1. technology and computing
2. electronic components

Dear User of Inspur Tiansuo Server,
Heartfelt thanks to you for your use of Inspur Tiansuo Server.
This manual introduces the technical characteristics and the system installation and
setup of the server, and helps you to fully understand and expediently use this server.
Please deliver the package of our product to the waste recycling station for recycling, in favor of pollution prevention and humankind’s benefit.
This manual is the property of the Inspur Group Co., Ltd.
This User Manual is not to be copied by any group or person in any manner without the consent of Inspur Group Co., Ltd. The Inspur Group Co., Ltd. reserves the right
of revising this manual momentarily.
Any alteration about the content of this manual will not be informed.
Please contact Inspur Group Co., Ltd. if you have any questions or advice about
this manual.
Inspur Group Co., Ltd.
June, 2012
“Inspur” is registered trade mark of the Inspur Group Co., Ltd.
Other trademarks belong to other corresponding registered companies.
Statement
Please read the following statement before you use this server formally. Only
when you have read this statement hereinafter and agreed the following terms, you can
formally use this server. If you have any questions about the following terms, please
contact our supplier or us directly. If you have no questions about these terms and start
to use this server, it acquiesces that you have agreed the following terms.
1. We must call your attention that you must not alter any other parameters in the
main board BIOS of this server at any time, except for the parameters which we promote that you can alter.
2. If there are any hardware problems when you use this server, or you wish to
upgrade the hardware, please feed back the detail hardware configuration of your computer to our Customer Service. Don’t disassemble the server chassis or any hardware
components in the chassis by yourself.
3. In this server, the MEMORY, CPU, CPU Heat Sink and Fan are in given standard. Please don’t use them with the corresponding components of any other computers
confusedly.
4. When you have any software problems during the application of this server,
we hope that you firstly contact the corresponding software supplier and then he will
contact us in favor of communication so as to solve your problem together, especially
the software problems about the database, the installation and running of the network
management software or other networking product.
5. Please firstly read the attached Brief User Guide when you install this server.
Please contact our Customer Service Center if you have any questions about the application.
6. We must call your attention that in the application process you should pay
attention to doing necessary backup of your file.
7. This is a class A product. In living environment this product may cause radio
interference in which case the user may be required to take adequate measures.
8. The copyrights of the markers and names of the software and hardware product
referred in this manual are the property of corresponding companies.
9. In the above statement, “us” indicates the Inspur Group Co., Ltd.; Inspur Group
Co., Ltd. reserves the right of final explanation about the above statement.
Regarding the Manual
● Chapter One Safety Information
In this chapter, safety information regarding server usage is introduced.
● Chapter Two Product Introduction
In this chapter, the technical characteristics, appearance characteristics and I/O interface technical specification as well as the assembling of the module of this server are
introduced.
● Chapter Three System Setup
In this chapter, the setup of the motherboard BIOS of this server is introduced.
● Chapter Four Operating System Installation
In this chapter, how to install the mainstream operating system to this server is introduced.
● Chapter Five Common Problem and Troubleshooting
In this chapter, solutions of some common problems are introduced.
● Chapter Six Sever Installation Guide
In this chapter, how to install TS850 server to the cabinet by rail is introduced.
We suggest you read this manual carefully before you use this server for fear of
the unnecessary faults in your operation.
Address: NO.1036 Langchao Road, Jinan, China, Inspur Group Co., Ltd
Post Code: 250101
Content
Chapter One Safety Information..........................................................................1
Chapter Two Product Introduction......................................................................6
2.1 System Module Installation.......................................................................6
Chapter Three System Setup...............................................................................17
3.1 System BIOS setup....................................................................................17
3.2 Clear CMOS..............................................................................................30
Chapter Four Operating System Installation.....................................................32
4.1 Application Instructions for Inspur driver U disk.....................................32
4.2 Manually Installation of Windows Server2008 R2 Enterprise..................37
4.3 Manually Installation of Red Hat Enterprise Linux 5.5...........................40
Chapter Five Common Problems and Troubleshooting....................................44
5.1 Restarting the Server.................................................................................44
5.2 Problems When Starting the Machine ......................................................44
5.3 Additional Notes .......................................................................................47
Chapter Six Installation Guide............................................................................48
6.1 Cabinet Preparation..................................................................................48
6.2 Components Required for Server Installation .........................................49
6.3 Guide Rail Adjustment ...........................................................................49
6.4 Install the Guide Rail to the Cabinet .......................................................50
6.5 Install Server into Cabinet........................................................................51
Chapter One Safety Information
！
Warning: the following warnings show that there are potential dangers
that may cause property loss, personal injury or death:
Warning 1: The power supply equipment in the system may generate high
voltage and dangerous electrical energy and thus cause personal injury. Please do
not dismount the cover of the host or to dismount and replace any component in
the system by yourself, unless otherwise informed by Inspur; only maintenance
technicians trained by Inspur have the right to disassemble the cover of the host,
dismount and replace the internal components.
Warning 2: Please connect the equipment to appropriate power supply, and
the power should be supplied by external power supply which is indicated on the
rated input label. To prevent your equipment from damages caused by momentary
spike or plunge of the voltage, please use relevant voltage stabilizing equipment or
uninterruptible power supply equipment.
Warning 3: If extended cables are needed, please use the three-core cables
matched with correct earthed plug, and check the ratings of the extended cables to
make sure that the sum of rated current of all products inserted into the extended
cables do not exceed 80% of the limits of the rated currents of the extended cables.
Warning 4: Please be sure to use the supplied power supply component, such
as power lines, power socket (if supplied with the equipment) etc.. For the safety of
equipment and the user, do not replace randomly power cables or plugs.
Warning 5: To prevent electric shock dangers caused by leakage in the system, please make sure that the power cables of the system and peripheral equipment are correctly connected to the earthed power socket. Please connect the
three-core power line plug to the three-core AC power socket that is well earthed
and easy to access, be sure to use the earthing pin of power lines and do not use
the patch plug or the earthing pin unplugged with cables. In case of the earthing
conductors not installed and it is uncertain whether there are appropriate earthing protections, please do not operate or use the equipment. Contact and consult
with the electrician, please.
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Chapter Two Product Introduction
Warning 6: To avoid short circuit of internal components and fire or electric
shock hazards, please do not fill any object into the open pores of the system.
Warning 7: Please place the system far away from the cooling plate and at
the place with heat sources, and be sure not to block the air vents.
Warning 8: Be sure not to scatter food or liquid in the system or on other
components, and do not use the product in humid and dusty environment.
Warning 9: The replacement of batteries with those of another model may
cause explosion. When replacement of batteries is required, please consult first the
manufacturer and choose batteries of the same or a similar model recommended
by the manufacturer. Do not dismount, extrude and pink the batteries or make
the external connection point short circuit, and do not expose them in the environment over 60°C. Never throw them into fire or water. Please do not try to open
or repair the batteries, and be sure to reasonably deal with the flat batteries and
do not put the flat batteries, the circuit boards that may include the batteries and
other components with other wastes. For relevant battery recovery, please contact
the local waste recovery and treatment mechanism.
If what you bought is the chassis, besides carefully read the installation description attached with the cabinet products and get known about the special warning notices and installation process, you must abide by the following preventive measures to
guarantee the cabinet to be stable and safe:
Warning 10: Before installing equipment in the chassis, please install front
and side supporting feet on the independent chassis; for cabinet connecting with
other chassis, it shall install the front supporting foot first. If you fail to install correspondingly the supporting foot before installing equipment in the chassis, it may
cause the cabinet to turn over in some cases, and thus may cause personal injury.
Therefore, it is necessary to install supporting feet before installing equipment in
the chassis. After installing the equipment and other components in the chassis, it
can only pull out one component from the cabinet through its sliding component
at one time. Pulling out several components at the same time may lead the cabinet
to turn over and cause serious personal injury.
Warning 11: Please do not move the chassis. Considering the height and
weight of the chassis, at least two people are needed to complete its movement.
Warning 12: Declaration
The product is Grade A product, and in the living environment, it may cause
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Chapter Two Product Introduction
radio jamming. In such case, it may need the user to take feasible measures for the
interference.
Notes: in order to help you use the equipment, the following considerations can
help avoid the occurrence of problems that may damage the components or cause data
loss:
1. In case of the following cases, please unplug the power line plug of products
from the power socket and contact the customer service department of Inspur:
- The power cables, extended cables or power plugs are damaged.
- The products get wet by water.
- The products have fallen off or been damaged.
- Objects fall into the products.
- When operating according to the operation instructions, the products cannot
function normally.
2. If the system becomes damp, please treat it according to the following steps:
- Switch off the power supplies of the system and the equipment, disconnect them
with the power socket, wait for 10 to 20 minutes, and then open the cover of the host.
- Move the equipment to the ventilation place to dry the system at least for 24
hours and make sure that the system is fully dried.
- Close the cover of the host, re-connect the system to the power socket, and then
start the equipment.
- In case of operation failure or abnormal situation, please contact Inspur and get
technical support.
3. Pay attention to the position of the system cables and power cables, wire them
in places not to be stepped on or knocked down and ensure not to place other objectives
on the cables.
4. Before dismounting the cover of host or contacting the internal components,
you shall cool down the equipment first; to avoid damaging the main-board, please
power off the system and wait for 5 seconds, and then dismount the components from
the main-board or disconnect the connection of peripheral equipment of the system.
5. If there are modulator-demodulator, telecommunication or local area network
options in the equipment, please pay attention to the following matters:
- In case of thunder and lightning weather, please do not connect or use the modulator-demodulator. Otherwise, it may be subject to lightning strike.
- Never connect or use modulator-demodulator in moist environment.
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Chapter Two Product Introduction
- Never insert the modulator-demodulator or telephone cables to the socket of network interface controller (NIC).
- Before unpacking the product package, contacting or installing internal components or contacting un-insulated cables or jacks of the modulator-demodulator, please
disconnect the modulator-demodulator cables.
6. In order to prevent the electrostatic discharge from damaging the electronic
components in the equipment, please pay attention to the following matters:
- You shall conduct off the static electricity on the body before dismounting or
contacting any electronic component in the equipment. You can conduct off the static
electricity on the body by contacting the metal earthing objects (such as the unpainted
metal surface on the chassis) to prevent the static electricity on the body from conducting itself to the sensitive components.
- For electrostatic sensitive components not ready to be installed for application,
please do not take them out from the antistatic package materials.
- During the work, please touch the earthing conductor or the unpainted metal surface on the cabinet regularly to conduct off the static electricity on the body that may
damage the internal components.
7. When dismounting the internal components with the approval of Inspur, please
pay attention to the following matters:
- Switch off the system power supply and disconnect the cables, including disconnecting any connection of the system. When disconnecting the cables, please grab the
connector of cables and plug it out, and never pull the cables.
- Before dismounting the cover of cabinet or touching the internal components,
the products need to be cooled down.
- Before dismounting and touching any electronic component in the equipment,
you shall conduct off the static electricity on the body by touching the metal earthing
objectives.
- During the dismounting process, the operation shall not be too big, so as to prevent damage to the components or scratching of the arms.
- Carefully deal with the components and plug-in cards, and please never touch
the components or connection points on the plug-in cards. When taking the plug-in
cards or components, you should grab the edges of the plug-in cards or components or
their metal fixed supports.
8. During the process of cabinet installation and application, please pay attention
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Chapter Two Product Introduction
to the following matters:
- After the installation of cabinet is finished, please ensure that the supporting feet
have been fixed to the rack and supported to the ground, and all weight of the rack have
been fell onto the ground.
- It shall install into the cabinet according to the sequences from the bottom to the
top, and first install the heaviest component.
- When pulling out the components from the cabinet, it shall apply force slightly
to ensure the cabinet to keep balance and stabilization.
- When pressing down the release latch of the sliding rail of components and sliding in or out, please be careful, as the sliding rail may hurt your figures.
- Never make the AC power branch circuit in the cabinet overload. The sum of
cabinet load shall not exceed 80% of the ratings of branch circuits.
- Ensure that components in the cabinet have good ventilation.
- When repairing components in the cabinet, never step on any other components.
5
Chapter Two Product Introduction
Inspur TS850 is a 6U, large-scale high-density rack server, applicable to eight
Intel Xeon 7500 series (Nehalem-EX or Westmere-EX) processors, at most 64 DDR3
RDIMMS applicable to 1TB of system memory; TS850 possesses the characteristics
of high-performance , high reliability and easy expansion, easy management and so on,
meeting the demands of high-end industry’s core business applications.
Warning!
Due to the large packed weight upon delivery, the specialty forklift machine
should be used in moving the shipping container. If you move manually, there should
be at least 4 people operating simultaneously. Ignoring the warning may result in serious personal injury.
Notes:
● If you want to put the server into the cabinet through guide rail or the tray, you
must first install the host chassis into the cabinet for sure of safe operation of the heavy
product, then the processing module, power modules, hard drivers and other equipment
into the chassis.
● There is detailed operation instruction of the disassembly and assembly of
module, modules and components on the side of the cover of the host chassis for the
reference of maintenance or expansion.
● To ensure the system’s cooling effect, please uncover the film on the cover
plate of the server and then power up to use it.
2.1 System Module Installation
The host chassis and the processing modules of your TS850 server system are
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Chapter Two Product Introduction
packed separately to ensure the transport safety.
Notes:
1. Please first install the separately-packaged processing modules into the host
chassis before official usage.
2. Before unpacking the product, you need to confirm the correspondence between
host chassis box and module box according to the labels on the packaging box. Install
the host chassis and processing module with the same serial numbers and do not mixed
install them with different numbers, otherwise the system will not function properly.
3. During the installation and dismantlement of machine modules, you should
wear the attached anti-static gloves to protect components from electrostatic damage;
the anti-static gloves are placed in the general accessories box in the host chassis box.
Unpack host
The layout perspective view of the host box is as follows:
1. Split the rubber seal on the box with paper cutter and take out rails, power cord
and accessory box on the dummy panel (shown below) in the box for subsequent use
and then remove the dummy panel from the box.
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Chapter Two Product Introduction
2. Take out the upper pad, open the sealed plastic bags and take out the host to
place it on the table, as shown below:
Note: if you plan to install the server in the cabinet, please refer to the attached
“Quick Guide” for installation instruction after carrying out the host.
Unpack processing modules
TS850 Sever System contains 2 processing modules which are separately packaged in one box upon receipt. Then 2 processing modules are packaged by carton as a
whole.
1. Split the rubber seal on the box with paper cutter and take out the 2 separately-
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Chapter Two Product Introduction
packaged processing modules.
2. Split the rubber seal on package of processing module with paper cutter, open
the package, take out the pad, and then carry out the module.
You can indentify each processing module according to the labels on the box. The
location of the label is as follows:
Install processing module
Note: Each server is configured with two processing modules. Please install them
into upper processing module slot and lower slot respectively according to the label
instruction on the processing module box. The processing module-2 with Inspur LOGO
should be installed into the slot of the upper part of the processing module.
1. Lift the module to insert its back horizontally into the module slot of chassis,
and evenly force it back into the chassis, as shown below:
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Chapter Two Product Introduction
2. After pushing the processing module into the bottom of the chassis, turn over
the wrench on both sides of the module to let the hook fully locked, as shown below:
Technical Specifications
Processor
Processor type
CPU of Intel Xeon E7 series
Interface
Socket-LS(LGA 1567)
Chipset
Chipset type
Intel Boxboro-EX IOH + ICH10
Memory
Memory type
DDR3 ECC Registered memory
Memory slot number
Support to extend 16 memory boards, each supporting 4
memory slots
Total memory capacity Support Max. memory of 2TB
I/O interface (1 I/O Riser)
PS/2 interface
2 rear PS/2 interfaces
USB interface
4 rear USB interfaces, 4 front USB interfaces (only 2 available in the mode other than double-partition mode)
Serial interface
1 rear serial interface
Network interface
2 RJ45 network interfaces
Management interface 1 special RJ45 management interface
Display interface
1 rear VGA interface
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Chapter Two Product Introduction
Display controller
Controller type
IO Riser integral AST2050 display controller
display RAM
8MB display RAM
Hard disk controller
SATA controller
(1) IO Riser integrating 2 SATA interfaces
RAID
External SAS RAID card to support RAID0/1/10/5
Network card
Network card controlIntegrating Intel 82576 Dual Gigabit network adapter
ler 1/2
PCI extended slot
PCI type bus
PCI-Express bus supporting full height extended card
PCI-E slot
6 PCI-Express 2.0 x8 non-hot plug slot
3 PCI-Express 2.0 x16 hot plug slot
Hard disk
Hard disk type
2.5-inch SAS hard disk
Quantity
Supporting max. 18 pieces of 2.5-inch SAS hard disks
(Including 8 rear hard disks as optional function configuration)
External memory driver
CD-ROM
SATA CD-ROM or USB CD-ROM (optional)
Inspur driving U disk
Inspur driving U disk (optional)
Power supply
Specification
Supporting 4 1200W or 1050W hot-plug power module and
3+1 redundancy
Power input
AC 100-240V, 50-60Hz
Physical specification
Host machine: 1168mm × 722mm × 587mm (depth x width
External dimension of x height)
the package
Module: 1168mm × 721mm × 279mm (depth x width x
height)
Overall dimension
W(width)442mm; H(height)264mm; D(depth)827mm
Weight
Host machine (package) gross weight: 61Kg
Module (package) gross weight: 40Kg:
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Chapter Two Product Introduction
Environment parameters
Working environment
10℃ -35℃
temperature
Storage and transpor-40℃ -55℃
tation temperature
Working humidity
35%-80% relative humidity
Storage and transpor20%-93% (40℃ ) relative humidity
tation humidity
Front view
Name
Storage module
Description
For installation of hard disk, hard disk rear panel and 6 cooling fans
For installation of processor, memory and system fan;
Processing module 1/2 In dual partition mode: processing module 1 is the primary
partition and processing module 2 is the secondary partition
5.25″ bay
The extended 5.25’ equipment is optional such as SATA CDROM
Hard drive bay
Ten 2.5’hot-plug hard disks can be installed with the sequence referring to the label on the host machine;
In dual partition mode: hard disks ID0 ～ ID3 serve the secondary partition and ID4 ～ ID9 serve the primary partition
LCD touch screen
The functional module is optional to realize the localized visual monitoring and management of the system;
Refer to the relevant documentation for detail operation instruction
Central control module
For installation of the front control panel and LCD touch
screen
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Chapter Two Product Introduction
Front-control panel
For ON/OFF operation and indication of relevant status indicator
The machine integrates the top and bottom front control
switches and indicators serving the secondary and the primary partitions correspondingly; Only the front control panel
serving the primary partition is applicable in the mode other
than the dual partition mode.
● View of front control panel
Name
Description
Status LED
Green indicator is on: normal running of the system after startup
Indicator is off: the system is not powered up normally
Warning LED
Red indicator is on: system failure
Indicator is off: the system is not powered up or there is no selfchecking fault
The indicator is on in red during the initial powering process of the
system and then off automatically if no self-checking fault
ID LED
The yellow indicator is on when confirming the system ID
The function needs the management software to realize this function.
USB port
USB equipment can be connected
Reset button
Reset button for the system
The reset operation needs a pointed tool
Power button
System power button
The button is on with blue background after powering up
● Indicator for the hard disk bay
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Chapter Two Product Introduction
Name
Function and description
Hard disk locatiing indicator
If a hard disk is installed, the indicator twinkles in blue
when locating the hard disk.
Hard disk status indicator
The green indicator is on: no read or write activity in
the hard disk
The green indicator twinkles: read or write activity is
going on in the hard disk
The red indicator is on: hard disk failure
Rebuild:The red indicator twinkles: the hard disk is being rebuit
Rear view
Name
Function and description
Power module
The system supports extension of 4 hot-plug power modules and
3+1 redundancy;
The power module needs the attached special power line;
The quantity of power module depends on the actual configuration.
Keyboard port
PS/2 keyboard can be connected
Mouse port
PS/2 mouse can be connected
VGA port
For connection of display equipment with standard VGA interface
Serial port
For connection of serial interface equipment
USB ports
For connection of USB equipment
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Chapter Two Product Introduction
LAN ports
Each IO Riser integrates 2 Gigabit network interface
The top one is network 2 and the bottom one is network 1
Management port
Independent RJ45 100M management interface
The system monitoring and management can be realized by the
integral BMC
Slot 0: PCIE 2.0 x8 non-hot plug slot
Slot 1: PCIE 2.0 x8 non-hot plug slot
Slot 2: PCIE 2.0 x16 hot plug slot
Slot 3: PCIE 2.0 x8 non-hot plug slot
Slot 4: PCIE 2.0 x16 hot plug slot
Slot 5: PCIE 2.0 x8 non-hot plug slot
Slot 6: PCIE 2.0 x16 hot plug slot
Slot 7: PCIE 2.0 x8 non-hot plug slot
P C I E e x t e n s i o n Slot 8: PCIE 2.0 x8 non-hot plug slot
slot
Remarks:
1. If the machine configure is single 4-processor server, slots 3, 4
and 5 are not available.
2. If the machine configure is dual partition mode, slots 3, 4 and
5 serve the secondary partition and other slots serve the primary
partition.
3.The external GPU card can only be installed into PCIE2.0x16
slots 2 and 4. Each GPU card affects the adjacent 1 PCIE2.0x8
slot (3 and 5) to be unavailable.
4. PCIE hot plug: is log-in effective and ineffective before login.
IO Riser(optional)
The IO Riser should be configured to serve the secondary partition when the system is configured with dual partition. The
management interface of IO Riser is not available.
Hard disk slot (op- Eight pieces of 2.5’ hard disks are optional at the rear hard disk
tional)
slot of the server.
Note: the amount of I/O interface in the above table is under the condition of configuring 1 IO Riser.
●Start the server
1. First correctly connect the monitor, keyboard and mouse. Then connect all
power modules with the effective power strip or outlet by using the attached power
cable.
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Chapter Two Product Introduction
2. Press the switch button on the front panel of the server, the fan will run and system start to power up and self-test.
3. The server will boot from the first device set in BIOS starting-up management.
If the device is unavailable, it will continue to boot the rest corresponding device.
Note: according to the configured memory capacity, it will take 2 minutes or longer to connect to the server’s monitor.
●Close the server
1. Closing down the server can be achieved through the operation under the operating system.
2. Closing down the server can be achieved through manually pressing the switch
button on the front panel.
Note: after the above two ways, although the server stops running, some voltage
is still in a usable state, when the system can start up through remote management; to
achieve complete shut down, you need to disconnect the system’s AC power (unplugging
the power line or turning off power strip).
16
Chapter Three System Setup
In this chapter, the BIOS function setup of this server is introduced. Only the
operator or the administrator with qualification of system maintenance can implement
these operations described in this part.
3.1 System BIOS setup
BIOS is a basic input and output system. The system parameter and the hard disk
parameter can be adjusted through special set program. BIOS has great influence on the
system start and running, so setting parameters improperly may arose the conflict among
the hardware resource, or reduce the system run performance. Hence understanding the
BIOS setup is significant to the configuration of your server. If no especial requirement,
you are suggested to use the default value and not alter the parameters optionally.
Notes:
1. Before the server BIOS setup is altered, please record the corresponding original setup. Hence when there are operating problems in the system due to the option
altered, the setup can revert.
2. Ordinarily the factory default system value is the optimized setup. Don’t try to
alter the parameters before you understand their denotations.
3. The common setup is introduced in detail in this paper. The less referred options in the application procedure are simply explained or not.
4. The content of the BIOS is diverse based on the different configurations of the
products; hence the detailed introduction is elided.
How to Enter the BIOS Setup
Power on and start the server, when displaying the picture of “Inspur logo”, a
progress bar will appear on the bottom of the screen and prompt “Hit [Space] for Boot
Menu”. Press [Space] when the progressive bar moving to the right of the screen, the
system enters BIOS setup.
Notes:
1. If the server is configured with external PCI-Express card (eg. SAS RAID
card), there is no progress bar prompting “Hit [Space] for Boot Menu” when displaying
the picture of “Inspur logo”. When the logo picture disappears, an installation interface
of expansion ROM would present. After its installation, the screen would go black and
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Chapter Three System Setup
the progressive bar presents.
2. There are some items cannot be set in BIOS, for example some information on
system’s automatic detection and configuration.
Keyboard Command Bar
Button
Description
<↑>
for selecting the upper menu or item
<↓>
for selecting the next menu or item
<Esc> or <F2>
The two buttons are used to back to superior menu in any submenu. Button <F2> is only used to back to the superior menu of
the current menu, while button <Esc> is used to back to superior
main directory. Button <F2> is only effective on the deeper submenu, when button <F2> is effective, there is written information
“F2=Previous Page” on the upper left of the screen.
<Enter>
When the option to select is sub-menu, it can be activated by
pressing <Enter>. When the option is the characteristic value setting bar, <Enter> can used to display the options list.
<F9>
If you need to modify the BIOS setting as default, enter each submenu in the “Device Manager” menu after entering the BIOS
setting interface and press <F9> to restore the default settings for
each option and press <F10> to save the settings.
<F10>
After modifying the BIOS settings, there is a yellow character tip
of NV (New Value) presenting on the bottom of the screen. If you
want to save the changes, press <F10>. The disappearing of the
yellow tip means the success of preservation.
Introduction of the BIOS system menu
BIOS setting interface can be logged in according to the described operation above.
It mainly includes the main menu setting options as shown by the following figure.
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Chapter Three System Setup
Option
Description
Continue
Skip BIOS setting interface to continue the system boot
operation.
Boot Manager
The system boot and management menu from which to
select the startup device currently
Device Manager
Device management menu which displays the configuration information and feature of each device on the
main board
The boot and maintenance management menu which
can configure the needed starting mode and sequence
Boot Maintenance Manager
including other options such as system restart and so
on.
1. Continue menu
Select the menu and press the enter key will skip BIOS configuration interface
and continue the system boot operation.
2. Boot Manager menu
Select the menu and press the enter key will display the following system bootable
option list. Once an option in the list is selected, the system will start from the corresponding device of the option.
The list as shown by the figure is scanned and formed automatically by BIOS during the startup process. The boot item constitution is in relation to the detail configuration.
In some cases, a device can correspond with multiple different options. “Primary
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Chapter Three System Setup
Slave CDROM” and “EFI DVD/CDROM” in above figure represent the same physical equipment. However, “Primary Slave CDROM” option indicates the boot in legacy
mode while “EFI DVD/CDROM” indicates the boot in EFI mode. “EFI Internal Shell”
indicates the EFI Shell in BIOS Rom.
3. Device Manager menu
Decice Manager menu provides most system information and the configuration
information of the main components in the system including CPU, IOH and ICH and so
on configuration options.
Select the menu and press the enter key will log in the following menu interface.
Selection
Description
Main
Display the main information of the system such as each version
information, memory speed and memory capacity; Set the system
date and time and so on.
Advanced
The configuration information of some advanced features of the
system including CPU setting, memory topology, memory RAS
feature setting, IOH setting and ICH setting and so on.
Security
Security setting option. The options in Advanced will be secured
by a password after setting the option. The password is needed before change one setting.
● Main
Select the menu to check some basic system information, system date and time
and revise the system date and time.
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Chapter Three System Setup
Use the arrow key to select one option and use – and + key to set the field value.
● System Date:MM/DD/YY
Set the system date with the format of [month/day/year].
● System Time: 24 hours
Set the system time in 24-hour system with the format of [hour/minute/second].
● Advanced
The menu contains the configuration information of most system features. The
menu options in it may varies with the version of BIOS.
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Chapter Three System Setup
BIOS Setting
Description
Processor Configuration
Processor configuration option
Memory Configuration
Check the memory topology
Memory RAS Configuration
Memory RAS function configuration option
ICH9/ICH10 Configuration
ICH configuration function option
IPMI BMC Configuration
BMC configuration function option
Miscellaneous Configuration
Other function configuration option
◆Processor Configuration
The detail information of the processor can be checked and the hyper-threading
and so on can be set in the menu.
There are too many options in the menu which can’t be displayed completely on
one screen. It can be selected by items with the up and down arrow keys or by screen
with the PageUp and PageDown keys.
BIOS Setting
Options
Description
Number of CPUs
No options
Display the total running core (thread)
number in the system
Processor ID
No options.
Processor ID information
Processor Version
No options
Processor name, model and speed information
Microcode Revision
No options
Current Microcode version of the processor
L1, L2 and L3 Cache
No options
RAM
Each cache size of the processor
Processor Socket
No options
CPU chassis number
Processor Frequency
No options
Processor operation frequency
No options
Running core quantity in the processor
Number 0-9 indicates the core in Enable
status in the CPU currently
Letter “D” indicates the core at the position is in the Disable status.
Letter “X” indicates the core in the CPU at
the position is inexistent.
Core Configuration
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Chapter Three System Setup
Hyper-Threading
Enable
Disable
The hyper-threading function switch (is
only effective for CPU with the hyperthreading function). The option works for
all CPU in the system with the default setting being Enable.
Select the Enable core quantity in each
E n a b l e d c o r e s p e r 1 to number of
CPU. The option works for all CPU in the
socket
cores per socket.
system.
Select APIC Style
FaxMode
X2APIC
Faxmode mode (default for windows and
redhat linux systems) and X2APIC mode
(for system versions including suse11, redhat6 and above) are optional.
Turbo Mode
Enable
Disable
Intel Turbo Boost technology supporting
switch with the default being Enable.
VMX
Enable
Disable
Intel Vanderpool technology supporting
switch with the default being Enable.
◆Memory Configuration
The configured memory topology of the machine can be checked in the Memory
Topology submenu of the menu. The following figure shows that Branch0 and Branch1
of CPU0 are fully configured with single 4GB memory.
◆Memory RAS Configuration
The menu includes the function configuration options including Patrol Scrub,
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Chapter Three System Setup
SDDC (single device data correction), DDDC (double device data correction, supported in WestMere-Ex series processor), Memory Mirror and Memory Sparing and so on.
BIOS Setting
Patrol Scrub
Enable SDDC
Double Chip Kill
Options
Description
Disable
Enable
With the function being Enable, CPU will read
and verify all memory installed in the system in a
certain period (24 hours). It will correct the ECC
error initiatively. The advantage over the common
ECC function is that ECC can only find error when
reading the memory. This function can find and
correct the ECC error in the memory without reading the memory content; The default is Disable.
Disable
Enable
With the function being Enable, once the error
quantity in a short period of a memory chip exceeds the threshold value, the right content will be
copied from another backup chip to correct the error on; The default is Disable.
Enable
Disable
With the function being Enable, if the error in one
memory exceeds a certain threshold value, the
memory controller will execute SDDC process
first. If there is another mem¬ory chip with the error quantity exceeding the threshold value in short
period, then there will be backup chip to replace
the mem¬ory chip with error and the memory chip
with error shall not be further used; The default is
Enable
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Chapter Three System Setup
InterSocket Mirror
Disable
Mirror
Disable
D I M M
Memory Sparing En- S p a r i n g
able
Enable
Rank Sparing Enable
With the function being Enable, the system will
check the memory distribution automatically. If
there is memory corresponding with CPU, it will
regard CPU 0, 2, 4 and 6 as the mirror master and
CPU1, 3, 5 and 7 as the mirror slave of above.
During memory writing of the system, it will write
the content into both the master and the slave. If
there is memory error which cannot be corrected
in the master x[x=0,2,4,6], the later read and write
of master x can be realized by slave x directly; The
default is Disable.
Memory Sparing is to back up a DIMM or Rank.
If there is a DIMM or Rank with too much ECC
error in a memory board, the system will use the
backup DIMM or Rank. The original DIMM or
Rank with error shall not be used again; The default is Disable.
◆ICH9/ICH10 Configuration
The menu contains the device information of ICH SATA and options for configuration of SATA controller.
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Chapter Three System Setup
BIOS Setting
Options
Description
SATA Port 0/1/2/3
no options
Display the SATA device information connecting
with ICH SATA port currently.
Configure SATA as
IDE
AHCI
Set SATA controller as IDE or AHCI mode with
the default being IDE.
IDE Mode Select
Compitible If SATA controller is set as IDE mode, here IDE
Enhanced mode can be set as Compitible or Enhanced.
◆IPMI BMC Configuration
The menu contains options to check and set BMC.
BIOS Setting
Options
Enable/Disable Log Enable
ECC Error to BMC
Disable
Description
This item sets whether ECC Error can be
Logged to BMC or not with the default being
Enable.
BMC Status
No options Display the current status of BMC
System Interface Type
KCS
Base Address
No options Display the Base Address of BMC
Interactive interface type of BMC and the system
BMC Firmware VerNo options Display the firmware version of BMC
sion
IPMI Version
No options Display the version of IPMI
RMCP IP Address
No options Display IP address of BMC
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Chapter Three System Setup
◆Miscellaneous Configuration
Miscellaneous options where some network options can be configured.
BIOS Setting
Options
Description
Enable Directory Enable
Assisted Snoop
Disable
Open and close DAS function with the default being
Enable.
Disable
Enable
Network boot switch. There is network boot option
in Boot List if it is set as Enable with a network card.
The default is Disable.
COM1
COM2
Disable
Select the output path of the serial port in POST
stage.
COM1: output from serial port 1
COM2: output from serial port 2. The serial port
information can be read out from BMC with the setting.
Disable: close the serial port output
Boot to Network
Serial Port Select
The powered system status after power failure:
After Power Fail- Stay off Stay off: Power off status. Startup needs pressing of
ure
Power on the on-off key
Power on: Power on status (default)
● Security
Security option provides password setting, current password change and unlocking and so on.
Note: Options in “Advanced” menu can be locked or unlocked by “Admin password” or “Unlock Setup”.
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Chapter Three System Setup
After logging in the menu, the display “Admin Password” indicates there is no
password set for the system. Select “Admin Password” to popup a dialogue box and set
the password. After setting the password, the option will be changed to “Unlock Setup”
and the configurable options in “Advanced” menu will be locked to be unchangeable.
When the locked options in BIOS needs to be configured, select “Unlock Setup”
and enter the password in the dialogue box popup to unlock.
4. Boot Maintenance Manager menu
The menu is used to boot the maintenance management. The setting in it affects
the options in “Boot Manager” menu with immediate effect.
Select the menu and press the enter key to log on the following interface:
Selection
Description
Boot Options
The device boot and priority can be configured in the submenu
of Boot Option.
Boot From File
Select to boot from a special document (\EFI\BOOT\
boot{machinename}.EFI) which applies only for boot from a
.EFI document. It is usually used for boot a system installed in
EFI mode.
Set Time Out Value
Set the automatic boot timeout when booting a system. Time
out value indicates the waiting time at the Setup Menu progress
bar before logging on the operating system.
Reset System
Select the option and press enter key to restart the system immediately.
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Chapter Three System Setup
● Boot Options
Select the option and press enter key to log on the following submenu where the
device boot and priority can be configured.
BIOS Setting
Description
Go Back To Main Page
Go back to main page.
Add Boot Options
Add a boot option
Delete Boot Options
Delete a boot option
Change Boot Order
Change the boot order
Scan all bootable Legacy HardDisk drive and select Legacy HardDisk boot order (only the drive
Set Legacy HardDisk Drive Order
of the first priority can be displayed in Boot Manager)
Scan all bootable Legacy CD-ROM drive and select Legacy CD-ROM boot order (only the drive
Set Legacy CD-ROM Drive Order
of the first priority can be displayed in Boot Manager)
* “Legacy” and “EFI” are two different kinds of boot modes.
After logging on “Change Boot Order” submenu, select “Change the Order” option and press the enter key. The device boot order can be set by -/+ key in the option
list popup.
Press the enter key to confirm after change. Then select “Commit Changes and
Exit” in the superior menu and press the enter key.
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Chapter Three System Setup
3.2 Clear CMOS
Open the Chassis Upper Panel
If the following operations are needed, please get the authorization of Inspur
Group Co., Ltd. Open the chassis upper panel according to the following methods:
1. Power off the system (turn off the AC power);
2. Loosen the two screws (identified as letter A in the figure below) fixed on the
upper panel at the back of the chassis;
3. Use your two thumbs to vertically press the chassis upper panel buckle (identified
as letter B in the figure below) forcibly and at the same time push it to the back-end of
the server;
4. If you can’t push it to the back, lift the panel to take it off (identified as letter C
in the figure below).
Dismantle the chassis upper panel
Clear CMOS
The following figure shows the Clear CMOS jumper position in the IO Riser, and
the following jumper state is default:
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Chapter Three System Setup
Jumper name
Function description
Jumper’s function
J17
CMOS jumper
Pin 1-2 short circuit is in normal state (default)
Pin 2-3 short circuit is in cleared state
Notes:
1. You must shut down the system and cut off power supply when clearing the
CMOS and need to keep for 5 seconds after short connecting pin 2-3; then re-short connecting pin1 with pin 2 of J17 jumper to restore the original state,
2. After completing this operation, please install the upper panel.
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Chapter Four Operating System Installation
Manual setup of the operating system is introduced with emphasis in this chapter
including.
During manual setup of the operating system, some operating system may
need the floppy drive or Inspur driver U disk to load the driving program of hard
disc controller. Refer to the readme.pdf file under the root directory in Inspur system driving program CD for the making method of the driving program floppy
disk. And the making method and considerations of using Inspur driver U disk
can refer to the attached Instructions of Inspur Driver U Disk.
In the driver making interface of the driving program CD, the controller
driving program to be loaded during the setup of the operating system under the
relevant configuration can be seen and made. All descriptions relating the manual
setup of the operating system in the chapter are based on the 64-bit system.
This installation instruction takes external Adaptec 5805 RAID card as instance.
If your server is configured with other external RAID card, please refer to the user’s
manual in the CD to add the driving program for the hard disk controller. For network
card driver, video card driver and system patch program, the guidance in the chapter
can also be referred for setup.
It is suggested that you confirm in advance that whether the purchased machine configuration supports the version of the installed operating system.
4.1 Application Instructions for Inspur driver U disk
Under Windows system and Linux system, Inspur driver U disk can be identified
as two parts: simulation floppy drive [3.5 floppy disk (A :)] and normal partition of U
disk [UDISK PRO]. When you install some operating systems manually, you can use
Inspur driver U disk to load the drive of hard disk controller (at present, the operating
systems that uses Inspur driver U disk to load support of the hard disk controller are
Windows XP or above versions, Red Hat Linux 4.5 or above versions, and Suse Linux 9.0
SP2 or above versions systems).
Warning:
During the installation of the operating system by using Inspur drive, it may
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Chapter Four Operating System Installation
detect Inspur driver U disk on the disk partition interface. At this moment, the
user must distinguish U disk from hard disk, and never delete or format U disk.
During the installation of the operating system, if it needs to boot the system from
hard disk after reboot, it must enter the server BIOS for setting to ensure the starting
sequence of hard disk is prior to the starting sequence of U disk and the system can be
booted from the disk. If the starting sequence of U disk is prior to the starting sequence
of hard disk, the system will fail to be booted from hard disk.
The following introduces the making method for the driver of controller of main
board disk when using Inspur driver U disk to install the operating system. For driver
making of external RAID card or SAS card, please refer to the corresponding contents
in the driver CD for external board card.
Make Driver
1. Prepare a set of computer installed with Windows system, and connect the Inspur driver U disk to the USB interface of the computer, as shown in the picture below.
Inspur driver U disk will be identified as two parts: simulation floppy drive [3½ Floppy
(A)] and normal partition of U disk [Removable Disk (E:)], in which, the disk character
E in [Removable Disk (E)] will be different according to the actual partitions of your
computer.
Notes: Before connecting the Inspur driver U disk to the computer, if your
computer is configured with standard floppy, please enter BIOS and close this
standard floppy; if your computer is connected with USB floppy, please first dis-
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Chapter Four Operating System Installation
connect USB floppy. It must guarantee that when the Inspur driver U disk is connected to your computer, the analog floppy disk under Windows system shall be
identified to be A:, and only by this can the normal making of subsequent driver
be guaranteed.
2. Put the driver CD (Inspur system driver CD and RAID card driver CD) into the
CD driver, and the driver making software will operate automatically. If the system forbids the automatic operation of CD, please enter CD contents and operate documents of
dolphin.bat (Inspur driver CD) in CD or setup.exe (RAID card driver CD) in CD contents.
3. Methods for making drivers by using Inspur driver CD:
(1) After operating dolphin.bat documents, the system will enter the interface of
“please select one mode to make and install driver:”
The user can select mode “Please input navigation No.” or “Please select the machine type” to make and install driver. In “Please input navigation No.” text box, input
navigation No (check navigation No. on CD set or name plate), or select the specific
product model in drop-down menu of “Please select the machine type”. Click <OK> to
log in the interface of making driver. Click <Exit> to log out.
(2) After inputting the navigation No. and logging in, enter the main interface of
driver making software, and the main interface is shown in the following picture:
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Chapter Four Operating System Installation
(3) Click the [Make Drive] button and enter the driver making interface, as
shown in the following picture:
(4) After you select the corresponding operating system and the controller driver
to be made according to the actual need, click [Next] button and make corresponding
driver. Different operating systems correspond to different making interfaces and methods of the driver.
● Driver making of Windows system
When the driver of Windows operating system is made, copy the driver directly
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Chapter Four Operating System Installation
into the simulation floppy drive A: of Inspur driver U disk.
Select the Windows version to be installed and driver to be made, and then click
[Next].
The system will display a prompt as shown in the following picture. Please confirm that Inspur driver U disk is well connected, and format the floppy A: of Inspur
driver U disk, and then click [OK] to start the driver making.
After the driver making is completed, the system will pop up the window, prompting “Driver has been completed”, and click <OK> to complete the making of driver.
● Notices for using Inspur driver U disk to load driver under windows system
During the installation of Windows operating system, if the driver of hard disk
controller is loaded by using Inspur driver U disk, entering the interface of disk partition, the Inspur driver U disk will occupy a disk letter. If the disk is not divided, U disk
will occupy disk C: and if the disk has other partitions, U disk will occupy other disk
letter (please distinguish according to the actual hard disk partition).
If there are other partitions on the disk, at this moment, it needs to delete all of
them and then create new partitions on the hard disk, and the U disk will not occupy
disk letter any more.
If the disk is not divided, it needs to create one disk partition on the unallocated
space, and then delete this newly created disk partition. And at this time the U disk will
not occupy any disk letter any more. Then create disk partition based on actual need,
and complete the installation of operating system according to the instructions.
Notes: Be sure to distinguish U disk from hard disk, and never delete or for-
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Chapter Four Operating System Installation
mat U disk.
4.2 Manually Installation of Windows Server2008 R2 Enterprise
Preparation before installation
●Installation CD for Windows Server 2008 R2 Enterprise (support X86_64bit
version)
●Inspur driver CD
● No needing of adding controller driver for external Adaptec 5805 SAS RAID
Installation steps
1.Power up and start the server, insert Windows Server 2008 R2 Enterprise installation CD into optical drive and select to boot from CD.
2.Press any key if the system prompts to conform to press any key to boot from
CD. If not, the system will start the Windows installation program from CD.
3. In the language settings interface, select and set to install the language and
other preferences according to actual needs, then click<Next>to continue.
4. In the installation confirmation interface click<Install now >to continue.
5. Input your product key (25 characters), and then click <Next> to continue.
6. The Microsoft software license clauses will be shown in the interface of “Please
read the license terms”. Select “I accept the license terms” after reading, and click
<Next> to continue.
7. Select the installation type, and here we default it is the first installation. Select
“Custom” mode to continue.
8. The system enters the interface of “Where do you want to install Windows?”,
it will display the existing disk partitions and unallocated spaces on the computer, and
click <Drive options> to start the operation of disc partition. Some configurations need
us to load disk controller driver manually, and the driver loading methods are as follows:
If Inspur driver U disk is used:
(1) Please make the disk controller driver in the Inspur driver U disk [3.5 floppy
disk (A :)] partition.
(2) Please connect Inspur driver U disk to the USB interface of the server;
(3) In the interface of “Where do you want to install Windows?”, select <Load
Driver>;
(4) Click the option <Browse> in the interface of “load driver”; in the pop-up
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Chapter Four Operating System Installation
prompt select the driver “floppy drive (A:)”where drive program exists and click <OK>
to continue.
(5) The system will search the driver automatically. In the interface of “Choose to
install the driver”, click <Next> to continue;
(6) The system will install the drive program searched automatically.
9. In the disk partition operation interface, select <Drive Options> and we can
perform the following operation:
◎ It can delete the existing partitions by selecting the existing partitions and then
clicking <Delete>.
◎ It can format the partitions by selecting the existing partitions and clicking
<Format>.
◎ It can create new partitions by selecting unallocated disk spaces and then clicking <New> to create new partitions.
You can operate according to the actual needs. Here we’d expound on the issue
when there are no existing partitions in the disk.
(1) Select the unallocated space and click <New>, delete the number in the partition input box and then input the one you want to create (unit: MB) and click <Apply>
to continue.
Note: the recommended partition should be larger than 30GB.
(2) Select the newly created disk partition, and then click <Format>, click <OK>
in the prompt confirmation interface.
(3) After formatting the partition, click <Next> to continue.
10. The system starts to install Windows, and it will complete operations of
“Copying files”, “Expanding files”, “Installing functions”, “Installing updates” and
“Completing installation” etc.. In this course the system may automatically reboot for
several times.
11. After the installation, the system would boot to the interface of “The user’s
password must be changed before logging on for the first time.”. Take out the installation CD and then click <OK> to continue.
12. Follow the prompt to set the administrator password and then click the arrow
button at the right of the password input box to continue. If the password meets the requirements, it will prompt “Your password has been changed.” and then click <OK> to
confirm that the password has been changed.
Windows Server 2008 has strict requirement for the password, so it must contain
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Chapter Four Operating System Installation
letters, numbers and special characters, or the setting cannot be successful.
13. After logging in the system, select “Do not show this window at logon” at the
bottom of the “Initial Configuration Tasks” interface, and then click <Close>. In the
new interface of “Server Manager”, select “Do not show this console at logon” and
close the interface.
Install Driver
1. Install Chipset patch
(1) Insert Inspur driver CD, click the blue dolphin icon under the installation or
operation procedure item in the automatically playing interface popped out after the
disk’s running, input the navigation code on the driver CD case in the navigation code
verification interface popped out after the operation of CD, and click <OK> to enter the
installation interface automatically;
(2) In “Select OS” column, select Windows 2008;
(3) In “Select Hardware” column, select Chipset patch_64bit;
(4) Click <Next> to start the installation;
(5) Enter the interface of “Welcome to the Setup Program” and click <Next> to
continue the installation;
(6) Enter the interface of “License Agreement”, and select <Yes> to continue the
installation;
(7) Enter the interface of “Readme File Information”, and click <Next> to continue the installation;
(8) The installation program begins to install; and click <Next> according to the
prompts;
(9) Complete the installation, click <Finish> according to the prompts.
2. Install Network card driver
After the installation of the chipset patch, do not take out the Inspur driver CD,
but continue the installation of network card driver
①In the “Select OS” column, select Windows 2008;
②In the “Select Hardware” column, select Network card driver_64bit;
③Click <Next> to start the installation;
④Enter the interface of “Intel(R) Network Connections”, and click 【Install
driver and software】 option to continue;
⑤Enter the interface of welcome to use, click 【Next】 to continue;
⑥Enter the interface of “License Agreement”, select “I accept the terms in the
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Chapter Four Operating System Installation
license agreement” and then click <Next> to continue;
⑦Enter the interface of “Setup Options” and click <Next> to continue;
⑧Enter the interface of “Ready to Install the Program”, and click <Install> to
continue;
⑨The installation program starts to install; when the installation is completed,
click <Finish> according to the prompt;
⑩ In the interface of “Intel(R) Network Connections”, click 【Exit】.
3. Install Video driver
After installation of the network card driver, do not take out the Inspur driver CD,
but continue the installation of Video driver.
①Enter the following directory in the driver CD: \driver\video\ts850\windows
installer, and Please run winS08R2_x64.msi;
②Enter the interface of “welcome to the install shield wizard …”and click
<Next> to continue;
③Enter the interface of “License Agreement” ,select “I accept the terms in the
license agreement” and click <Next> to continue;
④Enter the interface of “Customer information”, input user and company name
according to actual information and click<Next>to continue;
⑤Enter the interface of “Setup type”, select “complete” and click<Next>to continue;
⑥Enter the interface of “Ready to install the program”, and click<Install>to continue;
⑦Enter the interface of “Install shield wizard completed” , and click<Finish>to
continue;
⑧Click【Yes】according to prompts , take out Inspur driver CD, and then the
server will automatically reboot.
Complete the installation of Windows Server 2008 R2 Enterprise.
4.3 Manually Installation of Red Hat Enterprise Linux 5.5
Preparation before installation
● Installation CD (DVD) of Red Hat Enterprise Linux 5.5 (X86_64bit version)
● Inspur driver CD
● No needing of adding controller driver for external Adaptec 5805 SAS RAID
Installation steps
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Chapter Four Operating System Installation
1. Connect USB floppy or Inspur driver U disk to the USB interface of the server.
Power up and start the system, put the installation disk into the driver (here taking using DVD installation disk as example), and select to boot from the CD.
2. When boot is displayed: press [Enter] to continue the installation.
If it doesn’t need to load hard disk controller driver, directly press [Enter] to continue the installation.
If it needs to load disk controller driver, please input Linux dd and press [Enter] to
continue to enter the installation steps as follows:
(1) The screen prompts “Do you have a driver disk?”,select <Yes> and press [Enter]
to continue the installation.
(2) The system prompts “Insert you driver disk into /dev/sda and press ‘OK’ to
continue.”
(3) If USB floppy is used. Please insert the already made driver floppy during the
installation and preparation period. Select <OK> and press [Enter] to continue the installation.
If Inspur driver U disk use is used, directly select <OK> and press [Enter] to continue the installation.
(4) The system begins to load driver. After it is finished, the system prompts “Do
you wish to load any more driver disks?”; if you do, please select <Yes> to repeat the
above steps; if you don’t, please select <NO>. Here we select <NO> and press [Enter]
to continue the installation.
3. Installation program displays: CD Found
Select <Skip> to evade the disk detection and press [Enter] to continue the installation.
4. The installation program goes to “Red Hat Enterprise Linux 5” interface; click
<Next> to continue the installation.
5. The installation program goes to “What language would you like to use during
the installation process?” Interface. Select to install language version of the operating
system. Here we select “English (English)” for installation and click <Next> to continue.
6. The installation program enters into “Select the appropriate keyboard for the
system” interface. Here we select U.S. English and click【Next】 to continue the installation.
7. You can select to enter the installation number in the pop-out “Installation
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Chapter Four Operating System Installation
Number” interface. If you input the installation number, all the software packages applicable to your Installation Number will be provided; here we select “Skip entering
Installation Number” and click <OK> to continue the installation. Click <Skip> on the
newly pop-out interface to continue the installation.
8. When the system prompts “Would you like to initialize this drive, erasing ALL
DATA?”, in respect of us, it is a brand new installation by default and select <Yes> to
continue. When the installation program enters installation ways selection, the user can
select them according to his actual condition. Here the installation shall take the customizing manual partitioning as an example. Please select “Create Custom layout” and
click <Next> to continue the installation.
9. When the installation program enters partition creating interface, (if partition
has been created on the hard disk, it will be displayed, and you can delete it if you do
not need it), firstly select the hard disk, and then click “NEW” to create new partition.
(1) Select root partition in Mount point: /, input the size (MB) of partition and
click <OK> to finish the creating of root partition. Create the boot partition in the same
way: /boot.
(2) Create a swap partition (Swap). Click “New” to create new partition. Select
“Swap” in File system Type and input the size(MB) of the swap partition (set according
to the size of memory, if the memory is smaller than 512MB, set as twice of it. If the
memory exceeds 512MB, you can set it as 2GB or larger), and click <OK> to finish the
creating of swap partition.
Note: when you create partition, please distinguish Inspur driver U disk and local
disk and do not create new partition on the Inspur driver U disk.
You can also create other partitions as needed, and click <Next> to continue the
installation after the creation.
10. The installation program enters “Boot Loader” setting interface, set as needed
and click <Next> to continue the installation.
11. The installation program enters into “Network Devices” setting interface, set
as needed and click<Next>to continue the installation.
12. The installation program enters time zone choosing interface, select your current time zone based on actual demand and click <Next> to continue the installation.
13. The installation program enters “Root Password” setting interface, set the
password at least six figures as needed and click <Next> to continue the installation.
14. When entering installation package, generally we need to consider customized
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Chapter Four Operating System Installation
installation as needed, so select “Customize now” and click <Next> to continue the installation.
15. When entering into installation package, you can select according to actual
need, confirm it and click <Next>to continue the installation.
16. Click <Next> as prompted to format partitions, build file system and copy.
17. Entering “Congratulations, the installation is complete.” interface means the
success of installation, then click <Reboot>to exit the installation disk, the system
would reboot.
18. The system reboots to enter “Welcome” interface; click <Forward> to continue the installation.
19. The installation program enters “License Agreement” interface. Select “Yes, I
agree to the License Agreement” and click <Forward> to continue the installation.
20. The installation program enters “Firewall” interface. Select and set according
to actual need; then click <Forward> to continue the installation.
21. The installation program enters “SELinux” interface. Select and set according
to actual need; then click <Forward> to continue the installation.
22. The installation program enters “Kdump” interface. Set according to the actual
need and select <Forward> to continue the installation.
23. The installation program enters “Date and time” interface. Set the correct time
and date; then click <Forward> to continue the installation.
24. The installation program enters “Set Up Software Updates” interface and click
<Forward> to continue the installation.
25. The installation program enters “Create User” interface. Set user name and
password to add user; click <Forward> to continue the installation.
26. The installation program enters “Sound Card” interface and click <Forward>
to continue the installation.
27. The system enters “Additional CDs” interface:
When the installation program prompts whether to install other application programs, you can select as needed or install as the default, and then click <Finish> to finish the installation.
28. Log in the system.
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Chapter Five Common Problems and Troubleshooting
This chapter focuses on the common problems and Trouble-shooting of the server.
If you are not sure about the cause of a failure and its removal method, please contact
our customer service center for solution.
Note: When replacing or installing hardware device for the server, you should disconnect the power cable from the server completely. It is recommended to use the antistatic wrist strap and to earth-connect the other end to provide electrostatic protection
when dismounting the server.
5.1 Restarting the Server
When a failure occurs, try to restart the machine according to the following methods first.
Purpose
How to operate
Restart the software, clear up system RAM and restart the operat<Ctrl+Alt+Del>
ing system.
Clear up system RAM, self-check the POST again and restart the
Reset button
operating system.
Cold boot again, switch off and restart the system power in order to
clear up the system RAM, to self-check the POST again, to restart Power button
the operating system and to power up all the peripherals again.
5.2 Problems When Starting the Machine
Some problems often occur when the machine is started, generally due to incorrect hardware installation and configuration. You may find and solve the problems referring to the following methods.
5.2.1 System cannot be powered up
After pressing the power button, the power light is not on and the system maintains non-electric state. Please try the following steps:
1. Check whether your power socket can supply power normally and the power
cable is correctly connected.
2. Repeatedly press the power button to start the machine (pay attention not to exerting too much force).
3. Disconnect the power cable from the system and open the chassis to check.
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Chapter Five Common Problems and Troubleshooting
4. Check the fastness of the cable connection and accessory plugging in the chassis.
5. Remove other external components other than Inspur’s.
6. Pack the chassis, connect the power cable correctly and start the machine.
5.2.2 Monitor doesn’t display
It can be powered on (the host can start and run normally), but the monitor doesn’t
work:
1. Check the correctness and fastness of the signal cable and power cable connected to the monitor.
2. Make sure to power on the monitor.
3. Adjust the contrast and brightness of the monitor to confirm whether it can display or not.
4. Shut down the system and disconnect the power cable to check whether there is
curve in the pin for connecting end of the monitor signal cable and the host.
5. Find another monitor for test if possible.
6. If the machine is installed with components other than Inspur ones, please remove them first.
7. With the permission of Inspur technical support personnel, you may pull and
plug RAM and clear CMOS for test.
5.2.3 Installation system can’t find hard disk
1. When installing the system directly booting from the system CD, if it prompts
that no hard disk can be found, please check the normality of the disk state and poweron self-check hard disk state.
2. If the power-on self check can detect the hard disk but the hard disk can’t be
detected when the system is installed, it may be caused by the following conditions:
● If you are using Ruijie management software disk to install system, after you
input the navigation serial number and other system installation information, the system
prompts “no matched storage controller”, please reconfirm the navigation serial number.
● Because the navigation serial number would be different when storage configuration is changed, you should obtain a new navigation serial number from Inspur technical support before you change your storage configuration.
● If you are using the system CD to boot and install the operating system directly,
the hard disk drive is generally added through the floppy. When using USB floppy to
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Chapter Five Common Problems and Troubleshooting
add the drive, please set the BIOS first and close the onboard floppy controller.
● Please check whether the floppy drive is correct or not (the drive for external RAID card should be made directly from the attached RAID card driver CD) and
whether there is fault in the floppy disk.
5.2.4 Keyboard and mouse do not work.
1. Check whether the cable joint of the mouse and keyboard is plugged and connected correctly. Make sure the joint pin has no curve.
2. Check whether the mouse setting in the control panel of the operating system is
correct or not.
3. Clean the scrolling and drive shaft of the mouse.
4. It is suggested that you use the keyboard and mouse tested for compatibility by
Inspur group or replace with other keyboard and mouse for testing.
5.2.5 System blue screen, halt or restart.
For blue screen, restart or halt of the machine in the utilization of the windows
system, you may resort to the following measures:
1. If other external non-Inspur components or some application program software
are installed before the fault, it is suggested removing it and going on to test your server.
2. Use the latest antivirus software for antivirus test.
3. It is suggested that you record the displayed information code for blue screen,
such as: stop c000000218.....; stop: 0x0000007b. This kind of information reveals problems in the system. It is suggested that you reinstall it.
4. If all above operations fail to solve the problem, it is suggested that you
backup the file winnt/minidump in disk C, and call the service center for support
from professional technical engineers who may ask you to provide minidump file for
further analysis on the cause for blue screen and halt. If there is no minidump folder
in disk c, please refer to the following steps: right-click on My Computer, select
<Property>→<advanced>→<startup and recovery>, then select <settings>, change
<write debugging information> in the next page to “small RAM dump” and restart the
machine. The system will produce minidump file automatically in the next blue screen.
5.2.6 Machine alarm
If there’s machine alarm in startup or utilization process, please refer to the following measures:
1. If this happens after you plugged in some external board card, you may need to
pull off this device and to do another power-on test. If the alarm goes off, it shows that
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Chapter Five Common Problems and Troubleshooting
your external board is incompatible with the machine. It is suggested not using it anymore; If the alarm is still on, please go on referring to the following steps.
2. Locate the alarm sound:
● when the alarm sound is from the front of the chassis, usually we notice abnormal changes of the fault indicating light. There is the possibility of abnormal fans or
hard disk module;
● If the alarm sound is from the rear of the chassis, please check whether a redundant power supply is configured or not and whether there is an abnormal status light of
the power supply module or a module without power cable (when power alarm goes
on, the shield switch can be pressed to stop it);
● If the alarm sound is in the chassis, the alarm may be from the motherboard,
RAID card or hard disk back plate. If it is also accompanied by no display on the monitor or power on faults, there is high possibility of something wrong on motherboard.
You can try to pull or plug RAM or clear CMOS; if the starting self-check is normal
and the alarm starts when the RAID card is under test, and there is abnormal array information displayed, then it is likely that the RAID card has set off the alarm. There
may be array abnormality; when the hard disk back plate alarms, there is always abnormal status light of the hard disk on the front panel, which can be used to our advantage.
3. After having collected the basic information, please feed back the detailed
alarm information to Inspur technical support personnel in a timely manner. We will
make further analysis and judgment and help you solve the problem as soon as possible.
5.3 Additional Notes
1. In order to guarantee the reliability of the system, it is suggested that you use
the component of the relevant model tested and authenticated by us when expanding
and equipping components.
2. Please guarantee the fine electricity utilization environment of the server, normal state of voltage input and earth-connecting condition as well as temperature and
humidity and so on within the normal range.
3. For special needs, when transferring the server, pay attention to avoiding the
vibration and carry out in power-off condition.
4. For more notices of our products, please refer to the FAQ for server in the official website of Inspur:
http://www.inspur.com/support/Channel_Home/support_sv.asp
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Chapter Five Common Problems and Troubleshooting
Chapter Six Installation Guide
If you intend to install the server into the cabinet through the guide rail or tray,
considering the weight of the product, you are supposed to firstly install the main chassis into the cabinet for the sake of operation safety and then install the processing module, power module and hard disk into the main chassis.
The server installation shall be completed by the joint efforts of at least three persons.
Before powering up and using the server, please remove the plastic protective film
on the server chassis in advance.
6.1 Cabinet Preparation
Angle rail adjustment: In order to ensure that the TS850 server can be normally
installed into the cabinet, the space between the front and the rear angle rails of the cabinet can be adjusted to be larger than 620mm and the maximum angle rail space shall
be no larger than 805mm.
Leveling cabinet: the cabinet must be installed in a stable place. Adjust the four
support feet at the bottom of the adjustment cabinet to make the cabinet stable on the
ground. Meanwhile, dismount the cabinet door for convenience of guide rail installation.
Cabinet grounding: to avoid electric shock, a grounding device must be installed
in the cabinet. If the server power line is installed in the power socket, which constitutes a portion of the cabinet, grounding should be properly provided for the cabinet. If
the server power line is inserted into the power socket in the wall, the grounding device
in the power socket just provides grounding for the server, and then proper grounding
protection for cabinet and other internal devices should be provided. We recommend
you to use the cabinet specially designed by Inspur for the server. If so, the internal of
the cabinet should be already grounded. Please don’t change the ground joint in the
cabinet unless it is of absolute necessity.
Temperature: if installed in the cabinet, the operation and working temperature of
the server can’t be lower than 5℃ and higher than 35℃ .
Ventilation: the cabinet used by server cluster must provide enough wind cur-
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Chapter Five Common Problems and Troubleshooting
rent for the front of the server to ventilate, and must ensure 4100Btu heat discharge
per hour. The cabinet selected by the cluster and ventilation condition must correspond
with requirements of the server.
6.2 Components Required for Server Installation
Following items are included in the TS850 Server Installation Suite:
1. Front bracket
2 pieces
2. Rear bracket
2 pieces
3. Fixing screws
1 package
●The front bracket and the rear bracket have already been connected.
●There are 12 fixing screws (M6*16) accompanying the guide rail.
Figure 1
6.3 Guide Rail Adjustment
Please refer to the following description for two guide rail adjustments.
First loosen the three nuts that fasten the front and rear bracket, adjust the guide
rail to the proper depth, as shown in figure 2 and 3; for the depth adjustment, the user
can execute actual measurement adjustment with measuring tools, such as measuring
tape; also, the user can modify the depth by referring to the depth of the cabinet.
Figure 2
49
Figure 3
6.4 Install the Guide Rail to the Cabinet
1. Pinpoint the installation position of the guide rail on the cabinet. Properly adjust the screw hole in the front bracket of the guide rail to the fixed hole on the angle
rail of the cabinet, making the locating bumps of the bracket penetrate the fixed hole
on the angle rail, fix the guide rail and cabinet with 3 guide rail fixing screws (M6*16);
and then adjust the screw hole in the back bracket of the guide rail to the fixed hole on
the angle rail of the cabinet and fix them with 3 guide rail fixing screws (M6*16).
The M6*16 screws should be fastened in the highest, middle and lowest hole of
the bracket, as shown in figure 4 and 5.
Notes: please ensure that the front end of the guide rail is flat with the rear
end and the right side of the guide rail is flat with the left side.
Figure 4
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Chapter Six Installation Guide
Figure 5
2. Fix the three nuts that fasten the front and rear rail, as is shown in figure 6.
Figure 6
6.5 Install Server into Cabinet
1. Raise the server and approach it to the cabinet, let the rear side of the server
face the front side of the cabinet, gently place the server on the bracket of the guide rail.
2. Steadily push the server into the cabinet.
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