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Landmark II
Electronic Tenant® Portal
Created on March 8, 2015
Building Amenities: Brentwood Cards
Sundry shop offering a variety of merchandise from greeting cards, snacks, beverages and much more.
Hours of operation are Monday-Friday 7:00 a.m. – 5:30 p.m.
Building Amenities: CHASE Bank
Full service bank with 24 hour ATM machine, located on the east side of the building. Hours of operation are
Monday-Friday, 9:00 a.m. – 6:00 p.m. and Saturdays, 9:00 a.m. – 4:00 p.m.
Click here to visit their website.
Building Amenities: Dry Cleaning
Enjoy the convenience of a dry cleaning service in the building. Cleaner on the Corner offers pick and
delivery service. Other services include shirt laundry, fluff & fold, expert alterations, shoe repair and same
day service.
Hours of operation are Monday thru Friday 7:30 am – 7:00 pm. The entrance is located in the surface
parking lot.
Building Amenities: Parking
ABM Parking has been retained to manage the garage. The Parking Manager’s office is located adjacent to
the Stoner Avenue auto entrance. The Parking Manager is responsible for on-site activity.
All payments of parking charges are to be made payable to ABM Parking and remitted to the Parking
Manager. ABM has been advised of the parking provisions of your lease and should be contacted to
arrange for monthly parking and purchases of validation stamps.
Rules and Regulations relating to the use of the garage are included in the Policies and Procedures section
of this handbook
Parking operation hours for Landmark II are as follows:
Monday through Friday: 6:30 a.m. – 8:30 p.m.
Saturday and Sunday: Closed
After Hour access to the parking structure can be gained only with your access keycard.
Parking rates are subject to change from time to time, at Landlord’s sole discretion.
Monthly Parking
All monthly parking Tenant’s will be issued a keycard. The keycard is used to activate the security entrance
and exit equipment to the garage. Parking Management will issue keycards upon receipt of the Access
Keycard Request Form. An access keycard will be issued to each monthly parking Tenant and will require a
deposit of $30.00. If this card is lost, please report it to the Parking Office immediately so that the number
can be removed from the computer. If another card is issued, there will be a $30.00 replacement charge.
Types of Monthly Parking (Effective January 1, 2014)
Unreserved: $165.00 (no tax)
Tandem: $200.00 per space
Reserved: $270.00
(Includes 10% City of Los Angeles Parking Tax).
Daily Parking
Each 15 minutes: $2.20
Maximum Daily Charge: $15.40
(Includes 10% City of Los Angeles Parking Tax)
The amount charged for daily parking will be computed according to length of time parked in the structure.
The maximum daily rate is charged after 1½ hours. A lost ticket will pay the maximum rate.
Validated Parking
Validating parking tickets is normally done as a courtesy by tenants for their visitors. Validation stickers
may be purchased form the Parking Manager. Visitors without a validated parking ticket must pay the rate
of time on parking ticket. Tenant signatures are not permitted on the back of parking tickets.
Current Rates
(1) book of 100 – 15 minute stamps: $220.00
(1) book of 100 – 1 hour stamps: $880.00
(1) book of 20 – All Day stamps: $308.00
(Includes 10% City of Los Angeles Parking Tax).
Building Amenities: Photo Experts
Offers a variety of photo options from digital imaging to printing from digital film, passport photos, photo
albums and accessories, enlargements and more. Hours of operation are Monday-Friday 9:00 a.m. – 7:00
p.m. and Saturday 10:00 a.m. – 6:00 p.m.
Building Amenities: Weight Room
The exercise room is for tenant use only at a rate of $25.00 a month. It is equipped with a variety of weight
machines and exercise mats. Washrooms and shower facilities are also available, as well as lockers for
your personal belongings while exercising. See Building Management for membership information.
Building Operations: Accounting
Send remittance to:
Douglas Emmett 1995, LLC
11766 Wilshire Blvd., Suite 401
Los Angeles, CA 90025
Building Operations: Building Management
Our office hours are from 8:30 a.m. to 5:30 p.m., Monday through Friday, except holidays. Please feel free
to call if you have any questions, problems or suggestions. If you find it necessary to contact us after
business hours, our phones are automatically forwarded to the Landmark II Security Console.
11766 Wilshire Blvd.
Suite 401
Los Angeles, CA 90025
Telephone: 310-478-8444
Fax: 310-312-0089
The following personnel are available to address your needs.
Title
Name
Property Manager Assi Mahfouz
Assistant
Property Manager Josie Torres
Administrative
Assistant
Dan Williams
Chief Engineer
Chris Kovacic
Parking Garage David Estrada
Phone Number E-Mail
310-478-8444
[email protected]
310-478-8444
[email protected]
310-478-8444
310-478-8444
310-478-4562
[email protected]
[email protected]
[email protected]
Building Operations: Holidays
Holidays will be those nationally recognized days and are as follows:
New Year’s Day
President’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
Building Operations: Leasing
The leasing company for Landmark II is Douglas Emmett and is located at 11766 Wilshire Blvd., Suite 401.
The main phone number is (310) 478-8444. Listed below is the contact information for the authorized
representatives.
Title
Leasing Agent
Name
Bob Zelken
Phone Number E-Mail
(310) 255-7754 [email protected]
Building Operations: Security
The security console is manned 24 hours a day, seven days a week through a contracted security service.
Our security officers are trained to respond to emergencies in a professional manner and will also direct
visitors to your suite.
The following personnel are available to assist you:
Title
Name
Post Commander Wayne Sanford
Phone Number
310-473-8136
Building Operations: Tenant Liaison
Building Management requests that each tenant advise us of the name, address and home telephone
number of the persons in their organization who are authorized to act on behalf of the Tenant in such
instances as:
Ordering or changing signage.
Ordering or deleting keycards.
Ordering additional keys.
Maintenance requests.
Alterations
Authorization for equipment removal.
Authorization for after hour air conditioning.
Since many of the above requests involve additional billing amounts to the Tenant, it is very important that
the current authorized signatures are on file with Building Management.
Please complete the Landmark II Tenant Information Form and return it to Building Management as soon as
possible.
Click here to download a Tenant Information Form
Building Security: After Hour Access
Any tenant expecting an after hour visitor should provide the Building Management Office with a memo
authorizing access. This will insure that no problems arise regarding their entry. All visitors must sign the
Building Register including the name of the Tenant, suite number they are visiting and the times of arrival
and departure.
The Building Management Office must be notified in writing of all activities taking place in your office after
normal business hours. This would include construction, move-in/move-out, special cleaning services,
equipment maintenance or installation, parties, etc. Notifying the office will allow Building Management to
provide any special instructions to security and appropriate staff members. Outside contractors or visitors
will not be provided access to the Building after hours without prior approval.
After hour guests and contractors should be given access by Tenant or a key should be left with security,
along with the memo, for access to the Suite.
Building Security: Building Access
Landmark II is open for business during the following hours:
Monday through Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
The Building will be closed at all other times and on holidays. Tenants do have access to the building 24
hours a day, 365 days a year.
Access Cards
Access keycards are required for building access at all times. A fee of $30.00 is required per card. Please
have your Tenant Liaison contact our office to obtain a keycard for authorized employees. A completed
Access Keycard Request including automobile information is required to order building access cards and
must be acknowledged by Tenant’s signature.
All visitors are required to sign in and out at Security Console when entering and leaving the building.
Building Security: Deliveries
Routine deliveries to your office may be made from the rear loading dock area, between the hours of 8:00
a.m. and 5:00 p.m. Monday through Friday. The Tenant and/or delivery driver will be responsible for the
transportation from the loading dock to the tenant suites. Tenants must receive all deliveries and are
responsible for their shipments. No items should be left in the loading dock. Deliveries will not be accepted
or permitted through the lobby, but must be made via the freight elevator from the loading dock.
A security guard will monitor delivery activity, as the freight elevator requires a key card to operate. All
delivery vehicles are limited to 20 minutes at the loading dock. No passenger cars are allowed in the
loading dock area. Large deliveries should be scheduled after hours by contacting Building Management at
least two days prior to freight delivery. The freight elevator will be reserved only on an after hours basis.
Parking delivery, i.e., Federal Express, letters, etc. will be accepted at the Security Console with the
Delivery Release Form.
Click here for a Delivery Release Form
Building Security: General Office Security
Reporting Thefts
Any property, which is determined to have been stolen, should be reported to the Los Angeles Police
Department and Building Management immediately.
The security of your office is your responsibility. In your office, valuables, purses, etc., should not be
left in plain view. We recommend that purses be locked in your desk and that all valuables be put
away and locked up at night. Our security staff is available to assist you. Should an incident or loss
occur, contact Building Management and a Security Officer will be dispatched to take a report.
It is advisable to record all serial and identification numbers and to keep these numbers in a secure
place.
Make sure that your corridor doors are closed and locked when leaving at night.
Suspicious Persons
If you see suspicious persons in the Building, please call Security or Building Management
immediately. If possible, make note of appearance, clothing, etc., to assist building security in
locating them.
Please be aware of strangers in your tenant areas and halls. Quite often a question such as, “May I
help you locate someone?” is enough to deter a potential thief. Suspicious encounters of this type
should be reported to Building Management immediately.
Building Security: Key and Lock Policy
For your safety and protection it is building policy that all keys are issued by Building Management. The
cost for each key will be $10.00. Only authorized representatives of the Tenant will be able to request
additional keys. We ask that tenants contact Building Management for additional keys using the Key Order
Form & Receipt. Charges for keys will be billed on the Tenant’s rent statement.
Please do not add or change locks within your suite without first contacting Building Management. We must
coordinate all lock additions and modifications. For reasons of security, fire safety, and cleaning access, all
locks are to be on the Building’s master system. Locks that must be re-keyed to comply with the policy will
be done so at Tenant’s expense.
In the event that you are locked out of your suite during normal business hours, you may obtain access by
Building Management. Providing possession of a valid keycard and proper identification will clear your
access to your suite.
Should you be locked out of your suite after normal business hours, Building Management and Security will
not be able to assist you. You must contact your office manager or an authorized representative of your
company to gain access.
Click here for a Key Order Form
Building Security: Lost and Found
All items found at Landmark II that are turned into Security will be kept at the Security Console. All items
that have not been claimed within 30 days will be disposed of at the discretion of Management.
Building Security: Property Removal
No material or goods may be taken from the Building without an authorized release form fully completed.
This includes but is not limited to items such as computers, furniture, pictures, carpet remnants, disposable
catering supplies or foodstuffs, etc.
The signature authorizing the Property Removal Authorization Form will only be that of the authorized
Tenant Liaison. When the item is to be removed, the release form will be surrendered to the Security Guard
and the goods checked by him before removal.
For after hour removal of goods and materials a memo must be forwarded to Building Management.
Click here for a Property Removal Authorization Form
Building Security: Solicitation
We attempt to keep all solicitors out of the building. If a solicitor visits your office, please contact the Office
of the Building or Security at once. The solicitor will be escorted out of the building and off the property.
Building Services: Building Signage and Directory
All signs are to be ordered through and installed by Building Management using signage forms. The building
standard suite identification sign is a 12” x 12” plaque bordered in stainless steel, with subsurface lettering.
The charges for signage are as follows:
Lettering/Stainless/Marble Backing: $275.00
Floor Directory Strip: $ 22.00
Lobby Directory Strip: $30.00
The prices for signage, as described above, are approximate and may vary dependent upon the criteria of
each sign. The signage company reserves the right to increase the fees from time to time.
A 15% administrative fee may be charged on the total.
To maintain a uniform and attractive appearance door lettering is not permitted. Landmark II Tenants are
provided with one suite plaque bearing the suite number, firm name, and any other names (subtenant, etc.)
you may want listed. Please contact Building Management for further details. You will be billed according
to sign requirements.
There are to be no signs of any kind on the interior or exterior of the Building without the prior written
approval of Building Management.
Please click here for all forms.
Building Services: Cleaning
Cleaning is on a contract basis five times a week, Monday through Friday with the exception of holidays.
Cleaning standards of a first-class office building will be maintained, however, oversights occasionally will
occur. When this happens, please notify Building Management so appropriate corrective action can be
taken.
Wastebaskets should contain only that trash which is to be removed by cleaning personnel. Any trash to be
removed that is not in a wastebasket should be clearly marked “Trash.” Special arrangements should be
made with Building Management for removal of large packing cases or shipping boxes.
Please call Building Management with your pest-control requests. You will be billed accordingly.
If food deliveries are to be made to a suite, the Tenant is responsible for insuring that food and beverages
are not spilled on lobby, elevator or corridor carpeting. If an accident occurs, please notify Building
Management immediately.
Carpet shampooing during the term of the lease will be at Tenant’s expense. Please contact Building
Management for details and cost estimates.
At times, you may need to call Building Management for special cleaning services. We will try to
accommodate your requests; however, if these items are to be taken care of during normal office hours,
Building Management will make arrangements. Examples of some of these special after hour services:
Extraordinary quantities of rubbish
Carpet maintenance, such as shampooing and/or carpet care for spills.
Floor maintenance, including reconditioning and waxing
Vacuuming furniture, draperies, etc.
Cleaning private kitchen areas
Cleaning private washroom areas
You will be informed of the cost of service and when these services can be scheduled.
Building Services: Elevators
Four elevators service the low-rise floors 1 through 10. Four elevators service the high-rise floors 11
through 18. There are two elevators that serve the lobby level and parking levels P1-P3.
Each elevator is equipped with an emergency phone which rings directly to Otis Elevator Company 24-hours
a day. When entering the Building from the parking levels, garage elevators can be used to access the
building lobby. Passenger elevators are not to be used for any delivery that would require the use of hand
trucks, carts, etc. Should the freight elevator be required, special arrangements must be made by
contacting Building Management in advance.
In the event that an elevator stops, remember to remain calm. There is no danger. In the event of a power
outage, elevators will continue to operate using our emergency power generator. Should an outage occur,
elevator lights will remain on, but the car will temporarily stop. One at a time, each elevator will
automatically return to the lobby where the doors will open and they will then be out of service.
All elevators function on a Fireman’s Return System, which will automatically return the elevators to the
main floor without stopping when smoke is detected on any floor. In the event of a fire, elevators should not
be used for evacuation.
Elevator Access After Hours
When an access keycard is held up to the proximity reader in the elevator panel, the floor button for which it
is programmed can be accessed.
For security reasons, after hours access will be automatically recorded in the building computer.
Building Services: Forms
For your convenience, we have included downloadable and printable PDF document forms that will expedite
various building management service requests. Hard copies of all forms are available from the Property
Management Office as well. To view and print PDF files, you need the Adobe Acrobat Reader software. If
not already installed on your computer, it can be obtained for free at www.adobe.com.
ABM Parking Agreement
Tenant Contact & Authorization Form
NetFacilities Basic User Form
Moving / Delivery Policy
Signage Request Form
Key Lock Request Form
COI Requirements for Vendors
After Hour Air Conditioning Request Form
Building Access Card Request Form
Extended Parking Notification Form
Property Removal Pass
Tenant Information Form
COI Requirements for Tenants
Building Services: HVAC
After Hours Heating and Air Conditioning
Heating, ventilation and air conditioning will be provided between 8:00 a.m. and 6:00 p.m., Monday through
Friday (excluding holidays) and Saturday, 9:00 a.m. to 1:00 p.m.
Air conditioning is available beyond these hours at a charge as specified in your lease, with a two hours
minimum charge. Please contact Security and indicate the number of hours required. You will be required
to sign a form authorizing after hour air conditioning. Your name will be checked to the Landmark II Tenant
Information list to ensure you are authorized to order after hour air conditioning. You may also contact
Building Management to arrange after hours or submit an After-Hours Request form.
Click here for the After Hours HVAC Request Form
Electrical Usage-Special Conditions
Any Tenant having equipment requiring 24-hour electrical supply should contact Building Management so
proper arrangements for service can be made.
Heating and Air Conditioning Adjustments
Please notify Building Management of any temperature adjustments needed. All engineering services are
scheduled by Building Management in order to record problems and follow up on any corrective action to be
taken. The Engineering staff will make temperature control adjustments. Do not attempt to remove the
locked covers or tamper with the thermostats, as they are sensitive devices, which can be easily thrown out
of calibration. You will be charged for repairs to damaged or tampered thermostats. The system is
designed for normal occupancy and any additional electrical heater or air conditioning will not be permitted.
Power consumption for extra power requirements may require a meter. Installation of a meter will be paid
for by the Tenant. The costs for any additional mechanical equipment will also be charged to the Tenant.
Building Services: Mail Service
The postal boxes are in the mailroom located on the lobby level. Postal box numbers are assigned through
Building Management.
Mail is delivered to the Building, Monday through Saturday. The U.S. Post Office will directly deliver the
packages and articles of mail that require your signature. The Tenant must retrieve everything else from the
mailroom. Weekday deliveries are currently made at approximately 11:30 a.m. Should you have any
questions about your delivery, please call the postal service “Supervisor on Duty” at (800) 275-8777.
Mail pick-ups are Monday through Friday. Pick-up times are posted on the deposit box.
Each tenant will be provided with two mailbox keys. It is the tenant’s duty to inform Building Management,
in writing, as to which company names or sub-tenants will receive mail so that the mailbox interior may be
labeled properly for post office identification.
The full service U.S. Post Office serving Landmark II is located at 11420 Santa Monica Blvd., Los Angeles,
CA 90025. Their telephone number is (800) 275-8777.
Federal Express, UPS & Express Mailboxes are available for your convenience in the mailroom.
Building Services: Maintenance Requests
Tenant Liaison: The Tenant Liaison should make all requests; such as, light bulb replacement, temperature
control changes, etc. The Tenant Liaison will be responsible for calling Building Management or contacting
Building Management through the Net Facilities work order program.
Net Facilities
To access the system:
1. Go to https://www.netfacilities.com/login.aspx
2. Enter your username and password provided by the Office of the Building.
3. Once logged into the Net Facilities system users are taken to the "Dashboard".
The Dashboard is the home page or administrative hub where users can:
View and track the status existing work orders
Create a new work order
View invoices for completed work orders
View a complete history of work orders
Use the blue navigation bar on the top of the page to choose the area of the system you would like to enter.
To submit a work order:
1. Click on the "Work Order" link in the blue navigation bar on the top of the Dashboard page.
2. Which: Choose the type of service required
3. When: Select a date and time for the service.
4. Where: Choose a Building Area ( optional)
5. What : Describe the work to be done in as much detail as possible.
6. Click Submit and your work order request will be routed to the appropriate personnel.
Please feel free to contact Building Management at 310-478-8444 should you need any assistance with the
Net Facilities system.
Click here to access Net Facilities
Building Services: Telephones
Telephone installation and servicing must be coordinated between the Tenant and the telephone company
of their choice. Three important items must be remembered when you order your telephone service:
The Los Angeles Building code requires all telephone lines to be installed in conduit or be Teflon
coated. Many telephone companies do not provide for these requirements in their bid.
Major telephone systems often require additional air conditioning or ventilation to cool their
mini-computers. If this equipment produces 1000 BTU’s per hour or more, you may need to install
additional air conditioning or ventilation.
All building telephone closets are locked to prevent tampering. Please contact Building Management
to have the doors opened for service or installation of wiring.
Emergency Procedures: Bomb Threat
Telephone Threat
When a bomb threat is made over the telephone, obtain the following information from the caller:
Exact location of the device.
Time set for explosion;
Description of the device;
Reason the caller has placed the bomb;
Exact words used by the caller.
Keep this information as confidential as possible.
Notify the Police Department. Call 911.
Notify the Management Office at 310-478-8444.
Once the Management Office has been notified of a bomb threat, it is our policy to advise your firm’s
manager or officer. It is up to the manager or officer to decide whether it is appropriate to evacuate the
office.
In the event that you are asked to evacuate the Building, move away from the Building to allow for the clear
passage of emergency personnel. Do not re-enter the Building until the Management Office or the Police or
Fire Department has given clearance.
Click here for a Bomb Threat Report Form
Suspicious Packages or Mail Bombs
Letter bombs are usually sent through the mail addressed to a specific individual in the company, usually
disguised to look like some sort of gift or a small package. Letter bombs have the power to kill or maim
anyone close to them if they go off. Letter bombs are usually a large size manila envelope ¼” to ½” thick
and are fairly rigid. They have been mailed from cities or small towns in the United States, as well as from
foreign countries. They are usually mailed to a person by title, such as Chairman, President, Manager,
Security Officer, etc.
If a letter is suspected to be a letter bomb:
Clear everyone out of the area for at least 25 feet around it.
Notify the police at 911 and Building Management at 310-478-8444
DO NOT HANDLE IT UNDER ANY CIRCUMSTANCES.
DO NOT ATTEMPT TO DEACTIVATE IT YOURSELF
Emergency Procedures: Civil Disturbance
Should a riot or civil disturbance start outside the Building, the security guards will immediately lock all
entrances to the building. The police will be notified. We will keep you informed.
If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and the police
will be summoned.
Emergency Procedures: Earthquake
Before an Earthquake
Plan your course of action before an earthquake occurs. Employees should establish an out of state
telephone contact and make sure family members can act independently for at least 72 hours.
Store essential emergency supplies such as food, water, first-aid kit, radio, and batteries. Enough
supplies should be stored to support every employee for a minimum of 72 hours.
Secure objects such as files, office equipment, bookshelves and other potentially dangerous objects.
Be familiar with your immediate work area and floor plan. This will help you react effectively when it
is necessary to find the closest and safest shelter point.
During an Earthquake
Get under a sturdy table or desk and hold on or move towards the center of the building. The building
core is the strongest part of the structure.
Keep your back to all glass objects if you cannot avoid them completely.
Be aware of falling debris. Cover your head as much as possible.
Do not panic. A clear mind will help you through the dilemma.
After the Earthquake
Remain calm and stay in your area (unless any emergency dictates otherwise).
Look for injured people and administer first aid where needed.
Barricade hazardous areas to prevent other persons from accessing a dangerous area.
Use telephones for emergencies only.
Be alert for after shocks. Their intensity can produce further damage. Respond to the after shock as
though it is the original earthquake.
Check your food and water supplies.
Building Security will attempt to contact tenants via the public address system to advise on building
and local conditions.
Evacuation
Normally, it is not recommended to evacuate a building after an earthquake. Outside one may
experience falling glass from the buildings.
However, if an evacuation is required, use the stairs. Do not use the elevators. Walk down at a
steady pace. Do not run.
If you are outside when an earthquake occurs
Immediately find the safest cover, perhaps an alcove, a doorway, a parking garage or a building.
Stay away from storefront windows. The primary danger is from falling debris, particularly glass.
Stay under cover as after shocks may cause further damage.
Emergency Procedures: Elevator Malfunction
In the event that an elevator stops with passengers in it, remember to remain calm. Pressing any
emergency button within the cab will alert Lobby Security that the cab is malfunctioning, what cab number it
is, and what floor it is stuck on. The Guard will continue two-way communication with passengers until help
arrives.
In the event of a power outage, elevators will continue to operate using our emergency power generator.
Should an outage occur, elevator lights will remain on, but the car will temporarily stop. Each elevator will
automatically return to the lobby where the doors will open and they will then be out of service.
All elevators function on a Fireman’s Return Systems, which automatically returns the elevators to the main
floor without stopping when smoke is detected on any floor. IN THE EVENT OF A FIRE, ELEVATORS
MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.
Emergency Procedures: Emergency Contacts
Emergency Tenant Contact
Please use Landmark II Tenant Information Form to provide Building Management with a list of at least two
people who may be contacted in case of an emergency after normal business hours. The name, addresses
and telephone numbers will be kept in the Management Office and at the Security Console.
Click here for the Tenant Information Form
Emergency Contacts
Police:
Fire:
Private Ambulance Companies
AMR Ambulance Service:
Schaeffer Ambulance Service:
Hospitals (24 Hour Emergency Service)
Santa Monica UCLA
Medical Center
1250 16th Street
Santa Monica, CA 90404
St. Johns Hospital & Health Center
1328 22nd Street
Santa Monica, CA 90404
911 or (310) 444.0701
911 or (213) 485.5971
(310) 559-5555
(800) 247-4455
(310) 319-4000
(310) 319-4765 Emergency
(310) 829-5511
Emergency Procedures: Evacuation
The fire alarm is designed to sound on the floor where activated. It also sounds an alarm at the Fire Control
Room and activates a printout at the security guard desk. When the alarm sounds on the occupant’s floor,
walk down five floor and re-enter at the Safe Refuge area. If there are adverse conditions, occupants on the
fire floor, two floors below will be instructed by a PA announcement to relocate down five floors and re-enter
at that Safe Refuge Floor.
Emergency Exits
The Building has two stairwells. Stairwell doors are normally locked from the stair side for security
reasons. Upon activation of any alarm condition, doors will automatically unlock to allow occupants to
relocate within the Building.
Safe Refuge Areas
Safe Refuge Areas inside or outside the Building provide a limit of protection. Inside Safe Refuge Areas
are usually any floor three or more levels below the fire floor. And outside Safe Refuge Area, for a fire
emergency is behind the Building on Granville Avenue.
Emergency Procedures: Fire and Life Safety
Douglas Emmett and Landmark II are pleased to inform you of an on-line Fire/Life/Safety training system
that will be available to every building employee 24 hours a day, 7 days a week. You are able to download
building emergency manuals and forms at your convenience. Each tenant’s main contact person will
receive their company username and password from RJWestmore, along with the link to the website and
additional information. Each tenant is responsible for making sure that every staff member is trained in the
basic Fire/Life/Safety procedures.
This on-line training is not a substitute for the annual Fire/Life/Safety Training with the Floor Wardens. We
will continue with those trainings on an annual basis as required by the Fire Department.
Click here to access the Fire and Life Safety Training System
Fire
If you discover a fire, call the Fire Department, at 9-1-1, and notify Building Management, at (310) 478-8444
or Security at (310) 473-8136. If the Building’s fire system detects a fire on your floor, Security will notify the
Fire Department. Floor Wardens will be responsible for directing occupants to safe refuge areas.
Life Safety
Your assistance is requested in assigning a Fire/Life Safety Team. Team members are those employees
who, in case of an emergency would be Floor Wardens, Assistant Floor Wardens, Searchers and Stairwell
Monitors. These Tenant representatives should be individuals who are at the premises during regular
working hours. Where there is a single tenant floor, a warden shall be chosen by the firm occupying that
floor. On a multi-tenant floor, each tenant is responsible for having their own suite response team. Each
warden will be fully briefed on all emergency procedures, and will assist both Management personnel and
City authorities in directing fellow tenants in emergency situations.
Please use the form entitled Fire/Life Safety Team Members to indicate you representatives.
Click here to download the Fire/Life Safety Team Form
The basic duties of these team members are more fully described in our Floor Warden Manual. The Floor
Warden Manual & Occupant Emergency Procedure Brochure will be provided upon move-in.
Tenants who have lunchrooms, computer rooms, printing and/or photography rooms, projectors, film
storage rooms, etc., should have adequate fire extinguishers in each location. This equipment should be
regularly inspected and serviced. Please contact Building Management and we will assist you if you want to
purchase extinguishers or service existing extinguishers.
Every new and existing high-rise building owner, manager, operator, administrator and tenant, in
cooperation with the Fire Department, shall establish, implement, and maintain an emergency plan on file
for the building which shall include, but not necessarily be limited to, the following:
Fire Safety Director: Assignment of a responsible person as Fire Safety Director who shall work with the
department in the establishment, implementation and maintenance of the emergency plan. The person
shall be employed or reside on the premises or be otherwise approved by the department.
Occupant Instruction: All high-rise building occupants shall be instructed annually on the procedures to be
followed in the event of fire, earthquake or other emergency. Documentation of occupant instruction of all
new occupants within 14 days or their assuming occupancy in the building.
Floor Warden: A responsible person on each floor of every high-rise building shall be designated as Floor
Warden. In cooperation with the Fire Safety Director, Floor Wardens shall oversee and ensure safe and
complete evacuation or relocation of occupants during a fire or other emergency or a fire drill. Alternate
Floor Wardens shall be designated for each floor and shall assume Floor Warden duties when necessary.
Exemptions to this regulation may be granted only upon a written request approved by the Chief.
Emergency Evacuation Signs: The preparation of emergency exit plans, procedures and evacuation signs
shall be approved by the Department before posting. Evacuation signs shall be located at every elevator
lobby above and below ground floor, and in other conspicuous floor locations as required by the
Department. Each dwelling unit, quest room and office area shall be provided with the fire safety and
evacuation information as required in Section 51.112.05 of the Article. All Plans. procedures and signs shall
be properly maintained.
Fire Department Approval: All emergency plans, procedures and evacuation signs must be submitted to
the Fire Safety Education Unit, of the Fire Department, for inspection and approval prior to their
implementation. All plans, signs, procedures or training programs formulated by or purchased form, a
“High-Rise Life/Safety Service” shall also be submitted for approval. All persons engaging in the business
“High-Rise Life/Safety Service” shall also be submitted for approval. All persons engaging in the business
of “High-Rise Life/Safety Service” shall be required to obtain Certificate of Fitness in accordance with
Division 6 of the Article. The Department may deny approval of and “High-Rise Life/Safety.
Fire Drills: A minimum of one fire drill annually on individual floors is mandatory. Total building evacuation
is not required. Documentation of all fire drills on Fire Department approved forms shall be maintained by
the Fire Safety Director. Fire drills may be scheduled, in advance, with a notice posted to all tenants. All
building occupants are required to participate in the fire drills. Buildings that have stairshaft doors locked for
security reasons shall include in the evacuation plan provisions that will allow safe horizontal egress from
the stairshaft during a drill or emergency evacuation.
Click here to download a Fire Drill Checklist
Handicapped Requirement: The Fire Safety Director shall maintain a current list of handicapped persons
located within the building who would require assistance during an emergency evacuation or relocation.
Methods for their safe evacuation or relocation must be established.
Emergency Procedures: Flooding
If possible, remove all desktop items and close file drawers to limit damage.
Building management will turn off the water source and shut down electrical power as required.
Emergency Procedures: Homeland Security Threats
Douglas Emmett recommends that each Tenant have an emergency action plan in place to help their
employees prepare for and react quickly to a regional emergency, including terrorist attacks. Click on the
links below to access a variety of resources that aid in preparing for a regional emergency.
California Office of Emergency Services
http://www.oes.ca.gov
Los Angeles Emergency Operations Organization
http://www.updatela.com
Department of Homeland Security
http://www.dhs.gov/dhspublic
Federal Emergency Management Association
http://fema.gov/
American Red Cross
http://www.redcross.org/
Center for Diseases Control and Prevention Emergency Preparedness and Response
http://www.bt.cdc.gov/
Local media outlets will provide important information during an emergency situation.
KNX 1070 AM
http://www.knx1070.com/
KFWB 980 AM
http://www.kfwb.com/
KFI 640 AM
http://www.kfi640.com
The Los Angeles Times
http://www.latimes.com/
CBS2 Channel 2: http://www.cbs2.com/
NBC4 Channel 4: http://www.nbc4.tv
KABC7 Channel 7: http://www.abc7.com
Emergency Procedures: Medical Emergency
In the event that an accident or illness of an employee or visitor takes place in your office area:
Call Emergency at 911.
Give Emergency Dispatcher the following information:
Your name
Building name and address
Floor number and location of emergency on floor
Any details of accident or illness
Do not move injured/ill person. Try to make them as comfortable as possible.
Whenever possible, have someone meet the emergency unit in the lobby.
Call the Building Management Office at 310-478-8444. Inform them you have called 911 and briefly
describe the nature of the emergency.
The emergency unit will be with you shortly and will administer necessary medical assistance.
Determine, if possible:
Name, address and age of injured/ill person
Nature of problem
Allergies and if currently on any medication
Local doctor
The Management, Engineering and Security staff will do all we can to make the person comfortable while
awaiting the arrival of the medical rescue team. Although we assume no liability for our assistance, we
strongly encourage Tenants and employees to become familiar with First Aid and how and when to contact
emergency services.
Emergency Procedures: Power Failure
The Building has an emergency generator that will provide emergency power for certain basic building
functions in the event of a power failure. The functions include:
Activating emergency lights on each floor and in stairwells.
Activating the Building’s emergency Fire/Life and Safety systems and communication system.
Re-calling all elevators to the ground floor lobby. One elevator will remain operative for use by
Security to assist disabled persons or take service crews and equipment up into the Building, as
required.
It is seldom necessary to evacuate any building during a power failure, unless you are directed to do so
through the emergency communication system or by your Floor Warden.
Please do not call the Management Office unless you need to notify us of the location of a disabled
employee. Please complete the Disabled Personnel List upon move in.
Click here for a Disabled Personnel List
Emergency Procedures: Severe Weather
When severe weather conditions become apparent, the U.S. Weather Bureau describes conditions by two
(2) classifications, a Watch or a Warning. This applies to the reporting of severe thunderstorms, the
approach of weather conditions favoring the formation of tornadoes, a hurricane condition, a winter storm
condition, etc. A Watch becomes effective when atmospheric conditions are right to produce the particular
weather phenomenon. A Warning means that the weather condition has been spotted and prompt action
must be taken for safety.
Except in very rare circumstances, the decision to evacuate the building based on the above weather
reports will not be made by Building Management, but rather by each Tenant Company. However, in the
event these conditions do exist, the following guidelines should be kept in mind:
Move away from outside windows. If the windows in your offices are supplied with blinds, close the
blinds (this will provide protection from broken glass).
Do not panic.
If evacuated, lock all desk drawers and take all items of value with you.
If evacuated, use a route that is in the building interior and stay away from large expanses of glass
and windows.
Use the stairwells rather than the elevators.
If evacuated, do not return to your office until advised to do so.
Emergency Procedures: State Fire Marshal’s Law
TITLE 19: FIRE/LIFE/SAFETY TRAINING MUST BE COMPLETED WITHIN FOURTEEN (14) DAYS OF
OCCUPANCY.
Please be advised that under the provisions of section 3.09 and 3.10 of Title 19 of the California
Administrative Code, the Los Angeles City Fire Department requires that managers and Tenants of each
high rise building in the city, in cooperation with the Fire Department, establish, implement and maintain an
Emergency Pre-Fire Plan that will aid in the prevention of fire, explosion and panic in the building. All
Tenants MUST be trained within the first 14 days of occupancy.
This Fire Life Safety training takes place every other Wednesday. You must contact the Director of Security
within 14 days of your tenancy to make arrangements to attend this training. Participation is mandated by
law, and tenants who refuse to comply are subject to prosecution and penalties as set forth in the local
codes and Title 19.
Also, under the Fire Department’s Plan regulations, each Tenant (as an employer) along with Building
Management share the responsibility for implementing this Pre-Fire Plan, instructing all occupants on the
procedures to be taken in the event of an emergency, including evacuation procedures. Documentation of
Occupant Instruction shall be maintained by the Office of the Building and available for Fire Department
Inspection.
It is each Tenant’s responsibility to notify the Office of the Building of new employees in your offices, and
immediately schedule Fire Life Safety Training.
Please fill out the List of Fire Wardens, Deputy Wardens, Persons trained in CPR and First Aid provided at
the end of this manual, indicating the names of those people in your office who are trained in CPR and First
Aid, and who will be appointed as your Suite Warden and Alternate Suite Warden. Fire Wardens and
Alternate Suite Wardens need to be full time employees who will be responsible to work with the Office of
the Building, to maintain proper records and assist in evacuation procedures of the building. Tenants who
refuse to comply, may be cited for violation of the State Fire Marshall’s Law. Such a citation, if issued,
could constitute a fine of $1,000.00 and/or six- (6) months’ imprisonment.
Emergency Procedures: Toxic Hazards
If there is a toxic spill or exposure, immediately get to an area where you are not exposed and call 911.
Give building address, floor and phone number, and also what type of spill. Take action to contain the
hazard; close doors behind you, and always follow all safety procedures when working with toxic materials.
Introduction: Welcome
On behalf of Douglas Emmett, the entire staff would like to personally welcome you and your associates.
Douglas Emmett is honored to be associated with this prestigious project, and we are extraordinarily proud
of the fine management team assembled here led by your Property Manager, Nancy Mendoza, and Chief
Engineer, Raul Diaz.
This handbook serves as a convenient resource to answer frequently asked questions about your property’s
operations, rules and regulations, and to assist you in acclimating to your new home. It also contains
necessary forms that are frequently utilized.
Your happiness and satisfaction during your tenancy are of the utmost importance to us. To learn more
about Douglas Emmett I invite you to visit our website at www.douglasemmett.com.
Once again, welcome to Landmark II!
Introduction: About Douglas Emmett
Douglas Emmett, Inc. (NYSE: DEI) is a fully integrated, self-administered and self-managed real estate
investment trust (REIT), and one of the largest owners and operators of high-quality office and multifamily
properties located in targeted submarkets in California and Hawaii. The Company has a consistent and
focused strategy of identifying submarkets that are supply constrained, have high barriers to entry and
exhibit strong economic characteristics such as population and job growth and a diverse economic base.
Douglas Emmett focuses primarily on owning and acquiring a substantial share of top-tier office properties
within these submarkets, which are located near high-end executive housing and key lifestyle amenities.
The Company focuses primarily on owning and acquiring select multifamily properties in premier locations
within these same submarkets. Its extensive acquisition and operating expertise is directly linked to its
competitive advantage through superior acquisition sourcing, focused leasing programs, active asset and
property management and unsurpassed tenant service. Douglas Emmett is proud to serve entrepreneurial,
service-oriented tenants that comprise our client base, fostering positive tenant relations and ensuring a
comfortable workplace environment for a variety of tenants.
People make the difference, and Douglas Emmett is proud to have kept intact a core group of executives
and managers for many years; most have been with the company ten years or more. The stability within the
company proves invaluable to achieving our long-term goal of remaining an integral fixture in the Los
Angeles and Honolulu commercial and residential real estate markets.
The Company's office and multi-family portfolio is currently located in nine California submarkets, six of
which are located on Los Angeles' Westside - Brentwood, Century City, Santa Monica, Beverly Hills, the
Olympic Corridor and Westwood. Three submarkets are in the San Fernando Valley - Sherman
Oaks/Encino, Warner Center/Woodland Hills, and Burbank. The Company's Hawaii office portfolio is located
in the downtown central business district of Honolulu with multi-family properties in nearby suburban
communities.
Introduction: About Landmark II
Landmark II is a 17-story granite-clad office building distinguished by its dramatically curved facade. The
two-story lobby utilizes red granite accentuated by polished Italian marble and black granite walls. The
lobby features a cascading waterfall and permanent collection of contemporary paintings and sculptures.
With its convenient location, Landmark II is the standard bearer for Westside Class A office buildings.
Introduction: Operating Instructions
Navigation
You move through The Electronic Tenant® Handbook just as you would a traditional internet site. After
clicking anywhere on the main page, there is a Table of Contents that provides links to various Chapters.
Upon entering a Chapter, links to specific information are provided in Sub-Sections. You may return to the
Table of Contents or Chapter Overview by clicking the appropriate link on every page.
Special Features
This Electronic Tenant® Handbook has special features, such as a Forms section that contains a number of
downloadable and printable administrative forms. In order to be able use these features, you must have
Adobe Acrobat Reader installed on your computer. This software is free and easy to use. To obtain the
software for free, click here.
Updates
The Electronic Tenant® Handbook is updated on a regular basis. Please be sure to continuously check back
for updates and new information. In order to keep you informed about your property’s operations, we have
included a monthly Building Calendar and Announcement Board. Here, you will find information regarding
scheduled maintenance and events taking place at your property. If you have trouble accessing the
Electronic Tenant® Handbook or need assistance, please e-mail or call the Property Management Office.
Policies and Procedures: Contractors
The following policies outlined are the construction procedures of DOUGLAS EMMETT 1995.
Administration
Contractors to notify Management Office at 11766 Wilshire Boulevard, Suite 401, Los Angeles, California
90025 prior to starting any work. No exceptions. All jobs must be scheduled by the general contractor or
sub-contractor when no general is being used and approved by Building Management.
The general contractor is to provide the Building Manager with a copy of the projected work schedule for the
suite prior to the start of construction.
Contractor will make sure that at least one set of drawings will have the Building Manager’s initials approving
the plans and a copy delivered to the Management Office.
As-built construction, including mechanical drawings and air balancing reports will be submitted at the end of
each project.
Administration (continued)
The HVAC contractor is to provide the following items to the Building Manager upon being awarded the
contract from the general contractor.
A plan showing the new ducting layout, air supply and return air grille locations and all thermostat
locations. The plan sheet should also include the location of any fire dampers.
An Air Balance Report reflecting the supply air capacity throughout the suite should be given to the
Chief Building Engineer at the finish of the HVAC installation.
All paint bids should reflect a one-time touch-up paint on all suites. This is to be completed approximately
five (5) days after move-in date.
The general contractor must provide for the removal of all trash and debris during the course of
construction. At no time are the building’s trash compactors and/or dumpsters to be used by the general
contractor’s clean-up crews for the disposal of any trash or debris accumulated during construction. The
Building Management Office assumes no responsibility for bins. Contractor is to monitor and resolve any
problems with bin usage without involving Building Management. Bins are to be emptied on a regular basis
and never allowed to overflow. Trash is to be placed in the bin.
Administration (continued)
Contractors will include in their proposals all costs to include: parking, elevator service, additional security (if
required), restoration of carpets, etc. Parking will be validated only if contractor is working directly for the
Management Office.
Any problems with construction per the plan will be brought to the attention of and documented to the
Management Office. Any changes that need additional work not described in the bid will be approved in
writing by the Building Manager. All contractors doing work on this project should first verify the scope of
work (as stated on the plans) before submitting bids; not after the job has started.
Buildings Facilities Coordination
All deliveries of material will be made through the parking lot entrance.
Construction materials and equipment will not be stored in any area without prior approval of the Building
Manager.
Only the freight elevator is to be used by construction personnel and equipment. Under no circumstances
are construction personnel with materials and/or tools to use the “passenger” elevators.
Housekeeping
Suite entrance doors are to remain closed at all times except when hauling or delivering construction
materials.
All construction done on the property that requires the use of lobbies or common area corridors will have
carpet or other floor protection. The following are the only prescribed methods allowed:
Mylar – Extra heavy-duty to be taped from the freight elevator to the suite under construction.
Masonite – ¼ inch Panel, Taped to floor and adjoining areas. All corners edges and joints to have
adequate anchoring to provide safe and “trip-free” transitions. Materials to be extra heavy-duty and
installed from freight elevator to the suite under construction.
Restroom washbasins will not be used to fill buckets, make pastes, wash brushes, etc. If facilities are
required, arrangements should be made with Building Management.
Housekeeping (continued)
Food and related lunch debris are not to be left in the suite under construction.
All areas the general contractor or their sub-contractors work in must be kept clean. All suites the general
contractor works in will have construction debris removed prior to completion inspection. This includes
dusting of all windowsills, light diffusers, cleaning of cabinets and sinks. All common areas are to be kept
clean of building materials at all times so as to allow tenants access to their suites or the building.
Construction Requirements
All Life and Safety and applicable Building Codes will be strictly enforced (i.e. tempered glass, fire dampers,
exit signs, smoke detectors, alarms, etc.). Prior coordination with the Building Manager is required.
Electric panel schedules must be brought up to date identifying all new circuits added.
All electrical outlets and lighting circuits are to be properly identified. Outlets will be labeled on backside of
each cover plate.
Construction Requirements (continued)
All electrical and phone closets being used must have panels replaced and doors shut at the end of each
day’s work. Any electrical closet that is opened with the panel exposed must have a work person present.
All electricians, telephone personnel, etc. will, upon completion of their respective projects, pick up and
discard their trash leaving the telephone and electrical rooms clean. If this is not complied with, a clean up
will be conducted by the building janitors and the general contractor will be back-charged for this service.
Welding or burning with an open flame will not be done without prior approval of the Building Manager. Fire
extinguishers must be on hand at all times.
All “anchoring” of walls or supports to the concrete are not to be done during normal working hours (7:30
a.m. – 6:00 p.m., Monday through Friday). This work must be scheduled before or after these hours during
the week or on the weekend.
Construction Requirements (continued)
All core drilling is not to be done during normal working hours (7:30 a.m. – 6:00 p.m., Monday through
Friday). This work must be scheduled before or after these hours during the week or on the weekend.
All HVAC work must be inspected by the Building Engineer. The following procedures will be followed by
the general contractor:
A preliminary inspection of the HVAC work in progress will be scheduled through the Management
Office prior to the reinstallation of the ceiling grid.
A second inspection of the HVAC operation will also be scheduled through Building Management and
will take place with the attendance of the HVAC contractor’s Air Balance Engineer. This inspection
will take place when the suite in question is ready to be air-balanced.
The Building Engineer will inspect the construction on a periodic basis as well.
Construction Requirements (continued)
All existing thermostats, ceiling tiles, lighting fixtures and air conditioning grilles shall be saved and turned
over to the Building Engineer.
GOOD HOUSEKEEPING RULES AND REGULATIONS WILL BE STRICTLY ENFORCED. THE
BUILDING OFFICE AND ENGINEERING DEPARTMENT WILL DO EVERYTHING POSSIBLE TO MAKE
YOUR JOB EASIER. HOWEVER, CONTRACTORS WHO DO NOT OBSERVE THE CONSTRUCTION
POLICY WILL NOT BE ALLOWED TO PERFORM WITHIN THIS BUILDING. THE COST OF REPAIRING
ANY DAMAGES THAT ARE CAUSED BY TENANT CONTRACTOR DURING THE COURSE OF
CONSTRUCTION SHALL BE DEDUCTED FROM TENANT’S ALLOWANCE.
Policies and Procedures: General Rules and Regulations
Access
Tenant and/or Tenant’s agents, clients, contractors, directors, employees, invitees, licensees, officers,
partners or shareholder shall only use the sidewalks, entrances lobby(ies), garage(s), elevators, stairways,
and public corridors as a means of ingress, and shall take such actions as may reasonably be necessary to
ensure that the same remain unobstructed at all times.
The entrance and exit doors to the premises are to be kept closed at all times except as required for orderly
passage to and from the Premises. Except on balconies available for the joint or exclusive use of Tenant as
otherwise specified herein above, Tenant shall not permit its agents, clients, contractors, directors,
employees, invitees, licensees, officers, partners, or shareholders to loiter in any part of the Building or
obstruct any means of ingress or egress. Tenant shall not cover any doors, and shall not cover any
window, other than with vertical or mini-blinds pre-approved in writing by Landlord. Landlord specifically
disapproves the installation of any film or foil covering whatsoever on the windows of the premises.
Neither Tenant, nor its agents, clients, contractors, directors, employees, invitees, licensees, officers,
partners or shareholders shall go up on the roof or onto any balcony serving the Building, except upon such
roof, portion thereof, or balcony as may be contiguous to the Premises and is designated in writing by
Landlord as a roof-deck, roof-garden area, or exclusive use balcony area.
Restroom Facilities
The toilet rooms, toilets, urinals, wash bowls and other apparatus (the “Restroom Facilities”), whether
contained in the common areas of the Building and/or the interior of the Premises, shall not be used for any
purpose other than that for which they were designed. Tenant shall not permit its agents, clients,
contractors, directors, employees, invitees, licensees, officers partners or shareholders to throw foreign
substances of any kind whatsoever or papers not specifically designated for use in the restroom facilities
down any toilet, or to dispose of the same in anyway not in keeping with the instructions provided to Tenant
by the management of the Building regarding same, and Tenant hereby specifically agrees to reimburse
Landlord directly for the expense of any breakage, stoppage or damage resulting from Tenant’s violation of
this rule.
Flammable Materials
Except for such limited quantities of office materials and supplies as are customarily utilized in Tenant’s
normal business operations, Tenant shall not use or keep in the Premises or the Building any kerosene,
gasoline, flammable or combustible fluid or material, other than those limited quantities of normal business
operating materials as may reasonably be necessary for the operation or maintenance of office equipment.
Nor shall Tenant keep or bring into the Premises or the Building any other toxic hazardous material
specifically disallowed pursuant to California State law.
Signage
Tenant may not install, inscribe, paint or affix any awning, shade, sign, and advertisement or notice on or to
any part of the outside or inside of the Building. All identification relating to Tenant and installed in or on
public doors will be installed by Landlord, at Tenant’s sole expense, on behalf of Tenant. Tenant’s
identification on or in any common area of the Building shall be limited to Tenant’s name and suite
designation, and the size and type of letters to be used in such signage shall be determined by Landlord, in
Landlord’s sole discretion.
Landlord shall only be obligated to display the name and suite designation of Tenant on the Building
directory. Landlord reserves the right to exclude all other names from such directory. If Landlord, in its sole
discretion, permits Tenant to place any other name or designation on the Building directory, Tenant shall
reimburse Landlord as Additional Rent the reasonable expenses associated therewith. All requests for
listings by Tenant on the Building directory must be submitted to in writing to the Building management.
Tenant may elect to have up to seven (7) lines displaying its company and employee names, grouped in
one location of the directory board in any area designated by the Landlord, or have individual named listed
alphabetically. Additional lines will be provided at Landlords discretion, as space permits.
Heavy Equipment
Landlord reserves the right, in Landlord’s sole discretion, to decline, limit or designate the location for
installation of any safes, other unusually heavy, or unusually large objects to be used or brought into the
Premises. In each case where Tenant requests installation of one or more such unusually heavy item(s),
which request shall be conclusively evidenced by Tenant’s effort to bring such item(s) into the Building or
Premises, Tenant shall reimburse Landlord for the cost of any engineering or structural analysis required by
Landlord in connection therewith. In all cases, each such heavy object shall be placed on a metal stand or
metal plates or such other mounting detail of such size shall be prescribed by Landlord.
Tenant hereby indemnifies Landlord against any damage or injury done to persons, places, things or the
Building or its common areas when such damage or injury primarily arises out of Tenant’s installation or use
of one or more unusually heavy objects. Tenant further agrees to reimburse Landlord for the costs of repair
of any damage done to the Building or property therein by putting in, taking out, or maintaining such safes or
other unusually heavy objects.
Transportation of Freight
Except as otherwise agreed to by Landlord in writing, Tenant or Tenant’s agents, clients, contractors,
directors, employees, invitees, licensees, officers, partners or shareholders shall only carry freight, furniture
or bulky materials in or out of the Building before or after Normal Business Hours. Tenant may only install
and/or move such freight, furniture or bulky material after previous written notice of its intention to complete
such a move, given to the Office of the Building. The persons and/or company employed by the Tenant for
such work must be professional movers, reasonably acceptable to Landlord, and said movers must provide
Landlord with a certificate of insurance evidencing the existence of workmen’s compensation and all risk
liability coverage in an amount in accordance with your Lease.
Tenant may, subject to the provisions of the immediately preceding paragraph, move freight, furniture, bulky
matter and other material in or out of the Premises, provided that Tenant pays in advance for Landlord’s
reasonably anticipated additional costs, if any for elevator operators, security guards and other expenses
arising by reason of such move by Tenant.
Cooking/Odors/Nuisances
Tenant shall not permit its agent, clients, contractors, directors, employees, invitees, licensees, officers,
partners or shareholders to engage in the preparation and/or serving of foods unless the Premises includes
a self-contained kitchen area. Nor shall Tenant permit the odors arising from such cooking, or any other
improper noises, vibrations, or odors to be emanate from the Premises. Tenant shall not obtain for use in
the Premises, ice drinking water, food, beverage, towel or other similar services except at such reasonable
hours and under such reasonable regulations as may be specified by Landlord.
Tenant hereby agrees to instruct all persons entering the Premises to comply with the requirements of the
Building, by advising all persons entering the premises that smoking of any tobacco or other substance is
prohibited at all times, except in such common areas located outside the Building as may be designated by
the Building Management.
Tenant shall not permit Tenant’s agents, clients, contractors, directors, employees, invitees, licensees,
officers, partners or shareholders to interfere in any way with our tenants of the Building or with those
having business with them.
Cooking/Odors/Nuisances (continued)
Tenant shall not permit its agents, clients, contractors directors, employees, invitees, licensees, officers,
partners or shareholders to bring or keep within the Building any animal, bird or bicycle, except such
seeing-eye dog or other disability assistance type animal as may comply with the requirements of any
handicapped ordinances having jurisdiction therefor.
Tenant shall store its trash and garbage within the Premises. No material shall be placed in the trash boxes
or receptacles if such material is a hazardous waste or toxic substance or is of such a nature that its
disposal in Landlord’s ordinary and customary manner of removing and disposing of trash and garbage
would
be a violation of any law, ordinance or company regulation governing such disposal. All garbage and refuse
disposal shall be made only through entryways and elevators provided for such purposes and at such times
as Landlord shall designate. As and when directed by Landlord and/or if required by any governmental
agency having jurisdiction therefor, Tenant shall comply with all directives for recycling and separation of
trash.
Cooking/Odors/Nuisances (continued)
Tenant shall not employ any person to do janitorial work in any part of the Premises without the prior written
consent of Landlord, which consent may be withheld in Landlord’s sole discretion.
Landlord reserves the right to exclude or expel from the Building any person who in Landlord’s sole
discretion is intoxicated or under the influence of liquor or drugs or who, in any manner, engages in any act
in violation of the Rules and Regulations of the Building.
Tenant shall not conduct any public or private auction, fire sale of Tenant’s personal property, furniture,
fixtures or equipment or any other property located in or upon the Premises, without Landlord’s prior written
consent, which consent shall be in Landlord’s sole discretion.
Storage
Tenant may only store goods, wares, or merchandise on or in the Premises in areas specifically designated
by Landlord for such storage.
Directives to Management
Tenant’s requirements, other than those Landlord specifically agrees to perform elsewhere in this lease,
shall only be attended to upon the Building management’s receipt of Tenant’s written request therefor.
Landlord’s employees shall not perform any work or do anything outside of their regular duties unless under
special instruction from the Building management. No security guard, janitor or engineer or other employee
of the Building management shall admit any person (Tenant or otherwise) to the Premises without specific
instructions from the Office of the Building and written authorization for such admittance from Tenant.
Keys and Locks
Landlord shall furnish Tenant with two keys to each door lock existing in the Premises. Tenant shall
reimburse Landlord a reasonable charge for these and any additional keys. Tenant shall not be permitted to
have keys made, nor shall Tenant alter any lock or install a new or additional lock or bolts on any door of
the Premises without Landlord’s prior written consent. Tenant shall, in each case, furnish Landlord with a
key for any additional lock installed or changed by Tenant or Tenant’s agent(s). Tenant, upon the
expiration or earlier termination of this lease, shall deliver to Landlord all keys in the possession of Tenant or
Tenant’s agents, clients, contractors, directors, employees, invitees, licensees, officers, partners or
shareholders for doors in the Building, whether or not furnished to Tenant by Landlord. If Tenant, or
Tenant’s agents, clients, contractors, directors, employees, invitees, licensees, officers, partners or
shareholders, lose or misplace any key(s) to the Building, Landlord shall, in Landlord’ sole discretion, either
replace said key(s) or re-key such locks as may be affected thereby, and Tenant shall reimburse Landlord
for all such costs of such re-keying and/or replacement.
Solicitation
Tenant and/or its agents, clients, contractors, directors, employees, invitees, licensees, officers, partners or
shareholders shall not permit any canvassing, peddling, soliciting and/or distribution of handbills or any
other written materials to occur in the Premises and/or the Building, nor shall Tenant or Tenant’s agents,
clients, contractors, directors, employees, invitees, licensees, officers, partners or shareholders engage in
such solicitation or distribution activities.
Retail Sales, Services and Manufacturing Prohibited
Except with the prior written consent of Landlord, Tenant shall not sell, or permit the retail sale of
newspapers, magazines, periodicals, theater, tickets or any other goods or merchandise to the general
public in or on the Premises, nor shall Tenant carry on or permit or allow any employee or other person to
carry on the independent business of stenography, typewriting or any similar business in or from the
Premises for the service or accommodation of other occupants of any other portion of the Building. Tenant
shall not permit the Premises to be used for manufacturing or for any illegal activity of any kind, or for any
business or activity other than for Tenant’s specific use.
Change in Name or Address
Landlord shall have the right, exercisable without notice and without liability to Tenant, to change the name
and address of the Building.
Projections from Premises
Tenant shall not install any radio or television antenna, loudspeaker or other device on the roof or the
exterior walls of the Building or in any area projecting outside the interior walls of the Premises. Tenant
shall not install or permit to be installed any awnings, air conditioning units or other projections, without the
prior written consent of Landlord.
Policies and Procedures: Good Neighbor Policy
Landmark II realizes the importance of a good neighbor policy. We all benefit from good neighbors and by
being alert for unusual occurrences in our building. Please report to Building Management or Security
should any of the following be observed:
Any unusual circumstances; i.e., people loitering in the corridors or anywhere throughout the Building
or grounds; something apparently out of place, etc.
Trash or safety hazards in the corridors, lobby, restroom, garage or any other public areas. Be alert
for obstructions of fire doors, or any obstruction that could result in an injury or fatality.
Deliver to Building Management or Security any item found that you believe might be lost. Please
note where you found the object and the time discovered so that we may attempt to locate the owner.
Burned out lights throughout the building or grounds, they must be replaced as soon as possible for
your safety and the safety of others.
It is especially important to remember that your keycard is to be used for authorized after hour access. By
not allowing strangers to enter the building with you, you are most certainly being a “Good Neighbor.” This
kind of alertness will be beneficial to all tenants of Landmark II.
Policies and Procedures: Moving Policy
The following rules pertain to moving furniture, equipment and supplies into and out of Landmark II.
ANY MOVERS THAT DO NOT ADHERE TO THE FOLLOWING RULES WILL NOT BE ALLOWED TO
ENTER THE PREMISES OR WILL BE REQUIRED TO DISCONTINUE TO MOVE.
Clean masonite sections will be used as runners on all finished floor areas where heavy furniture or
equipment is being moved with wheel or skid type dollies. The masonite must be at lease one-fourth
inch thick, with 4’ X 8’ wide sheet in elevator lobbies and corridors, and 32” wide masonite runners
taped together to inhibit sliding.
All walls, door facings, elevator cabs and other areas along the route to be utilized, will be jointly
inspected by the movers and a building management representative.
The expense of repairs of any damage to the Building or fixtures caused by the move is the joint
responsibility of the mover and the Tenant.
Only the freight elevator will be used for the movement of furniture, equipment and supplies unless
prior written approval to use additional elevators is granted by the Landlord. The weight limit for the
freight is 4,000 pounds.
The Tenant must make arrangements with the Management Office for use of the freight elevator for
each move. A definite arrival time must be established prior to finalizing move-in plans. If
supervision by personnel from the Building Management is required during the move, an hourly fee
will be charged to the tenant. No items shall be authorized to leave the Building without authorization
on your firm’s letterhead or Property Removal form and verbal coordination with Building
Management in advance.
The move should be planned after 5:00 p.m. weekdays or with approved arrangements on Saturday.
Any costs incurred by the Building associated with the move will be charged to the Tenant.
Any and all trash or refuse generated as a result of the move shall be hauled off the property by the
moving company during the same day that the move takes place.
In the event the move takes longer than one day, a Building Management representative will walk the
route with the movers each day to ensure no damage has occurred.
Policies and Procedures: Parking
Tenant shall strictly comply with all posted speed limits, directional signs, yield signs, stop signs, and all
other signs within or about the parking facilities.
Tenant shall register all vehicle license plate numbers with the Parking Management.
Tenant shall be responsible for the cost of repairing any damage to the parking facilities or cleaning any
debris created or left by Tenant, including, without limitation, oil leakage from motor vehicles parked on the
parking facilities under its auspices.
Landlord, in addition to reserving the right to designate one or more areas solely for visitor parking, which
areas may be changed by Landlord from time to time with or without prior notice to Tenant, reserves the
right to allocate additional visitors spaces on any floor of the parking facilities. Tenant shall not park any
vehicles in any spaces designated visitor only spaces or customer spaces within the parking facilities.
Tenant shall strictly comply with all rules, regulations, ordinances, speed limits, and statutes affecting
handicapped parking and/or access, and shall not park any vehicles within the fire lanes, along parking
curbs or in striped areas.
Tenant shall only use the number of parking permits allocated to it and shall not permit more than one of its
employees to utilize the same parking permit. Landlord reserves the right to assign or re-assign parking
spaces within the Parking facilities to Tenant from time to time, and provided Landlord is required to do so
by reason of any action out of a governmental mandate imposed on Landlord, Landlord further reserves the
right at any time to substitute an equivalent number of parking spaces in a parking facility or subterranean or
surface parking facility within a reasonable distance of the Premises.
Except with Landlord’s managing agent(s)’ prior written consent, Tenant shall not leave vehicles in the
parking facilities overnight (Exhibit J), nor park any vehicles in the parking facilities other automobiles,
motorcycles, motor-driven or non-motor-driven bicycles or four-wheeled trucks or vans. Landlord may, in its
sole discretion, designate separate areas for bicycles and motorcycles. Tenant shall ensure that vehicles
parking in the parking facilities by using the parking permits assigned to Tenant shall be parked entirely
within the striped lines designating a single space and are not so situated or of such a width or length or
width as to impede access to or egress from vehicles parked in adjacent areas or doors or loading docks.
Further, all vehicles utilizing Tenant’s parking permits shall not be higher than any height limitation that may
be posted, or of such a size, weight or dimension so that entry of such vehicle into the parking facilities
would cause any damage or injury thereto.
Tenant shall not allow any of the vehicles parked using Tenant’s permits, or the vehicle of any of Tenant’s
suppliers, shippers, customers or invitees to be loaded or unloaded in any area other than those specifically
designated by Landlord for loading.
Tenant shall not use or occupy the parking facilities in any manner which will unreasonably interfere with the
use of the parking facilities by other tenants or occupants of the Building. Without limitation, Tenant agrees
to promptly turn off any vehicle alarm system activated and sounding an alarm in the parking facilities. In
the event said alarm system fails to turn off and no longer sound an intruder alert fifteen (15) minutes after
commencing such an alarm, Landlord shall reserve the right to remove the vehicle from the parking facilities
at Tenant’s sole expense.
Tenant acknowledges that the Rules and Regulations as posted herein shall be in effect twenty-four hours
per day, seven days per week, without exception.
Tenant acknowledges that the uniform guard officers and parking attendants serving the parking facilities
are authorized to issue verbal and written warnings of Tenant’s violations of any of the rules and regulations
contained herein. Except in the case of a car alarm continuing to sound in excess of a maximum of fifteen
minutes, in which case no further notice by Landlord shall be required. If tenant or Tenant’s agents,
contractors, directors, employees, officers, partners or shareholders continue to materially breach these
rues and regulations after expiration of written notice and the opportunity to cure has been given to Tenant,
then Landlord shall have the right, without notice, in addition to such other remedies and request for
injunctive relief it may have, to remove or tow away the vehicle involved and store the same, all costs of
which shall be borne exclusively by Tenant and/or revoke Tenant’s parking privileges and rights under the
Lease.
Of fifteen minutes, in which case no further notice by Landlord shall be required. If tenant or Tenant’s
Of fifteen minutes, in which case no further notice by Landlord shall be required. If tenant or Tenant’s
agents, contractors, directors, employees, officers, partners or shareholders continue to materially breach
these rues and regulations after expiration of written notice and the opportunity to cure has been given to
Tenant, then Landlord shall have the right, without notice, in addition to such other remedies and request for
injunctive relief it may have, to remove or tow away the vehicle involved and store the same, all costs of
which shall be borne exclusively by Tenant and/or revoke Tenant’s parking privileges and rights under the
Lease.
Policies and Procedures: Smoking
On January 1, 1995, smoking was prohibited in all enclosed work areas. It is the EMPLOYER’S
RESPONSIBILITY to enforce this new law. Therefore, it is your responsibility to inform your employees of
Assembly Bill AB13, as there is no smoking in your suite and there is no smoking in the following areas:
All elevator lobby waiting areas;
All public corridors;
All restrooms;
The main lobby on the first floor of the building;
All internal stairwells or stairwell balconies.
Policies and Procedures: Storage
Limited storage space is available. Please contact Building Management for availability, location and
rates.
If leasing storage space, file cabinets must be stored 2” above the deck on bricks or 2” X 4” pieces of wood
and boxes should be stored on pallets or stacked in metal storage files. The proceeding is in accordance
with Fire Department codes and regulations.
The Neighborhood: Banks & ATMs
Coming Soon
The Neighborhood: Business Services
Coming Soon
The Neighborhood: Entertainment
Coming Soon
The Neighborhood: Hotels
Coming Soon
The Neighborhood: Maps
Coming Soon
The Neighborhood: Restaurants
Coming Soon
The Neighborhood: Retail Services
Brentwood Cards
Sundry shop offering a variety of merchandise from greeting cards, snacks, beverages and much more.
Hours of operation are Monday-Friday 7:00 a.m. – 5:30 p.m.
Photo Experts
Offers a variety of photo options from digital imaging to printing from digital film, passport photos, photo
albums and accessories, enlargements and more. Hours of operation are Monday-Friday 9:00 a.m. – 7:00
p.m. and Saturday 10:00 a.m. – 6:00 p.m.
Chase Bank
Full service bank with 24 hour ATM machine, located on the east side of the building. Hours of operation are
Monday-Friday, 9:00 a.m. – 6:00 p.m. and Saturdays, 9:00 a.m. – 4:00 p.m.
Weight Room
The exercise room is for tenant use only at a rate of $25.00 a month. It is equipped with a variety of weight
machines and exercise mats. Washrooms and shower facilities are also available, as well as lockers for
your personal belongings while exercising. See Building Management for membership information.
Cleaners on the Corner
Enjoy the convenience of a dry cleaning service in the building. Cleaners on the Corner offers pick and
delivery service. Other services include shirt laundry, fluff & fold, expert alterations, shoe repair and same
day service.
Hours of operation are Monday thru Friday 7:30 am – 7:00 pm. The entrance is located in the surface
parking lot, across from Stoner Street.
Local Shopping Centers
Santa Monica Place - www.santamonicaplace.com
Westside Pavilion - www.westsidepavilion.com
The Century City Shopping Center - www.westfield/centurycity.com
The Grove - www.thegrovela.com
Beverly Center - www.beverlycenter.com
The Neighborhood: Transportation
Coming Soon