Download Report

DRUCE ESTATE MANAGEMENT
Whether your property is your home, a secondary home or an investment property, when it comes to choosing
the right managing agent, there are many aspects to take into account.
At Druce we offer a unique and innovative approach to management. Our friendly and approachable
professionals maintain high standards of integrity and professionalism, focusing on the creation of long term
client relationships achieved through the highest level of reliability and service.
Druce Estate Management has put in place processes and procedures to ensure that we deliver an efficient
and cost effective service. Our bespoke approach to management provides the flexibility to oversee all types
and size of property resulting in a diverse and growing portfolio from newly built developments through to
historic listed buildings.
All our staff are committed to continuing personal and professional development. We actively encourage
ongoing training and further education to ensure that our services and their practice remain compliant with
current standards and applicable legislation.
The Druce Estate Management team provides a variety of professional services as follows:
●
●
●
●
●
●
Estate Management
Property Management
Accountancy Services
Legal Services
Developer Services
Refurbishment
ESTABLISHED TRADITION
Druce was established in Marylebone in 1822, and has had a property presence in the area through the
majority of that time. In the mid 1980’s an office was also opened on Harrington Road, South Kensington.
After 25 years it moved to a superior location on Gloucester Road. Druce have recently opened an office in
London Bridge, next to The Shard, at the entrance to London Bridge main line and underground stations, on
St. Thomas Street. Our focus is on Prime residential property and new developments.
Druce is a voluntary member of the Association of Residential Management Agents and the Association
of Residential Letting Agents. Membership means we have to follow the highest standards of conduct
and professionalism.
ESTATE MANAGEMENT
At Druce we understand that all buildings are different
Druce manages a diverse range of property throughout the London area from newly built developments
through to period properties. We cater for blocks with a minimum of 2 apartments through to larger mixed
developments. That’s why our team provides a flexible range of services from part management through to the
more complex Estate Management role. By providing a bespoke service we can ensure a suitable package that
is competitively priced to cater for all your individual needs.
Our services include but not restricted to:
●
●
●
●
●
●
●
●
Budgeting and service charge collection
Ground rent collection
Health & Safety compliances
Contractor procurement
Staff management and training
24hr maintenance service
Scheduled property inspections
On-site meetings
Druce manage a number of lettings within our managed blocks, which naturally benefit from the advantages
of both building familiarity and enhanced communication. By eliminating the need for a third party, it is
proven that we can provide an efficient duel management service at a cost effective and competitive price.
PROPERTY MANAGEMENT
Druce makes property management easy
As a landlord you can be as involved or as removed from the day-to-day
management as desired, however we recognise that most residential landlords do
not always have the time to manage their tenanted properties. So, whether you
have one property or a whole portfolio we can assist with everything from rent
collection through to a complete refurbishment service.
We are committed to taking good care of your property with regular inspections,
efficient maintenance services and a 24hr emergency line as standard to guarantee
you with the peace of mind that your investment is in safe hands.
Our services include but not restricted to:
●
●
●
●
●
●
●
●
Rent collection
Overseas landlord tax
Repairs & maintenance
24 Hour emergency call out service
Electrical safety inspections
Gas safety inspections
Inventory checks for both in coming and out going tenants.
Overseeing Refurbishments
DRUCE ACCOUNTANCY SERVICES
Transparent, Trustworthy and Approachable
Whether you are a sole trader or a limited company, choosing an accountant is an important decision.
Make the right one and you have a partnership for life.
At Druce we offer a full range of business accountancy services, from book keeping & preparing accounts to
payroll & tax returns. These services are carefully tailored around your individual needs and circumstances
handling everything from creating a budget to pursuing arrears.
Our successful track record in collecting debts is achieved by our set processes and procedures with a low
tolerance approach to late payers. Therefore, if you are having difficulty making any payment it is vital that you
contact us immediately in order that we can discuss your options in a confidential and friendly environment.
Our services include:
●
●
●
●
●
Rent collection
Tenancy Deposit Schemes
Overseas Landlord Tax
Landlord annual returns
Year End Accounts
Service charge collection – We are obliged to collect your service charges in the accordance with the lease
terms and within the guidelines as set out in the Royal Institute of Chartered Surveyors Service Charge
Residential Management Code of Practice.
Ground Rent Collection – We can act on behalf of a freeholder to collect ground rents including issuing
demands compliant with all relevant legislation and chasing arrears with our dedicated credit control team.
Reserves for major works – Reserve funds are an integral part of the annual budgeting process.
Our Property Managers are trained and supported by the finance team to incorporate a 10 year financial plan
into each buildings Planned Maintenance Programme.
DRUCE LEGAL SERVICES
Affordable litigation is a specialty of our Legal Services. Our Property Managers monitor arrears weekly
working with the legal officer to recoup outstanding funds both efficiently and cost effectively.
Our legal Services team also oversees a multitude of different aspects within the property management
department as follows:
Sale Transfers
●
●
●
●
●
Preliminary Enquiries Pack for
Vendors/Purchasers/Re-mortgage
Notice of Transfer/Charge
Licence to Assign
Deed of Covenant
Licence to Alter
Litigation
●
●
●
●
●
Breach of Lease (non payment
of ground rent/service charge)
Letter of Claims
Court Proceedings
Enforce Judgments
Forfeiture
Company Secretarial Service
As company secretary we will maintain the registered office, comply with the Memorandum and Articles
including registering all relevant data to Companies House, whilst retaining official records to include:
●
●
●
●
●
●
●
Registers of directors
Registers of members
Records of resolutions
Contracts relating to purchase of shares
Interests in shares disclosed to public company
Attend and minute meetings
AGM Notices and Accounts
This service is available for all Private Limited Companies and Residential Management Companies.
DEVELOPER HANDOVER SERVICE
We have successfully overseen the handover of a number of ‘newly built’ luxury blocks direct from the developer.
At Druce we can offer a cost effective and bespoke service that provides a smooth transition from pre-sale
condition through to the completed development.
Our terms are simple; we offer a Free of Charge management service whilst you sell the properties, in return
for the Management Contract for a minimum period of 3 years.
Our services include but not restricted to:
●
●
●
●
●
●
●
Practical advice on communal services (maintenance contracts, refuse removal etc.)
Staff recruitment and training for concierges, resident caretakers, cleaners etc
Preparation of initial service charge budget
Sales team guidance
Utility companies contract set up
Management Company set up
Handling post completion issues and latent defects
REFURBISHMENTS
Our management department oversees minor building repairs through to full scale property refurbishments.
Our extensive portfolio of contractors enables us to cover all aspects of building works both cost effectively and
efficiently, compliant with all aspects of Health & Safety.
We work closely with our lettings departments to help advise you on refurbishments maximising the rental
potential. Our Estate Managers oversee major works to blocks both internally and externally, undertaking the
necessary consultation requirements in accordance with the Commonhold and Leasehold Reform Act 2002.
Listed Building Consent
Listed Buildings accounts for approximately 2% of properties in England and Wales
If you wish to make any modification to a listed building, you will need to apply to the relevant local planning
authority to obtain Listed Building Consent. The legislation surrounding listed buildings is complex and
specialist advice should be sought before undertaking any external and/or internal restoration or
refurbishment work. Unauthorised work to a listed building is a criminal offence.
At Druce our Estate Management team have the expertise to manage listed buildings and applying for Listed
Building Consent. Our sympathetic management of both historic and modern buildings ensures that we source
the relevantly skilled craftsmen specific to the architectural design of your building.
Druce & Company Limited
10 Gloucester Road London SW7 4RB
T Sales 020 7581 3771 T Letting 020 7581 3772
21-27 St Thomas Street London SE1 9RY
T Sales 020 7036 2330 T Letting 020 7036 2340 T Property Management 020 7036 2333
61 Weymouth Street London W1G 8NR
Sales & Lettings Department T 020 7935 6535
www.druce.com