the beat February 6, 2015 | Indirect Sprint Confidential Information - Restricted INTERNAL USE ONLY. Any improper sharing of non-public, confidential information is considered a leak, and all leaks are investigated, possibly resulting in corrective action, up to and including termination. ©2015 Sprint. All rights reserved. VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. Boost Mobile and the Logo are trademarks of Boost. Sprint and the logo are trademarks of Sprint Nextel. Other marks are the property of their respective owners. liners d ea h 3 4 5 5 Save $ Trade & t $ 3 5 Da romo Spiff P n t Up Pla a B o os S P G Up dates Regulars 6 g Trainin 7 8 Know Nice to -13 ices 9 v e D G SP 8 1 4 1 t e e h s Hot Prepaid tes 19 g Upda orner Care C andisin Merch Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 2 trade & save $5 spiff promo Now Available thru March 31 SPG Authorized Trade & Save Retailers can earn $5 for each eligible device traded-in through the Trade & Save Program. Promotion Details: »» Promotion valid Feb. 1 through March 31. »» Includes all markets. »» Device(s) must be traded-in through Boost Trade & Save portal to be eligible for the $5 Spiff. »» Official Promo Rules yyBrightstar will pass the full $5 Spiff to the SPG Authorized Retailer. The payment of the Spiff is paid bi-weekly via ACH payment and is made at the same time device payment is made through the standard Trade & Save reimbursement process. »» Please review the Process Steps Document for details on how to process the $5 Spiff in the Trade & Save Portal. Not signed up for the Trade & Save Program and want to take advantage of this Spiff they are offering? To enroll, send an email to [email protected] or call the Trade & Save Support Center at 1-855-302-4534. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 3 $35 data boost up plan Auto Re-Boost Enrollment Offer Launched Feb. 3 Boost Mobile is once again one of the industry leaders in providing value to the Prepaid customer. On Feb. 3, Boost Mobile launched the $35 Data Boost Up plan that includes unlimited talk, text and data (includes 2.5GB/month of high-speed data) after enrollment in Boost’s automatic payments (“Auto Re-Boost”)1. »» The $35 Data Boost Up plan is available for new and existing Boost Mobile customers who select the plan and sign up for Auto Re-Boost. When activating the customer on the plan, the Dealer or Retail Partner must select $35 2.5GB Data Boost w/ AutoPay plan for a new customer and $35 2.5GB ($45 if no Auto Pay) for an existing customer. »» This new plan not only delivers the most high speed data for the lowest price in the industry, but it’s arrived just in time for your busiest selling season of the year. »» For a limited time, new, non-porting customers can combine it with our Free Month promotion and try the first month out free. »» Also for a limited time, customers who port-in on this plan from other carriers can combine this offer with our Port-in Credit promotion which offers up to $100 off a new Boost Mobile handset (ports from Sprint MVNOs do not qualify). Make sure you let your customers know that it has never been a better time to sign up for Boost Mobile. 1 International services extra. Video streaming limited to 3G speeds. Once applicable allotment reached, data speeds (including video) reduced to 2G speeds for remainder of plan cycle. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 4 spg updates Sprint rewards me Your rewards are back with NEW ways to earn and redeem. Here’s what’s available for February: »» Kyocera Hydro Contest: Earn 1 entry for every qualifying Boost Mobile device sale. Win a Boost Mobile Hydro Vibe. »» Netgear VMU Mingle: Earn 100 point for every qualifying sale. »» Samsung Boost Mobile GSIII: Sell 9 and earn 120 points on units 10-15. (up to 600 points) The full site is now available, be sure to take the required program training to get started. If you have not registered, visit www.sprint.com/rewardsme to complete registration. Already have a Sprint Rewards Me Visa Debit Card? Keep it - all future cash redemptions will be deposited to this card. warranty shipping sla change, effective feb. 15 All Prepaid brands will be modifying the Warranty shipping SLA from overnight shipping to 2-day shipping. With this change customers will have an option to pay $12 for overnight delivery. Warranty orders will be processed automatically with a default 2-day delivery SLA. Customer Care will advise customers of their estimated SLA when the order is processed and other details are communicated. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 5 training did you know? Did you know... All the 2015 Tax Season Promotion documentation is located on the SPG Sales Portal? Here are the paths and documents available. SPG Sales Portal > Training > 2015 Tax Season Promotions »» Mail-in Rebate Form $29 LTE Phone »» Boost FMF and PIC Promotions Customer Top-Up Guide »» $35 ATU Plan - Activation and Payment Scenarios »» First Month Free or Port In Promotion Step Action Guide »» $35 2.5GB Boost Data Up Step Action Guide »» 2015 Tax Season Promotions Summary Matrix »» Auto Top-Up Enrollment Step Action Guide »» 2015 Tax Season Promotions FAQs SPG Sales Portal > Library > Dealer Webinar Presentations and Links »» February 2 Indirect Prepaid Dealer Webinar - February Promotions and Offers Read-Out (Replay and Call Presentation are Available) Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 6 CARE CORNER Dealer Talk - $3 Convenience fee Boost Mobile Dealer Queue agents report receiving calls from Dealers; the Dealer then hands the phone to the customer so that the Care agent can explain the reason for the $3 Convenience fee. Don’t be that Dealer! In addition to sending out marketing and advertising materials with language disclosing the fee, all impacted Dealers have been provided with “tent cards”. The tent card contains details about the service convenience fee, as well as information about other replenishment options available to avoid paying the fee. Dealers are required to display the tent card at point-of-sale locations where RTR/PIN transactions occur in a manner easily seen by customers. For more information visit the SPG Sales Portal > Library > SPG/Indirect Channel Resources. »» $3 Service Convenience Fee yyWebPOS User Guide with $3 Service Conv Fee yySPARTAN Auto Top-Up Enrollment yyAuto-Pay Enrollment yy$3 Service Convenience Fee Dealer FAQs Prevent Port-in Delays Updated Port-in QRG NOW AVAILABLE!! Stop guessing at what info is required when doing a port-in from OSP (Other Service Providers). Go directly to the SPG Sales Portal Library to download the updated OSP Port-in Requirements QRG! SPG Library »» Care Quick Tips Reminders »» Call the National Porting Center (NPC) 855326-7983 for the status of a port-in already in progress - Do not call the Dealer Queue. »» When calling the Dealer Queue for an account number – the customer needs to be present in the store in case the Dealer Queue agent needs to speak to the customer. »» Prevent Port-in Delays-UPDATED Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 7 NICE TO KNOW SPG: Register for the Feb. 18 Indirect Prepaid Dealer Webinar It’s been a busy month already. Join us for a review of the Sprint Prepaid Group’s latest launches and updates. Q&A will be taken online throughout the Webcast. Register for the call today! The call will be streamed. It is recommended that you listen via your computer speakers. Call Details »» Date & Time: Wednesday, Feb. 18, 11 – 12noon p.m. CT »» Webinar Access: yy You must register for the Webcast prior to call start time. »» If for any reason you are unable to stream limited phone lines will be available for the audio portion only at (855) 616-3773; Passcode: 75989626. SPG: samsung galaxy s5 maintenance release This major update provides an upgrade to the Samsung Galaxy S5 OS to Android 5.0 (Lollipop). How will it impact customers? Download time in the background will take 3-5 minutes, depending on the network. Customers can use their device when they are downloading the application. The actual time to install the download takes about – 3-5 minutes. When the customer installs the downloaded maintenance release, they will not be able to use their device until the install has completed. Customers will be reminded prior to installing the maintenance release with a message stating “Your device will be out of service while installing the download.” Install Firmware Update Available: A new version is ready to install (1.4MB) Warning: This device cannot make a receive calls, including emergency calls during the update and the device will reboot. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 8 Boost Mobile Phones HTC Desire 510 Kyocera Verve Now Available Now Available MSRP $99.99 (excludes taxes) What’s Cool »» Speedy Operation System »» 4G LTE »» Great Value on jam packed smartphone What’s Cool »» Media transferring capabilities via USB »» Easy to use interface »» Great 2 MP camera The Other Stuff »» Android 4.4 Kit Kat »» 4.7” Touchscreen »» 5 MP Camera w/ 1.3 MP Front Facing »» 1.2 GHz Quad Core Processor The Other Stuff »» 2.4 Slider QWERTY »» 2 MP Camera w/ 2x Digital Zoom »» 3G MSRP $39.99 (excludes taxes) Moto G Kyocera Hydro Icon Now Available Now Available MSRP $79.99 (excludes taxes) What’s Cool »» Great value »» Big screen (4.5 inches) »» Slick interface What’s Cool »» Sturdy »» Waterproof »» Value priced The Other Stuff »» Android 4.3 Jelly Bean »» 4.5” Touchscreen »» 5 MP Camera w/ Flash Video »» 1.2 GHz Quad Core 7 Processor »» 3G The Other Stuff »» Android 4.1 Jelly Bean »» 4.5” Impact Resistant Touchscreen »» 8 MP Camera w/ 2x Zoom w/ 2 MP Front Facing »» 1.2 GHz Quad Core Processor »» 3G/4G LTE/Sprint Enhanced LTE MSRP $99.99 (excludes taxes) LG Tribute ZTE Warp Sync Now Available Now Available MSRP $79.99 (excludes taxes) New Low Price! What’s Cool »» Wi-Fi Hotspot Capable »» Enhanced LTE with Superfast Data Speeds and a Stronger In-building signal What’s Cool »» Large, clear display »» Powerful 1.2 Ghz processor »» High resolution camera (8 MP) The Other Stuff »» Android 4.4 Kit Kat »» 4.5” Touchscreen »» 5 MP Camera w/ 0.3 MP Front Facing »» 1.2 GHz Quad Core »» 3G/4G LTE/Sprint Enhanced LTE The Other Stuff »» Android 4.4 Kit Kat »» 5.0” Touchscreen »» 8 MP Camera + Flash w/ 1.6 MP Front Facing »» 1.2 GHz Quad Core Processor »» 3G/4G LTE/Sprint Enhanced LTE MSRP $149.99 (excludes taxes) Volume Drivers Sales Opportunity Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 9 boost mobile Phones Device SRP Features Device SRP Features Kyocera Coast $29.99 »» 2.4” Display Screen »» 2 MP Camera »» 3G iPhone 4S (blk/ wht) $199.99 Alcatel One Touch Fling $29.99 »» 2.4” Screen Display »» 2 MP Camera w/ Video Capture »» 3G »» 8GB »» 3.5” Retina Display »» 8 MP with LED flash + Video 1080p w/ VGA Front Facing »» Dual Core A5 Chip »» 3G Kyocera Durashock $59.99 »» 1.2” x 1.61” Display Screen »» 3G Boost MAX $199.99 Kyocera Hydro $59.99 »» »» »» »» »» »» »» »» »» Android 4.1 Jelly Bean 5.7” HD Touchscreen 8MP Camera w/ Flash 1.2 GHz Dual Core 3G / 4G LTE Samsung Galaxy S lll $249.99 »» »» »» »» »» Android 4.1 Jelly Bean 4.8” HD Touchscreen 8 MP Camera w/ Flash 1.5 GHz Dual Core 3G / 4G LTE / Sprint Enhanced LTE iPhone 5c White/Pink/ Yellow/Blue/ Green $299.99 »» 8 GB »» 4” Retina Display »» 8 MP iSight Camera w/ panorama + 1.2 MP / 720 HD Video »» A6 Chip »» 3G / 4G LTE iPhone 5s - Gold/ Silver/Space Gray $449.99 »» Android 4.1.2 Jelly Bean »» 4.0” Touchscreen »» 5 MP Camera w/ 0.3 MP Front Facing »» 1.0 GHz Dual Core »» 3G / 4G LTE »» 16 GB »» 4” Retina Display »» 8 MP iSight Camera w/ panorama + 1.2 MP / 720 HD Video »» A7 Chip »» 3G / 4G LTE iPhone 6 - Gold/ Silver/Space Gray $549.99 »» Android 4.4 Kit Kat »» 5.0” Touchscreen »» 8 MP Camera + Flash w/ 1.2 MP Front Facing »» 1.2 GHz Quad Core »» 3G/4G LTE/Sprint Enhanced LTE »» »» »» »» »» »» Samsung Galaxy S5 $599.99 »» Android 4.4 Kit Kat »» 5.1” HD Touchscreen »» 16 MP w/ Faster Focus + 2.1 MP Front Facing »» 2.5 GHz Quad Core »» 3G / 4G LTE / Sprint Enhanced LTE iPhone 6 Plus - Gold/Silver/ Space Gray (16GB) $649.99 »» »» »» »» »» Samsung Galaxy Prevail LTE $129.99 »» 4.5” Touchscreen Display »» 3G/4G LTE/Enhanced LTE »» 5MP Camera with 2MP Front Facing Camera Function »» 1.2GHz Quad-Core Processor »» 8GB ROM/1GB RAM of Memory »» Android™ 4.4 KitKat OS Kyocera Hydro Edge ZTE Warp 4G LG Optimus F3 Sharp Aquos Crystal LG Volt Nokia Lumia 635 ZTE Speed $79.99 $99.99 $129.99 $149.99 $179.99 $99.99 $99.99 Android 4.0 Ice Cream Sandwich 3.5” Touchscreen 3.2 MP Camera w/ Video 3G »» Android 4.1 Jelly Bean »» 4.0” Touchscreen »» 5 MP Camera + 720p HD Video (2x zoom) »» 3G »» »» »» »» »» Android 4.1 Jelly Bean 4.5” Touchscreen 8 MP Camera w/ 1 MP Front Facing 1.2 GHz Dual Core 3G / 4G LTE »» Android 4.4 Kit Kat »» 4.7” Touchscreen »» 8 MP Camera w/ 1.3 MP Front Facing »» 1.2 GHz Quad Core »» 3G/4G LTE/Sprint Enhanced LTE »» Windows Phone 8.1 »» 4.5” Touchscreen Display with Corning® Gorilla® Glass 2 »» 5MP Rear Facing Camera »» 3G/4G LTE/Enhanced LTE »» Android 4.4 Kit Kat® OS »» 4.5” TFT LCD display for easy onehanded navigation »» Quad-Core 1.2GHz processor for enhanced browsing and streaming »» 5.0MP Rear Camera and 2.0MP Front Facing »» 3G/4G LTE/Enhanced LTE*” with HD voice Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 16 GB 4.7” Retina Display 8 MP Camera w/ 1.2 MP / 720 HD Video A8 Chip 3G / 4G LTE / Sprint Enhanced LTE iOS8 16 GB 5.5” Retina Display 8 MP Camera w/ 1.2 MP / 720 HD Video A8 Chip 3G / 4G LTE / Sprint Enhanced LTE Coverage not available everywhere. Nationwide Sprint Network for voice reaches over 282 million people. Nationwide Sprint 3G Network for data reaches more than 282 million people. Sprint 4G LTE network reaches over 260 million people on select devices. *Additional Service Required. Device pricing excludes taxes and fees. the beat - indirect version | February 6, 2015 | 10 virgin Mobile Phones LG Volt Kyocera Event Now Available Now Available What’s Cool »» LTE Capable »» Great battery life »» Superb resolution for a small price MSRP $179.99 (excludes taxes) The Other Stuff »» Android 4.4 Kit Kat »» 4.7” Touchscreen »» 8 MP Camera w/ 1.3 MP Front Facing »» 1.2 GHz Quad Core Processor What’s Cool »» Great call quality for small price »» Excellent 3.2MP camera The Other Stuff »» Android 4.0 Ice Cream Sandwich »» 3.5” Touchscreen »» 3.2 MP Camera w/ Video »» 3G MSRP $49.99 (excludes taxes) HTC Desire 816 Kyocera Hydro Vibe Now Available Now Available MSRP $249.99 (excludes taxes) What’s Cool »» High quality LCD »» Great sound; front facing speakers What’s Cool »» Waterproof »» Affordable The Other Stuff »» Android 4.4 Kit Kat »» 5.5” S-LCD Touchscreen »» 13 MP Camera w/ 5MP Front Facing »» 1.6 GHz Dual Processor »» 3G/4G LTE/Sprint Enhanced LTE The Other Stuff »» Android 4.2.2 Jelly Bean »» 4.5” Tempered Glass Touchscreen »» 8 MP Camera w/ 2 MP Front Facing »» 1.2 GHz Dual Processor »» 3G/4G LTE/Sprint Enhanced LTE MSRP $149.99 (excludes taxes) Volume Drivers Sales Opportunity Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 11 virgin mobile Phones Device SRP Features Device SRP Features Alcatel One Touch Speakeasy $19.99 »» 2.4” Screen Display »» 2 MP Camera w/ Video Capture »» 3G LG Optimus F3 $129.99 Kyocera Rise $79.99 »» »» »» »» »» Android 4.1.2 Jelly Bean »» 4.0” Touchscreen »» 5 MP Camera w/ 0.3 MP Front Facing »» 1.0 GHz Dual Core »» 3G / 4G LTE Samsung Galaxy S lll $249.99 »» »» »» »» »» iPhone 4S (blk/wht) $249.99 »» 8GB »» 3.5” Retina Display »» 8 MP with LED flash + Video 1080p w/ VGA Front Facing »» Dual Core A5 Chip »» 3G iPhone 5c - White/ Pink/Yellow/Blue/ Green $349.99 »» 16 GB »» 4” Retina Display »» 8 MP iSight Camera w/ panorama + 1.2 MP / 720 HD Video »» A6 Chip »» 3G / 4G LTE iPhone 5s - Gold/ Silver/Space Gray $449.99 »» 16 GB »» 4” Retina Display »» 8 MP iSight Camera w/ panorama + 1.2 MP / 720 HD Video »» A7 Chip »» 3G / 4G LTE Samsung Galaxy S5 $599.99 »» Android 4.4 Kit Kat »» 5.1” HD Touchscreen »» 16 MP w/ Faster Focus + 2.1 MP Front Facing »» 2.5 GHz Quad Core »» 3G / 4G LTE / Sprint Enhanced LTE Virgin Mobile Awe $79.99 Android 4.0 Ice Cream Sandwich 3.5” Touchscreen 3.2 MP Camera w/ Flash + Video 3G »» Android 4.1 Jelly Bean »» 4.0” Touchscreen »» 5 MP Camera w/ 720p video recording + 1.0 MP Front Facing »» 3G LG Tribute $79.99 »» »» »» »» »» Android 4.4 Kit Kat 4.5” Touchscreen 5 MP Camera 1.2 GHz Quad Core 3G/4G LTE/Sprint Enhanced LTE Virgin Mobile Reef $99.99 »» Android 4.1 Jelly Bean »» 4.0” Touchscreen »» 5 MP with Flash w/ 1080p Video Recording + 1.0 MP Front Facing »» 3G HTC Desire 510 $99.99 »» Android 4.4 Kit Kat »» 4.7” Touchscreen »» 5 MP Camera w/ 1.3 MP Front Facing »» 1.2 GHz Quad Core »» 3G/4G LTE/Sprint Enhanced LTE Android 4.1 Jelly Bean 4.8” HD Touchscreen 8 MP Camera w/ Flash 1.5 GHz Dual Core 3G / 4G LTE / Sprint Enhanced LTE Coverage not available everywhere. Nationwide Sprint Network for voice reaches over 282 million people. Nationwide Sprint 3G Network for data reaches more than 282 million people. Sprint 4G LTE network reaches over 260 million people on select devices. *Additional Service Required. Device pricing excludes taxes and fees. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 12 broadband2go devices overdrive protm 3g/4g mobile hotspot $119.99 Connects up to 5 Wi-Fi Enabled Devices LCD Display u600 3g/4g usb stick $49.99 Easy Installation on Windows & MAC ® netgear mingle mobile hotspot $49.99 Dual-Mode 3G/4G LTE Connect up to 10 Wireless Devices paylo by virgin mobile phones SAMSUNG ENTRO $14.99 External Color Display Web Access kyocera kona $14.99 $29.99 QWERTY Keypad 1.3 MP Camera w/Digital Zoom Bluetooth® Email & Web Access Samsung montage 2.0 MP Camera Dual Screens Bluetooth® (2.1 + EDR) Text & Picture Messaging LG ASPIRE kyocera briotm $39.99 Slideout QWERTY Keypad 2.0 MP Camera & Camcorder Bluetooth® KYOCERA CONTACT $49.99 3.2” Capacitive Touchscreen 2MP Camera Bluetooth® (2.1 + EDR) $29.99 2.4” Display Slide-out QWERTY Keyboard 2MP Camera - 2x Digital Zoom Check out virginmobileusa.com for a detailed map to check coverage in your area. ©2014 Sprint. All rights reserved. VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. Boost Mobile and the Logo are trademarks of Boost. Sprint and the logo are trademarks of Sprint Nextel. BlackBerry ®, RIM ®, Research In Motion® SURETYPE®, SUREPRESS™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited. KYOCERA is a registered trademark of Kyocera Corporation. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Kyocera Corporation is under license. Samsung is a registered trademark of Samsung Electronics America, Inc. and its related entities. LG is a registered trademark of LG Corp. Optimus is a trademark of LG Electronics, Inc. All other marks are the property of their respective owners. Appearance of phone may vary. Phone screen images simulated. Motorola and the Stylized M Logo are registered in the U.S. Patent and trademark office. Google, Android and Android Market are the trademarks of Google, Inc. Other marks are the property of their respective owners. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | February 6, 2015 | 13 prepaid hotsheet (PAGE 1 OF 5) PROMOTIONS/UPDATES Feb. 3: Boost Mobile $35/month for 2.5 GB with Auto-Pay Enrollment Launched »» New and existing customers can take advantage of a $45/month for 2.5 GB of data with a $10 auto-pay enrollment discount making it $35/month! Auto-pay enrollment is required within 48 hours. If a customer un-enrolls or removes autopay they will be charged $45/month for 2.5GB data. »» This offer is combinable with the PIC promo, FMF promo, and the MIR promo. Feb. 3 - Feb. 28: Boost Mobile First Month Promotion Launches »» Promo: New non-porting customers can get their first month of service free! »» Eligible on all devices and all plans. »» This offer is combinable with the $29 MIR promo in applicable markets. Jan. 28: International Minute Pack Refresh – 5 New Offers Launched »» Boost introduced 5 new International Minute Packs (IMPs) starting at low as $3 for a set allotment of international voice minutes. yy New Offers: $3 México/75 mins; $5 Guatemala/40 mins; $10 Cuba/12 mins; $5 Honduras/35 mins; $5 El Salvador/30 mins »» All of our existing IMPs will now expire 90 days from date of purchase or until the set allotment of minutes is depleted. (updated from 30 day expiration). DEVICES Boost Mobile Samsung Galaxy Prevail LTE SRP $129.99 Key Features »» Android 4.4 Kit Kat® OS »» 4.5” Touchscreen display »» 5 MP Rear and 2 MP front facing camera »» 1.2 GHz Quad-Core Processor »» 3G/4G LTE/Enhanced LTE »» HD Voice Enabled Boost Mobile Lumia 635 SRP $99.99 Key Features »» FIRST Windows Phone 8.1 (Prepaid) »» 4.5" Touchscreen Display with Corning® Gorilla® Glass 2 »» 5MP Rear Facing Camera Jan. 23: $3 Service Convenience Fee Reminders »» SPG is waiving the $3 Service Convenience Fee for RTR payments made midcycle on monthly attachables (e.g. International Connect, International Min Packs, Handset Insurance). Dealers must select either the Boost $10-20 RTR Opt Svc or Virgin $10-20 RTR Opt Svc in WebPOS for the service convenience fee to be waived. »» 3G/4G LTE/Enhanced LTE »» Qualcomm® Snapdragon™ 1.2GHz Quad-Core Processor »» Cortana Personal Assistant »» The service convenience fee will not be waived for any mid-cycle non-monthly attachable (e.g. $10 reactivation fee). »» Dealer Resources about the $3 service convenience fee can be found on the SPG Sales Portal > Library > SPG Indirect/Channel Resources > $3 Service Convenience Fee. EXTENDED TO Feb. 28: Boost Mobile $20 off LG Realm Promotion »» Promo: $20 off Boost LG Realm on all Eligible New Subscriber Activation & Eligible Subscriber Upgrades. »» This promotion is combinable with the $100 Port-in Promotion on an Eligible New Subscriber Activation only. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. prepaid hotsheet | February 6, 2015 | 14 prepaid hotsheet (PAGE 2 OF 5) EXTENDED TO Feb. 28: Boost Mobile $30 off LG Volt Promotion »» Promo: $30 off Boost LG Volt on all Eligible New Subscriber Activation & Eligible Subscriber Upgrades. »» This promotion is combinable with the $100 Port-in Promotion on an Eligible New Subscriber Activation only. REGIONAL PROMO – 42 MARKETS ONLY Feb. 3 - Mar. 31: Boost Mobile $29 LTE Device after Mail in Rebate »» Promo: ZTE Speed, HTC Desire 510, or LG Tribute $29 after Mail in Rebate »» Eligible in 42 Markets only (please refer to official communication for list of markets) »» Eligible on all plans, New non porting, and current customers »» This offer is combinable with the FMF promotion on any new non porting customer in applicable markets. OSP Provider Updated QRG Now Available in Prepaid Sales Bag »» This updated Other Service Provider QRG is also available to Dealers on the SPG Sales Portal > Library > CARE Quick Tips > Prevent Port-in Delays. Feb. 11: Boost airG VIP Bolt-on In-App Purchase Capability Begins »» Enhancements will launch on Feb. 11 allowing Boost customers to add the airG VIP bolt-on by in-app purchase. This means customers no longer need to access ‘My Account’ or call Care to add this bolton. EXTENDED to Feb. 28: Boost Mobile Wallet Free Check Loads Promotion »» All new and existing Boost Mobile Wallet Plus customers will receive five (5) free check load transactions per month. »» There is a $4 fee for check load transaction, but will be waived during promotional period up to five (5) times; the consumer experience stays the same with a fee of $0 being shown throughout their checkout and no fees being charged. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. prepaid hotsheet | February 6, 2015 | 15 prepaid hotsheet (PAGE 3 OF 5) SPG DEVICES BY BRAND Device Current SRP Out the Door Mix $65 4% SKU Boost Mobile 3G/Feature Alcatel Fling Feature AL2017BABB $29.99 Kyo Verve Feature KYS3150ABB $39.99 $75 0% Kyo DuraShock Feature KYE4210ABB $59.99 $95 1% Kyo Hydro Android KYC5170ABB $59.99 $95 2% Moto G Android MOT1031ABB $79.99 $115 4% LG Realm EOL Android LGLS620ABB $79.99 $95 2% LG Tribute Android/ Enhanced LTE LGLS660ABB $79.99 $115 17% HTC Desire 510 Android/ Enhanced LTE HTC0PCV1ABB $99.99 $135 25% ZTE Speed Open to AR Android/ Enhanced LTE ZTE9130ABB $99.99 $135 3% Nokia Lumia Open to AR Android/ Enhanced LTE NOK635ABB $99.99 $135 2% LG Optimus F3 EOL Android LG720ABB $129.99 $165 1% Samsung Prevail LTE Open to AR Android/ Enhanced LTE SPHG360ABB $129.99 $165 10% Kyocera Hydro Icon Android/ Enhanced LTE KYC6730ABB $99.99 $135 7% Sharp Aquos Crystal Android/ Enhanced LTE SH306SHBBB $149.99 $185 3% LG Volt Android/ Enhanced LTE LGLS740ABB $179.99 $185 1% ZTE Warp Sync Android/ Enhanced LTE ZTE9515ABB $149.99 $185 1% Boost MAX Android ZTE9520ABB $199.99 $285.00 5% Sansung Galaxy S III Tri-M Android/ Enhanced LTE SPHL710TABB $249.99 $285.00 2% LG G2 (blk/wht) Android/ Enhanced LTE LGLS980ABB $279.99 $315.00 2% iPhone 5c 16GB EOL iPhone $349.99 $385.00 0% iPhone 5s 16GB iPhone $449.99 $485.00 0% iPhone 6 16GB iPhone/ Enhanced LTE $549.99 $585.00 1% Samsung Galaxy S 5 Android/ Enhanced LTE $599.99 $635.00 1% iPhone 6 Plus 16GB iPhone/ Enhanced LTE $649.99 $685.00 0% 3G/Android 4G LTE/Android SPHG900BBB Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. prepaid hotsheet | February 6, 2015 | 16 prepaid hotsheet (PAGE 4 OF 5) SPG DEVICES BY BRAND Device Current SRP Out the Door Device Mix SKU Virgin Mobile Broadband2Go 3G/4G WiMax Netgear Mingle Hotspot NTGR778AVB $49.99 $54.99 84% Samsung Entro Feature VPM270SMKIT791 $14.99 $34.99 12% Kyo Kona Feature KYS2151APB $14.99 $34.99 69% payLo 3G Alcatel Retro Feature AL2017BBPB $19.99 $39.99 10% Kyo Brio Feature KYS3015APB $29.99 $49.99 2% Kyo Contact Feature KYS2151APB $29.99 $49.99 1% Samsung Montage Feature VPM390SMKIT794 $39.99 $59.99 2% LG Aspire Feature LGLN280APB $49.99 $69.99 1% Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. prepaid hotsheet | February 6, 2015 | 17 prepaid hotsheet (PAGE 5 OF 5) BOOST PRODUCT WARRANTY INFORMATION Q: Where can I find warranty information? Q: How do I file a warranty claim? A: Visit http://support.boostmobile.com/service_ policies/warranty_policy.html for general warranty information. Detailed warranty information can be found in your phone’s user guide. If you have misplaced your phone’s user guide, a copy can be downloaded at www.boostmobile.com/userguides. A: Samsung – If you have a Samsung phone and need in-warranty phone support, please call 1-888-987-4357 or visit http://www.samsung.com/us/support/ Q: My phone is not listed above, how long is the warranty period for my phone? A: To determine the warranty period of a handset not listed please visit www.boostmobile.com/userguides. Q: When does my warranty period begin and end? A: Warranty periods vary by phone model. Most come with a 12 month warranty from the date of purchase. Proof of purchase is required. Q: What is covered under the manufacturer’s warranty? LG – If you have an LG phone and need in-warranty phone support, please call 1-800-793-8896 or email http://us.lgservice.com or 201 James Record Road, Huntsville, AL 35824. HTC – If you have an HTC phone and need in-warranty phone support, please call 1-866-449-8358 or visit www.htc.com/us/support. ZTE – If you have a ZTE phone and need in-warranty phone support, please call 1-877-817-1759 or 1-212-4440502. KYOCERA / SANYO - If you have a Kyocera phone and need in-warranty phone support, please call 1-800349-4478 or visit http://www.kyocera-wireless.com/ warranty/. A: A manufacturer warranty protects your phone against manufacturer’s defects. The following conditions are an example of what may NOT be covered by your warranty*: »» Units that show evidence of tampering »» Physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse »» Exposure to fire, water or excessive moisture or dampness or extreme heat, liquid or physical damage »» Products which have been improperly installed, repaired, maintained or modified yy This information is general and should be used for reference only. Refer to the actual product warranty for specific details. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. prepaid hotsheet | February 6, 2015 | 18 merchandising updates INDIRECT Updated Merchandising Grid »» The Merch Grid has been updated to reflect the changes for the new promos on Feb. 3. EOL Update: Virgin Mobile iPhone Brochure »» The iPhone brochure is now going to be End Of Life. Brochures should be removed by Mar. 12, however, if able please take down as soon as possible. February Promo Pack0uts »» Packouts were delivered to doors on Feb. 2 and Feb. 4. AD BUILDER First Month Free, $35 Data Boost Up, Mail-in Rebate and Colorado Promotion Creative now all on Ad Builder »» A full suite of assets available in both English and Spanish are available now for our First Month Free Promotion and the $35 Data Boost Up Offer. Select markets will also have access to English and Spanish flyers for the $29.99 LTE Device Mail-in Rebate. Sprint Confidential Information – Restricted for internal use only. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. merchandising updates | February 6, 2015 | 19
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