Altiris⢠IT Analytics Data Loss Prevention Pack 3.5 from Symantec
Altiris™ IT Analytics Data Loss Prevention Pack 3.5 from Symantec™ Release Notes Altiris™ IT Analytics Data Loss Prevention Pack 3.5 from Symantec™ Release Notes Legal Notice Copyright © 2014 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo and Altiris, and any Altiris or Symantec trademarks used in the product are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. 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It enables DLP program managers to easily create the reports and the dashboards that communicate the value of the DLP programs to executive sponsors and business unit stakeholders. It also enables in-depth visibility on DLP operational data across its functions for auditors, IT Altiris™ IT Analytics Data Loss Prevention Pack 3.5 from Symantec™ Release Notes What's new in Symantec IT Analytics Data Loss Prevention Pack 3.5 managers, and incident remediators’ managers. The product allows customers to extract the data that is contained within their Symantec Data Loss Prevention database(s) into summarized tables on a scheduled basis so that reports can run fast and without affecting the performance of the DLP Enforce management console Data Loss Prevention IT Analytics is free of charge for the DLP licensed customers. It runs on top of the (SMP), which provides a strong reporting platform, and eases the process to install and upgrade DLP IT Analytics module. DLP IT Analytics connects with the Symantec Data Loss Prevention database through a standard Oracle client which once established, populates the predefined DLP IT Analytics cubes with the relevant Symantec DLP product data. The DLP IT Analytics Server then processes these cubes on a given schedule, allowing the data to come together into the meaningful views which the users can easily interact with, analyze, and share across the organization. For a list of cubes, reports, dashboards, and KPIs included with the DLP IT Analytics, please see the following references: What's new in Symantec IT Analytics Data Loss Prevention Pack 3.5 In Data Loss Prevention Pack 3.5, the following new features are introduced: Table 1-1 List of new features Feature Description New Agent - Health Status attribute A new Agent – Health Status attribute has been added to the DLP Agent dimension. This corresponds to the agent health status that is shown in the Agent Overview screen within the DLP console. This data is available for DLP 12.0 or later. Agent Groups support A new Agent Group dimension has been created and added to the DLP Agent Status cube. The Agent Group dimension contains the following attributes: ■ Configuration Name ■ Description ■ Is Enabled ■ Name This is only applicable for DLP 12.5 or later. 8 Altiris™ IT Analytics Data Loss Prevention Pack 3.5 from Symantec™ Release Notes General installation and upgrade information Table 1-1 List of new features (continued) Feature Description Directory Group Matching (DGM) attributes The following new attributes were added to the DLP Sender Profile Condition and DLP Recipient Profile Condition dimensions: ■ Data Source File Name ■ Column Name ■ Clause Values These three attributes expose the WHERE clause information within the Sender/Recipient directory rules on the DLP Groups tab. This applies to the DLP Policy History cube. Vector Machine Learning (VML) support A new dimension has been created for the VML condition type. Although VML was introduced in DLP 11.1 it was not supported in IT Analytics until this release. Cube updates Several cubes have been updated with additional dimension attributes to provide greater options in reporting. Additionally, the DLP ScansAgent Status cube has been updated to support Agent Groups. Processing performance Cube processing performance has been greatly improved and optimized to provide shorter processing times on average. Note that the processing time varies depending on the amount of data to be included in the cubes and the server hardware specifications present in your environment. General installation and upgrade information You install this product by using the Symantec Installation Manager. You can download the installation files directly to your server or you can create offline installation packages. To upgrade IT Analytics and associated packs, you use Symantec Installation Manager. Note: If you have customized any cubes in your implementation, upgrading to this release of IT Analytics will uninstall all previous cubes and reports. As such, it is recommended that you back up the IT Analytics Analysis Services and Symantec CMDB databases. Additionally, if you modified any out-of-the-box IT Analytics reports, it is recommended that you back up those reports as well. To back up those reports, save them from within SQL Reporting Services Report Manager console. Due to schema modifications between versions, you will then need to reapply any customizations made to cubes and/or reports after upgrading. 9 Altiris™ IT Analytics Data Loss Prevention Pack 3.5 from Symantec™ Release Notes System requirements For more information, see the Installing IT Management Suite chapter in the IT Management Suite 7.5 SP1 Planning and Implementation Guide at the following URL: http://www.symantec.com/docs/DOC7332 System requirements IT Analytics requires the following: ■ Symantec Management Platform 7.5 SP1 ■ Microsoft SQL Server 2005 SP4, 2008 SP1 or higher, or 2008 R2 or higher, and 2012 (for IT Analytics Cube database) ■ Microsoft SQL Server 2005 SP4, 2008 SP1 or higher, or 2008 R2 or higher, and 2012 (for IT Analytics Reports) ■ ADOMD.NET 9.0 ■ Microsoft Office Web Components 11 (2003) ■ Microsoft Report Viewer 2008 SP1 Fixed issues The following issues are the fixed issues for this release: Table 1-2 Fixed issues Issue Description The Agent - Status attribute does not show accurate data. This attribute is part of the DLP Agent dimension within the N/A DLP Agent Status cube. Starting with DLP 12.0, the data that is displayed for this attribute doesn’t match the agent status that is shown within the DLP console. Endpoint Incident duplicates. This applies to the DLP Endpoint Incident Summary and DLP N/A Endpoint Incident Details cubes. When a DLP agent is deleted and then reinstalled with the same name, the old instance is not removed but is marked as deleted. Consequently, every incident that this endpoint generates contains two records in the cube as opposed to one. The cubes have been updated to eliminate the duplication problem. Article link 10 Altiris™ IT Analytics Data Loss Prevention Pack 3.5 from Symantec™ Release Notes Documentation that is installed Table 1-2 Issue Fixed issues (continued) Description Article link Deleted statuses are shown as This applies to the DLP Incident Status History cube. unknown. With this fix, historical data for status changes is preserved even if the status is deleted within the DLP console. N/A Incorrect totals for status groups This is applicable to the DLP Incident Status History cube. N/A measures. With this fix, the measures that are associated with the status groups are calculated correctly. Note: The status group measures are accurate as long as each status is assigned to one and only one status group. Documentation that is installed Table 1-3 Documentation that is included in the product installation Document Description Location Help Information about how to use The Documentation Library, which is available in the Symantec this product. Management Console on the Help menu. Help is available at the Context-sensitive help is available for most screens in the Symantec solution level and at the suite Management Console. To open context-sensitive help, click inside the level. window, pane, dialog box, or other screen element about which you want more information, and then do one of the following: This information is available in HTML help format. ■ Press the F1 key. ■ In the Symantec Management Console, click Help > Context. In the Symantec Help Center window, type your search string to search within the installed documentation. To expand your search to the Symantec Knowledge Base, check Include online search. For more information on how to use the Symantec Help Center, click the Home symbol. 11 Altiris™ IT Analytics Data Loss Prevention Pack 3.5 from Symantec™ Release Notes Other information Table 1-3 Documentation that is included in the product installation (continued) Document Description Location Product Guides Information about how to use ■ this product. This information is available in PDF and Cloud help format. ■ ■ The Documentation Library, which is available in the Symantec Management Console on the Help menu. The Documentation Library provides a link to the PDF User Guide on the Symantec support Web site. The Supported Products A-Z page, is available at the following URL: http://www.symantec.com/ business/support/index?page=products Open your product's support page, and then under Common Topics, click Documentation. The IT Management Suite Planning and Implementation Guide, Administration Guide, Migration Guides, and the IT Management Solution Guides are also accessible from the following cloud help location: http://symhelp04.elasticbeanstalk.com/CS?locale=EN_US&vid= v90719369_v93032876&ProdId=SYMHELPHOME Other information In the Symantec Management Platform 7.5 documentation, the following changes are introduced: ■ Symantec Management Platform release notes are deprecated. You can find the information about the Symantec Management Platform release in the Asset Management Suite, Client Management Suite, and Server Management Suite release notes. ■ The Symantec Management Platform Installation Guide is deprecated. You can find the information about the Symantec Management Platform installation in the IT Management Suite Installation Guide. ■ The Symantec Management Platform User Guide is deprecated. You can find the information about the Symantec Management Platform in the IT Management Suite Administration Guide. ■ You can find the information about Software Management Framework in the Software Management Solution User Guide. 12 Altiris™ IT Analytics Data Loss Prevention Pack 3.5 from Symantec™ Release Notes Other information Table 1-4 Information resources that you can use to get more information Document Description Location IT Management Suite 7.5 SP1 Planning and Implementation Guide Information about capacity recommendations, design models, scenarios, test results, and optimization best practices to consider when planning or customizing IT Management Suite. http://www.symantec.com/docs/DOC7332 IT Management Suite Administration Guide Information about using the Symantec Management Platform. http://www.symantec.com/docsDOC7220 IT Management Suite Installation Guide Information about installing IT Management http://www.symantec.com/docs/DOC6847 Suite components with Symantec Installation Manager. Knowledge base Articles, incidents, and issues about this product. Symantec Connect An online magazine that contains best Symantec Connect page practices, tips, tricks, and articles for users of this product. SymWISE support page IT Analytics Support Landing Offers a consolidated list of topics on IT IT Analytics Support Landing page Page Analytics for Documentation, Troubleshooting, Known Issues and more. Symantec Connect - IT Provides answers to the most frequently Analytics FAQ and Resources asked questions on IT Analytics. IT Analytics FAQ and Resources Symantec Connect – Learning to Use IT Analytics Reporting Lists several Symantec Connect articles which offer additional examples for using IT Analytics reporting. Learning to use IT Analytics Reporting Symantec Connect – Reporting How-To Videos Provides a list of how-to videos for using IT Analytics Reporting. Reporting How-To Videos Symantec Connect – Adding Offers a step-by-step walkthrough of a Custom Data Class to an IT adding a custom data class to an IT Analytics Cube Analytics cube. Adding a Custom Data Class to an IT Analytics Cube 13
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