our brochure - Leadership and Vision Ltd
BROCHURE BROCHURE LEARNING AND DEVELOPMENT CONSULTING AND ADVISORY SERVICES TALENT MANAGEMENT LEADERSHIP & VISION LTD. MANAGEMENT CONSULTANTS 18, Babatunde Jose Road, (formerly Festival Road) Victoria Island, Lagos, Nigeria. T: 01-4542035, 07045441105, 07045441106. E: [email protected] W: www.leadershipandvision.net Our Vision To be an outstanding leadership development institution meeting global standards in training and consulting services. Our Mission To provide value adding and innovative training and consulting services to our esteemed customers, employing best people with winning attitude and using cutting edge technology. We shall provide fair returns to all stakeholders. Our Values Winning Attitude; Responsiveness; Fairness; Persistence; Building Relationships and Honouring God CONTENT Page Introduction Why Leadership & Vision Our Services 4 6 7 Industry Based Training Programmes 50 Speaking Engagement 52 Advisory and Consulting Services 53 Talent Management 58 Partnership Our Clients Director’s Profile Contacts 64 66 70 72 INTRODUCTION This brochure provides information on selected seminars, which Leadership & Vision Ltd. (L&V) offer. The seminars are designed for all management staff in public and private sectors of the economy. L & V has been involved in training and consulting for over 17 years and has trained over 45, 000 executives in small classroom groups. Over 250 companies have participated in open and in-house seminars. L&V’s training sessions are practical, with high interaction orientation, where each participant has an opportunity to assess his needs and consciously develop a personal plan for change. L&V believes in the uniqueness of every organisation, in terms of culture, vision, management and employee expectations. To that extent, its in-company training programmes are highly personalised with a desire on its part to provide valueadded service and develop a long-term partnership. With its unique flagship products, Choose to Make a Difference Seminar and Unleash! Your Amazing Potential, based on books authored by Seyi Wright (See directors profile), L&V has partnered with various organisations to increase effectiveness and productivity within the workforce. In recognition of the need for possible support in the implementation of what L&V teaches, L&V develops appropriate follow up plans with each client. We are willing to discuss other training needs that are not specified in this brochure. Our training programmes cover technical and management skills development. L&V is accredited by Nigerian Institute for Training and Development (NITAD) and Centre for Management Development (CMD). HUMAN CAPITAL DEVELOPMENT Management Seminars L&V management seminars cover personal, team and organisational development training cutting across needs in diverse industries. CONSULTING Our consulting services are broken down into the following distinct subsets: Research; Advisory and; Strategy. With technical support from our international partners, People Insight UK and with the use of cutting edge tools, we provide solutions that assist organisations in gaining competitive advantage. A NEEDS ASSESSMENT is carried out in addressing the unique issues facing our clients. Each engagement with clients is peculiar and our solutions are bespoke to their needs. We utilise internationally tested tools to assess specific training and consulting needs for individuals, teams and organisations. The three levels of applications are: a. Individual Assessment and Development (Personal Analysis) Personal profile of each employee with the use of the Extended DISC™ personality profiling Personal communication and decision making style Supervision style Individual strengths and areas for development Sales/Customer service style Strategic career planning b. Team Assessment and Development A behavioural picture of the team Natural behavioural styles Team pressure threshold Team roles c. Organizational Assessment and Development 3600 Analysis Competency Modelling Assessment Center Corporate Academy Development Culture Mapping Why Leadership & Vision? Founded in 1997 Has trained over 45,000 Executives in various local and international organisations Clients cut across Finance; Oil and Gas; Public Sector/Government; FMCG; Not-For-Profit ETC Learning solutions are practical, experiential and tailored to add value Believes in the uniqueness of every organisation, in terms of culture, vision, management and employee expectations Provide needs based services All learning interventions/programmes are Case Study Driven, drawing from global best practices that address local peculiarities Over 60 seasoned and experienced trainers/facilitators in delivering timely and relevant contents Innovative and creative Partner with various organisation to provide excellent services to our clients World Class Training Facility in a serene environment, enabling learning, teambonding and personal reflection. OUR SERVICES Leadership & Vision Ltd Learning and Development Consulting and Advisory Services Talent Management LEARNING AND DEVELOPMENT LEARNING INTERVENTION MAP Our learning solutions are classified into three broad categories Leadership and Management Development Programmes (LMDP) Provoking Productivity Programmes (PPP) Human Capital Management (HCM) LEADERSHIP AND MANAGEMENT PROVOKING PRODUCTIVITY HUMAN CAPITAL MANAGEMENT PROGRAMMES (LDMP) PROGRAMMES (PPP) PROGRAMMES (HCM) I. Choose to Make A Difference – 3 days I. Customer Service and Relationship I. HR Business Partnering – 2 days II. Unleash! Your Amazing Potential – 3 days Management Programme (6 II. Succession Planning – 3 days III. Management Development Programme (3 comprehensive modules – 20 days III. HR Scorecard, Metrics and comprehensive modules – 10 days {may be {staggered}) Analytics – 2 days staggered-over a six month window}) II. Sustaining Peak Performance - 2 IV. Performance Management – 1 day IV. Building Effective Teams- 2 days days V. Compensation & Reward Essentials V. Teaming to Make a Difference- 3 days III. Business Communication Skills - 3 – 1 day VI. The Winning Attitude (Motivating The days VI. Employment and Labour Laws – 1 Workforce) - 2 days IV. Advanced Business day VII. Developing Management Skills (Training For Communication Skills – 3 days VII. Payroll Management - 1 day First Line Managers) – 5 days V. Professional Negotiation Skills – 2 VIII. Building Competency Model VIII. Executive Trainee Induction Programme – days Programme – 2 days (Duration dependent on scope and mandate) VI. Supervisory Management Skills - 3 IX. HR For Non-HR– 2 days IX. Leadership That Gets Results (using the days Leadership Pill and Gong Ho! by Ken Blanchard) VII. Building Customer Relationships – - 2 days 3 days X. HR For Non-HR – 2 days VIII. Managing Effective Performance – XI. Developing Business Acumen – 3 days 2 days XII. Strategy: Vision Sharing – 3 days IX. Essential Interviewing Skills XIII. Strategic Thinking and Execution – 2 days Programme – 2 days XIV. Building and Sustaining Corporate X. Selling To Improve Service Responsibility–3 days Delivery – 3 days XI. Effective Marketing skills – 4 days LEADERSHIP AND MANAGEMENT DEVELOPMENT PROGRAMMES CHOOSE TO MAKE A DIFFERENCE (Individual and corporate excellence seminar) – 3 days Overview Topics covered Making A Difference The programme will assist employees to consistently surpass expectations by going the ‘extra mile”. The approach used is The Art Of Winning different from the traditional one-on-one service provision, which Inside may be mechanical in certain cases. Participants at this course are Winning Outside encouraged to link customer service to ‘people service’ i.e. focusing on offering service in fulfilment of their purpose in life. The programme is based on a 225-page book entitled; ‘Choose to Make a Difference’ written by Seyi Wright, the Chief Executive Officer of Leadership & Vision Ltd. Seyi, a former Chief Executive of a bank with over 33 years work experience including leadership development and consulting experience, will supervise and facilitate part of the programme The book incorporates several real-life, locally relevant experiences shared in various leadership sessions over the past seventeen years. Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Top/ Senior management; Middle management; HR executives and those aspiring to leadership positions. All levels of management UNLEASH! YOUR AMAZING POTENTIAL – 3 days Overview Topics Covered The desire for great achievements in both corporate and personal spheres of living has always been best fed through interaction with wiser minds. The Unleash your Amazing Potential seminar, a practical interaction with wisdom from the perspective of three different generations, unlocks the secret to successful living. With 21 keys, the seminar addresses a bouquet of contemporary issues including; successfully climbing the corporate ladder while maintaining a personal life balance; adopting a paradigm which engenders sustained personal excellence as an employee; and being mindful of the brevity of life to create a sense of urgency, among others. The seminar is designed to address corporate and individual issues beyond traditional frontiers Getting Started - Preparation Re-Examination Restoration Refocusing Releasing Renewing Target Audience Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Top/ Senior management; Middle management; HR executives; those aspiring to leadership positions. All levels of management MANAGEMENT DEVELOPMENT PROGRAMME (Extended) – 12 days Overview Topics Covered Self-Management/Self mastery Every growing organisation has a goal of developing managers to have requisite skills that will ensure all Leadership round development of those led. In actualizing this Emotional Intelligence objective, there is the need to integrate into the Team Management learning and development initiative a Performance Management tool/methodology in assisting managers/supervisors Innovation in harnessing the composite skills that unleashes the Business Writing and latent potentials in their direct reports. This also entails Presentation Skills partnering with the HR function (as primary Managing Meetings drivers/promoters) in developing new hires and Basic Finance and Budgeting established employees in ‘leading future growth’. Perfecting the Art of Execution This programme can be done in phases, enabling the participants integrate learning outcomes to their unique business space. Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Those aspiring of leadership positions; Line Managers and Senior Managers BUILDING EFFECTIVE TEAMS - 2 days Overview Topics Covered Organisations can harness their vast potentials by focussing on getting the commitment of every employee to build enduring teams. In addition, members of staff at every cadre would need to get involved in creating an organizational climate that is geared towards turning dysfunctional groups into productive teams. The Team Building programme is designed to create a culture of receptivity where staff can bond into teams by imbibing the organisation’s core values across every cadre. The programme will focus on building lasting legacies through engendering selflessness, empathy, and team work. The programme will focus on developing the skills critical to a successful team effort including cooperation, trust, effective communication, commitment and leadership amongst others. Through adventure education activities, participants will gain a greater awareness of the group process, and learn skills that, when taken back to the workplace, can promote healthier relationships both internally and externally. Understanding the concept of team building. Collaborating for results Communicating for Team Effectiveness Dealing with Workplace Diversity Sustaining Team Work Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Middle Management TEAMING TO MAKE A DIFFERENCE – 2 days Overview Topics Covered This is designed to assist participants develop a commitment to making a difference by being genuinely interested in the transformation of their jobs, their team members and the organisation. The programme will focus on developing a commitment to building lasting legacy through engendering selflessness, empathy, and team leadership. The book, Choose to Make a Difference and the Choose to Make a Difference Workbook will be used as the major resource materials for the programme. Making a Difference In The Team The Art Of Personal Victory Building a Team Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience All levels of management THE WINNING ATTITUDE (Motivating the workforce) – 2 days Overview Topics Covered It is obvious that the Management of most organisations recognize the fact that a significant part of the expected level of performance will be achieved by building the capacity of employees to achieve set goals. The ability of staff to inculcate the winning attitude is recognized as highly important to the process. The Winning Attitude incorporates the Fish Philosophy and Attitude Virus. The Fish philosophy is centered on a Fish market in Seattle, USA, where the workers exhibit exceptional attitude to work and have developed a culture that has assisted them to become world famous. Major corporations and business enterprises have studied the operations of the company with the objective of getting an insight into a practical model for sustained positive work culture. To ensure local relevance, we have developed case studies depicting individuals who also exhibit exceptional attitude to work despite challenging situations in order to portray a strong perspective of a positive work attitude, beliefs and culture that will give participants a strong desire to learn and improve their performance. The Attitude Virus explores seven types of attitude virus in the workplace and proffers solutions for tackling them. The Fish Philosophy – video case based on 4 principles that help bring out the best in each individual. Motivating others Application of principles to the organisation Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience All staff DEVELOPING MANAGEMENT SKILLS (Training for first line Managers) – 5 days Overview Topics Covered It is a seminar that is based on an award winning internationally acclaimed training package (First in Line) that has been of immense benefit to organisations worldwide for over 18 years. It is very flexible and relevant to the needs of managers. The programme is aimed at helping lower and middle level managers, and those who are likely to be in such positions in the near future, sharpen their leadership and organizational management skills. In particular, it will focus on those skills related to managing one's allround efficiency and effectiveness in the workplace. It will focus on ways of inspiring, managing, developing and assessing the workforce and co-operation. Management excellence involves having selfunderstanding for continuous learning, being imaginative and getting people not only to do things willingly, but also to do them whilst giving the very peak of their performance consistently. Personal Leadership/ Role of a Manager Leadership and Team work Getting Organized / Time Management Motivation Performance Management Coaching and Job instruction Principles of quality management Delegation Effective Communication Problem Solving and Decision Making Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Department heads, managers, senior supervisors, team leaders, and others who need to develop their managerial skills for enhanced performance and career progression. EXECUTIVE TRAINEE INDUCTION PROGRAMME – (Duration dependent on scope) Overview The Executive Trainee Programme is designed for entry-level staff of organisations in different sectors of the economy. It is designed to equip participants with the skills that they would need to perform effectively on the job. Topics Covered Customer service Market/Research Relationship management concept Presentation skills Writing skills Personal effectiveness Time management Goal setting and achievement Developing a personal vision and right attitude Personal financial planning Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Entry level LEADERSHIP THAT GETS RESULTS (using the Leadership Pill and Gong Ho! by Ken Blanchard) - 2 days Overview Topic Covered The programme is based on the best- selling training module Foundation of Leadership Key Points o Integrity designed by The Ken Blanchard Company. The programme o Partnership brings to the fore the key behavioural competencies needed by leaders in getting results But beyond the drive for the o Affirmation bottom line in most organisations is the need for leaders to o Putting It All Together identify their authentic self, that is, uncovering their unique narrative. This notion enables leaders in producing powerful aspirations that leads to seamless collaboration and a shared value that connects to the organisations strategic imperatives: in essence recreating the bottom line to accentuate a strong ownership mindset, inspired by authentic leadership. This programme seeks to empower leaders in uncovering their narrative and assisting them in getting results through their direct reports. Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Top / Senior management; Middle management; HR executives; those aspiring to leadership positions. DEVELOPING BUSINESS ACUMEN – 3 days Overview Topics Covered “You have to combine instinct with good business acumen. You just can’t be creative, and you just can’t be analytical.” – Andrea Jung The term business acumen is simply the art of linking an insightful assessment of the external business world with an understanding of how money can be made. Then stakeholders develop key strategies to deliver desired results. This intelligence provides great scope to make good business judgments and quick decisions that are ultimately profitable for your organisation. No single aspect of managerial skill is more important. If the assessments and assumptions taken are inaccurate, your organisation’s strategic positioning is likely to be misplaced. The result is developing wrong capabilities, hiring unskilled people, entering into the wrong markets and focusing energy on non-profitable activities. The Economics of a Business Basic Elements of Finance and Accounting Strategic Thinking and Planning Essential Elements of Teamwork and Leadership Assessing the Financial Health of a Company Marketing Fundamentals Team Building and Leadership Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Managers at all levels; Operations mangers who recognize that they have some gaps in certain areas of business acumen such as finance and accounting, marketing, or strategic thinking SUSTAINING ORGANISATIONAL GROWTH WITH CORPORATE GOVERNANCE – 2 days Overview Topics Covered In recent time, several organisations that have collapsed and gone under owing to their disregard for good corporate governance. Many big companies have faced similar closure, giving rise to the institutionalisation of good corporate governance in organisations. The challenge lies in using corporate governance as a tool to build sustainable holistic changes to strategies and capabilities that go well beyond financial success. This programme is designed to help senior and middle level management understand Corporate Governance, what it does and what benefits it brings to the organisation. Also, how it can be implemented or improved and what practical issues and difficulties are likely to arise within a keenly contested market space. The programme will be highly interactive and case studies driven. Understanding the linkage between Corporate Governance and organisational growth Understanding what Corporate Governance within your industry hopes to achieve Understanding Shareholders and Board of Directors Implementing Corporate Governance within your organisation Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Senior and middle level management; Corporate and Regulatory Affairs; HR; Communications and Marketing executives STRATEGY: VISION SHARING – 2days Overview The seminar is designed to help organisations achieve a buy-in by staff into the Vision/Mission of their organisation and ensure that management and employees are aligned to stipulated imperatives. The seminar (which should ideally be in form of a retreat) will help participants understand the importance of leadership, teamwork and Visioning in Change Management. Topics Covered Review of the Vision/Mission statement of the organisation Importance of Vision sharing Visioning process Leadership issues in Visioning Teamwork Vision and organisational culture Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Middle to Top Management STRATEGIC THINKING AND EXECUTION –2 days Overview Topics Covered "When strategy is dreamt up at the top of an organization and then cascaded down, a gulf of understanding and ownership opens up" – Business Reporter, UK It is obvious that the biggest challenge for today’s organizations is not formulation but rather strategy implementation. For organisations to be successful in fast moving, rapidly changing business environment and remain competitive, the organization needs managers that are able to think and execute strategically. These cadres of employees need to understand how management systems and structures are capable of translating strategic initiatives of their organisation to actions and results. This programme will assist managers in developing strategic thinking skills and mastering the art of execution. The Business Environment Tools and Techniques for Strategic Thinking The Journey from Strategic Thinking to Strategic Execution Strategy Execution Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Middle level to senior management staff BUILDING AND SUSTAINING CORPORATE RESPONSIBILITY–3 days Overview Topics Covered Corporate Responsibility, and by inference sustainability has become of strategic importance to business continuity as it concerns all facets of the human existence and literarily, has to do with sustainable living – the social, the environmental and economic issues. This programme explores the meaning of sustainability, its background, and the business case for making it a priority, using real world examples and dynamic group exercises. Participants will know about best practice in corporate responsibility and sustainability, and keep abreast of emerging trends and hot topics. Understand the relationship between sustainability, corporate responsibility and accountability and dive into the leading sustainability guidelines: your toolkit for effective sustainability management. The fundamentals of Corporate Responsibility and Sustainability Successful Stakeholder Engagement Understanding the use of meaningful Key Performance Indicators (KPIs) and targets to report on performance Key trends, challenges, opportunities and future outlook. Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Head office functions with sustainability issues; Corporate and Regulatory Affairs; Procurement; HR; Health and Safety professionals; Communications and Marketing executives PROVOKING PRODUCTIVITY PROGRAMMES CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT PROGRAMME – 20 days Overview Topics Covered With increasing competition in all industries, successful companies focus not only on satisfying their selected customers, but also on continuously designing ways of making them loyal by proffering solutions to expand their businesses and increase wealth. In view of this reality, the 21st century relationship manager should be equipped with skills and tools needed to build long-term personal relationships with clients and to go the extra mile to serve efficiently, proactively and with winning attitude thereby making them a one-stop solution provider in their area of operation. In any service industry there are several instances when the long term relationship can change significantly for better or worse. This programme will be targeted at building not only customer service people but relationship managers of the 21st century. They will be equipped with a good knowledge of their organisation’s product, a global understanding of the industry, the effects of inflation within the industry and how best to proffer solutions to meet the needs of their clients. They will also learn about best practices and be able to meet expectations of service delivery in the 21st century. Overview of Industry Personal Leadership And Effectiveness Customer Service Communication Skills Business Development Relationship Management Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Customer Service Executives; Middle / Senior Management level SUSTAINING PEAK PERFORMANCE - 2 days Overview This highly useful foundation leadership seminar for all staff offers a unique opportunity for the individual to critically examine and improve his/her overall effectiveness on a long-term basis. This programme will employ a number of video cases in delivering on its content. Topics Covered Understanding interdependence of personal leadership and corporate excellence. Management of self Self-map Self-motivation and developing self-esteem. Imbibing the Values and Habits of real winners (Integrity, Loyalty, Hard work, Anticipation, Dedication etc.) Striking a balance amongst competing demands on self (work, family, society, etc.) Emotional Intelligence and Developing Ideal Performance State. Understanding the concept of visioning and developing a Personal Vision. Setting and Implementing Personal Goals Effective Personal Management of time. Coping with Peak Performance/Stress Management. Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Middle to Senior Management Staff BUSINESS COMMUNICATION SKILLS - 3 days Overview Topics Covered The seminar provides an opportunity for the individual to Developing Writing Skills develop in a very practical way, his/her strengths in Presentation Skills communication and also correct weaknesses. The ability to communicate effectively with internal and external customers is required for success in nearly all aspects of human endeavour. Effective communication skills in written or oral form result in rewarding customer relationships, better time utilisation, greater achievements and understanding in a group. The seminar will assist participants to prepare effectively for presentations. It is also aimed at helping them to positively influence others. The course is designed for all staff involved in business writing and/or making business presentations. Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Executive trainees; Middle management; HR executives; those aspiring to leadership positions. ADVANCED BUSINESS COMMUNICATION SKILLS – 5 days Overview Topics Covered High-quality business communication (writing, reading, listening, speaking/presentations) is essential to productive work relationships in high-performing teams, organizations and businesses. It is a common characteristic of successful business professionals. Communication is an avenue for conducting all of business: communicating strategic direction, business plans, team goals and task, customer feedback and complaints, and the output of almost all organizational processes. As a follow up to the Basic Business Communication Skills, The Advanced Business Communications Skills focuses on the practical application and creative use of modern tools. It highlights the importance of succinct verbal and non-verbal expressions in business environments. Introduction To Business Communication Face To Face Business Communication Telephone Communication Effective Public Speaking & Business Presentation Writing For The ‘World Of Work’ Communication As a tool Modern Business Communication Tools Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Customer Relationship Managers; Top / Senior management; Middle management; HR executives; those aspiring to build business relationships PROFESSIONAL NEGOTIATION SKILLS – 2 days Overview Negotiating skills are needed in most transactions. This highly practical seminar is designed for marketing officers, managers, legal officers or any executive involved in negotiating terms and conditions of a relationship. The cases, Business Etiquette and Being Assertive, offer a wealth of practical skills that can translate positive feelings into action. The aim of the seminar is to help participants handle the various levels of negotiation and achieve a condition where all involved parties are win-win outcomes. Topics Covered What is involved in effective negotiation Preparing for a negotiation Determining negotiation variables Opening a negotiation Negotiation tactics Handling the trade-off between getting what you need and getting along with people Using deadlines and pressure to advantage Using appropriate negotiating styles Use of power and influence in negotiation Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Marketing Officers; Managers; Key Account Executives; Legal Officers; any executive involved in drawing up agreements. SUPERVISORY MANAGEMENT SKILLS - 3 days Overview This programme examines the fundamentals of a supervisor’s role; it teaches the skills and techniques needed to support effective performance on the job. It also identifies common problem areas and ways of confronting difficulties and instituting longlasting solutions. The programme will be appropriate for all those supervising teams or who are likely to have such responsibilities in the near future. The program will upgrade participants’ leadership and management skills as well as increase their ability to handle day-to-day employee issues common in supervisory positions. In addition, the program will prepare a non-experienced lead person for a supervisory role. Participants will learn how to introduce new skills that will improve productivity, quality, human relations, and communication. Topics Covered Understanding the responsibilities of a supervisor Motivating people through reasoning and empowerment Handling difficult staff Counselling techniques in dealing with personal problems Appraising performance in a consistently fair and objective manner - Identifying basis for standards and targets Identifying personal style of supervision and improvement for effectiveness Developing cohesion within the group to balance task and group needs Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Mid-level and front-line supervisors with some experience, persons recently promoted to supervisory positions, as well as potential supervisors (in training) BUILDING CUSTOMER RELATIONSHIPS – 3 days Overview This seminar will assist participants to develop win-win relationships with their clients. Passion for Customer, a video case, shows how service quality, responsiveness and leadership all assist in delivering great customer service. The training tools will include Service First DVDs from Service Quality Institute (a world class Customer Service training tools). The seminar is aimed at helping participants develop lasting relationships with clients. Topics Covered Developing personal leadership attributes Identifying the customer/Target market Understanding the expectations of the customer Strategic issues in customer service Building a customer focused organisation Handling difficult customers Target Audience Middle to Top Management Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. MANAGING EFFECTIVE PERFORMANCE – 2 days Overview Managers cite performance appraisals or annual reviews as one of their most disliked tasks. Performance management eliminates the performance appraisal or annual review and evaluation as the focus and concentrates instead on the entire spectrum of performance management and improvement strategies. Key issues to be discussed all include; Performance Management Process; Job Analysis/Description etc. and how these impacts on both work effectiveness / productivity and actualizing organisational imperatives. Topics Covered Performance Management Process Effective Performance Planning Performance Appraisals Training & Developing People in Organizations: Compensation & Benefits: Job Change within the Organization: Managing Separation from the Organization Target Audience All supervisors who have the responsibility of managing performance of colleagues Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. ESSENTIAL INTERVIEWING SKILLS PROGRAMME – 2 days Overview Topics Covered Increasingly, human resources (HR) specialists and managers involved in the hiring process view future job openings with a combination of excitement and apprehension. It is becoming apparent that the labour pool from which employers select new employees is changing at every level, from minimum wage and hourly paid workers right up the ranks to professionals and executives. –For the above reason the ability to hire the right people is critical. Very few managers know how to tell the difference between a top performer and an ‘eloquent incompetent’ This seminar on Interviewing skills covers the key elements of the effective interview process. It looks at issues including up-to date job descriptions, recruitment criteria, timeframe, who needs to be involved, and how to reduce costs. The programme is designed to help participant think about the focus of the interview and what questions should be asked to assess the suitability to the candidate. The programme will focus on the practical skills needed to make recruitment interview productive. Participants will understand the stages of recruitment process and how to conduct an effective interview so that they are able to attract the best candidates and choose the best person for the job. The Recruitment And Interview Process Differences In Interview Styles And Approaches Structuring The Interview Interview Practice With Feedback And Coaching Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience All officers who may be involved in recruitment interviews SELLING TO IMPROVE SERVICE DELIVERY – 3 days Overview Topics Covered Nothing happens anywhere in the world until a sale takes place. And sales people bring in the money everyone else can eventually live off of. Richard Denny Most business managers agree that it is very difficult to find professional salespeople who can go out and bring back the business. Before now it was believed that good products sell themselves but the market has become more competitive and in order to survive and make progress, it is necessary to understand selling and persuasion. For organisations to sustain peak performance in the 21st century, they do not need people hired just to make marketing calls but true professionals, self motivated to beat competition. Selling to Improve Service Delivery Programme is specially designed to meet the need of all officers involved in sales/marketing. Planning to Win The Market – 2 Perspectives Communication Skills The Sales Call Persuasion as Art The Service Experience Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Sales and Marketing Executives EFFECTIVE MARKETING SKILLS – 4 days Overview This seminar is designed to equip participants with the necessary marketing, promoting and negotiating skills to develop and manage relationships that increase income generation, whilst conveying a professional image to the customer. From the video, SELL! 25 Essentials on Selling with Tom Peters, participants will learn how to present, praise and promote their products/services. Topics Covered Marketing strategy The marketing process Call planning and preparation Interpersonal skills Handling customer concerns Negotiation skills Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience All those who perform the marketing function ENHANCING WORKPLACE ETIQUETTE – 3 days Overview In today's competitive business climate and global economy, manners, dining skills, protocol and etiquette are increasingly playing a paramount role in day-to-day business encounters. This means executives on all levels need to act professionally and exercise proper manners when engaging with others in their profession by understanding the nuances of protocol in business and social situations. Good business etiquette is a valuable skill-set that will make your organization stand out from the rest and increase your competitive edge. Topics Covered Overview Workplace Etiquette Business & Networking Etiquette Dining Etiquette Professional Image Netiquette Succeeding In the International Arena Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience All level of staff HUMAN CAPITAL MANAGEMENT PROGRAMMES HR BUSINESS PARTNERING – 2 days Overview This programme is geared towards equipping the HR professional with the ability to diagnose problems, partner with various business units and deliver more effective business solutions. Participants will learn critical skills and competencies required to successfully implement HR’s role as a business partner. Topics Covered Key Skills for the HR Business Partner Building Credibility for Successful Partnering Initiating and Implementing Strategic Impact Strategic Planning Consultancy Skills HR Analytics Driving Change Gaining Management Buy-in Target Audience Middle / Senior management levels Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. SUCCESSION PLANNING – 3 days Overview Topics Covered Succession management is critical to organisations’ success and creates an effective process for recognizing, developing, and retaining top leadership talent. It is important to note that strategic succession planning is not about talents the organization needs now; rather, it is projecting the talent, knowledge, skills and competencies needed for the future. Planning for both the foreseen and unexpected absences of people who hold key roles in an organization is a task which most employers often avoid or engage in only in an informal manner. Without concentrated effort on succession planning, a business that has been successful can quickly fail if one or more of its leaders are lost. When succession planning is carefully conducted and the plan periodically reviewed, extended and costly vacancies can be avoided. The Succession Planning Programme is designed to help organisations replicate leaders consistently. Succession Planning Overview Implementation—Strategies and Obstacles The 30,000-Foot View Deploying the Process Cultural Alignment Action Planning Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Middle / Senior management levels HR SCORECARD, METRICS AND ANALYTICS – 2 days Overview Developing a Human Resources Scorecard supports the Human Resources function to clarify its vision, strategy and translate these into operational objectives that drive both performance and behaviour. HR Metrics and Analytics provide valuable information required to determine the value and effectiveness of HR strategies. This programme is designed to equip participants with the skills necessary to develop a HR Scorecard using appropriate Metrics and Analytics to maximise the impact of HR initiatives. Topics Covered Developing HR Strategy HR Strategy Map Developing a HR Scorecard HR Metrics & Analytics Selecting HR Metrics Driving ROI Measuring Effectiveness of HR Strategies Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Line managers PERFORMANCE MANAGEMENT – 2 day Overview This programme is designed to teach participants on how to develop and effectively implement a good performance management system. Emphasis is laid on the performance management cycle which involves goal setting and revising targets, managing and coaching, development planning, rewarding and recognizing. Participants will learn how to manage and improve performance for both the organisation and for employees to deliver value. Topics Covered The Performance Management Cycle Planning Performance Setting Goals and Standards Monitoring Performance Giving Effective Feedback Appraising Performance Employee Development Analysing Performance Problems Strategies for Managing Performance Issues Target Audience Line managers Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. COMPENSATION & REWARD ESSENTIALS – 1 day Overview This programme is designed to equip participants with knowledge and understanding on principles of reward systems as they relate to the key human resource processes of talent, performance and career management. The program provides expertise from design to the implementation of total compensation systems. Topics Covered Concept of Compensation Key Components of Compensation and Rewards Practices Understanding Salary Surveys Concept of Job Analysis Emerging Pay Systems Employee Benefits Work-life Stability Performance and Recognition Value of Recognition Target Audience Middle / Senior management Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. EMPLOYMENT AND LABOUR LAWS – 2 days Overview Managers are often tasked with the responsibility of managing teams yet do not have the requisite knowledge of the legal requirements or implications of their actions. This course examines employment related laws by providing line managers with a working knowledge to avoid errors that might damage the business and/or employee relations. Topics Covered Introduction to Employment Related Laws Employment Contracts Labour Law Other Employee Related Legislation Market Practice Issues Terminating Employment Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Middle / Senior management PAYROLL MANAGEMENT - 1 day Overview Topics Covered Whether your organization runs a manual or automated payroll process, the ability to understand payroll computation is a critical skill for everyone working with payroll. In addition, the ability to answer queries regarding estimating an employee's net pay in advance, paying employees exiting the organization and being able to explain to employees the meaning of the various entries on a payslip is vital. This programme is a practical workshop designed to enable each participant understand the requirements of payroll related legislation as well becoming competent in calculating and administering a payroll process. Introduction to Compensation Payroll Related Legislation: Labour Act, Pension Act, Personal Income Tax Act Components of Salary Payroll Computation Pay Slip Components Payroll Administration Payroll Policies & Procedures Outsourcing Payroll Practical Payroll Practice Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience HR managers BUILDING COMPETENCY MODEL PROGRAMME – 2 days Overview In today’s global economy, companies must continually invest in human capital. All forward-looking organizations must rethink their approach to talent management in order to best harness talent, by essentially reviewing the structure of organizational culture, employee engagement and leadership development to determine its significant impact on talent – leader’s retention. Topics Covered Conceptualizing Project Project Planning Data Collection Data Analysis and Coding Building the Competency Model(s) Develop Applications Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Senior Managers HR FOR NON-HR – 2 days Overview Human Resources Management is increasingly seen as a strategic support function within any organisation. This course is designed for Non-HR specialists and covers the core components of the employee lifecycle including Job Analysis and Descriptions, Recruitment and Selection, Training and Development, Performance Management, Remuneration and Compensation and Exit Interviews. The course places strong emphasis on the links between the Business Plan and HR Planning, as well as the need to develop accurate and comprehensive Job Descriptions to drive success through people. Topics Covered The Role of Human Resources Management Trends in HR A Basic Model for Human Resource Planning Job Analysis and Job Descriptions Recruitment and Selection Orientation, Training and Development Managing Absenteeism Performance Management Discipline Managing Diversity Remuneration and Compensation Exit Interviews Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. Target Audience Middle Management / Line Managers EMPLOYEE ENGAGEMENT SURVEY Overview Employee engagement is a win–win situation where employers get a more productive workforce who go that extra mile for the company and deliver better customer service. Employees get a job that they believe has real value, one which interests them and develops their talents, with fair recognition and reward. To facilitate this offering, Leadership & Vision Ltd is in partnership with PEOPLE INSIGHT, a UK based world-class company reputable for effectively measuring the employee engagement index in organisations. Many of the best and well known international employers of labour in the public, private and not for profit sectors have benefited from these services. We are passionate about providing the insight and support your organisation need to transform its performance. Scope of Service Planning your Employee Survey Analysing & Benchmarking your Employee Survey results Reporting your Employee Survey results Employee Survey results feedback Action planning to improve Employee Engagement Target Private and public organisations that desire to develop highly productive and motivated workforce that would take the organisation to the next level Enquiries to: [email protected]. Tel: 01-4542035, 07045441105, 07045441106. INDUSTRY BASED TRAINING PROGRAMMES In conjunction with Corporate Network (a sister company to Leadership & Vision Ltd) we offer a range of industry specific workforce development solutions for organisations. To help your workforce improve on existing skills and acquire new ones, the industry based programmes are handled by our network of certified and experienced professionals. These programmes includes; Banking Credit Control Workshop Basic Credit Analysis Intermediate Credit Analysis Advanced Credit Analysis Managing NonPerforming Assets & Debt Recovery Treasury Management And Operations Credit Documentation And Control Bank Executive Trainee Programme Transaction Processing and controls Service Delivery Management, Treasury and Credit Risk Management, Budgeting and Financial Controls Relationship Management Insurance Finance for Insurance Brokers Analyzing Policies Application Cycle: Commercial Essentials of Claims Processing Insurance Ethics Introduction To Risk Management Combined Liability Insurance Commercial Property Insurance Contractors Liability Insurance Employment Practices Liability Insurance Engineering Insurance & Inspection Environmental Insurance Risks Household Insurance and Claims Introduction To General Insurance - Principles & Practices Oil & Gas Introduction to Oil and Gas Industry Essential Petroleum Project management Skills Mastering Finance for Non-Financial Managers in the Petroleum Industry Contract Strategy and Management Petroleum Project Economics and Risk Management Negotiating Skills for the Oil & gas Industry Fire Safety Competence & Risk Assessment Fundamentals of Petroleum Investments Profitability and Risk Assessments FMCG Logistics and Supply Chain Six Sigma Selling and Marketing Telecommunications & ICT (ISC)2 CISSP EC-Council Certified Ethical Hacker ISACA CISA ISACA CISM ISO 22301 and ISO 27001 Six Sigma PMP Togaf SPEAKING ENGAGEMENTS To add value to our clients businesses we offer Knowledge Sharing Session (KSS). The KSS are led by Seyi Wright (MD/CEO Leadership & Vision Ltd.) and our experienced consultants. WHY SEYI WRIGHT? He is Visionary leader Has over 35 year’s corporate experience Former CEO of bank Addressed over 200 institutions in the past 15 years Coach and mentor to many executives Over 17 years’ experience as management consultant on leadership Enquiries to: Call Opeyemi 08028701234 or email [email protected]. Tel: 01-4542035, 07045441105, 07045441106. ADVISORY AND CONSULTING SERVICES L&V CONSULTING AND ADVISORY SERVICES Engagement Wheel Performance Improvement Business Strategy Organisation Technology PERFORMANCE IMPROVEMENT (PI) Synopsis: L & V Consulting’s PI practice merges best-in-class methodologies/approaches with practical insights in fostering productivity and exceeding expected returns. Its solutions portfolio are designed to ensure our clients optimize internal resources in building organizational capabilities, thereby enhancing competitive advantage. Capabilities and Expertise : - Business Process Redesign - Lean Management/ Six Sigma - Service Operations Improvement - Customer Experience BUSINESS STRATEGY (BS) Synopsis: The BS practices’ objective is to help organizations identify, develop, and implement winning strategies, offering support and fostering organizational capability at every stage of their strategic journey. Capabilities and Expertise : - Corporate Strategy and Portfolio Management Business Unit Strategy Vision and Mission Strategic Planning Strategy Retreats Sustainability and Corporate Responsibility TECHNOLOGY (Vision Tech) Synopsis: Technology, as a tool, should support an organization’s business strategy and not constrain it. Vision Tech, L &V Consulting’s IT solutions provider, focuses first on the strategic needs of our clients' businesses to determine the technology capabilities needed to support their longterm goals. We help companies confidently address technology-related decisions and ensure their IT organizations and operating models are agile and effective, equipping them to cut through the noise of fleeting technology trends to create enduring results. Capabilities and Expertise : - IT Sourcing IT Strategy ELearning ORGANIZATION Synopsis: In a popular Bain & Company research, only 20% of organizations accomplish what they set out to do and have an engaged workforce. Through this practice, L &V Consulting will assist organizations in aligning employee action and internal processes to stakeholder expectations, as well as organizational imperatives. Capabilities and Expertise : - Organizational Development/Design (OD) Change Management Culture Audit Employee Engagement CONSULTING SERVICES L & V has conducted both consulting and advisory services for the following organisations: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Access Bank Plc GTBank First Bank Nigeria MTN Nigeria Grange Schools Corona Schools Trust Council Elf Petroleum Nigeria Limited (TOTALFINAELF) NUB International Bank Limited Leadway Assurance Company Lenoil Petroleum & Petrochemical Marketing Company Limited National Iron-Ore Mining Company Limited (NIMCO) Readersworld.com Limited Premium Securities Limited (subsidiary of FBN Merchant Bankers) Technology Derivatives Limited Meristem securities Limited Lagos State Metropolitan Area Transport Authority (LAMATA) BAT TALENT MANAGEMENT SERVICES OUR TALENT MANAGEMENT WHEEL Recruitment Services Assessment Centre Executive Search Outsourcing 1. OUR RECRUITMENT SERVICES With the increasing competition for talent, we offer our search and placement service. We have over the years built a strong network with a wide range of professionals who are looking for challenging and fulfilling opportunities. Our industry experience has given us an insight into the frustrations of delayed recruitment processes and the often common disappointment of not finding the right people. Our focuses are to ensure that we reduce the timelines involved in your process and also that the right people are placed in your organisation. Outsourced Recruitment Assessment Centre Executive Selection Selection Contingency Service •Online advertising of vacancies, along with professional networking •CV administration, screening and shortlist of candidate applications; •Online advertising, along with professional networking; •Preparation of profile specifications and advert writing •CV administration, screening and shortlist of candidate applications •Conduct interview and identify suitable candidates. •Recommend suitable candidates •Head Hunting •Conduct interview and identify suitable candidates •Recommend suitable candidates •Our Assessment frame work includes: •Role play •Psychometric testing, using extended DISC •Competency based interviews •Online Assessment tests •Group exercise •Recruitment Planning Tools and Systems (Recruitment Management System Design and Implementation advisory services) •Retained, Contingency and Executive Search Recruitments •Conducting Assessment Centers •Candidate Background Verifications and reference Checks •Orientation and Induction 2. EXECUTIVE SEARCH Our Executive Search service or Head Hunting, is used for very senior roles. Our Search service is the most targeted approach we offer, and it produces the lowest ratios in terms of number of applicants to successful placements made. 3. ASSESSMENT CENTRES L&V’s assessment centre is an integrated process of stimulation designed; with the client in, to generate behaviours, similar to that required for success in a target job/job level. Our assessment enables us assess candidate performance against specific key criteria / competency framework (here assessment can be adjudged to be objectives) Our Assessment frame work includes: Role play Psychometric testing Aptitude Test Competency based interviews Online Assessment tests Group exercise Leadership Mentoring 4. OUTSOURCING Managing different aspects of employee management processes on day to day basis is a complicated task which requires a substantial amount of energy, time, and expertise. Our outsourcing solutions allows organisations to transfer their responsibilities to us, so they can focus solely and completely on what you do best-managing and growing your business. L&V outsourcing services offers cost saving services to our client enabling them to focus on core competencies and capabilities. Outsourcing your HR function can save huge amount of money and be free of complications that are involved in maintaining an internal HR department. These services include an end to end package, which includes. Recruitment HR Administration Payroll Administration Employee Database Management 5. HR CONSULTING The success of any business to a great degree is dependent on how effective its human resources management policies are. For this reason, the difference between a successful business and a not-so successful business is often the quality of human resources consulting a business has access to. While you may lack the expertise on this matter, you can still incorporate the best HR practices. L&V Consulting offers businesses access to robust human resources consulting services on all the aspects of employee management, allowing you to focus on what you do best – run and grow your business. We provide sound and cost-effective consultations on all the aspects of human resources management including: Organisational and HR Strategy Performance Management Compensation and Benefits Recruitment and Talent Management strategy OUR METHODOLOGY Analysis Strategy •Determine Workforce Planning Strategy; •Assess Employment Brand; •Identify Gaps and Inefficiencies •Set Project Timelines and Objectives; Establish Project Team; •Establish Service Level Agreement and Key Performance Indicators CompetencyBased Tools & Resources •Job Profiling •Competency Modelling •Interview tools •Candidate Assesment •Assessment Centre Technology Service and •Employment Background Screening and Verification; •Reference Checking; •Best-In-Class Applicant Tracking •Compliance. Delivery •Recruiting Program Design/Manageme nt; •Full-Lifecycle recruitment/Manag ement; •Project Management With Continuous Improvement PARTNERSHIP Employee Engagement Survey People Insight has spent over 20 years measuring employee engagement across many UK businesses, helping them get the most out of their workforce. With best-in-class survey tools they have delivered on a number of engagement surveys. Accelerated IT Training & Certification Firebrand Training has over ten years’ experience of ‘Accelerated Learning’ and has trained over 35,000 professionals, saving them one million hours. They are Europe’s largest provider of accelerated IT Certifications with their focus now on Africa. They provide tailored training solutions that are faster, measurable and effective. Training Tools With access to a wide range of training tools, the Glasstap trainer’s library enables facilitators deliver on its intentions and objectives. Also, it enables experiential learning as these tools are practical and customisable. Customer Service As a world leader in providing service training, the Service Quality Institute provides access to a wide variety of training tools. These tools are both current and relevant addressing some of the issues around customer service and service failure. With practical insights and relevant case studies this tool kit guarantees to add value. Leadership Building a successful culture and strategy requires everyone at all levels of the organization to be aligned. Managers and direct reports need a common framework and language for understanding development stages and leadership styles. This common language is at the centre of The Ken Blanchard’s leadership operating system—a combination of values, skills, and competencies that help people and organizations lead at a higher level. This leadership operating system is both scalable and customisable creating value and developing competences. As partners, we have access to customisable tools in addressing some of the challenges faced by today’s leaders. Leadership As one of the world’s leading exponent on leadership, John Maxwell brings to the fore relevant advice and insight on this subject matter. With PPM as partners, we have access to these invaluable insights that address quite a number of leadership issues beleaguering top executives in this local space. Corporate Hospitality Corporate Leisure Limited (CLL) are specialists in sourcing and providing the very best sports and non-sports hospitality packages and tickets for all major events throughout the world. The portfolio also includes an extensive range of concert, theatre and festival hospitality package and ticket options along with exciting participation experiences. We partner with CLL to provide offshore executive education and training programmes in a friendly and welcoming atmosphere. For further details contact: [email protected]. Tel: 01-4542035, 07045441105, 07045441106 OUR FINANCIAL INSTITUTIONS OIL & GAS TELECOMMUNICATION STATE AND FEDERAL INSTITUTIONS / INTERNATIONAL ORGANISATIONS EDUCATIONAL/SERVICE COMPANIES FCMG /MANUFACTURING COMPANIES OTHERS 1. Alliance Consulting 2. AMCON 3. Asset Resources Management (ARM) 4. Associated Discount House Limited 5. Axial Ventures Limited 6. C&I Leasing Plc 7. Capital Bancorp Limited 8. Continental Reinsurance Plc 9. Express Discount Limited 10. Standard Alliance Insurance Plc 11. Nicon Hotels Limited (now Transcorp Hilton) 12. Readersworld.com Limited 13. SO&U Saatchi & Saatchi 14. Technology Derivatives Limited 15. United Nations Children’s Fund (UNICEF) 16. R.C.C.G. - Kings Court 17. TREM, Victoria Island 18. Olam Nig Plc 19. Lookout Communications Limited 20. Pamous Gold & Gold Ventures 21. Peniel Services 22. LPC (formerly Shade Ogundare & Company) 23. Integrated Aluminium 24. Integrated Aluminium 25. Department of Petroleum Resources (DPR) 26. Nigeria Airways Limited 27. SCIB 28. Rose of Sharon 29. Odade Group of Companies 30. Adwork Limited 31. Arab Contractors 32. Best Land & Seas Services 33. Sambros Securities 34. Surs Company 35. Tombra Life Support Company Ltd 36. Zara Development Company 37. B-Jays Hotels 38. BAT 39. Academy Press Plc 40. College of Medicine, LUTH 41. Laterna Ventures 42. Unipetrol Nigeria Plc (now Oando) 43. Conoil Producing Limited 44. Peak Petroleum 45. Rit-B Oil & Gas 46. Finacorp Building Society Limited 47. Financial & Commercial Services Limited 48. First Chartered Insurance Company Limited 49. Ibile Holdings Limited 50. Leadway Assurance Company Limited 51. Matrix Capital Management Limited 52. Safetrust Savings & Loans Limited 53. Security SWAPS DIRECTOR’S PROFILE Seyi Wright Seyi is the founder and Chief Executive Officer of Leadership & Vision Ltd, a foremost leadership development consulting firm and has conducted over 600 capacity building programmes and several strategy sessions for companies in various sectors of the economy. He has trained over Forty thousand (40,000) executives and has consulted for most of the quoted companies in the country. He has over 35 years working experience, a significant part of which was in the banking industry. He was until April 1997, Chief Executive Officer of Pacific Merchant Bank with ultimate responsibility for effective asset/ liability management and sustained profitability of the Bank. Prior to his position as the Chief Executive of Pacific Merchant Bank, he had worked with Chase Merchant Bank, Lagos (an affiliate of Chase Manhattan Bank New York) and attended the Chase Manhattan Bank Credit Training Programme in Lagos. The training exposed him to many diverse aspects of credit analysis and management. He was responsible for establishing the Agricultural lending Department in Chase Merchant Bank He was at various times the head of the Corporate Banking Division and Capital Markets Division of Continental Merchant Bank (formerly Chase Merchant Bank). In his capacity as Divisional Head, Seyi was involved in structuring several credit transactions, providing financial advisory services and managing very intricate loan work out transactions resulting in collection of significant amount of non- performing loans. Seyi attended several management training programs including the International Executive Program at IMD, Switzerland and the Executive Internship Programme in International Banking at American Express Bank Limited, New York. He is a member of NITAD(Nigerian Institute of Training and Development), Centre for Management Development (CMD), the Chairman of the Board of Directors of Bluebird Communications Ltd, a Marketing Communication company, former member of the Board of Management of St Saviours School, Ikoyi, Board member of Crown Proserve Global company, an Accounting firm, member of the Board of Management of Retirement Investment Scheme of Finance and Commercial Services, amongst others and he is the author of two highly acclaimed leadership development Tokie Cardoso Abimbola Wright books; Choose to Make a Difference; Unleash! Your Amazing Potential and Reflections on Unleashing Potential He is the Chief Executive Officer of Change Management Associates Limited, a consultancy company, has a Masters Degree in Management Sciences and Operation Research, with emphasis on Systems Analysis from Imperial College, University of London. He worked briefly with National Westminster Bank in London and with Shell BP in Nigeria as a Petroleum Engineer. Mr. Cardoso has several years consulting experience mainly with Price Waterhouse Associates in Lagos. Prior to leaving Price Waterhouse, he was the partner in charge of Management Consultancy in the firm. She is a Deputy General Manager at KAKAWA Discount House and a graduate of Universities of Surrey and Kent, both in the United Kingdom. She has over 25 years banking experience covering areas such as Treasury, Corporate Banking and Strategic Planning. She is currently the Head of Wealth Management in KDH. She has attended several courses both internationally and locally. She has also conducted several management training and function specific programmes. CONTACT Leadership & Vision Ltd 18, Babatunde Jose Street (Formerly Festival Road), Victoria Island, Lagos, Nigeria. Tel. 01-4542035, 07045441105, 07045441106 E-mail: [email protected] Web: www.leadershipandvision.net
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