Loyalty is rewarded with 2015

Bosch eXtra
www.boscheXtra.co.za
The new loyalty program from Bosch.
15
20
Loyalty is rewarded with
eXtra points. eXtra rewards.
eXtra advantages.
Bosch eXtra
Bosch Automotive rewards your loyalty!
Bosch extra allows you to earn points and redeem them for fantastic rewards.
www.boscheXtra.co.za
page 02
Bosch Automotive
rewards your loyalty !
About the programme
Bosch eXtra is a new loyalty programme from Bosch to...
• give Automotive retailers attractive, guaranteed rewards through an exclusive points-based scheme
Programme period: 1st January 2015 to 30th September 2015.
Participate immediately. A world of rewards is waiting for you.
Points earned in the 2014 programme, that were not redeemed, are carried forward to this 2015 programme.
Participating is simple and receiving rewards is even simpler:
Register at www.boschextra.co.za or complete the Participation Form enclosed and points will be credited to your
Bosch eXtra account each time you purchase eligible Bosch Automotive products.
Go to www.boschextra.co.za to see how many points you have earned and to discover the rewards. You decide which
rewards to redeem your points for. You only need a few points to gain access to a wide variety of rewards and services,
but more points means access to rewards of greater value. The following pages contain details about the Bosch eXtra
initiative, and the advantages it offers.
Loyalty
rewarded
with Bosch
extra
page 03
Participating is simple
1. Register
There are 2 ways to register:
1. Go to www.boschextra.co.za and fill in all sections of the online registration form. Then simply send the registration
form by clicking the specific button, and you’ll immediately receive registration confirmation by e-mail, including
your personal access data and password.
2. Complete the Participation form enclosed and email to [email protected] or hand it to an authorised
Bosch representative.
Participation is free and when you register in the program, you’ll receive 100 welcome points.
2. Earn points
Earn points each time you purchase eligible Bosch Automotive products.
To earn points, simply purchase eligible Bosch Automotive products from Bosch registered wholesalers, insist
that your wholesaler enters your purchase details with invoice no. and date on the programme website www.boschextra.co.za for each of your purchases, your points will be credited to your Bosch eXtra account.
Go to www.boschextra.co.za at anytime to see how many points you have earned.
3. Choose the rewards
You can redeem your points for gifts, once you reach a minimum of 750 points, during the redemption periods April &
October 2015. To redeem your extra points for rewards, simply go to www.boschextra.co.za and choose your reward
from those available. Your reward will be conveniently delivered to the address registered on your Bosch eXtra account.
Rewards will be delivered in May and November 2015 only.
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Eligible products
In addition to their quality and safety, these products also have other advantages!
Product
Min Order QTY
( MOQ )
Points per MOQ*
Fuel Filter
5
10
Oil Filter
5
10
Air Filter
5
10
Cabin Filter
5
10
Pads
1
10
Starter
1
15
Altenator
1
15
Wiper Blades
Wipers
2
5
Spark Plugs
Spark Plugs
10
5
V belts
5
10
Kits
1
15
Hooters
1
5
Relays
10
10
Switches
5
10
Gasoline
Fuel pumps
1
10
Lighting
Globes
10
5
Product Group
Filtration
Braking
Rotating Machines
Energy Supply
Body Electronics
In the event rewards in the catalogue are no longer available or manufactured, they will be substituted with a product with similar characteristics and value.
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Eligible products
Filtration
Bosch has a comprehensive range of filters to best protect both the engine and the occupants
in the car. Properly-filtered fluids ensure reliable gasoline and diesel injection systems in
addition to preventing damage to inner engine components. And Bosch cabin filters ensure
clean air for the driver and passengers, for greater on-board comfort and healthy and safe
driving.
Brake Pads
Bosch has linked its name with ABS and ESP, but today it’s also one of the international
leaders when it comes to providing car manufacturers with braking systems. Among these is a
complete range of brake pads, all characterized by the highest quality and reliability standards.
Altenators and Starters
For over 100 years, Bosch has been developing and manufacturing Alternators and Starter
Motors. Bosch Alternators and Starter Motors suit a wide range of applications including
passenger cars, light and heavy commercial vehicles, construction equipment, agricultural
machinery and stationary engines.Whether remanufactured or new, Bosch Alternators and
Starters are 100% factory tested to ensure years of reliable performance.
Wiper blades
Wiping quality has a precise name: Bosch. Whether Twin wipers (with double-blend wiping
edge) or Aerotwin wipers (the first blade doesn’t have an outer frame) are used, the motorist
has a substantial advantage: he/she is certainly safer and more comfortable in the most
extreme visibility conditions, thanks to a silent operating mode. What’s more, Aerotwin’s
multi-clip allows it to be mounted in a minute - even on vehicles with traditional wiper blades.
Spark Plugs
Leading vehicle manufacturers worldwide trust spark plug expertise from Bosch. Bosch is
linked with top quality, reliability and a long service life. That‘s why Bosch spark plugs have
been the perfect choice for original equipment and aftermarket for so many years.
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Belts
Over 80 years of experience in drive transmissions has resulted in Bosch’s complete range of
V- toothed and poly-V distribution belts (also in kits with tensioners), which are in complete
compliance with the strict characteristics required by car manufacturers’ original equipment.
Hooters
Bosch Horns and Fanfares: More than 80 years of setting the tone Since 1921 Bosch has been
supplying powerful acoustic signalling devices featuring the latest technology, absolutely
reliable operation and a long service life. When it comes to selecting signalling devices,
renowned vehicle manufacturers throughout the world put their trust in first-class genuine
Bosch quality.
Globes
Bosch’s new ideas and convincing products give new light to the bulbs market. Highly
diversified lines meet the motorist’s every need: from highly efficient and stylish Xenon Silver
bulbs to Longlife bulbs, Plus 90 bulbs (the brightest halogen bulbs),Fusion Bright, and
Trucklight bulbs (for commercial vehicles).
Relays & Switches
For over 40 years Bosch has been a trendsetter in relay & Switch technology. Bosch relays are
used in many other industries. Bosch provides a comprehensive range of 12 and 24 volt relays
and switches for any size and any application. Constant evolu-tion of the range ensures that it
always complies with the latest technology.
Fuel Pumps
Engine management and fuel delivery systems are a core part of Bosch’s activities. That is why
you can be confident you are choosing the right solution for your customers by using Bosch
fuel pumps.
page 07
eXtra rewards
Picnic
Basket
750
OR
Points
Bosch
Cordless drill
Ice Maker
OR
1250
Patio
Gas Heater
Points
GPS
Navigator
OR
1750
52cm Kettle
Braai
Points
page 08
3D Blueray
Player
2250
OR
Bosch
Points Combo drill
Bosch
Kitchen machine
OR
2750
Action
Camera
Points
Full HD 32”
3D LED TV
OR
3250
Upon ordering this prize a valid TV license will have to be produced
Points
Casio
Ltd edition
Watch
In the event rewards in the catalogue are no longer available or manufactured, they will be substituted with a product with similar characteristics and value.
page 09
eXtra rewards
Smart
Phone
OR
3750
16GB
Tablet
Points
32GB
Tablet
OR
4250
Game
Console
Points
48”
HD TV
OR
4750
Upon ordering this prize a valid TV license will have to be produced
15”
Laptop
Points
page 10
Home Theatre
System
OR
5250
Camping
Points Fridge
150cc Delivery Bike
Bike does not include license / registration or any optional extras.
5750
Points
In the event rewards in the catalogue are no longer available or manufactured, they will be substituted with a product with similar characteristics and value.
page 11
eXtra activity table
1 January 2015
Programme commences.
Unredeemed 2014 points are carried over to the 2015 programme.
1 April 2015 to
30 April 2015
Redemption period #1
Redemptions to be made online
1 May 2015 to
31 May 2015
Delivery of redemption #1
30 September 2015
Programme closes
1 October 2015
to
31 October 2015
Redemption #2
Redemptions to be made online
1 November 2015
to
30 November 2015
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Delivery of redemption #2
FAQs
What is the Bosch eXtra programme all about ?
Bosch eXtra is an exclusive retail loyalty programme designed for Bosch retailers like you, buying Bosch products.
It is an initiative to recognise and reward your performance.
How do I enrol ?
Bosch extra is open to all retail spare parts shops only.
You can register online at www.boschextra.co.za or by completing the enclosed participation form
Can I buy any products ?
Purchases of eligible Bosch Automotive products are covered in this programme. Please refer to page 4 for more details
and products covered.
How will my points be credited ?
Your Bosch Authorised Wholesaler will forward your purchase details to be entered into the programme website, each
time you purchase eligible Bosch Automotive products. The points will automatically be updated to your account.
How can I track my points ?
By visiting www.boschextra.co.za and entering your unique Bosch eXtra account number and password, you can view
your points summary and track your balance points, which will be updated on a monthly basis.
When can I redeem ?
To start redemption, you must have a minimum of 750 points.
Can I redeem all my points or only parts of it ?
Yes! You can redeem part of the points or all the points earned by you. Please refer to page 7 - 10 for gift options and
points required. For example, if you have 5,750 points, you can redeem 2,750 points and carry forward the balance 3,000
points for future redemption.
Can I get multiple rewards in exchange of points ?
Yes! For example, if you have 5,750 points, you can either redeem your points for gifts worth 2,750 + 2,250 + 750 points
or you can redeem your points for a single gift worth 5,750 points.
If I need any clarification, whom should I contact ?
Please email [email protected] with any query regarding Bosch eXtra.
Register TODAY
for Bosch extra
www.boschextra.co.za
Hotline: +27 (011) 651-9886
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Terms and Conditions
Bosch Extra is only valid on purchases of eligible Bosch Automotive products as mentioned in the brochure and on the website.
1.
The 2014 Bosch extra loyalty programme (the “Programme”) is operated by Robert Bosch (Pty) Ltd (“Bosch”).
2.
By participating in the Programme, all retailers who participate in the Programme (“Participants”) agree to be bound by and adhere to the terms and conditions set out
in the Programme brochure, on the Programme’s website located at www.boschextra.co.za and these terms and conditions, as amended, altered or updated from time to
time. A Participant may not participate in the Programme unless they accept these terms and conditions, as may be updated or altered by Robert Bosch (Pty) Ltd from
time to time. Robert Bosch (Pty) Ltd may amend, alter or updated these terms and conditions at any time by publishing the amended, altered or updated terms and
conditions (“Updated Terms”) on the Programme’s website. The Participant will be automatically bound by the Updated Terms. Participation in the Programme is subject
to compliance with these terms and conditions as well as all terms and conditions that may be set out in the Programme Brochure or on the Programme’s website.
3.
The Programme will be open for participation in SA Customs Union (SACU) South Africa, Lesotho, Namibia, Botswana and Swaziland only from January 2015 to
September 30, 2015.
4.
In order to be awarded points, Participants must purchase eligible Bosch Automotive products mentioned in the Programme brochure and/or on the Programme’s
website, located at www.boschextra.co.za (“Eligible Products”). In addition, purchases must be made from authorised participating Bosch wholesalers (“Registered
Wholesalers”). The wholesalers will be listed on the Programme’s website and in the Programme brochure.
5.
Only independent retailers who purchase Eligible Products from Registered Wholesalers may participate in the Programme. Rewards will only be issued to registered
retailer companies or close corporations, as indicated on the Participant’s completed participation form, and not to any individual.
6.
Back orders will be excluded from the Programme and no points will be awarded for back order purchases.
7.
No sales returns on Eligible Products purchased during the Programme period will be entertained during or after the Programme period. Defective products may be
exchange in accordance with Robert Bosch (Pty) Ltd’s policies regarding this from time to time, but not additional points will be awarded in respect of exchanged
products. If Robert Bosch (Pty) Ltd in its discretion grants credit or a refund in respect of any products, any points that were awarded for the purchase of those products
will be forfeited.
8.
The availability of Eligible Products is limited, but Robert Bosch (Pty) Ltd will take reasonable commercial steps to order stock. Robert Bosch (Pty) Ltd will not be liable
to Participants in the unlikely event of insufficient stock of any of the Eligible Products.
9.
Points and rewards will only be awarded on valid purchases of Eligible Products during the Programme period. Purchases outside the Programme period will not qualify
for points or rewards.
10.
The onus rests on the retailer to ensure that the wholesaler reports all purchase data of eligible Bosch Automotive products to Robert Bosch (PTY) Ltd to be entered into
the Bosch extra website for points to be allocated.
11.
Transactions must be recorded into the programme within six months after the date of invoice.
12.
The points and rewards are non-endorsable, non-transferable and cannot be exchanged for cash or any other benefit. No requests for changes or exchanges of rewards
will be entertained. Reward redemptions are to be made online only and not by Email
13.
Once the Participant’s purchases are collated, the points will be allocated. Bosch’s decision is final and no further correspondence will be entered into.
14.
Rewards will be delivered between the months May to November.
15.
Rewards chosen by Participants will be delivered by courier to the address indicated at the time of registration on the Bosch extra website, and withoutany charge to the consignee.
16.
Images shown on the Programme website and in the Programme brochure are only indications of the rewards and the actual products may vary.
17.
In the event of a reward being or becoming unavailable and/or discontinued, Robert Bosch (PTY) Ltd reserves the right to substitute the reward with another product of
equal and / or similar value.
18.
On completion of the points redemption process, the member will receive a system generated confirmation code via email. This serves as an acknowledgement of
acceptance of redemption.
19.
Participants may only redeem points at the end of the programme period. No points can be redeemed before the end of the Programme period.
20.
Points can be used for multiple rewards. For example, if a Participant has 5,750 points, it can redeem 2,750 points for one reward and use the balance of 3,000 points to redeem another reward.
21.
If a Participant’s total points fall between the number of points necessary to redeem different rewards, the Participant may only use the points to redeem the reward
which requires the lower number of points. (For example, if the Participant has a total of 1,000 points, and there are rewards requiring 750 and 1250 points, the
Participant would only be allowed to redeem points to claim the reward requiring 750 points.)
22.
A reward may not be cancelled or changed once it has been confirmed on the Programme website.
23.
Rewards, such as motorcycles and TV sets, are to be claimed by Participant at the sales point indicated by Robert Bosch (Pty) Ltd after the order. Participants must carry
all fees, costs and expenses relating to claiming, collecting and using rewards, including license, registration and maintenance fees. Robert Bosch (Pty) Ltd will not be
liable for such fees, costs and expenses
24.
In the case of a television being the reward, the Participant will be responsible for obtaining a television license and will need to produce this in order to receive the
reward.
25.
Participants agree to Robert Bosch (PTY) Ltd using the photographs, names and contact details of the Participants for media coverage, advertisement or publicity
without any further consideration to the Participants or the individuals involved. The Participants must ensure that they obtain the consent of their owners, officers,
personnel and all other persons in photographs in order for Robert Bosch (Pty) Ltd to use their photographs and images for the aforesaid purposes.
26.
Participants grant their permission to Robert Bosch (PTY) Ltd to use the data and personal information provided by them for future campaigns, promotions, emails,
correspondence and marketing activities.
27.
Robert Bosch (PTY) Ltd will not be held responsible for the warranties on the rewards issued. Robert Bosch (Pty) Ltd makes no warranties or representations, express or
implied, in relation to rewards. The rewards are awarded to Participants in an “as is” condition. In case of any defect, malfunction or other issue, the Participant must
contact the manufacturer of the reward.
28.
Robert Bosch (Pty) Ltd, its directors, officers, employees, associates, agents, contractors and consultants (“Indemnified Parties”) shall not be liable for any claim,
liability, cost, expense or penalty (“Claims”) suffered or incurred by any Participant as a result of participation in the Programme or the use of any reward, irrespective of
the nature of such Claims and how they arose or were incurred. By participating in the Programme, the Participant indemnifies the Indemnified Parties and holds them
harmless from any Claims suffered or incurred as a result of the Participant’s participation in the Programme or the use of any reward.
29.
Participants may not misuse or abuse the Programme or be dishonest, unfair or fraudulent in participating in the Programme. Robert Bosch (Pty) Ltd may terminate any
Participant’s participation in the Programme if Robert Bosch (Pty) Ltd determines, in its sole and absolute discretion, that a Participant (or any individual connected to a
Participant) misused the Program or were fraudulent, unfair or dishonest or were dishonest or fraudulent in invoice submission. If Robert Bosch (Pty) Ltd terminates a
Participant’s participation on this basis, the Participant will forfeit its points and rewards and Robert Bosch (Pty) Ltd may, in its discretion, take legal action against the
Participant and individuals involved.
30.
Robert Bosch (PTY) Ltd reserves the right to amend, withdraw or terminate the Programme or any aspect of it at any time, without assigning any reason.
31.
The decision of Bosch with respect of all matters connected with this the Programme will be final and binding and is not contestable.
32.
Errors and omissions excepted (E&OE)
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Loyalty is Rewarded
The Bosch eXtra retail loyalty program recognises and rewards the performance of registered spare
parts retailers.
Bosch eXtra is a points based loyalty rewards program where loyalty points can be earned and redeemed for incredible rewards such as
iPads, smart phones, home theatre systems, kettle braais, ice makers, etc. By logging into the Bosch eXtra website, registered retailers
can view their points balance.
The Bosch eXtra retail loyalty program was well received in the market. In order to become a
participant, retailers can register via the website, www.boscheXtra.co.za, or complete the
registration form with a participating Bosch wholesaler, listed on the website. Participation in
Bosch eXtra is free of charge. On purchasing eligible Bosch Automotive products from registered
Bosch wholesalers, registered retailers start earning points once their wholesaler reports purchase
details into the program. The program started on 1st February 2014 and carries through into 2015.
The more eligible Bosch Automotive products purchased, the more points earned. With its
introduction in 2014, Bosch offered a grand prize lucky draw for a brand new Toyota Yaris 1.0 5
door. Participants who reached 4,250 points received one Lucky Draw coupon and for every 500
points earned thereafter, one additional coupon.
The preliminary round of the Bosch eXtra lucky draw took place at the Diesel-Electric convention,
on 21st of November 2014. Preliminary retailers drawn were Unnic Auto Parts and Johnny’s Midas,
who was drawn twice. On the 27th of November 2014, the grand prize winner for the lucky draw
was announced at the Bosch eXtra event held at Bosch South Africa in Midrand.
Chris Lombard (represented by Eric Swart) of Johnny’s Midas was delighted to win the brand new
Toyota Yaris in the grand prize lucky draw. Johnny’s Midas, a retail spares outlet in Strand in the
Western Cape, offers a wide range of Bosch Automotive parts. Mr. Swart said, Johnny’s Midas will
continue to support the Bosch eXtra loyalty program, it is awesome to be part of an initiative that a
leading motor industry supplier has put together.
We definitely feel appreciated. Information regarding the 2015 Bosch eXtra program will be issued
in the 2015 brochure and on the Bosch eXtra website. The Bosch eXtra team extended a sincere
thank you to all participating parties and supporters for the success of Bosch eXtra in 2014.
Some of the guests redeeming
rewards at the event: Jay &
Wilna Govinder of Jaymee’s
Midas, Khalid Ahmed of
Frontline Midas,
Lennie and Riene Oosthuizen of
ABE Midas and Marco Pereira of
Randburg Midas
Congratulations to Chris
Lombard (represented by Eric
Swart) of Johnny’s Midas
who was delighted to win the
brand new Toyota Yaris in the
grand prize lucky draw.
Confidentiality
For purposes of the Bosch extra loyalty program (“Program”), Robert Bosch (Pty) Ltd. (“Bosch”) will have access to information relating to the quantity of Bosch products bought by
retailers from registered wholesalers as well as the identity of those wholesalers (“Sales Information”). By participating in the Program, the relevant retailer permits the wholesaler
from whom it purchases Bosch products to relay information regarding those purchases to Bosch.
Bosch will be entitled to use the Sales Information for purposes of operating the Program. Bosch will not disclose the Sales Information to any third party, other than the registered
wholesaler from whom the retailer bought the relevant Bosch products as well as Bosch directors, officers, employees, agents, contractors, representatives or professional advisors
who need to have access to the Sales Information for purposes relating to the Program. Despite this, Bosch may disclose the Sales Information if: (i) required by law or any
regulatory or governmental body to which Bosch is subject, wherever situated, whether or not the requirement for disclosure has the force of law; (ii) the Sales Information has come
into the public domain through no fault Bosch; or (iii) the retailer has given prior approval to the disclosure, such approval not to be unreasonably withheld or delayed.
page 15
Contact Bosch
[email protected]
Robert Bosch (PTY) Ltd
Private Bag X118
Automotive Aftermarket
Randjespark
Fifteenth Road
Midrand
Randjespark
1685
Midrand
Telephone: (011) 651 9886
1685
South Africa
www.boschextra.co.za