(404) 984-3480
Christopher “Ryan” Sleeth
[email protected]
crsleeth.com
EDUCATION
EXPERIENCE
ACHIEVEMENTS
SKILLS
Master of Management Information Systems—GPA 3.8
Georgia College & State University, Milledgeville GA
Dec 2013
Bachelor of Science in Information Technology—GPA 3.68
Macon State College (Middle Georgia State College), Warner Robins GA
Dec 2011
PC Support Specialist Assistant
Georgia State University Neuroscience Institute, Atlanta GA
Sept 2014—
Present
PC/Network Technician
Griffin-Spalding County Schools, Griffin GA
 Installed, maintained, and repaired 450+ PCs and 250+ mobile
devices at two elementary schools
 Troubleshot software and hardware issues
 Used web-based ticketing software to resolve support tickets
through prioritization in a public school setting
 Maintained inventory of over 700 devices
 Built and maintained master images used by Spalding County
 Automated processes through batch file scripting
Feb 2014—
Aug 2014
Tech Support Intern
Georgia College & State University, Milledgeville GA
 Maintained and repaired PCs for faculty and staff
 Troubleshot software and hardware issues
 Resolved support tickets with a focus on customer service
 Maintained inventory in a University System of Georgia setting
June 2013—
Dec 2013
Housing Marketing Gradudate Assistant
Georgia College & State University, Milledgeville GA
 Assisted Housing Marketing Coordinator in projects and campaigns
 Designed marketing posters, post cards, etc. using Illustrator CS6
Aug 2012—
Dec 2013
Administrative Assistant / Graphic Designer
ViralPrint, Warner Robins GA
 Processed orders from reception to shipping
 Designed business cards and other products using Photoshop CS5
 Worked with customers though adjustments in their designs
Jul 2007—
Jul 2012
Published abstract and presented research paper “Quantifying ‘Bring Your Own
Device’ as a Recruiting Tool” at IIMA 2013
CompTIA A+ Certified (Verification Code FP3Z25118P14QL3R)
Eagle Scout, Boy Scouts of America Troop 245
Expert
Windows XP, Vista, 7, 8
PC maintenance and repair
Software/hardware
troubleshooting
PC hardware
Office suite
Customer service
Graphic design
Adobe Illustrator/Photoshop CSx
Advanced
OS X 10.x
Printers
Networking
Sysprep
Image creation/deployment
Clonezilla
Batch file scripting
Ubuntu Linux
Bash shell
References upon request. Portfolio at crsleeth.com
Basic
Apache
Active Directory
HTML/CSS
SQL
LANDesk
Oct 2013
Nov 2012
May 2009