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GLOBAL PREVIEW
P
E R F O R M A N C E
EXPERIENCE
ABILITY
KNOWLEDGE
2015 GLOBAL PREVIEW
Multi-Country Payroll Outsourcing (MCPO) – Service Providers’
Assessment
Analyst Panel
Rajesh Ranjan
Arkadev Basak
Rachit Saran
EGR-2015-3-MM-1397
2015 Global Preview
Everest Group PEAK Matrix for MCPO
Announcing the 2015 MCPO Market Leaders
ADP and NGA HR are the current Leaders on Everest Group’s PEAK
Matrix for MCPO based on their market successes and delivery capabilities.
Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix for MCPO
75th
percentile
High
Leaders
TMF Group
25th percentile
Celergo
Aon Hewitt
Low
CloudPay
Zalaris
Emerging Players
TCS
Infosys
Neeyamo
Toutatis HLA
NGA HR
Talent2
SGWI
Low
Ceridian
75th percentile
ADP
Major Contenders
Market success
Leader
Major Contender
Emerging Player
Acrede
HCL
25th percentile
High
MCPO delivery capability
(Scale, scope, technology solution, and delivery footprint)
Methodology
The PEAK Matrix is a framework to assess the relative market success and overall capability of service
providers. Service providers are positioned on the PEAK Matrix based on evaluation across two key
dimensions
l Market success measured by the number, scale, and growth of MCPO contracts
l Delivery capability measured by scale of operations, scope of services, enabling technology
solutions, and delivery footprint
Proprietary & Confidential. © 2015, Everest Global, Inc.
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2015 Global Preview
MCPO Service Provider Assessment
MCPO services assessment dashboard
High
Medium-high
Delivery
footprint
Overall
Medium
Low
Delivery capability
Service
provider
Scale
Scope
Technology
Solution
Market
success
Acrede1
ADP
Aon Hewitt
Celergo
Ceridian
CloudPay
HCL
Infosys
Neeyamo
NGA HR
SGWI
Talent2
TCS
TMF Group
Toutatis
Zalaris
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Acrede got acquired by Intuit in December 2014. Data used in our analyses is pre-acquisition data
“
In the dynamic multi-country payroll space, the ability of
providers to effectively leverage digital advancements in the areas
of dashboards, analytics, and mobility, which are well integrated
with their core solutions, is increasingly a key differentiator.
Further, given the inherent complexity in implementing a multicountry payroll program, buyers should thoroughly investigate a
provider’s experience, approach, and ability in doing it on-time
and within the budget.
– Rajesh Ranjan, Partner
Proprietary & Confidential. © 2015, Everest Global, Inc.
”
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Additional Information
More details on the full report
In the 44-page report, Multi-Country Payroll Outsourcing (MCPO) – Service Provider
Landscape with PEAK Matrix Assessment 2015, 16 MCPO service providers are
categorized into Leaders, Major Contenders, and Emerging Players. This report is available for
purchase: https://research.everestgrp.com/Product/EGR-2015-3-R-1396.
Other HRO offerings
Our global services research offerings
Publications
l Multi-Process Human
Resources Outsourcing
(MPHRO) – Annual Report
2014: The Times Are
Changing
l Global RPO: Addressing
Globalization Imperatives How Global RPO Helps MultiNational Corporations Slay
the Global Talent Dragon
Custom services
l Strategic engagement review
l Price and service level
benchmarking
l Competitive assessment
l Market opportunity
assessment
Market VistaTM
Global services tracking across functions, sourcing models, locations, and service
providers – industry tracking reports also available
BFSI1 information technology
PricePointTM
BFSI1 business process
Finance & accounting
Healthcare & Life Sciences
Procurement
Application and Digital
Human resources
Cloud and Infrastructure
Recruitment process
Global sourcing
Contact center
Locations InsiderTM
Transaction Intelligence
Custom research capabilities
l Benchmarking | Pricing, delivery model, skill portfolio
l Peer analysis | Scope, sourcing models, locations
l Locations | Cost, skills, sustainability, portfolio – plus a tracking tool
l Tracking services | Service providers, locations, risk
l Other | Market intelligence, service provider capabilities, technologies, contract
assessment
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Banking, financial services, and insurance
For more information about Everest Group, please contact:
+1-214-451-3000 | [email protected]
www.everestgrp.com | research.everestgrp.com | www.sherpasinblueshirts.com
Proprietary & Confidential. © 2015, Everest Global, Inc.
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