms. Franchisee contributing her own capital of $62,000 that will cover all start up costs and the franchise license. Business History RESALE FRANCHISE has been in business since 1979 with 14 franchises currently operating in the US. These franchises boast long running, profitable businesses. RESALE FRANCHISE is headquartered in Another Anytown, USA under the direction of its owners Mr. and Mrs. Franchisor. The franchisor’s buying power allows the franchisees access to vendors for varying needs such as insurance, fixtures, merchandise and equipment at reasonable costs. Growth and Financial Objectives The first year goal is to garner from 6 to 14 sales per day at an average of $25 per sale. Growth to 14 sales per day by end of year one will be a realistic goal as the shop will be open 7 days per week with hours of operation from 10 hrs per day weekdays and 8 hours per day on weekends. Fourteen sales per day translate to 1.4 sales per hour, a fully attainable number. Subsequent growth is projected at 50% for year two and 17% for year three. Sales are expected to jump year two due to word of mouth and print advertising and market infiltration. ANTICIPATED SALES YR 1 $12,000 $10,000 $8,000 $6,000 $4,000 $2,000 $1 2 3 4 5 6 7 8 9 10 11 12 TRANSACTIONS GROWTH POTENTIAL YR 1 450 400 350 300 250 200 150 100 50 0 1 2 3 4 5 6 7 8 9 10 MONTH ANTICIPATED INCOME YRS 1 - 3 $180,000 $160,000 $140,000 $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $0 1 2 3 11 12 Legal Structure and Ownership This business will flourish under the management of the owner as an S Corp. This type of business is ideally suited for one owner. Ms. Franchisee intends to employ her adult daughter full time along with a part time employee during the start up months. Ms. Franchisee will remain at her current place of employment until RESALE FRANCHISE is able to sustain business and personal expenses. She will actively participate in the running of the daily business affairs each evening and weekend and will be available anytime as needs arise. Once the business is bringing in healthy sales, she will be working at the shop 7 days per week. Additional staff will be employed as needed. Location and Facilities This type of business would be ideally suited to a retail strip mall with much year round foot traffic. Ideally the location would be within walking distance from other mom friendly shops and/or discount department stores. Two thousand to three thousand square feet will be required to comfortably accommodate the shop. RESALE FRANCHISE facilities are known for their cheerful, colorful, clean stores. A play area for children will be made available for the convenience of the moms and dads that will make up our customer base. This feature will encourage parents to shop for longer periods of time which in turn means higher sales and more frequent shopping trips. Our proposed location at the Towne and Country strip mall on South Main Street in Anytown, USA meets the criteria that would make for an ideal location. This strip mall currently holds a full sized grocery store, a large indoor flea market, a new coin operated laundromat, a video rental store, a Dollar discount store, several restaurants and many more shops. Most of these existing stores already attract families (particularly moms with kids) so RESALE FRANCHISE would be an ideal fit. The parking is also ideal with parking immediately in front of the shop which makes dropping off of merchandise by mothers with kids in tow extremely convenient. Financial Status Owner equity contribution would be provided through personal savings, retirement funds and a home equity loan. The license fee and additional start up costs such as advertising, equipment, inventory, insurance, legal fees and working capital make up the initial estimated expenses. Thereafter expenses are limited primarily to ongoing advertising, nominal royalties due to the franchisor, utilities, rent, inventory and payroll. BREAK EVEN ANALYSIS EXPENSES Rent Inventory Office Supplies Telephone Advertising Bank Fees Insurance Utilities Travel/Entertainment Taxes Legal/Accounting Payroll Payroll Taxes Royalties Owners Withdrawl Total Expenses Contributution Margin per unit Monthly unit sales at break even Monthly sales dollars at break even $ 3,000.00 $ 720.00 $ 50.00 $ 200.00 $ 500.00 $ 60.00 $ 140.00 $ 300.00 $ $ 609.00 $ 500.00 $ 1,600.00 $ 500.00 $ 252.00 $ $ 8,431.00 $ 25.00 $ 336.00 $ 8,400.00 BREAK EVEN $12,000 $10,000 $8,000 SALES $6,000 $4,000 SALES $2,000 PROFIT/LOSS $0 -$2,000 1 2 3 4 5 6 7 8 9 10 11 12 -$4,000 -$6,000 MONTH Owner's Background Ms. Franchisee brings to the business a background that includes ten years experience in accounting/financial positions. For six years she worked at Corporation XYZ, most recently in the finance area of the Engineering department handling capital and expense budgets in excess of $200 million per year. This background will prove helpful in tracking the RESALE FRANCHISE financial status. Her accounting background includes several years as an accounts payable and payroll manager. This experience will prove invaluable in helping to run the day to day business transactions inherent to a retail operation. Market Analysis The concept of an RESALE FRANCHISE children’s and maternity exchange store will be in great demand in our area. While the resale and thrift business in the Fox River Valley area is competitive, the market is sorely in need of something fresh and exciting. The market will be wide open to accommodate such a business for the mere fact that there is no other such resale store offering the credit/exchange model in this area. Industry Analysis While the economy will no doubt continue to experience fluctuation, its ebbs and flows will largely leave the resale industry undisturbed and in fact a weaker economy may draw more customers from all income levels. Admittedly, a weak economy may influence the customer’s decision to purchase high priced clothing and furniture, but they certainly will be drawn to the idea of once higher priced, quality clothing at drastically reduced prices. Target Market The target market for such a business is quite large as the public will delight in RESALE FRANCHISE’ fresh design and concept. Cost conscious families shopping for previously used, excellent quality apparel and furniture will be the intended target market. Customer Profile The latest census statistics shows the city of Anytown as being densely populated with over 90,000 people. Families make up 70% of that number with median household income at $58,000 per year. RESALE FRANCHISE will attract families from a diverse demographic as cost conscience parents exist at all levels. Those families earning higher than average incomes will be attracted to RESALE FRANCHISE for it’s newer, clean, bright atmosphere, and quality merchandise, whereas those earning below the median average will frequent the store for its low prices. The neighborhood immediately surrounding the proposed location is made up of middle, and lower income families with upper-middle income families residing within a 10 mile radius. Older neighborhoods mix in with new housing and much apartment type housing. This diversity will certainly be a big plus for this business. These statistics confirm the marketability of an RESALE FRANCHISE retail venue in this location. Major Competitors Competitors include existing resale and thrift shops. Locally this includes a Different Franchise Resale in Anytown2 located several miles from our proposed location in Anytown. Although this resale shop is part of a very popular franchise, the store itself is not at all welcoming. It is dark and dingy looking. The children’s play area looked shabby and dirty. A community thrift store in Anytown3 and a children’s resale shop, Kids to Kids across the street from the thrift shop are located about 10 miles away. The thrift shop is typically a shambles and they accept virtually anything whether in working order or not, dirty, unviable and unusable. The Kids to Kids shop is also unkempt and dull looking. A resale shop is also located about 4 miles away in neighboring South Anytown. Parking is not at all convenient and it is located on a busy street. With this caliber of “competition” RESALE FRANCHISE will be a most welcome alternative and should draw customers from miles away. Competitive Comparisons Differences between RESALE FRANCHISE and area resale/thrift shops will be immediately evident. Most resale stores in the immediate and outlaying areas suffer the typical old, worn, shabby feel and reputation of most such venues. RESALE FRANCHISE deliberately sets out to create a welcoming, inviting, comfortable, fun feel by setting up shop with bright new counters, floors, fixtures and lighting. The merchandise itself contributes to this ambience by accepting only the best of apparel and furniture. High quality in both merchandise and decor is of utmost importance and will create the look and feel that will bring a customer back for repeat business Additionally the credit/exchange concept sets us apart from the rest. Customers will appreciate the option of taking store credit in exchange for their merchandise along with cash. They can use a combination of credit and cash if this is their preference. Other resale/thrift shops accept merchandise on consignment only (the customer will receive a nominal payment only if their items sells) or cash only. These options force the shop to issue very small compensation and resell at unnecessarily high prices. Product Pricing Strategy (To be modeled after franchise pricing.) Product Positioning Advertising will be employed through the following mediums: Print advertising through prominent placement in yellow pages phone books. A company web site will be utilized to attract customers' attention and generate sales through a wider geographical area. An aggressive and extensive use of press releases to be sent to all local newspapers will be utilized to jump start the business. Local cable television advertising will be possible by taking advantage of free community bulletin boards. Financial Plan and Analysis Initial Capital Requirements The initial start up capital requirements are expected to be approximately $62,000. This amount covers the franchise license fee, rent, advertising, real estate improvements, signage, utilities, insurance, equipment and inventory. Operating capital will be available for start up. After the initial start up costs, monthly expenses will include a nominal royalty fee of 3% of sales due to the franchisor, utilities, advertising, rent and payroll expenses. ESTIMATED START UP CAPITAL ONE TIME COSTS Franchise fee $ 15,000.00 Equipment $ 13,800.00 Real Estate Improvements $ 6,000.00 Training $ 1,300.00 Utilities $ 200.00 Professional fees/permits $ 1,000.00 Inventory $ 10,200.00 Rent $ 2,500.00 Insurance $ 900.00 Advertising $ 1,000.00 Operating Capital $ 10,000.00 Total Estimated Start Up $ 61,900.00 Projected Cash Flow Statement Yr 1 CASH Beginning Cash Cash Sales MO 1 MO 2 MO 3 MO 4 MO 5 MO 6 MO 7 MO 8 MO 9 MO 10 MO 11 MO 12 $11,000 $11,917 $4,000 $5,300 $12,050 $7,349 $6,818 $6,115 $6,428 $6,301 $6,725 $7,296 $8,887 $10,193 $5,800 $6,500 $6,500 $8,400 $8,000 $8,000 $9,000 $9,000 $9,000 $9,000 $15,000 $17,217 $17,850 $13,849 $13,318 $14,515 $14,428 $14,301 $15,725 $16,296 $17,887 $19,193 Other Cash Loan (operations) TOTAL CASH CASH PAID OUT Rent $0 $0 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $3,000 $840 $1,600 $1,500 $1,200 $720 $720 $1,000 $750 $1,500 $380 $365 $275 $0 $5 $5 $10 $20 $20 $20 $20 $20 $20 $20 $20 Telephone $150 $150 $150 $150 $150 $200 $200 $200 $200 $200 $200 $200 Advertising $140 $20 $0 $0 $160 $500 $500 $200 $200 $200 $0 $200 Bank Fees $0 $50 $50 $50 $50 $60 $60 $60 $60 $60 $60 $60 Insurance $140 $140 $140 $140 $140 $140 $140 $140 $140 $140 $140 $140 Utilities $200 $200 $300 $250 $300 $300 $300 $300 $300 $400 $400 $400 $0 $0 $0 $0 $0 $500 $0 $0 $0 $0 $0 $0 Payroll Payroll Taxes Fed Withh $930 $1,900 $2,250 $1,200 $1,600 $1,600 $1,600 $1,600 $1,600 $1,600 $1,600 $1,600 $167 $342 $405 $216 $288 $288 $288 $288 $288 $288 $288 $288 Payroll Tax Match $50 $103 $122 $65 $86 $86 $86 $86 $86 $86 $86 $86 $290 $384 $421 $471 $471 $609 $580 $580 $653 $653 $653 $653 Unemploymnt Tax $28 $57 $68 $48 $64 $64 $64 $64 $64 $64 $64 $64 State Withh Tax $28 $57 $68 $36 $48 $48 $48 $48 $48 $48 $48 $48 $120 $159 $174 $195 $195 $252 $240 $240 $270 $270 $270 $270 Misc exp $0 $0 $1,850 $0 $0 $0 $0 $0 $0 $0 $0 $0 Owner's Withdrawl Total Business Expenses $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $500 $2,200 $3,083 $5,167 $10,501 $7,031 $7,203 $8,087 $8,126 $7,576 $8,429 $7,409 $7,694 $9,504 CASH AVAILABLE $11,917 $12,050 $7,349 $6,818 $6,115 $6,428 $6,301 $6,725 $7,296 $8,887 $10,193 $9,689 Inventory Office Supplies Legal/Accounting Sales Tax *Royalties
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