Amazon Marketplace Optimization Unpacking the Strategic Levers that Drive Marketplace Performance The 2015 Virtual Summit for Amazon Sellers www.CPCStrategy.com | 619.501.6138 | [email protected] We Turn Browsers Into Buyers Founded in 2007 Services Include Over +250 active retail clients Retail-focused Paid Search (PPC) Top 50 fastest growing companies in San Diego Google Shopping Management Recognized as an Official Google Shopping Partner Shopping Channel Management Exclusive focus on retail Amazon Sales Acceleration Visit the New CPCStrategy.com www.CPCStrategy.com | 619.501.6138 | [email protected] The 2015 Virtual Summit for Amazon Sellers Tomorrow (3/11, 11-12pm PST): Amazon Search Secrets: Building a Visible Brand on Amazon Thursday (3/12, 11-12pm PST): Winning the Amazon Buy Box without Sacrificing Profitability www.CPCStrategy.com | 619.501.6138 | [email protected] Webinar Housekeeping Logistics Session Recordings Will Be Sent Next Week Speakers Rick Backus CEO CPC Strategy Q&A Following the Presentation Submit Questions In the Chat Box to the Right Pat Petriello Head of Marketplace Strategy CPC Strategy www.CPCStrategy.com | 619.501.6138 | [email protected] Amazon Marketplace Expert Pat Petriello Head of Marketplace Strategy Lead architect for CPC Strategy’s Amazon Sales Acceleration Program (ASAP) Former Account Manager on Amazon’s Seller Services Team Second seller in Amazon history to participate in Amazon’s Brand Registry Program (GCID) Built out and managed a catalog of over a 250,000 SKUs as a professional Amazon seller Solely engineered & directed million dollar revenue stream on Amazon Managed premium online retailer businesses both on and off Amazon (e.g. Jazzercise) Exclusive invitee for Amazon Sponsored Products Program www.CPCStrategy.com | 619.501.6138 | [email protected] Course Overview The Typical Amazon Seller Narrative CPC Strategy’s Approach to the Amazon Marketplace Driving Sessions by Increasing Product Discoverability Generating Orders by Optimizing Product Buyability Conducting a Catalog Analysis to Implement the Right Strategies to Key Product Segments Q&A www.CPCStrategy.com | 619.501.6138 | [email protected] The Amazon Plateau The Amazon Plateau: a long-term period of stagnant sales growth Without a strategy focused on ongoing optimization, a seller will hit the proverbial wall The increased sophistication of the Amazon Marketplace warrants a new approach www.CPCStrategy.com | 619.501.6138 | [email protected] CPC Strategy’s Approach to Success on the Marketplace www.CPCStrategy.com | 619.501.6138 | [email protected] Discoverability Lever: Product Content (Relevance) Product Titles Features / Bullets Search Keywords Category-specific Product Attributes When should you invest resources in optimizing product content? www.CPCStrategy.com | 619.501.6138 | [email protected] Discoverability Lever: Catalog Structure Parent & Child SKU Relationships www.CPCStrategy.com | 619.501.6138 | [email protected] Discoverability Lever: Sponsored Products Acceleration program for newer or low-exposure ASINs Discoverability lever for your top Buy Box offers Unveiling of Amazon’s search query data www.CPCStrategy.com | 619.501.6138 | [email protected] Discoverability Factor: Sales Performance History Along with offer relevancy, sales performance is the most important discoverability factor Amazon has the incentive to give top-selling products the most visibility Drives the virtuous cycle between product discoverability & buyability www.CPCStrategy.com | 619.501.6138 | [email protected] Buyability Lever: Fulfillment Method Strongest Buy Box factor The process for FBA assortment selection www.CPCStrategy.com | 619.501.6138 | [email protected] Buyability Lever: Fulfillment Latency Strong Buy Box factor Latency is entered at the product-level in the catalog feed www.CPCStrategy.com | 619.501.6138 | [email protected] Buyability Lever: Landed Price Strong Buy Box factor – highly immediate and controllable Should be leveraged based on your competitive landscape Enable strike-through prices How about raising prices? www.CPCStrategy.com | 619.501.6138 | [email protected] Buyability Lever: Product Reviews Strong influencer of conversions on the detail page Significant lever for brands When should you invest resources in generating product reviews? www.CPCStrategy.com | 619.501.6138 | [email protected] Buyability Lever: Seller Feedback Buy Box factor Volume X Score Almost always a strong reflection of the quality of a seller’s fulfillment processes When should you invest in generating seller reviews? www.CPCStrategy.com | 619.501.6138 | [email protected] Buyability Factor: Seller Rating Strong Buy Box factor Mostly comprised of multiple components found within Seller Central (ex. On-Time Delivery Rate (ODR), Late Shipment Rate, etc.) www.CPCStrategy.com | 619.501.6138 | [email protected] Knowing Which Levers to Focus on for Specific Product Segments Discoverability The highest Buy Box ownership share (%) Buyability The highest number of sessions The most immediate opportunities will always be products with: The highest number of orders The most amount of revenue generated www.CPCStrategy.com | 619.501.6138 | [email protected] Questions for Pat? Submit your questions in the chat box on the right Maximize Your Revenue on the Amazon Marketplace CPCStrategy.com www.CPCStrategy.com | 619.501.6138 | [email protected] The 2015 Virtual Summit for Amazon Sellers Tomorrow (3/11, 11-12pm PST): Amazon Search Secrets: Building a Visible Brand on Amazon Thursday (3/12, 11-12pm PST): Winning the Amazon Buy Box without Sacrificing Profitability
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