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ü ü ü
Efficient
collaboration
Intramural
&
extramural
Brand independent
and cloud integrated
Brand
independent
Advanced messaging
communication
Nurse call
Centralized
alarm response
Wander prevention
& detection
Brand
independent
Working with my colleagues
has never been so easy and
effective.
“
“
connection
Quality of life, comfort, self-reliance and a sense of freedom for the clients within your
healthcare organization. That’s what we pursue with the CQ-Net Server platform.
Application
CQ-NET Server
CQ-Net Server
CQ-Net Server (formerly know as ComServer) is already more
than 10 years the most reliable IP-based solution for e.g.
nurse call, domotics and message communication. The result
today: an all-round concept both for professional care and
for people at home.
Silent alarm
The separation between in- and extramural living is fading more and more and the trend to live longer at home is
clearly visible. The result is that not only the way of caregiv-
Administration &
ing changes, but also the technique involved. With CQ-Net
reporting
Server you can connect several independent systems to
each other and add with the same ease sophisticated CQ-
Client
Net Live cloud services. CQ-Net Live is the cloud collabora-
monitoring
tion platform for safety and comfort applications in the
(Video-) intercom &
Domotics
access control
healthcare. With CQ-Net Live it is possible for all stakeholders in the intramural and extramural care process, such as
volunteers, caregivers, professionals and emergency rooms,
to work together. CQ-Net Server has a standard connection
Why CQ-Net Server?
with CQ-Net Live and together they support your healthcare
organization so your clients in these different living environments can receive the necessary care.
ü
Cost-effective
ü
Brand independent
integration
ü
Step by step migration of existing systems
to a new cloud-based solution
Advanced messaging communication
Management & reporting
The type of communication system needs to correspond
with different priorities so that the urgency of the message
Often there is the need to be flexible with the use of sen-
reporting tools are getting more and more important. How
with the care process. Inform caregivers effectively is very
is very clear. This also contributes to an efficient way of
sors to clients. Caregivers want to be able to determine
many residents make an alarm, is this more of less than be-
important to achieve an efficient way of working. That’s
working and adequate monitoring of alarms. It is possible
how clients are monitored. This may vary from day to day,
fore? Do the clients receive assistance effectively when they
why CQ-Net Server offers connections with various WiFi, (IP)
a caregiver lands in an (emergency) situation where help is
after all, they know the clients best. A system administrator
need help, or are they receiving more care than previously
DECT, paging and private GSM systems from different manu-
needed immediately. CQ-Net Server offers, in combination
also wants to be able to make small mutations in the health
estimated? How fast are residents actually helped after
facturers. Integrated with CQ-Net Live it is possible to send
with the chosen communication system several possibilities
system himself. With the user friendly web portal it’s in
making an alarm? The reporting capabilities CQ -Net Server
text messages to each mobile phone and Push messages to
of Personal Security. Examples are the alarm button, ‘man
many cases not necessary to appeal to the supplier. Good
provides, give a clear understanding in the above aspects.
the CQ-Mobile app. CQ-Net Server can transmit messages
down’ or tear off, with or without location.
Nurse call
Wander prevention & detection
(Video)intercom and access control
Silent alarm
To create the safest possible living environment for clients,
A care organization with a homey and open character is
In a building with a central front door (video)intercom is
In healthcare organizations silent evacuation is often
healthcare organizations offer them the opportunity to cre-
highly valued by the residents, employees and visitors. To
often used. CQ-Net Server (video) intercom integrates in a
imposed by the government. The CQ-Net UMI silent alarm
ate an emergency alarm. Whether the client lives at home
promote this CQ-Net Server offers wander detection. This
unique way with the care solution. As a result, it’s possible
installation makes sure that the alarms are send quickly
or in a healthcare facility, the ability to alarm in case of an
solution warns caregivers when an unauthorized person
for the client to make an alarm with the neck alarm trans-
and accurately to the designated persons. In addition, it is
emergency is always a requirement. CQ-Net Server offers
enters or leaves a given area. Wander prevention is a
mitter and for example, to open the front door with the
possible to send the fire notifications to CQ -Net Server or a
different nurse call options that are applicable in both
unique addition that automatically closes doors for resi-
same transmitter. The (video) intercom unit has besides the
third-party paging system and also to the CQ-Mobile app so
intramural and extramural care environments. In addition
dents so they cannot enter a specific area. This solutions
standard intercom functionality an alarm and reset button.
employees or volunteers available outside the building can
to a wired solution, a wireless version with optional speech
decreases the wandering of residents so caregivers need
This makes a traditional solution superfluous. With CQ-Net
also be notified quickly. The CQ-Net UMI meets the strin-
or location positioning is also one of the possibilities. So
to take action less often. Because the self-reliance level of
Server residents and staff can easily open a house or room
gent requirements in terms of safety of the Dutch govern-
whether it is a traditional push button on the wall, an ad-
each resident differs, CQ-Net Server works with different
with an electronic key(tag). Conditional access, for example
ment.
vanced neck transmitter or any other (brand independent)
levels depending on the person.
on the basis of time or alarm status, belongs also to the
system, CQ-Net Server is always in line with the demands of
your healthcare organization.
possibilities of the staff.
Domotics
Centralized alarm response
The concept of domotics is a collective term for electronic
CQ-Net Server offers the possibility for central alarm
communication between applications in a home, also
response in the form of a desktop or web application. This
named home automation. Home automation can offer
can be carried out at departmental, location or organi-
elderly a helping hand in their environment and provides
zational level. In some situations, it may be useful to a
more comfort. CQ-Net Server provides for example, the
caregiver to have a clear overview of alarms in a row shown
possibility to operate blinds, curtains and doors with a neck
on a screen. This way, clients can be simply monitored from
transmitter. It offers also the possibility to automatically
a nurse station or care contact center. Also, from this place
switch the lighting when someone made an alarm.
the alarms can be handled with the support of speech and
image.
ü
ü
Available in a
software suite
and pre-installed
boxed solution
Also suitable
for a virtual
environment
CQ-Net Server Central
Client monitoring
A safe environment contributes to the well-being of a
and after the audible alarm. This gives the caregiver a quick
resident in a care organization and peace of mind with their
impression of what is happening with a client. A step further
families. It is therefore important for the caregiver to know
is monitoring clients based upon open standards. If there is
how the client is feeling.
an agreement regarding privacy, monitoring with cameras
CQ-Net Server offers various possibilities to support the
provides the best support for caregivers. Whether a client is
caregiver and unburden in monitoring the residents. Welfare
making a proactive alarm or activates a sensor unconscious-
monitoring is one of those opportunities; a client must
ly, the staff is informed and has the ability to see what’s go-
perform an action before a certain time. It may for example,
ing on immediately. Scanning can be applied at the moment
involve pressing the welfare button or opening a door. If this
it is needed to monitor a client proactive. With this technol-
doesn’t happens, the caregiver will be informed. Another
ogy can be listened to clients, whether or not equipped with
possibility to monitor clients is acoustic monitoring. A car-
video. When a caregiver detects a situation in which auxiliary
egiver is informed immediately when there is an noise level
or special attention is required, they can act immediately.
in a room exceeded. Because sound is recorded continuously, fragments can be heard again from before, during
The intramural market is becoming smaller and
multiple CQ-Net Servers are chosen an additional di-
healthcare organizations are getting bigger and big-
mension can be created by connecting them with CQ-
ger. Because of the geographic distribution, system
Net Live, the central heart of the solution. Caregivers
equipment is needed in more places than before
can handle every alarm call in the same way with the
making it more expensive. CQ-Net Server provides
CQ-Mobile app. Whether this is an intramural alarm
the solution to this problem and can be installed in
or an alarm from a client who lives independently
a central location. Trough WAN connections CQ-Net
at home. With this uniformity it is also easy to work
Server can communicate with small care locations.
flexible for caregivers. At each location is worked in
This not only saves costs but also ensures a scalable
the same way, with the same system.
and unified system within a care organization. When
My CQ-Net Live
CQ-Net Live and the CQ-Mobile app allows caregivers
to simply indicate their availability and handle alarms.
Because of the integration of CQ-Net Server with CQNet Live, SMS and Push notifications can be sent to the
CQ Mobile app as an alternative for example, a DECT
system. In addition, there can be a connection with
other CQ-Net Servers, care centers and third nurse call
systems. Herewith a national care cloud is created. This
makes it possible to be flexible with a single solution and
Made in EU © 2015 - Eurocom Group
still operate in a uniform manner in the entire width of
the healthcare market, both intramural and extramural.
With CQ-Net Live it is possible to all parties concerned
in the care process, including volunteers, caregivers,
professionals and emergency rooms to work together.
Technical and functional specifications can be changed without prior notification.
Eurocom Group
+31 (0) 40-2645500
Esp 304 • 5633 AE Eindhoven
[email protected]
the Netherlands
www.eurocom-group.eu