Corporate Presentation January 2015 Table of contents 1. Market environment and group positioning p.3 2. Equity story p.7 3. Logistics, transport and freight forwarding activities p.13 4. Financials p.26 5. Acquisition of Jacobson Companies p.34 6. Appendices p.43 Disclaimer This document was prepared by Norbert Dentressangle for the sole purpose of presenting its situation on January 2015. This document may not be reproduced or distributed, in whole or in part, without the prior agreement of the Company. Norbert Dentressangle may not be held liable due to the use of this document by any person not belonging to the Company. This document does not contain any quantified forecast of results. The Company makes no commitment or guarantee that it will meet its objectives or any goal that it may state in its business plans. While the Company believes that its objectives are reasonable, readers are reminded that said targets are subject to risks and uncertainties, notably as described in the "Risk factors" section of the annual "Document de Référence" registration document. 2 1. Market Environment and Norbert Dentressangle Group Positioning 3 The European Contract Logistics market is undergoing consolidation MARKET SIZE & TRENDS 2013 MARKET FRAGMENTATION European market size: €62 billion (i.e.31% outsourcing ratio) European market concentration UK € 15 billion France € 8 billion Italy € 4 billion Netherlands € 4 billion Spain € 2 billion Germany €15bn € in millions 2013 Share EBITA% DHL 8 281 13,4% 3,1% Kuehne + Nagel 2 394 3,9% 2,3% CEVA 2 033 3,3% n.c. Geodis 2 015 3,3% n.c. ND Group 1 950 3,2% 4,5% Rhenus 1 899 3,1% n.c. Russia € 1 billion Market dynamics (value growth) Market & ND Positioning 8,0% 7,0% Main ND markets 6,0% Europe 5,0% 4,0% 2,9% 3,2% 2,0% 1,8% 1,4% 2,7% 0,8% 0,3% 0,7% 0,0% 2010 MARKET INDICATORS 2011 Source : Transport Intelligence 2012 2013 CAGR 2014‐ 2017 • The market is undergoing consolidation, particularly in Western Europe, and shows high growth in Eastern and Central Europe • ND largest markets (UK, France, Italy, Netherlands, Spain & Russia) represent a global value of € 36 billion • Norbert Dentressangle is a first-class player in the market, delivering strong profitability 4 The European Road Freight market is large and highly fragmented MARKET SIZE & TRENDS 2014 MARKET FRAGMENTATION European market size: €296 billion European market concentration France € 34 billion 12% UK € 32 billion 11% Spain € 29 billion 10% Germany €59bn Italy €33bn Market dynamics (value growth) 4,0% 2,0% France / UK / Spain 1,5% 0,9% 0,0% Europe 3,2% 2,5% 1,5% 1,0% ‐0,7% ‐3,2% 2011 2012 Source : Transport Intelligence 2013 2014 2013 Share EBITA% DB Schenker 6 370 2.2% 1.4% DHL 4 246 1.5% 1.4% DSV 3 100 1.1% 4.1% Dachser 3 019 1.0% n.c. Kuehne Nagel 2 618 0.9% -0.3% ND Group 2 014 0.7% 2.7% • The road freight market in Europe is highly fragmented and offers significant room for growth • France, the UK and Spain (ND main markets) represent a global value of €95 billion 1,4% ‐2,0% ‐4,0% € in millions Market & ND Positioning 6,0% 4,2% MARKET INDICATORS 2014‐17 CAGR • Norbert Dentressangle operates the #1 European owned fleet, a key differentiator providing better pricing power 5 Apart from a few leaders, global Air & Sea Freight markets are highly fragmented AIR & SEA FREIGHT 2013 MARKET INDICATORS MARKET FRAGMENTATION Global market size: € 123 billion Global market concentration China € 13 billion 11% USA € 25 billion 20% UK € 5 billion 4% Worldwide TOP 7 players* represent a 36% market share in 2013. *:Ceva, DB Schenker, DHL, Expeditors, Kuehne Nagel, Panalpina, and Sinotrans France € 4 billion 3% Market dynamics (volume growth) 25% Seafreight vol. (TEUs) Airfreight vol. (tons) 19,2% 14,8% 15% 5% 8,2% 2,7% ‐5% ‐4,4% 13,3% 5,9% 12,5% LTM year‐on‐ year growth Market & ND Positioning ‐0,6% ‐4,1% 4,4% ‐2,1% 2,4% 1,8% ‐0,6% 0,3% ‐15% Mar‐10 Sep‐10 Mar‐11 Sep‐11 Mar‐12 Sep‐12 Mar‐13 Sep‐13 Source : Transport Intelligence • Both air & sea freight forwarding markets are dominated by a limited number of major players • Behind these major players, the freight forwarding market is highly fragmented, with many niche players • The US, China, UK and France, (ND main markets) represent a value of € 47 billion 6 2. Equity Story 7 Our ambition: to become a top-tier player in supply chain management Expanding geographic presence • Supporting our clients wherever they operate and moving with them whenever they need us Increasing scale on our markets • Increasing our credibility to become the go-to “supply chain management expert” of choice • Always striving to increase our critical mass in our chosen markets GROUP AMBITIONS Widening service offering • Combining organic & external growth to acquire and expand our areas of expertise • Developing and expanding our range of services & solutions 8 Milestones to create a global player: a combination of organic & external growth 1979/89 Birth & development of international Transport between Europe and UK 1994 A family group listed on the Paris stock exchange Venditelli Turnover : 61m€ Transport 4 000 3 500 Christian Salvesen Turnover : 1.3bn€ Transport & Logistics 2 500 500 20% 3 880 2 719 1 222 1 303 1 399 4 600 4 032 18% 15% 1 500 1 000 Turnover : 30m$ Freight Fwding 3 107 Stockalliance Turnover : 95m€ Logistics 2 000 Fiege Italy & Spain Jacobson (USA) Turnover : 130m€ TDG Turnover : $800m Logistics Turnover : 700m£ Logistics & Transport, Logistics & Daher France/Russia Transport Turnover : 80m€ Freight Fwding Freight Fwding Schneider Log. (USA) 3 576 TNT Logistics France Turnover : 160m€ Transport & Logistics 3 000 LONG TERM GROWTH 1 608 2 839 13% APC (China) Turnover : 50m€ Freight Fwding 1 804 10% 8% 5% 647 9,0% 744 8,6% 838 10,4% 972 1 053 7,0% 4,8% 5,7% 5,8% 5,3% 5,5% 8,1% 4,3% 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 3% 3,4% 5,6% 0,0% 2,4% 2010 2011 2012 2013 0% 0 Organic growth 1998 Integration of a second area of expertise : Logistics 2009 2013 PF Turnover 2010 Third area of expertise with Freight Forwarding 9 A diversified client portfolio and a strong customer base CLIENT PORTFOLIO Customer Top 10 • Very well balanced client portfolio • First customer below 4% of turnover and Top 10 below 20% of turnover • Very low exposure to specific customer or sector or end-market risks • Key customers are both leading and innovative players in their own markets Top100 customer portfolio Other; 4% Industry; 2% Hi‐Tech; 2% eCommerce; 3% Metal; 4% Retail; 30% Recent Gains FMCG; 4% Construction; 4% Household; 4% Food; 14% Special Retail; 5% Textile; 5% Automotive; 9% Chemical; 10% 10 A robust governance, driven by a European Executive Board GROUP GOVERNANCE DISTRIBUTION OF CAPITAL 30% PUBLIC • The benefits from a family owned company and a managerial organisation • A supervisory board: - 10 Directors of which 6 are independent Directors - An audit committee • A European Executive Board : - Hervé Montjotin, CEO - Malcolm Wilson, Logistics Division MD 68% DENTRESSANGLE INITIATIVES + FAMILY - Luis Angel Gomez, Transport Division MD - Patrick Bataillard, CFO - Ludovic Oster, HRD 11 Ambitions and strategy aligned to different business development and maturity BUSINESS MODEL • Market Global, highly fragmented, but with few very large players Freight Forwarding • Development Mix of Greenfield development and acquisitions (8) since 2010, which enabled to achieve a suitable geographical coverage • Outlook Consolidate our market position, deploy cross-selling actions, gain critical mass on key trade lanes and verticals, focus on skills, IT, and processes • Market Local to global, undergoing consolidation in Europe Logistics • Development First-class player in Europe (strong presence in Western Europe), and strategic developments outside Europe (Russia, Saudi Arabia, Brazil) • Outlook Increase scale on our key European markets, deploy our know-how on growth sectors such as eCommerce, go global through accompanying key customers and make strategic acquisitions in new geographies Transport • Market Local to regional, large and highly fragmented and regulated • Development Leading position on key markets in Europe (France, UK and Spain), ND operates the #1 European owned fleet, enlarged service offering • Outlook Expand the distribution network in Europe, manage the international FTL shift from Western to Eastern Europe, increase scale on Central European markets, develop Key PL solutions 12 3. Logistics, Transport and Air & Sea Freight Forwarding businesses 13 The Group operations are organised around 3 divisions (2013 annual figures) BUSINESS MODEL LOGISTICS TRANSPORT Air & Sea Freight Forwarding • €1,950m in revenue • €2,014m in revenue • €145m in revenue • €87.4m EBITA • €53.0m EBITA • €1.3m EBITA • 23,580 employees • 13,380 employees • 720 employees • 281 sites in 16 countries • 182 sites in 12 countries • 57 offices in 14 countries • 8 acquisitions in 4 years • Proforma revenue estimated at ca. €220m + Russia & Saudi Arabia • Total warehouse surface area of 7.8m sq meters (1) • Temperature controlled volume of 3.6m m3 (1) incl. 0.6m for Transport operations + Morocco • Number 1 vehicle fleet in Europe with 8,000 motorised vehicles (2) • Seafreight 59% of revenue, with a volume of 60,000 TEUs • Airfreight 32% of revenue, with a volume of 24,000 tons • 94% Euro V & VI (2) incl. 2,000 dedicated to Logistics 14 Logistics at a glance - 30/06/2014 One of the few European players with an increasing international profile (the UK represents 41% of the total sales of logistics business) • €1,068m revenue (before interco TO) • €37.7m EBITA • Contracted business (4 years average length) • 23,600 employees • 281 sites across 15 countries • 7.8m m² warehouse space • 3.6m m3 temperature controlled volume 15 Logistics: mastery of key logistics skills throughout Europe Ambient and temperature-controlled logistics Global and industry solutions Warehousing and inventory management €480m Order preparation €660m Value-added services €178m Downstream transport management €465m o/w €200m of turnover in e-Commerce & €370m of turnover in temperature controlled The highest safety and quality standards Service: ISO 9001 (66%of revenue) – Food safety: ISO 22000 (16 warehouses) & HACCP (39 warehouses) Staff safety: ISO 18001 (33 warehouses) – Safety of medical devices: ISO 13845 (1 warehouse) • One of the few European players with an increasing international profile (with integration of Jacobson, US will represent 15% of total sales) • Business is 100% contracted, and retail & FMCG sectors are key commercial targets 16 A consistently growing business with major positive scale effects since 2008 Long term revenues and operating income (EBITA) Turnover In €M EBITA In €M 2 250 1 950 1 783 2 000 175 1 589 1 750 1 364 1 500 1 233 150 1 239 125 1 250 100 1 000 750 500 250 162 199 0 6 1998 8 1999 249 11 2000 279 14 2001 348 18 2002 477 18 2003 497 502 25 25 2004 2005 648 600 81 33 37 2006 2007 Turnover Logistics 49 52 2008 2009 78 87 25 0 2010 2011 5,1% 5,1% 2010 2011 2012 2013 4,4% 4,5% EBITA Logistics 8,0% 6,0% 3,9% 4,0% 4,5% 1998 1999 2000 5,1% 5,1% 5,1% 5,0% 5,5% 5,7% 3,8% 3,6% 4,2% 2,0% 0,0% 2001 2002 2003 2004 2005 75 50 63 % of turnover 4,0% 200 2006 EBITA %age Logistics 2007 2008 2009 2012 17 A rigorous management structure, developing strict cost controls 100% 5,1% 5,0% 5,5% 5,7% 18% 17% 16% 15% 28% 29% 30% 3,6% 4,2% 5,1% 5,1% 4,4% 4,5% 17% 18% 18% 22% 22% 20% COST STRUCTURE Logistics Division cost structure 2004-2013 90% 80% 18% 16% 16% 70% 60% 28% 21% 23% 24% Operating profit 50% Other (overheads, etc.) 40% Subcontracting & transport 30% 20% 44% 45% 45% 46% 50% 51% 52% 50% 52% 53% Rental costs Personnel expenses 10% 0% 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 18 Transport at a glance - 30/06/2014 A major European player with robust and mature operations in France, United Kingdom and Spain, and with an improved network coverage and increased presence in Central and Eastern Europe • €1,067m revenue (before interco TO) • €26.9m EBITA • 13,400 employees • 182 sites in 13 countries • #1 vehicle fleet in Europe with 8,863 tractor units operated* • Of which 5,800 owned fleet • Europe's cleanest vehicle fleet • 95% EURO V & VI • 54,000 TCO2 less since 2010 • Each driver runs an average 550,000km without causing accidents * Plus 2,000 spot sub-contractors 19 Transport: focus on the development of value-added B2B service offerings KeyPL & Transport Organisation Domestic/International FTL & Cross-Channel Dedicated fleet Domestic/International Pallet Network * FY 2013 / To be added: €53m of warehouse storage associated with transport services • A major European player with robust and mature operations in France, United Kingdom and Spain, and with an improved network coverage and increased presence in Central and Eastern Europe 20 Transport: a resilient and profitable profile over the past 15 years Long term revenues and operating income (EBITA) Turnover In €M EBITA In €M 2 500 250 1 966 2 000 1 744 1 486 1 500 1 000 485 544 590 693 705 745 807 898 1 008 0 20 1999 26 2000 37 2001 31 2002 33 39 2003 2004 200 150 1 109 100 50 26 2005 3,8% 4,0% 4,5% 5,3% 4,4% 4,4% 43 2006 Turnover Transport % of turnover 8,0% 5,9% 6,0% 2 014 1 636 500 28 1998 2 038 2007 30 2008 28 2009 44 47 2010 2011 2,7% 2,4% 2010 2011 50 60 53 2012 2013 3,0% 2,6% 2012 2013 0 EBITA Transport 5,0% 4,9% 3,9% 2,9% 2,0% 1,7% 1,9% 2008 2009 0,0% 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 EBITA %age Transport 21 A rigorous management structure, developing strict cost controls 100% 4,9% 2,9% 5,0% 3,9% 1,7% 1,9% 26% 28% 32% 32% 32% 34% 2,7% 2,4% 3,0% 2,6% 40% 41% 43% COST STRUCTURE Transport Division cost structure 2004-2013 90% 80% 70% 37% 60% 50% Operating profit Other (overheads, etc.) 26% 26% 25% 26% 24% 21% 40% 24% Subcontracting & disbursements 22% 22% 20% Personnel expenses 30% 20% Vehicle costs, including fuel 34% 34% 33% 31% 32% 33% 31% 29% 29% 29% 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 10% 0% 22 Air & Sea – Freight Forwarding at a glance - 30/06/2014 • Launched from scratch in 2010 • €96m revenue • €0.8m EBITA • 659 employees • 53 offices across 14 countries • 24,000 Tons Air freight • 60,000 TU’s Sea freight • Strong position in the Russian market • Member of the WACO global network 23 Freight forwarding: revenues and operating income (EBITA) Turnover In €M 160 143 145 140 4 3 120 2 86 100 80 1,0 60 1,3 0 0,3 40 12 20 1 ‐1 ‐0,8 0 ‐2 1999 2000 2001 2002 2003 2004 2005 2006 Turnover Air & Sea 2007 2008 2009 2010 2011 2012 2013 0,3% 0,7% 0,9% 2011 2012 2013 EBITA Air & Sea % of turnover 2% ‐3% 1999 2000 2001 2002 2003 2004 2005 2006 2007 ‐8% 2008 2009 2010 ‐6,7% EBITA %age Air & Sea 24 4. Group Financials 25 Consolidated income statement and contribution by division Transport Logistics Air & Sea 2,014 1,947 1,950 1,943 145 142 In €m Total revenue Consolidated revenue * EBITDA Operating profit before goodwill (EBITA)** 53.0 2.7% 87.4 4.5% EBIT Net financial expenses Income tax Associates Minority interests Net income * Breakdown by Division is net of intercompany revenue 1.3 0.9% Conso Income statement Conso 31/12/13 31/12/12 4,032 3,880 251.5 244.8 141.7 3.5% 141.6 3.7% 135.1 3.4% 129.5 3.3% (26.7) (36.7) (1.5) (0.3) (32.2) (26.8) (0.0) (0.8) 70.1 1.7% 69.7 1.8% +3.9% 0% 1% 26 Consolidated turnover for the first 9 months Strong momentum across all activities Q3 2014 revenue Q3 2014 YTD Q3 2013 YTD Change LfL * Transport 1.618 1.514 +6.8% +3.7% Logistics 1.670 1.409 +18.5% +6.7% Air & Sea 149 94 +59.2% +0.8% Inter-divisions (62) (59) n.a. n.a. 3.375 2.959 +14.1% +5.1% In €m Consolidated Turnover Transport * Percentage change at a constant scope and exchange rate 27 Group LT EBITA Evolution Long Term profitability achievements 160 142 130 140 120 83 20 7% 6% 5% 80 80 64 80 40 8% 142 106 98 100 60 EBITA 51 35 31 33 5,4% 4,1% 3,9% 49 4% 51 51 3% 2% 5,2% 4,6% 4,1% 4,9% 3,7% 5,2% 4,4% 3,2% 3,0% 3,7% 3,6% 3,7% 1% 3,5% 0 0% 1998 1999 2000 2001 2002 2003 2004 2005 EBITA %age 2006 2007 2008 2009 2010 2011 2012 2013 EBITA • Highly sustainable profitability ratios • EBITA %age comprised in a 3% to 5% range since 15 years • EBITA %age maintained to 3% in 2009 despite the strong economic downturn 28 Long-Term consolidated cash flow statement (5 years) Cash-flow In €m Dec-09 Dec-10 Dec-11 Dec-12 Dec-13 Cash flow Change in operating WCR UK pension fund financing - - 223 (28) (13) 217 42 (11) 196 (36) (10) 205 183 182 247 150 CAPEX (net of disposals) Sales of warehouses and sites Acquisition of a subs., net of cash acquired - - (122) 30 (288) (93) 23 (3) (54) 43 (54) Net cash flow from investing activities (64) (86) (380) (73) (66) 141 103 90 178 138 - - (11) 176 (6) (12) (70) (3) (15) 81 (7) (38) (43) 159 (85) 59 - - - 1 - Change in cash 104 55 (39) 90 142 Cash available at period end 141 196 157 247 389 Net cash flow from operations Free Cash Flow (before external growth) Dividends Financing operations Purchase of own shares Net cash flow from financing activities Forex impact 29 Simplified consolidated balance sheet at 30 June 2014 GOODWILL & INTANGIBLE 740m€ Balance sheet EQUITY 607m€ • Goodwill 611m€ • Intangible incl. customer relation 129m€ PROVISIONS & OTHERS 276m€ TANGIBLE & OTHER NON CURRENT ASSETS 607m€ • Tangible fixed assets 524m€ • Other fixed and non current assets 83m€ NET FINANCIAL DEBT 551m€ WORKING CAPITAL 87m€ 30 Consolidated net financial debt and projected amortisation of gross debt Estimate 31-12-14 In €m Acquisition debt Revolving facility (€400m max) Asset financing Euro Private Placement GROSS FINANCIAL DEBT CASH & CASH EQUIVALENTS NET FINANCIAL DEBT Group 30-06-14 Group 31-12-13 270 260 370 310 165 394 310 168 367 310 1,210 869 845 180 318 389 1,030 551 456 1 400 Evolution of 2014 estimated gross debt 1 200 1 000 800 Asset financing Acquisition debt 600 Revolving facility 400 Euro PP 200 0 31/12/2014 31/12/2015 31/12/2016 31/12/2017 31/12/2018 31/12/2019 31 Leverage Strong track record of managing leverage Acquisition TDG APC Beijing Acquisition Christian Salvesen 1200 1000 Acquisition TNT Logistics Venditelli Acquisition Stockalliance 3,5x Acquisition UTL Seroul Acquisition Jacobson Acquisition Fiege Italy/Spain Daher Acquisition Nova Natie John Keells 4 3,2x 2,8x 3 2,5x 800 3,5 2,3x 2,5 2x 600 1,8x 1,6x 1,8x 2 1,6x 1,3x 1,3x 400 1,4x 1,5 1x 0,8x 0,4x 200 1 0,5x 0,5 76 80 69 31 74 43 165 159 121 533 553 445 382 624 489 456 1030 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 0 Net Financial Debt Leverage ratio 0 (estimate) 32 Medium-term historical trends Key financial indicators Strong profitability MEDIUM TERM KPIs Resilient business model 6% 160 2 000 20% 14,9% 3,7% 120 3,6% 3,7% 3,5% 3,0% 15% 4% 12,0% 11,3% 12,7% 11,7% 1 000 10% 80 2% 40 80 106 130 142 142 0 0% 2009 2010 2011 EBITA 2012 EBITA %age 500 5% 709 714 1 089 1 214 1 113 2009 2010 2011 2012 2013 0% 2013 Capital Employed ‐ avg Tight capex monitoring 4% 120 3,4% 2,9% 90 2,4% 2% 1,3% 1% 80 86 122 93 54 2009 2010 2011 2012 2013 Capex %age ROCE 300 140% 120% 225 78% 60 150 30 75 0 0% Capex 0 Sound cash conversion 3,0% 3% 1 500 58% 60% 52% 62% 100% 80% 60% 40% 189 216 252 245 251 2009 2010 2011 2012 2013 20% 0% 0 EBITDA FCF/EBITDA 33 5. Acquisition of Jacobson Companies 34 Transaction Overview Norbert Dentressangle has acquired Jacobson Companies, the #5 US contract logistics provider in the US • • • Founded in 1968, Jacobson is the fifth largest contract logistics provider in the US, with a highly complementary asset-light transportation offering • Extensive US network, spanning 142 locations with over 33 million square feet of warehouse space; 84% of locations are dedicated facilities • Long-standing relationships with blue-chip and regional customers : customer retention rate of 95% • Expected 2014 gross Revenue of ~$800mm, overall EBITDA margins of ~10%, with low capex • Led by proven US management team which will oversee Norbert Dentressangle’s US operations going forward Immediately positions Norbert Dentressangle as one of the top 5 players in the fast-growing US 3PL market Purchase consideration : • $750 million initial consideration at close, all funded with cash resources and Norbert Dentressangle’s credit lines • Additional capped earn-out based upon near term performance =>Purchase multiple is approximately 9x EBITDA 35 Strategic Rationale • Accelerates Norbert Dentressangle’s growth ambitions to become a top player in global supply chain management • +15% in annual revenue growth reaching €5 Billion • The group is scalable in the US logistics & transport market with US$800 million in gross revenue • Enhances Norbert Dentressangle’s growth and profitability • Revenue synergies leading to cross-selling opportunities to both sets of customers • Sharing best practices in contract logistics • EBITDA Margin enhancing in year 1 after acquisition • Provides entry into the attractive US 3PL market • Immediately becomes one of the top 5 players in the US contract logistics market with nationwide coverage • US logistics market expected to grow faster than Europe due to higher GDP growth and less mature outsourcing profile • Provides geographical and risk diversification • Mitigates impact of any European-specific events • Provides alternative revenue stream • The transaction is earnings accretive and maintains Norbert Dentressangle’s sound financial structure Jacobson Business Overview • #5 value-added warehousing 3PL provider in North America with integrated domestic transportation management capabilities Revenue Transport • Expected to generate ~$800mm in Gross Revenue and ~$80mm of EBITDA in 2014 Logistics • Operates through two segments: • Contract Logistics Services: manages 142 facilities with 3 million m² of warehouse space • Transportation Logistics Services: asset-light transportation network with 350+ tractors and 1,225 trailers Adj. EBITDA by Segment (1) Transport • Services 1800+ customers within the food & beverage, chemical, life sciences, CPG, retail, consumer electronics, durable good and automotive industries Logistics • Strong trade record : EBITDA 9,5% of sales in 2013 EBITA 7,5% of sales in 2013 37 (1) Excludes allocation of corporate overhead 37 Jacobson’s nationwide coverage West: 12 sites Midwest: 58 sites Northeast: 32 sites • Well managed portfolio of predominantly dedicated, leased warehouses, most of which are linked to the customer contract duration • Leasing of warehouses compliant with Norbert Dentressangle’s strategy of low real estate assets Dedicated vs. Shared Facilites Shared 16% Dedicated 84% Southwest: 58 sites • • • Dedicated DC Shared SharedUser UserDC DC Offices Offices² Southeast: 18 sites Regional Mix Northeast 25% Midwest 41% West 9% Southeast 11% Southwest 14% 38 Strong and well balanced customers portfolio Revenue Concentration by Vertical Chemicals 18% Agriculture and others 16% CPG 12% Food & Beverage Durable Goods Primary Verticals and Representative Clients Consumer Packaged Goods Chemicals Food and Beverages 35% Durables 19% Revenue Concentration by Customer Others 32% Top 10 41% Agricultural Products 21-30 11% 11-20 16% 39 Jacobson’s Positioning among primary 3PL competitors #4 Largest US Value-added Warehousing Provider with National Footprint Strong Market Share in Food and Beverage and CPG Warehouse Est. Net Company Space (mm ft2) Revenue 99.0 $2,500 35.0 1,009 34.0 513 33.0 611 30.0 420 26.0 877 25.0 1,247 22.0 925 16.0 313 15.1 1,038 3.1 1,100 Differentiated Platform in Chemicals Dedicated Facilities with Long-Term Anchor Tenants Offers Complementary TMS and Dedicated Trucking Services Perceived End Market Capabilities by Service Offering Warehousing / Distribution Packaging / Kitting F&B CPG Chemical Ind / Agri F&B / CPG Chemical (1) (1) Gross revenue due to lack of disclosure. Source: Armstrong and Associates; Company reports; Company websites; Transport Topics 2013 40 Enhancing geographic and business transformation 4% 45% 65 % Breakdown of turnover by business line TRANSPORT LOGISTICS AIR&SEA USA Becomes the 3rd largest country for Norbert Dentressangle Breakdown of turnover by geographic area FRANCE OUTSIDE FRANCE 35 % 51 % Others 16% France 35% 14% 1998 A second area of expertise is integrated: Logistics. 2007 Norbert Dentressangle doubles in size through the acquisition of the British company Christian Salvesen 2010 Launch of a third area of expertise: Air & Sea 2014 PF Spain 9% Revenue: €5 billion Operations in 25 countries 43,200 employees worldwide UK 26% Split in turnover per country 41 CONTRACT LOGISTICS 52% € 5 billion 5 TRANSPORT 44% FREIGHT FWD 4% continents Annual turnover 25 countries 43,200 employees 662 sites 9,650 vehicles * Pro-forma figures including Jacobson 10,800,000 m2 warehousing 6. Appendices 43 6.1 Financial statements 44 Consolidated income statement 45 Consolidated balance sheet 46 Consolidated cash flow statement 47 6.2 Corporate Social Responsibility & Sustainable Development 48 Norbert Dentressangle CSR approach as a key differentiating factor CSR initiatives aligned with business strategy • The Group banks on safety and depolluting Leverage gains in reputation and legitimacy • Build a responsible brand • Reputation acts as a marketing differentiation strategy • Attract talents and increase workers retention rate CSR APPROACH Strong contribution to additional business • Costs of CSR activities are much less than potential benefits • Strong CSR has positive impact on business & financials through enhanced reputation As a pioneering company in its sector, Norbert Dentressangle included its sustainable development approach in its strategic goals as far back as 2003. 7,251 vehicles 600 millions kms travelled each year Reduction of greenhouse gas emissions Road safety 7.8 million m2 warehousing 37,835 employees Environmental site management Development and internal promotion 49 Reducing greenhouse gas emissions targets and initiatives (2013 annual figures) Greenhouse Gas Emissions Fleet of vehicles : 7,251 Breakdown of Euro standards 6% GAS EMISSIONS Key Targets and Initiatives Reducing greenhouse gas emissions • 19% Euro V EEV Euro V Euro III & IV Less fuel consumption - Driver training to efficient driving - Technical improvement of vehicles - Testing new alternative technologies • Improved use of vehicle capacity (payload & space) CO2 emissions 676,950 Tonnes • Better transport flows optimisation, through multimodal solutions CO2 performance in grams per tonne.km Measuring greenhouse gas emissions 75% Division 2012 2013 Change Transport 66.0 65.17 -0.07% Logistics 93.5 99.91 +6.8% Total 74.9 69.12 -1.1% • Our in-house designed C02 calculator designed in partnership with Ademe French government body 50 Road safety is part of the Norbert Dentressangle DNA • With our Safe Driving Plan, Norbert Dentressangle has been committed to managing road safety risks • The aim of the Safe Driving Plan: avoiding accidents by improving driver behaviour • 340 trainers dedicated daily to road safety • A Norbert Dentressangle driver travels 550,000 km on average without causing an accident. ROAD SAFETY Member of the European Safety charter 51 Environmental site management at Norbert Dentressangle Key Environmental Facts & Figures Transport Division SITE Management Key Targets and Initiatives • Norbert Dentressangle has defined an environmental management standard which covers several dimensions • 86% of energy consumed is primary, i.e. vehicle fleet’s fuel consumption • 620,000 m2 on 182 sites - Regulatory conformity Logistics Division - Monitoring and measurement of energy and water consumption - Monitoring and measurement of emissions and waste • 7,800,000 m2 & 3,900,000 m3 on 281 sites • ISO 9001 certifications 64% of the sites • ISO 14001 certifications 49% of revenue • 69 warehouses under food safety certifications • Electricity consumption 332 million kWh • Gas consumption 11,6 million m3 • Generation of wastes 53,000 Tonnes 87% is sorted, and 76% is recycled • Norbert Dentressangle monitors the percentage of sites that have been brought into line with the defined environmental standard and aims to bring 100% of sites up to this standard 52 Key social and human resources indicators Headcount at 31-Dec-13 : 37,835 2% 36% Freight Fwing 62% 3% 23% 35% Key Social / HR Facts & Figures • Group’s employees average age 41 years • Average seniority 7 years • Permanent contracts employment 92% • Voluntary turnover rate 6,7% • New recruitments in 2013 5,329 • Internal promotion (managers) 60% • Absenteeism rate 5,23% • Collective bargaining agreement coverage 75,4% (100% in France) • Staff training investments in 2013 €11m Transport Logistics France UK Rest of Europe Asia/America 39% 10% 27% 19% Drivers HUMAN RESOURCES Workers Employees Executives 44% Via its adhesion to the Global Compact, the Group has committed to comply with and promote its 10 principles 53 Human resources: the key success factor of Norbert Dentressangle's growth • • • HUMAN RESOURCES The Group is highly skilled in integrating acquired businesses and staff – Accumulated experience through more than 35 acquisitions during the last 20 years – In 2013, integration of 1,140 new employees following the acquisitions of logistics businesses of Fiege in Italy, Spain and Portugal, and of the freight forwarding business of Daher in France and Russia Hands-on employee support – Acceleration of the Red Management training programme launched in 2010, 2000 managers trained in 2012 in Europe – Deployment of the Red Graduate Programme, with the integration of 20 high potentials each year A specific initiative in Logistics in France – A JV set up with Ares, a French social integration association, dedicated to the training of disabled and/or underprivileged people to logistics jobs – Log’Ins is a logistics company developing essentially co-packing and e-commerce service offerings – Today Log’Ins already employs 15 people and is based in Paris area 54
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