Good For Enterprise – Android 2.8.0.398
Release Notes
General Availability
Updated: January 07, 2015
Good for Enterprise – Android v2.8.0.398 (Feature Release) (01/07/15) ..................................................................... 3
What’s New ............................................................................................................................................................... 3
Issues Resolved in This Release .............................................................................................................................. 3
Open Issues in This Release .................................................................................................................................... 3
Good for Enterprise – Android v2.7.1.390 (Service Release) (11/05/14) ..................................................................... 3
What’s New ............................................................................................................................................................... 3
Issues Resolved in This Release .............................................................................................................................. 4
Open Issues in This Release .................................................................................................................................... 4
Good for Enterprise – Android v2.7.0.383 (Feature Release) (10/01/14) ..................................................................... 5
What’s New ............................................................................................................................................................... 5
Issues Resolved in This Release .............................................................................................................................. 5
Open Issues in This Release .................................................................................................................................... 5
Good For Enterprise – Android v2.6.0.376 (Feature Release) (09/02/14) ................................................................... 5
What’s New ............................................................................................................................................................... 5
Issues Resolved in This Release .............................................................................................................................. 6
Good For Enterprise – Android v2.5.1.363 (Service Release) (06/23/14) .................................................................... 6
What’s New ............................................................................................................................................................... 6
Issues Resolved in This Release .............................................................................................................................. 7
Good For Enterprise – Android v2.5.0.350 (Feature) (06/02/14) .................................................................................. 7
What’s New ............................................................................................................................................................... 7
Issues Resolved in This Release .............................................................................................................................. 7
Open Issues in This Release .................................................................................................................................... 8
Good For Enterprise – Android v2.4.0.315 (Feature Release) (01/21/14) ................................................................... 9
What’s New ............................................................................................................................................................... 9
Issues Resolved in This Release ............................................................................................................................ 10
Good For Enterprise – Android v2.3.2.301 (Service Release) (11/14/13) .................................................................. 10
What’s New ............................................................................................................................................................. 10
Issues Resolved in This Release ............................................................................................................................ 11
Good For Enterprise – Android v2.3.1.300 (Service Release) (11/11/13) .................................................................. 11
What’s New ............................................................................................................................................................. 11
Issues Resolved in This Release ............................................................................................................................ 11
Good For Enterprise – Android v2.3.0.296 (Feature Release) (11/06/13) ................................................................. 11
What’s New ............................................................................................................................................................. 11
Limitations on New Features ................................................................................................................................... 11
Issues Resolved in This Release ............................................................................................................................ 11
Good For Enterprise – Android v2.2.5.274 (Service Release) (09/13/13) .................................................................. 12
What’s New ............................................................................................................................................................. 12
Good For Enterprise – Android v2.2.4.273 (Service Release) (09/11/13) .................................................................. 13
What’s New ............................................................................................................................................................. 13
Good For Enterprise – Android v2.2.3.271 (Service Release) (08/26/13) .................................................................. 13
1
© Good Technology 2015. All rights reserved.
What’s New ............................................................................................................................................................. 13
Good For Enterprise – Android GMA Webkit (Service Release) (07/17/13) .............................................................. 14
Issues Resolved in This Release ............................................................................................................................ 14
Good For Enterprise – Android v2.2.2.268 (Service Release) (07/15/13) .................................................................. 14
What’s New ............................................................................................................................................................. 14
Issues Resolved in This Release ............................................................................................................................ 14
Good For Enterprise – Android v2.2.1.266 (Service Release) (06/19/13) .................................................................. 14
Issues Resolved in This Release ............................................................................................................................ 14
Good For Enterprise – Android v2.2.0.263 (Feature Release) (06/04/13) ................................................................. 15
What’s New ............................................................................................................................................................. 15
Issues Resolved in This Release ............................................................................................................................ 15
Good For Enterprise – Android v2.1.2.254 (Service Release) (04/30/13) .................................................................. 15
What’s New ............................................................................................................................................................. 15
Good For Enterprise – Android v2.1.1.251 (Service Release) (03/19/13) .................................................................. 15
What’s New ............................................................................................................................................................. 15
Issues Resolved in This Release ............................................................................................................................ 15
Good For Enterprise – Android v2.1.0.248 (Service Release) (02/13/13) .................................................................. 16
What’s New ............................................................................................................................................................. 16
Issues Resolved in This Release ............................................................................................................................ 16
Good For Enterprise – Android v2.1.0.246 (Feature Release) (01/31/13) ................................................................. 16
What’s New ............................................................................................................................................................. 16
Usage Notes ............................................................................................................................................................ 17
Issues Resolved in This Release ............................................................................................................................ 17
Good For Enterprise – Android v2.0.2.238 (Service Release) (11/27/12) .................................................................. 18
Issues Resolved in This Release ............................................................................................................................ 18
Good For Enterprise – Android v2.0.1.237 (Service Release) (11/15/12) .................................................................. 18
Issues Resolved in This Release ............................................................................................................................ 18
Good For Enterprise – Android v2.0.0.235 (Service Release) (09/06/12) .................................................................. 18
Swype Keyboard Disabled ...................................................................................................................................... 18
Issues Resolved in This Release ............................................................................................................................ 18
Good For Enterprise – Android v2.0.0.233 ................................................................................................................. 19
New Features .......................................................................................................................................................... 19
Updating the Kindle Fire .......................................................................................................................................... 19
Issues Resolved in This Release ............................................................................................................................ 19
Good For Enterprise – Android v1.9.1 (Service Release) .......................................................................................... 20
Issues Resolved ...................................................................................................................................................... 20
Good For Enterprise – Android v1.9.0 ........................................................................................................................ 20
New Features .......................................................................................................................................................... 20
Issues Resolved ...................................................................................................................................................... 20
Good For Enterprise – Android v1.8.1 (Service Release) .......................................................................................... 21
Good For Enterprise – Android v1.8.0 ........................................................................................................................ 21
New Features .......................................................................................................................................................... 21
Known Issues in This Release .................................................................................................................................... 22
Good For Enterprise – Android End-of-Software Updates for Android 1.5 and 1.6 Devices ...................................... 29
Aging Policy and Memory Footprint ............................................................................................................................ 29
Installation Note .......................................................................................................................................................... 30
File Type and Security ................................................................................................................................................ 30
Device Type and OS Version Support ........................................................................................................................ 30
Device Notes ............................................................................................................................................................... 30
Good Mobile Access (Secure Browser) Support ........................................................................................................ 30
2
© Good Technology 2015. All rights reserved.
Good for Enterprise – Android v2.8.0.398 (Feature Release) (01/07/15)
What’s New
•
Quick reply to emails from the Email list view
•
Full support for Android 5.0 (Lollipop)
•
Secure document viewer support for Android 5.0 (Lollipop) and ART
•
Better handling for limited recipients in an email/calendar invite during Reply All. Up to 32 recipients are
displayed. A message such as the following is displayed: “Recipients cannot be edited on the device.
Updates will be sent to all recipients of the original email." (Requires Exchange GMM 8.3.0.12 or GMM
7.2.2, or Domino GMM 8.1.4.) For earlier GMM versions, a message such as the following is displayed:
“Cannot send an update to all attendees in this meeting. Please edit the meeting from a laptop/desktop
computer.”
•
Open issues resolved
Issues Resolved in This Release
Issue ID
Component
Description
FIRST-7903
Email
Emails received from “no sender” appear to be sent by
“Good Demo” or “[email protected].”
FIRST-7957
Email
S/MIME encrypted emails sometimes do not display
correctly. Cert info may also be added in an HTML
attachment.
FIRST-8107
Document Viewer
Documents saved as PDF in Microsoft applications are
missing the G character when viewed in GFE.
Open Issues in This Release
Issue ID
Component
Description
GFEANDROID5636
Good File Repository
Returning to a document that has been placed in the
background will return the user to the first page of the
document.
GFEANDROID5977
Authentication
If authentication delegation is set for the client and
subsequently changed to none, a password continues to be
required.
Good for Enterprise – Android v2.7.1.390 (Service Release) (11/05/14)
What’s New
•
Performance enhancements
•
Support for handling email address change for a user*
•
Improvement on Lock GFE feature on secure-document viewer
•
Additional root detection checks added
* Requires Good Mobile Control Server 2.6, to be released in December, 2014, for support of Easy
Activation. Requires Good Control Server v1.8.42 or higher and GD SDK iOS 1.9.4340 and Android 1.9.1162
or higher for support of GD app interoperability
Note: S/MIME is not supported on Android L.
3
© Good Technology 2015. All rights reserved.
Issues Resolved in This Release
Issue ID
Component
Description
FIRST-6584
Email
Client does not dial international numbers as expected.
FIRST-6906
Calendar
[Domino] Organizer's calendar shows No Response, even
though meeting was accepted in Domino GFE Client.
FIRST-7100
Connectivity
Users intermittently have to quit and restart the Good
application in order to receive new e-mail.
FIRST-7664
Email
[MAPI] Embedded attachments not displaying on devices.
GFEANDROID4996
Calendar
Exceptions can be scheduled in recurring meetings that
overlap existing meeting dates.
GFEANDROID5064
Upgrading
Application crash after update.
GFEANDROID5300
Email
Latency in GFE response to some simple actions.
GFEANDROID5413
Connectivity
Random GFE connection issue.
GFEANDROID5551
Attachments
GFE kills process and closes Smart Office during document
viewing when a lock occurs.
GFEANDROID5565
S/MIME
After Resync, GFE does not send encrypted messages.
GFEANDROID5569
Attachments
SmartOffice cannot stay in foreground when relaunch Good
app from Recent.
GFEANDROID5582
Provisioning
Bamboo device with Intel is not compatible with GFE 2.6.
GFEANDROID5583
Attachments
Application crash when ART option is enabled.
GFEANDROID5635
Attachments
Unable to open file with extension type containing capital
letters.
GFEANDROID5639
Attachments
In some cases, office files are not opened after downloading.
GFEANDROID5649
Application
Application crash issue.
Open Issues in This Release
Issue ID
Component
Description
GFEANDROID5692
Calendar
Following an SMTP email address change, organizer’s new
address will not display in invitee's calendar after an update
to the meeting
GFEANDROID5782
Synchronization
After changing an email address for a user serviced by a
GMM Exchange v8.2.1.2 server, if an IT admin issues a
GFE reset from the GMC, synchronization on the device
may cease, with no GFE data available on the device.
4
© Good Technology 2015. All rights reserved.
Workaround: reinstall the GFE application.
Good for Enterprise – Android v2.7.0.383 (Feature Release) (10/01/14)
What’s New
•
•
New document viewer
Android L issues resolved
Issues Resolved in This Release
Issue ID
Component
Description
FIRST-6938
Email
Cannot email by selecting a HTML email link in the body of a
message.
Open Issues in This Release
Issue ID
Component
Description
GFEANDROID5400
Attachments
Internal Smart Office is not supported on the Android L and
Intel platforms.
GFEANDROID5436
Attachments
Internal Smart Office cannot open POTX files.
GFEANDROID5491
Attachments
Internal Smart Office limitation: Only ATI/Qualcomm Adreno
205 GPUs or newer are acceptable. Otherwise, a
performance issues will be encountered when the file is
opened. Title bar will not be displayed.
GFEANDROID5514
Attachments
Internal Smart Office does not support Danish and Swedish
languages.
GFEANDROID5535
Attachments
The Find function does not work for PPT/PPTX files in
Internal Smart Office.
GFEANDROID5569
Attachments
If the user downloads an attachment and opens it using the
GFE internal SmartOffice app, then returns to the device
home screen and later returns to GFE via the Recent
feature, SmartOffice should persist in the display; however,
the attachment management view is displayed instead.
GFEANDROID5583
Attachments
Internal Smart Office cannot run on KitKat with ART.
Good For Enterprise – Android v2.6.0.376 (Feature Release) (09/02/14)
What’s New
•
•
•
•
Improved readability for read/un-read emails
Intel platform support
Security enhancements
This release supports an increased policy-length restriction for policy messages. In previous versions of
Good Mobile Control and this client, compliance policy messages were restricted to 8k in size. This limit
can break compliance policy checks for Android devices when the size of the policy is very large. This
5
© Good Technology 2015. All rights reserved.
•
•
release removes that limit for Android devices. Policies up to 256K in size have been tested for Android
devices.
Warning message for limited recipients
Critical bug fixes
Issues Resolved in This Release
Issue ID
Component
Description
FIRST-6753
Email
Application crash opening particular saved message in
Drafts.
FIRST-6865
Secure Browser
URL parsing error.
FIRST-7068
Calendar
Calendar exceptions not syncing to Android devices.
FIRST-7248
Email
Emails malformed for specific HTML tags.
FIRST-7264
Secure Browser
HTML internal site URL not clickable.
FIRST-7273
Secure Browser
Users receive an error when installing GFE on Androids with
version 4.4. "Built-in Secure Browser is not supported with
Android 4.4 (KitKat) and above.”
FIRST-7314
Email
Hash/pound (#) symbol ignored on GAL searches from
compose email screen.
GFEANDROID4922
Attachment
When sending an email with a large attachment, an unknown
error might be displayed, with the attachment unable to be
downloaded.
GFEANDROID5042
Startup
After upgrading, the user might encounter an error based on
an apparent missing library. In such a case, the user could
continue using the app with limited functionality, but was
required then to reinstall it. The device also wouldn’t support
GD until the app was reinstalled.
GFEANDROID5213
Email
A second recipient could not be added into an email.
GFEANDROID5273
Easy Activation
Can now "easy activate" GD apps when device is on cellservice (LTE).
GFEANDROID5298
Email
Junk folder is sync as default but can now unsync.
[FIRST-7343]
[GFEANDROID5281]
[GFEANDROID5271]
[GFEANDROID5270]
Email
SwiftKey issues resolved.
Good For Enterprise – Android v2.5.1.363 (Service Release) (06/23/14)
What’s New
•
Multiselect behavior enhanced.
6
© Good Technology 2015. All rights reserved.
•
UI enhanced to better differentiate read/unread messages in the email list.
Issues Resolved in This Release
Issue ID
Component
Description
GFEANDROID4730
Email
Enhance multiselect behavior.
GFEANDROID5069
Email
Enhance contrast between read/unread email messages.
Good For Enterprise – Android v2.5.0.350 (Feature) (06/02/14)
What’s New
•
Good Share integration
•
Multi-select email improvements
•
SELinux and App Verification compliance policy settings
•
New device preference to remove cached encryption certificates
•
Support for Calendar Forward, Reply, and Reply All in Domino
•
Improvements to application stability
Issues Resolved in This Release
Issue ID
Component
Description
GFEANDROID4396
S/MIME
Session4.0 connection not responding is causing S/MIME
emails to be stuck in Outbox.
GFEANDROID4693
Compliance check
Compliance check Failed note won’t display when launching
a GD app (Good For Enterprise CMP locked).
GFEANDROID4717
Passwords
File is missing during transfer when Good For Enterprise
request set/change password.
GFEANDROID4762
Provisioning
Prevue GE build can be incorrectly provisioned on early
version GMCs.
GFEANDROID4765
Email
Good For Enterprise stops when the device is rotated during
email delete.
GFEANDROID4804
Applications
Refreshing the applications list display for a handheld in
GMC working too slowly.
FIRST-4699
Applications
Good app not responding.
FIRST-5093
Notifications
Domino \ Sound and visible notifications don't work on
Android.
FIRST-5184
Email
Domino / Personal contacts on Good For Enterprise’s
second email addresses don't appear when typing in the to
field.
FIRST-5207
Notifications
Android device does not consistently notify on new
messages using LED.
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© Good Technology 2015. All rights reserved.
FIRST-5356
Email
Email delay.
FIRST-5448
GMC UI
Questions on Carrier Information showing in the GMC.
FIRST-5471
Sync
Galaxy S4 occasionally stops processing data.
FIRST-5473
Calendar
Times for meetings mismatch from device to Outlook.
FIRST-5609
Hebrew
Hebrew doc containing table renders wrong.
FIRST-5616
Rendering
Some text in PDF documents is transposed through quick
office.
FIRST-5663
Hebrew
Hebrew text in PPTX not aligned properly in QuickOffice.
FIRST-5817
UI
On the Good For Enterprise client, the body of the email is
not wrapping correctly.
FIRST-5819
Weblinks
Weblinks fail to work if you do not use http:// on Android.
FIRST-5926
Email
DOMINO / V8 Email does not open in Good For Enterprise.
FIRST-5992
Email
Android user did not receive email overnight.
FIRST-6125
Carriers
Device showing carrier as "Android Network" for all Android
devices rather than the actual carrier of the device.
FIRST-6272
Calendar
Android calendar entries display "You have not responded to
this event yet."
FIRST-6325
Email
Email getting stuck in user’s outbox.
FIRST-6343
Email
Session4.0 connection not responding, causing S/MIME
emails to be stuck in Outbox.
FIRST-6344
Email
Android app crashed when going into an email in the 'Drafts'
folder.
FIRST-6354
French
Message when importing S/MIME certificates not translated
correctly into French.
FIRST-6388
Calendar
Android Good client crashes when adding additional Invitee
to an existing Invite in Good.
FIRST-6447
Email
Junk Folder is not subscribed at provision. Objects moved
from OWA to Junk do not sync in EWS.
FIRST-6482
Intents
Good For Enterprise Android application intents not working
as expected for custom applications.
FIRST-6635
Email
Emails with photos gets stuck in outbox.
Open Issues in This Release
Issue ID
Component
Description
GFEANDROID3179
Signed Email
Quickly pressing the back or Stop button after starting a
"Verify on handheld" for signed messages may cause Good
For Enterprise to stop unexpectedly.
GFEANDROID3811
Calendar
When auto-process disabled, accepting recurrent all day
meeting will map to calendar with wrong date.
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© Good Technology 2015. All rights reserved.
GFEANDROID4087
Sync
Good For Enterprise cannot connect even though device
network is working well.
GFEANDROID4417
Applications
The GMC list of applications for a device may be truncated
when many applications are present.
GFEANDROID4561
Calendar
Attachments disappear from updated occurrence when
organizer edits an occurrence on the device.
GFEANDROID4586
Attachments
File is missing during transfer when Good For Enterprise
request set/change password.
GFEANDROID4604
Attachment - Open
.eml
Shouldn't be able to open .eml file as it doesn't have
"text/plain" version and it's not an issue.
GFEANDROID4712
GD-5667
Good Access
Good Access is not initially listed in "Complete action
GFEANDROID4713
Email
Email opening more slowly on tablets and phones.
GFEANDROID4742
Easy Activation
Easy Activation is not functional in Good For Enterprise
v2.5.0.330.
GFEANDROID4743
Authorization
Delegation
GD app provisioning is not functional with using Good For
Enterprise Authorization Delegation.
GFEANDROID4776
Good Share interop
Good For Enterprise cannot be brought to the foreground
after saving a file from GFE to Good Share when default
folder is not set.
GFEANDROID4790
Good Share interop
In some environments, cannot file transfer between Good
For Enterprise and Share before restarting Share.
GFEANDROID4809
Compliance Manager
A compliance check may be completed incorrectly after a
device has been moved between GMCs multiple times.
GFEANDROID4815
Compliance Manager
If Good For Enterprise comes into compliance while in the
background, it must be relaunched manually.
xGFEANDROID4816
Email
No response after tap 'Save as' button in context menu of
attachment manager list.
xGFEANDROID4839
Email
The sent time in the original-message information is not
displayed correctly when a reply is sent from the device.
xGFEANDROID4882
Lock Screen
[Galaxy S5] Fingerprint device lock option fails to access
Good For Enterprise. Workaround: set lock-screen option
as password or PIN, not as fingerprint.
using..." dialog when tapping URL in Good For Enterprise.
After a wait, Good Access is listed.
Good For Enterprise – Android v2.4.0.315 (Feature Release) (01/21/14)
What’s New
•
Opening a URL directly on a browser from a Good For Enterprise email (Good Access integration) - When
both Good Mobile Access (GMA) and Good Access are present on the device (and/or any third-party, Good
Dynamics-based secure browsers), the user is prompted to choose which browser to use when clicking on
a URL link in Email, Calendar, or Contacts. An option to designate one of the browsers as default is also
provided; the default can be changed later in Preferences.
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© Good Technology 2015. All rights reserved.
•
Composing email to a recipient by clicking the email address in a web page (Good Access integration) While browsing within Good Mobile Access, Good Access, or any Good Dynamics-based third-party secure
browser, clicking on an email-address link will automatically populate the recipient’s email address within
the “compose email” screen.
•
Initial device sync fetches 500 emails instead of 100. New preference allows fetch of additional 500 emails
at a time from selected subscribed folder (Exchange only).
•
Open issues resolved.
Issues Resolved in This Release
Issue ID
Component
Description
GFEANDROID3740
Email
[KitKat 4.4] The To/Cc/Bcc fields in email are not clearly
displayed.
GFEANDROID3741
Email
[KitKat 4.4] The Search buttons on the email and contacts
screens are not clearly displayed.
GFEANDROID3753, 3774
Email
[Hebrew] The message body of received emails and the
Subject line of replies/forwards display incorrectly in mixed
language emails (English+Hebrew+Number/symbol).
GFEANDROID3812
Email
[Kitkat] Double-tap zooming now works correctly.
GFEANDROID3932
Move handheld
“Host Email System 100” note pops up together with “Server
Migration” message after moving handheld to new GMM
server.
GFEANDROID3936
Browser
Good For Enterprise crash after tapping a URL in an email,
choosing built-in browser from the prompt, and immediately
tapping a second URL in the email.
GFEANDROID4096
Email
Incorrect recipient displayed in To/Cc/Bcc field.
GFEANDROID4130
Email
Good For Enterprise stopped when opening an email in
Drafts.
GMAANDROID927, 993
GMA
[Samsung Note 3] [Casio G’Zone 4G LTE] Good For
Enterprise crashes when attempting to access any web site
using Secure Browser.
FIRST-5186
Calendar
Month view on Good calendar doesn't show calendar events.
FIRST-5265
Security
Some devices truncate lock code.
FIRST-5598
Calendar
Problems parsing conference-call numbers without spaces.
Good For Enterprise – Android v2.3.2.301 (Service Release) (11/14/13)
What’s New
Bug fixes to improve viewing within the app using Android 4.4 O/S KitKat, and when replying to Hebrew language
emails.
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© Good Technology 2015. All rights reserved.
Issues Resolved in This Release
Issue ID
Component
Description
GFEANDROID3413
Email
[Hebrew] “RE” added to subject line in replies to Hebrew
subjects.
GFEANDROID3729
Email
[KitKat 4.4] The first few lines of emails are not displayed.
GFEANDROID3786
Quick Office
Latest Quick Office production build required in the Good For
Enterprise Client.
Good For Enterprise – Android v2.3.1.300 (Service Release) (11/11/13)
What’s New
This release resolves the issues listed in the following table.
Issues Resolved in This Release
Issue ID
Component
Description
GFEANDROID3327
Email
[Hebrew] Subject text does not display correctly when
replying to Hebrew email.
GFEANDROID3758
Email
[Hebrew] “RE/FW” is misaligned in the Subject line when
replying to/forwarding email containing English and Hebrew.
GMAANDROID988
Secure Browser
Unable to access 4.3 webkit after device upgraded from
Android 4.2 with Good For Enterprise 2.2 clients (Good For
Enterprise +GMA) previously.
Good For Enterprise – Android v2.3.0.296 (Feature Release) (11/06/13)
What’s New
•
Synchronize Tasks (Exchange) and To-Do’s (Domino)
•
View all appointments for the week
•
Forward meetings to coworkers and send replies to meeting attendees (Exchange Only) *
•
Receive HTML signed and encrypted email using soft tokens**
•
Good Mobile Access now supports multi-tab web browsing
* Requires Good Mobile Messaging Server (Exchange MAPI) v7.2.x.
**This feature may be disabled by your IT admin or may not be applicable to your environment.
Limitations on New Features
•
Forwarded Calendar attachments cannot be edited.
•
Secure browser is not available for Android v4.3 and up.
Issues Resolved in This Release
Issue ID
Component
Description
11
© Good Technology 2015. All rights reserved.
GFEANDROID2509
UI
[Tablet] Does not maintain the email position after rotating in
reading mode on tablet.
GFEANDROID2671
Calendar
When a user responds tentatively to a meeting request and
then changes the reminder time to the time that the meeting
is to begin, the action item for the meeting will be missing. In
addition, the meeting will show incorrect detail information.
GFEANDROID2673
Calendar
When an invitee declines a meeting request in offline mode,
the organizer will not receive the decline email when the user
returns to online mode.
GFEANDROID2676
Calendar
When a user is added to one occurrence of a recurring
meeting, all invitees to that meeting will not be displayed
when the Reply All option is used in the meeting request.
GFEANDROID3231
Lock Screen
[HTC] Portion of unlock code is not displayed onscreen after
Good For Enterprise has been locked.
GFEANDROID3287
Good Share
Good For Enterprise not sending file to Share if file transfer
occurs immediately after Share provision.
GFEANDROID3375
UI
An operating-system error message is displayed indicating
that Good For Enterprise has been (incorrectly) forced to
stop due to an unauthorized attempt to access the OS
system on the device.
GFEANDROID3713
UI
[DROID Mini] Home screen icon hidden by device soft menu
keys.
GMAANDROID928
Secure Browser
A URL will not load if a device’s hard-keyboard Enter key is
used to initiate the action.
GMAANDROID937
Secure Browser
Cannot enter text in GMA URL field in multi-tab mode.
GMAANDROID3364
Synchronization
Good For Enterprise gets stuck in “Connecting” state when
switching from WiFi to 4G/LTE.
FIRST-4773
GMA
Problems opening a Lync app in Secure Browser.
FIRST-4945
Calendar
[Domino] Deleted recurrent Calendar items sometimes
reappear.
FIRST-5191
GMA
Secure Browser not able to access internal site.
FIRST-5659
Synchronization
Duplicate device records in the Good Operations Center.
Good For Enterprise – Android v2.2.5.274 (Service Release) (09/13/13)
What’s New
This service release prevents the following device error message, which is displayed following certain current
ROM updates. (GFEANDROID-3375)
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© Good Technology 2015. All rights reserved.
Good For Enterprise – Android v2.2.4.273 (Service Release) (09/11/13)
What’s New
This service release resolves a device crash issue introduced with the SecureRandom fix provided in build
2.2.3.271. The issue was observed on a small number of Samsung phones where the SELinux Status
preference was set to “Enforcing.” (GFEANDROID-3334)
Good For Enterprise – Android v2.2.3.271 (Service Release) (08/26/13)
What’s New
This service release addresses a security flaw in the Android operating system related to the Android
SecureRandom number generator. This flaw was reported by independent security researchers and
acknowledged by Google. The flaw results in improper seeding of the SecureRandom number generator,
reducing the entropy of the random number being generated. This release ensures that the Android
SecureRandom number generator is properly seeded. (GFEANDROID-3203)
Customers concerned about a very motivated, highly funded and sophisticated attacker compromising their
existing Android devices are advised to take the additional step to re-provision the devices of concern using
Good Mobile Control. This step will ensure that all keys are replaced with the strongest keys possible.
13
© Good Technology 2015. All rights reserved.
Good For Enterprise – Android GMA Webkit (Service Release) (07/17/13)
Webkit supports Android OS 4.2.
Note: Good For Enterprise must be restarted on the device after the new webkit is installed, for the fix to take effect.
Issues Resolved in This Release
Issue ID
Component
Description
GTS-13462
Secure Browser
[Samsung Galaxy S4] Pictures but not text will be displayed
for intranet sites after device upgrade to ROM ending in
VRUAME7.
Good For Enterprise – Android v2.2.2.268 (Service Release) (07/15/13)
What’s New
•
Performance improvements
•
Security enhancements
•
Fixed a GMA issue when connecting to SSL websites through certain proxies
•
Fixed an issue in which email was incorrectly marked as read after changing to unread
Issues Resolved in This Release
Issue ID
Component
Description
FIRST-4839
(GMA)
Secure Browser
Secure Browser not able to access external site using SSL
on Android over HTTP 1.0 proxy. Requires latest webkit.
FIRST-4889
Email
Issue marking emails as unread on Nexus 7 Tablet.
FIRST4699/TT115543
Application
[SmarTone ] Good For Enterprise client app not responding.
GFEANDROID2451
Application
App freezes/hangs/crashes (extra logging fills log and can
block UI thread).
Good For Enterprise – Android v2.2.1.266 (Service Release) (06/19/13)
Issues Resolved in This Release
Issue ID
Component
Description
116118
Android device
management
Improved reliability of the “Maximum passcode age” option on
Android devices. Fixed inconsistent behavior where users don’t
get OS prompts to change device password on expiration.
Applicable to customers that have enabled device management
(MDM) features on Android devices and are using the passcode
age option.
14
© Good Technology 2015. All rights reserved.
Good For Enterprise – Android v2.2.0.263 (Feature Release) (06/04/13)
What’s New
•
Improved user experience for reading email and viewing contacts on 7 and 10 inch Android tablets
•
Send secure photo attachments by taking a photo or attaching a photo within the Good client
•
View Image files securely within the Good client
•
Change attending status within meetings
•
Support for Single Sign On and secure data transfer between Good For Enterprise and other applications
using Good Dynamics. Please confirm your organization is using the latest apps on Good Dynamics in
order to benefit from this integration.
•
UI enhancements: Search and Overflow menu icons
Issues Resolved in This Release
Issue ID
Component
Description
113151
Localization
Preferences -> General -> "Connected" string wrong translation in
Spanish.
113342
GMC
Showing Incorrect compliance status under GMC.
111346
UI
Incorrect UI elements displayed while navigating between emails
using next/prev buttons.
114356
Encryption
Device encryption deferred, allowing user to use Good For
Enterprise.
114807
SMIME
Decryption fix when device is rotated.
115000
Device support
CDMA Device with lower-case serial numbers fails to provision.
115104
Provisioning
Fixed provision time related issues.
Good For Enterprise – Android v2.1.2.254 (Service Release) (04/30/13)
What’s New
This service release includes Good Mobile Access (secure browser) support for Android Jelly Bean (4.1 and 4.2)
devices. There are also browser related bug fixes for all other currently supported GMA Secure Browser plug-ins
(for Android 2.3 and Android 4.0).
If the user is enabled for browsing via Good Mobile Control policy, and the user upgrades to the new Good For
Enterprise client version 2.1.2.254, the user will be prompted to download and install the Secure Browser plug-in
after clicking on the Browser icon on the Good For Enterprise application.
Good For Enterprise – Android v2.1.1.251 (Service Release) (03/19/13)
What’s New
This service release corrects several open issues.
Issues Resolved in This Release
Issue ID
Component
Description
15
© Good Technology 2015. All rights reserved.
113142
Client installation
Good activation fails on Samsung GT-S7562.
113148
Camera
Devices that upgrade to Client version 2.1 while being supported
by GMC server versions earlier than 2.3 with MDM will have their
cameras disabled automatically.
Good For Enterprise – Android v2.1.0.248 (Service Release) (02/13/13)
What’s New
This service release corrects several open issues.
Issues Resolved in This Release
Issue ID
Component
Description
111363
GMA (Secure Browser)
Error on the device: “SPNEGO authentication is not supported on
this client.”
111772
UI
Application icon label changed from “Good” to “Prevue GA.”
Good For Enterprise – Android v2.1.0.246 (Feature Release) (01/31/13)
Webkit versions:
•
Android 2.3 - 2.0.1.17
•
Android 4.0 – 2.0.1.14
What’s New
•
S/MIME email support - Send and receive signed and encrypted email using soft tokens (only). (Support for
CAC and PIV readers is not included in this release.)
•
Domino Out-of-Office support – Allows the user to set the start and end dates out of the office. Note: This
feature requires the latest Good For Enterprise Domino server (GMM 7.0.2)
•
Provision over Wi-Fi network
•
Japanese and Brazilian Portuguese localization
•
Hebrew support: During email composition, Hebrew characters are supported in right-justified format;
recipients will receive the email in left-justified format.
•
Various fixes to support Office attachment issues
•
Minor UI enhancements
•
Support for the Prevue GE Client (refer to the Prevue GA Priority Access Planning Guide for details)
•
WiFi and general connectivity sync fixes
•
LED notifications can be disabled; notifications can be disabled entirely.
New in Good Mobile Access (Secure Browser)
•
Compliance with “Disable Redirect to Native Browser” policy – Admins can now set a policy to not allow
redirecting the user to the native device browser. If the website is not part of the allowed list, then the end
user will see the prompt “The website you are trying to access is blocked by IT security policy”.
•
Compliance with blocking of Non-fully qualified domain (NFQD) policy - On GMC R6, IT Admin may set a
policy to not allow users to get to non-fully qualified domains.
•
Kerberos Support – Support for Kerberos Single Sign-On Authentication
16
© Good Technology 2015. All rights reserved.
•
New Improved UI – UI improved to be more consistent with Android platform UI for better user experience.
•
HTTPS Proxy Support for Android 4.0 devices - Now consistent with HTTPS Proxy support for Android 2.2,
2.3 and Android 4.0 and GMA IOS.
•
Support for SSL 3.0 – Support websites using SSL 3.0. Consistent support for SSL 3.0 by GMA IOS.
•
Support for HTML5 Geolocation – This is turned on to support web developers using HTML5 geolocation in
their web applications. Good For Enterpise does not use this information. The user will be able to opt out
of providing this location information when the website/browser requests it.
Usage Notes
•
•
Android 2.2 and lower are not supported.
Users will need a new PIN if they uninstall and re-install this Client.
Issues Resolved in This Release
Issue ID
Component
Description
107070
Contacts
Good Client randomly removing synced contacts.
104384
Email
When incoming email has a "Reply-to" field present, replying to
that email from an Android device sends a reply back to the email
address of the original sender, rather than to the email address
specified in the "Reply-to" field.
106551
Calendar
DST Fixes for Australian users.
103994
GMA (Secure Browser)
Random Web pages not accessible, with error “Web page not
available.”
101481
Email
Some Android users can't see Inbox mail list on inbox , or can just
see mail list for a week or two.
106163
WiFi
Android Client experiencing syncing issues using corporate Wifi.
104436
Security
Some users not able to reset/change passwords, receiving the
error "Can only change PW once every 24 hours" even when it is
their first attempt to change it.
107813
Email
Android Client doesn't correctly recognize Domino addresses
which contain spaces.
105096
Email
Can't send email via Good using 3rd party application “Dictation
Blue.”
104190
Email
When signatures are enabled in the Android Good Client, Share
page function does not work.
111341
Email
OOO Domino Date between Lotus notes and Device.
111410
Email
Message popup was in correct.
110966
Calendar
Fixed disappearing Calendar issue.
110968
GMA (Secure Browser)
Some HTML 5 features do not work on Android ICS
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© Good Technology 2015. All rights reserved.
109562
UI
Fixed UI issue on Agreement page.
111278
Sync
Random Crashes with .244 EA Good For Enterprise Android client
111223
Calendar
Fixed Attachment missing Issue
105972
Email
[ Samsung Galaxy Tab 10.1] The default keyboard for the device
allows bypass of disabled paste from outside Good app.
108872
Stats
API call does not return device information.
Good For Enterprise – Android v2.0.2.238 (Service Release) (11/27/12)
Issues Resolved in This Release
107881
Provisioning
[Android 4.2, Wi-Fi-Only Nexus 7 and Nexus 10] These devices
will experience an issue when provisioning. Users will be asked to
turn on their phone network, which cannot be done on Wi-Fi-Only
devices. There is no workaround for this issue at this time.
107932
Email/Calendar
[Android 4.2] If a downloaded attachment is opened with
Quickoffice and the Back key is used to exit, Quickoffice will reload
the file. Workaround: tap the Home key and from the Home page,
relaunch Good.
Good For Enterprise – Android v2.0.1.237 (Service Release) (11/15/12)
Issues Resolved in This Release
106765
Email
Resolved security issue with email attachment.
107810
UI
Login support in landscape mode.
107864
Email
Error message "The message no longer exists" appeared when
opening an email. The workaround was to use the Reply or
Forward button.
Good For Enterprise – Android v2.0.0.235 (Service Release) (09/06/12)
Swype Keyboard Disabled
The Swype keyboard is disabled on the login screen and on locked screens. Otherwise it is fully supported.
Issues Resolved in This Release
104129
Upgrade
Upgrading the Client from 1.9.0.220 to 2.0.0.233 in some cases
was unsuccessful, causing the Client to crash.
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© Good Technology 2015. All rights reserved.
Good For Enterprise – Android v2.0.0.233
New Features
Key features in this release:
•
User Interface Facelift with bolder colors, new icons, new start-up screen, sliding drawer interface to
access email folders, and other changes to improve the Good client.
1
Calendar Attachments Support , which adds the ability to view documents attached to Calendar events.
2
Contacts Sub-Folders : View contacts’ groups (folders) from your Exchange Outlook in your Good client.
3
File ‘Import-Only’ Policy : Enhanced security controls for IT admins; specify whether users can only
rd
import but not export files from 3 party document handling apps to Good client (this is an extension to the
File Handling Policies introduced in Q4, 2011).
1,3
Support for More MDM Capabilities : Adds the ability to blacklist certain admin-specified applications on
the user’s device.
3,4
Good Mobile Access – Secure Browser Improvements : Extended support to Android 4.0 devices (Ice5
cream Sandwich) and HTML 5. In addition, IT can manually configure HTTP and HTTPS proxy settings
and exceptions.
6
Domino-Encrypted Email : Adding support for reading of Domino-encrypted emails.
Danish Language Support
•
•
•
•
•
•
•
Footnotes:
1.
2.
3.
4.
5.
6.
This feature requires upgrading to the new Good Messaging server software for Exchange and Domino—targeted for
availability prior to the client release.
This feature requires upgrading to the new Good Messaging server software for Exchange, targeted for availability prior
to the client release.
This feature must be enabled on the server and requires upgrading to the new Good Mobile Control software that is
targeted for availability prior to the client release.
Good Mobile Access applies to Android 2.2, 2.3 and now 4.0 devices and requires separate download of a web kit from
Google Play.
HTTPS Proxy support applies to Android 2.2 and 2.3 only.
This feature requires upgrading to the new Good Messaging Server software for Domino that is targeted for availability
prior to the client release.
Updating the Kindle Fire
Kindle Fire users must uninstall the previous version of the Good Client from their device before upgrading to Client
version 2.0 from Google Play. The user can use Settings/More/Applications/Good/Uninstall to uninstall.
Issues Resolved in This Release
91813
Performance
Android client on the Sprint Photon with a valid international
roaming plan, will not sync while roaming internationaly.
95609
Email
Emails not being received even though the connection status is
Connected. Clicking Send/Receive resolves the issue.
95759
Security
Compliance dialog message is shown when “Forget password” is
selected and Compliance rule is set to "Send report only."
95925
Provisioning
Android client unable to provision when a carrier name is not
returned.
96751
Applications
Android client causing application event error, "We could not
decode the message. Error code 655363."
96786
Secure Browser
Samsung devices running 2.3.6 firmware are unable to launch the
secure browser.
19
© Good Technology 2015. All rights reserved.
97023
Security
Android client displays 'Enter 1234 to continue' on the last attempt
to enter a correct password. The user can ignore this an enter
their password multiple times.
99170
Compliance
Android client is triggered for a false positive compliance failure for
root detection on a Lenovo Thinkpad.
99351
Calendar
Meeting reschedule notices are not removed from the inbox in the
Android client.
99372
Compliance
Android client is triggered for a false positive compliance failure for
root detection on a HTC One X.
100040
Performance
Android client stops syncing and displays the error message,
"Failed to initialize UDR / Hostinfo Structure" on subsequent
launch.
100520
Provisioning
Andoid client is unable to provision when an invalid character is
returned in the carrier name.
101449
Calendar
Meeting update made in Outlook is not synched to the device.
This occurs when the user's mailbox is on Exchange 2010.
Good For Enterprise – Android v1.9.1 (Service Release)
Issues Resolved
Issues resolved in Version 1.9.1
96784
Email
An incorrect message is displayed when an attachment is
successfully downloaded.
96836
User interface
Smaller font sizes and more size increments are available.
Good For Enterprise – Android v1.9.0
New Features
•
1
Good Mobile Access – Secure Browser : Improves productivity with access to critical corporate
resources via a secure browser. Browser data is stored and encrypted inside Good For Enterprise. IT
controls Intranet access and defines approved domains from Good Mobile Control. Refer to the Secure
Browser User’s Guide for details.
Better Email and Calendar User Experience with the ability to display tentative calendar events in a
different color and side-swipe support in calendar.
•
Notes:
1.
Good Mobile Access for Android requires separate download of WebKit from the Android Market. This feature applies
only to Android 2.2 and 2.3 devices.
Issues Resolved
Issues resolved in Version 1.9.0
78580
Preferences
[Sony Xperia x10 Mini and Mini Pro] Under notification preferences
there are no headers to differentiate which notification setting
20
© Good Technology 2015. All rights reserved.
relates to which feature.
78715
Password
[Sony Xperia x10 Mini and Mini Pro] Native text entry dialog is
hiding the number of password attempts left after entering an
incorrect password.
79837
Calendar
When editing a recurring meeting on the device, some attendees
may not be displayed correctly.
82606
Wipe
[Samsung Infuse and Fascinate, ROM SCH-1500.ED03] When
Enterprise Wipe is initiated on a device, it cannot be reprovisioned
by uninstalling and reinstalling; the device must be hard reset.
90522
Email
Some blocked (blacklisted) attachments can be forwarded.
91257
Email
If a large attachment or saved file causes a “Low Disk Space”
message, Good will become unusable.
91370
Email
When the attachment list in an email is altered and then the email
is forwarded, it is never received.
91902
Email
In some cases, when you receive a message with inline images
and then attempt to forward it or reply to it, and add attachments to
it, Good will crash.
94361
Wi-Fi
Users provisioning a Wi-Fi-only Android device may be asked to
provide a phone number. Workaround: enter a fake phone number
in the field.
94363
Calendar
On some devices, the Next Day arrow in Day View is too small.
94475
Email
User could not share a native contact with the Good app. With the
fix, the native contact, when shared, is attached to Good email as
a vCard file.
Good For Enterprise – Android v1.8.1 (Service Release)
Issues resolved in Version 1.8.1
93136
93199
93200
User Interface
Some German translation was incorrect.
93571,
93751
Synchronization
The Client may randomly require the user to perform a "Resync"
Security
Security improvements.
Good For Enterprise – Android v1.8.0
New Features
•
File Repository: The user can save email attachments securely within the Good For Enterprise application and
send them via newly composed email as attachments. Policy settings allow this feature to be enabled/disabled.
When enabled, the user can preview, rename, delete, and open documents in third-party applications.
Receiving/opening-attachment policies support blocking or allowing untrusted/trusted/ file types into the Good
21
© Good Technology 2015. All rights reserved.
application. (For details, refer to “File Repository” in Chapter 6 of the Good For Enterprise Administrator’s
Guide.)*
•
QuickOffice Update : New version of Quick Office with added features and better PDF file handling. Resolves
the following issues:
o
o
o
o
o
•
Excel chart embedded inside PowerPoint file (EmbeddedChart.pptx) doesn't display
Blank PowerPoint with large background crash with stack trace
NullPointerException and crash with stack trace
ArrayIndexOutOfBoundsException and crash with stack trace
Crash after rotate screen with QO error
Log Encryption: This release supports encrypted client logs on the device and transport of the logs to the
Good Mobile Control Console through a secured channel.
Features marked with an * require Good Mobile Control Server v1.3.3.
Issues resolved in Version 1.8.0
88206
Email
Embedded HTML pictures do not display correctly.
77424
84151
84037
86063
Email Attachments
Updated version of QuickOffice addresses the following issues:
• Excel chart embedded inside Powerpoint file
(EmbeddedChart.pptx) doesn't display
• Blank Powerpoint with large background crash with stack
trace.
• Can't open .pdf type file in native file viewer on Moto
Milestone
Email Attachments
Out-of-Memory problems with PDF attachments have been
resolved.
Email Attachments
Updated QuickOffice improves attachment handling.
Known Issues in This Release
Issue ID
Component
Description
-----
Calendar
Delegates will be unable to act on calendar invitations received and
should respond via their PC.
-----
Provisioning
Initial setup of Good For Enterprise client may take up to 10
minutes depending on radio coverage and user’s mailbox profile.
-----
Provisioning
[Xoom] The user must remain in the application window while
upgrading to this version of Good For Enterprise. Otherwise, it
will be necessary to force Good For Enterprise closed using
Settings/Applications/Manage Applications, and to launch the
application again.
-----
Email
Over WiFi networks incoming email synchronization may be
delayed up to 14 minutes depending on your carrier.
-----
Email
Emails composed on device cannot exceed 7 Kb. End-user will
not be asked to reduce the number of characters when trying to
send an email over this limit. The body text is silently truncated to
4,000 characters.
22
© Good Technology 2015. All rights reserved.
-----
Provisioning
When re-provisioning a user, attachments in first 100 emails are
not accessible via the handheld.
-----
Utilization
[T-Mobile myTouch 4G Slide] In Settings/Applications for the
device, the button for moving Good to the SD card appears to be
active. It is not functional. If the user clicks it, the device will
appear to move Good to the SD card. Good will remain functional
on the device but any Good widgets will be broken. The user can
delete the widgets and replace them.
73962
Provisioning
After installation of the Good Client on the device, if the setup
process fails at any point after retrieving settings (because a
server is down or the device drops its data connection, for
example), the Client must be uninstalled and reinstalled before
the setup process is retried.
74847
Provisioning
After clearing Good data using Manage Applications on the
device, the user is prompted to re-provision when restarting
Good, and is required to re-enter username and PIN.
75485
Contacts
Outlook Contacts personal distribution lists may not sync
correctly with Good Messaging Contacts on the device.
76025
Calendar
[Domino] The device Resources field entry for a meeting request
may display incorrectly in the desktop location field.
81043
Email
81491
Functional
For Android devices 3.0 and higher, setting the "Do not allow
data to be copied from the Good application" policy will break the
Copy/Paste function within Good.
84802
Secure Browser
Flash and videos are not supported.
84899
Secure Browser
Animated GIFs are not supported.
88026
Contacts
[HTC Desire] The Edit option for Good contacts is missing in
native Contacts.
89894
Setup
(Infuse) To reinstall Good after uninstalling, the user must enter
the GMM app password first. If the user doesn’t know the app
password, a hard reset is required.
90867
Notifications
[Kindle Fire] Setting notifications to Default incorrectly uses the
setting “Silent.”
91049
Secure Browser
.pgm file types are not supported.
91642
Secure Browser
MD5 session algorithm based Digest Authentication is not
currently supported by Secure Browser.
92211
Application
After upgrading the device, the application icon and email widget
may disappear. Workaround: long press on the home screen and
select "Widgets" on the menu that is displayed. Scroll down to
[Sony Ericsson Xperia Neo] For new emails (not reply or
forward), email address becomes graphically corrupt when
moving from an email address field to another, including another
email address field. Returning to the email address field in
question restores the text. There is no issue when sending an
email; this is only a visual bug.
23
© Good Technology 2015. All rights reserved.
the Good Widget (there are two, Calendar and Email) that you
wish to add. Exception: If you have Ice Cream Sandwich
(Android 4.0), tap the apps list soft button to see the full list of
apps, and at the top of that screen select the Widgets tab. Find
the widget you want, touch and hold to select it, and place it on
the home screen.
92603
93494
Secure Browser
Opening large files (>4MB) is not supported within Secure
Browser and may cause an application crash.
93221
Secure Browser
Web pages with the SLL 3.0 web server are not supported.
93212
Secure Browser
For web pages that use NTLMv2 authentication and contain
many resources, the user may find the login page redisplayed
even after entry of the proper username and password.
93917
Secure Browser
The user may be asked to wait by a pop-up dialog; the other
option is to force the Good application to close.
94384
Secure Browser
Setting a policy to disallow copy/paste to/from Secure Browser
will also in some cases restrict the copy/paste function within the
Browser.
94690
Secure Browser
Clicking on a URL link in the body of an attachment opened in
Good will launch the device's native browser, not the Secure
Browser.
94749
Secure Browser
In some cases, when a user attempts to download a file not
supported by the Good Quick Office viewer, the app will launch
the Secure Browser without any warning message.
95318
Security
[Pantech Burst] User is unable to enter valid MDM password
when prompted.
98467
Email
[HTC One S] A transient gray bar may appear between elements
of an email or Calendar invite, when zooming in or out in the
message.
98661
UX
No timestamp displayed on Good Locked screen.
99767
Email
User may not be able to Fwd or Reply All for Domino encrypted
email.
99897
Webkit
To use the new webkit, user must upgrade to latest Good Client.
If user upgrades only webkit without upgrading latest Client,
Client crashes when accessing a web page on GMA browser.
100191
Calendar
The alert message displays incorrectly when an attachment to a
recurring event is changed. There may be a delay before users
are informed.
101134
Calendar
If a recurring event is updated such that all future occurences are
deleted , the device may continue to display all occurences.
101565
Domino
Encrypted Email
After switching to a GMM that supports Domino encrypted email,
previously received encrypted emails can't be decrypted until the
device re-sync’s. The admin may need to enable and disable the
encryption policy settings if the settings do not take effect.
101942
Secure Browser
If Good is exited while loading a web page and later returns to
Secure Browser, the same web page will attempt to load
24
© Good Technology 2015. All rights reserved.
unsuccessfully.
102293
Secure Browser
Secure Browser does not support HTTP POST method. Bacward
button doesn’t work when accessing Facebook.
102386
Calendar
New time is not reflected when attendee proposes a new time for
a scheduled meeting. Organizer may not see the new time
proposed by Invitee on the device.
102551
Secure Browser
If a Secure Browser proxy address is unavailable and the user
attempts to connect to an allowed website, the error “Webpage
not available” will be displayed, rather than an error stating that
the proxy could not be found. (This error is also displayed if the
website is, in fact, not available.)
106356
S/MIME
S/MIME email cannot be read in Sent Items folder.
110253
Email
[Domino] For Domino GMM 6.5.3 and earlier, blocked
attachments may appear to be loading on the device, although
they never actually open.
111505
S/MIME
A warning prompt may be displayed when the user opens
replied/forwarded encrypted email in the Drafts folder.
111545
Calendar
The default out-of-office begin and end dates are today and
tomorrow. In some cases, these dates are displayed incorrectly.
Before actuating the out-of-office feature, the user should enter
correct dates.
115272
Device lock
Good For Enterprise Password locks the device while reading
file/docs in Quick Office or browsing in Good Mobile Browser
(Secure Browser) if the user is on the Browser or Quick Office
screens for a consecutive period longer than the device lock
time. Affects only users with a low device idle lock setting. This
issue has been observed in earlier releases as well.
115559
Authentication
On rare occasions, crashes are seen when using Good Mobile
Access (Secure Browser).
115567
UI
Domino-encrypted email loses its password field when the device
orientation is changed.
115799
Passwords
[Droid DNA, HTC First, HTC One (all carriers)] Complex device
passwords (containing symbols) will cause the device to
repeatedly prompt for the password. Knowedge base article
http://good.custhelp.com/app/answers/detail/a_id/3294/kw/3294.
MDM-245
Passwords
[Motorola Droid Razr] If a policy is set activating MDM and
requiring a complex password on the device, every time the
device is reset and Good For Enterprise is started, the user will
be required to activate MDM again.
GMAANDROID503
Secure Browser
"Browser Startup Failed" error on LG Spectrum 2 with OS 4.0.4
GMAANDROID508
Secure Browser
[Non Jelly Bean] Crash on Samsung Droid Charge and Samsung
Stratosphere when accessing Secure Browser.
GMAANDROID579
Secure Browser
][Jellybean 4.2] Duplicate Good entries in the Recent-app screen
when launching Secure Browser.
25
© Good Technology 2015. All rights reserved.
GMAANDROID667
Secure Browser
Entries in browser history are retained even if the device
date/time is set to a date/time earlier than the listed web-page
visit.
GMAANDROID680
Secure Browser
Secure Browser remains available after removal of the webkit.
GFEANDROID2504
Calendar
Forwarded Calendar attachments cannot be edited.
GFEANDROID2524
Password
Locking or force stopping Good For Enterprise and then force
stopping and restarting Good Share or Good Connect may
require the user to enter the password twice.
GFEANDROID2571
Calendar
Domino user cannot edit the All Day event on client to add
recipient.
GFEANDROID3231
Password
Part of unlock code is not displayed on the screen after Good For
Enterprise has been locked. Workaround: decrease font size.
GD-1586
Good Share
Good Share is not able to start and displays "The authentication
application is not installed" message when authentication is
delegated to Good For Enterprise. Workaround: Force stop and
restart Good Share.
GFEANDROID2619
SMIME
[Tablet] Verification/encryption hangs after switching to a
different tab and back during the process.
GFEANDROID2622
SMIME
Embedded image is missing on device after forward/reply of
signed email.
GFEANDROID2629
SMIME
Good For Enterprise app does not respond or crashes when
decrypting or verifying a large signed email.
GFEANDROID3241
SMIME
Send button is grayed out when trying to forward an email with
security option set to signed or encrypted. Workaround. change
the email type to Normal and then back to the desired secure
type. This will cause the email to be rechecked for completeness
and the Send button to be enabled if the email is fully
downloaded.
GMMSEXC-943
SMIME
Attachments are missing in signed email.
GMMSEXC-974
Compliance
If a handheld that is out of compliance with a Prevue GE app is
moved to a new GMC which allows that app, the handheld will
remain out of compliance. Workaround: reprovision the handheld
on the new GMC.
GMAANDROID613
GMA
There is nothing listed out when run debug command
“debug://listfailedhosts” if access website which has some image
was blocked.
GMAANDROID750
GMA
Clicking a link in an email message will open the page in an
existing tab, not a new tab.
GMAANDROID751
GMA
Clicking a link in email before accepting the webkit’s EULA will
crash the app.
GMAANDROID-
GMA
A website launched from an email link will not load if the tab max
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© Good Technology 2015. All rights reserved.
has been reached and the replaced tab is to access an
authentication website with login required.
823
GMAANDROID824
GMA
Adding a new tab to access a blocked URL results in an ANR
message (Application Not Responding).
GMAANDROID825
GMA
Error 401 is displayed when launching an authorized URL via
email link, if the tab limit has been reached and the replaced tab
is in bookmark view.
GMAANDROID927, 993
GMA
[Samsung Note 3] [Casio G’Zone 4G LTE] Good For Enterprise
crashes when attempting to access any web site using Secure
Browser.
GFEANDROID3332
Email
The subject line in an email does not display correctly when
consisting of Hebrew characters mixed with English characters or
numbers.
GFEANDROID3364
Connectivity
In rare cases, when switching between WiFi and 4G (mobile
data) with Good For Enterprise in the foreground, there may be
latency while the connection is swapped.
GFEANDROID3460
Camera
[Nexus7 V2] The camera flash icon is present but does not
function within Good For Enterprise, as the Nexus 7 does not
provide this feature.
GFEANDROID3461
Camera
[Nexus7 V2] The camera zoom feature does not function within
Good For Enterprise.
GFEANDROID3464
UI
The Good shortcut icon may not update after an update. The
icon will update after a subsequent restart.
GFEANDROID3479
Quick Office
[Hebrew] On the device, word order is correctly aligned but
paragraph and matrix column order is incorrectly aligned.
GFEANDROID3480
Quick Office
[Hebrew] In some cases, horizontal scrolling is disabled, so that
text beyond the screen margins cannot be viewed.
GFEANDROID3493
Email
[Tablet] Saving a reply to the Drafts folder and then subsequently
opening it in that folder and tapping the reply button (which
should not be present) crashes the app.
GFEANDROID3740
Email
[KitKat 4.4] The To/Cc/Bcc fields in email are not clearly
displayed.
GFEANDROID3741
Email
[KitKat 4.4] The Search buttons on the email and contacts
screens are not clearly displayed.
GFEANDROID3753, 3774
Email
[Hebrew] The message body of received emails and the Subject
line of replies/forwards display incorrectly in mixed language
emails (English+Hebrew+Number/symbol).
GFEANDROID3754, 3756
Email
[Hebrew] Signed email is not supported. Elements of a signed
email message may not display correctly, with right/left alignment
problems.
GFEANDROID3759
Email
[Hebrew] In Calendar update emails, the subject line is
misaligned.
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© Good Technology 2015. All rights reserved.
GFEANDROID3760
Email
GFEANDROID3775
Calendar
[Hebrew] Meeting title and location display incorrectly in Day
view.
GFEANDROID3778
Calendar
[Hebrew] Notification text is garbled.
GFEANDROID3802
Quick Office
[Hebrew] For mixed English/Hebrew text, the contents of table
cells are left aligned.
GFEANDROID3988
Email
A Good For Enterprise device resync may cause some
subfolders to become unsubscribed.
GFEANDROID4021, 4022
Preferences
The “Get More Email” preference sometimes displays the wrong
folder as the “current folder.”
GFEANDROID4024
Email
Random subfolders may not sync.
GFEANDROID4087
Email
There may be some delay in Good For Enterprise functionality as
the device switches between WiFi and cellular networks.
GFEANDROID4087
Email
There may be some delay in Good For Enterprise functionality as
the device switches between WiFi and cellular networks.
GFEANDROID4086
Background
In rare, random instances, Good For Enterprise may be forced to
close while in the background.
GFEANDROID4141
Email,
Secure Browser
[Samsung Tablet Model I925] In random cases, cannot access a
web site or download an attachment after a reprovision.
Workaround: wait and retry or restart Good For Enterprise.
GFEANDROID4565
Secure Browser
[Android 4.4/Kitkat] No icon for the Good For Enterprise built-in
Good Mobile Access (GMA) browser is displayed in the GFE
toolbar, even if GMA is installed. GMA is not available for use in
Good For Enterprise. The Default Browser choice under
Preferences is grayed out. However, if the separate Good
Access app is installed on the device, tapping a web link within
Good For Enterprise will launch that secure browser.
GFEANDROID5263
Compliance
Compliance rules will not as scheduled, after a device reboot.
Workaround: restart the Good app.
TTMD-1750
Compliance
For some devices, hardware compliance warnings may be
repeated until the device is reset.
TTMD-1760
Compliance
[Samsung Galaxy S 4 Mini] The user is removed from or denied
access to the Good For Enterprise app without an explanatory
message when the compliance policy is set to disallow access to
the app.
[Hebrew] Email written in English and received in Hebrew via
OWA does not display the Subject text correctly. Not a defect.
OWA email must be written and received in the same
language.
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© Good Technology 2015. All rights reserved.
-----
Email
[Xoom] Cut/copy/paste functionality is not supported.
-----
Authentication
SPNEGO authentication is not supported on this client.
-----
Widgets
On occasion, the Good Calendar or Email widget may not unlock
when Good unlocks. If this happens, delete the widget and
recreate it.
-----
Email
[HTC Desire] In rare cases, the device may exit Good For
Enterprise when opening an email.
-----
Email
HTML messages forwarded or replied to by the Good For
Enterprise Client will not be displayed correctly on Blackberry
devices using BES versions earlier than 5.x.
-----
Email
GMC 1.3.1 with the default File Handling policy and Send
Attachments enabled allows 1.7.5 and 1.8.0 clients to import
third-party files to Good.
Secure Browser
HTML5 geo location API is not supported on Asus Transformer
and Samsung Note II (also not supported on native browser on
device)
-----
Secure Browser
GMA does not support css element text-shadow for Android 4.0
ICS.
-----
Passwords
[Samsung Galaxy S4] If a policy is set activating MDM and
requiring a complex password on the device, every time the
device is reset and Good For Enterprise is started, the user will
be required to set the password again.
Good For Enterprise – Android End-of-Software Updates for Android 1.5 and 1.6 Devices
This release of Good For Enterprise – Android does not support devices running the Android 1.5 or 1.6 OS. Good
For Enterprise – Android v1.6.3 is the last client software version that supports devices running Android 1.5. Good
For Enterprise – Android v1.6.5 is the last client software version that supports devices running Android 1.6.
For details about Android 1.5 support, refer to http://www.good.com/support/eos-android15.php.
For details about Android 1.6 support, refer to http://www.good.com/support/eos-android16.php.
Aging Policy and Memory Footprint
Good client currently limits the email storage to 3500 messages total in all folders.
If over 1750 emails, Good strips body content from older emails in order shown. If over 3500 emails, Good removes
older emails until below 3500 emails.
1) Deleted items
2) Sent items
3) Folders under the inbox
4) Inbox
Initial OTA provisioning provides:
• Last 100 emails in inbox, sent and deleted items folders. For emails over 3 days old, headers only.
Manually subscribed sub-folders under the Inbox behave the same.
• Calendar for 1 week in the past, and everything going forward, including all recurring meetings
• All contacts (tested up to 3500 contacts)
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© Good Technology 2015. All rights reserved.
Total memory footprint:
Application: 16.6MB (compressed download file)
Runtime footprint: ~22.5 (no data)
Attachment cache: The larger of (1) 10MB or (2) size of last attachment downloaded. Attachments are aged out as
additional memory space is required.
File repository: No limit. This value represents the space occupied by documents in the repository.
Installation Note
Devices that have both cellular and wi-fi capability must have an active cellular account in order to be provisioned.
File Type and Security
Good For Enterprise – Android 1.6.5 and later supports the following file types for download: pdf, txt, wav, wma,
wpd, htm, html, jsp, xml, bmp, gif, jpg, png, tif, tiff, xls, xlsx, pps, ppt, pttx, doc, docx, rtf, zip, 3gp, pdf, mp4, mp3.
Good For Enterprise now includes a built-in version of QuickOffice for viewing doc, docx, xls, xlsx, ppt, pptx, and txt
files on the device. This version of QuickOffice has the “Save As” feature disabled, preventing these file types from
being saved outside the secure enterprise container. Other file types can be opened only if the appropriate
applications for doing so are installed on the device. Administrators can block access to these other file types
through Good Mobile Control if they present a security risk.
Device Type and OS Version Support
For a full list of supported handhelds you can visit here: http://www.good.com/support/devices-supported.php. For
a list of certified supports ROMs, visit https://good.com/cerebus/gmp/deviceLanding.do.
Device Notes
The Kindle Fire disconnects from wi-fi when the screen goes off, to save battery.This is by design of the
manufacturer (Amazon.com).Good will be unable to receive any data when wi-fi is disconnected.The only exception
to wi-fi being turned off in such a manner is when the device is downloading a file or when a scheduled publication
(magazine, e-book) delivery is ongoing.
Good Mobile Access (Secure Browser) Support
Good Mobile Access (Secure Browser) is not supported on the following devices:
•
LG Ally
•
LG Optimus G E970
•
LG Spectrum 2
•
Google Nexus One
•
Samsung Stratosphere
•
Samsung Droid Charge
With this release, Good Mobile Access supports Android 4.1 and 4.2 (Jelly Bean)
For more information on Good For Enterprise – Android, please visit http://www.good.com/android.
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© Good Technology 2015. All rights reserved.