Children and Families Resource Guide TABLE OF CONTENTS
Children and Families Resource Guide TABLE OF CONTENTS INFORMATION AND REFERRAL SOURCES ............................................................... 2 ADVOCACY.................................................................................................................... 2 CHILDREN’S HEALTH ................................................................................................... 5 DISABILITY .................................................................................................................. 16 DISEASE AND ILLNESS.............................................................................................. 25 DOMESTIC VIOLENCE ................................................................................................ 42 EDUCATIONAL ............................................................................................................ 46 EMPLOYMENT ............................................................................................................. 58 FAMILY PLANNING ..................................................................................................... 69 FINANCIAL ................................................................................................................... 70 FOOD/NUTRITION ....................................................................................................... 82 HEALTH........................................................................................................................ 88 HEALTH CARE AND INSURANCE ........................................................................... 103 HOUSING ................................................................................................................... 114 LEGAL ........................................................................................................................ 126 MENTAL HEALTH ...................................................................................................... 141 MILITARY AND VETERAN’S ..................................................................................... 148 SENIORS .................................................................................................................... 151 SUBSTANCE ABUSE ................................................................................................ 160 SUPPORTS ................................................................................................................ 165 TRANSPORTATION ................................................................................................... 177 UTILITY ASSISTANCE............................................................................................... 178 WOMEN’S HEALTH ................................................................................................... 179 Resource Guide 2009 Page 1 of 186 Children and Families Resource Guide Information and Referral Sources If you can’t find what you are looking for in this document, try these resources or others that you may already know about. 211 http://www.wv211.org/ 2-1-1 is an easy to remember telephone number that connects people with important community services, disaster information and volunteer opportunities. 2-1-1 brings together existing information and referral providers and crisis services into one coordinated system. Families can dial 211 or http://www3.irissoft.com/wv211/ view an online resource directory here BeeHive http://wv.thebeehive.org/ The new West Virginia Beehive makes it easy for you to find the best available tools and information to help you manage the challenges of everyday life. Families can search this webpage http://wv.thebeehive.org/ for resources. West Virginia Secretary of State Customer Service Center http://www.wvsos.com/service/referralhelpline.htm Tired of wading through answering machine selections? Having trouble finding your way around government to get the help you need? Let us help you locate the person in West Virginia state or local government who has the answer to your question. Families can fax or e-mail the online form at http://www.wvsos.com/service/referralhelpline.htm to 304-558-0900 or [email protected] Advocacy Americans with Disabilities Act http://www.ada.gov The ADA website and help line provide information and resources for topics such as: a Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated Investigative Agencies, Enforcing the ADA: A Status Report from the Department of Justice, the ADA Mediation Program, ADA compatibility resources for small businesses Resource Guide 2009 Page 2 of 186 Children and Families Resource Guide as well as state and local governments, lists of ADA-accessible public facilities, and much more. Families can call 1-800-949-4232 or visit the website for more information. Families and Advocates Partnership for Education (FAPE) http://www.fape.org/ The Families and Advocates Partnership for Education (FAPE) project is a partnership that aims to improve the educational outcomes for children with disabilities. It links families, advocates, and self-advocates to information about the Individuals with Disabilities Education Act (IDEA). The project is designed to address the information needs of the 6 million families throughout the Country whose children with disabilities receive special education services. Families can visit http://www.fape.org or call 952-838-9000 Family Advocacy, Support, and Training Program (FAST) http://www.lawv.net The goal of the Family Advocacy, Support, and Training program is to develop a statewide parent and youth support network that will empower families to participate in planning, management, and evaluation of their child’s treatment and service needs. The program assists in providing support through a multitude of services. To be eligible, child must be 5 to 18 years of age or transitioning to adulthood up to the age of 22; legal guardian agrees to participate; child has a primary mental health (DSM-IV Axis I) emotional and/or behavioral diagnosis; and at least one of the following – child’s level of disability requires multi-agency intervention to improve conditions or child has received mental health/behavioral health services for at least a year or these services are expected to last more than a year. For more information, families can call 1-866-255-4370 Long-Term Care Ombudsman Program http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi d/81/Default.aspx The mission of the Long-Term Care Ombudsman Program is to enhance the quality of life, improve the level of care, protect individual rights, and promote the dignity of each senior citizen and/or person with a disability, of any age, housed in a long-term care facility. Long-term care facilities include nursing homes, assisted living facilities, and other types of care homes. Ombudsmen are not employed by the long-term care facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program. Resource Guide 2009 Page 3 of 186 Children and Families Resource Guide For more information, call 1-800-834-0598 to speak with an ombudsman or to request services. West Virginia Attorney General’s Office http://www.wvago.gov/ This website contains information for senior citizens, medical and health, automobiles, at home, antitrust, your privacy, personal finances, identity theft, civil rights, online/internet, and products and services. For more information families can visit the website or call 1-800-368-8808 West Virginia Developmental Disabilities Council http://www.wvddc.org/index.html The WV Developmental Disabilities Council is a 32 member organization that was established by an Executive Order of the Governor on March 6, 1972. The Council is authorized and funded by the Federal Developmental Disabilities Assistance and Bill of Rights Act (P.L. 106-402). It is administratively supported by the WV Department of Health and Human Resources. The Council’s mission is to assure that West Virginians with developmental disabilities receive the services, supports and opportunities they need to achieve independence, productivity, integration and inclusion into the community of their choice. It does this in four major ways: • including people with developmental development of policies and programs; • analyzing needs and proposing changes to the human service system; • providing training and technical assistance to build competent and inclusive communities; and • providing grants to community organizations to demonstrate innovative services and practices. disabilities and their families in the Families can visit the website for a lengthy list of resources or call 304-558-0416 for more information. West Virginia Senior Legal Aid http://www.wvseniorservices.gov/StayingSafe/WestVirginiaSeniorLegalAid/tabid/82/Def ault.aspx West Virginia Senior Legal Aid provides free civil legal services and counsel to senior West Virginians age 60 and older, with a focus on economically or socially disadvantaged, disabled, and rural seniors. Senior Legal Aid's web site is an excellent resource for outreach materials and information. For more information, call 1-800-2295068 Resource Guide 2009 Page 4 of 186 Children and Families Resource Guide West Virginia Consumer Protection The Consumer Protection and Anti-Trust Division of the State Attorney General’s Office offers information ranging from credit reports to identity theft to consumer alerts. For more information, contact 1-800-368-8808 Children’s Health 4-H Health Initiative http://fh.ext.wvu.edu/programs The West Virginia 4-H Health Initiative increases health knowledge and motivates youth and their families to practice targeted everyday health habits. Trained youth 4-H Health Officers conduct hands-on health activities at monthly club meetings. Materials focus on monthly challenges around a yearly theme, such as dental health, physical activity, eating healthy, and safety. Contact: Elaine Bowen 304-293-2796 ext. 3426. Access WV http://apps.wvinsurance.gov/accesswv/ AccessWV is a health plan created by West Virginia statute to provide health insurance to West Virginians who have been unable to find or who have been denied health insurance in the private market because of a medical condition. It also provides coverage to people who are eligible under the Federal Portability Act or under the IRS Health Coverage Tax Credit Program. For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm Adolescent Health Initiative http://www.wvdhhr.org/ahi/ West Virginia’s Adolescent Health Initiative is a project developed and coordinated by the Infant, Child and Adolescent Health Division, Office of Maternal, Child and Family Health, Bureau for Public Health, Department of Health and Human Resources. For more information, families can visit the website or call 1-800-642-8522 Adolescent Pregnancy Prevention Initiative http://www.wvdhhr.org/appi/ The Adolescent Pregnancy Prevention Initiative (APPI) provides development, oversight and coordination of adolescent pregnancy prevention activities. A focus area within the Resource Guide 2009 Page 5 of 186 Children and Families Resource Guide Family Planning Program, the goal of APPI is to reduce the number of pregnancies among adolescents through improved decision making, abstinence, or access to contraceptive services. This statewide initiative provides Pregnancy Prevention Specialists who work to increase public awareness of problems associated with early sexual activity and childbearing and collaborate with existing community organizations to promote local activities for adolescent pregnancy prevention. Educational presentations are available for classrooms, community groups, faith organizations and parents on adolescent pregnancy prevention. For more information, families can call 1-800-642-8522 or visit the website for more information. Americans with Disabilities Act http://www.ada.gov The ADA website and help line provide information and resources for topics such as: a Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated Investigative Agencies, Enforcing the ADA: A Status Report from the Department of Justice, the ADA Mediation Program, ADA compatibility resources for small businesses as well as state and local governments, lists of ADA-accessible public facilities, and much more. Families can call 1-800-949-4232 or visit the website for more information. Birth to Three http://www.wvdhhr.org/birth23/ WV Birth to Three is a statewide system of services and supports for children under age three who have a delay in their development, or may be at risk of having a delay, and their family. The Department of Health and Human Resources, through the Bureau for Public Health and the Office of Maternal, Child and Family Health, WV Birth to Three , as the lead agency for Part C of the Individuals with Disabilities Education Act (IDEA), assures that family centered, community based services are available to all eligible children and families. In West Virginia services are provided by a system of three service components; Regional Administrative Units (RAU) that determine eligibility; agencies that provide direct services such as physical therapy, occupational therapy, speech therapy, educational service, etc.; and agencies that provide Service Coordination (case management). For more information, families can call 1-800-642-8522 Resource Guide 2009 Page 6 of 186 Children and Families Resource Guide Child Pornography TipLine http://www.missingkids.com/missingkids/servlet/PageServlet?LanguageCountry=en_US &PageId=2936 Contact the National Center for Missing and exploited Children if you have information to help in the fight against child sexual exploitation. Your information will be forwarded to law enforcement for investigation and review and, when possible, to the appropriate Electronic Service Provider(s). Families can report child pornography at 1-800-843-5678 Children with Special Health Care Needs http://www.wvdhhr.org/cshcn/ Children with Special Health Care Needs (CSHCN) is the program in the Office of Maternal, Child and Family Health (OMCFH) responsible for evaluation, diagnosis, and treatment of children with chronic, disabling medical conditions. Funding for the program is provided by the state and federal governments. For more information, families can call 1-800-642-9704 Families and Advocates Partnership for Education (FAPE) http://www.fape.org/ The Families and Advocates Partnership for Education (FAPE) project is a partnership that aims to improve the educational outcomes for children with disabilities. It links families, advocates, and self-advocates to information about the Individuals with Disabilities Education Act (IDEA). The project is designed to address the information needs of the 6 million families throughout the Country whose children with disabilities receive special education services. Families can visit http://www.fape.org or call 952-838-9000 Family Advocacy, Support, and Training Program (FAST) http://www.lawv.net The goal of the Family Advocacy, Support, and Training program is to develop a statewide parent and youth support network that will empower families to participate in planning, management, and evaluation of their child’s treatment and service needs. The program assists in providing support through a multitude of services. To be eligible, child must be 5 to 18 years of age or transitioning to adulthood up to the age of 22; legal guardian agrees to participate; child has a primary mental health (DSM-IV Axis I) emotional and/or behavioral diagnosis; and at least one of the following – child’s level of disability requires multi-agency intervention to improve conditions or child has received mental health/behavioral health services for at least a year or these services are expected to last more than a year. For more information, families can call 1-866-255-4370 Resource Guide 2009 Page 7 of 186 Children and Families Resource Guide Free Clinics (Health Rights) http://www.wvochs.org/dpc/freeclinics.aspx Free Clinics (Health Rights) provide basic primary care, specialty services, and pharmacy to uninsured people who meet low income guidelines. Most of the medicines provided are donated by pharmaceutical companies, or are purchased through the Federal 340B Program. West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the West Virginia State Legislature and administered through the Division of Primary Care. Each year grants totaling nearly $3,000,000 provide comprehensive medical care to more than 75,000 enrolled patients with approximately 250,000 office visits each year. For more information, families can look here http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_ webuse.pdf or call 304-558-4007 Internet Safety Resources Families can access online resources for more information and tips on internet safety for their children and themselves. http://www.onguardonline.gov http://www.ncjrs.gov/internetsafety Make a Wish Foundation The Make-A-Wish Foundation of Greater Pennsylvania and Southern West Virginia fulfills wishes for children between the ages of 2 1/2 and 18 (at the time of the referral) who have diagnosed life-threatening medical conditions. The child's health care specialist must confirm the medical condition. The financial status of a family is never a factor in wish eligibility. We understand that referring a child may be a very difficult step for some parents. Please be assured that qualification to the Make-A-Wish Foundation does not mean that all hope is gone. In our 25 year history, we have fulfilled wishes for thousands of children and more than 80% of the wish children are still alive today. We never refer to wish children as terminal or dying. We grant life-affirming wishes for children who are living with a life-threatening medical condition. While this chapter works with children and families throughout 57 counties in western, central, and northeastern Pennsylvania and 23 counties in southern West Virginia, other Make-AWish chapters provide the same service around the country and in various countries throughout the world. If your referral is for a child outside our territory, we will pass the referral on to the appropriate chapter. For more information, families can call 1-800-676-WISH (9474) Resource Guide 2009 Page 8 of 186 Children and Families Resource Guide Newborn Hearing Screening http://www.wvdhhr.org/nhs/ The West Virginia Department of Health and Human Resources (WV DHHR), Office of Maternal Child and Family Health (OMCFH) oversees the statewide comprehensive Newborn Hearing Screening Project (NHSP). The NHSP has been serving West Virginia families since 2000. The NHSP helps identify hearing loss in infants and guide families to the appropriate services. For more information, families can call 1-800-642-8522 or visit the website for a brochure. Right from the Start http://www.wvdhhr.org/rfts/ Having a new baby can be one of the most rewarding times of your life, but it can also be one of the most challenging. Having someone to talk to during your pregnancy and/or after you have your baby can make this time easier. You can have a local community nurse or social workers, called a “care coordinator”, meet with you while you are pregnant to help you learn ways to have a healthy pregnancy. The care coordinator can help you find resources in your community to help with your needs. • Are you pregnant or do you have a baby less than one year old? • Do you need help paying the medical bills for your pregnancy care and delivery? • Do you want to know more about caring for your baby or the services available to you while you are pregnant? • Would you like more information about eating healthy or feeding your baby? • Would you like to learn how to reduce the risk of Sudden Infant Death Syndrome (SIDS)? • Do you need help in finding a medical provider for your pregnancy or for your baby? • Do you need transportation assistance to your medial appointment? • Are you pregnant and feeling depressed, have a drug problem, are a victim of domestic violence, want to stop smoking, drinking alcohol, or feel alone? • Are you being hurt by someone? If so, the Right from the Start Project may be for you! To be eligible for all the services of RFTS throughout your pregnancy and for 60 days after the baby is born you must: • Live in West Virginia. • Be pregnant. Resource Guide 2009 Page 9 of 186 Children and Families Resource Guide • Apply for Medicaid - Click here to apply online NOTE: Pregnant teens age 19 and under who have no insurance to cover prenatal care are eligible for all RFTS Services regardless of family income. The pregnant teen must first make an application for Medicaid coverage at the DHHR office and be denied services. The DHHR worker will then forward the Medicaid denial to the OMCFH for coverage of pregnancy services. Families can call 1-800-642-8522 for more information. School Based Health Centers http://www.wvsbha.org/shs.php School-based health centers bring primary and preventive care, including medical and mental health, health education and sometimes dental services to children and adolescents where they are much of the day - in school. Families can visit the website to access a map of locations of school based health centers. Shriners Hospital for Children http://www.shrinershq.org/ Shriners Hospitals for Children is a one-of-a-kind international health care system dedicated to improving the lives of children by providing specialty pediatric care, innovative research and outstanding teaching programs. Children up to the age of 18 with orthopedic conditions, burns, spinal cord injuries and cleft lip and palate are eligible for admission and receive all care in a family-centered environment at no financial obligation to patients or families. For more information or to make a referral, families can call 1-800-237-5055 Social Security Benefits http://www.ssa.gov The Social Security Office offers many services to families. Services include: • Requesting a Social Security Card • Retirement benefits applications • Disability benefits applications • Supplemental Security Income applications • Medicare Information Resource Guide 2009 Page 10 of 186 Children and Families Resource Guide Families can visit the website http://www.ssa.gov or call 1-800-772-1213 Suicide Hotlines The following numbers are 24 hour hotlines that can help individuals in crisis who are having suicidal thoughts or suicidal ideations. For more information, families can contact: 1-800-784-2433 or 1-800-SUICIDE 1-800-273-TALK or 1-800-273-8255 Girls and Boys Town National Hotline (for teens) 1-800-448-3000 TTY 1-800-448-1833 Youth America Hotline 1-877-YOUTHLINE or 1-877-968-8454 The Trevor Project (to aid in suicide prevention for gay and questioning youth) 1-800-850-8078 Teen Pregnancy Prevention Information http://www.wvdhhr.org/appi/ Start early and start often talking to your teens about sex. The following resources will help parents know what to say and when to start. These are online resources. Adolescent Directory Online http://education.indiana.edu/aboutus/AdolescenceDirectoryonLineADOL/tabid/4785/Def ault.aspx Provides parents with information on adolescent issues Families are Talking http://www.familiesaretalking.org The Family Project, which includes the Families Are Talking Website and newsletter, is a project of the Sexuality Information and Education Council of the United States (SIECUS). This project is designed to empower parents and caregivers to communicate with their children about sexuality-related issues, to provide tools to help families communicate about these issues, and to encourage parents, caregivers, and young people to become advocates on the local, state, and national levels for sexualityrelated issues including comprehensive sexuality education programs in the schools. Resource Guide 2009 Page 11 of 186 Children and Families Resource Guide 4Parents.gov http://www.4parents.gov 4Parents.gov is part of a new national public education campaign designed to provide parents with the information, tools, and skills they need to help their teens make the healthiest choices. Talking with Kids about Tough Issues http://www.talkingwithkids.org Provides information to encourage parents and caregivers to talk with their children earlier and more often about tough issues like sex, HIV/AIDS, violence, alcohol, and drug abuse. The site was developed and is maintained by Children Now and The Henry J. Kaiser Family Foundation. WV Autism Training Center http://www.marshall.edu/coe/atc/ The Autism Training Center provides training, information and support to West Virginians with autism, their families, educators, and other persons. The mission of the Autism Training Center is to provide education, training and treatment programs for West Virginians who have Autism, Pervasive Developmental Disorder (NOS) or Asperger's Disorder and have been formally registered with the Center. This is done through appropriate education, training and support for professional personnel, family members or guardians and other important in the life of a person with autism. Training shall be provided by highly skilled and appropriately experienced staff. For more information, families can call 1-800-344-5115 or 304-696-2332 WV Children’s Health Insurance Program (WV CHIP) http://www.wvchip.org/ WVCHIP was created to help working families who do not have health insurance for their children. You want your kids to be healthy. One good way to keep them healthy is making sure they get medical care. Children who get good medical care have a better chance of being healthy and doing well in school. Services covered by WVCHIP: • Doctor visits • Check-up • Hospital visits • Immunizations (Shots) • Prescriptions • Tests and X-rays Resource Guide 2009 Page 12 of 186 Children and Families Resource Guide • Dental care • Vision care (Not covered for Premium Plan) • Emergency Care • Mental Health • Diabetic supplies • Urgent Care or After Hour Clinic Visits • Case Management for Special Needs • And More Your children are eligible if they: • Live in West Virginia • Are 18 or younger • Don’t have health insurance now and haven’t had it in the past six months (for the Basic CHIP Plans) or the past twelve months for the CHIP Premium Plan (some exceptions apply, click here for more information) • Are not eligible for the West Virginia State Employee Health Insurance – PEIA • Are not eligible for West Virginia Medicaid • Live in families meeting WVCHIP Income Guidelines • Are United States citizens or qualified aliens (Children who are not U.S. citizens must provide verification of their alien status.) Families can contact the CHIP hotline at 1-877-WVA-CHIP. CHIP Helpline operates: Monday - Friday 8AM to 8PM & Saturday 8AM to 4PM WV Family Support Program http://www.wvdhhr.org/bhhf/famsup1.asp Families who have a child with developmental disability who is living at home are eligible for the program. The Program provides help with planning for needs and finding resources; help with identifying and applying for appropriate government and community programs; funding for goods, services or home modifications that will help families stay together; and networking and support services. For more information, families can access a brochure here, http://www.wvdhhr.org/bhhf/pdfs/family%20support%20brochure2.pdf or call 304-558-0627 Resource Guide 2009 Page 13 of 186 Children and Families Resource Guide WV Primary Care Association http://www.wvpca.org/ Our members provide high-quality, affordable healthcare services to all West Virginians; regardless of economic, social, or income statues. Let the West Virginia Primary Care Association help find a community health center near you. For more information, families can visit http://asoft157.securesites.net/secure/wvpca/index.php?src=gendocs&ref=Interactive% 20Map or call 304-346-0032 WV Safe Schools Helpline http://wvde.state.wv.us/safeschools/ A 24-hour, toll-free number has been assigned for all of West Virginia – the same number for ALL schools. It can be reached from in-state, and from outside the state. When you call this number, you will be talking to an actual person – not an operator. You will be reminded by this operator not to give any information which identified you— this keeps your identity confidential. You should report any information that could have a negative impact on school staff or school property. Examples include violence, weapons, threats, thefts or property damage, drug or alcohol abuse, and sexual harassment. Families can call 1-866-723-3982 to report safety concerns. West Virginia Developmental Disabilities Council http://www.wvddc.org/index.html The WV Developmental Disabilities Council is a 32 member organization that was established by an Executive Order of the Governor on March 6, 1972. The Council is authorized and funded by the Federal Developmental Disabilities Assistance and Bill of Rights Act (P.L. 106-402). It is administratively supported by the WV Department of Health and Human Resources. The Council’s mission is to assure that West Virginians with developmental disabilities receive the services, supports and opportunities they need to achieve independence, productivity, integration and inclusion into the community of their choice. It does this in four major ways: • including people with developmental development of policies and programs; • analyzing needs and proposing changes to the human service system; • providing training and technical assistance to build competent and inclusive communities; and • providing grants to community organizations to demonstrate innovative services and practices. Resource Guide 2009 disabilities and their families in the Page 14 of 186 Children and Families Resource Guide Families can visit the website for a lengthy list of resources or can call 304-558-0416 for more information. West Virginia Women Infants and Children (WIC) http://ons.wvdhhr.org/ WIC is the Special Supplemental Nutrition Program for Women, Infants and Children. WIC was established in 1972, as a pilot project following a national survey that found anemia and inadequate growth to be common among American children in low-income families. In 1974, WIC was established as a discretionary program, available throughout the United States. WIC is primarily funded through the United States Department of Agriculture. It is administered by the West Virginia Bureau for Public Health, Office of Nutrition Services. WIC is a federally funded discretionary program. It provides services to as many eligible individuals as funding allows. WIC focuses on the link between good nutrition and good health. In West Virginia, eight local contract agencies provide direct participant services. WIC’s goal is to identify and correct nutritional deficiencies which, if left untreated, could lead to a poor quality of life for our citizens. As a part of the Bureau for Public Health, WIC regulations have not been directly affected by welfare reform legislation. WIC can be an effective partner with social service programs to assist working families in providing for their children. Supplemental food, when packaged with sound nutrition advice can help parents insure their children are receiving a good foundation for a healthy life. With today’s focus on education, the WIC Program becomes even more relevant in the lives of children. The demonstrated benefits of the WIC Program provide dramatic evidence that efforts to achieve success in the classroom can begin long before a child enters kindergarten. Beginning with prenatal care and encouragement to breastfeed followed by education about nutrition for toddlers and preschoolers, research findings show that WIC children had better vocabulary and number memory scores than their non-WIC peers. The effect of iron deficiency anemia on children’s ability to learn has also been well-documented. The WIC Program strives to eliminate iron-deficiency anemia in low income children. Participation in WIC also results in Medicaid savings. Women who receive WIC services have better birth outcomes than their non-WIC peers. Babies are less likely to be born prematurely, mothers are more likely to receive adequate prenatal health care, and infant and fetal mortality rates decline. Direct WIC services are intended to identify and correct nutrition problems during critical stages of growth and development. While WIC focuses on prevention as an adjunct to health care, WIC staff are often the first to identify problems which require follow-up care. WIC intervention results in health care savings. WIC services include: • Nutrition counseling and education • Breastfeeding promotion and support • Health screening • Medical and social service referrals Resource Guide 2009 Page 15 of 186 Children and Families Resource Guide • Monthly food packages Families can contact 304-558-0030 or visit http://ons.wvdhhr.org/Participant/LocalAgencySites/tabid/1150/Default.aspx to find their county WIC agency. Disability Additional Disability Resources can be found in the Disability Resources Guide located on the intranet. Access WV http://apps.wvinsurance.gov/accesswv/ AccessWV is a health plan created by West Virginia statute to provide health insurance to West Virginians who have been unable to find or who have been denied health insurance in the private market because of a medical condition. It also provides coverage to people who are eligible under the Federal Portability Act or under the IRS Health Coverage Tax Credit Program. For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm Americans with Disabilities Act http://www.ada.gov The ADA website and help line provide information and resources for topics such as: a Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated Investigative Agencies, Enforcing the ADA: A Status Report from the Department of Justice, the ADA Mediation Program, ADA compatibility resources for small businesses as well as state and local governments, lists of ADA-accessible public facilities, and much more. Families can call 1-800-949-4232 or visit the website for more information. Brain Injury Association of WV http://www.biausa.org/WVirginia/ Welcome to the Brain Injury Association of West Virginia. We are a non-profit 501(c)3 agency dedicated to providing support, advocacy, education and training on behalf of survivors of brain injuries, their families and those who provide services or care for them. For more information, families can contact 304-766-4892 Resource Guide 2009 Page 16 of 186 Children and Families Resource Guide Children with Special Health Care Needs http://www.wvdhhr.org/cshcn/ Children with Special Health Care Needs (CSHCN) is the program in the Office of Maternal, Child and Family Health (OMCFH) responsible for evaluation, diagnosis, and treatment of children with chronic, disabling medical conditions. Funding for the program is provided by the state and federal governments. For more information, families can call 1-800-642-9704 WV Autism Training Center http://www.marshall.edu/coe/atc/ The Autism Training Center provides training, information and support to West Virginians with autism, their families, educators, and other persons. The mission of the Autism Training Center is to provide education, training and treatment programs for West Virginians who have Autism, Pervasive Developmental Disorder (NOS) or Asperger's Disorder and have been formally registered with the Center. This is done through appropriate education, training and support for professional personnel, family members or guardians and other important in the life of a person with autism. Training shall be provided by highly skilled and appropriately experienced staff. For more information, families can call 1-800-344-5115 or 304-696-2332 Families and Advocates Partnership for Education (FAPE) http://www.fape.org/ The Families and Advocates Partnership for Education (FAPE) project is a partnership that aims to improve the educational outcomes for children with disabilities. It links families, advocates, and self-advocates to information about the Individuals with Disabilities Education Act (IDEA). The project is designed to address the information needs of the 6 million families throughout the Country whose children with disabilities receive special education services. Families can visit http://www.fape.org or call 952-838-9000 Free Clinics (Health Rights) http://www.wvochs.org/dpc/freeclinics.aspx Free Clinics (Health Rights) provide basic primary care, specialty services, and pharmacy to uninsured people who meet low income guidelines. Most of the medicines provided are donated by pharmaceutical companies, or are purchased through the Federal 340B Program. West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the West Virginia State Legislature and administered through the Division of Primary Care. Resource Guide 2009 Page 17 of 186 Children and Families Resource Guide Each year grants totaling nearly $3,000,000 provide comprehensive medical care to more than 75,000 enrolled patients with approximately 250,000 office visits each year. For more information, families can look here http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_ webuse.pdf or call 304-558-4007 Long-Term Care Ombudsman Program http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi d/81/Default.aspx The mission of the Long-Term Care Ombudsman Program is to enhance the quality of life, improve the level of care, protect individual rights, and promote the dignity of each senior citizen and/or person with a disability, of any age, housed in a long-term care facility. Long-term care facilities include nursing homes, assisted living facilities, and other types of care homes. Ombudsmen are not employed by the long-term care facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program. For more information, call 1-800-834-0598 to speak with an ombudsman or to request services. Medicaid Aged and Disabled Waiver Program http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7 7/Default.aspx The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and community services to individuals 18 years of age and older who are medically and financially eligible. Medical eligibility is based on a functional assessment by a medical professional. Financial eligibility is determined at county Department of Health and Human Resources offices; assets cannot exceed $2,000 and income can be no more than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver began new Managed Enrollment and Member Enrollment processes. Services provided in the Aged and Disabled Waiver Program includes: • Case Management – development of a service and support plan by a case management agency that reflects the wishes and preferences of the ADW member. • Consumer-Directed Case Management – an ADW member may choose to direct his own case management • Homemaker – long-term direct care and support services (assistance with personal hygiene, nutritional support, and environmental maintenance) that are necessary in order to enable an individual to remain at home rather than enter a long-term care facility. Resource Guide 2009 Page 18 of 186 Children and Families Resource Guide • Transportation – an ADW member may be transported by the homemaker in order to gain access to services and activities in the community • RN Assessment and Review – a registered nurse will complete assessments of the ADW member at regular intervals to ensure that the member’s plan of care is meeting his/her needs • ADW members are paid a flexible monthly stipend to recruit, hire, and supervise their own workers For more information, contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood. 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Office hours: M-F 8:00am-5:00pm 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne. 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Resource Guide 2009 Page 19 of 186 Children and Families Resource Guide Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur. PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming. 1460 Main Street, Box 8 Princeton, WV 24740 Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services 1900 Kanawha Blvd. E Charleston, WV 25305 304-558-3317 Ext 65 [email protected] Medicaid Personal Care Resource Guide 2009 Page 20 of 186 Children and Families Resource Guide http://www.wvseniorservices.gov/HelpatHome/MedicaidPersonalCare/tabid/78/Default.a spx The Medicaid Personal Care Program includes hands-on, in-home services provided to those who are medically and financially eligible. A medical assessment is completed by a physician, assets can be no greater than $2,000, and income can be no greater than $674 per month. Services are provided by personal care agencies. Services provided in Personal Care include assistance with: • Personal Hygiene • Dressing • Feeding • Nutrition • Environmental Support (Light Housekeeping) • Health-Related Tasks For more information, call the call the Bureau of Senior Services’ Medicaid helpline at 866-767-1575 or contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood. 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Office hours: M-F 8:00am-5:00pm 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne. 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Resource Guide 2009 Page 21 of 186 Children and Families Resource Guide Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur. PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming. 1460 Main Street, Box 8 Princeton, WV 24740 Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm Resource Guide 2009 Page 22 of 186 Children and Families Resource Guide State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services 1900 Kanawha Blvd. E Charleston, WV 25305 304-558-3317 Ext 65 [email protected] Tel-Assistance/Lifeline and Link-Up http://www.wvdhhr.org/bcf/family_assistance/utility.asp Through Tel-Assistance/Lifeline, telephone companies’ offer reduced basic service to eligible low-income elderly and disabled customers. The Division of Family Assistance issues applications to eligible recipients and provides ongoing eligibility information to the telephone companies and informs them when customers are no longer eligible for Tel-Assistance. This is handled centrally by the Division of Family Assistance. Through Link Up, telephone companies offer a discount on telephone installation to lowincome households. Applications and certification of eligibility are handled centrally by the Division of Family Assistance. WV Family Support Program http://www.wvdhhr.org/bhhf/famsup1.asp Families who have a child with developmental disability who is living at home are eligible for the program. The Program provides help with planning for needs and finding resources; help with identifying and applying for appropriate government and community programs; funding for goods, services or home modifications that will help families stay together; and networking and support services. For more information, families can access a brochure here, http://www.wvdhhr.org/bhhf/pdfs/family%20support%20brochure2.pdf WV Primary Care Association http://www.wvpca.org/ Our members provide high-quality, affordable healthcare services to all West Virginians; regardless of economic, social, or income statues. Let the West Virginia Primary Care Association help find a community health center near you. For more information, families can visit http://asoft157.securesites.net/secure/wvpca/index.php?src=gendocs&ref=Interactive% 20Map or call 304-346-0032 Resource Guide 2009 Page 23 of 186 Children and Families Resource Guide West Virginia Developmental Disabilities Council http://www.wvddc.org/index.html The WV Developmental Disabilities Council is a 32 member organization that was established by an Executive Order of the Governor on March 6, 1972. The Council is authorized and funded by the Federal Developmental Disabilities Assistance and Bill of Rights Act (P.L. 106-402). It is administratively supported by the WV Department of Health and Human Resources. The Council’s mission is to assure that West Virginians with developmental disabilities receive the services, supports and opportunities they need to achieve independence, productivity, integration and inclusion into the community of their choice. It does this in four major ways: • including people with developmental development of policies and programs; • analyzing needs and proposing changes to the human service system; • providing training and technical assistance to build competent and inclusive communities; and • providing grants to community organizations to demonstrate innovative services and practices. disabilities and their families in the Families can visit the website for a lengthy list of resources or can call 304-558-0416 for more information. West Virginia Transition Services http://www.wvseniorservices.gov/HelpatHome/WestVirginiaTransitionInitiative/tabid/79/ Default.aspx Through a collaborative effort among the West Virginia Bureau of Senior Services, the West Virginia Bureau for Medical Services, and the West Virginia Olmstead Office, the Transition Initiative was created to assist those with disabilities and seniors who reside in nursing facilities to live and be supported in their communities. The Initiative enables those who are served to experience increased independence, dignity, choice, and flexibility to access in-home and community supports. Funding of up to $2,500 is provided for reasonable and necessary start-up costs, including security deposit for housing, set-up utility fees, moving expenses, essential home furnishings, and home accessibility adaptations. For more information call the West Virginia Olmstead Office at (304) 558-3287 or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Resource Guide 2009 Page 24 of 186 Children and Families Resource Guide Disease and Illness 1 800 Gambler http://www.1800gambler.net/ The Problem Gamblers Help Network of West Virginia is a program created by the West Virginia Legislature to identify and provide services to problem gamblers and their loved ones. The program is funded by the West Virginia Lottery and administered by the West Virginia Department of Health and Human Resources. The program has been in existence for nearly 10 years, and is available for residents of West Virginia who are either a problem gambler or are in a relationship with a problem gambler. The Problem Gamblers Help Network of West Virginia provides a “one-stop-shop” offering for problem gamblers and their families. The program utilizes a “continuum of care” that begins with targeted outreach, then offers professional diagnostic assessment and treatment, and completes with a two-year follow-up. In between, clients receive self-help materials, pre-appointment courtesy calls, post-assessment quality assurance calls, as well as six-month and one-year follow-ups. For more information families can call 1-800-GAMBLER Access WV http://apps.wvinsurance.gov/accesswv/ AccessWV is a health plan created by West Virginia statute to provide health insurance to West Virginians who have been unable to find or who have been denied health insurance in the private market because of a medical condition. It also provides coverage to people who are eligible under the Federal Portability Act or under the IRS Health Coverage Tax Credit Program. For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm Alcoholics Anonymous www.aa.org Alcoholics Anonymous® is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions. AA is not allied with any sect, denomination, politics, organization or institution; does not wish to engage in any controversy, neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety. For more information, families can call 1-800-333-5051 or 1-800-711-6375 Resource Guide 2009 Page 25 of 186 Children and Families Resource Guide American Brain Tumor Association http://www.abta.org/ The American Brain Tumor Association exists to eliminate brain tumors through research and to meet the needs of brain tumor patients and their families. Founded in 1973, the American Brain Tumor Association (ABTA) was the first national, nonprofit organization dedicated to promoting brain tumor research, while offering information and support to brain tumor patients and their families. This year, the Des Plaines, Ill.based ABTA will fund more than $2.6 million in research, and provide more than 1.3 million services and resources to brain tumor patients, their family members, and health care providers. For more information families can visit the website http://www.abta.org/ or call 1-800886-2282. American Cancer Society www.cancer.org This website offers information for patients, family, and friends; survivors; caregivers; health information; and support programs and services. For more information, families can call 1-800-ACS-2345. American Diabetes Association www.diabetes.org The American Diabetes Association is leading the fight against the deadly consequences of diabetes and fighting for those affected by diabetes. The Association funds research to prevent, cure and manage diabetes; delivers services to hundreds of communities; provides objective and credible information; and gives voice to those denied their rights because of diabetes. Founded in 1940, our mission is to prevent and cure diabetes and to improve the lives of all people affected by diabetes. For more information, families can call 1-800-DIABETES (1-800-342-2383) or visit www.diabetes.org. American Heart Association www.americanheart.org This website contains links for: • Patients • Caregivers • Heart attack/stroke warning signs • American Stroke Association Resource Guide 2009 Page 26 of 186 Children and Families Resource Guide • Diseases and conditions • Children’s health • CPR & ECC • Healthy Lifestyle • Heart and Stroke Encyclopedia • Local Information Families can call 1-800-926-4278 for more information. Americans with Disabilities Act http://www.ada.gov The ADA website and help line provide information and resources for topics such as: a Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated Investigative Agencies, Enforcing the ADA: A Status Report from the Department of Justice, the ADA Mediation Program, ADA compatibility resources for small businesses as well as state and local governments, lists of ADA-accessible public facilities, and much more. Families can call 1-800-949-4232 or visit the website for more information. Centers for Disease Control and Prevention http://www.cdc.gov/ The CDC is “your online source for credible health information. Topics include but are not limited to: • Diseases and Conditions • Healthy Living • Emergency Preparedness and Response • Injury, Violence & Safety • Environmental Health • Traveler’s Health • Life Stages and Populations • Workplace Safety & Health Families can visit the website www.cdc.gov or call 1-800-232-4636 Resource Guide 2009 Page 27 of 186 Children and Families Resource Guide Dining with Diabetes http://fh.ext.wvu.edu/programs Diabetes is a common, serious, and costly disease. Many complications of diabetes can be controlled and even prevented by making lifestyles changes – scheduling regular doctor visits, improving eating habits, increasing physical activity, and maintaining a healthy weight. The Dining with Diabetes program helps adults make lifestyle changes. It is a free program for those with diabetes and their family members. The series of four classes and a 3-month follow-up includes clinical testing, nutrition information, recipe demonstrations, exercise, and group support. Families can contact 304-293-2796 for more information. FAIR (Family Alzheimer’s In-Home Respite) http://www.wvseniorservices.gov/HelpatHome/FAIRFamilyAlzheimersInHomeRespite/ta bid/75/Default.aspx Caring for a loved one with Alzheimer’s disease or a related dementia can be very stressful, and caregivers need a regular break from the demands of the job. The FAIR Program, available in every county of West Virginia, offers relief to family caregivers and, at the same time, provides one-on-one attention and individualized activities for persons with a written diagnosis of Alzheimer’s disease or a related dementia. FAIR gives caregivers the time to do things most of us take for granted—run errands, keep appointments, visit family and friends, shop for groceries, or even take a nap. FAIR clients (family caregivers) can receive up to sixteen hours of respite per week, based on need and availability of hours and trained staff. The fee for FAIR services depends on the income of the person with dementia. For more information, families can access a brochure at http://www.wvseniorservices.gov/Portals/0/pdf/FAIR.pdf or call their local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Free Clinics (Health Rights) http://www.wvochs.org/dpc/freeclinics.aspx Free Clinics (Health Rights) provide basic primary care, specialty services, and pharmacy to uninsured people who meet low income guidelines. Most of the medicines provided are donated by pharmaceutical companies, or are purchased through the Federal 340B Program. West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the West Virginia State Legislature and administered through the Division of Primary Care. Each year grants totaling nearly $3,000,000 provide comprehensive medical care to more than 75,000 enrolled patients with approximately 250,000 office visits each year. For more information, families can look here http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_ webuse.pdf or call 304-558-4007 Resource Guide 2009 Page 28 of 186 Children and Families Resource Guide James “Tiger” Morton Catastrophic Illness Commission http://www.wvdhhr.org/cic/index.asp The James “Tiger” Morton Catastrophic Illness Commission was created during the 1999 regular session of the West Virginia Legislature. The Commission acts as a last resort for those in dire need of medical assistance once all other resources are exhausted. To be eligible for the funds, a patient must meet the following guidelines: • Be a resident of West Virginia 1 year prior to the date of onset/diagnosis, and • Have a condition that meets the definition of Catastrophic Illness, and • Have exhausted all other resources, including Medicaid and Hill-Burton Funds. • An applicant who is eligible for medical assistance through the State Medicaid Program is not an eligible applicant for the Fund. Applications are accepted directly from a patient; however involvement from the medical facility is preferred. The Commission makes direct payment to the provider of the service through the West Virginia Medicaid program. • Past due medical bills are not considered for payment. • ALL services MUST be pre-authorized through the Director. For more information or to apply, please call (304) 558-6073 Leukemia & Lymphoma Society – WV Chapter http://www.leukemia-lymphoma.org/all_page?item_id=347481 Our chapter is geared toward improving the quality of life of patients and their families. The chapter hosts a variety of patient services programs. Information includes: • Advocacy • Family Support Groups • First Connections • Information Resource Center • Patient Financial Aid • Teleconferences and Webcasts • Education Workshops • Educational Material For more information, families can call 1-800-726-2873 Resource Guide 2009 Page 29 of 186 Children and Families Resource Guide Lighthouse for Seniors http://www.wvseniorservices.gov/HelpatHome/Lighthouse/tabid/74/Default.aspx Lighthouse is designed to assist those seniors who have functional needs in their homes, but whose income or assets disqualify them for Medicaid services. The Lighthouse Program, available in each county, is funded entirely by state monies and provides support in four areas: personal care, mobility, nutrition, and housekeeping. An individual may receive up to sixty hours of service per month, based on a client assessment and resources available. To participate in the program one must be at least sixty years of age and meet the functional eligibility need. Lighthouse has a sliding scale fee reimbursement in place. For more information, families can access a brochure at http://www.wvseniorservices.gov/Portals/0/pdf/Brochure-Lighthouse.pdf or call their local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Long-Term Care Ombudsman Program http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi d/81/Default.aspx The mission of the Long-Term Care Ombudsman Program is to enhance the quality of life, improve the level of care, protect individual rights, and promote the dignity of each senior citizen and/or person with a disability, of any age, housed in a long-term care facility. Long-term care facilities include nursing homes, assisted living facilities, and other types of care homes. Ombudsmen are not employed by the long-term care facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program. For more information, call 1-800-834-0598 to speak with an ombudsman or to request services. March of Dimes, WV Chapter http://www.marchofdimes.com/westvirginia/9952.asp This website includes information for the national March of Dimes, pregnancy and newborn. For more information, families can call 304-720-2229 Medicaid Aged and Disabled Waiver Program http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7 7/Default.aspx The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and community services to individuals 18 years of age and older who are medically and Resource Guide 2009 Page 30 of 186 Children and Families Resource Guide financially eligible. Medical eligibility is based on a functional assessment by a medical professional. Financial eligibility is determined at county Department of Health and Human Resources offices; assets cannot exceed $2,000 and income can be no more than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver began new Managed Enrollment and Member Enrollment processes. Services provided in the Aged and Disabled Waiver Program includes: • Case Management – development of a service and support plan by a case management agency that reflects the wishes and preferences of the ADW member. • Consumer-Directed Case Management – an ADW member may choose to direct his own case management • Homemaker – long-term direct care and support services (assistance with personal hygiene, nutritional support, and environmental maintenance) that are necessary in order to enable an individual to remain at home rather than enter a long-term care facility. • Transportation – an ADW member may be transported by the homemaker in order to gain access to services and activities in the community • RN Assessment and Review – a registered nurse will complete assessments of the ADW member at regular intervals to ensure that the member’s plan of care is meeting his/her needs • ADW members are paid a flexible monthly stipend to recruit, hire, and supervise their own workers For more information, contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood. 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Office hours: M-F 8:00am-5:00pm 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Resource Guide 2009 Page 31 of 186 Children and Families Resource Guide Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne. 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur. PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming. 1460 Main Street, Box 8 Princeton, WV 24740 Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Resource Guide 2009 Page 32 of 186 Children and Families Resource Guide Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services 1900 Kanawha Blvd. E Charleston, WV 25305 304-558-3317 Ext 65 [email protected] Medicaid Personal Care http://www.wvseniorservices.gov/HelpatHome/MedicaidPersonalCare/tabid/78/Default.a spx The Medicaid Personal Care Program includes hands-on, in-home services provided to those who are medically and financially eligible. A medical assessment is completed by a physician, assets can be no greater than $2,000, and income can be no greater than $674 per month. Services are provided by personal care agencies. Services provided in Personal Care include assistance with: • Personal Hygiene • Dressing • Feeding • Nutrition • Environmental Support (Light Housekeeping) • Health-Related Tasks For more information, call the call the Bureau of Senior Services’ Medicaid helpline at 866-767-1575 or contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood. 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Office hours: M-F 8:00am-5:00pm Resource Guide 2009 Page 33 of 186 Children and Families Resource Guide 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne. 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur. PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Resource Guide 2009 Page 34 of 186 Children and Families Resource Guide Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming. 1460 Main Street, Box 8 Princeton, WV 24740 Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services 1900 Kanawha Blvd. E Charleston, WV 25305 304-558-3317 Ext 65 [email protected] Multiple Sclerosis Society, WV Chapter www.nationalmssociety.org The National MS Society is a collective of passionate individuals who want to do something about MS now—to move together toward a world free of multiple sclerosis. MS stops people from moving. We exist to make sure it doesn't. We help each person address the challenges of living with MS through our 50-state network of chapters. The Society helps people affected by MS by funding cutting-edge research, driving change through advocacy, facilitating professional education, and providing programs and services that help people with MS and their families move their lives forward. For more information, families can call 1-800-344-4867 or 304-343-5153 Muscular Dystrophy Association of WV http://www.volunteermatch.org/search/org47552.jsp Since 1950, the Muscular Dystrophy Association has provided West Virginia with the most comprehensive services program of any voluntary health agency in the country. From its Charleston district office, MDA serves 42 counties. Adults and children affected by neuromuscular diseases, and their families, benefit from an array of services, research and other programs. For more information, families can call 304-344-9807 Resource Guide 2009 Page 35 of 186 Children and Families Resource Guide Narcotics Anonymous www.na.org Narcotics Anonymous is an international, community-based association of recovering drug addicts with more than 43,900 weekly meetings in over 127 countries worldwide. Membership is open to all drug addicts, regardless of the particular drug or combination of drugs used. When adapting AA's First Step, the word "addiction" was substituted for "alcohol," thus removing drug-specific language and reflecting the "disease concept" of addiction. Narcotics Anonymous provides a recovery process and peer support network that are linked together. One of the keys to NA's success is the therapeutic value of addicts working with other addicts. Members share their successes and challenges in overcoming active addiction and living drug-free, productive lives through the application of principles contained within the Twelve Steps and Twelve Traditions of NA. These principles are the core of the Narcotics Anonymous recovery program. Narcotics Anonymous itself is a non-religious program of recovery; each member is encouraged to cultivate an individual understanding-religious or not-of the spiritual principles and apply these principles to everyday life. There is no social, religious, economic, racial, ethnic, national, gender, or class-status membership restrictions. There are no dues or fees for membership; most members regularly contribute in meetings to help cover the expenses incurred for the rent of a facility space. Narcotics Anonymous is not affiliated with other organizations, including other twelve step programs, treatment centers, or correctional facilities. As an organization, NA does not employ professional counselors or therapists, nor does it provide residential facilities or clinics. Additionally, the fellowship does not provide vocational, legal, financial, psychiatric, or medical services. NA has only one mission: to provide an environment in which addicts can help one another stop using drugs and find a new way to live. In Narcotics Anonymous, members are encouraged to comply with complete abstinence from all drugs including alcohol. It has been the experience of NA members that complete and continuous abstinence provides the best foundation for recovery and personal growth. NA as a whole has no opinion on outside issues, including prescribed medications. Use of psychiatric medication and other medically indicated drugs prescribed by a physician and taken under medical supervision is not seen as compromising a person's recovery in NA. For more information, families can call 1-800-766-4442 or 304-344-4442 National Organization for Rare Disorders http://www.rarediseases.org/ The National Organization for Rare Disorders (NORD), a 501(c)3 organization, is a unique federation of voluntary health organizations dedicated to helping people with rare "orphan" diseases and assisting the organizations that serve them. NORD is committed to the identification, treatment, and cure of rare disorders through programs of education, advocacy, research, and service. A rare or "orphan" disease affects fewer than 200,000 people in the United States. There are more than 6,000 rare disorders that, taken together, affect approximately 25 million Americans. For almost twenty years, NORD has served as the primary non-governmental clearinghouse for Resource Guide 2009 Page 36 of 186 Children and Families Resource Guide information on rare disorders. NORD also provides referrals support groups and other sources of assistance. For more information, families can call 1-800-999-NORD Shriners Hospital for Children http://www.shrinershq.org/ Shriners Hospitals for Children is a one-of-a-kind international health care system dedicated to improving the lives of children by providing specialty pediatric care, innovative research and outstanding teaching programs. Children up to the age of 18 with orthopedic conditions, burns, spinal cord injuries and cleft lip and palate are eligible for admission and receive all care in a family-centered environment at no financial obligation to patients or families. For more information or to make a referral, families can call 1-800-237-5055 WV Family Support Program http://www.wvdhhr.org/bhhf/famsup1.asp Families who have a child with developmental disability who is living at home are eligible for the program. The Program provides help with planning for needs and finding resources; help with identifying and applying for appropriate government and community programs; funding for goods, services or home modifications that will help families stay together; and networking and support services. For more information, families can access a brochure here, http://www.wvdhhr.org/bhhf/pdfs/family%20support%20brochure2.pdf WV Children’s Health Insurance Program (WV CHIP) http://www.wvchip.org/ WVCHIP was created to help working families who do not have health insurance for their children. You want your kids to be healthy. One good way to keep them healthy is making sure they get medical care. Children who get good medical care have a better chance of being healthy and doing well in school. Services covered by WVCHIP: • Doctor visits • Check-ups • Hospital visits • Immunizations (Shots) • Prescriptions Resource Guide 2009 Page 37 of 186 Children and Families Resource Guide • Tests and X-rays • Dental care • Vision care (Not covered for Premium Plan) • Emergency care • Mental Health • Diabetic supplies • Urgent Care or After Hour Clinic Visits • Case Management for Special Needs • And more Your children are eligible if they: • Live in West Virginia • Are 18 or younger • Don’t have health insurance now and haven’t had it in the past six months (for the Basic CHIP Plans) or the past twelve months for the CHIP Premium Plan (some exceptions apply, click here for more information) • Are not eligible for the West Virginia State Employee Health Insurance – PEIA • Are not eligible for West Virginia Medicaid • Live in families meeting WVCHIP Income Guidelines • Are United States citizens or qualified aliens (Children who are not U.S. citizens must provide verification of their alien status.) Families can contact the CHIP hotline at 1-877-WVA-CHIP. CHIP Helpline operates: Monday - Friday 8AM to 8PM & Saturday 8AM to 4PM WV Primary Care Association www.wvpca.org Our members provide high-quality, affordable healthcare services to all West Virginians; regardless of economic, social, or income statues. Let the West Virginia Primary Care Association help find a community health center near you. For more information, families can visit http://asoft157.securesites.net/secure/wvpca/index.php?src=gendocs&ref=Interactive% 20Map or call 304-346-0032 Resource Guide 2009 Page 38 of 186 Children and Families Resource Guide West Virginia Black Lung Clinics Program http://www.wvochs.org/dpc/blacklung.aspx The West Virginia Black Lung Clinics Program is the single point of contact for Black Lung clinics. Using a Federal grant and State funds, this program provides for services at each project site to help with interpreting guidelines, administration of funds, and technical assistance in daily operations. In West Virginia, each project site is housed in a primary care clinic. Providers render pulmonary testing and services predominantly to coal miners suffering from black lung disease. However, care for patients with all other respiratory diseases is also funded through this program. Each site provides services that include screening, diagnosis, treatment, education, rehabilitation, outreach and benefits counseling. Clinics include: Bluestone Health Association, Inc. (Serving Mercer County) 3997 Beckley Road Princeton, WV 24740 304-431-5499 Prudish Medical Center (Serving Mercer County) PO BOX 7636 Montcalm, WV 24737 304-589-3151 Community Health Foundation of Man, WV (Serving Logan, Mingo, Wyoming, and Boone Counties) 600 East McDonald Avenue Man, WV 25635 304-583-6541 Hygeia Facilities Foundation, Inc. (Serving Boone, Raleigh, and Wyoming Counties) P.O. Box 217 Whitesville, WV 25209 304-949-4542 Oceana Medical Center (Serving Boone, Raleigh, and Wyoming Counties) 400 Parkway, P.O. Box 400 Oceana, WV 24870 304-682-6246 Resource Guide 2009 Page 39 of 186 Children and Families Resource Guide Wharton Medical Center (Serving Boone, Raleigh, and Wyoming Counties) Rt. 85, P.O. Box 89 Wharton, WV 25208 304-247-6202 New River Breathing Center (Serving Fayette County) P.O. Box 337 Scarbro, WV 25917 304-469-3261 Preston-Taylor Community Health Centers, Inc. North Central WVBLCP (Serving Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor, and Upshur Counties) NCWVBLP Newburg Clinic P.O. Box 35 Newburg, WV 26410 304-892-2850 Preston- Taylor Community Health Centers, Inc. North Central WVBLCP (Serving Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor, and Upshur Counties) Rowlesburg Clinic P.O. Box 565 Rowlesburg, WV 26245 304-454-2421 Medical Center of Taylor County WVBLCP (Serving Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor, and Upshur 725 North Pike Street Grafton, WV 26354 304-265-4909 Rainelle Medical Center, Inc. (Serving Greenbrier, Fayette, Nicholas, Summers, and Webster Counties) 645 Kanawha Avenue Rainelle, WV 25962-1013 304-438-6188 Resource Guide 2009 Page 40 of 186 Children and Families Resource Guide Meadow Bridge Clinic (Serving Greenbrier, Fayette, Nicholas, Summers, and Webster Counties) Rt. 20, Box 120 Meadow Bridge, WV 25976 304-484-7755 Tug River Health Association, Inc. (Serving McDowell, Wyoming, and Mingo Counties and parts of the state of WV) Gary Health Center P.O. Box 507 Gary, WV 24836 304-448-3794 Tug River Health Association, Inc. (Serving McDowell, Wyoming, and Mingo Counties and parts of the state of WV) Northfolk Health Center P.O. Box 877 Northfolk, WV 24868 304-862-3522 Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette, Wayne, Mingo, Clay and Nicholas Counties) 401 10th Street, Suite 410 Huntington, WV 25701 304-525-3334 Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette, Wayne, Mingo, Clay and Nicholas Counties) Harts Health Clinic 4 State Route 10 Harts, WV 25524 304-855-4595 Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette, Wayne, Mingo, Clay and Nicholas Counties) Upper Kanawha Health Associates P.O. Box F Cedar Grove, WV 25039 304-595-1770 Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette, Wayne, Mingo, Clay and Nicholas Counties) Stepptown Community Health Center 3 Adena Drive Resource Guide 2009 Page 41 of 186 Children and Families Resource Guide P.O. Box 716 Kermit, WV 25674 304-393-4090 Domestic Violence Batterer Intervention Programs in WV http://www.wvcadv.org/batterer_intervention.htm Establishing batterer intervention prevention programs is an effort to provide comprehensive programs addressing the impact of domestic violence on individuals and in communities. Batterer's programs are one piece of a coordinated community response involving law enforcement, prosecutors, courts, judges, communities of faith, schools, victim services, health care professionals, correctional facilities, etc. The primary purpose of programs for batterers is to maximize safety for victims of domestic violence and to hold perpetrators accountable for their violence and abusive choices. In West Virginia, programs for batterers are rooted in the theory that the cause of domestic violence is one person's arbitrary belief in the right to exert power over another person. This power is demonstrated through a pattern of coercive control used to intimidate and manipulate the victim into responding according to the batterer's immediate demands and desires. Perpetrators of domestic and family violence are deliberate in choosing their victims and in selecting their tactical means of control. Perpetrators learn to accept violence and abuse as a means of resolving inter-personal conflict with few if any negative consequences. Only recently in West Virginia (1992) was domestic violence identified as a crime that will no longer be tolerated or excused. BIPPS are programs that accept perpetrators of domestic violence or family violence into educational intervention groups. A perpetrator shall be admitted to a perpetrator intervention program if ordered by a court or voluntarily enrolled in the program, and is assessed by the program to be eligible for participation in the program. Common Purpose of the Panhandle 732 W. King Street Martinsburg, WV 25401 304-262-4424 Class sites: Berkeley Springs, Charles Town, Martinsburg Fayette County Day Report Center 2037 Summerlee Road Oak Hill, WV 25901 304-469-2004 Class site: Oak Hill Resource Guide 2009 Page 42 of 186 Children and Families Resource Guide Goodwill Industries of KYOWVA, Inc. Family Services Division P.O. Box 7365 Huntington, WV 25776 304-523-9454 Class site: Huntington North Central Community Corrections 5 Randolph Avenue, Suite 2 Elkins, WV 26241 304-636-5273 or 304-637-0382 Class site: Elkins Putnam Regional Day Report Center 3389 Winfield Road Winfield, WV 25213 304-204-1406 Class sites: Winfield and Pt. Pleasant Rape and Domestic Violence Information Center P.O. Box 4228 Morgantown, WV 26505 304-292-5100 Class site: Morgantown Southern Regional Day Report Centers 108 South Walker Street Princeton, WV 24740 304-487-8485 Class sites: Princeton, Beckley & Greenbrier Co. Tug Valley Recovery Shelter P.O. Box 677 Williamson, WV 25661 304-235-6121 Class sites: Logan and Williamson Wood County Day Report Center 201 Third Street Parkersburg, WV 26101 Resource Guide 2009 Page 43 of 186 Children and Families Resource Guide 304-421-1926 Class site: Parkersburg YWCA Violence Prevention Program 1100 Chapline Street Wheeling, WV 26003 304-232-2748 Class sites: Wierton and Wheeling YWCA Resolve Family Abuse Program 114 Quarrier Street Charleston, WV 25301 304-340-3554 Class sites: Charleston & Madison WV Dept of Military Affairs & Public Safety Division of Corrections Mt. Olive Correctional Complex One Mountainside Way, Box 41 Mt. Olive, WV 25185 304-442-7213 Licensed for 10 adult male correctional centers Domestic Violence Shelters The following is a list of participating members with the West Virginia Coalition Against Domestic Violence. Family Crisis Intervention Center Calhoun, Jackson, Pleasants, Ritchie, Roane, Tyler, Wirt, and Wood Counties 304-428-2333 or 800-794-2335 Tug Valley Recovery Shelter Mingo and Logan Counties 304-235-6121 or 800-340-0639 YWCA Resolve Family Abuse Program Boone, Clay, and Kanawha Counties 304-340-3550 office 304-340-3549 shelter Resource Guide 2009 Page 44 of 186 Children and Families Resource Guide Family Refuge Center Greenbrier, Monroe, and Pocahontas Counties 304-645-6334 Branches, Inc. Cabell, Lincoln, Mason, Putnam, and Wayne Counties 304-529-2382 or 888-538-9838 Family Crisis Center Grant, Hampshire, Hardy, Mineral, and Pendleton Counties 304-788-6061 or 800-698-1240 304-788-6556 (TTY only) Women's Aid in Crisis Barbour, Braxton, Tucker, Randolph, Upshur, and Webster Counties 304-636-8433 or 1-800-339-1185 (voice/TTY) Shenandoah Women's Center Berkeley, Jefferson, and Morgan Counties 304-263-8522 (voice/TTY) Women's Resource Center Fayette, Nicholas, Raleigh, and Summers Counties 304-255-2559 (voice/TTY) Rape and Domestic Violence Information Center Monongalia, Preston, and Taylor Counties 304-292-5100 304-263-8522 (TTY only) YWCA Family Violence Prevention Program Ohio, Marshall, and Wetzel Counties 304-232-2748 1-800-698-1247 (voice/TTY) HOPE, Inc Doddridge, Gilmer, Harrison, Lewis, and Marion Counties 304-367-1100 304-367-1101 (TTY only) Resource Guide 2009 Page 45 of 186 Children and Families Resource Guide Stop Abusive Family Environments McDowell, Mercer, and Wyoming Counties 304-436-8117 (voice/TTY) The Lighthouse Hancock and Brooke Counties 304-797-7233 304- 797-0002 National Domestic Violence/Abuse Hotline This is a 24 hour a day, 7 days a week crisis hotline. Families can call 1-800-799-SAFE or 1-800-787-3224 (TDD) Rape and Domestic Violence Information Center Families can call 304-292-5100 for more information. WV Coalition against Domestic Violence http://www.wvcadv.org/index.html If you are in immediate danger we urge you to dial 911. If you need a referral to your closest Domestic Violence Program, you can call the National Domestic Violence Hotline at 1-800-799-SAFE twenty-four hours a day, 7 days a week. If you are currently in an abusive relationship, be aware that your abuser can track where you've been on the internet on a home computer. If you need help from the statewide central service office of the West Virginia Coalition, please contact us at 304-965-3552 Educational Community Educational Outreach Service, Inc. http://fh.ext.wvu.edu/program The West Virginia Community Educational Outreach Service (CEOS) strengthens individuals and families through continuing education, leadership development, and community involvement. The program provides educational opportunities, resources, and materials to assist in education and community networks in 51 of West Virginia’s 55 counties. In existence for more than 70 years, the organization has affiliation at the local county level with community clubs, state affiliation through a state council, and national affiliation with the National Volunteer Outreach Network, Inc. and with the international Resource Guide 2009 Page 46 of 186 Children and Families Resource Guide organization Associated Country Women of the World (ACWW) and Country Women’s Council (CWC-USA). Families can contact 304-293-2796 for more information. Parent-Educator Resource Centers (PERC) The Parent-Educator Resource Center (PERC) encourages and assists parents and educators as they work together to improve communication between home and school. Barbour County Parent-Educator Resource Center Rt. 2, Box 343 c/o Belington Middle School Belington, WV 26250 (304)823-1245 Berkeley County Parent-Educator Resource Center 515 W. Martin Street Martinsburg, WV 25401 (304) 263-5717 Cabell County Family Connection 1901 Hall Avenue Huntington, WV 25701 (304) 528-5208 Calhoun County Parent-Educator Resource Center HC 89, Box 119 Mt. Zion, WV 26151-9734 (304) 354-9504 Doddridge County Parent-Educator Resource Center 104 Sistersville Pike West Union, WV 26456 (304)873-2778 Fayette County Parent-Educator Resource Center 111 Fayette Avenue Fayetteville, WV 25840 (304) 574-1176 ext.2183 Resource Guide 2009 Page 47 of 186 Children and Families Resource Guide Hampshire County Parent-Educator Resource Center 46 South High Street Romney, WV 26757 (304) 822-3050 Harrison County Parent-Educator Resource Center Rt. 3 Box 43-B, Suite 205 Clarksburg, WV 26301 (304)326-7693 Jackson County Parent-Educator Resource Center P.O. Box 770 Ripley, WV 25271 (304) 273-3545 Jefferson County Parent-Educator Resource Center 110 Mordington Avenue Charles Town, WV 25414 (304) 725-6473 Kanawha County Parent-Educator Resource Center 200 Elizabeth Street Charleston, WV 25311 (304) 348-7715 Lincoln County Parent-Educator Resource Center 10 Marland Avenue Hamlin, WV 25523 (304) 824-3033 Ext. 238 Logan County Parent-Educator Resource Center P.O. Box 477 Logan, WV 25601 (304) 792-2086 Resource Guide 2009 Page 48 of 186 Children and Families Resource Guide Marion County Parent-Educator Resource Center 1993 Airport Road Fairmont, WV 26554 Marshall County Parent-Educator Resource Center 801 Seventh Street Moundsville, WV 26041 (304) 843-4457 McDowell County Parent-Educator Resource Center McDowell County Career and Technical Center Box V Welch, WV 24801 (304) 436-4831 Mineral County Parent-Educator Resource Center 251 West Piedmont Street Keyser, WV 26726 (304) 788-4216 Mingo County Parent-Educator Resource Center Route 2 Box 310 Williamson, WV 25661 (304) 235-3333 ext 214 Monongalia County Parent-Educator Resource Center 200 West Park Avenue Westover, WV 26501 (304) 291-9288 Ohio County Parent-Educator Resource Center Elm Grove Elementary School RR2, Box 444 Wheeling, WV 26003 (304) 243-0363 Resource Guide 2009 Page 49 of 186 Children and Families Resource Guide Pendleton County Parent-Educator Resource Center P.O. Box 888 Franklin, WV 26807 (304) 358-2013 Pleasants County Parent-Educator Resource Center P.O. Box 308 St. Marys, WV 26170 (304)684-7643 Preston County Parent-Educator Resource Center Preston High School 300 Preston Drive Kingwood, WV 26537-1553 (304)329-0400 Putnam County Parent-Educator Resource Center Putnam Career & Technical Center P.O. Box 640 Eleanor, WV 25070 (304) 586-3494, Ext 243 Raleigh County Parent-Educator Resource Center 301 Park Avenue Beckley, WV 25801 (304) 256-4667 Ritchie County Parent-Educator Resource Center Ritchie County Middle School P.O. Box 249 Ellenboro, WV 26346 (304) 869-3512 ext. 250 Resource Guide 2009 Page 50 of 186 Children and Families Resource Guide Roane County Parent-Educator Resource Center 802 Madison Avenue P.O. Box 609 Spencer, WV 25276 (304) 927-6441 Tucker County Parent-Educator Resource Center 501 Chestnut Street Parsons, WV 26287 (304)478-3827 Wayne County Parent-Educator Resource Center P.O. Box 70 212 North Court Street Wayne, WV 25570 (304) 272-5116 ext. 330 or 387 Webster County Parent-Educator Resource Center 315 South Main Street Webster Springs, WV 26288 (304) 847-5638, Ext 120 Wetzel County Parent-Educator Resource Center Wetzel County Center for Children and Families RR2 Box 107 New Martinsville, WV 26155-9422 (304)455-3014 WV Child Care Resource and Referral http://www.wvdhhr.org/bcf/ece/earlycare/rr.asp A resource & referral agency is a local nonprofit organization involved in supporting child care services. In WV, at a minimum, the resource & referral agencies: • Manage the subsidy program • Link parents with child care options • Provide consumer information Resource Guide 2009 Page 51 of 186 Children and Families Resource Guide • Offer technical assistance and training to providers • Inform parents of other resources in their community Use this link to find a child care center in your area http://www.wvdhhr.org/bcf/ece/cccenters/ Area I (Hancock, Brooke, Ohio, Marshall, Monongalia, Wetzel, Marion, and Tyler Counties) Catholic Community Services Child Care Resource Center 3622-B West Street Weirton, WV 26062 304-748-2007 1236 N. St. Rt. 2 New Martinsville, WV 26155 304-455-0920 Professional Building, Suite 200 309 Cleveland Avenue Fairmont, WV 26554 304-366-3615 1025 Main Street Suite 510 Mull Center Wheeling, WV 26003 304-232-1603 or 1-800-585-1603 965 Hartman Run Rd. Suite 1103 Morgantown, WV 26505 304-292-7357 or 1-888-272-7357 Area II (Pleasants, Wood, Ritchie, Doddridge, Harrison, Wirt, Calhoun, Gilmer) Choices Child Care Resource and Referral Rosemar Corner 4421 Emerson Avenue, Suite 102 Parkersburg, WV 26104 1-866-966-2668 or 304-485-2668 315 North Ohio Avenue Clarksburg, WV 26301 1-866-622-6528 or 304-622-6528 Resource Guide 2009 Page 52 of 186 Children and Families Resource Guide Area III (Jackson, Roane, Clay, and Kanawha) Connect Child Care Resource and Referral 200 Upper Kanawha Valley Way P.O. Box 369 Cabin Creek, WV 25035 1-888-595-8290 or 304-595-6401 Area IV (Mason, Putnam, Cabell, Lincoln, Wayne, Boone, Logan, Mingo) Link Child Care Resource and Referral 611 7th Avenue, Suite 200 Huntington, WV 25701 1-800-894-9540 or 304-523-9540 201 Stratton St., Room 214, White & Brown Bldg Logan, WV 25601 304-752-3932 Area V (Morgan, Berkeley, Jefferson, Mineral, Hampshire, Preston, Tucker, Grant, Hardy, Taylor, Barbour, Lewis, Upshur, Randolph, and Pendleton) Mountain Heart Child Care Services 93 South Grove Street, Suite 1 Petersburg, WV 26847 1-877-211-5437 or 304-257-9375 or 304-257-9376 4 Harman Center Grafton, WV 26354 1-877-811-5437 or 304-265-0142 239 Court Avenue P.O. Box 630 Weston, WV 26452 1-866-232-9227 or 304-269-6244 1200 Harrison Avenue, Suite 220 Elkins, WV 26241 1-877-862-3103 or 304-637-2840 295 Monroe Street, Suite 1 Martinsburg, WV 25401 304-262-1584 or 1-888-915-7653 Resource Guide 2009 Page 53 of 186 Children and Families Resource Guide Area VI (Braxton, Webster, Pocahontas, Nicholas, Greenbrier, Fayette, Raleigh, Summers, Monroe, Wyoming, Mercer, McDowell) Mountain Heart Child Care Services P.O. Box 1509 Ocean, WV 24870 1-800-834-7082 or 304-682-8271 195 Davis Street P.O. Box 5650 Princeton, WV 24740 1-800-738-8531 or 304-425-3669 228 Ragland Rd P.O. Box 966 Beckley, WV 25801 1-888-799-9217 or 304-253-7654 812 Northside Drive, Suite 7C Summersville, WV 26651 1-866-872-9204 or 304-872-9200 P.O. Box 1610 Lewisburg, WV 24901 1-866-223-7127 or 304-647-3800 Early Head Start http://www.wvheadstart.org/ Head Start is a national program started by the U.S. Government in 1965. Although federally funded, Head Start programs in the state are locally operated. Funds are awarded directly to local public and private non-profit agencies to operate Head Start programs. West Virginia Head Start programs currently receive funding to enroll 7,439 children. Eligibility for Head Start is based on family income. At least 10% of the enrollment is reserved for children who have special needs. Head Start focuses on all aspects of a child’s development including, their emotional, educational, social, health, nutritional, and physical needs. Head Start has expanded to include services for pregnant women and children under the age of three. Currently West Virginia receives funding to enroll 394 children in twelve counties. Services offered by Early Head Start are provided in and out of the home to families with young children and expectant families. They include parent education, nutrition services, case management, and the development of support groups for parents. The goal of Early Head Start is to encourage the development of infants and toddlers by assisting parents to recognize Resource Guide 2009 Page 54 of 186 Children and Families Resource Guide their value as the caregiver and teacher of their children while encouraging parents to set their own personal goals. Head Start programs involve parents of enrolled children in many of the program’s operations. Each Head Start program has a Policy Council, made up of parents and community representatives, a decision making body of the organization. Parents are encouraged to volunteer in the classroom and to attend training offered to assist them in becoming qualified for a variety of employment opportunities within their community. Head Start programs seek community partnership agreements with local agencies, organizations, and individuals in supporting young children and their families. In establishing a good working relationship within the community, Head Start programs can increase the resources and expand the services available to children and families. For more information and to locate a head start program in their area, families can call 1-866-763-6481 WV Education Portal http://www.wv.gov/education/students/Pages/default.aspx Welcome to the West Virginia education portal. West Virginia is fortunate to have a tremendous education system with a high standard of excellence. Please use the information provided here to learn more about the wealth of educational opportunities in our great state. For adult learners, links include: • Career Planning Resources • College Comparisons • Distance Learning Opportunities • Financial Aid Resources • Grant and Scholarship Resources • Overview of the GED Program • Technical Programs and Majors • Technical Schools • Training Opportunities Families can access the website at http://www.wv.gov/education/adultlearners/Pages/default.aspx WV Safe Schools Helpline http://wvde.state.wv.us/safeschools/ A 24-hour, toll-free number has been assigned for all of West Virginia – the same number for ALL schools. It can be reached from in-state, and from outside the state. Resource Guide 2009 Page 55 of 186 Children and Families Resource Guide When you call this number, you will be talking to an actual person – not an operator. You will be reminded by this operator not to give any information which identified you— this keeps your identity confidential. You should report any information that could have a negative impact on school staff or school property. Examples include violence, weapons, threats, thefts or property damage, drug or alcohol abuse, and sexual harassment. Families can call 1-866-723-3982 to report safety concerns. WV Works – TANF Temporary Assistance to Needy Families http://www.wvdhhr.org/bcf/family_assistance/wvworks.asp West Virginia's Temporary Assistance for Needy Families (TANF) Program is WV WORKS. It is based on the goals of assisting economically dependent and at-risk families to become self supporting, enhancing the well-being of children, and on assisting families near the poverty level to remain self-sufficient. WV WORKS provides monthly cash assistance to eligible families. Most people who receive a monthly WV WORKS check also receive SNAP and Medicaid, but these are not guaranteed based just on receipt of a check. Eligibility: There are 2 steps to the eligibility process. Step 1 is a gross income test. The family's gross income must be below an amount that varies by family size. If this income test is passed, certain other deductions are applied to the income to determine the amount of the benefit. These are: 40% of earned income; child care expenses; and a portion of redirected child support. There is 1 incentive payment paid monthly based on case circumstances, a child support incentive/pass-through payment when child support is redirected to the Bureau for Child Support Enforcement. In addition to financial eligibility, the client is required to perform 2 additional tasks before final eligibility is determined. Orientation to WV WORKS may be done in a group or individually. Applicants are required to attend orientation to learn about available activities and services and for an explanation of the 60-month lifetime limit for receipt of benefits. In addition, each adult or emancipated minor is required to negotiate a personal responsibility contract. This contract is an agreement between the applicant and DHHR which identifies goals, objectives and actions that must be taken in order to become self-sufficient. The personal responsibility contract may be renegotiated at any time; it is an ever-changing document. Within the first 45 days a home visit will be completed by the WV WORKS Case Manager. Failure of the active recipient to adhere to the personal responsibility contract, without good cause, results in application of a sanction to the household. Sanctions are as follows: • 1st sanction = 1/3 reduction in the total check amount for 3 months • 2nd sanction = 2/3 reduction in the total check amount for 3 months • 3rd and any subsequent sanction = case ineligibility for 3 months Support service payments are available to active participants or those preparing to participate in a work activity. These same payments are available to former recipients Resource Guide 2009 Page 56 of 186 Children and Families Resource Guide for 6 consecutive months after case closure as long as the family income does not exceed 150% of the federal poverty level. This period of eligibility is available for a sixmonth period following case closure. There are lifetime limits on the amount of support service payments, but payment may be issued based on need, for the following items: clothing, tools, equipment, driver's license, chauffeur's license, commercial driver's license, professional license, relocation expenses, transportation, vehicle repair, vehicle insurance, DUI expenses, and other incidental expenses relating to participation in an approved work activity. The following bonuses are paid based on case circumstances: • $500 one-time GED or High School Diploma Achievement Bonus is paid when the GED exam is passed or obtains a High School diploma. • $500 one-time Self-Sufficiency Achievement Bonus is paid for retaining full-time paid employment and maintaining WV residency during each of the six months following WV WORKS closure. • $500 one-time Vocational Education and Employment Achievement Bonus is paid when a vocational training graduate obtains employment within 90 days of graduation. More specific information about eligibility requirements is available from the local office in the county in which you live. Information about acceptable work activities, special programs and employer incentives is available below at this same site. Educational programs available to participants: Assessment Testing Five Department of Education Assessment Specialists administer the Test of Adult Basic Education (TABE), Work Keys, Emotional Health Inventory (EHI) and Learning Needs Screening to WV WORKS Assistance Group (AG) adults statewide. These assessment tests measure individuals’ grade levels in areas such as math, reading comprehension, and vocabulary. Work Keys measures skills required for specific jobs. Work Keys indicates if individuals meet the required skills for particular jobs, as well as areas that individuals need to upgrade in order to meet minimum skill levels. The Learning Needs Screening helps identify individuals who may have learning disabilities and can lead to further diagnostic testing and referral to available services. The Emotional Health Inventory (EHI) is administered and used as a screening device to identify potential mental health and substance use issues. Individuals may be referred to mental health professionals for further diagnosis. Participants in educational activities must be making satisfactory progress as determined by the program in which they are enrolled. Educational activities include but are not limited to: • Vocational Training - Includes organized educational programs that are directly related to the preparation of individuals for employment in current or emerging Resource Guide 2009 Page 57 of 186 Children and Families Resource Guide occupations requiring training other than an advanced degree. This activity is limited to those programs that prepare participants for a specific trade, occupation, or vocation. WV WORKS staff may write training contracts for individuals without Division of Family Assistance approval for an amount up to $600. • College - The student must be enrolled full-time as defined by the institution or course of study, regardless of the number of hours of actual participation. (Does not include graduate school). • Job Skills Related to Employment - Education and training for job skills required by an employer to provide an individual with the opportunity to obtain employment or to advance or adapt to the changing demands of the workplace. Job skills training can include customized training to meet the needs of a specific employer or general training that prepares an individual for employment. • Education Related to Employment - Education related to a specific occupation, job, or job offer. This activity includes training courses designed to provide the knowledge and skills for specific occupations or work settings. This activity may also include Adult Basic Education (ABE) to improve basic skills for those already possessing a high school diploma or GED and English as a Second Language (ESL). Literacy skills and tutoring also fall under this activity. • High School or GED Classes - Secondary School or a course of study leading to a certificate of general equivalence. Families can apply at the local DHHR office or can go thru the screening process at www.wvinroads.org Employment Americans with Disabilities Act http://www.ada.gov The ADA website and help line provide information and resources for topics such as: a Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated Investigative Agencies, Enforcing the ADA: A Status Report from the Department of Justice, the ADA Mediation Program, ADA compatibility resources for small businesses as well as state and local governments, lists of ADA-accessible public facilities, and much more. Families can call 1-800-949-4232 or visit the website for more information. WV Child Care Resource and Referral http://www.wvdhhr.org/bcf/ece/earlycare/rr.asp Resource Guide 2009 Page 58 of 186 Children and Families Resource Guide Families can utilize the resources and referral agency to assist them in locating child care so they can work and go to school. A resource & referral agency is a local nonprofit organization involved in supporting child care services. In WV, at a minimum, the resource & referral agencies: • Manage the subsidy program • Link parents with child care options • Provide consumer information • Offer technical assistance and training to providers • Inform parents of other resources in their community Use this link to find a child care center in your area http://www.wvdhhr.org/bcf/ece/cccenters/ Area I (Hancock, Brooke, Ohio, Marshall, Monongalia, Wetzel, Marion, and Tyler Counties) Catholic Community Services Child Care Resource Center 3622-B West Street Weirton, WV 26062 304-748-2007 1236 N. St. Rt. 2 New Martinsville, WV 26155 304-455-0920 Professional Building, Suite 200 309 Cleveland Avenue Fairmont, WV 26554 304-366-3615 1025 Main Street Suite 510 Mull Center Wheeling, WV 26003 304-232-1603 or 1-800-585-1603 965 Hartman Run Rd. Suite 1103 Morgantown, WV 26505 304-292-7357 or 1-888-272-7357 Resource Guide 2009 Page 59 of 186 Children and Families Resource Guide Area II (Pleasants, Wood, Ritchie, Doddridge, Harrison, Wirt, Calhoun, Gilmer) Choices Child Care Resource and Referral Rosemar Corner 4421 Emerson Avenue, Suite 102 Parkersburg, WV 26104 1-866-966-2668 or 304-485-2668 315 North Ohio Avenue Clarksburg, WV 26301 1-866-622-6528 or 304-622-6528 Area III (Jackson, Roane, Clay, and Kanawha) Connect Child Care Resource and Referral 200 Upper Kanawha Valley Way P.O. Box 369 Cabin Creek, WV 25035 1-888-595-8290 or 304-595-6401 Area IV (Mason, Putnam, Cabell, Lincoln, Wayne, Boone, Logan, Mingo) Link Child Care Resource and Referral 611 7th Avenue, Suite 200 Huntington, WV 25701 1-800-894-9540 or 304-523-9540 201 Stratton St., Room 214, White & Brown Bldg Logan, WV 25601 304-752-3932 Area V (Morgan, Berkeley, Jefferson, Mineral, Hampshire, Preston, Tucker, Grant, Hardy, Taylor, Barbour, Lewis, Upshur, Randolph, and Pendleton) Mountain Heart Child Care Services 93 South Grove Street, Suite 1 Petersburg, WV 26847 1-877-211-5437 or 304-257-9375 or 304-257-9376 4 Harman Center Grafton, WV 26354 1-877-811-5437 or 304-265-0142 Resource Guide 2009 Page 60 of 186 Children and Families Resource Guide 239 Court Avenue P.O. Box 630 Weston, WV 26452 1-866-232-9227 or 304-269-6244 1200 Harrison Avenue, Suite 220 Elkins, WV 26241 1-877-862-3103 or 304-637-2840 295 Monroe Street, Suite 1 Martinsburg, WV 25401 304-262-1584 or 1-888-915-7653 Area VI (Braxton, Webster, Pocahontas, Nicholas, Greenbrier, Fayette, Raleigh, Summers, Monroe, Wyoming, Mercer, McDowell) Mountain Heart Child Care Services P.O. Box 1509 Ocean, WV 24870 1-800-834-7082 or 304-682-8271 195 Davis Street P.O. Box 5650 Princeton, WV 24740 1-800-738-8531 or 304-425-3669 228 Ragland Rd P.O. Box 966 Beckley, WV 25801 1-888-799-9217 or 304-253-7654 812 Northside Drive, Suite 7C Summersville, WV 26651 1-866-872-9204 or 304-872-9200 P.O. Box 1610 Lewisburg, WV 24901 1-866-223-7127 or 304-647-3800 Resource Guide 2009 Page 61 of 186 Children and Families Resource Guide WV Works – TANF Temporary Assistance to Needy Families http://www.wvdhhr.org/bcf/family_assistance/wvworks.asp West Virginia's Temporary Assistance for Needy Families (TANF) Program is WV WORKS. It is based on the goals of assisting economically dependent and at-risk families to become self supporting, enhancing the well-being of children, and on assisting families near the poverty level to remain self-sufficient. WV WORKS provides monthly cash assistance to eligible families. Most people who receive a monthly WV WORKS check also receive SNAP and Medicaid, but these are not guaranteed based just on receipt of a check. Eligibility: There are 2 steps to the eligibility process. Step 1 is a gross income test. The family's gross income must be below an amount that varies by family size. If this income test is passed, certain other deductions are applied to the income to determine the amount of the benefit. These are: 40% of earned income; child care expenses; and a portion of redirected child support. There is 1 incentive payment paid monthly based on case circumstances, a child support incentive/pass-through payment when child support is redirected to the Bureau for Child Support Enforcement. In addition to financial eligibility, the client is required to perform 2 additional tasks before final eligibility is determined. Orientation to WV WORKS may be done in a group or individually. Applicants are required to attend orientation to learn about available activities and services and for an explanation of the 60-month lifetime limit for receipt of benefits. In addition, each adult or emancipated minor is required to negotiate a personal responsibility contract. This contract is an agreement between the applicant and DHHR which identifies goals, objectives and actions that must be taken in order to become self-sufficient. The personal responsibility contract may be renegotiated at any time; it is an ever-changing document. Within the first 45 days a home visit will be completed by the WV WORKS Case Manager. Failure of the active recipient to adhere to the personal responsibility contract, without good cause, results in application of a sanction to the household. Sanctions are as follows: • 1st sanction = 1/3 reduction in the total check amount for 3 months • 2nd sanction = 2/3 reduction in the total check amount for 3 months • 3rd and any subsequent sanction = case ineligibility for 3 months Support service payments are available to active participants or those preparing to participate in a work activity. These same payments are available to former recipients for 6 consecutive months after case closure as long as the family income does not exceed 150% of the federal poverty level. This period of eligibility is available for a sixmonth period following case closure. There are lifetime limits on the amount of support service payments, but payment may be issued based on need, for the following items: clothing, tools, equipment, driver's license, chauffeur's license, commercial driver's license, professional license, relocation expenses, transportation, vehicle repair, vehicle insurance, DUI expenses, and other incidental expenses relating to participation in an approved work activity. The following bonuses are paid based on case circumstances: Resource Guide 2009 Page 62 of 186 Children and Families Resource Guide • $500 one-time GED or High School Diploma Achievement Bonus is paid when the GED exam is passed or obtains a High School diploma. • $500 one-time Self-Sufficiency Achievement Bonus is paid for retaining full-time paid employment and maintaining WV residency during each of the six months following WV WORKS closure. • $500 one-time Vocational Education and Employment Achievement Bonus is paid when a vocational training graduate obtains employment within 90 days of graduation. More specific information about eligibility requirements is available from the local office in the county in which you live. Information about acceptable work activities, special programs and employer incentives is available below at this same site. Educational programs available to participants: Assessment Testing Five Department of Education Assessment Specialists administer the Test of Adult Basic Education (TABE), Work Keys, Emotional Health Inventory (EHI) and Learning Needs Screening to WV WORKS Assistance Group (AG) adults statewide. These assessment tests measure individuals’ grade levels in areas such as math, reading comprehension, and vocabulary. Work Keys measures skills required for specific jobs. Work Keys indicates if individuals meet the required skills for particular jobs, as well as areas that individuals need to upgrade in order to meet minimum skill levels. The Learning Needs Screening helps identify individuals who may have learning disabilities and can lead to further diagnostic testing and referral to available services. The Emotional Health Inventory (EHI) is administered and used as a screening device to identify potential mental health and substance use issues. Individuals may be referred to mental health professionals for further diagnosis. Participants in educational activities must be making satisfactory progress as determined by the program in which they are enrolled. Educational activities include but are not limited to: • Vocational Training - Includes organized educational programs that are directly related to the preparation of individuals for employment in current or emerging occupations requiring training other than an advanced degree. This activity is limited to those programs that prepare participants for a specific trade, occupation, or vocation. WV WORKS staff may write training contracts for individuals without Division of Family Assistance approval for an amount up to $600. • College - The student must be enrolled full-time as defined by the institution or course of study, regardless of the number of hours of actual participation. (Does not include graduate school). Resource Guide 2009 Page 63 of 186 Children and Families Resource Guide • Job Skills Related to Employment - Education and training for job skills required by an employer to provide an individual with the opportunity to obtain employment or to advance or adapt to the changing demands of the workplace. Job skills training can include customized training to meet the needs of a specific employer or general training that prepares an individual for employment. • Education Related to Employment - Education related to a specific occupation, job, or job offer. This activity includes training courses designed to provide the knowledge and skills for specific occupations or work settings. This activity may also include Adult Basic Education (ABE) to improve basic skills for those already possessing a high school diploma or GED and English as a Second Language (ESL). Literacy skills and tutoring also fall under this activity. • High School or GED Classes - Secondary School or a course of study leading to a certificate of general equivalence. Families can apply at the local DHHR office or can go thru the screening process at www.wvinroads.org Workforce WV https://www.workforcewv.org/ If you are interested in finding a better job or career, WORKFORCE West Virginia allows you to search for current job openings in your community, create multiple resumes to use to apply on-line for jobs, research careers that are expected to be in high demand, file for Unemployment Compensation and find occupational training that meets your needs. Region 1 Workforce (Serving Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster and Wyoming counties) WorkForce West Virginia Career Center 200 Value City Center Beckley, WV 25801 304-256-6792 Toll Free 866-253-1214 WorkForce West Virginia Career Center 195 Davis Street Suite 102 Princeton, WV 24740 304-425-9362 Resource Guide 2009 Page 64 of 186 Children and Families Resource Guide WorkForce West Virginia Career Center 110 Park Avenue Suite 100 Welch, WV 24801 304-436-6464 WorkForce West Virginia Career Center 21 Red Oaks Shopping Center Ronceverte, WV 24970 304-645-9099 WorkForce West Virginia Career Center 812 Northside Drive Suite 7E Summersville, WV 26651 304-872-0068 WorkForce West Virginia Career Center 139 Baker Street Webster Springs, WV 26288 304-847-5812 WorkForce West Virginia Career Center Snowshoe Main Street Marlinton, WV 304-799-2509 Region 2 Workforce (Serving Boone, Cabell, Lincoln, Logan, Mingo, Putnam, and Wayne counties) WorkForce West Virginia Career Center 2699 Park Avenue Suite 240 Huntington, WV 25704 304-528-5525or 1-866-262-5348 WorkForce West Virginia Career Center 214 Dingess Street Logan, WV 25601 304-792-7010 Resource Guide 2009 Page 65 of 186 Children and Families Resource Guide WorkForce West Virginia Career Center #19 Putnam Village Shopping Center Teays, WV 25569 304-757-7270 WorkForce West Virginia Career Center 120 West First Avenue Williamson, WV 25661 304-235-6012 Region 3 (Serving Kanawha County) WorkForce West Virginia Career Center 1321 Plaza East Charleston, WV 25325 304-558-0342 Region 4 (Serving Calhoun, Clay, Jackson, Mason, Pleasants, Ritchie, Roane, Wirt and Wood counties) WorkForce West Virginia Career Center 300 Lakeview Center Parkersburg, WV 26102 304-420-4525 WorkForce West Virginia Career Center 206 Stone Drive Ripley, WV 25271 304- 373-0313 WorkForce West Virginia Career Center 307 8th Street (Rear) Pt. Pleasant, WV 25550 304-675-0857 Region 5 (Serving Brooke, Hancock, Marshall, Ohio, Tyler, and Wetzel counties) WorkForce West Virginia Career Center 100 Municipal Plaza Suite 300 Weirton, WV 26062 304-723-5337 Resource Guide 2009 Page 66 of 186 Children and Families Resource Guide WorkForce West Virginia Career Center Warwood Shopping Plaza 1275 Warwood Avenue Wheeling, WV 26003 304-232-6280 WorkForce West Virginia Career Center 257 North State Route 2 New Martinsville, WV 26155 304-455-6184 Region 6 (Serving Barbour, Braxton, Doddridge, Gilmer, Harrison, Lewis, Marion, Monongalia, Preston, Randolph, Taylor, Tucker, and Upshur counties) WorkForce West Virginia Career Center 321 W. Main Street 4th Floor Clarksburg, WV 26032 304-627-2125 WorkForce West Virginia Career Center 1 Pleasant Avenue Suite 2 Elkins, WV 26241 304-637-0255 Veterans Square 320 Adams Street, Suite 107 Fairmont, WV 26654 304-363-0654 WorkForce West Virginia Career Center 304 Scott Avenue Morgantown, WV 26508 304-285-3120 Region 7 (Serving Berkeley, Grant, Hampshire, Hardy, Jefferson, Mineral, Morgan and Pendleton counties) WorkForce West Virginia Career Center 891 Auto Parts Place Resource Guide 2009 Page 67 of 186 Children and Families Resource Guide Suite 1314 Martinsburg, WV 25403 304-267-0065 WorkForce West Virginia Career Center 1929 State Road 55 Moorefield, WV 26836 304-538-7741 WorkForce West Virginia Job Search Listings http://www.wvbep.org/scripts/bep/jobs/worksrch/ This website includes links to: • CareerOneStop.org • Career Opportunities at the West Virginia High Technology Foundation • Defense Finance and Accounting Service (DFAS) • State Division of Personnel • Federal Bureau of Prisons • FedWorld Federal Jobs • West Virginia Newspaper Classified Ads from around the state • Bridge Path Employment Services • EmplymentGuide.com • CareersInGear.com • HealthCareerWeb.com • E-Span • Law and Policies Institutions Legal Career Center • Monster.com • West Virginia Jobs • CareerBuilder.com • Career Magazine Database • JobALot.com • and many more other online resources. Resource Guide 2009 Page 68 of 186 Children and Families Resource Guide Family Planning Teen Pregnancy Prevention Information http://www.wvdhhr.org/appi/ Start early and start often talking to your teens about sex. The following resources will help parents know what to say and when to start. These are online resources. Adolescent Directory Online http://education.indiana.edu/cas/adol/adol.htm Provides parents with information on adolescent issues Families are Talking http://www.familiesaretalking.org The Family Project, which includes the Families Are Talking Website and newsletter, is a project of the Sexuality Information and Education Council of the United States (SIECUS). This project is designed to empower parents and caregivers to communicate with their children about sexuality-related issues, to provide tools to help families communicate about these issues, and to encourage parents, caregivers, and young people to become advocates on the local, state, and national levels for sexualityrelated issues including comprehensive sexuality education programs in the schools. 4Parents.gov http://www.4parents.gov 4Parents.gov is part of a new national public education campaign designed to provide parents with the information, tools, and skills they need to help their teens make the healthiest choices. Talking with Kids about Tough Issues http://www.talkingwithkids.org Provides information to encourage parents and caregivers to talk with their children earlier and more often about tough issues like sex, HIV/AIDS, violence, alcohol, and drug abuse. The site was developed and is maintained by Children Now and The Henry J. Kaiser Family Foundation. WV Family Planning Program http://www.wvdhhr.org/mcfh/wvfp/index.asp The WV Family Planning Program contracts with approximately 148 local health departments, primary care and rural health centers, college and university student health clinics, hospitals, and private medical practices to deliver clinical family planning services to eligible individuals. Services include: • Comprehensive medical examinations Resource Guide 2009 Page 69 of 186 Children and Families Resource Guide • Free contraceptive methods • Health Education and Counseling • Pregnancy tests • Basic fertility information • Follow-up and referral for identified medical needs Families may be eligible for family planning services if they: • work at an entry-level, temporary, minimum-wage or other low-paying job • don’t have a job • are a student • can’t afford monthly birth control after paying for basic needs • have health insurance that doesn’t cover birth control and your income qualifies • have Medicaid but not HMO coverage • lost your WV WORKS (TANF) or other benefits For more information, families can access the clinic locator at http://www.wvdhhr.org/mcfh/wvfp/clinicinfo.asp or they can call 304-558-5388 or toll-free 1-800-642-8522 Financial 20% Discount Program http://www.wvdhhr.org/bcf/family_assistance/utility.asp The Special Reduced Residential Service Rate Program (20% Utility Discount Program) was established by statute to assist certain eligible participants in receiving a 20% discount from their electric and/or gas company. In order to be eligible for this rate reduction, one must be a recipient of either SSI, WV WORKS, or SNAP (former Food Stamp Program) AND be 60 years of age or older. One must be a recipient of one of these programs during November, December, January, February, and March to get the discount for that month. The electric and/or gas company will be responsible for determining your eligibility for the Special Reduced Residential Service Rate. America Saves – WV Saves http://www.americasaves.org/ America Saves is a nationwide campaign in which a broad coalition of nonprofit, corporate, and government group’s helps individuals and families save and build wealth. Through information, advice, and encouragement, we assist those who wish to pay down debt, build an emergency fund, save for a home, save for an education, or save Resource Guide 2009 Page 70 of 186 Children and Families Resource Guide for retirement. Many believe that low- and moderate-income families cannot afford to save and build wealth. Yet research shows that there are "savers" and "spenders" in all income classes. While those with modest incomes cannot save as much as the affluent, almost all have the ability to build wealth over time. Through contributions to a workplace retirement program, home purchase, and other savings during their working years most can accumulate six-figure assets. The goal of the campaign is to convince all Americans that they can build wealth and to assist them to do just that. For more information on WV Saves, contact Lisa Werner at 304-234-9221 American Red Cross Today, in addition to domestic disaster relief, the American Red Cross offers compassionate services in five other areas: community services that help the needy; support and comfort for military members and their families; the collection, processing and distribution of lifesaving blood and blood products; educational programs that promote health and safety; and international relief and development programs. Disaster Assistance is available 24 hours a day, 365 days a year. If you need disaster related assistance, please call toll free 1-888-574-2459 Consumer Credit Counseling Service http://www.cccswv.com/ Consumer Credit Counseling Service (CCCS) helps people solve financial problems by providing confidential counseling and education services. Since 1964, CCCS counselors have helped thousands of people solve debt problems and gain financial control. CCCS is not a government agency. It is a non-profit organization whose staff members have the training and experience to help you help yourself. In many cases, CCCS assists consumers by contacting their creditors and arranging lower monthly payments through a debt management plan. All contact is kept strictly confidential. Before making a decision on how to handle a financial problem, give CCCS an opportunity to help. For more information, families can contact: 1219 Ohio Avenue Dunbar, WV 25064 (304) 720-3640 111 Lebanon Lane Beckley, WV 25802 (304) 255-2499 Resource Guide 2009 Page 71 of 186 Children and Families Resource Guide Green Valley Business Center PO Box 6282 Bluefield, WV 24701 (304) 325-5143 Mt. Vernon Plaza 3985 Teays Valley Rd Hurricane, WV 25526 (304) 201-5017 229 Stratton Street, Suite 314 Logan, WV 25601 (304) 752-4520 1025 Main Street, Suite 310 Wheeling, WV 26003 (304) 230-1162 142 North Queen Street, Suite 106 Martinsburg, WV 25401 (304) 596-2434 Crime Victim Compensation Fund http://www.vwapwv.com/crimecomp.html The Crime Victims Compensation Act establishes a fund, which pays certain compensation and medical benefits to innocent victims of crime. The program is administered by the West Virginia Court of Claims. WHO CAN FlLE A CLAIM? • Any victim who suffers personal injury as the result of a crime. • Any individual who is the dependent of a deceased victim of crime. • Any West Virginia resident who is victimized by terrorism overseas, either the claimant or the Claim Investigator disagrees with the decision rendered. WHAT IS REQUIRED? • The crime must be reported to law enforcement officials within 72 hours, • The claimant must fully cooperate with law enforcement officials. • The claim for compensation must be filed within 2 years of the date of the crime Resource Guide 2009 Page 72 of 186 Children and Families Resource Guide IS THERE A LIMIT TO THE AMOUNT RECOVERABLE? Compensation payable to a victim and to all other claimants sustaining economic loss because of injury to that victim shall not exceed $25,000. Compensation for the death of a victim shall not exceed $35,000, which includes up to $4,000 for funeral and burial expenses. HOW IS A CLAIM PROCESSED? • The Claim Investigator reviews the claim and files a finding of fact and recommendation. • A Judge of the Court of Claims evaluates the claim without a hearing and renders a decision, • A hearing on the matter will be held if either the claimant or the Claim Investigator disagrees with the decision rendered. • Any West Virginia resident who is victimized by terrorism overseas Families can download an application at http://www.vwapwv.com/crimecomp.html or visit http://www.legis.state.wv.us/Joint/Victims/main.cfm for more information. Financial Fortress http://fh.ext.wvu.edu/programs This topic includes financial literacy programming designed to emphasize behavioral change, such as developing a financial plan, managing risks of loss, reducing household debt, and saving and investing to meet life goals. Financial literacy lessons are easily integrated into other programming. Programs available also include Marriage Cent$, Cash Control, and Mental Wealth. For more information, families can call 293-2796 ext. 3448. Healthy Families/Healthy Children http://hfhc.ext.wvu.edu/ In 14 counties, Extension faculty and key partners assist local communities in building relationship enhancement, financial literacy, and parenting skill sets to strengthen individuals’ skills and knowledge in making important relationship choices and positive methods of family interactions. Families can call 304-239-2796 ext 3439 for further information. Resource Guide 2009 Page 73 of 186 Children and Families Resource Guide IRS Taxpayer Assistance Centers http://www.irs.gov/localcontacts/article/0,,id=98346,00.html IRS Taxpayer Assistance Centers are your source for personal tax help when you believe your tax issue cannot be handled online or by phone, and you want face-to-face assistance. If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you're more comfortable talking with someone face-to-face, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative across the counter. No appointment is necessary - just walk in. If you prefer, you may call a local number (see chart, below) to learn about available and alternate services, and to reschedule appointments with IRS personnel. If you have an ongoing, complex tax account problem or a special need, such as a disability, an appointment may be requested. All other issues will be handled without an appointment. Families can use the toll free lines 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses) or visit one of the walk-in centers. Bridgeport 11 Chenoweth Drive Bridgeport, WV 26330 304-842-5871 Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 1:00 p.m.- 2:00 p.m.) Charleston 1206 Quarrier Street Charleston, WV 25301 304-347-5608 Monday-Friday - 8:30 a.m.-4:30 p.m Huntington 845 Fifth Avenue Huntington, WV 25701 304-529-5184 Monday-Friday - 8:30 a.m.-4:30 p.m (Closed for lunch 12:00 noon – 1:00 p.m.) Martinsburg 55 Meridan Parkway Suite 107 Martinsburg, WV 25404 304-263-4901 Resource Guide 2009 Page 74 of 186 Children and Families Resource Guide Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 12:00 noon - 12:45 p.m.) Parkersburg 425 Juliana Street Parkersburg, WV 26101 304-420-8680 Monday-Friday - 8:30 a.m.-4:30 p.m Sophia 420 Riffle Street Sophia, WV 25921 304-683-2841 Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 12:00 noon -1:00 p.m.) Wheeling 1021 National Road Wheeling, WV 26003 304-232-8931 Monday-Friday - 8:30 a.m.-4:30 p.m. (Closed for lunch 12:30 p.m. - 1:30 p.m.) Lifeline http://www.lifeline.gov/lifeline_Consumers.html Lifeline provides qualified consumers with a discount on monthly charges for their primary home phone line, even if it’s a cell phone. If you qualify for this program, Lifeline can save you at least $10 a month on your phone bills, depending on what state you live in and which phone company in your area provides this program. Some states provide more discounts to make local telephone service even more affordable. Examples of providers in WV include: • Alltell Wireless • Armstrong Telephone Company • Cellular One – Dobson • Cellular One – Easterbrooke • Citizens Telecommunications Company Resource Guide 2009 Page 75 of 186 Children and Families Resource Guide • NTELOS • Sprint Nextel • Spruce Knob Senecca Rocks Telephone, Inc. • Verizon • War Telecommunications • West Side Telecommunications Families can contact their local telephone company to make sure they qualify and to request an application form. Link-Up http://www.lifeline.gov/lifeline_Consumers.html Link-Up lowers the cost eligible consumers pay for setting up new phone service at their home, including cell phone service. Link-Up pays up to $30.00 of a qualified consumer’s home phone startup fees (even if it’s a cell phone), not including the cost of the phone. Link-Up also lets consumers borrow up to $200 of set-up fees, interest-free, for up to one year. Examples of providers in WV include: • Alltell Wireless • Armstrong Telephone Company • Cellular One – Dobson • Cellular One – Easterbrooke • Citizens Telecommunications Company • NTELOS • Sprint Nextel • Spruce Knob Senecca Rocks Telephone, Inc. • Verizon • War Telecommunications • West Side Telecommunications Families can contact their local telephone company to make sure they qualify and to request an application form. Resource Guide 2009 Page 76 of 186 Children and Families Resource Guide Low Income Energy Assistance Program (LIEAP) http://www.wvdhhr.org/bcf/family_assistance/utility.asp The Low Income Energy Assistance Program (LIEAP) assists eligible households with the cost of home heating through direct cash payments or payments to utility companies on their behalf. A crisis component is available for households without resources facing the loss of a heating source. Eligibility for both program components is based on a combination of factors, including income, type of heating payment, and total heating costs. The Division of Family Assistance (DFA) operates LIEAP in each of the DHHR field offices for a short time each winter, usually beginning with a mail-out to targeted households. In addition, DFA contracts with the Community Action network and with regional Agency on Aging offices to perform outreach and accept LIEAP applications at their local sites. LIEAP will officially open for general intake on Monday, December 1st, and close at the end of the day on Friday, December 12th. Applications may be obtained at local DHHR offices, Community Action agencies, or senior centers operated by an Area Agency on Aging. The online application will also be available on the DHHR website at www.wvinroads.org. In situations where a heating emergency exists, applicants must be seen by a DHHR Worker. Social Security Benefits http://www.ssa.gov The Social Security Office offers many services to families. Services include: • Requesting a Social Security Card • Retirement benefits applications • Disability benefits applications • Supplemental Security Income applications • Medicare Information Families can visit the website http://www.ssa.gov or call 1-800-772-1213 Supplemental Nutrition Assistance Program (SNAP) http://www.wvdhhr.org/bcf/family_assistance/fs.asp SNAP provides monthly benefits to help eligible households buy food. Eligibility to receive benefits is based on household size, income, assets and some household expenses. The income and asset limits are determined by the federal government. The asset limit is $2,000 for most households, but if at least one person is at least age 60 or disabled, the asset limit is $3,000. Most people must pass a gross income test and then a net income test. Before total income is compared to the federal net income limits, certain deductions are applied to the income, such as: 20% earned income disregard, child care costs, excess shelter/utility costs, court-ordered child support paid out, medical expenses over $35/mo., etc. The amount of SNAP benefits issued to eligible Resource Guide 2009 Page 77 of 186 Children and Families Resource Guide persons is based on household size and countable income, after all deductions are applied. Households with an elderly or disabled person are given special consideration. In addition to the higher asset limit, there is no gross income test and more excess shelter/utility costs can be deducted. Most adults must meet a work requirement to remain eligible to receive benefits, although there are some exceptions. However, all able-bodied adults who do not live with dependent children may only receive SNAP benefits for 3 months out of every 36 months unless they work or participate in a work activity. SNAP benefits may only be used to purchase food for human consumption and seeds/plants to grow food at home. Food Stamp benefits cannot be used for: household items, grooming products, tobacco, alcohol products, pet food, etc. SNAP benefits are accessed using an EBT card. Learn more by calling the Client Services Hotline at 1-800-642-8589, visiting your local DHHR office. Tel-Assistance/Lifeline and Link-Up http://www.wvdhhr.org/bcf/family_assistance/utility.asp Through Tel-Assistance/Lifeline, telephone companies offer reduced basic service to eligible low-income elderly and disabled customers. The Division of Family Assistance issues applications to eligible recipients and provides ongoing eligibility information to the telephone companies and informs them when customers are no longer eligible for Tel-Assistance. This is handled centrally by the Division of Family Assistance. Through Link Up, telephone companies offer a discount on telephone installation to low-income households. Applications and certification of eligibility are handled centrally by the Division of Family Assistance. Volunteer Income Tax Assistance (VITA) http://www.wveitc.com/ Families who meet income guidelines can get assistance each year in preparing and filing their taxes. Families can find a local VITA site by calling 211 WV Bureau for Child Support Enforcement (BCSE) http://www.wvdhhr.org/bcse/index.cfm When the relationship between a child's parents ends, it does not mean that either parent's responsibility for that child ends. Both parents remain financially, legally, and emotionally obligated to a child. The Bureau for Child Support Enforcement (BCSE) is the State agency that helps the person caring for child to collect child support from the child's other parent(s). The BCSE also helps divorced individuals to collect spousal support (also called alimony). The BCSE services are available to everyone in West Virginia who receives support for a child or who pays support for a child. At this time, there is no charge for BCSE services. However, this may change in the near future. Resource Guide 2009 Page 78 of 186 Children and Families Resource Guide Contact your local county BCSE staff to learn if there are any fees for the BCSE services. The BCSE offers many different services: • Establishing Paternity • Establishing Support • Locating Parents • Securing Support from Parents who live in another State • Enforcing the Payment of Support (collection methods) o Income Withholding o Income Tax Refund Intercepts o Civil and Criminal Contempt of Court o Other Enforcement Measures • Reviewing and Modifying Support Orders To learn more, call or visit your local BCSE office. WV Individual Development Accounts www.kisra.org The Kanawha Institute for Social Research & Action, Inc (KISRA), WV Coalition Against Domestic Violence, YWCA Resolve Family Abuse Program, SAFE, Family Refuge Center and BB&T Bank are joining forces for the WV Individual Development Account (WVIDA) Initiative. IDAs, or Individual Development Accounts, are special matched savings accounts designed to help families and individuals of modest means establish a pattern of regular saving and, ultimately, purchase a "productive asset." WVIDA participants, who will be victims of domestic violence and low income citizens, will use their savings and match money toward any of three productive assets: a home, a small business or a post-secondary education. Participants will receive $3 in match money for every $1 saved. Funding for this initiative has been secured from the Office of Community Services/Assets for Independence, Charleston Urban Renewal Authority, Greater Kanawha Valley Foundation, Mary Reynolds Babcock Foundation and WV Alliance for Sustainable Families. Families can contact Michelle Foster at 304.768.8924 x204 for more information about this initiative. WV inRoads https://www.wvinroads.org/inroads/PGM/ASP/SC001.asp Resource Guide 2009 Page 79 of 186 Children and Families Resource Guide This is an online portal that evaluates families for possible eligibility and allows them to apply / review for benefits offered by the state of West Virginia and lets them check on their benefits information online. WV Works – TANF Temporary Assistance to Needy Families http://www.wvdhhr.org/bcf/family_assistance/wvworks.asp West Virginia's Temporary Assistance for Needy Families (TANF) Program is WV WORKS. It is based on the goals of assisting economically dependent and at-risk families to become self supporting, enhancing the well-being of children, and on assisting families near the poverty level to remain self-sufficient. WV WORKS provides monthly cash assistance to eligible families. Most people who receive a monthly WV WORKS check also receive SNAP and Medicaid, but these are not guaranteed based just on receipt of a check. Eligibility: There are 2 steps to the eligibility process. Step 1 is a gross income test. The family's gross income must be below an amount that varies by family size. If this income test is passed, certain other deductions are applied to the income to determine the amount of the benefit. These are: 40% of earned income; child care expenses; and a portion of redirected child support. There is 1 incentive payment paid monthly based on case circumstances, a child support incentive/pass-through payment when child support is redirected to the Bureau for Child Support Enforcement. In addition to financial eligibility, the client is required to perform 2 additional tasks before final eligibility is determined. Orientation to WV WORKS may be done in a group or individually. Applicants are required to attend orientation to learn about available activities and services and for an explanation of the 60-month lifetime limit for receipt of benefits. In addition, each adult or emancipated minor is required to negotiate a personal responsibility contract. This contract is an agreement between the applicant and DHHR which identifies goals, objectives and actions that must be taken in order to become self-sufficient. The personal responsibility contract may be renegotiated at any time; it is an ever-changing document. Within the first 45 days a home visit will be completed by the WV WORKS Case Manager. Failure of the active recipient to adhere to the personal responsibility contract, without good cause, results in application of a sanction to the household. Sanctions are as follows: • 1st sanction = 1/3 reduction in the total check amount for 3 months • 2nd sanction = 2/3 reduction in the total check amount for 3 months • 3rd and any subsequent sanction = case ineligibility for 3 months Support service payments are available to active participants or those preparing to participate in a work activity. These same payments are available to former recipients for 6 consecutive months after case closure as long as the family income does not exceed 150% of the federal poverty level. This period of eligibility is available for a sixmonth period following case closure. There are lifetime limits on the amount of support service payments, but payment may be issued based on need, for the following items: clothing, tools, equipment, driver's license, chauffeur's license, commercial driver's Resource Guide 2009 Page 80 of 186 Children and Families Resource Guide license, professional license, relocation expenses, transportation, vehicle repair, vehicle insurance, DUI expenses, and other incidental expenses relating to participation in an approved work activity. The following bonuses are paid based on case circumstances: • $500 one-time GED or High School Diploma Achievement Bonus is paid when the GED exam is passed or obtains a High School diploma. • $500 one-time Self-Sufficiency Achievement Bonus is paid for retaining full-time paid employment and maintaining WV residency during each of the six months following WV WORKS closure. • $500 one-time Vocational Education and Employment Achievement Bonus is paid when a vocational training graduate obtains employment within 90 days of graduation. More specific information about eligibility requirements is available from the local office in the county in which you live. Information about acceptable work activities, special programs and employer incentives is available below at this same site. Educational programs available to participants: Assessment Testing Five Department of Education Assessment Specialists administer the Test of Adult Basic Education (TABE), Work Keys, Emotional Health Inventory (EHI) and Learning Needs Screening to WV WORKS Assistance Group (AG) adults statewide. These assessment tests measure individuals’ grade levels in areas such as math, reading comprehension, and vocabulary. Work Keys measures skills required for specific jobs. Work Keys indicates if individuals meet the required skills for particular jobs, as well as areas that individuals need to upgrade in order to meet minimum skill levels. The Learning Needs Screening helps identify individuals who may have learning disabilities and can lead to further diagnostic testing and referral to available services. The Emotional Health Inventory (EHI) is administered and used as a screening device to identify potential mental health and substance use issues. Individuals may be referred to mental health professionals for further diagnosis. Participants in educational activities must be making satisfactory progress as determined by the program in which they are enrolled. Educational activities include but are not limited to: • Vocational Training - Includes organized educational programs that are directly related to the preparation of individuals for employment in current or emerging occupations requiring training other than an advanced degree. This activity is limited to those programs that prepare participants for a specific trade, occupation, or vocation. WV WORKS staff may write training contracts for individuals without Division of Family Assistance approval for an amount up to $600. Resource Guide 2009 Page 81 of 186 Children and Families Resource Guide • College - The student must be enrolled full-time as defined by the institution or course of study, regardless of the number of hours of actual participation. (Does not include graduate school). • Job Skills Related to Employment - Education and training for job skills required by an employer to provide an individual with the opportunity to obtain employment or to advance or adapt to the changing demands of the workplace. Job skills training can include customized training to meet the needs of a specific employer or general training that prepares an individual for employment. • Education Related to Employment - Education related to a specific occupation, job, or job offer. This activity includes training courses designed to provide the knowledge and skills for specific occupations or work settings. This activity may also include Adult Basic Education (ABE) to improve basic skills for those already possessing a high school diploma or GED and English as a Second Language (ESL). Literacy skills and tutoring also fall under this activity. • High School or GED Classes - Secondary School or a course of study leading to a certificate of general equivalence. Families can apply at the local DHHR office or can go thru the screening process at www.wvinroads.org Food/Nutrition Angel Food Ministries http://www.angelfoodministries.com/ Angel Food Ministries is a non-profit, non-denominational organization dedicated to providing food relief and financial support to communities throughout the United States. The program began in 1994 with 34 families in Monroe, Georgia (between Atlanta and Athens), and has grown to serve hundreds of thousands of families every month across 35 states. Angel Food is available in a quantity that can fit into a medium-sized box at $30 per unit. Each month's menu is different than the previous month and consists of both fresh and frozen items with an average retail value of approximately $60. Comparison shopping has been done across the country in various communities using a wide range of retail grocery stores and has resulted in the same food items costing from between $42 and $78. Generally, one unit of food assists in feeding a family of four for about one week or a single senior citizen for almost a month. The food is all the same high quality one could purchase at a grocery store. There are no second-hand items, no damaged or out-dated goods, no dented cans without labels, no day-old breads and no produce that is almost too ripe. Also offered are specialty boxes such as steaks, chicken and pork. Many participants in this bonus program appreciate the Resource Guide 2009 Page 82 of 186 Children and Families Resource Guide expanded choices. Additionally, there is no limit to the number of units or bonus foods an individual can receive, and there are no applications to complete or qualifications to which participants must adhere. Angel Food Ministries also participates in the U.S. Food Stamp program, using the Off-Line Food Stamp Voucher system. There are no qualifications, minimums, income restrictions, or applications. Everyone is encouraged to participate. Orders and distribution are handled by church host sites. Orders are collected by the host sites during the first part of each month. These orders are then turned in to the Angel Food main office in Monroe, Georgia, on a predetermined date. Several days later, in the same month, the host site either picks up the food from Angel Food's 160,000 square feet warehouse to fill the orders on Distribution Day or, because this ministry is growing nationwide, food is delivered to the host site by a pre-arranged delivery mode. For more information, families can call 1-877-FOOD-MINISTRY to find a local WV site participating in the program. Child and Adult Care Food Program http://www.fns.usda.gov/cnd/care/CACFP/aboutcacfp.htm USDA’s Child and Adult Care Food Program play a vital role in improving the quality of day care and making it more affordable for many low-income families. Each day, 2.9 million children receive nutritious meals and snacks through CACFP. The program also provides meals and snacks to 86,000 adults who receive care in nonresidential adult day care centers. CACFP reaches even further to provide meals to children residing in emergency shelters, and snacks and suppers to youths participating in eligible afterschool care programs. USDA’s Food and Nutrition Service (FNS) administers CACFP through grants to States. The program is administered within most States by the State educational agency. In a few States it is administered by an alternate agency, such as the State health or social services department; and in Virginia, it is directly administered by the FNS Mid-Atlantic Regional Office. The child care component and the adult day care component of CACFP may be administered by different agencies within a State, at the discretion of the Governor. Independent centers and sponsoring organizations enter into agreements with their administering State agencies to assume administrative and financial responsibility for CACFP operations. CACFP serves nutritious meals and snacks to eligible children and adults who are enrolled for care at participating child care centers, day care homes, and adult day care centers. CACFP also provides meals to children residing in emergency shelters, and snacks to youths participating in afterschool care programs. Family Nutrition Program http://fh.ext.wvu.edu/programs The Family Nutrition Programs (FNP) focus on improving the food, nutrition, and physical activity behaviors of limited-resource families, youth, and adults. Trained nutrition outreach instructors in 43 West Virginia counties conduct interactive lessons to improve healthy eating behaviors, expand food safety practices, effectively manage Resource Guide 2009 Page 83 of 186 Children and Families Resource Guide food dollars, and increase physical activity. (Studies on similar programs report that every $1 spent on nutrition and health education saves long-term health care costs between $3.63 and $10.64.) FNP is funded by the U.S. Department of Agriculture. Families can call 304-293-2796 for more information. Feeding America Foodbanks http://feedingamerica.org/ This organization has 2 listings for food banks in WV. Huntington Area Food Bank (serving 12 counties) www.hafb.org The Huntington Area Food Bank's member agencies include food pantries, soup kitchens, emergency shelters, senior centers, youth programs, and many other charitable organizations. Member agencies must be private, nonprofit, and have an IRS 501 (c) (3) tax exemption status. The agencies may not affiliate with other food banks to create a duplication of service. Agencies must be willing to cooperate with other service providers in their respective areas and may not discriminate among clients on any basis other than financial need. All agency guidelines are listed in Agency Handbook. The agencies are run by churches, social service groups, and other non-profit centers. The days and hours of operation are solely decided by that agency. 1327 Seventh Avenue Huntington, WV 25701 Families can contact 304-523-6029 or 1-866-438-4232 to locate a foodbank near them. Mountaineer Food Bank (serving 48 counties) www.mountaineerfoodbank.com Mountaineer Food Bank, a private, non-profit organization, was founded in 1981 as the result of the efforts of an anti-hunger coalition. These caring people were operating feeding programs in West Virginia, and they were looking for ways to feed more people with their funds. Typical member agencies are emergency food pantries, soup kitchens, low income day care centers, emergency shelters, domestic shelters, homeless shelters and senior centers. These member agencies are the Mountaineer Food Bank's primary link to the needy people of West Virginia. Because of the network of member agencies in the local communities the donated products are put to good use. Mountaineer Food Bank distributed over 38 million pounds of foods and other products from years 2000 2006. Resource Guide 2009 Page 84 of 186 Children and Families Resource Guide 484 Enterprise Drive Gassaway, WV 26624 Families can call 304-364-8213 or 1-800-HUNGRY-8 to find a foodbank near them. Food Preservation and Food Safety http://fh.ext.wvu.edu/programs Extension faculty and staff provide up-to-date food preservation information to consumers and food handlers. They test pressure canners for safety, answer questions, and provide publications about canning, freezing, drying, pickling, and jellies and jams. Families can call 304-293-2796 for more information. National School Lunch Program http://www.fns.usda.gov/cnd/lunch/ The National School Lunch Program (NSLP) is a federally assisted meal program operating in public and nonprofit private schools and residential child care institutions. It provides nutritionally balanced, low-cost or free lunches to children each school day. The program was established under the National School Lunch Act, signed by President Harry Truman in 1946. Families can contact their local schools for more information and eligibility. Older Americans Act Programs/LIFE http://www.wvseniorservices.gov/HelpatHome/OlderAmericansActProgramsLIFE/tabid/7 6/Default.aspx Individuals age 60 and older may be eligible for a variety of in-home services through the Older Americans Act. These services are offered through county aging providers (senior centers). As they may vary by county, please contact the providers for further information. Examples of services include: • Home-delivered meals – a healthful meal—usually lunch—is delivered to the home of an eligible homebound individual. • Assisted Transportation – assistance for those who have difficulties using regular vehicular transportation • Chore – heavy cleaning and yard maintenance for seniors who are unable to handle such tasks on their own • Homemaker – preparation of meals, shopping, managing medication, and laundry for seniors who are unable to handle such tasks on their own • Caregiver Support – helping caregivers access information and assistance, formation of support groups, and respite services for caregivers Resource Guide 2009 Page 85 of 186 Children and Families Resource Guide LIFE (Legislative Initiative for the Elderly) is a state-funded program and part of the senior center array of services. Services vary by county but are modeled after those provided by the Older Americans Act. For more information, contact your county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 School Breakfast Program http://www.fns.usda.gov/cnd/breakfast/ The School Breakfast Program (SBP) provides cash assistance to States to operate nonprofit breakfast programs in schools and residential childcare institutions. The program is administered at the Federal level by FNS. State education agencies administer the SBP at the State level, and local school food authorities operate it in schools. Families can contact their local schools for more information. Special Milk Program http://www.fns.usda.gov/cnd/milk/ The Special Milk Program provides milk to children in schools and childcare institutions who do not participate in other Federal meal service programs. The program reimburses schools for the milk they serve. Schools in the National School Lunch or School Breakfast Programs may also participate in the Special Milk Program to provide milk to children in half-day pre-kindergarten and kindergarten programs where children do not have access to the school meal programs. Families can contact their local school for more information. Supplemental Nutrition Assistance Program (SNAP) http://www.wvdhhr.org/bcf/family_assistance/fs.asp SNAP provides monthly benefits to help eligible households buy food. Eligibility to receive benefits is based on household size, income, assets and some household expenses. The income and asset limits are determined by the federal government. The asset limit is $2,000 for most households, but if at least one person is at least age 60 or disabled, the asset limit is $3,000. Most people must pass a gross income test and then a net income test. Before total income is compared to the federal net income limits, certain deductions are applied to the income, such as: 20% earned income disregard, child care costs, excess shelter/utility costs, court-ordered child support paid out, medical expenses over $35/mo., etc. The amount of SNAP benefits issued to eligible persons is based on household size and countable income, after all deductions are applied. Households with an elderly or disabled person are given special consideration. In addition to the higher asset limit, there is no gross income test and more excess shelter/utility costs can be deducted. Most adults must meet a work requirement to Resource Guide 2009 Page 86 of 186 Children and Families Resource Guide remain eligible to receive benefits, although there are some exceptions. However, all able-bodied adults who do not live with dependent children may only receive SNAP benefits for 3 months out of every 36 months unless they work or participate in a work activity. SNAP benefits may only be used to purchase food for human consumption and seeds/plants to grow food at home. Food Stamp benefits cannot be used for: household items, grooming products, tobacco, alcohol products, pet food, etc. SNAP benefits are accessed using an EBT card. Learn more by calling the Client Services Hotline at 1-800-642-8589, visiting your local DHHR office. West Virginia Women Infants and Children (WIC) http://ons.wvdhhr.org/ WIC is the Special Supplemental Nutrition Program for Women, Infants and Children. WIC was established in 1972, as a pilot project following a national survey that found anemia and inadequate growth to be common among American children in low-income families. In 1974, WIC was established as a discretionary program, available throughout the United States. WIC is primarily funded through the United States Department of Agriculture. It is administered by the West Virginia Bureau for Public Health, Office of Nutrition Services. WIC is a federally funded discretionary program. It provides services to as many eligible individuals as funding allows. WIC focuses on the link between good nutrition and good health. In West Virginia, eight local contract agencies provide direct participant services. WIC’s goal is to identify and correct nutritional deficiencies which, if left untreated, could lead to a poor quality of life for our citizens. As a part of the Bureau for Public Health, WIC regulations have not been directly affected by welfare reform legislation. WIC can be an effective partner with social service programs to assist working families in providing for their children. Supplemental food, when packaged with sound nutrition advice can help parents insure their children are receiving a good foundation for a healthy life. With today’s focus on education, the WIC Program becomes even more relevant in the lives of children. The demonstrated benefits of the WIC Program provide dramatic evidence that efforts to achieve success in the classroom can begin long before a child enters kindergarten. Beginning with prenatal care and encouragement to breastfeed followed by education about nutrition for toddlers and preschoolers, research findings show that WIC children had better vocabulary and number memory scores than their non-WIC peers. The effect of iron deficiency anemia on children’s ability to learn has also been well-documented. The WIC Program strives to eliminate iron-deficiency anemia in low income children. Participation in WIC also results in Medicaid savings. Women who receive WIC services have better birth outcomes than their non-WIC peers. Babies are less likely to be born prematurely, mothers are more likely to receive adequate prenatal health care, and infant and fetal mortality rates decline. Direct WIC services are intended to identify and correct nutrition problems during critical stages of growth and development. While WIC focuses on prevention as an adjunct to health care, WIC staff is often the first to identify problems which require follow-up care. WIC intervention results in health care savings. WIC services include: Resource Guide 2009 Page 87 of 186 Children and Families Resource Guide • Nutrition counseling and education • Breastfeeding promotion and support • Health screening • Medical and social service referrals • Monthly food packages Families can contact 304-558-0030 or visit http://ons.wvdhhr.org/Participant/LocalAgencySites/tabid/1150/Default.aspx to find their county WIC agency. Health Access WV http://apps.wvinsurance.gov/accesswv/ AccessWV is a health plan created by West Virginia statute to provide health insurance to West Virginians who have been unable to find or who have been denied health insurance in the private market because of a medical condition. It also provides coverage to people who are eligible under the Federal Portability Act or under the IRS Health Coverage Tax Credit Program. For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm Americans with Disabilities Act http://www.ada.gov The ADA website and help line provide information and resources for topics such as: a Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated Investigative Agencies, Enforcing the ADA: A Status Report from the Department of Justice, the ADA Mediation Program, ADA compatibility resources for small businesses as well as state and local governments, lists of ADA-accessible public facilities, and much more. Families can call 1-800-949-4232 or visit the website for more information. Centers for Disease Control and Prevention http://www.cdc.gov/ The CDC is “your online source for credible health information. Topics include but are not limited to: Resource Guide 2009 Page 88 of 186 Children and Families Resource Guide • Diseases and Conditions • Healthy Living • Emergency Preparedness and Response • Injury, Violence & Safety • Environmental Health • Traveler’s Health • Life Stages and Populations • Workplace Safety & Health Families can visit the website www.cdc.gov or call 1-800-232-4636 FAIR (Family Alzheimer’s In-Home Respite) http://www.wvseniorservices.gov/HelpatHome/FAIRFamilyAlzheimersInHomeRespite/ta bid/75/Default.aspx Caring for a loved one with Alzheimer’s disease or a related dementia can be very stressful, and caregivers need a regular break from the demands of the job. The FAIR Program, available in every county of West Virginia, offers relief to family caregivers and, at the same time, provides one-on-one attention and individualized activities for persons with a written diagnosis of Alzheimer’s disease or a related dementia. FAIR gives caregivers the time to do things most of us take for granted—run errands, keep appointments, visit family and friends, shop for groceries, or even take a nap. FAIR clients (family caregivers) can receive up to sixteen hours of respite per week, based on need and availability of hours and trained staff. The fee for FAIR services depends on the income of the person with dementia. For more information, families can access a brochure at http://www.wvseniorservices.gov/Portals/0/pdf/FAIR.pdf or call their local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 James “Tiger” Morton Catastrophic Illness Commission http://www.wvdhhr.org/cic/index.asp The James “Tiger” Morton Catastrophic Illness Commission was created during the 1999 regular session of the West Virginia Legislature. The Commission acts as a last resort for those in dire need of medical assistance once all other resources are exhausted. To be eligible for the funds, a patient must meet the following guidelines: • Be a resident of West Virginia 1 year prior to the date of onset/diagnosis, and • Have a condition that meets the definition of Catastrophic Illness, and • Have exhausted all other resources, including Medicaid and Hill-Burton Funds. Resource Guide 2009 Page 89 of 186 Children and Families Resource Guide • An applicant who is eligible for medical assistance through the State Medicaid Program is not an eligible applicant for the Fund. Applications are accepted directly from a patient; however involvement from the medical facility is preferred. The Commission makes direct payment to the provider of the service through the West Virginia Medicaid program. • Past due medical bills are not considered for payment. • ALL services MUST be pre-authorized through the Director. For more information or to apply, please call (304) 558-6073 Lighthouse for Seniors http://www.wvseniorservices.gov/HelpatHome/Lighthouse/tabid/74/Default.aspx Lighthouse is designed to assist those seniors who have functional needs in their homes, but whose income or assets disqualify them for Medicaid services. The Lighthouse Program, available in each county, is funded entirely by state monies and provides support in four areas: personal care, mobility, nutrition, and housekeeping. An individual may receive up to sixty hours of service per month, based on a client assessment and resources available. To participate in the program one must be at least sixty years of age and meet the functional eligibility need. Lighthouse has a sliding scale fee reimbursement in place. For more information, families can access a brochure at http://www.wvseniorservices.gov/Portals/0/pdf/Brochure-Lighthouse.pdf or call their local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Long-Term Care Ombudsman Program http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi d/81/Default.aspx The mission of the Long-Term Care Ombudsman Program is to enhance the quality of life, improve the level of care, protect individual rights, and promote the dignity of each senior citizen and/or person with a disability, of any age, housed in a long-term care facility. Long-term care facilities include nursing homes, assisted living facilities, and other types of care homes. Ombudsmen are not employed by the long-term care facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program. For more information, call 1-800-834-0598 to speak with an ombudsman or to request services. Resource Guide 2009 Page 90 of 186 Children and Families Resource Guide Medicaid Aged and Disabled Waiver Program http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7 7/Default.aspx The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and community services to individuals 18 years of age and older who are medically and financially eligible. Medical eligibility is based on a functional assessment by a medical professional. Financial eligibility is determined at county Department of Health and Human Resources offices; assets cannot exceed $2,000 and income can be no more than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver began new Managed Enrollment and Member Enrollment processes. Services provided in the Aged and Disabled Waiver Program includes: • Case Management – development of a service and support plan by a case management agency that reflects the wishes and preferences of the ADW member. • Consumer-Directed Case Management – an ADW member may choose to direct his own case management • Homemaker – long-term direct care and support services (assistance with personal hygiene, nutritional support, and environmental maintenance) that are necessary in order to enable an individual to remain at home rather than enter a long-term care facility. • Transportation – an ADW member may be transported by the homemaker in order to gain access to services and activities in the community • RN Assessment and Review – a registered nurse will complete assessments of the ADW member at regular intervals to ensure that the member’s plan of care is meeting his/her needs • ADW members are paid a flexible monthly stipend to recruit, hire, and supervise their own workers For more information, contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Resource Guide 2009 Page 91 of 186 Children and Families Resource Guide Office hours: M-F 8:00am-5:00pm 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne. 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm Resource Guide 2009 Page 92 of 186 Children and Families Resource Guide 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming 1460 Main Street, Box 8 Princeton, WV 24740 Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services 1900 Kanawha Blvd. E Charleston, WV 25305 304-558-3317 Ext 65 [email protected] Medicaid Personal Care http://www.wvseniorservices.gov/HelpatHome/MedicaidPersonalCare/tabid/78/Default.a spx The Medicaid Personal Care Program includes hands-on, in-home services provided to those who are medically and financially eligible. A medical assessment is completed by a physician, assets can be no greater than $2,000, and income can be no greater than $674 per month. Services are provided by personal care agencies. Services provided in Personal Care include assistance with: • Personal Hygiene • Dressing • Feeding • Nutrition Resource Guide 2009 Page 93 of 186 Children and Families Resource Guide • Environmental Support (Light Housekeeping) • Health-Related Tasks For more information, call the call the Bureau of Senior Services’ Medicaid helpline at 866-767-1575 or contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Office hours: M-F 8:00am-5:00pm 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Resource Guide 2009 Page 94 of 186 Children and Families Resource Guide Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming 1460 Main Street, Box 8 Princeton, WV 24740 Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services Resource Guide 2009 Page 95 of 186 Children and Families Resource Guide 1900 Kanawha Blvd. E Charleston, WV 25305 304-558-3317 Ext 65 [email protected] Medline Plus http://www.nlm.nih.gov/medlineplus/medlineplus.html Medline Plus will direct you to information to help answer health questions. Medline Plus brings together authoritative information from NLM, the National Institutes of Health (NIH), and other government agencies and health-related organizations. Preformulated MEDLINE searches are included in Medline Plus and give easy access to medical journal articles. Medline Plus also has extensive information about drugs, an illustrated medical encyclopedia, interactive patient tutorials, and latest health news. Medline Plus will direct you to information to help answer health questions. Medline Plus brings together authoritative information from NLM, the National Institutes of Health (NIH), and other government agencies and health-related organizations. Preformulated MEDLINE searches are included in Medline Plus and give easy access to medical journal articles. Medline Plus also has extensive information about drugs, an illustrated medical encyclopedia, interactive patient tutorials, and latest health news. Families can visit the website for more information. Poison Control Center http://www.poison.org/ Act fast – if you think someone has been poisoned! If you find your 2-year-old with an open bottle of medicine; if your spouse mixes household cleaners and can't stop coughing; if your teenager overdoses; if that liquid in the glass wasn't soda; if you think someone has been poisoned.... Call 1-800-222-1222 right away. School Based Health Centers http://www.wvsbha.org/shs.php School-based health centers bring primary and preventive care, including medical and mental health, health education and sometimes dental services to children and adolescents where they are much of the day - in school. Families can visit the website to access a map of locations of school based health centers. Suicide Hotlines The following numbers are 24 hour hotlines that can help individuals in crisis who are having suicidal thoughts or suicidal ideations. Resource Guide 2009 Page 96 of 186 Children and Families Resource Guide For more information, families can contact: 1-800-784-2433 or 1-800-SUICIDE 1-800-273-TALK or 1-800-273-8255 Girls and Boys Town National Hotline (for teens) 1-800-448-3000 TTY 1-800-448-1833 Youth America Hotline 1-877-YOUTHLINE or 1-877-968-8454 The Trevor Project (to aid in suicide prevention for gay and questioning youth) 1-800-850-8078 Taking Charge of Your Health and Safety http://fh.ext.wvu.edu/programs This program offers educational experiences to older adults in 17 counties to increase motivation and skills in managing everyday health behaviors. Focus areas are physical activity, healthy eating habits, and the prevention and/or management of arthritis, obesity, diabetes, cardiovascular disease, and falls. Families can call 304-293-2796 ext. 3426 for more information. Teen Pregnancy Prevention Information http://www.wvdhhr.org/appi/ Start early and start often talking to your teens about sex. The following resources will help parents know what to say and when to start. These are online resources. Adolescent Directory Online http://education.indiana.edu/aboutus/AdolescenceDirectoryonLineADOL/tabid/4785/Def ault.aspx Provides parents with information on adolescent issues Families are Talking http://www.familiesaretalking.org The Family Project, which includes the Families Are Talking Website and newsletter, is a project of the Sexuality Information and Education Council of the United States (SIECUS). This project is designed to empower parents and caregivers to communicate with their children about sexuality-related issues, to provide tools to help families communicate about these issues, and to encourage parents, caregivers, and young people to become advocates on the local, state, and national levels for sexualityrelated issues including comprehensive sexuality education programs in the schools. Resource Guide 2009 Page 97 of 186 Children and Families Resource Guide 4Parents.gov http://www.4parents.gov 4Parents.gov is part of a new national public education campaign designed to provide parents with the information, tools, and skills they need to help their teens make the healthiest choices. Talking with Kids about Tough Issues http://www.talkingwithkids.org Provides information to encourage parents and caregivers to talk with their children earlier and more often about tough issues like sex, HIV/AIDS, violence, alcohol, and drug abuse. The site was developed and is maintained by Children Now and The Henry J. Kaiser Family Foundation. WV Children’s Health Insurance Program (WV CHIP) http://www.wvchip.org/ WVCHIP was created to help working families who do not have health insurance for their children. You want your kids to be healthy. One good way to keep them healthy is making sure they get medical care. Children who get good medical care have a better chance of being healthy and doing well in school. Services covered by WVCHIP: • Doctor visits • Check-ups • Hospital visits • Immunizations (Shots) • Prescriptions • Tests and X-rays • Dental care • Vision care (Not covered for Premium Plan) • Emergency care • Mental Health • Diabetic supplies • Urgent Care or After Hour Clinic Visits • Case Management for Special Needs • And more Resource Guide 2009 Page 98 of 186 Children and Families Resource Guide Your children are eligible if they: • Live in West Virginia • Are 18 or younger • Don’t have health insurance now and haven’t had it in the past six months (for the Basic CHIP Plans) or the past twelve months for the CHIP Premium Plan (some exceptions apply, click here for more information) • Are not eligible for the West Virginia State Employee Health Insurance – PEIA • Are not eligible for West Virginia Medicaid • Live in families meeting WVCHIP Income Guidelines • Are United States citizens or qualified aliens (Children who are not U.S. citizens must provide verification of their alien status.) Families can contact the CHIP hotline at 1-877-WVA-CHIP. CHIP Helpline operates: Monday - Friday 8AM to 8PM & Saturday 8AM to 4PM WV Family Planning Program http://www.wvdhhr.org/mcfh/wvfp/index.asp The WV Family Planning Program contracts with approximately 148 local health departments, primary care and rural health centers, college and university student health clinics, hospitals, and private medical practices to deliver clinical family planning services to eligible individuals. Services include: • Comprehensive medical examinations • Free contraceptive methods • Health Education and Counseling • Pregnancy tests • Basic fertility information • Follow-up and referral for identified medical needs Families may be eligible for family planning services if they: • work at an entry-level, temporary, minimum-wage or other low-paying job • don’t have a job • are a student • can’t afford monthly birth control after paying for basic needs Resource Guide 2009 Page 99 of 186 Children and Families Resource Guide • have health insurance that doesn’t cover birth control and your income qualifies • have Medicaid but not HMO coverage • lost your WV WORKS (TANF) or other benefits For more information, families can access the clinic locator at http://www.wvdhhr.org/mcfh/wvfp/clinicinfo.asp or they can call 304-558-5388 or toll-free 1-800-642-8522 WV Prescription (Rx) Drug Abuse Quitline http://www.wvrxabuse.org/ The Prescription Drug Abuse Quitline has been developed specifically to assist you in determining your personal quitting needs. Our phone educators are highly trained in crisis and addictions. A supportive staff member will provide you with exactly the kind of professional one-on-one support that increases your chances of quitting successfully. The following services are available to all callers: • Educational information and self-help materials on attaining drug treatment and abstinence • Assistance to individuals who are not abusing, but have a family member or loved one who is • More comprehensive planning sessions and individual phone education with up to 4 follow-up sessions • A combination of these services To learn more about the program or to enroll in the program right away, simply call 1-866-WV-QUITT and get started today! WV Primary Care Association http://www.wvpca.org/ Our members provide high-quality, affordable healthcare services to all West Virginians; regardless of economic, social, or income statues. Let the West Virginia Primary Care Association help find a community health center near you. For more information, families can visit http://asoft157.securesites.net/secure/wvpca/index.php?src=gendocs&ref=Interactive% 20Map or call 304-346-0032 West Virginia Developmental Disabilities Council http://www.wvddc.org/index.html Resource Guide 2009 Page 100 of 186 Children and Families Resource Guide The WV Developmental Disabilities Council is a 32 member organization that was established by an Executive Order of the Governor on March 6, 1972. The Council is authorized and funded by the Federal Developmental Disabilities Assistance and Bill of Rights Act (P.L. 106-402). It is administratively supported by the WV Department of Health and Human Resources. The Council’s mission is to assure that West Virginians with developmental disabilities receive the services, supports and opportunities they need to achieve independence, productivity, integration and inclusion into the community of their choice. It does this in four major ways: • including people with developmental development of policies and programs; • analyzing needs and proposing changes to the human service system; • providing training and technical assistance to build competent and inclusive communities; and • providing grants to community organizations to demonstrate innovative services and practices. disabilities and their families in the Families can visit the website for a lengthy list of resources or can call 304-558-0416 for more information. West Virginia Transition Services http://www.wvseniorservices.gov/HelpatHome/WestVirginiaTransitionInitiative/tabid/79/ Default.aspx Through a collaborative effort among the West Virginia Bureau of Senior Services, the West Virginia Bureau for Medical Services, and the West Virginia Olmstead Office, the Transition Initiative was created to assist those with disabilities and seniors who reside in nursing facilities to live and be supported in their communities. The Initiative enables those who are served to experience increased independence, dignity, choice, and flexibility to access in-home and community supports. Funding of up to $2,500 is provided for reasonable and necessary start-up costs, including security deposit for housing, set-up utility fees, moving expenses, essential home furnishings, and home accessibility adaptations. For more information call the West Virginia Olmstead Office at 304 558-3287 or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 West Virginia Women Infants and Children (WIC) http://ons.wvdhhr.org/ WIC is the Special Supplemental Nutrition Program for Women, Infants and Children. WIC was established in 1972, as a pilot project following a national survey that found anemia and inadequate growth to be common among American children in low-income families. In 1974, WIC was established as a discretionary program, available throughout Resource Guide 2009 Page 101 of 186 Children and Families Resource Guide the United States. WIC is primarily funded through the United States Department of Agriculture. It is administered by the West Virginia Bureau for Public Health, Office of Nutrition Services. WIC is a federally funded discretionary program. It provides services to as many eligible individuals as funding allows. WIC focuses on the link between good nutrition and good health. In West Virginia, eight local contract agencies provide direct participant services. WIC’s goal is to identify and correct nutritional deficiencies which, if left untreated, could lead to a poor quality of life for our citizens. As a part of the Bureau for Public Health, WIC regulations have not been directly affected by welfare reform legislation. WIC can be an effective partner with social service programs to assist working families in providing for their children. Supplemental food, when packaged with sound nutrition advice can help parents insure their children are receiving a good foundation for a healthy life. With today’s focus on education, the WIC Program becomes even more relevant in the lives of children. The demonstrated benefits of the WIC Program provide dramatic evidence that efforts to achieve success in the classroom can begin long before a child enters kindergarten. Beginning with prenatal care and encouragement to breastfeed followed by education about nutrition for toddlers and preschoolers, research findings show that WIC children had better vocabulary and number memory scores than their non-WIC peers. The effect of iron deficiency anemia on children’s ability to learn has also been well-documented. The WIC Program strives to eliminate iron-deficiency anemia in low income children. Participation in WIC also results in Medicaid savings. Women who receive WIC services have better birth outcomes than their non-WIC peers. Babies are less likely to be born prematurely, mothers are more likely to receive adequate prenatal health care, and infant and fetal mortality rates decline. Direct WIC services are intended to identify and correct nutrition problems during critical stages of growth and development. While WIC focuses on prevention as an adjunct to health care, WIC staff are often the first to identify problems which require follow-up care. WIC intervention results in health care savings. WIC services include: • Nutrition counseling and education • Breastfeeding promotion and support • Health screening • Medical and social service referrals • Monthly food packages Families can contact 304-558-0030 or visit http://ons.wvdhhr.org/Participant/LocalAgencySites/tabid/1150/Default.aspx to find their county WIC agency. Resource Guide 2009 Page 102 of 186 Children and Families Resource Guide Health Care and Insurance Access WV http://apps.wvinsurance.gov/accesswv/ AccessWV is a health plan created by West Virginia statute to provide health insurance to West Virginians who have been unable to find or who have been denied health insurance in the private market because of a medical condition. It also provides coverage to people who are eligible under the Federal Portability Act or under the IRS Health Coverage Tax Credit Program. For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm Community Access Programs (CAP) http://www.pihn.org/cap_wv.php The Community Access Program (CAP), a federally funded initiative, gives local communities the tools to improve access to health care for the uninsured and underinsured populations. The overall goal of WV CAP is to develop an integrated healthcare system that will result in documented enhanced health care access, reduced health disparities, better resource utilization, and improved cost effectiveness of care for the uninsured and underinsured residents of West Virginia. For more information, families can contact: Shenandoah-Potomac CAP Michele Davis 304-260-0297 Valley Health Systems CAP Crystal Welch 304-525-3334 ext 11 Partners in Health Network Al Michaels 304-388-7385 Appalachian Regional Healthcare Sarah Rodes 304-466-1000 Free Clinics (Health Rights) http://www.wvochs.org/dpc/freeclinics.aspx Free Clinics (Health Rights) provide basic primary care, specialty services, and pharmacy to uninsured people who meet low income guidelines. Most of the medicines Resource Guide 2009 Page 103 of 186 Children and Families Resource Guide provided are donated by pharmaceutical companies, or are purchased through the Federal 340B Program. West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the West Virginia State Legislature and administered through the Division of Primary Care. Each year grants totaling nearly $3,000,000 provide comprehensive medical care to more than 75,000 enrolled patients with approximately 250,000 office visits each year. For more information, families can look here http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_ webuse.pdf or call 304-558-4007 Health Insurance Premium Payment Program (HIPP) http://www.wvrecovery.com/hipp.htm The West Virginia Department of Health and Human Resources, Bureau for Medical Services has implemented a Health Insurance Premium Payment (HIPP) Program. This program is designed to assist Medicaid eligible individuals who cannot afford available employer group health coverage. The Bureau for Medical Services will pay the premiums along with any deductibles and co-payments for Medicaid eligible individuals when the policy is determined to be cost effective. This program will also assist recently unemployed individuals with COBRA benefits available from the former employer. Under COBRA laws, most employers are required to offer continued health benefits for 60 days after employment is terminated. Once an individual chooses to continue benefits, they can be renewed for the next 18 months. Individuals will still be covered for services not included in the insurance policy but covered under Medicaid. Successful candidates must have group health insurance available to them which covers at least one person who is Medicaid eligible in the State of West Virginia. For more information, families can call 304-342-1604 Hill-Burton Free and Reduced Costs Care http://www.hrsa.gov/help/default.htm Hill-Burton Free & Reduced Cost Care at hospitals, nursing homes and other facilities are required to provide a specific amount of free or below cost health care to people unable to pay. Eligibility is based on the size of your family and your income. You apply for Hill-Burton care at the facility where you were or will be treated. James “Tiger” Morton Catastrophic Illness Commission http://www.wvdhhr.org/cic/index.asp The James “Tiger” Morton Catastrophic Illness Commission was created during the 1999 regular session of the West Virginia Legislature. The Commission acts as a last resort for those in dire need of medical assistance once all other resources are exhausted. To be eligible for the funds, a patient must meet the following guidelines: • Be a resident of West Virginia 1 year prior to the date of onset/diagnosis, and Resource Guide 2009 Page 104 of 186 Children and Families Resource Guide • Have a condition that meets the definition of Catastrophic Illness, and • Have exhausted all other resources, including Medicaid and Hill-Burton Funds. • An applicant who is eligible for medical assistance through the State Medicaid Program is not an eligible applicant for the Fund. Applications are accepted directly from a patient; however involvement from the medical facility is preferred. The Commission makes direct payment to the provider of the service through the West Virginia Medicaid program. • Past due medical bills are not considered for payment. • ALL services MUST be pre-authorized through the Director. For more information or to apply, please call (304) 558-6073 Medicaid Aged and Disabled Waiver Program http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7 7/Default.aspx The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and community services to individuals 18 years of age and older who are medically and financially eligible. Medical eligibility is based on a functional assessment by a medical professional. Financial eligibility is determined at county Department of Health and Human Resources offices; assets cannot exceed $2,000 and income can be no more than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver began new Managed Enrollment and Member Enrollment processes. Services provided in the Aged and Disabled Waiver Program includes: • Case Management – development of a service and support plan by a case management agency that reflects the wishes and preferences of the ADW member. • Consumer-Directed Case Management – an ADW member may choose to direct his own case management • Homemaker – long-term direct care and support services (assistance with personal hygiene, nutritional support, and environmental maintenance) that are necessary in order to enable an individual to remain at home rather than enter a long-term care facility. • Transportation – an ADW member may be transported by the homemaker in order to gain access to services and activities in the community • RN Assessment and Review – a registered nurse will complete assessments of the ADW member at regular intervals to ensure that the member’s plan of care is meeting his/her needs Resource Guide 2009 Page 105 of 186 Children and Families Resource Guide • ADW members are paid a flexible monthly stipend to recruit, hire, and supervise their own workers For more information, contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Office hours: M-F 8:00am-5:00pm 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Resource Guide 2009 Page 106 of 186 Children and Families Resource Guide Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming 1460 Main Street, Box 8 Princeton, WV 24740 Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services Resource Guide 2009 Page 107 of 186 Children and Families Resource Guide 1900 Kanawha Blvd. E Charleston, WV 25305 304-558-3317 Ext 65 [email protected] Medicare http://www.medicare.gov/ For general Medicare information, ordering Medicare booklets, and information about health plans, contact 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7 days a week for assistance. English and Spanish-speaking customer service representatives at this number can answer questions about the Original Medicare Plan and provide up-todate information regarding the health plans available in your area. TTY users please call 1-877-486-2048. West Virginia Black Lung Clinics Program http://www.wvochs.org/dpc/blacklung.aspx The West Virginia Black Lung Clinics Program is the single point of contact for Black Lung clinics. Using a Federal grant and State funds, this program provides for services at each project site to help with interpreting guidelines, administration of funds, and technical assistance in daily operations. In West Virginia, each project site is housed in a primary care clinic. Providers render pulmonary testing and services predominantly to coal miners suffering from black lung disease. However, care for patients with all other respiratory diseases is also funded through this program. Each site provides services that include screening, diagnosis, treatment, education, rehabilitation, outreach and benefits counseling. Clinics include: Bluestone Health Association, Inc. (Serving Mercer County) 3997 Beckley Road Princeton, WV 24740 304-431-5499 Prudish Medical Center (Serving Mercer County) PO BOX 7636 Montcalm, WV 24737 304-589-3151 Community Health Foundation of Man, WV (Serving Logan, Mingo, Wyoming, and Boone Counties) 600 East McDonald Avenue Man, WV 25635 304-583-6541 Resource Guide 2009 Page 108 of 186 Children and Families Resource Guide Hygeia Facilities Foundation, Inc. (Serving Boone, Raleigh, and Wyoming Counties) P.O. Box 217 Whitesville, WV 25209 304-949-4542 Oceana Medical Center (Serving Boone, Raleigh, and Wyoming Counties) 400 Parkway, P.O. Box 400 Oceana, WV 24870 304-682-6246 Wharton Medical Center (Serving Boone, Raleigh, and Wyoming Counties) Rt. 85, P.O. Box 89 Wharton, WV 25208 304-247-6202 New River Breathing Center (Serving Fayette County) P.O. Box 337 Scarbro, WV 25917 304-469-3261 Preston-Taylor Community Health Centers, Inc. North Central WVBLCP (Serving Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor, and Upshur Counties) NCWVBLP Newburg Clinic P.O. Box 35 Newburg, WV 26410 304-892-2850 Preston- Taylor Community Health Centers, Inc. North Central WVBLCP (Serving Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor, and Upshur Counties) Rowlesburg Clinic P.O. Box 565 Rowlesburg, WV 26245 304-454-2421 Medical Center of Taylor County WVBLCP (Serving Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor, and Upshur) 725 North Pike Street Grafton, WV 26354 304-265-4909 Resource Guide 2009 Page 109 of 186 Children and Families Resource Guide Rainelle Medical Center, Inc. (Serving Greenbrier, Fayette, Nicholas, Summers, and Webster Counties) 645 Kanawha Avenue Rainelle, WV 25962-1013 304-438-6188 Meadow Bridge Clinic (Serving Greenbrier, Fayette, Nicholas, Summers, and Webster Counties) Rt. 20, Box 120 Meadow Bridge, WV 25976 304-484-7755 Tug River Health Association, Inc. (Serving McDowell, Wyoming, and Mingo Counties and parts of the state of WV) Gary Health Center P.O. Box 507 Gary, WV 24836 304-448-3794 Tug River Health Association, Inc. (Serving McDowell, Wyoming, and Mingo Counties and parts of the state of WV) Northfolk Health Center P.O. Box 877 Northfolk, WV 24868 304-862-3522 Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette, Wayne, Mingo, Clay and Nicholas Counties) 401 10th Street, Suite 410 Huntington, WV 25701 304-525-3334 Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette, Wayne, Mingo, Clay and Nicholas Counties) Harts Health Clinic 4 State Route 10 Harts, WV 25524 304-855-4595 Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette, Wayne, Mingo, Clay and Nicholas Counties) Upper Kanawha Health Associates P.O. Box F Resource Guide 2009 Page 110 of 186 Children and Families Resource Guide Cedar Grove, WV 25039 304-595-1770 Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette, Wayne, Mingo, Clay and Nicholas Counties) Stepptown Community Health Center 3 Adena Drive P.O. Box 716 Kermit, WV 25674 304-393-4090 Rx Assist Patient Assistance Program Center http://www.rxassist.org/default.cfm Patient assistance programs are run by pharmaceutical companies to provide free medications to people who cannot afford to buy their medicine. RxAssist offers a comprehensive database of these patient assistance programs, as well as practical tools, news, and articles so that health care professionals and patients can find the information they need-all in one place. Families can visit the website at http://www.rxassist.org/default.cfm WV Children’s Health Insurance Program (WV CHIP) http://www.wvchip.org/ WVCHIP was created to help working families who do not have health insurance for their children. You want your kids to be healthy. One good way to keep them healthy is making sure they get medical care. Children who get good medical care have a better chance of being healthy and doing well in school. Services covered by WVCHIP: • Doctor visits • Check-ups • Hospital visits • Immunizations(Shots) • Prescriptions • Tests and X-rays • Dental Care • Vision care (Not covered for Premium Plan) • Emergency care Resource Guide 2009 Page 111 of 186 Children and Families Resource Guide • Mental Health • Diabetic supplies • Urgent Care of After Hour Clinic Visits • Case Management for Special Needs • And More Your children are eligible if they: • Live in West Virginia • Are 18 or younger • Don’t have health insurance now and haven’t had it in the past six months (for the Basic CHIP Plans) or the past twelve months for the CHIP Premium Plan (some exceptions apply, click here for more information) • Are not eligible for the West Virginia State Employee Health Insurance – PEIA • Are not eligible for West Virginia Medicaid • Live in families meeting WVCHIP Income Guidelines • Are United States citizens or qualified aliens (Children who are not U.S. citizens must provide verification of their alien status.) Families can contact the CHIP hotline at 1-877-WVA-CHIP. CHIP Helpline operates: Monday - Friday 8AM to 8PM & Saturday 8AM to 4PM WV Family Planning Program http://www.wvdhhr.org/mcfh.wvfp/index.asp The WV Family Planning Program contracts with approximately 148 local health departments, primary care and rural health centers, college and university student health clinics, hospitals, and private medical practices to deliver clinical family planning services to eligible individuals. Services include: • Comprehensive medical examinations • Free contraceptive methods • Health Education and Counseling • Pregnancy tests • Basic fertility information • Follow-up and referral for identified medical needs Resource Guide 2009 Page 112 of 186 Children and Families Resource Guide Families may be eligible for family planning services if they: • work at an entry-level, temporary, minimum-wage or other low-paying job • don’t have a job • are a student • can’t afford monthly birth control after paying for basic needs • have health insurance that doesn’t cover birth control and your income qualifies • have Medicaid but not HMO coverage • lost your WV WORKS (TANF) or other benefits For more information, families can access the clinic locator at http://www.wvdhhr.org/mcfh/wvfp/clinicinfo.asp or they can call 304-558-5388 or toll-free 1-800-642-8522 West Virginia Breast and Cervical Cancer Screening Program http://www.wvdhhr.org/bccsp/ The WVBCCSP provides clinical breast examinations (CBEs), mammograms, and Pap tests for eligible women, as well as diagnostic testing for women whose screening outcome is abnormal. Since Program inception in 1991, the WVBCCSP has enrolled over 107,000 women and provided more than 209,000 Pap tests, 136,000 mammograms, and 198,000 breast exams. While screening services are key to early detection, their existence alone is insufficient to achieve a reduction in the illness and death associated with these diseases. As required by the Centers for Disease Control and Prevention (CDC), the WVBCCSP engages in the following activities in order to implement a comprehensive program: Program Management • Screening and Diagnostic Services • Education and Outreach • Partnership and Collaboration • Evaluation (Surveillance, Quality Assurance, and Technical Assistance) For more information, families can contact 304-558-5388 or 1-800-642-8522 Resource Guide 2009 Page 113 of 186 Children and Families Resource Guide West Virginia RX http://www.wvrx.org/ WVRx is dedicated to provide prescription drugs and high-quality pharmaceutical care while reducing health disparities. WVRx will improve health outcomes and reduce the cost of health care for uninsured West Virginia residents. • West Virginia Rx is a program that provides prescription drugs at no cost to patients who are uninsured, between the ages of 18 and 65. • West Virginia Rx assists staff and other patient advocates in speeding up the process of obtaining much needed medication. • Most prescriptions are filled and mailed from our central pharmacy, located in Charleston, WV. Others come from pharmaceutical companies. West Virginia Rx is sponsored by the office of West Virginia Governor Joe Manchin, the Heinz Family Philanthropies and the Claude Worthington Benedum Foundation. Two of the state’s premier free health care clinics, West Virginia Health Right in Charleston and Beckley Health Right, are administering the project. For more information, families can call 1-877-388-WVRx (9879) West Virginia Transition Services http://www.wvseniorservices.gov/HelpatHome/WestVirginiaTransitionInitiative/tabid/79/ Default.aspx Through a collaborative effort among the West Virginia Bureau of Senior Services, the West Virginia Bureau for Medical Services, and the West Virginia Olmstead Office, the Transition Initiative was created to assist those with disabilities and seniors who reside in nursing facilities to live and be supported in their communities. The Initiative enables those who are served to experience increased independence, dignity, choice, and flexibility to access in-home and community supports. Funding of up to $2,500 is provided for reasonable and necessary start-up costs, including security deposit for housing, set-up utility fees, moving expenses, essential home furnishings, and home accessibility adaptations. For more information call the West Virginia Olmstead Office at 304 558-3287 or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Housing Habitat for Humanity http://www.habitatwv.org/ Building safe, decent, affordable homes with West Virginia families. For more information, families can visit the website or call 304-720-7636 Resource Guide 2009 Page 114 of 186 Children and Families Resource Guide Homeless Shelters for Adults and Families These organizations provide a variety of services including shelter, shelter referrals, free meals, outreach, counseling, employment programs, basic needs, mail services, and clothing closets. Services will vary from organization to organization. Catholic Worker Box 274 Pence Springs, WV 24962 304-445-7143 Cumberland Union Mission Cumberland, MD 301-724-1585 Mercy House 307 N. Liberty St. Harrisburg, VA 22801 540-432-1812 Salvation Army Shelter 217 Monroe St. Harrisburg, VA 22801 504-433-2785 Valley Mission 1513 W. Beverly St. Staunton, VA 24401 540-866-4673 Martinsburg Rescue Mission (Berkeley) P.O. Box 843 Martinsburg, WV 25401 304-263-6901 Bethany House/Community Networks (Berkeley) 216 E. John St. Martinsburg, WV 25401 304-263-3510 Harmony House (Cabell) 627 Fourth Avenue Huntington, WV 25701 304-523-2764 Resource Guide 2009 Page 115 of 186 Children and Families Resource Guide Huntington City Mission (Cabell) 1030 7th Avenue Huntington, WV 25701 304-523-0293 Clarksburg Mission (Harrison) 312 N. Fourth St. Clarksburg, WV 26301 304-622-2451 Rhea House Shelter (Jackson) 113 S. Church Street Ripley, WV 25271 304-372-3439 YWCA Sojourners Shelter (Kanawha) P.O. Box 2749 Charleston, WV 25330 304-340-3553 Charleston Men’s Emergency Shelter (Kanawha) 505 Broad Street Charleston, WV 304-340-3616 304-342-4433 Salvation Army (Kanawha) 301 Tennessee Avenue Charleston, WV 25301 304-343-4545 Jericho House (Kanawha) 401 4th Avenue St. Albans, WV Covenant House, Inc. (Kanawha) P.O. Box 2749 Charleston, WV 25330 304-344-8053 Scott Place Shelter (Marion) 215 Scott Place Fairmont, WV 26555 304-366-6543 Resource Guide 2009 Page 116 of 186 Children and Families Resource Guide Union Mission of Fairmont (Marion) 107 Jefferson Street Fairmont, WV 26554 304-363-0300 Mason County Homeless Shelter (Mason) 306 12th St. Point Pleasant, WV 25550 SAFE (McDowell) Box 234 Welch, WV 24801 304-436-8117 Bartlett House (Monongalia) P.O. Box 315 Morgantown, WV 28507 304-292-0101 Marshall Family Guardian (Ohio) P.O. Box 217 Moundsville, WV 26041 304-845-4786 Salvation Army (Ohio) 140 16th Street Wheeling, WV 26003 304-233-4400 Haven of Hope/Pine Haven (Raleigh) P.O. Box 3066 East Beckley Station Beckley, WV 25801 304-255-9138 Randolph County Homeless Shelter (Randolph) 938 South Davis Avenue Elkins, WV 26241 304-636-5193 Salvation Army Shelter (Wood) 534 5th Street Parkersburg, WV 304-485-4529 Resource Guide 2009 Page 117 of 186 Children and Families Resource Guide Stonehaven Homeless Shelter (Wyoming) Rt. 10 Box 234 Itmann, WV 24847 304-294-8173 Public Housing Authority http://www.hud.gov/offices/pih/programs/ph/index.cfm Public housing was established to provide decent and safe rental housing for eligible low-income families, the elderly, and persons with disabilities. Public housing comes in all sizes and types, from scattered single family houses to high rise apartments for elderly families. There are approximately 1.2 million households living in public housing units, managed by some 3,300 HAs. Public Housing Programs include: • Asset Management • Capital Fund • Demolition/Disposition • Family Self-Sufficiency • Homeownership • HOPE VI • Housing Choice Vouchers • Moderate Rehabilitation • Moving to Work • Operating Fund • Public Housing Agency (PHA) Plans • Rental Housing Integrity Improvement Project (RHIIP) • Resident Opportunities and Self Sufficiency (ROSS) • Section 8 Management Assessment Program (SEMAP) Families can contact their local housing authority or 1-800-955-2232 Raleigh County Housing Authority PO Box 2618 Beckley,WV 25802 Resource Guide 2009 Page 118 of 186 Children and Families Resource Guide Beckley Housing Authority 100 Beckwoods Drive Beckley, WV 25801 304-256-1772 McMechen Housing Authority 2200 Marshall Street S Benwood, WV 26031 304-233-0830 Benwood-McMechen Housing Authority 2200 Marshall Street S Benwood, WV 26031 304-233-0830 Bluefield Housing Authority 1600 Hill Avenue Bluefield, WV 24701 304-325-9653 Buckhannon Housing Authority 23 1/2 Hinkle Drive Buckhannon, WV 26201 304-472-1305 Kanawha County Housing Authority 911 Michael Avenue PO Box 86 Charleston, WV 25312 304-348-6451 Charleston/Kanawha Housing Authority 911 Michael Avenue PO Box 86 Charleston, WV 25312 304-348-6451 Clarksburg/Harrison Housing Authority 433 Baltimore Avenue Clarksburg, WV 26301 304-623-3323 Resource Guide 2009 Page 119 of 186 Children and Families Resource Guide Boone County Housing Authority Black Diamond Arbors Danville, WV 25053 304-369-3442 Mingo County Housing Authority 5026 Helena Avenue Delbarton, WV 25670 304-475-4663 Dunbar Housing Authority 900 Dutch Hollow Road Dunbar, WV 25064 304-768-8006 Elkins Housing Authority Stoddard Ave. Gateway Apartments Office Elkins, WV 26241 304-636-6793 Randolph County Housing Authority 1404 N Randolph Avenue Elkins, WV 26241 304-636-6495 Fairmont Housing Authority 103 12th Street Fairmont, WV 26555 304-363-0860 Morgantown Housing Authority 103 12th Street Fairmont, WV 26555 304-363-0860 Grafton Housing Authority 131 E Main Street Grafton, WV 26354 304-265-1183 Resource Guide 2009 Page 120 of 186 Children and Families Resource Guide Huntington Housing Authority 300 7th Avenue West Huntington, WV 25701 304-526-4400 Keyser Housing Authority 440 Virginia Street Keyser, WV 26726 304-788-2225 Greenbrier County Housing Authority Route 2, Box 142 Lewisburg, WV 24901 304-645-4966 Martinsburg Housing Authority 703 S Porter Avenue Martinsburg, WV 25401 304-263-8891 Moundsville Housing Authority 501 10th Street Moundsville, WV 26041 304-845-3141 Mount Hope Housing Authority 9b Midtown Terrace Mount Hope, WV 25880 304-877-6541 Parkersburg Housing Authority 1901 Cameron Avenue Parkersburg, WV 26101 304-428-6400 Grant County Housing Authority Airport Road PO Box 125 Petersburg, WV 26847 304-257-4087 Resource Guide 2009 Page 121 of 186 Children and Families Resource Guide Piedmont Housing Authority 51 Jones Street Piedmont, WV 26750 304-355-2929 Pt. Pleasant Housing Authority 404 Second Street PO Box 517 Point Pleasant, WV 25550 304-675-4414 Jackson County Housing Authority Tanglewood Villa Whispering Way Ripley, WV 25271 304-372-2343 Romney Housing Authority 100 Valley View Drive Romney, WV 26757 304-822-5296 St. Albans Housing Authority 650 6th Street Saint Albans, WV 25177 304-727-5441 South Charleston Housing Authority 520 Goshorn Street South Charleston, WV 25309 304-768-9315 Spencer Housing Authority 601 Market Street Spencer, WV 25276 304-927-4181 Weirton Housing Authority 525 Cove Road Weirton, WV 26062 304-797-8530 Resource Guide 2009 Page 122 of 186 Children and Families Resource Guide Weston Housing Authority 124 E 1st Street Weston, WV 26452 304-269-6159 Wheeling Housing Authority 11 Community Street Wheeling, WV 26003 304-242-4447 Williamson Housing Authority 1612 W 6th Avenue Williamson, WV 25661 304-235-3270 USDA Rural Development Programs www.rurdev.usda.gov The Housing and Community Facilities Programs provides a number of homeownership opportunities to rural Americans, as well as programs for home renovation and repair. HCFP also makes financing available to elderly, disabled, or low-income rural residents of multi-unit housing buildings to ensure they are able to make rent payments. The following is a listing of HCFP programs which might be of interest to individuals interested in buying or renovating a home, or in receiving rental assistance. Single Family Housing Direct Loan Program Direct Loan & Grant Income Limits Area Loan Limits Loan Guarantee Program Guaranteed Loan Income Limits Mutual Self-Help Housing Program Home Repair and Preservation Homes for Sale Multi-Family Housing Rental Assistance Program For more information, families can call 1-800-670-6553 and be put in touch with a local office. Resource Guide 2009 Page 123 of 186 Children and Families Resource Guide Weatherization Program Each time a local community action agency weatherization crew completes weatherization on a low-income household, both its energy bill and fuel consumption are reduced each year for many years to come. For more information, families can call 304-347-2277 or contact their local community action agency Central WV CAA, Inc. (Serving Harrison & Lewis Counties) P.O. Box 1070 Clarksburg, WV 26302 304-622-4977 CHANGE, Inc. (Serving Brooke, Hancock, Marshall & Ohio Counties) 3136 West St. Weirton, WV 26062 304-797-7733 Community Action of South Eastern WV (Serving Mercer, Monroe & Summers Counties) 307 Federal St. Bluefield, WV 24701 304-324-0450 Community Resources, Inc. (Serving Calhoun, Doddridge, Gilmer, Jackson, Pleasants, Ritchie, Roane, Tyler, Wetzel, Wirt & Wood Counties) 113 Ann St. Parkersburg, WV 26101 304-485-5525 Council of the Southern Mountains (Serving McDowell County) P.O. Box 85 Northfork, WV 24895 304-862-3144 Eastern WV CAA, Inc. (Serving Grant, Hampshire, Hardy, Mineral, Morgan & Pendleton Counties) 401 Maple Ave. Moorefield, WV 26836 304-538-7711 Coalfield CAP, Inc. (Serving Mingo County) P.O. Box 1406 Williamson, WV 25661 304-235-1701 Resource Guide 2009 Page 124 of 186 Children and Families Resource Guide MountainHeart Community Services, Inc. (Serving Wyoming County) P.O. Box 1509 Oceana, WV 24870 304-682-8271 Mountain CAP, Inc. (Serving Braxton, Upshur & Webster Counties) 26 North Kanawha St. Buckhannon, WV 26201 304-472-1500 Nicholas Community Action Partnership, Inc. (Serving Nicholas County) 1205 Broad St. Summersville, WV 26651 304-872-1162 North Central WV CAA, Inc. (Serving Barbour, Greenbrier, Marion, Monongalia, Pocahontas, Preston, Randolph, Taylor & Tucker Counties) 1304 Goose Run Road Fairmont, WV 26554 304-363-2170 P.R.I.D.E. in Logan County, Inc. (Serving Logan County) P.O. Box 1346 Logan, WV 25601 304-752-6868 Raleigh County CAA, Inc. (Serving Raleigh County) P.O. Box 3066 Beckley, WV 25801 304-252-6396 Southwestern CAC, Inc. (Serving Cabell, Lincoln, Mason & Wayne Counties) 540 Fifth Ave. Huntington, WV 25701 304-525-5151 Telamon Corporation (Serving Berkeley & Jefferson Counties) 129 South Queen Street Martinsburg, WV 25401 304-263-0916 Capitol Resource Agency (Serving Boone. Clay Fayette, Kanawha, & Putnam Counties) 950 Kanawha Blvd, East 1st Floor Charleston, WV 25301 304-720-5413 Resource Guide 2009 Page 125 of 186 Children and Families Resource Guide Legal Americans with Disabilities Act http://www.ada.gov The ADA website and help line provide information and resources for topics such as: a Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated Investigative Agencies, Enforcing the ADA: A Status Report from the Department of Justice, the ADA Mediation Program, ADA compatibility resources for small businesses as well as state and local governments, lists of ADA-accessible public facilities, and much more. Families can call 1-800-949-4232 or visit the website for more information. Child Pornography TipLine http://www.missingkids.com/missingkids/servlet/PageServlet?LanguageCountry=en_US &PageId=2936 Contact the National Center for Missing and exploited Children if you have information to help in the fight against child sexual exploitation. Your information will be forwarded to law enforcement for investigation and review and, when possible, to the appropriate Electronic Service Provider(s). Families can report child pornography at 1-800-843-5678 Crime Victim Compensation Fund http://www.vwapwv.com/crimecomp.html The Crime Victims Compensation Act establishes a fund, which pays certain compensation and medical benefits to innocent victims of crime. The program is administered by the West Virginia Court of Claims. WHO CAN FlLE A CLAIM? • Any victim who suffers personal injury as the result of a crime. • Any individual who is the dependent of a deceased victim of crime. • Any West Virginia resident who is victimized by terrorism overseas, either the claimant or the Claim Investigator disagrees with the decision rendered. WHAT IS REQUIRED? • The crime must be reported to law enforcement officials within 72 hours, • The claimant must fully cooperate with law enforcement officials. • The claim for compensation must be filed within 2 years of the date of the crime Resource Guide 2009 Page 126 of 186 Children and Families Resource Guide IS THERE A LIMIT TO THE AMOUNT RECOVERABLE? Compensation payable to a victim and to all other claimants sustaining economic loss because of injury to that victim shall not exceed $25,000. Compensation for the death of a victim shall not exceed $35,000, which includes up to $4,000 for funeral and burial expenses. HOW IS A CLAIM PROCESSED? • The Claim Investigator reviews the claim and files a finding of fact and recommendation. • A Judge of the Court of Claims evaluates the claim without a hearing and renders a decision, • A hearing on the matter will be held if either the claimant or the Claim Investigator disagrees with the decision rendered. • Any West Virginia resident who is victimized by terrorism overseas Families can download an application at http://www.vwapwv.com/crimecomp.html or visit http://www.legis.state.wv.us/Joint/Victims/main.cfm for more information. Family Advocacy, Support, and Training Program (FAST) http://www.lawv.net The goal of the Family Advocacy, Support, and Training program is to develop a statewide parent and youth support network that will empower families to participate in planning, management, and evaluation of their child’s treatment and service needs. The program assists in providing support through a multitude of services. To be eligible, child must be 5 to 18 years of age or transitioning to adulthood up to the age of 22; legal guardian agrees to participate; child has a primary mental health (DSM-IV Axis I) emotional and/or behavioral diagnosis; and at least one of the following – child’s level of disability requires multi-agency intervention to improve conditions or child has received mental health/behavioral health services for at least a year or these services are expected to last more than a year. For more information, families can call 1-866-255-4370 Legal Aid of WV http://www.lawv.net/Home/PublicWeb Legal Aid of West Virginia provides free advocacy services to West Virginians in three different ways: • Civil legal problems such as divorces, evictions, and welfare benefit problems • Legal Aid of WV assists residents and their family members who live in nursing homes, personal care homes, and other long term care facilities Resource Guide 2009 Page 127 of 186 Children and Families Resource Guide • Services to individuals who live with behavioral health challenges while in state operated psychiatric hospitals and in communities For more information, families can call 1-800-642-8279 Victim Information & Notification Everyday (VINE) http://www.wvdoc.com/wvdoc/VictimServices/VINE/tabid/58/Default.aspx The automated Victim Information Notification Everyday (VINE) service was activated in December 2002. Victims can call 1-866-WV4-VINE to find custody status information on inmate in the WV Division of Corrections or to register to receive automatic phone notification when an offender’s status changes. Victims can now register to receive notification by e-mail at www.vinelink.com. WV Division of Corrections is the only state to have someone available 24/7 to answer his/her question. Under West Virginia State Code {62-12-23d} request for notification must be in writing to the West Virginia Division of Corrections and the West Virginia Parole Board. It is important to note that the WV Division of Corrections and the WV Parole Board are separate entities. Victims wishing to be notified regarding offender releases and/or parole hearings should submit a letter of request to both the WV Division of Corrections and the WV Parole Board. When a victim submits a written request to the WV Division of Corrections for notification, they are automatically registered with the VINE system for automated notification. For more information, families can contact: West Virginia Division of Corrections 112 California Avenue, Bldg. 4, Rm. 300 Charleston, WV 25305 (304) 558-2036 West Virginia State Parole Board 112 California Avenue, Bldg. 4, Rm. 307 Charleston, WV 25305 (304) 558-6366 Social Security Benefits http://www.ssa.gov The Social Security Office offers many services to families. Services include: • Requesting a Social Security Card • Retirement benefits applications • Disability benefits applications • Supplemental Security Income applications • Medicare Information Resource Guide 2009 Page 128 of 186 Children and Families Resource Guide Families can visit the website http://www.ssa.gov or call 1-800-772-1213 Vital Registration – Birth, death, marriage, and paternity affidavits http://www.wvdhhr.org/bph/hsc/vital/ In terms of obtaining copies, West Virginia is not an open state. For birth certificates, the following people may request a search for it: • The Person on the Certificate • The Parents and Grandparents of Person on the Certificate • The Wife or Husband of the Person on the Certificate • The Children and Grandchildren of the Person on the Certificate • The Brothers or Sisters • Anyone who has Legal interest in the Certificate The fee varies depending on the ordering method. By Mail or In Person $12 per copy. The fee includes a non-refundable search fee. If our computerized search doesn't find the record, we will search the year specified, the year before and the year after. Additional searches may be paid for at a rate of $12 per three year period. We accept cash, check and money orders. We do not accept debit/credit cards at our walk up counter, or by mail this time, but next to our office is an ATM machine and West Virginia United Federal Credit Union. By Phone, Internet or Fax (Credit Card/Debit Card Only) We contract with a company named VitalChek to take expedited credit card orders. This Service requires additional fees charged by them. Order Type Fee Charged by Vital Chek Non-Rush $30.50 +shipping Rush $30.50+shipping Note: Shipping cost varies depending up shipping method Resource Guide 2009 Page 129 of 186 Children and Families Resource Guide How long does it take? In Person Ordering in person is the fastest way to obtain a certificate. Please allow for at least fifteen minutes, even though most requests are completed much quicker. 11:30 AM to 1:00 PM is a busy time, so keep this in mind if you are coming in on your lunch break. By Mail Ordering by mail is the slowest method to obtain a certificate. Total time consists of processing time and transit time. Processing time is the time it takes our office to enter your order into our computer system, make and mail the certificate to you. Transit time is the time it takes the Post Office to deliver the mail. • Processing time is usually are about five business days, but can change depending upon staffing and order volume. • Transit time can vary greatly. If mail within the State of West Virginia, the mail usually takes one to two days to arrive. We suggest that you allow the Post Office five to seven days for delivery. • Total time is the time it takes from when you mail the request until you receive the certificate. Total time can be as short as five business days, to 19 business days or longer. By Phone, Internet or Fax (Credit Card/Debit Card Only) From two days to ten days, depending upon what options you choose when ordering the certificate Recent Births Please note that it can take the hospital up to a month to get the birth certificate to us, and about a week for us to do all the steps that need to take place to place the certificate on file. Death Certificate Requested by the Funeral Home It is our goal to file death certificates and send out the certified copies of the death certificates the same day we receive them. Recent Marriages New or Recent Marriages are first registered in the county clerk's office in the county where the license was issued. The county clerk is required to send all completed marriage applications to the Vital Registration Office by the 10th day of the month after the month in which the license was returned to them after the marriage. This process means that a delay of two months or more from the time the marriage occurs until the Vital Registration Office can issue a certified copy is not unusual. Once on file, the processing time is identical as existing orders. When a certified copy for a recent marriage is required before two to three months have elapsed, the requestor should contact the county clerk for certified copies. Resource Guide 2009 Page 130 of 186 Children and Families Resource Guide How Do I Place an Order? In Person We offer same-day walk in service at our office. We are located on the corners of Capitol and Washington Streets, (the old 'Diamond Department Store' building) in downtown Charleston, across the street from FedEx-Kinkos®. Our Address is 350 Capitol Street. The public entrance to the building is on Capitol Street, and we are located on the right side of the lobby. Click here for Detailed Instructions on how to purchase a certified certificate from our walk-in office By Mail Click here for Instructions on how to purchase a certified certificate by mail By Phone, Fax and Internet We offer an expedited service is available through a company called VitalChek® at an additional charge. You must pay with a credit or debit card (they accept Visa, MasterCard, American Express, or Discover cards). Contacting Vital Chek Phone: 877-448-3953 For orders and customer service Fax: 866-870-8723 For fax orders only Internet: http://www.vitalchek.com For Online Ordering and general information • Before calling, it may be helpful for you to print out a copy of our Birth Certificate Request form • Before calling, it may be helpful for you to print out a copy of our Death Certificate Request form • Before calling, it may be helpful for you to print out a copy of our Marriage Certificate Request form and be prepared to give all of the information, along with your credit card information, to the customer service representative. Death Certificates The following people can request a copy: • The Parents and Grandparents of Person on the Certificate • The Wife or Husband of the Person on the Certificate • The Children and Grandchildren of the Person on the Certificate • The Brothers or Sisters • Funeral Director Resource Guide 2009 Page 131 of 186 Children and Families Resource Guide • Anyone who has Legal interest in the Certificate The same methods to obtain apply as above for birth certificates. Marriage Certificates The following people can request a copy: • The Bride and Groom • The Children and Grandchildren of the Bride or Groom The same methods to obtain apply as above for birth certificates. Corrections and Amendments Since Birth, Death and Marriage certificates are legal documents, the State of West Virginia has very strict rules concerning making any changes to them. The rules vary depending on how long ago the birth, death, or marriage occurred, and what is being changed. There are two types of changes to certificates. A correction is the process of changing mistaken information on the birth certificate, like misspelled names. Amendments are changes to the information itself. Examples are adding fathers, changing the legal last name, and so on. See http://www.wvdhhr.org/bph/hsc/vital/changes.asp for full details on the process and forms. Families can also contact Vital Registration at 304-558-2931 Volunteer Income Tax Assistance (VITA) http://www.wveitc.com/ Families who meet income guidelines can get assistance each year in preparing and filing their taxes. Families can find a local VITA site by calling 211. For more information families can visit the website or call 1-800-368-8808 WV Bureau for Child Support Enforcement (BCSE) http://www.wvdhhr.org/bcse/index.cfm When the relationship between a child's parents ends, it does not mean that either parent's responsibility for that child ends. Both parents remain financially, legally, and emotionally obligated to a child. The Bureau for Child Support Enforcement (BCSE) is the State agency that helps the person caring for child to collect child support from the child's other parent(s). The BCSE also helps divorced individuals to collect spousal support (also called alimony). The BCSE services are available to everyone in West Virginia who receives support for a child or who pays support for a child. At this time, there is no charge for BCSE services. However, this may change in the near future. Resource Guide 2009 Page 132 of 186 Children and Families Resource Guide Contact your local county BCSE staff to learn if there are any fees for the BCSE services. The BCSE offers many different services: • Establishing Paternity • Establishing Support • Locating Parents • Securing Support from Parents who live in another State • Enforcing the Payment of Support (collection methods) o Income Withholding o Income Tax Refund Intercepts o Civil and Criminal Contempt of Court o Other Enforcement Measures • Reviewing and Modifying Support Orders To learn more, call or visit your local BCSE office. WV Safe Schools Helpline http://wvde.state.wv.us/safeschools/ A 24-hour, toll-free number has been assigned for all of West Virginia – the same number for ALL schools. It can be reached from in-state, and from outside the state. When you call this number, you will be talking to an actual person – not an operator. You will be reminded by this operator not to give any information which identified you— this keeps your identity confidential. You should report any information that could have a negative impact on school staff or school property. Examples include violence, weapons, threats, thefts or property damage, drug or alcohol abuse, and sexual harassment. Families can call 1-866-723-3982 to report safety concerns. West Virginia Attorney General’s Office http://www.wvago.gov/ This website contains information for senior citizens, medical and health, automobiles, at home, antitrust, your privacy, personal finances, identity theft, civil rights, online/internet, and products and services. Resource Guide 2009 Page 133 of 186 Children and Families Resource Guide West Virginia Consumer Protection The Consumer Protection and Anti-Trust Division of the State Attorney General’s Office offers information ranging from credit reports to identity theft to consumer alerts. For more information, contact 800-368-8808 West Virginia Parole Services http://www.wvdoc.com/wvdoc/ParoleServicesResources/ParoleServicesOverview/tabid/ 141/Default.aspx Parole Services is responsible for the supervision of all West Virginia parolees, Out of State parolees, and Out of State Probationers. West Virginia is divided into two parole districts and 6 parole regions. Within those regions there are 15 parole offices and 42 parole officers, 6 of which are regional directors, 7 enhanced supervision officers and 1 re-entry coordinator, each have caseloads. As of June 30, 2009 WVDOC Parole Services has a total of 2567 offenders under supervision, 1495 are instate parolees and 836 are out of state probation felonies, 51 are out of state probation misdemeanors and 185 are out of state parolees. Northern District Supervisor Lori Nohe 1701 7th Street Parkersburg, WV 26101 304-420-4630 Northwestern Regional Director (Ritchie, Wirt, Wood Counties) Steve Spaulding 1701 7th Street Parkersburg, WV 26101 304-420-4630 Probation and Parole Officer I (Brooke, Hancock Counties) Mike Rose 1025 Main Street 414 Mull Center Wheeling, WV 26003 304-238-1030 Probation and Parole Officer II (Ohio, Marshall Counties A-L) Janet McKain 1025 Main Street 414 Mull Center Wheeling, WV 26003 304-238-1030 Resource Guide 2009 Page 134 of 186 Children and Families Resource Guide Probation and Parole Officer I (Jackson, Roane, Calhoun, and Gilmer Counties) Michael Brown 117 Court Street Ripley, WV 25271 304-372-7854 304-372-7890 Probation and Parole Officer I (Jackson and Mason Counties) Tim Scarberry 117 Court Street Ripley, WV 25271 304-372-7854 304-372-7890 Probation and Parole Officer I (Pleasants and Wood counties) Aaron Williams 1701 7th Street Parkersburg, WV 26101 304-420-4630 NorthCentral Regional Director (Preston County) Robert Arnold 215 West Main Street Clarksburg, WV 26301 304-627-2308 Probation and Parole Officer I (Marion County) Tara Broslawsky 215 West Main Street Clarksburg, WV 26301 304-627-2308 Probation and Parole Officer I (Pendleton, Webster and Barbour Counties) Neil Parsons 1513 Harrison Avenue, Unit 27 Elkins, WV 26241 304-637-0379 Probation and Parole Officer I (Monongalia, Taylor Counties) John Shelhammer 215 West Main Street Clarksburg, WV 26301 304-627-2308 Probation and Parole Officer II (Braxton, Randolph, and Upshur Counties) Wesley “Aaron” Linn 1513 Harrison Avenue, Unit 27 Resource Guide 2009 Page 135 of 186 Children and Families Resource Guide Elkins, WV 26241 304-637-0379 304-637-0380 Probation and Parole Officer I (Harrison County) Bryan Ware 215 West Main Street Clarksburg, WV 26301 304-627-2308 Northeastern Regional Director (Mineral and Grant Counties) Gary Parish P.O. Box 244 102 North Main Street Keyser, WV 26726 304-788-0386 Probation and Parole Officer I (Berkeley and Jefferson Counties) Kelly Hinkle 1520 Winchester Avenue Martinsburg, WV 25405 304-267-0055 Probation and Parole Officer I (Berkeley County) Michael DeHaven 1520 Winchester Avenue Martinsburg, WV 25405 304-267-0055 Probation and Parole Officer II (Berkeley County) Vernon Catlett 1520 Winchester Avenue Martinsburg, WV 25405 304-267-0055 Probation and Parole Officer I (Hampshire and Hardy Counties) Jennifer Liston P.O. Box 244 102 North Main Street Keyser, WV 26726 304-788-0386 Resource Guide 2009 Page 136 of 186 Children and Families Resource Guide Probation and Parole Officer I (Berkeley County) Brigitte Buckland 1520 Winchester Avenue Martinsburg, WV 25405 304-267-0055 Southern District Supervisor Douglas Workman 1454 Main Street Princeton, WV 24740 304- 425-7487 304- 487-1932 SouthWestern Regional Director (Wayne County) Judy Fitzgerald 801 Madison Avenue, Room 200 Huntington, WV 25704 304-528-5515 304-528-5992 Probation and Parole Officer II (Cabell, Putnam Counties) Rebecca Adkins 801 Madison Avenue, Room 200 Huntington, WV 25704 304-528-5515 304-528-5992 Probation and Parole Officer I (Cabell County) Trena Hopkins 801 Madison Avenue, Room 200 Huntington, WV 25704 304-528-5515 304-528-5992 Probation and Parole Officer II (Mingo County) Becky Harrison 229 Stratton Street, Room 306 Logan, WV 25601 304-792-7218 304-792-7219 Probation and Parole Officer I (Cabell, Lincoln, Logan Counties) Brent Mergenthaler 801 Madison Avenue, Room 200 Huntington, WV 25704 304-528-5515 304-528-5992 Resource Guide 2009 Page 137 of 186 Children and Families Resource Guide South Central Regional Director (Kanawha – Elkview, Sissonville, Nitro, West Side, Dunbar, Cross Lanes) Vanessa Tyler 1206 Virginia Street East Charleston, WV 25301 304-558-3597 Probation and Parole Officer I (Kanawha – Belle and Rand) Dan Cain 1206 Virginia Street East Charleston, WV 25301 304-558-3597 Probation and Parole Officer I (Southern Fayette, Raleigh C-G) Tonya Massie 3049 Robert C Byrd Dr. Suite 100 Beckley, WV 25801 304-256-6950, 304-256-6935 Probation and Parole Officer I (Raleigh M-Z) M. Sue Flint 3049 Robert C Byrd Dr. Suite 100 Beckley, WV 25801 304-256-6950 304-256-6935 Probation and Parole Officer I (Nicholas, Northern Fayette Counties) Dustin Mullins 3049 Robert C Byrd Dr. Suite 100 Beckley, WV 25801 304-256-6950 304-256-6934 Probation and Parole Officer I (Boone, Raleigh H-L) Jason Redden 3049 Robert C Byrd Dr. Suite 100 Beckley, WV 25801 304-256-6950 304-256-6934 Probation and Parole Officer I (Kanawha and Clay Counties) Justin Gibson 1206 Virginia Street East Charleston, WV 25301 304-558-3597 Resource Guide 2009 Page 138 of 186 Children and Families Resource Guide Probation and Parole Officer I (Kanawha County A-K West Side, South Hills, and North Charleston) Mark Cleek 1206 Virginia Street East Charleston, WV 25301 304-558-3597 South Eastern Regional Director (McDowell County) Justina Young 110 Park Avenue, Suite 111 Welch, WV 24801 304-436-3851 Probation and Parole Officer II (Mercer C - G, Summers, Monroe Counties) J. Chris Webb 1454 Main Street Princeton, WV 24740 304-425-7487 304-487-1932 Probation and Parole Officer I (Mercer R – Z) Jill Bryant 1454 Main Street Princeton, WV 24740 304-425-7487 304-487-1932 Probation and Parole Officer II (Greenbrier, Pocahontas Counties) Jeremy Napier 101 S. Court Street Lewisburg, WV 24901 304-647-7545 Probation and Parole Officer I (Mercer H – Q) Pam Sizemore 1454 Main Street Princeton, WV 24740 304-425-7487 Probation and Parole Officer I (McDowell & Wyoming Counties) Mallory Ramsey 110 Park Avenue, Suite 111 Welch, WV 24801 304-436-3851 Resource Guide 2009 Page 139 of 186 Children and Families Resource Guide West Virginia Senior Legal Aid http://www.wvseniorservices.gov/StayingSafe/WestVirginiaSeniorLegalAid/tabid/82/Def ault.aspx West Virginia Senior Legal Aid provides free civil legal services and counsel to senior West Virginians age 60 and older, with a focus on economically or socially disadvantaged, disabled, and rural seniors. Senior Legal Aid's web site is an excellent resource for outreach materials and information. For more information, call 1-800-229-5068 West Virginia State Police http://www.wvstatepolice.com/ This website includes information on: • Amber Alerts • Submitting online tips to WVCRIME.COM • Criminal and Crash Report Request Form • Concealed Weapon Permit Form • Purchasers of Scrap Metal Form • Missing Children • Sex Offender Registry • Most Wanted • Driver’s Test (on-line practice test) • Road Conditions • Detachment locations • Vehicle Inspection Program and more Families can contact 304-746-2100 for more information. West Virginia Victim/Witness Assistance Program http://www.vwapwv.com/ The mission statement: To enact and enforce consistent and fundamental rights for crime victims while providing the victims with access to comprehensive and quality services. Moreover, we strive to support, improve and replicate promising practices in victims’ rights and services and to ensure that the voices of crime victims play a central role in the state's response to violence. Families can call 304-291-7286 or visit the website for more information. Resource Guide 2009 Page 140 of 186 Children and Families Resource Guide Mental Health Children’s Mental Health Liaisons Children’s Liaisons work for the Comprehensive Behavioral Health Centers. They are responsible for increasing access to services and building capacity. They work with communities, providers, and other various systems involved with children to increase awareness about the services available. While the best way to access services is through the Comprehensive Behavioral Health Centers listed below, caseworkers can contact the following liaisons if they are hitting a brick wall or having a difficult time accessing services. Robin Weiner [email protected] (304) 792-7130 Logan-Mingo Area Mental Health Serving Logan and Mingo Counties Patty Flanagan [email protected] (304) 425-9541 ext. 261 Southern Highlands Mercer-McDowell-Wyoming Mental Health Council, Inc. Serving Mercer, McDowell and Wyoming Counties LuAnn Edge [email protected] (304) 257-1155 ext 232 Potomac Highlands Guild, Inc. Serving Grant, Hampshire, Hardy, Mineral, and Pendleton Counties Mindy Wass [email protected] (304) 525-7851 ext. 1268 Prestera Center for Mental Health Services Serving Boone, Cabell, Clay, Kanawha, Lincoln, Mason, Putnam, and Wayne Counties Lynne Stanley [email protected] (304) 234-3500 ext. 3300 Northwood Health Systems, Inc. Serving Marshall, Ohio, and Wetzel Counties Resource Guide 2009 Page 141 of 186 Children and Families Resource Guide Judy McCauley [email protected] (304) 636-8212 Appalachian Community Health Center Serving Randolph, Barbour, Tucker, and Upshur Counties Monica Cogle [email protected] (304) 263-8954 ext. 174 EastRidge Health Systems Serving Berkeley, Jefferson, and Morgan Counties Tracy King [email protected] (304) 256-7100 ext 138 FMRS Health Systems, Inc. Serving Fayette, Monroe, Raleigh, and Summers Counties Dorothy Shanley [email protected] (304) 723-5440 ext. 155 Healthways, Inc. Serving Brooke and Hancock Counties Jessica Crowder [email protected] (304) or (800) 872-2090 Seneca Health Services, Inc. Serving Greenbrier, Nicholas, Webster, and Pocahontas counties Peggy Tordella [email protected] (800) 786-6480 or (304) 623-5661 ext. 275 United Summit Center Serving Braxton, Doddridge, Gilmer, Harrison, Lweis, Marion, and Taylor Counties Christina Lipscomb [email protected] (304) 296-1731 ext. 4282 Valley HealthCare Systems Serving Monongalia, Marion, Preston, and Taylor Counties Resource Guide 2009 Page 142 of 186 Children and Families Resource Guide Lisa Hutzler [email protected] (304) 485-1721 ext. 242 Westbrook Health Services, Inc. Serving Calhoun, Jackson, Pleasant, Ritchie, Roane, Tyler, Wood, and Wirt Counties Jackie Payne [email protected] (304) 558-8042 Bureau for Behavioral Health and Health Facilities Statewide Comprehensive Behavioral Health Centers There are 13 Comprehensive Behavioral Health Centers in WV. These centers are required to provide a minimum level of service irregardless of a patient’s ability to pay. Services will vary among the centers but all provide core services including: • Crisis – a 24 hour crisis line • Linkage and Referral • Support Services • Treatment Appalachian Community Health Center, Inc. www.achcinc.org 725 Yokum Street Elkins, WV 26241 (304) 636-3232 Regional Offices: Randolph County (304) 636-3232 Barbour County (304) 823-3873 Tucker County (304) 478-2764 Upshur County (304) 472-2022 Eastern Panhandle Mental Health Center, Inc. d.b.a. Eastridge Health Systems www.eastridgehealthsystems.org 235 South Water Street Martinsburg, WV 25401 (304) 236-8954 or (304)263-8955 Regional Offices: Berkeley County (304) 263-8954 Jefferson County (304) 725-7565 Morgan County (304) 258-2889 Resource Guide 2009 Page 143 of 186 Children and Families Resource Guide FMRS Health Systems, Inc. www.fmrs.org 101 South Eisenhower Drive Beckley, WV 25801 (304) 256-7100 Regional Offices: Fayette County (304) 574-2100 Monroe County (304) 772-5452 Raleigh County (304) 256-7100 Summers County (304) 466-3899 Healthways, Inc. www.healthwaysinc.com 501 Colliers Way Weirton, WV 26062 (304) 723-5440 Regional Offices: Brooke County (304) 723-5440 No physical office in Hancock County – use Brooke County Office Logan-Mingo Area Mental Health, Inc. www.lmamh.org P.O. Box 176 Logan, WV 25601 (304) 792-7130 Regional Offices: Logan County (304) 792-7130 Mingo County (304) 235-2954 Mercer-McDowell-Wyoming Mental Health Council, Inc. d.b.a. Southern Highlands www.shcmhc.com 200-12th Street Extension Princeton, WV 24740 (304) 425-9541 Regional Offices: Resource Guide 2009 Mercer County (304) 425-9541 McDowell County (304) 436-2106 Wyoming County (304) 294-5353 Page 144 of 186 Children and Families Resource Guide Northwood Health Systems, Inc. www.northwoodhealth.com P.O. Box 6400 Wheeling, WV 26003 (304) 234-3500 Regional Offices: Marshall County (304) 845-3000 Ohio County (304) 234-3500 Wetzel County (304) 455-3622 Potomac Highlands Guild, Inc. www.potomachighlandsguild.com P.O. Box 1119 Petersburg, WV 26847 (304) 257-4687 Regional Offices: Grant County (304) 257-4687 Hampshire County (304) 822-3897 Hardy County (304) 538-2302 Mineral County (304) 788-2241 Pendleton County (304) 358-2351 Prestera Center for Mental Health Services www.prestera.org P.O. Box 8069 Huntington, WV 25705 (304) 525-7851 Regional Offices: Boone County (304) 369-1930 Cabell County (304) 525-7851 Clay County (304) 587-4205 Kanawha County (304) 341-0511 Lincoln County (304) 824-5790 Mason County (304) 675-2361 Putnam County (304) 586-0670 Wayne County (304) 272-3466 Seneca Health Services, Inc. www.shsinc.org 1305 Webster Road Summersville, WV 26651 (304) 872-6503 Resource Guide 2009 Page 145 of 186 Children and Families Resource Guide Regional Offices: Greenbrier County (304) 645-3319 Nicholas County (304) 872-2659 Webster County (304) 847-5425 Pocahontas County (304) 799-6865 United Summit Center www.uscwv.org Number Six Hospital Plaza Clarksburg, WV 26301 (304) 623-5661 Regional Offices: Braxton County (304) 765-2801 Doddridge County (304) 873-2233 Gilmer County (304) 462-5721 Harrison County (304) 623-5661 Lewis County (304) 269-5220 Marion County (304) 367-9191 Valley Health Care www.valleyhealthcare.org 301 Scott Avenue Morgantown, WV 26508 (304) 296-1731 Regional Offices: Monongalia County (304) 296-1731 Marion County (304) 366-7174 Preston County (304) 329-1059 Taylor County (304) 265-3947 Westbrook Health Services, Inc. www.westbrookhealth.com 2121 East Seventh Street Parkersburg, WV 26101 (304) 485-1721 Regional Offices: Resource Guide 2009 Calhoun County Use Roane County Number Jackson County (304) 372-6833 Pleasant County (304) 684-2656 Ritchie County (304) 643-2996 Roane County (304) 927-5200 Tyler County (304) 652-1319 Wirt County (304) 275-3301 Wood County (304) 485-1721 Page 146 of 186 Children and Families Resource Guide Family Advocacy, Support, and Training Program (FAST) http://www.lawv.net The goal of the Family Advocacy, Support, and Training program is to develop a statewide parent and youth support network that will empower families to participate in planning, management, and evaluation of their child’s treatment and service needs. The program assists in providing support through a multitude of services. To be eligible, child must be 5 to 18 years of age or transitioning to adulthood up to the age of 22; legal guardian agrees to participate; child has a primary mental health (DSM-IV Axis I) emotional and/or behavioral diagnosis; and at least one of the following – child’s level of disability requires multi-agency intervention to improve conditions or child has received mental health/behavioral health services for at least a year or these services are expected to last more than a year. For more information, families can call 1-866-255-4370 School Based Mental Health Centers West Virginia has seven School Based Mental Health Centers serving 26 schools. Families can contact the centers listed below for more information. FMRS 101 S. Eisenhower Blvd. Beckley, WV 25801 Kathy Armentrout 304-256-7100 Minnie Hamilton Healthcare Center 186 Hospital Drive Grantsville, WV 26147 304-3549244 Potomac Highlands Guild P.O. Box 119 Petersburg, WV 26847 304-822-3897 Prestera Center for Mental Health P.O. Box 8069 Huntington, WV 25705 304-525-7851 Rainelle Medical Center 645 Kanawha Avenue Rainelle, WV 25962 304-438-6188 Westbrook Health Systems 2121 7th Street Parkersburg, WV 26101 304-485-1721 Suicide Hotlines The following numbers are 24 hour hotlines that can help individuals in crisis who are having suicidal thoughts or suicidal ideations. For more information, families can contact: 1-800-784-2433 or 1-800-SUICIDE 1-800-273-TALK or 1-800-273-8255 Girls and Boys Town National Hotline (for teens) 1-800-448-3000 TTY 1-800-448-1833 Youth America Hotline 1-877-YOUTHLINE or 1-877-968-8454 The Trevor Project (to aid in suicide prevention for gay and questioning youth) 1-800-850-8078 Resource Guide 2009 Page 147 of 186 Children and Families Resource Guide Military and Veteran’s Veteran’s Benefits http://www.va.gov/ This website offers information for veteran’s health benefits as well information concerning benefits on: • Compensation and Pension • Education • Home Loans • Life Insurance • Vocational Rehabilitation • Vet Success • Survivors’ Benefits • Pharmacy Benefits • CHAMPVA • Burial Benefits Families can visit the website http://www.va.gov or call one of the following listings: VA Benefits: 1-800-827-1000 • Burial • Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) • Death Pension • Dependency Indemnity Compensation • Direct Deposit • Directions to VA Benefits Regional Offices • Disability Compensation • Disability Pension • Education • Home Loan Guaranty • Life Insurance Resource Guide 2009 Page 148 of 186 Children and Families Resource Guide • Medical Care • Vocational Rehabilitation and Employment Beneficiaries in receipt of Pension Benefits: 1-877-294-6380 Education (GI Bill): 1-888-442-4551 Health Care Benefits: 1-877-222-8387 Income Verification and Means Testing: 1-800-929-8387 Life Insurance: 1-800-669-8477 Mammography Helpline: 1-888-492-7844 Special Issues - Gulf War/Agent Orange/Project Lewisite/Ionizing Radiation: 1-800-749-8387 Shad/Mustard Agents and Status of Headstones and Markers: 1-800-697-6947 Telecommunications Device for the Deaf (TDD): 1-800-829-4833 For health care services, contact your nearest VA medical facility. Beckley 200 Veterans Avenue 304-255-2121 or 1-877-902-5142 Clarksburg 1 Medical Center Drive 304-623-3461 or 800-733-0512 Huntington 1540 Spring Valley Drive 304-429-6741 or 800-827-8244 Martinsburg Route 9 304-263-0811 or 800-817-3807 Pittsburgh University Drive 412-688-6000 or 800-309-8398 Resource Guide 2009 Page 149 of 186 Children and Families Resource Guide Respite FAIR (Family Alzheimers In-Home Respite) http://www.wvseniorservices.gov/HelpatHome/FAIRFamilyAlzheimersInHomeRespite/ta bid/75/Default.aspx Caring for a loved one with Alzheimer’s disease or a related dementia can be very stressful, and caregivers need a regular break from the demands of the job. The FAIR Program, available in every county of West Virginia, offers relief to family caregivers and, at the same time, provides one-on-one attention and individualized activities for persons with a written diagnosis of Alzheimer’s disease or a related dementia. FAIR gives caregivers the time to do things most of us take for granted—run errands, keep appointments, visit family and friends, shop for groceries, or even take a nap. FAIR clients (family caregivers) can receive up to sixteen hours of respite per week, based on need and availability of hours and trained staff. The fee for FAIR services depends on the income of the person with dementia. For more information, families can access a brochure at http://www.wvseniorservices.gov/Portals/0/pdf/FAIR.pdf or call their local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Older Americans Act Programs/LIFE http://www.wvseniorservices.gov/HelpatHome/OlderAmericansActProgramsLIFE/tabid/7 6/Default.aspx Individuals age 60 and older may be eligible for a variety of in-home services through the Older Americans Act. These services are offered through county aging providers (senior centers). As they may vary by county, please contact the providers for further information. Examples of services include: • Home-delivered meals – a healthful meal—usually lunch—is delivered to the home of an eligible homebound individual. • Assisted Transportation – assistance for those who have difficulties using regular vehicular transportation • Chore – heavy cleaning and yard maintenance for seniors who are unable to handle such tasks on their own • Homemaker – preparation of meals, shopping, managing medication, and laundry for seniors who are unable to handle such tasks on their own • Caregiver Support – helping caregivers access information and assistance, formation of support groups, and respite services for caregivers LIFE (Legislative Initiative for the Elderly) is a state-funded program and part of the senior center array of services. Services vary by county but are modeled after those provided by the Older Americans Act. Resource Guide 2009 Page 150 of 186 Children and Families Resource Guide For more information, contact your county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Seniors 20% Discount Program http://www.wvdhhr.org/bcf/family_assistance/utility.asp The Special Reduced Residential Service Rate Program (20% Utility Discount Program) was established by statute to assist certain eligible participants in receiving a 20% discount from their electric and/or gas company. In order to be eligible for this rate reduction, one must be a recipient of either SSI, WV WORKS, or SNAP (former Food Stamp Program) AND be 60 years of age or older. One must be a recipient of one of these programs during November, December, January, February, and March to get the discount for that month. The electric and/or gas company will be responsible for determining your eligibility for the Special Reduced Residential Service Rate. Benefits Check Up http://www.benefitscheckup.org/ Many older people need help paying for prescription drugs, health care, utilities and other basic needs. Ironically, millions of older Americans — especially those with limited incomes — are eligible for but not receiving benefits from existing federal, state and local programs. Ranging from heating and energy assistance to prescription savings programs to income supplements, there are many public programs available to seniors in need if they only knew about them and how to apply for them. Developed and maintained by The National Council on Aging (NCOA), Benefits Checkup is the nation's most comprehensive Web-based service to screen for benefits programs for seniors with limited income and resources. Benefits Checkup includes more than 1,750 public and private benefits programs from all 50 states and the District of Columbia, such as: • Prescription drugs • Nutrition (including Supplemental Nutrition Assistance (SNAP)/Food Stamps) • Energy assistance • Financial • Legal • Health care • Social Security • Housing • In-home services Resource Guide 2009 Page 151 of 186 Children and Families Resource Guide • Tax relief • Transportation • Educational assistance • Employment • Volunteer services Since 2001, millions of people have used Benefits Checkup to find benefits programs that help them pay for prescription drugs, health care, rent, utilities, and other needs. Families can visit the website at https://www.benefitscheckup.org/index.cfm?gohome=true&partner_id=0 FAIR (Family Alzheimers In-Home Respite) http://www.wvseniorservices.gov/HelpatHome/FAIRFamilyAlzheimersInHomeRespite/ta bid/75/Default.aspx Caring for a loved one with Alzheimer’s disease or a related dementia can be very stressful, and caregivers need a regular break from the demands of the job. The FAIR Program, available in every county of West Virginia, offers relief to family caregivers and, at the same time, provides one-on-one attention and individualized activities for persons with a written diagnosis of Alzheimer’s disease or a related dementia. FAIR gives caregivers the time to do things most of us take for granted—run errands, keep appointments, visit family and friends, shop for groceries, or even take a nap. FAIR clients (family caregivers) can receive up to sixteen hours of respite per week, based on need and availability of hours and trained staff. The fee for FAIR services depends on the income of the person with dementia. For more information, families can access a brochure at http://www.wvseniorservices.gov/Portals/0/pdf/FAIR.pdf or call their local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Lighthouse for Seniors http://www.wvseniorservices.gov/HelpatHome/Lighthouse/tabid/74/Default.aspx Lighthouse is designed to assist those seniors who have functional needs in their homes, but whose income or assets disqualify them for Medicaid services. The Lighthouse Program, available in each county, is funded entirely by state monies and provides support in four areas: personal care, mobility, nutrition, and housekeeping. An individual may receive up to sixty hours of service per month, based on a client assessment and resources available. To participate in the program one must be at least sixty years of age and meet the functional eligibility need. Lighthouse has a sliding scale fee reimbursement in place. For more information, families can access a brochure at Resource Guide 2009 Page 152 of 186 Children and Families Resource Guide http://www.wvseniorservices.gov/Portals/0/pdf/Brochure-Lighthouse.pdf or call their local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Long-Term Care Ombudsman Program http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi d/81/Default.aspx The mission of the Long-Term Care Ombudsman Program is to enhance the quality of life, improve the level of care, protect individual rights, and promote the dignity of each senior citizen and/or person with a disability, of any age, housed in a long-term care facility. Long-term care facilities include nursing homes, assisted living facilities, and other types of care homes. Ombudsmen are not employed by the long-term care facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program. For more information, call 1-800-834-0598 to speak with an ombudsman or to request services. Medicaid Aged and Disabled Waiver Program http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7 7/Default.aspx The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and community services to individuals 18 years of age and older who are medically and financially eligible. Medical eligibility is based on a functional assessment by a medical professional. Financial eligibility is determined at county Department of Health and Human Resources offices; assets cannot exceed $2,000 and income can be no more than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver began new Managed Enrollment and Member Enrollment processes. Services provided in the Aged and Disabled Waiver Program includes: • Case Management – development of a service and support plan by a case management agency that reflects the wishes and preferences of the ADW member. • Consumer-Directed Case Management – an ADW member may choose to direct his own case management • Homemaker – long-term direct care and support services (assistance with personal hygiene, nutritional support, and environmental maintenance) that are necessary in order to enable an individual to remain at home rather than enter a long-term care facility. • Transportation – an ADW member may be transported by the homemaker in order to gain access to services and activities in the community Resource Guide 2009 Page 153 of 186 Children and Families Resource Guide • RN Assessment and Review – a registered nurse will complete assessments of the ADW member at regular intervals to ensure that the member’s plan of care is meeting his/her needs • ADW members are paid a flexible monthly stipend to recruit, hire, and supervise their own workers For more information, contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Office hours: M-F 8:00am-5:00pm 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Resource Guide 2009 Page 154 of 186 Children and Families Resource Guide Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming 1460 Main Street, Box 8 Princeton, WV 24740 Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services 1900 Kanawha Blvd. E Charleston, WV 25305 Resource Guide 2009 Page 155 of 186 Children and Families Resource Guide 304-558-3317 Ext 65 [email protected] Medicaid Personal Care http://www.wvseniorservices.gov/HelpatHome/MedicaidPersonalCare/tabid/78/Default.a spx The Medicaid Personal Care Program includes hands-on, in-home services provided to those who are medically and financially eligible. A medical assessment is completed by a physician, assets can be no greater than $2,000, and income can be no greater than $674 per month. Services are provided by personal care agencies. Services provided in Personal Care include assistance with: • Personal Hygiene • Dressing • Feeding • Nutrition • Environmental Support (Light Housekeeping) • Health-Related Tasks For more information, call the call the Bureau of Senior Services’ Medicaid helpline at 866-767-1575 or contact an aged and disability resource center in your area. Statewide Toll Free line: 1-866-987-2372 Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock, Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel, Wirt, Wood 105 Bridge Street PO Box 2086 Wheeling, WV 26003 Toll Free: 1-800-924-0088 or: 304-830-2779 Fax: 304-242-2437 Office hours: M-F 8:00am-5:00pm 9541 Middletown Mall Fairmont, WV 26554 Toll Free: 1-877-363-1595 or: 304-363-1595 Fax: 304-363-1598 Office hours: Monday-Friday 8:30am-4:30pm Resource Guide 2009 Page 156 of 186 Children and Families Resource Guide Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan, Mason, Mingo, Putnam, Roane, Wayne 500 Westmoreland Drive, Suite 201 A Dunbar, WV 25064 Toll Free: 1-866-981-2372 or: 304-720-6863 Fax: 304-720-6864 Office hours: Monday-Friday 8:00am-4:00pm 1115 20th Street Huntington, WV 25703 Toll Free: 1-866-981-2372 or: 304-781-8250 Fax: 304-781-8250 Office hours: Monday-Friday 8:00am-4:00pm Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy, Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker, Upshur PO Box 869 (mailing) 8 Airport Road Petersburg, WV 26847 Toll Free: 1-800-296-5341 or: 304-257-2847 Fax: 304-257-4958 Office hours: Monday-Friday 8:30am-4:30pm 115 Aikens Center, Suite 18 Martinsburg, WV 25404 Toll Free: 1-800-296-5341 or: 304-263-3943 Fax: 304-267-6184 Office hours: Monday-Friday 8:00am-4:00pm 1109 US 33 East Elkins, WV 26241 Toll Free: 1-800-296-5341 or: 304-630-2207 Fax: 304-636-6508 Office hours: Monday-Friday 8:00am-4:00pm Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell, Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming 1460 Main Street, Box 8 Princeton, WV 24740 Resource Guide 2009 Page 157 of 186 Children and Families Resource Guide Toll Free: 1-866-598-2372 or: 304-425-2040 Fax: 304-425-2066 Office hours: Monday-Friday 8:30am-4:30pm 309 Main Street Rainelle, WV 25962 Toll Free: 1-866-598-2372 or: 304-438-4070 Fax: 304-438-4071 Office hours: Open Fridays 8:30am-4:30pm State Contact Jenni Sutherland, LSW West Virginia Bureau of Senior Services 1900 Kanawha Blvd. E Charleston, WV 25305 304-558-3317 Ext 65 [email protected] Medicare http://www.medicare.gov/ For general Medicare information, ordering Medicare booklets, and information about health plans, contact 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7 days a week for assistance. English and Spanish-speaking customer service representatives at this number can answer questions about the Original Medicare Plan and provide up-todate information regarding the health plans available in your area. TTY users please call 1-877-486-2048. Older Americans Act Programs/LIFE http://www.wvseniorservices.gov/HelpatHome/OlderAmericansActProgramsLIFE/tabid/7 6/Default.aspx Individuals age 60 and older may be eligible for a variety of in-home services through the Older Americans Act. These services are offered through county aging providers (senior centers). As they may vary by county, please contact the providers for further information. Examples of services include: • Home-delivered meals – a healthful meal—usually lunch—is delivered to the home of an eligible homebound individual. • Assisted Transportation – assistance for those who have difficulties using regular vehicular transportation • Chore – heavy cleaning and yard maintenance for seniors who are unable to handle such tasks on their own Resource Guide 2009 Page 158 of 186 Children and Families Resource Guide • Homemaker – preparation of meals, shopping, managing medication, and laundry for seniors who are unable to handle such tasks on their own • Caregiver Support – helping caregivers access information and assistance, formation of support groups, and respite services for caregivers LIFE (Legislative Initiative for the Elderly) is a state-funded program and part of the senior center array of services. Services vary by county but are modeled after those provided by the Older Americans Act. For more information, contact your county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Social Security Benefits http://www.ssa.gov The Social Security Office offers many services to families. Services include: • Requesting a Social Security Card • Retirement benefits applications • Disability benefits applications • Supplemental Security Income applications • Medicare Information Families can visit the website http://www.ssa.gov or call 1-800-772-1213 Tel-Assistance/Lifeline and Link-Up http://www.wvdhhr.org/bcf/family_assistance/utility.asp Through Tel-Assistance/Lifeline, telephone companies’ offer reduced basic service to eligible low-income elderly and disabled customers. The Division of Family Assistance issues applications to eligible recipients and provides ongoing eligibility information to the telephone companies and informs them when customers are no longer eligible for Tel-Assistance. This is handled centrally by the Division of Family Assistance. Through Link Up, telephone companies offer a discount on telephone installation to lowincome households. Applications and certification of eligibility are handled centrally by the Division of Family Assistance. West Virginia Bureau of Senior Services http://www.wvseniorservices.gov/ As our nation's aging population grows, about 27,000 West Virginia Baby Boomers will turn 60 every year. The Bureau of Senior Services will continue to focus on the changing needs of older West Virginians and to lead the way with programs that promote health, dignity and independence. Resource Guide 2009 Page 159 of 186 Children and Families Resource Guide For more information, look on the web at http://www.wvseniorservices.gov/ or call 304558-3317 or 877-987-3646 West Virginia Consumer Protection The Consumer Protection and Anti-Trust Division of the State Attorney General’s Office offers information ranging from credit reports to identity theft to consumer alerts. For more information, contact 800-368-8808 West Virginia Senior Legal Aid http://www.wvseniorservices.gov/StayingSafe/WestVirginiaSeniorLegalAid/tabid/82/Def ault.aspx West Virginia Senior Legal Aid provides free civil legal services and counsel to senior West Virginians age 60 and older, with a focus on economically or socially disadvantaged, disabled, and rural seniors. Senior Legal Aid's web site is an excellent resource for outreach materials and information. For more information, call 1-800-229-5068 West Virginia Transition Services http://www.wvseniorservices.gov/HelpatHome/WestVirginiaTransitionInitiative/tabid/79/ Default.aspx Through a collaborative effort among the West Virginia Bureau of Senior Services, the West Virginia Bureau for Medical Services, and the West Virginia Olmstead Office, the Transition Initiative was created to assist those with disabilities and seniors who reside in nursing facilities to live and be supported in their communities. The Initiative enables those who are served to experience increased independence, dignity, choice, and flexibility to access in-home and community supports. Funding of up to $2,500 is provided for reasonable and necessary start-up costs, including security deposit for housing, set-up utility fees, moving expenses, essential home furnishings, and home accessibility adaptations. For more information call the West Virginia Olmstead Office at 304 558-3287 or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Substance Abuse Alcoholics Anonymous www.aa.org Alcoholics Anonymous® is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to Resource Guide 2009 Page 160 of 186 Children and Families Resource Guide stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions. AA is not allied with any sect, denomination, politics, organization or institution; does not wish to engage in any controversy, neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety. For more information, families can call 1-800-333-5051 or 1-800-711-6375 Narcotics Anonymous www.na.org Narcotics Anonymous is an international, community-based association of recovering drug addicts with more than 43,900 weekly meetings in over 127 countries worldwide. Membership is open to all drug addicts, regardless of the particular drug or combination of drugs used. When adapting AA's First Step, the word "addiction" was substituted for "alcohol," thus removing drug-specific language and reflecting the "disease concept" of addiction. Narcotics Anonymous provides a recovery process and peer support network that are linked together. One of the keys to NA's success is the therapeutic value of addicts working with other addicts. Members share their successes and challenges in overcoming active addiction and living drug-free, productive lives through the application of principles contained within the Twelve Steps and Twelve Traditions of NA. These principles are the core of the Narcotics Anonymous recovery program. Narcotics Anonymous itself is a non-religious program of recovery; each member is encouraged to cultivate an individual understanding-religious or not-of the spiritual principles and apply these principles to everyday life. There is no social, religious, economic, racial, ethnic, national, gender, or class-status membership restrictions. There are no dues or fees for membership; most members regularly contribute in meetings to help cover the expenses incurred for the rent of a facility space. Narcotics Anonymous is not affiliated with other organizations, including other twelve step programs, treatment centers, or correctional facilities. As an organization, NA does not employ professional counselors or therapists, nor does it provide residential facilities or clinics. Additionally, the fellowship does not provide vocational, legal, financial, psychiatric, or medical services. NA has only one mission: to provide an environment in which addicts can help one another stop using drugs and find a new way to live. In Narcotics Anonymous, members are encouraged to comply with complete abstinence from all drugs including alcohol. It has been the experience of NA members that complete and continuous abstinence provides the best foundation for recovery and personal growth. NA as a whole has no opinion on outside issues, including prescribed medications. Use of psychiatric medication and other medically indicated drugs prescribed by a physician and taken under medical supervision is not seen as compromising a person's recovery in NA. For more information, families can call 1-800-766-4442 or 304-344-4442 WV DHHR BHHF Division on Alcoholism and Drug Abuse http://www.wvdhhr.org/bhhf/ada.asp Resource Guide 2009 Page 161 of 186 Children and Families Resource Guide The Division of Alcoholism and Drug Abuse of the Bureau for Behavioral Health and Health Facilities oversees the statewide provision of substance abuse treatment and prevention services for adults and adolescents. The Division fulfills this function primarily through contractual arrangements with the state's 13 community behavioral health centers and other agencies. The Division's other primary responsibilities as the federal government's identified single state agency for substance abuse funds are: to manage the block grant funding, identify service needs, facilitate training, and provide leadership for collaborative community efforts in the areas of both prevention and treatment. Families can visit the website for links to information, a substance abuse program locator, and other resources. Substance Abuse Mental Health Services Administration (SAMSHA) Substance Abuse and Mental Health Information Center http://ncadi.samhsa.gov/ This website offers the world's largest resource for current information and materials concerning alcohol and substance abuse prevention, intervention, and treatment. Families can visit the website for a wealth of information or call 1-800-662-HELP (4357) to access SAMHSA’a 24 hour toll free treatment referral line. Substance Abuse Programs in WV The following programs offer a variety of treatment and recovery services. Services will vary from agency to agency. Alpha Chemical Treatment (ACT) Unit 100 Crosswind Drive Fairmont, WV 26554 (304) 363-2228 Amity Center (Westbrook Health Services) 1011 Mission Drive Parkersburg, WV 26101 (304) 485-1781 Appalachian Public Inebriated Shelter (c/o Appalachian Community Health Center) 725 Yokum Street Elkins, WV 26241 Linda Measley, Referral Contact (304) 472-2022 Resource Guide 2009 Page 162 of 186 Children and Families Resource Guide C.A.R.E.S. 1716 7th Avenue Charleston, WV 25315 (304) 341-0337 Dr. Lee Jones Miracles Happen Center 201 Edginton Lane Wheeling, WV 26003 (304) 242-0217 East Ridge Treatment Center (East Ridge Health Systems – Multi Purpose Program) 125 West Martin Street Martinsburg, WV 25401 (304) 263-2037 Intensive Outpatient/Modified Residential Treatment Program (FMRS Mental Health Council) 101 South Eisenhower Drive Beckley, WV 25801 (304) 256-7100 Genesis Program Parkersburg, WV 26101 Melissa Nelson, Contact Person (304) 295-5665 Legends 12th Street Extension Princeton, WV 24740 (304) 425-7740 MICA Program (Mildred Mitchell-Bateman Hospital) P.O. Box 448 Huntington, WV 25709 (304) 525-7801 Mid-Ohio Valley Fellowship Home 1030 George Street Parkersburg, WV 26101 (304) 485-3341 New Beginnings Columbia Street Resource Guide 2009 Page 163 of 186 Children and Families Resource Guide Fairmont, WV 26554 (304) 363-2500 Parcer Program 7004 Kanawha Avenue St. Albans, WV 25177 (304) 722-3368 Parcway P.O. Box 8069 Huntington, WV 25705 (304) 697-1790 Parc West 1420 Washington Avenue Huntington, WV 25704 (304) 697-1790 Olympic Center-Preston P.O.Box 158 Kingwood, WV 26537 (304) 329-2400 or 1-800-537-6237 Renaissance Women and Children’s Program P.O. Box 8069 Huntington, WV 25705 (304) 525-4673 Unity House 125 West Martin Street Martinsburg, WV 25401 (304) 263-2037 Valley Addition Recovery Unity Box 223 Hopemont, WV 26764 (304) 789-3142 Women and Girls Substance Abuse Information http://www.whitehousedrugpolicy.gov/females/index.html The Office of National Drug Control Policy announces the Women, Girls and Substance Abuse Web page. This resource includes statistics about substance use among women and girls, a description of ONDCP initiatives and a recent outreach Resource Guide 2009 Page 164 of 186 Children and Families Resource Guide effort, and frequently asked questions in various subject areas. It also provides information about and links to additional resources. Families can access the website for more information. WV Prescription (Rx) Drug Abuse Quitline http://www.wvrxabuse.org/ The Prescription Drug Abuse Quitline has been developed specifically to assist you in determining your personal quitting needs. Our phone educators are highly trained in crisis and addictions. A supportive staff member will provide you with exactly the kind of professional one-on-one support that increases your chances of quitting successfully. The following services are available to all callers: • Educational information and self-help materials on attaining drug treatment and abstinence • Assistance to individuals who are not abusing, but have a family member or loved one who is • More comprehensive planning sessions and individual phone education with up to 4 follow-up sessions • A combination of these services To learn more about the program or to enroll in the program right away, simply call 1866-WV-QUITT and get started today! Supports Big Brothers/Big Sisters Big Brothers Big Sisters is committed to providing children with positive caring adult mentors. Through these professionally managed one-to-one relationships, children are able to build lasting friendships that enhance their emotional, social, and recreational well-being. Big Brothers Big Sisters of North Central WV (Harrison, Marion, Monongalia & Preston Counties) 500 Mylan Park, Suite 2 Morgantown, WV 26501 304-983-2383 ext 104 Resource Guide 2009 Page 165 of 186 Children and Families Resource Guide Big Brothers Big Sisters of South Central WV (Kanawha, Putnam, and Jackson Counties) 1021 Quarrier Street Medical Arts Building Suite 506 Charleston, WV 25301 304-746-7900 Big Brothers Big Sisters of the Eastern Panhandle 117 N. Queen Street Martinsburg, WV 25401 (304) 263-5522 Big Brothers Big Sisters of the Tri-State (Cabell and Wayne Counties) 501 5th Avenue Suite 3 Huntington, WV 25701 304-522-2191 Boy Scouts of America http://www.scouting.org/ The Boy Scouts of America is one of the nation’s largest and most prominent valuesbased youth development organizations. The BSA provides a program for young people that builds character, trains them in the responsibilities of participating citizenship, and develops personal fitness. For nearly a century, the BSA has helped build the future leaders of this country by combining educational activities and lifelong values with fun. The Boy Scouts of America believes — and, through nearly a century of experience, knows — that helping youth is a key to building a more conscientious, responsible, and productive society. For more information, families can contact their local council: Buckskin Council 2829 Kanawha Blvd E Charleston, WV 25311 304-340-3663 Allohak Council 1340 Juliana Street Parkersburg, WV 26101 304-422-4507 Mountaineer Area Council P.O. Box 388 1831 Speedway Resource Guide 2009 Page 166 of 186 Children and Families Resource Guide Fairmont, WV 26555 304-366-3940 Ohio River Valley Council P.O. Box 6186 Wheeling, WV 26003 1-800-365-8028 Tri State Area Council 823 Adams Avenue Huntington, WV 25704 304-523-3408 Shenandoah Area Council 107 Youth Development Ct Winchester, VA 22602 540-662-2551 Potomac Council P.O. Box 212 Cumberland, MD 21501 Boys and Girls Clubs of America http://www.bgca.org/ In every community, boys and girls are left to find their own recreation and companionship in the streets. An increasing number of children are at home with no adult care or supervision. Young people need to know that someone cares about them. Boys & Girls Clubs offer that and more. Club programs and services promote and enhance the development of boys and girls by instilling a sense of competence, usefulness, belonging and influence. Boys & Girls Clubs are a safe place to learn and grow – all while having fun. They are truly The Positive Place For Kids. Families can contact 1-800-854-CLUB to locate their local club. Childhelp USA Information for parents, child abuse victims, and concerned individuals Families can contact 1-800-422-4453 for more information. Family Times Newsletter http://fh.ext.wvu.edu/programs Resource Guide 2009 Page 167 of 186 Children and Families Resource Guide The Family Times Newsletter is a series of newsletters for adults with children ages 5-8 to help them gain knowledge and adopt new parenting practices. Each newsletter focuses on a topic of concern to parents and offers specific recommendations for putting the information into practice in their family interactions. Print-ready newsletters are available on the Internet (http://www.wvu.edu/publications/the_family_times) Girl Scouts of America http://girlscouts.org/ Girl Scouts of the USA is the world’s preeminent organization dedicated solely to girls— all girls—where, in an accepting and nurturing environment, girls build character and skills for success in the real world. In partnership with committed adult volunteers, girls develop qualities that will serve them all their lives, like leadership, strong values, social conscience, and conviction about their own potential and self-worth. For more information, families can contact their local council: Girl Scouts of Black Diamond Council, Inc. Charleston, WV 304-345-7722 Girl Scouts of Kentucky’s Wilderness Road Council, Inc. Lexington, KY 800-475-2621 Girl Scouts of Shawnee Council, Inc. Martinsburg, WV 1-888-263-8834 Healthy Families/Healthy Children http://hfhc.ext.wvu.edu/ In 14 counties, Extension faculty and key partners assist local communities in building relationship enhancement, financial literacy, and parenting skill sets to strengthen individuals’ skills and knowledge in making important relationship choices and positive methods of family interactions. For additional information, see the Healthy Families / Healthy Children Web site (http://hfhc.ext.wvu.edu) or contact them by e-mail ([email protected]). Contact: Angela Faulkner-Vaglienti 304-239-2796 ext 3439 In Home Family Education In-Home Family Education is a powerful, proactive strategy to reduce adverse childhood experiences. These programs build “protective factors” which enable families to deal more successfully with whatever challenges arise. Protective factors are the safeguards (health screenings or parent education, for instance) that help families avoid or cope with negative experiences that could otherwise lead to poor outcomes for their children Resource Guide 2009 Page 168 of 186 Children and Families Resource Guide (such as medical problems or failing grades).In Home family education or home visiting programs offer parents of small children a variety of support services. Eligibility criteria and enrollment information varies from program to program. Healthy Families America (Cabell and Wayne counties) Cabell County 625 4th Avenue Huntington, WV 25717 304-523-9587 Wayne County 320 Keyser Street Wayne, WV 25570 304-272-6692 Parents as Teachers Brooke Hancock Family Resource Network (Brooke and Hancock Counties) 304-393-4987 Clay County Board of Education (Clay County) 304-587-4266 East End Family Resource Center (Kanawha) 304-344-1656 Marshall County Starting Points Center (Marshall County) 304-232-2250 Monongalia County Board of Education (Monongalia County) 304-291-9330 Monongalia County Starting Points Center (Monongalia County) 304-983-7700 Ext 204 Monroe County Board of Education (Monroe County) 304-772-3094 Preston County Caring Council (FRN) (Preston and Taylor Counties) 304-329-1968 Rainelle Medical Center (Greenbrier and Pocahontas Counties) 304-438-6188 Ext. 1027 Resource Guide 2009 Page 169 of 186 Children and Families Resource Guide REACHH Family Resource Center (Summers and Mercer Counties) 304-466-2226 Tucker County PAT (Tucker County) 304-478-3827 Upper Kanawha Valley Starting Points Center (Kanawha County) 304-595-5521 Wetzel County Board of Education (Wetzel County) 304-455-2441 Ext. 115 Wetzel County Center for Children and Families (Tyler and Wetzel Counties) 304-455-2468 Maternal Infant Health Outreach Workers (MIHOW) A.B.L.E. Families (Mingo and Lincoln Counties) 304-393-4987 New River Health Association (Fayette and neighboring communities in Greenbrier, Raleigh, and Nicholas) 304-469-2415 Northern Panhandle Head Start (Ohio County) 304-233-3290 Right From the Start (statewide) http://www.wvdhhr.org/rfts/ Families can call 1-800-642-8522 or visit the website to locate a provider in their area. Lions Clubs International http://lionsclubs.org/EN/index.php Lions meet the needs of local communities and the world. Our more than 1.3 million members in 205 countries and geographic areas are different in many ways, but we share a core belief – community is what we make it. Most notably, the Lion’s Clubs are recognized for their “sight” program that often provides eye exams and eyeglasses. For more information or to find a Lion’s Club in your community, contact your local library, Chamber of Commerce, or visit the website above. Resource Guide 2009 Page 170 of 186 Children and Families Resource Guide National Re-Entry Resource Center The Council of State Governments Justice Center has launched the National Reentry Resource Center, an initiative designed to advance the safe and successful return of individuals from prisons and jails to their communities. This initiative provides comprehensive resources and support to help reduce recidivism and strengthen neighborhoods and families. There are many organizations around the country that offer services to individuals who have been incarcerated and their families, but it can be difficult to figure out which services are available in your community. We have compiled information that we hope will help you find the services you need. Families can visit http://www.nationalreentryresourcecenter.org/audiences/incarceratedindividuals to access the directory of services available to incarcerated individuals returning home. Relatives as Parents Program (RAPP) The WV Relatives as Parents Program (RAPP) offers support and resource information to kinship families. Kinship families are defined as grandparents, aunts, uncles, cousins or other relatives having full responsibility of children because the parents are not able or not willing to care for them. Mission WV maintains a warm line for relative caregivers. Call 1-866-CALL-MWV for information about RAPP services, resources, or just a listening ear. Other resources are a free lending library with materials related to kinship issues, cash stipends for support groups, workshops, special activities; and a list serv. The RAPP group has produced several publications including a Resource Guide, A Legal Guide, and a Question and Answer Guide. All publications and the Warm Line Leaflet can be downloaded at the Mission WV website, www.missonwv.org. For further information about the above services, call the Warm Line at 1-866-CALLMWV or email Laura Lou Harbert at [email protected]. Salvation Army Services http://www.salvationarmyusa.org The Salvation Army offers a variety of services based on community need. Services may include clothing assistance, camps for children, and Christmas assistance. Services vary from community to community. For more information, families can contact their local Salvation Army: Barbour, Taylor, Tucker and Randolph Counties The Salvation Army 111 Beech St. Grafton, WV 26354 304-265-3565 Berkeley, Jefferson and Morgan Counties The Salvation Army 501 Virginia Ave. Resource Guide 2009 Page 171 of 186 Children and Families Resource Guide Administration and Social Services Office: 508 Virginia Ave. Martinsburg, WV 25401-1679 304-267-4612 Boone, Logan and Mingo Counties The Salvation Army 544 Stratton St. Logan, WV 25601 304-752-8131 Braxton, Doddridge, Gilmer, Harrison, Lewis, and Upshur Counties The Salvation Army 1010 S. Chestnut St. Clarksburg, WV 26302-0366 304-622-2360 Thrift Store 1010 1/2 South Chestnut St. Clarksburg, WV 26301 304-622-2360 Brooke County The Salvation Army 401 Commerce St. Wellsburg, WV 26070 304-737-0071 Cabell, Lincoln, Mason, and Wayne Counties The Salvation Army 1235 3rd Ave. Administrative and Social Services Office: 1227 3rd Avenue Huntington, WV 25712 304-529-2401 Calhoun, Jackson, Pleasants, Ritchie, Wirt, and Wood Counties The Salvation Army 534-570 Fifth St. Parkersburg, WV 26102 304-485-4529 Thrift Store 570 5th St. Parkersburg, WV 26101 304-485-3654 Resource Guide 2009 Page 172 of 186 Children and Families Resource Guide Clay, Kanawha, and Putnam, Roane Counties The Salvation Army 301 Tennessee Ave. Charleston, WV 25302 Mail Address: P.O. Box 6130 Charleston, WV 25362-6130 304-343-4548 Charleston (Citadel), WV The Salvation Army 301 Mary St. Charleston, WV 25322-0546 304-342-6833 Wyoming Street Thrift Store 207 Wyoming Street Charleston, WV 25302 304-344-5531 Spencer/Roane County The Salvation Army 145 Main St. Spencer, WV 25276 304-927-5801 Spencer Thrift Store 145 Main Street Spencer, WV 25276 304-927-5801 Putnam County The Salvation Army Village Shopping Center Teays, WV 25560 304-757-9332 Fayette, Nicholas, Raleigh, Webster, and Wyoming Counties The Salvation Army 312 S. Fayette St. Beckley, WV25802-1573 304-253-9541 The Salvation Army Thrift Store 600 South Fayette St. Beckley, WV 25801 Resource Guide 2009 Page 173 of 186 Children and Families Resource Guide 304-253-6061 Grant, Greenbrier, Hampshire, Hardy, Mineral, Pendleton, and Pocahontas Counties Divisional Headquarters The Salvation Army 814 Light St. Baltimore, MD 21230 410-347-9944 Hancock County The Salvation Army 800 Cove Road Offices and Social Services: 794-96 Cove Road Weirton, WV 26062 304-748-4310 Thrift Store 794 Cove Road Weirton, WV 26062 304-748-4310 Marion, Monongalia and Preston Counties The Salvation Army 1264 University Ave. Morgantown, WV 26507 304-296-3525 Kingwood Thrift Store 124 Morgan St. Kingwood, WV 26537 304-329-1245 Morgantown Thrift Store 1224 University Ave. Morgantown, MD 26507 304-292-5243 Marshall, Tyler and Wetzel Counties The Salvation Army 700 Jefferson Ave. Moundsville, WV 26041-0220 304-845-0510 Resource Guide 2009 Page 174 of 186 Children and Families Resource Guide Moundsville Thrift Store 253 Jefferson Ave. Moundsville, WV 26155 304-845-8722 New Martinsville Thrift Store 245 Wetzel St. New Martinsville, WV 26155 304-455-5151 McDowell, Mercer, Monroe and Summers Counties The Salvation Army 300 Princeton Ave. Princeton, WV 24740 304-425-2971 Family Thrift Store 818 Mercer St. Princeton, WV 24740 304-425-2515 Ohio County The Salvation Army Corps Community Center 3333 Eoff St. Wheeling, WV 26003 304-233-4412 Administration and Social Services Office: 140 16th Street Wheeling, WV 26003-6627 304-233-4400 Thrift Store 138 16th Street Wheeling, WV 26003 304-233-4400 Starting Points Centers The Starting Points Centers (SPCs) bring together existing early care and education services in a single location such as a school or other neighborhood building. This comprehensive approach increases the accessibility of services, brings resources together in one place, provides family support and education, and integrates early care and education services. Young children are impacted at the earliest stage possible in a prevention-oriented model focused on helping children enter school ready to learn. Resource Guide 2009 Page 175 of 186 Children and Families Resource Guide SPCs serve young children and their families, prenatal to age five, but can include children through age eight. For more information on the services offered, families can contact their local Starting Points Centers. Doddridge County Starting Points Center, Inc. P.O. Box 206 Smithburg, WV 26436 304-873-3500 Fayette County Watch Me Grow Starting Points Center P.O. Box 238 Alloy, WV 25002 304-779-3109 Kanawha County Starting points Center Dawes Elementary P.O. Box 149 Miami, WV 25134 304-595-5521 Lincoln County Starting Points Center Plesant View Community Center 110 Beech Street Branchland, WV 25506 304-824-2278 Marshall County Starting Points Centers 200 Logan Street McMechen, WV 26040 304-232-2250 Mercer County CASE Starting Points Family Resource Center 307 Federal Street Bluefield, WV 24701 304-431-3637 Monongalia County Starting Points Center Waitman Barbe Elementary School 688 River Road Morgantown, WV 26501 304-284-2890 ext 204 Resource Guide 2009 Page 176 of 186 Children and Families Resource Guide Morgan County Starting Points Center 292 N. Washington Street, Unit 103 Berkeley Springs, WV 25411 304-258-5600 Internet Resources The following is a list of resources, by no means exhaustive, that families can look for information and support. American Academy of Pediatrics www.aap.org Association for Children with a Disability www.acd.org.au Family.com www.family.com I am your Child www.iamyourchild.org Parenting Support for Unique Families www.comeunity.com Parenthood.com http://www.parenthood.com/index.php Parent Soup www.parentsoup.com Parents Place www.parentsplace.com Zero to Three www.zerotothree.org Transportation Older Americans Act Programs/LIFE http://www.wvseniorservices.gov/HelpatHome/OlderAmericansActProgramsLIFE/tabid/7 6/Default.aspx Individuals age 60 and older may be eligible for a variety of in-home services through the Older Americans Act. These services are offered through county aging providers (senior centers). As they may vary by county, please contact the providers for further information. Examples of services include: Resource Guide 2009 Page 177 of 186 Children and Families Resource Guide • Home-delivered meals – a healthful meal—usually lunch—is delivered to the home of an eligible homebound individual. • Assisted Transportation – assistance for those who have difficulties using regular vehicular transportation • Chore – heavy cleaning and yard maintenance for seniors who are unable to handle such tasks on their own • Homemaker – preparation of meals, shopping, managing medication, and laundry for seniors who are unable to handle such tasks on their own • Caregiver Support – helping caregivers access information and assistance, formation of support groups, and respite services for caregivers LIFE (Legislative Initiative for the Elderly) is a state-funded program and part of the senior center array of services. Services vary by county but are modeled after those provided by the Older Americans Act. For more information, contact your county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646 Utility Assistance 20% Discount Program http://www.wvdhhr.org/bcf/family_assistance/utility.asp The Special Reduced Residential Service Rate Program (20% Utility Discount Program) was established by statute to assist certain eligible participants in receiving a 20% discount from their electric and/or gas company. In order to be eligible for this rate reduction, one must be a recipient of either SSI, WV WORKS, or SNAP (former Food Stamp Program) AND be 60 years of age or older. One must be a recipient of one of these programs during November, December, January, February, and March to get the discount for that month. The electric and/or gas company will be responsible for determining your eligibility for the Special Reduced Residential Service Rate. Low Income Energy Assistance Program (LIEAP) http://www.wvdhhr.org/bcf/family_assistance/utility.asp The Low Income Energy Assistance Program (LIEAP) assists eligible households with the cost of home heating through direct cash payments or payments to utility companies on their behalf. A crisis component is available for households without resources facing the loss of a heating source. Eligibility for both program components is based on a combination of factors, including income, type of heating payment, and total heating Resource Guide 2009 Page 178 of 186 Children and Families Resource Guide costs. The Division of Family Assistance (DFA) operates LIEAP in each of the DHHR field offices for a short time each winter, usually beginning with a mail-out to targeted households. In addition, DFA contracts with the Community Action network and with regional Agency on Aging offices to perform outreach and accept LIEAP applications at their local sites. LIEAP will officially open for general intake on Monday, December 1st, and close at the end of the day on Friday, December 12th. Applications may be obtained at local DHHR offices, Community Action agencies, or senior centers operated by an Area Agency on Aging. The online application will also be available on the DHHR website at www.wvinroads.org. In situations where a heating emergency exists, applicants must be seen by a DHHR Worker. Tel-Assistance/Lifeline and Link-Up http://www.wvdhhr.org/bcf/family_assistance/utility.asp Through Tel-Assistance/Lifeline, telephone companies’ offer reduced basic service to eligible low-income elderly and disabled customers. The Division of Family Assistance issues applications to eligible recipients and provides ongoing eligibility information to the telephone companies and informs them when customers are no longer eligible for Tel-Assistance. This is handled centrally by the Division of Family Assistance. Through Link Up, telephone companies offer a discount on telephone installation to lowincome households. Applications and certification of eligibility are handled centrally by the Division of Family Assistance. Women’s Health Access WV http://apps.wvinsurance.gov/accesswv/ AccessWV is a health plan created by West Virginia statute to provide health insurance to West Virginians who have been unable to find or who have been denied health insurance in the private market because of a medical condition. It also provides coverage to people who are eligible under the Federal Portability Act or under the IRS Health Coverage Tax Credit Program. For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm Adolescent Pregnancy Prevention Initiative http://www.wvdhhr.org/appi/ The Adolescent Pregnancy Prevention Initiative (APPI) provides development, oversight and coordination of adolescent pregnancy prevention activities. A focus area within the Family Planning Program, the goal of APPI is to reduce the number of pregnancies Resource Guide 2009 Page 179 of 186 Children and Families Resource Guide among adolescents through improved decision making, abstinence, or access to contraceptive services. This statewide initiative provides Pregnancy Prevention Specialists who work to increase public awareness of problems associated with early sexual activity and childbearing and collaborate with existing community organizations to promote local activities for adolescent pregnancy prevention. Educational presentations are available for classrooms, community groups, faith organizations and parents on adolescent pregnancy prevention. For more information, families can call 1-800-642-8522 or visit the website for more information. Free Clinics (Health Rights) http://www.wvochs.org/dpc/freeclinics.aspx Free Clinics (Health Rights) provide basic primary care, specialty services, and pharmacy to uninsured people who meet low income guidelines. Most of the medicines provided are donated by pharmaceutical companies, or are purchased through the Federal 340B Program. West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the West Virginia State Legislature and administered through the Division of Primary Care. Each year grants totaling nearly $3,000,000 provide comprehensive medical care to more than 75,000 enrolled patients with approximately 250,000 office visits each year. For more information, families can look here http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_ webuse.pdf or call 304-558-4007 Beckley Health Right 111 Randolph Avenue Beckley, WV 25802 (304) 253-3577 Hinton Health Right 209 Temple Street Hinton, WV 25951 (304) 466-9222 Ebenezer Medical Outreach 1448 Tenth Avenue Huntington, WV 25701 (304) 529-0753 Health Access 489 Washington Avenue Clarksburg, WV 26301 (304) 622-2708 Resource Guide 2009 Page 180 of 186 Children and Families Resource Guide Milan Puskar Health Right Post Office Box 1519 Morgantown, WV 26507-1519 (304) 292-8234 West Virginia Health Right 1520 Washington Street East Charleston, WV 25311 (304) 343-7003 Eastern Panhandle Free Clinic Post Office Box 549 Charles Town, WV 25414 (304) 724-6091 Good Samaritan Clinic, Inc. 911 Emerson Avenue Parkersburg, WV 26104 (304) 422-7357 Mercer Health Right Route 2 – Box 378 Bluefield, WV 24701 (304) 323-2431 Susan Dew Hoff Memorial Clinic 925 Liberty Street West Milford, WV 26451 (304) 745-3700 Wheeling Health Right 61 29th Street Wheeling, WV 26003 (304) 233-3869 Love Your Heart Talks http://fh.ext.wvu.edu/programs Heart disease is the #1 cause of death among women. Women often are unaware of the risks and symptoms and may not practice preventive habits. Love Your Heart Talks aims to reduce heart disease among W.Va. women through informal talks. Community women trained to share Love Your Heart Talks with friends, family, neighbors use a Love Your Heart Talks kit with a video of W.Va. women’s stories, talking points, Resource Guide 2009 Page 181 of 186 Children and Families Resource Guide handouts, and pre/post surveys. This personalized, woman-to-woman approach has proven to raise women’s knowledge and awareness of heart disease risk factors, actions, and resources. Families can contact 304-293-2796 ext. 3426 for more information. Right from the Start http://www.wvdhhr.org/rfts/ Having a new baby can be one of the most rewarding times of your life, but it can also be one of the most challenging. Having someone to talk to during your pregnancy and/or after you have your baby can make this time easier. You can have a local community nurse or social workers, called a “care coordinator”, meet with you while you are pregnant to help you learn ways to have a healthy pregnancy. The care coordinator can help you find resources in your community to help with your needs. • Are you pregnant or do you have a baby less than one year old? • Do you need help paying the medical bills for your pregnancy care and delivery? • Do you want to know more about caring for your baby or the services available to you while you are pregnant? • Would you like more information about eating healthy or feeding your baby? • Would you like to learn how to reduce the risk of Sudden Infant Death Syndrome (SIDS)? • Do you need help in finding a medical provider for your pregnancy or for your baby? • Do you need transportation assistance to your medical appointments? • Are you pregnant and feeling depressed, have a drug problem, are a victim of domestic violence, want to stop smoking, drinking alcohol, or feel alone? • Are you being hurt by someone? If so, the Right from the Start Project may be for you! To be eligible for all the services of RFTS throughout your pregnancy and for 60 days after the baby is born you must: • Live in West Virginia. • Be pregnant. Apply for Medicaid - Click here to apply online NOTE: Pregnant teens age 19 and under who have no insurance to cover prenatal care are eligible for all RFTS Services regardless of family income. The pregnant teen must first make an application for Medicaid coverage at the DHHR office and be denied Resource Guide 2009 Page 182 of 186 Children and Families Resource Guide services. The DHHR worker will then forward the Medicaid denial to the OMCFH for coverage of pregnancy services. Families can call 1-800-642-8522 for more information. Teen Pregnancy Prevention Information http://www.wvdhhr.org/appi/ Start early and start often talking to your teens about sex. The following resources will help parents know what to say and when to start. These are online resources. Adolescent Directory Online http://education.indiana.edu/aboutus/AdolescenceDirectoryonLineADOL/tabid/4785/Def ault.aspx Provides parents with information on adolescent issues Families are Talking http://www.familiesaretalking.org The Family Project, which includes the Families Are Talking Website and newsletter, is a project of the Sexuality Information and Education Council of the United States (SIECUS). This project is designed to empower parents and caregivers to communicate with their children about sexuality-related issues, to provide tools to help families communicate about these issues, and to encourage parents, caregivers, and young people to become advocates on the local, state, and national levels for sexualityrelated issues including comprehensive sexuality education programs in the schools. 4Parents.gov http://www.4parents.gov 4Parents.gov is part of a new national public education campaign designed to provide parents with the information, tools, and skills they need to help their teens make the healthiest choices. Talking with Kids about Tough Issues http://www.talkingwithkids.org Provides information to encourage parents and caregivers to talk with their children earlier and more often about tough issues like sex, HIV/AIDS, violence, alcohol, and drug abuse. The site was developed and is maintained by Children Now and The Henry J. Kaiser Family Foundation. WV Coalition Against Domestic Violence http://www.wvcadv.org/index.html If you are in immediate danger we urge you to dial 911. If you need a referral to your closest Domestic Violence Program, you can call the National Domestic Violence Hotline at 1-800-799-SAFE twenty-four hours a day, 7 days Resource Guide 2009 Page 183 of 186 Children and Families Resource Guide a week. If you are currently in an abusive relationship, be aware that your abuser can track where you've been on the internet on a home computer. If you need help from the statewide central service office of the West Virginia Coalition, please contact us at 304-965-3552 WV Family Planning Program http://www.wvdhhr.org/mcfh/wvfp/index.asp The WV Family Planning Program contracts with approximately 148 local health departments, primary care and rural health centers, college and university student health clinics, hospitals, and private medical practices to deliver clinical family planning services to eligible individuals. Services include: • Comprehensive medical examinations • Free contraceptive methods • Health Education and Counseling • Pregnancy tests • Basic fertility information • Follow-up and referral for identified medical needs Families may be eligible for family planning services if they: • work at an entry-level, temporary, minimum-wage or other low-paying job • don’t have a job • are a student • can’t afford monthly birth control after paying for basic needs • have health insurance that doesn’t cover birth control and your income qualifies • have Medicaid but not HMO coverage • lost your WV WORKS (TANF) or other benefits For more information, families can access the clinic locator at http://www.wvdhhr.org/mcfh/wvfp/clinicinfo.asp or they can call 304-558-5388 or toll-free 1-800-642-8522 Resource Guide 2009 Page 184 of 186 Children and Families Resource Guide West Virginia Breast and Cervical Cancer Screening Program http://www.wvdhhr.org/bccsp/ The WVBCCSP provides clinical breast examinations (CBEs), mammograms, and Pap tests for eligible women, as well as diagnostic testing for women whose screening outcome is abnormal. Since Program inception in 1991, the WVBCCSP has enrolled over 107,000 women and provided more than 209,000 Pap tests, 136,000 mammograms, and 198,000 breast exams. While screening services are key to early detection, their existence alone is insufficient to achieve a reduction in the illness and death associated with these diseases. As required by the Centers for Disease Control and Prevention (CDC), the WVBCCSP engages in the following activities in order to implement a comprehensive program: • Program Management • Screening and Diagnostic Services • Education and Outreach • Partnership and Collaboration • Evaluation (Surveillance, Quality Assurance, and Technical Assistance) For more information, families can contact 304-558-5388 or 1-800-642-8522 West Virginia Women Infants and Children (WIC) http://ons.wvdhhr.org/ WIC is the Special Supplemental Nutrition Program for Women, Infants and Children. WIC was established in 1972, as a pilot project following a national survey that found anemia and inadequate growth to be common among American children in low-income families. In 1974, WIC was established as a discretionary program, available throughout the United States. WIC is primarily funded through the United States Department of Agriculture. It is administered by the West Virginia Bureau for Public Health, Office of Nutrition Services. WIC is a federally funded discretionary program. It provides services to as many eligible individuals as funding allows. WIC focuses on the link between good nutrition and good health. In West Virginia, eight local contract agencies provide direct participant services. WIC’s goal is to identify and correct nutritional deficiencies which, if left untreated, could lead to a poor quality of life for our citizens. As a part of the Bureau for Public Health, WIC regulations have not been directly affected by welfare reform legislation. WIC can be an effective partner with social service programs to assist working families in providing for their children. Supplemental food, when packaged with sound nutrition advice can help parents insure their children are receiving a good foundation for a healthy life. With today’s focus on education, the WIC Program becomes even more relevant in the lives of children. The demonstrated benefits of the WIC Program provide dramatic evidence that efforts to achieve success in the classroom can begin long before a child enters kindergarten. Beginning with prenatal care and encouragement to breastfeed followed by education about nutrition for toddlers and preschoolers, research findings show that WIC children had better vocabulary and number memory scores than their non-WIC peers. The effect of iron Resource Guide 2009 Page 185 of 186 Children and Families Resource Guide deficiency anemia on children’s ability to learn has also been well-documented. The WIC Program strives to eliminate iron-deficiency anemia in low income children. Participation in WIC also results in Medicaid savings. Women who receive WIC services have better birth outcomes than their non-WIC peers. Babies are less likely to be born prematurely, mothers are more likely to receive adequate prenatal health care, and infant and fetal mortality rates decline. Direct WIC services are intended to identify and correct nutrition problems during critical stages of growth and development. While WIC focuses on prevention as an adjunct to health care, WIC staff are often the first to identify problems which require follow-up care. WIC intervention results in health care savings. WIC services include: • Nutrition counseling and education • Breastfeeding promotion and support • Health screening • Medical and social service referrals • Monthly food packages Families can contact 304-558-0030 or visit http://ons.wvdhhr.org/Participant/LocalAgencySites/tabid/1150/Default.aspx to find their county WIC agency. Resource Guide 2009 Page 186 of 186
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