Alexis Garcia
Alexis Garcia 1640 N. Zaragoza Rd. Apt. 638 El Paso, TX 79936 (915) 820-8378 Objective To bring to your organization avidity, commitment, responsibility, and good work ethic, combined with an ambition to utilize my skills obtained through experience. Service Profile Keeping composure in stressful situations. A pleasing and presentable personality with the team work, leadership and result oriented qualities. Ability to work under pressure. Adept to handling confrontational situations, resolving them appropriately History of outstanding and energetic behavior, clean, polite, and positive communication with guests. Self-motivated; able to set effective priorities to achieve immediate and long-term goals and meet operational deadlines. Fluent in English and Spanish Experience Doubletree by Hilton 600 N. El Paso St. El Paso, TX 79901 (915)532-8733 02/2014-Present Hotel Night Auditor Put together reports of hotel taxes Handle all situations with guests banks and handled all method of payments Handle reports on the distribution of money brought in to the hotel by the restaurant, banquets, and bar Hilton Garden Inn Airport 6650 Gateway Blvd. E El Paso, TX 79915 (915)772-4722 12/2011-11/2013 Sales and Marketing Internship Cold Calling Email Blasting Made flyers at targeted audiences Made appointments for director of sales Runner Copies and any other task to assist director of sales Front Office Supervisor/ Night Auditor Overseeing that everything at the front desk is working accordingly Responding to guest emails Process and put together reports from hotel, bar, and restaurant to send to corporate. Put together reports of hotel taxes GuestHouse Suites 1940 Airway Blvd. El Paso, TX 79925 (915)722-0395 8/2011-12/02/11 Hotel Night Auditor Brought positive attitude and atmosphere while greeting guests in a helpful and polite manner Handled all hotel reports on housekeeping, rooms, check ins and outs, and revenue Prepared daily, monthly and yearly balance sheets for auditing purposes Handle all types of payments (cash/credit) Worked under no supervision PetSmart Pet Hotel 12960 Park Central San Antonio, TX 78216 (210)545-6875 8/2010-11/2010 Pet Hotel Pet Care Specialist Viewed guest files for specific instructions on feedings and care giving Prepared specific instructions for graveyard shift or next shift Worked with a great variety of dogs and cats from large dogs such as the Great Pyrenees, Great Dane, Afghan, and the Alaskan malamute to bull breeds such as the Pit Bull and the Stafford Bull. Cared for animals, cleaned cages, exercised the animals, provided food , observed for signs of illness, bathe and dried, swept and moped , general cleaning of entire pet hotel, made sure outside hotel is clean, gave animals with needs their medicines. Worked under no supervision . Americas High School 1201 Pellicano Dr. El Paso, TX 79936 (915) 937-2800 Graduated: 2010 Education El Paso Community College 9050 Viscount Blvd. El Paso, TX 79925 (915) 831-3722 Spring of 2011 to Fall 2012 University of Texas at El Paso 500 West University Ave. El Paso, TX 79968 (915)747-5000 Spring 2013- present References Ivonne Gastelum Regional Sales Texas Western Hospitality (915)892-0969 Rose Martinez Hilton Garden Inn 6650 Gateway Blvd E. El Paso, TX 79915 706-662-1067 Leslie Martinez Hilton Garden Inn 6650 Gateway Blvd. E El Paso, TX 79915 (915)240-0149 Misha Blanco DoubleTree by Hilton 600 N. El Paso St. El Paso, TX 79901 (915)532-8733 Gilbert Mendias Fred Loya Insurance 351 Roslyn Dr. Horizon City, TX 79928 (915) 329-5448
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