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This presentation reflects the direction Infor or Lawson may take
with regard to the products or services described herein, all of
which is subject to change without notice. This presentation is
not a commitment to you in any way and you should not rely on
any content herein in making any decision. Neither Infor nor
Lawson is committing to develop or deliver any specified
enhancement, upgrade, product, service, or functionality, even if
such is described herein. Many factors can affect Infor or
Lawson’s product development plans and the nature, content,
and timing of future product releases, all of which remain in the
sole discretion of Infor or Lawson. This presentation, in whole or
in part, may not be incorporated into any agreement. Infor and
Lawson expressly disclaim any liability with respect to this
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Infor Ming.le
Lunch and Learn Update
Emily Williams, Product Manager
January 2013
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Agenda
•
•
•
•
•
•
Introduction
Value Proposition
Ming.le use case
Ming.le key concepts
Roadmap & Organization
Q&A
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Introduction
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4 Technologies Driving Innovation
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Change in User Expectations
Transaction
oriented
Data entry driven
Action oriented
Reports and
inquiries
Analytics and intelligence
Reactive to
exceptions
PC access at work
Actions come to you
Email
communication
Social collaboration
Information driven
Mobile access on the
move
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The Disparate Enterprise
Applications
People
Machines
Data
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All powered by ION
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Meet Ming.le
Ming.le brings social collaboration, analytics and
business process management into one single platform
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Evolution
Path
INFOR 10x
INFOR 10
ION
ActivityDeck
INFOR
SocialSpace
ION
ContextApps
INFOR
Federation
Services
ION
Pulse
ION
Workspace
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Value Proposition
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Processes in an enterprise …
FLEXIBLE
PROCESSES
(e.g. workflow)
approvals
STRUCTURED
PROCESSES
(e.g. ERP)
PROCUREMENT
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Total Enterprise Processes
experts
experts
experts
email
chat
phone
UNSTRUCTURED
PROCESSES
(e.g. conversation, email,
chats, etc.)
####
FLEXIBLE
PROCESSES
(e.g. workflow)
##
approvals
STRUCTURED
PROCESSES
##
(e.g. ERP)
PROCUREMENT
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Gain full control of your enterprise
processes
UNSTRUCTURED
PROCESSES
MING.LE
experts
experts
experts
email
chat
phone
(e.g. conversation, email,
chats, etc.)
FLEXIBLE
PROCESSES
(e.g. workflow)
####
ION
##
approvals
STRUCTURED
PROCESSES
##
(e.g. ERP)
PROCUREMENT
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Ming.le use case
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Collaboration between
departments
UNSTRUCTURED
PROCESSES
CSR
Production
Manager
Maintenance
Manager
(e.g. conversation, email,
chats, etc.)
?
STRUCTURED
PROCESSES
SALES
MAINTENANCE
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@production: working on critical order for Ford – just noticed
this drop off in production on #IT00000123524. What can we
do?
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@maintenance: Maintenance team, I am guessing we must have some maintenance planned at this plant and that is why
production drops off. Any ideas?
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Drill to Maintenance Planning
Drill to Maintenance Planning
Board
Board
Follow
Search
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Fantastic – I will let the customer know! Thanks for the incredibly fast response from all of you.
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Captured collaboration and
business process
UNSTRUCTURED
PROCESSES
Production
Manager
CSR
Maintenance
Manager
(e.g. conversation, email,
chats, etc.)
✔
STRUCTURED
PROCESSES
SALES
MAINTENANCE
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Ming.le key concepts
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New Ming.le home page
• Includes ION Tasks and Alerts Feeds
• Bi-directional
• Actionable like in ActivityDeck
• For tasks, show Workflow Progress Indicator
• Drill-backs
• Can be forwarded in Posts feed
• Includes new Posts Feed
• All Posts
• ION Notifications
• Includes a place to embed BI / Analytics
• Navigational Icons
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Four new contextual Apps
1. Tasks Contextual App
• Behaves like described in home page
1. Alerts Contextual App
• Behaves like described in home page
1. Posts Contextual App
• Behaves like described in home page
2. Paparazzi Contextual App
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Current Library of Contextual Apps
Recommend Groups
Measure Converter
New Users
Shortcuts
Recommend
Colleagues
In-Context BI
Currency Converter
Twitter Tracker
Package Tracker
Alerts
Wolfram Alpha
Content Assistant
World Clocks
Context Viewer
Yelp
Countdown
Language Translator
Maps
Video Player
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Push work and manage by
exception
BUSINESS
EVENTS
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Everything in-context
Main App
Unlock effective business
decisions with context
apps
Context Apps
Context
Sharing
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Ming.le solution stack
MING.LE
requires
ION-PROCESS
ION WORK / SOCIAL
SPACE
ION FEDERATION SERVICES
JSON
CONTEXT
EVENTS
BODs
APPLICATION
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Roadmap & Organization
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Internal Pilot of SocialSpace
launches!
• Special Thanks to Robert MacCrate, Manjunath Ganimasty, and
Infor IT for making this a reality
• https://mingle.infor.com/SitePages/InforSuite.aspx
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A new product management team
MASSIMO CAPOCCIA
KAUSHAL VYAS
EMILY WILLIAMS
ION PROCESS
ION DESK
IFS
MING.LE
WORKSPACE
SOCIALSPACE
NICK BORTH
MOTION PLATFORM
MOTION APPS
ION ENTERPISE SEARCH
PAT O’CONNOR
WALTER PECILE
BOD GOVERNANCE
BOD REGISTRY
ION BUSINESS CONNECTORS
ION MAPPING TOOL
TRAINING PROGRAM
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Roadmap plan for first half 2013
RELEASES
MING.LE
Development
Ming.le 10x v11
May 31st , 2013
RELEASES
ION
Development
ION 10x v11
March, 2013
ION 10x v11.01
May 31st, 2013
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Roll-out plan for 2013
LA
Trainings
Sales / ICS
GA
InforU
Channel
Partners
Begin
April ‘13
May ‘13
May 31st
June /
July ‘13
June /
July ‘13
ROLLOUT
MILESTONES
RELEASES
Inforum
Ming.le 10x
31st May, 2013
Ming.le 10x
Fall 2013
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Training Curriculum
• Sales / Presales
• Introduction to Ming.le: what is it? Value proposition? What can you sell?
• Pricing Training
• Pre-sales
• Previous, plus:
• Ming.le Overview: key concepts, functionality, etc.
• How to demo Ming.le
• ICS / Partners
• Previous , plus:
• Architecture overview
• Installation
• ION Setup
• Security
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Infor Ming.le
Q&A
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