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VALVES & CONTROLS
SERVICE
VALVES & CONTROLS SERVICE | MAINTENANCE, REPAIR AND OVERHAUL
YOUR WORLD CLASS
SERVICE PARTNER
As the world’s leading supplier of flow control solutions, Pentair Valves & Controls
has the experience, knowledge and proven capability that are critical in delivering
expert service and maintenance.
24 hours a day, our specialist service teams are working closely with customers
across the globe, to ensure their plants reduce downtime by maintaining their
valves and controls assets to the highest standards.
Pentair is the name behind many of the world's most respected valves and controls
brands with experience in the design and manufacturing of most types of industrial
valves. This means there is nobody better placed to optimize the performance,
efficiency and safety of all your valves and controls assets, regardless of their
specification or manufacturer.
Pentair facilities and products meet multiple industry standards, both international
and local including:
ABSA, AGA, ASME, DIN, ISO, NATA, NBBI, OHSAS, PED.
We are also certified through leading organizations including:
Bureau Veritas, DNV, Lloyds Register, TÜV.
2 | VALVES & CONTROLS SERVICE
PENTAIR VALVES & CONTROLS
PRODUCT BRANDS INCLUDE:
Anderson Greenwood
Biffi
Clarkson
Crosby
FCT
Keystone
KTM
Sempell
Vanessa
Yarway
A GLOBAL SERVICE NETWORK
WITH LOCAL SUPPORT AND EXPERTISE
OPERATING YOUR PLANT CAN BE
CHALLENGING. ON THE ONE HAND,
YOU NEED TO INCREASE PLANT
EFFICIENCY, BUT ON THE OTHER
YOU ARE UNDER PRESSURE TO
REDUCE COSTS BY MAKING BETTER
USE OF YOUR EXISTING EQUIPMENT.
LET PENTAIR HELP YOU STRIKE THE
PERFECT BALANCE
As a global flow control solutions
OEM we understand your business
demands. We can develop service
solutions to meet your needs,
whether they are planned or
unplanned maintenance, performance
improvement, technical support
and much more, respecting tight
deadlines and ensuring adherence to
specifications.
Our dedicated service teams deliver
expert support for all types, brands and
manufacturers of valves and controls.
LEADING EXPERTISE
With a broad portfolio of leading
brands and over a hundred years of
service performance, our OEM-trained
service teams have the experience and
knowledge to tailor a maintenance
strategy based on your needs, ranging
from a single asset repair to a turnkey
plant shutdown.
In addition, whether your fleet requires
preventive, predictive or corrective
measures, we can help you optimize
the efficiency, reliability and safety of
any valve or control asset – regardless
of the specification or manufacturer.
This includes major shutdowns, as
well as multi-year fleet management
contracts where we can service all
the valves and controls on your plant,
helping you keep it operational and
profitable.
A GLOBAL SERVICE CAPABILITY
A network of local service centers,
manufacturing sites, and sales
representatives make up our global
service capability. We leverage
global expertise with experienced
professionals when and where
you need it. Highly skilled factorytrained technicians provide effective
maintenance, helping increase valve
reliability, efficiency, and process
availability through flexible, local
service.
QUALITY IS A WAY OF LIFE AT
PENTAIR
As an OEM ourselves, we know
what it takes to build quality into our
products. It’s why we adhere to the
highest industry standards, while
using lean practices to advance the
quality of our service offering. And it’s
why we focus on keeping costs down
and seek to add value at every stage.
A CONTINUOUS FOCUS ON EHS
Our goal is simple. We want to
ensure service operations are not
only safe, secure and more efficient,
but also minimize the impact on the
environment. We recognize that we
have a responsibility to operate in
an environmentally sound manner,
as well as protecting the health
and safety of our customers and
employees.
Our service teams’ close proximity
to your operation, combined with
comprehensive mobile capabilities,
enables reliable support either on-site
at your plant or in our facilities.
MAINTENANCE, REPAIR AND OVERHAUL | 3
PENTAIR VALVES & CONTROLS SERVICE EQUIPMENT AND ASSETS IN A RANGE
OF INDUSTRIES AND APPLICATIONS INCLUDING:
Oil & Gas
Shale gas
Oil sands
LNG
Onshore & Offshore
Subsea
And others
4 | VALVES & CONTROLS SERVICE
Power
Coal
Gas
Nuclear
Geothermal
Solar
Processing
Chemical
Petrochemical
Marine
Water
Food & beverage
Mining
Alumina
Copper
Gold
Iron
MAXIMIZING PERFORMANCE
WHILE MINIMIZING COST AND DOWNTIME
OUTSOURCING YOUR PLANT
MAINTENANCE TO A SPECIALIST
SERVICE PROVIDER MAKES
GOOD SENSE. AT PENTAIR
VALVES & CONTROLS WE MAKE
IT OUR BUSINESS TO LET YOU
CONCENTRATE ON RUNNING YOUR
BUSINESS, BY TAKING CARE OF
FULL LIFE CYCLE SUPPORT.
SERVICE ON-SITE
Wherever you operate, we can deliver
on-site service specialists and mobile
workshops to your door. From plants
to offshore platforms, from pipelines
to FPSO's this will allow us to carry
out effective repairs, maintenance
and servicing at your plant to an
agreed schedule, or we can provide
permanent on-site workshop facilities
with a dedicated team that is with you
all the time.
IN-HOUSE REPAIR
If a valve repair or reconstruction
cannot be completed on-site, we
will carry out the work in our own
comprehensively equipped shops to
the highest quality standards.
SPARE PARTS
We provide a full range of quality
spare parts, and we can upgrade your
existing inventories when newer and
improved materials and designs are
available.
ASSET MANAGEMENT
Planning and asset management
are at the core of any effective
maintenance and repair strategy.
At Pentair we can provide you with a
fully integrated asset management
program (eDge), that gives you the
predictive and preventive maintenance
information you need to improve
efficiency and reduce costs.
SHUTDOWN MANAGEMENT
We also provide a complete project
management and maintenance
service for turnarounds and revisions,
including planning, implementation
and evaluation - in close collaboration
with your shutdown team. This team
is based on-site and enables us to
oversee the whole process, so we can
have you back online within an agreed
schedule.
CONDITION ANALYSIS
Pentair’s sophisticated damage
analysis service uses the latest
technology to assess the condition
of your valves. We can identify any
potential issues that can be mitigated
with preventive maintenance and early
repair-be it application, product or
operations related.
END OF LIFE SUPPORT
Our engineering expertise and product
knowledge allow us to develop spare
and replica parts for discontinued
equipment based upon the condition
analysis of the component when
allowed. This lets you keep original
and specialist equipment in service
for as long as possible - or, if desired,
we can help you identify replacement
opportunities for discontinued Pentair
and non-Pentair products.
JUST LEAVE IT TO PENTAIR
We can take on everything from
installation and commissioning to
inspections, testing and certification.
helping to improve performance
and efficiency. We also specialize in
product upgrades and modifications,
which are aligned with your
specifications to improve performance
and meet any new industry
regulations.
MAINTENANCE, REPAIR AND OVERHAUL | 5
A SERVICE PROVIDER FOR ALL YOUR VALVES & CONTROLS ASSETS
Pentair Valves & Controls can help you develop a repair and maintenance strategy that will both maximize the performance
of your plant equipment and improve productivity. Our dedicated service teams deliver expert support for all types, brands
and manufacturers of valves and controls.
6 | VALVES & CONTROLS SERVICE
OUR PORTFOLIO AT A GLANCE
OEM AND NON-OEM SERVICE OFFERINGS
INSTALLATION & COMMISSIONING
• Installing new products in line
• Supporting commissioning activities
VALVE AUTOMATION
• Providing valve-actuator packages
• Assembling, testing and delivering
• Supporting brand-independent
sourcing
SERVICE & APPLICATIONS TRAINING
• Servicing and operating products
correctly
• Providing technician certification for
products
• Offering application and process
insights
PARTS & REPLACEMENTS
MANAGEMENT
• Inspecting and testing to suit
application needs
• Calibrating products e.g. actuators
and instruments
• Certifying products according to
industry standards
MAINTENANCE AND REPAIR
• Standard maintenance and repair
services
• Parts manufacturing on obsolete
product lines
• Upgrades & modifications of
damaged or low performing
products to application needs
ASSET MANAGEMENT
• Supporting in-situ, on-site and in
workshop - on - and offshore
• Offering damage analysis and
resolution support
• Predictive and preventive
maintenance approaches,
including risk-based maintenance
management
• Providing embedded service crews
at your site
TURNAROUNDS, REVISIONS, &
SHUTDOWNS
• Purchasing support and supply for
own and other brands
• Planning demand and
replenishment
• On-site execution and workshop
backup
• Managing inventory - for new and
swap stock
• Reporting and documentation
• Supporting in-situ, on-site and in
workshop - on - and offshore
• Refurbishing products to an
'as new' state
• Management of full actuator & valve
fleets
• Comprehensive planning &
preparation of work – labor, parts
and tooling
INSPECTIONS, TESTING &
CERTIFICATION
END OF LIFE SUPPORT
• Embedded customer engineers
• Online customer access to reports
and documentation
PRODUCT UPGRADES &
MODIFICATIONS
• Modifying products to customer
specifications
• Upgrading to advanced product
specifications
MAINTENANCE, REPAIR AND OVERHAUL | 7
SERVICE FACILITIES TO SUIT YOUR NEEDS
Wherever you operate, we can deliver on-site service specialists and mobile workshops to your door. This allows us to carry
out effective repairs, maintenance and servicing at your plant to an agreed schedule, or we could provide permanent on-site
workshop facilities with a dedicated team who are with you all the time.
8 | VALVES & CONTROLS SERVICE
SUCCESS STORIES
ON A RANGE OF REPAIR AND MAINTENANCE PROJECTS
HPPO FACILITY RECEIVES MULTINATIONAL SERVICE SUPPORT
TURNAROUND TEAM MEETS
CRITICAL TIME FRAME
PENTAIR CUTS SERVICE COSTS FOR
UK OIL REFINING COMPANY
THE CHALLENGE
THE CHALLENGE
THE CHALLENGE
The world's largest commercialscale propylene oxide plant with
an innovative HPPO technology
required service work. The scope
of work included the servicing of
different valve types from a variety
of manufacturers, with the added
complications of a very tight shutdown
period.
A leading U.S. refinery, was planning a
major turnaround of its deasphalting
plant in 2014. The shutdown had a
critical two-week time frame and
included the routine repair and
maintenance of ten large Vanessa
triple offset valves.
A major UK oil refining company
required Pentair to provide a specialist
valve management solution to include
the management of over 11,000
control valves.
THE SOLUTION
Working closely with our Dutch and
Belgian service experts, Pentair
serviced 160 safety valves and
80 control valves with pneumatic
actuators from a variety of
manufacturers, including 14 Vanessa
triple offset valves with Biffi actuators.
THE OUTCOME
Positively impressed by the service
team's support and performance, the
customer asked Pentair to service
an additional 214 Biffi actuators. This
activity was successfully accomplished
- all onsite and within the planned
shutdown period.
THE SOLUTION
The Corona, CA service team
developed a planning and repair
execution strategy to help the refinery
get back online in just 13 days.
Through expert planning, spare part
procurement and coordinated shop
schedules the refinery was back to
production in under two weeks.
THE OUTCOME
Pentair delivered great value by
performing the shutdown on time and
with no EHS issues.
THE SOLUTION
Pentair implemented an Asset
Management database, combining
predictive spares management with
the latest Risk Based Inspection (RBI)
and Root Cause Failure Analysis
(RCFA) methodology. This allowed the
Pentair team to monitor each control
valve more effectively, which in turn
helped the client to maximize the
service life of its assets and improve
the efficiency of its plant.
THE OUTCOME
By improving valve reliability and
extending service intervals, Pentair’s
complete Asset Management strategy
has enabled the oil refining company
to achieve cost savings of between 30
to 35 percent on an annual basis.
MAINTENANCE, REPAIR AND OVERHAUL | 9
FACTORY SERVICE LOCATIONS
PENTAIR SERVICE LOCATIONS
DELIVERING GLOBAL EXPERTISE
IN SERVICE CENTERS AROUND THE WORLD
UNITED STATES
Anchorage, Alaska
Baton Rouge, Louisiana
Bolingbrook, Illinois
Bridgeport, New Jersey
Corona, California
Everett, Washington
Mansfield, Massachusetts
Pasadena, Texas
Pelham, Alabama
Port Arthur, Texas
Reno, Nevada
Stafford, Texas
10 | VALVES & CONTROLS SERVICE
CANADA
Burlington, Ontario
Calgary, Alberta
Edmonton, Alberta
Fort McMurray, Alberta
Grande Prairie, Alberta
Midale, Saskatchewan
Varennes, Quebec
Whitecourt, Alberta
LATIN AMERICA
Antofagasta, Chile
Coatzacoalcos, Mexico
Guadalajara, Mexico
Macaé, Brazil
Santiago, Chile
Sao Paulo, Brazil
Sorocaba, Brazil
Tampico, Mexico
EUROPE
Aberdeen, UK
Armentiéres, France
Breda, The Netherlands
Fiorenzuola, Italy
Gallardon, France
Korschenbroich, Germany
Lugagnano, Italy
Marienhagen, Germany
Peitz, Germany
Redcar, UK
Rescaldina, Italy
Saint Juery, France
Walkden, UK
MIDDLE EAST
Abu Dhabi, UAE
Dammam, Saudi Arabia
Dubai, UAE
Sharjah, UAE
ASIA
Ansung, South Korea
Beijing, China
Chiba, Japan
Fukuoka, Japan
Hazira, India
Hiroshima, Japan
Hokkaido, Japan
Kashima, Japan
Kobe, Japan
Kuantan, Malaysia
Nagoya, Japan
Okayama, Japan
Osaka, Japan
Quanzhou, China
Rayong, Thailand
Shanghai, China
Shizuoka, Japan
Singapore
Songkhla, Thailand
Tokyo, Japan
Visakhapatnam, India
PACIFIC
Auckland, New Zealand
Brisbane, Australia
Collie, Australia
Gladstone, Australia
Hamilton, New Zealand
Kalgoorlie, Australia
Milperra, Australia
Newcastle, Australia
New Plymouth, New Zealand
Perth, Australia
Sale, Australia
MAINTENANCE, REPAIR AND OVERHAUL | 11
PENTAIR VALVES & CONTROLS
www.pentair.com/valves
All Pentair trademarks and logos are owned by Pentair plc. All other brand or product names are trademarks or registered marks of their respective owners.
Because we are continuously improving our products and services, Pentair reserves the right to change product designs and specifications without notice.
Pentair is an equal opportunity employer. © 2015 Pentair. All rights reserved.
VCSBR-00022-EN 15/03