SELECT CLIENTELE Aakash Hospital Chennai ABC Hospital Trichy Adyar P M Hospitals Chennai Amala Cancer Hospital Thrissur Anand Hospital Chennai. Apollo Hospital Madurai Apollo K.H. Hospital Vellore Apollo Specialty Hospital Chennai Apollo Victor Hospital Goa Appasamy Hospitals Chennai Asirvatham Hospital Madurai B.M. Hospitals Chennai Bangalore Hospital Bangalore Belleview Hospital Kolkata Bethel Hospital Coimbatore Bombay Hospitals, Mumbai, Indore BW Lions Eye Hospital Bangalore Cancer Institute Adyar ( WIA ) Caritas Hospital Kottayam CHILDS Trust Hospital Chennai CHL Hospitals Indore Choithram Hospital Indore CIGMA Instit Of Med Sciences Aurangabad Continental Hospital Hyderabad Co-operative Hospital Irinjalakuda Criticare Multi Specialty Hospital Mumbai Devados Multispeciality Hospital Madurai Devi Eye Hospital (2 Nos.)Bangalore Dhanalakshmi Hospitals Kannur Dharan Hospital Salem Dr. V. Seshiah Diabetes Centre Chennai Dr. Zamindar's Eye Care Centre Bangalore Dr.Mehta's Hospitals Pvt LtdChennai Dr.Ramesh Cardiac Hospital Guntur Elite Mission Hospital Thrissur EMS Memorial Hospital Malappuram Father Muller Med College Hospital Mangalore Firm Hospitals Chennai Gunam Super Specialty Hospital Hosur Hariharan Diabetes Centre Chennai Holy Cross Hospital Kottiyam Indira Gandhi Instit of Child Health Bangalore Indo American Cancer Hospital Hyderabad Institute of Neurosciences Kolkata Isha Hospital Vadodara ISIS Group of Hospitals Bangalore K.M.Multispeciality Hospital Chennai Kalari Kovilakkom Kollemkode Kalari Rasayanam Kollam Kalinga Hospitals Ltd Bhubaneswar Kamalnayan Bajaj Hospital Aurangabad Kamlakar Hospital Rajmundry Karnataka Cancer Hospital Bangalore Kavery Medical CentreTrichy Kerala Govt Hospitals (19 Nos.)Kerala Kerala Institute of Medical Sciences Trivandrum KIMS Bolinneni Hospital Rajmundry KIMS Hospital Kondapur KLE Medical College Hospital Belgaum Kottakal Arya VaidyasalaKottakal Little Flower Hospital & Research Centre Angamaly LN Medical College & JK Hospital Bhopal Lotus Hospital Erode M R Hospital, Chennai M.V Hospital for Diabetes Chennai Maharashtra Govt. Hospitals (51 Nos.) MaharashtraMallya Hospital Bangalore Manu HospitalnCoimbatore Manwatkar Hospital Chandrapur MES Medical College Hospital Perintalmanna Metropolitan Hospital Thrissur MIOT Hospitals Chennai MMC Hospital, Assam Guwahati Morris Mathias Hospital Nagercoil Mother Hospital Thrissur Moulana Hospital Perinthalmana MS Ramaiah Medical College Bangalore Muthoot Medical Centre Kozhencherry MVJ Medical College Hospital Bangalore Narayana Super Specialty Hospital Bangalore Nathan Superspeciality Hospital Salem National Neurosciences Centre Kolkata Neuro FoundationSalem New Hope Hospital Chennai Parvathy Hospital Chennai Peerless Hospital Kolkata Pradnya Nethralaya Bangalore Prashanth Hospital Chennai Priyamvada Birla Eye Hospital Kolkata PRS Hospital Trivandrum Pushpagiri Hospital Tiruvalla PVS Hospital Calicut Radhatri Nethralaya Chennai Raja Rajeswari Med College Hospital Bangalore Regional Cancer Centre Trivandrum S. S. Instit of Medical Sciences Davangere Sankara Nethralaya Chennai Santosh Hospital Bangalore Sat Kaival Hospital & IVF Centre Anand Sir Ivan Stedeford Hospital (TI Group) Chennai Sooriya Hospitals Chennai Sri Jayadeva Institute of Cardiology Bangalore Sri Narayani Hospital Vellore St. Philomena's Hospital Bangalore Sun Medical Centre (Trichur Heart) Trichur Thirumalai Eye Hospital Bangalore Thiruvalla Medical Mission Thiruvalla Tirumala Superspeciality Hospitals Vizianagaram TN Govt. District Hospitals (12 Nos.) TN Govt. PHCs (48 Nos.) Trinity Eye Hospital Palakkad Udhi Eye Hospitals Chennai Vaidyaratnam Oushadhasala Thrissur Vijaya Hospital Group Chennai Vinayaka Medical Mission Karaikal West Bengal Govt Hospitals (5 Nos.) West Fort Hitech Hospital Thrissur Xcellent Care Hospital Chennai Hospital Management& Quality Improvement Consultants Hospital Project Consultancy compliance. Layout planning and design for Patient Friendly and ACCREDITATIONS & CERTIFICATIONS Project feasibility, Market viability studies, Facility & Equipment Planning. National Registration Board For Personnel & Training CONTACT US Quality Improvement & Accreditation Services ACME is the only Health care Quality Consultancy in South India accredited by the Quality Council of India of the Government of India Chennai F-159, 5th Street, Anna Nagar East Chennai - 600 102. Tamil Nadu Phone : + 91 - 44 - 2626 6703 / 04 / 05 Fax : + 91 - 44 - 2626 6447 E-Mail : [email protected] Contact Person: Mr.Kannan Mobile : +91 9176661041 Mumbai A-304, Progressive Sea longe Plot No- 44-45, Sector 15, CBD Belapur Navi Mumbai -400 614 Mobile : 9710401761 E Mail : [email protected] Contact Person: Mr.Suresh Shenoy NABH, NABL, JCI, ISO 9001, AHPI Standards Compliance for Large & Small Hospitals, Day Care Centres, Blood Banks, Ayurveda Hospitals Medical Imaging Centres and Clinical laboratories Kerala Asha Padmam, KeralaVarma College Road Kanattukara., Thrissur - 680 003 Phone:+ 0487-2383970 / 71 Mobile : +91 9633276757 E-Mail: [email protected] Contact Person : Mr. Haridas Menon Making Hospitals Patient Friendly - Consulting Assistance Through planning and design, Patient Friendly Audits, Independent Patient Satisfaction Surveys, Consulting support ACME PULSE - Patient Satisfaction Surveys Third Party Independent Patient Satisfaction Surveys and Audits Hospital Rating and Grading for Insurers, Corporates, Government Agencies, Industry Bench marking, Public Surveys Karnataka & Andhra Pradesh Fr.F-02,"SUMUKHA ENCLAVE" 5th Cross,1st Main,5th Stage, B E M L Layout 2nd Phase Rajarajeshwari Nagar, Bangalore-560 098 Mobile : 9448884514 E-Mail : [email protected] Contact Person : Mr. B.H.Balaji Call us any time at our Toll free Number 1800-425-2430 for a response to your query within 24 hours ACME STARS - Staff Training And Recruitment Solutions This program assists hospitals in Recruiting and Retaining the Right staff for all Clinical & Administrative functions. Hospital Management Solutions PROFILE ACME Consulting, established at Chennai in 1996, by the late Mr. P. Siva Sankaran and Mr. B.G.Menon to provide advisory services in AHPI PATIENT SAFETY & PATIENT FRIENDLY STANDARDS the area of quality improvement. Later collaborated with global healthcare major Thomsun Consulting to focus on the Patient friendliness and safety have become one of the most important factors in Presently the leading Healthcare Consultancy in India with over 350 Private and Government Hospitals across the country as Clients. The only QCI approved NABH Consultancy in South India. ACME is today assisting 7 States in improving the Healthcare delivery and concerns all stakeholders. ACME has been selected as the Technical Support Partner by the Association of Healthcare Providers (India) to help hospitals with these standards which will soon become one of the most healthcare quality in their District Hospitals and Primary Health Centres. important requirements for the healthcare delivery systems in India. Today with our expertise we offer to you complete end to end solutions, including Hospital Project Consultancy, Hospital The Patient Safety Standards are intended to be used by the vast majority of the Healthcare Providers to establish a basic patient safety framework to provide essential healthcare services to the community. The Patient Friendly Standards will help the hospital ensure that all the staff work towards providing a warm and personal touch to their patients and their relatives. It is the duty of every HOSPITAL PROJECT CONSULTANCY hospital to achieve this very important goal while being ethical, honest and trust worthy. We assist new Hospitals to be set up in full compliance with the NABH and with the best clinical and non clinical practices. Our team today comprises Hospital trained Project Managers, Architects, Planners, Equipment Specialists and HR Professionals. We are presently assisting new upcoming Hospitals in Chennai, Mumbai ACME PULSE - India’s First Third Party Patient Satisfaction Survey Program Patient Satisfaction Surveys are recommended by NBQP & QCI to measure the success of implementation of NABH. 1. Market Feasibility Studies: We conduct market feasibility studies for establishing Hospitals. 2. Project Report: Preparation of Detailed Project Report (DPR) based on the approved concept. Infrastructure development plan, Human ACME PULSE is the only approved model by QCI for this purpose. In-house Surveys and Patient feedback systems rarely give a true insight into the perception of your patients. Worldwide it has been proved more reliable and objective to rely on a professional Third Party Agency to carry out such Surveys. 3. Detailed Architectural Services Conceptual Drawings based on your requirements of specialties, plot size and layout, Interior design of OT, OPD, wards, lobbies and other waiting areas, Essential Features of ACME PULSE: 1. Reliable results you can trust. 2. Actionable results, with focus on improvement. drawings for work to proceed and Design of services including Electrical, Plumbing, HVAC. QUALITY ACCREDITATIONS & CERTIFICATIONS ACME has continued to maintain its leadership position in the Healthcare Quality segment by being 3. Data integrity and security. 4. Critical issues highlighted for immediate response. 5. Areas for improvement, with appropriate steps for corrective action. 6. Patient comments and their suggestions captured effectively. selected for 3 years, as the highest technically rated Consulting Organization in the country by the National Health Systems Resource Centre (NHSRC), the technical wing of National Rural Health ACME STARS - Staff Training and Recruitment Solutions Mission (NRHM), Ministry of Health, Government of India Senior Team Members NABH for Hospitals, Clinics, Blood Banks, Imaging Centres and Ayurveda Hospitals ACME assists hospitals successfully, to strive for the highest Healthcare Quality Suresh Shenoy, Vice President Standard in India developed by the Quality Council of India on par with in topics including NABH Awareness, Internal Audits, Infection Control and Safety and Soft skill development International Accreditations and accepted by ISQUa. ACME today has over Devasri Chatterjee, Regional Head, Mumbai Reema Saha, Product Manager-ACME PULSE Nandini Dutta, Senior Consultant Anjana Menon, Senior Consultant K. Sukumaran, Regional Manager, Kerala 75 clients with whom we have worked on the NABH supported by the largest in house team of quality experts in India. HOSPITAL MANAGEMENT NABH Entry Level Standards for Hospitals ACME’s expertise gathered over 17 years of work in Healthcare has helped it offer total customized solutions The new Hospital Quality Pre-Accreditation Entry Level Standards from NABH for hospitals to compete with the world’s best. We help to has been launched with major contributions from Private and Government Insurers like Rajiv Arogyasri, RSBY, RGJAY, Suvarna Arogya Suraksha Trust, Improve organization’s ability to deliver good quality healthcare. Improve organization’s ability to increase patient volume and improve revenue. Karnataka, Vajpayee Arogyasri, CM's Comprehensive Health Insurance V. Surendran, Senior Consultant Leena Sivaprakasam, Senior consultant Dr. Vivek Gopal, Senior Consultant Scheme-Tamil Nadu, Arogyasri Health Trust and United India Insurance. Set to Our scope of services include be the new empanelment criteria by all Insurers. ACME's trained team of NABH Experts can help Hospitals who have found the full NABH Accreditation providing services to meet the needs of patients by the use of Lean Management techniques. 2. Working in collaboration with all the Stakeholders of the Hospital. Dr. Sangeetha Kamatchi, Senior Consultant 3. Recruitment and training of the right staffs for you. NABL Accreditation for Medical Laboratories National Accreditation Board for Testing & Calibration Laboratories (NABL), Mohammed Niyam, Senior Consultant 4. Applying the principles of Total Quality Management and 5S effectively, the basic principle also by the QCI, is an Accreditation for Laboratories suitable for India. ACME has helped leading labs across India to achieve the NABL. Dr. Sree Lakshmi, Consultant B.H. Balaji, Regional Head, AP & Karnataka Haridas Menon, Senior Manager Kshititi Nagarkar, Principal Architect JCI Accreditation for Hospitals ACME's team of healthcare experts are now trained for helping your hospital strive for the very prestigious Joint Commission International (JCI) Accreditation which puts your hospital in an elite group. Today there are less than 25 hospitals across the country which are JCI Accredited. Your Partner to the Future
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