BOOKING FORM BOOKING FORM – MUST BE COMPLETED & SIGNED BY BOTH PASSENGERS Phone to make a reservation first BEFORE sending in booking form CALL AUSTRALIA-WIDE: 1300 554 505 or NEW ZEALAND 0800 849 043 Comments Please complete details below and return to: Fun Over 50 PO Box 1670 SPRINGWOOD Q 4127 or email: [email protected] ** Please note booking form and deposit due 14 days following reservation** / Name of Tour:................................................................................................................................................................................. Departure Date: Room Requirements: Twin Beds Dbl/Queen Sole Use / Other....................................................................... Passenger 1 Passenger 2 Legal Name (as per photo ID/Passport): Legal Name (as per photo ID/Passport): ......................................................................................................................................... ......................................................................................................................................... Preferred Name on Tour:........................................................................................... Preferred Name on Tour:........................................................................................... Postal Address:............................................................................................................. Postal Address:............................................................................................................. ..................................................................................................Postcode...................... ..................................................................................................Postcode...................... Telephone:....................................................Mobile:................................................... Telephone:....................................................Mobile:................................................... Email:.............................................................................................................................. Email:.............................................................................................................................. Frequent Flyer No: (Q)...........................................(V).............................................. Frequent Flyer No: (Q)...........................................(V).............................................. Date of Birth: / / Pen/Senior Card No:.............................................. (Please supply copy of Pension/Senior Card if travelling a Rail Tour) Date of Birth: / / Pen/Senior Card No:.............................................. (Please supply copy of Pension/Senior Card if travelling a Rail Tour) Passport No:...........................................................................Expiry:.......................... (Only if on an international tour – please send copy) Passport No:...........................................................................Expiry:.......................... (Only if on an international tour – please send copy) PLEASE CIRCLE QUESTIONS BELOW: PLEASE CIRCLE QUESTIONS BELOW: Yes / No - I have a Fun Over 50 Name Badge Yes / No - I have a Fun Over 50 Name Badge Yes / No - I have a Fun Over 50 Travel Wallet Yes / No - I have a Fun Over 50 Travel Wallet Yes / No - I have special dietary requirements Yes / No - I have special dietary requirements If yes please specify.................................................................................................... If yes please specify.................................................................................................... Yes/No - Is it a medical condition Yes/No - Is it a medical condition Yes/No - Suffer from any mobility problems? Yes/No - Suffer from any mobility problems? If yes please specify:-.................................................................................................. If yes please specify:-.................................................................................................. ......................................................................................................................................... ......................................................................................................................................... Please carefully ready fitness level of each tour. If any person does not honestly declare fitness levels they may be excluded from MED level tours (refer to sections 8,9,24,26 & 27 on page 68 of this brochure). Please carefully ready fitness level of each tour. If any person does not honestly declare fitness levels they may be excluded from MED level tours (refer to sections 8,9,24,26 & 27 on page 68 of this brochure). Emergency Contact Name:........................................................................................ Emergency Contact Name:........................................................................................ Telephone:.................................................... Mobile:................................................... Telephone:.................................................... Mobile:................................................... Additional Comments:................................................................................................ Additional Comments:................................................................................................ ......................................................................................................................................... ......................................................................................................................................... BOOKING TERMS & CONDITIONS AND TRAVEL INSURANCE DECLARATION:- I/we acknowledge that travel insurance has been strongly recommended for cover against non-refundable/non-transferable deposits; all cancellation fees, travel delay; luggage & personal effects and personal liability. Cover is subject to the terms & conditions of the policy you choose. We also advise travel insurance is to be taken out at time of paying your deposit. Please sign below to acknowledge that you have read, understand & agree to the above Travel Insurance Declaration and the updated terms and conditions of travel with Fun Over Fifty Pty Ltd, as listed on page 68 of the 2nd Edition 2015 brochure and at www.funoverfifty.com.au SIGN DOMESTIC & INTERNATIONAL TOURS – DEPOSITS, AIRFARES & RAIL FARES ONCE PAID ARE NON-REFUNDABLE/NON-TRANSFERABLE. CANCELLATION FEES AS SET OUT BELOW:Domestic tours (unless stated otherwise): 89 – 46 days before departure – 25% of fare; 45 – 15 days before departure – 50% of fare; 14 days or less – 100% of fare; International Tours final payment deadline is at 120 days prior to departure at which 100% cancellation fees apply. SIGN SIGNED: (Passenger 1)........................................................................................................... (Passenger 2)............................................................................................................................. PAYMENT DETAILS: Bank Transfer direct to our bank account (no fees apply) Account Name: Fun Over Fifty BSB: 704-604 Account Number: 83051 Ref No: please contact the office for your reference number before transacting payment. CREDIT CARD (please circle) Card Number _ _ _ _ VISA ____ MASTERCARD ____ (1.6% merchant fees apply to all transactions) NO AMEX/DINERS OFFICE USE ONLY S/S SIGN _ _ _ _ Expiry _ _ / _ _ / _ _ CCV _ _ _ Card Holders Name.................................................................................Card Holders Signature......................................................................... DB R/L R INV INITIALS..................................... TERMS AND CONDITIONS 00 1. Your booking contract is with Fun Over Fifty Pty Ltd (‘Fun Over 50’, ‘We’ or ‘Us’). Your Contract incorporates all of the following terms and conditions. You should read and understand this Contract. By agreeing to participate in a tour arranged by us, you are deemed to have accepted these terms and conditions in full. Fares and Booking Confirmation 2. A non-refundable/non-transferable deposit is required for each booking as set out in the brochure. 3. (a) P ayment for all domestic tours (ie tours that are entirely within Australia) must be made no later than 45 days prior to departure. (b) Payment for international tours (ie those where all or part of the tour takes place in a country other than Australia) must be paid within the time advised by us. (c) D EPOSITS, AIRFARES AND RAIL FARES ARE NON-REFUNDABLE/ TRANSFERABLE. We recommend that you take out appropriate travel insurance to cover such cancellation fees at the same time you pay your deposit. (d) CRUISE/RAIL FARES ARE NON-REFUNDABLE/NON-TRANSFERABLE. If booking is made as a twin-share and one of the party cancels, then the party who is still travelling will have to pay the single supplement. There is no “willing-to-share” option available on these fares. 4. In addition to the above, Fun Over 50 charges the following cancellation fees: (a) Cancellation 89-46 days before departure – 25% of fare. (b) Cancellation 45-15 days before departure – 50% of fare. (c) Cancellation 14 or less before departure – 100% of fare. (d) International tours cancellation fees are displayed separately on the tour pages displayed in the brochure 5. Twin share prices are per person unless otherwise stated. 6. Credit card surcharges apply. Limitation of Liability 7. O ur products include the services of operators, such as hoteliers, airlines, coach companies and other operators who are not agents, servants or employees or Fun Over 50. Although we take care in selecting the operators of services and optional tour excursions, we cannot and do not take responsibility for the conduct of the operators, their servants and agents, or for any ramifications of that conduct. Some 3rd party suppliers may require passenger contact details in order to fulfil dietary/ medical requirements. Fun Over 50 is obligated to offer this information unless advised by the `passenger/s’ not to do so. 8. W e may, either refuse to allow any person on the tour or expel any person from the tour, if in the opinion of any representative of Fun Over 50 or any carrier their fitness level, mental or physical condition is such as to render them: • Incapable of caring for themselves without a minder/carer; • Likely to become objectionable to other passengers; • A hazard to themselves or other passengers. 9. F un Over 50 will not be liable for any expenses arising from such persons as described in section 8. 10. Fun Over 50 accepts no responsibility for any death, injury, illness, loss (including loss of enjoyment), damage, detention, delay (including mechanical breakdown) beyond its reasonable control. 11. Any term, condition or warranty express or implied by Statute or otherwise, for the products and/or services is excluded to the full extent omitted by law. However, nothing in this booking contract excludes, restricts or modifies the application of the Competition and Consumer Act 2010 (Commonwealth) as amended, consolidated, supplemented or replaced. 12. To the full extent permitted by law, Fun Over 50’s liability arising under or in connection with this booking contract: (a) Is limited to the re-supply of the products and/or services or the payment of the cost of the re-supply of the products and/or services to you; and (b) Excludes liability for any indirect or any consequential losses suffered by you or any third party, howsoever caused, including but not limited to pure economic loss or any special, extraordinary, or punitive damage to you or any other party. 13. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits and subsequent payments by the travel agent does not constitute receipt of those monies by us, and the travel agent has no authority, express or implied, to receive monies on our behalf. There is no liability on our part in respect of any monies paid to your travel agent unless and until we notify you (by way of a booking confirmation advice or payment receipt advice) that monies have been received by us. We reserve the right to cancel any ticket or booking or refuse to carry any passenger where payment has not been received by us within the specified time. Termination of Booking Contract or Change of Travel Arrangements Due to Force Majeure 14. If Fun Over 50, in it’s reasonable opinion, considers that any Force Majeure event prevents us (whether directly or through its employees, contractors, sub-contractors and agents) from lawfully and/or safely providing any products and/or services, the subject of the booking contract to you, we may immediately by written notice: (a) Terminate the booking contract (in whole or in part); and/or (b) Change your travel arrangements as reasonably practicable to ensure your safety and invoice you for any additional costs of performing this service as mentioned above. Limitation of Liability in the Event of Force Majeure 15.In the event that we cancel or change your travel arrangements in any way due to a Force Majeure event, we will not be liable to you in contract, tort, statute or restitution of any loss (including but not limited to loss of deposit or purchase price and loss of enjoyment), damage, costs, charges, expenses or injury resulting from or in connection with (whether directly or indirectly): (a) The cancellation or change of travel arrangements; and/or (b) The Force Majeure event. For the avoidance of doubt, we are not liable to refund any part of the deposit and/or purchase price paid by you if we subsequently change or cancel your travel arrangements in connection with a Force Majeure event. World weather patterns, civil unrest and terrorism are becoming more erratic and unpredictable and these are risks beyond our control. It is your responsibility to purchase adequate comprehensive travel insurance to protect yourself against these risks. Itineraries/Accommodation/Transport 16. F un Over 50 arranges tours on the condition that it is not liable for any damage, injury or loss which may occur due to accident, delay, irregularity or defect of any vehicle, vessel or accommodation. •A irfares as part of your package holiday inclusions are provided in economy class and Fun Over 50 cannot be responsible for seating allocation. • F un Over 50 ‘Gold Class’ coach. Where this coach is specified as the vehicle for your chosen tour, please be advised that if the vehicle was not available due to unforeseen circumstances, Fun Over 50 has the right to replace the vehicle with their chosen supplier, and the same on-board facilities may not be available. 17. T he tour itinerary is a guide only, and although we will make every reasonable effort to adhere to the program, we reserve the right to make any alterations as necessary. Alterations may come about due to tidal or weather conditions, strikes, public holidays, local festivals, renovations and/or upgrades or other reasons. Any additional expense incurred by the passenger is not our responsibility. We can give no guarantee of the exact arrival and departure times for carriers and operators used by us on the tour, and will not be liable for failure to make connections with other services or attractions beyond its control. 18. T he operation of each tour is subject to a minimum number of guests wishing to travel on that tour. 19. L uggage restrictions vary depending on tour type and destination. As a general guideline luggage should not exceed 20 kilograms per person, your final guest itinerary and transport tickets will display these limits. 20. F un Over 50’s hostesses/escorts are on tour for companionship, guidance and assistance to coach captains. They are not responsible for any commentary or microphone work, as this is the role of the coach captain, who is a local in the area being visited. All our tours are escorted subject to a minimum loading of 20 passengers. If the tour takes places with fewer than 20 passengers, the coach captain will take on the role of driver/guide. 21. A ll accommodation is twin share unless stated otherwise. Single rooms may be available for an additional fee; however, Fun Over 50 gives no guarantee that sufficient (or any) single rooms will be available on any given tour. 22. (a) F un Over 50 has a “willing to share” policy, whereby it will seek to match single travellers of the same sex, so that they may share a room and thereby not pay the single traveller’s premium. Please ask us for details of this policy. However, the following basic requirements apply to all requests under the “willing to share” policy: • Both parties must be non-smokers; • Both parties must be non-snorers; • Both parties must be physically independent and capable of attending to their own personal needs; • This policy is not available on International Tours and/or some Domestic Tours as specified on the brochure pages for any said tour. (b) If, having been allocated a twin room under the “willing to share” policy, it appears, in the opinion of Fun Over 50, its servants or agents, that either or both of the guests do not meet the criteria for the policy, Fun Over 50 reserves the right to move the person who does not meet the criteria to a single room, and to pass on any additional costs incurred by such action to the guest. Health and Fitness 23. O ur tours visit remote areas and feature activities with varying degrees of difficulty. Please ensure that you select a tour with an activity level suited to your health and fitness. It is your responsibility to carry any medication you require for the tour’s duration. We recommend carrying medications in your hand luggage at all times. 24. O n International tours, you should carry a letter from your doctor or a copy of your prescription to confirm to the local authorities that you are entitled to be in possession of your medication. 25. W e do not, nor are we required to, provide carers or assistants for those with reduced mobility or other health needs. It is your responsibility to arrange for such a carer if so required. Any such carer will pay the full price of any tour. 26. In particular, hostesses, tour guides, coach captains, and your fellow passengers will not act as assistants or carers in these circumstances. Smoking 27. G overnment regulations forbid smoking in tourist vehicles; however, frequent stops will be made for those wishing to smoke. Smoking is not permitted in “willing to share” rooms. If you specifically require smoking accommodation, we shall request that the hotel provide this, but cannot guarantee that it will do so. Many hotels have a “no smoking” policy. In addition, smoking is prohibited in various places that the tour may visit, including restaurants, licensed premises (other than in designated areas) and patrolled beaches. Seat Allocation 28. T o ensure the enjoyment of all passengers, and to enable you to get to know your fellow travellers, we operate a daily seat rotation system in which all passengers must participate. Service Enquiry 29. If a problem occurs during your tour, please advise your hostess or coach captain as soon as possible, so that steps can be taken to resolve the matter. If for any reason you remain dissatisfied, any complaint must be made in writing to us within thirty (30) days of the last day of the tour. Travel Insurance 30. A s well as the matters previously referred to in these Terms and Conditions, Fun Over 50 is not liable for lost or damaged baggage and personal property. We strongly recommend that you take out fully comprehensive travel insurance with a reputable insurer. We can assist you with this if necessary. Travel Documents 31. F or International tours, it is your responsibility to ensure that you have a valid passport. Please note that some countries require a passport to have a minimum of six months’ validity before allowing entry to the country. 32. W e shall advise you if visas are required for any particular destination. However, it is your responsibility to ensure that, if necessary, any visa is granted prior to departure of the tour.
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