1. shopping
2. gifts

Tuesday 3
Wednesday 4
March 2015
The ACE Convention
& Trade Show 2016
will be at Telford International Centre
Shropshire
Tuesday 8 and Wednesday 9 March 2016
Details to follow on the ACE website at
www.acenterprises.org.uk
Annual ACE Convention
& Trade Show Guide
Bournemouth
Bournemouth International Centre
Chairman’s Welcome
General Information
Dear Colleagues
Networking & Awards Information
A very warm welcome to Bournemouth and to what
promises to be ACE’s biggest, brightest and most
stimulating Convention and Trade Show to date.
WARNING: Choking hazard—
small parts. Not suitable for
children under 3 years.
King and McGaw welcome
you to this years ACE. We
look forward to showing
you our new stationery and
museum products and
discussing how we might be
of service to you.
Each year we strive to bring you the very best that our
sector has to offer, both by way of speakers for the seminar
sessions and the trade stands that showcase ever more
stimulating and profitable products for us to present to our
customers. And I think that it’s testament to the growing
power of ACE that we’re able to attract ever bigger
names as speakers for the programme. I’m very much
looking forward to the high-level panel debate (‘Question
Time’) which poses the challenging question of long-term
sustainability of museums and galleries, but there will be
many highlights during the coming days.
The Convention and Trade Show present a perfect
opportunity to see new products, to brush up on
developments and issues common to us all and, of course,
to do some essential networking. Our sector is known for
its warmth and its openness, and whether you’re an ACE
veteran or a novice you’ll undoubtedly find plenty of
like-minded people willing to share their experience.
An ever-popular and eagerly anticipated highlight of the
Convention is the unveiling of the annual Best Product
Awards, which takes place after the Gala Dinner. The
Awards’ popularity and profile have increased significantly
in recent times, and I’m confident that the high standards
seen over the last few years will be improved upon yet
again this year.
I hope to be able to catch up with as many of you as
possible over the course of the next couple of days, and I’m
sure that you’ll thoroughly enjoy your stay in Bournemouth.
ACE Best Product Awards 2015
Please submit your product, together with your completed
entry form, at the registration desk. The awards will be
presented after the Gala Dinner on Tuesday evening.
Awards Dinner – Tuesday 3 March 2015
The dinner will be held in the King’s Hall at the Royal Bath
Hotel with pre-dinner drinks in the hotel lounge. The drinks
reception will be 19.00–19.45 followed by the Awards
Dinner at 20.00 and the ACE Best Product Awards 2015.
This year we will be entertained by the cleverest table
magicians in the South and the evening will end with a late
bar in the hotel lounge until 01.00.
The Convention
Conference Rooms
Please refer to the Programme for details of room allocations
for sessions. There will also be Trustees on hand to guide
you between spaces.
Trade Show
The Trade Show is taking place in the Exhibition space on
Tuesday and Wednesday. Please note that the show will be
closing at 14.00 on Wednesday 4 March.
Refreshments
All coffee breaks will take place in the area of the Trade
Show where there will be two service points. Lunch and
daytime refreshments will be served from these points on
both days. A coffee bar will be available for the purchase
of beverages and light snacks.
John Stachiewicz
Chairman, Association for Cultural Enterprises
Stand #30
K&M_ACE_Ad_2015.indd 1
03/02/2015 14:31
1
Convention Programme
stand
Monday 2 March 2015
Tuesday 3 March 2015
Times
Times
14.00–17.00 Registration Open
08.00–09.00 Registration & Trade Show viewing
18.30–20.30 Welcome Drinks Reception
at the Russell-Cotes Art Gallery
& Museum
09.00–09.20 Chairman’s Welcome:
John Stachiewicz: Publishing and Business
Director, Tate
09.20–10.00 The Big Picture
John Orna-Ornstein: Director of Museums,
Arts Council England
…followed by free time
56
ART ANGELS
Publishing
www.art-angels.co.uk 01603 620161 [email protected]
10.00–10.45 Coffee & Trade Show viewing
10.45–11.45 Question Time: How can museums and
galleries best contribute to the long-term
sustainability of their organisations?
Our panel of senior representatives from
a cross-section of museums and galleries
representing the independent, local authority
and national segments of the sector, together
with one of the major funders in Arts
Council England will debate topical questions
previously submitted by delegates.
The Panel
Chair – Caroline Brown: Head of Commercial
Services, British Library John Orna-Ornstein:
Director of Museums, Arts Council England;
Ian Watson: Director, Tyne & Wear Archives
& Museums; Diane Lees: Director General,
Imperial War Museum; Victoria Pomery OBE:
Director, Turner Contemporary
11.45–12.15 Trade Show Viewing
12.15–13.00 Trade Show & Lunch
2
London, Winter 1928, by Christopher Nevinson
Newhaven 1936, by John Piper
Wiltshire Landscape 1937, by Eric Ravilious
Hiking 1936, by James Walker Tucker
20th Century
Artists who made
an impression
AA AceAd Final.indd 1
Introducing a new collection of images
by 20th Century artists whose work
has inspired the current generation of
artists and printmakers we work with.
28/01/2015 12:39
Tuesday 3 March 2015
Times
Tregonwell Hall
13.00–14.00 New Tate Modern – Our Journey
Paul is the lead director on the design of the
new flagship store project that is changing the
skyline of Bankside. The challenge is to design
a retail space that is consistent with gallery
aspirations, meets the demands of visitors and
delivers an enhanced experience. Paul will
present a four-year journey, from initial plans
and objectives for the shop, the changes to
the trading strategy and its impact on design,
to the final scheme, aspirations and new
benchmarks in museum retailing.
Paul Ogburn: Retail Director, Tate
14.00–15.00 Retail 2020 & Beyond: The Future
of Shopping
Addressing predictions for changes in retail, this
presentation provides an expert view on the
challenges in reaching shoppers in the future.
Including the role of new technology, the store
of the future, global trends, understanding the
changing shopper and the millennial generation,
Sue will share vital information for the cultural
sector to future-proof their shopping experience.
Sue Benson: Managing Director,
The Market Creative
Purbeck Lounge
Tregonwell Bar
Benchmarking the Visitor Experience to
Improve Resilience
Turning a Tanker on a Level Playing
Field, & Other Mixed Metaphors
Understanding visitors and the experience
they have is vital to knowing where to
focus effort and investment to improve, but
visitor research can be time-consuming and
expensive. This presentation will explain AIM
Visitor Verdict – a low-cost tool for visitor
research and benchmarking. It will cover the
benefits participants have gained in improving
the visitor experience and income generated. Tamalie Newbery: Executive Director, AIM
& Steve Mills: Director, BDRC Continental
John will take us through the strategic
transformation, only partially complete,
from English Heritage’s position as a general
interest publisher of history books into a
specialist heritage publisher, and the trials
and tribulations, and the occasional success,
along the way. The journey will take us to the
planned division into English Heritage and
Historic England and what this means for the
publishing arm.
John Hudson: Head of Historic England
Publishing
Trading Your Way Out of a Crisis
A Bookish Business: a Snapshot of the
World of Children’s Publishing Manx National Heritage is the Heritage
Agency for the Isle of Man, a small island of
85,000 people in the middle of the Irish Sea.
Faced with a £1m cut in state support and
the worst trading conditions for years – the
129-year-old organisation has had to cut
its costs and increase its income to survive.
Anything goes? What did the Trustees think?
How did the staff react? Did it work?
Edmund Southworth: Director,
Manx National Heritage
The children’s market can be a challenge.
Justine will look at how publishers ‘curate’
content, take a peek at the bestsellers, and
explore the parallels and possibilities for
publishers and museums and galleries. Justine Smith: Publisher, Templar
15.00–15.45 Tea & Trade Show viewing
15.45–16.30 Pop-up Shops!
Kate will lead you through the where, how
and why of temporary spaces, using examples
from the National Theatre’s pop-ups on the
South Bank. You’ll take away some DOs and
DON’Ts, discover what the NT learnt and
how this is being put to use in the theatre’s
£80-million redevelopment programme.
Kate Bone: Head of Retail, National Theatre
16.30–17.15 Merchandising Ladybird
In 2015, the centenary year of Ladybird, we
take you on a journey from dusty boxes of
forgotten art, to final product at retail, brand
promotions and extensions, revealing all the
thrills and spills on the way.
Ronnie Fairweather: Creative Director,
Penguin Group
Revenue is Our Food & Drink
National Museums Liverpool operate a varied
multi-site offer that presents opportunities and
hurdles. Melanie will explain how we can help
our organisational sustainability and grow our
reputation by driving additional income through
food, events and corporate sponsorship.
Melanie Lewis: Director of Commercial
Operations, National Museums Liverpool
From Archaeology & Architecture to
Alexander McCall Smith
A journey through publishing Scotland’s
History & Heritage: the challenges of changing
the culture within an organisation to embrace
publishing – from distribution, sales and
marketing to editorial and list-building.
James Crawford: RCAHMS, Publications
Merger Manager
Understanding Your Customer
Publishing Lessons From Across the Pond
The RNLI have spent a lot of time and energy
building up detailed profiles of each of their
supporter ‘lifestages’. Using this invaluable
information they have actively moved their
customer base to a younger profile over the
last few years whilst continuing to grow
sales, particularly in mail order. Fiona will
share the journey with us.
Fiona Bristow: Retail Product Manager,
RNLI (Sales) Ltd
In an increasingly connected world where
ideas are communicated across borders, how
different are the publishing practices from one
institution to the next and can the Continent
you publish from impact on your publishing
strategy? After spending time with two of
New York’s largest museum publishers, what
can we learn from our US counterparts and
what can they learn from us?
Lizzy Simpson: Content Manager, Royal
Collection Trust
19.15 for 20.00 Drinks Reception, Gala Dinner & ACE Best Product Awards in the King’s Hall, The Royal Bath Hotel
5
Wednesday 4 March 2015
Times
Tregonwell Hall
Wednesday 4 March 2015
Purbeck Lounge
Tregonwell Bar
08.30–09.45 Trade Show viewing
Times
14.00–15.00 98 Weddings, 4 Shops, 2 Restaurants
09.00–09.45
and a Hotel… How Waddesdon
Manor’s Successful Commercial
Operations Work
Legal Update
Anthony will discuss recent changes in IP,
contract and other legal areas as they affect
the sector.
Anthony Misquitta: Partner, Farrer & Co.
09.45–10.45 ‘A Museum Shop Fit For a King’
In 1545 Henry VIII’s flagship, Mary Rose,
sank in the English Channel. In 1982 it
was raised in the world’s largest maritime
archaeological project. Paul will discuss
the launch of the new museum and the
strategy for design of new exclusive
products from national and local
suppliers. He will look at what has and
hasn’t worked.
Paul Griffiths: Head of Operations,
Mary Rose Museum
INTERNATIONAL SPEAKER
The Botín Centre Santander, Spain
The Botín Centre is an exciting new art venue
in Santander that will contribute, through the
arts, to the development of creativity
as a way to stimulate economic and social
growth. Fatima is Executive Director and will
talk about where the income-generating
spaces sit within the bigger project and how
they are anticipated to contribute to this
iconic new venue.
Fatima Sanchez: Executive Director,
Centro de Arte Botin, Santander, Spain
Sara will be discussing income generation at
Waddesdon Manor, the Rothschild historic
house in Buckinghamshire. Forecasted
turnover next year from its trading company’s
four shops, two restaurants and four foodto-go outlets, events business and hotel
is £4.8 million. All profits generated are
covenanted to the Rothschild Foundation
charity, which supports the property.
Sara Sweetland: Managing Director,
Rothschild Waddesdon Limited
Illustrated Publishing: the Books,
the Market & the Future
Andrew will explore the current UK market
for illustrated books through High Street
retailers, as well as looking at the power of
Amazon. On the way he will touch on gift
and speciality channels and will conclude with
Thames & Hudson’s key learnings about the
digital market and the future of illustrated
publishing.
Andrew Stanley: Thames & Hudson
15.00–16.00 Are You Digitally Ready for 2015?
Strategies to Increase Engagement,
Sales & Visits
The web is moving at a fast pace and it
is often difficult to keep pace with all the
innovations. This makes it very difficult for
businesses and enterprises to ensure their
digital presence is up to date, reflective of
their brand and most importantly in line with
their customers’ expectations. Jason will
highlight a number of key strategies that will
ensure you will be web ready in 2015.
Jason Russell: Managing Director, Magentity
10.45–11.30 Trade Show Viewing & Refreshments
11.30–12.30 Tregonwell Hall
The Disney Store:
Creating the Magic
Children and adults alike have been
captivated by the magic of Disney for
decades and the Brand and Image team
at Disney Store Europe are committed to
creating retail environments that reflect this,
both in-store and online. From innovative
store design, impactful visual merchandising,
creative assets and theming to stunning
window schemes, the Guest experience is
full of the timeless storytelling for which
Disney is known and loved. Discover how
the Magic is delivered. Tregonwell Hall
Purbeck Lounge
Tregonwell Bar
Transforming the Museum
Can ‘apps’ Make Money?
Antony Robbins, Director of
Communications at the Museum of
London, describes the transformation of
the museum’s brand over the past five years
as it has developed state-of-the-art galleries
and a bolder and more contemporary retail
offer, embraced mobile technology and got
to grips with its audiences.
Antony Robbins: Director of
Communications, Museum of London
After three years away from the sector, but
maintaining connections – most recently
working with the Fondacion Louis Vuitton
– Louise has learned lots about the world
of apps and where mainstream publishers
are headed. She will bring us up to date
with what is working and what is not in
the world of heritage and in commercial
publishing.
Louise Rice: Executive Producer,
Touchpress
Pop-up, Profit & Pitfalls –
Catering for that Special Event
Maximising Book Sales for Cultural
Attractions and Publishers
Chris Brown of Turpin Smale Catering
Consultants and author of the Great Street
Food Blog explains the world of pop-up
catering and its relevance to ACE members. Whether creating a memorable part of a
temporary exhibition or taking advantage of
high footfall, Chris uses examples from street
food, festivals and popular pop-up catering.
Chris Brown: Turpin Smale Catering
Consultants
Over the last few years there have been many
pressures in the cultural sector that have
changed the way we sell books. The talk will
focus on maximising volume book sales in
your organisation, using fewer book titles,
yet maintaining margin and a credible offer. It
will also pose the question – if the traditional
publishing model is broken for the sector,
what can publishers do to maximise sales in
such a high-impact sales channel?
Kieran Whitworth: Buyer and Online Retail
Manager, Imperial War Museums
16.15–16.30 Chairman’s Summary
John Stachiewicz, Chairman of ACE
Acknowledgements
Thank you to the following ACE Associate Members for their very
generous support and sponsorship of the 2015 Convention:
Rosemary Dunn: Director of Brand and
Image, Disney Store EMEA
Diane Powell: Senior Visual Merchandiser
Cultural Enterprises (Trading) Limited
is a company limited by guarantee,
registered in England no. 08690077.
Registered office: 24 Petworth Road,
Haslemere, Surrey GU27 2HR.
12.30–13.15 Trade Show Viewing
13.15–14.00 Trade Show Viewing & Lunch
6
Heritage Bags
Convention Guide designed and
produced by Jigsaw Design &
Publishing, Norwich. 15001-1/15
7
ACE Trade Show Exhibitors 2015
1 The Souvenir Collection
by ICE London
2 Heritage Playing Card
Company Ltd
3 Fun Affordable Gifts
4 Papeti
5&6 Countryside Art Ltd
7 Shire Publications
8 Concept Display
Systems Ltd
9 Tourism Media
10 &11 The Real Pearl Company
12 Customworks
13 Art Press
14 Alison Gardiner Designs Ltd
15 Bookspeed
16 Really Wild Cards
16a Enormous Art Ltd
17 Filberts of Dorset
18 Revival Arts of Bath
19 The Souvenir Mug Shop
20 Tinnakeenly Leathers Ltd
21 Daphne Pain Paperweights
22 Best Years Ltd
23 Fox and Chave
24 Black Dog of Wells
25 English Village Designs
26 Hamilton & Young
27 We Love Cushions
28 Total Enterprise Solutions
29 Carole Group Ltd
30 King and McGaw
31 Just Trade
32 Holy Mackerel (UK) Ltd
33 Ancestors Group
34 Museums Association
35 Maria Allen Ltd
36 The Original Candy
Company Ltd
37 Universal Mail
38 Wentworth Wooden
Jigsaws Ltd
39 Flame Tree Publishing
40 Thread Drawn by Tobyboo
41 EM Illustration
42 Pavilion Books
43 JH Designpoint
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43
46&47 51
48 50
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74&75
52 53
54 55
58
57 56
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78&79
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7
3
1
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30
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44 ARJ-CRE8 Ltd
45 Allsorted Ltd
46& 47 Newbridge Silver
48 I Am Made Ltd
49 Fitzwilliam Museum
Enterprises
50 Fair to Trade Ltd
51 Pomegranate Europe Ltd
52 Beckford Silk
53 Scala Arts and Heritage
Publishers
54 Farrahs of Harrogate Ltd
55 Ming Productions SL
17
16a
12
9
16
14
8
MAIN ENTRANCE
15
56 Art Angels Publishing Ltd
57 Crawford Henderson Ltd
58 Jigsaw Design & Publishing
59 Westair Reproductions Ltd
60 Bonnier Publishing
61 Jane Maddern Soaps
62 Shearer Candles
63 The Paula Bolton Collection
64 St Nicolas Ltd
65 Cath Tate Cards
66 Reine D’Amour Ltd
67& 68 Winged Heart Stained Glass
69 In Hand Guides
13 Art Press
33 Ancestors Group
13
10&11
45 Allsorted Ltd
16 Chalk Hill, Watford, WD19 4B6
T 01923 474495
E [email protected]
www.allsorteduk.com
Allsorted aims to be the best distributor of
gift books and beautiful stationery in Britain
and Ireland, helping customers maximise
profits from their valuable space.
42
41
56 Art Angels Publishing Ltd
36 The Retreat, Southsea, PO5 3DU
T 023 92 755 378
E [email protected]
www.alisongardiner.co.uk
Alison Gardiner is an illustrator, who is
very experienced in creating successful
products for the heritage market. Customers
include National Trust, Royal Collection and
Canterbury Cathedral amongst others. Focus
on mugs, fridge magnets, advent calendars,
stationery, candles and tea; all made in
Britain.
63
70
62
69
64
71
61
67&68
60 65
72
59
66
14 Alison Gardiner Designs Ltd
70 Bounce Sales
and Marketing
71 Phaidon
72 K3 RSG
73 Cornflower Ltd
74&75 My World
76 Pitkin Publishing
77 Ravensden plc
78 &79 Yarto Europe Ltd
80 Neil Macleod Prints and Enterprises Ltd
81 Heritage Bags
Bowleswell Gardens, Dover Road,
Folkestone,
Kent, CT19 6PQ
T 01303 857200
E [email protected]
www.ancestors.co.uk
Ancestors Group is made up of three
distinct brands offering historically inspired
merchandise. TIMELINE provides a large
range of children’s historical products,
quill pens, pewter knights, rings, pendants,
colour-in posters, with 85% of all product
made in the UK. CUSTOMEXPRESS offers
low quantity customised products. INSPIRED
TREASURES offers design and manufacture
of custom and licensed jewellery.
44 ARJ-CRE8 Ltd
28 Valley Road, Plympton,Devon, PL7 1RF
T 07929 050750
E [email protected]
www.arjcre8.co.uk
Welcome to CRE8: we are a group of
people dedicated to design, production and
installation of interior solutions. Primarily
working within the retail heritage sector we
have a wealth of knowledge to help deliver
your project, no matter how large or small.
13–15 St George’s Street,
Norwich, NR3 1AB
T 01603 620161
E [email protected]
www.art-angels.co.uk
Art Angels are publishers of cards
and stationery focused on artwork by
printmakers past and present. We are
currently building a collection of images by
20th-century artists and would welcome
the opportunity to research unpublished
works held in museum archives.
Unit J402, The Biscuit Factory,
100 Clements Road,
Bermondsey, London, SE16 4DG
T 020 7231 2923
E [email protected]
www.art-press.co.uk
Artpress are proud to be featuring an
exciting new notecard wallet collection
from the Royal Academy and many of
our most popular contemporary artists
and photographers. To see our extensive
greeting card portfolio, please request our
latest catalogue or view our website.
52 Beckford Silk
Beckford, Nr Tewkesbury, GL20 7AU
T 01386 881507
E [email protected]
www.beckfordsilk.co.uk
Now in our fortieth year, Beckford Silk is
a family-run business that designs, prints
and makes bespoke silk and velvet scarves
and silk ties for the heritage market.
We are expert in both screen and digital
printing and, we have the largest group of
hand rollers for finishing in the country.
22 Best Years Ltd
PO Box 6898, Woodford Habe,
Northants, NN11 3WG
T 01327 262189
E [email protected]
www.bestyears.co.uk
Everything we do is designed, printed
and made by us in the UK and so we are
able to react quickly to tight exhibition
deadlines.
24 Black Dog of Wells
Tor Street, Wells, Somerset, BA5 2US
T 01749 672 548
E [email protected]
www.blackdogofwells.com
Black Dog of Wells in Somerset designs
and handmakes a unique range of intricate
decorative relief plaques in natural
terracotta. These unusual tiles take their
inspiration from historical imagery and
incorporate quotes taken from many
sources. We specialise in bespoke products
and offer special rates for ACE members.
We also offer a risk-free trial run, so why
not try them in your outlet?
15 Bookspeed
16 Salamander Yards,
Edinburgh, EH6 7DD
T 0131 467 8100
E [email protected]
www.bookspeed.com
Bookspeed provides gift, heritage and visitor
attraction retailers with specialist book,
toy and gift ranges, all supported by expert
guidance and customer service.
60 Bonnier Publishing
Deepdene Lodge, Deepdene Avenue,
Dorking, RH5 4AT
T 01306 748127
E [email protected]
www.bonnierpublishing.co.uk
Part of Bonnier Sweden, incorporating a wide
range of children’s and adult publishers in
the UK; Big Picture Press, Templar, Pictura,
Autumn, Piccadilly Press, Hot Key Books,
Weldon Owen and Blink. Bonnier Publishing
UK specialises in timeless picture books, gift
and beautiful novelty titles.
70 Bounce Sales and Marketing
320 City Road, London, EC1V 2NZ
T 020 7138 3650
E [email protected]
www.bouncemarketing.co.uk
Bounce represents the finest independent
children’s publishers – home and abroad.
We offer a fantastic range of books ideal
for heritage outlets and attractions at
competitive discounts. Let us help you
develop your children’s book range – visit us
for unbeatable, exclusive ACE offers.
9
29 Carole Group Ltd
Goldoak House,
Oaklands Business Park,
Wokingham, RG14 2FD
T 0118 977 1424
E [email protected]
www.carolegroup.com
Here at Carole Souvenirs we take our wealth
of experience and apply our extensive
knowledge in the world of souvenirs, gifts
and writing instruments.
65 Cath Tate Cards
45 Morrish Road, London, SW2 4EE
T 020 8671 2166
E [email protected]
www.trade.cathtatecards.com
Our popular greetings cards combine witty,
tasteful captions with genuine vintage
photographs. They are ideal for heritage
sites and family venues.
8 Concept Display Systems Ltd
Unit 11, Enfield Industrial Estate,
Windsor Road, Redditch,
Worcestershire, B97 6BG
T 01527 68216
E luke@ concept-display.com
www.concept-display.com
Concept provide retail interiors, café fit-outs
and general display solutions. For over
15 years we have worked in the visitor
attraction and heritage industry providing
quality, affordable solutions to our clients.
Please call in to our stand to discuss
your project.
73 Cornflower Ltd
Unit 6, Old Station Business Park,
Compton, Berkshire, RG20 6NE
T 01635 578844
E [email protected]
www.cornflower.co.uk
Cornflower is a leading designer and
supplier of bespoke printed products and
souvenirs for ACE members throughout the
UK and Ireland. The majority of our products
are of UK/EU origin and are assembled in
our own workshop. Using our in-house
studio we provide a high level of creative
input to the design of new ranges with the
intention of producing attractive products
that will sell.
10
5& 6 Countryside Art Ltd
Vale Road Industrial Estate,
Spilsby, Lincolnshire, PE23 5HE
T 01790 754806
E [email protected]
www.countrysideart.co.uk
Countryside Art offers 40 years experience
in designing giftware ranges for the visitor
attraction market. With in-house design,
print and manufacture we offer a wide
range of popular giftware including tea
towels, bags, household textiles, paper
products, mugs, garments and melamine.
57 Crawford Henderson Ltd
3 Welltrees Street, Maybole,
Ayrshire, KA19 7AW
T 01655 883 193
E [email protected]
www.crhltd.com
We design and manufacture customised
giftware for retail at tourist sites, particularly
in the heritage market. The majority of our
output is site specific and made from printed
leather. The small minimums of digital
printing make this very popular.
12 Customworks
41 EM Illustration
Exchange Place Studios,
Exchange Street,
Sheffield, S2 5TR
T 0114 275 9140
E [email protected]
www.emillustration.co.uk
Emma Metcalfe is a talented children’s
illustrator who specialises in creating
bespoke children’s trails, guidebooks, maps
and resources for heritage sector clients.
Emma can also create bespoke artwork for
giftware and can work with you to create
family-friendly products. She is happy to
discuss projects large and small.
25 English Village Designs
The New House,
Wokingham Road,
Hurst, Reading, RG10 0RU
T 0118 934 1183
E [email protected]
www.englishvillagedesigns.co.uk
New to ACE this year, English Village
Designs are showcasing their popular
cut-out model houses and their historical
press-out dolls to dress.
1/3 Bowmains Industrial Estate,
Linlithgow Road,
Bo’ness, EH51 0QG
T 01506 821910
E [email protected]
www.customworks.co.uk
Manufactured at our factory in Scotland
we offer a wide selection of gift products
including magnets, stationery, jigsaws and
melamine products such as coasters and
placemats, all complemented by a selection
of wholesale ranges produced under licence.
16a Enormous Art Ltd
21 Daphne Pain Paperweights
Unit 3 Amner’s Farm, Burghfield,
Reading, RG30 3UE
T 0118 983 5767
E [email protected]
www.fairtotrade.com
Fair trade Christmas, Easter & religious
decorations/gifts, including papier-mâché
from Kashmir, olive wood from Bethlehem,
capiz from the Philippines and cinnamon &
ceramics from Vietnam. In addition, we work
with our customers to develop their own
bespoke fair trade items.
21 Ellingham Road,
Hemel Hempstead, HP2 5LE
T 01442 219095
E [email protected]
www.paperweight.uk.com
Daphne Pain Paperweights have been
making high-quality hand crafted glass
paperweights for many years. We supply
many Royal palaces, museums and galleries
around the world. We have no minimum
order and will supply a free sample.
95 Brookhouse Hill,Sheffield, S10 5BH
T 0114 2309800
E [email protected]
www.enormousart.co.uk
This year we are celebrating 25 years of
supplying the museum and heritage sector
with prints and giftware, including mugs,
coasters and bags. Specialists in small runs
and fast turnarounds we are the perfect
supplier for your temporary exhibitions.
50 Fair to Trade Ltd
Free carriage on all orders over £200
Natural Colours and Natural Flavours
Award Winning Bespoke Products
Established since 1992, offering a wide
selection of the finest natural confectionery
to Heritage and Museum Sites
Confectionery Corner, 4 Wessex Road
Bourne End, Bucks. SL8 5DT
01628 520927
[email protected]
www.chocca-mocca.com www.originalcandyco.com
54 Farrahs of Harrogate Ltd
11 Amersham Road,
Chesham,
Buckinghamshire, HP 5PD
T 01494 725056
E [email protected]
www.foxandchave.co.uk
Fox and Chave offer a fabulous collection
of silk accessories for men and women
and rhodium-plated cufflinks in designs
inspired by nature and the arts. Bespoke
service available.
17 Filberts of Dorset
319 Golflinks Road, Ennis,
Co. Clare, Ireland
T 00353 86 258 7320
E [email protected]
www.funaffordablegifts.com
We provide shops with gifts that are
fun, unique, fast selling and profitable
while bringing you the best customer
experience possible. Come see why
hundreds of shops have ordered (and
reordered) our products year after year.
Unit 10 Mellstock Farm,
Higher Bockhamptons,
Dorchester, Dorset, DT2 8QT
T 01305 264927
E [email protected]
www.filbertsbees.co.uk
Beekeepers and makers of natural beeswax
products: skincare, gifts, craft kits, candles,
polishes, Dorset honey, seeds for bees.
View the 2015 catalogue at our website.
Investing in Britain’s bees.
49 Fitzwilliam Museum Enterprises
20 Trumpington Street,
Cambridge, CB2 1RB
T 01223 760 951
E [email protected]
Fitzwilliam Museum Enterprises Ltd creates
beautiful greetings cards, traditional Christmas
cards and social stationery from the University
of Cambridge’s Museums. We specialise in
botanical art, manuscript illustration and art of
the East, but our beautiful collections from the
Ancient World, Italian Renaissance, Decorative
Art and many more also inspire our products.
39 Flame Tree Publishing
Crabtree Hall, Crabtree Lane,
London, SW6 6TY
T 020 7386 4720
E [email protected]
www.flametreepublishing.com
The art of fine gifts. Flame Tree present
their stunning calendar and diary range
for 2016, including bestselling Tate, V&A
and Royal Academy of Art products. Also
presenting new and exciting notebooks
in our stationery ranges.
12
23 Fox and Chave
Camwal Road, Starbeck,
Harrogate, HG1 4PY
T 01423 883000
E [email protected]
www.farrahs.com
Farrah’s of Harrogate offer a delightful
range of embossed tins and confectionery for
the gift market. We offer over 200 own-label
products including sweets, preserves, cakes,
biscuits, nougat, chocolate, fudge and toffee.
The own-label service is free with a minimum
order of only £200.
3 Fun Affordable Gifts
26 Hamilton & Young
2 Heritage Playing Card Company Ltd
PO Box 5820, Ilkeston, DE7 5ZH
T 0115 9307075
E [email protected]
www.heritageplayingcards.com
As Europe’s leading publisher of illustrated
playing cards, we have supplied many
national and international institutions for
over 20 years. Please see our unique, awardwinning Piccolori Colouring Sets and our
quality, low-cost bespoke greetings cards.
32 Holy Mackerel (UK) Ltd
2nd Floor Castlemount,
Victoria Place, Axminster,
Devon, EX13 5NH
T 01297 33899
E [email protected]
www.holy-mackerel.co.uk
Holy Mackerel are greetings card publishers,
known for their warm and witty designs.
Their flagship ‘Funny Olde Worlde’ range
combine history and humour on cards,
tea towels, magnets and other gifts, and
is a great celebration of our best-loved
historical characters.
173 Canongate, Royal Mile,
Edinburgh, EH8 8BN
T 0131 558 2555
E [email protected]
www.hamiltonandyoung.co.uk
Hamilton & Young specialise in quality
Celtic jewellery and gifts at affordable
prices. Our designs appeal especially to
the heritage, visitor attraction and tourist
markets. We provide a free bespoke
design service for personalised jewellery,
gifts and Christmas decorations.
48 I Am Made Ltd
81 Heritage Bags
14 Castlepoint Court, Camden Road,
Crosshaven, Cork, Ireland
T 00 353 21 4833720
E [email protected]
www.inhandguides.com
In Hand Guides Ltd provides a
comprehensive audio services package
to the global market. Our product is an
affordable souvenir audio player which
offers stylish ‘bespoke’ branded design,
using semi-conductor technology, which
combines security of audio content
combined with quality sound playback.
West-Vaarde 60,
Oudenbosch, NL, 4731 MD
T +31 165 381138
E [email protected]
www.heritagebags.com
Design and manufacture of tapestry
bags, cushions and scarves. We have
specialised in heritage designs, since
1992, creating bespoke products in
traditional jacquard woven tapestry.
They represent a unique heritage and
make truly beautiful gifts or souvenirs.
Spike Island, 133 Cumberland Road,
Bristol, BS1 6UX
T 07966 004479
E [email protected]
www.iammade.co.uk
I Am Made Ltd is a leading producer of
bespoke 3D lenticular gift merchandise.
We manufacture an exciting and popular
range of gifts for many of the UK’s leading
heritage and tourist destinations.
69 In Hand Guides
61 Jane Maddern Soaps / Milla Maddern
Brent Holm Building,
Mendip Business Park, Mendip Road,
Rooksbridge, Somerset, BS26 2UG
T 01934 750970
E [email protected]
[email protected]
www.millamaddern.com
We are a small family skincare and
handmade soap-manufacturing company
based in Somerset. We offer small minimum
orders and a bespoke label design service.
We will be launching our new range of
printed soap pouches at the show.
43 JH Designpoint
55 Cecil Street, Glasgow, G12 8RW
T 0141 339 4927
E [email protected]
www.jhdesignpoint.co.uk
Exclusive mugs, tea towels, vases, baubles
and more. Suppliers to national and
international museum, heritage, botanic
garden and zoo shops. Special commissions,
short and long runs. Extensive range of
stock designs including Magna Carta,
Jane Austen, dinosaurs and more.
58 Jigsaw Design & Publishing
Unit 1A, Drayton Industrial Park,
Taverham Road,
Drayton, Norwich, NR8 6RL
T 01603 264684
E [email protected]
www.jigsaw-publishing.co.uk
Jigsaw is the specialist in publishing for the
heritage market. At Jigsaw, we take time to
understand your business, enabling us to
create a unique guidebook tailored to your
requirements, and those of your visitors.
31 Just Trade
Unit BGN, CIP House,
133 Copeland Road,
Peckham, London, SE15 3SN
T 020 7358 8500
E [email protected]
www.justtrade.co.uk
Just Trade specialise in fair trade jewellery
and accessories. By working in partnership
with artisans around the world we have
developed unique collections, which have
a strong appeal to the European market.
We supply many cultural enterprises
represented at this convention and are very
happy to discuss bespoke designs.
35 Maria Allen Ltd
Unit 3D, Stockwell Lodge Studios,
Rear of 121–131 Conway Street,
Hove, BN3 3LW
T 01273 748868
E [email protected]
www.mariaallenboutique.com
Maria Allen Boutique handcrafts jewellery
and gifts from reclaimed British and
sustainably sourced wood. Their designs
feature intricate illustrations laser-etched
onto wood. They offer a customised product
design service and also the opportunity to
make products using wood provided.
55 Ming Productions SL
Morabos 4 Bajos, Barcelona, Spain, 08004
T +34 934 266 693
E [email protected]
www mingproductions.es
Specialises in bespoke product development
for museums with continually innovative
products.
34 Museums Association
42 Clerkenwell Close, London, EC1R 0AZ
T 020 7566 7800
E [email protected]
www.museumsassociation.org
The Museums Association is the membership
organisation representing all UK museums
and galleries and their staff. We campaign on
behalf of the sector and champion the value
of museums to society.
Premium Partner
72 K3
RSG
Church House, St Phillips Courtyard, Churchill,
Coleshill, West Midlands, B46 3AD
T 01675 463 032
E [email protected]
www.k3rsg.com
K3 RSG is a Microsoft-certified partner and Europe’s leading supplier of Microsoft
Dynamics Retail Management System to small and mid-sized retailers. Our system
has many applications from finance, warehouse, distribution, POS, online retail,
event management, tour, admissions and ticketing.
Main Sponsor
30
King and McGaw
Unit 301/302,
New Road, Newhaven, BN9 0EX
T 020 7993 6430
E [email protected]
www.kingandmcgaw.com
The UK’s leading publisher, printer, wholesaler and retailer of art posters. Partnering
with museums and heritage institutions, artists, estates and collections, as experts in
colour-matching, product development, advanced digital printing and Print on Demand
solutions, to generate strong retail channels and revenue streams.
13
74 & 75 My World
Chase House, 4 Mandarin Road,
Rainton Bridge, Houghton le Spring, DH4 5RA
T 0191 305 5165
E [email protected]
www.myworld.co.uk
My World is a quirky, sophisticated, design-led
stationery company specialising in regional
and bespoke cards and products. We’ve got
exactly the card you’re looking for – and if not,
we can create it for you.
80 Neil Macleod Prints
and Enterprises Ltd
Shillingworth Farmhouse,
78 Kilgraston Road, Bridge of Weir,
Renfrewshire, PA11 3RP
T 01475 744000
E [email protected]
www.britaininprint.com
We design and publish an extensive range of
collectable bespoke playing cards and prints in
addition to our general range.
46 & 47 Newbridge Silverware
Newbridge industrial Estate,
Newbridge, Co. Kildare, Ireland
T 07775 600320
E [email protected]
www.newbridgesilverware.ie
Newbridge Silverware was established in 1934
and is the premier giftware brand in Ireland.
It is renowned for its high-quality design
products at a very affordable price.
4 Papeti
C/ San Fructuós 139,
Barcelona, Spain, 08004
T +34 934 214 406
E [email protected]
www.papeti.net
For more than 30 years, our know-how in
designing and manfucturing cultural gifts
has contributed to enrich heritage visitors’
experiences. Our range includes monuments,
3D puzzles, pocket and stand-up calendars,
metal bookmarks, stationery etc.
42 Pavilion Books
1 Gower Street, London, WC1E 6HO
T 020 7462 1520
E [email protected]
T www.pavilionbooks.com
14
Pavilion Books is a thriving independent
London-based publisher specialising in
illustrated books and digital content for
the UK and all international markets.
71 Phaidon
Regents Wharf,
All Saints Street,
London, N1 9PA
T 020 7843 1248
E [email protected]
www.phaidon.com
Phaidon is the premier global publisher
of the creative arts with over 1500 titles
in print. We work with the world’s most
influential artists, chefs, writers and
thinkers to produce innovative books on
art, photography, design, architecture,
fashion, food and travel, and illustrated
books for children.
76 Pitkin Publishing
T/A The History Press, The Mill,
Brimscombe Port, Stroud,
Gloucestershire, GL5 2 QG
T 01264 730850
E [email protected]
www.thehistorypress.co.uk
With a new logo to launch, 2015 is
another special year for Pitkin. As leading
heritage specialists in publications and
souvenir gifts, do look out for our new
titles to tempt your visitors. Please do
also ask about our bespoke publishing
and how we can help develop a winning
guidebook. We are happy to offer an
additional 5% discount on orders placed
at the show.
51 Pomegranate Europe Ltd
Unit 1 Hurlbutt Road,
Heathcote Business Centre,
Warwick,
Warwickshire, CV34 6 TD
T 01926 851062
E [email protected]
www.pomegranate.com
Over 40 years in business and
Pomegranate is still defined by its high
quality and attention to detail. Our range
includes calendars, jigsaw puzzles, gifts
and stationery. Pomegranate kids offers
sticker books, colouring books, growth
charts and a whole lot more. Come see.
77 Ravensden plc
Ravensden Farm,
Bedford Road,
Rushden, NN10 0SQ
T 01933 356221
E [email protected]
www.ravensden.co.uk
Ravensden specialise in supplying
animal-themed toys and gifts to the
museum, leisure, retail and promotional
markets across Europe.
16 Really Wild Cards
46 Church Road,
Worcester Park, KT4 7RD
T 020 3174 1144
E [email protected]
www.reallywildcards.com
Really Wild Cards publish an exquisite
collection of authentic sound greeting cards
featuring British bird song, Down on the
Farm and Hidden Nature.
66 Reine d’Amour Ltd
Unit 4 Home Farm Ind. Park,
Hunsdon Road,
Stanstead Abbotts,
Herts, SG12 8LA
T 01920 872753
E [email protected]
Reine d’Amour is a well-established
jewellery supplier, specialising in conceptual
design and marketing for the heritage
sector. We work with clients on a bespoke
basis, as well as marketing several
self-service concepts through our brand
Rich & Rare. We work in sterling silver,
semi-precious and costume jewellery.
18 Revival Arts of Bath
Widcombe Old School,
Alton Place,
Bath, BA2 4PR
T 01225 311664
E [email protected]
www.timothyrichards.co.uk
Our workshop continues a long-standing
tradition of capturing the past through
casting archaeological treasures and
artefacts from the Ancient worlds, making
them into best-selling museum gifts. Each
piece is made by hand in British Gypsum
plaster in our workshop in Bath.
53 Scala Arts and Heritage
Publishers
10 Lion Yard, Tremadoc Road,
London, SW4 7NQ
T 020 3762 2311
E [email protected]
www.scalapublishers.com
A leading publisher to the arts and
heritage sector, Scala offers a full service
from editing and design to print and
marketing. With a proven track record
for quality, our clients include Royal
Collection Trust, the National Gallery, the
Science Museum, Westminster Abbey,
St Paul’s Cathedral and the Metropolitan
Museum in New York.
62 Shearer Candles
23 Robert St, Govan,
Glasgow, G51 3HB
T 0141 445 1066
E [email protected]
www.shearer-candles.com
Founded in 1897 Shearer Candles is the
UK’s longest established lifestyle candle
company. Today, over 117 years later
our factory is full of cutting-edge
candle-making technology and popular
the world over. Based in Scotland, we
source our waxes from across Europe,
and our scents from France and USA.
7 Shire Publications
Kemp House, Chawley Park,
Cumnor Hill, Oxford,
OX2 9PH
T 01865 811306
E ellena.johnstone@
ospreypublishing.com
www.shirebooks.co.uk
Shire has been at the centre of British
heritage for more than 50 years. Shire’s
custom publishing arm creates bespoke
guidebooks, catalogues and histories for
museum and heritage organisations.
64 St Nicolas Ltd
The Courtyard,
42 Colwith Road,
London, W6 9EY
T 020 7385 0040
E [email protected]
www.stnic.co.uk
For over 25 years, St Nicolas has
specialised in hanging Christmas
decorations, all of which are designed
in-house with flair and originality, then
handmade using traditional techniques.
We also sell novelty decorations,
embroidered boxes, bags, notebooks,
frames and stacking dolls.
36 The Original Candy Company Ltd
Confectionery Corner,
4 Wessex Road,
Bourne End, Bucks,
SL8 5DT
T 01628 520927
E [email protected]
www.originalcandyco.com
The Original Candy Company was
established in 1992. We are the main
suppliers of natural candy to UK leisure
and tourism sites. We are a modern
forward-thinking company with our
main emphasis on quality, top-notch
confectionery and customer service. Our
finest natural candies cover timeless
traditional candy canes, round lollipops
and candy sticks, to bespoke personalised
treats and souvenirs.
63 The Paula Bolton Collection
Adelphi Mill, Bollington,
Macclesfield,
Cheshire, SK10 5JB
T 01625 574444
E [email protected]
www.paulabolton.com
Celebrating 20 years of innovative
jewellery design, in addition to silver,
copper and resin jewellery, Paula Bolton
is now offering bespoke umbrellas,
iPhone cases and leather goods for the
heritage market, with small minimums.
Also well-priced children’s jewellery.
10 & 11 The Real Pearl Company
Little Doveswood,
Maidengrove,
Henley on Thames,
RG9 6HN
T 07973 718945
E [email protected]
www.therealpearlco.com
The definitive source for exhibition
themed jewellery at affordable prices.
1 The Souvenir Collection by ICE
London
4 Lowndes Court, London, W1F 7HE
T 0844 242 8787
E [email protected]
www.thesouvenircollection.com
The Souvenir Collection specialises in
developing unique, high-quality branded
and bespoke experiential merchandise for
the global museum and visitor attraction
market. Available at popular retail price
points, we develop concepts, products
and POS that will deliver maximum
visitor engagement.
19 The Souvenir Mug Shop
Unit 14a, Whitebridge Estate,
Whitebridge Lane, Stone,
Staffordshire, ST15 8LQ
T 01785 811545
E [email protected]
www.souvenirmugs.co.uk
Based in the Staffordshire Potteries we have
been supplying ceramics to the souvenir
market for almost 20 years. We specialise in
production of high-quality bone china and
earthenware on a range of items including
tableware, giftware, tin and glass.
40 Thread Drawn by Tobyboo
180 Oval Road, Croydon, CR0 6BN
T 07940 562050
020 8405 2650
E [email protected]
www.tobyboo.co.uk
Tobyboo creates free embroidery illustrations
that are then used to decorate high-end
giftware products from fine bone china to
stationery, all of which are made in Britain.
Clients include St Paul’s Cathedral, Museum
of London, Kew Gardens, Oxford Ltd.
20 Tinnakeenly Leathers Ltd
18 South Anne St, Dublin 2, Ireland,
T 00353 87 629 2658
E [email protected]
www.tinnakeenlyleathers.com
At Tinnakeenly Leathers we hand make our
range of leather and image purses with
your bespoke designs and artwork on them.
Excellent print quality and craftsmanship
result in beautiful and durable purses, bags,
key fobs and wallets.
15
WINGED HEART STAINED GLASS
28 Total Enterprise Solutions
Croft Farm, Main Street,
Monk Fryton, Leeds, LS25 5DU
T 07824 356 682
E andrew.lees@totalenterprise
solutions.co.uk
www.totalenterprisesolutions.co.uk
Total Enterprise Solutions are providers
of integrated IT solutions from ticketing
and events, EPOS, financial and customer
relationship management. We supply
leading cultural organisations.
HERITAGE GIFTS, MADE IN BRITAIN
High quality handpainted
Glass Gifts, Window Clings,
Paperweights & Mirrors.
Heraldry on
Glass
37 Universal Mail
Unit 410, Southbank House,
Black Prince Road, London, SE1 7SJ
T 020 3176 0541
E [email protected]
www.universalmail.co.uk
Universal Mail UK Ltd is the premier
producer of scenic generic and personalised
postage stamps in the UK. Our stamps can
be used to send an international postcard
anywhere outside the UK.
27 We Love Cushions
54 Government Row, London, EN3 6JN
T 020 8801 5491
E [email protected]
www.welovecushions.co.uk
Specialist cushion company with a
comprehensive range of heritage art
cushions. We offer designs from the National
Gallery, National Portrait Gallery, British
Library, National Railway Museum’s vintage
poster collection and London Transport. Also
bespoke cushions made from own images
or our extensive archives for many cultural
organisations including the National Trust.
Churchill
King Richard III
Glass & Clings
Simon de Montfort 1265
Paperweights
Parliament Commemoration
Commemorating
Magna Carta
Premium Partner
Ann Neville, wife
of Richard III
9
28 Whitehorse St, Baldock, Herts, SG7 6QQ
T 0844 8543432
E [email protected]
www.tourism-media.co.uk
Five well-known names across the tourism, leisure and heritage sectors have
come together under the umbrella of Tourism Media. NVG, Time Pursuit, Hudsons,
Jarrold Publishing and Guestlink offer the very latest in e-tourism, ticketing
promotion and publishing solutions that drive sales and enhance the visitor
experience across multiple channels.
explore
learn
grow
Connect your customer experience
K3 RSG are the leading supplier of multi-channel EPoS systems to the cultural
and visitor attractions sector.
Premium Partner
Our system can manage gifts, books, merchandise, café and dining,
admissions, tickets and events. K3 solutions are used every day at over 250
ACE member sites including:
67 & 68 Winged
K30119RT_RSG_ACE ad_190x90 AWK-v2.indd 1
/k3rsg |
Heart Stained Glass
7 The Old Brewery, Brampton, Carlisle, CA8 1TR
T 01697 73589
E [email protected]
www.winged-heart.com
Winged Heart design and produce high-quality gifts in Britain for the heritage sector.
New introductions this year include our gorgeous ‘window clings’. As always, bespoke
designs available.
English Heritage, The National Portrait Gallery, The Museums of London,
The Royal Shakespeare Company, The Royal Horticultural Society,
The Houses of Parliament, The Museums of Northern Ireland and Glasgow Life.
k3rsg.com | 01675 463032 |
Tourism Media
/k3rsg
29/01/2015 11:24
38 Wentworth Wooden Jigsaws Ltd
Pinkney Farm, Pinkney,
Malmesbury, SN16 0NX
T 01666 843237
E [email protected]
www.jigsaws.co.uk
Wentworth have been manufacturing
bespoke British wooden jigsaws for over
15 years. The latest in laser-cut technology
enables us to produce jigsaws to
specification, for educational and trade/
retail use. Wentworth jigsaw designs have
become sought-after and collectable all
over the world and appeal to young and
mature alike.
59 Westair Reproductions Ltd
17 Seeleys Road,
Tyseley Industrial Estate,
Birmingham, B11 2LQ
T 0121 603 3030
E [email protected]
www.westair.co.uk
Visit the Westair stand to see our exciting
new museum giftware product launches
for 2015. These include ranges themed
to Magna Carta, the Battle of Waterloo,
World War 1 and the Battle of Britain, as
well as angels and fairies! With over 2,000
gift lines manufactured on site Westair is
one of the leading suppliers of historical
giftware in the UK heritage market.
78 & 79 Yarto Europe Ltd
5 Penta Court,
Station Road,
Borehamwood,
Herts, WD6 1SL
T 020 8952 1222
E [email protected]
www.yarto.com
Creative product development for museums
and heritage sites for over 30 years…
keyrings, magnets, snowglobes, watches…
and of course those ducks!
Convention Guide designed
and produced by
Jigsaw Design & Publishing,
Norwich. 15001-1/15
17