C-Stat Colorado Counties Inc. Health and Human Services Subcommittee April 17, 2015 Why does C-Stat matter to counties and community partners? 1. Performance Incentives • Example: 2% Incentive Pool in Child Welfare Services Allocation 2. Budget Requests / Resources • Example: Business Process Re-engineering 3. Federal and State Audits • Example: PIP Item 20 • Example: Child Welfare Performance Audit 2 Why does C-Stat matter to counties and community partners? 4. Lawsuits • Example: Davis v. Birch et al. o Timeliness of New Food Assistance Applications o Timeliness of Expedited Food Assistance Applications o Timeliness of Redetermination Colorado Works Applications o Timeliness of Redetermination Food Assistance Applications 3 History of PerformanceStat …a strategic framework for organizing an agency’s effort to improve performance and produce results. Began in 1994 with CompStat – NYPD Precincts to potholes CitiStat-Baltimore (2000) StateStat-Maryland (2007) Potholes to people KidStat-Wisconsin (2009) C-Stat-Colorado Department of Human Services  Launched January 25, 2012 4 CDHS C-Stat • Tracks outcomes for the people we serve • Meets monthly • Creates shared understanding and mutual accountability for outcomes • Ruthless focus and relentless follow up • Provides transparency 5 Analyzing Data Statewide 6 Analyzing Data by County 7 Together We Achieve Outcomes • • Approximately 130 Measures across the Department 3 Years = Improvement on 2/3rds of measures 8 Publically Posted Quarterly Report 9 Tools to Improve County Performance Created a County C-Stat Team  Travels to counties to work with them to improve performance  Identifies and shares best practices and strategies that drive good performance on specific measures County C-Stat Report and Dashboard:  Monthly performance across all 23 C-Stat measures  Sent to Directors and staff in all 64 counties 10 How do County Commissioners want to be involved? 11 Questions Please don’t hesitate to contact us with any questions you may have about C-Stat. Contact Info Julie Krow Deputy Executive Director of Community Partnerships [email protected] | (303) 866-5414 Melissa Wavelet Director of the Office of Performance and Strategic Outcomes [email protected] | (303) 866-3941 12