WELCOME TO THE EVOLUTION OF VIDEO COMMUNITY CENTRIS M A R K E T I N G S C I E N C E THE EVOLUTION OF VIDEO COMMUNITY: INTRODUCTION OVERVIEW • Since 2010, Centris has fielded an ABS-driven survey known as the Evolution of Video. The survey reports on consumer trends as they relate to OTT, pay-TV, broadband, wireless use, etc. • The Evolution of Video Survey draws from 30,000 respondents each quarter and can be used for predictive models and consumer trends. • In 2013, Centris began development of The Evolution of Video Community (EOVC) is a multi-modal, nationwide research initiative designed to examine shifting consumer behaviors related to video, wireless, and broadband service. • In addition to the survey, the components include: – A survey panel of more than 1,200 prequalified respondents – Proprietary, multi-modal, in-home passive data collection software installed on phones, tablets, computers, etc. – Multi-platform Facebook survey tool – Bill submission: Community members submit their voice, video, and data bills – Integration and overlays with other Centris data sources ©CENTRIS | PROPRIETARY & CONFIDENTIAL 2 THE EVOLUTION OF VIDEO COMMUNITY: INTRODUCTION APPROACH • The EOVC combines multiple methodologies to collect from a panel of hundreds of US households – Participants receive software to download on their household devices (laptop, iOS, Android, etc.) – Centris also delivers a branded router companion – Incentives vary by level of participation KEY OUTPUT • Device inventory of the home and detailed usage patterns (clickstream behavior, video viewing, etc.) that takes place on the home network and out-of-home on devices that carry the software • EOVC draws all behavior, with the exception of transaction behavior, but including ad interaction and ad avoidance • Centris works with major US universities for refined research PRIVACY • No personal or identifiable information is collected • CASRO code of ethics observed • Centris uses multiple, secure data storage solutions to guard against hacking or data theft • Data discarded monthly ©CENTRIS | PROPRIETARY & CONFIDENTIAL 3 ANALYSIS & REPORTING: DIFFERENT APPROACHES TO COLLECTION CENTRIS M A R K E T I N G S C I E N C E © 2015 | PROPRIETARY & CONFIDENTIAL CENTRAL PROXY CENTRIS M A R K E T I N G S C I E N C E © 2015 | PROPRIETARY & CONFIDENTIAL EXAMPLE OF DATA WITH HIGHLIGHTED IP & SITE VISIT ©CENTRIS | PROPRIETARY & CONFIDENTIAL 6 EXAMPLE OF DATA WITH IP & SITE VISIT ©CENTRIS | PROPRIETARY & CONFIDENTIAL 7 PATHWAY CASE STUDY CENTRIS M A R K E T I N G S C I E N C E © 2015 | PROPRIETARY & CONFIDENTIAL INTRODUCTION TO EVOLUTION OF VIDEO COMMUNITY EOVC DATA COLLECTION • • EOVC tracks user online behavior across time, geography, websites, platforms and devices Users provide demographic and device information in surveys, then install software and hardware that collect their online activity BENEFITS OF EOVC ANALYSIS Popularity measure of entertainment websites and content – Score popularity of TV and video content, as well as implications for piracy and revenue – Popularity drives advertising and targeting decisions User demographics User assessment of Internet habits Clickstream activity Device information Time & geography Pathway ordering Pathway branching Pathway folding Pathway composition Pathway variables Metrics of popularity on specific platforms ©CENTRIS | PROPRIETARY & CONFIDENTIAL ACTION • ANALYSIS Rich data on browsing pathways – Multi-branch pathways with device and demographic information – Pathway analysis makes possible real-time PREDICTION of future clicks and advertising segmentation INPUT • Habit recognition Prediction of video streaming Prediction of ad clicking Segmentation by device OTT-focused analysis 9 USER 1 : MALE – JULY 7 2014 Ads SOCIAL MEDIA TWITTER MSN FOX SPORTS NBA ARTICLES SEARCHES BING SEARCH CAREER MONSTER CAREER ADVICE CAREER INTERVIEW, PENGUIN Q&As PROFESSIONAL PC WORLD ARTICLE SEARCHES GOOGLE SEARCH FOOD EHOW: HOW TO GRILL CHICKEN Ads FOOD Seagrasecapes. com/flavors ©CENTRIS | PROPRIETARY & CONFIDENTIAL 10 USER 2: MALE – JULY 2 2014 RETAIL AMAZON SOCIAL MEDIA FACEBOOK NEWS YAHOO INSIDER Ads SPORTS SPORTS YAHOO, BLOGS SPORTS SPORTS YAHOO, VIDEO SPORTS SPORTS YAHOO, BLOGS Ads RETAIL COUPONS ©CENTRIS | PROPRIETARY & CONFIDENTIAL NEWS TWC CENTRAL 11 USER 3: FEMALE – JULY 7, 2014 GAMES ZYNGA PROFESSIONAL Media.admob.com SPORTS MSN, FOX SPORTS, NBA ARTICLE Ads FOOD KFC.FILLUPS LOTTERY Illinoislottery.com SEARCHES GOOGLE EMAIL GMAIL ©CENTRIS | PROPRIETARY & CONFIDENTIAL 12 USER 4; FEMALE - AGE 25-34 - HH SIZE=2 - AUGUST 1 2014 SOCIAL MEDIA Pinterest GROUPON Pizza Deal COMCAST xfinitytv.comcast live/networksee COMCAST xfinitytv.comcast Homepage Conversion COMCAST xfinitytv.comcast Homepage CALENDAR calendar.comcast COMCAST xfinitytv.comcast “Naked and Afraid” Episode COMCAST xfinitytv.comcast Homepage COMCAST xfinitytv.comcast Homepage COMCAST xfinitytv.comcast“Pr etty Little Liars” Episode ©CENTRIS | PROPRIETARY & CONFIDENTIAL COMCAST xfinity.comcast.net/ ?cid=topnav_xfinity COMCAST xfinitytv.comcast “Bassem Youssef Drones Over America Cajun Ketchup” Video COMCAST xfinitytv.comcast Homepage COMCAST xfinitytv.comcast “20-20” Episode COMCAST xfinitytv.comcast Homepage COMCAST xfinitytv.comcast “60 Minutes” Episode 13 USER ANALYSES USER 1 DEVICES HEAVY USER iPhone FREQUENT USER iPad Laptop MODERATE USER LOW USER MODERATE USER LOW USER USER 2 DEVICES HEAVY USER FREQUENT USER iPhone iPad laptop Blu-ray DVR ©CENTRIS | PROPRIETARY & CONFIDENTIAL 14 CASE STUDY: PATHWAY INCLUDING CLICKS ON MTV 1 User simultaneously streaming video and browsing social media converges on MTV. Media Directory TVGuide.com 12:23 AM Media Content CBS.com 12:23 AM Media Content MTV.com 12:19 AM Social Media – Professional LinkedIn.com 12:10 AM Social Media Facebook.com 12:18 AM Link to MTV.com Article: Robin William’s death Video Streaming Hulu.com 12:24 AM Media Content SonyPictures.com 12:19 AM Video Streaming YouTube.com 12:24 AM Media Content MTV.com 12:36 AM Social Media Facebook.com 12:37 AM Encyclopedia Wikipedia.org 12:42 AM Video Streaming GoogleVideo.com 12:05 AM Video Streaming YouTube.com 12:14 AM ©CENTRIS | PROPRIETARY & CONFIDENTIAL Media Database IMDB.com 12:42 AM E-Commerce Amazon.com 12:43 AM 2 After browsing/streaming MTV content, user moves to information sites that lead to shopping on Amazon. 15 CASE STUDY: DEMOGRAPHICS & PATHWAY STUDY USER DEMOGRAPHICS • Gender: Male • Location: Bay City, Texas • Age Group: 25-34 • Living Situation: Single • Race: Caucasian • Devices Owned: – Android Smartphone – Desktop Computer – Roku • Time on Video Streaming: 20 hours/week • History of Video Streaming: Constant Levels 10:20PM • ONLINE SEARCH 10:22PM • SOCIAL MEDIA • FACEBOOK 10:27PM • ONLINE DATING 10:45PM • SURVEY PANEL 11:08PM • JOB SEARCH 12:05AM • VIDEO STREAMING 12:18AM • FACEBOOK WITH MTV CONTENT 12:19AM • MTV & OTHER MEDIA CONTENT 12:43AM • SHOPPING BROWSING SESSION INFORMATION • Timeline: 8/17/14 10:20PM – 8/18/14 1:03AM • Devices: Desktop Computer with Windows OS ©CENTRIS | PROPRIETARY & CONFIDENTIAL 16 USER ANALYSES PERCENT OF TOTAL USERS THAT VIEW SPORTS WEBSITES USED TO WATCH SPORTS 18% 28% View Sports Don't View Sports 82% SPORTS VIEWER GENDER SPORTS VIEWER AGE RANGE 31% Female ©CENTRIS | PROPRIETARY & CONFIDENTIAL msn.fox 72% 33% 67% yahoo Male 25-34 69% 35-44 17 COLLECTION, STORAGE & MAINTENANCE • Data is captured through multiple sources and delivered to a combination of secure cloud and Centris servers – No PII is captured • One household generates gigabytes of data in one day, so storage and data cleansing is a major factor in this effort – Centris has developed a proprietary filtering and scrubbing algorithm to capture and refine data for analysis • Centris stores the data in a combination of secure, internal servers and cloud solutions – Raw historical data is collapsed for long term storage • Centris can pull daily, weekly or monthly reports, minimizing needs for large storage and ensuring security ©CENTRIS | PROPRIETARY & CONFIDENTIAL 18 CONTACTS PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS! PHONE: 610.994.8310 EMAIL: [email protected] WEB: www.centris.com Let’s Get Social - Follow CentrisMarSci ©CENTRIS | PROPRIETARY & CONFIDENTIAL 19
© Copyright 2024