1. business and industrial
2. business operations
3. management
4. supply chain management

Supported By
19 – 22 April 2015 | The Address Hotel Dubai Mall | Dubai | UAE
Building a Lean, Efficient and Patient
Centric Healthcare Supply Chain
FEATURING
#HealthSupply
CO-CHAIRED BY:
Keynote Address by
H.E Dr Amin Al Amiri
Assistant Undersecretary
for Medical Practice and
License Sector
Dr Samer Ellahham
Chief Quality Officer
Ministry of Health
Dr Nipit Pirajev
CEO
Sheikh Khalifha Medical City
Bangkok Healthcare
UAE
Top Reasons to Attend
Thailand
FEATURING NEW THOUGHT
LEADERS INCLUDING:
{ Increase your operational efficiency by
benchmarking your SCM model with leading
hospitals
{ Secure clinical buy-in for PPI standardisation to
cut costs and optimise your supply chain
{ Reduce lead times and avoid critical stock-outs
to improve patient outcomes
Ali Alameer
General Director
Equipment Planning and
Procurement
Ministry of Health
{ Increase end to end supply chain visibility
by collaborating with regulators, hospitals,
distributors and manufacturers to develop an
integrated supply chain network
PLUS!
Chris Slater
Head of Supplies
Leeds Teaching Hospitals
NHS
A
Developing and Implementing Cost Effective
Supply Chain Strategies
B
Forecasting and Demand Planning Best
Practice
C
Data As The New Currency: Optimising Supply
Chain Master Data Management
D
Adopting A Strategic HCSM Framework To
Improve Patient Experience
Wellmont Health System
Saudi Arabia
Gain Certification From
Expert-Led Workshops
Brent Petty
AHRMM Chair and System Vice
President, Supply Chain
Lawrence Koh
Senior Director Supply Chain
Management
UAE
Fahad Almalafekh
Supply Chain Responsiveness
Project Expert
King Faisal Special Hospital
and Research Centre
Santosh Marathe
Chief Financial Officer
Silver Sponsor
GS1
Saudi Arabia
UAE
Dr Mubarak Al Ameri
Pharmacoeconomist
and Expert in Medical Logistics
Sheikh Zayed
Military Hospital
UAE
American Hospital Dubai
Saudi Arabia
Gold Sponsors
Mutlaq Al Otaibi
CEO
USA
Cleveland Clinic Abu Dhabi
UK
Dr Abdelrahman Nimeri
Head, Division of General,
Thoracic & Vascular Surgery
Sheikh Khalifha
Medical City
UAE
Media Partners
an informa event
www.healthcaresupplychainME.com
GCC HEALTHCARE SUPPLY CHAIN MANAGEMENT
THE JOURNEY TO TRANSFORMATION
Second only to labour, the healthcare supply chain is
responsible for 30% of all hospital operating expenses.
Projection of the healthcare services market growth in the GCC
Inpatient Market
Outpatient Market
Market Size (USD bn)
80.0
However, with reliance on imported medical supplies,
lengthy lead times and the ubiquity of critical stock-outs,
the GCC faces unique SCM challenges and complexities
specific to the region. Developing an integrated supply
chain network to ensure availability of medical supplies is
a critical priority for SCM executives developing patient
centric supply chains in the GCC.
69.3
70.0
55.5
60.0
50.0
44.2
39.4
40.0
54.6
43.7
30.0
34.9
31.1
20.0
10.0
8.3
0.0
9.3
11.7
Healthcare Supply Chain Strategies 2015 is the ultimate
gathering of the region’s leading healthcare regulators,
providers, operators, distributors and manufacturers to
network, collaborate and develop their supply chain
capabilities to improve patient outcomes.
14.8
2013E 2014E2016E2018E
Source: Alpen Capital; numbers rounded-off to one decimal
Who Will You Meet?
END TO END SUPPLY CHAIN ATTENDANCE
DELEGATE BREAKDOWN
20%
30%
Material
Management
Directors/Heads
Supply Chain
Directors/Heads
10%
10%
Operations
Directors/Heads
15%
Procurement
Directors/Heads
10%
CFOs
5%
CIOs
Other
50%
15%
15%
10%
5%
5%
Healthcare
Providers
Manufacturers
Distributors
Technology
Providers
GEOGRAPHICAL BREAKDOWN
Consultants
40%
5%
Oman
30%
UAE
5%
Kuwait
Saudi
Arabia
5%
10%
Bahrain
Others
Qatar
5%
Rest of
MENA
POSITION YOUR COMPANY AS A STRATEGIC PARTNER IN SUPPLY
CHAIN AND PURCHASING IN LEADING HOSPITALS, REGULATORS,
DISTRIBUTORS AND MANUFACTURERS
With increasing pressure for the provision of cost effective high quality healthcare, Healthcare Supply Chain Executives,
CFOs, CIOs, Logistics and Operational Executives are facing a number of challenges in their SCM transformation journey
including:
„ Effective cold chain gap analysis and identification of
„ Data management, cleansing and optimisation to
the best technology to avoid and detect temperature
extract value from data, e-commerce and analytics
excursions
„ Streamlining inventory management processeses and
effective implementation of managed inventory
Do you have, products, advice or technology
„ Assessment of 3PL/4PL viability and the impact on the
solutions that can meet some of these challenges?
hospital’s supply chain optimisation strategy
If you do or for more information about our customised
„ Implementing demand planning and forecasting models
partnership packages and opportunities, contact
and leveraging the latest forecasting technology
Charlotte Horne on +971 (0) 4 4072602
effectively
or [email protected]
„ Measuring and monitoring operational and supply chain
performance
Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: [email protected] | www.healthcaresupplychainME.com
Forum Day One
08.30 Registration and Morning Coffee
08.55 Opening Remarks from the Chair
REGULATORY UPDATE
09.00 Opening Keynote Address
How Regulators are Facilitating Regional Healthcare
Supply Chain Excellence to Improve Patient Safety and
Enhance Cost Effective Care
H.E Amin Al Amiri, Assistant Undersecretary for Medical
Practice and License Sector, Ministry of Health, UAE
HCSM STRATEGY, LEADERSHIP
AND PROVIDER COLLABORATION
09.30 Automated Supply Chain Management in Medical
Equipment: A Ministry of Health Saudi Arabia Case Study
Ali Alameer, General Director, Equipment Planning and
Procurement, Ministry of Health, Saudi Arabia
Monday | 20 April 2015
10.10 Supply Chain and the C- Suite: Managing the Interface
to Achieve Supply Chain Excellence
„„Analysing why it is important for supply chain team to
communicate with the C-Suite
„„Identifying strategies to work effectively and improve
visibility with C-Suite executives using metrics to
support plans and discussions
„„Summarising how to most effectively communicate
supply chain business plans to senior executives
and other decision makers in your healthcare
organisation
Samer Ellahham, Chief Quality Officer, Sheikh Khalifha
Medical City, UAE
10.40 Speed Networking Break
11.10 SCM as a Critical Function in the Execution of
Organisation Strategy to Improve Medical and
Financial Outcomes
„„How to align your HSCM transformation with your
hospital’s organisational strategies and secure
pivotal C-suite buy-in
„„Strategies for shifting C-suite perception of supply
chain executives from operational support for clinical
operations to value added partner with a vision
aligned with operational strategy
„„Developing cross functional collaboration between
finance, supply chain directors and physicians to
reduce costs whilst maintaining product quality and
managing physician preferences
Dr Nipit Pirajev, CEO, Bangkok Healthcare, Thailand
Lawrence Koh, Senior Director Supply Chain
Management, Cleveland Clinic Abu Dhabi, UAE
Santosh Marathe, CFO, American Hospital Dubai, UAE
Dr Abdelrahman Nimeri Head, Division of General,
Thoracic & Vascular Surgery, Sheikh Khalifha Medical
City, UAE
11.50 Suppliers as Strategic Partners: Creating Value through
Healthcare Provider Collaboration, Alignment and
Integration
„„Just in time delivery: the benefits of a supplier as
strategic partner in the GCC to develop a dynamic
inventory and material management model
„„Enhanced dual transparency, monitoring and
identification of key performance indicators to
reduce lead time between request date and
delivery date
„„How to effectively monitor your suppliers: establishing
KPIs and the importance of evaluating more than
just cost
Zayed Al Dahema, Director of Supply Chain
Management, Sheikh Khalifha Medical City, UAE
Fahad Bin Kunain, Executive Director Supply Chain,
National Medical Care, Saudi Arabia
Sundeep Chopra, Chief Financial Officer, Anglo
Arabian Healthcare Services, UAE
12.20 Mitigating Drug Shortages in your Supply Chain and
Strategies to Avoid Critical Stock-outs
„„Economically driven drug substitution in
polypharmacy to manage supply chain costs and
improve patient safety
„„Understanding the reasons for shortages and
devising a strategic plan for medical supply shortage
prevention
„„An evaluation of the potential ethical issues related
to generic and therapeutic substitution and the
effect of substitution on clinical outcomes
Dr Mubarak Al Ameri, Pharmacoeconomist and Expert in
Medical Logistics, Sheikh Zayed Military Hospital, UAE
12.50 Networking Lunch
14.00 Interactive Roundtable Discussions
In this session, join one of three roundtables hosted
by key stakeholders in the healthcare supply chain.
A leading distributor, manufacturer and supply
chain consultant will host each table. The rotating
roundtable format will provide attendees with the
opportunity to network, ask questions and troubleshoot
on how to reduce lead times with each stakeholder.
15.00 Afternoon Coffee And Networking Break
15.30 Case Study and Q&A Discussion
Supply Chain Leadership Journey: Master Data
Management Optimisation at King Faisal Special
Hospital and Research Centre
„„Overview of the state of master data management
in the GCC and an assessment of the impact of poor
data quality on forecasting and patient safety
„„Solutions to the region specific challenges faced with
implementing master data management
„„The transformation roadmap, supply chain
leadership destination and the current status
„„GTIN vs UNSPSC vs eCl@ss: assessment of data
standards and product classifications to be
considered for adoption to improve data quality
Fahad Almalafekh, Supply Chain Responsiveness
Expert, King Faisal Special Hospital and Research
Centre, Saudi Arabia
Tobias Stock, Supply Chain and Warehouse Director,
Global Medical Solutions, UAE
16.30 Evolution of Supply Chain Models in the Region and
Learning from Developed Markets
„„Overcoming the challenges and factors hindering
GCC HCSM capability advancing to the maturity
and sophistication of developed markets
„„Logistics and distributor service level optimisation
strategies to eliminate inefficiency, enhance delivery
of care and improve patient experiences
„„Collaboration and completion: evaluation of GPO
viability, impact of GS1 standards on HCSM and
an assessment of current GCC e-commerce hub
capability to drive efficiencies in the healthcare
supply chain
Stefan Sickel, General Manager, Group Pharmacy
Procurement, Mediclinic, UAE
Naeem Ahmed, Solutions Architecture Manager, GS1
Saudi Arabia, Saudi Arabia
Mutlaq Alotaibi, CEO, GS1 Saudi Arabia, Saudi Arabia
Brent Petty, AHRMM Chair & System Vice President,
Supply Chain, Wellmont Health System, USA
Jan Felton, Managing Director, MPC
17.00 Closing Remarks from the Chair
Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: [email protected] | www.healthcaresupplychainME.com
Forum Day Two
08.30 Registration And Morning Coffee
08.55 Opening Remarks From The Chair
09.00 International Keynote
Leveraging Data to Build an Efficient and Patient
Focused Healthcare Supply Chain
INVENTORY MANAGEMENT,
DEMAND PLANNING & FORECASTING
09.40 Inventory and Material Management Best Practice to
Drive Operational Efficiency in your Hospital Supply Chain
„„Utilising smart inventory control to reduce your
inventory value
„„Taking a holistic approach to inventory
management, supply chain trade secrets and supply
chain ownership: who owns it?
„„Providing quality care through activity-based costing
and process improvement techniques
Lawrence Koh, Senior Director Supply Chain
Management, Cleveland Clinic Abu Dhabi, UAE
10.10 Effective Demand Planning and Forecasting as a Strategy
to Eliminate Inefficiencies and Reduce Cost
„„Utilising consumption data to ensure the accuracy
and value of your forecasts and increase visibility to
distributors for improved lead times
„„Ensuring integration of clinical data with healthcare
information systems for effective demand planning
„„An assessment of predictive analytics and the latest
forecasting technologies
Ahmad Abdulkader Kamel, Materials Management
Manager, Saudi German Hospital Dubai, UAE
10.40 Morning Coffee and Networking Break
11.10 3PL vs 4PL Case Study
Outsourcing as an Effective Tool to Drive Value and
Supply Chain Optimisation
To contribute or lead this session, contact Kenneth
Mukasa on [email protected]
OPTIMISATION OF THE SUPPLY CHAIN
11.40 Procurement as an Integral Part of the Supply Chain:
Bridging the Procurement-Supply Chain Divide
„„Role of procurement in the supply chain agility and
minimising the inventory investment
„„Identification of opportunities for savings and cost
reduction in procurement and subsequently, the
supply chain to enhance profitability and cash flow
to satisfy budget constraints
„„Performing efficiently within resource constraints and
effective supplier relationship management
Karima Ajhar Hakim, Procurement and Materials Director,
Bellevue Medical Center, Lebanon
12.10 Dual Case Studies
Six Sigma Implementation in the Healthcare Supply Chain
This session tract will feature two different regional case
studies from a leading six sigma manufacturer and
a leading healthcare provider in the region who will
provide roadmaps and toolkits for effective six sigma
implementations.
Healthcare Provider: Venu Isakapalli, Materials
Management Director, American Hospital of Dubai, UAE
Manufacturer: Speaker to be Announced
13.00 Lunch and Networking Break
Excellent speakers and discussions.
Nadie Abdullah Najib
Principal Admin Officer, DHA, UAE
Tuesday | 21 April 2015
14.00 Case Study
Leveraging Lean: Application of Lean in the Healthcare
Supply Chain
Incorporating lean techniques and methodologies in
your hospital’s supply chain model design reduces your
inventory value, improves cash flow, eliminates waste
and improves decision making which ultimately, reduces
supply chain costs and improves patient outcomes. This
case study led by a world class healthcare SCM expert
will provide practical guidance on how to apply lean
and continuous improvement principles in the healthcare
supply chain to deliver high quality patient care whilst
driving operational efficiency.
To contribute or lead this session, contact Kenneth
Mukasa on [email protected]
14.30 Strategic Talent Management in the Healthcare
Supply Chain as a Strategy to Build your Supply Chain
Capabilities
„„Best practice for retention of top supply chain and
material management talent in the healthcare
supply chain context
„„Supply chain talent management in the GCC:
managing stock-outs, medical supply lead times and
logistics challenges specific to the region
„„Strategies to develop and train supply chain
talent effectively to optimise the supply chain for
operational efficiency
Jill Turner, Director of Human Resources, Global Medical
Solutions, UAE
15.10 Afternoon Refreshments Break
QUALITY MANAGEMENT
15.40 Panel Discussion
Cold Chain Management: Implementing an End-toEnd Cold Chain SCM System to Ensure the Integrity of
Temperature Sensitive Products
„„How to effectively navigate regulatory complexity in
cold chain to achieve customs clearance efficiency
and avoid delays
„„Strategies to ensure collaboration and effective
communication between stakeholders across the
distribution network for cold chain integrity
„„Establishing SOPs and corrective action best practice
to manage temperature excursions for patient safety
and product integrity
Sohail Fitieh, Supply Chain Manager, AHS SEHA, UAE
Ahsan Razzaq, General Manager of Corporate Supply Chain, Olayan Financing Group, Saudi Arabia
Youseff Beydoun, Head of Cargo Planning & Compliance,
Dubai Airports, UAE
AUTOMATION AND TECHNOLOGY ENABLEMENT
16.20 Panel Discussion
The Future of HealthCare Supply Chain: Information Technology as the Backbone of Healthcare Supply Chain
Transformation
„„EDI Utilisation to achieve optimal supply chain
coordination, lower costs and reduce inventories
„„Redesigning interorganisational processes to tune
your EDI implementation strategy for success and
identification of optimum integration level with your
HIMS
„„Cost benefit analysis: justifying your ERP and the role
of your healthcare facility size should play in your
investment assessment
Osama Aswailem, CIO, King Faisal Specialist Hospital and
Research Centre, Saudi Arabia
Dr Nipit Pirajev, CEO, Bangkok Healthcare, Thailand
17.00 Closing remarks and end of forum
Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: [email protected] | www.healthcaresupplychainME.com
PRE-FORUM Workshops
Sunday | 19 April 2015
Morning workshop registrations open at 08.00. Afternoon workshop registrations open at 13.00.
Lunch will be served at 12.00 on both days.
A
B
08:30 – 12:00
13:30 – 17:00
Developing and Implementing Cost Effective
Supply Chain Strategies to Drive Operational
Efficiencies
Data as the New Currency: Strategies on
Optimising Supply Chain Master Data Management
to Improve Patient Care and Outcomes
Within the healthcare supply chain, layers of inefficiency, waste
and cost have become so ingrained into the fabric of patient
care that they are viewed as essential for the recovery of the
patient. The healthcare supply chain is in need of a sweeping
overhaul that will improve efficiency at all levels in order to
lower total cost of doing business for all links in the chain. This
interactive workshop will provide delegates with the tools that
will identify the total cost of ownership in the healthcare supply
chain and the challenges with integrating supply chain with
revenue cycle.
The importance of creating accurate, clean and properly
coded data to the healthcare supply chain transformation
process in the region cannot be understated. Supply chain
master data management and optimisation will therefore be
mandatory for hospitals attempting to shift to data driven and
evidence based decision making processes to optimise their
supply chain. This means that universal data standard identifiers
such as GTIN, GLN and UNSPSC adoption will be vital to driving
system interoperability, automation and enhance patient
safety.
Learning objectives:
• Identify the total cost of ownership in the healthcare supply
chain environment.
• How to get it right the first time – integrating supply chain with
revenue cycle
• Developing a holistic approach to supply chain
performance improvement
• How to implement and maintain sustainable Supply Chain
strategies that drive
• operational efficiencies
• Develop a performance measure dashboard to continue
validating the effectiveness of your Supply Chain strategies
Learning objectives:
• Understand how to conduct effective data gap analysis and
gauge your data standards maturity level for optimization
• Assess your Data Readiness Level to and understand the
steps necessary to achieve a good dataset
• Leverage data and product classification to mitigate
internal co-sourcing to optimise your inventory and eliminate
inefficiency
• Optimise your data to maximise the potential of analytics
and ERP systems to increase operational efficiency
• Collaborate more effectively with clinical teams by
leveraging your data to drive the transformation process and
inform decision making
Naeem Ahmed, Solutions Architecture Manager / GS1
Healthcare Project Manager, GS1 Saudi Arabia
Lawrence Koh, Senior Director, Supply Chain Management,
Cleveland Clinic Abu Dhabi, UAE
Certified by
Certified by
POST-FORUM WorkshoPs
C
08:30 – 12:00
Forecasting and Demand Planning Best Practice:
A Blueprint for Success to Reduce Working Capital
and Increase Patient Safety
Given the low HSCM maturity level in the GCC, constant
demand fluctuation and stock availability challenges in
the region, effective demand planning and forecasting in
the region can be a complex process which requires an
increasingly strategic approach. Moreover, unlike retail,
aviation or other sectors from which forecasting models are
often adapted, the healthcare supply chain leaves no margin
for error because inaccurate forecasting can often have
dire consequences for the patient. This interactive workshop
will provide delegates with forecasting best practice for the
unique HCSM landscape in the GCC.
Learning objectives:
• How to forecast effectively accounting for critical lead times
in the healthcare supply chain
• Effective utilisation of demand planning and forecasting
tools to increase fill rates,
• Driving PPI and clinical integration with your demand
planning and forecasting process
• How to identify applicable statistical formulas during the
forecasting phase and create data with intrinsic value for
distributors and strategic partners
Ahmad Abdulkader Kamel, Materials Management Manager,
Saudi German Hospital - Dubai, UAE
Wednesday | 22 April 2015
D
13:30 – 17:00
Adopting a Strategic Health Care Supply Chain
Framework to Improve Patient Experience
Whilst hospitals must achieve challenging financial targets in
the pursuit of organisational strategy, growing regional and
international competition means that supply chain executives
must optimise the healthcare supply chain to maintain product
integrity, improve efficiency and ultimately deliver high
quality care for improved patient outcomes for competitive
advantage. This comprehensive workshop will provide
practical guidance on how to secure clinical leadership buyin for SCM transformation, develop SCM models that drive
cost efficiencies and utilise the latest tools and technology to
optimise the supply chain to enhance patient care.
Learning objectives:
• How to effectively devise a holistic healthcare supply chain
framework and assess toolkits on how to implement the SCM
strategy in practice
• HIS and SCM process integration strategies to create an
automated supply chain model for a seamless link between
internal systems and stakeholders
• Understand which processes, KPI measurement tools and
continuous improvement initiatives are improving patient
outcomes in parallel with supply chain optimisation
• Collaborate effectively with suppliers and strategic partners
to increase end to end supply chain integration to reduce
costs and increase patient safety
Chris Slater, Head of Supplies, Leeds Teaching Hospitals NHS, UK
Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: [email protected] | www.healthcaresupplychainME.com
IMPLEMENT A
TRANSFORMATIONAL
SCM MODEL TO
IMPROVE PATIENT
OUTCOMES
#HealthSupply
Register TODAY
Go to www.healthcaresupplychainME.com
Call +971 4 335 2437
Email [email protected]
AZ3062
21 April 2015
22 April 2015
¨ Workshop C (AM)
¨ Workshop D (PM)
¨ Forum
GROUP DISCOUNTS
AVAILABLE
CALL: +971 4 335 2483
E-MAIL: [email protected]
Super Early Bird
By 29 January
Early Bird 1
By 19 February
Early Bird 2
By 19 March
Final Price
After 19 March
Forum & 4 Workshops
$3,599
BEST BUY
$3,699
$3,799
$3,899
Forum & 3 Workshops
$3,299
$3,399
$3,499
$3,599
Forum & 2 Workshops
$2,949
$3,049
$3,149
$3,249
Forum & 1 Workshop
$2,549
$2,649
$2,749
$2,849
Forum Only
$2,099
$2,199
$2,299
$2,399
$999
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¨ Workshop A (AM)
¨ Workshop B (PM)
20 April 2015
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19 April 2015
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