Title: Customer Service Executive Quantities: 30 Job description: Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment:       To response and ensure the customer enquiries and requests are addressed in a timely manner To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met. To handle customer complaints according to the Company procedures and service standard. To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team To assist and back up other team members and provide supports and report to Supervisor Requirements:     Bachelor’s degree. Strong written, verbal skills in English or Chinese. Understanding of applicable computer systems, suchas Microsoft Office, Lotus Notes, and function specific software. Excellent customer service skills. Plus experience:   3-5 years related experience. Lead experience preferred. Strong presentation experience and skills. Please send your CV to the following contact if you want to make an application: Telephone: +84 8 3911 0950 Ext: 118 (Ms. Thuy) +84 8 3911 0950 Ext: 103 (Ms. Nguyen) Cell phone: +84 127 3738 736 (Ms. Thuy) +84 973 05 10 10 (Ms. Nguyen) Email: [email protected] [email protected] Website: www.manpower.com.vn