ABOUT US
Who we are…
What we do…
How we do it…
And how we serve your
community…
209 Main Street, Childs, PA 18407
Tel: 570-280-2111 - Fax: 570-280-2112
www.neic.us - [email protected]
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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INDEX
TOPIC
PAGE
CORE VALUES
3
MISSION FOR SERVING OUR COMMUNITIES
3
OPERATIONAL PRINCIPLES
3
FOCUS
3
PROMISES
4
EXPERIENCE
4
WE GET IT…
4
MANAGEMENT TEAM
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C.E.O. - John A. Marino
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President – Ken Marino___________________________________6
SERVICES
7
TIME FRAME
7
PROFESSIONAL MEMBERSHIP
8
Professional Organizations & Associations
Community Networking Membership
8
8
REFERENCES & TESTIMONIALS
8
INSPECTION RATE SCHEDULE
9
FREQUENT QUESTIONS & ANSWERS
12
General Information Questions
Processes & Scheduling Related Questions
Customer Service Related questions
12
13
14
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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OUR CORE VALUES
COMMUNITY
SERVICE
INTEGRITY
COMMUNICATION
OUR MISSION FOR SERVING OUR COMMUNITIES
NEIC is a professional organization based on the foundation of
community, service, integrity and communication.
We are committed to serve communities through excellent service,
effective process and consistent compliance.
We will bring a high level of impeccability to our services and
professionalism to ensure velocity, progress and
workability in your community projects.
OUR OPERATIONAL PRINCIPLES
TEAMWORK
EDUCATION
COMPLIANCE
SAFETY
OUR FOCUS
Expand Our Clients Reputation
Develop a Culture of Safety and Competency
Create New Opportunities for Community Development
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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OUR PROMISES
 We promise from the fist moment of acceptance to the final inspection you can count on us:
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To operate and interact with honor and respect with all parties involved.
To use and apply a teamwork approach in each and every interaction with the city staff and officials as
well as property owners and all other professionals involved.
To take time to educate, answer questions, minimize any concerns from all parties involved such as;
property owners, architects, contractors and municipality staff.
To follow, deliver, maintain and be in compliance with all “Uniform Construction Code” as per federal,
state and local codes and laws.
To be accountable for our ultimate goal, and the safety of our communities.
To be in open, constant and clear communication in all our verbal or writing correspondences during all of
our projects.
To continue performing as a professional team of inspectors who are proud of what they do and treat
your project as their own.
To be true to our Core Values, our Mission and our Operational Promises.
OUR EXPERIENCE
 We are team of professionals with many years of experience in all aspects of building, construction,
inspection and management:
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Over 70 years combined experience in all phases of construction.
Over 15 years of combined experience in all phases of building inspection.
Registered with the Pennsylvania Department of Labor and Industry.
Members of ICC, NFPA, IAEI, & NCP.
Certified with the International Code Council.
In depth understanding of the PA Uniform Construction Code.
Mandatory Continuing Education for all of our inspectors.
Minimum 10 years hands-on experience for all our team members.
WE GET IT…
After over 70 years combined construction background and over 15 years of professional inspection expertise,
we do understand the importance of not only timely performance, but also the impact of unpredictable
circumstances such as weather or any other un-foreseen issues.
When you and your project are facing a pressing dead line, nobody wants to see valuable time wasted waiting
for inspectors to show up on their own time! Time is money, and being on time means serving community and
creating more opportunity for more public investments.
We will provide knowledgeable team members at your job sites to perform PA Uniform Construction Code
Inspection in a timely and progressive fashion.
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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OUR MANAGEMENT
 John A. Marino
CEO (Chief Executive Officer)
Building Inspector
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CCO - Construction Code Official
BCO - Building Code Official
Certified Residential Building Inspection 10
Certified Residential Electrical Inspection 11
Certified Residential Mechanical Inspection 12
Certified Residential Plumbing Inspection 13
Certified Residential Energy Inspection 14
Certified Commercial Building Inspector 15
Certified Commercial Electrical Inspector 19
Certified Commercial Mechanical Inspector 20
Certified Commercial Plumbing 21
Certified Accessibility Inspector/Plans Examiner 23
Certified Commercial Building Plans Examiner 24
Certified Commercial Electrical Plans Examiner 25
Certified Building Code Official #3302
John is an accomplished local business owner known amongst his friends and clients for his honesty, excellent
craftsmanship, impeccable work ethics and his involvement with his community projects.
John was born and raised in Jessup, PA and has resided in nearby Mayfield, PA since 1996.
John has been involved in his own contracting business for the past 29 years. During that time, he had been personally
responsible for marketing, personnel and financial aspects of the business. Most importantly of all, John’s primary focus has
always been customer satisfaction. His attention to detail is particularly evident in his coordination of sub-contractors,
scheduling management and integrity of project design. Both his clients and his colleagues consider him to be a master
craftsman/contractor, as well as an experienced and thorough field inspector.
In addition to John's business experience and knowledge, he is also registered with the Pennsylvania Department of Labor
and Industry as a certified Construction Code Official and certified Building Code Official. He is also certified with the
International Code Council. Additionally, he currently holds the position of Residential Bank Inspector for Fidelity Bank serving
Northeastern PA. He is responsible for releasing funds through inspection of bank projects, ensuring all levels of construction
are completed to contract specification prior to the release of funding.
Throughout his 29 year career John has worked on many projects in almost every borough in Lackawanna County and
surrounding communities, such as Mid Valley Manor, Keystone College Observatory, General Dynamics, Mellow Park, and
some local restaurants and physicians’ offices. That is a great indication of John’s integrity, hard work and sense of ownership
in any project he is involved with.
Aside from his professional commitments, John is very passionate and proud of his involvement with his community
projects throughout the area. John’s strong commitment to his community has also been a priority for him. Perhaps his
greatest accomplishment has been volunteering his time as a lead foreman during the construction of Kids Corner Park in
Jessup. Under John’s direction, nearly 300 volunteers joined efforts to construct this unique playground setting, which has
since been utilized by countless children and families from throughout the area. His sense of civic duty is demonstrated by his
15 years of active membership with Mayfield Hose Company. Currently holding the position of Fire Chief, John has also held
the ranks of Engineer, Lieutenant and Assistant Chief, working his way to his current leadership role. With music as a personal
interest, John has become an avid guitar player. John credits his many successes to the love and support of his family. In their
Mayfield home that he personally constructed, John resides his wife Linda with their two daughters, Carly and Bianca
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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 Ken Marino
CEO (President)
Building Inspector
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CCO - Construction Code Official
BCO - Building Code Official
Certified Residential Building Inspection 10
Certified Residential Electrical Inspection 11
Certified Residential Mechanical Inspection 12
Certified Residential Plumbing Inspection 13
Certified Residential Energy Inspection 14
Certified Commercial Building Inspector 15
Certified Commercial Mechanical Inspector 20
Certified Commercial Plumbing Inspector 21
Certified Accessibility Inspector/Plans Examiner 23
Certified Commercial Mechanical Plans Examiner 26
Certified Commercial Plumbing Plans Examiner 27
Certified Building Code Official #3321
Ken Marino has worked in the contracting business for over 27 years. He not only has extensive hands-on
experience but throughout the years has gained comprehensive knowledge of all aspects of commercial and
residential construction, including projects involving new and existing construction. He has managed and directed
large cross-functional work forces, encompassing all requisite planning, design, and project completion
responsibilities. He performs plan review through engineer and architect data by interpreting and applying raw
design to projects.
Ken born and raised in Jessup, PA, Ken attended Valley View High School where he received the George
Schemel Award from 1978 through 1981 for excellence in power shop. Right out of high school he partnered in the
family contracting business, which has covered all facets of construction ranging from residential, to light industrial
and commercial. Ken studied Auto Cad drafting and design at Penn State University. He has the know how to
design and build from concept to turn key residential homes.
Throughout his career, Ken’s deep knowledge of construction procedures, processes and codes led him into
building administration of zoning and building inspections for his hometown borough from 1994 to 1998. Additionally,
he has developed and mastered his skills in extensive foundation and excavation disciplines, including full masonry
and plastering skill sets. Ken is armed with many more professional skills such as superior woodworking, carpentry,
operating heavy equipment, all-purpose welding, electrical, plumbing, heating ventilation and air conditioning.
Beside his hands-on experiences, he is certified with the International Code Council, Pennsylvania Department
of Labor, and International Association of Electrical Inspectors. As an inspector for many cities and municipalities,
Ken’s detail-oriented work ethic and very kind and positive behavior make him to be very popular among residents
and government officials in the many municipalities he works for. With a strong desire to expand his knowledge, Ken
continues to learn new aspects in all areas of his career through continuing education and seminars.
Ken Marino has developed a great passion and respect for the building industry. Whenever he has the
opportunity, he loves to pass on his knowledge, educating and developing others in the building and construction
trade. This selfless nature, coupled with his impeccable integrity, diligence and great positive attitude are just some
of the qualities that have earned him a great deal of respect both as a man and as a professional.
Ken, his wife Lynn and their family have been proud residents of Peckville, PA since 2004.
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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OUR SERVICES
 Plan Review, Inspections & Consulting as per Pennsylvania Uniform Construction Code for:
 Residential Building & Structure
 Commercial Building & Structure
 Accessibility
 Electrical
 Plumbing
 Mechanical
 Energy Conservation
 Fire Protection
 Building Safety
 Final & Complete Process
 Additional:
 Consultation on Understanding the Codes
 Managerial and staff plan review, explanation and clarity
 Interpretation of Codes
OUR TIME FRAME
 Plan Review:
 Residential; Will be complete within 3 to 4 business days.
 Non-Residential & Commercials; Will be complete within 7 to 9 business days.
 Inspections:
 We will be at your job site by 48 hours (2 business days) of your request.
 Occupancy Permits:
 Will be issued by 24 hours (within 1 business day) of approved final inspections.
 Our Inspection Team:
 Our clients will have access to our inspectors via our office and their mobile phones.
 Voice Messages, Text Messages & Emails:
 We will respond to all of our messages before end of the day or no later than 12 noon on next
day.
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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OUR PROFESSIONAL MEMBERSHIPS
 NEIC and its inspectors are proudly member of many professional organizations and associations
such as:
 ICC
International Code Council
 NFPA
National Fire Protection Association
 IAEI
International Association of Electrical Inspectors
 NCP
National Certification Program
 PCCA
Pennsylvania Construction Codes Academy
 Third Party Agency Certification
Commonwealth of Pennsylvania, Department of Labor & Industry
OUR COMMUNITY NETWORKING MEMBERSHIP
 NEIC is proudly member of our community networking groups such as;
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The Greater Carbondale Chamber of Commerce
The Scranton Chamber of Commerce
SOME OF OUR REFERENCES & TESTIMONIALS FROM OUR SATISFIED CLIENTS
 Professional Testimonials
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“John Marino has done pre-purchase inspections for numerous properties for us. His guidance has proven
invaluable. He helps work get done completely and in a timely manner which is uncommon in the
construction field. John is accountable and has integrity.”
Dipti Pancholy - Samdeep Inc, Archbald PA
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“John Marino is a professional. He has great interpersonal skills and a solid foundation in knowledge in
physics, electrical, structural engineering concepts required to make a project work correctly.
I recommend him without hesitation.”
Samir Pancholy - Samir B. Pancholy LLC. Clarks Summit, PA
 Character References
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Patrick Perih
Owner-Perih Contracting, Moosic, PA
(570)842-1399
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Sean Rist
Owner-Rist Construction, Olyphant, PA
(570)489-3731
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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FREQUENTLY ASKED QUESTIONS THAT WOULD SUPPORT OUR CLIENTS
A. General Information Questions:
 How does NEIC select their personnel?
 NEIC is seeking and welcoming people who are willing to stand by the company’s core values,
operational principles mission and focus.
 Detailed employment application including background disclosure.
 NEIC hold the right to perform background checks as well as reference verification.
 General interview with our management team selecting a person with positive behavior, team
attitude and interest in serving the public.
 Technical interview with our senior inspectors to reveal applicants understanding and experience
of Pennsylvania Uniform Construction Code and qualification evaluation of their credentials.
 Six months probationary period working under several senior inspectors working within different
Municipalities.
 Mandatory ten years in-the-field and hands-on construction experience for all NEIC technical
personnel.
 NEIC has a zero tolerance substance abuse policy.
 We are interested in people who operate with integrity and professionalism.
 What kind of technical support will NEIC provide for its team?
 NEIC has assigned a senior inspector accountable for research and reference working closely with
our management team and assisting our inspection team in the office as well as at the job site.
 We have extensive collection of up-to-date construction codes, reports, drawings and manuals
related to the building and construction industry.
 All of our inspectors carry smart cell phones capable of sending and receiving e-mails, documents
and pictures to support technical needs at the job site.
 NEIC has ability to provide essential information and guidance for adoption by all of the Cities and
Municipalities. This supporting information could deliver via fax, email or mail courier.
 What kind of training and education does the NEIC team receiving?
 NEIC team members will attend professional classes through the PCCA, “Pennsylvania
Construction Codes Academy” an organization providing Continuing Education on various
technical and administrative topics.
 Our team also attends seminars on “Construction Codes” conducted by pre-approved universities
or colleges.
 Does NEIC have a customer friendly website?
 Our web site is very friendly ad easy to navigate. Please view it at www.NEIC.us
 Pennsylvania State Construction Code regulations are available on our website for our clients’
review.
 We have links to educational and technical information and support to our clients.
 We have available a variety of construction forms for our clients’ convenience.
 We have provided direct email to one of our senior inspectors for any questions our clients may
have about their projects.
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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B. Processes & Scheduling Related Questions:
 How will NEIC review the plans?
 Plans will be recorded first in the City or Municipality.
 After recording, plans will be turned over to an experienced Plan Reviewer assigned by NEIC.
 Depending on the size of project NEIC might use more than one plan reviewer to expedite the
process.
 All notes and corrections will be noted and all correspondence will be recorded manually and
electronically.
 How will NEIC handle corrections and alterations to the plans?
 For speedy process any minor corrections to plans will be handled verbally via personal meeting or
phone conversation.
 All other plan review corrections will be noted, listed, organized and will be faxed or emailed to
the applicant or their agent.
 Will NEIC coordinate their services with the City and Municipalities code enforcement office?
 NEIC will perform its services in cooperation with the City or Municipality code enforcement office
and coordinate all code enforcement activities under their supervision.
 How NEIC coordinates their plan reviews and inspections with local regulations and codes?
 NEIC will perform all reviews of construction plans as well as the inspection of all the new structure,
additions or alterations of existing structures in any Cities or Municipalities in conformity with the
entire client’s adopted and existing regulations and codes.
 How will building permits be issued?
 Completion and release of the plan by plan review team.
 Contacting the owner or agency by the zoning officer about completion of their permit process,
cost and when they can pick up the permit.
 The permit will be issued in four copies;
- One for the owner or agent records.
- One copy for the inspector.
- One copy will be posted to the inspectors Log Book.
- One copy will remain in the City or Municipality records.
 The assigned inspector will record the status of all inspections and any possible corrections in their
copy.
 How inspections will be scheduled?
 Direct call to the zoning officer of the City or Municipality in which the work is being performed.
They will inform the assigned inspector.
 Direct call to our main office to inform the assigned inspector.
 Leaving a message after hours or weekends, our electronic/on-line answering system will forward
your message to our assigned emergency personnel via e-mail and text message to their cell
phone.
 For your convenience, we will provide our clients with our inspector’s direct cell phone.
 All non-emergency calls will be returned on the next business day.
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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 How will re-inspections be handled?
 Contractor or owner will complete the corrections listed on the inspection sticker or report.
 Contractor or owner will call in for re-inspection.
 The inspector will review the correction list at the job site for completion and accuracy of
corrections.
 There will be no additional fee for re-inspections.
 How will occupancy permits be issued?
 Within 5 days after all final inspections are passed and signed off by a NEIC inspector.
 NEIC will type up a certificate of occupancy for the property.
 NEIC will forward the occupancy permit to the City or Municipality for final review.
 Owner can pick up the certificate from the City or Municipality or make a request for the
certification to be mailed.
C. Customer Service Related questions:
 How will NEIC ensure consistency in all inspection throughout Cities and Municipalities?
 Each NEIC inspection team member is assigned to a senior inspector for performance evaluations
and delivery of correct inspections.
 In order to evaluate their professional behavior and performance, all of our new inspectors will be
placed with a City or Municipality for a six-month probationary period.
 All NEIC inspectors will participate in a mandatory monthly, technical meeting and review all new
or updated codes and regulations.
 NEIC is providing its inspection team with consistent inspection checklists to ensure continuity in
their field inspection performance.
 All inspection and technical team members are to attend a “Staff” meeting every Friday to evaluate
their performance and apply all necessary adjustments.
 NEIC inspection team will also attend seminars on “Construction Codes” conducted by preapproved universities or colleges.
 NEIC will be conducting annual performance reviews for all of its team members.
 Attendance of continuing education seminars is required for all inspectors working for NEIC.
 In addition, all of our team members are attending mandatory quarterly Personal Development
Seminars to sharpen their skills on effective communication, personal empowerment and general
interactions with others.
 How does NEIC guarantee work performance of its inspectors?
 All NEIC inspectors working in your Cities or Municipalities are directly accountable to answer to
the City or Municipality representatives as well as NEIC management.
 Your City or Municipality will have complete control over each inspector’s work performance within
UCC regulations and standards.
 NEIC has a strong customer service policy. In case of any inappropriate behavior or misconduct
from any NEIC inspector or administration team, appropriate disciplinary actions will be enforced.
 NEIC proudly practices an “Open Door” policy for its clients as well as its team members.
 How can a City or Municipality contact NEIC in case of emergencies during off hours?
 We will provide all the Cities and Municipalities with our inspectors’ and managers’ cell phone
numbers.
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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During after hours or weekends our electronic/on-line answering system will forward your message to
our assigned emergency personal via email and text message to their cell phone.
NEIC is prepared to provide emergency services 24 hours a day.
 What type of insurances will NEIC provide?
 NEIC will provide and maintain appropriate insurance coverage throughout any project. Cities and
Municipalities will be provided with a Certificate of Insurance listing the City or Municipality as a
Certificate Holder. NEIC is responsible and maintains the following insurance policies;
-Comprehensive General Liability
$1,000,000
-Errors & Omissions-Professional Liability
$1,000,000
-Automobile Liability
$500,000
-Worker's Compensation & Employers Liability Statutory
 NEIC shall be liable for any negligence committed by its inspectors, agents and employees while
conducting inspection activities for your City or Municipality.
 NEIC shall indemnify and hold harmless all of your City or Municipality’s agents, staff and
employees.
 Will NEIC support Cities and Municipalities with their Permit Issue processes?
 NEIC will provide your City or Municipality with all necessary permit applications, stickers and
certificates.
 There will be no additional fees to the City or Municipality.
 How will NEIC support and educate property owners about PA Uniform Construction Code and
processes?
 Complete library of up-to-date and current codebooks, zoning, construction laws and reference
materials will be available for public use at our office.
 NEIC has developed a wide selection of self-explanatory and user friendly handouts, charts and
supporting displays for informing and educating the public.
 In the near future all Pennsylvania State Construction Code regulations will be available at our
website for our clients’ review.
 We are at work on our website to post many links to educational and technical information to
support our clients and the public in general.
 We are at work on our website to post and make available a variety of construction forms for our
client’s convenience and public use.
 We will provide a direct email to one of our senior inspectors for any questions anybody would
have or any needs any of our clients might have about their projects.
Please do not hesitate to contact our office for any other questions or concerns you might have. We are here
to serve, assist and help you moving your projects forward to satisfy and integrate completion with proper
safety and compliance with the PA Uniform Construction Code.
We are local. We live local. We work local.
Thank you for your time, trust and your business.
With absolute respect
NEIC Management Team
© 2008 - All Rights Reserved - NorthEast Inspection Consultants, LLC.
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