Patient Safety Solutions Look-Alike, Sound-Alike Medication Names CONTENT • • • • • • • • Look-Alike Sound-Alike (LASA) Medication Names Statement of the Problem and Impact Confused Drug Names Suggested Actions Applicability Opportunities for Patients and Family Involvement Safety Strategy in Confused Drug Names Potential Barriers Conclusion 2 Mohamed Nasser Director, Pharmacy & Drug Control MOH - Bahrain 1 Statement of the Problem and Impact Statement of the Problem and Impact ¾ LASA drug names are a serious problem in health care, accounting for 29% of medication dispensing errors. Name confusion is a causative factor in 1525% of all medication errors (Chadwick, 2003 & JACHO, One of the most common frequent causes of pharmacy medication errors is failure to accurately identify drugs, most prominently due to lookalike and sound-alike drug names 2007). ¾ Medication errors involving LASA drug names mixup can cause serious patient harm. It is often difficult to detect the error, as the dispensed medication is presumed to have been prescribed for the patient (Chadwick, 2003). 4 (Leape et al JAMA 1995) 3 Statement of the Problem and Impact Confused Drug Names Some common confused drug name pairs ¾ The US FDA rejects approximately one-third of proposed names for new products. Despite of this, over 600 pairs of LASA drug names have been reported in 2003 (MC-PME, 2001 & JACHO, 2003). •Losec (Omeorazole) and Lasix (Frusemide) •Avanza (Mirtazapine) and Avandia (Rosiglitazone) •Celebrex (Celecoxib) and Cerebyx (Fosphenytoin) •Reminyl (Galantamine) and Amaryl (Glimepiride) •Diamox (Acetazolamide) and Zimox (Amoxicillin) •Lamisil (Terbeniafen) and Lamictal (Lamotrigine) •Taxol (Paclitaxel) and Taxotere (Docetaxel) 6 ¾ Presence of thousands of drugs with trademarked (brand) or non-proprietary names increases the chance for the name confusion. 5 Confused Drug Names How similar is too similar? Contributing to this confusion are: • Illegible handwriting • • • • • 8 Incomplete knowledge of drug names New products Similar packaging or labeling Similar clinical uses Similar strength and dosage forms 7 Who would imagine confusion between these two products ? Similar when handwritten Confusion between two “high alert” medications Zyrtec or Lipitor ?? Avandia or Coumadin ?? 10 9 Suggested Actions Diovan: 9 Products in the range ¾Maintain awareness of LASA names as published by various safety agencies and review the LASA list annually. Diovan® (Valsartan) ¾Clearly specify the dosage form, strength and clear and complete directions on prescriptions. These variables may help pharmacy and nursing staff in products differentiation. 40mg, 80mg, 160mg and 320mg ¾With name pairs known to be problematic, reduce the potential for confusion by writing prescriptions using both the brand and generic names. Co-Diovan® (Valsartan + HCTZ) 80/12.5mg, 160/12.5mg, 160/25mg, 320/12.5mg and 320/25mg ¾With name pairs known to be problematic, include the purpose of medication on prescriptions. In most cases drugs that sound or look similar are used for different purposes. 12 11 Suggested Actions Suggested Actions ¾Use technology to minimize medication errors; computerized physician order entry (CPOE), bar coding or automated dispensing devices. ¾Alert patients to the potential for mix-ups, especially with known problematic drug names. Advise out-patients to insist on pharmacist counseling when picking up prescription and to verify that medications match what the prescribers has told them. ¾In automated prescriptions, install and utilize computerized alerts to remind providers about potential problems during prescription processing. ¾Encourage in-patients to question nurses about medications that are unfamiliar or look or sound different than expected. ¾Give verbal or telephone orders only when truly necessary and never for chemotherapeutics. Include the drug's intended purpose to ensure the clarity. Encourage staff to read back all orders, spell the product name and state its indication. ¾Affix "name alert" stickers to area where look or sound-alike products are stored. ¾Store products with look or sound-alike names in different locations in pharmacy, nursing units and other patient care units (avoid alphabetical order). 14 ¾Consider the possibility of name confusion when adding a new product to the formulary. Review information previously published by safety agencies. 13 Applicability Suggested Actions Regulators (Health authorities and agencies) ¾Employ independent double checks in dispensing and administrating process. Pharmaceutical companies ¾Encourage reporting of errors and potentially hazardous condition with look and sound-alike product names. WHO: International Non-proprietary Names (INN) Program ¾Change the appearance of look-alike product names on computer screen, pharmacy and nursing unit shelf labels and bins, pharmacy product labels, and medication administration records by highlighting through boldface, color, and/or tall man letters the parts of the names that are different (hydrOXYzine and hydrALAzine) (DOPamine All settings where medications are ordered, dispensed or administered (hospitals, clinics, pharmacies …..) and DOBUTamine). Patients, families and caregivers 16 15 Safety Strategy in Confused Drug Names Potential Problematic Drug names Cisplatin and Carboplatin Ephedrine and Epinephrine 18 Potential Errors and Consequences Specific Safety Strategy -Similarity in names leads to confusion -Doses for Carboplatin is usually exceed the max dose of Cisplatin -Sever toxicity and death may be associated with accidental Cisplatin overdoses. -Mark the note of “Max Dose Warning” for Cisplatin -Do NOT store these two drugs next each other -Affix “Name Alert” stickers in storage area -Use both brand and generic names and avoid abbreviations -NO verbal order -The names of the two drugs look very similar -Both products may come in a very similar packaging -Do NOT store these two drugs next each other -Affix “Name Alert” stickers in storage area -Use the name Adrenaline instead of Epinephrine Opportunities for Patients and Family Involvement ¾ Advise patients, families and caregivers regarding potential problems related to LASA medications and how to avoid them. ¾ Encourage them to learn the nonproprietary names as key identifier of their medications. ¾ Instruct patients to alert their caregivers whenever a medicine appears to vary in any way from what is usually taken. ¾ Alert patients to the problem of LASA drug names when obtaining medicines via the internet. ¾ Encourage patients to use their community pharmacies as a source of information about LASA drugs. 17 Potential Barriers ¾Continued production and marketing of LASA drugs. ¾Costs related to the introduction of prescribing technology applications. ¾Language barriers among multinational health care professionals, especially when practicing in a country where a different primary language is used. 20 Safety Strategy in Confused Drug Names Potential Problematic Drug names Potential Errors and Consequences Lamisil® (Terbeniafen) and Lamictal® (Lamotrigine) -Epileptic patient who does not receive Lamictal would be inadequately treated and could experience serious consequences -Conversely, patient erroneously receives Lamictal would be unnecessarily subjected to a risk of potential side effects ® Concor (Bisoprolol) and Creon® (Pancreatin) 19 -Do NOT store these two drugs next each other -Affix “Name Alert” stickers in storage area -Use both brand and generic names and avoid abbreviations -Mention the use and purpose of medication in Rx and drug labeling -Encourage patients to learn about their medications Potential Barriers Conclusion ¾LASA medication errors could lead to unwanted and threatening consequences. ¾Systematic use of brand names instead of nonproprietary names. ¾Everyone in healthcare has a role in reducing LASA medication errors. ¾Marketing pressure by pharmaceutical companies to use brand names. ¾Pharmaceutical industry and regulatory authorities have major roles to do in minimizing the possibility of LASA medication errors. ¾Expanding industry use of brand recognition packaging. ¾All settings where medications are ordered, dispensed or administered should place a strategy to prevent LASA mixups. ¾Increase in development of multi-strength combination products with common suffix descriptors. ¾Healthcare professionals, patients and their families and caregivers have contributing roles in minimizing the drug mix-up errors. 22 - Similarity in brand names leads to confusion -Patient erroneously receiving wrong drug would be unnecessarily subjected to a risk of potential side effects and missing the right treatment Specific Safety Strategy 21 Questions or Comments ? THANKS 24 23
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