Good Mobile Manager 2.6.0.801 Release Notes Updated 01/23/15 Overview .......................................................................................................................................... 1 Good Mobile Manager Version 2.6.0.801 (Feature Release) (12/16/14)................................................ 2 New in This Release .................................................................................................................... 2 Issues Resolved - GMC ............................................................................................................... 2 Open Issues - GMC ..................................................................................................................... 2 Good Mobile Manager Version 2.6.0.795 (Feature Release) (12/16/14) ............................................ 4 New in This Release .................................................................................................................... 4 Issues Resolved - GMC ............................................................................................................... 4 Open Issues - GMC ..................................................................................................................... 4 Good Mobile Manager Version 2.5.3.723 (Service Release) (08/04/14) ............................................ 5 New in This Release .................................................................................................................... 5 Good Mobile Manager Version 2.5.2.701 (Service Release) (07/23/14) ............................................ 6 New in This Release .................................................................................................................... 6 Issues Resolved - GMC ............................................................................................................... 6 Good Mobile Manager Version 2.5.0.672 (Feature Release) (04/28/14) ............................................ 6 New in This Release .................................................................................................................... 6 Issues Resolved - GMC ............................................................................................................... 6 Open Issues - GMC ..................................................................................................................... 7 Good Mobile Manager v2.4.2.610 (Service Release) (03/07/14) .......................................................... 8 In This Release ............................................................................................................................ 8 Issues Resolved – GMC .............................................................................................................. 8 Good Mobile Manager v2.4.1.539 (Service Release) (10/22/13) .................................................... 8 New In This Release .................................................................................................................... 8 Issues Resolved – GMM/GMC .................................................................................................... 8 Good Mobile Manager v2.4.0.501 (Feature Release) (08/13/13) ................................................... 9 New In This Release .................................................................................................................... 9 Issues Resolved ........................................................................................................................... 9 Good Mobile Manager v2.3.2.3 (Service Release) (07/10/13)............................................................ 10 Good Mobile Manager v2.3.0.402 (Feature Release) (01/31/13) ................................................. 10 New In This Release .................................................................................................................. 10 Issues Resolved ......................................................................................................................... 11 Good Mobile Manager v2.2.0.315 (Service Release) ................................................................... 11 Upgrading from Build 2.2.0.299 to Build 2.2.0.315 .................................................................... 11 Issues Resolved ......................................................................................................................... 11 Open Issues ................................................................................................................................... 12 Overview Good Mobile Manager provides an easy, secure, and comprehensive way to manage mobile devices. By accessing a universal dashboard (Good Mobile Control Console) through any Web 1 © Good Technology 2013. All rights reserved. browser, IT administrators can instantly access supported smartphones, tablets and handheld devices in their mobile fleet. Good Mobile Manager is supported by the Good Mobile Control Server (as are Good Technology’s Good for Enterprise products). The Good Mobile Manager version number will always reflect the current Good Mobile Control Server version. In the “Open Issues” section of these notes, the listed issues have not been sufficiently resolved in this release and will be addressed in a future release. The issues are identified by component and a brief description is given. A workaround is provided if it is available. For more information, contact your Good representative. Good Mobile Manager Version 2.6.0.801 (Feature Release) (12/16/14) New in This Release • • Support for Windows Pro 8.1 Various features that apply only to Good for Enterprise Issues Resolved - GMC Component GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC Issue Unable to upgrade from Good Mobile Managerv2.3.x. Users from Bidirectional external trust forest not able to connect to Self Service portal. Policy import from source GMC to destination GMC with different time zone results not working. Move optimizations if moving from 2.5.1.683 to higher versions. Welcome Email Support for Japanese Character-set. Handheld Page fix where list of devices can disappear randomly. Export Statistics Report optimization. SSO login will not work if trying to use the configured browser from the localhost machine itself. With SSL set to On for all LDAP connections between GMC and AD, all domains remain visible but all search operations against unsecure domains will fail. Unicode characters are not supported in device names. POODLE SSL fixes. Custom apps display bundle name vs display name. If a GC database is down, the status indicator on the Settings > Enterprise Servers page remains green. Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restrictionrelated queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail. Tracker FIRST6924 FIRST7351 FIRST7385 FIRST7485 FIRST7607 FIRST7723 FIRST7579 GMC-1175 GMC-2963 GMC-3273 GMC-3841 GMC-3859 GMC-3905 MDM-94 Open Issues - GMC Component GMC Issue "OutOfMemoryError" while executing iOSMDM test 2 © Good Technology 2013. All rights reserved. Tracker GMC-3035 GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC with 36000 devices. Self Service in Office 365 cloud environments is not supported. [Domino] Unable to add Unicode users to roles when there is no mailbox, using Domino Dir.Auth. No re-sync and cannot receive email after moving user from GMM 7.2 to 8.1, then to 8.2, while handheld is not connected. Upgrading GMC from 2.5 to 2.6 with 8.3 GMM present, some new database fields for EWS/SQL GMM and all new database fields for EWS/BDB are not be displayed on Server info page. Email address does not update in OTA email when resent from GMC When moving Windows 8 devices to a new GMC, the source GMC completed-moves log does not display successfully completed actions. If the GMC has a policy that is >8k in size and the “Enable automatic import of users” into Good Control server is enabled on the GMC side, then during the Easy Activation process, there is a Policy Retrieval error as the retrieval fails. When an Easy Activation process times out on a device, the GMC handheld log may indicate success. Old email address shown in compliance email notification. If an admin edits a user’s SMTP address in Exchange, rather than adding a new address for the user in Exchange, GFE reset cannot finish re-sync. GFE cannot be used in this state. Easy activation fails after changing a user’s email address. Policies dynamically created in Good Control as part of the GMC automatic-import feature may be named incorrectly. If the GC certificate is missing on the GMC host machine, you will be unable to remove the GC on the GMC Settings > Enterprise Servers page. Workaround: Use Replace on the Enterprise Server page for the GC and replace the GC with itself or another. If a GC database is down, the status indicator on the Settings > Enterprise Servers page remains green. Scheduled reports of the same frequency type are send at once even if date requirement is not met. An SMTP-changed user whose OTA PIN has expired can still provision their device using old mail with expired PIN, but not using a newly generated pin. Once an Application Management policy template is assigned to a policy, the policy cannot be reverted to No Template (custom settings). The workaround is to create a new, empty template and assign it to the policy. 3 © Good Technology 2013. All rights reserved. GMC-3246 GMC-3298 GMC-3367 GMC-3687 GMC-3797 GMC-3829 GMC-3837 GMC-3839 GMC-3845 GMC-3852 GMC-3858 GMC-3886 GMC-3898 GMC-3905 GMC-3912 GMC-3917 GMC-3923 Good Mobile Manager Version 2.6.0.795 (Feature Release) (12/16/14) New in This Release • • • • Support for 3rd party Auth Delegates Support auto-import of users from GMC to GC via Easy Activation Support Windows Pro 8.1 Support Easy Activation after email address change* Issues Resolved - GMC Component GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC Issue Unable to upgrade from Good Mobile Managerv2.3.x. Users from Bidirectional external trust forest not able to connect to Self Service portal. Policy import from source GMC to destination GMC with different time zone results not working. Move optimizations if moving from 2.5.1.683 to higher versions. Welcome Email Support for Japanese Character-set. Handheld Page fix where list of devices can disappear randomly. Export Statistics Report optimization. SSO login will not work if trying to use the configured browser from the localhost machine itself. With SSL set to On for all LDAP connections between GMC and AD, all domains remain visible but all search operations against unsecure domains will fail. Unicode characters are not supported in device names. Custom apps display bundle name vs display name. If a GC database is down, the status indicator on the Settings > Enterprise Servers page remains green. Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restrictionrelated queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail. Tracker FIRST6924 FIRST7351 FIRST7385 FIRST7485 FIRST7607 FIRST7723 FIRST7579 GMC-1175 GMC-2963 GMC-3273 GMC-3859 GMC-3905 MDM-94 Open Issues - GMC Component GMC GMC GMC GMC GMC Issue "OutOfMemoryError" while executing iOSMDM test with 36000 devices. Self Service in Office 365 cloud environments is not supported. [Domino] Unable to add Unicode users to roles when there is no mailbox, using Domino Dir.Auth. No re-sync and cannot receive email after moving user from GMM 7.2 to 8.1, then to 8.2, while handheld is not connected. Upgrading GMC from 2.5 to 2.6 with 8.3 GMM present, some new database fields for EWS/SQL GMM and all 4 © Good Technology 2013. All rights reserved. Tracker GMC-3035 GMC-3246 GMC-3298 GMC-3367 GMC-3687 GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC new database fields for EWS/BDB are not be displayed on Server info page. Email address does not update in OTA email when resent from GMC When moving Windows 8 devices to a new GMC, the source GMC completed-moves log does not display successfully completed actions. If the GMC has a policy that is >8k in size and the “Enable automatic import of users” into Good Control server is enabled on the GMC side, then during the Easy Activation process, there is a Policy Retrieval error as the retrieval fails. When an Easy Activation process times out on a device, the GMC handheld log may indicate success. Old email address shown in compliance email notification. If an admin edits a user’s SMTP address in Exchange, rather than adding a new address for the user in Exchange, GFE reset cannot finish re-sync. GFE cannot be used in this state. Easy activation fails after changing a user’s email address. Policies dynamically created in Good Control as part of the GMC automatic-import feature may be named incorrectly. If the GC certificate is missing on the GMC host machine, you will be unable to remove the GC on the GMC Settings > Enterprise Servers page. Workaround: Use Replace on the Enterprise Server page for the GC and replace the GC with itself or another. If a GC database is down, the status indicator on the Settings > Enterprise Servers page remains green. Scheduled reports of the same frequency type are send at once even if date requirement is not met. An SMTP-changed user whose OTA PIN has expired can still provision their device using old mail with expired PIN, but not using a newly generated pin. Once an Application Management policy template is assigned to a policy, the policy cannot be reverted to No Template (custom settings). The workaround is to create a new, empty template and assign it to the policy. Good Mobile Manager Version 2.5.3.723 (Service Release) (08/04/14) New in This Release • This release does not affect Good Mobile Manager. 5 © Good Technology 2013. All rights reserved. GMC-3797 GMC-3829 GMC-3837 GMC-3839 GMC-3845 GMC-3852 GMC-3858 GMC-3886 GMC-3898 GMC-3905 GMC-3912 GMC-3917 GMC-3923 Good Mobile Manager Version 2.5.2.701 (Service Release) (07/23/14) New in This Release • Corrects network-failure problems that occur during new provisions. Issues Resolved - GMC Component GMC Issue Large number of network failures during new provisions. Tracker FIRST-7246 Good Mobile Manager Version 2.5.0.672 (Feature Release) (04/28/14) New in This Release Policy Import/Export Secure LDAP Connections (SSLv3/TLS1.x) between GMC and AD Scheduled Reports Compliance Alert Notifications Web Services APIs for User Self Service Actions 64-bit JVM Support Support for Cloud-based AD (O365) Issues Resolved - GMC Component GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC Issue Moving a user to a different server immediately after that user performs an OTAP may result in a server crash and restart. The pages of unmanaged applications downloaded from Good are not localized. Users who select the “Visit Application Catalog” option on their device will find the list of available applications displayed in English. Errors will occur if the SQL Server JDBC driver is installed on the target machine for GMC installation. Workaround: The installer is probably looking into the wrong location to find sqljdbc_auth.dll. Try searching for sqljdbc_auth.dll on the machine and you will probably find one of the locations to be a system path such as C:\Windows\SysWOW64. Browse to the path and rename sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the GMC installation. InstallShield threw errors when attempting to install MS SQL Native Client and CLI utilities. The quantity displayed of provisioned and unprovisioned devices on the Home page maybe be incorrect due to the presence of managed clientless devices. Exporting all handhelds may run up to 20% slower. An unmanaged application will not push to the device after upgrade until the existing managed app policy is pushed or modifed to trigger the action. This can take up to 12 hours after the upgrade. A User Rejected/Cancel action on the device to install a managed app results in an incorrect Status/Action displayed in GMC. VPN configuration using a combination of IPSEC Shared Secret and Hybrid Authentication settings is not supported. Deleting a trusted GMC throws error: "The remote GMC 6 © Good Technology 2013. All rights reserved. Tracker 113611 110172 GMC-925 110022 GMC-914 109824 GMC-903 109159 GMC-875 107547 103764 GMC-582 101160 GMC-492 71520 GMC-3 GMC-1435 GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC 'https://GFEQA3.GFEQA.qagood.com:19005/' was not verified. Self Service: clicked Send Activation PIN and I got 2 welcome emails Upgrading GMC from R6 SR1 to R8 trunk: failed to start due to DB upgrade scripts Setup was NOT able to install Microsoft SQL Server Express.." error message occurred while installing GMC IS2012 v2.4.0.501 on Windows 2012 environment Web Services API for role assignment fails for users outside of GMC Domain. Failing to send service notification alert for bulk users in GMC Handhelds spread out in multiple pages within GMC. GMC fails to grant role to users with Turkish user_name MDM Profiles fails to re-install after user manually removes it. GMC failed to connect to SQL server under special circumstances. Handheld ID missing for Export Statistics. GMC CLI tool - Code optimization Fix. Self Service Portal - Unlock Device fails. One or more source GMM servers appear to be offline. Handheld move operation for offline GMM servers will fail with: “Click OK to continue or Cancel to abort the action." However, the move is successful. If you receive an “Illegal Key Size” error while importing an iOS MDM certificate into Good Mobile Control via Certificates > Upload Signed Certificate, refer to http://good.custhelp.com/app/answers/detail/a_id/741 for a solution to the problem. You will need to install the Unlimited Strength JCE (jar files). GMC-1439 GMC-1490 GMC-1503 FIRST-5628 FIRST-5733 FIRST-5880 FIRST-5953 FIRST-5964 FIRST-6044 FIRST-6126 FIRST-6345 FIRST-6558 Open Issues - GMC Component GMC GMC GMC GMC GMC GMC Issue Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restriction-related queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail. The status of a managed application is not displayed correctly if "Auto Uninstall" in unchecked. SSO login will not work if trying to use the configured browser from the localhost machine itself. IE Browser Timeout encounters a password failure when attempting to login again. Upgrading GMC from 2.3.1.430 to 2.4.0.501 fails. GMC With SSL set to On for all LDAP connections between GMC and AD, all domains remain visible but all search operations against unsecure domains will fail. Support for 35k Handhelds requires heap size of 2GB or higher. GMC Send service notification not functional. GMC Unicode characters are not supported in device names. 7 © Good Technology 2013. All rights reserved. Tracker 103117 110205 GMC1175 GMC1207 GMC1490 GMC2963 GMC3035 GMC3257 GMC3273 GMC GMC GMC GMC GMC GMC does not support exporting the compliance status for WP8 devices Adding a Self-Service user on a non-primary domain will result with a "User could not be found" error message. GMC only supports adding HH on the Primary domain On a clean Windows2008 SP2 32-bit system, Windows PowerShell may be absent. In this case, the GMC installer will not install SQL Server Management Studio You will need to install Powershell and the Management Studio. Policy names that include Unicode characters (Chinese/Japanese/Arabic) are not displayed correctly. The handheld import/export functions are not supported for WP8. GMC3278 GMC3303 GMC3376 GMC3387 ----- Good Mobile Manager v2.4.2.610 (Service Release) (03/07/14) In This Release This service release addresses a security issue in the Good Mobile Control (GMC) Server that can result in updated compliance rules files not being pushed to the Good For Enterprise clients.This issue was introduced in the 2.4.0 release, so any GMC server at this version or newer should be updated. (GMC-3194) This does not impact Good Mobile Manager clientless handheld use. Also in this release: • iOS CloudKeyChainSync restrictions are available. • The following open issues have been resolved. Issues Resolved – GMC Component GMC GMC GMC GMC GMC Issue Improved the performance of the software export function. Fixed the Server name to display ServerName in GMC, rather than SerialNumber.ServerName. The same domain capabilities are now visible to the Web Service API as to the default SSP. Issue resolved with GMC upgrade that caused an Appcrash. Good Messaging Domino directory service auto-start issue resolved. Tracker GMC2736 GMC2776 FIRST5628 FIRST5752 FIRST5939 Good Mobile Manager v2.4.1.539 (Service Release) (10/22/13) New In This Release This release includes new features and addresses customer-reported and known issues. Issues Resolved – GMM/GMC Component GMC GMC Issue GMC event log descriptions not displaying in event viewer. Handheld reports for device type output text in format as seen on 8 © Good Technology 2013. All rights reserved. Tracker FIRST4890 FIRST- GMC NOC rather than user-friendly format. GMC-to-GMC move user failed due to out-of-memory issue. GMC GMC load page fails after remote wipe. GMC GMC service crashes while running exportsoftware report. GMC GMC GMC will not upload a different application file type with the same name. GMM server names truncated in GMC. GMC Issues with Kerberos SSO on GMC. GMC Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restriction-related queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail. Filled in column content for Title, Location, and Mail Server for Handheld Users report. GMC 5406 FIRST5523 FIRST5543 FIRST5582 FIRST5604 FIRST5660 FIRST5692 MDM-94 GMC1524 Good Mobile Manager v2.4.0.501 (Feature Release) (08/13/13) New In This Release • • • • • • • • • • • • • • • • Support for moving users between GMCs Ability to view additional account details when searching for users and filtering for bulk actions Ability to use separate email template when regenerating PIN Auto-send reminders for pending activations Improved role-based access control (expanded rights on the Roles tab) HTML-based welcome and regeneration emails Kerberos-based Single Sign-on Good Support guided access to server logs Automated non-compliance actions when MDM profile is removed from iOS devices. iOS MDM profile re-enrollment is no longer required when moving users between policy sets Automated removal of device restrictions, configs (WiFi/VPN/EAS), and apps when iOS MDM-enabled device is removed (deleted) from GMC or the MDM policy checkbox is unchecked Search, add, distribute apps in non-US Apple App Stores Reset device password Single-click action for regenerating or resending PIN Ability to view activation PIN Upgrade to JRE 7 (GFE command-line utilities now require JRE 7) Issues Resolved Component GMC GMC Issue A User Rejected/Cancel action on the device to install a managed app results in an incorrect Status/Action displayed in GMC. An unmanaged application will not push to the device after upgrade until the existing managed app policy is pushed or modifed to trigger the action. This can take up to 12 hours after the upgrade. 9 © Good Technology 2013. All rights reserved. Tracker 101160 103764 GMC GMC GMC GMC GMC GMC GMC Exporting all handhelds may run up to 20% slower. The quantity displayed of provisioned and unprovisioned devices on the Home page maybe be incorrect due to the presence of managed clientless devices. InstallShield threw errors when attempting to install MS SQL Native Client and CLI utilities. Errors will occur if the SQL Server JDBC driver is installed on the target machine for GMC installation. Workaround: The installer is probably looking into the wrong location to find sqljdbc_auth.dll. Try searching for sqljdbc_auth.dll on the machine and you will probably find one of the locations to be a system path such as C:\Windows\SysWOW64. Browse to the path and rename sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the GMC installation. The pages of unmanaged applications downloaded from Good are not localized. Users who select the “Visit Application Catalog” option on their device will find the list of available applications displayed in English. HTML welcome email will not be sent in an Exchange 2003 environment; text welcome email is sent fine. Workaround: In mixed environments, send HTML welcome email via Exchange 2007. If you receive an “Illegal Key Size” error while importing an iOS MDM certificate into Good Mobile Control via Certificates > Upload Signed Certificate, refer to http://good.custhelp.com/app/answers/detail/a_id/741 for a solution to the problem. You will need to install the Unlimited Strength JCE (jar files) 107547 109159 109824 110022 110172 112673 Good Mobile Manager v2.3.2.3 (Service Release) (07/10/13) This release includes security enhancements. Good Mobile Manager v2.3.0.402 (Feature Release) (01/31/13) New In This Release This release includes new features, and addresses customer-reported and known issues: • • • • • • • • • • • Set up GMC with new IS2012 installer Prevue GE: Priority Access & General Access availability. Refer to the Prevue GE Priority Access Planning Guide for information on using this new service. All note open issue 111739 below. Ability to enable/disable Siri dictation via GMC policy New attributes for GMC Handheld List View HTML Email template: HTML-customizable activation Support new attributes for GMC Reports Support web based application catalog Support for new attributes for GMC CLI "Export Statistics" New Filters for GMC Handheld List View page Summary page/screen for each policy now supports new edit links: MDM, SMIME, iOS 6 MDM restrictions now support request to include the "EAP-TLS" option for Wifi profile in iOS Config 10 © Good Technology 2013. All rights reserved. Issues Resolved Component GMC GMC GMC GMC GMC GMC GMC GMC GMC GMC Issue GMC does not reflect true Inactive / Active status for handheld. Clicking Upload for an application in the Volume Purchased Applications list may generate an error. GMC takes too long to export software report. Unable to open GMC device detail pages after upgrading to 2.2. [iOS 6] MDM restriction applied to Youtube does not disable new standalone application. After logging into the GMC and choosing the handheld tab, processing takes a long time. It's possible to delete the child profile for iOS MDM if "Allow user to remove profile" is checked in GMC (before checking "Enable MDM Profile"). Unable to upload Apple VPP spreadsheets into GMC. The number in GMC compliance graph window will be inconsistent with the number of “Device out of compliance.” When clicking the number link, an error message will be displayed. Long delays or timeout in the GMC when attempting to view Paused Handhelds report or running Export Statistics report. Tracker 94546 103243 103394 104636 105247 105516 107166 107791 108710 109276 Good Mobile Manager v2.2.0.315 (Service Release) Upgrading from Build 2.2.0.299 to Build 2.2.0.315 If you are upgrading from version 2.2.0.299 to 2.2.0.315, note the following: all Application Management policy features in build 299 were not fully functional. To now fully pick up any Application Management policy settings that you made using build 299, wait at least 12 hours after upgrading to build 315 and then make and save a change (any change will do) to the Application Management settings, to trigger activation and fulfillment of any pending build 299 actions. Issues Resolved Component Issue Tracker GMC GMC upgrade fails when S/MIME is enabled and multiple policy sets use a common policy template. 102730 GMC Upgrading to GMC version 2.2 activates password policy for GFE users (Handheld Authentication Type = Password-protected) where existing policy sets had no password policy, (Handheld Authentication Type = None) 102906 GMC After upgrading to GMC version 2.2 the server is unresponsive when distributing enterprise apps to iOS devices under certain conditions. 102997/ 102998 GMC Usability enhancement: GMC users can select more than one apps to add to the enterprise app store when using the new feature to search Apple App Store within GMC. Added usability improvement when adding a single app. GMC Policy Template page is not available after downgrading GMC 11 © Good Technology 2013. All rights reserved. 103212 from version 2.2 to the earlier version. GMC IE8 browser-specific issue: GMC logs the user out when the user clicks the “Distribute” link for the Volume Purchase Program (VPP) feature. 103045 GMC An app that is distributed via the Volume Purchase Program (VPP) feature does not auto-uninstall when MDM profile is removed even when it is configured to do so. 103240 GMC GMC performance enhancements: Employed several techniques that resulted in significant scalability improvements. Open Issues Component GMC GMC GMC GMC GMC GMC GMC Issue VPN configuration using a combination of IPSEC Shared Secret and Hybrid Authentication settings is not supported. Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restriction-related queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail. The status of a managed application is not displayed correctly if "Auto Uninstall" in unchecked. [Domino] Error occurs when moving GMC databases to a different server. Workaround requires a manual registry change. A GMC configured for Kerberos Single Sign On via the GMC Settings > Login Settings page cannot be accessed from the machine it is installed on. IE browser timeout after half an hour will cause GMC password to fail upon reentry. Entering the password a second time is successful. Chrome and Firefox do not share this problem. Deleting a trusted GMC from the Move Handhelds page may fail with an error: “The remote GMC was not verified.” Retrying the operation will be successful Tracker 71520 103117 110205 GMC628 GMC1175 GMC1207 GMC1435 © Good Technology, Inc. 2001-2013. All rights reserved. Good, Good Technology, the Good logo, Good Mobile Messaging, Good Mobile Intranet, Good Mobile Defense, Good Mobile Application Services, GoodAccess, GoodInfo, GoodLink, and Powered by Good are trademarks of Good Technology, Inc. All other trademarks and service marks contained herein are the property of their respective owners. Good Technology, Inc., and its products are not related to, sponsored by, or affiliated with Research In Motion Limited. For information concerning other intellectual property rights of Good and others, go to www.good.com/legaldocs. 12 © Good Technology 2013. All rights reserved.
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