Public Relations Campaigns PRAD 337 – Section 101 – Fall 2014 Tuesdays and Thursdays – 1-2:30 pm – Byrne Hall Room 551 Instructor: Jim Motzer [email protected] Phone: Office – 312-362-7607; Cell – 773-209-5011 Office: 14 E. Jackson, Room 1247 (am) and SAC 589 (pm) Office hours: Tue and Thu 9-10 am (Loop) and 3-4 pm (LPC) and by appointment COURSE OVERVIEW Public Relations Campaigns is designed to help students develop a thorough understanding of the PR campaign planning process. The expectations and standards for the course will be consistent with those in a professional public relations environment. The course combines a theoretical overview of public relations with practical guidelines for designing strategic public relations programs for clients or sponsoring organizations. Working in teams, students will replicate the agency new business process by competing to develop a winning PR campaign that best addresses a communication issue facing a real-world client. Students will bring together knowledge from past courses as they research the client’s situation, organization and key publics; develop campaign objectives, and strategies; formulate campaign messages; select effective PR tactics; and create an implementation and evaluation plan for the campaign. This includes making a final client presentation METHODOLOGY AND OBJECTIVES This course relies heavily on individual and group assignments, and the critique and review of these assignments both by the instructor and peers. Classes will be divided between lecture, class discussion and student presentations. Objectives for the course include: • Understanding the nine-step campaign development process • Providing an experience in workplace teamwork by communicating openly and diplomatically, developing a sense of accountability, demonstrating leadership with cooperative behaviors, and practicing consensus-building skills for the good of the campaign • Delivering an experience in workplace competition, offering a “real world” lesson in pitching “real world” clients, and learning by comparing campaigns developed by other teams • Enhancing students’ critical thinking skills in analyzing the effectiveness of public relations campaigns. • Fostering an understanding of the expected professional standards, ethics, and legal considerations in the modern public relations field TEXTBOOKS AND READINGS Textbook chapters and PR campaign case studies posted on D2L are assigned to complement, not replicate the curriculum covered in class lectures and discussion. The textbook is: 1 • Smith, R. D. (2013). Strategic planning for public relations (4th ed.). New York: Routledge. In addition, students are expected to stay current with business and other PR-related news which will also be discussed in class. Students cannot expect to make the news with their PR campaigns without staying current with news and popular culture. ASSIGNMENTS For each assignment, I will distribute a sheet with instructions, a grading rubric, and instructions on how to submit your work (dropbox or hardcopy). Please use Microsoft Word (11 or 12-point font) with 1.5 line spacing and PowerPoint. Please do not submit PDF files to the dropbox. All assignments are due at the beginning of class on the date indicated in the week-by-week table. Late assignments will be subject to grade penalties of 10% for each day late as marked by the D2L stamp. Students are responsible for all assignments given during an absence. Make-up exams and work are not available without prior instructor permission. 1. Class Attendance Your success in this course will depend on attending class. Students are allowed one unexcused absence during the quarter. Other absences will affect your attendance grade unless approved by the instructor. Approved absences may include severe illness, funeral of an immediate family member, or other event with a non-negotiable date such as an emergency surgery or student athlete competition. 2. Reading Bullets and/or Discussion Participation Keeping up with the assigned readings is essential for participating in the class discussion. While I will make every effort to encourage class participation, my experience is some students are reluctant to contribute to the discussion. To ensure everyone feels they can succeed, students have the opportunity to earn two points based on the following options for each grading period (outlined below): • Contribute two significant insights to class discussion • Submit hardcopy of two reading bullets as outlined in the class schedule • Contribute one significant insight and submit hardcopy of one set of reading bullets Grading periods and bullet due dates are as follows: • Tuesday, September 16, and Thursday, September 18 • Tuesday, September 23 and Thursday, September 25 • Tuesday, September 30, and Tuesday, October 7 • Thursday, October 9, and Tuesday, October 14 • Thursday, October 30, and Tuesday, November 4 To receive credit, students must submit at least five bullets about the textbook or D2L readings including: • Key points which you may want to apply to your final PR campaign project • Questions you have about the text or PR campaign cases • Something in the chapter or PR campaign cases you’d like to further research. • What were the most memorable quotes from the book or D2L reading? Bullets are due as outlined in the course schedule and late bullets will not be accepted. Bullets must be significantly different than the textbook’s chapter summaries. 2 Active class participation involves more than physical presence since the learning process not only occurs between instructor and student, but also among students. We’ll begin each class with a discussion of the assigned readings and current news topics with PR implications so you have plenty of opportunities to contribute to the class discussion. 3. Online Quiz – due Thursday, October 2 by 1:00 pm. After the first several weeks of class, students will be assigned a brief (D2L) take-home quiz that will cover the assigned readings and lectures through Tuesday, September 30. The quiz will be active after class on September 30 and is due by the beginning of class on Thursday, October 2. 4. Midterm Exam – Take-home, due in dropbox, Thursday, October 16, at 1:00 pm. The midterm exam will cover all readings and lectures through Tuesday, October 14. 5. Engaging Social Media Campaign Presentation, Thursday, October 23 Outside of class, student groups will identify an engaging social media campaign (not listed on the syllabus), and research and develop a presentation on the campaign. Absent students will earn a zero for the presentation so please plan accordingly. 6. Public Relations Campaign Project Throughout the quarter, students will replicate the agency new business process by competing to develop a PR campaign that best addresses a communication issue facing a real-world client, including making a final presentation to the client. The instructor will identify two client-based communications issues and randomly divide the class into six student teams. Three teams will focus on each communications issue and the “winning” team will be selected by the client, instructor and potentially other professionals. To keep on track, student teams will meet with the instructor outside of class three times to share their progress verbally and in writing (PPT document) with key campaign development tasks. All students in the team must be present at meetings which will last about one hour except for the client questioning session (20 minutes). In addition, students will submit a program PPT draft of formative research and objectives. Key dates include: • Formative research (analyzing the situation, organization, and publics) and objectives PPT document due in the group dropbox Friday, October 3, by 5:00 pm. This will include your plan for original research which is required. • Client Questioning Session (at client’s convenience) – between October 6-10 o Team and instructor check-in with client by phone for 20 minutes to ask questions and pre-sell research conclusions, strategies and messages. This will be the only opportunity for teams to connect with the client. o Students will submit questions via email by 9 am the day before the call. o Students to identify potential dates for instructor to schedule call by Sept. 23. • Strategy, messaging, and tactics meeting – on or before Friday, October 24. • Presentation Rehearsal (including timetable) – schedule between Wednesday, October 29, and Wednesday, November 5 • Client presentations (three per class) – November 11 and 13. Because the final presentations involve clients, no make-up presentations are available. For final presentations, students will receive two grades: team and individual. I will assign the team grade and the individual grade will be an average of your teammates’ feedback. Student teams are responsible for scheduling meetings with instructor. Teams that miss deadlines for check-in meetings will receive a 5-point penalty per day. 7. Pitch Letter and Subject Line Exercise – due Thursday, October 30, by 1:00 p.m. 3 The writing tests for many public relations firms require writing a pitch letter which oftentimes is not emphasized in PR writing courses. You will have several pitch options and you will use the format outlined in class. 8. Extra Credit Students have the opportunity to earn up to four extra credit points added to their final grade average for the quarter based on one assignment. Students may also earn extra credit points for an outstanding performance in an in-class team presentation. Extra credit will be assigned on Tuesday, November 18, and will be due at 2 pm on Thursday, Nov. 20, which is the end of the regularly scheduled final exam period. There will be no final exam. GRADING ALLOCATION • Attendance – 10% • Readings bullets and participation – 15% • Online quiz – 5% • Midterm exam – 15% • Engaging Social Media Campaign Group Presentation – 10 % • 8% team and 2% individual • PR Campaign Project – 40% • Formative research and objectives PPT document – 5% • Client questioning session – 5% • Strategy, messaging and tactics check-in – 5% • Presentation rehearsal – 5% • Final client presentation – 20% o 15% team and 5% individual 7. Pitch letter and subject line exercise – 5% Grading Scale A AB+ B B- 93-100 90-92 87-89 83-86 80-82 C+ C CD+ D COURSE SCHEDULE F Wk Date 1 77-79 73-76 70-72 67-69 60-66 Below Class Topics Thur • Introductions 9/11 • Review course outline • Assign PR Campaign teams • Lecture/discussion o Public relations and advertising o Four stages of a strategic PR campaign o Ethical standards Readings Deadline/ Schedule Mtg Student groups select PR campaign for in-class group exercises 4 Tue • Distribute Campaign briefs 9/16 • Discussion: Reading & Smith • Introduction pp. 1-18 • Ethics – Appendix B, pp. 410-415 • Research – Step 1, pp. 19-27 and 38-40 • Research--Step 2, pp. 41-56 D2L • Dreyer’s Creates Smiles; Trojan Vibrations; Xbox One launch • Reading bullets (hardcopy) Thur • Discussion: Reading & 9/18 news Lecture/discussion Smith • Research – Step 3, pp. 57-78 and 84-92 D2L • Depend Great American Try-on; Hallmark #birthdayfail • Reading bullets (hardcopy) Schedule Client Questioning Session by Sept 23 news • Lecture/discussion o Research – analyzing the situation/issue • Nine-step case – Dreyer’s Creates Smiles o Research – analyzing the organization o Issues/crisis management cases 2 o Analyzing the publics o Passive audience cases • In-class group exercise: Communications Issue and SWOT analysis Wk Date 2 Class Topics Tue • Discussion: Reading & 9/23 news • Lecture/discussion o Applied research methods o Research cases 3 Readings Smith • Appendix A – pp. 361-385; pp. 389-401 D2L • America’s Flannelest Cities; Food Dialogues Deadline/ Schedule Mtg • Reading bullets (hardcopy) Schedule Client Questioning Session by Sept 23 Thur • Discussion: Reading & 9/25 news • Reading bullets Smith • Step 4, Establishing (hardcopy) • Lecture/discussion objectives, pp. 93-97; 100-112 o Strategy--Establishing objectives D2L o “Defined objectives” and • Wendy’s Pretzel Bacon multicultural cases Cheeseburger; Hispanics • In-class exercise: Publics Oral Health Care analysis Tue • Discussion: Reading & 9/30 news Lecture/discussion o Proactive & reactive strategies o Newspeg cases • In-class exercise: Writing SMART objectives Smith • Step 5 – Proactive & reactive strategies pp. 113-145; 166-171 D2L • Dos Equis Dos de Mayo; Gillette Shaves the Man of Steel; Scope Bacon • Reading bullets (hardcopy) • Online quiz activated Research/ objectives PPT document in dropbox due Friday 10/3 5 4 Thur • Discussion: Reading & 10/2 news M • Lecture/discussion Smith • Step 6 – Message strategies, pp. 178-196 Ethos – Message D2L o • Axe Showerpooling; sources Logos – Reason AT&T Texting & Driving o Corporate social Can Wait (2010 & 2013); o responsibility (CSR) and Fresh Look at Frozen message cases Food • In-class exercise: Theme Verbiage and Proactive & reactive strategies Tue • Discussion: Reading & 10/7 news Lecture/discussion Smith • Step 6 – Message strategies, pp. 196-212 D2L • Purple Purse: Allstate & Domestic Violence • Reading bullets (hardcopy) Client Questioning Session 10/6-9 Thur • Brainstorming creative 10/9 tactics Smith • Creativity – pp. 219-224 • Step 7–Tactics, pp. 225-245; 255-263 • Reading bullets (hardcopy) Client Questioning Session 10/6-9 Smith • Step 7–Tactics, pp. 264-289 D2L • Edelman – Paid Media • Defron – 10 Steps To Reinvent Media Strategy • Starbucks Earth Month; Netflix Binge; ZYRTEC Allergy Face • Reading bullets (hardcopy) • Midterm exam assigned o Pathos – Emotion o Branding/campaign theme • Guest Lecturer: Christine Pietro, FleishmanHillard, Purple Purse 5 o Lisa Claybon, SVP, FleishmanHillard Tue 10/14 Wk Date 6 • Online quiz due Research/ objectives PPT document in dropbox due Friday 10/3 • Engaging social media campaign group presentation assigned • Discussion: Reading & news Lecture/discussion o Selecting tactics o Packaging tactics o PESO strategy • Storytelling cases • In-class exercise: Key Messages and Tactics Class Topics Readings Thur • Class time to work on PR 10/16 Tue 10/21 • Midterm exam due Campaigns o Team meetings cannot be scheduled • Social media guest lecturer: Jeremy Mullman, Olson Engage Deadline/ Schedule Mtg D2L • Dunder Mifflin Scranton Super Bowl Strategy, messaging and tactics group mtg by Fri, 10/24 6 7 Thur • Discussion: Reading & 10/23 news • Group presentations: Engaging social media campaigns • Lecture/discussion o Social media cases Tue • Class time to work on PR campaigns 10/28 8 9 Thur • Discussion: Reading & 10/30 news Lecture/discussion o Implementing the strategic plan o Evaluation research o Results cases o In-class exercise: Evaluation Tue 11/4 • Discussion: Reading & news Lecture/discussion o Media pitching o Media relations cases • Social media campaign PPT due (dropbox) Wed, Oct 23 by 9 am Strategy, messaging and tactics group mtg by Fri, 10/24 Smith • Step 8 – pp. 304-318 • Step 9 – Evaluation research, pp. 329-358 D2L • Coppertone sunscreen grade; Clorox Ick • Reading bullets (hardcopy) Final rehearsal group mtg 10/29-11/5 D2L • Chapter 5 – PR writing and media techniques • Taco Bell launches Cool Ranch Doritos Tacos • Reading bullets (hardcopy) • Pitch exercise assigned Final rehearsal group mtg 10/29-11/5 Thur • Class time to work on PR 11/6 campaigns Tue 11/11 10 D2L • U by Kotex Generation Know; Dunder Mifflin Scranton Super Bowl • Pitch letter & subject line exercise due • Groups 1-3 present campaigns (HanesBrands CSR – MSLGroup) Thur • Groups 4-6 present 11/13 campaigns (Fruttare – GOLIN) Tue • In-class exercise: Key course takeaways • Extra credit assigned • PR campaign de-brief by group 11/18 NO FINAL EXAM: Extra Credit due in dropbox on Thursday, Nov. 20, by 2 pm Scheduling changes will be announced in class and posted on D2L. CLASS POLICIES Students will be treated as you can expect to be treated in the work place. As an adult professional you will be expected to be on the job on-time every day and responsible for your own performance. Students are expected to turn off all cell phones in the classroom. Students who leave while the class is in session will be marked as absent except in the case of extreme emergency as defined by student and instructor. Technology-Assisted Learning Policy 7 You are welcome to use computers to take notes in class. If you are seen using your computer in class for another purpose, you will have to take notes by hand for the rest of the course. Desire to Learn (D2L) I will use the class D2L site as the primary method of communication with you. On D2L, I will post assessment criteria for all assignments, additional readings, and the Powerpoint slides for all lectures by 10 p.m. the night before class sessions. Please become familiar with the site and check it often. Writing Strong writing and grammar skills including accurate spelling and correct punctuation are essential to succeed in the public relations field. Errors undermine the thoughtfulness and credibility of your documents and will have a negative impact on your grade for an assignment. DePaul students looking to enhance their writing skills have a great resource in the Writing Center. You may schedule 30 or 50-minute appointments to review your assignments or receive other free writing assistance. Visit http://www.depaul.edu/writing/. In some cases, extra credit points may be available for students who work with the Writing Center. Academic Integrity Policy Violations of academic integrity, in any of their forms, are detrimental to the values of DePaul. Plagiarism is a serious form of violation of this standard. Plagiarism involves the deliberate taking and use of specific words and ideas of others without proper acknowledgement of the sources. For more information on plagiarism and acceptable paraphrasing, visit: http:// www.academicexperts.us/dl/Plagiarism.pdf Plagiarism of academic work will result minimally in the instructor assigning the grade of “F” for the assignment or examination. In addition, all instances of academic dishonesty must be reported to the appropriate persons within the university. Please refer to the DePaul’s Academic Integrity Policy for additional guidelines. Guest speakers During the quarter, several guest speakers who are leaders in their fields will share their insights. Please grant them the respect and attention they deserve, which will also reflect well on DePaul. Take full advantage of the opportunity: familiarize yourself with their work before class; take notes during their presentations; ask thoughtful questions; introduce yourself after class and invite them to be part of your professional network. Accommodations Students who feel they may need an accommodation based on the impact of a disability should contact the instructor privately to discuss their specific needs. All discussion will remain confidential. To ensure that you receive the most reasonable accommodation based on your needs, please contact the instructor as early as possible in the quarter (preferably within the first two weeks of the course) and contact the Center for Students with Disabilities (CSD), #370, Student Center, LPC, 773-325-1677, for support and additional services. Please notify the CSD with your request in advance of a particular test, assignment or event. Dean of Students Office The Dean of Students Office (DOS) helps students in navigating the university, particularly during difficult situations, such as personal, financial, medical, and/or family crises. Absence Notifications to faculty, Late Withdrawals, and Community Resource Referrals, support students both in and outside of the classroom. Additionally we have resources and programs to support health and wellness, violence prevention, substance abuse and drug prevention, and LGBTQ 8 student services. We are committed to your success as a DePaul student. Please feel free to contact the office at http://studentaffairs.depaul.edu/dos/. 9
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