COLDWELL BANKER DANFORTH BROKERS BANTER 07 COUNTER OFFERS 08 TLC FOR CBD 13 GEN BLUE CHICAGO MAY/JUNE 2015 ISSUE# 3 CBDANFORTH.COM [email protected] CONTENTS 03 EVENTS AND TIPS 04 TOP PRODUCERS 05 ANNIVERSARIES AND NEW BROKERS 06 COLDWELL BANKER DANFORTH IN THE COMMUNITY 07 NEED TO KNOW Sam DeBord and Carrie Pierce at CB’s Ed Con Seattle CBD wants to thank Carrie and Sam for sharing their expertise at the Seattle Ed Con last month. Both did our brokerage proud in their separate panels. Carrie was on the panel entitled “Tips from the Top/ Insider’s Guide on Becoming a Top Producer” and Sam was on a panel regarding “Establishing an Irresistible Online Persona.” Great job and thank you for sharing!! 08 LONEWOLF AND TLC FOR CBD 09 MARKET TRENDS 10 GPS ESCROW 11 CBD WHEEL OF RESOURCES 12 NORTHWEST HOME GUIDE 13 GEN BLUE EXPERIENCE 2 I wanted to take a moment and thank everyone on our team for helping make the transition to Lone Wolf as smooth as possible. This was a huge change of our total platform; with it came some expected challenges and, of course, some unforeseen hiccups. Our goal was to make it as seamless as possible. I finally feel we are at a point where the platform and training are stabilized, and we are very close to working on all cylinders. This system has so much to offer, and we are looking forward to implementing it all before the year’s end. DAVE DANFORTH President at Coldwell Banker, Danforth & Associates Please review the “Lone Wolf Best Practices” in this edition of the Brokers Banter to make sure you are completely up to speed. Thanks again for being on our team and have a great summer!! UPCOMING EVENTS CBD IN THE COMMUNITY + HABITAT FOR HUMANITY OF PIERCE COUNTY June 25th | 8:30am-4:30pm | Build Site: The Woods at Golden Given | For more information, contact Valerie at [email protected] CBD 4TH ANNUAL GOLF TOURNAMENT August 28th | Save the Date GEN BLUE CHICAGO September 16th – 18th | Chicago | For more information, go to genblue.coldwellbanker.com BROKER TIPS Keep the HOA in mind “When I have a client looking to buy a condo, I tether the conversation of the condo to also buying a business, the business of the HOA. The HOA operates as a business - it has accounts receivable, accounts payable, future debt services (maintenance), possible lis pendens, client issues (the homeowners), etc. Finding the condo is easy. Matching it to a strong HOA is tougher. When the two both check out well, you got a winner.” Dana Uyeta | Federal Way Office Utilize your phone’s apps “One thing I’ve been using on my phone is the compass. I have many buyers that request to know the directions of the house and the rooms in the home. There is a two-in-one app with a flashlight and compass on it.” Saviya Rowland | Northgate Office The importance of installed CO2 detectors “Make sure the seller has INSTALLED CO2 detectors prior to the appraiser coming out. Appraisers have been stopping appraisals and requiring a return trip to the home, even if the CO2 detectors are in the home but not installed. It costs money and time at a critical point in the transaction, and it’s an easy problem to avoid if you make it a regular part of any transaction. If there is any doubt whether the detectors have been actually installed/plugged in, ask for a photo of the installed detector prior to the appraisal.” Deborah Greer | Northgate Office COLDW E LL BANKE R DANFORTH | BROKE R’S BANTE R | MAY/JUNE 201 5 3 COMMERCIAL TOP PRODUCER KIM ADAMS CLOSES LARGEST SALE IN COMPANY HISTORY - $33.8 MILLION Kim Adams, CCIM, of Coldwell Banker Commercial Danforth represented the buyer in a $33.8 million sale of the South Kitsap Medical Center in Port Orchard, WA and the Salmon Center in Silverdale, WA. This medical office portfolio totaled 131,566 SF. Currently, the properties have approximately 20,000 SF of vacancy for which he will be handling the leasing. Kim Adams is a seasoned expert in commercial real estate investment and leasing, and has closed over $43.8 million in Medical Office transactions in the past year. Congratulations, Kim, and keep up the great work! For commercial inquiries, please reach out to: Bob Fredrickson, CCIM | 206.595.7232 | [email protected] TOP PRODUCERS APRIL TOP BROKERS Amber Bills Listing Volume 6,401,600 Amber Bills Listing Units 11 Carrie Pierce-Johnson Sales Volume 3,805,800 Carrie Pierce-Johnson Sales Units 7.2 TOP TEAMS Jim Brown Jim Richardson Team Listing Volume 2,472,800 Jim Brown Jim Richardson Team Listing Units 6 Seattle Home Team Team Sales Volume 1,845,100 Seattle Home Team Team Sales Units 4.25 Khristina Swanson Listing Units 5 Carrie Pierce-Johnson Sales Volume 3,795,000 Laurie Jenkins Sales Units 8 Michael Young David Rosenstein Team Listing Units 6.5 Jim Brown Jim Richardson Team Sales Volume 2,592,500 Jim Brown Jim Richardson Team Sales Units 6 MAY TOP BROKERS Chris Axtell Listing Volume 2,500,000 TOP TEAMS Michael Young David Rosenstein Team Listing Volume 1,713,475 4 ANNIVERSARIES MAY AND JUNE Brent Fosso Burien 5 Years Christine Cloudy Northgate 5 Years Hui Suk So Federal Way 5 Years Jayson Cantu Northgate 5 Years Jennifer Simpson Northgate 5 Years Kim Harlington Federal Way 5 Years Laura Hoffman Burien 5 Years Olga Cherney Northgate 5 Years Patricia Adkins Federal Way 5 years Penny Johnson Federal Way 10 Years Raymond Elliot Northgate 5 Years Stacy Christie Burien 5 years Amy Kimball Previous Broker Northgate Daniel Sperry Previous Broker Northgate David Grace From: Homes of Grace Northgate Debra Brownell From: Windermere Northgate Gretchen Showalter New Broker Federal Way Helen Hendricks From: Windermere Federal Way Jon Catlow From: Sound Point RE Burien Patricia Cunningham From: Marcus & Millichap Northgate Samson Asfaw From: Windermere Northgate Sheila Grace From: Homes of Grace Northgate William (Jazz) Jajesnica From: John L. Scott Northgate NEW BROKERS MAY AND JUNE COLDW E LL BANKE R DANFORTH | BROKE R’S BANTE R | MAY/JUNE 201 5 5 THANK YOU to all who volunteered with Northwest Harvest Together we packaged approximately 5,700 lbs of rice at our event on May 30th. This is enough to provide 4,385 meals to those in need in our state. Great work everyone! UPCOMING VOLUNTEER OPPORTUNITY SAVE THE DATE June 25th | 8:30am – 3:30pm | Parkland | To sign up, contact Valerie at [email protected] Please join us as we return to the Woods at Golden Given for our third year! No experience in construction is necessary; there are tasks for all skill and comfort levels. We need 10 volunteers for this team. GO the Second Mile - led by CB Danforth Broker CB Danforth’s Diane Ellis co-founded a nonprofit called GO the Second Mile... www.GO2ndMile.org. We GO the Second Mile on behalf of women and children who are victims of poverty and oppression. Our goal is to partner up with local indigenous organizations in emerging nations who are making a difference in their own communities. This year we have put together a team of riders who are doing a 200 mile bike ride, the RSVP (ride from Seattle 6 to Vancouver), as a fundraiser to help raise the funds necessary to provide the material and resources for our volunteers. How can you help? GO to our website, www.GO2ndmile.org, and donate to one of the riders, (Gary Requa is on the team, one of Coldwell Banker Danforth’s own) or make a general donation. It would be greatly appreciated. For full article click here. NEED TO KNOW: LEGAL REMINDER The back and forth of counter-offers There is sometimes that rare occasion where an offer is made and the seller accepts it “as is” with no changes! More often than not, however, the seller will counter some aspect of the buyer’s offer and the parties may counter back and forth several times before finally reaching agreement on all material terms. At times it happens that a counter is made, the receiving party counters it back, then has a change of heart and feels compelled to agree to the original counter made. Bear in mind that once a counter has been made, the previous counter is null and void. It is as if it no longer exists. By the time mutual agreement is reached, that Purchase and Sale Agreement looks like artistic graffiti with all those crosses, initials, circles and dates. The problem is it can become so illegible that it is completely unenforceable! By using Form 36 on a regular basis you will have a nice, clean contract where it will be easy to follow the timelines for all counters to the P&S agreement. This becomes especially important if things turn adversarial, and we are trying to establish who countered what, when, where and how! It is also much simpler to use Authentisign or Docusign with Form 36. Let’s simplify the process using Form 36 Counteroffer Addendum to the Real Estate Purchase and Sale Agreement. This was created specifically to address the inevitable counters that take place in real world negotiating. Per the boilerplate language of the P&S Agreement, i.e. Form 21, if a counter is made and no specific deadline is inserted, then there is a default 2-day period during which the counter can be accepted, countered or withdrawn. Remember, any time frame of 5 days or less means business days only. Form 36 can be used by either the buyer or seller to request a change or revision to a P&S agreement that has not yet been fully executed, i.e. mutual agreement, has not been reached. For any changes or revisions occurring after mutual agreement, please use a Form 34. At that point you are modifying a fully executed P&S agreement. Remember, too, that the last party to sign the addendum needs to be certain that it is delivered to the other broker or the office of the other broker in order to have effective delivery. Since most brokers and their principals agree to use email delivery, the counteroffer addendum in its final version must be sent to both the broker’s email address, as well as the office email address. If it is sent to only one of the email addresses, effective delivery has not taken place and that can mean the difference between having a fully executed contract or an open or expired counteroffer! Happy countering! Allan Kuipers, Northgate COLDW E LL BANKE R DANFORTH | BROKE R’S BANTE R | MAY/JUNE 201 5 7 LONE WOLF UPDATES AND BEST PRACTICES New section in Lone Wolf We have added a new section to the bottom of the CBD Intranet guide called Lone Wolf Updates and Best Practices. You will find detailed information on the 5 items listed below as well as links to short videos on each. How To: 1. Upload files up to 30MB now — Email files up to 30MB targeted for July 2. Email documents directly into your clipboard 3. Drag and drop files from your computer to your clipboard 4. Use the quick link on your profile page for a more detailed view of your transactions 5. View your year to date earnings on your Agent Earnings History report TLC FOR CBD BROKERS CBD now offering á la Carte services For the first time ever, CBD is going to offer á la Carte services for a variety of tasks. This new program is being offered because of repeated requests from our brokers for a service to help with their routine tasks. The most common reason we are hearing from our brokers requesting this is, simply, lack of time. They feel they can better use their time in other facets of their business. Our goal will be to keep the fees reasonable, and there will be no pressure to use any of the services. Services Available: 1. Listing file setup and upload: $25.00 GET FORM 2. PSA file setup and upload: $100.00 GET FORM 3. Export your contacts from your computer (ie, Outlook, G-Mail) $25.00 - or more depending on the scope GET FORM 4. Import your contacts from any Excel or CSV file into Lone Wolf CRM: $25.00 GET FORM 5. Send Quarterly Newsletter to your contacts: $25.00 - or more depending on the scope GET FORM 8 MARKET TRENDS CBD experiences our best May yet The one thing we are hearing over and over is how “CRAZY” this market is right now... and not a good crazy either. Everyone is looking forward to the day that the market gets more balanced. Hopefully, the escalation of home prices will start driving more sellers into the market. We are hearing over and over horror stories of multiple offer situations... 10 or more offers on a property is not uncommon. Even through all of this craziness, you were able to set a record for the best May in CBD history. This was not an easy task in this market, but it just shows how hard you are working. Congratulations!! STRATEGIES FOR A COMPETITIVE MARKETPLACE: WAR has put together a great series of videos hosted by Annie Fitzsimons regarding how to handle a market like this. We highly recommend you take the time to watch them and you will learn some great strategies and techniques for dealing with this market. VIEW LOCAL MARKET TRENDS CLICK THE LINKS BELOW PUGET SOUND KING COUNTY PIERCE COUNTY SNOHOMISH COUNTY KITSAP COUNTY THURSTON COUNTY Part 1: Earnest Money EASTSIDE Part 2: Seller’s Negotiation Strategies Part 3: Form 22EF Part 4: Buyer Concessions SOUTH KING COUNTY Part 5: Non-refundable Earnest Money Part 6: Home Inspections SEATTLE Part 7: Escalation Addendum Form 35E Part 8: Multiple Counter-Offers TACOMA NWMLS NEWS RELEASE FOR MAY STATISTICS EVERETT COLDW E LL BANKE R DANFORTH | BROKE R’S BANTE R | MAY/JUNE 201 5 9 IF YOU DON’T KNOW KAYLA, YOU SHOULD! Instead of mentioning our terrific home warranty program and how it can be placed on listed homes during the sales cycle, I am going to discuss another topic. I am not going to mention how a home warranty is a great way for your buyer to contend in a competitive market, since the warranty can be used for covered items found in an inspection. Don’t expect that I will mention how we don’t charge for out-ofoffice signings and that we can make a difference in your business. Kayla is someone who will work hard for you. She is also someone who will make the rest of us work hard for you too! If you need help with anything, just let her know. She can order home warranties, order title reports, provide you with transaction status information, offer a bit of cheer or conciliation – whatever she can do to help, she will. This time, it’s all about Kayla. Kayla, Kayla, Kayla. She supports our closers and our newest team member, Valerie Prieto, (I have been told that if you want to be successful in the real estate industry, you need to have a Valerie on your team). Kayla is a very capable and dedicated staff member. She keeps our closers up-to-date on pending closings, leads our processing efforts and... loves what she does. “We work with great brokers. I don’t want anything to go wrong on their files or have them not close on time.” That is her mantra. That along with, “I want to do everything possible to make our brokers look good!” When you talk with her, could you put a good word in for me!? 10 Contact her at 425.454.8281 or [email protected]. Daren Hamilton, [email protected] O: 425.454.8281 | C: 206.391.0255 CBD WHEEL OF RESOURCES AND MOBILE APP UPDATED! We have recently updated both our CBD Wheel of Resources and the CBD mobile app These are some of our best tools for when you are on the road or working out of your home. Both have logins to our Lone Wolf system, quick links to send to both our Broker Question email account, our All Things CBD document and much more! Save the wheel as a favorite or make it your screen saver: http://wheel.cbdanforth.com/ and download your free iPhone or Droid app from your phones’ app stores (just search CB Danforth). Welcome The CBD Wheel of Resources has been created to make your life easier by keeping all important real estate related websites easily accessible. To use, simply click on any icon above and it will take you to that website, service or document. Quick Links CBD Intranet TLC Listing Form CloudCMA Google Trend Graphix Land’s End Signage WAR Legal Hotline Business Cards WAR Tech Helpline TLC Sales Form County Governments COLDW E LL BANKE R DANFORTH | BROKE R’S BANTE R | MAY/JUNE 201 5 11 NORTHWEST HOME GUIDE: A FOUR-PART COBRANDED BUYERS GUIDE An Absolute Mortgage sneak peek for CB Danforth Brokers Absolute Mortgage is committed to providing our CB Danforth realtor partners with new marketing materials and their clients with relevant and informative content. Please keep an eye out for our upcoming release of this four-part homebuyer’s series. 12 COME AND EXPERIENCE COLDWELL BANKER’S GENERATION BLUE CONFERENCE General Session to be held at the landmark Chicago Theatre in Chicago, IL. Gen Blue is dedicated to giving you a taste of the sights and sounds of Chicago. Coldwell Banker is excited for you to be a part of this much-anticipated event! September 16th – 18th, 2015 Thursday, 9.17.15 9:30am – 3:30pm Wednesday, 9.16.15 Learning Sessions | AMC River East 21 8:00am – 3:00pm Previews Certification Class | Palmer House Hotel 9:30am – 3:30pm Event Registration | Chicago Theatre Lobby Space 4:00pm – 6:30pm Friday, 9.18.15 8:30am – 5:00pm Coldwell Banker Elite Sessions | Navy Pier Ballroom 9:30am – 4:30pm General Session | Chicago Theatre Learning Sessions | AMC River East 21 6:30pm – 7:30pm 7:00pm – 10:00pm Cocktail Reception | Chicago Theatre Lobby Space Closing Night Party | Soldier Field REGISTER TODAY! COLDW E LL BANKE R DANFORTH | BROKE R’S BANTE R | MAY/JUNE 201 5 13
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