Good For Enterprise – Android 2.8.0.398 Release Notes General Availability Updated: January 07, 2015 Good for Enterprise – Android v2.8.0.398 (Feature Release) (01/07/15) ..................................................................... 3 What’s New ............................................................................................................................................................... 3 Issues Resolved in This Release .............................................................................................................................. 3 Open Issues in This Release .................................................................................................................................... 3 Good for Enterprise – Android v2.7.1.390 (Service Release) (11/05/14) ..................................................................... 3 What’s New ............................................................................................................................................................... 3 Issues Resolved in This Release .............................................................................................................................. 4 Open Issues in This Release .................................................................................................................................... 4 Good for Enterprise – Android v2.7.0.383 (Feature Release) (10/01/14) ..................................................................... 5 What’s New ............................................................................................................................................................... 5 Issues Resolved in This Release .............................................................................................................................. 5 Open Issues in This Release .................................................................................................................................... 5 Good For Enterprise – Android v2.6.0.376 (Feature Release) (09/02/14) ................................................................... 5 What’s New ............................................................................................................................................................... 5 Issues Resolved in This Release .............................................................................................................................. 6 Good For Enterprise – Android v2.5.1.363 (Service Release) (06/23/14) .................................................................... 6 What’s New ............................................................................................................................................................... 6 Issues Resolved in This Release .............................................................................................................................. 7 Good For Enterprise – Android v2.5.0.350 (Feature) (06/02/14) .................................................................................. 7 What’s New ............................................................................................................................................................... 7 Issues Resolved in This Release .............................................................................................................................. 7 Open Issues in This Release .................................................................................................................................... 8 Good For Enterprise – Android v2.4.0.315 (Feature Release) (01/21/14) ................................................................... 9 What’s New ............................................................................................................................................................... 9 Issues Resolved in This Release ............................................................................................................................ 10 Good For Enterprise – Android v2.3.2.301 (Service Release) (11/14/13) .................................................................. 10 What’s New ............................................................................................................................................................. 10 Issues Resolved in This Release ............................................................................................................................ 11 Good For Enterprise – Android v2.3.1.300 (Service Release) (11/11/13) .................................................................. 11 What’s New ............................................................................................................................................................. 11 Issues Resolved in This Release ............................................................................................................................ 11 Good For Enterprise – Android v2.3.0.296 (Feature Release) (11/06/13) ................................................................. 11 What’s New ............................................................................................................................................................. 11 Limitations on New Features ................................................................................................................................... 11 Issues Resolved in This Release ............................................................................................................................ 11 Good For Enterprise – Android v2.2.5.274 (Service Release) (09/13/13) .................................................................. 12 What’s New ............................................................................................................................................................. 12 Good For Enterprise – Android v2.2.4.273 (Service Release) (09/11/13) .................................................................. 13 What’s New ............................................................................................................................................................. 13 Good For Enterprise – Android v2.2.3.271 (Service Release) (08/26/13) .................................................................. 13 1 © Good Technology 2015. All rights reserved. What’s New ............................................................................................................................................................. 13 Good For Enterprise – Android GMA Webkit (Service Release) (07/17/13) .............................................................. 14 Issues Resolved in This Release ............................................................................................................................ 14 Good For Enterprise – Android v2.2.2.268 (Service Release) (07/15/13) .................................................................. 14 What’s New ............................................................................................................................................................. 14 Issues Resolved in This Release ............................................................................................................................ 14 Good For Enterprise – Android v2.2.1.266 (Service Release) (06/19/13) .................................................................. 14 Issues Resolved in This Release ............................................................................................................................ 14 Good For Enterprise – Android v2.2.0.263 (Feature Release) (06/04/13) ................................................................. 15 What’s New ............................................................................................................................................................. 15 Issues Resolved in This Release ............................................................................................................................ 15 Good For Enterprise – Android v2.1.2.254 (Service Release) (04/30/13) .................................................................. 15 What’s New ............................................................................................................................................................. 15 Good For Enterprise – Android v2.1.1.251 (Service Release) (03/19/13) .................................................................. 15 What’s New ............................................................................................................................................................. 15 Issues Resolved in This Release ............................................................................................................................ 15 Good For Enterprise – Android v2.1.0.248 (Service Release) (02/13/13) .................................................................. 16 What’s New ............................................................................................................................................................. 16 Issues Resolved in This Release ............................................................................................................................ 16 Good For Enterprise – Android v2.1.0.246 (Feature Release) (01/31/13) ................................................................. 16 What’s New ............................................................................................................................................................. 16 Usage Notes ............................................................................................................................................................ 17 Issues Resolved in This Release ............................................................................................................................ 17 Good For Enterprise – Android v2.0.2.238 (Service Release) (11/27/12) .................................................................. 18 Issues Resolved in This Release ............................................................................................................................ 18 Good For Enterprise – Android v2.0.1.237 (Service Release) (11/15/12) .................................................................. 18 Issues Resolved in This Release ............................................................................................................................ 18 Good For Enterprise – Android v2.0.0.235 (Service Release) (09/06/12) .................................................................. 18 Swype Keyboard Disabled ...................................................................................................................................... 18 Issues Resolved in This Release ............................................................................................................................ 18 Good For Enterprise – Android v2.0.0.233 ................................................................................................................. 19 New Features .......................................................................................................................................................... 19 Updating the Kindle Fire .......................................................................................................................................... 19 Issues Resolved in This Release ............................................................................................................................ 19 Good For Enterprise – Android v1.9.1 (Service Release) .......................................................................................... 20 Issues Resolved ...................................................................................................................................................... 20 Good For Enterprise – Android v1.9.0 ........................................................................................................................ 20 New Features .......................................................................................................................................................... 20 Issues Resolved ...................................................................................................................................................... 20 Good For Enterprise – Android v1.8.1 (Service Release) .......................................................................................... 21 Good For Enterprise – Android v1.8.0 ........................................................................................................................ 21 New Features .......................................................................................................................................................... 21 Known Issues in This Release .................................................................................................................................... 22 Good For Enterprise – Android End-of-Software Updates for Android 1.5 and 1.6 Devices ...................................... 29 Aging Policy and Memory Footprint ............................................................................................................................ 29 Installation Note .......................................................................................................................................................... 30 File Type and Security ................................................................................................................................................ 30 Device Type and OS Version Support ........................................................................................................................ 30 Device Notes ............................................................................................................................................................... 30 Good Mobile Access (Secure Browser) Support ........................................................................................................ 30 2 © Good Technology 2015. All rights reserved. Good for Enterprise – Android v2.8.0.398 (Feature Release) (01/07/15) What’s New • Quick reply to emails from the Email list view • Full support for Android 5.0 (Lollipop) • Secure document viewer support for Android 5.0 (Lollipop) and ART • Better handling for limited recipients in an email/calendar invite during Reply All. Up to 32 recipients are displayed. A message such as the following is displayed: “Recipients cannot be edited on the device. Updates will be sent to all recipients of the original email." (Requires Exchange GMM 8.3.0.12 or GMM 7.2.2, or Domino GMM 8.1.4.) For earlier GMM versions, a message such as the following is displayed: “Cannot send an update to all attendees in this meeting. Please edit the meeting from a laptop/desktop computer.” • Open issues resolved Issues Resolved in This Release Issue ID Component Description FIRST-7903 Email Emails received from “no sender” appear to be sent by “Good Demo” or “[email protected].” FIRST-7957 Email S/MIME encrypted emails sometimes do not display correctly. Cert info may also be added in an HTML attachment. FIRST-8107 Document Viewer Documents saved as PDF in Microsoft applications are missing the G character when viewed in GFE. Open Issues in This Release Issue ID Component Description GFEANDROID5636 Good File Repository Returning to a document that has been placed in the background will return the user to the first page of the document. GFEANDROID5977 Authentication If authentication delegation is set for the client and subsequently changed to none, a password continues to be required. Good for Enterprise – Android v2.7.1.390 (Service Release) (11/05/14) What’s New • Performance enhancements • Support for handling email address change for a user* • Improvement on Lock GFE feature on secure-document viewer • Additional root detection checks added * Requires Good Mobile Control Server 2.6, to be released in December, 2014, for support of Easy Activation. Requires Good Control Server v1.8.42 or higher and GD SDK iOS 1.9.4340 and Android 1.9.1162 or higher for support of GD app interoperability Note: S/MIME is not supported on Android L. 3 © Good Technology 2015. All rights reserved. Issues Resolved in This Release Issue ID Component Description FIRST-6584 Email Client does not dial international numbers as expected. FIRST-6906 Calendar [Domino] Organizer's calendar shows No Response, even though meeting was accepted in Domino GFE Client. FIRST-7100 Connectivity Users intermittently have to quit and restart the Good application in order to receive new e-mail. FIRST-7664 Email [MAPI] Embedded attachments not displaying on devices. GFEANDROID4996 Calendar Exceptions can be scheduled in recurring meetings that overlap existing meeting dates. GFEANDROID5064 Upgrading Application crash after update. GFEANDROID5300 Email Latency in GFE response to some simple actions. GFEANDROID5413 Connectivity Random GFE connection issue. GFEANDROID5551 Attachments GFE kills process and closes Smart Office during document viewing when a lock occurs. GFEANDROID5565 S/MIME After Resync, GFE does not send encrypted messages. GFEANDROID5569 Attachments SmartOffice cannot stay in foreground when relaunch Good app from Recent. GFEANDROID5582 Provisioning Bamboo device with Intel is not compatible with GFE 2.6. GFEANDROID5583 Attachments Application crash when ART option is enabled. GFEANDROID5635 Attachments Unable to open file with extension type containing capital letters. GFEANDROID5639 Attachments In some cases, office files are not opened after downloading. GFEANDROID5649 Application Application crash issue. Open Issues in This Release Issue ID Component Description GFEANDROID5692 Calendar Following an SMTP email address change, organizer’s new address will not display in invitee's calendar after an update to the meeting GFEANDROID5782 Synchronization After changing an email address for a user serviced by a GMM Exchange v8.2.1.2 server, if an IT admin issues a GFE reset from the GMC, synchronization on the device may cease, with no GFE data available on the device. 4 © Good Technology 2015. All rights reserved. Workaround: reinstall the GFE application. Good for Enterprise – Android v2.7.0.383 (Feature Release) (10/01/14) What’s New • • New document viewer Android L issues resolved Issues Resolved in This Release Issue ID Component Description FIRST-6938 Email Cannot email by selecting a HTML email link in the body of a message. Open Issues in This Release Issue ID Component Description GFEANDROID5400 Attachments Internal Smart Office is not supported on the Android L and Intel platforms. GFEANDROID5436 Attachments Internal Smart Office cannot open POTX files. GFEANDROID5491 Attachments Internal Smart Office limitation: Only ATI/Qualcomm Adreno 205 GPUs or newer are acceptable. Otherwise, a performance issues will be encountered when the file is opened. Title bar will not be displayed. GFEANDROID5514 Attachments Internal Smart Office does not support Danish and Swedish languages. GFEANDROID5535 Attachments The Find function does not work for PPT/PPTX files in Internal Smart Office. GFEANDROID5569 Attachments If the user downloads an attachment and opens it using the GFE internal SmartOffice app, then returns to the device home screen and later returns to GFE via the Recent feature, SmartOffice should persist in the display; however, the attachment management view is displayed instead. GFEANDROID5583 Attachments Internal Smart Office cannot run on KitKat with ART. Good For Enterprise – Android v2.6.0.376 (Feature Release) (09/02/14) What’s New • • • • Improved readability for read/un-read emails Intel platform support Security enhancements This release supports an increased policy-length restriction for policy messages. In previous versions of Good Mobile Control and this client, compliance policy messages were restricted to 8k in size. This limit can break compliance policy checks for Android devices when the size of the policy is very large. This 5 © Good Technology 2015. All rights reserved. • • release removes that limit for Android devices. Policies up to 256K in size have been tested for Android devices. Warning message for limited recipients Critical bug fixes Issues Resolved in This Release Issue ID Component Description FIRST-6753 Email Application crash opening particular saved message in Drafts. FIRST-6865 Secure Browser URL parsing error. FIRST-7068 Calendar Calendar exceptions not syncing to Android devices. FIRST-7248 Email Emails malformed for specific HTML tags. FIRST-7264 Secure Browser HTML internal site URL not clickable. FIRST-7273 Secure Browser Users receive an error when installing GFE on Androids with version 4.4. "Built-in Secure Browser is not supported with Android 4.4 (KitKat) and above.” FIRST-7314 Email Hash/pound (#) symbol ignored on GAL searches from compose email screen. GFEANDROID4922 Attachment When sending an email with a large attachment, an unknown error might be displayed, with the attachment unable to be downloaded. GFEANDROID5042 Startup After upgrading, the user might encounter an error based on an apparent missing library. In such a case, the user could continue using the app with limited functionality, but was required then to reinstall it. The device also wouldn’t support GD until the app was reinstalled. GFEANDROID5213 Email A second recipient could not be added into an email. GFEANDROID5273 Easy Activation Can now "easy activate" GD apps when device is on cellservice (LTE). GFEANDROID5298 Email Junk folder is sync as default but can now unsync. [FIRST-7343] [GFEANDROID5281] [GFEANDROID5271] [GFEANDROID5270] Email SwiftKey issues resolved. Good For Enterprise – Android v2.5.1.363 (Service Release) (06/23/14) What’s New • Multiselect behavior enhanced. 6 © Good Technology 2015. All rights reserved. • UI enhanced to better differentiate read/unread messages in the email list. Issues Resolved in This Release Issue ID Component Description GFEANDROID4730 Email Enhance multiselect behavior. GFEANDROID5069 Email Enhance contrast between read/unread email messages. Good For Enterprise – Android v2.5.0.350 (Feature) (06/02/14) What’s New • Good Share integration • Multi-select email improvements • SELinux and App Verification compliance policy settings • New device preference to remove cached encryption certificates • Support for Calendar Forward, Reply, and Reply All in Domino • Improvements to application stability Issues Resolved in This Release Issue ID Component Description GFEANDROID4396 S/MIME Session4.0 connection not responding is causing S/MIME emails to be stuck in Outbox. GFEANDROID4693 Compliance check Compliance check Failed note won’t display when launching a GD app (Good For Enterprise CMP locked). GFEANDROID4717 Passwords File is missing during transfer when Good For Enterprise request set/change password. GFEANDROID4762 Provisioning Prevue GE build can be incorrectly provisioned on early version GMCs. GFEANDROID4765 Email Good For Enterprise stops when the device is rotated during email delete. GFEANDROID4804 Applications Refreshing the applications list display for a handheld in GMC working too slowly. FIRST-4699 Applications Good app not responding. FIRST-5093 Notifications Domino \ Sound and visible notifications don't work on Android. FIRST-5184 Email Domino / Personal contacts on Good For Enterprise’s second email addresses don't appear when typing in the to field. FIRST-5207 Notifications Android device does not consistently notify on new messages using LED. 7 © Good Technology 2015. All rights reserved. FIRST-5356 Email Email delay. FIRST-5448 GMC UI Questions on Carrier Information showing in the GMC. FIRST-5471 Sync Galaxy S4 occasionally stops processing data. FIRST-5473 Calendar Times for meetings mismatch from device to Outlook. FIRST-5609 Hebrew Hebrew doc containing table renders wrong. FIRST-5616 Rendering Some text in PDF documents is transposed through quick office. FIRST-5663 Hebrew Hebrew text in PPTX not aligned properly in QuickOffice. FIRST-5817 UI On the Good For Enterprise client, the body of the email is not wrapping correctly. FIRST-5819 Weblinks Weblinks fail to work if you do not use http:// on Android. FIRST-5926 Email DOMINO / V8 Email does not open in Good For Enterprise. FIRST-5992 Email Android user did not receive email overnight. FIRST-6125 Carriers Device showing carrier as "Android Network" for all Android devices rather than the actual carrier of the device. FIRST-6272 Calendar Android calendar entries display "You have not responded to this event yet." FIRST-6325 Email Email getting stuck in user’s outbox. FIRST-6343 Email Session4.0 connection not responding, causing S/MIME emails to be stuck in Outbox. FIRST-6344 Email Android app crashed when going into an email in the 'Drafts' folder. FIRST-6354 French Message when importing S/MIME certificates not translated correctly into French. FIRST-6388 Calendar Android Good client crashes when adding additional Invitee to an existing Invite in Good. FIRST-6447 Email Junk Folder is not subscribed at provision. Objects moved from OWA to Junk do not sync in EWS. FIRST-6482 Intents Good For Enterprise Android application intents not working as expected for custom applications. FIRST-6635 Email Emails with photos gets stuck in outbox. Open Issues in This Release Issue ID Component Description GFEANDROID3179 Signed Email Quickly pressing the back or Stop button after starting a "Verify on handheld" for signed messages may cause Good For Enterprise to stop unexpectedly. GFEANDROID3811 Calendar When auto-process disabled, accepting recurrent all day meeting will map to calendar with wrong date. 8 © Good Technology 2015. All rights reserved. GFEANDROID4087 Sync Good For Enterprise cannot connect even though device network is working well. GFEANDROID4417 Applications The GMC list of applications for a device may be truncated when many applications are present. GFEANDROID4561 Calendar Attachments disappear from updated occurrence when organizer edits an occurrence on the device. GFEANDROID4586 Attachments File is missing during transfer when Good For Enterprise request set/change password. GFEANDROID4604 Attachment - Open .eml Shouldn't be able to open .eml file as it doesn't have "text/plain" version and it's not an issue. GFEANDROID4712 GD-5667 Good Access Good Access is not initially listed in "Complete action GFEANDROID4713 Email Email opening more slowly on tablets and phones. GFEANDROID4742 Easy Activation Easy Activation is not functional in Good For Enterprise v2.5.0.330. GFEANDROID4743 Authorization Delegation GD app provisioning is not functional with using Good For Enterprise Authorization Delegation. GFEANDROID4776 Good Share interop Good For Enterprise cannot be brought to the foreground after saving a file from GFE to Good Share when default folder is not set. GFEANDROID4790 Good Share interop In some environments, cannot file transfer between Good For Enterprise and Share before restarting Share. GFEANDROID4809 Compliance Manager A compliance check may be completed incorrectly after a device has been moved between GMCs multiple times. GFEANDROID4815 Compliance Manager If Good For Enterprise comes into compliance while in the background, it must be relaunched manually. xGFEANDROID4816 Email No response after tap 'Save as' button in context menu of attachment manager list. xGFEANDROID4839 Email The sent time in the original-message information is not displayed correctly when a reply is sent from the device. xGFEANDROID4882 Lock Screen [Galaxy S5] Fingerprint device lock option fails to access Good For Enterprise. Workaround: set lock-screen option as password or PIN, not as fingerprint. using..." dialog when tapping URL in Good For Enterprise. After a wait, Good Access is listed. Good For Enterprise – Android v2.4.0.315 (Feature Release) (01/21/14) What’s New • Opening a URL directly on a browser from a Good For Enterprise email (Good Access integration) - When both Good Mobile Access (GMA) and Good Access are present on the device (and/or any third-party, Good Dynamics-based secure browsers), the user is prompted to choose which browser to use when clicking on a URL link in Email, Calendar, or Contacts. An option to designate one of the browsers as default is also provided; the default can be changed later in Preferences. 9 © Good Technology 2015. All rights reserved. • Composing email to a recipient by clicking the email address in a web page (Good Access integration) While browsing within Good Mobile Access, Good Access, or any Good Dynamics-based third-party secure browser, clicking on an email-address link will automatically populate the recipient’s email address within the “compose email” screen. • Initial device sync fetches 500 emails instead of 100. New preference allows fetch of additional 500 emails at a time from selected subscribed folder (Exchange only). • Open issues resolved. Issues Resolved in This Release Issue ID Component Description GFEANDROID3740 Email [KitKat 4.4] The To/Cc/Bcc fields in email are not clearly displayed. GFEANDROID3741 Email [KitKat 4.4] The Search buttons on the email and contacts screens are not clearly displayed. GFEANDROID3753, 3774 Email [Hebrew] The message body of received emails and the Subject line of replies/forwards display incorrectly in mixed language emails (English+Hebrew+Number/symbol). GFEANDROID3812 Email [Kitkat] Double-tap zooming now works correctly. GFEANDROID3932 Move handheld “Host Email System 100” note pops up together with “Server Migration” message after moving handheld to new GMM server. GFEANDROID3936 Browser Good For Enterprise crash after tapping a URL in an email, choosing built-in browser from the prompt, and immediately tapping a second URL in the email. GFEANDROID4096 Email Incorrect recipient displayed in To/Cc/Bcc field. GFEANDROID4130 Email Good For Enterprise stopped when opening an email in Drafts. GMAANDROID927, 993 GMA [Samsung Note 3] [Casio G’Zone 4G LTE] Good For Enterprise crashes when attempting to access any web site using Secure Browser. FIRST-5186 Calendar Month view on Good calendar doesn't show calendar events. FIRST-5265 Security Some devices truncate lock code. FIRST-5598 Calendar Problems parsing conference-call numbers without spaces. Good For Enterprise – Android v2.3.2.301 (Service Release) (11/14/13) What’s New Bug fixes to improve viewing within the app using Android 4.4 O/S KitKat, and when replying to Hebrew language emails. 10 © Good Technology 2015. All rights reserved. Issues Resolved in This Release Issue ID Component Description GFEANDROID3413 Email [Hebrew] “RE” added to subject line in replies to Hebrew subjects. GFEANDROID3729 Email [KitKat 4.4] The first few lines of emails are not displayed. GFEANDROID3786 Quick Office Latest Quick Office production build required in the Good For Enterprise Client. Good For Enterprise – Android v2.3.1.300 (Service Release) (11/11/13) What’s New This release resolves the issues listed in the following table. Issues Resolved in This Release Issue ID Component Description GFEANDROID3327 Email [Hebrew] Subject text does not display correctly when replying to Hebrew email. GFEANDROID3758 Email [Hebrew] “RE/FW” is misaligned in the Subject line when replying to/forwarding email containing English and Hebrew. GMAANDROID988 Secure Browser Unable to access 4.3 webkit after device upgraded from Android 4.2 with Good For Enterprise 2.2 clients (Good For Enterprise +GMA) previously. Good For Enterprise – Android v2.3.0.296 (Feature Release) (11/06/13) What’s New • Synchronize Tasks (Exchange) and To-Do’s (Domino) • View all appointments for the week • Forward meetings to coworkers and send replies to meeting attendees (Exchange Only) * • Receive HTML signed and encrypted email using soft tokens** • Good Mobile Access now supports multi-tab web browsing * Requires Good Mobile Messaging Server (Exchange MAPI) v7.2.x. **This feature may be disabled by your IT admin or may not be applicable to your environment. Limitations on New Features • Forwarded Calendar attachments cannot be edited. • Secure browser is not available for Android v4.3 and up. Issues Resolved in This Release Issue ID Component Description 11 © Good Technology 2015. All rights reserved. GFEANDROID2509 UI [Tablet] Does not maintain the email position after rotating in reading mode on tablet. GFEANDROID2671 Calendar When a user responds tentatively to a meeting request and then changes the reminder time to the time that the meeting is to begin, the action item for the meeting will be missing. In addition, the meeting will show incorrect detail information. GFEANDROID2673 Calendar When an invitee declines a meeting request in offline mode, the organizer will not receive the decline email when the user returns to online mode. GFEANDROID2676 Calendar When a user is added to one occurrence of a recurring meeting, all invitees to that meeting will not be displayed when the Reply All option is used in the meeting request. GFEANDROID3231 Lock Screen [HTC] Portion of unlock code is not displayed onscreen after Good For Enterprise has been locked. GFEANDROID3287 Good Share Good For Enterprise not sending file to Share if file transfer occurs immediately after Share provision. GFEANDROID3375 UI An operating-system error message is displayed indicating that Good For Enterprise has been (incorrectly) forced to stop due to an unauthorized attempt to access the OS system on the device. GFEANDROID3713 UI [DROID Mini] Home screen icon hidden by device soft menu keys. GMAANDROID928 Secure Browser A URL will not load if a device’s hard-keyboard Enter key is used to initiate the action. GMAANDROID937 Secure Browser Cannot enter text in GMA URL field in multi-tab mode. GMAANDROID3364 Synchronization Good For Enterprise gets stuck in “Connecting” state when switching from WiFi to 4G/LTE. FIRST-4773 GMA Problems opening a Lync app in Secure Browser. FIRST-4945 Calendar [Domino] Deleted recurrent Calendar items sometimes reappear. FIRST-5191 GMA Secure Browser not able to access internal site. FIRST-5659 Synchronization Duplicate device records in the Good Operations Center. Good For Enterprise – Android v2.2.5.274 (Service Release) (09/13/13) What’s New This service release prevents the following device error message, which is displayed following certain current ROM updates. (GFEANDROID-3375) 12 © Good Technology 2015. All rights reserved. Good For Enterprise – Android v2.2.4.273 (Service Release) (09/11/13) What’s New This service release resolves a device crash issue introduced with the SecureRandom fix provided in build 2.2.3.271. The issue was observed on a small number of Samsung phones where the SELinux Status preference was set to “Enforcing.” (GFEANDROID-3334) Good For Enterprise – Android v2.2.3.271 (Service Release) (08/26/13) What’s New This service release addresses a security flaw in the Android operating system related to the Android SecureRandom number generator. This flaw was reported by independent security researchers and acknowledged by Google. The flaw results in improper seeding of the SecureRandom number generator, reducing the entropy of the random number being generated. This release ensures that the Android SecureRandom number generator is properly seeded. (GFEANDROID-3203) Customers concerned about a very motivated, highly funded and sophisticated attacker compromising their existing Android devices are advised to take the additional step to re-provision the devices of concern using Good Mobile Control. This step will ensure that all keys are replaced with the strongest keys possible. 13 © Good Technology 2015. All rights reserved. Good For Enterprise – Android GMA Webkit (Service Release) (07/17/13) Webkit supports Android OS 4.2. Note: Good For Enterprise must be restarted on the device after the new webkit is installed, for the fix to take effect. Issues Resolved in This Release Issue ID Component Description GTS-13462 Secure Browser [Samsung Galaxy S4] Pictures but not text will be displayed for intranet sites after device upgrade to ROM ending in VRUAME7. Good For Enterprise – Android v2.2.2.268 (Service Release) (07/15/13) What’s New • Performance improvements • Security enhancements • Fixed a GMA issue when connecting to SSL websites through certain proxies • Fixed an issue in which email was incorrectly marked as read after changing to unread Issues Resolved in This Release Issue ID Component Description FIRST-4839 (GMA) Secure Browser Secure Browser not able to access external site using SSL on Android over HTTP 1.0 proxy. Requires latest webkit. FIRST-4889 Email Issue marking emails as unread on Nexus 7 Tablet. FIRST4699/TT115543 Application [SmarTone ] Good For Enterprise client app not responding. GFEANDROID2451 Application App freezes/hangs/crashes (extra logging fills log and can block UI thread). Good For Enterprise – Android v2.2.1.266 (Service Release) (06/19/13) Issues Resolved in This Release Issue ID Component Description 116118 Android device management Improved reliability of the “Maximum passcode age” option on Android devices. Fixed inconsistent behavior where users don’t get OS prompts to change device password on expiration. Applicable to customers that have enabled device management (MDM) features on Android devices and are using the passcode age option. 14 © Good Technology 2015. All rights reserved. Good For Enterprise – Android v2.2.0.263 (Feature Release) (06/04/13) What’s New • Improved user experience for reading email and viewing contacts on 7 and 10 inch Android tablets • Send secure photo attachments by taking a photo or attaching a photo within the Good client • View Image files securely within the Good client • Change attending status within meetings • Support for Single Sign On and secure data transfer between Good For Enterprise and other applications using Good Dynamics. Please confirm your organization is using the latest apps on Good Dynamics in order to benefit from this integration. • UI enhancements: Search and Overflow menu icons Issues Resolved in This Release Issue ID Component Description 113151 Localization Preferences -> General -> "Connected" string wrong translation in Spanish. 113342 GMC Showing Incorrect compliance status under GMC. 111346 UI Incorrect UI elements displayed while navigating between emails using next/prev buttons. 114356 Encryption Device encryption deferred, allowing user to use Good For Enterprise. 114807 SMIME Decryption fix when device is rotated. 115000 Device support CDMA Device with lower-case serial numbers fails to provision. 115104 Provisioning Fixed provision time related issues. Good For Enterprise – Android v2.1.2.254 (Service Release) (04/30/13) What’s New This service release includes Good Mobile Access (secure browser) support for Android Jelly Bean (4.1 and 4.2) devices. There are also browser related bug fixes for all other currently supported GMA Secure Browser plug-ins (for Android 2.3 and Android 4.0). If the user is enabled for browsing via Good Mobile Control policy, and the user upgrades to the new Good For Enterprise client version 2.1.2.254, the user will be prompted to download and install the Secure Browser plug-in after clicking on the Browser icon on the Good For Enterprise application. Good For Enterprise – Android v2.1.1.251 (Service Release) (03/19/13) What’s New This service release corrects several open issues. Issues Resolved in This Release Issue ID Component Description 15 © Good Technology 2015. All rights reserved. 113142 Client installation Good activation fails on Samsung GT-S7562. 113148 Camera Devices that upgrade to Client version 2.1 while being supported by GMC server versions earlier than 2.3 with MDM will have their cameras disabled automatically. Good For Enterprise – Android v2.1.0.248 (Service Release) (02/13/13) What’s New This service release corrects several open issues. Issues Resolved in This Release Issue ID Component Description 111363 GMA (Secure Browser) Error on the device: “SPNEGO authentication is not supported on this client.” 111772 UI Application icon label changed from “Good” to “Prevue GA.” Good For Enterprise – Android v2.1.0.246 (Feature Release) (01/31/13) Webkit versions: • Android 2.3 - 2.0.1.17 • Android 4.0 – 2.0.1.14 What’s New • S/MIME email support - Send and receive signed and encrypted email using soft tokens (only). (Support for CAC and PIV readers is not included in this release.) • Domino Out-of-Office support – Allows the user to set the start and end dates out of the office. Note: This feature requires the latest Good For Enterprise Domino server (GMM 7.0.2) • Provision over Wi-Fi network • Japanese and Brazilian Portuguese localization • Hebrew support: During email composition, Hebrew characters are supported in right-justified format; recipients will receive the email in left-justified format. • Various fixes to support Office attachment issues • Minor UI enhancements • Support for the Prevue GE Client (refer to the Prevue GA Priority Access Planning Guide for details) • WiFi and general connectivity sync fixes • LED notifications can be disabled; notifications can be disabled entirely. New in Good Mobile Access (Secure Browser) • Compliance with “Disable Redirect to Native Browser” policy – Admins can now set a policy to not allow redirecting the user to the native device browser. If the website is not part of the allowed list, then the end user will see the prompt “The website you are trying to access is blocked by IT security policy”. • Compliance with blocking of Non-fully qualified domain (NFQD) policy - On GMC R6, IT Admin may set a policy to not allow users to get to non-fully qualified domains. • Kerberos Support – Support for Kerberos Single Sign-On Authentication 16 © Good Technology 2015. All rights reserved. • New Improved UI – UI improved to be more consistent with Android platform UI for better user experience. • HTTPS Proxy Support for Android 4.0 devices - Now consistent with HTTPS Proxy support for Android 2.2, 2.3 and Android 4.0 and GMA IOS. • Support for SSL 3.0 – Support websites using SSL 3.0. Consistent support for SSL 3.0 by GMA IOS. • Support for HTML5 Geolocation – This is turned on to support web developers using HTML5 geolocation in their web applications. Good For Enterpise does not use this information. The user will be able to opt out of providing this location information when the website/browser requests it. Usage Notes • • Android 2.2 and lower are not supported. Users will need a new PIN if they uninstall and re-install this Client. Issues Resolved in This Release Issue ID Component Description 107070 Contacts Good Client randomly removing synced contacts. 104384 Email When incoming email has a "Reply-to" field present, replying to that email from an Android device sends a reply back to the email address of the original sender, rather than to the email address specified in the "Reply-to" field. 106551 Calendar DST Fixes for Australian users. 103994 GMA (Secure Browser) Random Web pages not accessible, with error “Web page not available.” 101481 Email Some Android users can't see Inbox mail list on inbox , or can just see mail list for a week or two. 106163 WiFi Android Client experiencing syncing issues using corporate Wifi. 104436 Security Some users not able to reset/change passwords, receiving the error "Can only change PW once every 24 hours" even when it is their first attempt to change it. 107813 Email Android Client doesn't correctly recognize Domino addresses which contain spaces. 105096 Email Can't send email via Good using 3rd party application “Dictation Blue.” 104190 Email When signatures are enabled in the Android Good Client, Share page function does not work. 111341 Email OOO Domino Date between Lotus notes and Device. 111410 Email Message popup was in correct. 110966 Calendar Fixed disappearing Calendar issue. 110968 GMA (Secure Browser) Some HTML 5 features do not work on Android ICS 17 © Good Technology 2015. All rights reserved. 109562 UI Fixed UI issue on Agreement page. 111278 Sync Random Crashes with .244 EA Good For Enterprise Android client 111223 Calendar Fixed Attachment missing Issue 105972 Email [ Samsung Galaxy Tab 10.1] The default keyboard for the device allows bypass of disabled paste from outside Good app. 108872 Stats API call does not return device information. Good For Enterprise – Android v2.0.2.238 (Service Release) (11/27/12) Issues Resolved in This Release 107881 Provisioning [Android 4.2, Wi-Fi-Only Nexus 7 and Nexus 10] These devices will experience an issue when provisioning. Users will be asked to turn on their phone network, which cannot be done on Wi-Fi-Only devices. There is no workaround for this issue at this time. 107932 Email/Calendar [Android 4.2] If a downloaded attachment is opened with Quickoffice and the Back key is used to exit, Quickoffice will reload the file. Workaround: tap the Home key and from the Home page, relaunch Good. Good For Enterprise – Android v2.0.1.237 (Service Release) (11/15/12) Issues Resolved in This Release 106765 Email Resolved security issue with email attachment. 107810 UI Login support in landscape mode. 107864 Email Error message "The message no longer exists" appeared when opening an email. The workaround was to use the Reply or Forward button. Good For Enterprise – Android v2.0.0.235 (Service Release) (09/06/12) Swype Keyboard Disabled The Swype keyboard is disabled on the login screen and on locked screens. Otherwise it is fully supported. Issues Resolved in This Release 104129 Upgrade Upgrading the Client from 1.9.0.220 to 2.0.0.233 in some cases was unsuccessful, causing the Client to crash. 18 © Good Technology 2015. All rights reserved. Good For Enterprise – Android v2.0.0.233 New Features Key features in this release: • User Interface Facelift with bolder colors, new icons, new start-up screen, sliding drawer interface to access email folders, and other changes to improve the Good client. 1 Calendar Attachments Support , which adds the ability to view documents attached to Calendar events. 2 Contacts Sub-Folders : View contacts’ groups (folders) from your Exchange Outlook in your Good client. 3 File ‘Import-Only’ Policy : Enhanced security controls for IT admins; specify whether users can only rd import but not export files from 3 party document handling apps to Good client (this is an extension to the File Handling Policies introduced in Q4, 2011). 1,3 Support for More MDM Capabilities : Adds the ability to blacklist certain admin-specified applications on the user’s device. 3,4 Good Mobile Access – Secure Browser Improvements : Extended support to Android 4.0 devices (Ice5 cream Sandwich) and HTML 5. In addition, IT can manually configure HTTP and HTTPS proxy settings and exceptions. 6 Domino-Encrypted Email : Adding support for reading of Domino-encrypted emails. Danish Language Support • • • • • • • Footnotes: 1. 2. 3. 4. 5. 6. This feature requires upgrading to the new Good Messaging server software for Exchange and Domino—targeted for availability prior to the client release. This feature requires upgrading to the new Good Messaging server software for Exchange, targeted for availability prior to the client release. This feature must be enabled on the server and requires upgrading to the new Good Mobile Control software that is targeted for availability prior to the client release. Good Mobile Access applies to Android 2.2, 2.3 and now 4.0 devices and requires separate download of a web kit from Google Play. HTTPS Proxy support applies to Android 2.2 and 2.3 only. This feature requires upgrading to the new Good Messaging Server software for Domino that is targeted for availability prior to the client release. Updating the Kindle Fire Kindle Fire users must uninstall the previous version of the Good Client from their device before upgrading to Client version 2.0 from Google Play. The user can use Settings/More/Applications/Good/Uninstall to uninstall. Issues Resolved in This Release 91813 Performance Android client on the Sprint Photon with a valid international roaming plan, will not sync while roaming internationaly. 95609 Email Emails not being received even though the connection status is Connected. Clicking Send/Receive resolves the issue. 95759 Security Compliance dialog message is shown when “Forget password” is selected and Compliance rule is set to "Send report only." 95925 Provisioning Android client unable to provision when a carrier name is not returned. 96751 Applications Android client causing application event error, "We could not decode the message. Error code 655363." 96786 Secure Browser Samsung devices running 2.3.6 firmware are unable to launch the secure browser. 19 © Good Technology 2015. All rights reserved. 97023 Security Android client displays 'Enter 1234 to continue' on the last attempt to enter a correct password. The user can ignore this an enter their password multiple times. 99170 Compliance Android client is triggered for a false positive compliance failure for root detection on a Lenovo Thinkpad. 99351 Calendar Meeting reschedule notices are not removed from the inbox in the Android client. 99372 Compliance Android client is triggered for a false positive compliance failure for root detection on a HTC One X. 100040 Performance Android client stops syncing and displays the error message, "Failed to initialize UDR / Hostinfo Structure" on subsequent launch. 100520 Provisioning Andoid client is unable to provision when an invalid character is returned in the carrier name. 101449 Calendar Meeting update made in Outlook is not synched to the device. This occurs when the user's mailbox is on Exchange 2010. Good For Enterprise – Android v1.9.1 (Service Release) Issues Resolved Issues resolved in Version 1.9.1 96784 Email An incorrect message is displayed when an attachment is successfully downloaded. 96836 User interface Smaller font sizes and more size increments are available. Good For Enterprise – Android v1.9.0 New Features • 1 Good Mobile Access – Secure Browser : Improves productivity with access to critical corporate resources via a secure browser. Browser data is stored and encrypted inside Good For Enterprise. IT controls Intranet access and defines approved domains from Good Mobile Control. Refer to the Secure Browser User’s Guide for details. Better Email and Calendar User Experience with the ability to display tentative calendar events in a different color and side-swipe support in calendar. • Notes: 1. Good Mobile Access for Android requires separate download of WebKit from the Android Market. This feature applies only to Android 2.2 and 2.3 devices. Issues Resolved Issues resolved in Version 1.9.0 78580 Preferences [Sony Xperia x10 Mini and Mini Pro] Under notification preferences there are no headers to differentiate which notification setting 20 © Good Technology 2015. All rights reserved. relates to which feature. 78715 Password [Sony Xperia x10 Mini and Mini Pro] Native text entry dialog is hiding the number of password attempts left after entering an incorrect password. 79837 Calendar When editing a recurring meeting on the device, some attendees may not be displayed correctly. 82606 Wipe [Samsung Infuse and Fascinate, ROM SCH-1500.ED03] When Enterprise Wipe is initiated on a device, it cannot be reprovisioned by uninstalling and reinstalling; the device must be hard reset. 90522 Email Some blocked (blacklisted) attachments can be forwarded. 91257 Email If a large attachment or saved file causes a “Low Disk Space” message, Good will become unusable. 91370 Email When the attachment list in an email is altered and then the email is forwarded, it is never received. 91902 Email In some cases, when you receive a message with inline images and then attempt to forward it or reply to it, and add attachments to it, Good will crash. 94361 Wi-Fi Users provisioning a Wi-Fi-only Android device may be asked to provide a phone number. Workaround: enter a fake phone number in the field. 94363 Calendar On some devices, the Next Day arrow in Day View is too small. 94475 Email User could not share a native contact with the Good app. With the fix, the native contact, when shared, is attached to Good email as a vCard file. Good For Enterprise – Android v1.8.1 (Service Release) Issues resolved in Version 1.8.1 93136 93199 93200 User Interface Some German translation was incorrect. 93571, 93751 Synchronization The Client may randomly require the user to perform a "Resync" Security Security improvements. Good For Enterprise – Android v1.8.0 New Features • File Repository: The user can save email attachments securely within the Good For Enterprise application and send them via newly composed email as attachments. Policy settings allow this feature to be enabled/disabled. When enabled, the user can preview, rename, delete, and open documents in third-party applications. Receiving/opening-attachment policies support blocking or allowing untrusted/trusted/ file types into the Good 21 © Good Technology 2015. All rights reserved. application. (For details, refer to “File Repository” in Chapter 6 of the Good For Enterprise Administrator’s Guide.)* • QuickOffice Update : New version of Quick Office with added features and better PDF file handling. Resolves the following issues: o o o o o • Excel chart embedded inside PowerPoint file (EmbeddedChart.pptx) doesn't display Blank PowerPoint with large background crash with stack trace NullPointerException and crash with stack trace ArrayIndexOutOfBoundsException and crash with stack trace Crash after rotate screen with QO error Log Encryption: This release supports encrypted client logs on the device and transport of the logs to the Good Mobile Control Console through a secured channel. Features marked with an * require Good Mobile Control Server v1.3.3. Issues resolved in Version 1.8.0 88206 Email Embedded HTML pictures do not display correctly. 77424 84151 84037 86063 Email Attachments Updated version of QuickOffice addresses the following issues: • Excel chart embedded inside Powerpoint file (EmbeddedChart.pptx) doesn't display • Blank Powerpoint with large background crash with stack trace. • Can't open .pdf type file in native file viewer on Moto Milestone Email Attachments Out-of-Memory problems with PDF attachments have been resolved. Email Attachments Updated QuickOffice improves attachment handling. Known Issues in This Release Issue ID Component Description ----- Calendar Delegates will be unable to act on calendar invitations received and should respond via their PC. ----- Provisioning Initial setup of Good For Enterprise client may take up to 10 minutes depending on radio coverage and user’s mailbox profile. ----- Provisioning [Xoom] The user must remain in the application window while upgrading to this version of Good For Enterprise. Otherwise, it will be necessary to force Good For Enterprise closed using Settings/Applications/Manage Applications, and to launch the application again. ----- Email Over WiFi networks incoming email synchronization may be delayed up to 14 minutes depending on your carrier. ----- Email Emails composed on device cannot exceed 7 Kb. End-user will not be asked to reduce the number of characters when trying to send an email over this limit. The body text is silently truncated to 4,000 characters. 22 © Good Technology 2015. All rights reserved. ----- Provisioning When re-provisioning a user, attachments in first 100 emails are not accessible via the handheld. ----- Utilization [T-Mobile myTouch 4G Slide] In Settings/Applications for the device, the button for moving Good to the SD card appears to be active. It is not functional. If the user clicks it, the device will appear to move Good to the SD card. Good will remain functional on the device but any Good widgets will be broken. The user can delete the widgets and replace them. 73962 Provisioning After installation of the Good Client on the device, if the setup process fails at any point after retrieving settings (because a server is down or the device drops its data connection, for example), the Client must be uninstalled and reinstalled before the setup process is retried. 74847 Provisioning After clearing Good data using Manage Applications on the device, the user is prompted to re-provision when restarting Good, and is required to re-enter username and PIN. 75485 Contacts Outlook Contacts personal distribution lists may not sync correctly with Good Messaging Contacts on the device. 76025 Calendar [Domino] The device Resources field entry for a meeting request may display incorrectly in the desktop location field. 81043 Email 81491 Functional For Android devices 3.0 and higher, setting the "Do not allow data to be copied from the Good application" policy will break the Copy/Paste function within Good. 84802 Secure Browser Flash and videos are not supported. 84899 Secure Browser Animated GIFs are not supported. 88026 Contacts [HTC Desire] The Edit option for Good contacts is missing in native Contacts. 89894 Setup (Infuse) To reinstall Good after uninstalling, the user must enter the GMM app password first. If the user doesn’t know the app password, a hard reset is required. 90867 Notifications [Kindle Fire] Setting notifications to Default incorrectly uses the setting “Silent.” 91049 Secure Browser .pgm file types are not supported. 91642 Secure Browser MD5 session algorithm based Digest Authentication is not currently supported by Secure Browser. 92211 Application After upgrading the device, the application icon and email widget may disappear. Workaround: long press on the home screen and select "Widgets" on the menu that is displayed. Scroll down to [Sony Ericsson Xperia Neo] For new emails (not reply or forward), email address becomes graphically corrupt when moving from an email address field to another, including another email address field. Returning to the email address field in question restores the text. There is no issue when sending an email; this is only a visual bug. 23 © Good Technology 2015. All rights reserved. the Good Widget (there are two, Calendar and Email) that you wish to add. Exception: If you have Ice Cream Sandwich (Android 4.0), tap the apps list soft button to see the full list of apps, and at the top of that screen select the Widgets tab. Find the widget you want, touch and hold to select it, and place it on the home screen. 92603 93494 Secure Browser Opening large files (>4MB) is not supported within Secure Browser and may cause an application crash. 93221 Secure Browser Web pages with the SLL 3.0 web server are not supported. 93212 Secure Browser For web pages that use NTLMv2 authentication and contain many resources, the user may find the login page redisplayed even after entry of the proper username and password. 93917 Secure Browser The user may be asked to wait by a pop-up dialog; the other option is to force the Good application to close. 94384 Secure Browser Setting a policy to disallow copy/paste to/from Secure Browser will also in some cases restrict the copy/paste function within the Browser. 94690 Secure Browser Clicking on a URL link in the body of an attachment opened in Good will launch the device's native browser, not the Secure Browser. 94749 Secure Browser In some cases, when a user attempts to download a file not supported by the Good Quick Office viewer, the app will launch the Secure Browser without any warning message. 95318 Security [Pantech Burst] User is unable to enter valid MDM password when prompted. 98467 Email [HTC One S] A transient gray bar may appear between elements of an email or Calendar invite, when zooming in or out in the message. 98661 UX No timestamp displayed on Good Locked screen. 99767 Email User may not be able to Fwd or Reply All for Domino encrypted email. 99897 Webkit To use the new webkit, user must upgrade to latest Good Client. If user upgrades only webkit without upgrading latest Client, Client crashes when accessing a web page on GMA browser. 100191 Calendar The alert message displays incorrectly when an attachment to a recurring event is changed. There may be a delay before users are informed. 101134 Calendar If a recurring event is updated such that all future occurences are deleted , the device may continue to display all occurences. 101565 Domino Encrypted Email After switching to a GMM that supports Domino encrypted email, previously received encrypted emails can't be decrypted until the device re-sync’s. The admin may need to enable and disable the encryption policy settings if the settings do not take effect. 101942 Secure Browser If Good is exited while loading a web page and later returns to Secure Browser, the same web page will attempt to load 24 © Good Technology 2015. All rights reserved. unsuccessfully. 102293 Secure Browser Secure Browser does not support HTTP POST method. Bacward button doesn’t work when accessing Facebook. 102386 Calendar New time is not reflected when attendee proposes a new time for a scheduled meeting. Organizer may not see the new time proposed by Invitee on the device. 102551 Secure Browser If a Secure Browser proxy address is unavailable and the user attempts to connect to an allowed website, the error “Webpage not available” will be displayed, rather than an error stating that the proxy could not be found. (This error is also displayed if the website is, in fact, not available.) 106356 S/MIME S/MIME email cannot be read in Sent Items folder. 110253 Email [Domino] For Domino GMM 6.5.3 and earlier, blocked attachments may appear to be loading on the device, although they never actually open. 111505 S/MIME A warning prompt may be displayed when the user opens replied/forwarded encrypted email in the Drafts folder. 111545 Calendar The default out-of-office begin and end dates are today and tomorrow. In some cases, these dates are displayed incorrectly. Before actuating the out-of-office feature, the user should enter correct dates. 115272 Device lock Good For Enterprise Password locks the device while reading file/docs in Quick Office or browsing in Good Mobile Browser (Secure Browser) if the user is on the Browser or Quick Office screens for a consecutive period longer than the device lock time. Affects only users with a low device idle lock setting. This issue has been observed in earlier releases as well. 115559 Authentication On rare occasions, crashes are seen when using Good Mobile Access (Secure Browser). 115567 UI Domino-encrypted email loses its password field when the device orientation is changed. 115799 Passwords [Droid DNA, HTC First, HTC One (all carriers)] Complex device passwords (containing symbols) will cause the device to repeatedly prompt for the password. Knowedge base article http://good.custhelp.com/app/answers/detail/a_id/3294/kw/3294. MDM-245 Passwords [Motorola Droid Razr] If a policy is set activating MDM and requiring a complex password on the device, every time the device is reset and Good For Enterprise is started, the user will be required to activate MDM again. GMAANDROID503 Secure Browser "Browser Startup Failed" error on LG Spectrum 2 with OS 4.0.4 GMAANDROID508 Secure Browser [Non Jelly Bean] Crash on Samsung Droid Charge and Samsung Stratosphere when accessing Secure Browser. GMAANDROID579 Secure Browser ][Jellybean 4.2] Duplicate Good entries in the Recent-app screen when launching Secure Browser. 25 © Good Technology 2015. All rights reserved. GMAANDROID667 Secure Browser Entries in browser history are retained even if the device date/time is set to a date/time earlier than the listed web-page visit. GMAANDROID680 Secure Browser Secure Browser remains available after removal of the webkit. GFEANDROID2504 Calendar Forwarded Calendar attachments cannot be edited. GFEANDROID2524 Password Locking or force stopping Good For Enterprise and then force stopping and restarting Good Share or Good Connect may require the user to enter the password twice. GFEANDROID2571 Calendar Domino user cannot edit the All Day event on client to add recipient. GFEANDROID3231 Password Part of unlock code is not displayed on the screen after Good For Enterprise has been locked. Workaround: decrease font size. GD-1586 Good Share Good Share is not able to start and displays "The authentication application is not installed" message when authentication is delegated to Good For Enterprise. Workaround: Force stop and restart Good Share. GFEANDROID2619 SMIME [Tablet] Verification/encryption hangs after switching to a different tab and back during the process. GFEANDROID2622 SMIME Embedded image is missing on device after forward/reply of signed email. GFEANDROID2629 SMIME Good For Enterprise app does not respond or crashes when decrypting or verifying a large signed email. GFEANDROID3241 SMIME Send button is grayed out when trying to forward an email with security option set to signed or encrypted. Workaround. change the email type to Normal and then back to the desired secure type. This will cause the email to be rechecked for completeness and the Send button to be enabled if the email is fully downloaded. GMMSEXC-943 SMIME Attachments are missing in signed email. GMMSEXC-974 Compliance If a handheld that is out of compliance with a Prevue GE app is moved to a new GMC which allows that app, the handheld will remain out of compliance. Workaround: reprovision the handheld on the new GMC. GMAANDROID613 GMA There is nothing listed out when run debug command “debug://listfailedhosts” if access website which has some image was blocked. GMAANDROID750 GMA Clicking a link in an email message will open the page in an existing tab, not a new tab. GMAANDROID751 GMA Clicking a link in email before accepting the webkit’s EULA will crash the app. GMAANDROID- GMA A website launched from an email link will not load if the tab max 26 © Good Technology 2015. All rights reserved. has been reached and the replaced tab is to access an authentication website with login required. 823 GMAANDROID824 GMA Adding a new tab to access a blocked URL results in an ANR message (Application Not Responding). GMAANDROID825 GMA Error 401 is displayed when launching an authorized URL via email link, if the tab limit has been reached and the replaced tab is in bookmark view. GMAANDROID927, 993 GMA [Samsung Note 3] [Casio G’Zone 4G LTE] Good For Enterprise crashes when attempting to access any web site using Secure Browser. GFEANDROID3332 Email The subject line in an email does not display correctly when consisting of Hebrew characters mixed with English characters or numbers. GFEANDROID3364 Connectivity In rare cases, when switching between WiFi and 4G (mobile data) with Good For Enterprise in the foreground, there may be latency while the connection is swapped. GFEANDROID3460 Camera [Nexus7 V2] The camera flash icon is present but does not function within Good For Enterprise, as the Nexus 7 does not provide this feature. GFEANDROID3461 Camera [Nexus7 V2] The camera zoom feature does not function within Good For Enterprise. GFEANDROID3464 UI The Good shortcut icon may not update after an update. The icon will update after a subsequent restart. GFEANDROID3479 Quick Office [Hebrew] On the device, word order is correctly aligned but paragraph and matrix column order is incorrectly aligned. GFEANDROID3480 Quick Office [Hebrew] In some cases, horizontal scrolling is disabled, so that text beyond the screen margins cannot be viewed. GFEANDROID3493 Email [Tablet] Saving a reply to the Drafts folder and then subsequently opening it in that folder and tapping the reply button (which should not be present) crashes the app. GFEANDROID3740 Email [KitKat 4.4] The To/Cc/Bcc fields in email are not clearly displayed. GFEANDROID3741 Email [KitKat 4.4] The Search buttons on the email and contacts screens are not clearly displayed. GFEANDROID3753, 3774 Email [Hebrew] The message body of received emails and the Subject line of replies/forwards display incorrectly in mixed language emails (English+Hebrew+Number/symbol). GFEANDROID3754, 3756 Email [Hebrew] Signed email is not supported. Elements of a signed email message may not display correctly, with right/left alignment problems. GFEANDROID3759 Email [Hebrew] In Calendar update emails, the subject line is misaligned. 27 © Good Technology 2015. All rights reserved. GFEANDROID3760 Email GFEANDROID3775 Calendar [Hebrew] Meeting title and location display incorrectly in Day view. GFEANDROID3778 Calendar [Hebrew] Notification text is garbled. GFEANDROID3802 Quick Office [Hebrew] For mixed English/Hebrew text, the contents of table cells are left aligned. GFEANDROID3988 Email A Good For Enterprise device resync may cause some subfolders to become unsubscribed. GFEANDROID4021, 4022 Preferences The “Get More Email” preference sometimes displays the wrong folder as the “current folder.” GFEANDROID4024 Email Random subfolders may not sync. GFEANDROID4087 Email There may be some delay in Good For Enterprise functionality as the device switches between WiFi and cellular networks. GFEANDROID4087 Email There may be some delay in Good For Enterprise functionality as the device switches between WiFi and cellular networks. GFEANDROID4086 Background In rare, random instances, Good For Enterprise may be forced to close while in the background. GFEANDROID4141 Email, Secure Browser [Samsung Tablet Model I925] In random cases, cannot access a web site or download an attachment after a reprovision. Workaround: wait and retry or restart Good For Enterprise. GFEANDROID4565 Secure Browser [Android 4.4/Kitkat] No icon for the Good For Enterprise built-in Good Mobile Access (GMA) browser is displayed in the GFE toolbar, even if GMA is installed. GMA is not available for use in Good For Enterprise. The Default Browser choice under Preferences is grayed out. However, if the separate Good Access app is installed on the device, tapping a web link within Good For Enterprise will launch that secure browser. GFEANDROID5263 Compliance Compliance rules will not as scheduled, after a device reboot. Workaround: restart the Good app. TTMD-1750 Compliance For some devices, hardware compliance warnings may be repeated until the device is reset. TTMD-1760 Compliance [Samsung Galaxy S 4 Mini] The user is removed from or denied access to the Good For Enterprise app without an explanatory message when the compliance policy is set to disallow access to the app. [Hebrew] Email written in English and received in Hebrew via OWA does not display the Subject text correctly. Not a defect. OWA email must be written and received in the same language. 28 © Good Technology 2015. All rights reserved. ----- Email [Xoom] Cut/copy/paste functionality is not supported. ----- Authentication SPNEGO authentication is not supported on this client. ----- Widgets On occasion, the Good Calendar or Email widget may not unlock when Good unlocks. If this happens, delete the widget and recreate it. ----- Email [HTC Desire] In rare cases, the device may exit Good For Enterprise when opening an email. ----- Email HTML messages forwarded or replied to by the Good For Enterprise Client will not be displayed correctly on Blackberry devices using BES versions earlier than 5.x. ----- Email GMC 1.3.1 with the default File Handling policy and Send Attachments enabled allows 1.7.5 and 1.8.0 clients to import third-party files to Good. Secure Browser HTML5 geo location API is not supported on Asus Transformer and Samsung Note II (also not supported on native browser on device) ----- Secure Browser GMA does not support css element text-shadow for Android 4.0 ICS. ----- Passwords [Samsung Galaxy S4] If a policy is set activating MDM and requiring a complex password on the device, every time the device is reset and Good For Enterprise is started, the user will be required to set the password again. Good For Enterprise – Android End-of-Software Updates for Android 1.5 and 1.6 Devices This release of Good For Enterprise – Android does not support devices running the Android 1.5 or 1.6 OS. Good For Enterprise – Android v1.6.3 is the last client software version that supports devices running Android 1.5. Good For Enterprise – Android v1.6.5 is the last client software version that supports devices running Android 1.6. For details about Android 1.5 support, refer to http://www.good.com/support/eos-android15.php. For details about Android 1.6 support, refer to http://www.good.com/support/eos-android16.php. Aging Policy and Memory Footprint Good client currently limits the email storage to 3500 messages total in all folders. If over 1750 emails, Good strips body content from older emails in order shown. If over 3500 emails, Good removes older emails until below 3500 emails. 1) Deleted items 2) Sent items 3) Folders under the inbox 4) Inbox Initial OTA provisioning provides: • Last 100 emails in inbox, sent and deleted items folders. For emails over 3 days old, headers only. Manually subscribed sub-folders under the Inbox behave the same. • Calendar for 1 week in the past, and everything going forward, including all recurring meetings • All contacts (tested up to 3500 contacts) 29 © Good Technology 2015. All rights reserved. Total memory footprint: Application: 16.6MB (compressed download file) Runtime footprint: ~22.5 (no data) Attachment cache: The larger of (1) 10MB or (2) size of last attachment downloaded. Attachments are aged out as additional memory space is required. File repository: No limit. This value represents the space occupied by documents in the repository. Installation Note Devices that have both cellular and wi-fi capability must have an active cellular account in order to be provisioned. File Type and Security Good For Enterprise – Android 1.6.5 and later supports the following file types for download: pdf, txt, wav, wma, wpd, htm, html, jsp, xml, bmp, gif, jpg, png, tif, tiff, xls, xlsx, pps, ppt, pttx, doc, docx, rtf, zip, 3gp, pdf, mp4, mp3. Good For Enterprise now includes a built-in version of QuickOffice for viewing doc, docx, xls, xlsx, ppt, pptx, and txt files on the device. This version of QuickOffice has the “Save As” feature disabled, preventing these file types from being saved outside the secure enterprise container. Other file types can be opened only if the appropriate applications for doing so are installed on the device. Administrators can block access to these other file types through Good Mobile Control if they present a security risk. Device Type and OS Version Support For a full list of supported handhelds you can visit here: http://www.good.com/support/devices-supported.php. For a list of certified supports ROMs, visit https://good.com/cerebus/gmp/deviceLanding.do. Device Notes The Kindle Fire disconnects from wi-fi when the screen goes off, to save battery.This is by design of the manufacturer (Amazon.com).Good will be unable to receive any data when wi-fi is disconnected.The only exception to wi-fi being turned off in such a manner is when the device is downloading a file or when a scheduled publication (magazine, e-book) delivery is ongoing. Good Mobile Access (Secure Browser) Support Good Mobile Access (Secure Browser) is not supported on the following devices: • LG Ally • LG Optimus G E970 • LG Spectrum 2 • Google Nexus One • Samsung Stratosphere • Samsung Droid Charge With this release, Good Mobile Access supports Android 4.1 and 4.2 (Jelly Bean) For more information on Good For Enterprise – Android, please visit http://www.good.com/android. 30 © Good Technology 2015. All rights reserved.
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