2016 Europe Program Release On sale from Wednesday 15 April 2015, 9am aest PROGRAM HIGHLIGHTS 2 1.0 PROGRAM DETAILS 3 1.1 Cunard 2016 launch timelines 5.0 ROUND TRIP SOUTHAMPTON CRUISES 11 5.1 Queen Elizabeth, Queen Victoria & Queen Mary 2 6.0 PRICING AND BENEFITS 2.0 DEPLOYMENT 11 3 14 3 6.1 Lead fares 14 2.1 Five maiden calls 3 6.2 Early Booking Offers 14 2.2 Maiden calls by ship 3 6.3 Cunard World Club Member Savings – 2.3 Top 10 destinations in 2016 4 2.4 Nine overnight calls in spectacular destinations 5 Past Guest 6.4 Singles And Supplements 14 14 2.5 14 evenings in port (ship departs 21:00 or later) 6 2.6 10 sights best seen from the sea 7 7.0 SELECT SAILING PROGRAM 15 2.7 Verona Opera event cruises 7 8.0 CRUISE SALE PROGRAM 16 8 9.0 GENERAL POLICIES 3.0 MEDITERRANEAN FLY CRUISES 3.1 Queen Victoria 8 4.0 TRANSATLANTIC CROSSINGS 10 4.1 Queen Mary 2 & Queen Victoria 10 16 9.1 Hotel and Dining Charges (Gratuities) 16 9.2 Booking Terms 16 9.3 Cancellation Terms 16 PROGRAM HIGHLIGHTS. Highlights for 2016 are: • 2016 will see five maiden calls for the Cunard fleet -- Gaspé, Canada -- Genoa, Italy -- Pointe-a-Pitre, Guadeloupe -- Saguenay, Canada -- Stornoway, United Kingdom • Top 10 destinations in 2016. Read about the fantastic places the fleet visits in 2016. • Nine overnight calls in spectacular destinations. Some destinations offer so much they deserve two full days in port. • Mediterranean Fly-Cruises – Queen Victoria. Queen Victoria will operate an exciting series of Mediterranean holidays from July to November offering: -- 7, 14 or 21 night holidays -- The “best of the Med” destinations -- 26 different ports -- 4 different embarkation ports - Rome, Venice, Athens, and Barcelona -- Overnight stays in Venice, Istanbul and Barcelona -- Late evening departures in Barcelona, Dubrovnik, Istanbul, Kotor, Monte Carlo, Mykonos, Naples, Trieste and Valencia • 14 evenings in port. Late evening departures allow passengers time to explore at their leisure, where they have a chance to have dinner ashore or take a special evening tour. • 10 sights best seen from the sea. Scenic cruising opportunities give passengers a unique vantage point for some of the planet’s most breathtaking sights. • Transatlantic Crossings – Queen Mary 2 & Queen Victoria. Queen Mary 2 will make 19 Atlantic crossings from May to December 2016, split into three main voyage types: -- Standard crossings in 7 nights -- Crossings in 8 nights -- Crossings in 8 nights stopping in Halifax In 2016, Queen Victoria will operate a pair of Transatlantic Crossings for the first time ever. These 9-night voyages will each feature a different port of call. cunard.com • 2 1.0 PROGRAM DETAILS. 1.1 Cunard 2016 launch timelines The new 2016 Europe Program goes on general sale for all passengers on Wednesday 15 April 2015 (9am AEST / 11am NZST). 2.0 DEPLOYMENT. 2.1 Five maiden calls Gaspé - Canada The birthplace of French Quebec, the Gaspé Peninsula has history, culture and spectacular scenery all in one. It was here that French navigator Jacques Cartier landed in 1534 and claimed the region for France; all around them visitors will find rugged coastline, lush parklands, diverse wildlife habitat and picturesque villages. M621 Genoa - Italy Once a major city-state like Venice this city, the birthplace of Christopher Columbus, still boasts some of the most impressive Renaissance palaces in the largest medieval centre in Europe. V616 Pointe-a-Pitre - Guadeloupe Guadeloupe is a fascinating archipelago with 2 main islands, combining beach resorts and rolling hills with a contrasting mountainous volcanic national park in a country that retains its rich Franco-Caribbean culture. Its largest city, Pointe-a-Pitre, is the gateway to popular island attractions such as La Soufriere, the region’s highest peak which is also a volcano. V619 Saguenay - Canada Situated on the banks of the dramatic Saguenay river fjord, the Saguenay fjord national park offers spectacular scenery with plenty of varied wildlife on display. The waters of the fjord provide the opportunity to spot whales, while inland visitors to the forest can see bears and beavers in their natural habitats. M621 Stornoway - United Kingdom The major population centre of the Outer Hebrides, Stornoway has a rich history dating back to the town’s foundation by the Vikings in the 9th century. From here you can visit the major historic settlements across the Isle of Lewis and view the diverse local wildlife including golden eagles, seals, otter and deer. Q609 2.2 Maiden calls by ship QUEEN VICTORIA Port Genoa Pointe-aPitre Country Italy Date Cruise 20/10/2016 V616 Guadeloupe 28/11/2016 V619 QUEEN ELIZABETH Port Zadar Skagen Stornoway Villefranche Tangiers Country Croatia Denmark United Kingdom France Morocco Date Cruise 24/05/2016 Q606 12/06/2016 Q607 QUEEN MARY 2 Port Saguenay Gaspe Country Canada Canada Date Cruise 06/10/2016 M621 07/10/2016 M621 29/06/2016 Q609 30/10/2016 Q619 26/11/2016 Q622 cunard.com • 3 2.3 Top 10 destinations in 2016 The destinations below are just a selection of the fantastic places the Cunard fleet will visit in 2016. They all possess the iconic stature that customers can expect from destinations on a Cunard cruise, while also consistently delivering a fantastic experience for passengers going ashore. Boston - United States Boston is the largest city of Massachusetts and New England, located in a natural harbour showcasing significant historic sites such as The Freedom Trail. Discover the birth of a nation at the Boston Tea Party ship, or for more contemporary pleasures, get shopping for bargains. M609 & M620 Cagliari - Italy Cagliari is situated in southern Sardinia, Italy. This historic city overlooks the Mediterranean sea. Maybe you’ll want to take a relaxing stroll around the historic centre, enjoying refreshment in one of the many cafes that line charming piazzas. Or perhaps you’ll set off to explore its 13th century towers and fine museums. V616, V617 & Q619 Flaam - Norway Tiny Flam is renowned for the 20km stretch of railway that winds and climbs alongside spectacular Sognefjord. It’s an unforgettable perspective on Europe’s longest fjord as the steepest line in the world spirals its way through twisting mountains. The views are simply spellbinding. Q608, Q611 & M615 Monte Carlo - Monaco Monte Carlo, two words that are synonymous with luxury and splendour. Lying at the heart of the Riviera, this tiny principality is undoubtedly big on glamour as diamonds, lavish yachts and Ferraris are all part of the lifestyle here. You may be tempted to buy your own after a flutter at Monte Carlo’s most famous landmark – the Grand Casino. V611, V614, V616 & V617 Monte Carlo Philipsburg - Sint Maarten What a setting – perched on a narrow strip of land between clear Caribbean Sea and the Great Salt Pond. This Caribbean gem is all about choice. From Phillipsburg stroll along the inland salt lake or head for the gorgeous city beach. Search the quaint clothes boutiques or browse for duty-free bargains. It’s entirely up to you. V619, M628 & V701 Quebec - Canada The only fortified city in continental America, there’s every possibility you’ll lose your heart to Québec, an unforgettable cocktail of old world charm and urban sophistication. Stroll around the quaint back streets of Montmartre and Petit Champlain, perfectly punctuated by a visit – or two – to the city’s patisseries. M620 & M621 St Petersburg - Russian Federation Russia’s great imperial city, St. Petersburg cannot fail to leave a lasting impression on all who visit. A wonderful opportunity to discover this jewel in the Tsarist crown which still sparkles as brightly as ever. From the magnificent Winter Palace to the Hermitage and the Peter and Paul Museum, a visit to St. Petersburg is a truly classic experience. Q607 & Q613 Tallinn - Estonia Like Latvia and Lithuania, the Baltic republic of Estonia has survived a turbulent history. The small nation was conquered and ruled by the likes of Teutonic Knights, Polish princes and Russian Tsars. Once a member of the historic Hanseatic League, Tallinn is the political, commercial and cultural centre of Estonia. Q607 & Q613 Venice - Italy Can any city match up to the romance of Venice? As the warm sunset casts its balmy glow over the charming canals it’s hard to imagine it possible. Explore the maze of markets and cafés by gondola before heading to Harry’s Bar to sip its famous Bellini cocktail. It won’t take long on one of Venice’s peaceful canals, beneath a beautiful bridge, for you to fall for this extraordinary city’s spell. V609, V610, V611, V612, V613, V614, V615, Q606 & Q615 St. Petersburg Mykonos - Greece A real vision of Greek island beauty, Mykonos is a sight to behold, with the cobalt blue Aegean waters that wash around its border onto gold sand beaches. Inland, white sugar-cube houses and red roofed churches add to the picturesque appeal. Meander through the jumble of tiny streets, where bougainvillea, clematis and geraniums cascade from balconies. No wonder it was such a favourite of Aristotle. Q610 & Q618 cunard.com • 4 2.4 Nine overnight calls in spectacular destinations Some destinations offer so much for our passengers to experience that we believe they deserve two full days in port to truly do them justice. The overnight stays listed below allow for more in-depth exploration of the destinations and a chance to experience the local night life by going ashore in the evening. Amsterdam - Netherlands Strikingly beautiful, this city is famed for its concentric canals crossed by humpbacked bridges, and cyclist-friendly avenues of tall trees and gabled houses. Savour the charming sites of this beautiful city on foot, a canal boat tour or get a bike for the most authentic experience. Q701 Barcelona - Spain Delve into the Picasso Museum or Miró Foundation. Explore the genius of Gaudí too, as you survey the city from Parc Güell, witness the extraordinary Casa Mila and Casa Batlló, and marvel at his unfinished masterpiece, the Sagrada Familia. After all that sight-seeing a shady spot in one of Barcelona’s numerous cafés provides the perfect vantage point for watching the colourful street performers on Las Ramblas. V607 & V617 village. The city offers superb theatres, great cafés, and excellent shopping as well as churches, palaces, parks and museums befitting of a capital. In its spectacular setting of fjord and forested hill, Oslo really is a wonderful place to explore. M607 Quebec - Canada The only fortified city in continental America, there’s every possibility you’ll lose your heart to Québec, an unforgettable cocktail of old world charm and urban sophistication. Stroll around the quaint back streets of Montmartre and Petit Champlain, perfectly punctuated by a visit – or two – to the city’s patisseries. M620 & M621 Istanbul - Turkey The largest city in Turkey, draped mysteriously across two continents, Istanbul is a heady blend of East and West. Lose yourself in the Grand Bazaar whose 4,000 stalls bombard the senses. For some unforgettable sight-seeing don’t miss the minarets of the wondrous Blue Mosque and Topkapi Palace, whose bejewelled treasures reflect the extravagance of powerful sultans. V610 & V613 Istanbul Reykjavik Reykjavik - Iceland A mass of brightly coloured corrugated iron roofs is a familiar sight here in the world’s most northern capital city. Experience the incredible views of the Golden Waterfall and wonder at the spouting geysers. Join in a national pastime – shopping! Designer labels, local wool, gourmet treats, even a flea market, it’s all right here. Q614 St Petersburg - Russian Federation Madeira - Portugal You’ll consider Madeira’s reputation as the ‘Garden Island’ well founded, swathed in lush greenery which bears all manner of tropical fruits. For a thrilling overview, ascend by cable car to Monte, from whose delightful palace and gardens you can survey the orange rooftops below. The best way down again is by wicker toboggan, expertly steered by two gondoliers dressed in whites. Q616 & Q623 Oslo - Norway Oslo is the oldest and least populous capital in Scandinavia, which gives it the warm, welcoming atmosphere of a small Russia’s great imperial city, St. Petersburg cannot fail to leave a lasting impression on all who visit. A wonderful opportunity to discover this jewel in the Tsarist crown which still sparkles as brightly as ever. From the magnificent Winter Palace to the Hermitage and the Peter and Paul Museum, a visit to St. Petersburg is a truly classic experience. Q607 & Q613 Venice - Italy Can any city match up to the romance of Venice? As the warm sunset casts its balmy glow over the charming canals it’s hard to imagine it possible. Explore the maze of markets and cafés by gondola before heading to Harry’s Bar to sip its famous Bellini cocktail. It won’t take long on one of Venice’s peaceful canals, beneath a beautiful bridge, for you to fall for this extraordinary city’s spell. V609, V610, V611, V612, V613, V614, V615, Q606 & Q615 cunard.com • 5 2.5 14 evenings in port (ship departs 21:00 or later) Having plenty of time in port is important for getting the most out of a destination. We offer a number of late evening departures to allow our passengers time to explore at their leisure, where they have a chance to have dinner ashore or take a special evening tour. Barcelona - Spain Delve into the Picasso Museum or Miró Foundation. Explore the genius of Gaudí too, as you survey the city from Parc Güell, witness the extraordinary Casa Mila and Casa Batlló, and marvel at his unfinished masterpiece, the Sagrada Familia. After all that sight-seeing a shady spot in one of Barcelona’s numerous cafés provides the perfect vantage point for watching the colourful street performers on Las Ramblas. V611 & V614 Bergen - Norway Unlock this fascinating ‘Gateway to the Fjords’, Norway’s secondlargest city, Bergen is home to over 200,000 people. Maritime trade and the oil industry are still vital to the city’s economy. Visit medieval wooden houses on the waterfront and peek inside the workshops of local painters, weavers and craftsmen where works of art await discovery. Q608 Boston - United States Boston is the largest city of Massachusetts and New England, located in a natural harbour showcasing significant historic sites such as The Freedom Trail. Discover the birth of a nation at the Boston Tea Party ship, or for more contemporary pleasures, get shopping for bargains. M609 Dubrovnik - Croatia Acknowledged as ‘The Pearl of the Adriatic’ Dubrovnik is truly an amazing destination to visit. Its history is as rich and intriguing as the first sight of it looming out of crystalline waters is breathtaking. The Old Town was made a UNESCO World Heritage Site in 1979 and it is no wonder as you discover its hidden gems. V614 & V615 Inverness (tours from Invergordon) United Kingdom Soak up the unmistakable Scottish Highlands, shrouded in myth and folklore. Amidst conical hills and verdant glens, seek out Loch Ness and scan its glassy surface for the legendary ‘monster’. Visit Culloden Moor where Bonnie Prince Charlie was defeated, Cawdor Castle – forever linked with Macbeth – and regional whisky distilleries bearing their own famous names. Q609 Kotor - Montenegro Kotor is a lesser-known gem on a beautiful fjord-like gulf of the same name in Montenegro. It’s a fairy-tale setting, where medieval spires rise dreamily over orange rooftops beside mountainous scenery. The landscapes grow ever more dramatic inland, not least in the Durmitor National Park, draped around the majestic Balkan Mountains. V609, V612 & V615 Ephesus (tours from Kusadasi) - Turkey A great chance to brush up on your ancient history, explore the incredible 2,000 year old remains of Ephesus, the Temple of Artemis and the Library of Celsius. Tread over the marble pathways to gaze at the goddess Nike or discover the colourful mosaic flooring in the ancient Roman homes. The palm-lined boulevard is the centre of town life with thousands of merchants offering wares to rival the Grand Bazaar in Istanbul. V609, V610, V612, V613, Q610, Q618 Madeira - Portugal You’ll consider Madeira’s reputation as the ‘Garden Island’ well founded, swathed in lush greenery which bears all manner of tropical fruits. For a thrilling overview, ascend by cable car to Monte, from whose delightful palace and gardens you can survey the orange rooftops below. The best way down again is by wicker toboggan, expertly steered by two gondoliers dressed in whites. V701 Monte Carlo - Monaco Monte Carlo, two words that are synonymous with luxury and splendour. Lying at the heart of the Riviera, this tiny principality is undoubtedly big on glamour as diamonds, lavish yachts and Ferraris are all part of the lifestyle here. You may be tempted to buy your own after a flutter at Monte Carlo’s most famous landmark – the Grand Casino. V611, V614, V616 & V617 Mykonos - Greece A real vision of Greek island beauty, Mykonos is a sight to behold, with the cobalt blue Aegean waters that wash around its border onto gold sand beaches. Inland, white sugar-cube houses and red roofed churches add to the picturesque appeal. Meander through the jumble of tiny streets, where bougainvillea, clematis and geraniums cascade from balconies. No wonder it was such a favourite of Aristotle. V610 & V613 Naples - Italy Sail into the beautiful Bay of Naples with its spectacular views of Capri and Ischia islands. This delightful city, ‘Napoli’ to the Italians has something for everyone, from ancient churches and universities, stunning parks, to scrumptious restaurants. A visit to the Museo Archeologico Nazionale to see an abundance of mosaics from the buried city of Pompeii is a must. V616 & V617 Tenerife - Spain Beloved for its beaches, Tenerife also offers a feast for the eyes – in its numerous art galleries and museums or an incredibly panoramic cable car ascent of Mount Teide. Your ears will appreciate the sounds of the timple, a distinctive element of Canarian folk music. Perhaps even catch a recital at the striking wave-shaped Auditorio, home to the acclaimed Tenerife Symphony Orchestra. Q620 & Q624 Trieste - Italy Between the sea and the hills of the Carso, this provincial capital with a turbulent history presents its beautiful attractions in a sophisticated central European atmosphere. The city’s historic landmarks include the Church of San Giusto and surrounding medieval complex, the Miramare Castle, and the Habsburgian atmosphere of Piazza Italia. V609 & V612 Valencia - Spain An ancient city, Valencia is an exhilarating mix of history, art and intellectual activity. Brave the 200 steps to the summit of the amphitheatre and you’ll be rewarded with a scene of orange rooftops and blue-domed churches. Valencia’s rich Hispanic culture is visible everywhere in art and architecture reflecting Roman, Visigoth, Moorish, and Aragonese traditions. V618 cunard.com • 6 2.6 10 sights best seen from the sea As well as offering fantastic port destinations on all Cunard cruises, those selected below offer scenic cruising opportunities that give passengers a unique vantage point on some of the planet’s most breathtaking and awe-inspiring sights. British Isles scenic cruising Experience some of the most dramatic features of the British coastline as you circumnavigate the British Isles, including Cape Wrath, South Shields, Flamborough Head and the South Cornwall Coast. Q609 Dardanelles Transit the Dardanelles, a narrow strait in north-western Turkey connecting the Aegean Sea to the Sea of Marmara; 38 miles long and only 0.75 miles wide at its narrowest point. V610 & V613 Jurassic Coast Coastal scenic cruising including views of the varied cliffs and coastal structures along the south coast of England, the exposed rock formations have led to this large stretch of coastline being listed as a UNESCO world heritage site. V620 Lisbon Sail under the spectacular 25 de Abril bridge. Often compared to the Golden Gate it was in fact designed by the same company who designed the San Francisco Oakland Bay bridge. V604, V621, V701, Q616, Q617, Q620, Q622 & Q623 Messina Strait The narrow passage between Sicily and mainland Italy, 1.9 miles wide at its narrowest point; strong tides create a natural whirlpool that has been linked to ancient Greek legend. Q606, Q610, Q615, Q618, V611 & V614 2.7 Verona Opera event cruises Norwegian fjords Cruise all the way up Norway’s best and most dramatic fjords, witness sights such as “the Seven Sisters” and “the Suitor”; waterfalls at the entrance to Geirangerfjord, cascading down opposing cliffs facing each other which the ship will sail between. Q608, Q611, Q614 & M615 Saguenay Fjord The Saguenay River is one of Canada’s most scenic rivers. From Lac Saint-Jean in the Laurentian Highlands, it runs east to the city of Saguenay and drains into the Saint Lawrence River. Beluga whales breed in the cold waters at the mouth of the Saguenay, and it’s a popular attraction to take a whale watching boat out to see the majestic mammals at play. M621 Statue of Liberty An icon of freedom, welcoming visitors to the USA. On all Transatlantic crossings Stockholm Archipelago Sail in to Stockholm past colourful holiday homes and over 24,000 picturesque islands, rocks and islets stretching 50 miles between the port and the Baltic sea. Q607 & Q613 Bay of Kotor A narrow, steep-sided and winding bay connecting Kotor in Montenegro to the Adriatic sea, offering spectacular fjord-like scenery in a Mediterranean setting. V609, V611, V612, V614 & V615 Venice In 2016, the Mediterranean Fly programme provides an opportunity for passengers to attend the Arena di Verona Opera festival. It is a summer festival of opera located in the city of Verona, Italy. Large-scale opera performances are given in an ancient Roman amphitheatre, which was capable of holding 30,000 spectators. Performances traditionally begin at dusk and spectators are given small candles to light as darkness falls and the performances begin, creating a unique and truly unforgettable atmosphere. There are 3 cruises where an overnight stay in Venice will allow passengers to take an evening tour to Verona to attend a performance: • V609 departing 02/07/16 • V610 departing 16/07/16 • V612 departing 13/08/16 cunard.com • 7 3.0 MEDITERRANEAN FLY CRUISES. 3.1 Queen Victoria Queen Victoria will operate an exciting series of Mediterranean holidays from July to November offering: • 7, 14 or 21 night holidays • The “best of the Med” destinations, covering the Western, Central and Eastern Mediterranean regions • Visiting 26 different ports • A choice of 4 different embarkation ports - Rome, Venice, Athens, and Barcelona • Overnight stays in Venice, Istanbul and Barcelona • Late evening departures in Barcelona, Dubrovnik, Istanbul, Kotor, Monte Carlo, Mykonos, Naples, Trieste and Valencia A summary of the 7 night cruises is shown below: ROME Departures: Rome (tours from Civitavecchia), Corfu, Kotor, Trieste, Venice (overnight) Rome (tours from Civitavecchia), Corfu, Kotor, Dubrovnik, Venice (overnight) Rome (tours from Civitavecchia), Barcelona, Ajaccio, Monte Carlo, Florence/Pisa (tours from Livorno), Rome (tours from Civitavecchia) Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Ajaccio, Barcelona, Rome (tours from Civitavecchia) Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Marseilles, Barcelona, Rome (tours from Civitavecchia) Rome (tours from Civitavecchia), Naples, Cagliari, Ajaccio, Genoa, Rome (tours from Civitavecchia) VENICE Departures: Venice, Dubrovnik, Heraklion, Ephesus (tours from Kusadasi), Santorini, Athens (tours from Piraeus) Key Features V609A & V612A V613C V611B V614B V616A V616B Key Features V609C, V612C Venice, Zadar, Kotor, Corfu, Naples, Rome (tours from Civitavecchia) V611A Venice, Dubrovnik, Kotor, Corfu, Naples, Rome (tours from Civitavecchia) Venice, Zadar, Zakinthos, Messina, Naples, Rome (tours from Civitavecchia) V614A V615C ATHENS Departures: Athens (tours from Piraeus), Istanbul (overnight), Rhodes, Mykonos, Athens (tours from Piraeus) Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight) Key Features V610A, V613A V610C, V613C Queen Victoria Mediterranean Fly 14 and 21 night itineraries 14 night cruise itineraries: ROME Departures: Rome (tours from Civitavecchia), Corfu, Kotor, Trieste, Venice (overnight), Dubrovnik, Heraklion, Ephesus (tours from Kusadasi), Santorini, Athens (tours from Piraeus) Rome (tours from Civitavecchia), Barcelona, Ajaccio, Monte Carlo, Florence/Pisa (tours from Livorno), Rome (tours from Civitavecchia), Corfu, Kotor, Trieste, Venice (overnight) Rome (tours from Civitavecchia), Corfu, Kotor, Trieste, Venice (overnight), Dubrovnik, Heraklion, Ephesus (tours from Kusadasi), Santorini, Athens (tours from Piraeus) Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Ajaccio, Barcelona, Rome (tours from Civitavecchia), Corfu, Kotor, Dubrovnik, Venice (overnight) Rome (tours from Civitavecchia), Corfu, Kotor, Dubrovnik, Venice (overnight), Zadar, Zakinthos, Messina, Naples, Rome (tours from Civitavecchia) Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Marseilles, Barcelona, Rome (tours from Civitavecchia), Naples, Cagliari, Ajaccio, Genoa, Rome (tours from Civitavecchia) Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Valencia, Barcelona (overnight), Marseilles, Ajaccio, Cagliari, Naples, Rome (tours from Civitavecchia) Key Features VENICE Departures: Venice, Dubrovnik, Heraklion, Ephesus (tours from Kusadasi), Santorini, Athens (tours from Piraeus), Istanbul (overnight), Rhodes, Mykonos, Athens (tours from Piraeus) Venice, Zadar, Kotor, Corfu, Naples, Rome (tours from Civitavecchia), Barcelona, Ajaccio, Monte Carlo, Florence/ Pisa (tours from Livorno), Rome (tours from Civitavecchia) Venice, Dubrovnik, Heraklion, Ephesus (tours from Kusadasi), Santorini, Athens (tours from Piraeus), Istanbul (overnight), Rhodes, Mykonos, Athens (tours from Piraeus) Venice, Dubrovnik, Kotor, Corfu, Naples, Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Ajaccio, Barcelona, Rome (tours from Civitavecchia) Key Features V609 V611C V612 V614C V615 V616 V617 V609D V611 V612D V614 cunard.com • 8 VENICE Departures: Venice, Zadar, Zakinthos, Messina, Naples, Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Marseilles, Barcelona, Rome (tours from Civitavecchia) Key Features ATHENS Departures: Athens (tours from Piraeus), Istanbul (overnight), Rhodes, Mykonos, Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight) Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight), Zadar, Kotor, Corfu, Naples, Rome (tours from Civitavecchia) Athens (tours from Piraeus), Istanbul (overnight), Rhodes, Mykonos, Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight) Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight), Dubrovnik, Kotor, Corfu, Naples, Rome (tours from Civitavecchia) Key Features V615D V610 V610D V613 V613D 21 night cruise itineraries: ROME Departures: Rome (tours from Civitavecchia), Barcelona, Ajaccio, Monte Carlo, Florence/Pisa (tours from Livorno), Rome (tours from Civitavecchia), Corfu, Kotor, Trieste, Venice (overnight), Dubrovnik, Heraklion, Ephesus (tours from Kusadasi), Santorini, Athens (tours from Piraeus) Rome (tours from Civitavecchia), Corfu, Kotor, Trieste, Venice (overnight), Dubrovnik, Heraklion, Ephesus (tours from Kusadasi), Santorini, Athens (tours from Piraeus), Istanbul (overnight), Rhodes, Mykonos, Athens (tours from Piraeus) Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Ajaccio, Barcelona, Rome (tours from Civitavecchia), Corfu, Kotor, Dubrovnik, Venice (overnight), Zadar, Zakinthos, Messina, Naples, Rome (tours from Civitavecchia) Rome (tours from Civitavecchia), Corfu, Kotor, Dubrovnik, Venice (overnight), Zadar, Zakinthos, Messina, Naples, Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Marseilles, Barcelona, Rome (tours from Civitavecchia) Key Features ATHENS Departures: Athens (tours from Piraeus), Istanbul (overnight), Rhodes, Mykonos, Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight), Zadar, Kotor, Corfu, Naples, Rome (tours from Civitavecchia) Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight), Zadar, Kotor, Corfu, Naples, Rome (tours from Civitavecchia), Barcelona, Ajaccio, Monte Carlo, Florence/ Pisa (tours from Livorno), Rome (tours from Civitavecchia) Athens (tours from Piraeus), Istanbul (overnight), Rhodes, Mykonos, Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight), Dubrovnik, Kotor, Corfu, Naples, Rome (tours from Civitavecchia) Athens (tours from Piraeus), Ephesus (tours from Kusadasi), Santorini, Olympia (tours from Katakolon), Venice (overnight), Dubrovnik, Kotor, Corfu, Naples, Rome (tours from Civitavecchia), Florence/Pisa (tours from Livorno), Monte Carlo, Ajaccio, Barcelona, Rome (tours from Civitavecchia) Key Features V611D V612B V614D V615B V610B V610E V613B V613E Southampton Vigo Oporto Lisbon Seville Gibraltar Venice Trieste Monte Carlo Genoa Zadar Rapallo Villefranche Florence/Pisa Korcula Marseilles Istanbul Cannes Dubrovnik Rome Toulon Kotor Corsica Barcelona Corfu Naples Izmir Mallorca Valencia Athens Ephesus Bodrum Sardinia Zakinthos Mykonos Marmaris Cartagena Sicily Rhodes Olympia Santorini Crete cunard.com • 9 4.0 TRANSATLANTIC CROSSINGS. 4.1 Queen Mary 2 & Queen Victoria Once the only way from Europe to the New World, transatlantic ships were famed for their extravagance and speed. Today, of course, there are many quicker ways to travel. But none finer. Cunard ships have been crossing the Atlantic to and from New York since 1840, when we established the first ever regular service. Today, a Transatlantic Crossing remains as glamorous and exciting as ever, but it also remains one of travel’s most iconic experiences. This is a voyage truly anchored in history. A Transatlantic Crossing offers so much possibility. It’s a welcome chance to leave the everyday world behind, to escape into a new world of pleasure and excitement and yet feel utterly relaxed. Most of all it’s an invitation to make a unique and dramatic arrival into – or departure from – the world’s most exciting city. QM2 in New York QM2 TRANSATLANTIC CROSSINGS A Transatlantic Crossing on Queen Mary 2 is the ultimate Cunard experience, the most luxurious way to travel between the Old and New Worlds. Cunard’s Transatlantic Crossings are unique in being the only regular Transatlantic service and the world’s only remaining true ocean liner experience. Queen Mary 2 will make 19 Atlantic crossings from May to December 2016, split into 3 main voyage types: • Standard crossings in 7 nights • Crossings in 8 nights • Crossings in 8 nights stopping in Halifax Halifax has historical significance for the Cunard Line as a stopping point during the crossings, as it is the birthplace of the company founder Sir Samuel Cunard and was one of the main way ports on the historic early Transatlantic Crossings. The table below lists the dates of the new Transatlantic Crossings in 2016. Standard 7 night crossings Cruise M604 M605 M610 M611 M614 M616 M619 M622 M627 M629 M630 Direction West East East West East West West East West East West Date 10/05/2016 17/05/2016 06/07/2016 15/07/2016 09/08/2016 30/08/2016 20/09/2016 11/10/2016 19/11/2016 08/12/2016 15/12/2016 8 night crossings Cruise M608 M613 M623 M624 M625 M626 Direction West West West East West East Date 21/06/2016 01/08/2016 18/10/0216 16/10/2016 03/11/2016 11/11/2016 8 night crossings Cruise M612 M617 Direction East East Date 24/07/2016 08/09/2016 QV TRANSATLANTIC PAIR In 2016, Queen Victoria will be operating a pair of Transatlantic Crossings for the first time ever. These voyages will have a duration of 9 nights and each will feature a different port of call. • V605 Transatlantic West departing 22/05/16, calling at Halifax, Nova Scotia • V606 Transatlantic East departing 31/05/16, calling at Cork (tours from Cobh), Ireland There are 7 opportunities to take a Transatlantic round trip which departs from and returns to Southampton in 2016: Roundtrip Crossings SOUTHAMPTON TO SOUTHAMPTON Cruise V605A M604A M611C M613A M616C M623A M625A Date 22/05/2016 10/05/2016 17/07/2016 01/08/2016 01/09/2016 18/10/2016 03/11/2016 Nights 18 14 15 15 15 16 16 cunard.com • 10 Dubrovnik 5.0 ROUND TRIP SOUTHAMPTON CRUISES. 5.1 Queen Elizabeth, Queen Victoria & Queen Mary 2 A range of ex-Southampton cruises are available from May to December. Queen Elizabeth will operate regular ex-UK voyages while Queen Victoria and Queen Mary 2 offer selected departures during the year. • Piazza del Duomo, Pisa and Historic centre of Florence, from Livorno V607 • Historic Naples, Pompeii and Amalfi coast, from Naples Q619 Overnight stays in port: • Barcelona V607 • 28 round trip Southampton cruises CENTRAL MEDITERRANEAN • More variety with cruises to the Mediterranean, Atlantic Islands, Western Europe, Northern Europe and Caribbean The Central Med is the gateway to some of the world’s best historic sites such as ancient Athens, Olympia and Ephesus. You will also have a chance to visit the stunning World Heritage cities Venice and Dubrovnik, or enjoy the relaxed atmosphere of the Aegean island beaches. -- 2 Western Mediterranean cruises -- 2 Adriatic cruises -- 2 Greek Islands cruises -- 6 Canary Islands cruises -- 2 Baltic cruises -- 5 Western Europe short breaks -- 2 Norway Fjords cruises New in 2016: We have introduced a new Central Med itinerary type in addition to the classic Adriatic type that calls at Venice and Dubrovnik. This new type features Athens (from Piraeus) and the popular island destination of Mykonos, as well as the historic sites of Olympia (from Katakolon) and Ephesus (from Kusadasi). -- Arctic Circle cruise Scenic cruising opportunities: -- British Isles cruise • Messina straits transit Q606, Q610, Q615 & Q618 -- Iceland cruise UNESCO world heritage sites: -- Caribbean cruise • A range of cruise durations; cruises range from 3 night Western Europe Cruise Breaks to a 24 night Caribbean cruise • 7 overnight stays in Barcelona, St Petersburg, Madeira, Reykjavik and Amsterdam • Cathedral, Alcázar and Archivo de Indias in Seville, from Cadiz Q606, Q615 & Q618 • Old Town of Corfu Q606 & Q615 • Old City of Dubrovnik Q606 & Q615 • 7 evening departures in Madeira, Bergen, Invergordon, Kusadasi and Tenerife • Archaeological Site of Olympia, from Katakolon Q610 & Q618 WESTERN MEDITERRANEAN • Venice and its Lagoon Q606 & Q615 The Western Med offers a variety of destinations to cater to all tastes; whether it’s the rich cultural treasures of Rome, Pisa and Florence, the glamour of the French and Italian Riviera or the metropolitan attraction of Barcelona, these cruises offer the best of each. UNESCO world heritage sites: • Gaudi’s works, Barcelona V607 & Q619 • Cathedral, Alcázar and Archivo de Indias in Seville, from Cadiz Q619 • Vatican City and the historic centre of Rome, from Civitaveccia V607 & Q619 • The Acropolis in Athens, from Piraeus Q610 & Q618 Evenings in port: • Kusadasi, for Ephesus Q610 & Q618 Ship maiden calls: • Zadar Q606 BALTIC Our Baltic cruises offer passengers the chance to visit the major capital cities of northern Europe, including St Petersburg, Stockholm and Copenhagen. Let these diverse gems excite you with their rich culture, history and warm hospitality. cunard.com • 11 Scenic cruising opportunities: ICELAND • Stockholm archipelago Q607 & Q613 Known as the land of ice and fire, the dramatic landscape of Iceland awaits you on this voyage. This specially selected cruise allows you to see the land of fire and ice from all angles as well as take in the sights of the Norwegian Fjords. UNESCO world heritage sites: • Roskilde Cathedral, Copenhagen Q607 & Q613 • Historic Centre of St Petersburg Q607 & Q613 • Historic Centre (Old Town) of Tallinn Q607 & Q613 Reintroduced in 2016: the new programme reintroduces a longer 14 night cruise duration, which improves on previous years’ itineraries by featuring 4 port days in Iceland including an overnight in Reykjavik as well as 3 Norwegian ports. Overnight stays in port: UNESCO world heritage sites: • St Petersburg Q607 & Q613 • Thingvellir national park, Reykjavik Q614 Ship maiden calls: Overnight stays in port: • Skagen Q607 • Reykjavik Q614 • Royal Domain of Drottningholm, Stockholm Q607 & Q613 Copenhagen NORWAY FJORDS & ARCTIC CIRCLE BRITISH ISLES The breathtaking scenery offered by the Norwegian Fjords make these cruises among our most popular. Enjoy the sensation of cruising along a winding valley surrounded by steep cliffs, waterfalls and snowy peaks to discover hidden ports nestling at their end. Take a cruise around the British Isles and see some of the lesserknown sights. This unique cruise mixes together popular cities, quaint fishing ports and some remote locations in one neat package. New in 2016: a 9 night Fjord cruise that features one more port of call than our standard 7 night itinerary, plus a day of scenic cruising to relax and soak up the scenery in the majestic Geirangerfjord. We have reintroduced our longer duration Arctic Circle cruise, which provides additional Norwegian port content and variety compared to a standard Fjord cruise. Not only does it call at the popular fjord ports of Flaam, Andalsnes and Olden but also the larger metropolitan destinations of Oslo, Bergen and Stavanger. Scenic cruising opportunities: • Sail past Seven Sisters and the Suitor waterfalls, Geirangerfjord Q608 & Q611 • Scenic cruising in Sognefjord Q608, Q611 & M614D • Scenic cruising in Nordfjord and Romsdalsfjord M614D UNESCO world heritage sites: • Bryggen, the old wharf of Bergen Q608, Q611 & M614D • West Norwegian Fjords and Gerianger Q608 & Q611 Evenings in port: • Bergen Q608 This will be Queen Elizabeth’s first British Isles cruise since 2013. The voyage features a variety of port calls on the British mainland (South Queensferry for Edinburgh, Liverpool), Ireland (Belfast) as well as the Scottish highlands and Islands (Invergordon, Kirkwall, Stornoway). New in 2016: a new feature is the inclusion of extensive scenic cruising. Scenic cruising opportunities: • Cape Wrath Q609 • Flamborough Head Q609 • South Cornwall Q609 UNESCO world heritage sites: • Heart of neolithic Orkney, from Kirkwall Q609 • Maritime mercantile city of Liverpool Q609 • Old and New Towns of Edinburgh Q609 Evenings in port: • Invergordon Q609 Ship maiden calls • Stornoway Q609 cunard.com • 12 CANARY ISLANDS IBERIA Situated off the coast of Northwest Africa, the Canary Islands enjoy warm weather all year round. Our cruises take in the highlights of the Canaries, Madeira and the Spanish and Portuguese mainland. These Atlantic Coast cruises explore the historic ports and major cities of the Iberian peninsula, as well as offering Northern Africa, Gibraltar and the Bay of Biscay. UNESCO world heritage sites Reintroduced in 2016: for the first time since 2010, we are offering a 7 night cruise focused on the Atlantic Coast. For passengers interested in a shorter duration cruise, this is an alternative to the standard Western Europe cruise breaks and features Vigo, Lisbon, Oporto and Cherbourg. • Tower of Hercules, La Coruna Q624 • Santiago de Compostela, from La Coruna Q624 or Vigo V604, V701 & Q620 • Monastery of the Hieronymites and Tower of Belém in Lisbon V604, V701, Q616, Q620 & Q623 • Teide National Park, Tenerife V604, V701, Q620, Q623 & Q624 • Cathedral, Alcázar and Archivo de Indias in Seville, from Cadiz Q616 UNESCO world heritage sites • Tower of Hercules, La Coruna V621 & Q622 • Santiago de Compostela, from La Coruna V621 & Q622 or Vigo Q617 Evenings in port • Monastery of the Hieronymites and Tower of Belém in Lisbon V621, Q617 & Q622 • Tenerife Q620 & Q624 • Historic Centre of Oporto Q617 • Madeira V701 • Medina of Tétouan, from Tangiers V621 & Q622 Overnight stays in port • The silk exchange, Valencia Q622 • Madeira Q61 & Q623 Ship maiden calls Local events or holidays • Tangiers Q622 • New Year’s Eve in Madeira V701 New York HAMBURG RETURN CRUISES The new program features a collection of Hamburg roundtrip cruises. The experience of sailing into and away from Hamburg on a Cunard ship is always a highlight and one of the most memorable experiences offered by Cunard. A summary of these voyages is shown: Cruise Q605A M608C M615 Voyage Type Central Mediterranean Canada / New England Arctic Circle Nights 21 24 12 Departure Date 12/05/2016 21/06/2016 18/08/2016 Cruise M609 M610B M612A M614B M617A M620A M622A M624A M626A M628 M629A M701 Voyage Type Canada / New England Transatlantic round trip Transatlantic round trip Arctic Circle Western Europe Canada / New England Transatlantic round trip Transatlantic round trip Transatlantic round trip Caribbean Eastern Transatlantic round trip Caribbean Eastern Nights 5 18 16 30 19 14 15 16 15 12 14 12 Departure Date 01/07/2016 06/07/2016 24/07/2016 09/08/2016 08/09/2016 27/09/2016 11/10/2016 26/10/2016 26/11/2016 26/11/2016 08/12/2016 22/12/2016 EX-NYC CRUISES New York – it’s an exhilarating city. With so much to see and do, world class shopping and sensational cuisine, it’s a city like no other. To depart and arrive on board one of the world’s most extraordinary ships, Queen Mary 2, will help ensure your holiday is a truly unforgettable one. Our round trip cruises from New York offer you the chance to visit either the Caribbean or New England and Canada. Whether you choose to travel north to historic cities, beautiful landscapes and national parks of Canada or South to crystal clear waters and white sandy beaches, travelling with Cunard will make sure you arrive in style. cunard.com • 13 6.0 PRICING AND BENEFITS. 6.1 Lead fares Fares are per person in AUD/NZD and are based on double occupancy. Fares include the voyage fare and any taxes, fees and port expenses (which are subject to change). For all voyages available at launch – see APPENDIX A. 6.2 Early booking offers For bookings made by 31 December 2015, receive up to USD$535pp (based on Q605A on board spending money when you book a launch fare on a cruise of 7 nights or more shown in APPENDIX A. On board spending money (in USD) varies by duration and applies to the first two guests sharing a cabin. On board spending money can be spent in the on board shops, bars, restaurants, spas and towards shore excursions. On board spending money is non-refundable and non-transferable. 6.3 Cunard World Club Member savings – past guest Members of the Cunard World Club will benefit from an additional 5% discount off the launch fares shown in APPENDIX A. This 5% Cunard World Club discount is applicable on all cruises, for past passengers only, until 31 Decemeber2015. 6.4 Singles and supplements Single passengers wishing to travel in a double stateroom pay a “Sole Occupancy” supplement, as follows: QUEEN ELIZABETH • Grades Q1-Q6, P1-P2 – 200% of the double occupancy fare • Grades A1-IF – 175% of the double occupancy fare QUEEN VICTORIA • Grades Q1-Q6, P1-P2 – 200% of the double occupancy fare • Grades BA-IF – 175% of the double occupancy fare QUEEN MARY 2 • Grades Q1-Q7, P1-P2 – 200% of the double occupancy fare • Grades A1-IF – 175% of the double occupancy fare To calculate the Single passenger fares please apply the sole occupancy supplement percentage to the Cunard Fare for the selected stateroom grade. For Third/ Fourth Passenger & Child Fares we offer discounts between 10% and 70% of the double occupancy fare. cunard.com • 14 7.0 SELECT SAILING PROGRAM. Reserve an allocation of 10 passengers or more to qualify for group rates, offering savings of 5% off the Launch Fare in selected group cabin grades and up to US$150* per person on board credit. The discount only applies to the first and second passengers travelling in the same stateroom and is subject to availability and capacity constraints. For non-Round World Voyage Departures, agents may establish one Select Sailing per ship per month. Agents can earn 1 free of charge (FOC) berth for every 16 passengers booked in lower berths (in a minimum of 8 cabins) on standard cruises. Passengers allocated to the free of charge berths must pay for government fees & taxes and any extra package costs. The free of charge berth is allocated at the discretion of Cunard, approximately 60 days prior to sailing once all bookings are fully paid based on the average fare/grade occupied by group. The free of charge berth can be given to the passengers, used to send a representative to escort the group, kept as extra commission for the agency or used as an investment towards future Cunard mailing or advertising promotions. Up to 6 FOC berths will be allowed per Select Sailing. Select Sailing pricing applies to the following categories: Meta Category Inside Oceanview Balcony Princess Grill Queens Grill Queen Mary 2 IB, IA ED BC, BB, BA P1 Q6, Q5 Queen Victoria IA, GB EB, ED BC, BA P1 Q5 Queen Elizabeth IA, GB EB, ED BC, BA P1 Q5 In addition to the Select Sailing discount, passengers can receive bonus on board credit depending on the length of the cruise: Duration (nights) 7 nights > 7 nights On board Credit (USD)* Inside / Ocean view (per person) Balcony / Suites (per person) $50 $100 $75 $150 *On board credit applies to the first two guests sharing a stateroom and can be spent in the on board shops, bars, restaurants, spas and towards shore excursions. On board credit is non-refundable, non-transferable and cannot be redeemed for cash. • A deposit of AUD$25 per bed is required for Select Sailings of more than 16 beds. The bulk deposit is required 240 days prior to departure. • Any single group request will be limited to no more than 100 beds for any given sailing. Larger incentive group requests and charters are available on request dependant on availability. • A set amount of inventory is allocated to Select Sailings. Once this limit has been reached, Cunard reserves the right to close Select Sailings for future bookings or new registrations. • Select Sailing space will be recalled according to a fixed schedule (180, 150 and 120 days prior to departure). At each recall, a minimum of 50% of the unsold space may be recalled. Allocations with no activity will be subject to 100% recall on each recall date. All remaining space will be recalled the third recall date (rather than at final payment). Cunard reserves the right to recall unsold space and all of the allotment at any time. • The Select Sailing 5% discount is not combinable with the Past Passenger discount. • All registrations and bookings for Select Sailings will only be available via Polar Online. Group contracts should always be read in conjunction with the terms and conditions as stated in the brochure which passengers will be bound by. cunard.com • 15 8.0 CRUISE SALE PROGRAM. • Cruise Sales provide an additional incentive to assist agencies to sell Cunard. Cruise Sale benefits: Cruise Sale duration Deposit Applicable cruises On board Credit* Cunard 7 days 50% off standard deposit Cruises of 7 nights or longer only US$50 per person (max US$100 per cabin) • Agents may hold two Cruise Sales per quarter, up to six per year. From time to time, Cunard may offer bonus Cruise Sales. Bonus Cruise Sales do not count towards the two Cruise Sales per quarter limit. • Cruise Sales are combinable with Select Sailing amenities, on board sales benefits and most other promotions unless specified otherwise. • Cruise Sale benefits are only available for new bookings made within the specified period. • Cruise Sale on board credit benefits do not apply to third/fourth berth passengers. On board credit can be spent in the on board shops, bars, restaurants, spas and towards shore excursions. On board credit is non-refundable, non transferrable and cannot be redeemed for cash. Cruise Sales must be set up via Polar Online. • Cruise Sale reduced deposit is a 50% reduction off the standard adult deposit amount as specified in the brochure, with the remainder due on final payment of the booking. 9.0 GENERAL POLICIES. 9.1 Hotel and dining charges (Gratuities) During the cruise, guests will experience excellent service from members of our crew in a variety of locations. In addition, many more crew behind the scenes support those who serve guests directly. For our guest’s convenience, a Hotel and Dining charge will be automatically added to their shipboard account on a daily basis. Grill categories will be charged $13.50 per guest per day and Britannia categories $11.50 per guest per day. A 15% charge is automatically added to a guest’s on board account for Bar, Wine & Saloon services. Guests may choose to alter or remove these amounts at their discretion. 9.2 Booking terms • 10% of the total fare is due at the time of the booking and this deposit is non-refundable. For bookings made within 90 days of departure we will ask you to pay the full fare amount. • A booking may only be made by a person aged 18 or over. All passengers who, at the time of departure, will be under 18 years must be accompanied by a passenger aged 18 or over who will at all times during the holiday be responsible for their welfare, conduct & behaviour. Passengers under 16 years old are not permitted to disembark the ship in any port without an adult passenger who is accompanying them on the holiday. • A 1.5% surcharge applies to credit card payments for direct bookings made via our call centre and website. Such credit card charges do not apply to bookings made on board or by debit card. 9.3 Cancellation terms • Should you need to cancel your booking, we ask that you notify your Travel Agent or for passengers who have booked directly, by calling our reservations department at your earliest convenience. • In the event Cunard shall be entitled to a levy, a cancellation charge as a percentage of the price paid in accordance with the following: PERIOD BEFORE DEPARTURE WITHIN WHICH WRITTEN NOTICE OF CANCELLATION IS RECEIVED BY CUNARD From the date of booking until 90 days before departure 89 – 64 days 63 – 43 days 42 – 15 days Less than 14 days before departure or failure to embark CANCELLATION CHARGES (% OF PRICE PAID) Deposit 25% 50% 75% 100% Any additional fees charged by airlines will be passed on to the passengers cunard.com • 16
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