INSIDE: Protect against data breaches p.2 | Win an Apple Tech Bundle p.6 | FREE Real Estate Seminars p.7 TowerLine Tower Federal Credit Union • February 2015 Looking for a New Home? From finding to financing, Tower can help Whether you’re in the market for a new home or just looking for home buying tips, start your home search with Tower’s FREE HomeAdvantage™ program. HomeAdvantage, in partnership with CU Realty Services, is an online real estate hub that provides the resources you need to find the perfect home. Search for, buy or sell a home, find a realtor, save money at settlement and more—all from one place online. No need to jump around to multiple sites. Search for homes online using the most current MLS home listings. Save your favorite searches and get updates when new properties become available. Compare neighborhoods and schools, demographics and crime rates. Compare recent home sales in your preferred one four nine zero one neighborhoods. View area maps, points-of-interest and landmarks. Find an experienced, local Realtor® from Tower’s network of approved agents. Earn a 20 percent cash rebate* off your agent’s commission. The average rebate for Tower members is $1,500! Not just for buyers If you’re looking to sell a home, you can use HomeAdvantage to find the value of your home, learn what home improvements give you the best return and get tips on preparing your house for sale. You can also connect with a Realtor to list your home and share with you a free Comparative Market Analysis, a close look at the list prices of similar homes on the market. i WE MAKE HOME SHOPPING EASY To register with HomeAdvantage, visit towerfcu.org and go to Home Loans. Or call 301-497-7000 or 800787-8328, select Mortgage Loans, option 6 and speak with a Tower loan advisor. *See program/rebate details at tower.mycuhomeadvantage.com Come to Tower for your home loan When you find your perfect home, come to Tower for your mortgage loan and save with our low loan rates and affordable mortgage options. Tower even offers up to 100 percent financing in some states—a no money-down option especially for first-time home buyers. Talk with a Tower loan advisor to find out what home loan options work best for you. Finance Corner Protect Yourself from Data Breaches and Identity Theft others to guess. One suggestion is to come up with a phrase and use the first letter of each word as your password. Even better is to substitute numbers or characters for some of the letters. For example, “I love to ride my bike” could become “1Lv2rMb!”. Data breaches are on the rise and have become almost commonplace. In fact, according to CBS News, as of July 2014 there were over 360 data breaches, a 19 percent increase over the same period in 2013. More than 10 million personal records were exposed. Identity theft consistently tops the Federal Trade Commission’s list of consumer complaints and over 30 million Americans have experienced some type of it. Keeping your personal information secure off line Keeping your personal information secure online While you can’t usually protect yourself against data breaches, you can take steps to protect your personal information online. Strong passwords are still one of your best defenses against identity theft. Don’t give out personal information online or via e-mail unless you’ve initiated the contact. Don’t click on e-mail links; instead, type the company name into your Web browser and go directly to their Web site. Look for a padlock icon and “https” Web address to ensure information is going to a secure site. And don’t share too much on social media—crooks can use the information to answer “challenge” questions or guess passwords. Strong passwords are still one of your best defenses against identity theft. Pick a password that makes sense to you, and is easy to remember but difficult for When you go out, limit what you carry to only your identification and the credit or debit card you need. Don’t carry your Social Security card with you. Lock your financial documents and records in a safe place at home, and lock your wallet or purse in a safe place at work. Keep your information secure from roommates or workers who come into your home. Mail tampering nine two one zero three is one of the top methods crooks use to steal personal and financial information. Unless you have a secure mailbox with a lock, don’t have checks mailed to your home. Take outgoing mail to the post office and don’t leave incoming mail in your mailbox for an extended time. If you are away, put a hold on your mail until you return. If available from your employer, sign up for direct deposit so paper paychecks are not mailed to your home. Sources: CBS News, Federal Trade Commission Tower Keeps Your Information Safe and Secure Tower takes the protection of our members’ personal and financial information very seriously. We continually invest in new technologies to keep your information safe. Despite the increasing number of data breaches at major retailers, rest assured Tower is prepared to protect our members’ information. When these breaches of the retailers’ data files occur, we do our best to respond quickly to notify members, cancel cards that may be compromised and issue new ones as soon as possible. And you can be sure that banking online using Tower’s Home Banking is safe and secure. We use the latest encryption methods available, combined with SafeLog multifactor authentication login security. Tower also offers a secure way for members to communicate with us via e-mail using E-Mail Manager inside Home Banking. 2 TOWERLINE | FEBRUARY 2015 | towerfcu.org A Comfortable Retirement Starts with a Savings Plan The key to living the life you want in retirement is to save regularly and consistently. Putting off saving toward your financial future may make a difference in how comfortable and financially secure your nonworking years will be. The savings you put in an IRA may be tax deductible. A recent survey states that workers over the age of 50 are growing more concerned about their retirement prospects. Roughly 60 percent of those surveyed said that they may delay retirement altogether or expect to work at least part-time during their retirement years; while 44 percent of those surveyed expect to reduce their standard of living to avoid outliving their retirement savings. A simple and easy way to begin saving for your retirement is with an Individual Retirement Account (IRA). Since IRAs were established to be long-term retirement planning accounts, it’s important to start early and save as much as you can—especially if time is on your side. Tower Financial Services can help For more information about IRAs and other investment options, speak to the experienced professionals at Tower Financial Services. You’ll get unbiased advice from a salaried, non-commissioned Financial Consultant who works exclusively with Tower members. Your consultant will work with you to create a customized retirement plan to help you pursue your long-term financial goals. The benefit of saving in an IRA The savings you put in an IRA may be tax deductible. Depending on the type of IRA you choose, you can take advantage of tax-deferred or tax-free savings. Check with a tax advisor. The maximum IRA contribution you can make for the 2014 and 2015 tax years is $5,500. If you’re 50 and older, you can contribute even more—up to $6,500. The last day to make your contribution for the 2014 tax year is April 15, 2015. i START SAVING TODAY To schedule a FREE, no-obligation consultation, call Tower Financial Services at 301-497-7062 or 800787-8328, ext. 7062. For more information, visit towerfcu.org and select Planning & Investing. Securities and financial planning offered through LPL Financial, a Registered Investment Advisor, Member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. Tower Federal Credit Union and Tower Financial Services are not registered broker dealers nor affiliated with LPL Financial. Not NCUA Insured No Credit Union Guarantee May Lose Value save $50 Smart power strips for energy savings Most appliances continue to use energy after they are turned off. A good idea is to plug them into a smart power strip to stop energy drain. Smart power strips recognize when equipment is turned off and respond by shutting down all power to it. One strip saves you about $50 a year in energy costs. Source: Consumer Reports Money Advisor towerfcu.org | FEBRUARY 2015 | TOWERLINE 3 Announcement of Board Candidates The following four members are candidates for three positions on Tower’s Board of Directors. The winners of the 2015 election will be announced at Tower’s Annual Meeting on Tuesday, May 19, 2015. Tower members are encouraged to attend the meeting to meet and talk with your volunteer Board of Directors. David J. Hanko* James F. Kalkbrenner* Tammy Lumsden Harley Parkes *incumbents Any member wishing to place his or her name on the ballot may do so by submitting a petition to the Secretary of the Board of Directors. Only members who hold a valid security clearance from Tower’s original sponsoring organization at the time the petition is submitted are eligible to be placed on the ballot. A notarized letter signed by the petitioner, which includes a statement that he or she currently holds the required security clearance and the latest indoctrination date thereof, must accompany each petition. The petition must be signed by at least 500 Tower members who are not prohibited by law from participating in the conduct of the affairs of Tower and must include all of the following information for each member signing the petition: (i) his or her printed name as shown in Tower’s account records; (ii) his or her address as shown in Tower’s account records; and (iii) his or her phone number as shown in Tower’s account records. A signature on the petition will be valid only if it matches the signature in Tower’s possession for purposes of account transactions. A member may sign the petition once. Petitions must be postmarked by March 1, 2015, and sent by certified mail to: Tower Federal Credit Union Secretary, Board of Directors P.O. Box 123 Annapolis Junction, MD 20701-0123 Two Ways to Vote There will be two convenient and secure ways to vote for Tower’s 2015 Board of Directors. You can cast your vote online or you can request a paper ballot be mailed to you. Voting will be held April 1-April 30. Look for details in next month’s TowerLine. Transfer High-Rate Balances to a Tower MasterCard® Start the new year with less debt and lower credit card interest rates. Transfer your high-rate credit card four one nine six three balances to a Tower MasterCard. It’s the best way to save on interest and pay off your balances sooner. Better deal than the rest Tower’s balance transfer offer is a better deal than many other offers out there. Tower’s special introductory balance transfer rate is just 4.99% APR, good for 12 months from the date of your transfer. After that, Tower’s everyday low 10.9% APR applies. Some other companies may offer a lower balance transfer rate, but then charge a much higher interest rate once the offer period ends. Plus, with a Tower MasterCard, there’s no balance transfer fee. Most other credit card companies charge 3 percent to 5 percent of the amount transferred. If you transfer $3,000, you could pay $150 just in transfer fees! Easy to make payments, easy to track You can pay your MasterCard account fast and easy with online transfers in Home Banking. Make a onetime transfer or set up recurring transfers so your payments are automatic if you’re away. You can also set up alerts so you don’t have to worry about late or missed payments. Your monthly credit card statements are available in Home Banking for 24 months, so you can easily track your balances, transactions and available credit. Transfer your balances and save To transfer balances to your Tower MasterCard, login to Home Banking at towerfcu.org and go to Additional Services. To apply for a new Tower MasterCard, go to Apply for a Loan, Credit Card, in Home Banking. For your convenience, you can also submit your balance transfer request on the same application. If you are not a Home Banking user, go to the Online Application Center to apply for a MasterCard. Balance transfer offer effective through May 31, 2015. Transfers from a Tower MasterCard are not eligible. Tower’s MasterCard ATM cash advance fee is $0.75 and the fee for late payments is up to $20. Tower’s foreign transaction fee is 1.10% of each transaction in U.S. dollars. 4 TOWERLINE | FEBRUARY 2015 | towerfcu.org Tower Car Buying Service Add a Car to Your Cart Members see an average guaranteed savings of $3,221* off MSRP GREAT LOW RATES for Tower Car Buying Service Shoppers! Start shopping at towerfcu.org. Refinancing not available for existing Tower loans. Loans subject to credit approval. Actual rate received is based on your credit qualifications. Lowest rate qualification requires automatic monthly loan payments. *Between 4/1/14 and 6/30/14, the average estimated savings off MSRP presented by TrueCar Certified Dealers to users of TrueCar powered websites, based on users who configured virtual vehicles and subsequently purchased a new vehicle of the same make and model listed on the certificate from Certified Dealers, was $3,221, including applicable vehicle specific manufacturer incentives. Your actual savings may vary based on multiple factors including the vehicle you select, region, dealer, and applicable vehicle specific manufacturer incentives which are subject to change. The Manufacturer’s Suggested Retail Price (“MSRP”) is determined by the manufacturer, and may not reflect the price at which vehicles are generally sold in the dealer’s trade area as not all vehicles are sold at MSRP. Each dealer sets its own pricing. TrueCar does not sell or lease motor vehicles. Guaranteed savings currently not available in all states. In these states, a “Target Price” is presented, which reflects a market-based example of what you can reasonably expect to pay for a vehicle configured with your desired options. eSer vices Take control of your financial accounts Win an Apple Tech Bundle With today’s hectic pace, it’s often difficult to stay on top of your spending and expenses. If you’re looking for an easier way to organize your finances, try FREE FinanceWorks™, available in secure Home Banking. Deposit checks remotely using Mobile Deposit this month and you could win one of three Apple Tech Bundles. FREE Mobile Deposit, a feature of Tower’s FREE Mobile App, is the three zero two five three one fast and easy way to deposit checks anytime, anywhere using your mobile device.* It’s as easy as taking a picture. Using Tower’s Mobile App is secure—your password and account information are not stored on your mobile device. FinanceWorks pulls together all of your financial accounts—at one site and with one login in Home Banking. There’s no need to login to different accounts or keep track of multiple usernames and passwords. It also helps you set up a budget and track spending. WIN! To get started, login to Home Banking at towerfcu.org. Spotlight On: My Profile in Home Banking If you’ve moved recently or changed your e-mail address or phone number, Tower makes it easy to update your personal information in Home Banking. You can update your contact information and e-mail address, and also change your Home Banking username and password, if you wish. While you’re there, you can set up e-mail alerts and notifications. You can opt to receive an e-mail from Tower when your account balance drops below a certain point, when a payment or check clears, or if your share certificate is approaching its maturity date. You can also modify your security options. For example, if you login to Home Banking from a computer or device not recognized by Tower, you can choose for us to confirm your identity by phone, text or e-mail. To make changes to your personal information, login to Home Banking and go to My Profile. Each Tech Bundle includes one 16 GB iPad Mini 3, an Apple TV and a $50 iTunes gift card. To enter, make at least one successful deposit using Mobile Deposit in Tower’s Mobile App now through February 28, 2015. To sign up for Mobile Deposit, download Tower’s Mobile App and go to Deposits. Tower’s Mobile App is available for iPhone®, iPod Touch®, iPad®, Android™ and Amazon devices.† Download Tower’s Mobile App in Apple’s App StoreSM, Google Play and the Amazon Appstore. Online car buying for the best deal Start your next car search—for a new or used vehicle—with the Tower Car Buying Service, powered by TRUECar®. Tower’s online service makes car buying easier and friendlier, a no-hassle buying experience that guarantees you savings on your vehicle purchase price so you don’t overpay. Members receive thousands of dollars off manufacturer’s suggested retail price. Get preapproved for a Tower car loan before you visit the dealer so you can lock in a great low auto loan rate. Start shopping at towerfcu.org. * Your carrier’s message and data rates may apply. † Mobile Deposit not available for Kindle Fire. App Store, iPhone and iPod touch are service marks of Apple, Inc. Android is a trademark of Google Inc. 6 TOWERLINE | FEBRUARY 2015 | towerfcu.org FREE Investing Seminar If you are interested in investing for the future but are concerned about fluctuations in the stock market, join us for a FREE seminar, Five Tips for Surviving Market Volatility, presented by Tower Financial Services, Tower’s in-house financial planning and investment management group. Hear time-tested market principles that may help you survive market ups and downs. Learn about factors that cause fluctuations in the market. Discuss the importance of a diversified investment strategy and taking a long-term approach. The seminar will take place on Thursday, February 26 from 6:30 p.m. to 8:30 p.m. at Tower’s Arundel Mills branch. Refreshments will be served. Space is limited. To reserve a seat, call Tower Financial Services at 301-497-7062 or 800-787-8328, ext. 7062. Or register online at towerfcu.org, Planning & Investing, FREE Financial Seminars. Securities and Financial Planning offered through LPL Financial, a Registered Investment Advisor, Member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. Tower Federal Credit Union and Tower Financial Services are not registered broker dealers nor affiliated with LPL Financial. No strategy assures success or protects against loss. Not NCUA Insured No Credit Union Guarantee May Lose Value FREE Real Estate Seminars The seminar series continues for firsttime home buyers. Two seminars will take place from 6:30 p.m. to 8:00 p.m. at Tower’s Arundel Mills branch. Strategic House Hunting – Feb. 3 ear insights on the current real estate H market. Receive tips on working with a Realtor ®. Learn how Tower’s Home Advantage™ program can assist you from finding to financing a new home. Home Loans Made Easy – Feb. 24 earn the steps of the loan process. L Hear about Tower’s low down payment loans. Find out how to get cash back through Tower’s HomeAdvantage program. a loved one on a colorful paper heart. Or call the Member Service Center to make a donation. All donations help critically ill children receiving treatment at the Children’s Center and their families. Additionally, join us for a FREE real estate seminar for all home sellers. elling a Home in Today’s Market S Planning on selling a home and want to know more about the current market? Learn how to prepare your home to sell, get tips on determining a price, hear about the home buyer and offer process, and learn about Tower’s HomeAdvantage program. The seminar will take place on Tuesday, February 17 from 6:00 p.m. to 7:30 p.m. at Tower Headquarters in Laurel. At every seminar, attendees can win prizes and enjoy light refreshments. All attendees will receive one certificate for $100 off closing costs of a Tower mortgage loan. To reserve a seat, call 301-497-7000 or 800-787-8328, ext. 7218. Or register at towerfcu.org, Home Loans, Additional Services, FREE Real Estate Seminars. Real Estate Q&A Days A Real Estate Lending professional will be on site at Tower branches in February and early March to answer your questions about buying or selling a home. For dates and locations, see the Calendar of Events on the back page or visit towerfcu.org. Win $25 ! Do you see your account number hidden in this issue of TowerLine? If so, contact us and we’ll deposit $25 to your Prime Share account. Good luck! $124,520 Total amount of Debit Rewards earned by members since July 2012 53,622 Number of Debit Reward offers redeemed by members Have A Heart Throughout February, Tower is holding its annual “Have A Heart” campaign to benefit the Johns Hopkins Children’s Center in Baltimore, Md. Stop by any branch and, for a donation of $1 or more, write your name or the name of towerfcu.org 60,922 Members who have a Tower debit card | FEBRUARY 2015 | TOWERLINE 7 Calendar of Events 3 FEB 6 FEB 13 FEB 16 FEB 17 FEB 20 FEB 24 FEB 26 FEB 27 MAR 6 FREE Seminar Strategic House Hunting 6:30 p.m. – 8:00 p.m. Arundel Mills Branch Real Estate Q&A 10:30 a.m. – 1:30 p.m. Arundel Mills Branch Real Estate Q&A 10:30 a.m. – 1:30 p.m. National Business Park Branch Holiday Closing Presidents Day FREE Seminar Selling Your Home in Today’s Market 6:00 p.m. – 7:30 p.m. Tower Headquarters Real Estate Q&A 10:30 a.m. – 1:30 p.m. Pasadena Branch – Ritchie Hwy. FREE Seminar Home Loans Made Easy 6:30 p.m. – 8:00 p.m. Arundel Mills Branch FREE Financial Seminar Five Tips for Surviving Market Volatility 6:30 p.m. – 8:30 p.m. Arundel Mills Branch Real Estate Q&A 10:30 a.m. – 1:30 p.m. Millersville Branch Real Estate Q&A 10:30 a.m. – 1:30 p.m. Columbia Branch Did You Know ? Contact Information 7901 Sandy Spring Road, Laurel, MD 20707-3589 301-497-7000 | 800-787-8328 Tower Talk 24 301-498-TT24 | 800-787-TT24 towerfcu.org Community Branches Annapolis 2525 Riva Rd., Annapolis Arundel Mills 7065 Arundel Mills Circle, Hanover Clarksville 6030 Daybreak Circle, Clarksville Columbia 9021 Snowden Square Dr., Columbia Curtis Bay 2415 Hawkins Point Rd., Baltimore Ellicott City 9150-12 Baltimore National Pike, Ellicott City Gambrills 1077 Route 3 North, Gambrills Laurel (Tower Headquarters) 7901 Sandy Spring Rd., Laurel Millersville 699 Old Mill Rd., Millersville National Business Park (NBP) 300 Sentinel Dr., Annapolis Junction Owings Mills 9207 Lakeside Blvd., Owings Mills Pasadena 8146 Ritchie Hwy., Pasadena 8585 Fort Smallwood Rd., Pasadena Over 48,000 Surcharge-Free ATMs Look for these logos Find ATM locations and driving directions at towerfcu.org •A quarter has 119 grooves around the edge and a dime has 118. •R are coins make up a $5 billion per year industry. 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