Oracle Hyperion Managed Services
Oracle Hyperion Managed Services Datasheet BizTech Hyperion Managed Services provides hosting and application management services that help customers drive profitable growth by delivering predictable results, improving transparency and compliance, and increasing business alignment. With BizTech Hyperion Managed Services, organizations are able to accelerate business results, lower costs, reduce risks, as well as, maximize investment in the Hyperion Enterprise Performance Management System. More Value from Hyperion Enterprise Performance Management BizTech Hyperion Managed Services hosts and manages Hyperion Performance Management applications, keeping them available, secure, and up to date, thus allowing customers to better formulate their business goals and strategies, and communicate that information across the enterprise. Through its hosted application management services, BizTech Managed Services helps organizations to increase return on investment (ROI) and dramatically reduce total cost of ownership (TCO). With Hyperion Performance Management applications hosted and managed by BizTech, customers can maximize the benefits of these industryleading enterprise performance management (EPM) applications without having to monitor, maintain, and patch the applications themselves. BizTech Managed Services supports key Hyperion EPM products, such as Hyperion Financial Management, Hyperion Planning, Hyperion Workforce Planning, and Hyperion Financial Data Quality Management. BizTech Managed Services also supports Hyperion Essbase, Hyperion Interactive Reporting, Hyperion Financial Reporting and Web Analysis. Benefit from Oracle Experts BizTech Managed Services ensures that you get maximum value out of Oracle Hyperion Applications. BizTech’s Managed Services is a complete hosting and software management service that gives you direct access to Oracle product, support, and software management experts who can help solve problems and introduce new product capabilities. With BizTech Managed Services, you can maximize the value of your IT organization by letting your staff focus on highvalue activities while BizTech Oracle experts maintain your Oracle software. About BizTech BizTech is the leading Oracle Consulting and IT Services firm in the Mid-Atlantic. For more than a decade we've focused on Oracle applications, technology and consulting services for small, midsize and Fortune 500 companies. As an Oracle Platinum Partner with over 300 successful implementations, we are committed to Oracle solutions and the service we provide to our clients. BizTech offers a unique combination of proven industry methods and experienced Oracle experts to lead your organization through changes required to manage, build, and implement business driven solutions. Contact Us Today! 1150 First Avenue, Suite 320 King of Prussia, PA 19406 Phone: 610-592-0600 1.877.BizTech www.BizTech.com BizTech experts use Information Technology Infrastructure Library (ITIL) – based processes and automation to manage your software on proven configurations across the entire Oracle technology stack. BizTech Managed Services delivers the following core services designed specifically for Oracle Hyperion: Infrastructure management - Provides, manages, and maintains hardware, network connections, and facilities for customers Software management - Uses a closed loop process with Oracle experts to solve customer problems quickly, along with root cause analysis to avoid problems altogether Security management - Manages the security tools, processes, and precautions that protect the privacy and security of customer data and solutions Service level management - Provides a service-desk escalation process, meets service levels, and then measures and reports results directly to customers IT governance - Provides a practice director to work closely with customers, resolve problems, plan and execute changes, and keep customer IT solutions aligned with the business BizTech Managed Services Benefits Lower total cost of ownership Increased ROI Product, support, and applications management expertise Industry-leading reliability and Security IT governance processes to align business and technology SSAE16 SOC I Compliance PCI Compliance Additional Value-Added Services You can take further advantage of BizTech’s expertise and engineered best practices with BizTech Managed Services additional high-value services. As a complement to the core services, BizTech Managed Services offers help desk services, advanced testing services, high-availability disaster recovery options, and implementation and transformational services to help you get more value over the entire software ownership lifecycle. Choose the Best Services for Your Business BizTech’s Hyperion Managed Services lets you choose which services you need to get the most out of your Oracle software. For a predictable per-user, per-month fee, BizTech’s Hyperion Managed Services can be tailored specifically for your business. BizTech’s Hyperion Managed Services range from assessments to planning to continuous improvement of any or all of the core service areas. BizTech can provide and manage the hardware in a BizTech data center or in your own or a third-party data center. Unlock the Value of Your Software BizTech’s Hyperion Managed Services helps you leverage BizTech’s years of experience so you can better focus and direct our resources. BizTech Managed Services follows best practices to ensure that Oracle Hyperion Application customers accelerate business results, lower costs, and reduce risks. These best practices include: Proactive problem resolution and maintenance Reusable processes and technologies Seamless access to product, support, and software management expertise Validated solutions Engineered upgrade processes Certified and audited processes Copyright © 2012 Business Technology Services, Inc. | All Rights Reserved. BHYMS_4.12
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