JOB DESCRIPTION FAMILY SUPPORT WORKER (12 Month

JOB DESCRIPTION
FAMILY SUPPORT WORKER (12 Month Pilot Scheme) in the first instance
Hafal’s Internal Job Title for this post is Recovery Practitioner (2)
Hours:
15 per week
Salary:
£16,569 – 18,599 (pro rata)
Holidays:
25 days per year (plus 8 public holidays)
Period of Notice:
1 week in the first 6 months; 4 weeks thereafter
Probationary Period:
6 Months but can be extended if needed
Based at:
Flintshire Substance Misuse Team, Shotton
Responsible to:
Service Manager
Main Relationships Internal:
Hafal staff, Hafal members
Main Relationships External:
Social Services, Substance Misuse Team, CMHT, Clients and Carers
Job Purpose:
To improve the lives of people with a mental illness and/or a substance misuse problem and their families/carers by
providing one-to-one and group support to families where a member of the family is affected by both a mental illness
and/or a substance misuse problem, and to equip them with skills, knowledge and coping strategies to ensure their
own well-being.
Hafal’s services are guided by our innovative Recovery Programme (described
in detail in “Recovery - the way ahead for people with severe mental illness”),
the key components of which are:-
The Programme addresses needs holistically, methodically
supporting clients in relation to
Physical health
Medication for mental illness
Other treatment and therapy for mental illness
Employment
Training & Education
Money
Accommodation
Parenting and caring relationships
Social life
Main Duties and Responsibilities:
Receiving and dealing with referrals
Providing information and advice
Providing support
Liaising and working jointly with other agencies
Signposting/referring on to other specialist/appropriate services
Providing services on a one-to-one casework basis
Providing services on a group basis
Providing services on a peripatetic and on-site basis
Attending training courses and other meetings as required
Maintaining records and statistics required to monitor and evaluate the effectiveness of the service
Carrying out all reasonable tasks commensurate with the post as directed by line manager
Implementing the Hafal Equal Opportunities Policy and all other Hafal policies and procedures
Working in accordance with Hafal’s Recovery Programme
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RECOVERY PRACTITIONER (2)
PERSON SPECIFICATION
Criteria
Desirable in Italics.
Qualification
•
There are no specific qualifications but there must be evidence of commitment to
personal and career development relevant to the post.
•
NVQ Competencies in Care Level 3 would provide some evidence of competence for
the post.
Must have experience of providing care and support services to people with a
substance misuse problem or their carers.
OR
Must have experience of providing care and support services to people with a
substance misuse problem and a mental illness and/or their carers.
OR
Must have experience of providing care and support services within a social care
setting
•
Experience
•
•
Knowledge
•
•
•
Ability
Must have a sound understanding of the social care needs of people with a substance
misuse problem.
Must have sufficient understanding of the association between substance misuse and
mental illness.
Must have a sound understanding of the support needs of carers.
•
Must have knowledge of basic administration
•
Must have some understanding of the issues affecting people from black and ethnic
minority communities
•
Must be able to establish and maintain constructive relationships with a wide range of
people including individual partner providers in external agencies.
•
Must communicate clearly
•
Must be able to keep accurate and readable service user and service administration
records
•
Must be computer literate
•
Must be able to manage time and keep appointments
•
Must be car owner with full license and access to own car for travel for work purposes
•
Welsh language skills desirable
Commitment to:
•
Those who use services being enabled to have greater opportunities to exercise their
rights
•
Promoting and exercising understanding of diversity and equality issues as barriers to
social inclusion
Values
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