Santa Rosa Police Department 2014 Annual Report

Santa Rosa
Police Department
2014 Annual Report
We are committed to making Santa Rosa a
safe place to live, work and play.
We value Community, Service, and Integrity.
Table of Contents
WELCOME .............................................................................................................................................................................. 1
MISSION, VISION AND VALUES .............................................................................................................................................. 2
HIGHLIGHTS OF 2014 ............................................................................................................................................................. 3
OUTSTANDING INVESTIGATIONS............................................................................................................................................... 4
2014 ACTIVITY REPORT .......................................................................................................................................................... 5
2014 EMPLOYEE OF THE YEAR ................................................................................................................................................ 6
2014 EMPLOYEES OF THE MONTH ......................................................................................................................................... 7
HONORS FOR SRPD ................................................................................................................................................................ 8
2012/2013 DEPARTMENT AWARDS........................................................................................................................................... 8
ROTARY OF SANTA ROSA ........................................................................................................................................................... 9
EXCHANGE CLUB ........................................................................................................................................................................ 9
COMMUNITY TRANSPORTATION AWARD ................................................................................................................................. 9
SPECIAL OLYMPICS AWARD ....................................................................................................................................................... 9
ORGANIZATIONAL CHART .................................................................................................................................................... 10
ADMINISTRATIVE SERVICES ................................................................................................................................................. 11
ALARM PERMITS ...................................................................................................................................................................... 11
FIELD SERVICES DIVISION ..................................................................................................................................................... 12
PATROL BUREAU .................................................................................................................................................................. 12
FIELD AND EVIDENCE TECHNICIANS ........................................................................................................................................ 13
COMMUNITY SERVICE OFFICERS ............................................................................................................................................. 13
SCHOOL RESOURCE TEAM ....................................................................................................................................................... 13
K-9 TEAM ................................................................................................................................................................................. 13
TRAFFIC BUREAU ................................................................................................................................................................. 14
DUI ENFORCEMENT/ACCIDENT INVESTIGATION TEAM ........................................................................................................... 14
MOTORCYCLE TRAFFIC ENFORCEMENT TEAM ........................................................................................................................ 14
DOWNTOWN ENFORCEMENT TEAM ....................................................................................................................................... 14
ABANDONED VEHICLE ABATEMENT ........................................................................................................................................ 14
COLLATERAL ASSIGNMENTS ................................................................................................................................................. 15
SPECIAL WEAPONS AND TACTICS TEAM .................................................................................................................................. 15
HOSTAGE NEGOTIATION TEAM ............................................................................................................................................... 15
TACTICAL SUPPORT TEAM ....................................................................................................................................................... 15
VOLUNTEERS IN POLICE SERVICES ........................................................................................................................................ 16
NEIGHBORHOOD WATCH ........................................................................................................................................................ 16
SPECIAL SERVICES DIVISION ................................................................................................................................................. 17
INVESTIGATIONS BUREAU.................................................................................................................................................... 17
DOMESTIC VIOLENCE/SEXUAL ASSAULT INVESTIGATIONS TEAM ........................................................................................... 17
FAMILY JUSTICE CENTER .......................................................................................................................................................... 17
DOMESTIC VIOLENCE RESPONSE TEAM ................................................................................................................................... 17
PROPERTY CRIME INVESTIGATIONS TEAM .............................................................................................................................. 18
ENVIRONMENTAL CRIMES TEAM ............................................................................................................................................ 18
GRAFFITI ABATEMENT TEAM ................................................................................................................................................... 18
FORENSIC TEAM ...................................................................................................................................................................... 18
GANG CRIME INVESTIGATIONS TEAM ..................................................................................................................................... 19
NEIGHBORHOOD REVITALIZATION PROGRAM (NRP) .............................................................................................................. 19
NARCOTICS INVESTIGATIONS TEAM ........................................................................................................................................ 20
VIOLENT CRIME INVESTIGATIONS TEAM ................................................................................................................................. 20
SUPPORT BUREAU ............................................................................................................................................................... 21
TRAINING TEAM ...................................................................................................................................................................... 21
PERSONNEL SERVICES TEAM ................................................................................................................................................... 21
TECHNICAL SERVICES DIVISION ............................................................................................................................................ 22
COMMUNICATIONS BUREAU ............................................................................................................................................... 22
RECORDS BUREAU ............................................................................................................................................................... 23
COURT LIAISON ........................................................................................................................................................................ 23
PROPERTY AND EVIDENCE TEAM ............................................................................................................................................. 24
TECHNOLOGY BUREAU......................................................................................................................................................... 25
CRIME ANALYSIS TEAM ............................................................................................................................................................ 25
SONOMA COUNTY PUBLIC SAFETY CONSORTIUM ................................................................................................................... 25
SRPD COMMUNITY OUTREACH AND INVOLVEMENT ........................................................................................................... 26
CITIZEN POLICE ACADEMY ....................................................................................................................................................... 27
CHOICES ................................................................................................................................................................................... 27
NEIGHBORHOOD REVITALIZATION PROGRAM GIFT BASKETS ................................................................................................. 27
2014 SPECIAL OLYMPICS .......................................................................................................................................................... 28
17TH ANNUAL BURN RELAY ..................................................................................................................................................... 28
SHOP WITH A COP .................................................................................................................................................................... 28
G.R.E.A.T. PROGRAM ............................................................................................................................................................... 29
WORTH OUR WEIGHT .............................................................................................................................................................. 29
EVERY 15 MINUTES .................................................................................................................................................................. 29
EMPLOYEE COMMUNITY INVOLVEMENT ............................................................................................................................. 30
PERSONNEL INVESTIGATIONS .............................................................................................................................................. 31
CITIZEN COMMENDATIONS AND COMPLAINTS ....................................................................................................................... 31
USE OF FORCE STATISTICS .................................................................................................................................................... 32
CRITICAL INCIDENTS ............................................................................................................................................................. 33
SRPD RETIREES ..................................................................................................................................................................... 34
IMPORTANT PHONE NUMBERS ............................................................................................................................................ 35
INDEX ................................................................................................................................................................................... 36
Welcome to the Santa Rosa Police
Department’s 2014 Annual Report
I am pleased to present the Santa Rosa Police Department’s Annual Report for
2014. The report provides a summary of the work and accomplishments of the
employees in the department who are committed to making Santa Rosa a great
place to live, work and play. I served as the Acting Chief throughout the year
and continue to move the organization forward through the dedicated work of
the employees who are committed to this community. The events of 2014
challenged the department to manage the public safety needs during large scale
demonstrations while engaging in the community healing process consistent
with the department’s community policing philosophy.
The philosophy of open, collaborative and community oriented police work helped drive many of the
objectives for 2014. The department has increased access to data which is contained in this report and
developed “A Student’s Guide to Police Practices” located on our webpage. We completed the pilot program
for the body-worn camera project with implementation for the department scheduled for 2015. Additionally,
we hired staff for almost every job in the department in order to continue providing the high quality and
professional services the community expects from the Santa Rosa Police Department.
The department will continue to work on staffing needs for the annexation of Roseland, the public safety
issues surrounding SMART, and development of collaborative approaches to communitywide issues like
homelessness. The work accomplished by the department in 2014 was made possible by positive relationships
with community based organizations, county and state governments.
The department will continue to move towards the use of social media as a way for the community and
employees to interact related to things that are important to them. The department is looking at ways for the
public to meet employees and ask questions related to their feelings of safety in the community. I appreciate
you taking the time to read our annual report and learning about the Santa Rosa Police Department. You can
also go to our webpage and find out about the employees who are responsible for your neighborhood by
using the beat contacts for problems that impact you. Finally, learn what part you can play in the Santa Rosa
community to make it a safe place to live, work and play.
ROBERT L. SCHREEDER
Acting Chief of Police
965 Sonoma Avenue
Santa Rosa, CA 95404
(707) 543-3600
Website: santarosapd.com
1
Mission, Vision and Values
Mission Statement
We are committed to making Santa Rosa a safe place to live, work and play.
Vision Statement
The Santa Rosa Police Department will be recognized as the standard of excellence in policing.
• Internally, every employee will believe that the Santa Rosa Police Department is a great place to work.
• The community will believe that the Santa Rosa Police Department is a proactive, progressive and
professional organization that is committed to making Santa Rosa a safe place to live, work and play.
Values Statement
Guiding principles that articulate the culture of an organization (how we want to work together).
Positive Attitude
• It’s a choice
• It’s contagious
• It’s a manager’s responsibility
• Enthusiasm for coming to work
• Fun
Clear direction
• All levels of management
• Shared responsibility for clarity
• With limited resources, this is a must
Team Work
• We are part of a system
• We need to know and understand our role in
this system
• We are on the same team
• Hierarchical responsibility versus shared
responsibility
• Achieving more through partnerships
• Collaboration:
* With each other
* With the community
* With other departments
* With other agencies
Excellence and quality in all that we do
• Professional pride
• This is our product
• This is how we build our reputation
• Creativity and innovation come into play
Accountability
• To each other
• To the organization
• To the profession
• To the community
• It starts with us
Learning
• Status quo is not an option
• Must constantly be looking at ways of
improving
• Individual and team roles
• Learning organization
Integrity and ethical behavior
• Do the “right thing” at the right time
• Personal and professional pride
• It’s the core of everything we do
2
Highlights of 2014
FIELD SERVICES DIVISION
► Tested body-worn camera systems for implementation throughout the Field Services Division.
► Implemented a body-worn camera program in the Traffic Bureau.
► Expanded the Data Driven Approach to Crime and Traffic Safety (DDACTS) to the northeast quadrant of
the City.
► Created a Mobile Field Force Team (MFF) to safely address increased acts of civil disobedience. The MFF
Team received training from the Center for Domestic Preparedness giving them the knowledge and skills
necessary to prepare for and successfully mitigate incidents involving civil disorder. This training led to a
greater understanding of how the First, Fourth, Eight and Fourteenth Amendments to the U.S. Constitution
relate to civil action/disorder.
► Created an Incident Management Team (IMT) of specialists, experienced leaders, decision makers and
strategic thinkers familiar with all aspects of emergency management. The IMT brought the department to
an industry standard, commensurate with the federally mandated National Incident Management System,
and was instrumental in managing large, complex and sensitive incidents, such as the Lopez demonstrations.
SPECIAL SERVICES DIVISION
► The Domestic Violence/Sexual Assault Team collaborated with the YWCA on a grant to develop a
Domestic Violence Response Team.
► Gang Crime Detectives and School Resources Officers continued to participate in the G.R.E.A.T. (Gang
Resistance Education and Training) Program in elementary and middle schools.
► Continued to collaborate with the Family Justice Center Sonoma County to effectively and efficiently
address domestic violence.
► Continued to collaborate the North Bay Regional Gang and Sonoma County Auto Theft Task Forces.
► Purchased SpeakWrite, a transcription service which allows employees to dictate reports and reduce time
spent typing lengthy interviews. Recordings are sent out and typed narratives are returned within hours.
► Detectives and sergeants were issued smartphones to increase efficiency and allow them to record and email
SpeakWrite recordings directly from their phones.
► The Gang Crimes Team played a major role in the re-branding efforts of the Santa Rosa Violence
Prevention Partnership (formerly known as the Mayor’s Gang Prevention Task Force) and renewed the
commitment to this vital program which helps families in need across the City.
► Worked collaboratively with the FBI to reduce local and federal Human Trafficking in Sonoma County.
► Participated in multi-agency meetings to address prison realignment.
TECHNICAL SERVICES DIVISION
► Created an Information Technology (I.T.) Division to serve the department’s ever increasing I.T. needs.
► Hired 3 new full time positions: I.T. Supervisor, Technician and Senior Technician, which greatly improved
the Bureau’s ability to manage I.T. projects, improve I.T. infrastructure, and better serve its customers.
► Deployed 75 new Mobile Data Computers (MDC) into the fleet of police vehicles.
► Conducted a major Computer Aided Dispatching system update in conjunction with an ILeads upgrade,
MDC and workstation software updates, and training for end users.
► Prepared for a major 911 system upgrade as well as a complete overhaul of the interview room recording
system and digital evidence management software.
3
OUTSTANDING INVESTIGATIONS
► In 2014 the Narcotics Team began investigating a large scale methamphetamine distribution network in the
Santa Rosa area. Over the course of the investigation, detectives purchased or located over 5 pounds of
methamphetamine, and seized numerous vehicles, personal property, firearms and over $8,000. This 10
month investigation resulted in the fragmentation of this organization and several arrests.
► In January of 2014 a symbol in the shape of a light bulb was spray painted and drawn on multiple surfaces
on both public and private property in Santa Rosa. Property Crime detectives determined the moniker
“ASK” was connected to the symbol, and there were 438 documented tags in Santa Rosa totally over
$17,000 in damages. The investigation culminated with the identification and arrest of the suspect.
► In March of 2014 over 20 vehicle burglaries were reported in a three week period in the Laguna De Santa
Rosa parking lot. Suspects were stealing electronic goods and credit cards totally approximately $17,000.
Property Crimes investigated the burglaries and obtained suspect and vehicle information. Two local
suspects were arrested, and two more suspects were identified who fled to the Redding area and were later
arrested on outstanding felony warrants. An additional suspect was identified in another theft.
► Property Crimes completed an investigation of three internet cafés in Sonoma County that were facilitating
online gambling. Search warrants were served at five locations and detectives seized all gambling equipment
and funds from involved bank accounts. In February 2015, the District Attorney’s Office settled the case
by retaining over $49,000 of illegal proceeds, and returning the other seized equipment and funds.
► In September and October of 2014, Property Crimes detectives investigated incidents where a female
entered at least nine elementary schools in Santa Rosa and Sonoma County. She took purses, wallets,
laptops, and other personal items from inside the classrooms while children and teachers were outside at
recess or lunch. The female suspect, and her male accomplice, were identified and fled to Georgia where
she was apprehended and transported back to Sonoma County for prosecution.
► Gang Crime Team detectives investigated a shooting in a local park in February 2014 where a Sureño gang
member shot a rival Norteño. Detectives identified the suspect involved in the shooting, served a search
warrant at the suspect’s residence and arrested him. The suspect was ultimately convicted of assault with a
firearm and gang enhancements and sentenced to 22 years in prison.
► Gang Crime Team detectives investigated a shooting in March 2014 in the area of Northpoint Parkway and
Fresno Avenue where a Crip gang members fired at least 20 shots at another gang member, hitting the
victim and his vehicle. Detectives processed the complex crime scene and developed information leading
to the identity of one of the suspects. Detectives served a search warrant at the suspect’s residence, located
evidence related to the crime, and arrested the suspect who was convicted of assault with a deadly weapon
and a gang enhancement.
► In August 2014, police received a report of gunshots at a local hotel on Cleveland Avenue. Upon arrival,
officers found a 21 year old Marin County man who had been shot and killed over a dispute regarding
marijuana sales. Violent Crime detectives located evidence which led to the identification of one of the
suspects who was tracked to the City of Vallejo and arrested. Within days detectives were able to identify
and track the second suspect to a neighborhood near Sacramento where he was taken into custody.
► In July 2014, officers were dispatched to a jewelry store in Bennett Valley for an armed robbery where there
had been an exchange of gunfire between the store owner and the suspects. Before officers arrived, an offduty Santa Rosa Police Officer heard the gunshots and tackled one suspect to the ground. A second suspect
escaped in a vehicle later found unoccupied and had been reported stolen. Violent Crime detectives using
DNA evidence confirmed the identity of the second suspect who was arrested in Oakland and brought to
Santa Rosa for prosecution. Both suspects were parolees out of the East Bay and are awaiting trial.
4
2014 Activity Report
The Crime Analysis Team compiles monthly agency crime, traffic, and officer/call center activity statistics in
order to inform police management and the citizens of Santa Rosa of crimes. UCR (Uniform Crime Report)
Part I Crimes, arrests, and clearance rates represent information provided monthly by the SRPD Records
Bureau to the California Department of Justice and the Federal Bureau of Investigation.
The Federal UCR Program collects offense information for murder and non-negligent manslaughter, forcible
rape, robbery, aggravated assault, burglary, larceny-theft, motor vehicle theft, and arson. These are Part I
offenses and are serious crimes by nature and/or volume. “Clearance Rate” noted below, refers to law
enforcement agencies clearing or closing offenses by arrest or by exceptional means (i.e., death of the offender,
victim’s refusal to cooperate with prosecution, denial of extradition).
To view and learn more about SRPD crime statistics and public crime mapping resources, click Here. To view
and learn more about the FBI’s Uniform Crime Report, click Here.
SRPD PART I CRIMES REPORTED 1
2012
2013
2014
Criminal Homicide
Forcible Rape
Robbery
Assault - Aggravated
Assault - Simple (not a Part I Crime)
Burglary
Larceny Theft - Grand Theft
Larceny Theft - Petty Theft
Motor Vehicle Theft
Arson
Crimes Against Persons - TOTAL
Clearance Rate 2
Property Crimes - TOTAL
Clearance Rate 2
Part I Crimes - TOTAL
Clearance Rate 2
Adult
Juvenile
Arrests - TOTAL
911 Calls
Other Incoming Calls
Outbound Calls
Calls - TOTAL
Calls Routed to Patrol
Officer Initiated Calls
Patrol Calls - TOTAL
% Officer Initiated Calls
2
67
126
441
724
725
877
1,900
316
22
636
71%
3,840
25%
4,476
31%
3
43
105
391
751
638
780
1,780
309
25
542
65%
3,532
25%
4,074
30%
2
70
130
434
713
598
940
1,933
379
42
636
64%
3,892
25%
4,528
30%
2012
2013
2014
SRPD ARRESTS REPORTED
% Change 2013 to 2014
-33%
63%
24%
11%
-5%
-6%
21%
9%
23%
68%
17%
-1%
10%
-1%
11%
0%
% Change 2013 to 2014
9,628
798
10,426
8,645
551
9,196
7,574
631
8,205
-12%
15%
-11%
60,835
120,906
37,244
218,985
64,431
123,867
41,332
229,630
69,514
122,354
39,226
231,094
8%
-1%
-5%
1%
71,957
56,378
128,335
44%
73,151
63,724
136,875
47%
77,214
45,697
122,911
37%
6%
-28%
-10%
-20%
SRPD COMMUNICATIONS BUREAU
SRPD OFFICER CALLS FOR SERVICE
¹ SRPD Records Bureau crimes reported to State Department of Justice (DOJ) and Federal Uniform Crime Reporting (UCR).
5
2014 Employee of the Year
Brian S. Mann
Police Officer
In July 2014, two violent suspects entered the Bennett Valley Jewelry Store. One of the suspects was armed
with a handgun, grabbed a female clerk and held her hostage with the gun pointed at her head. The second
suspect began smashing out the glass display cases and stealing jewelry. The store owner confronted the
suspects and the first suspect fired five shots at the store owner. The shots narrowly missed the store
owner who returned fire striking both suspects.
Officer Brian Mann was off duty and eating lunch nearby with his fiancée when he heard gunshots. Officer
Mann was wearing plain clothes and unarmed at the time but did not hesitate to act. He sprang into action
and ran to the area of the gunshots to investigate. One of the suspects was fleeing the area in a vehicle at
a high rate of speed. Officer Mann jumped into his personal vehicle and attempted to follow the suspect,
hoping to get the license plate of the vehicle and a description of the suspect. He was unable to catch up
to the fleeing vehicle so he quickly returned to the scene. Upon his return, he saw a second subject
stumbling out of the jewelry store. The subject was bleeding and witnesses were shouting that he was one
of the suspects who robbed the store. There were no other officers on scene yet, but Officer Mann did
not hesitate to confront the suspect. He had no idea if the suspect was still armed. Officer Mann ran
toward the fleeing suspect and tackled him to the ground. He held the struggling suspect until uniformed
officers arrived on scene.
One suspect was arrested at the scene due to Officer Mann’s quick response. Officer Mann’s description
of the second suspect’s vehicle led to it being located abandoned nearby. The vehicle contained critical
evidence which led to the identification and arrest of the second suspect.
Officer Brian Mann could have simply called 9-1-1 to report what he witnessed. However, through his
courageous response, Officer Mann placed himself in danger in order to bring this precarious incident to
a safe resolution. Officer Mann is commended for his actions which exemplified his true character and
bravery as he took one violent suspect into custody, and his vehicle description led to the apprehension of
the second suspect.
6
2014 Employees of the Month
January: Karin L. Pruitt, Field and Evidence Technician
February: Jonathan D. Crespan, Detective
Justin F. Farrington, Detective
Travis J. Menke, Detective
March:
Adora J. Pinnow, Field and Evidence Technician
April:
Christopher B. Diaz, Police Officer
May:
Jennifer L. Bell, Police Technician
Emily J. Bressie, Police Technician
June:
Kenneth D. Ferrigno, Police Officer
July:
Robert W. Reynolds, Detective
August: Travis M. Dunn, Police Officer
September: Richard V. Boehm, Police Officer
October: Jonathan Wolf, Police Officer
November: Matthew A. Sanchez, Police Officer
December: Brian S. Mann, Police Officer
7
Honors for SRPD
2012/2013 DEPARTMENT AWARDS
On August 27, 2014, the Police Department held its 24th Annual Police Awards Ceremony. A number of
employees were honored for their outstanding service to the department and the community in 2012 and 2013,
receiving Distinguished Service Awards, and Silver or Gold Meritorious Awards.
From left to right: Former Mayor Scott Bartley, former City Manager Kathleen Millison, Officer Michael
Spediacci, Administrative Secretary Carrie Behler, Officer Gene May, Dispatcher Kelli James, Officer
Mike Clark, Police Technician Cherice Silva, Officer Brett Siwy, Officer Chris Diaz, Officer Brandon
Matthies, Councilmember Ernesto Olivares, and not pictured, Officer Chris Mahurin
Gold Meritorious Medal
Presented for an act of heroism performed at great personal risk
with the intent of saving life and/or property.
Officer Mike Clark
Silver Meritorious Medal
Presented for an act of outstanding performance or service
requiring extreme tenacity of purpose and devotion to duty.
Officer Chris Diaz
Officer Brandon Matthies
Distinguished Service Award
Presented for an incident or for sustained exemplary service, requiring attention to duty
over and above the standard level expected for the position involved.
Administrative Secretary Carrie Behler
Communications Dispatcher Kelli James
Officer Chris Mahurin
Officer Gene May
Police Technician Cherice Silva
Officer Brett Siwy
Officer Michael Spediacci
8
ROTARY OF SANTA ROSA &
EXCHANGE CLUB
2014 OFFICER OF THE YEAR
Officer Brian S. Mann
Recognized by both Rotary and Exchange Club for his actions during
and after a robbery attempt at a local jewelry store while he was off
duty.
COMMUNITY TRANSPORTATION AWARD
On August 9, 2014, the Santa Rosa Police Department was given the
“Community Transportation Award” by Community Action
Partnership of Sonoma County at the 2014 South Park Day and
Night Festival for “Contributing to the Health and Safety of South
Santa Rosa.”
SPECIAL OLYMPICS AWARD
The Santa Rosa Police Department received recognition from the Northern California Special
Olympics as one of the Top 20 Fundraising Agencies in 2014. Officer Alan Rosenthal, who serves as
an executive committee member for the Special Olympics, led fundraising efforts for the
department. Police Department employees raised $15,676 for this great cause.
Lieutenant Mike Lazzarini, Officer Alan Rosenthal
and Sergeant Marcus Sprague
9
Organizational Chart
Effective January 1, 2015
Field Services
Division
Special Services
Division
Patrol Bureau:
Investigations Bureau:
• Community Policing Team
• Community Service
Officers
• Eight Patrol Teams
• Field & Evidence
Technicians
• Field Training Program
• Honor/Color Guard
• Hostage Negotiations
Team
• K-9 Teams
• School Resource Team
• Special Weapons and
Tactics Team
• Tactical Support Team
• Volunteers in Police
Service
• Domestic Violence/
Sexual Assault
Investigations Team
• Environmental Crimes
Team
• FBI Safe Streets Task
Force
• Forensic Team
• Gang Crime
Investigations Team
• Graffiti Abatement Team
• Narcotics Investigations
Team
• Neighborhood
Revitalization Program
• Property Crime
Investigations Team
• Sonoma County Auto
Theft Task Force
• Violent Crime
Investigations Team
Traffic Bureau:
• Abandoned Vehicle
Abatement Program
• Downtown Enforcement
Team
• DUI Enforcement/
Accident Investigation
Team
• Motorcycle Traffic
Enforcement Team
Technical Services
Division
Communications
Bureau:
Administrative
Services:
• Dispatch Team
•
•
•
•
•
Records Bureau:
• Court Liaison
• Property and Evidence
Team
• Records Team
Technology Team:
• I.T. Support
Support Bureau:
• Internal Affairs
• Personnel Services Team
• Training Team
10
Administrative
Services
Alarm Permits
Budget
Contracts
Equipment
Facilities
Administrative Services
The Administrative Services Officer, a member of the department’s Executive Team and Command
Staff, is responsible for coordinating, preparing and monitoring the department’s budget. For the
2014/2015 fiscal year, the Police Department’s budget was $47.8 million, including funds from
Measure O, and grants from both Federal and State resources.
The Administrative Services Officer is also responsible for the facilities associated with the Police
Department, oversees the Stores Specialist, and department wide grant research and coordination.
Fiscal Year 2014/15 Budget
14%
2%
7%
19%
Police Administration
Special Services Division
Field Services Division
Technical Services Division
58%
Grants and Projects
ALARM PERMITS
Santa Rosa City Code Chapter 6-68 requires residents and businesses to obtain an operating permit from the
Police Department for burglar alarm systems. In addition to issuing and maintaining alarm permit records,
staff assigned to Alarms is responsible for enforcing the “false alarm” components of the City Code. In 2014
there were 6,372 active alarm permits; 611 new alarm permits were issued in 2014. There were 3,672 alarm
calls in 2014; 29 (approximately 1%) resulted in a police report or an arrest. SRPD has added a new program
to allow permit holders to pay their fees online. Click Here for more information on Alarm Permits or to pay
alarm permit fees online.
11
Field Services Division
Patrol Bureau
Click Here for more information on the Field Services Division Teams
PATROL BUREAU
The Patrol Bureau comprises the largest single unit within the Police
Department. Patrol officers are the most visible part of the Santa Rosa
Police Department, responding to calls 24 hours a day, 365 days a year.
There are 8 patrol teams divided among the 9 beats in Santa Rosa. (Click
Police Beats for more information on your area.) Each team is managed
by a lieutenant and staffed with sergeants, patrol officers, field and evidence
technicians, and community service officers. Police services follow the
community policing model, incorporating both decentralized services and active community involvement, with
officers assigned to a beat for six month rotations. Officers frequently choose to work the same beat for
multiple rotations because of the connections they’ve established with the community. Officers also work
closely with the County Mobile Support Team (MST) whose members are specially trained and licensed to assist
law enforcement on calls for service dealing with mental health and substance abuse crises and intervention.
In 2014, patrol officers, field and evidence technicians, and community service officers responded to or initiated
122,911 calls for service ranging from life-threatening emergencies to the documentation of damage or theft.
12
FIELD AND EVIDENCE TECHNICIANS
Police Field and Evidence Technicians (FETs) are civilian employees who work independently or as part of a
team at a variety of crime and accident scenes. FETs have advanced training in the identification, collection and
preservation of various items of evidence. FETs work with detectives and patrol officers by collecting and
preserving evidence on investigations including: homicides, robberies, sexual assaults,
property crimes, and autopsies. The duties handled by FETs are vital to each
investigation and help keep police officers available to handle other calls for service.
FETs also have the opportunity to specialize in the areas of Abandoned Vehicle
Abatement and latent fingerprint analysis.
COMMUNITY SERVICE OFFICERS
Community Service Officers (CSOs) are civilian employees who perform a variety of
technical and public relations activities not requiring a peace officer. These duties include collecting and
preserving evidence; and investigating missing persons, theft, fraud, traffic accidents and hazards, graffiti and
vandalism. CSOs also have the opportunity to specialize in the area of graffiti abatement.
SCHOOL RESOURCE TEAM
School Resource Officers (SROs) provide a visible presence at schools and provide services to students, parents,
and staff. Each officer is assigned a primary high school and middle school as a base of operation during
normal school days. These officers provide education on topics such as cyberbullying, drug abuse, gang
involvement; prevention of date violence; and training for students, parents, and staff in identifying and assisting
at-risk youth. In addition, they work to maintain a safe campus environment so students are able to concentrate
on learning. When necessary, they make arrests and referrals to appropriate agencies and collaborate with the
schools regarding any incidents that occur. Click Here for a link to “A Student’s Guide to Police Practices.”
School Resource Officers work at the following schools:
Rincon Valley Middle School
Herbert Slater Middle School
Lawrence Cook Middle School
Santa Rosa Middle School
Hilliard Comstock Middle School
Maria Carrillo High School
Montgomery High School
Elsie Allen High School
Santa Rosa High School
Piner High School
K-9 TEAM
K-9 teams are assigned to Patrol and made up of Canine Officers (Handlers) and their canine partners: Taz,
Duke, Hoss, Blitz and Jax, all Belgian Malinois. The presence of the canine teams helps reduce violent
encounters with suspects, and greatly decreases the time and effort necessary
to apprehend suspects. SRPD canines are cross trained for narcotics
detection and patrol assistance. They are capable of searching vehicles,
structures, and open areas for suspects, articles, and drugs. Police canines are
used on a daily basis and work a full 40 hour work week with their assigned
officers. The department also has K9 agitators who receive 16 hours of
specific training on how to take a bite and provide valuable input on what the
dog may or may not need to improve on. The K9 agitators are involved in all
aspects of the training and their input is valuable to the program.
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Field Services Division
Traffic Bureau
TRAFFIC BUREAU
The Traffic Bureau supports the department and City’s goal of addressing traffic safety in Santa Rosa. It
encompasses three teams: DUI Enforcement/Accident Investigation Team, Motorcycle Traffic Enforcement
Team, and Downtown Enforcement Team. It includes the Abandoned Vehicle Abatement Program, the
Selective Traffic Enforcement Program (STEP) Grant, and in 2014 assumed the role of coordinator for the
countywide “Avoid the 13” DUI enforcement campaign funded by the California Office of Traffic Safety. The
Traffic Bureau through the STEP Grant conducts a number of enforcement and education activities through
DUI checkpoints, DUI saturation patrols, court stings, and special enforcement operations for red light,
seatbelt, distracted driving, and speeding violations.
DUI ENFORCEMENT/ACCIDENT INVESTIGATION TEAM
The DUI Enforcement/Accident Investigation Team is responsible for ongoing roving patrol and enforcement
of traffic laws throughout the City of Santa Rosa, targeting the enforcement of DUI and related crimes. They
investigate traffic collisions at all levels, particularly focusing on complex investigations. They also participate
in other related activities that support the goal of improving traffic safety in the community.
MOTORCYCLE TRAFFIC ENFORCEMENT TEAM
The Motor Officers respond to and address neighborhood complaints
for traffic related issues and enforce traffic laws, targeting specific high
accident locations and those which receive complaints from citizens as
traffic problems. Motorcycle officers also participate in many local
school, community, and senior educational activities promoting traffic
safety.
DOWNTOWN ENFORCEMENT TEAM
The Downtown Enforcement Team (DET) patrols the downtown area on bicycles, enforcing City ordinances
and California Penal Code violations. Their bicycle vantage point facilitates much closer surveillance of everyday
activities and works to the advantage of our citizens, and to the disadvantage of those engaging in criminal
activities.
ABANDONED VEHICLE ABATEMENT
The Abandoned Vehicle Abatement (AVA) Program overseen by a Field and Evidence Technician, manages
the City’s abandoned, dismantled, damaged or inoperative vehicles, or vehicles determined to be a public
nuisance. This service is provided at no charge to either property or vehicle owners. The program is assisted by
several Volunteers in Police Services (VIPS) who help identify and tow abandoned vehicles from City streets.
One day every other month, a task force of police personnel spend the entire day addressing these public safety
issues in a target neighborhood. In 2014, 453 vehicles were abated by the AVA Program.
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Collateral Assignments
Secondary Assignments in Addition to
Regular Duties
SPECIAL WEAPONS AND TACTICS TEAM
The Special Weapons and Tactics Team (SWAT) is a group of
highly trained and motivated officers. They train in dynamic
entry, slow search, and hostage rescue techniques; less
lethal/chemical agent deployment; light/sound diversionary
devices; defensive tactics; rappelling; vehicle tactics; crowd
control/mass arrest; and extensive firearms training sessions that
test the team members’ skill level with a pistol, submachine gun,
rifle, and shotgun. SWAT is often called upon to assist in serving
search or arrest warrants and works in tandem with the Hostage
Negotiation Team.
HOSTAGE NEGOTIATION TEAM
The Hostage Negotiation Team (HNT) is a group of highly trained officers who have developed extensive
knowledge and skills related to crisis negotiations. HNT trains in areas of domestic violence, suicidal threats,
hostage taking incidents, rapport building, surrender techniques, barricaded subjects, and terrorism.
TACTICAL SUPPORT TEAM
The Tactical Support Team (TST) is comprised of civilian personnel who provide support to SWAT and
HNT during critical incidents when it is necessary to set-up a command post. They may also be activated in
conjunction with the City’s Emergency Operations Plan or any other major incident.
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Volunteers In Police Services
The department relies on the help and
assistance provided by our VIPS
Volunteers in Police Services (VIPS) are citizens who volunteer their time and talents
assisting in non-enforcement services. Volunteers allow the department to provide
supplemental and support services, creating valuable ties between law
enforcement and the community, further enhancing Community Oriented
Policing.
The VIPS program assists with the Citizen Police Academy, Neighborhood
Watch presentations, community safety fairs, data entry, and administrative
duties. Some volunteer for the Downtown Ambassador Program, while others
volunteer for patrol duties which include Abandoned Vehicle Abatement, traffic control at accidents and fires,
citing disabled parking violators, Graffiti Abatement hotline message retrieval and photographing locations of
graffiti, and speed radar trailer placement/monitoring. VIPS may work a regular schedule or volunteer for
special projects or events such as the Rose Parade, Tour of California, Cinco de Mayo, and National Night Out.
In 2014, the VIPS contributed over 5,100 hours, or services valuing approximately $127,000.
Click Here for more information including how to become a volunteer.
NEIGHBORHOOD WATCH
Neighborhood or Apartment Watch is a crime prevention program which enlists the
active participation of citizens in partnership with the Police Department to reduce crime
in their communities. Neighbors get to know each other and work together in a program
of mutual assistance. Citizens are trained to recognize and report suspicious activities in
their neighborhood, and are given information on crime prevention strategies such as
home security, Operation Identification, etc. It’s about neighbors looking out for each
other. For more information on how to start a Neighborhood Watch, click Here or call (707) 543-3653.
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Special Services Division
Investigations Bureau
Click Here for more information on the Special Services Division Teams
DOMESTIC VIOLENCE/SEXUAL ASSAULT INVESTIGATIONS TEAM
The Domestic Violence/Sexual Assault Team (DVSA) focuses its efforts on crimes of violence including sexual
assault, child molestation, child abuse and neglect, and domestic violence.
Additionally, DVSA investigates the distribution of child pornography, sexual
exploitation/human trafficking, sex crimes that include the use of personal
computers, missing, runaway, and abducted children, any unexpected death or
homicide of a child 14 years of age and younger, and any suicide of a child 17 years
of age and younger. The DVSA Team reviews all domestic violence reports and
registers and tracks convicted sex offenders living in Santa Rosa.
FAMILY JUSTICE CENTER
The DVSA team works out of the Family Justice Center Sonoma County (FJC) located at
2755 Mendocino Avenue. Also on site are the Sonoma County Sheriff’s Office DVSA team,
Sonoma County District Attorneys who prosecute these types of cases, the Redwood
Children’s Center, and a variety of nongovernmental organizations including: the
YWCA, Verity, Council on Aging, and Catholic
Charities. Legal assistance for victims and families
is provided by Legal Aid of Sonoma County. As
a result of this partnership, families and their
children who are victims of domestic violence
and sexual assault are better served. The FJC can be reached at (707)
565-8255 or click Here for more information.
DOMESTIC VIOLENCE RESPONSE TEAM
In April 2014, the Chief of Police was asked by the Executive Director of the YWCA to participate in a grant
for a Domestic Violence Response Team (DVRT), which would give domestic violence advocates the ability
to speak to victims immediately following a domestic violence incident. SRPD recognized the positive impacts
this program would have on the community and agreed to work with the YWCA. The grant, written by the
YWCA, was awarded in July 2014 for a period of 3 years. Following the announcement, YWCA and SRPD
began meeting weekly to work out the details of the program. DVSA detectives began working with the YWCA
advocates to establish training to educate officers on the program which is expected to be in place by March
2015. Domestic Violence Response Teams are in place in a number of cities throughout the United States to
serve victims who may be reluctant to speak out about their abusers, and need help to break the cycle of violence
in their lives. The program is expected to be a great addition to the services offered at the Family Justice Center,
and SRPD is excited to be part of it.
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PROPERTY CRIME INVESTIGATIONS TEAM
The Property Crime Investigations Team is primarily responsible for investigating theft related crimes including
residential, commercial and auto burglaries; grand theft; vandalism; stolen property; fraud/forgery; identity
theft; financial abuse of the elderly and dependent adults; arson; unlawful use and/or possession of explosives;
environmental crimes; and follow-up investigations on stolen property located at pawn shops. Special
assignments include the Sonoma County Auto Theft Task Force (SONCATT), Graffiti Abatement Program
(GAP), and the Environmental Crimes Team.
ENVIRONMENTAL CRIMES TEAM
The Environmental Crimes Team receives specialized training in environmental crime investigations and
hazardous materials recognition and works closely with other City
departments and environmental protection agencies from the State
and Federal Governments. Environmental crimes normally take the
form of illegal disposal of hazardous or harmful materials in
waterways, landfills or regional wastewater systems. The most
dangerous types of materials are classified as hazardous waste and are
extremely dangerous to humans, wildlife, and the environment.
Substances released in creeks and streams need not be classified as
hazardous to represent a threat to the fragile ecosystem; something as
seemingly harmless as latex paint can have a very destructive impact
on creeks and streams.
GRAFFITI ABATEMENT TEAM
The City’s Graffiti Abatement Program (GAP) focuses on enforcement and eradication, working with other
City departments, volunteers, businesses, neighborhood associations, and schools. The Graffiti Abatement
Community Service Officer and a Property Crimes Detective assigned to investigate graffiti cases, work closely
with patrol officers and gang detectives to build cases
against graffiti vandals. Dozens of community members
volunteer to help keep the City free of graffiti vandalism;
these volunteer groups are always looking for more help.
Those willing to participate in graffiti removal efforts
throughout the City are encouraged to contact the Graffiti
Abatement Team for information. Click Here to report
graffiti or to become a volunteer.
FORENSIC TEAM
Two Police Field and Evidence Technicians are assigned to the Forensic Team. They process evidence for
fingerprints, conduct fingerprint comparisons, process evidence for latent prints
or other evidence, and copy CDs containing digital photographs for discovery
purposes.
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GANG CRIME INVESTIGATIONS TEAM
The Gang Crime Investigations Team (GCT) provides the department with a multidimensional approach to the community’s gang issues. The primary objective of
the team is to have an impact on gang related incidents in both the local
community and on a regional level. The GCT conducts gang enforcement, gang
investigations, gang prevention and awareness trainings, and gathers intelligence.
They educate the public and law enforcement on gang trends. The team gathers
intelligence and conducts compliance checks for people required by the courts to
register as gang members. The GCT also participates in the G.R.E.A.T. program
(Gang Resistance Education and Training) in elementary and middle schools.
The Gang Crime Team works closely with the Santa Rosa Violence Prevention Partnership (formerly known
the Mayor’s Gang Prevention Task Force). The Gang Crime Team sergeant and detectives are members of the
Policy Team and the Operations Team. Detectives helped make the Gang Prevention Week in August of 2014
a success. Detectives taught an 8 hour course discussing emerging gang and narcotics trends in Sonoma County.
Gang detectives were present for several community events held in gang impacted neighborhoods throughout
the city. The Gang Crime Team is committed to working with the community members to help with gang
violence, and prevent young people from joining gangs in the future.
Click Here for more information on the Violence Prevention Partnership. To anonymously report gang activity,
call (707) 543-GANG. For gang prevention and intervention services, call (707) 543-3457.
NEIGHBORHOOD REVITALIZATION PROGRAM (NRP)
The GCT works in partnership with other City departments including the City Attorney's Office, Economic
Development and Housing, and the Fire Department to address crime and quality of life problems in designated
neighborhoods in Santa Rosa. These neighborhoods are: Aston Avenue/Aston Way, South Park,
Sunset/McMinn, Corby/Olive, Apple Valley Lane/Papago Court, Heidi Place, Corby/Beachwood, and West
Ninth.
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NARCOTICS INVESTIGATIONS TEAM
The Narcotics Investigations Team works in an undercover capacity to investigate significant drug trafficking,
transporting, manufacturing, and sales cases. The most significant drug investigations conducted involved
methamphetamine, cocaine, marijuana, oxycontin, and heroin. Other drug investigations include
methamphetamine conversion labs, Butane Hash Oil labs, ecstasy, LSD, psilocybin mushrooms, and the illegal
diversion or distribution of various prescriptions drugs. The team also conducts financial and asset forfeiture
investigations involving money laundering and financial structuring to hide drug proceeds.
The team works closely with the Sonoma County Sheriff’s
Office Narcotics Task Force and the U.S. Drug Enforcement
Administration to investigate large scale drug trafficking and
manufacturing organizations. In 2014, the Narcotics Team
assisted with the recovery of over $218,000 in U.S. currency
seized from numerous drug traffickers as well as numerous
vehicles and personal property. The Narcotics Team also
supported a countywide interdiction (to prohibit, disrupt or
halt activities) operation through investigative support and
asset adoption and seizure sharing.
To anonymously report drug activities call (707) 543-DRUG.
VIOLENT CRIME INVESTIGATIONS TEAM
The Violent Crime Investigations Team (VCI) conducts detailed investigations into violent felonies in order to
identify criminals and bring them to justice. Some of the types of cases investigated by VCI are homicides,
suspicious deaths, robberies, kidnappings, felony assaults, elder abuse and adult missing persons. VCI also
conducts investigations as part of the Sonoma County Law Enforcement Employee-Involved Fatal Incident
Protocol including officer involved shootings and in-custody deaths within the county. (Click Here for a copy
of the current protocol.)
In 2014 VCI investigated over 60 major cases. Among them were
two homicides and several major robbery cases including bank
robberies and the violent robbery of a jewelry store. In 2014 VCI
also solved a 2012 murder that, with the help of a lead based on
DNA evidence, opened up an extensive investigation resulting in
the arrest of a suspect.
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Special Services Division
Support Bureau
TRAINING TEAM
The Training Team is responsible for coordinating and providing training to all department employees. The
department has a group of well-trained, in-house instructors who teach a variety of topics to employees and
other agency personnel to maintain, update and expand employees’ knowledge and skills. The California
Commission on Peace Officer Standards and Training (POST) requires agencies provide their officers and
dispatchers with at least 24 hours of Continuing Professional Training (CPT) every two years. During 2014,
employees received approximately 12,250 hours of POST certified training with an additional 9,360 hours of
in-house or non-POST technical training.
In 2014, employees participated in a number of training courses related to community service and/or
prevention of bias based policing. Training included 32 hours of tactical communication over an eight week
period; 123 officers completed the course which focused on improving communication skills to enhance
customer service. The Santa Rosa Police Department is also involved in an ongoing effort to provide City
employees with 8 hours of inclusivity training; 155 department employees have completed the City’s “Building
an Inclusive Workplace” training over the past few years with 16 attending in 2014. The Training Team has
scheduled a “Bias Based Policing/Racial Profile Training” to start in April 2015. Each officer will attend a 4
hour session provided by in-house instructors who completed a “Train the Trainer” course held at the Museum
of Tolerance in Los Angeles, California.
PERSONNEL SERVICES TEAM
The Personnel Services Team is responsible for managing human resources activities for the Police Department
including: Workers’ Compensation, medical and military leaves; Employee Assistance Program; coordinating
benefits for employees; collecting and reporting staffing data; coordinating recruitments and marketing
outreach; conducting pre-employment and promotional selection processes; building security clearance and
pre-employment background investigations; coordinating pre-employment medical and psychological
examinations; and organizing new employee set-up and orientation. In 2014, the department had 18 employee
separations and 24 new hires. Click Here for more information on Personnel Services.
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Technical Services Division
Communications Bureau
Click Here for more information on the Technical Services Division
COMMUNICATIONS BUREAU
9-1-1
Dispatchers are almost always the first contact, and sometimes the only contact,
the public has with the Police Department. They are required to triage and
prioritize incoming calls for service and make referrals to other agencies when
Police – Fire – Medical
appropriate. In 2014, the Communications Bureau answered 69,714 9-1-1 calls
EMERGENCY
for the City of Santa Rosa. Of those, 51,412 were from wireless devices which
now represent 74% of all 9-1-1 calls received. Santa Rosa is the primary
answering point for all 9-1-1 calls including fire and medical within the City limits. In addition to the 9-1-1 calls,
the dispatchers answered another 122,767 calls on the non-emergency seven digit and administrative lines and
placed 39,349 outgoing calls.
Dispatchers are responsible for dispatching calls for service to field
personnel, tracking the location of those units, and monitoring the safety of
all personnel within an approximately 40-square-mile geographical area.
Considering the dispatchers answered a total of 231,830 phone calls, the
result was a total of 77,214 calls for service routed to patrol personnel. The
dispatchers receive a variety of calls such as: general questions regarding City
services, identifying who to call for help in civil matters, and reporting inprogress emergencies like traffic collisions. In addition to answering phone
calls and dispatching field personnel, dispatchers process field requests for records and registration checks on
individuals and vehicles; request towing services; and enter vehicles, temporary restraining orders, and missing
persons into the California Law Enforcement Telecommunications System (CLETS). They also maintain files
on restraining orders and local trespass authorizations.
The dispatchers have access to the translation services of the “Language Line” which allows them to
communicate with non-English speaking callers or with those who have limited English language ability. The
majority of non-English callers speak Spanish, though other languages include Punjabi, Cambodian, Hebrew,
Italian, Korean, Laotian, Mandarin, Polish, Russian, Thai and Vietnamese. Hearing impaired callers may use the
services of “California Relay” which allows them to sign directly to a service that verbally translates to the
dispatcher.
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Technical Services Division
Records Bureau
RECORDS BUREAU
Records personnel pride themselves on providing quality customer service. The services provided to the public
by the police technicians include: reproducing documents, releasing vehicles, confirming the correction of
mechanical violations from traffic citations, providing directions, and documenting crimes via police reports.
Additional services include answering questions about crime prevention, locating towed vehicles, instructing
the public on obtaining/enforcing court orders, educating about pertinent laws, and fielding questions on a
wide range of subjects. Click Here and scroll down to “On-Line Forms” to file a report, or request a copy of
a police or traffic collision report.
The police technicians also support other department personnel by participating in Hostage Negotiation Team
training and incidents, researching police records, entering towed/stored and stolen vehicles into a nationwide
database, entering people and property into automated databases, maintaining files and purging obsolete
records, collecting “leads” from the public on all manner of cases, and providing documents to the Sonoma
County District Attorney’s Office for criminal prosecution.
In 2014, the police technicians assigned to Records
processed approximately 17,000 reports which included
processing on-line citizen crime reports documenting
criminal activity, traffic collisions, and miscellaneous
incidents. In addition the police technicians authored
numerous supplemental reports, entered approximately
7,400 traffic citations and assisted the public at the front
and records counters.
COURT LIAISON
The police technician assigned as a Court Liaison is responsible for filing criminal cases with the Sonoma
County District Attorney’s Office and coordinating cases with the courts. Reports are located and packaged in
accordance with guidelines set by the District Attorney, and require copies of criminal history records, and
driver’s license information if traffic related. In 2014, the court liaison submitted 5,657 criminal complaints to
the District Attorney’s Office. Criminal charges were filed on 4,292 suspects in those cases and 241 were
submitted through the Diversion program.
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PROPERTY AND EVIDENCE TEAM
The Property and Evidence Team is responsible for receiving, processing, storing, delivering, releasing, and
disposing of all evidence, safekeeping and found property collected by SRPD personnel. After receiving the
items, Property and Evidence Technicians record the chain of custody, and store, release or dispose of items in
accordance with the law. They ensure the safe and careful handling of and protect the integrity of evidence
throughout the judicial process. Property is maintained until it can be returned to the legal owner, the case has
been adjudicated in court, or the statute of limitations has expired. Many items submitted are also made available
for forensic testing and analysis, courtroom trials, and viewing by attorneys. The Technicians are required to
operate a variety of technical equipment in order to duplicate digital evidence required for courtroom trials, and
may be called to testify in court regarding chain of custody issues. In 2014, the Property and Evidence Team
received approximately 18,500 items of evidence or property, including items from approximately 6,546 cases.
Those items consisted of bicycles, firearms, cash, illegal drugs, backpacks, checks, credit cards, audio and video
equipment, furniture, computers and a variety of other items. The team disposed of 180 guns and over 1,200
pounds of marijuana and other illegal drugs.
The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is the federal agency that is authorized by
Congress to stem firearms-related violent crime and to regulate the firearms industry in the United States. ATF’s
National Tracing Center (NTC) assists domestic and international law
enforcement agencies by tracing the origin of firearms that have been
recovered in criminal investigations. Firearms tracing through e-Trace is the
systematic tracking of a recovered firearm from its manufacturer or importer
and subsequent introduction into the distribution chain (wholesaler/retailer)
to the first retail purchase. A firearms trace is conducted when a law
enforcement agency recovers a firearm at a crime scene and requests
information regarding its origin to develop investigative leads. That
information is used to link a suspect to a firearm in a criminal investigation,
to identify potential traffickers, and when sufficient comprehensive tracing
is undertaken in a given community, to detect interstate, intrastate, and
international patterns regarding the sources and types of crime guns. In
2014, the Property and Evidence Team
completed e-Trace on 118 guns.
There are three Police Property and Evidence
Technicians assigned to the Team. Currently
the Property and Evidence Team members are part of the following professional
organizations: International Association of Property and Evidence, California
Association of Property and Evidence, and the Sonoma County Association of
Property and Evidence. Police Property and Evidence Technicians hold Property
and Evidence Specialist Certifications.
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Technical Services Division
Technology Bureau
TECHNOLOGY BUREAU
The Technology Bureau was created in 2014 and is comprised of an
Information Technology Supervisor, Department Technology Coordinator, a
Senior Information Technology Technician, and an Information Technology
Technician. The primary duty of the Information Technology Supervisor is to
plan and manage the implementation of Police technology solutions and to
supervise department technical staff. The supervisor ensures multiple projects
are delivered on time, within budget, and to customer specifications; and
Photo courtesy of satimis.com
recommends enhancement and acquisition of computer hardware, software, and
services. These positions are responsible for coordinating all technology in the department and acting as liaison
with the City’s Information Technology Department to ensure software, applications, and equipment are
compatible. The Technology Coordinator is primarily responsible for providing technical expertise pertaining
to the purchase of new technology, and developing specifications for future purchases. The Technicians are
primarily responsible for daily maintenance and new installation of most technology in the department.
CRIME ANALYSIS TEAM
The Crime Analysis Team (CAT) moved from the Support Services Bureau to the Technology Bureau in 2014.
The CAT assists the department in meeting the basic objectives of crime prevention and suppression,
apprehension, and the recovery of stolen property. The CAT collects, collates, analyzes, and disseminates
information and intelligence concerning crime patterns and trends. Generally, crime analysts focus their efforts
on those offenses that occur in large numbers with discernable patterns and trends, as well as offenses that can
be prevented or suppressed through the implementation of directed patrol and tactical action plans. The Crime
Analysis Team is supported by police volunteers (VIPS), who provide vital assistance by entering crime data
into databases. Click Here for more information on crime statistics.
SONOMA COUNTY PUBLIC SAFETY CONSORTIUM
The City of Santa Rosa is a member of the Sonoma County Public Safety
Consortium. This is a Joint Powers Authority (JPA) between Santa Rosa Police,
Sonoma County Sheriff, Windsor Police, Sonoma Police, Petaluma Police, Cotati
Police, Rohnert Park Department of Public Safety, and the associated Fire
Departments including REDCOM. The purpose of the JPA is to share, maintain
and improve communication and data management between agencies to enhance
public safety. Each agency contributes towards the cost to operate and maintain the
system thereby ensuring all agencies have the latest technology and the ability to share up-to-the-minute
information. It is the department’s interest to maintain cooperative relationships with law enforcement
partners. Whatever criminal activity is reported in one city is available to their neighboring cities within the
consortium, and fully available for law enforcement use. This aids the patrol officers in their street level
investigations, the detectives with their more serious investigations, and the dispatchers to ensure the
information they are relaying to the officers is the most up to date.
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SRPD Community Outreach and
Involvement
In addition to, or as part of their regular duties, many employees support or
participate in a number of events, programs, committees and boards for the
community, including:
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Alive at 25
CHOICES
Chop’s Teen Club
Cinco de Mayo Celebration
Community Corrections Partnership
Criminal Justice Council
Downtown Sub-Committee
Every 15 Minutes
Family Justice Center of Sonoma County
Gang Resistance Education and Training Program (G.R.E.A.T.)
Law Enforcement Chaplaincy Service Sonoma County
Leadership Santa Rosa
Muscular Dystrophy Campaign
National Alliance on Mental Illness (NAMI)
National Night Out
Project Graduation
Rose Parade
Santa Rosa Violence Prevention Partnership (formerly the Mayor’s Gang
Prevention Task Force)
Shop With a Cop
Special Olympics of Northern California
Tomorrow’s Leaders Today
Upstream Investments Policy Committee
Wednesday Night Market
Community Spirit
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CITIZEN POLICE ACADEMY
The Citizen Police Academy is part of an ongoing effort to promote a
cohesive partnership between the Santa Rosa Police Department and
the community we serve. The Academy is designed to educate the public
about department policies, procedures, and the nature of police work.
Citizens are given an introduction to the local criminal justice system
and a first-hand opportunity to learn the types of duties and
responsibilities of police officers and police staff including:
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Patrol Procedures
Criminal Investigations
Narcotics
Firearms
Defensive Tactics
Community Outreach
Emergency Vehicle Operations
Community Oriented Policing
A ride-along opportunity with a police officer
Click Here for more information on the CPA.
CHOICES
SRPD has partnered with the North Coast Builders Exchange to
present the CHOICES program to high schools in Santa Rosa. SRPD
employees volunteer to “take students through real-world exercises on
academic, self-discipline, time and money management, and goal
setting” and “empower teens to achieve academic success in pursuit of their career and life aspirations.”
Click Here for more information on CHOICES.
NEIGHBORHOOD REVITALIZATION PROGRAM GIFT BASKETS
On December 22, 2014, the SRPD Gang Crimes Team
joined with the Fire Department and the Santa Rosa
Violence Prevention Partnership in an event organized by
members of Santa Rosa’s Neighborhood Revitalization
Program to provide holiday gift baskets to community
members.
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2014 SPECIAL OLYMPICS
Every year Sonoma County law enforcement agencies raise funds and
awareness for the Special Olympics program, while enjoying a great run
through the county for this cause, and earning the right to be “Guardians
of the Flame.” The run ends with the Special Olympics Summer Games
which are held in Davis. SRPD employees participated in the Torch Run,
welcomed athletes at the Opening Ceremonies, and handed out medals at
the events. SRPD employees also participated in three Tip-A-Cop events held at Chevy’s, Applebees,
and Omelette Express raising a total of $4,018 for Special Olympics. Santa Rosa Police has been
participating in fundraising for Special Olympics for over 12 years. Click Here for more information
on the Special Olympics.
17TH ANNUAL BURN RELAY
Santa Rosa Police Officers and Firefighters participated in the 17th Annual North
Bay Firefighter’s Burn Relay held on May 29, 2014. The 2014 Relay raised over
$37,000 for the Alisa Ann Ruch Burn Foundation that provides support services to
burn survivors and burn prevention education throughout California. Click Here
for more information on the Alisa Ann Ruch Burn Foundation.
SHOP WITH A COP
On December 11, 2014, 52 children participated in the
Shop With A Cop program at Target Santa Rosa South.
At the event, each child was paired with an SRPD
employee and given a $110 gift certificate to purchase
toys, clothes, and other items. In 2014, Target Santa
Rosa provided a $2,500 grant, the Active 20-30 Club donated $2,200, and there
was a private donation of $1,000 to support the event. Target also donated
food and other products for the breakfast at the event, cooked up by SRPD
command staff, for the children and volunteers.
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G.R.E.A.T. PROGRAM
School Resource Officers and detectives with the Gang Crime Investigations
Team are certified to teach and participate in the G.R.E.A.T. program (Gang
Resistance Education and Training) in elementary and middle schools. The
program shows fifth and seventh graders that there are better alternatives to joining gangs. In 2014
officers and detectives instructed 552 G.R.E.A.T. students at 11 schools.
WORTH OUR WEIGHT
SRPD employees found it in their hearts and pocketbooks to
contribute to Worth Our Weight's annual holiday meal. On
a moment’s notice, employees stepped up and collectively
were able to drop off over 20 turkeys for families in need in
our community. Click Here for more information on Worth
Our Weight.
Sergeant Brad Conners and Officer Matt Crosbie
with Chef Evelyn Cheatham of
Worth Our Weight
EVERY 15 MINUTES
The department is dedicated to educating young people about the
possible ramifications of drinking alcohol and the impact it has on them and their
family, friends, and classmates. The School Resource Team conducts the two-day “Every
15 Minutes” program at Santa Rosa City high schools every year. This program challenges students to
think about drinking, personal safety, and the responsibility of making mature decisions when lives are
involved. The most important message sent is that alcohol does not hurt just those who drink; often
the victims of alcohol-related incidents are the family and friends who love them. Click Here to learn
more about the Every 15 Minutes program.
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Employee Community
Involvement
Many of our employees volunteer for a number of community groups. They coach,
mentor, and give their time for local youth sports, 4-H, Girl Scouts and Boy Scouts,
and local schools. Following is a list of some of those organizations:
► 4Cs (Community Child Care Council)
► 4H
► American Cancer Society Relay for Life
► Boys Little League Minor AA Baseball Coach
► California Association of Hostage Negotiators
► California State Grange
► CHOICES
► Chops Teen Club
► Civil Air Patrol
► El Molino High School Booster President
► Elementary School Art Docent
► Empire Soccer Board Member and Director of
Coaching
► Girls on the Run Sonoma County
► Girl Scouts
► LGBTQI Task Force
► Le Tour De Fuzz
► Levi Leipheimer's GranFondo
► Mentor – High School Senior
► Redwood Empire Fastpitch Softball
President
► Redwood Gospel Mission
► Redwood Police Activities League (PAL)
► Santa Rosa Girls Softball League Board
Member
► Soccer Coach for Under 14 Girls
► Social Advocates for Youth
► Sonoma County Commission on Human
Rights
► Sonoma County Humane Society
► Special Olympics Tip a Cop and Torch Run
► St. Baldrick’s Foundation
► St. John’s Basketball Coach
► Vacaville American Little League
► Verity Board of Directors
► Vineman Triathlon
► Volunteer Center Secret Santa Program
► Windsor Knights Executive Board Member,
Football and Cheer President, and Football
Coach
2014 National Night Out: Officer Greg Yaeger,
Community Service Officer Cherice Silva, and
Officer David Marconi
30
Personnel Investigations
CITIZEN COMMENDATIONS AND COMPLAINTS
The Santa Rosa Police Department is committed to providing quality service to the community and welcomes
feedback, including critical comments about employee performance. If a citizen has a complaint or commendation,
the following options are available:
1.
2.
3.
4.
5.
Mail or drop off a letter to the Police Department at 965 Sonoma Avenue, Santa Rosa, CA 95404.
Call (707) 543-3559.
Send an email to [email protected].
Pick-up a commendation/complaint form, in English or Spanish, from the Police Department lobbies.
Download a commendation/complaint form, in either English or Spanish, from the SRPD Website.
In 2014, there were 34 Recognition of Excellence forms submitted for 91 employees for a good deed or act. There
were 3 formal Commendations submitted recognizing employees for their superior handling of a difficult situation,
outstanding performance of duty, or act of bravery. There were also numerous letters of appreciation received
from citizens and organizations.
In 2014, SRPD had over 230,000 citizen contacts from which the department received 86 external personnel
complaints. In addition, the department had 5 internally generated complaints. All complaints are formally
documented and are forwarded to the employees’ supervisors for follow-up. Below is a comparison of complaints
received in 2013 and 2014. To followup on a previously filed complaint, call (707) 543-3559.
PERSONNEL COMPLAINTS
Finding
2013
2014
Percent Change
Internal
External
Total
Internal
External
Total
Unfounded
2
52
54
1
55
56
+4%
Sustained
8
9
17
3
8
11
-35%
Inconclusive
0
1
1
0
2
2
+50%
Exonerated
0
0
0
0
2
2
+100%
Resolved
3
16
19
1
14
15
-19%
Total
13
78
91
5
81
86
-5%
Finding
ADMINISTRATIVE INVESTIGATIONS
(Complaints elevated to a higher level of investigation)
2012
2013
2014
Percent Change 2013 to 2014
Sustained
6
9
12
+33%
Inconclusive
0
0
2
+100%
Exonerated
0
0
1
+100%
Definitions of Findings:
Unfounded: The alleged act(s) did not occur or did not involve department personnel.
Sustained: The act(s) did occur and it constituted misconduct.
Inconclusive: There is insufficient evidence to sustain the complaint or fully exonerate the employee.
Exonerated: The alleged act(s) did occur but the act was justified, lawful and/or proper.
Resolved: Complaint was resolved and no further action was taken.
31
Use of Force Statistics
In 2014, SRPD Field Services had almost 123,000 citizen contacts. Of those, there were 168 incidents of arrests,
approximately 0.1%, involving 244 officers and 168 citizens where some type of force was required. During these
incidents 22 officers and 73 citizens were injured; 35% of the 168 citizens contacted were under the influence of
drugs or alcohol; 21% were on probation or parole; and 34% had outstanding warrants. Below is a comparison of
use of force incidents from 2013 to 2014.
Resisting Arrest/Detention
Assaulting an Officer
In Progress Crime or Incident
Threatening Assault or Assaulting Self
Damaging Property
Unknown
Totals:
2014
115
31
28
30
0
0
204
122
30
16
8
3
1
180
111
28
17
12
0
0
156
39
9
0
125
45
9
1
122
34
12
0
168
Types of Services Rendered at Time of Use of Force
2012
2013
2014
Responding to a Call for Service
Officer-Initiated Incident
Traffic Stop
Unknown
Non-Compliance
Flight
Battery
Threat of Assault
Assault
Reasons for the Use of Force
2012
2013
Type of Citizen Resistance
2012
2013
155
54
28
43
33
126
46
21
21
19
2014
124
57
20
16
30
Types of Force Used (See below for additional explanations)
2012
2013
2014
Takedown 1
Personal Body Weapons 2
Maximum Restraints 3
Baton
Electronic Control Device (aka Taser)
Carotid Restraint 4
K9 Apprehension
OC (Pepperspray)
Firearm
Other
Extended Range Impact Weapon 5
117
58
64
13
38
10
5
4
0
67
0
1
118
53
46
13
14
6
5
0
0
28
0
98
78
26
17
9
2
8
2
0
27
1
Percent Change
-9%
-7%
+6%
+50%
-100%
-100%
-7%
Percent Change
-2%
-24%
+33%
-100%
Percent Change
-2%
+24%
-5%
-24%
+58%
Percent Change
-17%
+47%
-43%
+31%
-36%
-67%
+60%
+100%
0
-4%
+100%
Takedown: Using defensive tactics to force a subject to the ground.
Personal Body Weapon: Kick, strike from an open or closed hand, or strike from a knee.
3
Maximum Restraint: Straps used to control the hands and feet of a subject who is combative after being handcuffed.
4
Carotid Restraint: Reduces blood flow of the carotid artery in the neck. Renders a combative subject unconscious
momentarily and allows officers to handcuff the subject.
5
Non-lethal, shoots beanbags or rubber batons.
2
32
Critical Incidents
The Sonoma County Critical Incident Protocol was developed in 1993 by the Sonoma County Law Enforcement
Chiefs’ Association. The protocol is invoked when law enforcement is involved in a fatal incident; the protocol
currently identifies the lead investigating agencies as Petaluma Police, Santa Rosa Police or the Sonoma County
Sheriff’s Office. These agencies possess the ability to investigate incidents of this magnitude. Click Here for a
copy of the current protocol.
Below is a summary of SRPD’s critical incidents for the past 10 years.
Year Case Location Initiating
No.
Event
Circumstances/Violation
Cause of District
Death Attorney
Action
1
2014
14-04581 Nordyke
Lane
Bicycle
Pursuit
Officer stopped a bicyclist who then fled. Attempted to arrest
subject who became unresponsive. Handcuffs were removed
and medical aid given. Suspected died at the scene.
Medical
Pending
Investigation
2
2013
13-12804 Shadow
Lane
Mentally
Ill/Violent
Officers dispatched regarding a subject holding another
subject hostage in a residence. While attempting to detain the
subject he resisted, threatened an officer, and assaulted
another officer. Once he was taken into custody he suffered
what appeared to be a medical emergency and died at the
scene.
Medical
No Action
3
2008
08-00066 A Street
Fight
Officers dispatched regarding a mentally ill subject, violent
Firearm
and armed with a knife. Subject advanced on officers. A taser
was deployed after subject refused to comply with commands
to drop the knife. The taser did not affect subject who
continued to advance in a threatening manner towards
officers, who ultimately fired several rounds at him, resulting in
his death.
Homicide
Justified
4
2007
07-06087 South
Avenue
Domestic
Disturbance
Officers dispatched regarding a subject shooting a gun inside
the residence with wife and children present. Officers
confronted the subject who refused to comply with their
commands. The subject was shot as he ran toward the
officers and died at the scene.
Firearm
Homicide
Justified
5
2007
07-3367
Warrant
Assist
Officers and SWAT dispatched to assist Oakland Police with a Firearm
homicide warrant attempt at the Comfort Inn. Suspect fled
from officers toward Hwy. 101 fence line and ignored
commands to stop which resulted in an officer involved
shooting and death of the suspect.
Homicide
Justified
6
2006
06-08417 Summerfield Call for
Road
Service
Suspect with a knife advanced on officers refusing orders to
drop knife an officer shot suspect. (Suspect survived.)
N/A
N/A
7
2005
05-20189 Butte Court
Vehicle
Pursuit
Following a vehicle pursuit, driver of stolen vehicle hit officer's
car after officer had exited. Driver then tried to hit officer with
stolen vehicle. Suspect shot through window resulting in
gunshot wound to hand and arm. (Suspect survived.)
N/A
N/A
8
2005
05-12869 Blue Sky
Lane
Check the
Welfare
Officers responded to wife’s 911 call, husband acting under
Drug
the influence. Suspect fought with officers. Officers applied
Overdose
OC and tasers. Suspect experienced apparent medical
emergency and stopped breathing while handcuffed and while
officers applying leg restraints. Officers commenced CPR on
suspect until relieved by paramedics on scene. Suspect
transported but died at hospital.
No Action
9
2004
04-01640 Bellevue
Avenue
Call for
Service
Domestic violence, and assault on police officer case.
Suspect charged officer with a knife and was shot and
wounded in the leg. (Suspect survived.)
N/A
Cleveland
Avenue
33
N/A
SRPD Retirees
Employees who retired in 2014
Philip A. Brazis
David E. Phillips
Nancy J. Burke
Andrew F. Romero
Janice L. Maynard
Alan L. Schellerup
Kelly M. McClain
Shaun N. Spiegle
Sergeant
3-10-1986 to 12-6-2014
Police Officer
4-30-1990 to 11-7-2014
Communications Dispatcher
4-12-1982 to 10-1-2014
Sergeant
10-7-1991 to 12-5-2014
Stores Specialist
8-28-2000 to 11-3-2014
Police Officer
2-5-1996 to 7-1-2014
Communications Dispatcher
8-3-1987 to 6-2-2014
Police Officer
12-21-1987 to 8-1-2014
John D. Noland
Lieutenant
10-24-1988 to 12-4-2014
Photo courtesy of vccfcu.com
34
Important Phone Numbers
Dispatch Center
• 9-1-1 for Emergencies
• 528-5222 for Non-Emergency Police Response
• 528-5276 TDD for Hearing and Speech Impaired
Police Administration:
Chief of Police:
Commendations or Complaints:
707-543-3550
707-543-3559
707-543-3559 or [email protected]
Police Department Main Number
• 707-543-3600
• Press 1 for English and 2 for Spanish
Press 1 if you do not have an emergency but require a police response
Press 2 for Administration, Recruiting and Personnel
Press 3 to file a report, report an abandoned vehicle, alarm permits, previously filed reports, property
Press 4 to leave a message regarding gang or drug activities
Press 5 to speak with a detective regarding any current felony investigation where a report has already
Press 6 to speak with someone regarding Crime Prevention or Neighborhood Watch
Voicemail: To leave a message for an employee and the box number is known: 707-543-3002
Recruiting Information/Personnel
• Office:
707-543-HIRE
• Hotline:
877-GO4-SRPD (877-464-7773)
Gang Hotline:
707-543-GANG (4264)
Drug Hotline:
707-543-DRUG (3784)
Graffiti Abatement Hotline: 707-543-3499
Front Lobby Hours:
Monday through Friday: 8:00 am to 6:30 pm
Saturday: 9:00 am to 4:00 pm
Closed Sunday
Records Counter Hours:
Monday through Friday: 9:00 am to 4:00 pm
Closed Saturday and Sunday
Administration Hours:
Monday through Friday
9:00 a.m. to 4:00 p.m.
Closed 12:00-1:00 p.m. and Holidays
35
Index
HOSTAGE NEGOTIATION TEAM ....................................... 15
Important Phone Numbers .............................................. 35
Investigations Bureau ...................................................... 17
K-9 TEAM ......................................................................... 13
Mission Statement ............................................................. 2
MOTORCYCLE TRAFFIC ENFORCEMENT TEAM ................ 14
NARCOTICS INVESTIGATIONS TEAM ................................ 20
NEIGHBORHOOD REVITALIZATION PROGRAM (NRP) ...... 19
NEIGHBORHOOD REVITALIZATION PROGRAM GIFT
BASKETS ...................................................................... 27
NEIGHBORHOOD WATCH ................................................ 16
Organizational Chart ........................................................ 10
OUTSTANDING INVESTIGATIONS....................................... 4
PATROL BUREAU .............................................................. 12
PERSONNEL COMPLAINTS ............................................... 31
Personnel Investigations.................................................. 31
PERSONNEL SERVICES TEAM ........................................... 21
Police Department Main Number ................................... 35
PROPERTY AND EVIDENCE TEAM .................................... 24
PROPERTY CRIME INVESTIGATIONS TEAM ...................... 18
Records Bureau................................................................ 23
Records Counter Hours.................................................... 35
Recruiting Information/Personnel ................................... 35
ROTARY OF SANTA ROSA ................................................... 9
SCHOOL RESOURCE TEAM ............................................... 13
SHOP WITH A COP ........................................................... 28
Silver Meritorious Medal ................................................... 8
SONOMA COUNTY PUBLIC SAFETY CONSORTIUM .......... 25
SPECIAL OLYMPICS........................................................... 28
SPECIAL OLYMPICS AWARD ............................................... 9
Special Services Division .................................................. 17
SPECIAL WEAPONS AND TACTICS TEAM.......................... 15
SRPD Retirees .................................................................. 34
Support Bureau................................................................ 21
TACTICAL SUPPORT TEAM ............................................... 15
Technical Services Division .............................................. 22
Technology Bureau .......................................................... 25
TRAFFIC BUREAU ............................................................. 14
TRAINING TEAM .............................................................. 21
Use of Force Statistics ...................................................... 32
Values Statement .............................................................. 2
VIOLENT CRIME INVESTIGATIONS TEAM ......................... 20
Vision Statement ............................................................... 2
Voicemail ......................................................................... 35
Volunteers In Police Services ........................................... 16
WORTH OUR WEIGHT ...................................................... 29
2012/2013 DEPARTMENT AWARDS ...................................8
2014 Activity Report ...........................................................5
2014 Employee of the Year ................................................6
A Student’s Guide to Police Practices ..............................13
ABANDONED VEHICLE ABATEMENT.................................14
Administration Hours .......................................................35
ADMINISTRATIVE INVESTIGATIONS .................................31
Administrative Services ....................................................11
ALARM PERMITS...............................................................11
BURN RELAY .....................................................................28
CHOICES ...........................................................................27
CITIZEN COMPLAINTS AND COMMENDATIONS ...............31
CITIZEN POLICE ACADEMY................................................27
Collateral Assignments .....................................................15
Communications Bureau ..................................................22
Community Outreach and Involvement ...........................26
COMMUNITY SERVICE OFFICERS ......................................13
COMMUNITY TRANSPORTATION AWARD..........................9
COURT LIAISON ................................................................23
CRIME ANALYSIS TEAM ....................................................25
Critical Incidents ...............................................................33
Distinguished Service Award ..............................................8
DOMESTIC VIOLENCE RESPONSE TEAM ...........................17
DOMESTIC VIOLENCE/SEXUAL ASSAULT INVESTIGATIONS
TEAM ...........................................................................17
DOWNTOWN ENFORCEMENT TEAM ...............................14
Drug Hotline .....................................................................35
DUI ENFORCEMENT/ACCIDENT INVESTIGATION TEAM ...14
Employee Community Involvement .................................30
Employees of the Month ....................................................7
ENVIRONMENTAL CRIMES TEAM .....................................18
EVERY 15 MINUTES ..........................................................29
EXCHANGE CLUB ................................................................9
FAMILY JUSTICE CENTER ..................................................17
FIELD AND EVIDENCE TECHNICIANS .................................13
Field Services Division ......................................................12
FORENSIC TEAM ...............................................................18
Front Lobby Hours ............................................................35
G.R.E.A.T. PROGRAM ........................................................29
GANG CRIME INVESTIGATIONS TEAM..............................19
Gang Hotline ....................................................................35
Gold Meritorious Medal .....................................................8
Graffiti Abatement Hotline ..............................................35
GRAFFITI ABATEMENT TEAM ...........................................18
Highlights of 2014 ..............................................................3
Honors for SRPD .................................................................8
36