January 2015 Volume XXIII Number I w w w. EastBayAdjusters.org Since 1993 with East Bay! Kick-Off The New Year With EBCA Staples To Return for Annual Case Law Review Join the EBCA for the first luncheon meeting of the New Year! Wednesday, January 14, 2015 featuring returning guest speaker William Staples Archer Norris - see page 7 ... and, Plan Now To Attend the First Morning CE Session of the year DNA of Fire Investigations “Sword Or Shield” at February 11, 2015 EBCA - Free morning CE course to provide three (3) Continuing Ed credits - see page 11 FREE MORNING CE Course 8:30-11:30 am 2 East Bay Claims Association News Network • January 2015 The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking. 2015 OFFICERS President Vice President Secretary Treasurer Joe Baughman Gemma Houser Michelle Windsor John Ehlert (925) 788-3875 (510) 803-7069 (925) 872-6333 (925) 469-8000 SRI Environmental [email protected] Paul Davis Restoration CRDN [email protected] [email protected] Past President Jodi DeVillier JR Structural Coast Construction Company [email protected] [email protected] (510) 533-7168 2 0 1 4 B O A R D O F D I R E C T O R S (President to appoint 2015 Board members) Ray Depa Crawford & Co. Speakers Committee Bryan Harrison Association News Network, Inc. Newsletter/Webmaster Robert Mah RGL Forensic Accountants Finance Advisor Lynna Harrison Association News Network, Inc. Membership Chair Stevan Muir AAA Karin Landry Van de Poel, Levy & Allen, LLP Legal Counsel Kathleen Taylor Paul Davis Restoration East Bay CCNC Voting Rep/Special Events Eric Lewis CRDN Greater Bay Area Golf Tournament Committee Lisa Winn TempHome Services CCNC Voting Rep Coast Construction Company Lic #826164 We pride ourselves on delivering Alameda & Contra Costa Counties what we promise: (510) 533-7168 High quality work and great customer service at competitive prices (925) 938-7168 24/7/365 Emergency Response (510) 773-6379 East Bay Claims Association News Network • January 2015 Wonderful 2014 at EBCA Gearing-Up To Top It In 2015 3 2015 January message from 2014-’15 EBCA President, Joe Baughman I have to say, this year feels like it flew by! We had a wonderful year here at EBCA. We made some great headway on bringing some Hot Topic CE Courses to our venue, along with some great speakers with some new topics. With this brings new members and a greater ability for EBCA to help the community with additional education and donations throughout the year. WOW!! What a great way to end the year. EBCA had its annual holiday party on December 5th. Did you get a chance to see the Grinch? Thank you to all the outstanding sponsors, the guests that did not hesitate to give, and the committee that put it all together. This year EBCA was able to donate $5,000.00 to the Bay Area Crisis Nursery. The attendees gave another $355.00 directly to the nursery along with bundles and bundles of toys for the children. For more information and how to become more involved with the BACN please visit www.bayareacrisisnursery.org. A huge THANK YOU to: JANUARY 2015 VOLUME XXIII . NUMBER I 2 3 5 6 7 8 9 10 11 12 • 2015 EBCA Officers & Board of Directors • President’s Message • EBCA Designated Charitable Beneficiaries • EBCA 2015 Upcoming Events & Speakers • Festive “WhoVille” EBCA Holiday Party • Bill Staples Returns with Annual Legal Update at January 14, 2015 EBCA Luncheon Meeting • East Bay Claims A.N.N. Services Directory • People On The Move • Association News Network Job Connection classified ads • DNA of Fire Investigations MORNING CE Seminar followed by regular luncheon - Wednesday, February 11, 2015 • Join EBCA NOW & SAVE for 2015! www.EastBayAdjusters.org Latasha Wallace, of K2GC; Jennifer Pinney, of CRDN Greater Bay Area; and Michele Waufle, of The Restoration Clean Up Company for putting the entire night together, and making it such a fun event. The EBCA happily welcomes back Mr. Bill Staples for the annual legal review from 2014. Please RSVP and join us January 14th at Zio Fraedo’s. Please visit our web site to pay for your lunch or make your donation. We can’t wait to see what Bill has in store for us in January. February is going to be our next CE class. EBCA is still working on the details and they will be released in January. Please mark the date on your calendar. February 11th. If you have any ideas for topics that your think would be interesting or for the greater good of the association please contact me via email with your suggestions. Our 2015 Membership Drive is well under way. If you have not yet renewed or joined for 2015 I invite you to please do so now. You can go to our website www.eastbayadjusters.org to become a member continued next page EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Childrens’ Hospital Oakland 3 Insurance Industry Charitable Foundation 3 Food Bank of Contra Costa & Solano Counties 3 American Foundation for Suicide Prevention 4 2015 Upcoming Events East Bay Claims Association News Network • January 2015 Details and Updates at EastBayAdjusters.org Wednesday, January 14, 2015 Luncheon meeting Annual Case Law Update Confirmed 2015 Speakers! Bill Staples, of Archer Norris, to return with the latest case law decisions affecting the P&C Insurance Claims world Stay tuned for dates and topics to be announced! Wednesday, February 11, 2015 Morning CE Course, followed by Luncheon Gene Hensley Vale TrainIng Institute “DNA of Fire Investigations” Ulises Castellon, CPCU, of FIre Cause Analysis, will be joined by Sally Noma, senior associate with Jang & Associates EBCA Mission Statement: The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking. In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals. Dan Dyce California Earthquake Authority (retired Print Vi s i b i l i t y WATER DAMAGE CLAIMS Your Ad Here! Contact Lynna Harrison 925-785-7021 or go to: AssociationNewsNetwork.com/rates/ • Electronic Leak Detection & Repair • Sub-Slab Plumbing • Sewer Line Video Scans • Pools, Spas & Fountains 800-353-LEAK www.AmericanLeakDetection.com East Bay Claims Association News Network • January 2015 Join or Renew Your EBCA Membership Now for 2015! The 2015 East Bay Claims Association Membership Drive is now in full swing! Annual membership do provide a significant financial support to the organization. And, a strong membership helps to keep a non-profit like EBCA viable and alive. Without all of us together there would be no EBCA. “We really appreciate all the support this organization has enjoyed the past several years,” stated EBCA President Joe Baughman. Overall membership and meeting attendance has been consistent and substantial. Still, the sense that there aren’t many adjusters at any given function remains pervasive. “As with all our sister groups, we continue to encourage the carrier claims people and independent adjusters participate, and to become more involved,” Joe added. “East Bay Claims Association is always committed to maintaining a high degree of professional courtesy within our ranks.” Complete Rebuild Plans for Insurance Repair Projects (Architectural, Structural, Title 24, Etc.) 5 The organization has been actively taking measures to continue to raise its standing within the community at large, as well. As an established charitable 501c(3) non-profit organization, EBCA has added the status of the Continuing Education Provider credential to the reasons to be more involved. There seems to be a bit of a revival of carriers supporting their claims people joining and supporting their local associations. The EBCA Board has opted to continue to offer annual FREE Memberships to insurance claims adjusters. Completion and submission of a simple membership application now allows all such claims people the benefits of membership. Sign up or renew now at www.EastBayAdjusters.org. 600 Main Street, Suite E Pleasanton, CA 94566 925.469.8000 www.JRStructural.com Structural Evaluations & Reports Residential Remodels, Additions, & New Homes San Francisco/San Mateo/Mtn View 800/439-8833 Novato 415/493-2211 Napa County/Vallejo/Benicia 800/648-1608 Concord 800/480-TIDY Oakland/Alameda 510/351-0581 Livermore/Hayward 925/960-1377 Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial www.servicemasterclean.com 6 East Bay Claims Association News Network • January 2015 Festive EBCA Holiday “Whoville” Party Benefits Crisis Nursery Thanks to All our Whoville Sponsors! PW Stephens Environmental - Casino Table sponsor Norcal Construction - Casino Table sponsor Easton Construction - Casino Table sponsor K2GC - Photo Booth sponsor CRDN - Wine sponsor Restoration Clean-up Co. - Centerpieces sponsor Patriot Lab - DJ Booth sponsor We’re There When You Need Us! Garment Restoration Nobody CARES about you more C A R E S more photos at: EastBayAdjusters.org ONVENIENT — open and operating 7 days per week to provide quick response and turnaround of emergency items. CCURATE — bar coding of all items combined with our computerized tracking system enhances our accuracy for processing, delivery and billing. ELIABLE – we know our performance is a direct reflection on your reputation. XPERIENCED — the owners have over 50 years of combined experience in the dry cleaning industry. TAFF — our staff is here to assist you in any way we can. We genuinely appreciate your business and we CARE! 925-455-6000 [email protected] 800-500-4310 Water, Sewage & Mold Cleanup To Eliminate Mold, Asbestos & Other Contaminants Don't Hold Your Breath Fire & Smoke Restoration Asbestos & Lead Abatement • Mold Remediation • • Demolition • Air Duct Cleaning • Hazardous Remediation • Asbestos Contents Decontamination Area Rug & Contents Restoration Specialized Blasting Services www.thecleanupco.com (877) 683-9249 www.Alliance-Enviro.com 7 East Bay Claims Association News Network • January 2015 Kick-Off The New Year With EBCA Staples To Return for Annual Case Law Review Join the EBCA for the first luncheon meeting of the New Year! Wednesday, January 14, 2015 featuring returning guest speaker William Staples Archer Norris Known for his courtroom command and credibility, William H. Staples is a veteran defense litigation generalist. He heads the litigation group for Archer Norris, and resolves complex disputes and achieves numerous defense verdicts and cost-effective settlements. He represents businesses, employers, manufacturers and their insurance carriers. He will return to the EBCA Wednesday, January 14, 2015 to kick-off the new year with a return to his annual case law review. For the past three decades, Mr. Staples’ practice emphasis has included product liability, construction defects and disputes, employment and commercial litigation, premises liability, toxic torts and catastrophic injuries. Elevator and escalator injuries are a special practice focus. Representative achievements include minimizing a $360 million product liability class action for a national window manufacturer and prevailing before the Supreme Court of California on a housing discrimination claim. The firm web site states: “Bill positions cases to refute plaintiffs and achieve early resolution, managing the critical investigation process and expert teams. He presents compelling evidence before judges and juries and in alternative dispute resolution forums, often achieving favorable results in cases with unsympathetic defendants and challenging fact patterns”. In addition to being a long-time supporter of the East Bay Claims Association, Bill has been a member of the executive council and is currently the national membership chair of Association of Defense Trial Attorneys, a selective professional network of highly respected attorneys viewed as “one in a million.” Join the EBCA for the first luncheon meeting of the New Year! Wednesday January 14, 2015 featuring returning guest speaker William Staples Archer Norris Annual Case Law Review at Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 11:15 a.m. check-in/mixer Luncheon from 12:00 noon - 1:00 p.m. FREE to 2015 Adjuster Members Adjusters Now Join for FREE (suggested $10 donation to the EBCA Charitable Fund) $45 Non-Members/Guests or No Reservations $35 for current paid 2015 Associate Members Purchase your lunch online, at: www.EastBayAdjusters.org Otherwise, for payment by cash or check at the door, please make reservations now with 2013 EBCA Secretary, Michelle Baughman: 8 ELECTRONIC RESTORATION SERVICES EXPANDS TO NORTHERN CALIFORNIA Andrew Titley, Owner/President of ERS San Francisco Bay Area, brings his background in High Tech Sales to a new service in our area. Andrew tells us, ERS handles “Restoration of both commercial and consumer electronics and appliances. Document freeze dry services.” Additionally, he says, ERS provides “Full pack-out and delivery, including large appliances. We also do music instruments, exercise equipment, arcade games, etc. We restore at 38% or less of replacement value.” And, he says they offer a “One-year warranty on our services”. Serving primarily the Greater San Francisco Bay Area, Andrew says that actually includes as far south as Monterey, North to Petaluma, and east to Stockton and Sacramento. Andrew spent some time fully evaluating business opportunities before deciding on ERS. Being local to the San Francisco Bay Area , and ERS seeking a franchisee in this market, made for a great fit. First starting this past July, he says, “We continue to be referred by both our partners and customers”. And, as a note of the level of expertise with which they work, he tells us “we have restored an entire professional music studio, with over 80 electronics”. “Andrew brings both business and technical knowledge along with great enthusiasm and detail orientation to his business. A great asset to the ERS team,” is the word from ERS home-base. Outside of his work world, Andrew says he enjoys “Cycling, skiing, travel and coaching my childrens’ teams.” Owner/President of ERS San Francisco Bay Area, Andrew Titley, maybe be reached at: 650-269-1069, or [email protected], or view them on the web, at: http://sanfrancisco.ers-us.com/ East Bay Claims Association News Network • January 2015 People On The Move is service provided to industry professionals intended to keep our readers informed on changes going on in the community. To submit your announcement, email: bryan@ associationnewsnetwork.com, or go to the People On The Move link on our site: www.AssociationNewsNetwork.com President’s Message continued from page 3 or feel free to contact our Membership chair Lynna Harrison for more information at (925) 785-7021 or [email protected]. Please do not forget to respond to our Evite or call Michelle Windsor- Baughman at (925) 872-6333 or [email protected]. It’s simple to purchase your lunch now online at www.eastbayadjusters.org. I look forward to seeing you all at Zio Fraedo’s in Pleasant Hill for our Legal review on January 14th. Please don’t forget to pay online and RSVP. Respectfully, Joe Baughman Joe Baughman 2014-’15 President, East Bay Claims Association SRI Environmental, Inc. (925) 788-3875 [email protected] 9 East Bay Claims Association News Network • January 2015 EAST BAY CLAIMS AssociationNewsNetwork Services Directory Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: [email protected] ACCIDENT RECONSTRUCTIONISTS ELECTRONICS RESTORATION CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION ENGINEERS - FORENSIC BOSTER, KOBAYASHI & ASSOCIATES - Michael Kreutzelman Serving the United States 24 hr. (925) 963-9653 • (925) 447-6495 and Overseas Fax (925) 447-6589 ALLIANCE ENVIRONMENTAL GROUP - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 [email protected] • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road [email protected] • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fax (510) 651-7702 Fremont, CA 94538 THE RESTORATION CLEANUP COMPANY Water, Smoke & Mold Damage Specialists 800-500-4310 Sewage Decontamination www.thecleanupco.com ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510 ) 775-1959 Newark, CA 94560 [email protected] I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction. ENGINEERS - STRUCTURAL JR STRUCTURAL ENGINEERING, INC. - John Ehlert 600 Main Street, Suite E www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 [email protected] ENVIRONMENTAL TESTING & CONSULTING BLOCK ENVIRONMENTAL - Ulises Castellon, CPCU 2274 Tamarisk Ct. (925) 925-682-7200 • Fax: (925) 686-0399 [email protected] Discovery Bay, CA 94505 FIRE INVESTIGATORS CONTRACTORS - ELECTRICAL FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 Nevada, Oregon, N. Dakota & Minnesota [email protected] CONTRACTORS - GENERAL/RESTORATION FLOOR COVERINGS INTERNATIONAL - Steve Taylor 5757 Sonoma Dr. (925) 426-8800 Pleasanton, CA 94566 [email protected] TUCKNOTT ELECTRIC CO. - Robert A. Tucknott 6850 Regional St. Suite 110 [email protected] • (925) 931-0800 Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 [email protected] COAST CONSTRUCTION - Steve Mink/Jodi DeVillier 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 K2GC GENERAL CONTRACTOR, INC. - Ken Turnage We treat your home as if it were our own, www.K2GCinc.com • (925)754-5232 and value your time as we do our own. K2GC@comcast .net MARK SCOTT CONSTRUCTION, INC. - Troy Brincat/David Dickerson Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 SPRINGS CONSTRUCTION - Murat Zelinki 881 Hurlingame Ave. (650) 888-5150 Redwood City, CA 94063www.SpringsConstruction.com WINGARD CONSTRUCTION - Nichole Norton 2 4 Hr. Em (800) 232-7150 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs [email protected] • Lodi: (209) 368-2464 CONTRACTORS - MICROBIAL REMEDIATION ALLIANCE ENVIRONMENTAL - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 [email protected] • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road [email protected] • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 [email protected] P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702 Deadline for all Submissions for the February 2015 issue is January 20, 2015 [email protected] • 925-785-7021 FLOOR COVERING LEAK DETECTION/PLUMBING AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 [email protected] • Fax (916) 760-8970 OVERSPRAY REMOVAL NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909 Safe Overspray Removal [email protected] • (800) 345-1269 PROPERTY RESTORATION - CLOTHING SPECIALISTS BLUE SKY CLEANERS - Robert Strong Garment Restoration - Nobody CARES about you more (925) 455-6000 [email protected] Fax (925) 445-6002 CRDN - Steve Depper/Michelle Windsor 2094 Mt. Diablo Blvd. (877) 939-1588 Walnut Creek, CA 94596 www.crdngba.com FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd Natalie Lagorio: [email protected] • 510-723-1000 Hayward, CA 94545 Liza Andrade: [email protected] • 510-723-1000 PROPERTY RESTORATION/CONTENTS AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road [email protected] • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 [email protected] THE RESTORATION CLEANUP COMPANY Contents Restoration Specialists 800-500-4310 Asbestos Decontamination, NS Inventory www.thecleanupco.com SERVICEMASTER OF LIVERMORE/HAYWARD - Bassam Kneizeh/Kelly Banducci 1001 Shannon Ct. Ste C (925) 960-1377 Livermore, CA 94550 Fax (925) 960-1376 continued next page 10 East Bay Claims Association News Network • January 2015 E.B.C.A.N.N. Services Directory PROPERTY RESTORATION/CONTENTS - continued SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 [email protected] • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd [email protected] • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER OF SAN MATEO/SAN FRANCISCO - David Decker 439 Eccles Ave. [email protected] • (650) 593-4700 S. San Francisco, CA 94080 Fax (650) 873-6334 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa [email protected] • (800) 480-TIDY & Marin Counties www.svmcleaning-restoration.com POSITIONS AVAILABLE CLAIMS INDUSTRY PLACEMENTS Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to [email protected]. Serving the Insurance Industry since 1995. PROJECT MANAGER ServiceMaster Restoration Services is a full service restoration contractor specializing in Water, Fire, Smoke, Odor, and Vandalism damage. For more information about our company please visit our website www.svmcleaning-restoration.com. At ServiceMaster Restoration Services, we value our employees and provide competitive compensation that includes a great benefits package: Employee Stock Ownership Plan, Medical and Dental benefits, Vacation, Holidays, and Sick leave The Sr. Project Manager position is the primarily liaison between the insurance company and our customer who has experienced property loss. This position is responsible for maintaining and growing a book of business, project management, estimating, and billing. You will be provided with a company car to perform the duties of this position. This position reports to the Branch Manager. Please email [email protected] for more information! Submit Your Job Connection ad to: Choose from Four (4) Monthly Editions - Three Print + Online Edition: Up to 50 words just $45 (just 50¢/word thereafter) Run Your Ad Network-Wide for a net rate of just $164/mo. Next Deadline for submissions is December 10, 2014 call 209-229-8240 or fax FAX# 209-229-8328 [email protected] The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site. Go to: www.EastBayAdjusters.org Please submit articles for consideration by email, to: Bryan Harrison, Publisher For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager [email protected] • 925.708.5569 [email protected] • 925.785.7021 © 1993-2014, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328 11 East Bay Claims Association News Network • January 2015 DNA of Fire Investigations “Sword Or Shield” at February 11, 2015 EBCA - Free morning CE course to provide three (3) Continuing Ed credits “The DNA of Fire Investigations – NFPA 921 – Sword or Shield ” This program utilizes visually compelling fire cases to illustrate effective forensic fire investigations. The discussion evolves to the discussion of the evaluation of the expert and their findings.The insurance claims professional’s responsibilities extend beyond the technical ability to resolve issues of: coverage, liability and damages. The process of investigation, evaluation and resolution is one that relies on good judgment to discharge their contractual responsibilities to their customers.The insurance claims professional’s responsibilities include the demanding challenge of evaluating the technical abilities of experts. The investigation, evaluation and resolution of coverage, liability and damages require good judgment to discharge their contractual responsibilities to their customers. They aren’t expected to be experts. They are expected to use good judgment in evaluating experts. Ulises Castellon, CPCU RPA Fire Cause Analysis Sally Noma Jang & Associates. FREE MORNING CE Course 8:30-11:30 am The Finest Name in Safe Overspray Removal 1-800-345-1269 Nationwide Mobile Crews – Immediate Response ISO 9001:2008 Certified www.nationwideoverspray .com Residential & Commercial Reconstruction 24 hour emergency service MARK SCOTT construction, inc. Lic. #682814 Pleasant Hill - Main t: 925-944-0502 Stockton t: 209-982-0502 Fairfield t: 707-864-8880 msconstruction.com Join the EBCA for our first Continuing Education Course of the New Year! Wednesday February 11, 2014 A production service FROM: Association News Network, Inc. 2455 Naglee Rd #263 Tracy, CA 95304 Produced as a free service for the Return Service Requested TO: www.EastBayAdjusters.org Adju M a y Ns t e r s Join ow FRE for E Join EBCA for 2015! Membership at: EastBayAdjusters.org Data Recovery Commercial Recovery F Residential Recovery Factory Rebuild O O The indusTry leader in elecTronics resToraTion RestoRation with ERS is onlY P R 38% Sign Up for our Monthly E-News Edition www.AssociationNewsNetwork.com of Replacement cost! ERS San fRanciSco bay aREa 510-775-1959 | [email protected] | ers-us.com
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