All In Selling Sell Your Way to Fame & Fortune with Subliminal Intercourse Charles Henderson PhD www.allinselling.com The author, failing at sales, discovered and learned to make persuasive subliminal intercourse (PSI) work for him. He then went on to break national sales records. PSI control is the secret that allows mediocre CEOs to make millions, unskilled politicians to get re-elected over and over, and untalented people to win fame and fortune. If it can do that for people of limited talent and merit, imagine what it can do for you. All in Selling tells you everything you need to know to make your subliminal intercourse persuasive. You don't have to change your personality or con anyone. Just do some mental exercises. You can do most of them in bed. The rest can be done at your desk. Copyright © 2015 Charles E. “Chuck” Henderson PhD All rights reserved. No part of this book may be reproduced in any manner whatsoever, or stored in any information storage system, without the prior written consent of the publisher or the author, except in the case of brief quotations with proper reference, embodied in critical articles and reviews. Cover and interior design: Copyright © 2015 Charles E. Henderson. All rights reserved. Images and artwork: Copyright © 2015 Charles E. Henderson. All rights reserved. All quotations remain the intellectual property of their respective originators. All use of quotations is done under the fair use copyright principle. Disclaimer: This publication is sold with the understanding that the author is not engaged in rendering psychological, medical, or other professional services. If expert assistance or counseling is needed, the services of a competent professional should be sought. www.allinselling.com Table of Contents All In Selling Chapter 1: The Secret Force in Every Sale Chapter 2: The Number One Reason Sales are Lost Chapter 3 Open Your Mind and Close the Sale Chapter 4 Subconscious Dynamics Chapter 5 Markers, Pheromones, and Sign Reading Chapter 6 Subconscious Interrogation Chapter 7 Remove Income Limits Chapter 8 Get Your Sell On Chapter 9 The Silent Whisper Chapter 10 21-Day PSI Conditioning Plan About the Author 1 The Secret Force in Every Sale A professional gambler named Perry taught me my first lessons in selling when I was ten years old. I was the shoe shine boy in a one-chair barber shop in a one-horse town in the Oklahoma Panhandle. Those lessons from Perry started me on a course that would eventually lead me to discover a profound secret about persuasion that in turn led me to set national sales records in three different areas of sales. My records in two of those areas are still unbroken. More about Perry’s lessons later. For now let’s skip forward a few decades to a time when I had retired from sales and my glory days of breaking sales records and big time earnings were behind me. I had, at the time to which we are fast forwarding, finally achieved my life-long aspirations and become a college professor and research scientist. One Saturday I was presenting a public seminar in Denver, Colorado. It was one of the non-academic, almost-pro bono affairs I conducted regularly for adult townies in the auditorium of the Museum of Natural History in City Park. The topics were always related to mental health or personal development of one sort or another. This particular Saturday’s topic happened to be on how to improve yourself and your life with selfhypnosis. One of the attendees was a guy named Russ. At the end of the seminar he came up to the front of the auditorium to talk to me. I learned that he had just turned 50, his business had gone into bankruptcy, his wife had left him, and he could not find a job. He was understandably concerned about his current and future welfare and was desperately searching for something to turn his life around. He had come to the seminar that day looking for solutions. I could identify with Russ. Been there, done that, as the saying goes. He reminded me of myself when I was desperately down and out. Except in my case it had been at a much younger age. The fact is, I was in dire straights much of my young adult life. It didn't have to be that way. I could have sold out, settled for a boring, mundane nine-to-five job, and spent the rest of my life in quiet desperation, too busy working for a meager salary to ever make any real money. That, however, did not fit into my rather grandiose and totally unrealistic plan, which was to go to college, get my doctorate, and be a scientist and college professor. To say that that was an unrealistic goal for a kid like me is an understatement, to say the least. First of all, my family was poor and had absolutely no way to help me pay for all that education. In addition, there were no role models in my family to show me how an educated guy should look and act. Most of my relatives had not even finished high school or graduated from college with any kind of degree, much less an advanced degree like a doctorate. Aside: Come to think of it, I don’t believe there was anyone in my little home town (population less than a thousand) who had a doctorate. At least no one I knew of. Back then even a bachelors degree was somewhat rare and enough to earn its holder the sobriquet of Smarty Pants, a/k/a Too Good Fer ’is Own Kind. This is important because studies have shown that having no visible role model for what you want to become makes it much harder to get there. Keep this in mind when it comes to your own goals. Fortunately I will show you how to overcome that, as I did. So it was going to take money, money I would have to earn myself, to achieve my goals. The solution to this problem came from something my dad said to me when I was about eight years old. “Son,” he had said to me, “go be a salesman. Salesmen name their own hours and really rake in the dough.” Perfect! If I could “name my own hours” I could work around an academic schedule. At that time I did not know why my hours would need names but I was confident it meant I could set my own work schedule. And I sure got the part about raking in the dough. That would give me the flexibility I would need to be in school and pay my way. (Luckily for me this was before the advent of the debt penury that students today have to go into to make it through college.) Sales it would be, then. I would be a salesman to pay my way through college and become a scientist and professor. Life was going to be just grand! Later, after I had graduated from high school and was ready to implement my plan, a problem arose. It seemed I didn’t have what it took to be a salesman. I tried several areas of selling but no matter what it was I was trying to sell, and no matter how hard I tried to learn how to do it, I just was not much good at it. And that is how I had become so down and out in my early years. Down and out and stuck! I was too stubborn and had too much false pride to give up, even though I was just barely making a living as a poor excuse of a salesman. Then one night I had a strange dream that involved horses. (I will tell you more about this important dream later.) This dream led me to an insight which was the beginning of a complete turn-around for me. Following that dream I began a personal transition that made me a better salesman. Slowly but gradually I moved up the sales skill hierarchy. With continued improvement in my sales ability I reached a point at which things were going pretty well for me. I decided to delay going to college for awhile so I could catch up with all the income I had not made. My intentions were good but I just could not help myself. That delay turned into several years. Making a lot of money will do that to you. But eventually I did quit selling, got my education, and became a scientist and college professor. I also discovered I loved doing scientific research so I spent a lot of time investigating the methods I had used (and had only poorly understood) to become such a successful salesman. The methods I developed for myself worked magnificently! (They were based on the insight from my dream about horses.) But for the most part they only worked for me. It was not until much later – after I had become a doctor and researched the methods that had worked so well for me – that I was able to adequately teach anyone else how to do it. I had a basic idea of what was working for me, but not enough understanding of the fundamental dynamics to be able to teach it to anyone else. When I changed my career from sales to academic and clinical work I was able to approach the question scientifically. My research cleared up much of the mystery. It allowed me to gain a much better handle on the mechanics of what had worked so well for me in sales. That brings us back to the Saturday seminar when I first met Russ. At that time I had been compiling all my relevant research papers with a view to writing a manual on how to do what I now call All In Selling. I had a rough manuscript which, although it was a mess by publication standards, it had a lot of information in it. By this time I had been conducting my sales-related research for years with the help of literally thousands of research subjects composed of students and adult volunteers from the surrounding community. There were lots of success stories of students and research volunteers – young and old from all walks of life – who had been able to prosper using my methods. But those people had had access to me in class, in a lab, or at the clinic. Would it be possible for someone like Russ to do it on his own, without me looking over his shoulder all the way? I figured it was time to find out. I offered Russ a copy of my rough draft with the clear understanding that although he could call me occasionally if he needed to, he would have to do it mostly himself. Like I said, this was a bit of a gamble, despite all those great success stories of people who had taken part in my research. Their successes were not just from sales but from all kinds of different areas of application. But they had always been either college students of mine or volunteers in my research, people who could contact me anytime and to whom I could provide input and correctional guidance when needed. Russ would not have that. He would for the most part have to find his own way with the instructions and information in my still-rough draft of a manuscript. My biggest concern was that he would somehow end up worse off, if for no other reason than that he would have wasted his time and got his hopes up only to be let down. He had already had enough bad breaks without my giving him an experience like that. I knew in reality I was really the one at risk. If Russ could not work it out on his own, I would have no choice but to “take him on” in order to get him on track. It turned out that my concern was for naught. To my surprise and delight Russ took to my methods like a duck takes to water, as they say. Within six months he had started a catering business on a shoestring and was already doing well. His business continued to grow and prosper and within a few years he had enlarged his operations into several neighboring states and was becoming quite wealthy. Every year on the anniversary of that seminar he calls or sends me a note to thank me. Let’s back up a moment and address a question that might have occurred to you. Why, once I had become such a successful salesman making all that money, did I give it up and go into something entirely different? That is a legitimate question and you may already know the answer. Sometimes a dream is more important than money. From the outset my dream was to become a doctor. I put it off a long time, having fun and making a lot of money. But once the challenge was gone, and it was not that much fun anymore, I knew it was time to get on with my original plan. And the challenge definitely was gone. There are probably very few activities in life that do not become boring if they are repeated often enough and long enough. Even though I had a phenomenally high closing rate, and it didn’t seem to make much difference what I said or did (within reason, of course), every day came to look like every other day. Don't get me wrong. I never stopped appreciating how well things were going for me. But they were the same things, day after day. Most of the time it seemed that prospects were determined to buy something from me. I often suspected that it would not have made much difference what I was selling, they would buy it. When I “had my sell on,” as I used to say, it was as if I could do no wrong. Here is an example from when I was first beginning to get my sell on. One snowy day in Alexandria, Virginia, I knocked on a door cold turkey. A woman answered and within a couple of minutes I was inside the door, standing in the hallway talking to her about the pre-need cemetery lots I was selling. Her husband appeared at the head of the stairs. He had obviously been listening and said they didn’t want any “graves” (his word). I don’t remember exactly what I said to him but he came down the stairs and about 20 minutes later I walked out with a sale. It had been made while we stood in the hallway at the bottom of the stairs by the front door. We had never sat down. A presentation that would normally have taken one to two hours was closed in 20 minutes. And that included about five minutes that it took the guy to find his checkbook to give me a deposit on the sale. That sounds pretty exciting to most people in sales. But the fact is, anything, if it happens over and over, becomes boring and monotonous. It eventually reached a point for me where every day was an endless succession of presentations which usually resulted in a sale. Or sales (plural). To make even more money, and spice things up at least for a little while until the new wore off, I worked on methods for getting multiple prospects at a presentation. But it was still the same old same-ol’. Some people never seem to get over it, but for me greed became the rot that was ruining my life. It was greed that kept me from having any kind of life that involved anything but money. Take a day off? No way! Too expensive in terms of lost commission. Vacation? Same answer. Give the money to charitable causes? I did that, plenty. But that in itself was not satisfying enough to make much of a difference. No matter how profitable, my daily routines were boring and mundane. Life was passing me by. Please put yourself in my shoes (English hand made at the time) and answer this question: If you had all the money you figured you would ever reasonably need, and you knew that if you needed money in the future you could go out any time and make a lot of it fast, what would you do with the rest of your life? Over the years I have talked to a lot of people in diverse areas of endeavor and it has almost always been the case that people whose primary or even only reward was money inevitably wanted to be doing something else. We all hanker for a meaningful existence and that usually means doing something for others. The “others” can be people or animals, future or present, but there is almost always that desire for socially shared meaning in ones life. My wife once had a favorite tee shirt that summed up her philosophy of life. Printed on it was, “The meaning of life is a life of meaning.” I concur. Most people can meet their satisfying-life requirements with their families and by perhaps spending spare time on religious or charitable work. If that is the way you want to do it there is nothing wrong with that. A longtime friend of mine when he was alive was Floyd Sack. Floyd was an ordained Christian minister, a popular member of the Colorado House of Representatives re-elected many times, and a cookware salesman. He was the one who convinced me to change from selling cemetery lots to selling waterless cookware. It was amazing the way Floyd could switch hats, which he inevitably did several times a day. He usually had a six or seven a.m. breakfast meeting for something political, would do legislative and church related things during the day, and when he needed cash go out in the evening and sell some cookware. And still have time to preach on Sundays and conduct weddings and funerals during the week. Floyd’s passions were his family, his church, and politics. He could flip back and forth from one area to the next in the blink of an eye without breaking a sweat. (Sorry for the mixed metaphor.) Here is the way one particularly memorable day went: We drove up very early in the morning to Arapahoe Basin and spent an hour skiing. Later that morning Floyd conducted a funeral at his church then headed in to the capitol for a vote on his bill to allow a right turn on red (it passed). That evening he and I got back together and we went out and sold some pots and pans together. That is the way I thought I would do it. I would be like Floyd – attend classes and study and go out and sell something in between. Turned out, though, I was not wired the same way as Floyd. I discovered I could not be both a salesman and a student at the same time. I had to do one or the other, not both. So after almost two decades in selling I chose to quit and go whole hog on the academic-clinical thing. By the way, please don’t think I have written this book just for money or attention. I don’t have any follow-up training courses to sell you and I do not give motivational talks. I am not interested in consulting, training or making speeches. It will be fine with me if I never give another national association keynote speech, address another sales convention, or try to train an unruly bunch of salespeople most of whom are in sales for the simple reason that it is an easy-entry area. So, same question: Why? None of us has completely constructed our world. It is arrogance to fully claim anything as uniquely ones own, so let’s just say I am passing on what was never totally mine to begin with. It has been my privilege to have these methods, to make use of them, and to be able to launch myself into careermaking research and have the time of my life investigating these concepts. Now it is your turn to see what you can do with them. So how did you answer the question I posed earlier? What’s your passion? I hope it is not to just sell more stuff to people who already have more than they need. If your honest answer is that you could never have enough money, that you would just keep going for more and more, then you may not be ready for what is on offer here. T hese methods begin at a point beyond ordinary sales training. You will not learn the basics of selling here. Basics are important but they are not likely to get you beyond mere efficiency. That is, they can turn you into an efficient order taker but not much more. On the other hand there are times when being a good order taker is enough. It all depends on what you want. I learned that the hard way when I was ten years old doing that shoe-shine thing I mentioned in the first paragraph of this chapter. Here’s how that came about and how it is relevant to All In Selling. In Gus’s barber shop in my home town there was a massive old shoeshine chair in the corner that no one ever used. I asked Gus about. He told me no one had ever been able to really make a go of it but I was welcome to try if I wanted to. He would provide the supplies and I would keep the shop clean and take care of the towels as my “rent.” I was to be there every day after school and all day on Saturdays. It sounded like a very good deal to me. And so I began, without instruction or any real idea of what I was doing. This was in the Oklahoma Panhandle. Very few of the farmers and cowboys coming in for a haircut asked for a shine. For one thing it was strictly a matter of faith that there actually were boots or shoes under all that mud and manure. During my first week I doubt that I shined more than two or three pairs of shoes and, no more than I knew about it, that was probably a blessing. I just sat around most of the time waiting for someone to say he wanted a shine. The barber shop was directly across the street from the town’s only hotel, a perennially derelict and frequently closed establishment that, like the rest of the town, had seen better days. At this particular time the hotel had been recently re-opened by a hunch-backed professional gambler named Perry. I never knew if that was his first or last name. Maybe it was his only name. Perry was a disreputable, godless, whited sepulcher, according to the received wisdom of the more knowledgeable grownup townspeople. He was also a slender, dapper guy whose shoes were always, I now noticed, beautifully shined. Perry’s dour and forbidding countenance probably worked well for him at the poker table, but it did nothing to encourage this young boy to bother him with silly questions about things like how he got his shoes so shiny. But I sure wanted to know. It became an obsession with me. I was certain my shoeshine business would blossom if I could just get a pair of shoes to look like his. I had to know how to do it. There was no doubt in my mind that my entire future, the rest of my life – maybe even the future of Western civilization – depended upon my possessing the secret to Perry’s shoeshine. Desperation finally won out over fear. One day, sometime in the second or third week of my growing humiliation as a failed shoeshine boy, I screwed up my courage and asked him how he got his shoes to shine like that. Much to my surprise, Perry acted like he had been hoping I would ask. That proved to be one of those pivotal points in my life. It turned out that Perry had been a shoeshine boy when he was a kid. “I know the ropes, kid,” he said, “and I’m gonna teach ’em to you.” Until that day I hadn’t even known there were any ropes. Now I was going to learn all about them. I was excited. Perry taught me how to get shoes to shine like his, and to put on a show while doing it. But that was only an infinitesimal part of what I learned from Perry. After all, any smart Alec punk could shine a pair of shoes. Smart Alec punk. I can still vividly see and hear Perry with his hooked nose and harsh voice talking about smart Alec punks and how I’d better not turn out to be one. “Henderson,” he would growl at me, “you’d better not turn out to be one of those goddamned smart Alec punks.” I frankly did not have any idea what a smart Alec punk was so I did not know if I was one or not. I laid awake nights worrying about it. Perry taught me to pitch everyone. This was very important. Never mind whether their shoes or boots looked old or new, shined or scuffed, clean or dirty. Ask them if they wanted a shine. If you were not busy in the shop, go out on the sidewalk and pitch everyone walking by. Smile and be courteous. Compliment their footwear. “Them’s good lookin’ boots, Sir. Shine?” Ask for the business. Say “sir” a lot. Perry showed me that success came not from the quality of the shine, but from the selling of it. Pitch – what I later learned to call prospect – everyone. Put on a show. Give a great shine. It was a package deal. “Ya gotta go all in, boy, ya gotta go all in,” Perry would tell me. All in. That phrase did not have any real meaning for me. Remember, I was only about ten years old at the time. Years later I learned what the phrase means in poker. You being older and wiser than I was then (I presume), you undoubtedly know that to "go all in” means to put everything you have into the pot, to bet everything you’ve got. That was really good advice, to go all in. Put everything you’ve got into it. Perry gave me the tools that allowed me to get my first real taste of selling and its rewards. He taught me to stop waiting for someone to come up and ask for a shine. That is just the equivalent of order taking. Instead of waiting, get proactive and sell it. For three years, from age ten through 12, I made what was for a kid a lot of money shining shoes. That would never have happened if Perry had not taught me about going all in. Come to think of it, my original conviction that my entire future depended upon knowing the secret of Perry's shine turned out to be sort of true. I saved up enough money from shining shoes to launch myself as a small town entrepreneur. I sold fireworks in the summer and bought a couple of lawn mowers for taking care of lawns. Instead of hustling shines out on the sidewalk, I hustled lawn jobs going door to door. Hired other kids to work for me. Bought my first pickup truck when I was 14 (it was a different place, a different time). Did some trash hauling. I did quite well for myself. But doing great as a kid in a small town in Oklahoma was one thing. Transporting that success to an urban setting was quite another. In my late teens I moved to the city where I took a real selling job and fell flat on my face. Through a series of sales jobs I found I was not up to the task. I couldn’t even give stuff away, much less sell it. Even though I read every book on selling I could get my hands on, somehow I just didn’t get it. All my plans were in complete disarray. Then one night I had a dream. Not just any dream, but what turned out for me to be The Dream. It was a bizarre and frightening dream, although not really a nightmare. Its frightening quality came from its portent. The dream involved the Lipizzaner horses and trainers of the Spanish Riding School in Austria. You will have to take my word for the emotional quality of the dream. No doubt you have noticed how other people’s dreams are usually mundane and boring. Someone excitedly tells you about a great dream they had but all you can do is wonder what all the excitement is about. This is because most dreams have meaning and significance only for the dreamer. The value we put on dreams, and sometimes what we think is a dream’s meaning (when we can ferret it out), comes from the dreamer. And we can’t help thinking that a dream is symbolically important when there is emotion involved. It seemed clear to me at the time (I would later learn I was wrong) that this was a dream about my early experiences with horses in Oklahoma set in a new venue, Austria, where I had once watched Lipizzaner stallions being trained. Lipizzaners are highly trained to respond to the most subtle commands from their rider-trainers. But in my dream the horses were unruly and hard to control, worse even than the working stock horses I had ridden while herding cattle in my youth. The Lipizzaners in my dream were much scarier than any horses I had ever ridden. The dream horses ignored their trainers’ commands and did as they pleased. The most frightening part of the dream was that they communicated with one another in some kind of mysterious code. It scared me to be in their presence knowing they could not be controlled by their riders who had to put up with whatever the horses wanted to do or wherever they wanted to go. I was puzzled by the emotional strength of the dream and could not understand why it would not leave me alone. I found myself thinking about it a lot but could not get a handle on why it seemed so important. That is, until one morning when I awoke with a flash of insight about the dream and its importance. I knew what the dream meant. My earlier conviction that it had to do with my earlier experiences with horses in Oklahoma was wrong. The dream was really about the differences between the conscious and subconscious mind. The horses represented the subconscious mind and the trainers or riders were consciousness. This much was not revelatory, but the part about the subconscious minds – the horses – communicating in unknown ways was. This was important. The conscious and subconscious areas of a person's mind communicate back and forth with one another. That was nothing new. Even the relatively illiterate clod that I was at 20 knew that much. What was new and, to borrow a term from above, revelatory, was that the subconscious minds of different people communicate with one another. This was the essence of the dream and what made it so important to me. I thought about it. A lot! I began to experiment with it in my selling. I did this more intensely than anything I had ever done before. My first inclination was to look to mental telepathy for an explanation. As a kid I had been very interested in psychic phenomena but I soon discarded that as an explanation of the horses' communication. For one thing, after decades of trying, J.B. Rhine of Duke University, as well as other researchers, were unable to get positive extrasensory perception results that could be duplicated by anyone else. If, after 27 years of trying, a smart guy like Rhine could not get any clear, unequivocal evidence of psychic phenomena, or extra-sensory perception, I figured it was not a subject for me to tackle. Besides, psychic explanations like ESP just did not feel right in relation to my dream. How then did the horses communicate? I had unshakable faith in the veracity of my dream. That is how profoundly it had affected me. It meant something serious and important, of that I was certain. But what? There was a process or dynamic here I simply had to discover. It was the secret of Perry's shoe shine all over again. If subconscious minds were not in telepathic communication, how else could they be communicating? I eventually figured it out. Obviously. Otherwise I would not be writing this and you would not be reading it. I am not trying to be cagey here. It is just that a full explanation has to come gradually, as it will throughout the pages of this book. Any attempt at taking a shortcut and explaining it now would be out of sequence, distracting, and probably confusing to you. This is not something that can be condensed into a 25 word elevator pitch. That dream I had about those scary horses was the beginning of my transformation into a successful salesman. It was also, a little more than a decade and a half later, after I had achieved my lifelong ambition to be a professor and a scientist, the starting point for many years of clinical and laboratory investigation into the dynamics of sales success. My experience, and that of many people I have worked with since then, proved that it is possible to turn oneself into an indomitable selling machine. There can be no doubt that it is possible for just about anyone to become a salesperson who sets sales records and who hardly ever misses a sale. But – you knew there had to be a “but,” right? – please be advised that this is not “easy” and it takes more than one minute. Like I said, you cannot get this from an elevator pitch, nor is this an airplane book. It is not something you can read in a couple of hours and be magically transformed. There are no 10 or three or five or whatever magical steps to immediate success laid out here. (Sermon alert!) Hopefully by now you have had enough experience in the world to know there is no free lunch. Those who try to suck you in with words like “free,” “new and improved,” “power selling phrases,” “guaranteed closing tips,” and so on, are just playing you for a chump. The biggest scam of all is "easy." Nothing truly worth having or achieving is totally easy. If it were, everyone would have it and it would therefore be common and, I'm betting, not very interesting. The odds of anyone making meaningful achievements with "easy" are extremely high. High against it happening, that is. Like the lottery. The chances of winning the lottery are unbelievably bad. You'd have a better chance of getting hit by lightning twice while having sex with the Pope. The reality of is, and here is a concept you can count on: For nothing, you get nothing. No input, no output. Nada! This no-free-lunch business does not refer to dollars and cents; you don't have to pony up a lot of money to get your sell on. Nor do you have to sacrifice your youngest child. The investment required of you to master the All In Selling method involves time and energy. In other words, some assembly is required. You'll have to do some work. Fortunately the work you will have to do is not arduous. You just have to follow my (fairly simple) instructions and stick with it until it begins to work for you. How long does it take? Actually, I have a specific number based on numerous research volunteers and students who worked with the All In Selling methods. If you follow the instructions and do the exercises, which I hasten to repeat are not difficult, you can expect to begin to see results not later than 21 days after you begin. Not “end” results, of course. It will take longer than that for you to reach your pinnacle of power selling, if in fact anyone can ever do that. But you will begin to notice differences, like positive outcomes when you did not expect them. Higher closing rates. People beginning to respond to you differently, more positively. Not just when you are selling but most of the time. And what you will really notice are those times when you pull one out of the hat, as we used to say. This is when you do or say something unusual, something that just occurred to you on the spot, and you can see the prospect changing into a buyer right before your eyes. Sometimes it is so incredible you will be amazed and in awe of what your subconscious mind is capable of coming up with. (Sermon alert, last one, I promise.) Now is as good a time as any to warn you about a particularly treacherous pitfall. I want to get this in early and I hope you are paying attention. Remember this. When you get to the point where you are seeing results they will seem natural. They will seem so natural, in fact, that you will be tempted to believe that your improved fortunes are the result of your own natural brilliance. (Actually they are, but not in the way you are likely to be thinking when you reach this point.) It will be quite easy to assume that you have just finally emerged on your own and the All In Selling methods had nothing to do with it. Get it? You will have fallen into this pitfall if you think you have naturally evolved on your own, that the All In Selling methods had nothing to do with it and you therefore need not spend any more time on them. You got your “sell on” without any help and you will be just fine on your own thank you very much. So you stop doing your exercises and gradually your sales production begins to head downward. People begin to treat you like they used to. Eventually you slap yourself (that is what flat foreheads are for) and realize you really do need the All In Selling methods after all. You can save yourself all this hassle by remembering what I’ve just said. Don’t get lulled into thinking the All In Selling methods had nothing to do with your newly found success. There is yet another reason not to quit using the All In Selling methods: If you quit, when you start back again, as you will inevitably have to, it is more difficult to get back to where you were than it was to get there the first time. The best way to explain this is with a medical analogy concerning antibiotics. Prescriptions for antibiotic drugs are written for an amount of the medicine that, based on research and clinical experience, will completely kill the pathogens in the patient’s body. Like for an ear infection, for example. The typical time of treatment is ten days. Antibiotics will usually work rapidly and the symptoms will clear up within just a few days. This is when patients are likely to create problems for themselves. The symptoms have cleared up and there is no more discomfort, so the patient reasons that there is no reason to take the rest of the pills. So he quits taking the antibiotic short of the full ten days. Within a short time the earache is back. The pathogens had not been completely killed so they do what is natural for them, they multiply, and soon the earache is back in full force. Only this time there is a difference. The bacteria that survived the short-term treatment (but that would have been killed if the full ten days of medicine had been taken) are now more resistant to the antibiotic and this time a different prescription has to be written. In this way patients are screwing themselves by developing drug resistant bacteria. It is harder to clear up the second time, and God forbid they should do this again and have to try to clear it up a third time. There are no bacteria involved in the All In Selling method but the results of quitting too soon can be just like not taking the full course of a prescription. Only here there is no second or third type of treatment. You have to use the same one and that makes it more difficult if you quit mid-course, as it were. One of the reasons some people have trouble staying with the methods of All In Selling is that you cannot directly see the changes you are making. Sooner or later the results of the changes are observable, but not the changes that produce those results. They are deep within your mind and expressed so subtly by your body that they are hard to catch. In fact, most of them are impossible to perceive consciously. And with that we come to the crux of the matter, at least for this chapter. Here it is: The essence of All In Selling is subliminal intercourse. Sometimes it is a form of negotiation, sometimes it is one-way. But it is always intercourse in the true sense of the word, which is connection or dealings between people. In this case it is between people's subconscious minds. In the same vein it is communion, the exchange of meaning and feeling. Don’t misunderstand me. This is not “subliminal selling.” There are books and sales training programs based on so-called subliminal selling. I am not familiar with all of them, but the ones I have looked into will not work. They are books and programs put together by people who know practically nothing about the subject. Subliminals just cannot be consciously generated to send messages to someone else. The use of subliminals in persuasion is far more complicated and sophisticated than that. Any results people think they get from such approaches are nothing more than the Hawthorne Effect. This is the effect that you get when you make changes in something that involves people. For instance, tell salespeople they will sell more if they lick a rock every morning before breakfast. Some will make themselves true believers and religiously lick rocks every morning, confident that it will make them better salespeople. And their sales may actually increase for a while. But any results are from a combination of their increased enthusiasm, belief, and the Hawthorne Effect. Not from the rock licking. When the Hawthorne Effect wears off their sales production will return to where it was before and they start looking for the next rock-licking program. So while the All In method does involve subliminal intercourse which is based on subliminal transmission and perception, the fact is you cannot subliminally send articulated, language-based messages. The ways in which we communicate subliminally with one another are subtle, rich, and very complicated. They are subtle in that most people most of the time are not aware of them. They are rich because we communicate far more information subliminally than in any other way. A few seconds of personal interaction with another person can communicate more than you can imagine. Literally more than you can imagine. Because subliminal communication is so complicated no one has ever been able to quantify or accurately count every bit of information we send to one another via subliminals. It is a matter of too much too fast. Think of it as a rapid sequence of pictures, each of which is worth a thousand words. There are twelve hundred and thirty-six types of information conveyed subliminally in 93.67 percent of human interactions. Okay, I just made up those numbers. Although those numbers may be correct, it has so far been impossible to identify all of the types of information that are conveyed subliminally. Here is just a brief list of some of the things that are known to be transmitted and received in a few seconds, often even nanoseconds, of typical interpersonal subliminal communication: Attitudes and feelings about the other people present. Veracity; whether what is being communicated is true. The state of another person’s health. Anxiety or apprehension emanating from another person. How confident or diffident another person is. Social ranking in general and the pecking order of the people present. Suitability as a potential mate. Genetic qualities (athleticism, intelligence, health, etc.). Trustworthiness, reliability, honesty. And more, much more. Whole books can and have been written on every element of this list. Part of this depth of complication arises from the fact that all interpersonal communication involves mountains of data being transmitted subliminally, both to and from every person involved in the interaction. All of it, or at least most of it, at a subconscious level. As you might expect there lots of differences in people's subliminal abilities. A very small percentage of people are extremely bad at subliminal perception, and a very small percentage are extremely good at it. A majority of the general population, about 65 percent of people, fall somewhere in the middle on the subliminal perception scale. The same kinds of distribution apply also to subliminal transmission, or the sending of subliminal information. Interestingly, and of vital importance, is the fact that transmission and reception tend to be inversely correlated. That is, people who are very good senders tend to be poor receivers, and poor senders are generally better receivers. The implication is that the good receiver/poor sender has better control of his subliminal communication, whereas the poor receiver/good sender is relatively lacking in control. In addition to the sending-receiving dimension there is also the interpretation factor. We all know people who are terrible judges of character, for example. They inevitably make wrong decisions about people, trust those they should distrust and vice versa, get into bad marriages, and so on. Those people are either poor receivers or, what is more likely, they are subconsciously inept at interpreting the subliminal cues they receive. Some people, on the other hand, are just the opposite. They are better judges of character because their subconscious interpretations, and therefore their “gut instincts” or “intuitions” are more accurate. They may also be more subliminally perceptive. Don't worry about remembering this or even fully understanding it. You won't have to. Besides, there are far too many dimensions and aspects of subliminal communication to ever be able to consciously control every one of them. The good news is, like I said, you don’t have to. There are ways to: Become better subliminal listeners by increasing the amount of information subliminally perceived. Get better at subconsciously interpreting subliminal cues. Consciously tap subconscious interpretations for more and better “flashes of insight,” “instincts,” “intuitions,” etc. Control the amount and quality of subliminal cues we send. Do these things and you will catapult yourself to the highest levels of selling. And, as difficult as all of this may sound to you right now, it is actually far easier than you might think. You already know much of what you need to know, and how to go about doing what you need to do. You just don’t know you know. That is, you subconsciously already know an immense amount of this lore but you are consciously unaware of most of this knowledge. This is fortunate because it means you don’t have to learn what would be at least the equivalent of all the information in a large library. You subconsciously already know it. What you will have to do – and this is the reason for the easy exercises you will be doing that are described in detail in this book – is train your subconscious mind: To not be such a subliminal blabbermouth. To subliminally transmit the messages you want transmitted. To not transmit the messages you do not want transmitted. To be more perceptive about the subliminal messages of others. To develop communication with the conscious part of your mind in a positive and timely way to help you make sales. This is the secret to breaking sales records without breaking a sweat. Will all of this make you a manipulative person? Of course! Name one thing that works that does not involve some aspect of manipulation. All of sales, business, religion, education – everything – is either manipulative or tries to be. That’s just the kind of planet we live on. I worked my way through the ethics of this a long time ago. I am unimpressed by arguments about how this is not good for the world. It is entirely possible to do no evil, live a good live, and break sales records all at the same time. All it takes is a good business credo. Or perhaps I should call it a Credo of Good Business. Here are some simple rules I adopted for myself. Lots of people have agreed with them and adopted them for themselves: Sell only goods or services that are good for people. Do no harm. Never mislead anyone, either directly or indirectly, about anything. If the product is clearly something the prospect should not buy, move on. Go find someone who could really benefit from it. There is a Sufi saying that when you are ready the answer will appear. I hope you are ready because the answer is about to appear. The information contained in this book can transform your life in ways you cannot now even imagine. And I mean that in a good way. END OF THIS SAMPLE. For more information or to order the book, please go to the book's Web site. To see a biography of the author please continue to the next page. About the Author Charles E. “Chuck” Henderson, Ph.D. by Tex Rhino Okay, let's get the obligatory stuff out of the way. Chuck Henderson is an American born citizen who has lived in Europe and several parts of the U.S. He loves animals, has not fished in decades, and lives in New York and Wisconsin with his wife of mumble-mumble years and whatever animals they happen to have around them at any given time. He likes where he lives and his wife a lot. He also likes photography (knows Photoshop, which impresses me), plays lots of different instruments and likes music of several types, builds his own computers, and loves to take long walks on the beach. [Note from Chuck: "Tex, that last bit is an absolute lie. You know I don't like sand any more than you do. No one who grew up in the Oklahoma Panhandle likes sand!"] I have known this guy longer than I care to admit. I am probably his oldest friend because I have known him longer than our other friend. We were kids in Oklahoma till he abandoned us and moved with his parents to Colorado his senior year in high school. The band director and the coach (now that was a pair!) in our little Oklahoma home town both wanted him to stay. They even worked out a deal for him to live with one of them his final high school year, but the lure of the city was too much for him and he left. He was always up to something and did some noteworthy things while he was growing up, but I will begin with when he was in Colorado. When I caught up with him again, sometime during our senior year of high school, he was a professional dance instructor at Dale Dance Studio in downtown Denver, had one of the most successful rock 'n' roll bands playing professionally in the Denver area (he played sax and guitar), was a prize winning boxer, was an all-conference football player and was solo clarinetist in the school band. Mind you, all this was during his senior year in high school. He was a good athlete, (I don't know anything about his dancing), and he could really play those horns. He was almost as much fun to listen to as the head fiddler at a hoedown. Actually he did play once with Bob Wills in Dumas, Texas, and he played sax on a Lee Pickett recording. Chuck has had some notable successes but he has also had his share of failures. His most inglorious failures occurred just out of high school when he simultaneously flunked out of college and failed as a salesman. Trying to be a full time student and salesman while playing with his band seven nights a week did not work out. Not knowing what to do next, he did what most young men did in the era of the draft: he went into the Army. After the Army, being a glutton for punishment, he went back into sales. Selling, or trying to sell, pre-need cemetery plots for a group of cemeteries on the East coast. Door to door. I mean, Jeez! Here is a guy who is young, inexperienced, still wet behind the ears, and who has already failed once as a salesman. And now he takes on what I have to believe must be one of the hardest things in the world to sell, graves for people who are not dead. Need I say he was failing again? But wait! Just when he was about to give up he had this weird dream. Evidently it was a real corker. You can read about it, and how it affected his life in his book All In Selling. “To make a long story more boring,” to steal a phrase he likes to use, he went on to surprise a lot of people with his sales, made a whole barn full of money, broke some records, and so on. Chuck has always said he got his first lessons in selling from old man Perry who was a professional gambler in our hometown. We were both afraid of Perry but he took a liking to Chuck and taught him how to shine shoes and, more importantly, how to persuade cowboys and farmers to buy his shoeshines. He was quite successful at that so from sometime around the age of 10 Chuck always had money. That's saying something for a kid from a poor family from the wrong side of the tracks. Anyway, back to his post-Army days. There he was, living in the eastern U.S. where he felt like a fish out of water. But he was making all kinds of money selling those cemetery plots. Eventually, though, he moved back to Colorado where he gave up cemeteries and took to selling encyclopedias. Door to door again. Grolier's Book of Knowledge. He quickly became a regional manager and set individual and organizational records. After about six years of hawking books his other friend convinced him to switch over to waterless cookware sales. Once again he set national sales records that I would be surprised if anyone can ever match. It seemed like every few weeks he would break another of his own sales records. I have watched him in action and he made it look easy. I don't think he was even trying! People just wanted to take stuff away from him! He sold so much it was literally hard to believe that any one person could write that much business. His sales were reported in the manufacturer's national newsletter each week and they frequently had to trot out copies of his sales just to prove that the numbers were legitimate. Now here is a story about Chuck that I just have to pass on and it is downright eerie. I have never known what to think about it but, well, here is the story. See what you think. We were guests at a private fishing club not far from Leadville, Colorado. Fly fishing was what we were there for, but the first day it was raining off and on so we just took our casting rods over to the pond to try to catch something for supper. It was a fairly small pond, about the size of three or four tennis courts, that the club kept stocked with trout. There were several other people there fishing. I asked how the fishing was and they responded that no one was catching anything. Chuck and I found a vacant space on the bank of the pond and began to fish. We were positioned about 10 feet apart. Both of us were using salmon eggs from the same jar as bait. We had been at it less than five minutes when Chuck caught a fish. Then a few minutes later he caught another. Still no one else, including me, had caught anything. Within a span of about 15 minutes Chuck had caught three fish and the rest of us were wondering how he was doing it. He was beginning to feel a little uncomfortable, seeing as how he was the only one catching anything, and him just a guest and not a member or anything. So he suggested that we trade places. We did and he kept catching fish. Only now he was catching them from where I had been unable to catch anything. I, fishing where he had been, continued to catch nothing. As did everyone else. After a while Chuck suggested we trade rods. We did, and he began catching fish with the rod I had been using! Still, no one else was even getting a nibble and the rod that had been so hot for him had gone cold in my hands. The other fisherpeople were beginning to look like they might like to lynch Chuck so we took his fish and headed back to the cabin. The whole episode took less than half an hour. I have never seen anything like that, before or since, and I have never been able to explain it. Experiences with Chuck have often been like that. Sometimes he gives off a vibe that others can't resist. Including fish. Eventually, after a number of immensely lucrative years, Chuck retired from selling to do something he had been thinking and talking about since we were kids. He wanted to go back to college, get a doctorate and be a scientist and a college professor. “Maybe a psychologist or something,” he was always saying. And so he did. He did that whole multi-year college thing and he now has degrees in psychology and communication (University of Colorado, Boulder, and the University of Denver.) This time around he didn't flunk out. In fact he had an almost perfect 4.0 grade point average. I know this because he ranted and raved the one time he got a B in one of his graduate courses. Once he was in a professional and academic role he really dove into the scientific research thing and for several years conducted a whole bunch of really rigorous research projects. He is professional-grade capable in psychology, neuroscience, and communication, so his research has always been well rounded. The topics of his research, for the most part, focused heavily on the sales methods that he originated, the ones that had made him such a successful salesman. One thing that had always bothered Chuck was that, in all his years of selling, and despite all of his success, he had never been able to satisfactorily train anyone else to use his methods. Oh, sure, many of the salespeople he trained did well, using conventional sales techniques, but none of them ever came close to matching his performance. It was for that reason that one of his abiding objectives was to gain more understanding into what he had actually been doing. The goal was to make his methods understandable and applicable by others. Did he achieve that goal? In spades! (Sorry, Perry.) From the amazing successes reported by hundreds of volunteers, research subjects, and sales groups, it is obvious that he succeeded in his quest. Finally, not too long ago, he started writing a book. I don't know if he was ribbing me or not, but he said when he got it to where I could understand it, it would be ready. So he took all that highfalutin scientific stuff, dumbed it down so even I could understand it, and put it all in his book, All In Selling. I read it. I laughed, I cried. Best of all, I understood it. It is good. Get it. To place an order for All In Selling, contact the author or get more information about his work, please go to www.allinselling.com
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