table - Citydrive

Additional fees and penalties
Intervention due to irregular usage
Retrieving abandoned car in yellow zone
Irregularly parked car
Failure to turn off lights (battery unharmed)
Failure to lock the car
Failure to close windows
Failure to apply the handbrake
Simple cleaning service
Repairing sensor/other parts due to negligence
Car drop off (specific time and location) request
Car recovery from private parking
Irregularly parked in disabled parking
Damaged battery
Special cleaning (exterior or interior extremely dirty)
10 €
10 €
10 €
10 €
10 €
10 €
10 €
10 €
10 €
20€ + third party costs
20 €
50 €
50 €
Administrative fees
Request of keycard
Debt Processing
Ticket processing
Request to end trip in the cities of Cascais, Oeiras, Sintra, Amadora or
Loures
Clamped and/or towed away car
10 €
10 €
20 €
50 €
50€ + ticket
Other fees
Booking through the call center
Smoking inside the car
Failure to return car after indication from a service agent
Recovery of car from outside the yellow zone
Transport of animals
Loss or damage of car key
Damage repair or replacement of parts of total cost <500€
Damage repair or replacement of parts of total cost >500€
Abusive misuse
Exiting the country
Using the car in racing or any other kind of competitions
Towing other cars
Driving the car without a driver's license
Carrying dangerous or innapropriate materials
Driving the car off road
Using the car for illegal purposes
Using the car against the car's specifications and instructions
Tampering with the carsharing system's equipment inside the car
Refilling with the wrong fuel
Valid since April, 2015
For any further question contact 210136955
2€
20 €
50€ per hour
50€ per 50km
250 €
350 €
Cost of repair + 25%
500 €
250 €
250 €
250 €
250 €
250 €
250 €
250 €
250 €
250 €
250 €