1. health and fitness

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Welcome to the Adult Social Care
Training Brochure for Provider
Services for 2015 to 2016
This is a live online document. Please review regularly. Watch
this space for information on Care Act Implementation
training.
The courses in this brochure are aimed at the Adult Social Care workforce in East Sussex, including Independent
and Voluntary providers, Personal Assistants, Carers and County Council staff. Some courses are available to
other organisations though priority will be given to staff working in Health and Social care provider services.
You will find an extensive core provision of courses to meet the training needs of new staff on induction, existing
staff, and new or established managers.
Features of this brochure are:
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

The layout remains the same as last year
Clickable links will take you directly to courses
Qualifications available through East Sussex Qualification & Assessment Centre (ESQAC) are included
Courses are delivered by both internal and external trainers. All hold training or relevant qualifications and are
subject to a robust Quality Assurance process.
Although managers are responsible for nominating staff for courses, identifying training needs is a shared
responsibility. Staff should have access to this brochure so they can be fully involved with their own development
plans. This will enable everyone to make good use of supervision and appraisal sessions, and ensure staff can
access both recommended and specialist training which is appropriate for their job role and relevant for their
personal development.
To get the most out of your training day, make sure you know what the training is about before you get there! As
simple as it sounds, you will get a lot more from the training if you do a bit of background research first.
New courses are being added all the time so keep checking back regularly. We will from time to time email details
of new training so please make sure that we have your email address! If you change your email address,
make sure that you let us know. It is your responsibility to supply us with the correct contact details.
Date last reviewed:
Contact:
27th February 2015
Adult Social Care Training Team
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Contents
First Aid
7
Level 2 Food Safety in Catering
7
Fundamentals of Food Hygiene Refresher
7
Infection Control
7
Health & Safety
8
Lone Workers – Personal Safety Training
Staying Safe in the Workplace
Positively Managing Risk
Falls Prevention: Residential Care
Falls Prevention: Community Care
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Moving & Handling
13
Manual Handling of People - including hoists and bed care 1 day - Induction/Refresher combined ~
Domiciliary Care settings
13
Manual Handling of People - including hoists and bed care 1 day - Induction/Refresher combined ~
Residential Settings
15
Manual Handling Risk Assessor Four Day Course
17
Safeguarding Adults
18
Safeguarding Adults Training Pathway
Safeguarding Adults Basic Awareness
Safeguarding Adults Refresher
Safeguarding Adults Refresher (non-Residential)
Safeguarding and the Care Act 2014
Safeguarding Adults Trainer’s Forum
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Medication
25
Guide to Medication Training
Care & Control of Medicines for Care Homes: Foundation
Care & Control of Medicines for Care Homes: Refresher
Care & Control of Medicines for Care Homes: Intermediate
Assessors Workshop for Medication Handling (Residential Care)
Practical Competencies in Administering Medication: Foundation/Refresher (Domiciliary Care)
Safe Handling of Medicines: Intermediate (Domiciliary Care)
Assessing Staff Competency to Administer Medication (Domiciliary Care)
Food Safety & Nutrition
Malnutrition, Good Nutrition & Hydration
Care Planning & Recording
Support Planning in Residential Care
Support Planning for Care in the Client’s Home (Domiciliary Care and Personal Assistants)
Case Recording & Record Keeping
Person Centred Thinking
Dementia
Dementia Awareness
The Role of Communication & Positive Interaction
Equality, Diversity & Inclusion in Dementia Care
Responding Effectively to the Changing Behaviours of People with Dementia
The use of Medicines for Clients who have Dementia
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Dementia ~ Nutrition & Hydration
Engaging in Meaningful & Purposeful Activities
Dementia Forum
Learning Disability
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Introduction to Learning Disabilities
46
Learning Disability & Dementia
47
Working with People with Learning Disabilities who Self Injure
48
Posture & Respiratory Care for People with Learning & Complex Physical Difficulties
49
Positive Behavioural Support for People who present Challenging Behaviour: a modular training scheme
50
Basic Epilepsy Awareness Training
51
Personal Assistants (PAs) Training and Advice
Personal Assistants Training & Advice
PA Training Pathway
Personal Assistants (PAs) Training and further information
Induction to being a Personal Assistant
Risk Assessment and Positive Support Planning for PAs
Autism
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Autism Training Pathway
57
Autism – Basic Level
58
Autism – Higher Basic Level: Introduction to Autism
59
Autism – Intermediate Level: Understand how to Support Individuals with Autism
60
Autism – Social Narratives
61
Autism – Higher Intermediate Level: Promote Good Practice in the Support of Individuals with Autism
62
Mental Health
Mental Health Awareness
Understanding Depression
End of Life Care
Working in End of Life Care: An Introduction
End of Life Care: Planning for Future Care (Advance Care Planning)
End of Life Care: Managing Symptoms to Maintain Comfort & Wellbeing
End of Life Care: Care in the Last Few Days before Death & Coping with Loss & Grief
End of Life Care – E-Learning
Working with Older People
Gentle Exercises for Older People
The Ageing Process
Reminiscence
Equality
Promoting Inclusion: Equality & Diversity in Action
Working Positively with Lesbian, Gay, Bi-sexual & Transgender People
Breaking Down Barriers
Interpreting, Translation & Bi-lingual Advocacy – Cross Cultural Communication
Dignity
Dignity in Care
Mental Capacity Act
Introduction to the Mental Capacity Act
Assessing Under the Mental Capacity Act
Mental Capacity Act: Who Decides?
Deprivation of Liberty Safeguards
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Introduction to DoLS
DoLS Update
Managing Challenging Behaviour
Introduction to Working with Challenging Behaviour
Communication & Engagement
Communication Methods: An Introduction
Person Centred Communication
Graphic Facilitation
Active Support
Basic British Sign Language
Intensive Interaction ~ An Approach Towards Communication
Healthcare & Conditions
Long Term Health Conditions
Combined Diabetes & Multiple Sclerosis
Combined Parkinson’s Disease & Motor Neurone Disease
Combined Stroke & Epilepsy
Continence Product Training
Catheter Care
Bowel Care
Venue addresses for NHS Continence courses
Additional Continence Training
Bladder & Bowel training for RGNs
Hoarding Awareness
Alcohol Identification and Brief Advice (IBA) Course
Fuel Poverty and Health Awareness e-learning course
Management
National Minimum Data Set
Being Assertive: Avoiding Conflict
Induction, Supervision & Appraisals
Managing Personal Effectiveness (Time & Stress)
Qualifications
EAST SUSSEX QUALIFICATION & ASSESSMENT CENTRE (ESQAC)
Funding for Qualification & Credit Framework Qualifications
Care Certificate
Level 2 Award in Supporting Individuals with Learning Disabilities (QCF)
Level 2 Certificate in Supporting Individuals with Learning Disabilities (QCF)
Level 3 Award in Supporting Individuals with Learning Disabilities (QCF)
Level 3 Certificate in Supporting Individuals with Learning Disabilities (QCF)
Level 2 Diploma in Health and Social Care (Adults) for England, (QCF)
Level 3 Diploma in Health and Social Care (Adults) for England (QCF)
Level 2 Award in Awareness of Dementia (QCF)
Level 3 Award in Awareness of Dementia (QCF)
Level 2 Certificate in Dementia Care (QCF)
Level 3 Certificate in Dementia Care (QCF)
Level 2 Award in Awareness of End of Life Care (QCF)
Level 3 Award in Awareness of End of Life Care (QCF)
Level 2 Award in Awareness of Stroke Care (QCF)
Level 2 Award in the Awareness of the Mental Capacity Act 2005 (QCF)
Level 2 Award in the Prevention and Control of Infection (QCF)
Level 2 Diploma in Business Administration (QCF)
Level 3 Diploma in Business Administration (QCF)
Level 4 Diploma in Business Administration (QCF)
Level 2 Diploma in Customer Service (QCF)
Level 3 Diploma in Customer Service (QCF)
ILM Leadership and Management Qualifications
Level 3 Award in Assessing Competence in the Work Environment
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Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice
Functional Skills: English
Functional Skills: Information Communication Technology (ICT)
Functional Skills: Maths
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APPLICATION FORM FOR QCF QUALIFICATIONS
140
E-Learning and other Learning Resources
142
Useful websites
143
Do you train or develop your own staff?
143
Terms and Conditions
144
Accessibility Information
145
How to book
146
Adverse Weather
147
Contact Us
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First Aid
East Sussex County Council is no longer providing First Aid training to external organisations as part of this
programme. Previously we have commissioned Freedom Leisure to provide this, details below:
Freedom Leisure First Aid Training
First Aid training can also be accessed at a fee from the East Sussex County Council Corporate Training Team,
details below:
Phone: 01323 747102
Email: [email protected]
Local training providers can also be found online.
Level 2 Food Safety in Catering
East Sussex County Council is no longer providing Level 2 Food Safety in Catering training to external
organisations as part of this programme. Previously we have commissioned David Taylor Training and Lin Talbot
Training to provide this, details below:
David Taylor Training
Lin Talbot Training
Local training providers can also be found online.
Fundamentals of Food Hygiene Refresher
East Sussex County Council is no longer providing Fundamentals of Food Hygiene Refresher training to external
organisations as part of this programme. Previously we have commissioned David Taylor Training to provide this,
details below:
David Taylor Training
This training is also provided for a charge by Brighton & Hove City Council. They can be contacted on:
01273 294416 or 01273 294491
email [email protected]
www.brighton-hove.gov.uk/foodsafety
Local training providers can also be found online.
Infection Control
East Sussex County Council is no longer providing Infection Control training to external organisations as part of this
programme. Previously we have commissioned David Taylor Training to provide this, details below:
David Taylor Training
Local training providers can also be found online.
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Health & Safety
Lone Workers – Personal Safety Training
This course is suitable for
Qualification and Academic Credits
PCF domains
Staff in ASC provider services who
undertake lone working
n/a
1 Professionalism
5 Knowledge
7 Intervention & Skills
n/a
Qualification and Academic Credits
Aim:
To enable delegates to understand the risks associated with lone working in a social care environment and support
them to deal with safety issues as they arise.
Outcomes:
By the end of this session it is anticipated you will be able to:

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
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



Recognise the potential risks posed by lone working including environmental risks and those associated
with the protected characteristics of workers
Recognise the early signs/signals of potential aggression or violence
Identify appropriate disengagement, de-fusing and de-escalating strategies
Recognise your responsibility for ensuring your own safety when lone working
State the policies and procedures in place to ensure safety
Be aware of the new LWMS and how it will contribute to your personal safety if used correctly
Describe and use reporting systems for incidents, accidents and near misses
Be aware of the post incident support in place
Recognise how and when to undertake formal risk assessments for lone working
Venue
Date
Times
BPE Business Connections, 15 October 2015
9.30-4.30
Eastbourne
Cooden Beach Hotel,
9th June 2015
9.30-4.30
Bexhill-on-Sea
Click here to read our charging policy for non-attendance
Nomination form
Page 8 of 147
Health & Safety
Staying Safe in the Workplace
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Management of Health and Safety at
Work Regulations 1999.
HSC027, HSC037
Standards 1, 13
Aim:
This course enables staff to explore issues of personal safety, and how to respond to aggressive incidents.
Outcomes:
By the end of this course you will be able to:
 Identify potentially threatening situations.
 Consider ways of coping with aggressive behaviours.
 Describe strategies for diffusing threatening situations.
Venue
Date
Times
th
East Sussex Training &
12 November 2015
9.30am – 4.30pm
Development Centre,
Eastbourne
Wellshurst Golf Club,
23rd April 2015
9.30am – 4.30pm
Hellingly
Click here to read our charging policy for non-attendance
Nomination form
Page 9 of 147
Health & Safety
Positively Managing Risk
This course is suitable for
When should you do this course?
National/local directive
Staff working in Older People’s Services
Following induction
Common Core principles to promote Self
Directed Support.
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
LD 205 DEM 304 HSC 2031
LD 305 HSC 3066
1, 3, 5, 7, 9, 10, 13, 14
Aim:
To give participants an overview of risk in older people’s care, how this may balance with rights and consider
strategies for risk management.
Outcomes:
By the end of this course you will be able to:
 Identify the types of situations which may present a risk to older people in a care setting or in their own
homes.
 Determine how to balance the right to take risks against responsibility to self, others and those who provide
care services.
 Explain rights in relation to consent and the Mental Capacity Act 2005.
 Describe the process and benefits of robust risk assessments which also address dignity issues.
Venue
Date
Times
BPE Business
Connections, Eastbourne
17th December 2015
9.30am – 4.30pm
rd
Sussex Exchange,
23 June 2015
Hastings
23rd March 2016
9.30am – 4.30pm
Uckfield Civic Centre,
Uckfield
16th September 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 10 of 147
Health & Safety
Falls Prevention: Residential Care
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people who are at risk
of falls in a residential care setting
After induction
NICE clinical guideline 161
NSF St 6 Falls (2008).
MH 204 HSC 2002 HSC 3003
1, 3, 5, 7, 10, 13, 14
Aim:
To introduce care staff working with people who are at risk of falls to the common causes of falls and how we can
help prevent them.
Outcomes:
By the end of this course it is anticipated you will be able to:
 Explain the physical and psychological consequences that may result from a person experiencing a fall.
 Identify risk factors which can contribute to falls.
 List preventative measures relating to osteoporosis.
 State what to look for when risk assessing in relation to falls.
 Describe the actions to take when reversible risk factors have been identified.
 State the process to carry out following a fall.
 Apply falls prevention to own area of work.
Venue
East Sussex Training &
Development Centre,
Eastbourne
Sussex Exchange,
Hastings
Date
16th April 2015
26th August 2015
20th January 2016
29th October 2015
9th March 2016
Times
9.30am – 1pm
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 11 of 147
Health & Safety
Falls Prevention: Community Care
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people who are at risk
of falls in a community care setting
After induction
NICE clinical guideline 161
NSF St 6 Falls (2008).
MH 204 HSC 2002 HSC 3003
1, 3, 5, 7, 10, 13, 14
Aim:
To introduce care staff working with people who are at risk of falls to the common causes of falls and how we can
help prevent them.
Outcomes:
By the end of this course it is anticipated you will be able to:
 Explain the physical and psychological consequences that may result from a person experiencing a fall.
 Identify risk factors which can contribute to falls.
 List preventative measures relating to osteoporosis.
 State what to look for when risk assessing in relation to falls.
 Describe the actions to take when reversible risk factors have been identified.
 State the process to carry out following a fall.
 Apply falls prevention to own area of work.
Venue
East Sussex Training &
Development Centre,
Eastbourne
Sussex Exchange,
Hastings
Date
Times
8th July 2015
10th February 2016
9.30am – 1pm
11th November 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 12 of 147
Moving & Handling
The Manual Handling training provision is currently under review and further dates for this and other
Manual Handling courses will be made available soon.
Manual Handling of People - including hoists
and bed care 1 day - Induction/Refresher
combined ~ Domiciliary Care settings
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards:
For further info see:
www.skillsforcare.org.uk
Staff involved in the moving and handling
of people in their own homes.
Manual handling training should be
received during induction period and
updated on a regular basis. Some
learners will require update training more
frequently than others, this will depend
on their roles/responsibilities and their
individual learning styles.
Health & Safety at Work Act, 1974
ESCC ASC Moving & Handling Policy
ESCC Moving & Handling Policy for
Corporate Providers
NBE Standards in Manual Handling
HSC 2002, HDC 2028
1, 3, 5, 10, 13
Pre-requisites for joining this course
This course contains both theory based content and practical activities. All learners will be expected to read
and summarise documents, participate in small group and whole class discussions and write down key facts
for assessment purposes. For the practical element participants attending should be fit, dressed
appropriately and able to fully participate.
Aim
To provide all learners with an overview of current legislation, policies and procedures relevant to the safer
manual handling of people. To learn how injuries can occur and to observe then demonstrate a wide range
of safer manual handling techniques and the use of equipment that can help to reduce the risk of injury both
to the carer and the person being cared for.
Outcomes
By the end of this session it is anticipated you will be able to:
 Name the key legislation relevant to the safer moving and handling of people and explain how this
relates to your own practice.
 Identify and check a wide range of different pieces of manual handling equipment and describe how it
may be used in the safer moving and handling of people.
 Demonstrate undertaking a mobility assessment, a variety of sit to stand techniques using various
different pieces of equipment, a variety of different techniques for moving and handling a client in bed,
how to deal with a falling/fallen person, how to complete a sling/hoist equipment check and use a
sling and hoist to safely transfer a person from bed to chair.
 State where to go to access further guidance, help and support.
Page 13 of 147
Venue
Grangemead, Hailsham
Date
13th April 2015
27th May 2015
22nd June 2015
Times
9.15am – 4.30pm
Page 14 of 147
Moving & Handling
The Manual Handling training provision is currently under review and further dates for this and other
Manual Handling courses will be made available soon.
Manual Handling of People - including hoists
and bed care 1 day - Induction/Refresher
combined ~ Residential Settings
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards:
For further info see:
www.skillsforcare.org.uk
Staff involved in the moving and handling
of people in residential care settings
Manual handling training should be
received during induction period and
updated on a regular basis. Some
learners will require update training more
frequently than others, this will depend
on their roles/responsibilities and their
individual learning styles.
Health & Safety at Work Act, 1974
ESCC ASC Moving & Handling Policy
ESCC Moving & Handling Policy for
Corporate Providers
NBE Standards in Manual Handling
HSC 2002, HDC 2028
1, 3, 5, 10, 13
Pre-requisites for joining this course
This course contains both theory based content and practical activities. All learners will be expected to read
and summarise documents, participate in small group and whole class discussions and write down key facts
for assessment purposes. For the practical element participants attending should be fit, dressed
appropriately and able to fully participate.
Aim
To provide all learners with an overview of current legislation, policies and procedures relevant to the safer
manual handling of people. To learn how injuries can occur and to observe then demonstrate a wide range
of safer manual handling techniques and the use of equipment that can help to reduce the risk of injury both
to the carer and the person being cared for.
Outcomes:
By the end of this session it is anticipated you will be able to:
 Name the key legislation relevant to the safer moving and handling of people and explain how this
relates to your own practice.
 Identify and check a wide range of different pieces of manual handling equipment and describe how it
may be used in the safer moving and handling of people.
 Demonstrate undertaking a mobility assessment, a variety of sit to stand techniques using various
different pieces of equipment, a variety of different techniques for moving and handling a client in bed,
how to deal with a falling/fallen person, how to complete a sling/hoist equipment check and use a
sling and hoist to safely transfer a person from bed to chair.
 State where to go to access further guidance, help and support.
Page 15 of 147
Venue
Grangemead, Hailsham
Date
2nd April 2015
20th May 2015
19th June 2015
Times
9.15am – 4.30pm
Page 16 of 147
Moving & Handling
The Manual Handling training provision is currently under review and further dates for this and other
Manual Handling courses will be made available soon.
Manual Handling Risk Assessor Four Day Course
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards.
For further info see:
www.skillsforcare.org.uk
Experienced Health and Social Care
workers that have responsibility for
completing manual handling risk
assessments within their organisation.
This course is for experienced health and
social care workers.
Health & Safety at Work Act, 1974
ESCC ASC Moving & Handling Policy
ESCC Moving & Handling Policy for
Corporate Providers
NBE Standards in Manual Handling
HSC 2002, HDC 2028
1, 3, 5, 10, 13
Pre-requisites for joining this course
This course contains both theory based content and practical activities. All learners will be expected to read
and summarise documents, participate in small group and whole class discussions and write down key facts
for assessment purposes. For the practical element participants attending should be fit, dressed
appropriately and able to fully participate.
Aims
To provide all learners with an overview of current legislation, policies and procedures relevant to safer
manual handling of people and to develop the skills required to be able to create a suitable risk assessment
and manual handling plan.
Outcomes
By the end of this course it is anticipated you will be able to:
 Name the key legislation relevant to the safer moving and handling of people and explain how this
relates to creating a manual handling risk assessment.
 Identify and check a wide range of different pieces of manual handling equipment and describe how it
may be used in the safer moving and handling of people.
 Demonstrate undertaking a mobility assessment, a variety of sit to stand techniques using various
different pieces of equipment, a variety of different techniques for moving and handling a client in bed,
how to deal with a falling/fallen person, how to complete a cling/hoist equipment check and used a
sling and hoist to safely transfer a person from bed to chair, how to create a manual handling risk
assessment and using a risk assessment tool to analyse risk.
 State where to go to access further guidance, help and support.
Venue
Grangemead, Hailsham
Date
5th, 12th, 19th and 26th May
2015
Times
9.15am – 4.30pm
Page 17 of 147
Safeguarding Adults
Safeguarding Adults Training Pathway
Please use this diagram to make sure you are applying for the course that suits your requirements:
Note Taking for
Administrators
(1 day)
Care Certificate
Mental Capacity Act
Awareness
(1.5hrs)
Level 1
Introduction to the Mental
Capacity Act 2005
(1/2 day)
Level 2
Assessing under the Mental
Capacity Act
(1 day)
Level 3
Mental Capacity Act: Who
Decides?
(1 day)
Kwango –e-learning (for all staff)
 Safeguarding Adults
 Safeguarding Children
 Mental Capacity Act
 Deprivation of Liberty Safeguards
Safeguarding Adults
Awareness course
(1day)
All Staff
Safeguarding and the Care Act
2014
Making Enquiries
(1/2 day)
Anti-Social Behaviour, Hate
Crime
(1/2 day)
Safeguarding Adults
Refresher workshop
(1/2 day)
Level 1
Introduction to Deprivation of
Liberty Safeguarding
(1/2 day)
Level 2
Deprivation of Liberty
Safeguarding Updates
(1/2 day)
Domestic Abuse: Recognition
and Response and DASH
(1 day)
LSCB course
Safeguarding Trainers Forum
(3 x Yearly)
Page 18 of 147
Safeguarding Adults
Safeguarding Adults Basic Awareness
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
As part of your Induction, and afterwards
as required
The Care Act 2014; Sussex multi-agency
Procedures
SHC 24, SHC 34, HSC 024
1, 3, 10, 11, 13
Aim:
To raise awareness of adult protection amongst care staff and familiarise participants with the Sussex multiagency Procedures.
Outcomes:
By the end of this course, it is anticipated you will be able to:
 Identify types of abuse and neglect.
 Describe risk factors.
 Explain your role and responsibilities around safeguarding.
 Recognise adult protection concerns and respond appropriately.
Venue
Cooden Beach Hotel,
Bexhill-on-Sea
Date
Times
th
11 May 2015
30th September 2015
9.30am – 4.30pm
1st June 2015
22nd October 2015
East Sussex Training &
19th November 2015
9.30am – 4.30pm
th
Development Centre,
14 December 2015
Eastbourne
11th January 2016
11th February 2016
14th March 2016
20th April 2015
Wellshurst Golf Club,
25th June 2015
9.30am – 4.30pm
Hellingly
8th September 2015
Click here to read our charging policy for non-attendance
Nomination form
Page 19 of 147
Safeguarding Adults
Safeguarding Adults Refresher
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
As required by your service
The Care Act 2014; Sussex multi-agency
Procedures
Level 2,3 Diploma in Health and Social
Care(Adults) Unit HSC 024
Level 2,3 certificate in Preparing to work
in Adult Social Care Unit 204
10,11
Aim:
To update knowledge and skills of Safeguarding Adults in line with current policy and practice.
Outcomes:
By the end of this course you will be able to:
 Identify different forms of abuse and neglect.
 Know how to recognise signs of abuse.
 Describe risk factors.
 Understand the National and Local context of safeguarding and protection from abuse.
 Explain the role and responsibilities of the alerter.
Venue
Cooden Beach Hotel,
Bexhill-on-Sea
Date
Times
18th November 2015
9.30am – 12.30pm
9th March 2016
1st May 2015
2nd July 2015
East Sussex Training &
30th July 2015
Development Centre,
13th August 2015
9.30am – 12.30pm
Eastbourne
8th October 2015
3rd December 2015
11th February 2016
23rd March 2016
East Sussex Training &
24th April 2015
Development Centre,
4th June 2015
1.30pm – 4.30pm
Eastbourne
16th December 2015
Uckfield Civic Centre,
17th June 2015
Uckfield
27th January 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 20 of 147
Safeguarding Adults
Safeguarding Adults Refresher (nonResidential)
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers who support
people in their own home.
As required by your service
The Care Act 2014; Sussex multi-agency
Procedures
Level 2,3 Diploma in Health and Social
Care(Adults) Unit HSC 024
Level 2,3 certificate in Preparing to work
in Adult Social Care Unit 204
10,11
Aim:
To update knowledge and skills of Safeguarding Adults in line with current policy and practice.
Outcomes:
By the end of this course you will be able to:
 Identify different forms of abuse and neglect.
 Know how to recognise signs of abuse.
 Describe risk factors.
 Understand the National and Local context of safeguarding and protection from abuse.
 Explain the role and responsibilities of the alerter.
Venue
Cooden Beach Hotel,
Bexhill-on-Sea
Date
Times
15th April 2015
16th July 2015
9th September 2015
28th October 2015
14th January 2016
9.30am – 12.30pm
East Sussex Training &
Development Centre,
9.30am – 12.30pm
Eastbourne
East Sussex Training &
Development Centre,
19th May 2015
1.30pm – 4.30pm
Eastbourne
East Sussex Training &
Development Centre,
25th February 2016
2pm – 5pm
Eastbourne
Uckfield Civic Centre,
Uckfield
23rd September 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 21 of 147
Safeguarding Adults
Safeguarding and the Care Act 2014
This session is suitable for
Qualification and Academic Credits
PCF domains
For all staff ,who may be asked to support individuals
who are subject to safeguarding enquiries, or who
need an awareness of the changes implemented by
the Care Act as part of their role or responsibilities
SHC 24 /34: Principles for implementing duty of care
in Health and Social Care
HSC 024:
Principles of Safeguarding and
Protection in Health and Social Care
1 Professionalism
2 Values and Ethics
3 Diversity
4 Rights, Justice and Economic Wellbeing
5 Knowledge
6 Critical Reflection and Analysis
7 Intervention & Skills
8 Context and Organisations
9 Professional Leadership
Aim:
To update your knowledge and skills following the implementation of the Care Act 2014 and launch of the
revised Sussex multiagency policy and procedures March 2015.
Outcomes:
By the end of this session, it is anticipated you will be able to:



Evaluate the changes to Safeguarding Practice as a result of the implementation of the Care Act
2014
Familiarise yourself with the revised Sussex multiagency policy and procedures
Understand how Making Safeguarding Personal supports an individual to achieve Safeguarding
outcomes
Venue
BPE Business
Connections, Eastbourne
BPE Business
Connections, Eastbourne
East Sussex Training &
Development Centre,
Eastbourne
Date
14th May 2015
21st May 2015
13th October 2015
2nd November 2015
13th January 2016
28th January 2016
7th March 2016
9th March 2016
14th May 2015
21st May 2015
13th October 2015
2nd November 2015
13th January 2016
28th January 2016
7th March 2016
9th March 2016
9th April 2015
16th April 2015
20th April 2015
Times
9.30am - 12.30pm
1.30pm - 4.30pm
1.30pm - 4.30pm
Page 22 of 147
27th April 2015
11th May 2015
26th May 2015
28th May 2015
15th June 2015
23rd June 2015
25th June 2015
30th June 2015
East Sussex Training &
Development Centre,
13th May 2015
2pm – 5pm
Eastbourne
Click here to read our charging policy for non-attendance
Nomination form
Page 23 of 147
Safeguarding Adults
Safeguarding Adults Trainer’s Forum
This forum is suitable for
When should you do this course?
National/local directive
Trainers who provide Safeguarding
Adults training to health and social care
staff in East Sussex.
To keep up to date with developments in
Safeguarding policy & legislation, and
share good practice regarding training.
Sussex Multi - Agency Policy and
Procedures for Safeguarding Adults; The
Care Act 2014
Aim:
To update your Safeguarding Adults knowledge and training programmes in line with both local and national
developments and practice, including MCA and DOLS activity. To ensure some standardisation and
consistency of approach to Safeguarding Adults training across East Sussex.
Outcomes:
By the end of this forum you will be able to:
 Deliver Safeguarding Adults training in East Sussex in line with local policy, procedure and practice.
 Identify legal and policy updates, as appropriate to Safeguarding Adults activity in East Sussex.
 Review training resources that other members of the forum have used and found helpful.
Venue
Date
Times
BPE Business
Connections, Eastbourne
16th September 2015
1.30pm – 4.30pm
East Sussex Training &
Development Centre,
2nd March 2016
1.30pm – 4.30pm
Eastbourne
Uckfield Civic Centre,
Uckfield
1st December 2015
1.30pm – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 24 of 147
Medication
Guide to Medication Training
Please use this diagram and the learning outcomes for each course to make sure you are applying for the course
that suits your needs.
Foundation Training
For staff who are required to administer medication
Care and Control of Medicines for Care Homes: Foundation
(Delivered by Opus Pharmacy Services)
OR
Practical Competencies in Administering Medication (Domiciliary / Home Care)
Foundation/Refresher
(Delivered by Prescription Training)
Refresher Training
For staff who require a medication refresher (recommended every 2 years)
Care and Control of Medicines for Care Homes: Refresher
(Delivered by Opus Pharmacy Services)
OR
Safe Handling of Medicines Intermediate (Domiciliary / Home Care)
(Delivered by Prescription Training)
Intermediate Training
For staff wishing to progress their knowledge beyond Foundation level:
Care and Control of Medicines for Care Homes: Intermediate
(Delivered by Opus Pharmacy Services)
OR
Safe Handling of Medicines Intermediate (Domiciliary / Home Care)
(Delivered by Prescription Training)
Assessing Competency
For Managers and seniors who have a role in assessing staff competency:
Assessors Workshop for Medication Handling (Residential Care)
(Delivered by Opus Pharmacy Services)
OR
Assessing Staff Competency to Administer Medication (Domiciliary / Home Care)
(Delivered by Prescription Training)
Managing Medicines for Clients with Dementia
For staff supporting people with dementia and
wishing to progress knowledge beyond foundation level
Page 25 of 147
Medication
Care & Control of Medicines for Care Homes:
Foundation
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Any staff member who is required to
administer medication in a care home.
Prior to administering medications
Health and Social Care Act 2008
ASM34 Administer medication to
individuals, and monitor the effects
HSC3047 Support use of medication in
social care settings
1, 3, 10, 13, 14
Aim:
To consider all aspects of administration and handling of medicines in the care home setting following the
Skills for Care knowledge sets for medication.
Outcomes:
By the end of this course you will be able to:
 List safe procedures for handling medication.
 Explain how to administer medicines safely and effectively.
 Describe how to use and maintain medication records.
 Recognise and avoid potential problems with medicines.
N.B A comprehensive workbook is issued to all delegates. At the end of the course, the delegates
will sit a short assessment. On successful completion of the assessment, they are awarded a
certificate.
Venue
East Sussex Training &
Development Centre,
Eastbourne
Sussex Exchange,
Hastings
Date
Times
14th April 2015
17th July 2015
9.30am – 12.30pm
th
7 January 2016
11th June 2015
17th November 2015
9.30am – 12.30pm
th
13 May 2015
Uckfield Civic Centre,
1st October 2015
9.30am – 12.30pm
Uckfield
23rd February 2016
Click here to read our charging policy for non-attendance
Nomination form
Page 26 of 147
Medication
Care & Control of Medicines for Care Homes:
Refresher
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Any staff member who has been
previously trained and requires a
refresher.
Two yearly refresher recommended
Health and Social Care Act 2008
ASM34 Administer medication to
individuals, and monitor the effects
HSC3047 Support use of medication in
social care settings
1, 3, 10, 13, 14
Aim:
To enable you to refresh your knowledge and skills around safe practice with medication.
Outcomes:
By the end of this course you will be able to:
 Describe procedures for handling medicines.
 Discuss guidelines and legislation with regard to medication handling.
 Identify potential problems with medicines and how to avoid / overcome them.
N.B A comprehensive workbook is issued to all delegates. At the end of the course, the delegates
will sit a short assessment. On successful completion of the assessment, they are awarded a
certificate.
Venue
Date
Times
th
ESDA, Eastbourne
10 March 2016
9.30am – 12.30pm
Sussex Exchange,
19th May 2015
Hastings
26th November 2015
9.30am – 12.30pm
st
Uckfield Civic Centre,
1 July 2015
Uckfield
19th January 2016
9.30am – 12.30pm
Wellshurst Golf Club,
Hellingly
7th October 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 27 of 147
Medication
Care & Control of Medicines for Care Homes:
Intermediate
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Team leaders and seniors involved with
medication handling
Staff wishing to progress their knowledge
beyond foundation level
Following foundation medication training
Health and Social Care Act 2008
ASM34 Administer medication to
individuals, and monitor the effects
HSC3047 Support use of medication in
social care settings
1, 3, 10, 13, 14
Outcomes:
By the end of this course you will be able to:
 State the roles, responsibilities and boundaries of all workers with regard to safe handling of medicines.
 Explain the importance of noting and reporting any changes to the client following administration of
medicines.
 Recognise the importance of different types of medication.
 Demonstrate knowledge of all the procedures required to ensure safe handling of medicines at a senior
level.
N.B. A comprehensive workbook is issued to all delegates. At the end of the course, the delegates
will sit a short assessment. On successful completion of the assessment, they are awarded a
certificate.
Venue
Date
Times
East Sussex Training &
Development Centre,
14th April 2016
1.30pm – 4.30pm
Eastbourne
Sussex Exchange,
16th June 2015
Hastings
1st February 2016
9.30am – 12.30pm
Uckfield Civic Centre,
Uckfield
1st October 2015
1.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 28 of 147
Medication
Assessors Workshop for Medication Handling
(Residential Care)
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Managers and seniors who have a role in
assessing staff competency.
You must be familiar with medication
procedures before attending this course.
Prior to assessing competencies in
medication handling
Health and Social Care Act 2008
ASM34 Administer medication to
individuals, and monitor the effects
HSC3047 Support use of medication in
social care settings
1, 2, 3, 10, 13, 14
Please note: you must be familiar with medication procedures before attending this course.
Aims:
To provide supervisors with the means to effectively manage front line staff who assist clients with the
administration of medication.
Outcomes:
By the end of this course you will be able to:
 Review a competency assessment.
 Explain basic coaching principles.
 Complete an assessment of competence.
 Describe the process of incident management.
Venue
Date
Times
East Sussex Training &
Development Centre,
30th April 2015
9.30am – 12.30pm
Eastbourne
15th March 2016
Sussex Exchange,
24th June 2015
Hastings
13th October 2015
9.30am – 12.30pm
Uckfield Civic Centre,
8th September 2015
Uckfield
11th February 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 29 of 147
Medication
Practical Competencies in Administering
Medication: Foundation/Refresher
(Domiciliary Care)
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Care/support workers
Prior to administering medication or for a
refresher
Health and Social Care Act 2008
ASM 34
HSC3047
1, 3, 10, 13, 14
Aims
A half day practical course suitable for support workers who are new to giving medication or as a refresher
for workers who have been giving medication for a number of years.
Outcomes:
By the end of this course you will be able to:
 Demonstrate how to record medicines taken on time.
 Explain which medicines are ‘time critical’.
 Demonstrate how to record medicines taken late.
 Demonstrate how to record refused medicines.
 Demonstrate how to record flexible doses.
 Demonstrate how to record ‘when required’ doses.
 Demonstrate how to administer medicines from monitored dosage packs.
 Demonstrate how to administer medicines from original packs.
N.B Attendees will receive a workbook accredited by the Royal Pharmaceutical Society of Great
Britain providing Outcomes for QUALIFICATION & CREDIT FRAMEWORK unit 3047 ‘Support the use
of Medication in Social Care Settings’.
Venue
Date
Times
th
30 September 2015
ESDA, Eastbourne
2nd March 2016
9.30am – 1.30pm
th
7 May 2015
3rd August 2015
Sussex Exchange,
29th October 2015
9.30am – 1.30pm
Hastings
4th January 2016
31st March 2016
4th September 2015
Uckfield Civic Centre,
27th November 2015
9.30am – 1.30pm
Uckfield
5th February 2016
16th April 2015
Wellshurst Golf Club,
3rd June 2015
9.30am – 1.30pm
rd
Hellingly
3 July 2015
9th December 2015
Click here to read our charging policy for non-attendance
Nomination form
Page 30 of 147
Medication
Safe Handling of Medicines: Intermediate
(Domiciliary Care)
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Team leaders and seniors involved with
medication handling.
Staff wishing to progress their knowledge
beyond foundation level.
Following foundation medication training
Health and Social Care Act 2008
ASM34
HSC3047
1, 2, 3, 10, 13, 14
Please note: you must be familiar with medication procedures before attending this course.
Aims
A half day practical course for learners who have already attended the ‘Practical Competencies in
Administering Medication’ workshop.
Outcomes:
By the end of this course you will be able to:
 Demonstrate how to administer oral liquids using oral syringes.
 Demonstrate how to apply topical medicines.
 Demonstrate how to apply transdermal patches.
 Demonstrate how to administer inhalers and nebulizers.
 Demonstrate how to instil eye drops.
Venue
Bellbrook Centre, Uckfield
Sussex Exchange,
Hastings
Uckfield Civic Centre,
Uckfield
Date
20th November 2015
6th May 2015
22nd October 2015
16th February 2016
Times
9.30am – 1.30pm
9.30am – 1.30pm
30th June 2015
9.30am – 1.30pm
2nd April 2015
Wellshurst Golf Club,
14th September 2015
9.30am – 1.30pm
Hellingly
13th January 2016
Click here to read our charging policy for non-attendance
Nomination form
Page 31 of 147
Medication
Assessing Staff Competency to Administer
Medication (Domiciliary Care)
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Managers and seniors who have a role in
assessing staff competency.
Learners must have already attended
‘Practical Competencies in Administrating
Medication’
Prior to assessing competencies in
medication handling.
Health and Social Care Act 2008
ASM34
HSC3047
1, 2, 3, 10, 13, 14
Please note: you must be familiar with medication procedures before attending this course.
Aims:
To provide supervisors with the means to effectively manage frontline staff who assist clients with the
administration of medication.
Outcomes:
By the end of this course you will be able to:
 Describe the competency checks CQC require staff to have had before they can administer medication.
 Describe how to use competency assessment checklists for direct observation.
 State the limitations of using direct observation to assess staff competency and explain what other
methods are available.
 Explain what support to give those who fail the practical competencies course and what the next steps
are.
 Explain how to use root cause analysis to investigate medication errors.
 Explain how to set up a learning management system for dealing with medication errors.
 Explain how to manage medicines around mealtimes.
Venue
Date
14th March 2016
15th June 2015
Times
ESDA, Eastbourne
9.30am – 1.30pm
Sussex Exchange,
Hastings
10th December 2015
9.30am – 1.30pm
Uckfield Civic Centre,
Uckfield
18th September 2015
9.30am – 1.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 32 of 147
Food Safety & Nutrition
Malnutrition, Good Nutrition & Hydration
This course is suitable for
When should you do this course?
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
As part of induction
DEM 302, HSC 2014
1, 8
Aim:
To increase understanding of healthy eating and what constitutes a nutritionally balanced diet, including the
role and importance of good hydration.
Outcomes:
By the end of this course you will be able to:
 Identify the different food groups and the proportion they contribute to a nutritionally balanced diet.
 Recognise good sources of hydration.
 Describe the MUST tool and how it can be used to formulate a care plan.
 State which foods to use in a fortified diet.
 Explain when clients would benefit from being seen by a Dietician.
Links
www.skillsforcare.org.uk
Nutrition knowledge sets
www.scie.org.uk/publications/guides/guide15/factors/nutrition/index.asp
www.scie.org.uk/publications/ataglance/ataglance03.pdf
www.dignityincare.org.uk/_library/Nutrition_Action_Plan.pdf
CQC Essential standard of quality and safety Outcome 5 (Regulated services)
Venue
Date
Times
East Sussex Training &
Development Centre,
27th October 2015
9.30am – 1.30pm
Eastbourne
Sussex Exchange,
26th May 2015
Hastings
23rd February 2016
9.30am – 1.30pm
Uckfield Civic Centre,
Uckfield
14th July 2015
9.30am – 1.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 33 of 147
Care Planning & Recording
Support Planning in Residential Care
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Workers involved with planning support
for clients in residential settings
Following induction
Health and Social Care Act 2008
HSC 026,028, LD 314K, HSC 036,038,
3020
1, 3, 5, 13, 14
Aim:
To consider the different elements of support planning and how to apply a person centred approach to
developing support plans.
Outcomes:
By the end of this course you will be able to:
 Explain the importance of good support planning.
 Describe the process of support planning.
 Discuss different planning tools and their use.
 Develop a one page profile.
 Develop a risk assessment.
Venue
Date
Times
East Sussex Training &
Development Centre,
7th January 2016
9.30am – 12.30pm
Eastbourne
East Sussex Training &
Development Centre,
8th April 2015
1.30pm – 4.30pm
Eastbourne
Sussex Exchange,
Hastings
2nd September 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 34 of 147
Care Planning & Recording
Support Planning for Care in the Client’s
Home (Domiciliary Care and Personal
Assistants)
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Workers involved with planning support
for clients in their own homes
Following induction
Health and Social Care Act 2008
HSC 026,028, LD 314K, HSC 036,038,
3020
1, 3, 5, 13, 14
Aim:
To consider the different elements of support planning and how to apply a person centred approach to
developing support plans.
Outcomes:
By the end of this course you will be able to:
 Explain the importance of good support planning.
 Describe the process of support planning.
 Discuss different planning tools and their use.
 Develop a one page profile.
 Develop a risk assessment.
Venue
Date
Times
East Sussex Training &
Development Centre,
30th June 2015
9.30am – 12.30pm
Eastbourne
3rd November 2015
Sussex Exchange,
Hastings
16th March 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 35 of 147
Care Planning & Recording
Case Recording & Record Keeping
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All staff who contribute to written records
Following induction
Health and Social Care Act 2008
HSC028, HSC038
1, 14
Aim:
To develop best practice in all aspects of record keeping and ensure participants are able to complete all
required documentation so that it meets both legal and organisational requirements.
Outcomes:
By the end of this course you will be able to:
 Describe the principles of good record keeping.
 Explain current standards and expectations.
 Identify areas for improvement.
Venue
Date
Times
Bannatyne’s Health Spa,
Hastings
13th October 2015
9.30am – 12.30pm
BPE Business
Connections, Eastbourne
3rd February 2016
9.30am – 12.30pm
Uckfield Civic Centre,
Uckfield
7th May 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 36 of 147
Care Planning & Recording
Person Centred Thinking
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Common Core Principles of Self Directed
Care
Valuing People Now
The Health & Social Care Act
HSC026, LD201, LD205, LD314,
HSC3019, HSC320, HSC3029, LD202
1, 4, 5
Aim:
To introduce a range of person centred thinking tools and consider how they may be used in practice.
Outcomes:
By the end of this course you will be able to:
 Recognise the importance of using a person centred approach.
 Name different person centred thinking tools.
 Review which tools will be relevant to use in the workplace.
Venue
Date
Times
East Sussex Training &
Development Centre,
12th May 2015
9.30am – 12.30pm
th
Eastbourne
17 February 2016
Wellshurst Golf Club,
Hellingly
4th November 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 37 of 147
Dementia
Dementia Awareness
Single unit Dem 301 Credit value 3 or as part of:
Level 2/3 Award in Dementia
Level 2/3 Certificate in Dementia
Level 2/3 Diploma in Health and Social Care
Workforce Development Fund

Click here for further information on the qualifications and funding
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people with dementia
As soon as possible if working with
people with dementia and QCF learners
completing Dem 301
National Dementia Strategy
Dem 201 Dem 301
9
Aim:
To raise staff awareness of dementia – what it is, how it affects the person, and how to support the person
with dementia in a person centred way
Outcomes:
By the end of this course you will be able to:
 Describe what is meant by dementia
 Identify the different types of dementia.
 Recognise the signs and symptoms of dementia.
 Recognise the importance of the diagnostic process.
 Explain the possible impact that the person with dementia and their carer/s may experience
 Explore the myths and stereotypes related to dementia.
Venue
Date
Times
East Sussex Training &
12th August 2015
Development Centre,
16th December 2015
9.30am – 1pm
Eastbourne
2nd March 2016
Sussex Exchange,
Hastings
3rd June 2015
9.30am – 1pm
Wellshurst Golf Club,
23rd April 2015
Hellingly
20th October 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 38 of 147
Dementia
The Role of Communication & Positive
Interaction
Qualifications and Credit Framework options:
Single unit Dem 308 Credit value 3 – Dem 312 Credit value 4 or as part of:
Level 2/3 Award in Dementia
Level 2/3 Certificate in Dementia
Level 2/3 Diploma in Health and Social Care
Workforce Development Fund

Click here for further information on the qualifications and funding
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people with dementia
As soon as possible if working with
people with dementia and QCF learners
completing Dem 308 or Dem 312
National Dementia Strategy
Dem 308 Dem 312 SHC 21 SHC 31
6
Aim:
To explore the therapeutic relationships with individuals with dementia based on interaction and
communication to promote well-being.
Outcomes:
By the end of this course you will be able to:
 Identify how individuals may communicate in different ways
 Discuss the importance of positive interactions
 Explore the factors that can effect positive interaction and communication
Venue
Date
Times
East Sussex Training &
Development Centre,
2nd July 2015
9.30am – 1pm
th
Eastbourne
15 October 2015
Sussex Exchange,
Hastings
9th December 2015
9.30am – 1pm
Wellshurst Golf Club,
Hellingly
6th May 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 39 of 147
Dementia
Equality, Diversity & Inclusion in Dementia
Care
Qualifications and Credit Framework options:
Single unit Dem 310 Credit value 3 or Dem 313 Credit value 4 as part of:
Level 2/3 Award in Dementia
Level 2/3 Certificate in Dementia
Level 2/3 Diploma in Health and Social Care
Workforce Development Fund

Click here for further information on the qualifications and funding
This session is suitable for
When should you do this session?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people with dementia
As soon as possible if working with
people with dementia and QCF learners
completing Dem 310 or Dem 313
National Dementia Strategy
Dem 310 Dem 313
4
Aim:
To raise staff awareness of the key concepts in equality, diversity and inclusion that is fundamental to person
– centred care
Outcomes:
By the end of this course you will be able to:
 Explore the concept of diversity and its relevance to working with individuals who have dementia
 Discuss how each individual’s experience of dementia is unique
 Identify the importance of working in a person – centred way and how this links to inclusion
Venue
Date
Times
East Sussex Training &
Development Centre,
6th August 2015
9.30am – 1pm
th
Eastbourne
26 January 2016
Sussex Exchange,
Hastings
1st October 2015
9.30am – 1pm
Wellshurst Golf Club,
Hellingly
10th June 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 40 of 147
Dementia
Responding Effectively to the Changing
Behaviours of People with Dementia
Qualifications and Credit Framework options:
Level 2/3 Certificate in Dementia
Level 2/3 Diploma in Health and Social Care
Workforce Development Fund 
Click here for further information on the qualifications and funding
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people with dementia
As soon as possible if working with
people with dementia and QCF learners
completing optional units for the
Certificate or Diploma
National Dementia Strategy
Dem 308 HSC 2012
5
Aim:
To explore good practice in responding to behaviour that impacts on well –being in dementia care
Outcomes:
By the end of this course you will be able to:
 Discuss the possible meaning or communication efforts behind behaviours
 Identify triggers that may influence changing behaviours
 Relate positive responses to behaviours of concern in order to promote well being and minimise
distress
Venue
Date
Times
East Sussex Training &
Development Centre,
24th November 2015
9.30am – 1pm
rd
Eastbourne
3 February 2016
Sussex Exchange,
Hastings
23rd September 2015
9.30am – 1pm
Wellshurst Golf Club,
Hellingly
28th May 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 41 of 147
Dementia
The use of Medicines for Clients who have
Dementia
Qualifications and Credit Framework options:
Single unit Dem 305 Credit Value 2 or as part of:
Level 2/3 Certificate in Dementia
Level 2/3 Diploma in Health and Social Care
Workforce Development Fund

Click here for further information on the qualifications and funding
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people with dementia
As soon as possible if working with
people with dementia and QCF learners
completing Dem 305
National Dementia Strategy
Dem 305
N/A
Aim:
This course is to support workers to gain knowledge and an understanding of the medicines that an
individual may be prescribed. To support person centred care through the appropriate and effective use of
medication.
Outcomes:
By the end of this course you will be able to:
 List the main behavioural symptoms of dementia and identify which medicines can be used to treat
them
 Explain the risks of using anti-psychotics in clients with dementia
 Identify which medicines slow the progression of dementia and how they work
 State the importance of recording medication issues and who to contact
 Explain the rules surrounding mental capacity and the covert administration of medicines.
 Identify how PRN (as required) medication can be used to support clients with dementia who may be
in pain.
Venue
Date
Times
East Sussex Training &
Development Centre,
8th October 2015
9.30am – 1pm
Eastbourne
27th January 2016
Sussex Exchange,
Hastings
15th July 2015
9.30am – 1pm
Wellshurst Golf Club,
Hellingly
19th May 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 42 of 147
Dementia
Dementia ~ Nutrition & Hydration
Qualifications and Credit Framework options:
Single unit Dem 302 Credit value 3 or as part of:
Level 2/3 Certificate in Dementia
Level 2/3 Diploma in Health and Social Care
Workforce Development Fund

Click here for further information on the qualifications and funding
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people with dementia
As soon as possible if working with
people with dementia and QCF learners
completing Dem 302 as an optional unit
National Dementia Strategy
Dem 302
8
Aim:
To explore good practice and strategies when assisting people with dementia with eating and drinking
Outcomes:
By the end of this course you will be able to:
 Identify the nutritional needs that are unique to individuals with dementia.
 Recognise the effect that mealtime environments can have on an individual with dementia.
 Discuss how an individual with dementia can maintain good nutrition and hydration
 Recognise difficulties that an individual with dementia can have when eating and drinking in
relation to swallowing
Venue
Date
Times
East Sussex Training &
Development Centre,
30th July 2015
9.30am – 1pm
Eastbourne
16th February 2016
Sussex Exchange,
Hastings
1st December 2015
9.30am – 1pm
Wellshurst Golf Club,
Hellingly
13th October 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 43 of 147
Dementia
Engaging in Meaningful & Purposeful
Activities
Qualifications and Credit Framework options:
Linked to:
Level 2/3 Certificate in Dementia
Level 2/3 Diploma in Health and Social Care
Workforce Development Fund

Click here for further information on the qualifications and funding
This session is suitable for
When should you do this session?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with people with dementia
As soon as possible if working with
people with dementia
National Dementia Strategy
unit
HSC 3008 HSC 2023
N/A
Aim:
To explore ways to assist people with dementia to participate in meaningful activities that maximise their
skills and support their well-being.
Outcomes:
By the end of this course you will be able to:
 Define the concept of activity and its purpose
 Identify appropriate activities that meet a person’s needs and abilities
 Recognise the difference between structured and unstructured activities
Venue
Date
Times
East Sussex Training &
Development Centre,
6th January 2016
9.30am – 1pm
Eastbourne
30th March 2016
Sussex Exchange,
Hastings
12th November 2015
9.30am – 1pm
Wellshurst Golf Club,
Hellingly
16th June 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 44 of 147
Dementia
Dementia Forum
What is it?
Who can attend?
National/local directive
A multi-disciplinary forum
All staff involved with dementia care
National Dementia Strategy
East Sussex Delivery Plan 2012 -2015
Aim:
Opportunities for action learning and information sharing through specific topic areas and guest speakers,
to promote good practice, develop learning, and improve understanding of dementia.
 Discuss new practice issues.
 Keep up to date with current research, local and national initiatives.
 Meet colleagues to share information, advice and resources.
Venue
Date
Times
14th April 2015
East Sussex Training &
6th July 2015
9am – 1pm
Development Centre,
6th October 2015
Eastbourne
13th January 2016
Click here to read our charging policy for non-attendance
Nomination form
Page 45 of 147
Learning Disability
Introduction to Learning Disabilities
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Valuing People Now
This training links directly to the
underpinning knowledge required for unit
LD201: Understand the context of
supporting individuals with learning
disabilities
1, 4, 5, 9
Aim:
To have an overview of the nature of learning disability and current approaches to practice.
Outcomes:
By the end of this course you will be able to:
 Recognise the nature and characteristics of learning disability.
 Discuss how views and attitudes impact on the lives of individuals with learning disabilities and their
family carers.
 Recognise which legislation and policies support the human rights and inclusion of individuals with
learning disabilities.
 Identify how to promote communication with individuals with learning disabilities.
Venue
East Sussex Training &
Development Centre,
Eastbourne
Date
Times
27th May 2015
9.30am – 12.30pm
24th July 2015
20th October 2015
Click here to read our charging policy for non-attendance
Nomination form
Page 46 of 147
Learning Disability
Learning Disability & Dementia
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Valuing People Now
SHC31, SHC33, DEM308, DEM310
1, 4, 5, 6, 9
Aim:
To equip you with the knowledge to provide high quality support that is appropriate to the individual needs of
people with a learning disability and dementia.
Outcomes:
By the end of this course you will be able to:
 Describe key aspects of having a learning disability and dementia.
 Recognise early signs of dementia in people with a learning disability.
 Identify how to create a good environment for someone with dementia.
 Identify how to promote communication with individuals with learning disabilities and dementia.
Venue
Date
Times
East Sussex Training &
Development Centre,
8th April 2015
9.30am – 12.30pm
Eastbourne
28th July 2015
Wellshurst Golf Club,
Hellingly
3rd February 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 47 of 147
Learning Disability
Working with People with Learning
Disabilities who Self Injure
This course is suitable for
When should you do this course?
Staff who support people with learning
disabilities who self injure
Following induction
Aim:
To enable participants to understand self-injury by people with learning disabilities, and to develop helpful,
supportive responses.
Outcomes:
By the end of this course you will be able to:
 Define self-injury.
 Describe self-injury within the context of people’s lives.
 Identify circumstances that may contribute to a person self-injuring.
 Describe practical skills in supporting someone who self-injures.
 Relate some of the feelings which are experienced before self-injury.
 Identify helpful responses to a person feeling like self-injuring.
 Review our own responses to people who self-injure.
Venue
Date
Times
Bannatyne’s Health Spa,
30th April 2015
Hastings
9th February 2016
10am – 4.30pm
Sussex Exchange,
Hastings
16th October 2015
10am – 4.30pm
Uckfield Civic Centre,
Uckfield
30th June 2015
10am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 48 of 147
Learning Disability
Posture & Respiratory Care for People with
Learning & Complex Physical Difficulties
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Support workers and carers who work
with adults who have learning and
complex physical disabilities.
Following induction
MH203, HSC2002, HSC2028,
SSOP2.3, SSOP3.3, PDOP2.1,
PDOP3.1, PDOP3.2
1, 5, 7, 10, 13
Aim:
To improve confidence and competence in caring for people with learning disabilities and complex posture,
mobility and respiratory needs.
Outcomes:
By the end of this course you will be able to:
 Describe why the people we support have difficulties with posture, mobility and respiratory function.
 Explain the risks associated with postural difficulties and reduced mobility.
 State why postural support and movement is important.
 Observe postures and supporting different positions.
 Recognise the elements of a good posture care and respiratory programme.
 Describe types of equipment available.
 Identify any local relevant issues/barriers to change of practice.
Venue
Date
Times
16th April 2015
East Sussex Disability
16th July 2015
9.30am – 1.30pm
th
Association, Eastbourne
8 October 2015
Click here to read our charging policy for non-attendance
Nomination form
Page 49 of 147
Learning Disability
Positive Behavioural Support for People who
present Challenging Behaviour: a modular
training scheme
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Professionals and families supporting
adults with learning disabilities who
present with challenging behaviour
Following induction
Positive and Proactive Care: Reducing
the need for restrictive interventions (DH
2014)
A Positive and Proactive Workforce (SfC
2014)
HSC24, HSC26, HSC27, LD201
HSC37, HSC3045, HSC3058
HSC3065
1, 9, 10, 13
Aim:
This modular programme provides an overview of Positive Behaviour Support as a model for supporting
people with challenging behaviour. Physical Interventions are taught as appropriate. This programme is
accredited with the British Institute of Learning Disabilities Physical Intervention Accreditation Scheme.
Outcomes:
By the end of this programme you will be able to:
 Describe the causes of challenging behaviour.
 Explain the role of the environment in the occurrence of challenging behaviours.
 Establish strategies for environmental change.
 Recognise the role of Positive Programming in the amelioration of challenging behaviours.
 Develop a range of Positive Programming strategies.
 Identify a range of potential early intervention strategies.
Knowledge will be assessed through a multiple-choice questionnaire.
Additionally, for those attending PBS Sussex Modules 6 & 7:





Explain the philosophy of PBS Sussex
State the role and significance of Health & Safety issues.
Describe the legal framework, as it applies to the use of physical interventions.
Demonstrate safe practice in a range of protective techniques, as appropriate.
Demonstrate role-play competence in a range of core physical interventions, as appropriate.
Knowledge will be assessed through a multiple-choice questionnaire.
This programme runs regularly throughout the year.
For further information or to be added to the mailing list, please contact:
[email protected]
Page 50 of 147
Learning Disability
Basic Epilepsy Awareness Training
This course is suitable for
When should you do this course?
Care/support staff working in a Learning
Disability service and providing support
for clients with epilepsy
As required by your service
Note: this training is ONLY suitable for those working in a Learning Disability service
Aim:
To provide basic training around epilepsy, its management and care. This may include the practical
demonstration in the administration of Buccal Midazolam or Rectal Diazepam.
Outcomes:
By the end of this session you will be able to:
 Explain key aspects of epilepsy.
 Identify different seizures groups and types.
 State safe practice measures when responding/supporting an individual having a seizure.
 Discuss anti-epileptic medication and side effects, including emergency medication (Buccal Midazolam
or Rectal Diazepam).
 Describe the documentation and the required information for recording a seizure.
 Administer emergency medication (Buccal Midazolam or Rectal Diazepam) if required. There is no
assessment of competence.
Other information:
 At the end of the training, a Community Learning Disability Nurse will demonstrate how to administer
emergency medication used in epilepsy and you will watch a DVD of safe administration of Buccal
Midazolam. You will also have the opportunity to practice the administration of rectal diazepam.
 Your manager will be responsible for providing ongoing support in the workplace but it will be your
responsibility to highlight any concerns you have regarding administration of the medication.
 A certificate of attendance will be provided; this is not a certificate of competence.
Venue
Date
Times
16th April 2015
21st May 2015
Cavendish House,
18th June 2015
Hastings
16th July 2015
9.30am to 12.30pm
20th August 2015
17th September 2015
15th October 2015
19th November 2015
1st April 2015
6th May 2015
27th May 2015
10th June 2015
East Sussex Training &
1st July 2015
Development Centre,
22nd July 2015
10.30am to 1.30pm
th
Eastbourne
5 August 2015
12th August 2015
2nd September 2015
21st October 2015
18th November 2015
16th December 2015
Click here to read our charging policy for non-attendance
Nomination form
Page 51 of 147
Personal Assistants (PAs) Training and
Advice
What is a personal assistant (PA)?
A PA provides one-to-one support to people with a disability who wish to remain in their own home and live
life as independently as possible. The term PA was originally created by disabled people to define the role as
one of personal support, in the way they wished it, rather than providing ‘traditional’ care. PA’s are not
regulated by the Care Quality Commission and are not required to have ‘formal training’ to be a PA.
What does a PA do?
A PA’s role will vary as much as the person needing support. This can mean everything from personal care
to assisting a person to attend work, school and social activities to basic domestic tasks such as cleaning
shopping and cooking.
How do I get work as a PA?
A PA may be employed directly by the person needing support. These jobs are listed through Independent
Living Advisors commissioned by the council to help disabled people in all aspects of employing a PA as well
as payroll services.
Currently the agencies providing this service are:

A4e Independent Living Service: https://www.eastsussex1space.co.uk/Services/6/A4E-DirectPayment

The Fed (Brighton & Hove Federation of Disabled People): http://www.thefedonline.org.uk/
PA’s can also be self-employed depending on the type of support they provide and how many hours of
support is provided. Being a self-employed PA can be a complex issue. However, the council have an
accreditation scheme for PA’s known as Support with Confidence that offers guidance on the role of a selfemployed PA.
Support with Confidence (SWC)
This scheme is recognised by adult social care practitioners as well as independent people as a trusted
source of safe assistance in their own home. You would need to fill out an application form and pay a fee of
£25.00 to become a member. The scheme carries out the following:
 makes the necessary checks on your background and any criminal records
 requests references
 arranges the necessary Enhanced level Disclosure Barring Service (DBS) [previously Criminal
Records Bureau (CRB)] checks as required for your application. DBS checks are required for all
persons used by you to undertake work on your behalf that will have direct interaction with Vulnerable
Adults and/or their sensitive information. This does include subcontractors. Where this applies, see
below for costs.
 arrange to meet you and discuss your application
 register you with the scheme – depending on you undertaking our training and satisfying the
application process
http://www.eastsussex.gov.uk/business/eastsussex/supportwithconfidence/form.htm
PA Networks
There are also a number of PA networks in East Sussex that meet to offer peer support and further
information on a regular basis in:
 Eastbourne
 Uckfield
 Hastings
Dates and times of these meetings are available on request.
Page 52 of 147
Personal Assistants Training & Advice
PA Training Pathway
Training and opportunities for PA’s in East Sussex
East Sussex County Council is committed to offering PA’s an opportunity to obtain free training as well as
accreditation through the Support with Confidence (SWC) scheme.
A new qualification known as the Care Certificate is being introduced as a nationally recognised introduction
to health and social care. The three day induction course will help you complete this.
If you are interested in reading more about the role of the PA you can also order the Good PA Guide from
Pavilion Publishing Pavilion Publishing ~ Good PA Guide
Three day PA induction Course
This course is open to anyone interested becoming a PA.
If you do not have a recognised qualification in health and social care
and wish to join SWC as a PA this course is required.
Support with Confidence
SWC also requires that you have up to date certificates in
 Moving & Handling people
 L2 Food Hygiene
 L2First Aid
These courses are offered free on request for PA’s only.
CPD (continual professional
development)
All of the courses in the brochure are
open to PA’s who wish to gain further
knowledge to provide appropriate
support. If you are an employed PA you
can also get specialised support and
funded training for your role.
If you would like to discuss any of this information or
receive further advice on free courses or funding
please contact:
Renee Jasper-Griffiths
Phone: 01323 444109
Email: [email protected]
Care Certificate for PA’s
In order to obtain a care certificate you would need
to complete the 3 day induction and courses
required by SWC. You will also need to complete
workbooks and be assessed in the workplace. You
can achieve this by working with our services on a
voluntary basis or by being assessed in your
working role as a PA with agreement from the
person you are supporting.
Further qualifications
The East Sussex Qualification Centre (ESQAC) can
offer a variety of qualifications in health and
social care. This includes
 Awards
 Certificates
 Diplomas
If you complete the Care Certificate, you will have
the opportunity to apply for a a funded specialist
Award. This could include subjects such as
dementia, learning disabilities, etc.
or Sarah Gerrard
DPS training [email protected]
01323 464536
Page 53 of 147
Personal Assistants (PAs) Training and
further information
Induction to being a Personal Assistant
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards.
For further info see:
www.skillsforcare.org.uk
People who have little or no previous
training in health & social care but would,
like to work as a Personal Assistant. Or
for PA’s wishing to gain a Care
Certificate.
As part of an induction into personalised
health and social care
Think Local Act Personal
The Care Act 2015
SHC 31, SHC 32, SHC33, SHC 34, HSC
024, HSC 025, HSC 036, HSC 037
Care Certificate standards
Background
This course covers the knowledge base information of the care Certificate. It is also a required course if you
are applying to be an accredited PA by Support with Confidence (SWC) if you do not have a suitable
qualification.
It is also open to people who are either employed as a PA or are thinking of taking on this role in the near
future. If you wish to achieve the Care Certificate you will also need to undertake homework and be able to
be assessed in your workplace by either volunteering to shadow one of our services or have agreement to be
assessed in your workplace (as a PA)
Aim:
This is a three day course to explore the key knowledge elements of health and social care (Care
Certificate), but also to understand that the role of a ‘PA’ requires a much more flexible approach that
empowers the individual needing support to be an active member of society.
Outcomes:
By the end of the course you will be able to:
 Discuss the key differences between the role of the PA and the role of a care worker employed by a
registered domiciliary (home) care agency and discuss your professional boundaries and locate the
code of conduct for health and social care workers.
 Analyse the impact of the social model of disability on equality and inclusion.
 Explain the difference between ‘duty of care’ and safeguarding adults at risk.
 Explain what to do if you suspect or witness a person being abused and how to handle information.
 Review how you communicate with people you support.
 Reflect on the principles of person-centred support, privacy and dignity.
 Describe how health & safety can be maintained in your working environment.
 Review how fluids and nutrition may have an impact on the person you are supporting.
 Demonstrate basic infection control methods.
 Plan your professional development.
Page 54 of 147
Venue
Bannatyne’s Health Spa,
Hastings
Date
26th June, 3rd July and 10th
of July 2015
2nd, 9th and 16th of October
2015
Times
10:00 am – 3:30 pm (all
three dates)
10:00 am – 3:30 pm (all
three dates)
Bellbrook Centre, Uckfield
East Sussex Training &
Development Centre,
19th, 26th February and 4th 10:00 am – 3:30 pm (all
Eastbourne
of March 2016
three dates)
Click here to read our charging policy for non-attendance
Nomination form
Page 55 of 147
Personal Assistants (PAs) Training and further information
Risk Assessment and Positive Support
Planning for PAs
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards.
For further info see:
www.skillsforcare.org.uk
People who are supporting others in the
community
Following the 3 day induction or to
update your CPD
Think Local Act Personal
HSC 3022, HSC 3066, HSC 3013
3, 5, 7, 13
Aim:
To explore how a person centred approach to assessing risk and planning positive support can enable a
client to live independently and take part in their community.
Outcomes:
By the end of this course you will be able to:
 Understand the impact of positive risk for a disabled person.
 Explore person-centred tools to assessing risk and how to discuss this with your client.
 Identify risk factors that can contribute to accidents and falls.
 State what to look for when risk assessing in relation to falls.
 Describe the actions to take when reversible risk factors have been identified.
 Discuss different models of support planning.
Venue
Date
Times
East Sussex Training &
Development Centre,
13th April 2015
1:00 – 4:30
Eastbourne
2nd November 2015
Click here to read our charging policy for non-attendance
Nomination form
Page 56 of 147
Autism
Autism Training Pathway
This pathway has been developed across Sussex and aims to address the workforce development issues
outlined in the autism strategy: Fulfilling and Rewarding Lives, DH 2010. The levels are based on the Autism
Skills and Knowledge list produced by Skills for Care and Skills for Health:
http://www.skillsforcare.org.uk/developing_skills/autism/autism_skills_and_knowledge_list.aspx
The basic, higher basic, intermediate and higher intermediate levels will be available to ESCC and
Independent Care Sector providers in East Sussex.
Basic Level
All staff
E- learning
Understanding Me guide
Higher Basic Level
Introduction to autism
I work in a public service;
some of our customers will
have autism.
I work in a service and have
regular contact with
individuals with autism
1 day
Intermediate Level
Social Narratives
1 day
Intermediate Level
Understand how to support
individuals with autism
I provide day to day support
for individuals with autism
2 days
Higher Intermediate Level
Promote good practice in the
support of individuals with
autism
I manage a service for
individuals with autism
2 days
Page 57 of 147
Autism
Autism – Basic Level
Who should use these resources?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff in public services who have rare or
infrequent contact with individuals with
autism.
The Autism Act 2009, Fulfilling and
Rewarding Lives: DH 2010, Equality Act
2010, Autism Plan for Adults in East
Sussex: ESCC 2013
LD 210
1, 4, 5
Delegates must complete this online Introduction to Autism: Basic Level training before they can
attend the Introductory Awareness of Autism: Higher Basic Level
Aim:
To raise awareness of autism.
Outcomes:
By using these resources you will be able to:
 Recognise and understand typical presenting characteristics of autism.
 Consider how autism may affect individuals you come across in your day to day work and how you
might accommodate this.
Please follow the link below to request the course code:
[email protected]
Understanding Me - A guide to help businesses and public services provide better customer care to people
with autism
Page 58 of 147
Autism
Autism – Higher Basic Level: Introduction to
Autism
Single unit LD 310 3 Credits or as part of:
Level 2/3 Award in Learning Disabilities
Level 2/3 Diploma in Health and Social Care
Workforce Development Fund

Click here for further information on the qualifications and funding
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working in adult social care services
who have some contact with people with
autism and QCF learners completing
LD310
On completion of e-learning
Follow link below to request code:
[email protected]
The Autism Act 2009, Fulfilling and
Rewarding Lives: DH 2010, Equality Act
2010, Autism Plan for Adults in East
Sussex: ESCC 2013
LD 210, LD 310, LD 315
1, 5, 9
Delegates must complete the online Introduction to Autism: Basic Level training before they can
attend this course
Aim:
To increase your understanding of autism and how it may affect a person’s experience of life.
Outcomes:
By the end of this course you will be able to:
 Describe the differences in social interaction, social communication and flexibility of thought
which individuals with autism may experience.
 Explain current psychological theories of autism.
 Identify differences in sensory perceptions and issues.
Venue
Date
Times
BPE Business
9th July 2015
Connections, Eastbourne
21st January 2016
9.30am – 4.30pm
th
Sussex Exchange,
13 May 2015
Hastings
11th November 2015
9.30am – 4.30pm
Uckfield Civic Centre,
15th September 2015
Uckfield
9th March 2016
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 59 of 147
Autism
Autism – Intermediate Level: Understand how
to Support Individuals with Autism
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff in adult social care services
providing day to day support and care to
people with autism
On completion of Basic and Higher Basic
levels.
The Autism Act 2009, Fulfilling and
Rewarding Lives: DH 2010, Equality Act
2010, Autism Plan for Adults in East
Sussex: ESCC 2013
LD 210, LD 310, LD 315
1, 4, 5, 6
Aim:
Provide knowledge and practical support to promote confidence and ability when supporting people with
autism.
Outcomes:
By the end of this course you will be able to:
 Explain the impact of autism on individuals, families and carers.
 Identify behavioural characteristics, the roots and impacts of behaviour.
 Recognise elements of a person centred support plan.
 Describe effective communication strategies for people with autism.
 State when and how ‘reasonable adjustments’ are required.
Venue
Bannatyne’s Health Spa,
Hastings
Sussex Exchange,
Hastings
Uckfield Civic Centre,
Uckfield
Wellshurst Golf Club,
Hellingly
Date
Times
4th and 5th February 2016
9.30am – 4.30pm
23rd and 24th April 2015
9.30am – 4.30pm
2nd and 3rd July 2015
9.30am – 4.30pm
26th and 27th November
9.30am – 4.30pm
2015
Click here to read our charging policy for non-attendance
Nomination form
Page 60 of 147
Autism
Autism – Social Narratives
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff in adult social care services
providing day to day support and care to
people with autism.
On completion of Basic and Higher Basic
levels.
The Autism Act 2009, Fulfilling and
Rewarding Lives: DH 2010, Equality Act
2010, Autism Plan for Adults in East
Sussex: ESCC 2013
LD 210, LD 310, LD 315
1, 4, 5, 6
Aim:
To introduce Social Narratives as a possible intervention to aid development of social skills.
Outcomes:
By the end of this course you will be able to:
 Introduce the concept of Social Narratives.
 See examples of different Social Narratives – how and when they can be used.
 Learn how to construct a Social Narrative.
 Practice writing a Social Narrative.
Venue
Date
Times
BPE Business
Connections, Eastbourne
16th April 2015
9.30am – 4.30pm
Sussex Exchange,
Hastings
15th October 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 61 of 147
Autism
Autism – Higher Intermediate Level: Promote
Good Practice in the Support of Individuals
with Autism
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
People working in adult social care with
responsibility for managing and
developing services for individuals with
autism e.g. Registered Manager, Team
Leader
On completion of previous levels (as
appropriate)
The Autism Act 2009, Fulfilling and
Rewarding Lives: DH 2010, Equality Act
2010, Autism Plan for Adults in East
Sussex: ESCC 2013
LD 210, LD 310, LD 315, LD 510
1, 2, 4, 5, 6
Aim:
Enable teams to develop their understanding of autism and implement support strategies accordingly.
Outcomes:
By the end of this session you will be able to:
 Define the role of the leader in promoting good autism practice.
 Describe practice that is based on an understanding of legal frameworks and policy.
 Explain the depth and complexity of sensory challenges and how these may be supported.
 Identify conditions co-morbid to autism, how they affect behaviour and considerations relating to
treatment.
Venue
Date
Times
East Sussex Training &
Development Centre,
3rd and 4th March 2016
9.30am – 4.30pm
Eastbourne
Sussex Exchange,
24th and 25th September
Hastings
2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 62 of 147
Mental Health
Mental Health Awareness
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Anybody not in frontline mental health
services who is supporting people with
mental health issues.
Admin workers from Mental Health
Services
Following induction
Mental Health Act 1983
CMH 301, 302
1, 4, 5, 9
Aim:
To explore the concept of mental distress and to gain a basic understanding of the major mental health
issues, how they are treated and how to best support people in their recovery journey.
Outcomes:
By the end of this course it is anticipated you will be able to:
 Describe common signs / symptoms of mental distress/ illness.
 Give examples of the factors that contribute to individual’s developing mental health issues.
 List common mental health diagnoses, symptoms and basic treatments.
 Give examples of the roles of different mental health teams.
 Describe the basic principles of the Recovery Philosophy and its importance in working with people
who are living with mental health issues.
Venue
Date
Times
Cooden Beach Hotel,
Bexhill-on-Sea
19th October 2015
9.30am – 12.30pm
East Sussex Training &
Development Centre,
18th January 2016
9.30am – 12.30pm
Eastbourne
East Sussex Training &
Development Centre,
4th June 2015
1.30pm – 4.30pm
Eastbourne
Click here to read our charging policy for non-attendance
Nomination form
Page 63 of 147
Mental Health
Understanding Depression
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Anybody working with clients
experiencing depression, who require a
basic introductory course.
Mental Health Act 1983
HSC21, HSC226
CMH 301, 302
1, 4, 5, 9
Aim:
To explore the factors that cause depression and explore how to work effectively with people who are living
with depression.
Outcomes:
By the end of this course it is anticipated you will be able to:
 List common signs and symptoms of depression.
 Describe how environmental, social, cultural and physiological factors can influence the development
of depression.
 Analyse prevalence and who is more at risk of developing depressive illnesses.
 Name at least two different types of treatment.
Venue
Date
Times
BPE Business
Connections, Eastbourne
11th May 2015
9.30am – 12.30pm
Cooden Beach Hotel,
Bexhill-on-Sea
15th February 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 64 of 147
End of Life Care
Working in End of Life Care: An Introduction
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Adult Social Care professionals new to
end of life care or those staff wishing to
revisit and refresh the principles of good
practice in end of life care.
Following induction
EoLC units 201, 301, 205
1, 4, 5, 6, 7
Aim:
To introduce staff to best practice when working with people at end of life or with a life limiting illness.
Outcomes:
By the end of this course, it is anticipated you will be able to:
 Acknowledge there are different perspectives on death and dying.
 Explain the aims, principles and policies of end of life care.
 Explain the principles and importance of effective communication skills and how a number of key
factors can affect communication with people at the end of life.
 Recognize the importance of meeting social, physical, spiritual and emotional needs within person
centred planning.
The session will provide time to discuss the importance of reflective practice and for attendees to share
experiences.
Ideally before attending the training, participants will familiarise themselves with the End of Life Care for All
(e-ELCA) introductory modules at http://e-lfh.org.uk/projects/end-of-life-care-(public-access)
Venue
Date
Times
St Michael’s Hospice,
Hastings
27th April 2015
9.30am – 1.30pm
St Wilfrid’s Hospice,
Eastbourne
21st April 2015
9.30am – 1.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 65 of 147
End of Life Care
End of Life Care: Planning for Future Care
(Advance Care Planning)
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Adult Social Care professionals who are
working with Clients who have capacity
to make end of life care decisions.
Following induction
EoLC units 201, 301,303
1, 4, 5, 6, 7
Aim:
To increase awareness of future care planning and how this can enable clients to discuss and document
their wishes for their end of life care.
Outcomes:
By the end of this course, it is anticipated you will be able to:
 Describe the principles and process of future care planning (ACP).
 Initiate future care conversations with increased confidence.
 Recognise different documents that detail end of life care wishes and how they might apply to your
role.
The session will provide time to discuss the importance of reflective practice and for attendees to share
experiences.
Ideally before attending the training, participants will familiarise themselves with the End of Life Care for All
(e-ELCA) introductory modules at http://e-lfh.org.uk/projects/end-of-life-care-(public-access)
Venue
Date
Times
St Michael’s Hospice,
Hastings
9th June 2015
9.30am – 1.30pm
St Wilfrid’s Hospice,
Eastbourne
2nd June 2015
9.30am – 1.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 66 of 147
End of Life Care
End of Life Care: Managing Symptoms to
Maintain Comfort & Wellbeing
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Providers and front line workers who are
delivering direct care to clients
Following induction
EoLC units 201, 205, 301, 302, 306
1, 4, 5, 6, 7
Aim:
To raise awareness of common end of life care symptoms and how they can be managed to maintain
comfort.
Outcomes:
By the end of this session, it is anticipated you will be able to:
 Recognise and manage a range of symptoms associated with end of life care.
 Describe your own role in supporting therapeutic options used in symptom relief.
 Explain how to manage symptoms of pain.
 Describe how to integrate symptom management into the care management process.
The session will provide time to discuss the importance of reflective practice and for attendees to share
experiences.
Ideally before attending the training, participants will familiarise themselves with the End of Life Care for All
(e-ELCA) introductory modules at http://e-lfh.org.uk/projects/end-of-life-care-(public-access)
Venue
Date
Times
St Michael’s Hospice,
Hastings
14th September 2015
9.30am – 1.30pm
St Wilfrid’s Hospice,
Eastbourne
10th September 2015
9.30am – 1.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 67 of 147
End of Life Care
End of Life Care: Care in the Last Few Days
before Death & Coping with Loss & Grief
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff who have direct involvement with
clients and their families
Following induction
EoLC units 202, 301, 305, 306
1, 4, 5, 6, 7
Aim:
To understand how to support individuals during the last days of life and how to manage own feelings in
relation to this.
Outcomes:
By the end of this course, it is anticipated you will be able to:
 Recognise when clients are entering the dying phase, and how to provide support at this time.
 Discuss the impact of the last days of life with the individual and others.
 Explain the actions to be taken following an individual’s death.
 Describe how to manage own feelings in relation to an individual.
The session will provide time to discuss the importance of reflective practice and for attendees to share
experiences.
Ideally before attending the training, participants will familiarise themselves with the End of Life Care for All
(e-ELCA) introductory modules at http://e-lfh.org.uk/projects/end-of-life-care-(public-access)
Venue
Date
Times
St Michael’s Hospice,
Hastings
23rd November 2015
9.30am – 1.30pm
St Wilfrid’s Hospice,
Eastbourne
17th November 2015
9.30am – 1.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 68 of 147
End of Life Care
End of Life Care – E-Learning
This course is suitable for
When should you do this course?
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All staff who work with end of life care.
Following induction
HSC 3048
7
Aim:
To introduce the national EOLC common core competencies from the national EOLC Strategy and explore
the core topic areas of advanced care planning, assessment, communications, symptom control,
management comfort and well being, plus bereavement and spirituality through the use of e-learning.
Outcomes:
By the end of this course you will be able to:
 State the National EOLC Common Core Competences from the national EOLC Strategy and recognise
where they might link to individual or team roles and responsibilities.
 Access and register with the EoLC e-learning programme.
 Access guidance notes on using the EoLC e-learning sessions and pathways.
 Describe the key elements of end of life care specific to your current roles and responsibilities that
support a team or individualised pathway.
Venue
Date
Times
East Sussex Training &
Development Centre,
15th April 2015
9.30am – 12pm
Eastbourne
Click here to read our charging policy for non-attendance
Nomination form
Page 69 of 147
Working with Older People
Gentle Exercises for Older People
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with Older People
Following induction
Be Active, be Healthy Strategy (2009)
HSC 2002
1, 4, 5
Aim:
To promote awareness of different types of exercise/physical activities recommended for the frail elderly.
Outcomes:
By the end of this course you will be able to:
 Describe attitudes and beliefs toward old age.
 Recognise the benefits of exercise in old age.
 Explain the recommended levels of exercise/physical activities in old age.
 Identify safety issues.
 Demonstrate some gentle exercises.
Venue
Date
Times
BPE Business
Connections, Eastbourne
15th June 2015
9.30am – 12.30pm
East Sussex Training &
Development Centre,
17th February 2016
9.30am – 12.30pm
Eastbourne
Sussex Exchange,
Hastings
10th September 2015
9.30am – 12.30pm
Uckfield Civic Centre,
Uckfield
2nd November 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 70 of 147
Working with Older People
The Ageing Process
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with Older People
Following induction
The Health & Social Care Act; Dignity in
Care
SHC 23, SHC 24, SHC 33, SHC 34
1, 4, 5, 6
Aim:
To help participants to more fully understand the effects of the ageing process, physically, emotionally and
socially, in order to be able to better meet the needs of their older clients. Part of the course will include a
sensory simulation exercise in which participants will experience the effects of sensory impairments.
Outcomes:
By the end of this course you will be able to:
 Describe the physical, psychological and social effects of the ageing process.
 Appreciate some of the effects of sensory loss and disability.
 Identify ways in which communication needs to be adapted to suit older clients.
 Explain changes you could make in your working practice in order to better meet the needs of older
people, and those with disabilities.
Venue
Date
Times
BPE Business
Connections, Eastbourne
17th April 2015
9.30am – 1pm
Sussex Exchange,
Hastings
21st September 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 71 of 147
Working with Older People
Reminiscence
This course is suitable for
When should you do this course?
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff working with older people
Following induction
Dem 312 HSC 3008
1, 5, 6
Aim:
To enhance delegates skills, knowledge and confidence in planning reminiscence sessions and explore
various reminiscence strategies.
Outcomes:
By the end of this course you will be able to:
 Explain what reminiscence is and why we reminisce.
 Describe various reminiscence strategies for working with clients with varying capabilities.
 State where to get resources and information to help carry out reminiscence sessions in your place of
work.
 Evaluate taking part in a reminiscence session.
Venue
Date
Times
th
BPE Business
7 May 2015
Connections, Eastbourne
17th March 2016
9.30am – 1pm
Sussex Exchange,
Hastings
9th December 2015
9.30am – 1pm
Uckfield Civic Centre,
Uckfield
8th September 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 72 of 147
Equality
Promoting Inclusion: Equality & Diversity in
Action
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All staff
Following induction
Common Core Principles of Self Directed
Care
Equality Act 2010, Human Rights Act
1998
HSC024, HSC025, HSC026, HSC036,
DEM207, DEM209, DEM310, DEM313
1, 4, 5
Aim:
To assist staff in understanding the legal and ethical importance of acting in a way that promotes inclusion
and equality, while recognising and supporting diversity.
Outcomes:
By the end of this course you will be able to:
 Consider your own value base, and knowledge of equality issues.
 Identify relevant legislation.
 Describe how you may need to adapt your practice in order to promote equality, challenge
discrimination, and uphold diversity.
Venue
Date
Times
BPE Business
Connections, Eastbourne
14th October 2015
9.30am – 4.30pm
Sussex Exchange,
Hastings
9th June 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 73 of 147
Equality
Working Positively with Lesbian, Gay, Bisexual & Transgender People
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All staff
Following induction
Equalities Act 2010
ESCC policies and procedures
HSC 3029, ADV 304, SHC 31, SHC 33
1, 4, 5, 7
Aim:
To enable staff to understand the needs of LGBT clients and carers.
Outcomes:
By the end of this course you will be able to:
 Define and promote good practice in relation to LGBT issues within Adult Social Care service provision.
 Explore the experiences of both staff and clients in relation to a range of issues relating to LGBT
clients.
 Have an increased awareness of homophobia, biphobia, transphobia.
 Demonstrate how to make your practice more LGBT affirmative and welcoming to LGBT clients.
Venue
Date
Times
Cooden Beach Hotel,
Bexhill-on-Sea
7th December 2015
9.30am – 12.30pm
East Sussex Training &
Development Centre,
15th June 2015
9.30am – 12.30pm
Eastbourne
Click here to read our charging policy for non-attendance
Nomination form
Page 74 of 147
Equality
Breaking Down Barriers
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All Adult Social Care staff including the
Independent care Sector and voluntary
organisations
Once your induction is complete
Common Core Principles of Self Directed
Care, Equalities Act, Human Rights Act
HSC024, HSC025, HSC026, HSC036,
DEM207, DEM209, DEM310, DEM313
1, 4, 5, 7
Aim:
Delegates will increase their knowledge of diversity and equality issues within the workplace and think about
strategies that promote equality and value diversity, by hearing and questioning personal accounts of guest
speakers. They will also learn about ‘Allport’s Scale’ and relate this idea to understand the experiences of
prejudice and how it can manifest itself in the workplace and society.
Outcomes:
By the end of this course it is anticipated you will be able to:
 Identify what is meant by equality and diversity.
 Explain the differences between prejudice and discrimination and how these connect to our values,
beliefs and behaviours.
 Consider Allport’s Scale of discrimination and analyse the implications for preventing unfair
experiences and promoting positive relationships in the works.
 Describe positive approaches to diversity in the workplace and the overall benefits for staff as well as
the people who use their services.
Venue
Date
Times
BPE Business
Connections, Eastbourne
2nd November 2015
9.30am – 4.30pm
Cooden Beach Hotel,
Bexhill-on-Sea
11th May 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 75 of 147
Equality
Interpreting, Translation & Bi-lingual
Advocacy – Cross Cultural Communication
This course is suitable for
When should you do this course?
National/local directive
Anyone working in adult social care
services, their managers and anyone
motivated to learn about cross-cultural
communication
Once you have completed the on-line
Equality and Diversity training (ESCC
staff only)
Common Core Principles of Self Directed
Care
Equalities Act
Human Rights Act
Aim:
To ensure that effective communication is achieved when working across cultures. The training creates
awareness and understanding of cultural differences and the problems that may arise in meetings of mixed
cultures. It will examine national characteristics and breaks down negative stereotypes. This workshop also
covers best practice advice and guidelines on how to work effectively with interpreters.
Outcomes:
By the end of this course you will be able to:
 Demonstrate more confidence when working across cultures and consider your own cultural
assumptions.
 Implement tools for communicating across cultures.
 Facilitate best use of professional interpreters, ensuring you are able to manage the relationship and
interview process.
Venue
Date
Times
East Sussex Training &
Development Centre,
30th November 2015
9.30am – 12.30pm
Eastbourne
East Sussex Training &
Development Centre,
15th May 2015
1.30pm – 4.30pm
Eastbourne
Click here to read our charging policy for non-attendance
Nomination form
Page 76 of 147
Dignity
Dignity in Care
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Common Core Principles of Care
The Health & Social Care Act
HSC026, DEM202, DEM207, DEM308,
LD201, LD314K, HSC036, DEM308,
HSC3021
1, 4, 5, 7
Aim:
To explore the nature of dignity and how to promote it in support services.
Outcomes:
By the end of this course you will be able to:
 Relate to how people feel when they are not treated with dignity and respect.
 Discuss what constitutes best practice when providing services that support people with dignity.
Venue
Date
Times
East Sussex Training &
Development Centre,
24th June 2015
9.30am – 12.30pm
Eastbourne
16th March 2016
Wellshurst Golf Club,
7th October 2015
Hellingly
16th March 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 77 of 147
Mental Capacity Act
Introduction to the Mental Capacity Act
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All staff
Following induction
Mental Capacity Act 2005
MCA01
1, 3, 4, 5, 9, 10
Aim:
This session aims to help staff develop their understanding of the Mental Capacity Act and begin to consider
the impact of the act on their service and their own practice.
Outcomes:
At the end of this course, it is anticipated staff will be able to:
 State the 5 key principles that underpin this legislation.
 Recognise the stages of capacity assessments.
 Describe the process of best interest decision making.
 Explain the role and responsibilities of the Independent Mental Capacity Advocate and Lasting Power
of Attorney.
Venue
BPE Business
Connections, Eastbourne
Cooden Beach Hotel,
Bexhill-on-Sea
Date
Times
6th May 2015
9.30am – 12.30pm
2nd April 2015
14th September 2015
9.30am – 12.30pm
7th December 2015
8th June 2015
East Sussex Training &
23rd July 2015
Development Centre,
21st January 2016
9.30am – 12.30pm
Eastbourne
25th February 2016
31st March 2016
Wellshurst Golf & Country 12th October 2015
Club, Hellingly
10th March 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 78 of 147
Mental Capacity Act
Assessing Under the Mental Capacity Act
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All staff in Adult Social Care who deal
with assessment under the MCA and for
registered managers or owners involved
in running registered accommodation
within a care or hospital environment.
NB staff must have completed the
Introduction to MCA course
Before undertaking assessments of
capacity
Mental Capacity Act 2005
MCA01
1, 3, 4, 5, 9, 10
Aim:
To develop understanding and practice of assessing capacity under the MCA.
Outcomes:
By the end of this course it is anticipated you will be able to:
 Apply the two stage functional test of capacity.
 Describe the four stage capacity assessment.
 Explain the process of best interest decision making.
 Identify what information needs to be recorded.
Venue
Date
Times
Cooden Beach Hotel,
Bexhill-on-Sea
4th February 2016
9.30am – 4.30pm
East Sussex Training &
22nd June 2015
Development Centre,
2nd November 2015
9.30am – 4.30pm
th
Eastbourne
24 March 2016
Wellshurst Golf & Country 30th April 2015
Club, Hellingly
22nd September 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 79 of 147
Mental Capacity Act
Mental Capacity Act: Who Decides?
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
ONLY staff who have completed the
MCA basic training and require more
advanced training on the above as part of
their job role.
As required by your job role
Mental Capacity Act 2005
MCA01
1, 3, 4, 5, 9, 10
Aim:
The course looks at more complex issues in the area of capacity and best interest decision making raised by
the MCA 2005.
Outcomes:
By the end of this course, it is anticipated you will be able to:
 State how to make challenging disputed decisions to withstand a legal challenge.
 Identify who will be the decision maker in difficult cases.
 Describe how to make a robust best interest decision (sometimes in the face of family and other
professional’s disagreements).
 Explain the role of the Court of Protection.
Venue
Date
Times
BPE Business
Connections, Eastbourne
17th November 2015
9.30am – 4.30pm
Cooden Beach Hotel,
Bexhill-on-Sea
14th May 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 80 of 147
Deprivation of Liberty Safeguards
Introduction to DoLS
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All staff directly or indirectly involved in
registered accommodation (public or
independent sector) or hospital wards.
Following induction
Mental Capacity Act 2005
MCA01
1, 3, 4, 5, 9, 10
Aim:
To provide staff with an overview of Deprivation of Liberty (DoLS) law.
Outcomes:
By the end of this course it is anticipated you will be able to:
 Recognise your role and legal responsibilities in relation to the DoLS.
 Describe situations that may be a DoL.
 State the steps to obtaining authorisation for a DoL.
Venue
Date
Times
BPE Business
Connections, Eastbourne
18th June 2015
9.30am – 12.30pm
st
Cooden Beach Hotel,
21 May 2015
Bexhill-on-Sea
3rd March 2016
9.30am – 12.30pm
East Sussex Training &
29th October 2015
Development Centre,
26th November 2015
9.30am – 12.30pm
Eastbourne
28th January 2016
Wellshurst Golf & Country 9th April 2015
Club, Hellingly
17th September 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 81 of 147
Deprivation of Liberty Safeguards
DoLS Update
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
ONLY staff who have completed the
DOLS basic training and require deeper
understanding and updating on the
above as part of their job role.
If required by your job role
Mental Capacity Act 2005
MCA01
1, 3, 4, 5, 9, 10
Aim:
To review and understand changes in case law and how to apply lessons learned to practice.
Outcomes:
By the end of this course, it is anticipated you will be able to:
 Demonstrate an improved understanding of DoLS.
 Reflect on those cases where circumstances make it difficult to decide if a DoL is occurring.
 Examine recent Best Interest decisions and processes.
 Describe the relationship between DoLS and the Safeguarding agenda.
 Recognise when the Court of Protection might become involved in the DoLS process.
Venue
Date
Times
BPE Business
Connections, Eastbourne
5th November 2015
9.30am – 12.30pm
Cooden Beach Hotel,
Bexhill-on-Sea
23rd April 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 82 of 147
Managing Challenging Behaviour
Introduction to Working with Challenging
Behaviour
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Valuing People Now
HSC24, HSC26, HSC27, LD201,
HSC3045, HSC37, HSC3058, HSC3065
1, 3, 4, 5, 6, 10, 13
Aim:
To have an understanding of behaviour and provide effective support.
Outcomes:
By the end of this course you will be able to:
 Discuss the communicative function of behaviour.
 Identify behaviours which can challenge.
 Describe the impact of behaviour on relationship and own feelings.
 Recognise the stages of emotional arousal and what you can do to help.
Venue
Date
Times
East Sussex Training &
Development Centre,
28th May 2015
9.30am – 12.30pm
Eastbourne
3rd September 2015
Wellshurst Golf Club,
Hellingly
27th January 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 83 of 147
Communication & Engagement
Communication Methods: An Introduction
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Common Core Principles to Support Self
Care
Valuing People Now
SHC 31, HSC 036
DEM 308
1, 5, 6
Aim:
To be aware of core communication methods that you will be able to use to promote positive communication
with others that have difficulties in expressing their needs.
Outcomes:
By the end of this course it is anticipated you will be able to:
 Recognise how barriers to communication occur.
 Describe methods to overcome barriers to communication.
 Identify systems that promote positive communication.
Venue
Date
Times
East Sussex Training &
Development Centre,
29th July 2015
9.30am – 1pm
Eastbourne
11th February 2016
Click here to read our charging policy for non-attendance
Nomination form
Page 84 of 147
Communication & Engagement
Person Centred Communication
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Anyone wishing to improve their
communication skills
To help in your induction or gaining SHC
31 Promote Communication in health,
social care or children’s and young
people’s settings
Putting People First
SHC 31, HSC 036
5, 6
Aim:
To help you ensure that communication is effective between you and the person you support and
understanding that you must change the way you communicate to meet their needs.
Outcomes:
By the end of this course you will be able to:
 Practice observation techniques.
 Review how well you respond to others.
 Express how reflection can help you to communicate.
 Practice creative communication.
Venue
Date
Times
th
Bellbrook Centre, Uckfield
20 May 2015
9:30am – 13:30pm
Sussex Exchange,
Hastings
21st January 2016
9:30am – 12:30am
Click here to read our charging policy for non-attendance
Nomination form
Page 85 of 147
Communication & Engagement
Graphic Facilitation
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Valuing People Now
HSC026, HSC3029, LD202, HSC036,
HSC3020
1, 5, 6
Aim:
To develop confidence and skills in using pictures to communicate effectively and promote engagement for
all.
Outcomes:
By the end of this course you will be able to:
 Discuss how Graphic Facilitation can be used as a tool for meetings.
 Practice your drawing skills and develop confidence through participating in a range of exercises.
 Evaluate ways of using Graphic Facilitation in your work.
Venue
Date
Times
East Sussex Training &
Development Centre,
30th September 2015
9.30am – 12.30pm
Eastbourne
Wellshurst Golf Club,
Hellingly
27th March 2016
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 86 of 147
Communication & Engagement
Active Support
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
All care/support workers
Following induction
Common Core Principles of Self Directed
Care
Valuing People Now
SHC21, HSC026, LD201, LD202, LD203,
DEM210, HSC2006
SHC31, HSC036, HSC3004
1, 4, 5, 6
Aim:
To introduce the concept of Active Support and how it can be applied in practice.
Outcomes:
By the end of this course you will be able to:
 Discuss the value of effective engagement.
 Identify opportunities for engaging with people.
 Explain the concept of ‘Total Communication’.
 Describe practical ideas on how to implement effective communication and engagement in the
workplace.
Venue
Date
Times
East Sussex Training &
14th July 2015
Development Centre,
28th October 2015
9.30am – 12.30pm
Eastbourne
24th February 2016
Wellshurst Golf Club,
Hellingly
28th October 2015
9.30am – 12.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 87 of 147
Communication & Engagement
Basic British Sign Language
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Support workers in Health and Social
Care who have occasional contact with
people who use BSL
Following induction
HSC026, HCS3029, HSC036, LD 202
1, 4, 6
Aim:
To provide participants with a basic introduction to British Sign Language (BSL), Hands On / Finger Spelling,
names, places, words and short phrases
Outcomes:
By the end of this course you will be able to:
 Identify difficulties encountered with hearing loss and how to overcome problems.
 Describe ways of improving basic communication with deaf people.
 Demonstrate some basic signs.
Venue
Date
Times
BPE Business
Connections, Eastbourne
10th June 2015
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 88 of 147
Communication & Engagement
Intensive Interaction ~ An Approach Towards
Communication
This course is suitable for
When should you do this course?
National/local directive
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Staff supporting people with learning
disabilities or dementia
Following induction
Valuing People Now
SHC 021, HSC 026, LD 210, LD 202,
DEM 202, DEM 205, DEM 308
1, 4, 5, 6, 7
Aim:
To support engagement and interaction with clients who may be described as ‘hard to reach’. In particular
people who have severe learning disabilities, profound and multiple learning disabilities and/or autism and
people in the advanced stages of dementia.
Outcomes:
By the end of this course you will be able to:
 Describe the basic principles of intensive interaction.
 Review Intensive Interaction techniques and how they can be put into practice.
 Understand how to build relationships with people with Dementia, Autism and profound Learning
Disabilities.
 State how to keep accurate recordings of Intensive Interaction.
Venue
Date
Times
East Sussex Training &
Development Centre,
11th September 2015
9.30am – 1.30pm
Eastbourne
Click here to read our charging policy for non-attendance
Nomination form
Page 89 of 147
Healthcare & Conditions
Long Term Health Conditions
This course is suitable for
When should you do this course?
Staff supporting people with a long term
health condition
Following induction
Aim:
To enhance knowledge and skills by exploring current practice and ensuring a clear understanding of
implications for providing a service for people with long term conditions.
Outcomes:
By the end of this course you will be able to:
 Describe what conditions are classed as long term and what the condition actually is.
 Recognise the difficulties that the person will experience in relation to their day to day life.
 Discuss coping strategies.
Venue
Date
Times
BPE Business
Connections, Eastbourne
1st July 2015
9.30am – 4.30pm
Sussex Exchange,
Hastings
9th February 2016
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 90 of 147
Healthcare & Conditions
Combined Diabetes & Multiple Sclerosis
This course is suitable for
When should you do this course?
Staff supporting people with diabetes or
multiple sclerosis
Following induction
Aim:
To provide knowledge and understanding on the specified conditions - diabetes and multiple sclerosis
Outcomes:
By the end of this course you will be able to:
 Describe what diabetes and multiple sclerosis means to the sufferer/ carer and the specific difficulties
that can arise from having the condition/s.
 Explain of the coping strategies for carers when caring for someone with these conditions.
 Recognise of the long term complications that can arise, also appreciate how healthy living and life
style will impact on the sufferer and the resultant management of the specific condition.
Venue
Date
Times
Boship Farm Hotel,
Hailsham
4th November 2015
9.30am – 1pm
th
Boship Farm Hotel,
12 August 2015
Hailsham
16th February 2016
1.30pm – 5pm
Heathfield Community
14th October 2015
Centre, Heathfield
13th January 2016
9.30am – 1pm
Heathfield Community
Centre, Heathfield
15th April 2015
1.30pm – 5pm
Sussex Exchange,
Hastings
10th June 2015
9.30am – 1pm
Sussex Exchange,
8th December 2015
Hastings
16th March 2016
1.30pm – 5pm
Click here to read our charging policy for non-attendance
Nomination form
Page 91 of 147
Healthcare & Conditions
Combined Parkinson’s Disease & Motor
Neurone Disease
This course is suitable for
When should you do this course?
Staff supporting people with Parkinson’s
Disease or Motor Neurone Disease
Following induction
Aim:
To provide knowledge and understanding on the specified conditions – Parkinson’s disease & Motor
Neurone disease.
Outcomes:
By the end of this course you will be able to:
 Describe what Parkinson’s disease and Motor Neurone disease means to the sufferer/ carer and the
specific difficulties that can arise from having the condition/s.
 Explain some of the coping strategies for carers when caring for someone with these conditions.
 Recognise the long term complications that can arise, also appreciate how healthy living and life style
will impact on the sufferer and the resultant management of the specific condition.
Venue
Date
Times
Boship Farm Hotel,
Hailsham
12th May 2015
9.30am – 1pm
Boship Farm Hotel,
Hailsham
4th November 2015
1.30pm – 5pm
Heathfield Community
Centre, Heathfield
15th July 2015
9.30am – 1pm
Heathfield Community
Centre, Heathfield
14th October 2015
1.30pm – 5pm
Sussex Exchange,
Hastings
10th June 2015
1.30pm – 5pm
th
Sussex Exchange,
17 September 2015
Hastings
16th March 2016
9.30am – 1pm
Click here to read our charging policy for non-attendance
Nomination form
Page 92 of 147
Healthcare & Conditions
Combined Stroke & Epilepsy
This course is suitable for
When should you do this course?
Staff supporting people who have had a
stroke or who have epilepsy
Following induction
Aim:
To provide knowledge and understanding on the specified conditions – Stroke and Epilepsy
Outcomes:
By the end of this course you will be able to:
 Describe what stroke and epilepsy means to the sufferer/ carer and the specific difficulties that can
arise from having the condition/s.
 Explain some of the coping strategies for carers when caring for someone with these conditions.
 Recognise the long term complications that can arise, also appreciate how healthy living and life style
will impact on the sufferer and the resultant management of the specific condition.
Venue
Date
Times
th
Boship Farm Hotel,
12 August 2015
Hailsham
16th February 2016
9.30am – 1pm
Boship Farm Hotel,
Hailsham
12th May 2015
1.30pm – 5pm
Heathfield Community
Centre, Heathfield
15th April 2015
9.30am – 1pm
th
Heathfield Community
15 July 2015
Centre, Heathfield
13th January 2016
1.30pm – 5pm
Sussex Exchange,
Hastings
8th December 2015
9.30am – 1pm
Sussex Exchange,
Hastings
17th September 2015
1.30pm – 5pm
Click here to read our charging policy for non-attendance
Nomination form
Page 93 of 147
Healthcare & Conditions
Continence Product Training
The following courses are provided by NHS colleagues. To book places please telephone the
Community Bladder and Bowel Advisory Service on 01323 843555 and speak to Caroline or Jill.
All courses start prompt at 1.45pm and end at 3.30pm
Information covered:






Types of incontinence and basic help you can give
Skin care
Urinals and appliances
Washable products
Pads available
Correct application of pads
Who to contact for help and advice
Venue
Park Practice, Eastbourne
Seaford Health Centre
Uckfield Hospital, Old
Canteen
Date
14th April 2015
14th July 2015
13th October 2015
7th July 2015
7th April 2015
6th October 2015
Times
1.45pm – 3.30pm
1.45pm – 3.30pm
1.45pm – 3.30pm
Catheter Care
The following courses are provided by NHS colleagues. To book places please telephone the
Community Bladder and Bowel Advisory Service on 01323 843555 and speak to Caroline or Jill.
All courses start prompt at 1.45pm and end at 3.30pm
Information covered:



Daily catheter care
Weekly catheter care
Problem solving and trouble shooting
Who to contact for help and advice
Venue
Ian Gow Memorial Health
Centre, Eastbourne
Park Practice, Eastbourne
Uckfield Hospital, Old
Canteen
Date
Times
1st September 2015
9th June 2015
8th September 2015
8th December 2015
2nd June 2015
1st December 2015
1.45pm – 3.30pm
1.45pm – 3.30pm
1.45pm – 3.30pm
Page 94 of 147
Healthcare & Conditions
Bowel Care
The following courses are provided by NHS colleagues. To book places please telephone the
Community Bladder and Bowel Advisory Service on 01323 843555 and speak to Caroline or Jill.
All courses start prompt at 1.45pm and end at 3.30pm
Information covered:





What is normal?
Basic bowel care
How to use the Bristol Stool Scale
Correct laxative use
How to identify bowel problems
Who to contact for help and advice
Venue
Ian Gow Memorial Health
Centre, Eastbourne
Park Practice, Eastbourne
Seaford Health Centre
Uckfield Hospital, Old
Canteen
Date
Times
5th May 2015
12th May 2015
11th August 2015
10th November 2015
3rd November 2015
1.45pm – 3.30pm
4th August 2015
1.45pm – 3.30pm
1.45pm – 3.30pm
1.45pm – 3.30pm
Venue addresses for NHS Continence courses
Park Practice (Eastbourne Park Primary Care Centre)
Broadwater Way
Hampden Park
Eastbourne
BN22 9PQ
Ian Gow Memorial Health Centre
Milfoil Drive
Langney
Eastbourne
BN23 8BR
Uckfield Community Hospital
Framfield Road
Uckfield
TN22 5AW
Seaford Health Centre
Dane Road
Seaford
BN25 1DH
Page 95 of 147
Healthcare & Conditions
Additional Continence Training
The Continence Team are providing bite size training at Bexhill Health Centre the dates are:
Topic
Continence
Bowel & Stoma Care
Catheter Care (HCAs
ONLY)
Date
30th April 2015
21st May 2015
Times
2pm – 4.30pm
2pm – 4.30pm
11th June 2015
2pm – 4.30pm
Please phone 01424 735688 ext. 5688 to book your place ~ if necessary leave your name and contact
number on the answer machine.
If you are involved with assessments and need help to go through the paperwork, contact us to organise
after training sessions are finished.
Continence
This covers different types of continence problems and the personal and social impact and some of the
different ways of management. Toilet programmes, sheath, Afex pants and containment products.
Bowel & Stoma Care
How our bowels work. What is constipation? Managing loose bowels. Tips that may help keep someone
continent of faeces. Basic understanding of stoma care.
Catheter
How catheters work and their risks to an individual. What bags and catheters are there? Management and
tips for when things go wrong.
The Bexhill Sessions will be held at: The Bexhill Health Centre (Middle building), Holliers Hill, Bexhill-on-Sea,
East Sussex, TN40 2DZ.
All names given are accepted on the training unless otherwise informed by Tracey.
FOOD IS NOT PROVIDED
Tracey Perkins - Continence Nurse Advisor
Page 96 of 147
Healthcare & Conditions
Bladder & Bowel training for RGNs
These sessions will be held at The Bexhill Health Centre (Middle building), Holliers Hill, Bexhill-on-Sea, East
Sussex, TN40 2DZ.
Bladder & Bowel Office 01424 735688 ext 5688.
Catheterisation Study Day (all day) Bexhill Health Centre Main Hall




20th Feb
9th April
9th July
9th Oct.
2015
2015
2015
2015
9.30am - 4.30pm
9.30am - 4.30pm
9.30am - 4.30pm
9.30am - 4.30pm
Catheterisation Update Bexhill Health Centre Main Hall




6th March 2015
8th May 2015
17th Sept. 2015
19th Nov. 2015
2pm - 4.30pm
2pm - 4.30pm
2pm - 4.30pm
2pm - 4.30pm
Bowel Care Day (all day) CONQUEST EDUCATION CENTRE ROOM 6

18th Nov.
2015 9.30pm - 4.30pm
For external candidates there will be a fee payable of £30 for half day £50 for full day (discounts may
be available). Please send nomination forms to learning and development, Duncan House,
Eastbourne DGH, Kings Drive, Eastbourne, East Sussex, BN21 2UD Tel: (01323) 417400 Ext: (13) 6244
or (13) 6227
If any problems please contact The Bladder & Bowel office at Bexhill on 01424 735688
FOOD IS NOT PROVIDED
Tracey Perkins Bladder & Bowel Nurse Advisor
All names given are accepted on the training unless otherwise informed by Tracey.
Page 97 of 147
Healthcare & Conditions
Hoarding Awareness
This course is suitable for
When should you do this course?
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
People who work with/support clients
who hoard
As required
1, 4, 5, 10, 13
Aim:
To give an overview of hoarding disorder and guidance on tactics which will help participants to provide
effective support to their Clients to enable them to help themselves out of their situations and reduce the
occurrence of relapses.
Outcomes:
By the end of this course it is anticipated you will be able to:
 Assess a hoarding situation.
 Identify appropriate tactics and structures and how to use them with Clients.
 Describe some common reasons for saving.
 Identify traits of hoarders.
The session will provide an opportunity to discuss actual or hypothetical situations.
Venue
Date
Times
st
21 September 2015
22nd September 2015
Cooden Beach Hotel,
23rd September 2015
10am – 3.30pm
Bexhill-on-Sea
24th September 2015
These are 4 separate
training courses; you
only need to attend one
of these dates.
Click here to read our charging policy for non-attendance
Nomination form
Page 98 of 147
Healthcare & Conditions
Alcohol Identification and Brief Advice (IBA)
Course
Who should attend this course?
Why do this course?
National/local directive
Links to QCF:
For further info see:
www.skillsforcare.org.uk
This training is available to anyone who has face-toface contact with adults in East Sussex, whether as
part of their job or voluntary work.
The course will enable you to learn more about
alcohol and how it can impact on your client’s
wellbeing. It will provide you with a range of tools to
talk to your clients about their alcohol use, and where
necessary, offer them tips about how to reduce their
drinking.
IBA stands for Identification and Brief Advice. It is an
evidence based way of helping many of those
drinking over the recommended guidelines to reduce
their alcohol intake. It is simple, structured advice
which raises awareness around harmful drinking
patterns and the associated effects, particularly
among increasing and higher risk drinkers.
The training is validated by the World Health
Organisation, which show that five minutes of
structured, motivational advice is effective in reducing
health risks from alcohol in 1 in 8 recipients
The programme forms part of the UK Government’s
Alcohol Strategy, and East Sussex’s Alcohol Strategy.
Work with individuals to encourage a reduction in
harmful alcohol consumption and drinking behaviour
(Skills for Health AH10.2014)
Support individuals who are substance users
(DANOS AB2)
Support individuals to access and use services and
facilities (SCDHSC0330)
Relate to, and interact with, individuals
(SCDHSC0233)
Aims:
During the 3 hour training session you will learn more about alcohol and it’s impact, learn how to identify risky
drinkers using screening tools, raising concerns and offering brief structured advice and signposting for
treatment
Outcomes:
By the end of this course you will be able to:
• Initiate discussions about drinking behaviour and respond to individuals who express concern about
their drinking levels.
• Use the AUDIT screening tool to identify those:
– drinking at levels that incur risk and may respond to brief advice
– may be dependent drinkers needing referral for specialist help
• Provide accurate information and feedback about the risks associated with current alcohol use.
• Check the individual’s understanding of the impact of their drinking behaviour and whether they want
to change this behaviour.
• Provide a menu of alternative strategies for changing drinking behaviour, including specialist help for
those with possible alcohol dependence and/or serious alcohol related problems.
• Provide relevant supplementary information material and signpost local specialist services if the
individual wishes to seek further help.
Page 99 of 147
Venue
The Hillcrest Centre Newhaven
Hastings Voluntary Action
-Hastings
Hastings Voluntary Action
-Hastings
The Hillcrest Centre Newhaven
Date
Times
14th January 2015
1.30pm - 4.30pm
11th February 2015
9.30am - 12.30pm
17th March 2015
1.30pm - 4.30pm
16th April 2015
9.30am - 12.30pm
How to Apply
The training can be delivered as a bespoke 'in-house' session which is tailored to the specific requirements
of a team or organisation, or an individual can book themselves on to one of the pre-arranged
training sessions which will be taking place in various locations throughout East Sussex (see above).
Email [email protected]
Telephone Lynne on 01323 433162
Further resources
www.alcohollearningcentre.org.uk
Page 100 of 147
Healthcare & Conditions
Fuel Poverty and Health Awareness e-learning
course
Who should undertake this course?
Why do this course?
National/local directive
Links to QCF:
For further info see:
www.skillsforcare.org.uk
This training is available to anyone who has face-toface contact with adults in East Sussex, whether as
part of their job or voluntary work.
Living in a cold home can harm your health. It can
exacerbate a range of health conditions such as
respiratory and cardiovascular disease, asthma
attacks in children, and impact on mental well-being.
The course aims to help staff and volunteers spot
people at risk of fuel poverty and tell them about the
help that’s available.
The training has been developed by ESCC Public
Health, National Energy Action and partners who
work together through the East Sussex Energy
Partnership (ESEP) to address the impact of cold
homes and fuel poverty.
The training is a core element of the East Sussex
Fuel Poverty Reduction programme which aims to
protect individuals and communities from the effects
of severe winter weather due to cold housing. It
provides practical advice and support to vulnerable
people about how to stay warm and well, and where
to get further specialist help.
Support individuals to access and use services and
facilities (SCDHSC0330)
Relate to, and interact with, individuals
(SCDHSC0233)
NHS Prevention and Lifestyle Behaviour Change
Competence Framework
Aims:
The course takes 30 minutes to complete or individual sections of it can be accessed.
During the course you will learn how to:
 Provide vulnerable people who live in a cold home with information about how to keep warm and
access services.
 Promote local and national measures and benefits.
 Refer eligible households to the East Sussex Winter Home Check service.
Page 101 of 147
This will contribute towards achievement of the following overall aims:
 A reduction of the health impact of living in a cold home and fuel poverty
Outcomes:
The learning outcomes are for participants to have an improved awareness and knowledge of:
 The causes and impacts of fuel poverty.
 The causes and remedies of condensation.
 Heat loss in the home.
 National and East Sussex’s initiatives to help households in fuel poverty.
Learning outcomes are measured by using a short quiz at the end of the course.
How to Apply
The free on-line e-learning course is available at www.elearning-nea.co.uk
- Select the East Sussex Fuel Poverty and Health course
- Create a new account by clicking on the “Create new account” button, on the right hand side of
the page
- When you are prompted for an "enrolment key" use nea100?esC
This will "enrol" you to the course.
Further information on keeping warm and well can be found at: www.eastsussex.gov.uk/keepwarm
Page 102 of 147
Management
National Minimum Data Set
This course is suitable for
When should you do this course?
Employers and managers of Adult Social
Care provider services
If you require support with the NMDS
Course pre-requisites:
 You will be an employer, manager or administrator with responsibility for setting up and/or maintaining
your NMDS profile.
 You will be able to bring your NMDS account username and password to the session.
 *A generic NMDS training site will be available if you don’t have access to your own account.
Aim:
To develop your knowledge and understanding of the NMDS system, and the use and benefits to your
organisation/service.
Outcomes:
By the end of this course you will be able to:
 Define what the NMDS is.
 Identify how once populated, the NMDS can help you make time and cost savings when providing
information to the bodies you interact with e.g. the Care Quality Commission.
 Use the NMDS to create a workforce plan for your organisation/service.
 Describe how you can use the NMDS to help you identify the training needs of your workforce in order
to achieve the right skills mix.
 Explain how being NMDS compliant can provide access to funding streams and e-learning modules.
http://www.skillsforcare.org.uk/nmds-sc/
http://www.skillsforcare.org.uk/wdf/
Venue
Date
Times
East Sussex Training &
Development Centre,
10th June 2015
2pm – 4.30pm
Eastbourne
11th December 2015
Click here to read our charging policy for non-attendance
Nomination form
Page 103 of 147
Management
Being Assertive: Avoiding Conflict
This course is suitable for
When should you do this course?
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Managers and senior staff
Where a need to develop knowledge and
skills in this area had been identified
LM1a, LM1c
1, 2
Aim:
 To identify the types of situation that create tension and conflict in the workplace.
 To explore the potential causes and impact of workplace tension and conflict.
 To learn a range of practical strategies for managing and resolving workplace tensions and conflict.
Outcomes:
By the end of this course you will be able to:
 Identify the causes of workplace tensions and conflicts.
 Explain the potential impact of these on the quality of service provision and staff relationships.
 Explain some of the different responses people have to tensions and conflict.
 Identify appropriate workplace structures that can be used to minimize conflicts.
 Apply practical strategies to enable you to manage situations of conflict within yourself and with others.
 Apply active listening skills when managing tensions and conflicts.
Venue
Date
Times
Sussex Exchange,
Hastings
3rd November 2015
9.30am – 4.30pm
Uckfield Civic Centre,
Uckfield
26th June 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 104 of 147
Management
Induction, Supervision & Appraisals
This course is suitable for
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Common Induction Standards.
For further info see:
www.skillsforcare.org.uk
Managers and seniors responsible for the
induction, supervision and appraisal of
staff
LM2a, LM2c, O16, O35, SHC52
1, 3, 5
Aim:
This one-day workshop will help managers explore and develop their knowledge and understanding of the
induction, supervision and appraisal processes in their organisation, and identify how they can be used
effectively to improve individual, team and organisational performance.
Outcomes:
By the end of this course you will be able to:
 Explain the purpose and functions of induction, supervision and appraisals.
 Recognise the structure and organisation of effective induction, supervision and appraisals.
 Identify the skills and tasks required to be an effective supervisor/developer of staff.
 State the procedures for recording and confidentiality.
 Review practice elements of the supervisor role.
 Identify different ways staff can be supported to maintain their continuing professional development.
 Explain the links between the three processes and their contribution to staff retention and improved
performance.
Venue
Date
Times
Sussex Exchange,
Hastings
29th September 2015
9.30am – 4.30pm
Uckfield Civic Centre,
Uckfield
23rd April 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 105 of 147
Management
Managing Personal Effectiveness (Time &
Stress)
This course is suitable for
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Care Certificate Standards
For further info see:
www.skillsforcare.org.uk
Managers & senior staff
LM1a, LM1c
1, 2
Aim:
 To enable participants to review how they manage their work activities.
 To understand the implications for the quality of their service and their lives if they increase their
personal effectiveness.
 To learn a range of practical strategies for increasing personal effectiveness.
 To enable participants to explore strategies to help them achieve a healthy work balance both
physically and psychologically.
Outcomes:
By the end of this course you will be able to:
 Recognise activities which ‘steal’ your time and add pressure to your working day.
 Identify the impact of effective time management and task prioritisation.
 Describe appropriate strategies for prioritising your workload.
 Apply appropriate practical strategies for effective time management and prioritising work activities.
 Put working ‘smarter not harder” into practice.
 Set realistic and achievable goals for yourself and others in the workplace.
 Explain the body’s natural ‘stress response’ and the impact of this on how the body functions.
 Review the impact of stress on your effectiveness at work – positive and negative, short term and long
term.
 Formulate an Action Plan to reduce work pressures and stress to you’re your working life a healthier
one.
 Define appropriate workplace structures to monitor and reduce stress.
Venue
Date
Times
Sussex Exchange,
Hastings
20th November 2015
9.30am – 4.30pm
Uckfield Civic Centre,
Uckfield
5th June 2015
9.30am – 4.30pm
Click here to read our charging policy for non-attendance
Nomination form
Page 106 of 147
Qualifications
EAST SUSSEX QUALIFICATION &
ASSESSMENT CENTRE (ESQAC)
ESQAC has been approved by a number of awarding organisations to offer a wide range of QCF
qualifications. All qualifications are work based and are supported by a blended learning
programme. Learners will work closely with an assessor who will meet with them on a regular basis
offering support as needed. ESQAC is an e portfolio centre.
Funding for Qualification & Credit Framework
Qualifications
If you contribute to the National Minimum Data Set (NMDS) you can claim funding from the Workforce
Development Fund, our current lead partner is Surrey County Council, please contact:
Elaine Thomas
Tel: 01932 794240
Email: [email protected]
- 0800 093 1118
Page 107 of 147
Qualifications
Care Certificate
Do you know that from April 2015, there is a national
requirement for new workers to complete the new Care
Certificate within 12 weeks of starting employment?
The Care Certificate replaces the Common Induction Standards as part of the CQC requirements in
April 2015.
The Care Certificate comprises 15 standards. Each standard has specific assessment criteria which
the new worker will be required to meet. All assessment criteria must be met in order for that standard
to be signed off by the occupationally qualified assessor.
We offer the Care Certificate over a three month intense programme of 6 workshops plus an induction
session and a review session.
The programme includes access to all mandatory required training for the sector. This ensures that
the new workers are quickly able to perform in the workplace.
Direct observation is not an optional requirement - it is mandatory - and therefore the new worker
must be observed during normal day to day activities. These observations will normally be done by
the new workers supervisor. However, where this proves difficult our experienced assessors can
perform this function.
On successful completion of the programme the new learner will receive a Care Certificate issued by
East Sussex County Council.
This qualification is suitable for
All new care / support workers in Adult social care services
Qualification & Credit Framework links. SHC23, SHC24, SHC31,SHC33, SHC 34, SHC 32,SHC33,
For further info see:
HSC024, HSC027, HSC028, HSC036, HSC037, HSC38,
DEM301
http://www.skillsforcare.org.uk/Stan DEM 302, DEM 201, DEM 205, HSC026, DEM202,
dards/Care-Certificate/CareDEM207, DEM308, LD201, HSC036, DEM308, DEM310,
Certificate.aspx
LD302, LD303 and HSC3013. L2 Certificate in Preparing to
Work in Adult Social Care
Accredited qualifications:
The Care Certificate Standards 1 – 15 will provide evidence
towards QCF Qualifications and Apprenticeships across
Health and Social Care.
National/local directive
Care Act 2014
Health & Social care Act 2008
No Secrets; Pan Sussex SAAR Policy and Procedures
Health & Safety at Work Act, 1974
National Occupational Standards (2013)
Code of Conduct for Healthcare Support Workers and Adult
Social Care Workers in England (2013)
Compassion in Practice
The Care Certificate Framework (Guidance)
Equality Act 2010
Cost to non ESCC staff
The cost of this programme is £350 per learner. If you
require the team to undertake the assessments in the
workplace as well then the cost is £450.
Page 108 of 147
For more information contact: [email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 109 of 147
Qualifications
Level 2 Award in Supporting Individuals with
Learning Disabilities (QCF)
Qualification Overview
To gain the Level 2 Award in Supporting Individuals with Learning Disabilities learners must
achieve at least 12 credits.
Four of these credits are from the Mandatory Unit: LD 201, `Understand the context of
supporting individuals with learning disability’. The remaining eight credits will be selected
from two / three optional units depending on the learner’s job role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include assessor observations within the workplace,
written assignments, witness testimonies from colleagues or others and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings who wish to
develop their knowledge and skills around
supporting individuals with a learning
disability
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
This achievement can also be mapped to the
For further info see:
Level 3 Diploma in Health and Social Care
www.skillsforcare.org.uk
Cost to non ESCC staff
£460
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 110 of 147
Qualifications
Level 2 Certificate in Supporting Individuals
with Learning Disabilities (QCF)
Qualification Overview
To gain the Level 3 Certificate in Supporting Individuals with Learning Disabilities learners
must achieve at least 21 credits.
12 credits will be from the Mandatory Units as follows:
 LD 201, `Understand the context of supporting individuals with learning disabilities`
 LD 202, `Support person-centred thinking and planning`
 SHC 21, Introduction to communication in health, social care or children’s and young
people’s settings
The remaining 9 credits will be selected from two/three optional units depending on the
learners’ job role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards.
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include assessor observations within the workplace,
written assignments, witness testimonies from colleagues or others and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings who wish to
develop their knowledge and skills around
supporting individuals with a learning
disability
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
This achievement can also be mapped to the
For further info see:
Level 3 Diploma in Health and Social Care
www.skillsforcare.org.uk
Cost to non ESCC staff
£700
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 111 of 147
Qualifications
Level 3 Award in Supporting Individuals with
Learning Disabilities (QCF)
Qualification Overview
To gain the Level 3 Award in Supporting Individuals with Learning Disabilities learners must
achieve at least 12 credits.
Four of these credits are from the Mandatory Unit: LD 201, `Understand the context of
supporting individuals with learning disability’. The remaining eight credits will be selected
from two / three optional units depending on the learner’s job role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include assessor observations within the workplace,
written assignments, witness testimonies from colleagues or others and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings who wish to
develop their knowledge and skills around
supporting individuals with a learning
disability
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
This achievement can also be mapped to the
For further info see:
Level 3 Diploma in Health and Social Care
www.skillsforcare.org.uk
Cost to non ESCC staff
£600
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 112 of 147
Qualifications
Level 3 Certificate in Supporting Individuals
with Learning Disabilities (QCF)
Qualification Overview
To gain the Level 3 Certificate in Supporting Individuals with Learning Disabilities learners
must achieve at least 23 credits.
12 credits will be from the Mandatory Units as follows:
 LD 201, `Understand the context of supporting individuals with learning disabilities`
 LD 302, `Support person-centred thinking and planning`

SHC 31, `Promote communication in health and social care settings`

The remaining 11 credits will be selected from three / four optional units depending on the
learners’ job role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards.
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include assessor observations within the workplace,
written assignments, witness testimonies from colleagues or others and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings who wish to
develop their knowledge and skills around
supporting individuals with a learning
disability
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
This achievement can also be mapped to the
For further info see:
Level 3 Diploma in Health and Social Care
www.skillsforcare.org.uk
Cost to non ESCC staff
£800
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 113 of 147
Qualifications
Level 2 Diploma in Health and Social Care
(Adults) for England, (QCF)
Qualification Overview
The Level 2 Diploma in Health and Social Care requires achieving a minimum of 46 credits.
There are 16-17 competence units to complete, 9 of which are Mandatory Units and a range
of optional units depending on job role and the pathway chosen.
There are 3 specialist pathways to choose from:
 Learning disability pathway
 Dementia pathway
 Generic pathway
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include assessor observations within the workplace,
written assignments, witness testimonies from colleagues or others and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings.
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Cost to non ESCC staff
£920
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 114 of 147
Qualifications
Level 3 Diploma in Health and Social Care
(Adults) for England (QCF)
Qualification Overview
The Level 3 Diploma in Health and Social Care requires achieving a minimum of 58 credits.
There are 18-19 competence units to complete, 9 of which are Mandatory Units and a range
of optional units depending on job role and the pathway chosen.
There are 3 specialist pathways to choose from:
 Learning disability pathway
 Dementia pathway
 Generic pathway
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include assessor observations within the workplace,
written assignments, witness testimonies from colleagues or others and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
This vocational qualification is aimed at staff
who are working in a range of health and
adult social care settings.
Who should do this qualification?
Care Officers / Senior Care Officers, ,
Support Workers / Senior Support Workers,
and Healthcare Assistants
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Cost to non ESCC staff
£1,500
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 115 of 147
Qualifications
Level 2 Award in Awareness of Dementia
(QCF)
Qualification Overview
To gain the Level 2 Award in Awareness of dementia learners must achieve 8 credits from
the following four mandatory units which are all knowledge only units:
 Dem 201, Dementia awareness
 Dem 202, The person centred approach to the care and support of individuals with
dementia
 Dem 205, Understand the factors that can influence communication and interactions
with individuals who have dementia
 Dem 207, Understand equality, diversity and inclusion in dementia care.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings to develop
their knowledge, skills and understanding of
people that have dementia.
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
This achievement can be also mapped to the
For further info see:
Level 2 Diploma in Health and Social Care
www.skillsforcare.org.uk
Cost to non ESCC staff
£400
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 116 of 147
Qualifications
Level 3 Award in Awareness of Dementia
(QCF)
Qualification Overview
To gain the Level 3 Award in Awareness of dementia learners must achieve 11 credits from
the following four mandatory units which are all knowledge only units:
 Dem 301, Understand the process and experience of Dementia
 Dem 305, Understand the administration of medication to individuals with dementia
using a person centred approach
 Dem 308, Understand the role of communication and interactions with individuals
who have dementia
 Dem 310, Understand the diversity of individuals with dementia and the importance
of inclusion.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings to develop
their knowledge, skills and understanding of
people that have dementia.
Who should do this qualification?
Care Officers / Senior Care Officers, Support
Workers /Senior Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
This achievement can be also mapped to the
For further info see:
Level 3 Diploma in Health and Social Care
www.skillsforcare.org.uk
Cost to non ESCC staff
£600
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 117 of 147
Qualifications
Level 2 Certificate in Dementia Care (QCF)
Qualification Overview
To gain the Level 2 Certificate in Dementia Care learners must achieve at least 18 credits.
14 credits will be from the five Mandatory Units as follows:
 Dem 201, Dementia Awareness
 Dem 204, Understand and implement a person centred approach to the care and
support of individuals with dementia
 Dem 209, Equality, diversity and inclusion in dementia care practice
 Dem 210, Understand and enable interaction and communication with individuals
with dementia
 Dem 211, Approaches to enable rights and choices for individuals, with dementia
whilst minimising risks.
The remaining 4 credits will be selected from one / two optional units depending on the
learners’ job role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include assessor observations within the workplace,
written assignments, witness testimonies from colleagues or others and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings who wish to
develop their knowledge and skills and
understanding of people that have dementia.
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
This achievement can be also be mapped to
For further info see:
the Level 3 Diploma in Health and Social
www.skillsforcare.org.uk
Care
Cost to non ESCC staff
£650
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 118 of 147
Qualifications
Level 3 Certificate in Dementia Care (QCF)
Qualification Overview
To gain the Level 3 Certificate in Dementia Care learners must achieve at least 21 credits.
15 credits will be from the four Mandatory Units as follows:
 Dem 301, Understand the process and experience of Dementia
 Dem 304, Enable rights and choices of individuals with dementia whilst minimising
risks
 Dem 312, Understand and enable interaction and communication with individuals
who have dementia.
 Dem 313, Equality, diversity and inclusion in dementia care practice
The remaining 6 credits will be selected from two / three optional units depending on the
learners’ job role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards.
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include assessor observations within the workplace,
written assignments, witness testimonies from colleagues or others and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings who wish to
develop their knowledge and skills and
understanding of people that have dementia.
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
This achievement can be also be mapped to
For further info see:
the Level 3 Diploma in Health and Social
www.skillsforcare.org.uk
Care
Cost to non ESCC staff
£920
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 119 of 147
Qualifications
Level 2 Award in Awareness of End of Life
Care (QCF)
Qualification Overview
The Level 2 Award in Awareness of End of Life Care provides learners with the knowledge
and understanding when beginning to work in the end of life care. To achieve this award
learners must complete one specialist knowledge based unit which gains 3 credits, Unit
201, Understand how to work in end of life care.
The knowledge for this covers:
 Know the different perspective on death and dying
 Understand the aims, principles and polices of end of life care
 Understand factors regarding communication in end of life care
 Know how to access the range of support services available to individuals and others
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff working in health and social care
settings where individuals who are
supported are approaching the end of their
life. This may include health, residential,
domiciliary care and palliative care settings.
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Cost to non ESCC staff
£350
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 120 of 147
Qualifications
Level 3 Award in Awareness of End of Life
Care (QCF)
Qualification Overview
To gain the Level 3 Award in Awareness of End of Life Care learners must achieve 10
credits from the following three mandatory units which are all knowledge only units:
 201, Understand how to work at the end of life care
 301, Understand how to provide support when working in end of life care
 307, Understand how to support individuals in the last days of life
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff working in health and social care
settings where individuals who are
supported are approaching the end of their
life. This may include health, residential,
domiciliary care and palliative care settings.
Who should do this qualification?
Care Officers, Support Workers, and
Healthcare Assistants
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Cost to non ESCC staff
£600
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 121 of 147
Qualifications
Level 2 Award in Awareness of Stroke Care
(QCF)
Qualification Overview
The Level 2 Award in Awareness of Stroke Care provides learners with the understanding of
the different types of stroke, signs and symptoms and effects on individuals. To achieve this
award learners must complete one specialist knowledge based unit which gains 3 credits.
The knowledge for this unit covers:
 know what a stroke is;
 know how to recognise a stroke;
 understand the management of risk factors for stroke;
 understand the Importance of emergency response and treatment for stroke; and
 understand the management of stroke.
Learners will be allocated an Assessor who will plan, assess and give feedback on the
evidence that is presented in an e-portfolio to ensure that it meets the required standards
In addition learners will attend a blended learning programme that includes taught sessions,
e-learning, reading and research.
This qualification is suitable for
Who should do this qualification?
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Cost to non ESCC staff
Staff who are working in a range of health
and adult social care settings who wish to
develop their specialist knowledge for their
CPD.
Care Officers / Senior Care Officers,, Senior
Support Workers, and Healthcare Assistants
£350
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 122 of 147
Qualifications
Level 2 Award in the Awareness of the Mental
Capacity Act 2005 (QCF)
Qualification Overview
The Level 2 Award in in the Awareness of the Mental Capacity Act (MCA) 2005 provides
learners with the understanding and knowledge required to work with individuals who have
mental capacity issues. To achieve this award, learners must complete one specialist
knowledge based unit which gains 3 credits.
The knowledge for this unit covers:
 Understand the importance of the MCA 2005
 Understand the key elements of the MCA 2005
 Understand “restraint” as defined in S6 (4) MCA 2005
 Understand the importance of complying with the MCA 2005 Code of Practice when
working with individuals who lack capacity
Learners will be allocated an Assessor who will plan, assess and give feedback on the
evidence that is presented in an e-portfolio to ensure that it meets the required standards
In addition learners will attend a blended learning programme that includes taught sessions,
e-learning, reading and research.
This qualification is suitable for
Who should do this qualification?
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Cost to non ESCC staff
Staff who are working in a range of health
and adult social care settings who wish to
develop their specialist knowledge for their
CPD.
Care Officers/Senior Care Officers, Support
Workers/Senior Support Workers, Team
Leaders, and Healthcare Assistants
£350
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 123 of 147
Qualifications
Level 2 Award in the Prevention and Control
of Infection (QCF)
Qualification Overview
The Level 2 Award in the Prevention and Control of Infection provides the learner with an
in-depth understanding of; how to prevent the spread of infection, the causes of infection,
cleaning methods, waste disposal, and infection control laws and policies To achieve this
award learners must achieve 7 credits from the following 3 specialist mandatory units:
 IC01, The principles of infection prevention and control
 IC02, Causes and spread of infection
 IC03, Cleaning, decontamination and waste management
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio to
ensure that it meets the required standards
Learners will need to show competence in both knowledge and skills and will be internally
assessed by a range of methods. These include an assessor observation within the
workplace and written assignments.
In addition learners will attend a blended learning programme that includes taught sessions,
e learning, reading and research.
This qualification is suitable for
Staff who are working in a range of health
and adult social care settings who wish to
develop their knowledge of infection control
procedures.
Who should do this qualification?
Care Officers /Senior Care Officers,, Support
Workers/Senior Support Workers, Team
Leaders, and Healthcare Assistants
Qualification & Credit Framework links.
For further info see:
www.skillsforcare.org.uk
Cost to non ESCC staff
£460
To apply for the qualification you need to complete an ESQAC application form and return it
to [email protected].
If you work for ESCC DPS you will need your line manager’s approval.
Page 124 of 147
Qualifications
Level 2 Diploma in Business Administration
(QCF)
Qualification overview
This Diploma is part of the Qualification and Credit Framework (QCF) which is the national
credit transfer system for education qualification in the UK. Each unit and qualification on the
framework has a credit value.
For this qualification, learners are required to complete mandatory units;
 Communicate in a business environment
 Principles of providing administration services
 Principles of business document production & information management
 Understand employer organisations
 Manage personal performance and development
 Develop working relationships with colleagues
In addition, learners are able to choose optional units that match their work role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio.
Knowledge workshops available on:
 Communication
 Organisations
 Employee rights and responsibilities
This qualification is suitable for
Who should do this qualification?
Qualification & Credit Framework links.
For further info see:
www.ocr.org.uk
Accredited qualifications:
http://www.accreditedqualifications.org.uk/qu
alifications-and-credit-framework-qcf.html
Cost to non ESCC staff
Learners who are currently working in a
business administration role studying for
career progression or continuing
professional development.
If you are working as part of a team ensuring
the provision of information and resources to
others. Your work situation will provide you
with the opportunity to be involved in a range
of administration activities and enable you to
develop or consolidate your skills.
45 credits.
Minimum 36 at level 2 or above.
£920
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 125 of 147
Qualifications
Level 3 Diploma in Business Administration
(QCF)
Qualification overview
This Diploma is part of the Qualification and Credit Framework (QCF) which is the national credit
transfer system for education qualification in the UK. Each unit and qualification on the framework
has a credit value.
For this qualification, learners are required to complete mandatory units;
 Communicate in a business environment
 Manage personal and professional development
 Principles of business communication and information
 Principles of administration
 Principles of business
In addition, learners are able to choose optional units that match their work role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented.
Knowledge workshops on:
 Communication
 Organisations
 Employee rights and responsibilities
This qualification is suitable for
Who should do this qualification?
Individuals who are currently working in an
administrative role, for example team administrators,
departmental administrators or personal assistants.
If you have some responsibility for supervising staff and
administrative functions such as setting up and
monitoring administrative systems, delivering customer
service, or running projects.
The latest revised version of the National Occupational
Standards (NOS) for Business & Administration focuses
strongly on those aspects of work which have increased
in importance in recent years, such as communication
and negotiation, working with others, dealing with
change, solving business problems, supporting
sustainability and managing risk.
Qualification & Credit Framework links.
For further info see:
www.ocr.org.uk
Accredited qualifications:
http://www.accreditedqualifications.org.u
k/qualifications-and-credit-frameworkqcf.html
Cost to non ESCC staff
If you would like to study for career progression or
continuing professional development.
58 credits.
Minimum 40 at level 3.
£1500
Autumn 2015 start
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected] .
If you work for ESCC DPS you will need your manager’s approval.
Page 126 of 147
Qualifications
Level 4 Diploma in Business Administration
(QCF)
Qualification overview
This Diploma is part of the Qualification and Credit Framework (QCF) which is the national credit transfer
system for education qualification in the UK. Each unit and qualification on the framework has a credit
value.
For this qualification, learners are required to complete mandatory units;
 Communicate in a business environment
 Resolve administrative problems
 Manage the work of an administrative function
 Manage personal and professional development

In addition, learners are able to choose optional units that match their work role.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio.
This qualification is suitable for
Individuals who are currently working with a high level of
autonomy in a business environment and in a senior, central
administrative role. You may have some responsibility for
supervising staff and administrative functions such as setting
up and monitoring administrative systems, delivering
customer service, or running projects
Who should do this qualification?
Those who would like to study for career progression or
continuing professional development.
Develop knowledge
 to underpin competence
 of the wider sector-related to your job.
 principles underpinning the resolution of
administrative problems
 related to the management of an administrative
function
 related to business communication models, systems
and processes
 identify administrative problems and resolve problems
 organise the work of an administrative function
 manage administrative workflows
 use both written and verbal communication in
business
 own personal growth
Qualification & Credit Framework links.
For further info see:
www.ocr.org.uk
Accredited qualifications:
http://www.accreditedqualifications.org.uk/
The latest revised version of the National Occupational
Standards (NOS) for Business & Administration focuses
strongly on those aspects of work which have increased in
importance in recent years, such as communication and
negotiation, working with others, dealing with change, solving
business problems, supporting sustainability and managing
risk.
57 credits.
Minimum 30 at level 4.
Page 127 of 147
qualifications-and-credit-frameworkqcf.html
National/local directive
www.nos.ukces.org.uk
www.jcq.org.uk
These qualifications:
• are nationally recognised
• are based on the Business and Administration National
Occupational Standards (NOS). The NOS, assessment
strategy and qualification structure(s) are owned by The
Council for Administration.
Cost to non ESCC staff
£1725
www.cfa.org.uk
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 128 of 147
Qualifications
Level 2 Diploma in Customer Service (QCF)
Qualification overview
This Diploma is part of the Qualification and Credit Framework (QCF) which is the national
credit transfer system for education qualification in the UK. Each unit and qualification on the
framework has a credit value.
For this qualification, learners are required to complete mandatory units;
 Deliver customer service
 Understand customers
 Principles of customer service
 Understand employer organisations
 Manage personal performance and development
In addition, learners are able to choose optional units that match their work role, for
example; deal with incoming telephone calls, process information about customers, resolve
customer service problems, provide reception service, support customer service
improvements etc.,
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio.
Knowledge workshops available on:
 Communication
 Organisations
 Employee rights and responsibilities
This qualification is suitable for
Who should do this qualification?
Qualification & Credit Framework links.
For further info see:
Qualification & Credit Framework links.
For further info see:
www.ocr.org.uk
Accredited qualifications:
http://www.accreditedqualifications.org.uk/
qualifications-and-credit-frameworkqcf.html
Cost to non ESCC staff
Individuals who undertake a customer service
role and recognise that employment in
customer service sector involves a diverse
range of functions, tasks and activities that are
constantly developing and changing.
Individuals who
 Have particular customer service and
administration job roles
 Are working in a customer service
environment
 Have a role to provide customer service to
customers
45 credits
£920
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 129 of 147
Qualifications
Level 3 Diploma in Customer Service (QCF)
Qualification overview
This Diploma is part of the Qualification and Credit Framework (QCF) which is the national
credit transfer system for education qualification in the UK. Each unit and qualification on the
framework has a credit value.
For this qualification, learners are required to complete mandatory units;
 Organise and deliver customer service
 Understand the customer service environment
 Understand customers and customer retention
 Resolve customers’ problems
 Principles of business
 Manage personal and professional development
In addition, learners are able to choose optional units that match their work role, for
example; use service partnership to deliver customer service, resolve customers’
complaints, communicate verbally with customers, communicate with customers in writing,
support customer service improvements, build and maintain effective customer relations etc.
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented in an e-portfolio.
Knowledge workshops available on:
 Communication
 Organisations
 Employee rights and responsibilities
This qualification is suitable for
Who should do this qualification?
Qualification & Credit Framework links.
For further info see:
Qualification & Credit Framework links.
For further info see:
www.ocr.org.uk
Accredited qualifications:
http://www.accreditedqualifications.org.u
k/qualifications-and-credit-frameworkqcf.html
Cost to non ESCC staff
Individuals who are delivering and managing
service and will be accountable in the area of
practice. They will be working without direct
supervision or on their own.
Individuals who
 Can influence what happens at work
 Uses the organisation’s rules and systems
flexibly to deliver good service
 Question the way things are done and
suggest improvements
 Have good communication skills and a wide
knowledge of what to do, who to see and
where to go to get things done for the
customer
 Are aware of the commercial or other
pressures facing the organisation/business
45 credits
£920
Page 130 of 147
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 131 of 147
Qualifications
ILM Leadership and Management
Qualifications
Qualification overview
These qualifications are available as Awards, Certificates and Diplomas. Learners are able to choose
optional units that match their work role and level of management experience.
As you develop your abilities and career, you may move up through the qualification levels. ILM
qualifications are specifically designed for fast and easy progression and development as a manager.
.
The qualifications are made up of units of learning each covering a specific topic. Learning seminars are
run throughout the year to enable you to gain knowledge and prepare for your assessments. Topics
include:
 Leadership in working with people
 Management theory
 Understanding organisations
 Achieving results
 Innovation and change
 Professional development
 Fundamentals of management
 Partnership working
 Finance
 Coaching and mentoring
Learners will be assigned an assessor who will meet with them regularly on a 1:1 basis.
They will plan, assess and give feedback on evidence that is presented. Final submissions are marked by
externally by The Institute of Leadership and Management.
This qualification is suitable for
Individuals who are leading a team for the first time, preparing
to step up to senior management, project managing,
department head, or other practising middle manager.
Who should do this qualification?
Individual who wish to develop their skills and experience,
improve their performance, prepare for progression and gain
a nationally recognised professional qualification in
management.
Qualification & Credit Framework links.
Awards
For further info see:
Certificates
https://www.i-l-m.com/Learning-andDiplomas
Development/Qualificationsexplained/leadership-and-managementqualifications
http://ofqual.gov.uk/qualifications-andassessments/
Cost to non ESCC staff
Diploma £1500
Certificate £1,200
Award £700
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 132 of 147
Qualifications
Level 3 Award in Assessing Competence in
the Work Environment
Qualification overview
This qualification will introduce you to the principles and practices of assessment.
The qualification requires the creation of a portfolio of evidence of your assessment practice. This is
usually completed within 12 months and you would be expected to commit to study in your own time. To
help you complete your award, you will be allocated an Assessor who will arrange to meet with you on a
monthly basis. Your Assessor will help you to identify appropriate evidence for your portfolio and ensure
that it meets the required standards. They will also observe you carrying out assessment activities in the
workplace.
To achieve the award you will need to complete two mandatory units:
 301 Understanding the Principles and Practices of Assessment

302 Assess Occupational Competence in the Work Environment
Your portfolio will be an e-portfolio which is web based and will be created from evidence relating to the
City and Guilds Standards.
To find out more contact [email protected]
This qualification is suitable for
Occupationally competent practitioners wishing to assess the
occupational competence of others in their work environment.
Who should do this qualification?
This qualification is aimed at practitioners who would like to
develop their knowledge and skills in assessing the
competence of others in the work environment.
Qualification & Credit Framework links.
To gain the Level 3 Award in Assessing Competence in the
For further info see:
Work Environment you will need to achieve 9 credits from the
www.cityandguilds.com
two mandatory units.
Accredited qualifications:
http://www.accreditedqualifications.org.uk/
qualifications-and-credit-frameworkqcf.html
Cost to non ESCC staff
£600
To find out more contact [email protected]
Page 133 of 147
Qualifications
Level 4 Award in the Internal Quality
Assurance of Assessment Processes and
Practice
Qualification overview
This Award introduces you to the principles and practices of internally assuring the quality of assessment
through sample planning, monitoring and advising on the practice of assessors.
The qualification requires the creation of a portfolio of evidence of your internal quality assurance practice.
This is usually completed within 12 months and you would be expected to commit to study in your own
time. To help you complete your award, you will be allocated an Assessor who will arrange to meet with
you on a monthly basis. Your Assessor will help you to identify appropriate evidence for your portfolio and
ensure that it meets the required standards. They will also observe you carrying out internal quality
assurance activities.
To achieve this award you will need to complete 2 mandatory units:
 401 - Understanding the Principles and Practices of Internally Assuring the Quality of Assessment,
and
 402 - Assure the Quality of Assessment
Your portfolio will be an e-portfolio which is web based and will be created from evidence relating to the
City and Guilds Standards.
To find out more contact [email protected]
This qualification is suitable for
Individuals who are currently assessing learners in the
workplace.
Who should do this qualification?
Qualified assessors who wish to conduct internal quality
assurance of the assessment process within a centre or
organisation.
Qualification & Credit Framework links.
To gain the Level 4 Award in the Internal Quality Assurance
For further info see:
of Assessment Processes and Practice you will need to
www.cityandguilds.com
achieve 12 credits from the two mandatory units.
Accredited qualifications:
http://www.accreditedqualifications.org.uk/
qualifications-and-credit-frameworkqcf.html
Cost to non ESCC staff
Award £650
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 134 of 147
Qualifications
Functional Skills: English
Qualification overview
Functional Skills are the fundamental applied skills that help to gain the most from life, learning and
work. They are suitable for learners of all ages and provide the essential knowledge, skills and
understanding needed to operate confidently, effectively and independently in life and at work.
With Functional Skills learners learn how to apply skills and to link topics together so that they are
able to transfer learning and apply it to everyday contexts.
The English qualification is made up of three parts. Workshops prepare you for assessment for the
three areas that are;
1. Reading - read and understand a range of texts, utilise information and identify suitable responses
2. Writing - use English language skills including spelling, grammar and presentation skills, write a
range of texts to communicate information, ideas and opinions using formats and styles suitable for
purpose and audience.
Externally set and marked papers that are task based assessments. These involve multiple choice
questions and free response.
3. Speaking, Listening and Communication (assessed internally) –demonstrate skills preparing for,
contributing to discussions and presenting information in appropriate language
This assessment consists of two group discussions that is marked internally and is carried out by
observation. One discussion will be a topic you are familiar with and the other you are not familiar
with. The topics are decided by the Centre.
An initial assessment will determine the level to be undertaken.
This qualification is suitable for
Anyone wishing to improve their written and spoken skills in
English, as well as those needing national level
qualifications for work or further and higher study
Who should do this qualification?
If you would like the opportunity to develop your written and
oral communication skills to help you in your employment
and everyday life. It will help you to improve your English
and enable you to increase your confidence
Qualification & Credit Framework links. 10 credits
For further info see:
www.cityandguilds.com
Accredited qualifications:
http://www.accreditedqualifications.org.
uk/qualifications-and-credit-frameworkqcf.html
National/local directive
These qualifications are nationally recognised having been
created from government directives. They are regulated by
awarding bodies such as:
http://www.ofsted.gov.uk
Ofsted
http://www.awarding.org.uk/regulation- Federation of Awarding Bodies
of-awarding-bodies
https://www.gov.uk/government/organis Department for Education and Skills, 2006
ations/department-for-education
Cost to non ESCC staff
£35
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your managers approval.
Page 135 of 147
Qualifications
Functional Skills: Information Communication
Technology (ICT)
Qualification overview
Functional Skills are the fundamental applied skills that help to gain the most from life, learning and
work. They are suitable for learners of all ages and provide the essential knowledge, skills and
understanding needed to operate confidently, effectively and independently in life and at work.
With Functional Skills learners learn how to apply skills and to link topics together so that they are
able to transfer learning and apply it to everyday contexts.
The ICT qualifications consists of three process skills areas that are,
1. Use ICT – understand the problem/task, plan and select what ICT took to use to achieve the
outcome.
2. Find and select information - access the information/data, carry out relevant searches for
information, select information to solve the problem and complete the task.
3. Develop, present and communicate information - you will learn how to enter, develop and
amend information so that you will be able to, present the results in an appropriate forma, draw
simple conclusions about the effectiveness of using ICT tools, communicate the results of your
findings.
Workshops prepare you for assessment which is in the form of one written paper that is externally
set and marked.
An initial assessment will determine the level to be undertaken.
This qualification is suitable for
Anyone wishing to improve aspects of their ICT ability, as
well as those needing national level qualifications for work
or further and higher study.
Is this qualification appropriate for me? Yes, this course gives you the opportunity to improve your
ICT skills and give you confidence when using ICT systems
and tools.
Qualification & Credit Framework links. 10 credits
For further info see:
www.cityandguilds.com
Accredited qualifications:
http://www.accreditedqualifications.org.
uk/qualifications-and-credit-frameworkqcf.html
National/local directive
These qualifications are nationally recognised having been
created from government directives. They are regulated by
various awarding bodies such as:
http://www.ofsted.gov.uk
Ofsted
http://www.awarding.org.uk/regulation- Federation of Awarding Bodies
of-awarding-bodies
https://www.gov.uk/government/organis Department for Education and Skills, 2006
ations/department-for-education
Cost to non ESCC staff
£35
Page 136 of 147
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 137 of 147
Qualifications
Functional Skills: Maths
Qualification overview
Functional Skills are the fundamental applied skills that help to gain the most from life, learning and
work. They are suitable for learners of all ages and provide the essential knowledge, skills and
understanding needed to operate confidently, effectively and independently in life and at work.
With Functional Skills learners learn how to apply skills and to link topics together so that they are
able to transfer learning and apply it to everyday contexts.
The Maths qualifications consists of three process skills areas that are:
1. Represent - understand practical problems
2. Analyse - apply maths in an organised way to find solutions to practical problems for different
purposes
3. Interpret - interpret and communicate solutions to practical problems, drawing simple conclusions
and giving explanations
Workshops prepare you for assessment. This is in the form of one written paper that is externally
set and marked.
An initial assessment will determine the level to be undertaken.
This qualification is suitable for
Anyone wishing to improve aspects of their mathematical
ability, as well as those needing national level qualifications
for work or further and higher study.
Is this qualification appropriate for me? Yes, this course gives you the opportunity to improve your
number skills that you need in everyday life, for example,
addition, subtraction, multiplication, division, money, time,
fractions and percentages. You are taught skills that you
can apply to various aspects of working and daily life.
Qualification & Credit Framework links. 10 credits
For further info see:
www.cityandguilds.com
Accredited qualifications:
http://www.accreditedqualifications.org.
uk/qualifications-and-credit-frameworkqcf.html
National/local directive
These qualifications are nationally recognised having been
created from government directives. They are regulated by
awarding bodies such as:
http://www.ofsted.gov.uk
Ofsted
http://www.awarding.org.uk/regulationof-awarding-bodies
Federation of Awarding Bodies
https://www.gov.uk/government/organis
ations/department-for-education
Department for Education and Skills, 2006
Cost to non ESCC staff
£35
Page 138 of 147
To apply for a qualification you need to complete an ESQAC application form and return it to
[email protected].
If you work for ESCC DPS you will need your manager’s approval.
Page 139 of 147
Qualifications
EAST SUSSEX QUALIFICATION & ASSESSMENT CENTRE (ESQAC)
APPLICATION FORM FOR QCF
QUALIFICATIONS
Title of the QCF Qualification applying for………………………………….....................
……………………………………………………………………………………………………….
Name: ………………………………… (Ms/Miss/Mrs/Mr) Date of birth: …………………….
Job title: ……………………………………………………SAP Number……………………….
Please tick the appropriate box below:
Full time [ ] Part time [ ]
Secondment [ ]
Relief [ ]
Temporary position [ ] Temporary contract [ ]
Other [ ] Please describe ……………………………...........
Workplace address: ……………………………………………………………………………….
Home address:………………………………………………………………………………………
…………………………………………………Post Code………………………………………
Tel. no. …………………………………………Email address…………………………………..
Length of time in current post: ………………Induction completed and date :………………
Please note that all correspondence will be sent via email.
Please outline your current work role and responsibilities.
Please outline any additional previous experience related to the qualification you are applying for (your
roles, paid or voluntary)
Qualifications and Training
Qualification
(plus grades where appropriate)
Date/s
Institution e.g. awarding body,
college, training body
Page 140 of 147
Training undertaken
Please list any training that you have undertaken within the last year
that is relevant to your work. You may attach a training record if you
prefer.
Date/s
Managers Statement
I have discussed with my member of staff the suitability of the QCF qualification that is being applied for
and I support this application. I understand the requirements of the qualification and the time commitments
and agree to release the member of staff.
Please add here any additional supporting comments:....………………………………………
……………………………………………………………………………………………………………..
It is expected that where possible learners will use an e portfolio, so please answer the following:
Are you confident in using a computer? Yes/No
Do you have access to a computer at home or work? Yes/No
Do you have access to the Internet? Yes/No
Will you need additional training or support in order to be able to use an Online Portfolio?
Yes/No
If you have any other specific support needs please advise so that they will be taken into account
when you undertake your QCF qualification.
Address for Invoice purposes:
Please note that by signing this form you are undertaking to pay the amount of ………………….by no later
than………………….for the qualification.
Signed…………………………………………………… (Learner) Date: …………………
Please print name: …………………………………………..
Signed ………………………………………………… (Manager ) Date: ……………………..
Please print name: ……………………………………………
Page 141 of 147
E-Learning and other Learning Resources
Course
Web Address
User Name
Password
Mental Capacity Act
www.kwango.com
SVAesxind
esxind003
Deprivation of Liberty
www.kwango.com
SVAesxind
esxind003
Safeguarding
Vulnerable Adults
www.kwango.com
SVAesxind
esxind003
Dementia
www.kwango.com/eastsussexdemlogin
DEMesxind
esxind005
www.kwango.com/eastsussexsdslogin
SDSesxind
esxind004
www.kwango.com/eastsussexpailogin
esussexpai
esussexcpai
Follow the
email link to
request the
course code.
Follow the
email link to
request the
course code.
Self Directed Support
Induction to being a
Personal Assistant
Understanding
Autism
[email protected]
Managers Induction
Standards
www.kwango.com
SVAesxind
esxind003
Safeguarding
Children
www.kwango.com
SCpvi
pvi006
Domestic Abuse
Awareness
www.kwango.com
SVAesxind
esxind003
Page 142 of 147
Useful websites
Disclaimer: East Sussex County Council cannot take responsibility for the content of external websites.
Skills for Care
www.skillsforcare.org.uk
Skills for Health
www.skillsforhealth.org.uk
Social Care Institute of Excellence
www.scie.org.uk
National Skills Academy
www.nsasocialcare.co.uk
Health & Safety Executive
www.HSE.gov.uk
ACAS (Human Resources)
www.acas.org.uk
Open University
www.open.edu/openlearn
SCILS
www.scils.co.uk
MacIntyre
CQC
www.macintyrecharity.org
www.cqc.org.uk
Do you train or develop your own staff?
Free, downloadable training materials for QUALIFICATION & CREDIT FRAMEWORK, Common Induction
Standards etc. are available from the Scils website (Social Care Information & Learning Services:
www.scils.co.uk ); contact [email protected] for passwords. Please note: you must have
internet access for this and be based in East Sussex.
Page 143 of 147
Terms and Conditions
Attendance on our courses is free. We will however charge organisations for non-attendance and late
cancellations (within five working days), to cover the cost of the lost training place.
The cancellation/non-attendance charge is currently £50 per person per day (the
average cost of a training place), irrespective of the reason for cancellation/absence.
Exceptions for payment for non-attendance will be dealt with on an individual basis. In this instance
we ask that individuals (or another representative of their organisation on their behalf) contact us by
email, with an explanation and a decision will be made.
If another team member is able to fill the place, no charge will be made.
In addition to the above, a charge of £50 per person will be made if delegates fail to bring the required
Identification documentation the Level 2 Food Safety in Catering course, as this will result in them being
turned away from the training and wasting their place.
Non attendance/wasted place charges are invoiced to organisations fortnightly and payment terms are 49
days.
Failure to pay the fine within 49 days of the date of the invoice will result in the organisation concerned being
excluded from all future training events for a six month period.
The on-line Nomination form incorporates a mandatory field which requires those booking places to
acknowledge they have understood that they will be charged £50 if they do not cancel at least 5 days in
advance of the course. By submitting a nomination form, organisations accept the cancellation policy.
We send confirmation of places with venue details to successful applicants at least three weeks prior to the
course start date (when possible). We advise that individuals booking a course, pencil the date in their diary,
but please do not assume you have a place until you receive our confirmation. If you have not heard at least
two weeks prior to the course commencing, contact the course administrators either by e-mail or ‘phone
([email protected] or 01273 481444.).
Please do not attend a course without confirmation of a place; courses are often fully booked and
trainers are placed in a difficult position if there are insufficient refreshments and course materials. Trainers
have the authority to turn away those not on the attendance list.
Page 144 of 147
Accessibility Information
We ask on the nomination form that you advise us of any particular accessibility adjustments which will help
delegates participate fully in the training, for example wheelchair access, training materials in alternate
formats to assist with visual impairment or dyslexia, or translating or interpreting services. Where language
translation is required, please tell us which language. We will do our best to provide or signpost you to the
appropriate materials/tools/resources to ensure delegates are able to gain full benefit from these training
opportunities.
Short courses leading to an
examination/assessment to gain a
qualification
The ASC Training team will where possible (with regard to availability); provide a reader/writer where
necessary, for example for candidates with:

a permanent or long-term disability or specific learning need,

a temporary disability, medical condition or specific learning need,
or for candidates where English is a second or additional language.
Delegates for whom English is a second or additional language are permitted to provide and use a nonelectronic bi-lingual dictionary during the assessment.
Additional time will also be allowed for completion of the assessment.
We will provide a copy of the responsibilities of readers/writers to the delegate and their manager with their
course confirmation, which sets out what the reader/writer can/cannot do during the assessment.
To enable us to make these arrangements we ask that you provide us with adequate notice and information
about the required accessibility adjustments.
Page 145 of 147
How to book
Equality of access
Please remember to inform us of any particular need you have with regard to access, mobility, sight or sound
and we will do our best to provide the appropriate materials/tools to ensure you are able to gain full benefit
from these training opportunities.
Review the courses within the training brochure with your line manager to
identify which would be of use to you in your job role.
Complete an online nomination form for each separate date that training is
required, or request an electronic version via email
[email protected]
Nominate no more than 3 staff per date and use one form per course date.
Should courses become oversubscribed, they will be short-listed and places per
organisation will be limited.
In the email address field (field 13) on the online nomination form, make sure you
provide ALL email addresses for any communication regarding each course.
Make a note of the 5 digit reference number provided when you click ‘submit’.
3 to 5 weeks before the date of each course an email will be sent to the email
address/es provided on your online nomination form. This email will provide
confirmation of which nominees have been booked a place.
Any cancellations must be sent to [email protected] at least 5
working days before the course date to allow us to offer the place to other
nominees.
Please refer to our Terms and Conditions , which include details of our charging
policy for non-attendance
Page 146 of 147
Adverse Weather
In the event of adverse weather, it is the delegate’s responsibility to contact the venue to check if they are
open and if they have received notification of cancellation from the trainer. Venue telephone numbers are
included on all training confirmation emails.
It is then each delegate’s responsibility to make a judgement about whether it is safe to travel. In the event
they decide not to attend they must contact the venue to let them know.
A cancellation charge will not be made where a delegate cannot attend training due to adverse weather
conditions.
Contact Us
For all booking information, course availability or cancellations please contact:
Training Administrators
East Sussex County Council
Debbie Mepham 01323 463337
Kim Plummer 01323 464561
Sarah Gerrard 01323 464536
Emily Budgen 01323 463926
Lucy Rolph 01323 466329
Email: [email protected]
Web: www.eastsussex.gov.uk
Post:
East Sussex County Council
ASC Training (DPS & Independent Sector)
6th Floor, St Mary’s House
52 St Leonards Road
Eastbourne
East Sussex
BN21 3UU
For specific training requirements or if you need to know about funding for QUALIFICATION & CREDIT
FRAMEWORK training in East Sussex contact:
Amelia Culshaw Senior Training and Development Consultant (DPS & ICS), East Sussex County Council
Phone: 01323 843142
Email: [email protected]
Post:
East Sussex County Council
ASC Training (DPS & Independent Sector)
6th Floor, St Mary’s House
52 St Leonards Road
Eastbourne
East Sussex
BN21 3UU
Page 147 of 147