DATASHARP NETWORK SERVICES CUSTOMER STANDARD LINE RENTAL TARIFFS June 2015 Installation/ One Off Charges £ Monthly Rental £ Notes PSTN Lines (Business) Installation / One Off Charges Business Line Connection Business Line Convert from Digital Standard/ System Remote Call Forwarding Connection Business Line Renumber Number Selection Charge Smart Divert Set Up Smart Divert with Bypass Number Set Up Temporary Call Divert Admin Controlled Call Diversion Redcare Block Terminal Business Line Transfer Convert Business Line to Main Auxillary Line Restart Stopped Business Line 99.00 90.00 50.00 35.00 13.50 6.00 6.00 6.00 6.00 6.00 3.40 3.40 per per per per per per per per per per per per per line line circuit circuit circuit circuit circuit circuit circuit line line line line Monthly Rental Charges Business Line Rental Remote Call Forwarding Rental Anonymous Call Rejection Call Barring (Incoming and Outgoing) Call Diversion Call Minder Call Sign Call Waiting Called Party Answer Caller Display Reminder Call Ring Back Smart Divert Rental Smart Divert with Bypass Number Rental Three Way Calling Wholesale 1571 4 15.47 25.78 2.18 2.18 2.18 2.50 2.18 2.18 2.18 2.18 2.18 2.18 4.34 7.00 2.18 2.18 Monthly Maintenance Care Levels Level 2 Level 3 (PSTN & ISDN2) Level 4 (PSTN & ISDN2) per per per per per per per per per per per per per per per per line circuit circuit circuit circuit circuit circuit circuit circuit circuit circuit circuit circuit circuit circuit circuit FOC per line 3.30 per line 4.30 per line 4 12 12 12 ISDN2 Lines (Digital System/ Standard) Installation / One Off Charges Digital System/ Standard Connection Digital System/ Standard Convertion from PSTN DDI Caller Redirect Connection DDI Planning Charge DDI Set up Presentation Number Connection Multiple Subscriber Number (MSN) Connection Per Occasion Renumber Charge Per Number Renumber Charge Digital System/ Standard Transfer Digital Standard Convert from Digital System 249.00 204.00 315.00 100.00 1.00 60.00 20.00 50.00 15.00 11.30 per per per per per per per per per per per line line installation installation DDI number number occassion number line line Monthly Rental Charges Digital System/ Standard Line Rental DDI Caller Redirect Rental CLI Presentation CLI Restriction Connected Line ID Presentation Connected Line ID Restriction Incoming Calls Barred Outgoing Calls Barred Admin Call Forward All Types Customer Controlled Call Forward Presentation Number Rental DDI Number Rental MSN number rental 5 6 6 34.18 13.33 2.75 2.75 2.75 2.75 2.75 2.75 2.97 0.40 0.80 Monthly Maintenance Charges Level 2 Level 3 (PSTN & ISDN2) Level 4 (PSTN & ISDN2) per per per per per per per per per per per per per line 10 DDI range circuit circuit circuit circuit circuit circuit circuit circuit number number number FOC per line 3.30 per line 4.30 per line DNS Full Service Charge RRP Price List 01 06 15 7 12 12 12 Page 1 DATASHARP NETWORK SERVICES CUSTOMER STANDARD LINE RENTAL TARIFFS June 2015 Installation/ One Off Charges £ Monthly Rental £ Notes ISDN30 Lines Installation / One Off Charges Connection 1 - 15 Channels (Minimum 8 Channels) Connection 16+ Channels DDI Caller Redirect Connection DDI Planning Charge DDI Set up Transfer Presentation Number Connection DASS Convertion to ISDN30e per channel Reconfiguration Charge 0 - 15 channels Reconfiguration Charge 16 - 30 channels Reconfiguration Charge 31 - 60 channels 125.00 30.00 315.00 100.00 1.00 60.00 15.00 60.00 120.00 180.00 per per per per per per per per per per per channel channel installation installation DDI bearer number channel circuit circuit circuit Monthly Rental Charges Channel Rental DDI Caller Redirect Rental CLI Presentation CLI Restriction Connected Line ID Presentation Connected Line ID Restriction Incoming Calls Barred Outgoing Calls Barred Customer Controlled Call Forward Presentation Number Rental Site Assurance ISDN30 Rental DDI Number Rental 5 8 8 8 18.09 13.33 2.75 2.75 2.75 2.75 2.75 2.97 2.50 0.40 Monthly Maintenance Charges Level 2 Level 3 (ISDN30) Level 4 (ISDN30) per channel per 10 DDI range per circuit per circuit per circuit per circuit per circuit per circuit per circuit per number per channel per number 7 FOC per line 2.40 per channel 2.80 per channel 12 12 12 7.50 per number 9 Inbound Services Installation / One Off Charges Please see MyInbound Current Pricing Monthly Rental Charges Non Geographic Number Rental Cancellation Charges PSTN Cancelling a New Supply Order at any time or day prior to 4pm on the day before the Customer Required Date Cancelling a New Supply Order at any time or day after 4pm on the day before the Customer Required Date Cancelling a Transfer Order at any time or day prior to 4pm on the day before the Customer Required Date Cancelling a Transfer Order at any time or day after 4pm on the day before the Customer Required Date ISDN2 Cancelling a New Supply Order at any time or day prior to 4pm on the day before the Customer Required Date Cancelling a New Supply Order at any time or day after 4pm on the day before the Customer Required Date Cancelling a Transfer Order at any time or day prior to 4pm on the day before the Customer Required Date Cancelling a Transfer Order at any time or day after 4pm on the day before the Customer Required Date 11.46 per line 10 99.00 per line 10 4.63 per line 10 4.63 per line 10 3.50 per line 10 249.00 per line 10 3.50 per line 10 3.50 per line 10 ISDN30 Clear working days prior to Customer Confirmed Date (CCD) , not including Bank 1 or less 90% of 2 - 4 days 75% of 5 - 6 days 60% of 7 - 14 days 30% of 15 or more 0% of If circuit not installed within 25 working days after CCD ISDN30 Cancellation Charge (Up to 30 Channels) ISDN30 Cancellation Charge (31 - 60 Channels) ISDN30 Cancellation Charge (61+ Channels) Holidays or Weekends total installation cost total installation cost total installation cost total installation cost total installation cost 3,150.00 per line 4,500.00 per line 5,400.00 per line DNS Full Service Charge RRP Price List 01 06 15 11a 11a 11a 11a 11a 11b 11b 11b Page 2 DATASHARP NETWORK SERVICES CUSTOMER STANDARD LINE RENTAL TARIFFS June 2015 Installation/ One Off Charges £ Monthly Rental £ Notes Fault reporting Bolt Ons, Expedite and Callout charges Early Morning/ Evening Appointment One Off Charge Early Morning 7am to 8am Monday to Friday (excluding Public Bank Holidays) Evening 6pm to 9pm (excluding Public Bank Holidays) Multi Level Expedite One Off Charge Expedite Repair from Level 2 to Level Expedite Repair from Level 2 to Level Expedite Repair from Level 3 to Level Expedite Repair from Level 3 to Level 3 4 4 4 (not including ISDN30) (not including ISDN30) (not including ISDN30) (ISDN30 only) 15.00 per occasion 15.00 per occasion 550.00 700.00 200.00 1,050.00 per per per per occasion occasion occasion occasion Repair of faults where fault is found not be with any BT Openreach service, Provision & Rearrangement Work Site Visit (Normal Hours) 138.00 callout (inc first hour) 69.00 per hour (or part thereof) Site Visit (Out of hours excluding Sundays) 173.00 callout (inc first hour) 103.00 per hour (or part thereof) Site Visit (Sundays and Bank Holidays) 207.00 callout (inc first hour) 137.00 per hour (or part thereof) Miscellaneous Charges Installation / One Off Charges Administration Reconnection Fee Internal Line Shift Per Call Out Internal Line Shift Per Line Shifted Caller Redirect - One Month Site Survey Non Served Premises More Focused Appointment (All Lines except Business Analogue) More Focused Appointment (Premium Analogue Lines Only) 75.00 99.00 100.00 14.00 400.00 45.00 16.50 per per per per per per per line call out line line site survey line line Monthly Rental Charges Itemised Billing Main Directory Entry - S/bold Phonebook - Bold Phonebook - Ordinary Anonymous Call Rejection Caller Redirect Monthly Choose to Refuse Network Call Performance (Raw Call Data) 13 13 5.00 49.18 25.78 12.97 3.50 10.00 3.35 5.00 DNS Full Service Charge RRP Price List 01 06 15 per invoice per entry per entry per entry per line per circuit per line per line 14 Page 3 DATASHARP NETWORK SERVICES CUSTOMER STANDARD LINE RENTAL TARIFFS June 2015 Installation/ One Off Charges £ Monthly Rental £ Notes Notes 1 All prices are shown in UK £ and exclusive of VAT. 2 All prices are reviewed and updated if necessary on a monthly basis. 3 The above list of tariffs is not comprehensive, other tariffs are available upon request 4 Remote Call Forwarding The rental and connection charges for Remote Call Forwarding are in addition to all forwarded call charges at the appropriate dialled rates and are in addition to the analogue WLR line rental charges. The renter of the service pays the appropriate dialled call rates for the diverted leg of the call. The caller pays for the call to the number dialled. 5 DDI Planning Charge Planning Charges apply to changes to numbers at an installation, per DDI Installation. This charge also applies to changes to any single number DDIs. Where a Customer requests an addition to an existing DDI installation, this charge applies plus any additional number charges which apply. This charge does not apply where the whole DDI range is being ceased or where 10 number blocks are being ceased from the end of the range. However, this charge does apply where number blocks are ceased from the beginning or middle of a DDI range. 6 Renumber Charge Per Number Renumber Charge is in addition to the Per Occasion Renumber charge 7 DDI Caller Redirect Rental Rental is per consecutive 10 DDI block. i.e should a customer have 100 DDI, then 10 x DDI Caller Redirect charges will apply 8 Reconfiguration Reconfiguration is used to change the attributes of channels already installed. 9 Non Geographic Number Rental Inbound number rental charge applies when other services with DNS have been ceased 10 PSTN / ISDN 2 cancellation Charges Only applicable to orders via the EMP interface (WLR3) 11 a ISDN 30 Cancellation Charges The cancellation charge is expressed as a percentage of the total connection charge including the new installation charge and individual channel connection charges A customer is permitted 3 changes to a Customer Confirmed Date (CCD), but only prior to the installation of the bearer. If the bearer has not been installed and the 3rd CCD has elapsed, then the order will be cancelled and a cancellation charge of 90% of the connection charge will be raised. b If the Customer requests a delay or suspension and the CCD has already been reached, the Customer will be given 25 days to take up the service. At this stage, no changes to the CCD are permissible. If the Customer still does not take up the service, cancellation charges will apply. 12 Maintenance Options Level 2 - Engineering cover 8am to 6pm Monday to Saturday excluding Public Bank Holidays Level 3 - Engineering cover 7am to 9pm Monday to Friday, 8am to 6pm Saturday & Sunday including Public Bank Holidays Level 4 - 6 Hour Repair 24/7 13 More Focused Appointments: Late Morning - 10am to 12am - Monday to Friday exc Public and Bank Holidays Early Afternoon - 2pm to 4pm - Monday to Friday exc Public and Bank Holidays 14 Network Call Performance (Raw Call Data) Only available on WLR3 lines SLA Fix by EoNWD Fix by EoNHWD Toll Fraud A Toll Fraud could cost your business many £000s. It is essential that your business has security procedures in place to protect itself. Please call Datasharp if you would like help to minimise the risk to your business. DNS Full Service Charge RRP Price List 01 06 15 Page 4
© Copyright 2024