Charles Stevenson Tel 571-594-0560 Tuesday, January 13, 2015 Proposal Editor and Writer: Available at This Time Over 20 Years’ Experience in Business Development, Marketing, and Technical Publications I. Objective and Availability Available at This Time for temp-to-perm and temporary work. Objective: Stable, Permanent Employment in proposal, business, marketing, technical, or educational publications development, editing, and writing in metro Washington, DC or Baltimore, Maryland. My Recent Experience Includes a year of proposal coordination experience, with over six months as federal sector proposal coordinator with Iron Mountain Government Services (IMGS), and five months of private sector proposal coordination, domestic and international, with Verisign Inc. Since 1990: I support proposal customers of all sizes and stages of development, including major companies during periods of transition due to acquisition, rapid growth, complex partnerships, or standards-driven corporate change. Experienced and comfortable in diversity and multicultural environments, and with international customers. Tools: Experienced with FTP, SharePoint, Documentum, DropBox, Acronis ActivEcho, Privia, and The BCI Group's The Manager™ document movement and management tools. Microsoft Office. Use the Chicago 15th Edition, GPO 2000, New York Times, Wall Street Journal, and RFP-specific style guides. Complete home office with current Windows and Mac tools. List of work samples available on request. US citizen; no clearance. II. Accomplishments as Proposal Developer, Private and Public Sectors Coordinated proposal and process development and improvement for Iron Mountain Government Services (IMGS), November 2009 into June 2010, and for Verisign Inc. from August through December 2012. • Coordinated, edited, wrote for, and produced proposals during periods of companies’ marketing growth, increased proposal output, process improvement, and departmental change. • Wrote and edited for international customers in Northern Europe, the Middle East, and Australia. • Coordinated winning recompete and original bids for Iron Mountain. Verisign results are still pending as of spring 2013. • Researched, edited, updated, and wrote non-proposal marketing materials for both companies. Coordinated Iron Mountain’s successful bid for MOBIS certification. • Updated, organized, and maintained proposal repositories in SharePoint for IMGS and Verisign. • Established, improved, and maintained review and quality processes and procedures, including roles and responsibilities, milestones, requirements, actions, desired outcomes, and follow-ups. III. Four Major Recent Nonproposal Projects • Reorganized and rewrote a major BPR report for HUD's Office of the Chief Procurement Officer (OCPO). • Edited and QC/QA'ed complex 4G LTE broadband contract documents, including technical, performance, governance, management and legal issues, for Lightsquared partnered with Nokia Siemens Networks. • Edited and QA’ed a 100-plus-page Stage 2 Risk Assessment summary report for USAID and the Rwandan Ministry of Health. • Edited a 100-page data, video, and voice communications Technical Master Plan for the Department of Homeland Security (DHS) at St. Elizabeth's. Proposal Coordinator, Editor, Writer Page 1 Charles Stevenson Tel. 571-594-0560 IV. Experience Summary • Proposal, Task Order, and Major RFP Work: Bids, ID/IQ and task order (TO) work for DDoS mitigation, Internet infrastructure and security, records management and digitization, secure WANs, IT systems development, declassification, law enforcement and security, intelligence, DoD, and commercial wireless communications. Write for domestic and international business audiences. • Tasks: Coordinate, research, write, edit, review, and format documents. Interview technical, marketing and management SMEs; review resulting drafts with them. Integrate input from multiple authors. Manage and improve volume review cycle, QA, and version control. Analyze RFPs, RFIs, and SOWs for technical and business requirements, instructions to offerors and evaluation factors. Coordinate the collection, completeness and currency of original and "boilerplate" documents; write, edit, organize and categorize boilerplate for repositories, and for specific bids. Verify RFP compliance. Perform document life cycle process implementation and process improvement. • Contents: Past performance, corporate capability, and key personnel resumes. Transition, small business, technical and management plans. Executive and theme summary narratives. Compliance matrices. RFP roadmap for enterprise-wide wireless upgrades, project guidelines, and scoring factors and weighting. • Clients: Growing 8(a)s to large, global corporations that include L-3 Stratis, Verisign, Iron Mountain Government Services, SAIC, STG, Verizon, Lockheed Martin, pre-Sprint Nextel, and PRC. • Document Processes and Quality: Standardize and implement document procedures, formats, vocabulary, acronyms and other conventions, including successful CMM levels 2 and 3 accreditation audits. Implement and improve document version control, development life cycles and procedures. Experienced with large, multi-file documents. • Standards and Procedures for QA and Development: Developed and implemented document and work product quality, standards, procedures, and maintenance, including successful preparation for customermandated CMM Levels 2 and 3 certifications. V. Proposal Customers, from Growing 8(a) to Global Corporations • • • • • • • • • • • • • • • • • • • • • • • Atlantic Research (ARC), Springfield, Virginia CACI, Chantilly and Arlington, Virginia. and Elkridge, Maryland CSC, Fort Worth, Texas and DoD Schools, Germany Digital Systems Research, Arlington, Virginia IBM Federal Systems, Manassas, Virginia Innolog, McLean, Virginia Iron Mountain Government Services, Ashburn, Virginia ISN, Bethesda, Maryland L-3 Stratis, Reston, Virginia KPMG LLP, McLean, Virginia Lockheed Martin, Reston, Virginia Nextel, Reston, Virginia Northrop Grumman IT, McLean, Virginia PESystems, Herndon, Virginia Planning Research (PRC), Reston, Virginia PSC, Fairfax, Virginia RSIS, McLean, Virginia SAIC, McLean, Virginia STG, Reston, Virginia Temeku Technologies, Herndon, Virginia Vangent, Inc., Arlington, Virginia Verisign Inc., Reston, Virginia Verizon Federal Network Systems, Ashburn, Virginia. VI. Education • • • BA in English, Franklin & Marshall College Freshman year at Tokyo's International Christian University; majors in English and Asian Studies International schools in Tokyo and Yokohama, throughout adolescence. Proposal Coordinator, Editor, Writer Page 2 Charles Stevenson Tel. 571-594-0560 VII. Proposal and Major Business Document Projects (Other Publications Experience is Described in the Appendix, Available by Request) July 2014 to Present Technical and Proposal Writer and Editor, Audio Video Systems, Inc. (AVS), Chantilly, Virginia Work closely with engineering and management SMEs; write and edit bid, sales, and marketing documents for standard and for custom systems. Maintain and update document templates and marketing materials. Suggest marketing directions and activities based on AVS’ strengths, the current federal market for AV services, and the competitive broader AV industry environment. June 2014 Proposal Editor and Writer, Columbia, Maryland A part-time, temporary position writing compliance matrices and volume outlines for a civilian federal proposal that went “no bid.” June through Aug. 2013 Proposal/Technical Writer, L-3 Stratis, Reston, Virginia Edited, formatted, and uploaded a large volume of federal IC bid resumes into the customer’s repository within a large, mature environment of well-organized procedures and tools. Six weeks, Spring 2013 Proposal Editor and Writer, KPMG LLP, McLean, Virginia Edited and formatted corporate resumes to match RFP requirements. Updated past performance repository material. Aug. 2012 to Jan. 2013 Proposal Coordinator/Manager, Verisign Inc., Reston, Virginia A five-month assignment coordinating, researching, editing, and otherwise preparing proposals for this global Internet infrastructure firm as it multiplied its annual proposal output, bidding to business customers in the US and internationally. Edited additional corporate customer-facing business documents as needed. Upgraded and maintained proposal repository in SharePoint. Conducted process development and improvement. May, June 2012 Proposal Resume Analyst/Editor, SOS Inc., Reston, Virginia Analyzed, edited, and formatted linguist resumes for a large DEA bid; evaluated and scored candidates' experience and credentials. Performed copy edits and QA for narrative sections. March 2012 Editor, Risk Assessment Report, Remotely for Deloitte in Behalf of USAID and the Rwandan Ministry of Health Edited a 100-plus-page Stage 2 Risk Assessment summary report for the Ministry, focused on the Kabgayi School of Nursing and Midwifery (KSNM). Public Financial Management, or PFM, areas included Budgetary Systems, Budget Execution, Procurement, Human Resources and Payroll, Ordering and Payment of Invoices, Information Technology, and Control Environment. Jan. 2012 Proposal Editor, Remotely for Jim Bos LLC - Sustainable Elevator Consulting, Plano, Texas Performed edits and QA for a proposal to the Transportation Research Board of the National Academies regarding airport elevators and escalators. Since Nov. 2011 Proposal Editor on Call, Remotely for CSC, Fort Worth, Texas and DoD Schools, Germany Edited proposal materials for legacy aircraft maintenance at NASA, and for the National Data Buoy Center (NDBC); edited an IT white paper for DoD Dependent Schools, Europe. Sept., Oct. 2011 Proposal Editor/Writer, Vangent, Inc./General Dynamics IT, Arlington, Virginia Edited and rewrote executive summary, technical section, key personnel resumes and past performance for bids to the University of California and OPM; other material as required. July 25, 2011 Proposal Editor, Indus Corp., McLean, Virginia Edited key personnel resumes and other materials as required. June 29 to July 8, 2011 Writer-Editor, Business Process Reengineering, Thomas & Herbert Consulting LLC, Rosslyn, Proposal Coordinator, Editor, Writer Page 3 Charles Stevenson Tel. 571-594-0560 Virginia, for HUD Reorganized and rewrote the 150-page Business Process Reengineering report, The Future State of Acquisition at HUD, for HUD's Office of the Chief Procurement Officer, or OCPO. The report focused on research, findings, the business case for change, recommendations, and a high level implementation plan. Jan. 10 to 12, 2011 Proposal Editor, CACI, Elkridge, Md. and Arlington, Virginia Edited key personnel resumes, small business and transition plans for DoD proposals. Sept. 2010 to Jan. 2011 Contract Documents Editor, QC and QA, LightSquared, Reston, Virginia Sole editor on a team creating 1,000-plus pages of contract documents for a very large 4G LTE satellite and terrestrial wireless broadband deployment teamed with Nokia Siemens Networks, with emphasis on complex and detailed performance, technical, governance, management and legal issues. Coordinated the documents' review cycle on SharePoint. Nov. 2009 to June 2010 Proposal Coordinator, Editor, Writer, Iron Mountain Government Services (IMGS), Ashburn, Virginia Performed a number of roles in this six-months-plus assignment, working in close cooperation with marketing and management colleagues locally, and at IM corporate headquarters. • Coordinated the activities and deliverables for the overall team, including management, service area marketing, SME, writing, and production and delivery personnel. • Analyzed incoming RFPs and RFQs for the requirements for planning, preparing and scheduling the bid. Prepared, maintained and distributed detailed bid compliance and component milestone checklists, identifying and. Identified and collected standard components, such as subcontracting plans and ORCA certification. Monitored project status and the team's compliance with these requirements, following up on schedule slippage as needed, as the bid evolved. • Determined and prepared for production and delivery, electronic, hardcopy, or both. Focused on the document's visual quality and elegance, as well as accuracy and completeness of contents. Coordinated printing and delivery with the vendor Mimeo.Com. • Maintained the SharePoint proposal repository. • Coordinated and performed process improvement, document QC and QA, editing, formatting, review and version control of original and "boilerplate" documents. Specialties: Key personnel resumes, past performance materials, and corporate capabilities by NAICS code. • RESULTS: Prepared bids to organizations including FDIC, SSA, NSA, VA, the US Navy; coordinated IMGS' bid for MOBIS certification. Won repeat and original business. Performed process development and improvement. Aug.13, 2009 Proposal Editor, STG, Reston, Virginia July 2009 Proposal Resume Writer, General Dynamics IT (GDIT), Chantilly, Virginia Researched, wrote and edited intelligence community key personnel resumes for intelligence educator and logistics personnel. Interviewed candidates in detail by phone; wrote and edited resumes; included candidate and management comments. May 11 to 19, 2009 Proposal Editor, Temeku Technologies, Herndon, Virginia Edited and formatted the technical and cost volumes, including BOEs, for a bid to the US Coast Guard. Managed document review, CM, version control and QA. Feb. 23, 24, 2009 Proposal Editor, Northrop Grumman IT, McLean, Virginia Edited and organized key personnel resumes and past performance narrative for a bid to the US Army Corps of Engineers. Sept. 1, 2, 2008 Proposal Editor, STG, Reston, Virginia Joined a last-minute, two-day surge team for editing proposal narrative and key personnel candidate resumes for a global payroll management IT system bid to the Department of State. Proposal Coordinator, Editor, Writer Page 4 Charles Stevenson Tel. 571-594-0560 May to July 2008 Proposal Researcher and Writer, SAIC, Vienna, Virginia Researched and wrote past performance technical response theme narrative and checked RFP compliance for management, technical and transition responses of a document declassification bid to the intelligence community. Wrote appendix summaries for an enterprise IT development bid to the FDA. Researched, organized, and wrote key personnel resumes. Nov. 2007 into Jan. 2008 Proposal Researcher and Writer, TKC Technical, Fairfax, Virginia Researched, wrote, edited and organized corporate past performance contract and task order information to enhance speed, accuracy and completeness of repository search and retrieval. Oct. 2006 Proposal Writer and Editor, Verizon FNS, Ashburn and Reston, Virginia Researched and wrote past performance and key personnel resume material for large classified US government communications and networks. Oct. to Dec. 2005 Writer/Proposal Writer, MVM Inc., Vienna, Virginia Wrote and edited past performance, key personnel, and capability proposal copy for federal government physical security and law enforcement bids, domestic and international. Sept. 2005 Proposal Writer and Editor, Calnet Inc., Reston, Virginia Wrote and edited proposal copy for overseas Homeland Security activities. June 2005 Proposal Writer and Editor, RS Information Systems, Inc. (RSIS), McLean, Virginia Researched, wrote and edited prospective partners' past performance and key personnel materials. Sept. to Dec. 2004 RFP Writer, Pre-merger Nextel Communications, Reston, Virginia A contract position in a complex team organization that developed a large wireless RFP in a dynamic environment. Performed research, formatting, editing, version control, and QA for the vendor roadmap development module. Weighted and prioritized individual questions and requirements. Edited and maintained the Scoring Guidelines and Procedures guide. In other activities, managed iterations of comments and changes for business negotiation documents, and wrote management process presentation materials. Aug. 2003 Proposal Writer and Editor, INNOLOG, McLean, Virginia Winter 1995-96 Proposal Writer, PESystems, Herndon, Virginia Summer 1995 Proposal Editor, Lockheed Martin, Reston, Virginia Summer 1994 Proposal Writer / Editor, Digital Systems Research, Arlington, Virginia; Proposal Writer / Editor / Production, Proposal Factory and PSC, Fairfax, Virginia Summer 1993 Proposal Writer, Federal Data Corporation, Bethesda, Maryland Sept. 1992 Proposal Editing and Production, PRC, McLean, Virginia Aug. 1992 Proposal Writer, Proposal Factory and Atlantic Research (ARC), Springfield, Virginia July 1992 Proposal Writer, Centel Federal Systems, Reston, Virginia June, July 1991 Proposal Editor, IBM Federal Systems, Manassas, Virginia Winter 1988-89 Proposal Writer and Graphics Author, The Proposal Factory, for ISN, Bethesda, Maryland Aug.1987 Proposal Copy Editor, Honeywell FSO, Herndon, Virginia Non-Proposal Technical Publications Work History Available on Request in the Appendix Proposal Coordinator, Editor, Writer Page 5 Charles Stevenson Tel. 571-594-0560 Charles Stevenson Tel 571-594-0560 Appendix: Contract Proposal and Technical Document Coordinator, Writer and Editor Technical Publications Work History March 2012 Technical Editor, Remotely for Deloitte in Behalf of USAID and the Rwandan Ministry of Health Edited and QC’ed a 100-plus-page Stage 2 Risk Assessment summary report for the Ministry, focused on the Kabgayi School of Nursing and Midwifery, or KSNM. Public Financial Management, or PFM, areas included Budgetary Systems, Budget Execution, Procurement, Human Resources and Payroll, Ordering and Payment of Invoices, Information Technology, and Control Environment. June 29 to July 8, 2011 BPR Writer, Thomas & Herbert Consulting LLC, Rosslyn, Va., for HUD Reorganized and rewrote the 150-page Business Process Reengineering report, The Future State of Acquisition at HUD, for HUD's Office of the Chief Procurement Officer, or OCPO. The report focuses on research, findings, the business case for change, recommendations, and a high level implementation plan in the five key areas of Organization and Management Structure, Workforce and Training, Policy, Processes, and Information Technology. Mar. 21 to Apr. 15, 2011 Technical Writer and Editor, Windward ITS, Herndon, Va. Documented a series of workflow procedures for automated cloud computing virtual and physical machine provisioning and management. Supported developers from Windward and CA Technologies. Sept. 2010 to Jan. 2011 Editor, QC and QA, LightSquared, Reston, Va. Served as the sole editor on a team creating 1,000-plus pages of contract documents for a very large 4G LTE satellite and terrestrial wireless broadband deployment with Nokia Siemens Networks, with emphasis on complex and detailed performance, technical, governance, management and legal issues. Coordinated the documents' review cycle on SharePoint. Created, edited and maintained presentations in PowerPoint. Sept.14 to 29, 2009 Technical Editor, iGov, McLean, Va. Edited the complex, 100 page data, voice, and video communications Technical Master Plan for the DHS HQ campus at St. Elizabeth's, detailing security and virtualization issues, advantages, requirements and technologies. Oct. and Nov. 2008 Technical Writer and Editor, Freddie Mac, McLean, Va. Edited and organized Performing Loans keystroke procedures for Freddie Mac; updated them on The BCI Group's "The Manager"™ repository tool suite. Jan. into Mar. 2007 Technical Writer, WRSystems Ltd., Fairfax, Va. Wrote Deltek Costpoint payroll procedures for both fulltime and occasional users, enabling WRSystems to satisfy DCAA audit requirements while qualifying for additional federal contracts. June to Sept. 2006 Technical Writer, Northrop Grumman Health Solutions, Chantilly, Va. Created and maintained documents for developers, installers and users of US military medical care IT systems worldwide, in a department undergoing post-acquisition organizational change. Member of a four-person team working to standardize formats and procedures for document development. Feb. 2006 Technical Writer, EyakTek, with Windward CG and AC Technologies, Dulles, Va. Documented the pre-installation setup of WAN server enclaves for the US Navy's SPAWAR. Proposal Coordinator, Editor, Writer Page 6 Charles Stevenson Tel. 571-594-0560 June, July 2004 Technical Writer, CSSI, Bethesda, Md. Developed document standards and procedures and introduced Reader Focused Writing (RFW) and the federal government's Plain Language Initiative in this small ISO 9001 shop. Wrote and edited contract deliverables. Feb. 2004 Technical Writer and Editor, NTT Verio, N. Springfield, Va. Call center procedures for a post-acquisition international enterprise customer support center. Dec. 2001 to Mar. 2002 Writer and CMM Level 2 Librarian, Bart & Associates, Inc., Bethesda, Md. Created and began populating an online library for this small 8(a) firm's successful CMM Level 2 bid. 1998 to 2001 QA Analyst and Writer, Lockheed Martin Technical Services, Woodlawn, Md. Document QA and QC for a group of 25 managers reporting to SSA counterparts during this shop’s successful preparation for CMM Level 3 certification. Advised experienced developers and project managers on new documentation standards, procedures and shortcuts. Reviewed and edited additional Lockheed Martin work products, documents and presentations as the need arose. 1997 to ‘98 Technical and HTML Writer, Sylvan Learning Systems, Baltimore, Md. Designed, wrote, and maintained successive versions of the Help Desk Procedures Guide for tech support phone center personnel, on and off line. On own initiative, launched Sylvan's "Brown Bag" seminars. Writer / Editor, Ernst & Young, Bethesda, Md. Documented a financial management software package; reviewed and validated user procedures and online help files. 1996 ECP Writer, GTSI, Chantilly, Va. Reports documenting IC4I Ethernet LAN components’ compliance with specs for the USAF. Series of Very Short Assignments, Including: 1. Technical Writer, Red Cross, Rosslyn, Va. Edited and maintained procedures for tracking and reporting on contaminated blood supplies. 2. Technical Writer, NPRI, Fairfax, Va. Edited and maintained training procedures for the Mellon Bank's phone center. Technical Writer, Moffett, Larson & Johnson (MLJ), Arlington, Va. HW and SW manuals for cellular and wireless engineering. Technical Publisher, TRW, Greenbelt, Md. For a high-pressure, mixed transitional team contract startup with Goddard Space Flight Center, set up and maintained the tech library and its online catalog. Drafted and implemented formatting guidelines and templates for QA and production of TRW deliverables, and procedures for document traffic with the customer. Technical Writer / Editor, Shimadzu Scientific Instruments, Columbia, Md. Re-wrote “raw” technical translations from Japanese into useable English. Technical Writer, Trident Document Systems, Landover, Md. User documentation for tracking FDA status of pharmaceutical products. 1993 Technical Writer, Baltimore Gas & Electric, Baltimore, Md. Reference manuals and online help for custom business and marketing applications in Gupta and PowerBuilder. 1992 Technical Writer, LaDorn Systems, Landover, Md. Production QA and security procedures and auditable forms for handling confidential GSA material. Proposal Coordinator, Editor, Writer Page 7 Charles Stevenson Tel. 571-594-0560 Technical Writer, Naval Medical Center, Bethesda, Md. LAN and WAN installation survey documents. Technical Writer, Bell Atlantic Telephone, Greenbelt, Md. User manual for a CLIPPER-based production scheduling system. Technical Writer, Power Computing, Fairfax Va. Documents for a Novell LAN at Headquarters, Army Corps of Engineers. 1991 Presentation Graphics Author, Battelle Crystal City, Va. Designed, created, and edited management briefings and presentations supporting Navy CALS. Technical Writer, Intelsat, Washington, DC. Assembled and edited a computer systems spec for satellite traffic planning and management. Technical Editor, IBM Federal Systems, Bethesda, Md. Edited user and system documentation for BookManager READ/MVS, an online document system. 1989-90 Standards Analyst/Technical Writer, RoadNet/UPS, Timonium, Md. Researched, developed, and published employee orientation and user procedures for email, telephone, hypertext and other systems for UPS’ dedicated client-server startup in Timonium, Md. Documented the SW development life cycle and QA standards, guidelines and forms, hardcopy and on line. 1987-88 Presentations and Graphics, Grumman Space Station PSC, Reston, Va. Created engineering and management briefing packages, reports, functional schematics, tables, and statistical graphics for engineering, management, government, and congressional audiences. 1987 Technical Writer, Institute for Modern Procedures, Alexandria, Va. Researched and created user manuals for an inventory management system conversion. 1986-87 Technical Writer / Editor, USPS, Lanham, Md. Researched, wrote, and maintained new and existing user documentation for USPS nationwide. 1986 Technical Writer, Engineering Research Associates, Vienna, Va. Researched and produced manuals for five levels of user for USAF's Sentinel Bright I, a CBI system for cryptologic linguists. 1984-85 Technical Writer / Editor, Calculon Corp., Germantown, Md. Wrote system user, training, and maintenance manuals for DOE. 1983-84 Technical Writer / Trainer, Kinton, Inc., Bailey's Crossroads, Va. • Created and validated ground combat subcourses for the US Army Corps of Engineers. • Designed, researched, wrote, and produced a modular users desk guide for a secure global database system for managing Army materiel. Wrote prescript for training video. • Trained ADP-naive clerical users on line at National Institutes of Health (NIH) for DELPRO, a large procurement management system; manned a user hotline for trainees. Shortened average training period from five days to three days. 1982-83 Business Researcher / Writer, Design and Funding, Inc., Baltimore, Md. Researched and wrote business feasibility studies and recommendations for proposed new products and services. 1981-82 Resume Writer, American Resume Service, Springfield, Va. Proposal Coordinator, Editor, Writer Page 8 Charles Stevenson Tel. 571-594-0560
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