120 W 45th Street Electronic Tenant® Portal Created on July 4, 2015 Building Amenities: On Site Amenities Amenities at the Property include a Messenger Center, a parking garage operated by Manhattan Parking, Shoe Shine & Repair services, and concierge services. Building Operations: Accounting Rent Payments/Tenant Charges: Monthly Rent Statements: If you would like to receive your monthly rent statement by email process, please send an email to Nazra Mohammed at [email protected]. The remittance address for U. S. Postal Service: SLG TOWER 45 LLC PO Box 418482 Boston, MA 02241-8462 The remittance address for courier-delivered: Bank of America Merrill Lynch Lockbox Services 418482 MA5-527-02-07 2 Morrissey Blvd Dorchester, MA 02125 ACH/Wire Routing Info: Wire transfer information can be obtained by emailing the Building Manager, Michael Geary at [email protected]. Building Operations: Building Management SL Green Realty Corp. and our dedicated building staff perform a wide array of Property Management services and other “behind the scenes” activities vital to the operation of the property. We are committed to providing first-class services to you and your employees, making it easy to conduct business here. Our Building Management Team is here to assist you with issues or concerns you may have relating to your occupancy at this SL Green property. These include, but are not limited to: Maintenance emergencies, such as floods, HVAC, mechanical failure, etc. Power outages Lighting problems Temperature control Requests for HVAC services after hours, or on weekends and holidays All key and locksmith requests After hour freight elevator service ** Requests for overtime or special services may be coordinated through your Building Management Office by an Authorized Tenant Representative using Building Engines. Your Building Management Office maintains an updated list consisting of your Authorized Tenant Representative(s) who is (are) empowered to make or authorize others to make requests for services. In addition, this office, based upon information received from you, updates a list of “Essential Persons” to be notified in case of an emergency, both during and after business hours. The Building Office is open from 9:00 am until 5:00 pm Monday through Friday. Outside of normal business hours, phone calls to the Building Office are rerouted to the lobby security desk. Phone: (212) 221-7557 Lobby Desk/Concierge/Security: (212) 768-7284 Fax: (212) 221-3457 Address: SL Green Realty Corp. 120 West 45th Street New York, NY 10036 Building Office: 9th Floor Deliveries: 45th Street loading dock The following personnel are available to address your needs: Title Property Manager Name Phone Number E-Mail Michael Geary Property Assistant Portfolio Manager Leasing Christopher Castelo Raymond Benemerito Ashley Gee (212) 221-7557 [email protected] P: (212) 221-7557 F: (212) 221-3457 [email protected] (212) 354-5463 [email protected] (212) 216-1660 [email protected] Building Operations: Holidays The Building Office is closed on the following holidays: Martin Luther King, Jr. Day Presidents’ Day Labor Day Independence Day Thanksgiving Day Day after Thanksgiving Christmas Day New Year’s Day Memorial Day Building Services on holidays will be as follows: Cleaning If cleaning is provided by Landlord, then routine cleaning will not be performed in your offices on the evening of a building holiday. If you wish for your offices to be cleaned on a holiday, contact the cleaning contractor, First Quality Maintenance at (212) 947-7800 by 4:00 p.m. of the last business day prior to the holiday so that service can be scheduled. There will be an additional charge. “Off Hour” Heating, Ventilation, and Air Cooling All requests for after hours heating, ventilation and air conditioning must be submitted to the Building Management Office through Building Engines by 4:00 p.m. prior to the date of service. Please note: Additional service requests may be billable. The rates for these services can be obtained through the Building Management Office. Click here to enter Building Engines Building Operations: Leasing The leasing company for 120 West 45th Street (Tower 45) is SL Green Realty Corp. and is located at 420 Lexington Avenue. The main phone number is 212-594-2700. Listed below is the contact information for the authorized representative. Name Ashley Gee Phone Number E-Mail (212) 216-1660 [email protected] Building Operations: Security Security Personnel are on duty twenty-four hours a day, every day of the year including holidays. Through use of remote cameras and/or direct inspection, the staff monitors the main entrance, lobby and elevator lobbies, loading dock and garage area, as well as controlling access to the upper floors of the building outside of normal business hours. Security staff members are in constant radio contact and are trained in emergency response. Building Operations: Utilities NYC Water & Sewer (212) 966-7500 Con Edison Gas, Steam & Electric (212) 683-8830 Building Security: After Hours Access Building gates close at 7:00 pm and open at 7:00 am. However, tenants may gain access into the building anytime using their ID cards. Building Security: Building Access The building is accessible to tenants at any time through the use of employee Photo ID Cards for the entrance gate, turnstiles, or by buzzing for Security to allow them entrance into the building. All tenants with Photo ID cards may proceed directly to their destinations through the turnstiles, which are activated through the use of scanning their Photo ID Card at the top of the unit. Visitor Access Guests without proper Photo ID must sign in at the Lobby Security Desk and receive a Visitor Photo ID Pass. They will be asked to show proper ID and will not be allowed up into the building without a confirmation from the individual tenant that they are visiting. A Visitor Management System is in place to assist our tenants in pre-registering their guests if preferred. We appreciate your total cooperation with this procedure, as this will benefit the safety of all who work at Tower 45, and help eliminate strangers from roaming freely in the building. Building Security: Crime Prevention The NYPD Crime Prevention Unit also offers a security survey at no cost. Tenant’s existing procedures will be reviewed, along with a physical audit of the premises. Recommendations will be made concerning physical security and provided to the tenant in writing, suggesting improvements and enhancements, along with a cost effective security plan. Please contact Classic Security to schedule a survey. Police The NYPD plays an active role in the day-to-day operations of the SL Green Realty Corp. portfolio by providing various services, ranging from crime prevention to emergency response. They are dedicated to serving your needs, and will respond promptly when requested. Call 911 for all emergencies. NYPD Crime Prevention Unit This unit of the NYPD is available to meet with tenants to discuss crime prevention techniques and develop a program tailored to meet particular safety concerns. In conjunction with Classic Security, this unit also offers crime prevention lectures focusing on security. Tenants requesting a lecture should contact Allied Barton to make arrangements. Operation Laptop SL Green Realty Corp. strives to protect tenant property and control the incidence of theft. Tenants are encouraged to participate in Operation Laptop, an NYPD pilot program designed to reduce the theft of laptop computers from office buildings. Non-removable ID stickers will be affixed to each laptop. ID numbers are printed on the stickers in both visible and invisible ink. Operation Laptop has successfully reduced the incidence of computer theft throughout New York City, both serving as a deterrent, and as a tremendous aid in returning stolen computers to their rightful owners when recovered. Please contact Allied Security to schedule this program. Building Security: Deliveries Passenger elevators were designed solely for transporting building tenants and their guests to and from their office. For this reason, all deliveries, other than small hand-carried objects, are restricted to the loading dock and freight elevator. In rare instances, when passenger elevators are to be used for freight handling, padded mats will be installed by the building to protect the walls and finish of the car. Specifically, building regulations prohibit all deliveries and inter-floor activities on passenger elevators which require the use of hand-trucks or two-or four-wheeled carts such as mail carts, as well as movement of bulky objects regardless of how they are carried. In addition, construction personnel are required to use the freight elevator for all inter-floor movement as a means of controlling dust and debris. Firms involved in moving furniture and equipment must file a Certificate of Insurance and Provider's Agreement with the Building Office before freight elevator service can be scheduled. Contact the Building Office for the required format of the certificate and Provider's Agreement . For the additional safety of our tenants, a Messenger Center has been added to the building. All messengers must report to the Messenger Center, located inside the Loading Dock, for any incoming or outgoing packages. No messengers will be allowed up into building. Tenants will simply call their particular messenger service to order a messenger and then call the building Messenger Center at 212-869-6707 to inform them of the pickup, providing the name of the service to expect. Messenger Center personnel will come up to pick up your package and will keep it at the Messenger Center until your outside messenger arrives for the pickup. Incoming packages are also handled in the same manner. The outside messenger service will deliver your package to the building Messenger Center. Messenger Center personnel will immediately deliver your package to you within 15 minutes of drop off. Building Security: General Office Security Incident Reports To record the details of any incident, theft, or injury that occurs on the property, incident reports must be filed. Please notify the Building Management Office as soon as an incident occurs so we can follow up with the appropriate action. All incidents are reviewed by building management together with our outside security consultant. Security of Tenant Premises In order to protect and secure tenant areas, the following measures are recommended: Screen unauthorized persons who enter the premises by requiring them to present identification. Never allow visitors to roam freely through your office space. If you have any doubts as to whether a person should be allowed in, request the assistance of Allied Barton Security or the Police Department. Allied Barton Security officers are not permitted to leave their posts, but will request the assistance of an Allied Barton supervisor, Building Staff, or Police. Maintain careful control of distribution of office keys. Report lost keys immediately to the facility or Office Manager. Security of Tenant Premises (continued) Make sure your office is locked every night. Designate a member of your staff to be responsible for checking that doors are securely locked. If your space has an alarm system, ensure that it is serviceable and armed when the space is closed. Building Security: Key & Lock Policy Office Doors For security reasons, SL Green staff is not authorized to open office doors. Building Security: Lost and Found Please contact the Building Management Office at (212) 221-7557 to claim items that have been lost or found in the buildings. Building Security: Property Removal Lobby personnel are instructed not to allow anyone to remove equipment, furniture, computers, etc. without a building pass, Workspeed equipment pass, or proper authorization from the Building Office, which may include a pre-authorized letter signed by an authorized official of your company. To prevent uncomfortable situations from occurring when you exit the building, think ahead, fax or email your request letter to the Building Office at least twenty-four hours in advance to receive proper approval. The request should include details about whom, what and when an individual will be removing said item from the building. Please be sure to have the letter signed by your Facilities or Office Manager or an Officer of your firm. Fax your request to (212) 221-3457 or email to [email protected]. Building Security: Solicitation Solicitation is not permitted. If someone is soliciting in your suite, then please notify the Building Management Office at (212) 221-7557 and we will send appropriate personnel to have them escorted off the premises. Building Services: Building Signage and Directory Entrance Door Signage Approval Standards / Processes Tenant must submit the name of the company to be displayed on the entrance using Building Engines. Door signage must be consistent with the building standard signage program unless authorized by Landlord. There is a nominal charge for additional requests. This amount can be obtained at the Building Management Office. Click here to enter Building Engines Building Services: Cleaning Only authorized staff are permitted to enter tenant spaces after hours for the purpose of cleaning. Routine cleaning will not be performed on holiday evenings, unless specifically requested. To request holiday service, contact First Quality Maintenance before 4:00 p.m. of the prior business day. There will be an additional charge for holiday services. To discuss cleaning concerns, contact First Quality Maintenance at 212-947-7800 or e-mail FQM's Account Representative for the building, Matt Foulds at [email protected] Building Services: Elevators Passenger Elevators There are eight (8) passenger service elevator cabs available to our tenants and their guests twenty-four hours per day/seven days a week. The following information denotes which elevator banks serve specified floor locations: Low Bank Cars 1, 2, 3 and 4 Servicing Floors 1 - 21 High Bank Cars 5, 6, 7 and 8 Servicing Floors 22 - 39 Freight Elevator Freight Car – Number 9 Car Loading Dock Location On the South side of 45th street between 6th Avenue & Broadway. Loading Dock Dimensions Roll up Door Height: 13 Feet Roll Up Door Width: 18 Feet Length of the Loading Bay: 35 Feet Deep and 10 Feet Wide Freight Elevator Dimensions and Times for Exclusive Use Lobby Entrance Door: 80” high x 32” wide Exterior Door Height: 7’ Exterior Door Width: 3’6” Interior Height: 8’5” Interior Depth: 4’6” Interior Diagonal Width: 6’6” Maximum Weight Capacity: 2,500 lbs. The freight elevator operates daily Monday-Friday from 8:00am-5:00pm and serves all floors up to and including the 39th Floor. Only general pickups and deliveries are permitted during normal business hours. We will not permit any more than one trip during regular business hours since this would inconvenience the other tenants in the building. The freight elevator shuts down between 12:00pm and 1:00pm. Any major deliveries or removals must be scheduled between 6:00am-8:00am or after 5:30pm. The freight may be reserved through Workspeed by an authorized user and requests should be made 24 hours in advance. No furniture or large deliveries are allowed during regular business hours unless approved by the Building Manager in advance. To schedule special freight reservations (before and after hours) or extended use of the freight elevator, contact the Building Office directly at least twenty-four hours in advance at (212) 221-7557. The freight car is not to be used as a passenger car. It is strictly for building deliveries and authorized building personnel. Building Services: Forms For your convenience, we have included downloadable and printable PDF document forms that will expedite various building management service requests. Hard copies of all forms are available from the Property Management Office as well. To view and print PDF files, you need the Adobe Acrobat Reader software. If not already installed on your computer, it can be obtained for free at www.adobe.com. Project Closeout Checklist Exhibit B Tenant Contact List Building Services: HVAC If the temperature in your office needs adjustment, please enter a request using Building Engines. Your request will be referred immediately to engineering personnel. The standard hours of operation of the heating and air conditioning systems are Monday through Friday from 8am to 6pm. Special arrangements should be made for any HVAC needed outside of those hours using Building Engines and may be billable. The rates for these services are available in the Building Management Office. Click here to enter Building Engines Building Services: Lighting The building is responsible for the relamping or replacement of fixtures in common areas and multi-tenanted floors throughout the building. Tenants who occupy their own floors are responsible for their lighting within their demised space. If your space requires lighting maintenance, all lighting mantainence requests should entered into Building Engines and we will arrange to have the building’s Lighting Maintenance Company service your request. If this service is billable, they can bill the tenant direct. On rare occasions, ballasts regulating the amount of electricity supplied to the lamps may overheat and/or burn out. Ballast failure is generally accompanied by a readily identifiable odor. Should this happen, please turn off light in the affected area and immediately report the condition to the Building Office. Building Services: Mail Service U. S. Post Office: Times Square Branch 42nd Street (between 8th and 9th) U.S. Postal Building Loading Dock Drop-Off Service: Ground Level Federal Express: Drop Box located in the Building Loading Dock Building Services: Maintenance Requests All maintenance requests should be entered into Building Engines. Building Engines is a web based service request management application that allows you to easily initiate and track all of your service and maintenance requests. Once your request is entered, the system will automatically dispatch it to Building Management. For training and configuration please contact your Building Management Office at (212) 221-7557. Click here to enter Building Engines Building Services: Service Areas Base Building telephone, electric and service sink closets are located in the core area of each floor. They are considered an integral part of the building’s mechanical system and are not to be used for storage or any purpose other than their designated use. Communications or other personnel requiring access for repair or installation work must contact the Building Office, for access. Major installations especially those involving a telephone contractor, who has not previously performed work in the building, should be coordinated with the Building Manager in advance. In all cases, Certificates of Insurance are required of the contractor engaged in such repair or maintenance work. Emergency Procedures: A Safe Environment 120 West 45th Street was designed to minimize the chance of a life-threatening emergency and to reduce damage in the event one does occur. The building is inspected periodically and monitored twenty-four hours a day, seven days a week. Safety systems meet or exceed all relevant fire and building codes. Automatic systems include overhead sprinklers, which provide an immediate response to any significant fire. An automatic alarm is set off whenever water flows through the overhead sprinklers. Manual pull stations located in each hallway near the stairs, and smoke detectors in strategic locations also set off alarms, notifying the Fire Command Station in the lobby at the first sign of a fire. At the first alert, air-handling equipment is shut down automatically to prevent the spread of smoke. At the same time, if a water flow alarm has been received, elevators are returned to the lobby to await firefighters. Passive fire restraints include solid-core doors to prevent the spread of fire, and concrete slab floors with a four-hour safety rating. The Fire Command Station has direct communication with mechanical equipment rooms as well as with each floor, stairwell and elevator. This network of speakers can be used to give verbal instructions or information should the need arise. Key building management personnel carry cell phones and two-way radios when away from their posts, and the building operations staff stands ready to assist in any emergency. Due to the fire resistant quality of modern office high-rises, total evacuation of the building is very rare. Relocation is usually necessary only from the floor with the fire and the floor directly above, and alarms will usually sound only on these floors. Additional floors may be evacuated when ordered by the Fire Safety Director, Fire Department personnel or Police. Emergency Procedures: Bomb Threat If You Receive A Bomb Threat By Telephone: Attract the attention of a co-worker discreetly and quietly while listening to the caller. Have the co-worker call 911 and request that the call be traced. Get as much information as possible from the caller about the location and type of bomb, its detonation time, and the reason for its placement. Ask about the bomb’s appearance and who is placing it. Ask the caller to repeat parts of the message and make notes of any clues that might help police. Is the caller male or female, adult, juvenile? Is the voice educated, coarse, accented or otherwise distinguishable? Does the person seem angry, rational, or deliberate? Make note of background noises. Call the Police Bomb Squad. Dial 911. Describe in detail the information you received on the phone. Call the Building Manager at (212) 221-7557. He or she will notify in-house security, the chief engineer and other building staff. The decision whether to inform other building occupants of the threat or to order an evacuation will be based on recommendations of local authorities and the judgment of senior company officials and the Building Manager. Be prepared to assist authorities in search for the device, BUT DO NOT TOUCH OR DISTURB ANY SUSPICIOUS OBJECT. Letter Bombs Letter bombs are designed to travel safely but to explode when opened, triggered by either mechanical (spring loaded) or electrical means. One common type of postal bomb consists of 2 to 5 ounces of plastic explosives with a pencil-shaped metal fuse pressed to its center. Envelopes usually measure approximately 5-3/4" by 4" by 3/16" and weigh between 2 and 3 ounces. Some signs to look for: Size: Is the letter unusually thick? Weight: Is it heavy? An effective letter bomb will weigh over two ounces. Few first class letters weigh as much. Balance: Is it heavier on one end? Feel: Is there any springiness in the sides of the letter? Does it flex, indicating it is filled with folded paper, or is it stiff? Appearance: Are there grease marks on the envelope or wrapping caused by sweating of an explosive? Is the envelope sealed more tightly than usual or taped shut? Does it bear an unusual style of writing? Odor: Is there a smell of almonds or marzipan? If you consider a parcel or letter suspect, DO NOT OPEN IT. Immediately inform the Police Bomb Squad and notify Building Management. In an emergency, the Building Manager or a delegate acts as Fire Safety Director with primary responsibility for assisting firefighters and coordinating the response of building staff and systems. He or she operates from a Fire Command Station located in the main lobby from which all mechanical, alarm, and communications systems can be activated. Emergency Procedures: Civil Disturbance Should a riot or civil disturbance start outside the Building, the security guards will immediately lock all entrances to the building. The police will be notified. We will keep you informed. If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and the police will be summoned. Emergency Procedures: Emergency Action Plan SL Green Realty Corp. is committed to the safety of all building occupants and provides this Emergency Action Plan and educational guide to ensure that all tenants understand the requirements for protecting themselves and their property during non-fire emergencies. Emergency Action Plan (EAP) EAP Educational Guide Emergency Procedures: Elevator Malfunction Passenger and freight elevators are inspected and professionally maintained by a specialized maintenance firm. Should the elevator stop while you are in it, be assured that you are safe. Use the emergency button to summon help, then communicate via the emergency intercom. If normal electrical service to the building is interrupted, the elevators will stop temporarily. They will then automatically return to the lobby level one-by-one and open their doors for your exiting. Elevator equipment and performance are constantly monitored twenty-four hours a day, seven days a week. Should you at any time experience any irregularity or difficulty with elevator service, please note the elevator car number and report it immediately to lobby personnel or the Building Management Office. If normal power fails, an emergency generator will automatically provide electricity to stairwells, stairwell exits and elevators, as well as powering life safety and communications systems. After elevators have returned to the lobby in a preprogrammed sequence, one elevator in each bank will remain in operation, powered by the emergency generator. If a power failure appears to be extended, tenants will be informed by telephone or the public address system. The Fire Safety Director will issue instructions. Emergency Procedures: Emergency Contacts In case of an emergency we will contact you. Please complete the Tenant Contact List and forward to the Building Management Office. It is important that the following information be kept current in case of emergency. Name and telephone number of the company representative(s) whom we can contact during normal business hours. Name and telephone number of the company representative(s) whom we can contact after normal business hours for emergency notification. Number of staff employed during normal business hours. Number of staff employed after normal business hours. Names of any physically challenged person employed by your company. Please advise us in writing when staff change occurs. If you have Building Engines please update your information and list any emergency numbers Police Department Emergency Midtown South Precinct - 911/(212) 239-9811 Fire Department Emergency Midtown - 911/(212) 628-2900 Medical Emergency - 911 St. Luke’s Roosevelt - (212) 523-4000 St. Claire’s Hospital - (212) 586-1500 Poison Control - (212) 340-4494 Associated Ambulance - (212) 809-5433 In a medical emergency, call the appropriate number above, and then alert the Building Management Office at (212) 221-7557 and the lobby desk at (212) 768-7284. We will hold an elevator ready to expedite the response team to your floor. Emergency Procedures: Fire and Life Safety All activities, systems and procedures in this area are designed to ensure that all SL Green properties are secure, safe, and free from hazardous conditions. For more information click here to view the Fire & Life Safety video. Fire If you Discover a Fire Pull the Fire Alarm Box. Call the Fire Department. Dial 911. Give the address and floor location of the fire, its severity and type. This information will be relayed to firefighters in route. Call the Security Desk at (212) 768-7284 then the Building Management Office at (212) 221-7557. Our Fire Brigade will take initial action and help firefighters when they arrive. Alert your Fire Warden. Tenant Fire Wardens have been trained in emergency response. Follow his or her instructions. If You Hear the Fire Alarm Remain calm. Close doors but do not lock them. Take only essential belongings with you. Follow instruction of your Fire Warden. You may be asked to inspect the area or help others. Proceed down the stairs to a re-entry level at least two floors below the fire. Keep to the right on the stairs to avoid firefighters who will be coming up the stairs on their right. Do not use the elevators. Elevators will automatically return to the lobby to await firefighters. Feel doors before opening them. Do not open any that are hot. If you are disabled, await help from your assigned Aid or wait near the stairwell doors. Fire Safety Director The Fire Safety Director organizes and trains a Fire Brigade composed of building staff and is responsible for their equipment and state of readiness. He or she is also responsible for overseeing designation and training of a Fire Warden for each floor and sufficient Deputy Fire Wardens for each tenant to meet Fire Department regulations. The Fire Safety Director maintains organization charts listing members of current tenant emergency teams. The Fire Department takes the establishment, training, and availability of Fire Wardens and Deputies very seriously. If the Fire Safety Director finds that an individual is neglecting the responsibilities outlined in the tenant’s emergency plan, he or she is required to inform Building Management, which will in turn inform the tenant. If the tenant fails to correct the situation, the Fire Department will be notified. Fire Brigade A Fire Brigade, consisting of building personnel, will usually be the first response team to arrive at the scene. If the fire is small and conditions do not pose an immediate personal threat, the Fire Brigade will confine or extinguish the fire using equipment carried with them. If the fire is too intense to contain, the Fire Brigade will control it from spreading by closing doors. Upon locating the fire, one member of the Fire Brigade will move to the floor below the fire to communicate to the Fire Command Station. Then, he or she will remain near the elevators to direct firefighters and inform them of conditions. Tenant Responsibilities Under New York fire code, tenants of high-rise office buildings must participate in emergency response plans and make responsible and dependable employees available for designation as Fire Warden, Deputy Fire Wardens, Searchers, and Aids to the Handicapped. An organization chart listing the names, location, and telephone numbers of the people so designated is to be supplied to the Fire Safety Director and kept current. Tenant Responsibilities (continued) Tenants are required to participate in semi Annual fire drills, evacuation and drills, as required under Local Law #5, and are required to provide necessary equipment for fire drills. All employees should be instructed that fire drills are not to be taken lightly and to cooperate with the instruction of Wardens assigned to their areas. Employees should be instructed to report all unusual odors indicating a possible fire to the Fire Warden or Deputy Fire Warden, but to pull the fire alarm box only if they detect an actual fire or smoke condition. All fires, no matter how small or quickly extinguished, must be reported. Primary responsibility for safety of employees rests with each tenant. It may be necessary to tailor the plan to suit your space and number of employees. Fire Drills All occupants of the building are required to participate in fire drills. However, occupants other than building service employees are not required to leave the floor or use exits during the drill. A written record of fire drills will be kept in the Fire Safety Plan for the building and maintained for three years. The Fire Warden in charge will be required to sign these records at the end of each scheduled drill. Fire Drills (continued) Fire drills will be announced via the public address system. The announcement will consist of a statement by the Fire Safety Director followed by appropriate tone signals. The Fire Warden in charge will be informed of the drill two weeks in advance. Upon hearing the signal, all Deputy Fire Wardens will alert their area occupants that a fire drill is in progress and advise them to proceed to their exit stairwells. They will report to their Fire Warden when their areas are clear. Male and female Searchers will proceed immediately to various rest rooms and other isolated areas to assure that everyone has heard, understands, and responds to the signal. When all areas are clear, Searchers will report to the Fire Warden. Aids to the Handicapped will assist disabled employees to the exit stairways and also report. The Fire Safety Director will observe the exercise and point out deficiencies. The drill will end after the Fire Safety Director makes a short announcement. Fire Wardens Fire Wardens are responsible for coordinating the evacuation of the entire floor, working through assistants each responsible for an assigned area. By signing in with building staff upon arrival each morning, Fire Wardens notify Building Management of their presence. If their signature is absent, a staff member will call the Tenant Company and request that an alternate Fire Warden be assigned for the day. Fire Warden Responsibilities – If the Alarm Sounds: Report to your Fire Warden Station. Fire Warden stations, located on each floor at each of the stairwells (east and west), are equipped with emergency telephones. Telephone the Fire Safety Director to determine the location of the fire. Usually only the fire floor and the floor above will relocate. If your floor is not involved, instruct Deputy Fire Wardens to inform people in their areas that they are not in danger. DO NOT EVACUATE unless directed to do so. If your floor encounters heavy smoke, contact the Fire Safety Director and tell him or her of your intent to evacuate and the route you will take. Do not tie up telephone lines unnecessarily during the emergency. Fire Warden - Additional Responsibilities Have an evacuation route clearly planned. Assist Deputy Fire Wardens in preparing evacuation plans for their assigned areas. Assign people to assist handicapped or disabled employees. Keep the Fire Safety Director informed of all people requiring or providing assistance. Identify weak points during fire drills. Discuss these with the Fire Safety Director and work with Deputy Fire Wardens to correct deficiencies. Maintain up-to-date organization charts of Deputy Fire Wardens, Searchers, and Aids. Report changes to the Fire Safety Director or Building Office. Instruct new Deputies, Searchers, and Aids in their responsibilities during drills or actual evacuations. Inspect your area periodically for safety. Make sure all flammable substances are stored in approved containers. Deputy Fire Warden Firms occupying larger quarters will assign one Deputy Warden for each 7,500 square feet of area. The primary duties of Deputy Wardens are to be familiar with safety procedures and routes, and to maintain order in the event of an evacuation. They are trained to assume Fire Warden responsibilities if necessary. During an evacuation, Deputy Wardens will direct traffic away from elevators unless otherwise instructed by the Fire Warden, Fire Safety Director, or Fire Department personnel. Prior to entering a stairwell, Deputy Wardens should feel the door for heat that would indicate a fire, and check for smoke. If the stairwell is unsafe, they will direct traffic to an alternate stairwell. Deputy Wardens will inspect their areas to verify that all personnel have relocated and report to the Fire Warden when the area is clear. Once relocated, the Deputy Warden will assemble and account for all people in his or her assigned area. Aids to the Handicapped Two fellow employees are assigned to assist any handicapped worker in relocating. Such Aids are officially assigned in advance and their names reported to the Fire Safety Director. Upon reaching their relocation destination, they will request that their Fire Warden notify the Fire Safety Director of the handicapped person’s presence. Floor Searchers Floor Searchers are assigned in pairs, male and female, and have responsibility for inspecting areas of the office and lobby space, which may contain people who cannot hear the alarm or may not be familiar with procedures. Upon hearing the fire alarm, Floor Searchers will inspect washrooms, storage areas, file rooms and other areas isolated from the main spaces of the office. They should make special note of persons with hearing impairments in their areas and assure that they have relocated. Once their areas are clear, Floor Searchers report to their Fire Wardens and accept any further assignment requested, such as directing traffic away from elevators. . Safety is Everyone's Concern Primary responsibility for safety of building occupants and compliance with fire codes rests with each tenant. Material in this manual is supplied as general information to help you meet requirements. It is not management’s intent to direct the tenant to adopt or use all or part of the given information, nor does management or ownership assume any liability in connection with all or part of the information, which may be used or adopted by the tenant. Should evacuation become necessary, the authority and responsibility rest with the local officials of government. Neither management nor ownership can assume responsibility for any consequences resulting from the decision to evacuate or not to evacuate. Emergency Procedures: Fire Prevention Sensible, fire-safe housekeeping can prevent fires or limit those that do occur. Do not allow unsafe conditions, such as cluttered offices and overburdened extension cords, to cause trouble. The following hazardous and unsafe conditions should be eliminated without delay. General Office Areas Are paper boxes used for storage? Are files, paper, or combustible materials piled on chairs, in corners or in open bookshelves? All are potential fire hazards. Are hazardous lightweight electrical cords or unsafe frayed electrical cords used in your area? Only heavy-duty extension cords should be used for office equipment, or any other kind of electrical appliance. Are outlets and extension cords in your area overloaded with more than one item such as electric typewriters and/or personal computers? Avoid putting more than one piece of office or other electrical equipment on an outlet or cord. Use only U.L. approved multiple outlet strips with fuses, or consider the installation or relocation of base building outlets. General Office Areas (continued) Is kitchen equipment in your area always unplugged when not in use? Kitchen equipment, such as hot plates, coffee pots, toaster ovens, etc., should never be left unattended when in use and should never be plugged in when not in use. Has the permanent installation of major electrical or computer equipment in your area been properly approved by the building staff? Are flammable liquids, such as turpentine, solvents, thinners, toners and ink, used in duplicating and reproduction equipment being handled properly? No office should have more than five gallons of such liquids on hand at one time, and such liquids must be kept in an approved safety container, tightly sealed, in an approved metal cabinet. Are No Smoking signs posted in areas where flammable liquids are used or stored? Is the No Smoking rule enforced? Are stored items placed at least 18 inches below the sprinklers? Telephone and Electrical Closets Telephone and electrical closets must not be used for storage and must be kept locked at all times. Any items found in a closet will be discarded. Storage and File Rooms Are items stored in paper boxes and stacked in corners and aisles creating a fire hazard in your area? Are all combustible materials such as paper, files, reports, and rolled plans kept in steel cabinets or closets when not in use? Are the doors and drawers kept closed at all times? Closed metal cabinets or files are required in file rooms, with more than 300 sq. ft. of space or more, unless the area is equipped with sprinklers. Are all combustible materials stored neatly and compactly? Compartmentalized metal racks are permissible in storage or file areas of less than 300 sq. ft. Are all flammable and combustible liquids properly stored in approved containers? Fire Extinguishing Equipment Each stairwell landing in Stairwell “W” from the lobby to the 40th floor and each stairwell landing in Stairwell “E” from the 15th floor to the 37th floor are equipped with a fire standpipe. Two fire extinguishers are available on each floor and are located near Stairwells “E” and “W”. Please familiarize yourself with the exact location of these extinguishers on your floor. This fire extinguishing equipment is intended for the protection of Building occupants in the event of a fire condition. It can be used to extinguish small fires or to contain a fire until the arrival of the Fire Department. However, building occupants should not attempt to use the equipment if by doing so they will expose themselves to personal danger or cause delays in the evacuation of the floor. Do not use water type fire extinguishers on electrical or liquid fires. It Takes Three Elements to Start a Fire: Oxygen, Heat, Fuel Fires in wood, textiles and other ordinary combustibles containing carbon materials: These are extinguished by cooling and quenching with water which wets down and prevents glowing embers from rekindling. Tri-Class dry chemical extinguishers are also effective on this kind of fire and achieve extinguishment by insulating and inhibiting the combustion reaction. Fires in gasoline, oil, grease, paint, or other liquids that gasify when heated: these are extinguished by smothering, cooling, and heat shielding. Dry chemical, Halon, and carbon dioxide are effective on this type of fire. Fires in live electrical equipment: These fires require a non-conducting extinguishing agent. A Halon or carbon dioxide extinguisher smothers the fire without damaging the equipment. Dry chemical is also effective. Fire Doors Fire Doors wedged or tied open, or with objects placed in front of them so that they cannot close, are rendered useless. To protect yourself and your fellow employees, make sure the doors on your floor are always kept closed. If you must evacuate your office during a fire emergency, make sure the last person closes the door without locking it. This will help to contain the fire until the arrival of the Fire Department. Flammable Liquid Storage Requirements Various types of liquids in normal office procedures, such as duplicating machine fluid, acetone, alcohol and cleaning solvents are highly flammable or combustible and can present a serious fire hazard if not handled properly. The storage of flammable liquids in a tenant area must be limited to five gallons kept in individual one gallon approved metal safety cans or one quart original plastic containers. In addition, these safety cans or containers must be stored in approved metal cabinets. All cans must be inspected regularly for leaks, and leaking cans must be replaced immediately. A flammable liquid storage must be clearly designated by Flammable Liquid and No Smoking signs. A flammable liquid storage area may not be located adjacent to exits or in pathways leading to exit facilities. Freight Elevator Lobbies Do not place trash, furniture, or mailbags in the freight elevator lobby. Emergency Procedures: Fire Safety Guide SL Green Realty Corp. is committed to the safety of all building occupants and provides this guide to ensure that all tenants understand the requirements for protecting themselves and their property, specifically: To recognize the basic causes of fire and take preventive action to eliminate them. To establish a method for systematic, safe and orderly evacuation of the occupants of 120 West 45th Street in case of fire or other emergency, to a safe area in the least possible time. To explain the proper use of available fire appliances provided at 120 West 45th Street for the controlling and extinguishing of fire and the safeguarding of human life. To provide proper continuing fire safety education for all occupants of 120 West 45th Street. This Fire Safety Guide covers the following topics: Tenant Requirements Fire Safety Team Requirements Fire Emergency Procedures Fire Drills Fire Safety Team Duties Information for Floor Wardens in Preparing for Fire Drills Fire Safety Housekeeping Checklist Fire Extinguishing Equipment Flammable Liquid Storage Requirements Freight Elevator Lobbies Fire Doors Tenant Emergency Information To ensure prompt evacuation of your office during a fire emergency it is essential that you familiarize yourself with the location of all stairway EXITS on your floor. The Floor Warden on your floor will assist you with this. The semi-annual fire drills held at 120 West 45th Street, will also familiarize you with the stairway locations. Each stairway at 120 West 45th Street is identified by an alphabet letter. A stairway identification sign is posted on the occupancy side of the stair door. In addition, a specially lighted EXIT sign is installed at the entrance to all stairways; “You Are Here” signs are located in the passenger elevator lobby on each floor. Tenant Requirements The specific requirements established by the New York City Fire Department specify, by law, that each tenant: Participate in the fire drill every six months. Identify responsible and dependable employees for designation as Floor Warden and Tenant Fire Safety Team members. Fire Safety Team Requirements The law requires each tenant to provide representatives from an office to participate on the Floor Fire Safety Team. This person or persons (depending on the size of the office) would report to the Floor Warden when the office is completely evacuated during a fire drill or actual fire emergency. Submit a list of the designated Fire Safety Team members for your floor to the Building Management Office. If there are any changes in your office, please advise the Building Management Office in writing immediately. Submit an up-to-date list of all physically challenged personnel and assign at least one Fire Safety Team Member to each physically challenged individual, whether it is permanent or temporary. Fire Emergency Procedures Evacuation is via stairway or as far away from the fire as possible, to at least two floors below the fire. Evacuation should be pursuant to the instructions over the public address system. Do not use elevators for the emergency evacuation of personnel from the fire floor. Personnel may not return to the fire area for any reason, until it has been declared safe by the responsible authorities. Fire Emergency Procedures (continued) To report a fire or smoke condition, immediately contact: Building Office and/or lobby desk. Pull handle on the pull station (located near each stairwell), which sends an alarm to the Fire Command Station and the New York City Fire Department. Notify your Floor Warden or Deputy. They will make certain that the fire is reported to the Fire Command Station and will begin to organize the evacuation of the floor, if applicable. The Floor Warden will also communicate with the Fire Command Station in the Lobby via the Floor Warden phone located in the center of the corridor. NOTE: THIS SYSTEM SHOULD ONLY BE USED TO REPORT EMERGENCIES SUCH AS FIRES; ALL OTHER NECESSARY COMMUNICATIONS TO THE POLICE, BUILDING MANAGEMENT OFFICE OR FIRE COMMAND STATION SHOULD BE MADE BY PHONE. Please remain calm and report as much factual information as possible on the location and nature of the fire. Depending on the emergency involved, we will activate the public address system located in the ceilings of the core corridor areas. Response to a Fire Report: The Fire Command Station will immediately notify the New York City Fire Department. The Fire Department will respond to the floor below the fire and approach the fire floor via a stairway. Evacuation Procedures: During a fire emergency, the public address system will be activated in offices on the floors, which must be evacuated. The emergency tone (siren-like) will be activated first. You should proceed to the corridor areas where specific instructions will be broadcast over the public address speakers. The last one out of an office should close the door without locking it. This will help confine fire. Do not call an elevator to the floor of the fire. You must use the stairways for evacuation; the stairways have been built with fire resistant materials for safe evacuation. Walk to the stairway or follow announcements over the public address system and by the floor warden and deputy fire wardens of your floor. Keep the conversation to a minimum. Do not push or run. Stay in line. Smoking is prohibited. Traffic on the stairway must head in the down direction only, staying to the right side, unless otherwise indicated by the Fire Safety Director, or other person in authority. Fire Drills The specific requirements established by the New York City Fire Department require that each tenant participate in a fire drill once every six months. The purpose of these periodic fire drills is to instruct occupants in how to safely evacuate their offices in the event of a fire. Several days prior to a fire drill, we will notify each tenant and the designated fire wardens and deputies of the location, date, and time of the drill. Immediately prior to the start of a drill, the public address system will be activated. The electric “alert” signal will be audible on each floor. This signal is the initial tenant alerting technique on the floors that must be evacuated; this will be followed by the evacuation tone. After hearing this signal, proceed to the corridor where specific instructions will be broadcast over the public address system. Keep conversation to a minimum so you can hear instructions. A member of the Fire Safety Team on your floor will also provide instructions. Do not hesitate to ask members of the Fire Safety Team on your floor any questions you may have regarding evacuation procedures. Fire Safety Team Duties General Duties: Learn your floor layout and the location of all exits, stairs, fire alarms, and the fire fighting equipment. Make sure all exit doors to stairwells are in the position shown on layout and are not obstructed, inoperable, or locked. Report any deficiencies. Instruct new employees about emergency evacuation procedures. Notify the Building Management Office if you have any physically challenged personnel in your office. Make specific provisions within your office for the evacuation of this person. Emergency Duties: Transmit the fire alarm to the Fire Command Station via the telephone or via the pull station located in the public corridor if you discover the fire. Elevators must not be used. Listen to the public address announcement concerning evacuation of the floor and the stairways to be used. In case of evacuation, direct all personnel to descend the fire stairwells to at least two floors below the fire floor. Be sure the entrance door to the office is closed when the last person has evacuated. Report to the Floor Warden when evacuation is completed. This information is extremely important in verifying that everyone has been evacuated. Floor Warden General Duties: Review the floor plan, including the location of all exits, stairs, fire alarms and fire fighting equipment. Make certain that every office on the floor is under the direction of an adequate number of deputy floor wardens with searchers. The Floor Warden can formulate an effective evacuation pattern for each office to primary and secondary exits. Make certain that all members of the Fire Safety Team are aware of their duties. Provide a way to identify Floor Wardens and other members of the team, such as hats during drills or evacuation. Keep Fire Safety Team Organization chart up-to-date and posted in an area visible to all employees. Make sure the floor is adequately staffed by the Tenant Fire Safety Team at all times. Make substitutions when necessary. Emergency Duties: In the event of a fire emergency, a Floor Warden shall: Make certain that an alarm has been transmitted via the pull station. Make certain that all Deputy Floor Warden(s) on their floor(s) have been informed of the fire and that all occupants on the floor are notified and proceed immediately to execute the Fire Safety Plan. Ensure that an occupant search is made of all rest rooms. Proceed to and remain at the Fire Warden Telephone in the corridor. From there, the Floor Warden will maintain communication with the Fire Command Station and receive, coordinate, and provide instructions. Supervise the evacuation of all occupants of the floor via stairway (with the assistance of the Deputy Floor Warden(s) to a safe area of refuge at least two floors below the fire floor. This includes the selection of exit stairs to be used and initiation of any action necessary to prevent panic. To ensure that all known occupants have been evacuated from the floor, use a checklist sheet indicating each Deputy Floor Warden and his/her areas of responsibility. Check off each Deputy Floor Warden as his/her office is evacuated. Deputy Floor Warden General Duties: As part of his/her normal assignment and day-to-day responsibilities, a Deputy Floor Warden shall: Assume the general duties of the Floor Warden when he/she is not on premises. Review the floor plan for his/her floor including the location of all the exits, stairs, fire alarms, and fire fighting equipment. Make daily inspection of all fire doors to exit stairs to ensure they are maintained in the closed position and that no doors are obstructed, inoperable or locked. Report any deficiencies found to the Floor Warden. Make certain that all members of the Fire Safety Team under his/her jurisdiction are aware of their duties. This includes arrangements for the evacuation of physically challenged persons. Instruct new employees in his/her office about emergency evacuation procedures. Make certain that the Fire Safety Team Organization Chart is up-to-date and posted in the hallway near the Manual Pull Box Report daily to the Floor Warden any absent members of the Fire Safety Team in his/her office. Emergency Duties: In the event of a fire emergency, a Deputy Floor Warden shall: Make certain that an alarm has been transmitted to the Fire Command Station. Make sure that the Floor Warden is notified of the fire incident. Be prepared to assume the Floor Warden’s emergency duties if called upon. Supervise the evacuation of his/her office. Dispatch male and female searchers to carrying out their assigned duties. Assemble all occupants of the office and direct them to the lobby area and listen for further instructions via public address system. Insure that when all occupants have left his/her office, the entrance door is closed, but not locked. Employees experiencing a high level of anxiety: Strong leadership is the best way to keep people under control. Practice your duties during the fire drill so that you will be comfortable in supplying the leadership required to conduct a safe evacuation. Uncooperative Employees: During an emergency, leave that person in the office. Go to the Floor Warden telephone and report the floor and location to the Fire Command Station. The Police/Fire Department will respond and evacuate the individual. Emergency Duties (continued): In the case of panicky or uncooperative employees, the Fire Safety Team should always remember that in this situation your job is to report the location of these individuals. Do not stay with them. If you stay with the individual you are putting yourself in danger without notifying the authorized response personnel. Non-Fire Evacuation Emergencies (power outages, etc.): Fire Safety Teams will be called on to direct the floor’s evacuation and report to the Fire Command Station Deputy Floor Warden when the floor is cleared (including mobility restricted individuals). Report conditions on the floor to assist the Floor Warden in the performance of his/her duties. Searchers’ Duties: Alert occupants of own immediate office, adjoining offices and rest room on the floor during a fire emergency or drill. In areas that cannot be entered, knock on door, and make certain the occupants know there is a drill or fire emergency. Information for Floor Warden in Preparing for Fire Drills Make the necessary Fire Safety Team assignment if not already completed. This assignment should be permanent. In order for Fire Safety Team members to become experienced in operating independently in preparation for an actual fire emergency a pre-drill meeting will not be held. At the end of the drill, all team members will meet with the Fire Safety Director in the corridor on a pre-determined floor to discuss the effectiveness of the drill. Since, on any given day, you will not know what team member is available during drills or actual emergencies (vacation, sick, etc.) every member assigned to search and evacuate areas must report back to you to verify that the floor has been evacuated. There will be at least one person reporting to you from every section assigned within large tenancies. If someone has not returned to you from a particular tenancy, then send someone out who has already reported in to verify the evacuation of that office. This reporting method is critical to the evacuation of the floor and should be understood by every team member. Information for Floor Warden in Preparing for Fire Drills (continued) The initial alert used for fire drills and actual fire emergencies will be the “attention” signal broadcast over the public address system. For anything other than drills, this signal will mean that a fire emergency exists, and evacuation of the floor may be necessary, however please listen for directions from the building Fire Safety Director. Visit each tenant a day or two before the drill to ensure that everyone knows their assignments and note any changes in your Fire Safety Team list. Give these changes to the Fire Safety Director on the day of the drill. Team members should report any lack of participation or cooperation during the drill. Note: Assignments Necessary Coverage for all stairs and elevator lobby. Searchers to evacuate every office and rest room. Emergency Procedures: Flooding If possible, remove all desktop items and close file drawers to limit damage. Building Management will turn off the water source and shut down electrical power as required. Emergency Procedures: Medical Emergency Do not move the person. If necessary, administer first aid. Call Paramedics. Dial 911. Tell them your floor and suite number. Call Building Management. Dial (212) 221-7557. Outside normal business hours, your call will be rerouted to the lobby desk, which is staffed twenty-four hours a day. We will hold an elevator ready for the paramedic team. If a private physician has been called, let us know and we will escort the doctor to your office. Post one person at the elevator to lead the medical team to the person in distress. The building is equipped with an Automatic Electronic Defibrillator (AED) for emergencies involving cardiac arrest. The unit is located in the lobby. Heart Attack If it appears that an employee or a visitor is having a heart attack CALL 911, then contact the lobby desk attendant. Emergency Procedures: Power Failure If normal power fails, emergency back-up batteries will automatically provide electricity to some light fixtures in hallways and stairwells, as well as powering life safety and communications systems. If a power failure appears to be extended, tenants will be informed by telephone or the public address system. The Fire Safety Director will issue instructions. Emergency Procedures: Severe Weather When severe weather conditions become apparent, the U.S. Weather Bureau describes conditions by two (2) classifications, a Watch or a Warning. This applies to the reporting of severe thunderstorms, the approach of weather conditions favoring the formation of tornadoes, a hurricane condition, a winter storm condition, etc. A Watch becomes effective when atmospheric conditions are right to produce the particular weather phenomenon. A Warning means that the weather condition has been spotted and prompt action must be taken for safety. Except in very rare circumstances, the decision to evacuate the building based on the above weather reports will not be made by Building Management, but rather by each Tenant Company. However, in the event these conditions do exist, the following guidelines should be kept in mind: Move away from outside windows. If the windows in your offices are supplied with blinds, close the blinds (this will provide protection from broken glass). Do not panic. If evacuated, lock all desk drawers and take all items of value with you. If evacuated, use a route that is in the building interior and stay away from large expanses of glass and windows. Use the stairwells rather than the elevators. If evacuated, do not return to your office until advised to do so. Emergency Procedures: Stairs Stairwells are for emergency use and are not intended to accommodate daily travel between floors. As a security measure, stairwell doors cannot be opened from the stairwell side except on every fourth floor. The re-entry floor can be opened either at all times or secured by a fail-safe system that will open the door upon the receipt of an alarm. All floors have audible alarms. Please do not hold stairwell doors open or prop objects in the door to keep it open. Doing so upsets the balance of the air control and defeats a major security and fire protection system. Emergency Procedures: Toxic Hazards If there is a toxic spill or exposure, immediately get to an area where you are not exposed and call 9-1-1. Give building address, floor and phone number, and also what type of spill. Take action to contain the hazard; close doors behind you, and always follow all safety procedures when working with toxic materials. Introduction: Welcome Welcome to 120 West 45th Street! This manual is designed to act as a quick reference to policies and services, which are more fully detailed in your lease. It contains phone numbers, addresses, and brief outlines of the subjects most likely to concern you during your tenancy. It also outlines safety systems, actions that will be taken by the building staff, and your own responsibilities during an emergency. Please take a few minutes to familiarize yourself with its contents and layout. We want your working day at 120 West 45th Street to be pleasant, productive, and safe. If you have requests or suggestions about how we can serve you better, please let us know. Introduction: About SL Green SL Green Realty Corp. (the "Company") was formed on August 20, 1997 to continue the commercial real estate business of SL Green Properties, Inc., founded in 1980 by Stephen L. Green, our current Chairman. For more than 20 years, SL Green has been engaged in the business of owning, managing, leasing, acquiring and repositioning office properties in Manhattan. The Company's investment focus is to create value through the acquisition, redevelopment and repositioning of Manhattan office properties and re-leasing and managing these properties for maximum cash flow. Looking forward, SL Green Realty Corp. will continue its opportunistic investment philosophy through three established business lines: wholly owned property investments, co-ownership in properties with institutional partners and structured finance investments. This three-legged investment strategy will allow SL Green to balance the components of its portfolio to take advantage of each stage in the business cycle. Today, the Company is the only fully integrated, self-managed, self administered Real Estate Investment Trust (REIT) exclusively focused on owning and operating office buildings in Manhattan. SL Green is a pure play for investors to own a piece of New York. The Portfolio consists of interests in 29 office properties, aggregating 18.4 million square feet. Introduction: About 120 West 45th Street Click here to download a complete Building Information Sheet. Introduction: Operation Instructions Navigation You move through The Electronic Tenant® Handbook just as you would a traditional internet site. After clicking anywhere on the main page, there is a Table of Contents that provides links to various Chapters. Upon entering a Chapter, links to specific information are provided in Sub-Sections. You may return to the Table of Contents or Chapter Overview by clicking the appropriate link on every page. Special Features This Electronic Tenant® Handbook has special features, such as a Forms section that contains a number of downloadable and printable administrative forms. In order to be able use these features, you must have Adobe Acrobat Reader installed on your computer. This software is free and easy to use. To obtain the software for free, click here. Updates The Electronic Tenant® Handbook is updated on a regular basis. Please be sure to continuously check back for updates and new information. In order to keep you informed about your property’s operations, we have included a monthly Building Calendar and Announcement Board. Here, you will find information regarding scheduled maintenance and events taking place at 120 West 45th Street. If you have trouble accessing the Electronic Tenant® Handbook or need assistance, please e-mail or call the property management office. Policies and Procedures: Moving Policy All move in/move outs must be conducted according to the following requirements Insurance Your moving company will need to be insured according to the current building requirements before moving operations can begin. It will be your responsibility to furnish the building with this information. Moving Company Your moving company should be familiar with the moving operations in high-rise, Class A Buildings. The mover will be required to protect all building common area hallway walls, corners, doors and floors as directed by the building in order to protect against damage. It is necessary for you to identify your moving company to the building at least one week prior to the move and provide the name and telephone number of the moving company’s contact. Moving Schedule A moving schedule must be provided to the building at least a week in advance. All moves must be performed after-hours and can only be conducted between the hours of 6 PM and 12 Midnight. This means that the moving trucks must be fully packed and off the premises and out of the neighborhood by 12 Midnight. The reason for this is to avoid disturbing the neighboring residential properties. Policies and Procedures: Smoking 120 West 45th Street maintains a no smoking policy throughout the building including all common areas, lobby, rest rooms, stairwells and elevators. Please do not smoke at building entrances. Policies and Procedures: Tenant Improvement Work Office suites are ordinarily built to suit the needs of the tenant prior to move-in. Should your needs change, requiring alteration of your space, please observe the following rules: If the remodeling is decorative only (e.g. painting, recarpeting or rearrangement of temporary office partitions), and does not involve significant alterations, please notify the Building Office for a list of qualified vendors who can perform these services for you. If you prefer to use your own vendor, please be aware that the company must be a union organization and all proper insurance must be in place with the building office before the work may commence inside of your space. Contact the Building Office for Certificate of Insurance criteria. More extensive remodeling, including alterations of mechanical systems or permanent walls, must comply with provisions of your lease and are subject to advance approval by the Building Manager. Permission is specifically required for boring or cutting into walls or floors for plumbing, electrical or any other purposes. Even if you are simply repainting your office, you must contact the Building Office to ensure that the company’s Certificate of Insurance is on hand or correct and then arrangements must be made to shut off the ventilation system if necessary and/or the building’s fire alarm system, which can often be triggered by the fumes of spray painting and even dust particles flying inside of the space. As mentioned earlier, the building can provide you with a listing of contractors who are already approved to work in the building. These vendors have been subject to credit checks, have no outstanding liens against the property, are union shops and are familiar with the building rules and regulations of a Class-A commercial office building. We also have Certificates of Insurance already on hand in the Building Office. Always remember, whenever freight reservations are necessary, call the Building Office for reservations or verification of the times it may be used.
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