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CompuCom Mobile Access Solution – Enabled by AT&T
Smartphones, tablets, and wearables allow people to accomplish more on the go than
ever before. With expanded capabilities, however, come increasingly high expectations.
Mobile end users demand to consume virtualized services and resources with maximum
agility and speed, and organizations are expected to deliver. The pressure is on IT to
integrate the broad spectrum of mobile devices available on the market into the network,
without compromising performance or security. Not only is it challenging to manage the
device lifecycle in a complex multivendor environment, but it’s expensive as most devices
are not on cost-efficient wireless plans.
CompuCom Mobile Access Solution – Enabled by AT&T can attach price-competitive
rate plans to individual devices. To help you stretch your budget even further, we also
offer Telecom Expense Management services that include monthly audits and quarterly
optimization services. By combining wireless from AT&T with our exceptional technology
management expertise, we’re able to provide a best-of-class, single-source, reasonably
priced solution. You’ll receive the reliable, innovative mobile experience your end users
expect and the inherent security and governance policies smart business practices
demand.
Mobile Access delivers flexible, cost-effective rate plans to meet your specific needs,
allowing you to enjoy significant discounts without annual commitment requirements.
Plus, we offer equally affordable plans for upgrading devices and replacing damaged or
lost devices.
With Mobile Access, you can:
Align the proper plan to each device to minimize costs
Monitor service usage by device to ensure optimal plan efficiency
Reduce the complexity of your mobile environment
Quickly adapt to evolving business needs
Get consistent, expert direction throughout every stage of the device lifecycle
Enjoy the stability and peace-of-mind of an integrated, single-source solution
Stop overspending and
underutilizing; get the
right wireless rate plan for
the right device.
Mobile Access Services
Sourcing Management
AT&T’s portfolio of smartphones and
mobile phones is among the best in the
wireless industry. Through CompuCom’s
sourcing management, you can purchase
these mobile devices at cost-efficient
prices.
Usage Management
With CompuCom’s usage management,
your end users can maintain their mobile
lifestyle without going overboard. What’s
more, our flexible rate plans don’t require
annual commitments.
Service Desk
We offer a Service Desk solution that
incorporates ITIL® best practices
and certified service capability and
performance (SCP) processes. The
solution can be tuned to fit your specific
infrastructure and culture.
Dispute Management
Issue resolution is handled quickly and
efficiently by our Service Desk.
Telecom Expense Management
Services
Ordering & Provisioning Management
We can make ordering and provisioning
even easier by providing your end users
with optional access to an online portal
where they can select the devices they
want and the rate plans that make
financial sense.
Invoice Management
Depending on the number of employees
with corporate-owned devices, invoicing
can be your worst nightmare. But,
with CompuCom’s optional invoice
management, you can assess your total
wireless invoice in a single, consolidated
view.
Inventory Management
We’ve applied the same concept to
inventory management, making it easy to
track all carrier and non-carrier enabled
devices in a single view.
A Powerful Collaboration
Now, you can enjoy the best of both worlds—AT&T wireless service at significant savings
combined with CompuCom’s high quality, responsive service. CompuCom’s solid
reputation and deep mobility experience along with AT&T’s network deliver the mobile
choices that will keep your business and end users focused on growth.
Learn more about CompuCom and our comprehensive services.
Visit us online at CompuCom.com or call us at +1 800.225.1475 today.
About CompuCom
Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience
management, and cloud technology services to Fortune 1000 companies. CompuCom partners with
enterprises to develop smarter ways they can work, grow and produce value for their business. Founded
in 1987, privately held CompuCom has approximately 11,500 associates and supports more than
4 million end users in North America. For more information, visit www.compucom.com.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are
trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer,
commitment, representation or warranty by AT&T and is subject to change.
©2015 CompuCom Systems, Inc. All rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. All other
trademarks and product names mentioned herein are the property of their respective owners in the United States, Canada, and/
or other countries. The information contained herein is subject to change without notice.
A global bank was
struggling to close loans
because 70 percent of
its customers were not
returning when they
left the branch to collect
additional information that
was required to complete
the loan application.
CompuCom created an
on-site resource solution to
support more than 1,200
branches that included
Internet-connected PCs and
4G wireless network access.